Ashley Store | Torrance, CA 90503

5 stars for me! Definitely look for sales rep Stella Stella was amazing! She help us out today. Customer service was amazing. Will definitely come back to this Ashely’s location!

10/10 service by Stella

very attentive to my needs, very informative and friendly

Stella was very helpful. She is people person with a beautiful smile. Keep up the good jo

Thanks ZEE for your help!

Izaak was such a great help, he took his time and was patient with my husband and I . He thoroughly explained everything to us with our purchase. Any questions or concerns, he was on top of it. You can tell he is very genuine and loves what he does, he truly does care to find what best works for you and your best interest. I’d definitely recommend going with Izaac, you won’t be disappointed!

Hands down the best Ashley store you can come to sales associates are on point with making sure you’re taken care of Melyssa will go above and beyond to make sure you’re taken care of Thank you guys for all you do

I will definitely be coming back! Ati provided us with excellent customer service.. I would highly recommend her when shopping with Ashley furniture. She gave clear information and helped us find exactly what we were looking for. Thank you Ati! We hope to see you soon!

Awesome deals and customer service!

Melissa was awesome. She greeted me but didn’t stalk me. She was knowledgeable, kind and had incredible energy. She told me what I needed to know for financing my new bedroom set. She was honest about the fees and offered me a great deal. Ask for Melissa when you come to Ashley’s

Great salesman, very knowledgeable and no pressure. Will be back again.

Melyssa was patient, kind and very thorough. She gave us great customer service and we came home with just what we wanted!

Thanks Melyssa For the great deal

Izaak was amazing! He went above and beyond to help us find what we were looking for.

Update: The manager from Ashley Furniture called me after seeing my review and was very helpful in resolving my issue. They were very helpful and understanding. However, please make sure to read about the protection plan and get the pamphlet prior to purchasing the plan. . . . DO NOT GET THE REGUARD PROTECTION PLAN! My roommate and I bought a couch from this store a year ago and the sales person was telling us about the protection plan for the couch. We were told that the plan would cover anything from pet damage, rips, and any other damages from normal usage. We filed a claim on June 1 of this year and we often checked the website and our email for any updates on this claim but no update came through. It wasn't until I called in today that we were told our claim was denied. We were told that the reason it was denied was due to the fact that the damage was not caused by an accident. The process of this was very frustrating as the protection plan website does not provide you with any updates on your claim. Please beware when they are advertising their protection plan because it is not as good as they make it sound.

Stella was so helpful! We walked out with a beautiful couch - very excited to lounge all day on our new sofa.

The representatives were very helpful. They asked for our preference, budget, etc. Kiyo, Sheikh, Antonia, and Alex were super friendly and attentive. They gave us so much discounts and saved us a lot of money! They have wide range of selections for couches. We love the one we got, so comfy! Thank you so much!

Stela was awaome

Look for Brendan, he had great customer service but overall what impressed me was his patience to satisfy our needs .

Izaak was very helpful in all respects and not only gave great service but also got me a great deal! Highly recommended.

Olga was extremely helpful and walked me through everything step by step from the second I walked in the door. I can’t thank her enough! She was incredible

Just had an awesome visit at the Torrance location wish I could give the customer service 10 stars the cyedha girl was very helpful

Izaak was the best! He was really patient and knowledgeable; willing and able to answer any questions/concerns that we had with looking for the perfect furniture for our home. He worked out a really good deal for us & made sure we left happy. Definitely will be coming back for any future purchases!

Ari was super helpful.

Stella was helpful and was able to give me some discount in order for me to buy my dining chairs instead of another furniture store I’m giving 4 because I asked the front desk and referred me to a vending machine. After I spent over $2800 at least they should have offered water to drink on a warm day.

My fiancé and I had a remarkable experience at this Ashley furniture store here in Torrance. Attie was a very helpful person with our sofa’s purchase.

Melissa was amazing, very helpful, reliable and attentive! Go to her at ashley’s!

I went to this store and they helped me a lot with what I needed. I really appreciate the girl associate Ati and the store manager Alex. They both have been very helpful. I will definitely be back.

Had a great experience at Ashley Furniture! So excited to get our furniture!

Great customer service

Zayad and Alex were great

Olga has been very amazingly best with me she has given me furniture that I love, and my house could look lively again if it wasn’t for her I can’t stop thanking her. And Ali he gave me the best deals that I couldn’t find except there and I will be coming back for their beds.

We have a good experience with the Spanish people to help us to make the purchase. We got really fine furniture with that very very good deal. I’m happy to come to this place and recommend a very recommended and a future for friends and anybody they like to have a good deal with good furniture, Olga it was the sale person to help us in honor mention to the manager, Ali, who is give us a good price

Evan was great, very helpful, friendly and professional!

Great customer service from Ati I was treated like a VIP.

Amazing customer service by olga, she was very attentive and acknowledgeable with us. Very good experience. Definitely coming back and buy from her again.

Olga is the best she will make sure you get the best service

I came in today for a new bed and was revived by the nicest person her name is Olga her customer service was spectacular and went above and beyond to meet my expectations thank you so much !!

Wonderful experience purchasing patio furniture. Our salesperson, Evan, was fantastic!

Beware as they will try to trick, swindle and rob you. Especially when it comes to charges, exchanges or returns.

Melissa was very personable and professional. It was a pleasant experience.

We had Meylssa to help us, she was amazing, informative and very accommodating!

Great service and pric3

Isaak and Kiyo were super helpful, very friendly and helped us get a good deal. Definitely recommending Ashley!

Awesome help.Said was awesome Ali was a great manager. They both helped me very well.

William out of the Torrance Ashley’s location is the salesman of the year, we are voting early! He was patient, considerate, not pushy and made good suggestions to find solutions as it took us 5 weeks for the final sale. We had to go back and forth to get measurements 2 times before the 3rd time was the charm. We even went to other Ashley’s in other cities and had to go back to William because he had great follow up with kindness and efficiently of our large purchase that included a living room, and 2 bedrooms! If you want to experience the old fashion kind of service our parents used to get, visit Torrance Ashley’s furniture and ask for William at the front desk!

This place was the best with the best Customer service and care. Isaac helped us choose our new Couches. He was really help today. I recommend this store and recommend Isaac helped you.

This is a great place very helpful and nice. Thanks to Isaac for being so helpful and caring he was there the whole time explaining us what was needed and giving us the best offers.

I didn’t have the best experience at Ashley furniture. I walked in the store to a salesman yelling at a salesgirl talking about how she stole his client, right on the sales floor for all of the customers to hear. Then the same salesman came up to me and I did not want him to help me, because there was no way I would give him any commission. Then I found what I wanted, and asked a girl to help me and when we started talking about the price, she pulled the manager aside and started talking in another language with him and you can tell he was annoyed when I asked for the Memorial Day discount. It made me so uncomfortable to see the faces he was making at her when he responded and she says “we can only give you 5% discount.” I should have left at that point but I was so tired of trying to find something I liked so I caved. The manager was so unprofessional. I regret my purchase and will never buy from Ashely Furniture in Torrance again and will never recommend this place. Just awful.

William was very helpful with our experience and made everything easy.

Izaak was very patient and kind when my mom went shopping for her couch. Even the manager was very kind. We appreciate you guys

Bought a couch, coffee table and bedroom set. Melyssa was very helpful throughout the whole process and got me a great deal. On top of that she worked with my weird schedule to get me a delivery date that worked. I will definitely use Melyssa if or when I decide to update my dining room.

Evan was a great salesman who really explained the differences in the various couch models to us, the variations in materials and even made us feel comfortable going back and forth to the various models and repeating the information because we kept forgetting. He really made buying here a great experience and we would highly recommend him for his professionalism, personality and his approachable demeanor.

Melyssa the sales rep that helped me was great!! I normally never shop at stores that are consignment based at all... but if I'd ever do it again Melyssa is who I'd want to work with!

Kiyo and Izaak were awesome! Very helpful. Great service! Above and beyond!

Isaak was great! Very knowledgeable and very helpful! Thank you Isaak! 😊

Kiyo is great, very professional and helpful

Izaak was very nice and helpful during our shopping experience! Even got us an incredible discount!

Isaak and Q were extremely helpful at the Torrance location. Highly recommend

Evan was really awesome

We had the best customer service by Melyssa R. She was great at explaining everything about our new mattress, pillows, dresser and drawer chest. I would recommend her if you're looking for furniture for your place. Amazing price for everything we got. Thank you again Melyssa!!

SHEIKH PROVIDED EXCELLENT CUSTOMER SERVICE

Stella helped us pick out our furniture for our new home. She was amazing and even my kids loved her. She was very professional, patient and super nice! She was knowledgeable about all the products too! We loved her and the furniture!

Zee was a excellent person to use I will definitely be shopping here again

Izaak was fantastic. Took his time, helped me choose the perfect mattress. Also helped with finding a couch and coffee table. Super friendly and knowledgeable. Absolutely would come back for future purchases :)

Melissa was incredible! So friendly and professional.

The sales team at Ashley’s is very helpful and willing to work out a good deal. Definitely recommend

When you visit Ashley, definitely look for Mr. Zee, excellent customer service.

Maribelle was great! Very friendly and knowledgeable. She helped make the sales process quick, easy and comfortable.

I was truly happy with the service we received from Melyssa. She was pleasant and friendly. Great sense of humor! I love our new furniture!

(Translated by Google) Isaak helped us with our purchase and gave us a good price. (Original) Isaak nos ayudó con nuestra compra nos dio buen precio

Willam was great and very helpful with my first purchase!

Melissa was very kind and helpful in letting us decide what mattress to get… She took her time to explain about each mattress and let us take our time in choosing the right one..She was simply the best!!!

Great furniture, great prices, great customer service 👌🏼

Our family worked with Melissa. She was phenomenal. Melissa made sure to answer all our questions and find pieces we wanted specifically. We will be referring her to our family and friends, and coming to her for any future needs .

Melissa Kiyo was absolutely AMAZING! Their customer service and patience was impeccable. Job WELL DONE!!!!

Cyedha was very helpful in doing a sale for me and my dad. Ali very gracious. Exceptional customer service!

We purchased 2 bedroom sets at Ashley. On the day of delivery, the setup team discovered that one of the beds had been shipped with an incorrect piece. They left it unassembled on the ground and had me call customer service and make a case. I figured no big deal, but we called week after week only to be told they had no update on our case. Even though this was 100% their mistake, we were told they would not give us a replacement bed or a refund, we had to just sit and wait. Finally after over a month and a few threats to dispute the charge with the credit card company, they sent someone out to replace the bed. I’m not sure who in this process is to blame, but I’ll certainly never buy from Ashley again.

Stella was so patient with us and super helpful and knowledgeable!

Melissa was absolutely wonderful, very patient and was able to find to best option to work within my budget. Her and the supervisor both went above and beyond.

Maribel and Kiyo are AMAZING!!! They did an awesome job helping my family get the furniture upgrade we needed. They never rushed us and even stayed after hours to finish the sale. Thank you so much!!!

Excellent customer care, friendly and polite behavior

Melyssa was great give her a bonus

Evan was amazing! We found some wonderful furniture here. I love it. ☺️🎁

It was a very easy and stress free shopping experience with excellent customer service! We are very happy with our purchase.

Had a Great Experience at Ashley's in Torrance. Olga was super helpful and answered all our questions. She even brought her manager to assist with negotiating a price within our budget. We are happy customers, thanks Ashley's 🙌

Awesome... sales service....stella. .

The moment we stepped in to Ashley’s, Q and J helped us with all questions we had for deciding what bed frame and dresser we needed. I would highly recommend finding these guys when you go to Ashley furniture in Torrance. The delivery and install was very easy as well.

Evan was a great help and did a wonderful job!!!

Ask for Stella she was amazing 🤩

Evan was super helpful. He was super knowledgeable and answered all the questions we had. ( we had a million questions) I highly recommend coming here for good prices and amazing customer service!

Melissa and Issac was the best, I was very greatfull of their customer service. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️

Evan Stevenson was very patient, knowledgeable and not pushy. Even though I didn’t make a decision right away, he still got me a great deal after my 3rd visit. He never made me feel pressured to make a decision on the spot. I used to be a big fan of Jerome’s Furniture but after getting a great deal on bedroom furniture I purchased last year, I came back Ashley Furniture to invest in a new couch and chair as my purchase at Jerome’s back in 2019 didn’t hold up. So happy with my purchase and can’t wait to see it in my home!

We bought the most amazing tempurpedic mattress at Ashley’s with the help Alex and Sheikh. We got such an amazing deal and are very happy we came to this location. Best location and customer service, come here for all your furniture!

