Ashley Store Visalia, CA

We shopped here Saturday for several hours and asked alot of questions our sales person Justin Allen was very patient and his courtesy was outstanding. Answered all our questions and showed us many different options. The experience was very pleasant. Needless to say we came back Tuesday and made the purchase would have been back Monday but he was off that day. Very well done Justin Allen. And Thank you.

Placed an order for a sectional, and it was delivered to my partner's ex husband's address. After we had confirmed our address multiple times, as well as on the receipt. They were able to fix our problem, but I don't appreciate you guys putting us in this situation. The manager here was pushy, their reviews are inflated, because he comes up and positions you to give a 5 star review. None of our experiences here have been "hassle free" , only pleasant interaction was with our saleswoman Marie. She's an absolute gem, and nothing was her fault. If you want a good deal, at the cost of your sanity, go here. Otherwise, I'd recommend spending the extra money and just going to lazyboy.

Went in looking for a couch and Justin was very informative and helpful. He showed different fabrics and layouts of couches. If visiting ask for Justin he was great!

I had a good sales experience with Angela Gomez . She’s a sales person and asset to the sales team ! I was just why I was charged the Porterville tax rate instead of Visalia’s rate ?

We had a pressure free, amazing experience working with Jorge at Ashley Furniture in Visalia. I would highly recommend requesting Jorge for your furniture needs. He gave us all the options available in the store as well as online and all the payment options. Jorge was thorough, personable and made the process simple and fun.

Great customer service and amazing prices so happy with my new sofa set thank you Alex for all the help! This is my go to furniture spot.

Great Service

Salesman Michael Phelps was great to work with, he has great patience and is very knowledgeable. He was great with my elderly mother. We spent hours looking at furniture and he was very understanding and informative. We will return!

They have a variety of furniture to choose from I definitely recommend Jorge he was the best salesman

Jorge was great!

Nice associates, clean, knowledgeable.

Marie is so professional on sales really sweet friendly highly recommend

Marie is so sweet and very kind!

My fiancé and I purchased a new mattress today and Marie was our Sales person. The service was absolutely stellar she was knowledge

Mikki @Visalia was awesome 👌. I would recommend her anytime!

Great experience. Got a 6 piece dining set at an affordable price. There is alot of variety and prices for our needs.

Karla is awesome. Very knowledgeable and super easy to deal with. Thanks Karla…

Ashley's was so easy to work with no pressure and helped with any questions we had.

I recently purchased a couch from Karla made the entire experience smooth and enjoyable. She was knowledgeable, patient, and helped me find the perfect piece without any pressure. Her professionalism and friendly attitude made the process easy, and I truly appreciate her help. If you’re shopping for furniture, I highly recommend asking for Karla!

Jorge was a great salesman! He went over and above to get us the best deal on our bedroom furniture!

Marie was the best associate, took her time and made sure we left happy and excited for our new living room set. I would shop again

Great customer service! Found exactly what we came there for.

Everyone was very kind and concerned that I get my mattress as soon as possible. Thank you so much for your help with my request.

Very friendly and professional. The manager was knowledgeable and gave me all the information I needed for the delivery. He made the purchase extremely easy and informative. Top notch. I'd definitely recommend Ashley to my friends.

Great place to shop for couches and beds! I’m so happy with the great selection and service. Thank you so much Marie!!!!

Very good sales person. Very helpful

Alex was very helpful and friendly!

Thanks Marie for your help, Ashley has been wonderful for us!

Great service! Marie was amazing, very respectful and helpful!

We were assisted by their sales manager, Michael Phelps. Great guy, took his time with us, very much understandood what we were looking for, and we were able to purchase some awesome pieces of furniture for our home. I highly recommended purchasing at this Ashley's location.

Phenomenal customer service made everything simple and easy.

Great service very helpful thanks to Moses and Michael Phelps for all their help !!

Michael Phelps gave great service

Karla T. did an awesome job getting us into the furniture we wanted at an affordable price. Highly recommend her. Thank you Karla!

Karla was wonderful and helpful. She made everything seamless. Will be back again!!

Marie and sales manager Michael Phelps , they did a great job helping us out buying what we wanted , there where very friendly , very courteous, and very professional, they did a great effort helping us out and we get what we were looking, thanks so much to both of you!!

Karla was very helpful throughout the whole process!

Karla was amazing, friendly, quick and pleasant. Thanks for your help 👍🏻😊

Awesome customer service and a very friendly customer staff!!

Karla was amazing! Very helpful and knowledgeable. Super friendly and patient. I highly recommend Ashley’s and their team in Visalia.

Karla was so much help!

Luis and Karla were so helpful and gave us outstanding service. Delivery was very good and fast! Great experience and we will be back!

Moses was very attractive and awesome to work. Would recommend him and Ashley's to anyone

Marie was super helpful and kind along with manager Michel Phelps! I got a great deal on my dinning set thanks to both of them!

Jorge good service

Marie was amazing! 10/10 service ask for her

Super friendly and knowledgeable

They have a guy named Micheal Phelps ( not the swimmer), mannnn that boy can sell you some furniture. I walked in because I left my phone from a previous visit and this man right here ended up convincing me I needed to buy 10 recliners. Top notch customer service!!!

Karla made the experience well worth it! I will be coming back for more purchase. Ashley has a Great Trusted Advisor. I came back for more purchases and got some of the best deals with Karla. They treat you like family here. I definitely recommend folks to come out and check out their amazing deals.

Karla was amazing and helpful and helped us find our dream bedroom set!

Really great service

Moses was wonderful he took the time to look over all of the furniture we purchased and he saved us a little money and I really did appreciate how he took the extra step to do this

Big thank you to Johan for our purchase today at Ashley furniture did a great job!!

Very nice people,an great deals.

We were very happy with the process of purchasing a recliner from Alex at the Visalia Ashley store

To the Visalia Store, your employees CARLA AND JOHAN were TOP ASSOCIATES IN MY BOOK. They were so helpful and NOT PUSHY. THANK YOU CARLA AND JOHAN.!!!!

Marie is a good lady and a good salesperson I enjoyed my shopping experience there.

Great customer service. Karla was really friendly and helpful.

Service manager Michael Phelps found my wife’s wallet that we accidentally left on one of the sofas as we walked around the store. He walked around the store looking for us and returned it. We appreciated the effort so much that we bought a sectional.

Excellent service and very knowledgeable personnel. Personnel go the extra mile to make sure the customer leaves happy. Highly recommend this store to everyone.

Marie R was awesome! Excellent customer service.

sales Manager Michael Phelps was outstanding service . We love Ashley’s

Alex treated us so well ! we love Ashley's ❤️

Quick and easy purchase!

Marie Rebelo was very knowledgeable and caring. Made the process smooth and easy. Thank you Marie !

Mrs Marie was very helpful!! We purchased exactly what we came in for.

Maria Rebelo was great person took very good care of me and my family love shoping at ashley

Marie is delightful! Highly recommended!

We went looking for area carpet. We found the carpet and also bought a dining table. Mickiey was a great help.

Marie was our salesperson. Outstanding professional and friendly associate. We will definitely be back to buy a dinning room set. Thank you Marie you are an inspiration.

My experience was excellent. Marie was so helpful and patient. She never tried to push any items on me but was attentive to my style needs. Everyone, including the manager, were friendly and courteous. We will definitely continue to shop with Ashley.

Alex was amazing

Purchase experience of course to get the sell is great till……. After all delivered not so great, I went in the next day to get an exchange, they said they will create a case and follow up , which turns out NOTHING was done not a case in they system no exchange notes just left waiting in the dark.

Had a great experience, Marie was very helpful as soon as we walked in. Definitely will be coming here again. So happy with our purchase.

What a shame, just walked out disappointed, no one greeted us, or helped us, every employee looked away and walked away without a care in the world. Some just sat down and others pretended to be “busy”. I found a lovely piece but decided not to purchase due to the lack of costumer service. Since when do we customers have to beg a business to be helped?

Moses was very helpful. He wasn't pushing me to buy anything but answered any questions asked.

