Ashley Store | Visalia, CA 93277

Angelica Gomez was awesome. So was your manager Michael. Angelica was very knowledgeable and helpful. It was a pleasure working with her.

We bought a power reclining couch, from Visalia Ashley store about 5 weeks ago. Jorge Hernandez was our salesman, very knowledgeable, understood our need and helped us picking the right one. Delivery was on time, white glove service,friendly guys !! Whole family is loving this new recliner which has great back support..

Right when we walk in and we were looking around the store and we have one in mind from last time that we were in this store and I went to ask Moises if the piece was sold he checked it and give us a great services definitely coming back for more furniture and great pricing

Marie is fantastic. She is always positive and incredibly professional. She took the time to tour us around and answered all our questions. Definitely looking forward to shopping with her again. Make sure you look for Marie when Visiting the store. ☺️

Jorge was very helpful. Great experience

We ordered a table set and they only delivered the chairs. They keep on postponing the table every week. It’s been over a month from the expected delivery date and we still haven’t got a solid answer if they have the table. I’m better off going to the mountains and cutting a tree down and making one myself.

Hadnwhat we were looking for at a reasonable price. Salesperson knowledgeable, friendly and efficient.

Moses is the best! Always super helpful and has been there for all our furniture needs.

Wonderful sales staff not pushy and let us take our time to decide what we wanted to purchase, great customer service ask for Lucy

Wonderful help!

Marie rebelo I really recommend her she's an amazing sales person and human being she will take care of u.

Marie Rebelo was so sweet. Love her attitude and helping hand.

(Translated by Google) great Mickey (Original) great mikki

Very nice lady Marie and sales manager Michael were excellent people and I highly recommend Ashley because of these people.

Great Service and great prices. Lucy was very helpful!

sales Manager Michael Phelps exceeded our expectations. we will definitely be back ! bravo

Lucy was such a great help. We got the couch we saw online and fell in love. The price was just right!

Johan aand Michael helped us and they were very nice about the whole process and really just easy to talk to. Marie also helped throughout the process of purchasing she made it easy to understand and was patient and respectful with our decision. Overall it was a great experience and we would love to do more businesses with them.

sales Manager Michael Phelps hindered me and my wife for My Vietnam Sevice from 65 to 68 and got a great deal on a recliner for my 49 net ROOM ! we love ashleys

Outstanding service, Thankyou!

I wouldn’t recommend family friends or anyone to buy furniture from here! I purchased a table waited 2 weeks for delivery when the table was delivered it was damaged the whole corner was completely chipped off the delivery company wouldn’t take it they said I had to call Ashley furniture to have someone come out and see if it could be fixed just by looking at it that wasn’t possible so I had to send them pictures of the damage they said it wasn’t fixable so they arranged for another table waited another 2 weeks the delivery company called me the day before asking if it would be ok if they opened the box to inspect it for damage and that they would bubble wrap it I said yes please do please make sure to inspect all corners cause that’s where the damage was on the last one the 2nd table was delivered with damage also on the corner so I told them take the table back it’s damaged the delivery company said no there not taking the table I called Ashley furniture and spot directly to a manager at this point I’m on 4 weeks with 2 damaged tables delivered so i was about done! The manager said please let me make this right so I gave 1 more chance I waited 2 weeks even thought he said he would put in for delivery on the following week this table was delivered when it came this table was also damaged not as much as the other 2 so I called the store spoke with Micheal and he sent a tech out to fix the corner. Ashley furniture is supposedly known for having very nice furniture a customer shouldn’t have to deal with damaged furniture when furniture is purchased it should come in perfect condition! I have bought beds, couches, tables from Mor furniture and NEVER had a piece of furniture come damaged.

Awesome people at the store no complaints here,

Jorge was great help

Very great customer service and super friendly super attentive

The works are so nice

I'm thoroughly enjoying my new living room set from Ashley Homestore! The pullout sofa is stylish and incredibly comfortable - my son even raved about it during his visit. I highly recommend Ashley's Furniture for all your furniture needs. Excellent quality, beautiful designs, and comfortable pieces make them a top choice.

very helpful

Jorge got me taken care of quickly and without hassle .

MARIE WAS A GREAT HELP. VERY FRIENDLY AND KNOWLEDGEABLE

Easy to order at the store, but the mattress arrived a bout a month later than promised.

Well informed. Straight to the point. Didn’t feel harassed or pressured. Easy and fast !

Karla was great !! Thank you Ashley team

Don’t believe the sleep 90 days for free and or exchange. Neither Ashley nor tempurpedic honor that. I purchased a bed on August 18 2024 and paid I’ve 5,000 and was unhappy called Ashley within 3 days. I had to keep the bed and call back within 30 days. Called back several times to no avail and They said they would call me back system was down manager never called. It hasn’t been 90 days my back is worse and I’ve been battling pain since the delivery of bed. Horrible service. Zero stars Visalia Ashley! Zero stars tempurpedic.

I bought 2 brand new recliners that were on clearance. They are in great condition and very comfortable! Everyone was nice and very helpful!

Marie Very patience

I bought 2 yellow/gold couches. They were on sale for an unbelievable price (about $600 each). We had an issue with one of them coming damaged, but their repair person came to the house and fixed the issue within two days. I was pleasantly surprised with the level of service they provided with the issue. The couches we bought aren’t for longevity, but very nice for the price.

Had a wonderful experience with Marie, she was extremely kind and helpful. My wife and I are both grateful for her help and patience. This is our second time purchasing with her and I'm sure there will be many more.

Karla was great! She listened to what we were looking for and helped us find exactly what we needed & wanted! She was not pushy, she was very helpful and knowledgeable. I highly recommend going in to see her for any of your furniture needs.

Amazing experience at Ashley with Ms. Marie Rebelo. If you need furniture please ask for Ms Marie. The delivery guys were on time and were very professional, and careful with my new furniture . Great experience we will recommend and look nowhere else when we need furniture

Marie was an amazing help. She was patient and showed interest in getting us what we liked. I will always return and ask for Marie.

Lucy was friendly

Great job karla

Marie was awsomen in helping us

Great time Great help

Mikki was amazingly helpful and made my purchase not only pleasant and easy but she found amazing couches and dining furniture that I would not have found without her help. Thank you Mikki!!

Came in to look for beds, Karla welcomed us and helped us throughout our process in getting what we looked for. Thank you Karla for helping us get new furniture for our new home!

Great and personal

Very friendly.

Marie was amazing very kind and patient in assisting me in selecting recliner and mattress. I didn’t feel rushed or pressured to buy. Great customer service.

The service was amazing Marie helped us out a lot and was also patient with us

JORGE hernandez gave us Exelkent Service 👏 BRAVO

Staff are nice and approachable.

Very Helpful and I was in and out in a hurry

The sales managers have been so helpful with every step of the way! Huge thanks to Lucy for dealing with our incisiveness and helping us get exactly what we were looking for!

My partner and I were taken care by Karla throughout our whole experience. She was extremely patient, personable and gave an overall wonderful customer service to us. We left happy with a new bed set and desk!

Marie was amazing she helped me find just what I wanted and was very kind and fast throughout the experience!

Maria was an amazing help and we would happily refer our friends to purchase any new home furniture from her. She has the sweetest spirit and was so kind and accommodating. We are excited for our white glove delivery of our new dining set, bedroom set, and living room set!