I originally wrote a positive review about the team at Ashley Home Store Hawthorne Blvd in Torrance on 4/30, but I am retracting it and leaving a negative review due to their actions after the sale: Today's post 5/6/24: I no longer recommend Ashley Home Store and here are my new feelings and why........ I originally wrote this review when I completed the transaction in store, but unfortunately things turned badly for me after receiving delivery. When I bought the furniture the items were not in stock and therefore I wasn't able to try out the couch but decided to proceed any way as I felt that I could exchange the items if needed. However, this is not the case. When I received delivery Ashley Store sent the wrong hardware so my children's bed could not be completely installed and now I have to wait weeks for a technician to come out here again and fix the problem. There was also a rip in the bottom mesh of the couch that needs to be repaired. Furthermore, the sales associate Sha at Ashley Home with whom I originally praised sold me two "Bunkie Boards" with my two 10in twin mattresses for the bunk beds. He highly recommended these boards and convinced me to buy them. However, they are 2in thick boards on their own and now with them installed plus the 10in mattress it's a liability as my seven year old daughter can roll right off the top bunk and get seriously injured. I spoke to Ashley Customer Service and they said all sales are final and would not work me with me return these two bunkie boards and get 8in mattresses, which is what Sha should have recommended in the first place since again the bunk bed was not on display in the show room so I had to trust his knowledge as the "sales expert." Well, this really back fired and now I am stuck with these $100+ each bunkie boards and Ashley is being completely inflexible. I also asked to potentially upgrade to a more expensive leather sectional and the Customer Service team and in-store team refused to help me. This is terrible customer service! They could have been understanding of my particular situation and circumstance especially since Sha made these recommendations and I wrote such an initial positive review. However, the whole Ashley team chooses to lose a client who was going to buy more furniture in the future and recommend to my network. I no longer recommend Ashley furniture and anyone looking to buy from this team beware as are disingenuous and misleading. Plus, you won't have any flexibility after the sale. I am a very unhappy customer. Please do not shop there.

The seller William and the manager Alex They were amazing at negotiating and super attentive

I had a great shopping experience at Ashley furniture. Sales person Evan was amazing. He was very patient, Was very knowledgeable about all of the furniture and was able to get me the best deal possible. I highly recommend Ashley furniture.

Melyssa was incredibly sweet and helpful! She definitely made sure to meet our needs. She made our experience at Ashley’s very pleasant. Definitely coming back for our future furniture needs.

Melissa was super helpful! We found a great love seat that she was able to help us order. Very professional and courteous. 11/10 recommend working with her.

Sales person was very nice and friendly. But all services (delivery and customer service) I received after buying the whole set of dining table was literally 0 star to give. Delivery people made a little mistake (left stain and scratches on the furniture) which is still understandable. Everyone make mistakes and it happens. After they left, I saw one of the screws wasn’t screwed tight which I had to call them back to come back and re-screw/tighten them. And they said it’s already tight enough which you can clearly see it isn’t (they still couldn’t fix it) One of the dining chairs were defected. So they transferred me to the customer service team to schedule with the cleaning technician. And I scheduled an appointment on Saturday and they told me to give them a call back to ‘confirm again’ and that the appointment was set up. Then I called, they said that appointment is now gone. What’s going on Ashley?I didn’t like any of the services which I do not recommend to my family and friends. Ashley furniture saved one star because of the sales rep

Excellent service Joanna was great!

Rug is good price,but ambushed upon paying that no returns. Told delivery would be Friday, but was delivered to our front lawn without warning or notification on Monday four days early . What if we had taken a trip expecting Friday delivery ?

Ms.Olga provided me with excellent customer service. She had a lot of patience and was very knowledgeable also helpful.

Omg!!!! Sheikh and Ali you are the best. I came into the store looking for a sofa sleeper for a family my Non Profit Organization, Sisters of Watts was helping, I told Sheike the situation and he went right into action with helping me choose the right one. I was able to get the sofa with my budget and they blessed the family with a set of beautiful lamps. Thanks theeeeee best customer service I have experienced thus far.

Army was amazing. He helped me find the perfect couch

My experience at this store was great, Alex the manager was amazing, patient, so friendly, and very helpful. Olga assisted with the transaction and was very kind as well. Due to my experience, I will definitely return back to this store again and plan to refer others to go as well!! THANK YOU!!

Maribel did an excellent job explaining all our options. Very helpful and friendly and offered a nice deal

Izaak was the best! Super knowledgeable about everything! He made my experience great!

(Translated by Google) kiyo Izaak thank you very good services (Original) kiyo Izaak gracias muy buen servicios

Excellent sales woman Olga from Torrance, California❤️❤️❤️💋❤️❤️ Call Mahal done

Good job Ramy

Was helped by Maribel, GREAT CUSTOMER service. Answered all questions I had. Will return forsure

Excellent service! Alex and kiyo are both very helpful and supportive. They helped me find what I needed. I highly recommend this store and these people!

Great customer service! Joanna was wonderful

Very nice place and friendly employees the best experience ever

Isaac very helpful and patient.

Izach was cool and helpful 👌🏼

We had a good time shopping at Ashley's. Maribel was very helpful and kind. We really appreciated her patience and we felt she understood what we were looking for. Very thorough. We can't wait till our dining room table is delivered!

Stella Pacheco was professional and knowledgeable!! Great customer service!!

Execellenr customer service from the moment we walked in until the moment we walked out! Product exceeds our expectations.

Bill was amazing. He was patient and polite while also not being abrasive. He gave us many options. We came in with one idea and we walked out with a better option and more bang for our buck. The woman with black hair, I am sorry I forgot her name, who aided as well was very helpful and helped us seal the price point we wanted with bill. Thank you again!

Awesome customer service made a new friend Stella!! Thanks for welcoming us. Keep it up!!

Super quick and easy shopping experience with Stella! Would easily recommend to family and friends

I had an excellent experience at the Torrance Ashley store. The salesman was very helpful. The delivery crew was the best. I would definitely go to Ashley’s again for all my furniture needs.

Stella helped us solve a delivery issue buy showing us an alternative option that can be delivered in a week rather than months. Grateful for her efforts. Excited for the new furniture.

Olga was very helpful. Would recommend to a friend

This store is best! The staff is always friendly and very informative. William did such a great job at explaining to me the different types of mattresses and helped me get exactly what I was looking for. Thank you! I’ll be in again to buy more furniture.

Melyssa was very patient, very helpful. I would definitely come back to Ashley because of Melyssa. Excellent CUSTOMER SERVICE 🤌🏻👏🏻She was very understanding and focused.

Jay was amazing and Alex was super helpful!! Exceptional customer service!!

Izaak was friendly and approachable without being too pushy. Felt like he was help, not just to sell. Also, having purchased furniture from Living Spaces previously, we felt the furniture here was better quality. We would return to this furniture store for other furniture and ask for Isaak!

Exceptional service by Ramy and his supervisor. Thank you for being patient with us as we looked at all our options and for working with us to get a deal we could not refuse! We are so excited to get our new furniture soon.

Perfect

First time purchasing at Ashley’s, went in with the idea of just going to look for a future purchase. Doing so, the one only Mr. Family man Zee, was very welcoming from the moment we came in and was so helpful in explaining every detail that comes within purchasing a bed. Doing so we looked at all options and we saw one that we liked the most, thankfully Mr. Zee was able to work his magic and provide us with a great deal we could not ignore. We ended up leaving the store with purchasing a bed, with frame, and new pillows. We are so happy with his customer service and understanding our budget/ needs.

We love Jay! He was very helpful and provided excellent customer service! He the only reason we keeping going back to Ashley ❤️

Stella was super helpful and made buying a new sofa an easy process. She even sold me a protection plan to help protect my new sofa from my pets.

Customer service at the time of purchase was good everything else worse experience Delivery personnel worst ever experienced they would not deliver upstairs said it would not fit on the stairs after I removed the item from the box they took the box upstairs after they said that the box would not fit then they took a video just to prove that supposably they took the item upstairs which they never did after the fact just to find out they said it was too heavy and I called the store to complain and it has been over 2 Weeks have not heard anything back from the store overall not

Maribel was very nice and patient with us. Helped us out with ALL our questions.

Gabriel great great customer service! Very knowledgeable and patient. Extremely helpful. Will definitely be referring everybody to Gabriel as well as Ashley’s.

Great service! Super helpful.

Maribel was very patient, very helpful. I would definitely come back to Ashley because of Maribel. She was very understanding and focused. Kiyo was very helpful as well! Service was outstanding 🥰

We went looking for a sofa, William really helped us trough the process, he speaks Spanish so it also helped us a lot! We had the best experience shopping at this Ashley Store, we received the sofa the day it was promised.

Evan and Melissa were amazing and very patient. Carmen is very pleased with the service and I'm now a new member of Ashley's.

Stella has been great at helping me pick out my new sectional. Took the time to help me to decide. So excited with my new furniture!! Great store, great options. Highly recommend!

Thank you Maribel for your very kind helpful advice.

Melissa was great! I appreciated all her help. Go to Ashley and ask for Melissa!

Debbie was extremely helpful and insightful during my visit. I purchased a mattress from her.

Deborah Perry was very helpful with finding a recliner for my 92 yr old mom. She took her time with us and provided information aoubt the various recliners there. If she did not know the info, she went to find the answer for us. I appreciated her help and assistance.

I visited this store today and the staff was very friendly. Deborah was the sales rep who helped me and she gave amazing customer service. I found everything I needed for a discount price! I definitely recommend this store to anybody who is looking for a change of furniture and a great deal. :)

Huge selection of furniture and accessories. Great customer service, thank you!

We have bought a lot of furniture here. Service is great, nicest looking furniture anywhere. Quality furniture at a reasonable price. Salesman Zee was very informative and polite.

Great customer service by Jeremiah Highly recommend him!

Billy is an awesome salesmen. 2nd to none. Please ask for Billy when you arrive at this location. You will not be disappointed. Thanks Billy. God Bless!

Stella was very helpful and friendly!

Nicki and the staff are always on point! Great charcuterie board decorating class ‼️ We had such a fun time. Thank you🙏🏽

Loved the customer service. William was very patient & knowledgeable about the products. Will definitely recommend to friends & family.

Absolutely love the workshops at Ashley Furniture store! Great time was had by all!

A really fun & interactive event held at Ashley Furniture store in Torrance, CA. The staff were so helpful & friendly! We truly appreciate it. Shout out to Nicky for organizing such a fabulous event! Thank you again!

Had a great time at the charcuterie board event. The staff event were amazing and the food/drinks were great.

Very positive Stella

this was a really fun event and it was a cute outcome

Had an amazing time at Ashley’s craft event and Stella was great!

Stella was great! I love attending events and buying at Ashley!

This was an awesome event. Nicole was amazing. Had a chance to check out some nice sofas

I LOVE Ashley furniture! They are awesome. I loved working with Board and brush to make my own personal charcuterie board. Steve, Kayleigh, & Vivian were great! Nicole puts on the BEST events! She needs a raise!

Izaak was awesome! He went above and beyond to make sure we got items we would love and that our order was correct! We were very impressed with how quickly we could get our furniture delivered.

Stella was an absolute got rep for me and my family. She was very knowledgeable of items and great with customer service.

Everything seemed to go well the day of the purchase. Delivery date was April first. It’s now May and I got a call that my purchase won’t be in until end of May. This is the 4th change on the date. Tired of the back and forth.

TORRANCE STORE: Worked with Evan Stevenson. He’s GREAT!!! Did whatever it took to make sure our shopping experience was easy and pleasurable. We purchased more than intended because he got us a FANTASTIC deal. Very much looking forward to returning in the near future!!

Just wanted to say that I went to Ashley in Torrance yesterday and had the most amazing experience! Walking in I was pretty nervous not knowing if I was ready to make a big purchase, but I was immediately greeted by Debby. Her energy was very sweet and welcoming which made me get comfortable asking questions (which I had alot of). There were many diff selections to choose from and configurations of sectionals that it took me over an hour to come to a decision but Debby was very patient with me. The manager, Melyssa, also helped Debby and I through the process by working with me and making sure I got what I wanted and also what would fit my budget. They were both very communicative and informative! Safe to say I am very pleased that the process was very smooth and easy going and will definitely be going back to Ashley for more furniture! I really appreciate the both of them for taking good care of me and allowing me to purchase the sectional I really wanted. 😊 thank you Debby & Melyssa!

Maribel is very nice and came back just for her because she is helpful

Super helpful and friendly manager and staff

Thank you Alex store manager for helping us pick our bunk beds for our Kids very happy With your amazing helpfull service

Very helpful sales and nice selection

Maribel was super helpful, knowledgeable and patient with us today.

Great costumer service Maribel Tovar was professional helpful and patient a person with a great attitude.

Great professional service

Great help from Melissa an Isaac!