Really great experience, Moses and Marie R were amazing and very helpful. Marie R was respectful and ensured all the paperwork was done correctly, which I appreciated.

Michael Phelps Treated us like family Highly recommend

Angie greeted us when we walked in and listened to what we were interested in. She handed us over to Marie who was also excellent, knowledgeable and provided an incredible customer service experience! Thank you!

Very nice experience shopping for a couch at Ashley Homestore. I was helped by a respectful knowledgeable young man named John. He knew exactly what I was looking for and the color! Got it ordered for me and I was on my way!😀

Had a great experience at Ashley’s home store. Marie helped me and I would not buy furniture from anyone else except her. she was so conscientious and professional, and made sure that I tried everything and looked at everything in detail.

When they said customer service is our goal they really mean it, Marie Rebelo went above and beyond on helping us with our purchase if you go and want to buy something look for Marie.

Angelica was very professional, Patient, and very Friendly with us. We are very pleased with her total ability of being able to explain everything in detail to Us

Marie & Jose were such an amazing and wonderful help tonight. I walked in needing a mattress and ended up with that and a pillow. Very sweet people. No hassle. Marie helped me with hunting down a perfect mattress for my back. I appreciate both of them so much! Thank you!

My sales person Alejandra was nice and very helpful! I am very pleased with my purchase!

Karla was very helpful!

Had a very good experience at Ashley’s in Visalia. Very nice and kind.

Marie did a great job helping us find what we wanted. The couches are beautiful ! Thank you

Angelica was great and answered all may questions.

Marie helped us find the perfect modular couch! Thank you so much for your help!

Karla has been incredibly helpful with our purchase! Extremely happy with the customer service she provided for us

We had an excellent experience at Ashley’s Furniture, thanks to Alex Clark! She was professional, friendly, and never made us feel pressured. Alex struck the perfect balance of being available to answer questions while giving us space to browse, which made us feel completely at ease. Her approach made us so comfortable that we ended up making a large purchase the same day. We’re thrilled with our decision and grateful for her outstanding service. Thank you, Alex!

We had the best customer from Marie Rebelo, she was attentive, helpful, kind, informative, and made our shopping experience enjoyable. Definitely will be coming back to her!

Marie from Ashley’s has been amazing by to work with! She has the experience, patience, and definitely the interior design that I know a lot of us need and appreciate. Thank you to her manager Jose for giving me an awesome deal and making sure my brother had the best experience by introducing Marie to us. Thank you Ashley for always helping the community with providing great service and awesome furniture!

Marie at Ashley's Furniture Store located in Visalia on Mooney Blvd is THEE PERSON to go to and make ALL your Furniture Dreams come true! Jose the manager is also making Furniture Goals happen!!! I will be back!!!

Great customer service! Fast transaction.

Very pleased with my visit, Karla did an amazing job meeting all our needs. She went above and beyond to make sure we got what we needed.

This store had exactly what I needed, The sales Rep was super Amazing. She was patient and answered all my questions. Her name is Marie Rebelo . Absolutely one of the nicest people I met in my search of 9 furniture stores. She was very helpful and professional. If you’re looking for good quality furniture and outstanding assistance, this is the store to go to. Stop by and ask for Marie, you will be glad you did! Thank you again Marie for your help. Have a Blessed New Year!!

I am so glad we stopped here. I don't live in Visalia but looked online to see what furniture stores were here. We ended up getting a recliner. Marie was our sales associate and she was very nice and helpful. Our recliner will be delivered in a few weeks! I will be going back there!

Alex was great!

(Translated by Google) Very good customer service from Mr Jorge Hernández from the Visalia CA store. He is very kind!! Very good seller!! He took great care of us! (Original) Muy buen servicio al cliente el Sr Jorge Hernández de la tienda de Visalia CA . es muy amable!! Muy buen vendedor!! Nos atendió súper bien!

The manager greeted me when I arrived and help me through the whole process I got a beautiful piece of furniture at wonderful price. .

Carla at Ashley’s was absolutely great helping us find the perfect color recliner to go with our couch. And found the best way for us to get approved. We were definitely pleased with our purchase. I would highly recommend her to help you with your purchases.

Moses was amazing and very patient as me and the wife had a hard time deciding between 3 different sofas. Highly recommend.

Karla was a great help and helpful.

I definitely recommend ashley furniture, ask for Karla she provided excellent customer service.

Miss Marie wwa the best sales Advisor I have ever had to help me. She was theoual, answered all my questions and help me make the correct decision for a mattress.

Marie is a great person who helped us with our furniture experience! Would recommend services from her in the future!!

Excellent customer service! Marie did an amazing job guiding us and making the process smooth! She was attentive and very respectful. Will definitely look forward to coming back here for future purchases!

Karla greeted us at the door, answered all our questions, super sweet and so professional!! She’s the best!!! Thank you Karla, you are amazing!!!

Thank for your friendly service; so appreciated!

Jorge was great! From the moment we walked in he was courteous and made us feel comfortable through the whole process. I love shopping at Ashley, always my first stop.

Marie was very kind and helpful. She helped me over the phone and in store.

Marie. R - Was easy to work with and didn’t waste any time.

Thanks to Jorge's help we found everything we needed and couldn't be happier.

Marie was so sweet and helpful.

Great customer service! Marie was excellent!

Awesome job super friendly Marie Rebelo

Marie was awesome

Marie was so helpful and took great care of our purchase. Will definitely be back soon

Marie was very nice and helpful with everything we needed

Alex did an amazing job helping me was very open and honest about the products sold!

Mikki is a really attentive and knowledgeable associate. We went from just browsing and nearly walking out to finding furniture we fell in love with and exactly what we were looking for due to her expertise.

Lucy did a great job helping us.

Delivery was great! Both guys were timely, kind, and professional.

I would like to share that Marie was amazing. She helped us with what we needed, took the time to explain things, and did not rush us. She was great with our little kids. We definitely will ask for her next time when we purchase more furniture.

Michael P. And the staff at Ashley in Visalia helped me so much. My husband was coming home from the hospital and needed a specific item and they absolutely came through for us. Thank you so much for going the extra mile to serve your customers!

Marie was very friendly and helpful!

It is always a pleasure to come and get my furniture here at Ashley’s. They always treat you like family. Excellent service.

Moses did an excellent job communicating the specials for Black Friday and providing us with the information we needed to make the right choice for our new sofa. He’s an asset to the company and we will be back to have him help us with future purchases.

Jorge is the best associate! My shopping experience was made easy and I was provided with great service ◡̈

Marie my salesperson was great. Love the customer service.

First time at Ashley’s and Alex made the experience great! She was knowledgeable and shared extra helpful information that helped us secure our purchase and insure it!! We came out within 30 minutes!! The experience was quick and easy!!! Thanks so much Alex!!! We will be back!!☺️

Marie was very helpful and super nice!

Thank you Angelica for helping us purchase our sofa and love seat. Thank you for being so helpful and patient with us we appreciate your friendly customer service and giving us time to think about our decision and also giving us many options to chose from.

Excellent customer service's from Marie sales person very professional and friendly

Marie was phenomenal to work with. Patient and kind.

Moses Rodriguez was an Amazing Salesperson at Ashley Visalia Store. I highly recommend him if you are looking to purchase new furniture!

Thank you for all your help!

(Translated by Google) Very good attention and good and friendly service. (Original) Muy buena atención y buen servicio y amable .

I love Karla’s customer service, she explained everything well to me and she gave me space to look around the store she was constantly checking one me without making me feel pressured. I will definitely go back and ask for her.

She's doing great and got us hooked

Great customer service and care

Alex was really helpful and really nice.

I wouldn’t buy any furniture unless it’s from Marie! Amazing customer service!

Marie was such an amazing helpful women today!! I will definitely be back because of her

Customer service was great! Manager price matched a couch from a different location. Everyone was helpful and kind.

aqesome service with marie

We had a great experience purchasing a dining table here at Ashley’s. Marie and Angelica were especially nice and so helpful. We were so pleased with their customer service and we will purchase from them again in the future.