Karla was friendly and very patient with me. I believe I got the best service possible. I highly recommend her !!

Marie was an excellent sale associate. She made us feel comfortable and helped us pick the best couches for our family. She showed us the pros of each couch we looked at and was fast with our purchase! Definitely recommend her to anyone wanting that comfort.

Marie and michael were really great and helped me out so much! I would deff come back!!

One of the worst stores I’ve had to deal with trying to arrange a delivery time. They just ran us around the block with terrible answering services, and the manager even gave us wrong numbers. Go elsewhere.

Johan was fantastic and really patient. He us know about the 5 year coverage. Everything went smoothly.

johan young man was very pleasant and assisted us with a New Sleeper and Sales Manager Michael Phelps was Awesome ! we Love. Ashley’s

I was helped out by marie and she was absolutely a gem . She got us taken care of FAST and EFFICIENTLY ! Shes truly the best

Miss Marie was so wonderful! She helped us out and was very kind.

Marie was very sweet and really helpful. What wonderful customer service and she had a lot of patience especially with kids.

Karla was amazing, helped us the whole way through!!!!! Thank you so much <3

Moses Rodriguez was great he was very attentive and helpful with all of the questions that we asked he had all the information and was very patient with me and my husband and very specific and detailed on all of the information on the mattress that we bought from him overall we had an enjoyable experience Moses was very helpful

Great service Jorge was great

I was so pleased with the staff at Ashley furniture my son has been wanting a nice comfortable couch for the living room since he loves being in the living room we purchased this couch and finally my son who has a illness can rest comfortably on our new couch and ottoman it’s great quality so soft thank you to Jose for making it happen for us and Mike Jose was very kind took time to address our needs because it was so important for me to find the best couch so mummy son could be comfortable and happy. Really answered all of my questions and was so patient and kind . I will be referring everyone I know to Ashley furniture here in Visalia I only get my furniture from Ashley’s and have nothing but the best things to say about my experience the family is so satisfied and glad to have had Jose and Mike help us we are so happy with our purchase god bless them and everyone at Ashley furniture thank you so much we appreciate your hard work and time and your dedication and just being so great to customers we are 100% happy and satisfied and thankful

Great service

Great service!

Lucy was amazing! She did such a great job!!! Come and get your furniture here at Ashleys. They have amazing help and make sure to ask for Lucy!!!

Sales representative Lucy was very friendly and helpful

Jorge was great with service and helping me with a warrant/credit. He helped me find a great clearance deal and made process smooth. Great customer service skills. Will refer others to Ashley.

Really appreciate the help of Karla from Ashley Visalia for her help for our purchase!

Karla was the best, she showed us everything we wanted to see. She was very patient with us and explained everything tonus.

Karla did outstanding even with our kids being wild

Michael & Lucy were very helpful! They have a variety of beautiful furniture. Hope to get my recliner in a couple of weeks!

Michael Phelps Sales Manager exceeded our expectations

Luis was our salesman and he did an amazing job at explaining everything to us! He help us furnish our new home at a great price!

Johan very friendly

Marie helped us and was such a sweetheart! Highly recommend having her help you with all your furniture needs! :)

Johan is a charming young man, he has a lot of patience and he helped us a lot trying to find furniture for our house. Thank you Johan

Everything went ok, I wish they could get better deals when buying more

Great fast at finding the correct items.. Great customer service very friendly..

Karla, is the best sells rep! She is patient and kind….and does her job with excellence!

Karla expertise was amazing very happy !

(Translated by Google) Johan was a person who always answered my questions in the correct way and with a lot of patience.. with education and quickly.. thank you for assisting us Johann.. (Original) Johan fue una persona que siempre respondio mis preguntas de la manera correcta y con mucha paciencia.. con education y rapides.. gracias por atendernos Johann..

Johan was very friendly, very helfpul and very patient.

I got helped by mikki during my mattress shopping she was super helpful!

Carla was fantastic! She was helpful, kind, informative, and not pushy. We had a great experience with her help!

store Manager Jose Barajas Exceeded our expectations in Visalia WE LOVE ASHLEYS

Michael Phelps sales manager exceeded our expectations!! He helped us load our furniture and made sure we were taken care of!!

Moses was great! Such a helpful knowledgeable associate!

Bought a beautiful 6 piece set from Ashely’s. Mikki was a great sells rep! Loved her energy and knowledge on the products.

Lucy and Mike was very helpful with what we were looking for very helpful

Loved working with Jorge:)

Jorge was an awesome salesperson! Got the bed delivered when I wanted!

Micki was great

Friendly and speedy

Luis was very helpful.

Marie is wonderful, helpful, and very kid. Zero pressure sales experience made this wonderful.

Marie was wonderful and patient, she helped us with all of our needs. Everything was smooth and easy. Thank you again. She has a very motivating spirit! I will go back just for Marie, she has excellent customer service skills and is very professional.

Had a really good experience when me and my boyfriend went to look for a mattress. Lucy helped us with finding the right mattress for us and even helped us in looking at frames as well. We found one that was on backorder online but they managed to have one for us to buy. She also help my MIL find and purchase some things too. I don't remember his name but her manger was also kind to us and made sure everything was going smoothly.

Johan was friendly

Micheal Philips was full of energy and enthusiasm and he sold us!!! We are definitely buying our furniture and bedding from here!

My Wife and I bought our first set of furniture from This Ashley’s, we had an amazing experience thanks to Marie, she was so kind, thoughtful, and helpful! What a rockstar!

All the people in Visalia so polite and professional, Great place to shop. Defianately be back to shop

My husband and I just moved to the area and we have been on the hunt for a bedroom set and breakfast nook/ table set. We decided to check out Ashley’s Furniture and so glad that we did. Right when we walked in, we were greeted by Marie who made this shopping experience wonderful. She was so helpful and so easy to talk to. She listened to all the questions we had and was very patient with us. It was truly one of the best retail experience I had and will be coming back in the future.I would highly recommend and all the staff there are top notch.

Johan was very friendly

Alex was of great help.

Great showroom, nice prices, and Luis Diaz Avila helped us tremendously in our visit. We've purchased here a few times and the service is always great. Highly recommend.

store Manager Jose Barajas very professional assisted us all along the way

Sales Manager Michael Phelps and New employee Johan Tello treated us like family Great Service we love ashleys

Aljandra was very professional and answered all my questions

Excellent service! Will be back for future furniture purchases.

sales Manager Michael Phelps was extremely helpful and Mikki is Awesome as well ! we LOVE ASHLEYS

Lucy was very friendly and helped with all my concerns, mike Phelps also helped

Luis did a fantastic job helping me find a couch… highly recommend him

Had the best experience at Ashley’s. Everyone was so kinda and Amazing!! Great Team members especially Moses & Karla, They helped and explained everything so well. Highly recommended purchasing here. If you plan a visit, please ask for them. You won’t regret it.

Excellent experience with our purchase. All thanks to Moses he really explained everything perfectly with no surprises. Please if you stop by the Visalia Store, ask for Moses.

Luis was very helpful and very friendly.

Marie was the sweetest sales associate and was so patient with us and our children as we asked all sorts of questions and helped us reconfigure couches to help us fit our space.

