Ashley HomeStore Santa Ana, CA 92705

Andrew was absolutely wonderful and helped us every step of the way. He was honest and straightforward and helped us decide the best sofa option for our family. We were able to work out a great deal too! We have been buying from Ashley for nearly a decade and every time we do, we couldn’t ask for better service and products.

Third time coming in to see Oscar Gomez (Mr. Las Vegas!) and what an experience. Very helpful, polite, and not pushy! Every time I ask for Oscar and he gets me the best deals and we walk out pleased with our experience. Thanks again Oscar…best employee at Ashley at Main Place!

Came in for a Cali king bed for my wife and sold us on couches as well. Savannah Franco was very helpful, detailed about what we qualified and payment options. Our first time at Ashley Homestore and it was a great experience. Recommend that you speak with Savannah Franco.

Kevin the salesman was great !! And he really heard us out and gave a great deal.

Manny was extremely helpful and knowledgeable! We highly recommend this location

Great customer service, Jose helped us and it was fast, efficient and on point

Fatima is awesome! Knows how to do her job and such a people person. 10 Stars.

Our Sales Associate Kevin, and the store Manager Jose, we’re both very courteous and professional when helping myself and my father with our new sofa purchase. Thank you.

I had ordered a couch but was not exactly happy with my order but it was a good price...a friend told me to go to Ashley, so I did. I was met with a guy who took me to my dream couch, but way overpriced! He knew I wanted it and got me a deal-free delivery, 5 yr warranty and brought the price down so I was only paying $60 more for EXACTLY what I WANTED!! THEN they delivered it 2 weeks EARLIER than they said!!! It is AWESOME and everyone that comes over cant believe what a deal I got!!

Andrew the sales rep was great.

Great job to the young lady ( Fatima ) who was doing her job. Fatima came over to my son and I and asked if we had been helped. We had been in the store for 15-20 min without anyone approaching us. When we entered the store a handful of staff were huddled around chit chatting. None of the staff acknowledged us. Thank you Fatima for making the effort and assisting us with our twin mattress purchase. I will definitely make sure my next purchase is with Fatima. Will be returning to purchase a new bedroom set and mattress. Thank you

Horrible customer service. We bought a complete living room set in May and we were told we would have it June. Well we are now in August and we only have half. They haven't followed up with us. When I called they tell us September 21. This shouldn't take 4 months. Horrible customer service

Had my delivery scheduled for Monday, missed work so that I could be here when they come. Only to have them reschedule last minute for Thursday. Last time I'll ever purchase here.

This place won't take return, not like Ashley place said, be aware! This place just said no return once you visit and have furniture shipped and there's no return. Take extreme care about it!!!!

Nice sofa, but they will take 2 months to send you anything right now. They will lie in a heartbeat about it too. I have been waiting over a month for my order and the customer service experience was horrible. They make you wait for an hour to speak to rude representatives who do will not let you speak to a supervisor. They will tell you that your order will be there soon and push the date back over and over. Word to the wise, do not buy here...try Living Spaces or a local mom and pops spot who will value their customers.