Salesman was very helpful. He gave us space and time to make a decision on the couches. I didn't feel pressured to make a purchase.

Ms Marie is amazing and compassionate through a rough time for my family!!! I'd give her a million stars if I was allowed

Karla did great!!

Marie really helped find the best mattresses within price range.

Marie Rebelo was wonderful to work with ! Will be back!

Too much!

Karla was Awesome

sales Manager was Top Drawer Service and Karla Teresa was Awsome as well ! WE LOVE ASHLEYS

Angelica Gomez was friendly & respectful a great sales experience.

Angelica Gomez was awesome. So was your manager Michael. Angelica was very knowledgeable and helpful. It was a pleasure working with her.

We bought a power reclining couch, from Visalia Ashley store about 5 weeks ago. Jorge Hernandez was our salesman, very knowledgeable, understood our need and helped us picking the right one. Delivery was on time, white glove service,friendly guys !! Whole family is loving this new recliner which has great back support..

Right when we walk in and we were looking around the store and we have one in mind from last time that we were in this store and I went to ask Moises if the piece was sold he checked it and give us a great services definitely coming back for more furniture and great pricing

Marie is fantastic. She is always positive and incredibly professional. She took the time to tour us around and answered all our questions. Definitely looking forward to shopping with her again. Make sure you look for Marie when Visiting the store. ☺️

Jorge was very helpful. Great experience

We ordered a table set and they only delivered the chairs. They keep on postponing the table every week. It’s been over a month from the expected delivery date and we still haven’t got a solid answer if they have the table. I’m better off going to the mountains and cutting a tree down and making one myself.

Hadnwhat we were looking for at a reasonable price. Salesperson knowledgeable, friendly and efficient.

Moses is the best! Always super helpful and has been there for all our furniture needs.

Wonderful sales staff not pushy and let us take our time to decide what we wanted to purchase, great customer service ask for Lucy

Wonderful help!

Marie rebelo I really recommend her she's an amazing sales person and human being she will take care of u.

Marie Rebelo was so sweet. Love her attitude and helping hand.

(Translated by Google) great Mickey (Original) great mikki

Very nice lady Marie and sales manager Michael were excellent people and I highly recommend Ashley because of these people.

Management exceeded my expectations!

sales Manager Michael Phelps exceeded our expectations. we will definitely be back ! bravo

Lucy was such a great help. We got the couch we saw online and fell in love. The price was just right!

Johan aand Michael helped us and they were very nice about the whole process and really just easy to talk to. Marie also helped throughout the process of purchasing she made it easy to understand and was patient and respectful with our decision. Overall it was a great experience and we would love to do more businesses with them.

sales Manager Michael Phelps hindered me and my wife for My Vietnam Sevice from 65 to 68 and got a great deal on a recliner for my 49 net ROOM ! we love ashleys

Outstanding service, Thankyou!

I wouldn’t recommend family friends or anyone to buy furniture from here! I purchased a table waited 2 weeks for delivery when the table was delivered it was damaged the whole corner was completely chipped off the delivery company wouldn’t take it they said I had to call Ashley furniture to have someone come out and see if it could be fixed just by looking at it that wasn’t possible so I had to send them pictures of the damage they said it wasn’t fixable so they arranged for another table waited another 2 weeks the delivery company called me the day before asking if it would be ok if they opened the box to inspect it for damage and that they would bubble wrap it I said yes please do please make sure to inspect all corners cause that’s where the damage was on the last one the 2nd table was delivered with damage also on the corner so I told them take the table back it’s damaged the delivery company said no there not taking the table I called Ashley furniture and spot directly to a manager at this point I’m on 4 weeks with 2 damaged tables delivered so i was about done! The manager said please let me make this right so I gave 1 more chance I waited 2 weeks even thought he said he would put in for delivery on the following week this table was delivered when it came this table was also damaged not as much as the other 2 so I called the store spoke with Micheal and he sent a tech out to fix the corner. Ashley furniture is supposedly known for having very nice furniture a customer shouldn’t have to deal with damaged furniture when furniture is purchased it should come in perfect condition! I have bought beds, couches, tables from Mor furniture and NEVER had a piece of furniture come damaged.

Awesome people at the store no complaints here,

Jorge was great help

Very great customer service and super friendly super attentive

The works are so nice

I'm thoroughly enjoying my new living room set from Ashley Homestore! The pullout sofa is stylish and incredibly comfortable - my son even raved about it during his visit. I highly recommend Ashley's Furniture for all your furniture needs. Excellent quality, beautiful designs, and comfortable pieces make them a top choice.

very helpful

Jorge got me taken care of quickly and without hassle .

MARIE WAS A GREAT HELP. VERY FRIENDLY AND KNOWLEDGEABLE

Easy to order at the store, but the mattress arrived a bout a month later than promised.

Well informed. Straight to the point. Didn’t feel harassed or pressured. Easy and fast !

Karla was great !! Thank you Ashley team

Don’t believe the sleep 90 days for free and or exchange. Neither Ashley nor tempurpedic honor that. I purchased a bed on August 18 2024 and paid I’ve 5,000 and was unhappy called Ashley within 3 days. I had to keep the bed and call back within 30 days. Called back several times to no avail and They said they would call me back system was down manager never called. It hasn’t been 90 days my back is worse and I’ve been battling pain since the delivery of bed. Horrible service. Zero stars Visalia Ashley! Zero stars tempurpedic.

I bought 2 brand new recliners that were on clearance. They are in great condition and very comfortable! Everyone was nice and very helpful!

Marie Very patience

I bought 2 yellow/gold couches. They were on sale for an unbelievable price (about $600 each). We had an issue with one of them coming damaged, but their repair person came to the house and fixed the issue within two days. I was pleasantly surprised with the level of service they provided with the issue. The couches we bought aren’t for longevity, but very nice for the price.

Had a wonderful experience with Marie, she was extremely kind and helpful. My wife and I are both grateful for her help and patience. This is our second time purchasing with her and I'm sure there will be many more.

Karla was great! She listened to what we were looking for and helped us find exactly what we needed & wanted! She was not pushy, she was very helpful and knowledgeable. I highly recommend going in to see her for any of your furniture needs.

Amazing experience at Ashley with Ms. Marie Rebelo. If you need furniture please ask for Ms Marie. The delivery guys were on time and were very professional, and careful with my new furniture . Great experience we will recommend and look nowhere else when we need furniture

Marie was an amazing help. She was patient and showed interest in getting us what we liked. I will always return and ask for Marie.

Lucy was friendly

Great job karla

Marie was awsomen in helping us

Great time Great help

Mikki was amazingly helpful and made my purchase not only pleasant and easy but she found amazing couches and dining furniture that I would not have found without her help. Thank you Mikki!!

Came in to look for beds, Karla welcomed us and helped us throughout our process in getting what we looked for. Thank you Karla for helping us get new furniture for our new home!

Great and personal

Very friendly.

Marie was amazing very kind and patient in assisting me in selecting recliner and mattress. I didn’t feel rushed or pressured to buy. Great customer service.

The service was amazing Marie helped us out a lot and was also patient with us

JORGE hernandez gave us Exelkent Service 👏 BRAVO

Staff are nice and approachable.

Very Helpful and I was in and out in a hurry

The sales managers have been so helpful with every step of the way! Huge thanks to Lucy for dealing with our incisiveness and helping us get exactly what we were looking for!

My partner and I were taken care by Karla throughout our whole experience. She was extremely patient, personable and gave an overall wonderful customer service to us. We left happy with a new bed set and desk!

Marie was amazing she helped me find just what I wanted and was very kind and fast throughout the experience!

Maria was an amazing help and we would happily refer our friends to purchase any new home furniture from her. She has the sweetest spirit and was so kind and accommodating. We are excited for our white glove delivery of our new dining set, bedroom set, and living room set!

Karla was friendly and very patient with me. I believe I got the best service possible. I highly recommend her !!

Marie was an excellent sale associate. She made us feel comfortable and helped us pick the best couches for our family. She showed us the pros of each couch we looked at and was fast with our purchase! Definitely recommend her to anyone wanting that comfort.