Probably the worst customer service I’ve ever experienced. Maybe the first time I have ever written a review. Sales person was sweet but gave blatantly wrong information about the product. At first, I thought their stuff looked stylish, but after a couple mins, my new sofa started feeling like it got up on the wrong side of the bed. They have about 1/4 of the stuffing needed. I have added my own pillows inside the cushions which make it tolerable. Couch was delivered damaged. They shipped a new part which was more damaged than the first. Classic. I called them so many times, I’m practically on a first-name basis with their hold music. Actually, in all seriousness nearly impossible to get them in the phone. Have to run the chat gauntlet every time. Severeal hours later you get through. You ask for help, they’re like, they will look into it and call back. Still have NEVER received a call on numerous occasions. I’m starting to think they should rebrand as Trashley Furniture. At least for Halloween, the couch springs creak like a haunted house. I’ve had enough of their chair-ades and table-d promises. Should be voted worst communication in the Valley. The only reason they have high reviews is the salesperson puts you in a higher social pressure situation at check out to submit a 5 star review. With their boss standing directly behind them. Shortly after this experience we also bought furniture at another store. Unfortunately, the other couch arrived more damaged the ASHamed furniture. However, the other company fixed the issue right away. The difference in service is sooo stark. I guess I will do another 3 hour chat session with Ashley to see if they can reschedule their tech for the 5th time.

MIKKI WAS FRIEN8

We highly recommend Luis Diaz! He took great care of what we needed. Was very informative and made sure we left happy with our purchase.

Luis was extremely professional and helped answer any questions we had.

Our salesperson Mikki is great!! Made us feel so comfortable and was very helpful.....amazing!!

Wonderful place to get some new furniture! Wonderful selection and the team is fantastic! Jorge Hernandez was knowledgeable and able to help us tremendously during our visit

Moses was awesome!

Mikki, was friendly

Marie. Great customer service

It was the easiest most pleasant experience my wife and I had with miss Marie. So sweet and helpful. Our go to next time we're furniture shopping.

Marie was the most pleasant and amazing person. It was a joy doing business with her.

Shopped around all day for a rug. Went to Ashley and found an amazing rug. Left and went to several stores to compare and ended up back at Ashley. Best price for a higher quality rug. I even looked online first for the exact rug and found it on some online vendors for more than Ashley’s price. Luis helped me there and he was very cool and friendly. Will definitely come back for a couch soon.

Angelica was super helpful and nice. The sales manager was great as well

Marie was wonderful! She has a heart of gold, and even brought great humor into the purchasing process. Thank you Marie for everything, you are wonderful, cannot wait to receive our sofa!

Mikki was absolutely wonderful and went above and beyond to help us find what we wanted. She set up our whole living room right there in the store with different pieces! Thank you Mikki!

SALES MANAGER MICHAEL PHELPS TREATED US SO WELL LIKE FAMILY, PROFESIONAL GREAT SERVICE.JORGE HERNANDEZ WAS GR8 ALSO 🤩

Best customer service by Luis Diaz!!

Amazing establishment. Moses really put his time and sweat into helping us make the right decision. He went above and beyond while helping us. We really appreciate the service that was given. It really helped us make the right purchase.

Karla assisted us and she was amazing. I am not one who enjoys shopping for furniture, but she found us exactly what we were looking for and for a wonderful price. We appreciated the customer service and the quality of furniture. Thank you so much Ashley Home Furniture!

Super helpful and patient with my indecisiveness.

Marie provided exceptional service to my mother in helping her select new furniture for her living room.

I had a great experience and Marie was very helpful and kind recommend to come back if you need furniture.

I had a great experience and Marie was very helpful and kind recommend to come back if you need furniture.

Thank you Alex for helping us today!

Karla was a great help, very friendly and helpful

Karla was very helpful!

Moses was an amazing salesman. He let us take our time to look around and was extremely knowledgeable about the furniture we were searching for. He has great customer service!

Luis is amazing

Luis was a big help!

Jorge was amazing he took care of us and patty was awesome as well!

Great service from Jose

Marie was very nice and helpful.

I recently had the pleasure of working with Marie at Ashley Furniture for the purchase of a new bed frame and mattress. Marie's level of professionalism and dedication to customer satisfaction was truly impressive. She guided me through the selection process with clear and thoughtful recommendations, making sure I felt confident in my choices. Her attentive and courteous service made the entire buying experience smooth and pleasant. I highly recommend Marie for anyone seeking top-notch assistance and a superior shopping experience.

I recently purchased a bed frame and mattress from Marie at Ashley Furniture, and I couldn't be more impressed. Marie's professionalism and expertise were evident from the moment I walked in. She provided exceptional service, offering valuable insights and ensuring I found exactly what I needed. Her attentiveness and knowledgeable approach made the entire experience seamless and enjoyable. I highly recommend Marie for anyone looking for outstanding customer service and a stress-free shopping experience.

Martha, Karla and Mike helped me better than any other furniture stores in town. Definitely come and get the great deals they have.

Had Luis help with my purchase today was a great experience

Moises was very nice and professional. Ask for him for your next purchase.

Great customer service

Nice people great customer service bought a bed and they helped with all the questions and concerns we had!

Marie Robelo she was very patient and very helpful and youthful . Please give her raise

Marie was very helpful & knowledgeable... enjoyed working with her

Marie was friendly

Luis was great help! Walked in n out with exactly what I needed.

(Translated by Google) Karla helped me, I highly recommend them. (Original) Karla me atendio muy les recomiendo

Karla was amazing and friendly when it came to purchasing a dining room table. She was very helpful with the buying process as well.

Staff really helped us and guided us.

It was a great experience

I had a wonderful experience with Carla, would buy again at Ashley's, they helped us buy what we needed!

Perfect service!

Karla was very kind, patient and super helpful. We were shopping at a lot of different retailers and she gave us the best experience. She was understanding to our wants and needs for our purchase.

Karla was very friendly and helpful in picking our new sectional.

Amazing customer service and helped us with anything we needed especially since we were first time customers. That just made our experience worth while.

sales Manager Michael Phelps treated me and daughter like queens . it was our 1st time visiting with Ashley Homestore , and it won’t be the Last! thank you Michael for outstanding service !

Mikki was friendly

We were helped by Luis, we purchased a table and a recliner, he was very kind and helpful.

Great services! Karla was the person who helped us and she was very attentive and helpful!

Great services!

Awesome pricing and customer service

(Translated by Google) Moisés was very friendly, knows the products very well, answered all our questions and offered solutions and ideas. Excellent treatment, very good experience. Excellent at explaining details and very honest. Awesome! (Original) Moisés fue muy amable , conoce muy bien los productos , contestó todas nuestras preguntas y ofreció soluciones e ideas . Excelente trato, muy buena experiencia . Excelente explicando detalles y muy honesto. Awesome !

Karla was friendly and helpful..good deal!

Great Service and Price , Karla was very helpful and nice

Marie was sweet

Marie Rebelo made our Ashley Furniture shopping experience a great one. She was so helpful, knowledgeable, and kind. She made the process of purchasing our dining room table easy and enjoyable. Thank you, Marie!

Wonderful Michael Phelps and Marie were the absolute best we could have had the opportunity to work with through our new sofa buying experience. Marie took her time helping us and walked through the variety of sofas and gave us great ideas for our home redesign. As veterans we deeply appreciate the support that Ashley's offers for military members. But mostly we appreciate the great service. Couldn't recommend this location more!

