Ashley Santa Ana, CA 92705

Gigi was extremely helpful and patient. She listened to what I needed and helped me find exactly what I was looking for. It was really great dealing with her 😊. The manger, Bryan did a great job too. I’m happy and can’t wait for my new sofas to arrive!

Went in and ordered a dining table set and was told it would take 6-8 weeks. For something I liked, i felt like 2 months was worth waiting. 6 months later and nothing. Just a monthly email from them thanking me for my patience. Well my patience ran out months ago, cancelled my order with a manager there and that was that. Just a "hey sorry, maybe we can help you order something else". While I was waiting I noticed that they have that same table on display to trick people into buying it and again waiting until patience runs out. Never again, I'm taking my business elsewhere.

Richard was very nice and helpful with helping us purchase the right bedframe, we also got a great deal from him.

Manny Corella was very helpful with my purchase. I will send him some of my friends when they need furniture.

Excellent service from Nick, who just happens to be a new employee. Usually you would expect a seasoned employee to treat you the way Nick treated myself and my mother. Nick was very professional, very friendly, knowledgeable of the store, patient and not pushy. Ashley Furniture has a nice selection of items to fit every price range. Management is very good here too! Both Nick and the manager did everything to make my purchase a great experience and I look forward to the new sofa and chairs I purchased for my mother to arrive. I know she will be very happy with the new furniture. I left the store with a great experience and price. I am a repeat customer and will continue to shop here for my furniture needs. With the sale prices it's hard to find another furniture store who could beat Ashley's prices.

8 months and 6 pieces later they still didn't get it right they send you faulty used furniture DO NOT BUY FROM ASHLEY .. you will regret it they give you the run around and won't let you cancel after 8 months with no delivery is a scam!!! Last piece delivered was not even the piece ordered I tried to go in person they definitely do not treat you the same way they do as in the beginning now you become a problem...I left numerous messages and emails I got not one call or email back ... YOU WILL REGRET IT!!! the amount we spent was $16,000 it was a total disaster.. they also send a technician out to see if the furniture they delivered is actually deemed damaged ( the tech that came to my home took a blade and scraped up the piece and said now they will send your another piece) I have cameras in my home even sent the video to the store I bought from absolutely horrified..