Amazing ! Thank you for showing us around and such quick service!!! :) thank you Melissa and Izaak, you guys were truly amazing :)

(Translated by Google) Very satisfied with my purchase, good quality furniture and a very good price. (Original) Muy satisfecha con mi compra buena calidad de muebles y muy buen precio

Stella was amazing! She greeted us right as we walked in made us feel welcome and helped us find the couch we were looking for. Wonderful customer service!

From the time I walked in everything went very smooth. The salesperson Stella approached and I told her what I was looking for. She listened took around and showed me furniture I was looking for. She was very friendly and helpful. I was in and out in under an hour and got exactly what I was looking for. The day of delivery went smoothly. In fact they called and asked if they could come early. I am really happy.

Awesome customer service from Jeremiah and latera

For as young as our sales person was she handled things like a pro and answered all of our questions and concerns ,we would totally recommend our friends and family to come see her. Thank you so much Maribel Tovar for your patience and courtesy will definitely come again and do business with you. So we did come back to see our favorite sales agent Maribel ,and we got the same quality service + a great discount thanks again.

I was helped by Maribel Tovar she was very nice and very helpful never felt pressured at any moment Ty so much for helping🥰

Olga, the lady assisting us in Torrance, CA was most helpful, polite and answered all our questions. We have not received the item purchased yet but anticipate it being received tomorrow. QUICK DELIVERY ✅ I did not give 5 stars because the item cannot be returned after accepting it once delivered. So you need to inspect your item very carefully before accepting it. You can, however, cancel the order prior to delivery. Looking forward to our new piece of furniture.

Great furniture and amazing service! Evan was our sales associate and he was fantastic! He really helped us through the process and made sure we got exactly what we were looking for!

Evan did a great job assisting us with a big order!

Arrived with an interest in a mattress and bed frame. Employee Olga was very helpful in showing us various options. She is a very kind and respectful person and is well experienced with knowledge in sales. I would highly recommend Olga.

Arrived with an interest in a mattress and bed frame. Employee Olga was very helpful in showing us various options. I would highly recommend Olga.

Lady at the front asked if I am looking for something and when I said I am looking for closet storages she said you can find those at Home Depot… It was as if she wanted me to leave. I asked twice since I have already did my research before visiting this place. I’m never coming back to this place again.

Thanks to Maribel Tovar I felt confident. She explained the prices to me. I also asked her about the material, how many pounds the chairs could hold. She was patiently answering all my questions and thank you, ask for Maribel, she is here to help you.

Jay have excellent customer service skills with a pleasant personality for sales Quick I wasn’t coming back to Ashley furniture however with the service I received on 2/25/24 it changed my whole perspective with Ashley’s after dealing with this young man I give him 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Stella was amazing. So helpful and knowledgeable. I would definitely shop the store again and ask for her

Billy was quite helpful during our visit today. I felt no pressure and am quite happy with the service I received. Excitedly waiting for my couch to arrive!

I am so impressed with the customer service of the store manager and Isaac and got a fantastic deal as well..You better grab your stuff for your home at Ashley's.

Fabulous William in the Torrance Ashley store was really helpful and has a great sense of humor to make the experience more fun.

(Translated by Google) It was a very satisfactory purchase, my husband and I found what we wanted and Maribel's attention was the best, very friendly, charming personality, patient. I described to him on several occasions what I wanted and he quickly found his recommendation just as I was looking for. Super recommended Ashley home Store in Torrance and best customer service from Maribel (Original) Fue una compra muy satisfactoria mi esposo y yo encontramos lo que queríamos y la Atencion de Maribel fue lo mejor muy amable personalidad encantadora, paciente. Le describí en varias ocasiones lo que quería y rápidamente encontraba su recomendación justo como yo lo andaba buscando. Super recomendado Ashley home Store en Torrance y el mejor servicio al cliente de Maribel

It was fabulous!

Maribel was so nice , excellent customer service 😊

I was there mid morning, thus had the showroom all to myself. I received exceptional service. I'm looking forward to my at home delivery, for my dining enjoyment

Alex and his staff were so very helpful at the Torrance Promanade location. I will definitely buy all my Ashley furniture from this location in the future.

I’ve purchased most of our furniture from Ashley’s over the last 7 years. Beds, tables, couches and buffet. We’re satisfied with the quality. Just recently we purchased our living room tables set and a tv stand. Rami was very helpful. Shiek helped us with information on the adjustable beds. He was extremely knowledgeable, he understood that we weren’t there for that but will be in the market soon. He still shared a wealth of information. Didn’t make us feel like we were a waste a time. I appreciate that. When we get ready to buy our bed for the master bedroom we will definitely come and buy it from him and this Ashley’s location. Thank you.

Good place

Izaak was fantastic!! He was confidently knowledgeable and was not pushy!! Then Manager Melissa stepped in and gave us a deal we couldn’t refuse!! Great job team!!!

Melissa, the Sale's Manager was amazing. She was so helpful and patient with us and we walked out of the store super happy. We'll be back!

Izaak went above and beyond to answer all of my questions and ensure that I had a pleasant experience. He was knowledgeable, His positive attitude and patience were truly commendable, especially considering I was having a horrible day before I walked into Ashly. Overall, I would rate Izaak customer service as excellent. He made my visit enjoyable and left a lasting positive

I didn’t have a good experience. The dining table my wife wanted to buy was not in stock as per online store. Saleslady just wants to get rid of us asap. We knew what price we should be paying for it . She even mocked us in front of people because we didn’t want to pay the assembly fee. It’s just a table not including any chairs. She didn’t even give us the next available delivery day but the next one after. We only opted for the front door delivery which she kept on reiterating, she said there’s no time frame for the delivery since we only got the front door delivery. I was treated better at the store next door with them knowing I was just there to look without any intentions of buying.

Izaak! Was a really nice guy! Very talkative and kind. Thank you for service! 🙏🏻 you made our purchase very easy and fun.

Ashley’s Store in Torrance has always been our go-to for furniture and fixtures. We recently bought a beautiful bed frame but unfortunately we had to request a refund due to an unrepairable circumstance. The manager Ali understood our dilemma and granted a refund full. We saw some rugs that we were interested in buying and Ali offered us huge discounts for our troubles that we just could not refuse. We will continue bringing our business to this store. Customer satisfaction is everything!

Great sales person. Friendly and professional.

Maribel was amazing! She was fast and efficient and made the buying process smooth! Thank you for a fast and efficient transaction.

Wasn’t informed that the credit inquiry would drop my score significantly. Unless it’s the salesperson very first time taking a customer through this process, there is no excuse for not informing the customer of that risk. At least give the customer the opportunity to explore other options to lease instead of being so eager to sell with no regard to the customers risk. And for the life of me I don’t understand how my co-applicant with an 878 credit score can still be denied. Highly questionable about that! Now I’m responsible for fixing a mess that I didn’t make. I have to be the one to rebuild my credit. I don’t need an apology that I know is meaningless; being told sorry isn’t going to fix my credit, saying I understand isn’t going to fix my credit either, especially when who is replying doesn’t mean it anyway! And to top it off, they show up to deliver my order with a damaged item, I guess they don’t inspect the items either before they ship them. Because of this I had to be the one to adjust my extra busy schedule so that the item could be rescheduled for delivery. This was a major and not to mention costly inconvenience for me that obviously didn’t matter because everything was paid in full. Besides that, a rep from the call center mentioned that they would contact the store about compensating me for this and needless to say the store didn’t mention anything about that. This was an absolute disastrous experience in so many ways and I can’t say if I’ll ever purchase anything from Ashley’s ever again!

Visited Ashley furniture seeking a kitchen table. Was warmly greeted by Will. Cheerful, positive and kind-he offered to walk us around the store to view options. He shared product knowledge, pricing and delivery availability of stock. An amazing attribute to this store. I highly recommend engaging with Will for questions, help and assistance.

I had a really bad experience with this location my tv stand was delivered damaged and I reached out to them and didn’t want to help in any type of way for 4 weeks I kept on coming back to them and still didn’t get nowhere with them so I decided to hire someone to repair my tv stand cause I never wanted to deal with them

Nice store

I bought a rocker/recliner. I was offered the extended warranty. So I purchased that as well. The chair lasted 1year before falling apart. I was directed to use the warranty. I filed a claim in September.They sent a tech to my in November. The tech did what they sent him to do. His recommendation was to replace the chair. That where they got me. The warranty dept is separate from Ashley. They will not communicate it's now January still no response. They blame each other. While I was told not to discard of the chair. They now say since I moved the warranty is void. I will never recommend Ashley to anyone. In fact I will tell this to everyone I know that wants new furniture. They are a joke and sell junk !

The store experience was amazing and the customer service was the crowd jewel.

I enjoyed my experience at Ashley's I went to two other stores and they both were more expensive than Ashley's my sales rep was cool and down to earth. I will keep coming back.

Great service

Amazing experience! Would recommend them for every room in the house.

Great service and very professional and friendly. Have lots of furniture to choose from and happy with my new sofa and tables. I definitely recommend this place.

See William he is a Super Star

I worked with Will. He was exceptional, winning personality, polite. He was able to help me locate with I was looking for and we close the deal in and out in less than 45 minutes. And I picked up a couple of lamps. Really nice really good price.

We found exactly what we were looking to and the transaction took only 10 minutes. It was fast and easy!!

Ashley Furniture scams their customers. I purchased a console table and it came damaged and also with a manufacturer defect. We had them deliver a replacement but the replacement was also damaged. We did that a third time as well, but the same thing happened. I finally asked for a refund, but they said “no returns”. They would only offer an exchange. They refuse to acknowledge that if they can’t deliver me what I originally purchased, that they owe me a refund. They somehow think I’m bound to their “no return” policy even though I never received a non-defective version of what I purchased. They defended this policy and think they’ve done nothing wrong. It’s like talking to a brick wall. Do not buy anything from Ashley Furniture.

I returned within 30 day period but still waiting on my refund , been 3 months. Store already charged the credit card before delivery.

They listened to what I wanted and made sure I got it!!

William has been very kind and welcoming. He made shopping fun. Great sense of humor and great insight. We were able to find everything we needed

One of my worst experiences ever!! Buying furniture from Ashley you think everything is gonna be alright but let me tell the truth! It’s freaking no!!! Customer service is SUCK! Warehouse is double SUCK!! They brought my furniture not only one but twice damaged and I had to send it back!! the way they handled their customers is really unfair upsetting and unprofessional. And after all this awful experience I still didn’t get the rest that f my furniture. I’m being fair and honest and i will never buy a thing from #Ashleyfurniture again

Debra is the most amazing sales person I have ever met. She was so patient while helping me with my amazing sofa recliner. I am thrilled. Thank you Ashley in Torrance.

Quite satisfied with the knowledge and service provided by the sales representative

Evan was a great help to us from start to finish. He was very attentive to all of our needs and patient enough to answer all our questions.

Everyone was helpful and knowledgeable. The purchase was easy and I never felt pressured. All my questions were answered and I was able to easily add the options that worked for my space and budget.

Good

Sales Associate Debbie at the Ashley Store location in Torrance was great. She was very helpful and friendly and made the purchase of a sofa sleeper for my mom a breeze! Thank you!

We are very grateful to Yvonne for helping us out today! She is very attentive to our needs and helped us out with deals too! Glad we came by the store today :)

Very professional

Yvonne was wonderful. She was very professional & helpful. I liked how she listened to me & didn’t try to sell me something I didn’t want. I really appreciated how she & her wonderful manager made sure my order was correct.

Great customer service

I thought my instore experience went well. However, upon delivery I received incorrect items. I have a Cali King bed and received youth dresser/chest, which were not in the showroom. After filing multiple claims and days of following up, the only way to get the items I agreed to purchase was to pay more. I also, received a damaged headboard. This experience has been a horrible, inconvenient one. The store does not have a reasonable return policy, even if the mistake is one made by their sales representatives. Additionally, I have to deal with multiple deliveries and repair (not a replacement) to an expensive item. I am extremely disappointed and would return my items if I could.

Ashley was so so but William was really great. He fumbled and bumbled and we still had fun and got a great rug! We’ll be back!

Yvonne helped me today and was AMAZING!!!

Great salesperson & quick delivery

Sales Rep Isiac is very professional and patient with his clients😊

Bad delivery service. Excellent in store customer service, Yvonne Bruce is on top of things. She have everything under control.

Yvonne was wonderful!

Olga was really helpful and supportive during our visit. We were seeking a couch plus a coffee table

On first visit sales rep & sales mgr were very pushy overall. Sales rep forgot to add an item to my order so when delivery got to my house they could not assemble my bed. Went 2 more days without a bed to sleep in. Warehouse dispatch made it very difficult to work with me for my delivery window even though original order error was on the store. Again better judgement went back to try to buy a $300 ottoman and was told I could not use my Ashley credit line of $4000 to add/finance a $300 item. Never heard of this before. Walked out and will never buy from Ashley again. Still have more furnishing left to do but refuse to go to Ashley.