Angelica was amazing!

sales ManagerMichael Phelps sold us a beautiful living room set , Serviced and protected for 5 Wonderfull years ! We Love Ashley’s

Me and my mom were looking for furniture and Marie did a wonderful job on showing us all of their furniture and making us feel welcomed throughout the whole time. Thank you Marie!!!

Great service in Ashley Furniture Store Visalia CA. Luis Dias was able to assist us with great customer service. No rushing. He helped us in selecting the best for our home. Thank you Luis for giving us the best prices and for taking the time to explain in Spanish and English so we could understand all the details of our purchase. See you next time. The Hernandez

We were able to find a couch we really liked after many years without a couch. We were helped by Lucy who was very friendly and was even able to get us a discounted rate. Overall we were happy with the customer service and pricing for the quality.

sales Manager Michael Phelps made our shopping experience pleasant and I would definitely recommend Ashley’s Furniture in Visalia Aesome place to shop. Sales associate Moses Rodriguez walked me around and showed me everything and answered all of my questions.

SALES MGR MICAHAEL PHELPS TREATED US VERY WELL, and Moses Great Salman as well. WE LOVE ASHLEY'S. And Moses Rodriguez was the nicest, most helpful salesman I ever met. He was very helpful. Thank you Moses.

Luis at Ashley’s Visalia location did a great job answering our questions and getting us the best possible deal

Lucy was very helpful! Showed me all the furniture I was looking for.

Lucy helped us this after noon , and she is amazing in all ways !!!100%recommend

Alex was really helpful and made the process very simple and easy!

Alex was very helpful!! It was a very fast process! (:

Thank you so much Luis for helping us find our new table for our new home! We came in less than an hour before closing and he was so nice and helpful. We didn’t feel rushed at all! Again thank you! I’ll be back for my couches!

First time purchasing at Ashley’s furniture store, and it was a great experience with their customer service as well as Marie Showalter the one who helped us with everything thank you for your patience.

We continue to make major purchase because their customer service, price and quality are top notch.

Thank you Marie Rebelo!! It was a pleasure working with you.

Mikki was the best! So helpful and so kind and fun!

Amazing service! Karla was patient with us, as we took a long time to choose the right furniture.

Ashley store is my go to for all home furnishing needs! Karla was the associate who helped through the whole process! She’s patient and informative! Thank you!!!

Thanks for the awesome help Michael.

SALES MANAGER MICHAEL PHELPS AND MOSES TEATED US LIJE FAMIKY AND BOUGHT SOME NICE FURNITURE ON TIPPTY TOP !! WE LOVE ASHLEYS

sales Manger Michael Phelps treated us like kings , also Mose Was very helpful WE LOVE ASHLEYS FURNITURE HOMESTORE GREAT SERVIVE ALWAYZ

Marie was excellent ! She was very helpful during living room set purchasing!

This place is amazing!! The customer service was even better! Staff were very helpful and patient. We left out with everything we came in looking for. Highly recommend!

Angelica G., helped guide me around the showroom. I found items i loved, and she helped me finance everything. I left happy with my choices and grateful that i was not persuaded. That is great customer service!

Awesome customer service very helpful Angelica was also friendly and amazing got my new mattress thanks to her

Marie, a very sweet woman helped me and my fiancee out with getting a desk and a oversized chair. She was able to give us free delivery on our desk. I love how she is so soft spoken and how kind she was to us. She is the best.

The sales associate Michelle (mikki) took her time and really made my vision come true! I highly recommend her for all your furniture design needs!

Michele Kinner is an EXCELLENT sales associate! Great service, very friendly, and extremely professional! I would recommend her to family and friends!

I had a lot of help finding the right bed from Mikki

I recently visited Visalia Ashley looking for a mattress and I have to say, I was incredibly impressed by the service I received from Michele Kinner. She was immediately welcoming and approachable. She took the time to understand my needs and budget, then expertly guided me through the various options available. Her product knowledge was fantastic, she was able to answer all my questions about materials, construction, and functionality in a clear and concise way. I will not go to another person!

I had a lot of help choosing the right kind of sofa I wanted with Mikki. She is really kind and sweet and was great working with

Michele Kinner was very kind and offered me great servicio. I recommend going to Michele for your furniture needs.

Michelle Kinner is the absolute best. Her knowledge and expertise in design and comfort are unsurpassed. I am so grateful that she is available for customers at Ashley!

(Translated by Google) Michele Kinner was very kind to help me get the furniture, I am very grateful for the service. (Original) Michele Kinner fue muy amable por que me ayudó a conseguir los muebles estoy muy agradecida por el servicio

Michele Kinner at Ashley Futniture in Visalia, CA was awesome! She was very helpful and able to help me find what I needed within my budget. She was very friendly and ensured I got the best service possible.

Super fun that I went into Ashley and got helped my Mikki!! It’s not everyday you run into someone with the same name!💜 Mikki helped me find the sofa set I was trying to find online in store. Unfortunately it was too big for my space but definitely a fun personable experience. Ask for Mikki when you go in!

Alex was very helpful without being pushy, she gave us space when we needed and got us discounts.

Moses was very helpful and patient with me in deciding what I wanted for my living room.

Moses was super very helpful

Excellent Service. We contacted Lucy to get our Reclining Sofa. She helped us out with what we want. So was so kind and gave us the best deal. Highly recommend her for your purchases.

Bought a few sofas, tables, and chairs from Ashley Furniture everything was good at the store until delivery day. I was extremely disappointed with the delivery I paid extra for them to deliver to my house and set up. I made sure I asked prior if all items were going to be in original packaging in which they said yes. On the day of delivery Items were wrapped poorly, not protected well , and not in original packaging. So if you think you will be receiving a white glove delivery for paying extra that is not going to happen. Buyer beware on delivery fees. I included pictures of wrapping and how the sofas came in dirty.

Marie has been awesome .Very warm and knowledgeable .She treats us very well and makes our decision making easier .Total asset for the store .I would give a six stars if there's such thing.

Loved the customer service they offered and they sure have some good deals

Marie was very helpful with everything, as soon as we walked into the Ashley's store she greeted us. She went above and beyond with her service very sweet.

Maire and Michele helped my family and I choose a dinning table she was amazing knowledgeable professional extremely patient with us she maid the whole experience so much easier will definitely be coming back.

sales manager Michael Phelps and Lucy Garcia showed us all product and assisted us with Professionalism..actually we felt like family. wE went to two other stores but did not receive the selection and family atmosphere at Ashley's . WE LOVE ASHLEYS

Lucy is absolutely amazing! She gave me the best of deals ON TOP of deals! Her performance and personality was great! Great person overall! Thanks Lucy for my new mattress and bed frame!

Maire was our associate and it was beyond a blessing to meet her and have her help us choose a dining table and bunk beds for our boys she was extremely patient with us. Amazing experience

Excellent customer service. I was greeted immediately. Fast and friendly service while choosing a mattress. Was not pressured into making a sale. My sales rep Mikki was very helpful. Excellent experience.

Carla was SO very helpful and gave us an AMAZING deal! We will go back and visit her again for our home needs!

Mikki was very helpful and friendly. Very knowledgeable on mattresses which was a huge help to us in deciding on our bed!

Mickey was amazing. No pressure salesperson, and very knowledgeable in the whole store.

