Ashley HomeStore Santa Clarita, CA
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
Nice store, many options. Salesman a little pushy.
Don’t shop here! All smoke and mirrors. You never get an honest answer. First the sales person Diana didn’t know much about the product. Then when we made a purchase she told me the delivery fee was $250. Why I made a fuss, the manager reduced it to $99. How many people do the shaft on delivery fees! Not to mention the product I want didn’t come in the size we wanted anyway. She had to go look at a catalog to figure that out! I will never do business with this store ever again!,, crocks.
The associate Angie Gracie was very rude and disrespectful, she seems to not like her job at all, refused to give me quotes , said if I was broke and could not afford the furniture that I should leave and not waste her time . I will never shop there again, I took my business to bobs discount furniture where I was treated with respect and felt like I was welcome . Ashley’s furniture is the worst place to shop . I’ll be calling the better business Bureau
Low quality furniture for expensive prices
The worst experience I’ve had with a store in a long time. I work in retail, so I know mistakes can happen. Our furniture didn’t make it on the truck on our original delivery date. The delivery driver lied for some reason and said it had been canceled when it hadn’t. Then they said it had been completed, which it also wasn’t. I went down to the store and they placated me, telling me they were going to deliver it the next day. It didn’t happen. Every time they said they would call us, they haven’t. “We will call you in an hour or less!” BS. “We will call you at 7am for your delivery time!” BS. We still have no idea when we are getting our furniture, it’s three days past our delivery date. (None of it is backordered, it’s just sitting in the warehouse.) We are canceling our order today if we can get through to someone. A disappointing experience from start to finish. We had plans to furnish two more rooms, plus an apartment- we will not be doing that at Ashley. TREAT YOUR CUSTOMERS BETTER. ALL WE WANT IS THE FURNITURE WE PAID FOR LAST WEEK.
Tried to pull a bait and switch. Told me I was buying a hybrid mattress (cool gel memory foam and springs) originally $449 sale at $200 but based on item number actually sold me a innerspring mattress that really cost $299 sales at $119. Then tired to tell me it was a “direct ship” item and they could not refund me. This place is shady do not buy from them!!
Their offers are attractive but there is always fine print that prevents your from getting that offer.
I went in not expecting much but that changed soon after meeting Darla. She was so helpful and went above and beyond to help us. She helped us find the perfect sectional for our new home. She was so patient and answered all of my questions (I had lots). She was not pushy or over barring. She let me take my time but checked on me to make to see if I needed any help. I haven't experience this level of excellence in a long time, it's nice to see its still around. I strongly recommend this store located in the Santa Clarita Valley. I appreciate her so much and extremely happy I decided to walk in. LOVE THIS PLACE!
ATTENTION. IF YOU'RE PLANNING TO BUY FURNITURE HERE. DON'T GET THE WARRANTY. THEY SELL YOU FURNITURE, THEN THEY OFFER GUARDSMAN WARRANTY. THEY WONT FIX ANYTHING. WE PURCHASED $10,000 DOLLARS WORTH OF FURNITURE. ASHLEY JUST DIRECTS US TO GUARDSMAN. IT TAKES ABOUT A MONTH TO GET A RESPONSE. THEN THEY TELL US, THEY WONT FIX IT. GOOD LUCK.
Very unprofessional sales lady not sure if she's from earth very rude bad slang accent don't shop here the lady with bad accent is bad for business period
Got ripped off. I recommend throughly doing your research before purchasing anything, sleep on it and clarify all delivery fees and sales deals including the added warranties. READ THE FINE PRINT. We are now stuck with a clearance tempur pedic adjustable .mattress set, when for that price, we could've got an entire 14 bedroom set including the mattress. Very upset and disappointed with Ashley and their surprise delivery fee as well as the amount of recycle fees and taxes on delivery we paid. The whole experience was a disaster. We will be going back to fight for whatever money we can get back from them. 🚫🚫🚫🛏🛋😑😑
Sale was good, staff helpful and friendly.
I did look for some furniture's to my new place , I found there nice sofa and coffee table , the customer service was very kind .. I am happy with my new living room now :)