Great experience purchasing my furniture from Izaak.

Yvonne was absolutely great. She was very knowledgeable and passionate about her job. She was energetic and explained everything throughly and answered every question I had. Great job.

Yvonne was wonderful! She was extremely patient and knowledgeable. If you have any furniture needs, go see Yvonne!

Jay was a great salesman, super helpful and knowledgeable. We really appreciated his help getting our furniture and mattress. Our experience was great

Yvonne, Al & Q were very helpful and a real pleasure to work with. I will be coming back for more furniture needs. Awesome experience. I recommend coming in for all of your furniture needs.

Yvonne was the best. She educated with finding the best mattress for me. Thank you!

Good experience, thanks.

Jay is awesome!! Great customer service and helped us get the best deal!!

Not a happy camper. I was promised delivery of my furniture, I spent the day waiting for it, no notice or notification sent. And when I called to find out, and hour and a half before closing, the automatic system told me the store was closed, and that my purchase was no scheduled for delivery. 👎🏻

Excellent customer service and Sheikh was AWESOME in listening to what I wanted then presenting my choices!

We walked in just to get some inspiration for our new home….and walked out with a purchase! Jai was wonderful and very personable and knowledgeable. We are very pleased with our overall experience!

Thanks to Isaak Lopez, great experience. Love my new couch. Will be back in the near future!

The salesperson was extremely helpful. She helped me measure even rearranging floor model to make sure it was the perfect size for our needs. She made sure it would fit. She was friendly and efficient in placing my order. I ordered the Shatayne round table with turned pedestal base.

This location has great and friendly sales staff. Sheikh was very knowledgeable and helpful and worked very hard to get the best deal possible. Alex, the manager, was very helpful too. They worked great to be competitive and get the best pricing! Definitely going to return to this location for future purchases.

Jay and the manager helped me buy a sleeper sofa. They were very professional.

Izaak Lopez, is very professional, very efficient and very personable you can tell he really enjoys what he does and his work ethics are great. I would tell others to ask for Izaak when buying furniture.

Melissa at Ashley in Torrance was super helpful and answered all of our questions. It was a great place to shop for our mattress.

Bought a piece of furniture and it was in stock at the warehouse one hour away. They dont offer ship to store...and only offered delivery. Earliest shipping was 30 days out. Not too happy about that.

Wonderful first class service from Yvonne in helping and processing your order today

Great experience and wonderful help from Keya. She helped me find the two upholstered living room chairs I purchased. Thank you!

My partner and I met Debbie 6 months ago when we began searching for a couch. It took us that long to solidify a couch. When we came back, all of our top selections were discontinued! Debbie searched their inventory for a similar couch in the same dimensions, color, and price range and found a gem for us. She’s lovely to work with and we will definitely come back to work with her when we are ready to purchase our dining room set.

Debbie was the best! So happy with the deal we got on a beautiful chest of drawers. Thank you, Debbie!

I had a great furniture buying experience at this Ashley’s location in Torrance. Al the Sales Representative and Alex the store manager provided much detail and great discounts on the items I purchased. Definitely going back and referring others..

Came in looking for a TV stand and Olga was very helpful. She told me about the specials and hooked me up right away with everything I needed.

Kiyo and Evan are really helpful and knowledgeable! We accidentally entered the store to take a look but ended up finding all the dream furnitures, they made great recommendations and helped us to get great deals.

It is now the 3rd time I've had to have my dining room chairs either fixed or completely replaced since I bought them 5 months ago. Absolutely unacceptable. What a piece of garbage they are for the money they cost me. If I have to do this again, I will ask for a full refund.

Almost and Mr. Q was the best. I am a returning customer

Had a wonderful experience at Ashley Home Store. The store was not overcrowded and the associate was very pleasant and knowledgeable.

Olga was amazing!

(Translated by Google) Thank you Izaak for you help! Excellent customer service! I left very satisfied and happy with your help! It was a beautiful experience. Love my new bedroom set! (Original) Thank you Izaak for you help! Excellent customer service! Me fui muy satisfecha y contenta con tu ayuda! Fue una bonita experiencia. Love my new bedroom set!

Izaak was the first to approach us as we walked into the store. He let us know he was new but was so helpful and made extra trips to look up old purchases to confirm the mattress size we needed. Great job Izaak and best wishes.

(Translated by Google) Thank you Olga for your good attention to us with our purchase at Ashley. Thank you Olga for you awesome service towards us in our recently purchase at Ashley. (Original) Gracias Olga por su buena atencion hacia con nosotros con nuestra compra en Ashley. Thank you Olga for you awesome service towards us in our recently purchase at Ashley.

Very friendly and helpful

Yvonne was great! She was so helpful, showed us around the store and gave us recommendations based on what we wanted.

Yvonne was FANTASTIC!! Very knowledgeable and recommended the perfect mattress for my needs. Highly recommend!!

Great customer service

Excellent service!

I had an order, they sent me the couches with the wrong color (not the color we asked for) and also there was a missing item, and when I called them I discovered that they had just canceled that item from their end without telling me! I had the worst experience ever and will not buy anything from them again! If I can give them no star, I will!

Ameer is awesome! He was very patient with us and got us a good deal on the furniture we wanted.

Really helpful

Excellent service and communication! We are very happy with the help we received. Looking forward to receiving our dining table thank you!

Beatriz had shown an exemplary customer service! She was very transparent and very detailed all throughout the transaction. We are very pleased with her unique service!

Beatrice helped us find the perfect bedroom set! Q, her boss, was so accommodating and gave us a great deal for both a Stearns and Foster king mattress and our lovely bedroom set! Very knowledgable staff!! Great experience!

Good experience. Attentive sales clerk

Pleasant experience from the moment we walked to the moment we checked out.

Beatriz was very helpful!! She made our experience great at the store.

AMEER AWSOME SELLER REALLY HELPFUL AND PACIENT 😊 REALLY HAPPY WITH ALL MY NEW FURNITURE YEY

Update. They agreed to pick up the item and refund us. However that was 2.5 weeks ago. We were told the refund would be processed within 7-10 business days. It has been more than 12 business days and no refund. They took the item and also didn’t give us our money. Again, like before, we have to chase the store manager down to get the money back and she, being as unprofessional as she is, is now ignoring our calls and not responding. This has been going on since July and at this point we should be getting interest on our refund amount. This entire store is just fraudulent people and fraudulent practices. AVOID if you want to not get a headache for 4 months. The most unprofessional, pushy, and money hungry salesman you will ever find in this country. They followed us the second we entered the store, and chased us around constantly trying to get us to to buy something. Ameer, one of the salesman definitely needs some etiquette classes. He constantly called me and told me how he could get the furniture to me quickly blah blah. He called 5-8 times a day when he was trying to make a sale, even after I told him I was busy at work. Fast forward, we purchase two pieces of furniture. The sofa has the wrong arm chaise, wrong color, and is so poor in quality that it looks like it was purchased from dollar store. We call within the 72 hours and they do not pick up our calls, and constantly tell us that the manager will call us back. The manager is the most ghetto sounding person I have encountered in my life. She does not know how to speak to people, and speaks beyond disrespectful and rude. She flat out told me it is my fault that they sent the wrong item and will not be taking it back or make any effort to replace it. So be warned. Once they make a sale, and deliver the wrong item due to their own fault, they will take zero action to remedy the situation. Avoid at all costs.

Amazing! She is very welcoming. I highly recommend her. Ask for Yvonne!

Debbie was our salesperson. She was very knowledgeable and helpful, and she and the manager both worked hard to get us a good deal. It was a very positive experience.

Ameer Hamza is an amazing salesman he worked very hard to get us the best prices and was understanding and helpful the entire time. He really assured us and worked around what we wanted. He is passionate, patient, and had positive energy the entire time. I recommend asking for him when walking into this store.

The Ashley Brand has always been one of my favorites. BUT the Torrance Ashley store, my salesman Sheikh and his Manager Ali are truly phenomenal! Their customer service is exceptional and they truly care about their customers. Spent multiple hours there and they were so kind, patient and helpful! Definitely a lifelong customer and will be back for more soon! Thank you!!

Yvonne was Amazing So helpful & knowledgeable She helped Us with our Purchase & made sure we were totally Satisfied We’re So Pleased with Our New Sofas Thanks Yvonne

J was great! Very helpful! Very knowledgeable and understanding! Great service!

Update 11/07/23 - Although my experience started off rocky, Ashley came out and replaced my damaged sofa. They replaced it completely. I am happy with my purchase and would highly recommend this couch. The only thing I would add, is for Ashley to add more stuffing inside the pillows. Once it starts to wear, the filling deflates the body of the pillows. Other than that, they delivered on their promise. ****Since my other review was deleted by the company I will update it here. I've had my regent sectional now for a week. I noticed two damages on it (I posted pics in a previous post that was deleted). The fabric is ripped on one side of my couch, and the leg is scratched and damaged on another side. I am hoping that Ashley can come out and fix this immediately because I spent too much money. I love the couch otherwise, but they need to fix this ASAP. _____________________________________________________________ Yvonne was amazing! She was attentive to our needs and helped us find the perfect couch! She took the time to discuss all of our options. It was a great experience overall!! I would highly recommend asking for her!

Yvonne was amazing. Very knowledgeable. Patient and kind.

Just bought a reclining sofa and loveseat today and was helped by Alnoor. He was great to work with! Very nice, respectful (not hovering or pushy with the sale), and really helped us out by keeping the price within our budget. Thank you, Alnoor!

Yvonne was so pleasant to work with. She gave us so many choices to choose from. She made this experience so fun and exciting. I would highly recommend her

As a first time furniture buyer Melyssa went above and beyond to help me. As I’ve never done this she made it very easy for me to feel at ease when I asked her any questions. In addition, she made sure I was comfortable with my purchase. She made sure to help my boyfriend and I match things. Melyssa also helped us with her input. She was very approachable and such a people’s person with a great attitude and so much patience! Since I was super new to this Melyssa never hesitated to help us with our needs and helped us feel confident and comfortable. Ask for Melyssa when you visit Ashley Home stores if you ever need assistance with furniture shopping!

Kiya was so friendly and extremely professional with helping me find the perfect set of dining chairs!

Yvonne was amazing!!!

Very polite and helpful 👌🏿

Linda was very sweet with us. Just a few card reading issues but she helped us out very well.

Olga was pleasantly helpful and got me what I needed.

Great customer service, Beatrice provided excellent information and maintained a great attitude.

Very friendly and knowledgeable representative-Melyssa

Linda was so friendly and knowledgeable of the furniture and sales. It’s wonderful when you get great customer service.

(Translated by Google) Beatriz attended us, she was very kind and above all very attentive and she answered and clarified our doubts, she was very kind and understandable, above all, I hope to buy again soon in this store (Original) Beatriz nos atendió fue Muy amable y sobre todo muy atenta y respondió y aclaró nuestras dudas fue muy amable y comprensible ante todo espero volver pronto a a comprar en esta tienda

Ameer was friendly and knowledgeable.

Kiyomars and Linda were a great help

Melyssa was our sells associate and she was great and helpful through our whole process.

Yvonne is amazing! She helped me pick out my whole bedroom. She definitely knows her stuff!

Yvonne- she was amazing!!!!! I love her!!!!

Yvonne, Yvonne!!! What can I say, she is the best bonafide agent at Ashley Furniture. Her character is impeccable. She helped me map out my whole living room. I had another plan but her ideas on matching wall art, flooring, and other accessories made it absolutely beautiful. She will always be my go to person! Thank you all for your hard work🙏🏽

The salesperson (Olga) was very kind and professional. Also, the store manager(Alex) was very helpful and knowledgeable. I purchased the beautiful queen bedroom set at a generous discounted price! I would go back to this Torrance Ashley furniture store again when I need other furniture.

Outstanding services, Ali is doing an outstanding job he always makes an extra step to satisfy his customers, best customer service, I love this guy.

Yvonne was awesome!

Yvonne was amazing!! Answered all our questions, got us through the process fast and easy!! Definitely will come back.

Yvonne was very helpful and knowledgeable

Yvonne Bruce excellent costumer service. Made me feel comfortable through searching for mattress. Very nice understandable lady.

Very helpful and energetic.

Yvonne Bruce was assisting us and she was very accommodating. Best attitude and costumers service!!!!

Beatrice was friendly and approachable. She was very patient with me when I was undeceive about what mattress to choose and was able to offer me a good discount. Overall pleased with her customer support.

Melyssa was so helpful and straight to wanted I needed it.. gave me options of colors and style.. can't wait for to get my new living room.. I will be back to get my bedroom with ashely store and definitely melyssa!