Ms. Marie & Michael Phelps are amazing. 5 star service. Highly recommend Ashley Furniture

Luis has been my go- to guy for furniture. Took care of me, my wants / needs and never made me feel like i had to get something i was unsure of. Definitely the best!

Deeply recommend shopping at Ashley look for Luis he’s a great helpful guy he will definitely get you what you need, had a great experience shopping here thanks to Luis. We’ll definitely be back.

Just finished shopping here! Totally recommend! Great help especially Luis, very helpful man and very kind.

It was really great and Mikki had a really great and fun personality!

Got to look at all the new furniture and mikki was very helpful in our search for new furniture

My partner and I had a experience

Mike Phelps and Alex were amazing. Extremely knowledgeable and helpful they went above and beyond to help us out. Best place for furniture in town.

Awesome customer service with Mikki!!! She went above and beyond with every detail from living room and dining sets to rugs and decor for our home! Thank you for the visuals not just pointing furniture out but she actually was moving and picking out styles to help us!! Thanks again Mikki

If you’re buying furniture you need to see Karla at Ashley furniture in Visalia. I couldn’t make up my mind and Karla was so patient and took the time to help me find exactly what I was looking for at a reasonable price. I left the store happy and confident with my purchase!

Moses Rodriguez was awesome he didn’t pressure us on any thin and answers all of our questions and concerns.

Amanda was fabulous - knowledgeable, friendly and perky!!!!

Moses was amazing and helped with ABSOLUTELY everything! 10/10

We had a great experience shopping at Ashley. Customer service was awesome! Luis went above and beyond to help us! We will definitely be back!

Only been in here for a minute so I couldn't tell you prices and service as much as I liked to .

Angelica was very helpful and professional in helping us find our new dining table set !

Luis helped us out both times we’ve been in the store and hooked us up with a great deal on our personalized power sectional. 10/10 experience! Will definitely be coming back for future purchases.

First time purchasing here. Great service and great prices. Thanks Marie!

Mikki was very helpful and attentive with us ! 😊

Luis is my favorite person here at Ashley’s. This man went out of his way for my family to get what we needed. Honest, friendly, courteous, best service I’ve had in a while furniture shopping. Thanks is Luis.

Amanda was amazing! Very helpful, friendly and just over all showed us great customer service. We definitely made a purchase because of her great help. We’re excited to be once again shopping at Ashley’s. Thank you Amanda!!

Super friendly very helpful and patient

Great service!!! And amazing prices.

Purchased new bedroom set & mattress. Great customer service by Karla & Michael. Quality furniture!!!

Karla was very helpful. We purchased a bedroom set with her help

Moses was AMAZING!!! I came twice and both times he was more than helpful, made great suggestions and had the BEST taste! I will def be coming back for future furnishing purchases. If you come here, ask for Moses!!!

Process was great. Alejandra was the team member that helped with my purchase and got me a super good deal. Picking up my new sectional from the warehouse today as I don’t want to wait for the 3 week delivery time.

Karla and Lucy were super helpful. Answering our questions.

Bought a outdoor patio table, Moses and Jose were real helpful, they priced match and gave me a great deal.

Amanda was very friendly!

Thank you Karla for all your help! Best customer service! Best furniture store in town! Come to Karla!!

Luis was excellent! A Gentlmen... A pleasure to work with...

Marie was better than friendly... patient and helpful with selection of bed...

Nice and very helpful

Very nice and helpful

Marie was very nice and helpful.

Great customer service. Appreciate the outcome of my order.

(Translated by Google) Luis Diaz treated us very well, thank you (Original) Luis diaz nos atendio muy bien gracias

Marie was the best. I appreciate her professionalism and integrity.

Luis was great help. He guided us through everything

Marie you are amazing! Thank you so much for all of your help. You are so sweet and respectful. She is the only reason why I bought my furniture at Ashley’s. Ask for her you won’t regret it. The manager Michael Phelps was also very helpful. Thank you for the amazing customer service to both of you. 10/10 recommend.

(Translated by Google) Karla Excellent help, kindness and patience He answered all my questions and helped me with all the steps of my purchase. Thank you very much Karla (Original) Karla Excelente ayuda,amabilidad y paciencia Respondió todas mis preguntas y me ayudó con todos los pasos mi compra Muchas gracias Karla

Moses was so great. He showed me all the different options of mattresses and bases for what I was looking for. I recommend asking for him when coming in!

Karla was EXTREMELY helpful when buying my first ever bed set. I was full of questions and was worried I would annoy her but she was genuinely very helpful and made the process very very easy and reassured me that everything would go through smoothly. Would and will come back soon!

SALES MANAGER MICHAEL PHELPS WAS AQESOME HELPED ME WITH MY NEEDS , AS WELL AMANDA M. WE love Ashley's ❤️

Very fast nice and easy purchase experience

Walk into Ashley's furniture looking for a new bedroom set and we were greeted by Marie. Not really looking into buying today but Maries kindness and sales approach was what sold us into buying we were also able to save some money on our purchase. Thanks to Marie and management.

Had a great customer service experience. Knowledgeable and helpful. Thanks to Luis.

I recently had the pleasure of visiting Ashley’s furniture and I must say, it exceeded all my expectations. The offer of 0 down and 0 interest immediately caught my attention, but it was the exceptional customer service that truly made my experience memorable. From the moment I walked in, I was greeted warmly by knowledgeable staff who were eager to assist me without being pushy. They took the time to understand my needs and preferences, guiding me through their vast selection of furniture with patience and expertise. Marie Jose and Michael were an amazing help! What impressed me the most, however, was the level of care and attention to detail demonstrated by the staff. They went above and beyond to ensure that I was completely satisfied with my purchase, even offering helpful suggestions on how to style my new pieces in my home. Overall, my experience at was nothing short of exceptional. Between the unbeatable financing options and outstanding customer service, I wouldn't hesitate to recommend this store to anyone in search of quality furniture at affordable prices.

Today was the first time my husband and I have been in this store and the sales representative Marie was beyond helpful to us. She was so nice and cares deeply for the customers. She is the reason why we will definitely come back for more furniture options for our house.

Lucy was friendly and helped us so much! Thank you!!

Karla did really good service. Also she helped us fine our dream table Thank you Karla

karla helped me find everything i needed and provided good service 10/10 will be coming back

Karla provided great customer service thank you!! Jose Barajas the manager did an awesome job speaking to customers and being kind.

came in on a service issue and Sales Manager Michael Phelps and Deanna Muñoz were able to solve my issue to where I am fully satisfied also bought a chair from Mikki she was friendly as well I love Ashley’s

Walked into Ashely’s looking for a mirror and was greeted by Lucy with her world class customer service. She was very helpful and knowledgeable about all products and services. I didn’t get the mirror but walked out with something better, a fantastic mattress, a beautiful bed set, pillows and a wonderful shopping experience. She did everything in her power to make sure everything worked out for me and my wife. If you go to Ashely’s make sure to ask for Lucy!

Visited with Amanda and Marie and both were super helpful and made us feel very at ease and made the whole expirence wonderful

(Translated by Google) Today Luis treated us kindly Asia, we had excellent service (Original) Hoy Luis nos tuvo un trato emable Asia nosotros exelente servicio

The process was super easy and loved everything i got. Alex was very helpful, knowledgeable and great attitude. Definitely recommend them 100%.

Luis was very helpful and friendly. Store manager was eager to help, even close to closing time!

