Ashley HomeStore Santa Ana, CA 92705

Always get great service and recommend Manny to all my friends

Good customer service and lots of options.

I called at first to see if the item I was looking for was available to look at. I got through quickly to a sales person on the phone and he said they had a floor model to look at. When I arrived at the store, I asked for Manny and he quickly showed me the couch I was looking for. He was very articulate in explaining the delivery and protection packages. Ultimately, I bought the two items I was looking for. Manny was very professional and very nice. I would ask for him again when I go back to look for bedroom furniture.

Jessica was knowledgeable, professional, and friendly

Andrew was absolutely wonderful and helped us every step of the way. He was honest and straightforward and helped us decide the best sofa option for our family. We were able to work out a great deal too! We have been buying from Ashley for nearly a decade and every time we do, we couldn’t ask for better service and products.

Third time coming in to see Oscar Gomez (Mr. Las Vegas!) and what an experience. Very helpful, polite, and not pushy! Every time I ask for Oscar and he gets me the best deals and we walk out pleased with our experience. Thanks again Oscar…best employee at Ashley at Main Place!

Came in for a Cali king bed for my wife and sold us on couches as well. Savannah Franco was very helpful, detailed about what we qualified and payment options. Our first time at Ashley Homestore and it was a great experience. Recommend that you speak with Savannah Franco.

Kevin the salesman was great !! And he really heard us out and gave a great deal.

Manny was extremely helpful and knowledgeable! We highly recommend this location

Great customer service, Jose helped us and it was fast, efficient and on point

Andrew the sales rep was great.

Great job to the young lady ( Fatima ) who was doing her job. Fatima came over to my son and I and asked if we had been helped. We had been in the store for 15-20 min without anyone approaching us. When we entered the store a handful of staff were huddled around chit chatting. None of the staff acknowledged us. Thank you Fatima for making the effort and assisting us with our twin mattress purchase. I will definitely make sure my next purchase is with Fatima. Will be returning to purchase a new bedroom set and mattress. Thank you

Worst experience talking to sales rep at Santa Ana store. We purchased a dining room set and initially had not opted for furniture insurance. But sales rep “Manuel” put it in a way that it will help him put “food on table” if we brought. So out of mutual respect we added furniture insurance and asked if he can add a placemat set to order. Now they are saying they dnt hv stock of placemats and when called to check this rep said I was demanding something that I essentially got for free. No place for courtesy here.. once item is sold they clearly wash their hands. Dnt expect any values from this store!! This sweet talking sales rep "Manuel" is a fraud crook. Don't go by these sweet talks and don't buy insurance. If they can not honour thier sales agreement, forget thier insurance obligation.

Worst experience talking to sales rep at Santa Ana store. We purchased a dining room set and initially had not opted for furniture insurance. But sales rep Manuel put it in a way that it will help him put “food on table” if we brought. So out of mutual respect we added furniture insurance and asked if he can add a placemat set to order. Now they are saying they dnt hv stock of placemats and when called to check this rep said I was demanding something that I essentially got for free. No place for courtesy here.. once item is sold they clearly wash their hands. Dnt expect any values from this store!!

Horrible customer service. We bought a complete living room set in May and we were told we would have it June. Well we are now in August and we only have half. They haven't followed up with us. When I called they tell us September 21. This shouldn't take 4 months. Horrible customer service

Had my delivery scheduled for Monday, missed work so that I could be here when they come. Only to have them reschedule last minute for Thursday. Last time I'll ever purchase here.