I was looking for a dining table. Found many nice options, good price for sets with chairs.

Linda was absolutely wonderful and helpful.

I had the pleasure of working with Melyssa while visiting the Torrance store. She was very helpful and loved her personality. If ever I’m need for additional furniture I will definitely ask for her.

LINDA WAS THE BEST ! GO SEE HER FOR GREAT CUSTOMER SERVICE

Yvonne was an amazing and knowledgeable sales person. She was friendly and outgoing. Understood my needs in getting the most comfortable and relaxing sofas sets. Thank you!

Yvonne was super helpful!

I purshace with Alnoor great service today thank you

Yvonne was very polite and felt very comfortable to shop around for a full bed. Great customer service!!! FAST,FUN,&FRIENDLY

had an amazing time looking for lift top table and sofa beds with Olga, very well versed and knowledgeable about furniture in a small apartment space.

It’s great to have someone knows what to recommend based on what we really need. Professionally and by experience, we are glad to be assisted by Jeremiah and Jay to get the most comfortable bed we’ll have. Very friendly and helpful guys in Ashley Torrance, CA.

Ms. Yvonne Bruce was OUTSTANDING she was very helpful and made sure my mom, who is a BLESSED (87) was comfortable with her purchase. Thank you!!

Yvonne is awesome. So attentive and works hard to get the best deal.

Yvonne

Yvonne and Kiyo were incredible! They went above and beyond to help me out. I walked out an extremely happy customer. I highly recommend! Thank you Yvonne and Kiyo for everything! Will definitely be back!

Ordered a couch online, for whatever reason it got cancelled. Went to the store in person and Alex's team with Amir and Shay helped me get my order back! Great customer experience

Yvonne was very helpful and professional. She gave me couple very useful suggestions and advises about my purchase. 5-star service!

Yvonne was very pleasant, helpful and very informative, she provided outstanding customer service. She made this purchase nice and easy.

Went in looking for a desk for my house and was assisted by Yvonne & Kiyo I found the perfect desk & I also had demo the adjustable base which was amazing Yvonne was amazing and very detailed about the desk I was looking at. Would definitely recommend working with Yvonne if you go in.

Sales Rep Ameer Hamza help us get the prefect mattress we needed. He is very patient and understanding much recommend him . Thankyou Ameer ! ☺️😊

Yvonne is the best sales associate hands down. She listens to vision and goes right to the appropriate furniture. This is the ONLY place I shop.

Yvonne was amazing, patient, insightful and charming. Appreciate all of her time and effort. Highly recommend.

Yvonne service was excellent! Very knowledgeable and professional

They are the best! I’ve been here a few times and everyone is always so friendly, helpful, and patient. Thanks Alex (manager) and Carol for putting up with my indecisiveness. 😊

Debbie and Que were amazing. Excellent deals and superb customer service.

Yvonne provides excellent customer service. She is very knowledgeable in bedding and furniture. If you are at Ashley Furniture in Torrance, ask for YVONNE.

(Translated by Google) Before Crispy Chocolate Char (Original) クリスピーチョコChar前

Yvonne was amazing. She went above and beyond to help me find furniture for my new house. I appreciated all of her help. I loved that she personalized my experience by looking at photos I had to see what would go with the design would match. Thank you for all of your help Yvonne!!

Thank You Olga!! Great help and professional service!!!!!!

If I could give you no stars I would. Your delivery driver appeared to be under the influence of drugs and was unable to follow simple instructions. He kept calling me while I was at work asking me the same questions even though there were 2 adults in the home giving him directions.

(Translated by Google) Excellent place, they treated me very well and the furniture is of very good quality. (Original) Excelente lugar me atendieron muy bien y los muebles son de muy buena calidad.

Yvonne is amazing! Great customer service!

Yvonne did a great job! She was soooo helpful, personable, & was very helpful with shopping for a new sofa & loveseat. No pressure sales, showed us lots of options. :) :)

My experience was excellent with Jeremiah. He noticed when I came in that I could use a wheelchair. He immediately helped me. I was looking for a bedroom set and he wheeled me around until I found the perfect one. He explained throughly my pricing and help me with my account. I am so grateful for his help. I can see this young man advancing to another level. He cares about his customers and their needs. He also spoke to his his managers Kiyo and Alex who also helped me with my discount. If you are looking for a great deal please come here and see these guys.

Ameer Hamza Sleep expert he is the Best!!! Really recommend him! Thank you for your help♥️

Good prices, great service from Yvonne.

Yvonne is a great sales person, she was really helpful.

Yvonne was great with helping us.

Ameer was amazing from start to finish! He understood everything we were looking for and didn’t hesitate to give us the best deals for every room in our house. We will definitely be coming back just for him!

My visit at Ashleys was very pleasant with the sales associate Jeremiah. He was very patient with me and understood exactly what I wanted. I’ll be back to purchase again.

Awesome 👏

Thank you Yvonne for such great customer service. She’s very knowledgeable about her inventory!

Perfect service, and nice person.

Ameer was very helpful and patient with our purchase of a new mattress. Thank you so much for the help and information on our new mattress can't wait to get it already.

Yvonne was perfect and super helpful! Low pressure and felt like a friend helping us get the right deal for our place. Please come see her!

Yvonne was amazing! Sold me a couch and a new mattress with an adjustable frame. I am so excited for my purchase. Amazing customer services and honest. Would recommend.

Beatriz was warm, welcoming and completely accommodating. I came For two different bed needs and she exceeded all of my expectations.

Linda was very helpful with every detail of my amazing living room set. Will definitely return !

Linda Fitzpatrick’s customer service was wonderful. This was one of the nicest Ashley’s I’ve been in.

I was assisted and helped by Ameer Hamza, He is a honest gentleman and great mattress specialist! He helped me perfectly and o am more than happy with his service

Ameer Hamza was more than helpful. Star employee for Ashley Furniture. Be sure to ask for Ameer when visiting Torrance store.

Ameer, we are truly impressed by your expertise in furniture sales. Your extensive knowledge of our products and understanding of our customers' needs have exceeded our expectations. Your guidance in selecting the perfect TV console and your exceptional customer service skills have been commendable. Keep up the outstanding work!

Yvonne is AMAZING!!! such impeccable customer service skills. This is the second time we are coming in to purchase furniture for our home. She was extremely helpful and very friendly… extremely informative but in a timely fashion. Her cheerful personality made the experience even more pleasant and exciting. If you’re going to Ashley’s, which you definitely should, the variety of options and beautiful furniture they have is off the charts… You’ve got to ask for YVONNE!! You won’t regret it.

Yvonne!!! I can not express in words how wonderful my experience at Ashley Furniture has been the two times I have came to this store! Yvonne is by far the best representative you can find! If you do not request Yvonne’s service, you’re missing out on a great experience!!

Ameer was great, he got us the best deal possible and was super helpful

Ameer was excellent to work with!

Yvonne went above and beyond to help me, she made me feel very comfortable with all the questions I asked her. Not only that but she made sure I felt comfortable with my purchase, I’m typically one to not purchase in person but It felt like I needed to and I couldn’t be happier. If you ever need any help with buying your mattress I highly suggest to come to Ashley Home stores and ask for Yvonne.

Yvonne was a pleasure to work with and extremely patient! Would love to work with her again

Yvonne was absolutely amazing from the moment we walked in. She asked me what I was looking for and she delivered on helping me. Great experience shopping here and will definitely come back with her.

My wife and I came in looking for a bed frame and had the pleasure of working with Yvonne, she was very attentive and really easy to work with. She allowed us to shop and only assisted when needed, would definitely recommend coming here and working with her.

Linda went above and beyond for us to find the right mattress!!! I Highly Recommend Linda Thank you Venus

Ameer was extremely attentive and gave us a great deal. Thank you!

Ameer helped us to find great savings as well as providing us with professional service. We are very satisfied with our experience and excited to use our new chairs!

Very unhappy with the dining table I received. It’s supposed to be mango wood, but the table I got has air bubbles which is not supposed to happen on real wood. Still waiting for customer service to fix the problem.

Great service

I bought my Temerpedic Pro with the adjustable base a few weeks ago. I couldn’t be happier. The staff was incredibly accommodating. I would recommend shopping here it was refreshing to see customer service at its finest. Sleeping through the night and loving it. Thank you.

(Translated by Google) The delivery service is very good and fast. (Original) Es muy bueno y rápido el servicio de entrega

Super helpful!

We received a great service with Beatriz. She helped us very patiently during our selection and was very honest through the whole process. Visit this store and I hope you find what you are looking for.

Amber was amazing, very good!!!!!!! we left other store in Hawthorne and came here to complete the sale... and was not disappointed..Store manager is also amazing

Very friendly and. Helpful

Ameer was very helpful and gave us a very good deal! I recommend to look for him when shopping with Ashley.

It was a nice visit to the store today! Rachel was professional and did a great job of showing everything I needed to see.

Ameer Hamza is so amazing very helpful and with a lot of patience with us love that fact that he took his time too show us around awesome service definitely coming back for his servicea

Ameer is excellent help and knows his mattress questions top to bottom. Not to sell you a mattress but to help you find the correct mattress for yourself. I recommend Ameer to anyone.

Poor sales help. Don’t have any of the items pictured on the internet

Ameer went above and beyond. Thanks Ameer!

Ameer is a fabulous salesperson he helped me to make my purchase , and I recommend asking Ameer for mattress and furniture.

After 3 months of looking at different furniture stores for my bedroom and living room sets I purchased at Ashley Home Store. The reason for purchasing from Ashley’s is the quality and the customer service I received from Rachel at the Torrance store.

Ameer Hamza was very helpful in choosing a mattress and bed frame. I recommend asking for him.

Very nice no pressure. Salesperson was very kind and helpful

I recently visited this store looking for furniture for an upcoming move. I was greeted and helped by Louise and she was AMAZING. Her customer service was great, she was very friendly and personable, and showed me and my wife some great options for our future home and a he was the only associate that even greeted or acknowledged us. Our experience was very nice up until the manager Alex approached us, our conversation was short but what stuck out the most was that he was very condescending to Louise and also referred to her as “Lauren” upon leaving. Seeing as she was the only Black woman working while we were there I couldn’t help but feel like him referring to her as another name was not only rude but gave the impression of a hostile work environment. This ultimately ruined our experience and led to us leaving the store without purchasing anything. If you are a Black woman or woman of color I strongly advise not going to this store unless you happen to work with Louise.

Bought a $1159 sectional sofa online plus a one year protection plan last November. Found a ripped/wear-out corner on the day of delivery so I called them for repair. They said they would send a repair kit first and send a technician coming after we receive the kit. Now is May 2023, we got nothing. No kit, no technician coming. We called every month to check the status but nothing was changed. It took half a year to repair a whole new set of sectional. Not cool. ****Updates: They finally sent a technician 6 months later and he found another crack of wooden panel when he uncovered the fabric. Ridiculously, customer service said because I found out the crack 3 months after delivery, it will be considered “damaged by self-use” and not responsible by Ashley. 1. No one would know there was a crack of wooden panel unless someone uncovers the fabric on the back. 2. If you send someone right after I filed a claim for repair, it wouldn’t be past 3 months.( or 6 months) BUY PROTECTION PLAN everyone if you are still buying from Ashley!!!!!!! Or just don’t.

I appreciated this location of your store. It was easy to find and plenty of parking. I was warmly welcomed and the sales representative was very helpful and patient as I browsed to find what I was looking for. It was a pleasure to shop there and purchase a beautiful dinette set.

Great experience there. My sales person, Gabriel, was well informed about what I needed and where to locate the items. My quote and write up was quick and well explain. Thank you Gabriel

I went looking for a sofa and was impressed by your associate Yvonne. She was knowledgeable and friendly.

I didnt have the option to select 0 stars. The customer service at the Torrance location was horrible. I placed an order on a Wed around noon, to be delivered by Friday. I never received my order. Then they scheduled me for next day (Saturday) well "the truck broke down" they say. They had then tried to schedule me for a partial order which was a no go for me. I asked for a refund twice. They continued to try to push the order. Every time I called to speak to a manager, the receptionist would put the sales associate on the phone. I do not want to do service with this particular location or group of people. I just want a full refund. Yvonne Bruce was my sales assistant and Alex is the manager. Today is Monday 04/24/23. They haven't called or emailed.

Gabriel was amazing! Helped me and my friend get the perfect furniture for our apartment!

Awesome sales person Linda great selection of furniture.

It was a painless transaction. Slightly pricey but it's just what I was looking for and appears to be well constructed. I've only seen the floor model.

Beatrice made the shopping easy and even kind of fun. She answered all questions. Her opinions were right on. Love the store

I am Very happy for the purchase & the help from Beatrice she was a Sweetheart & she also made sure that I got what I wanted for the price that was very affordable for me. Also the ManAger Q he was Excellent in making sure that I received a discount on my purchase. That's a 2 thumbs up for Ashley Furniture 👍🏾

Great service and selection. Delivery was quick and clean.