My husband and I had a wonderful experience at the Ashley furniture store in Visalia. The trusted advisor Mr. Jorge Hernandez was very helpful, friendly and professional, he made us feel comfortable and confident that we were pleased with our choice. We will definitely be back and we highly recommend the Visalia, Ca. Ashley Furniture store. Thank you so much Mr. Jorge Hernandez!

Jorge was extremely informative and helpful. You can tell he knows what he’s talking about and makes sure you’re purchasing something you will truly be happy with!

Found exactly what I wanted, Jorge was excellent and answered all my questions and concerns.

Marie was very nice and knowledgeable and helped us pick out the best options for us. Two bed sets and a mattress. Funny and very sweet!! Would come back. It’s also our 2nd time back to Ashley they haven’t lets us down.

From beginning to end, excellent. Awesome notifications, delivered on time, perfect!

Thanks to Marie and Jorge for helping me to do my shopping in my bed, it's a great experience, good job guys

I love Ashley’s Furniture!!

Great experience, appreciated Marie and her help was outstanding. Michael was a great resource and was able to fill our needs. Definitely recommend coming here.

Lucy was great to work with. She helped out very much

Marie was super helpful, patient and went above and beyond to entertain our two year old and make the shopping experience a great one rather than an anxious and nerve racking mess. This was the best experience by far from a tired mom that’s been shopping around for 2 months.

My first time in the store, and definitely not my last. We were greeted by Marie, and she was beyond helpful, professional, courteous and very knowledgeable on every product we questioned about. I highly approve of giving this store your time to look around, and you will recieve some of the best service I've experienced from a sales person on a sales floor.

I spoke with Alex on the phone and she was able to get us a better deal in store than online. When we arrived, Luis was there to help us and he did great getting us the bed frame and selecting rugs too. Overall really good experience and saved us some money.

Luis Diaz was very helpful and had great customer service! Thank you for helping me out

Had an excellent overall experience. Sales Associate Alex C. was very helpful and knowledgeable. The two gentlemen who delivered the furniture set it up how I wanted and it took no time at all. Appreciated that with delivery I didn’t have to do a thing, they even took the trash with them. Thank you!

Marie helped me find the perfect sofa with a price within our budget. Super helpful & kind. Would recommend asking for her!

Luis Diaz was very helpful, respectful and supportive, and patient to our needs. Thank you Luis Diaz.

Thank you to Luis for all the help!

The store has everything we are looking for. The manger is very nice and accommodating. Most of all the sales associate Marie is very helpful and professional. She was very patient in showing us all the ones we asked and answers all questions we had. We definitely recommend this furniture shop to all.

Marie, was such a delight. Absolutely wonderful experience. Would definitely be making more purchases in the near future.

Marie was so sweet and informative, it was our first time in but not our last. Very good deals .

Alex Clark was awesome! She went above and beyond to get me the best deal possible!! I am recommending her to my friends and family!

Very pleased with my purchase from this location. Right when we walked in we were greeted. The salesperson at the front asked if we were looking for someone specific, which we told him, yes. I had been researching furniture for months. The only dining set my husband and I could agree on was the Isanti collection. I asked if he had it in the store, they did and it was right in front. Right when I saw it, I knew I wanted it. We looked around the store for awhile but ultimately did not find anything else. Moses was the salesperson at the front, he found us at the back of the store, and helped us get financed, and finalized everything for us. He gave us a lot of information, he was so sweet and helpful. I have had bad experiences from sales people in furniture stores, this was definitely far from that. The set came when they said it would and the guy who put it together, did so quickly, and was also very nice. Very pleasant experience and will be buying from this store in the future.

I am writing to express my sincere gratitude for the outstanding service provided by Marie at Ashley Homestore. Her dedication, knowledge, and commitment to ensuring a positive customer experience truly stood out during our recent visit. From the moment we stepped into the store, Marie greeted us with a warm smile and genuine enthusiasm. She took the time to understand our needs, preferences, and budget constraints. Her patience and attentiveness made us feel valued as customers. Marie’s expertise in furniture selection was evident as she guided us through various options. She listened carefully to our requirements and offered insightful recommendations. Her attention to detail and willingness to explore different styles and materials helped us find the perfect pieces for our home. What impressed us most was Marie’s problem-solving skills. When we encountered a minor issue with delivery scheduling, she proactively addressed it, ensuring a seamless process. Her effective communication and follow-up made the entire experience stress-free. In addition to her professional competence, Marie’s kindness and empathy left a lasting impression. She genuinely cared about our satisfaction and went above and beyond to exceed our expectations. Her personalized approach made us feel like valued clients rather than just another sale. Marie is an asset to your team, and I believe her exceptional service deserves recognition. Please convey our heartfelt thanks to her and acknowledge her outstanding contributions. Thank you for employing such dedicated individuals who make a difference in customers’ lives. We look forward to recommending your store to friends and family based on our positive experience with Marie.

Marie was very helpful and friendly.

Last year we purchased a pair of sofas. We were hesitating and on the fence when Moses the floor sales associate assured us that if we weren't happy with the sofas we could swap them out. He explained that before 1 years we could get the exact sofas replaced or apply the funds to another style if it weren't available. Not a return, but a swap. That made us feel confident in the choice. Fast Forward to a month before the 1 year mark. I called the store to use the swap. The sofas looked horrible because of a design issue. Although we were told before purchasing that the sofa could be machine washed, the cushions had ZERO liner. So the loose filling ALL had to be removed. And when it was removed of course lost any shape it had. My flat beautiful cushions now looked like rolls of fat sausage that take over half the seating space and leaves no room for the accent pillows. Since I have kids I actually wash cushions regularly, like I was told I could. The first thing the associate said when I called was " you can't just swap out a new sofa cause you don't like it, that's not a thing". Not an "I'm so sorry for any misinformation" etc. She then accusingly asked why I had waited "so long" if this was a problem. My personal life is non of anyone's business and this made me upset. Because in fact 5 months prior I was diagnosed with a brain tumor and had to have brain surgery right after Christmas and was STILL recovering. It was only after insisting to try and remedy the problem she passed me to tech support. When tech support came they essentially fluffed my pillows and photographed " how dirty" the sofas were and any spots to show "how you've been taking care of them". I felt very judged and disrespected in my home, especially given my surgery, and let him know what he was saying came across as rude and condescending. There was no follow up to this appointment for 2 weeks. I called back. Amber said there was nothing to be done. Again, no apologies. Very flatly. So I asked to speak to a manager, but he wasn't available. She said she would speak to him and call me back after the weekend. I thanked her for that. Two plus weeks passed, nothing. I called back. Her response was "oh I forgot, he said no". Along this entire way the lack of professionalism was just ridiculous. I don't expect much these days but this was just too much. I never yelled at anyone or was rude and kept level through all interactions and yet was treated this way. I have since filed a complaint through the corporate line. The store set me new cushion covers. Not cushions to replace the deformed ones. Or any type of liner to at least encase them in, leaving my issue unresolved. I don't think I've ever gone out of my way to complain about my service with a store but the only kindness shown was filing my complaint with James and Sibby at Ashley corporate. All this time I never once wanted or had asked for a refund, I just wanted my issue resolved. But I will be calling corporate again and requesting a refund. For me a good business model is NOT misinforming customers to buy your product. It's not being rude to customer and condescending on the phone. It's not forgetting to call them back multiple times. And it's not being rude to them in their own home. We will definitely not be buying from Ashley again and I will not be recommending Ashley to any of my design clients going forward in the future.