Marie and michael were really great and helped me out so much! I would deff come back!!

One of the worst stores I’ve had to deal with trying to arrange a delivery time. They just ran us around the block with terrible answering services, and the manager even gave us wrong numbers. Go elsewhere.

Johan was fantastic and really patient. He us know about the 5 year coverage. Everything went smoothly.

johan young man was very pleasant and assisted us with a New Sleeper and Sales Manager Michael Phelps was Awesome ! we Love. Ashley’s

I was helped out by marie and she was absolutely a gem . She got us taken care of FAST and EFFICIENTLY ! Shes truly the best

Miss Marie was so wonderful! She helped us out and was very kind.

Marie was very sweet and really helpful. What wonderful customer service and she had a lot of patience especially with kids.

Karla was amazing, helped us the whole way through!!!!! Thank you so much <3

Moses Rodriguez was great he was very attentive and helpful with all of the questions that we asked he had all the information and was very patient with me and my husband and very specific and detailed on all of the information on the mattress that we bought from him overall we had an enjoyable experience Moses was very helpful

Great service Jorge was great

I was so pleased with the staff at Ashley furniture my son has been wanting a nice comfortable couch for the living room since he loves being in the living room we purchased this couch and finally my son who has a illness can rest comfortably on our new couch and ottoman it’s great quality so soft thank you to Jose for making it happen for us and Mike Jose was very kind took time to address our needs because it was so important for me to find the best couch so mummy son could be comfortable and happy. Really answered all of my questions and was so patient and kind . I will be referring everyone I know to Ashley furniture here in Visalia I only get my furniture from Ashley’s and have nothing but the best things to say about my experience the family is so satisfied and glad to have had Jose and Mike help us we are so happy with our purchase god bless them and everyone at Ashley furniture thank you so much we appreciate your hard work and time and your dedication and just being so great to customers we are 100% happy and satisfied and thankful

Great service

Great service!

Lucy was amazing! She did such a great job!!! Come and get your furniture here at Ashleys. They have amazing help and make sure to ask for Lucy!!!

Sales representative Lucy was very friendly and helpful

Jorge was great with service and helping me with a warrant/credit. He helped me find a great clearance deal and made process smooth. Great customer service skills. Will refer others to Ashley.

Really appreciate the help of Karla from Ashley Visalia for her help for our purchase!

Karla was the best, she showed us everything we wanted to see. She was very patient with us and explained everything tonus.

Karla did outstanding even with our kids being wild

Michael & Lucy were very helpful! They have a variety of beautiful furniture. Hope to get my recliner in a couple of weeks!

Michael Phelps Sales Manager exceeded our expectations

Luis was our salesman and he did an amazing job at explaining everything to us! He help us furnish our new home at a great price!

Johan very friendly

Marie helped us and was such a sweetheart! Highly recommend having her help you with all your furniture needs! :)

Johan is a charming young man, he has a lot of patience and he helped us a lot trying to find furniture for our house. Thank you Johan

Everything went ok, I wish they could get better deals when buying more

Great fast at finding the correct items.. Great customer service very friendly..

Karla, is the best sells rep! She is patient and kind….and does her job with excellence!

Karla expertise was amazing very happy !

(Translated by Google) Johan was a person who always answered my questions in the correct way and with a lot of patience.. with education and quickly.. thank you for assisting us Johann.. (Original) Johan fue una persona que siempre respondio mis preguntas de la manera correcta y con mucha paciencia.. con education y rapides.. gracias por atendernos Johann..

Johan was very friendly, very helfpul and very patient.

I got helped by mikki during my mattress shopping she was super helpful!

Carla was fantastic! She was helpful, kind, informative, and not pushy. We had a great experience with her help!

store Manager Jose Barajas Exceeded our expectations in Visalia WE LOVE ASHLEYS

Michael Phelps sales manager exceeded our expectations!! He helped us load our furniture and made sure we were taken care of!!

Moses was great! Such a helpful knowledgeable associate!

Bought a beautiful 6 piece set from Ashely’s. Mikki was a great sells rep! Loved her energy and knowledge on the products.

Lucy and Mike was very helpful with what we were looking for very helpful

Loved working with Jorge:)

Jorge was an awesome salesperson! Got the bed delivered when I wanted!

Micki was great

Friendly and speedy

Luis was very helpful.

Marie is wonderful, helpful, and very kid. Zero pressure sales experience made this wonderful.

Marie was wonderful and patient, she helped us with all of our needs. Everything was smooth and easy. Thank you again. She has a very motivating spirit! I will go back just for Marie, she has excellent customer service skills and is very professional.

Had a really good experience when me and my boyfriend went to look for a mattress. Lucy helped us with finding the right mattress for us and even helped us in looking at frames as well. We found one that was on backorder online but they managed to have one for us to buy. She also help my MIL find and purchase some things too. I don't remember his name but her manger was also kind to us and made sure everything was going smoothly.

Johan was friendly

Micheal Philips was full of energy and enthusiasm and he sold us!!! We are definitely buying our furniture and bedding from here!

My Wife and I bought our first set of furniture from This Ashley’s, we had an amazing experience thanks to Marie, she was so kind, thoughtful, and helpful! What a rockstar!

All the people in Visalia so polite and professional, Great place to shop. Defianately be back to shop

My husband and I just moved to the area and we have been on the hunt for a bedroom set and breakfast nook/ table set. We decided to check out Ashley’s Furniture and so glad that we did. Right when we walked in, we were greeted by Marie who made this shopping experience wonderful. She was so helpful and so easy to talk to. She listened to all the questions we had and was very patient with us. It was truly one of the best retail experience I had and will be coming back in the future.I would highly recommend and all the staff there are top notch.

Johan was very friendly

Alex was of great help.

Great showroom, nice prices, and Luis Diaz Avila helped us tremendously in our visit. We've purchased here a few times and the service is always great. Highly recommend.

store Manager Jose Barajas very professional assisted us all along the way

Sales Manager Michael Phelps and New employee Johan Tello treated us like family Great Service we love ashleys

Aljandra was very professional and answered all my questions

Excellent service! Will be back for future furniture purchases.

sales Manager Michael Phelps was extremely helpful and Mikki is Awesome as well ! we LOVE ASHLEYS

Lucy was very friendly and helped with all my concerns, mike Phelps also helped

Luis did a fantastic job helping me find a couch… highly recommend him

Had the best experience at Ashley’s. Everyone was so kinda and Amazing!! Great Team members especially Moses & Karla, They helped and explained everything so well. Highly recommended purchasing here. If you plan a visit, please ask for them. You won’t regret it.

Excellent experience with our purchase. All thanks to Moses he really explained everything perfectly with no surprises. Please if you stop by the Visalia Store, ask for Moses.

Luis was very helpful and very friendly.

Marie was the sweetest sales associate and was so patient with us and our children as we asked all sorts of questions and helped us reconfigure couches to help us fit our space.

Probably the worst customer service I’ve ever experienced. Maybe the first time I have ever written a review. Sales person was sweet but gave blatantly wrong information about the product. At first, I thought their stuff looked stylish, but after a couple mins, my new sofa started feeling like it got up on the wrong side of the bed. They have about 1/4 of the stuffing needed. I have added my own pillows inside the cushions which make it tolerable. Couch was delivered damaged. They shipped a new part which was more damaged than the first. Classic. I called them so many times, I’m practically on a first-name basis with their hold music. Actually, in all seriousness nearly impossible to get them in the phone. Have to run the chat gauntlet every time. Severeal hours later you get through. You ask for help, they’re like, they will look into it and call back. Still have NEVER received a call on numerous occasions. I’m starting to think they should rebrand as Trashley Furniture. At least for Halloween, the couch springs creak like a haunted house. I’ve had enough of their chair-ades and table-d promises. Should be voted worst communication in the Valley. The only reason they have high reviews is the salesperson puts you in a higher social pressure situation at check out to submit a 5 star review. With their boss standing directly behind them. Shortly after this experience we also bought furniture at another store. Unfortunately, the other couch arrived more damaged the ASHamed furniture. However, the other company fixed the issue right away. The difference in service is sooo stark. I guess I will do another 3 hour chat session with Ashley to see if they can reschedule their tech for the 5th time.