It was an amazing table so affordable and the staff in the store were so nice and sweet it made us feel very comfortable

Sales rep was amazing not pushy but very helpful

Great place 👌 they follow and guide you through out your visit

I had a good experience today.

Hi please come to Ashley's furniture and see Frank very nice guy and is very helpful .

Go see Frank at Ashley’s in Torrance. He’s such a great guy. He helped me get the best mattress. Highly recommend!!!

Great visit and customer service today ! Initial visit Elnoor was very hands on and informative answering every ? I came with and when I returned Frank was a great help with finishing the deal!

Yvonne was great!! Super helpful, friendly and knowledgeable. Got us in and out super quickly and hassle-free. Ended up buying a sofa, coffee table and dining table.

So profesional and quick awsome job

Great customer service. Jay is very helpful on more than one occasion. He deserves a raise!

Amazing customer service. Thank you so much Albert

Customer service was wonderful!

Thank you for all your help Bobby and Frank, great deals and very helpful!

Frank very helpful and friendly .. Come and see Frank Ashley Torrance

Come see Frank for furniture in Torrance. Walked out with a table plus sofas!!

Rachel is the best! I highly recommend her. The manager, Albert also amazing. Don’t go to any other Ashley’s. Go there and ask for Rachel. She will take care of you. Their customer service is excellent.

Come see Frank

(Translated by Google) There are no discounts. All furniture stores have the same price of furniture. (Original) No hay descuentos. Todas las mueblerias tienen el mismo precio de los muebles.

Frank was helpful on helping us pick out our new mattress and gave us a great deal on an adjustable base as well.

Great experience!! Alberto the manager went out of his way to help us. We are very grateful!!!

The manager Alberto was very helpful and polite. Thanks

The quality of furniture is amazing and Frank helped me a lot. I highly recommend the store and Frank.

Came into Ashley’s to buy a new bedroom set. The service is great. And Olga was extremely helpful and kind. And will be recommending her to my parents when they get ready to buy home furniture.

Frank welcomed us in as soon as we walked in and was happy to help us out even though they were closing in 30 minutes. The process was really fast and easy! He was patient and waited for us to decide on the furniture we were going to get and processed all paperwork in 5minutes! Ask for Frank when visiting Ashley’s in torrance! 😊

I always buy from Ashley they have a great service Albert @ Torrance store helped me and his very helpful I recommend Ashley furniture specially the one in Torrance to everyone they are very helpful

The employees do not have any customers services skills. I walked in the approach by Olga, first thing out her mouth was what are you looking for. Excuse me then she introduce herself. To late I walked out.

FRANK made sure we found what we wanted, with a smile, tolerance and in a professional manner. Thank you frank, Your the best !

Very nice service and we are satisfied with everything, special thanks go to Ms.Beatriz 🥰 thank you

Dillon was amazing, Ashley furniture was the least expensive and quality service!! So I scored both ways!! Excellent and so happy!!

BEATRIZ, WAS VERY GOOD IN ASSISTING MY WIFE AND ME WITH FINDING THE BEST ITEMS I WAS LOOKING FOR. SHE WAS VERY HELPFUL.

I did my purchase at the Torrance location on 1/28/23 and bought my bedroom set of my dreams and right when I walked in Mrs. Beatriz was extremely helpful as well as the manager. She helped me through the whole process. Delivery , scheduling my delivery and a minor hip cut that occurred but it was all taken care of. Thank you Ashley furniture and the team for helping me with my furniture. I can’t wait for it to get delivered.

Very pleased with the customer service I received by staff and manager. Prices and quality very reasonable and they will work with you. I had been searching for a sofa for several months and was becoming discouraged with the high prices and poor customer service out there. I went on the Ashley furniture website, saw some thing I was interested in and went in the next day. 35 minutes later I was leaving as a satisfied customer. Two things they did that really set them apart from the competition was, they match the Internet price and gave me an additional 10% off when I purchased the five year warranty. FYI, the 10% additional discount covered the warranty and put additional money in my pocket. I just wished that I had paid them a visit much earlier.

Awesome service patient and gave us great deal Michael was great help and Gabe as well

Frank was very helpful and friendly in finding me the perfect rug. I recommend his service.

Dylan was so helpful and made our experience so convenient. I highly recommend this location and sales person.

AAMIR was great. Friendly and helpful!

Aamir is the best!

Hi there, bad cleaning contract Don't get it,!!! $300,. Xtra, and after a Year trying to get it cleaned,. NEVER , never,. Came to Honor their Contract. Ashley Furniture ... Doesn't want to reimburse me, for cleaning contract,. That I PAID TO ASHLEY FURNITURE, When I purchased the living room set.... Thousand of Dollars,. But THEY CAN'T REIMBURSE,. $ 290.dollars... DON'T WAIST YOUR TIME.... BAD---. BAD. QUALITY,...!!. GO ANYWHERE ELSE 😉 AND SAFE THE Aggravation. Jay.

Frank was awesome! He help us with all our needs. ☺️

The sales associate tried charging me $169.99 for the furniture protection plan without telling me. He thought he was slick lol. To you customers, make sure to check everything you are paying for.

Very beautiful and excelent Mr.Frank and appreciated.come see Frank

Aamir good quick service, very friendly

Had a great experience with Alnoor! He made sure we saw all our options and gave great advice. Such a sweet guy. Thank you Alnoor!

AAMIR Was great.

Alnoor, was awesome. Very helpful, and made sure we would get our delivery on time. Thanks for all your help, Alnoor.

aamir was a great help

Dylan was a excellent sales guy.

This was my first time buying a sofa for my home, & Deborah P made the whole experience fast, easy, & overall wonderful. I truly appreciate her help during this what would be a stressful situation! Amazing experience!

Adam provided us with outstanding service. He was very knowledgeable and informative. I love working with individuals who know their stuff 😊

Aamir is a very efficient and great salesperson really nice guy

Aamir was a great help with the purchase of my new couch. He was attentive and made sure all my questions were answered

Aamir K is the great advice and helpful and I would highly recommend to everyone to go to Ashley furniture in Torrance and ask him and buy from him he is really great person and helpful and gives good and great advice thanks you aamir for your help see you soon

Amazing service and highly recommend you visit asap. They took care of us and listened to our needs. Go visit Frank and Allen!

I only come to see Sir Frank! He’s the best! Allen is amazing also and extremely helpful!

(Translated by Google) Ask for Frank👍 (Original) Pregunten por Frank👍

I had a great experience at Ashley's. Frank was very nice and helpful. Excellent customer service.

Will never shop at Ashley Home again. I purchased an end table that was on clearance for $99. You would have thought I was buying a house by the amount of time it took and all the papers I had to sign.

Felt A little bit segregated. Staff was alright, and I was asked several times if I had been here before. Purchased a set and was told it was made in the USA, once delivered the boxes said made in Vietnam. Overall, I'm not very pleased. I may consider purchasing somewhere else in the future.

Frank is helpful sales assistance and very honest.Go directly to him and he is in your side for closing the invoice.

Good customer service. However i do think the prices on some or Most of the items are a but overprice

AAMIR was very helpful, patient and made me a very happy customer. I contacted him through a prior very good review. Great customer service. Go see AAMIR!

Aamir K was a great advisor was a a lot of help was very polite and deserves a raise great employee

Excellent service Frank was so nice and very impressionable Thanks frank.

Frank was so helpful and had such great energy! We could have bought elsewhere, but he sealed the deal for us. We love supporting companies that have fantastic customer service!

Yvonne @ Torrance was absolutely fantastic - from her greeting at the door thru the end of the sale 👏 her knowledge and kindness allowed us to make a decision on our new living room set. Thank You Yvonne!

Frank is the man. Come see him. He will take good care of you.

Frank is very awesome Great customer service Make sure to ask for him when you come in

She was the best! Super friendly and helpful! Caring and very gentle. Helped me look through the best furnitures! Recommend 100% her service!!!

Frank is a great salesperson. No pressure. Be sure to ask for Frank

Frank Farzad very helpful and Hard work go See Frank For Next Perchance Please So ask for Frank please

Good salesman, & cordial attitude

Very friendly staff...who make customers easy to work with them....beautiful items.

Aamir K did a great job helping me

The customer service experience was excellent and easy. My representative Alan Abselet is very knowledgeable and dedicated to making your experience worth while.

If you do decide to go here please only work with FRANK!! Everyone here was bullying Frank and he’s a genuine guy. He was in the middle of helping us and Adam walked past him and said “where are your customers” Frank said “right there” and gestured in our direction and then Adam said “then go over there” for absolutely no reason at all and when we told management we were assured it would be dealt with immediately and moments later saw management (Albert) laughing with Adam. Super unprofessional and degrading Frank was more than helpful and attentive and doesn’t deserve to be treated like a child.

AAMIR K is a great advisor. Highly recommend.

Aamir gave us great service and amazing help.

Very friendly and customer satisfaction is what they strive for

Frank was very nice and helpful and great personality and willing to go the extra mile to help our needs He is awesome and a happy person!

Yvonne was great, I got everything I wanted at the best price. She was very clear about the financing options so I was able to choose the one that was best for me. Thank you Ivonne!

Alnur is a great salesman. Gave us a good deal, very fast and quick transaction. Will come back again

Alnur is a wonderful salesman. Quick, easy and fast transaction

Excellent sett er vice from service manager Adam. Very knowledgeable and helpful! Large purchases were made and more will come ! Thank you !!

Went to Torrance Ashley’s looking for a mattress and we greeted by Yvonne. She was exceptional with her customer service and knowledge and definitely made a satisfied and returning customer. Thank you for going above and beyond Yvonne!

Aamir was very helpful. We are happy with our purchase!

Frank assisted was greatly helpful assisting us

Frank k was very helpful and informative he was also able to get me a discount. Thank you Frank!!!!!! 😊

Aamir was good

AAmir k. This is a wonderful guy. Who has a good human relationship. His warm welcome made us relaxes and his professionalism made me patronise Ashley today. I will always recommend him for my family and friends ❤️. Thank you AAmir

Aamir K. is the guy you should talk to. Great customer service 👏

Great selection of furniture! Thank you Aamir for assisting us and answering all of our questions! We are confident in our purchase!

Frank/Farzad was great customer service representative for Ashley's furniture. We came in for a dining set and he helped us find exactly what we were looking for. Everyone was so friendly and extremely helpful! We will definitely be back to renovate the rest of our house. Update: We were leaving the store, but decided to buy a dresser and Frank assisted through the whole process. We are very grateful for all his help.

I had a great experience with Yvonne, she helped me with my purchase really nicely. Thanks Ashley to provide a quality customer service.

Aamir, was very helpful and made sure to make our visit very pleasant. Ran around making sure everything was exactly how we wanted it.

Aamir was very professional

Frank was very helpful, professional and courteous.

Yvonne provided spectacular customer service. She made sure we had same day delivery, which we needing.

Jacob and Beatriz were amazing. In no time I found the perfect bedroom furniture after searching other places for a week! I can’t wait to see my purchase in my home. Thank you Ashely’s!

The team at Ashley’s Furniture Torrance is fabulous! They helped us find pieces for our new home that we would love. Yvonne is particularly great! She made sure we got pieces that were both stylish and functional for our space. Her customer service is top notch!

Had a great experience with everyone there. Alnoor helped me with purchasing my bed and he was amazing! Gave me great options! Recommend you to go to him for any sales! Bobby was also very welcoming and considerate with the pricing of the bed! Best Deal they could have gave me! Thank you Bobby and Alnoor

Great experience with all employees. They were all patient and not pushy at all and helped us ultimately selected what we were looking for at a great deal. Alnoor was the rep helping us and he was great. Definitely recommend.

Beatriz was greatly knowledgeable and was a pleasure working this deal with her.

Ashley’s in Torrance, CA has the best sales team and manager. They were attentive, helpful in every way AND … AND they had the merchandise! I found the high chairs I was looking for. Three cheers to Beatrice and her manager for great details and service!

Customer service was excellent when I purchased some furniture over the phone at the Torrance store. Louise was especially patient to help me navigate the payment system that was presenting some challenges. Louise went above and beyond to make my experience a very positive one.

I wanted to purchase coffee table. Aamir helped me finding the right kind of table I was looking for. He is very knowledgeable and gave very good customer service. I would highly recommend it.

