Ashley HomeStore Santa Ana, CA 92705

Oscar is hands down the best salesman I’ve ever encountered. My husband and I had the best and easiest buying experience with him today and he and his manager were so much fun to work with. Thanks again, Oscar, Ozzy and I will definitely be back to see for our future purchases.

Great deals, great furniture.

delivery guys were very friendly and brought my heavy mattress up a flight of stairs and placed it right on my bed frame without me lifting a finger. Very deserving of some complimentary Gatorades I gave them afterwards! That is what I call quality customer service.

Best customer service ever by RAJ

I was very happy with the customer service here. My daughter and I said we were just browsing and if we had any questions we would ask for help. I do not like sells people to Huber over me. They left us alone. When I found what I liked they were professional and all was good. Good price on the couch too!!!

Terrible service. Would not recommend you to buy there. Once they have your money they don’t care. Brought a bedroom set and my night stand came broken. Week later they send a technician to try to fix it. There he is in my room sanding it and spray painting ended up worse. still waiting for another night stand. Can’t get ahold of anyone in customer service. Went to the store talked to the manager he keeps saying he’s working on it no answer yet. Plus the bearings on one of my dresser droid is broken. They said they will fed exp the bearings and send a technician to fix it. Heard nothing so far. Would never use them again and would not recommend them.

I didn’t receive the furniture on time, they gave me delivery date to purchase the item after that they said items aren’t available. Very bad service

To expensive

Fred (Farokh) was very helpful and very thorough in helping us out. The manager Jose was very friendly and had great customer experience all together.

Was very nice

Went in today looking for a new living room set with my roommates but was never asked if I needed any help. The blond Rep with curly saw us but never asked if we needed any help. Customer service skills are trash

I would give them 0 stars if I could. Their customer service is a joke and they clearly don't have enough staff to support their business. They continue to aimlessly promote their products on social media knowing they will continue neglect their customers.

(Translated by Google) Anna Felix was super helpful! (Original) Anna Felix was super helpful!