Luis Diaz was really helpful and was really helpful.

Jorge Hernández helped with getting us the best deal within our budget. Jorge was very nice, excellent service.

Marie has been very helpful and delightfully nice. Thank you for helping us pick out a new sofa sleeper couch!

Marie Rebelo went above and beyond to help our family get our dining table. Thank you Marie for everything. Good luck in Georgia!!

karla was awesome she was not pushy , rather very informative and now we have a wonderful new living room set Thank you Karla 😄

Thank you Amanda .M , <3

Everyone is always friendly and helpful. I have purchased here several times.

Mike and Moses were super helpful and made my experience super seamless!

Both Amanda and Lucy went above and beyond Thank you ladies.

I was helped by Marie, she was extremely professional and by far the best person we have met to help us.

Experience was very positive . Lucy was very informative and answered my questions with detail. Did not feel any pressure to purchase and made a positive impression .

Marie was wonderfull in helping us on the phone & in person

Marie was very kind and helpfull. We were able to find a really good chair for my dad.

Thank you so much Marie for your help

Marie Is an amazing person ! Appreciate her time and patience with us to get ready for our first home ! We will be back for more of our house needs ! And also thank you Michael !

Luis and Angelica answered all questions we had they were very helpful

Best service hands down. Me & my daughter in law came in last week looking for new furniture for their 1st home. Amanda was such a huge help w/listening to her needs in what she was lookong for & interested in. She spent so much time in creating the vision. Not only did she make sure we were set up with store manager Jose to handle the close of the sale few days later. We came in tonight w/the help of Jose being able to design the livingroom my DNL was able to make a change in design and be happy with results. His patience was greatly appreciated. We will be back for more furniture in thefuture..

Great atmosphere Jose and Amanda did a great job helping us make our home look amazing with the best furniture

Mikki was extremely helpful in finding several things for my house

Amanda was awsome

Marie gives an excellent service to customers!

Moses was very helpful. He went above expectations to help us out to get what we need at an amazing price.

Had a wonderful experience here. Maurice is a wonderful lady and was able to help us with our needs.

Alex Clark was amazing we walked in with no clue on wut we wanted on a dresser and she talked us through on wut we wanted she really is the best

Great Customer Service, Very Helpful with very great attitude, best quality in furniture Thank You Amanda & Patty for all your help made my purchase a lot easier

Loved the service. Karla gave great customer service and explain the various mattress options! I recommend Karla to anyone seeking furniture at Ashley Furniture.

A huge thank you to Karla for assisting me. I was bored and walk in not expect to purchase anything, however, Karla introduced herself and was there for any questions. Needless to say, I am now a proud owner of a Tempur-Luxeadapt mattress. Than you, Karla!

Great place to go and shop for your home furnishings. The sales staff is knowledgeable and patient. Thank you Marie R. for a great experience.

Luis Dias was awesome sales person. Come by and get your best deal with him.

Luis did an excellent job with our purchase. He explained everything with details and recommended a sectional that met our needs. Very helpful and good service

Came into Ashley the manager was very friendly and RSA , and Amanda treated me very well .

She friendly

Extremely unsatisfied. I didn’t receive what I expected.

Angie was awesome!

Marie is great

MISS Mare was fabulous, so sweet and Honest

Marie was very lovely and helpful she helped us get the best deal and made sure we found the best fit for our home would definitely recommend going through her when you visit Ashley’s furniture

Karla was friendly

Amanda was very helpful thorough amazing customer service

Karla is the best, she is kind and helps you with everything.

KARLA WAS FANTASTIC, GAVE US WONDERFUL SERVICE, WE LOVE ASHLEYS

Ruben was so helpful, great coming in and doing business with him. We will come back! Thank you!

Marie was wonderful.

Luis Diaz was friendly and helped us purchase a couch.

Luis Díaz was very helpful and took us through the process of delivery and financing. Very helpful.

Just adopted a dog at Ashleys! 😊

Wonderful experience furniture shopping! Jorge was extremely helpful and informative throughout the entire process.

Was a great experience with Jorge! Very friendly and super helpful!

(Translated by Google) Jorge Hernandez great job! (Original) Jorge Hernandez great job !

Amanda was a good woman and sales representative

Karla was so friendly and helpful! Thank you so much I appreciate your patience and understanding 😊

Lucy was amazing help

Luis was a great help in buying a sofa👍

Lucy did a great job!

Moses was very helpful with helping us make our purchase on our couches and made everything very easy!!! If you need couches come find Moses he will get you right!!!

Maire thank you for all you did for my family and I.. we were able to get our couches.

Angie was so great Was so happy that we came back to buy more furniture a couple of days later.

Alex helped me and did an outstanding job!

Alex was very helpful and friendly

The Sales Department team at the Ashley location in Visalia were very professional and efficient in assisting me with my purchase. I will be returning for future purchases and will be sending family and friends! The quality of the furniture is superb!!

Moses was friendly and professional!!

Thanks Luis!

Very polite and helpful Moses was very helpful

Service is great and sale process was easy.

Moses was very helpful and took his time explaining exactly what I was buying.

Karla helped us find what we needed. Great customer service at the Visalia CA Ashley furniture store.

Karla was such a great help! Got a whole new furniture set thanks to her in and out in a quick and easy manner!

Lucy did a great job, founds us exactly what we wanted!!!

Karla was friendly.This couch is really comfortable.

Amanda and Marie are the sweetest! I definitely recommend coming here for all your furniture needs

Excellent service. Went the extra mile.

Lucy was friendly and very helpful.

Karla was friendly and knowledgeable about the furniture. Most helpful looking for pieces that would fit and match. She answered my questions, and did not rush me while I was deciding. Thank you Karla.

Excellent service.Marie is very helpful.Very patient& professional.

(Translated by Google) Luis Díaz Very Good Service Thank you very much (Original) Luis Díaz Muy Buen Servicio Muchas Gracias

Maria was so kind and so patient and so knowledgeable. I am very impressed with her level of professionalism and service. World Class.

Alex was great and walk me through the process

Amanda was so amazing!!! I’m so glad we are able to edit these….. The sales representatives are absolutely amazing. The customer service representatives that sit behind the desk are so unprofessional and rude for no reason. Long story short we bought a couch that didn’t fit so we canceled the order the next day and picked a smaller cheaper couch. DEANA was so rude to me and to the sales representative Amanda when we tried to update the order. After making the switch Deana said we would have to pay another 200 dollars. We tried asking questions about the transaction and kept getting cut off or belittled. The transaction didn’t make any sense to us since the first couch we picked was way more expensive. Deana was already so angry and irritated we ended up just deciding to cancel the couch order all together. A couple days pass and I start seeing refunds after the large refund. I called customer service and they stated they were refunds from the first transaction.They were willing to explain everything. Fast forward to a week before our items are suppose to be shipped and I see an item on our order that should have been removed. I called the location and once again had to speak to Deana. She stated that she would cancel the item and I would see a refund. I asked her how much the refund would be for so I can keep an eye on my bank statement and once again very rudely she stated she couldn’t answer that question since she was the only one in today. I get that customer service can be tough but being rude to customers for no reason is not okay. Not once or twice but three times. We loved working with Amanda but we will never be returning to this store and we definitely won’t be recommending our friends or family members here

Luis did a very good job at helping us find the furniture we desired, he also helped us open an Ashley credit card. Very friendly and great work.