Aamir was great! Highly recommended. 👍

Today I walked into Torrance Store. Was very pleased with Albert's hospitality. He's not aware I love Ashley but almost lost me after experience with Downtown store. My daughter want's a leather couch so maybe I will check later in the year. Thank you again for your help Mr. Albert. Be Blessed and Safe Marigold

Great Customer service. Dylan our sales representative and Albert store manager are great. Thanks for your help

Great service by Dylan. Since we walked in to the store he answered all our questions and got us our new living room set

Yvonne Bruce is a credit to this buisness, kind, respectful and very very helpful, I told her what I wanted to spend and she was yes I think these two items will do what you need, two different prices but she didn’t pressure me to get the more expensive one. If I could give her more stars I would excellent service

Aamir is an excellent customer service agent and friendly very helpful.

Awesome service. Beatrice and Albert were helpful on our purchase of our new kitchen table.

Beatriz was amazing! She was helpful and made sure we got the best deal available! Thanks!

Shout out to Melyssa for her quick help she was so willing to work with our budget. Best part is we get our couches this thursday ! Thank you :)

Aamir Kursiwala Very happy 😃 Good service

Olga was extremely helpful and kind. I told her what I was looking for and she showed me what I wanted and I made my purchase. As a matter of fact, we plan on going this upcoming weekend to get another piece of furniture and hope she’ll be there to help me again. I didnt feel like she was just trying to make a sale, I felt like she took her time with me. She’s super nice and sweet!

Aamir was a lot of help. He and the manager were able to get me in the bed I wanted with the terms I wanted. easy process and a lot more accessible than expected. 10/10 recommend I will sleep better thanks to you.

Aamir was there to help us every step of the way and even got us a amazing deal he was so helpful and patient...

First time shopping for furniture and I’ve been getting ideas from Pinterest just so I had a vision what I was looking for. When I walked into the store was automatically greeted with a big smile from Yvonne. Through the whole process of selecting the furniture to helping me measure some items to giving me some designing tips- she is amazing. Yvonne definitely knows her products and has great designing ideas. Ask for Yvonne she’s amazing!

Deborah Likes to follow people around the store not really sure why it's literally a furniture store what am I going to steal the pillows lmao & is definitely not financially savvy. She couldn't really offer any advantages of buying with her at all but sure did love to offer financing zero down. If I want to come in and look around, I expect to do so without being bothered that being said it's really inexcusable that you have these types of folks working is was very obvious like come on and I notice you continuously slip around corners you're not slick at all . DO BETTER DEBORAH

Aamir is an excellent, patient, professional & very friendly sales representative. He was extremely patient and answered my questions to my satisfaction. Very accommodating. Thank you for all your efforts Aamir!

We came to this store to find a new couch for our apartment and Yvonne was there to help us every step of the way and even got us a amazing deal on a 3 piece sectional. She was so helpful and patient, even when we made her keep walking back and forth through the store due to our indecisiveness. She gets 5 stars for being the nicest, most helpful sales associate I’ve come across!

The staff is here is very helpful and are willing to work with you and your budget.

This rating is exclusively for Debbie, who assisted us in choosing a whole bedroom set for our son's first house. Although we were merely window browsing, Debbie was so kind, persistent, and helpful that we left having made a full purchase. To having her at Torrance is a true blessing for Ashley. Debbie, thank you once more for your help and persistence with us over a two-hour period. 7 stars for you!

I haven't yet received my chairs yet and am thoroughly disappointed in the buying process. Once the decision was made as to what we wanted to buy, I was asked to sign a few documents that were not fully explained to me even though I asked. They had me confirm my email and mailing address, which I did. Then I was sent to the front counter where I was asked to sign more items, also unexplained. They printed out my receipt and had my name wrong! They hadn't asked me to verify that. I asked them to correct it and email it to me which they agreed to do. They had also asked me when I wanted them delivered. I asked if I needed to be there, they said no. So I chose Sunday. I get home and check my emails several hours later, still no corrected invoice in the email. I had to email them to get a corrected one. The next day (Sat) I get a call confirming that they will deliver Sunday, I asked again if we needed to be there. This person said yes, hence we had to reschedule delivery for another day. Ordering two basic chairs should not have to be such a hassle!

The person first helping did not know much. The manager stepped in to help. We purchased the highest amount to get the VIP delivery included. The deliveries have been a disaster. First delivery came with a little damage. They said they reported it and never did. I had to call back. The second in boxes and they tried to leave it in my porch. We called and there was a mistake so we were told to refuse it and call the next day to reschedule. I called and was told it would deliver on Friday. Friday came and nothing. Called back and it was not scheduled. We can not get our things for a month and a half. So I told them To cancel everything and they said I had to keep the couches. We purchased a living room to match. They said too bad and we can not return the couches. This store and company has the worst attitude and customer service I have ever experienced. Do not waste your hard earned money here.

Aamir was amazing! From the start we let him know exactly what we were looking for and he provided us with excellent customer service and helped us find exactly what we need. We got an amazing deal! Thank me you for the amazing tempurpedic mattress! We love all of our furniture.

Fantastic service by Carroll and the pricing was very good. Now I'm waiting on delivery. I'm hoping that is also Fantastic

I would give them 0 stars if I could. We bought furniture for about 7k and when they delivered everything the TV stand was missing parts and was scratched and the table glass was also all scratched up. I called corporate over 5 times and went back to the store a bunch of times as well. They keep promising to come and replace the furniture, they set up a delivery appointment and just don't show up. They have done this 3 times already over the course of the year and I have been waiting for a year for the right furniture to get delivered. Absolutely terrible service!! Buyer beware and I definitely won't be coming back here again!!

Never again buying furniture here never I bought a dining room set and when I got it the wood pieces from the chair we’re pulling off I called they came they fix it I’m having the same problems I call and now they are telling me that it’s not cover when I bought a five year insurance I went to Ashley‘s on Saturday to let them know worst customer service is the one in Torrance worst customer service and it seems like they don’t even wanna help you to fire a claim or anything just worse attitude never again buying furniture at Ashley‘s go to BOB’s furniture best customer service employees their so nice and they’re willing to help you in anything so friendly

Aamir was so amazing!! We walked in not sure of what we wanted and left with a couch we couldn't be happier with. He was very nice and easy to work with, made us feel like friends. Would definitely come back just for him.

We purchased a bed frame and had it installed by Ashley's furniture. The supporting wooden slats broke and we filed a claim. If you buy furniture here with "furniture protection" it's very hard to actually get something fixed or replaced. They make it really hard to complete the process while the salesperson will tell you it's the best. Also, if you read the contract, once you move to a different address they won't honor it.

Carroll and ken assisted me in buying a sectional that ended up being perfect for our space. They were super helpful at providing a great deal and made the process super easy. They delivered two days after I bought at the store

The best salesman, that's the reason we got more pieces of furniture than we expected. He is unbelievable!! Just the best!!!!!!!

I will go straight to the point here. My mom came to look at some Furniture at the end of December 2021 and she got brightly hooked into doing a purchase due to a "promotional offer" of a dining set, bedroom dresser and a chest. At the time, they promised furniture would be delivered in 45 days. Well that furniture did not come until 60 days later and every piece was damaged or missing parts. After that everything else became a horrible experience, we stopped by this store and we spoke with sales manager, customer service manager and even the store manager. They over promised and under delivered every time. We stopped at the store over 10 times and we got redirected to call customer service. We got so frustrated with the whole experience that we just decided to return everything and get our money back. Within a period of a month, the store manager resigned followed right after by the customer service manager. We escalated the issue with the escalation team through the customer service and we spoke to 3 different individuals which all gave us different stories. Most recently already in May 2022 (5 months after) I would usually go with her, but my mom decided to stop by herself to do a follow on her money. The new Store Manager by the name of Albert Rojas the audacity to call my mom "our store pet" followed by additional insults while she was sharing her bad experience with another customer. This is unacceptable! Who the hell does he thinks he is? Bottom line you have been warned with the kind of experience you will be facing with this business and the new leadership from this store. I really hope he gets fired soon!

AAMIR and his manager guaranteed me delivery for my mattress and bed on 5/19/22. Paid a very hefty price for it and I still have not received it. Only way I will return here is if I am compensated in some way. Customer service advised me I have a delivery date for a later time. Please provide honest information moving forward.

Aamir and Alnoor we’re extremely attentive and patient with me. There was no rush or hassle I love this store and will definitely recommend it to my friends and family. Thank you Ashley of Torrance.❤️

First off the people on the floor are so pushy and want to make sells fast! Customer service is lacking, but i understand it a bit since the world has been a bit hectic. I would avoid buying from here though (specific location). I have had a positive experience with Ashley Home Stores before so I assumed they would all be the same, but I was mistaken. Ordered a mattress and frame almost a month ago, the reason for the wait was because the bed frame was not in yet. We received notification of our delivery and bam, the only thing that was being delivered was the mattress. Gave them a call asking why only a partial delivery and they expressed that the headboard was on back order. They waited until day of delivery to let us know of any issues. Gave them a call, which is a total nightmare and no one was able to tell us when the frame would be delivered, not even a timeline. I don't like dealing with the back and forth with companies that are not transparent with issues so I decided to cancel everything but the mattress. Now, here we are a week later and finally heard from someone about a cancelation. If only it was as fast to return something as it is to order it. Extremely disappointing, ordered our frame from costco instead and it was here on Friday, like it said in my order. Avoid shopping here.

If you ever are in the market for temperputic mattress do not buy through Ashley’s they turn the other way when you have a problem and start pointing fingers back and forth. Buy directly from temperputic save time and headaches with Ashley’s specially the manager Albert no customer service at all or customer satisfaction with this guy.. They DO NOT CARE ABOUT CUSTOMERS… all of my future purchases will no longer be here.

Rep didn’t give me what I asked for by the time I complained I could get what I original asked for because it had been 3 days and I signed for it. So I’m stuck with a bed I didn’t ask for

Amir provided good service and I got a very nice sofa!

We have awesome sales associate name Kimberly who is very friendly and helpful with our purchase. Most importantly she is not pushy. She is very knowledgeable with the furniture that Ashley carries and she will definitely help you find the perfect one you desire. If you are in the market for buying any furniture go see Kimberly at the Ashley in Torrance.

Aamir and his delivery team are awesome. Will come back to them for all future furniture purchases. Definitely recommend him and his team.

Aamir is the best RSA , he help us to find what we need and we request everyone to ask about him thank you

Albert and Kim were amazing!!!! They took such good care of us w our couch! Their customer service made us feel like we were their top priority. They made us feel like THE only customers in the store!!! So grateful for them!

Great selection, great customer service, great prices. Carroll was extremely helpful & patient. Didn’t pressure us or rush us. Great customer service is hard to find this days. She helped us get a beautiful living room & assisted my mom in finding the perfect mattress.

Me and my husband bought a sectional at this store. The day it arrived, we were missing one of the end pieces of the couch. We called the store and filed a claim, we were told we would be able to get the missing piece within a couple weeks, after the claim was approved by corporate. Fast forward almost 2 months later, we still did not receive the missing piece and we’re now told we have to return the couch instead because “the order was written incorrectly by the store” and getting that missing piece is not an option. The communication at that store is totally disorganized. We were back and forth with them about this missing piece, some people telling us we were only approved to return the couch, the manager told us we would be able to get our missing piece, and finally at the end of all this we had to just return the couch. We had a delivery scheduled where we were told we would be receiving the missing piece, but when the delivery guys came, they said they were only there to pick up the couch as a return. On numerous occasions, the customer service team said they would be calling us as soon as our claim was updated, that “someone has to go through these claims daily and will call you,” but I was the one having to repeatedly follow up just to find out what was happening with the claim. Save the hassle and save your money from this place. We regret buying from this store.

Good experience overall!!! There was a small hitch with our tv stand. When customer service wasn't helpful, my husband and I went to the store and was able to get it fixed and then some directly with one of the managers. He made sure we left satisfied. It really puts a personal touch to this store. I let my family and friends know that if they go to Ashley's go to the one off 190th. Ask for Dylan, and he will take care of you like family. The girls behind the scenes were also amazing ((Melyssa and Kimberly)) I'm still waiting on my fireplace 🔥 but that's not on them...that's just this post covid world we live in now. 🥲

Worst customer experience! The store guy started following us for the entire store.. he was kept staring on us for all time we were in store. At the end, when we were about to exit, he again started keep bugging us telling we must to see some sections that we’ve missed. I told him “we are okay, but thank you”, then he just turned around and walked away without even saying “you’re welcome” or “good bye”. Worst sales guy I ever met. He ruined my experience with Ashley store. What an annoying place!

Had a wonderful experience at Ashley furniture store. Our sales person Carroll was very helpful and kind. She helped us buy a bed and mattress for our daughter. She was very knowledgeable and honest when it came to mattresses. She never tried to sell us more than we needed and she took the time to listen to our questions and concerns. We never felt rushed. If you want a positive experience then I would recommend that you ask for Carroll when shopping for a mattress or furniture at Ashley's.

