Ashley HomeStore Victorville, CA 92392

The sales representative was very professional we were his first customers for the day so he was happy about that we bought a reclining couch and 2 temper pedic pillows he beat the prices online and gave us some discounts. This is the second time going there and i will be going back for a dinner table

It was a fast and helpful visit to get my new bed. I called later that day and was able to change out my color when I looked at my other furniture. Mo was great!

Our salesperson Lisa was very helpful. She took us to see what we needed and was very patient allowing my wife to make an informed choice. The recliner is in stock and will be delivered in a week. Great experience.

Sofa shopping, clean inside great service.

Adrian did a great job Helping us get the furniture that we needed.

Team called 30 minutes before and was punctual They set up in minutes But they were disorganized and left a mess Very little respect or customer satisfaction They left couch thrown aside with pillows with plastic on and on the floor They left all tags and their garbage Very messy team But they were on time and very early at 7:45

Sales person did not share much information not detailed. I was eavesdropping to another sales person because he was more informative.

Great customer service upon entering. Not happy with the man at front desk when asking if they have an item in stock. He responded rudely that "does this look like a warehouse? You have to pay and hopefully it will be delivered in 6 weeks. Won't be going back there.

Bad experience, we walked in with high hopes wanting to get a mattress that fits for the bed frame we also purchased at location. We made sure to be very clear and direct with what we wanted to avoid future complications of returns and long waiting periods. The sales representative shows us a mattress that fits what we where looking for but it was completely different when it arrived. When the mattresses arrived it was not at all what we talked about the size was smaller and made the bed frame look huge!. When we measured it the size was smaller then what was displayed and there was nothing that could be done. The sale representative focused on the sale and not what the client wanted, they do not care for the clients. The manager did not take responsibility and shifted all the blame towards the client.

Everybody is a liar here. Talked to 2 salesmen. Any other colors avail? NO. HEY , I see other colors avail online. Oh yes we have other colors. Oh the color u want is not on sale. It's 2x the price. I look online at the mfrs website and another lie. A bunch of crooks and liars here. Don't ever let them tell u another color is a different price. Super lazy, not looking up the colors for u

DO NOT BUY FURNITURE FROM HERE! YOU HAVE BEEN WARNED. Worst customer service ever. We cancelled our order after being told it would not be delivered for two months after the promised delivery date. It's been two months since we canceled and we still have not received our refund. No one will help they just keep quoting 7-10 days. Everyone is extremely rude and will not listen.

Do not shop here unless you want the wrong furniture

No professionalism, very rude supervisor and sales people.

No customer service whatsoever and the supervisor hiding behind a room because he can't even admit that they delivered the wrong furniture. Worst Ashley's furniture store.

They have the worst customer service and not only that the worst supervisor in store. They didn't even have the decency to call me to let me know that my TV stand was discontinued and not only that deliver something completely opposite of what I had ordered. All they worry about is making a sale. Never returning to this store.