MIKKI WAS FRIEN8

We highly recommend Luis Diaz! He took great care of what we needed. Was very informative and made sure we left happy with our purchase.

Luis was extremely professional and helped answer any questions we had.

Our salesperson Mikki is great!! Made us feel so comfortable and was very helpful.....amazing!!

Wonderful place to get some new furniture! Wonderful selection and the team is fantastic! Jorge Hernandez was knowledgeable and able to help us tremendously during our visit

Moses was awesome!

Mikki, was friendly

Marie. Great customer service

It was the easiest most pleasant experience my wife and I had with miss Marie. So sweet and helpful. Our go to next time we're furniture shopping.

Marie was the most pleasant and amazing person. It was a joy doing business with her.

Shopped around all day for a rug. Went to Ashley and found an amazing rug. Left and went to several stores to compare and ended up back at Ashley. Best price for a higher quality rug. I even looked online first for the exact rug and found it on some online vendors for more than Ashley’s price. Luis helped me there and he was very cool and friendly. Will definitely come back for a couch soon.

Angelica was super helpful and nice. The sales manager was great as well

Marie was wonderful! She has a heart of gold, and even brought great humor into the purchasing process. Thank you Marie for everything, you are wonderful, cannot wait to receive our sofa!

Mikki was absolutely wonderful and went above and beyond to help us find what we wanted. She set up our whole living room right there in the store with different pieces! Thank you Mikki!

SALES MANAGER MICHAEL PHELPS TREATED US SO WELL LIKE FAMILY, PROFESIONAL GREAT SERVICE.JORGE HERNANDEZ WAS GR8 ALSO 🤩

Best customer service by Luis Diaz!!

Amazing establishment. Moses really put his time and sweat into helping us make the right decision. He went above and beyond while helping us. We really appreciate the service that was given. It really helped us make the right purchase.

Karla assisted us and she was amazing. I am not one who enjoys shopping for furniture, but she found us exactly what we were looking for and for a wonderful price. We appreciated the customer service and the quality of furniture. Thank you so much Ashley Home Furniture!

Super helpful and patient with my indecisiveness.

Marie provided exceptional service to my mother in helping her select new furniture for her living room.

I had a great experience and Marie was very helpful and kind recommend to come back if you need furniture.

I had a great experience and Marie was very helpful and kind recommend to come back if you need furniture.

Thank you Alex for helping us today!

Karla was a great help, very friendly and helpful

Karla was very helpful!

Moses was an amazing salesman. He let us take our time to look around and was extremely knowledgeable about the furniture we were searching for. He has great customer service!

Luis is amazing

Luis was a big help!

Jorge was amazing he took care of us and patty was awesome as well!

Great service from Jose

Marie was very nice and helpful.

I recently had the pleasure of working with Marie at Ashley Furniture for the purchase of a new bed frame and mattress. Marie's level of professionalism and dedication to customer satisfaction was truly impressive. She guided me through the selection process with clear and thoughtful recommendations, making sure I felt confident in my choices. Her attentive and courteous service made the entire buying experience smooth and pleasant. I highly recommend Marie for anyone seeking top-notch assistance and a superior shopping experience.

I recently purchased a bed frame and mattress from Marie at Ashley Furniture, and I couldn't be more impressed. Marie's professionalism and expertise were evident from the moment I walked in. She provided exceptional service, offering valuable insights and ensuring I found exactly what I needed. Her attentiveness and knowledgeable approach made the entire experience seamless and enjoyable. I highly recommend Marie for anyone looking for outstanding customer service and a stress-free shopping experience.

Martha, Karla and Mike helped me better than any other furniture stores in town. Definitely come and get the great deals they have.

Had Luis help with my purchase today was a great experience

Moises was very nice and professional. Ask for him for your next purchase.

Great customer service

Nice people great customer service bought a bed and they helped with all the questions and concerns we had!

Marie Robelo she was very patient and very helpful and youthful . Please give her raise

Marie was very helpful & knowledgeable... enjoyed working with her

Marie was friendly

Luis was great help! Walked in n out with exactly what I needed.

(Translated by Google) Karla helped me, I highly recommend them. (Original) Karla me atendio muy les recomiendo

Karla was amazing and friendly when it came to purchasing a dining room table. She was very helpful with the buying process as well.

Staff really helped us and guided us.

It was a great experience

I had a wonderful experience with Carla, would buy again at Ashley's, they helped us buy what we needed!

Perfect service!

Karla was very kind, patient and super helpful. We were shopping at a lot of different retailers and she gave us the best experience. She was understanding to our wants and needs for our purchase.

Karla was very friendly and helpful in picking our new sectional.

Amazing customer service and helped us with anything we needed especially since we were first time customers. That just made our experience worth while.

sales Manager Michael Phelps treated me and daughter like queens . it was our 1st time visiting with Ashley Homestore , and it won’t be the Last! thank you Michael for outstanding service !

Mikki was friendly

We were helped by Luis, we purchased a table and a recliner, he was very kind and helpful.

Great services! Karla was the person who helped us and she was very attentive and helpful!

Great services!

Awesome pricing and customer service

(Translated by Google) Moisés was very friendly, knows the products very well, answered all our questions and offered solutions and ideas. Excellent treatment, very good experience. Excellent at explaining details and very honest. Awesome! (Original) Moisés fue muy amable , conoce muy bien los productos , contestó todas nuestras preguntas y ofreció soluciones e ideas . Excelente trato, muy buena experiencia . Excelente explicando detalles y muy honesto. Awesome !

Karla was friendly and helpful..good deal!

Great Service and Price , Karla was very helpful and nice

Marie was sweet

Marie Rebelo made our Ashley Furniture shopping experience a great one. She was so helpful, knowledgeable, and kind. She made the process of purchasing our dining room table easy and enjoyable. Thank you, Marie!

Wonderful Michael Phelps and Marie were the absolute best we could have had the opportunity to work with through our new sofa buying experience. Marie took her time helping us and walked through the variety of sofas and gave us great ideas for our home redesign. As veterans we deeply appreciate the support that Ashley's offers for military members. But mostly we appreciate the great service. Couldn't recommend this location more!

Angelica was amazing!

sales ManagerMichael Phelps sold us a beautiful living room set , Serviced and protected for 5 Wonderfull years ! We Love Ashley’s

Me and my mom were looking for furniture and Marie did a wonderful job on showing us all of their furniture and making us feel welcomed throughout the whole time. Thank you Marie!!!

Great service in Ashley Furniture Store Visalia CA. Luis Dias was able to assist us with great customer service. No rushing. He helped us in selecting the best for our home. Thank you Luis for giving us the best prices and for taking the time to explain in Spanish and English so we could understand all the details of our purchase. See you next time. The Hernandez

We were able to find a couch we really liked after many years without a couch. We were helped by Lucy who was very friendly and was even able to get us a discounted rate. Overall we were happy with the customer service and pricing for the quality.

sales Manager Michael Phelps made our shopping experience pleasant and I would definitely recommend Ashley’s Furniture in Visalia Aesome place to shop. Sales associate Moses Rodriguez walked me around and showed me everything and answered all of my questions.

SALES MGR MICAHAEL PHELPS TREATED US VERY WELL, and Moses Great Salman as well. WE LOVE ASHLEY'S. And Moses Rodriguez was the nicest, most helpful salesman I ever met. He was very helpful. Thank you Moses.

Luis at Ashley’s Visalia location did a great job answering our questions and getting us the best possible deal

Lucy was very helpful! Showed me all the furniture I was looking for.

Lucy helped us this after noon , and she is amazing in all ways !!!100%recommend

Alex was really helpful and made the process very simple and easy!

Alex was very helpful!! It was a very fast process! (:

Thank you so much Luis for helping us find our new table for our new home! We came in less than an hour before closing and he was so nice and helpful. We didn’t feel rushed at all! Again thank you! I’ll be back for my couches!