ZERO STARS!! Horrible Customer Service and nonchalant attitudes. I ordered a bed in the beginning of January and selected a specific date for delivery and the date was changed & pushed back 2-3 weeks without my notice. They tell you to wait for a call a day before but nobody calls. Now I'm left without a bed and sleeping on the floor for over a month of waiting. The manager then offered me a bed that's displayed for my inconvenience!! How unsanitary is that!!! The workers there are very nonchalant and basically just tell you "well there's nothing we do" and just laugh in your face or behind your back gossiping on why I'm complaining! Go to a different Ashley furniture store do not shop at Hawthorne.

This was the best experience I ever had shopping they helped me out and even discounted stuff because they knew I was refurbishing my home! The sales service manager was very detailed and helped me out in every way and the guy who helped me Dylan was awesome and he stayed there to help until I was finished he knew and was very informative about all the products and what would look good! Very satisfied

Save yourself the trouble and skip Ashley Furniture. First off, the sales people are like vultures. There's at least 3 following you and standing over you the whole time, never allowing you space to think/talk to your partner without them interjecting. We did end up buying a console table which we were told was in stock and we'd receive it in 2 weeks. That was October and we heard nothing for weeks. We called and got no one helpful so we finally went in the first week of January. They told us it was scheduled to be delivered January 16th, and that we'd receive a call the day before to confirm and a text the day of. Neither of those happened so we went back in and no one could find even a tracking number! A store manager must have been told we were unhappy because they called us back the next day and magically had a tracking number. Finally, Jan 21 our piece was delivered. We open the box to put it together and there is just so much damage to the wood that it's worse than a floor model. Not only will I never recommend Ashley furniture, I will actively try to discourage anyone from ever going there.

My time at Ashley furniture store in Torrance turned out to be a blessing. Upon entering the store, I was greeted immediately and informed of a 50% off sale that would last for three days. I was also told how the sale worked, and the signs to look for. I was just there to browse, so originally I thought this meant nothing to me. As I was looking, the same person came to check on us and to make sure we understood what each thing meant. Her coming over to help, turned into me finding a sleeper sofa for an amazing price that happened to be on clearance. Not only was I able to purchase that sleeper but a matching love seat as well. Thank you for all your help!

Prices are overpriced, and sales person will state their giving you a deal. Check prices online before buying in store. So disappointed

Gabriel was awesome! He helped me find the couch and even gave me a wonderful price.

Very upset with Ashley’s home store I will not have my living room set in time for the holidays 🤯 due to Mixup in my order had to refuse the order but the delivery people were very understanding

Outstanding service by Aamir. He answered all my questions and showed me several great reclining sectionals. He took time to to discuss with his manager all possible cost reductions. He was very personable an knowledgeable.

I was helped by Aamir Kursiwala in selecting a sleep sofa. It took me quite a while to two pick between two great deals. I must commend Aamir for his patience as I walked the store sending pictures and talking to my daughter for help in making a decision. I really appreciated that he did not rush me, but instead continued to advise me regarding the different materials and benefits of either sofa. He even spoke to his manager to get me an additional discount regardless of which sofa I chose. To me, he is not just a salesperson but a friend that I trust to help me make shopping decisions without the ulterior motive of profit or income potential. He will be my "go to" person whenever I shop or have a question regarding furniture.

Fantastic service from Aamir ! At Hawthorne Torrance i reccomend you ask him !

Recently just moved here and this location was the second Ashley home store I went to. Melissa was such a great help. She has assisted me with everything that I needed all while helping me maintain my budget. I was so frustrated because I had already been to like 4 stores but Her attitude and professionalism put me at ease. I would most definitely recommend this store.

I would love to thank Melyssa for her patience, time & just being so attentive and understanding! I would also love to thank Melyssa’s colleagues! Service was freaking awesome! This is my first big girl purchase and at such a prestigious furniture store and just from my very 1st experience with Ashley Homestore in Torrance, I plan to refer any and everyone that I know!!! Thank you so much Melyssa and your Torrance team!!!

Terrible customer service. They don't deliver what they sell. The wrong sofa was delivered and never exchanged.

ASHLEY IS “THE” BEST!!! I WOULD REFER A FRIEND!! AND I’D USE THEM AGAIN! 💯👍🏾

All the staff are so friendly and welcoming. Jaina (Gina) was so helpful. She was so welcoming and kind. She is very attentive and knowledgeable about their products.

I was totally satisfied with the service Gabriel provided.

When I purchased at the store a lady her name was Jaina Beltran put wrong address in my account and she didn’t set my delivery date. After one month wait they didn’t deliver my order and they said you can choose something else we don’t have your select furniture anymore until two months later. Very poor service. Very bad experience.

They’re great salespeople but why have items on the floor that won’t be in stock without a expected date? It’s already hard enough to wait weeks for the delivery but not have a date? Please take those inventory off the floor so people won’t get their hopes up.

Great customer service!

Very over priced! We went to Bobs furniture a few stores down in the same shopping center and similar selections were over 50% cheaper!

I had a very bad experience on this store. I purchase my bedding and foundation at this store. When it was delivered we saw that the foundation was not the perfect match for the bedding as the bedding is too high. I called the salesperson who help me and ask if we could exchange the foundation or bed whichever will work , he talked to his Manager, and told me they cant do it, All Sales Final. I didn't know that this will be the case because the salesperson didnt say anything when we were choosing the foundation and the bed. I expected him to advise if it wasn't the correct combination but I guess his goal is to just to sell. I was directed to call Corporate Customer service to see if they can do something. The customer i spoke to said the issue was escalated to a higher team. Waited for weeks to hear from them, and decided to call again , finally they said file is closed. I have very good experience with the Long Beach store but they didn't have many displays of the bedding and foundation. That s why I went to this location because it is really big and have big selection.

I love Kenneth Hahn Plaza and I love Kenneth Hahn when he was still here with us and his son also this shopping areas great love it love the Kenneth Hahn family

Had the most amazing service here. From when we walked in till we walked out. Definitely recommend coming here for your next home purchase. Bought a power recliner sectional from their 2 day sale Oct. 2021.

We bought couches knowing they were on back order and we intentionally pushed the delivery date to give them time. Then i received a phone call the day before our delivery stating that the item was still on back order and they promised another delivery date. Shortly after that i received another call saying they will not be delivering the item until a week later. Cant wait until a day before that date to get pushed back again.

Super delayed, never again

Aug132021 - It's really a very BAD experience buying from this store.  It was my first time and that will be the last one.  SalesladyG didn’t tell me that there is an assembly required on the foundation.  Store managerPC  said that it should have been set up or assembled by the delivery guys, but they didn't.   Packaging is the worst (pictures) I have seen of all any kind of deliveries in my life.  I didn't even think of opening it because I didn't like when assembly is needed.  When I tried to return it at the store, the store managerPC said that "we don't accept returns in store due to Covid (what???), so it has to be returned to our warehouse." I replied him, "Ok, I have no problem with that, but I'm going to charge you return delivery expenses on my time, gas, & mileage."  Only then that he agreed & accepted to take it into the store & issued me a note that refund was processed by email & will take 48 hours (picture business card in the receipt). It didn't happen!!!  I was contacted via email on 8/19/2021 & given a case#0404xxxx.  I contacted that phone# in the email more than 2X but they couldn't do the refund.  So, the last time, I was told to go to the store & that the store should process my refund.  I went to the store on 9/16/2021, more than a month then from the day I bought it.  Met another Store Manager (forgot to get his name).  He said that he can't do anything & wants me to come back on Saturday- d 18th when PC will be back.  I told him that - "let's assume that store managerPC resigned or was terminated, so what's going to happen?  If you can't do anything now, that means I won't get any refund at all???" I asked him to give me a note about his action/decision but he won't give me any.  This store deserves ZERO STAR REVIEW, if there is lesser than zero, this is it!!!  By giving bad reviews when customers' experience is bad.  ADDITIONALLY,  I'm not satisfied with the quality of the mattress (M69611).  It is too soft, almost sagging.

So upset , second time I have ordered from this place and again disappointed smh ... Y’all need better service Trash come come pick it up

we ordered a set of sofa in Mar 2021, today is 09/17/2021, there has been no delivery, no follow-ups. We tried several times to get status on the order, each time we were given a different date. Now website live agent says it's been delivered. She plays dead when I ask for proof of delivery. this is a joke.

The furniture is great and the price of the furniture is great too! The store is clean and the reps are friendly. I bought my furniture from Floyd who is a veteran, friendly, and very resourceful! Would come back again! The furniture is of good value!

We've already had a bad year of losing my father, and Ashely HomeStore ruined what was supposed to be something nice for my mom. I gave my mom money to buy the sectional that she had wanted for years now. My mom found a nice sectional here, and bought it. She was elated about how nice the sectional was going to be in her house. Everytime we talked, for about 2 months now, she always brought up the sectional, and how nice it was going to be. Fast-forward to now, Ashleys Homestore called her and told her about a week ago to tell her the sectional was arriving Monday. Come Sunday as my mom was preparing the house she called to verify, she called and they told her it wouldn't be available until March 2022 (Its currently August of 2021). Why would they call her and tell her its ready, then turn around and tell her that she wouldn't receive it until next year?! Did someone come in and pay more money for her order? Did they sell the sectional to someone else? Horrible communication from this business, and they do not stick to their word.

Friendly staff who are not too pushy, lots of beautiful furniture, but be prepared to wait 4 to 8 weeks for that furniture to become available. After moving we have started to look for new furniture to replace the things that we donated before the move. My wife fell in love with a bar table that had four chairs. The price was extremely reasonable for the entire set. When the salesperson came over to help us, we left very deflated because my wife does not want to wait 2 months to fill this void in the corner of the kitchen. It's like a little piece of her heart is also empty...

Love this store! Rachelle is an excellent, knowledgeable & friendly salesperson. She was very helpful with my decision making process! She made it easy & fun! Great personality! This store is managed very well! Looking forward to returning.

I needed to buy some furniture for my apt. They have a wide selection of quality items. Aamir was outstanding to work with. Very helpful and courteous and willing to work with me. Not only that, he is a funny and genuine guy. Good experience overall. I now await delivery and hoping that runs as smoothly.

The worst customer service ever! I spoke with customer services people about my delivery and they guarantee a time, the next day there was a different story they were at my home at noon, when I wasn’t there. So I contact customer service again and the ladies were very nasty towards my fiancé and I. They did nothing for me nor the managers from this store or anyone. They also sold my couch because they lied about delivery time. The couch was already paid for, so because of Ashley’s negligence i have to find a new couch, and I have to wait for the money to get back on my card. And the black lady that wanted to assist me today, is a waste of time she ran her mouth for a good 15-20 mins to eventually tell me I have to wait for the couch because it’s on back order. The store Manger Peter did not try he offered me 10% off for the lack of communication and rudeness on Ashley’s behalf. The whole staff as a whole should be fired and the customer service people that answer the phones too. The only person that was graceful and knows how to treat customers was Melissa the one that helped me find the couch. Everyone else is trash!

Gina was an awesome salesperson and helped find everything we wanted

Rick Bragg provided fast, courteous service and was very knowledgeable.

The customer service was good but I only bought a bedspread and it took 15 minute just to ring it up!

Haven't been able to get help over my shipment. Called off from work and didn't get no delivery. Don't know when will get it because they haven't picked up the phone since they opened. I've called throughout the whole day and nobody can pick up the phone. Update: so after all this i went in to complain to the manager due to poor customer service with seller and delivery. Manager was no help, i dont know how any one got that job. Manager yawns and proceeds with telling us to call the company. Company wouldn't answer at all!

Melyssa and Peter were amazing. They were super patient in finding myself and my fiancé find a bed and couch for our new home. Highly recommend working with Melyssa as she was super down to earth and easy to talk to. She helped us find exactly what we wanted for a great price.

I went in Ashley's with very low expectations. I didn't think they would have the style of bed that I was interested in and I felt the prices would be expensive. Contrary to what I had in mind, Ashley's had the exact bed that I was looking for AND the color that I wanted. I was surprised to find the bed to be within the price range that I wanted to spend. The sales rep, Mario was wonderful! He actually was responsible for making my experience at Ashley's so great. I'm glad I stopped in!

My wife and I went to this Ashley home store location and had a great experience all due to our encounter with salesman Ishmael. He was extremely genuine and knowledgeable about the products available and we walked away not only choosing the best mattress we wanted but happy for the interaction we had with him. If you’re in the market for any mattress or furniture definitely go see “Ish”!

Very dishonest. They will lie to your face; despite logic. Also not to mention that they openly leave private information (name, email, address) sitting on countertops and furniture displays unmonitored.

I had very great customer services from Ish ! He was amazing ! I usually don’t give reviews but I had too ! He was amazing. I came in today to look for a rug and ended up considering a really great new mattress, THANK YOU ISH!