Ashley HomeStore Victorville, CA 92392

So we went into Ashley's Furniture to purchase a bunk bed set, however two hours later we left purchasing a bedroom set, Temper-Pedic mattress with pillows and of course the bunk bed. Bill in Sales was very experience, informative and very open about everything we purchased. He did not pressure us to buy but gave us the information needed to make the right decisions. Very friendly staff and would definitely go back. When I laid on that mattress though OMG!! 🔥🔥🔥🔥 I'm looking forward to better sleep in the future 😁

Manny the sales person was really amazing, he helped us out on our purchase of our adjustable bed and mattress.

I have made a couple of purchases from Ashley furniture in Victorville and the reason I keep going back is because Robert provides the best customer service. If you need furniture, I suggest visiting Ashley's and asking for Robert everytime.

Been working with them for 4 weeks to fix our replace a table that was delivered with scratches. They first sent a FURNITURE TECHNICIAN, who rubbed a dye on the scratches and its not the same color. Also they did not use any wood filler, so the scratches are now off colored gouges

I love this place great sales people and great prices. Love the furniture

Second visit to purchase furniture for our new home . Was greeted promptly. We had worked with Aubrey Rew on our first visit. He was great in assisting us. We were blessed again to work with him on our second visit and although he was busy with another guest, he made every effort to make us feel comfortable and assist us as soon as possible. Offered another sales rep to take us so that we won't waste any time, but we chose to wait and look at furniture and give our business to him. He is worth the wait and truly understood us. Once again thank you Ashley's Furniture and thank you again Aubrey Rew

At first I was so excited to purchase a new bed through Carlos the sales rep. This was back in June. My bed arrived the 4th of July. However 2 days later the bed wouldn’t fully rise and I was sinking in the middle. I called and they sent out a investigator. Than they called me & said a new bed is coming for a swap out. It is now almost October and no bed!!!! I’ve called so many times asking for help. No one answers & customer service says call the store. I am so upset I want to get a lawyer!!!

Extremely poor services, merchandise not delivered on promised dates, damaged furniture,do not recommend Ashley furniture....

If I could give no starts I would give no starts but it does not give me the option. Ashley’s send me texts And called that I would receive my dresser 3 weeks in a row each Thursday so I would get the day off Thursday and had to work Saturday. Every time I call they reschedule me for the following week Thursday and today I’m calling it’s “Thursday” and guess what it’s coming in 2 weeks now! So mad had to work weekends and wasted my time waiting for furniture that never came. When I call al they say is sorry. This will be my last purchase from them

Deals are amazing. I saved a lot on my new couch and loveseat. Staff are very helpful and polite.

Nice furniture. Salesmen are knowledgeable

I like the sales person who assisted me. He listened to what I wanted and show me the variety of selections. I was looking for my bedroom set and family room set, and I got a fair price. I definitely will be back