First time purchasing at Ashley’s furniture store, and it was a great experience with their customer service as well as Marie Showalter the one who helped us with everything thank you for your patience.

We continue to make major purchase because their customer service, price and quality are top notch.

Thank you Marie Rebelo!! It was a pleasure working with you.

Mikki was the best! So helpful and so kind and fun!

Amazing service! Karla was patient with us, as we took a long time to choose the right furniture.

Ashley store is my go to for all home furnishing needs! Karla was the associate who helped through the whole process! She’s patient and informative! Thank you!!!

Thanks for the awesome help Michael.

SALES MANAGER MICHAEL PHELPS AND MOSES TEATED US LIJE FAMIKY AND BOUGHT SOME NICE FURNITURE ON TIPPTY TOP !! WE LOVE ASHLEYS

sales Manger Michael Phelps treated us like kings , also Mose Was very helpful WE LOVE ASHLEYS FURNITURE HOMESTORE GREAT SERVIVE ALWAYZ

Marie was excellent ! She was very helpful during living room set purchasing!

This place is amazing!! The customer service was even better! Staff were very helpful and patient. We left out with everything we came in looking for. Highly recommend!

Angelica G., helped guide me around the showroom. I found items i loved, and she helped me finance everything. I left happy with my choices and grateful that i was not persuaded. That is great customer service!

Awesome customer service very helpful Angelica was also friendly and amazing got my new mattress thanks to her

Marie, a very sweet woman helped me and my fiancee out with getting a desk and a oversized chair. She was able to give us free delivery on our desk. I love how she is so soft spoken and how kind she was to us. She is the best.

The sales associate Michelle (mikki) took her time and really made my vision come true! I highly recommend her for all your furniture design needs!

Michele Kinner is an EXCELLENT sales associate! Great service, very friendly, and extremely professional! I would recommend her to family and friends!

I had a lot of help finding the right bed from Mikki

I recently visited Visalia Ashley looking for a mattress and I have to say, I was incredibly impressed by the service I received from Michele Kinner. She was immediately welcoming and approachable. She took the time to understand my needs and budget, then expertly guided me through the various options available. Her product knowledge was fantastic, she was able to answer all my questions about materials, construction, and functionality in a clear and concise way. I will not go to another person!

I had a lot of help choosing the right kind of sofa I wanted with Mikki. She is really kind and sweet and was great working with

Michele Kinner was very kind and offered me great servicio. I recommend going to Michele for your furniture needs.

Michelle Kinner is the absolute best. Her knowledge and expertise in design and comfort are unsurpassed. I am so grateful that she is available for customers at Ashley!

(Translated by Google) Michele Kinner was very kind to help me get the furniture, I am very grateful for the service. (Original) Michele Kinner fue muy amable por que me ayudó a conseguir los muebles estoy muy agradecida por el servicio

Michele Kinner at Ashley Futniture in Visalia, CA was awesome! She was very helpful and able to help me find what I needed within my budget. She was very friendly and ensured I got the best service possible.

Super fun that I went into Ashley and got helped my Mikki!! It’s not everyday you run into someone with the same name!💜 Mikki helped me find the sofa set I was trying to find online in store. Unfortunately it was too big for my space but definitely a fun personable experience. Ask for Mikki when you go in!

Alex was very helpful without being pushy, she gave us space when we needed and got us discounts.

Moses was very helpful and patient with me in deciding what I wanted for my living room.

Moses was super very helpful

Excellent Service. We contacted Lucy to get our Reclining Sofa. She helped us out with what we want. So was so kind and gave us the best deal. Highly recommend her for your purchases.

Bought a few sofas, tables, and chairs from Ashley Furniture everything was good at the store until delivery day. I was extremely disappointed with the delivery I paid extra for them to deliver to my house and set up. I made sure I asked prior if all items were going to be in original packaging in which they said yes. On the day of delivery Items were wrapped poorly, not protected well , and not in original packaging. So if you think you will be receiving a white glove delivery for paying extra that is not going to happen. Buyer beware on delivery fees. I included pictures of wrapping and how the sofas came in dirty.

Marie has been awesome .Very warm and knowledgeable .She treats us very well and makes our decision making easier .Total asset for the store .I would give a six stars if there's such thing.

Loved the customer service they offered and they sure have some good deals

Marie was very helpful with everything, as soon as we walked into the Ashley's store she greeted us. She went above and beyond with her service very sweet.

Maire and Michele helped my family and I choose a dinning table she was amazing knowledgeable professional extremely patient with us she maid the whole experience so much easier will definitely be coming back.

sales manager Michael Phelps and Lucy Garcia showed us all product and assisted us with Professionalism..actually we felt like family. wE went to two other stores but did not receive the selection and family atmosphere at Ashley's . WE LOVE ASHLEYS

Lucy is absolutely amazing! She gave me the best of deals ON TOP of deals! Her performance and personality was great! Great person overall! Thanks Lucy for my new mattress and bed frame!

Maire was our associate and it was beyond a blessing to meet her and have her help us choose a dining table and bunk beds for our boys she was extremely patient with us. Amazing experience

Excellent customer service. I was greeted immediately. Fast and friendly service while choosing a mattress. Was not pressured into making a sale. My sales rep Mikki was very helpful. Excellent experience.

Carla was SO very helpful and gave us an AMAZING deal! We will go back and visit her again for our home needs!

Mikki was very helpful and friendly. Very knowledgeable on mattresses which was a huge help to us in deciding on our bed!

Mickey was amazing. No pressure salesperson, and very knowledgeable in the whole store.

Ms. Marie & Michael Phelps are amazing. 5 star service. Highly recommend Ashley Furniture

Luis has been my go- to guy for furniture. Took care of me, my wants / needs and never made me feel like i had to get something i was unsure of. Definitely the best!

Deeply recommend shopping at Ashley look for Luis he’s a great helpful guy he will definitely get you what you need, had a great experience shopping here thanks to Luis. We’ll definitely be back.

Just finished shopping here! Totally recommend! Great help especially Luis, very helpful man and very kind.

It was really great and Mikki had a really great and fun personality!

Got to look at all the new furniture and mikki was very helpful in our search for new furniture

My partner and I had a experience

Mike Phelps and Alex were amazing. Extremely knowledgeable and helpful they went above and beyond to help us out. Best place for furniture in town.

Awesome customer service with Mikki!!! She went above and beyond with every detail from living room and dining sets to rugs and decor for our home! Thank you for the visuals not just pointing furniture out but she actually was moving and picking out styles to help us!! Thanks again Mikki

If you’re buying furniture you need to see Karla at Ashley furniture in Visalia. I couldn’t make up my mind and Karla was so patient and took the time to help me find exactly what I was looking for at a reasonable price. I left the store happy and confident with my purchase!

Moses Rodriguez was awesome he didn’t pressure us on any thin and answers all of our questions and concerns.

Amanda was fabulous - knowledgeable, friendly and perky!!!!

Moses was amazing and helped with ABSOLUTELY everything! 10/10

We had a great experience shopping at Ashley. Customer service was awesome! Luis went above and beyond to help us! We will definitely be back!

Only been in here for a minute so I couldn't tell you prices and service as much as I liked to .

Angelica was very helpful and professional in helping us find our new dining table set !

Luis helped us out both times we’ve been in the store and hooked us up with a great deal on our personalized power sectional. 10/10 experience! Will definitely be coming back for future purchases.

First time purchasing here. Great service and great prices. Thanks Marie!

Mikki was very helpful and attentive with us ! 😊

Luis is my favorite person here at Ashley’s. This man went out of his way for my family to get what we needed. Honest, friendly, courteous, best service I’ve had in a while furniture shopping. Thanks is Luis.

Amanda was amazing! Very helpful, friendly and just over all showed us great customer service. We definitely made a purchase because of her great help. We’re excited to be once again shopping at Ashley’s. Thank you Amanda!!

Super friendly very helpful and patient

Great service!!! And amazing prices.

Purchased new bedroom set & mattress. Great customer service by Karla & Michael. Quality furniture!!!

