Ashley HomeStore Santa Clarita, CA 91350

John was exceptional in his time and very personable, knowledgeable and gave a great price. We are excited to get are new furniture. 😊

The help and accommodation was extremely professional and appreciated. We will definitely continue business at Ashley's

Artur was the perfect amount of help yet not pushy. He was very helpful when asked questions and I would definitely recommend using him in the future.

Our sales associate was great. He gave us plenty of space to shop. He was there for questions and helpful advice.

Friendly service no pressure sales team and great sales

Arturo was incredibly helpful and patient in our furniture buying experience! Would definitely go back!

Salesperson kept comfortable distance giving us the opportunity to do our shopping at our leisure. Was able to answer all questions get us to the product we were looking for, was nice and friendly. Merchandise is of High Quality.

I love the selection of options available. However, I had a difficult time “seeing” the actual furniture I was looking for due to the amount of stuff that was available. The price was decent, but I know if I had searched around more, I would have been able to find something similar for less. The sales person was extremely friendly and didn’t “hound” me or hover.

To expensive for cheap furniture.

I spent more than 30 minutes waiting for the seller He gave me $100 more expensive price compare to online Finally thet matched the online price but forced me to keep the delivery of 59.99 I will never come back to the store. Never!!!

All of the furniture in the store was terribly constructed and almost everything had tacky faux finishes. This stuff will not last, Ikea's furnishings are definitely higher quality.

I recently purchased a couch , coffee and end table, and a chair. The couch is 3 pieces. Middle section is a different color. I went into the store and spoke to Justin the Manager. ( Very unprofessional) Justin said since it’s been over 7 days they will not give me a refund or pick out a different couch. They will only send me out the same couch again. The couch took 17 weeks to get when the delivery was suppose to be 4 weeks. I want out of the couch and they say I’m locked into the couch now. I will never purchase from Ashley again. What every happened to satisfy the customer. Don’t think Justin has been heard of satisfying a customer.

Be careful when you buy a mattress protector there is a no return policy once they deliver it I do not recommend buying one from them because of the no return policy and of course they do not carry them in the store so you cannot even fill it or try it on your bed Be aware when they charge you $299 for mattress protector once you sign for it because they only do deliveries on that you’re stuck with it

By far the worst experience I’ve ever had at any business. Specially unfortunate that this came from management. Two managers in store during time of visit and bad experience with both. It all started with confusion and unclarity of a deal the store had going on. Long story short the manager herself did not know what was included in the 14 package deal they had going on so she offered me something she thought was the deal. Obviously she had to honor what she said but she was upset she had mistakenly said something that wasn’t. Julie, sales manager made false accusations, argumentative, carelessly rude, unprofessional, disrespectful and more... feeling extremely uncomfortable I requested to get assisted by someone else. The nice very calm and understanding sales associate proceeded to involve the second manager in store but he refused to come out of his office. Claimed to be in a 2 hour conference call. All I wanted was to share the unpleasant conversation/ experience with Julie but didn’t care to hear it. Even after the sales associate shared what was going on multiple occasions, he refused to make himself available. I couldn’t believe their customer services. After being at the store for 4+ hours the second manager at the store never bothered. I’m still in disbelief on this experience, and the fact they dismissed (aside from sales associate) my concerns, management should be questionable. What a shame.