Karla was very helpful. We purchased a bedroom set with her help

Moses was AMAZING!!! I came twice and both times he was more than helpful, made great suggestions and had the BEST taste! I will def be coming back for future furnishing purchases. If you come here, ask for Moses!!!

Process was great. Alejandra was the team member that helped with my purchase and got me a super good deal. Picking up my new sectional from the warehouse today as I don’t want to wait for the 3 week delivery time.

Karla and Lucy were super helpful. Answering our questions.

Bought a outdoor patio table, Moses and Jose were real helpful, they priced match and gave me a great deal.

Amanda was very friendly!

Thank you Karla for all your help! Best customer service! Best furniture store in town! Come to Karla!!

Luis was excellent! A Gentlmen... A pleasure to work with...

Marie was better than friendly... patient and helpful with selection of bed...

Nice and very helpful

Very nice and helpful

Marie was very nice and helpful.

Great customer service. Appreciate the outcome of my order.

(Translated by Google) Luis Diaz treated us very well, thank you (Original) Luis diaz nos atendio muy bien gracias

Marie was the best. I appreciate her professionalism and integrity.

Luis was great help. He guided us through everything

Marie you are amazing! Thank you so much for all of your help. You are so sweet and respectful. She is the only reason why I bought my furniture at Ashley’s. Ask for her you won’t regret it. The manager Michael Phelps was also very helpful. Thank you for the amazing customer service to both of you. 10/10 recommend.

(Translated by Google) Karla Excellent help, kindness and patience He answered all my questions and helped me with all the steps of my purchase. Thank you very much Karla (Original) Karla Excelente ayuda,amabilidad y paciencia Respondió todas mis preguntas y me ayudó con todos los pasos mi compra Muchas gracias Karla

Moses was so great. He showed me all the different options of mattresses and bases for what I was looking for. I recommend asking for him when coming in!

Karla was EXTREMELY helpful when buying my first ever bed set. I was full of questions and was worried I would annoy her but she was genuinely very helpful and made the process very very easy and reassured me that everything would go through smoothly. Would and will come back soon!

SALES MANAGER MICHAEL PHELPS WAS AQESOME HELPED ME WITH MY NEEDS , AS WELL AMANDA M. WE love Ashley's ❤️

Very fast nice and easy purchase experience

Walk into Ashley's furniture looking for a new bedroom set and we were greeted by Marie. Not really looking into buying today but Maries kindness and sales approach was what sold us into buying we were also able to save some money on our purchase. Thanks to Marie and management.

Had a great customer service experience. Knowledgeable and helpful. Thanks to Luis.

I recently had the pleasure of visiting Ashley’s furniture and I must say, it exceeded all my expectations. The offer of 0 down and 0 interest immediately caught my attention, but it was the exceptional customer service that truly made my experience memorable. From the moment I walked in, I was greeted warmly by knowledgeable staff who were eager to assist me without being pushy. They took the time to understand my needs and preferences, guiding me through their vast selection of furniture with patience and expertise. Marie Jose and Michael were an amazing help! What impressed me the most, however, was the level of care and attention to detail demonstrated by the staff. They went above and beyond to ensure that I was completely satisfied with my purchase, even offering helpful suggestions on how to style my new pieces in my home. Overall, my experience at was nothing short of exceptional. Between the unbeatable financing options and outstanding customer service, I wouldn't hesitate to recommend this store to anyone in search of quality furniture at affordable prices.

Today was the first time my husband and I have been in this store and the sales representative Marie was beyond helpful to us. She was so nice and cares deeply for the customers. She is the reason why we will definitely come back for more furniture options for our house.

Lucy was friendly and helped us so much! Thank you!!

Karla did really good service. Also she helped us fine our dream table Thank you Karla

karla helped me find everything i needed and provided good service 10/10 will be coming back

Karla provided great customer service thank you!! Jose Barajas the manager did an awesome job speaking to customers and being kind.

came in on a service issue and Sales Manager Michael Phelps and Deanna Muñoz were able to solve my issue to where I am fully satisfied also bought a chair from Mikki she was friendly as well I love Ashley’s

Walked into Ashely’s looking for a mirror and was greeted by Lucy with her world class customer service. She was very helpful and knowledgeable about all products and services. I didn’t get the mirror but walked out with something better, a fantastic mattress, a beautiful bed set, pillows and a wonderful shopping experience. She did everything in her power to make sure everything worked out for me and my wife. If you go to Ashely’s make sure to ask for Lucy!

Visited with Amanda and Marie and both were super helpful and made us feel very at ease and made the whole expirence wonderful

(Translated by Google) Today Luis treated us kindly Asia, we had excellent service (Original) Hoy Luis nos tuvo un trato emable Asia nosotros exelente servicio

The process was super easy and loved everything i got. Alex was very helpful, knowledgeable and great attitude. Definitely recommend them 100%.

Luis was very helpful and friendly. Store manager was eager to help, even close to closing time!

My husband and I had a wonderful experience at the Ashley furniture store in Visalia. The trusted advisor Mr. Jorge Hernandez was very helpful, friendly and professional, he made us feel comfortable and confident that we were pleased with our choice. We will definitely be back and we highly recommend the Visalia, Ca. Ashley Furniture store. Thank you so much Mr. Jorge Hernandez!

Jorge was extremely informative and helpful. You can tell he knows what he’s talking about and makes sure you’re purchasing something you will truly be happy with!

Found exactly what I wanted, Jorge was excellent and answered all my questions and concerns.

Marie was very nice and knowledgeable and helped us pick out the best options for us. Two bed sets and a mattress. Funny and very sweet!! Would come back. It’s also our 2nd time back to Ashley they haven’t lets us down.

From beginning to end, excellent. Awesome notifications, delivered on time, perfect!

Thanks to Marie and Jorge for helping me to do my shopping in my bed, it's a great experience, good job guys

I love Ashley’s Furniture!!

Great experience, appreciated Marie and her help was outstanding. Michael was a great resource and was able to fill our needs. Definitely recommend coming here.

Lucy was great to work with. She helped out very much

Marie was super helpful, patient and went above and beyond to entertain our two year old and make the shopping experience a great one rather than an anxious and nerve racking mess. This was the best experience by far from a tired mom that’s been shopping around for 2 months.

My first time in the store, and definitely not my last. We were greeted by Marie, and she was beyond helpful, professional, courteous and very knowledgeable on every product we questioned about. I highly approve of giving this store your time to look around, and you will recieve some of the best service I've experienced from a sales person on a sales floor.

I spoke with Alex on the phone and she was able to get us a better deal in store than online. When we arrived, Luis was there to help us and he did great getting us the bed frame and selecting rugs too. Overall really good experience and saved us some money.

Luis Diaz was very helpful and had great customer service! Thank you for helping me out

Had an excellent overall experience. Sales Associate Alex C. was very helpful and knowledgeable. The two gentlemen who delivered the furniture set it up how I wanted and it took no time at all. Appreciated that with delivery I didn’t have to do a thing, they even took the trash with them. Thank you!

Marie helped me find the perfect sofa with a price within our budget. Super helpful & kind. Would recommend asking for her!

Luis Diaz was very helpful, respectful and supportive, and patient to our needs. Thank you Luis Diaz.

Thank you to Luis for all the help!

The store has everything we are looking for. The manger is very nice and accommodating. Most of all the sales associate Marie is very helpful and professional. She was very patient in showing us all the ones we asked and answers all questions we had. We definitely recommend this furniture shop to all.

Marie, was such a delight. Absolutely wonderful experience. Would definitely be making more purchases in the near future.

Marie was so sweet and informative, it was our first time in but not our last. Very good deals .

Alex Clark was awesome! She went above and beyond to get me the best deal possible!! I am recommending her to my friends and family!

Very pleased with my purchase from this location. Right when we walked in we were greeted. The salesperson at the front asked if we were looking for someone specific, which we told him, yes. I had been researching furniture for months. The only dining set my husband and I could agree on was the Isanti collection. I asked if he had it in the store, they did and it was right in front. Right when I saw it, I knew I wanted it. We looked around the store for awhile but ultimately did not find anything else. Moses was the salesperson at the front, he found us at the back of the store, and helped us get financed, and finalized everything for us. He gave us a lot of information, he was so sweet and helpful. I have had bad experiences from sales people in furniture stores, this was definitely far from that. The set came when they said it would and the guy who put it together, did so quickly, and was also very nice. Very pleasant experience and will be buying from this store in the future.

I am writing to express my sincere gratitude for the outstanding service provided by Marie at Ashley Homestore. Her dedication, knowledge, and commitment to ensuring a positive customer experience truly stood out during our recent visit. From the moment we stepped into the store, Marie greeted us with a warm smile and genuine enthusiasm. She took the time to understand our needs, preferences, and budget constraints. Her patience and attentiveness made us feel valued as customers. Marie’s expertise in furniture selection was evident as she guided us through various options. She listened carefully to our requirements and offered insightful recommendations. Her attention to detail and willingness to explore different styles and materials helped us find the perfect pieces for our home. What impressed us most was Marie’s problem-solving skills. When we encountered a minor issue with delivery scheduling, she proactively addressed it, ensuring a seamless process. Her effective communication and follow-up made the entire experience stress-free. In addition to her professional competence, Marie’s kindness and empathy left a lasting impression. She genuinely cared about our satisfaction and went above and beyond to exceed our expectations. Her personalized approach made us feel like valued clients rather than just another sale. Marie is an asset to your team, and I believe her exceptional service deserves recognition. Please convey our heartfelt thanks to her and acknowledge her outstanding contributions. Thank you for employing such dedicated individuals who make a difference in customers’ lives. We look forward to recommending your store to friends and family based on our positive experience with Marie.

Marie was very helpful and friendly.

Last year we purchased a pair of sofas. We were hesitating and on the fence when Moses the floor sales associate assured us that if we weren't happy with the sofas we could swap them out. He explained that before 1 years we could get the exact sofas replaced or apply the funds to another style if it weren't available. Not a return, but a swap. That made us feel confident in the choice. Fast Forward to a month before the 1 year mark. I called the store to use the swap. The sofas looked horrible because of a design issue. Although we were told before purchasing that the sofa could be machine washed, the cushions had ZERO liner. So the loose filling ALL had to be removed. And when it was removed of course lost any shape it had. My flat beautiful cushions now looked like rolls of fat sausage that take over half the seating space and leaves no room for the accent pillows. Since I have kids I actually wash cushions regularly, like I was told I could. The first thing the associate said when I called was " you can't just swap out a new sofa cause you don't like it, that's not a thing". Not an "I'm so sorry for any misinformation" etc. She then accusingly asked why I had waited "so long" if this was a problem. My personal life is non of anyone's business and this made me upset. Because in fact 5 months prior I was diagnosed with a brain tumor and had to have brain surgery right after Christmas and was STILL recovering. It was only after insisting to try and remedy the problem she passed me to tech support. When tech support came they essentially fluffed my pillows and photographed " how dirty" the sofas were and any spots to show "how you've been taking care of them". I felt very judged and disrespected in my home, especially given my surgery, and let him know what he was saying came across as rude and condescending. There was no follow up to this appointment for 2 weeks. I called back. Amber said there was nothing to be done. Again, no apologies. Very flatly. So I asked to speak to a manager, but he wasn't available. She said she would speak to him and call me back after the weekend. I thanked her for that. Two plus weeks passed, nothing. I called back. Her response was "oh I forgot, he said no". Along this entire way the lack of professionalism was just ridiculous. I don't expect much these days but this was just too much. I never yelled at anyone or was rude and kept level through all interactions and yet was treated this way. I have since filed a complaint through the corporate line. The store set me new cushion covers. Not cushions to replace the deformed ones. Or any type of liner to at least encase them in, leaving my issue unresolved. I don't think I've ever gone out of my way to complain about my service with a store but the only kindness shown was filing my complaint with James and Sibby at Ashley corporate. All this time I never once wanted or had asked for a refund, I just wanted my issue resolved. But I will be calling corporate again and requesting a refund. For me a good business model is NOT misinforming customers to buy your product. It's not being rude to customer and condescending on the phone. It's not forgetting to call them back multiple times. And it's not being rude to them in their own home. We will definitely not be buying from Ashley again and I will not be recommending Ashley to any of my design clients going forward in the future.

Luis Diaz was really helpful and was really helpful.

Jorge Hernández helped with getting us the best deal within our budget. Jorge was very nice, excellent service.

Marie has been very helpful and delightfully nice. Thank you for helping us pick out a new sofa sleeper couch!

Marie Rebelo went above and beyond to help our family get our dining table. Thank you Marie for everything. Good luck in Georgia!!

karla was awesome she was not pushy , rather very informative and now we have a wonderful new living room set Thank you Karla 😄

Thank you Amanda .M , <3

Everyone is always friendly and helpful. I have purchased here several times.

Mike and Moses were super helpful and made my experience super seamless!

Both Amanda and Lucy went above and beyond Thank you ladies.

I was helped by Marie, she was extremely professional and by far the best person we have met to help us.

Experience was very positive . Lucy was very informative and answered my questions with detail. Did not feel any pressure to purchase and made a positive impression .

Marie was wonderfull in helping us on the phone & in person

Marie was very kind and helpfull. We were able to find a really good chair for my dad.

Thank you so much Marie for your help

Marie Is an amazing person ! Appreciate her time and patience with us to get ready for our first home ! We will be back for more of our house needs ! And also thank you Michael !

Luis and Angelica answered all questions we had they were very helpful

Best service hands down. Me & my daughter in law came in last week looking for new furniture for their 1st home. Amanda was such a huge help w/listening to her needs in what she was lookong for & interested in. She spent so much time in creating the vision. Not only did she make sure we were set up with store manager Jose to handle the close of the sale few days later. We came in tonight w/the help of Jose being able to design the livingroom my DNL was able to make a change in design and be happy with results. His patience was greatly appreciated. We will be back for more furniture in thefuture..

Great atmosphere Jose and Amanda did a great job helping us make our home look amazing with the best furniture

Mikki was extremely helpful in finding several things for my house

Amanda was awsome

Marie gives an excellent service to customers!

Moses was very helpful. He went above expectations to help us out to get what we need at an amazing price.

Had a wonderful experience here. Maurice is a wonderful lady and was able to help us with our needs.

Alex Clark was amazing we walked in with no clue on wut we wanted on a dresser and she talked us through on wut we wanted she really is the best

Great Customer Service, Very Helpful with very great attitude, best quality in furniture Thank You Amanda & Patty for all your help made my purchase a lot easier

Loved the service. Karla gave great customer service and explain the various mattress options! I recommend Karla to anyone seeking furniture at Ashley Furniture.

A huge thank you to Karla for assisting me. I was bored and walk in not expect to purchase anything, however, Karla introduced herself and was there for any questions. Needless to say, I am now a proud owner of a Tempur-Luxeadapt mattress. Than you, Karla!

Great place to go and shop for your home furnishings. The sales staff is knowledgeable and patient. Thank you Marie R. for a great experience.

Luis Dias was awesome sales person. Come by and get your best deal with him.

Luis did an excellent job with our purchase. He explained everything with details and recommended a sectional that met our needs. Very helpful and good service

Came into Ashley the manager was very friendly and RSA , and Amanda treated me very well .

She friendly

Extremely unsatisfied. I didn’t receive what I expected.

Angie was awesome!

Marie is great

MISS Mare was fabulous, so sweet and Honest

Marie was very lovely and helpful she helped us get the best deal and made sure we found the best fit for our home would definitely recommend going through her when you visit Ashley’s furniture

Karla was friendly

Amanda was very helpful thorough amazing customer service

Karla is the best, she is kind and helps you with everything.

KARLA WAS FANTASTIC, GAVE US WONDERFUL SERVICE, WE LOVE ASHLEYS

Ruben was so helpful, great coming in and doing business with him. We will come back! Thank you!

Marie was wonderful.