Great service & super patient.

Moses was our salesman and he was super friendly and helpful! He made the process of purchasing very easy going. I would definitely recommend Ashley Furniture and talk to Moses for any of your needs.

Moses helped us out and he was very nice, answered all my questions and just gave me an overall great experience.

Great experience. Our sales person is Karla, paid attention to details and was very helpful in our selections for home furniture. She took her time with us. Now we are waiting on the deliveries!!

Amazing

sales Manager Michael Phelps treated like family, we went in and purchased are dream livingroom set ! very pleasurable and would definitely recommend

Michael Phelps was awesome and a great help! 😎

Michael was great, friendly, and attentive.

Mike and Luis were super helpful and friendly, I recommend purchasing from here!

Karla was great answered all of our questions she new what she was talking about

Visiting Ashley to find a queen bed frame I was helped by a supportive and friendly staff member Moses who guided me and answered my all my questions:).

Smooth and very helpful!

Extremely helpful and knowledgeable. Will see him for future

Moses was great helping us

SALES MANAGER MICHAEL PHELPS WAS OUTSTANDING

Alex was great!! She was very helpful and attentive.

The associate Karla from Ashley furniture in Visalia helped me find the perfect sectional for my new home I’m soo excited she’s super helpful and nice immediately got me approved highly recommend

Carla was great.

Marie was so kind, helpful and just a pure delight! After being given the run around with customer service on the phone, Marie was calming and reassuring. Thank you Marie for being so helpful and wonderful.

Karla was fantastic!

Marie was very nice and helpful!

Karla was a great help to twice

Marie was extremely helpful, they have amazing quality products

Ashley helped us with everything they needed. They were very friendly and accommodating.

Marie was amazing and the Ashley managers were a great help 😃

Marie was super friendly and awesome and a pleasure to work with.

Lucy was extremely helpful in finding the right living room sofa set that fit our needs. Fabulous customer service and an overall pleasant experience

As soon as I walked in Alex asked what I was looking for told her she found it scanned it and paid for it and walked out in less than 10 min

Karla was very helpful that we purchased our new sofa.. Thank you

Amanda was amazing!

Amanda was great 👍🏻

Sales manager Michael showed some love to me and my family, amazing guy!!!

Amanda helped out a lot first time looking for a bed, so really appreciate the advice and support.

Jorge H was an amazing sales representative and very patient and kind with helping us find furniture for our new home. Never pressured us to buy anything we didn’t want. He helped walk the store with us a few times and showed the us the Tempur-pedic deluxe breeze medium hybrid. It’s amazing and we are excited about our new purchase with Ashley’s.

I came into Ashley's and let the Sales Manager know my Ashley Sofa and Loveseat that I purchased 6yrs are still working very good and sturdy ! Amanda was very nice as well 😀

Friendly service!

We came in and Sales Manger Michael Phelps assisted us with our dream leather Living room set , exceptional Seevice ! WE LOVE ASHLEYS

Karla was fantastic!!!!!

Came in looking for a bed set, Amanda was super sweet and helpful with all the questions i had, definitely recommend this furniture store !

Amanda is amazing!! Helped us so much

Karla was amazing and very knowledgeable. She was so patient and extremely helpful.

Great Salesman Luis. Friendly and great customer service.

Moses was awesome, helped me save a lot (:

Marie was very nice

She showed the sectional we found online and we were done and out in 20 minutes.

Marie was great to work with! Super friendly and accommodating.

Luis was super helpful and understood us well

We just had an AWESOME experience at Ashley! Marie, our sales assistant, was absolutely terrific, so knowledgable and friendly!!! I think we just found our permanent furniture store.

Best experience ever, hands down.

Great service, answered all questions.

Great store! Bought two sets of couches.

Ashley Store is wonderful and all of the employees are super nice and helpful

Mose was awseom

Jorge was a big help in helping selecting the best option for us for a bedroom set

(Translated by Google) Very good 👌 (Original) Muy buena 👌

Moses was awesome! Was very helpful and not pushy at all! Left with what we needed and coming back tomorrow after hubs takes measurements 😀

Nikki was very helpful and friendly

Great customer service!!

Great customer service! Will definitely recommend to friends and family. Come see Moses!

JORGE WAS awesome, he moved furniture and felt like home! We Love Ashley's ❤️

Karla helped us find our Dream Bedroom set and We Love Ashley !

Karla was exceptional helped me test out many mattresses until I found the best one! She was very patient and knowledgeable. Definitely would recommend this location.

Marie was very friendly and helpful

Marie was so polite and professional. I appreciate your kidness and attention to detail.

Karla was excellent in helping us find a new mattress! The store is very friendly

Thank you Karla for fantastic customer service!

Moses helped us out pick the perfect mattress and bed frame for our home. Moses was friendly and helpful! He deserves a raise, best sales associate hands down.

Marie was so helpful and absolutely outstanding with helping us find our dream couch. She even went so far as to help us find end tables that matched perfectly. Definitely will be returning! Thank you Marie!!

Mikki was very informative on the different pieces we were looking at and made sure we were happy with our purchase. She went above and beyond!

Marie was terrific

Marie was amazing, fantastic customer service and very helpful plus she got jokes 😃 come see her

Karla did a great job in helping with the purchase!

Karla was so helpful!! Made our experience enjoyable thank you!

Jose Barajas was friendly

We received great service. Marie was wonderful, very helpful and patient.

Marie was an amazing salesperson!!

Great stop into Ashley, Mikki was very helpful!

They were very friendly and I loved it

Went in for a dining table and were greeted by Karla, she was amazing, friendly, and extremely helpful! Would definitely refer her to everyone who goes in!😊

Moses did an awesome job.

Great service from both Luis and Karla. Everything we wanted was saved and ready to go when we were able to come back to order.

We got helped by Luis and he did an excellent job at showing us different options and styles for our living room. He was friendly and very prrofessional.

Luis was a great help and salesman. Experience was a great one.

Deana and Jorge were awesome and great shopping experience

Moses was amazing. I called ahead to have everything ready because I was in a hurry. He had everything ready. It took 5 minutes and he had a great attitude. Ask for Moses he is the best!

Good experience with Mr Jorge Hernandez Good sales man !!!!!!

Marie was extremely helpful with our mattress purchase. She allowed us plenty of time to just lay on the mattress to get a better feel. Was knowledgeable about each product or was able to get the answer promptly.

Alex was very polite and helpful. We really enjoyed working with her.

Ruben helped us !!!!

Salesperson Mickey (like the mouse) was super friendly. Maybe even a little TOO friendly. Like, real people aren't as friendly as she was. 😆

Great customer service. Sales representative was very helpful front the time we got into the store til the time we left. Job well done.

Marie was an amazing help! Michael also made sure we were taken care of! We love Ashley Furniture!

Marie was extremely helpful! Great team and they’re super friendly

5 stars for Marie herself. Been doing business with Ashley’s for years. Not loving Synchrony anymore for financing options but overall great experience.

Micki was extremely helpful & went above & beyond spending time & patiently showing options. I highly recommend her.

Marie was a great help to us today! She assisted us in finding exactly what we were looking for and offered great customer service.

Marie R. is super sweet. She helped us find the perfect sofa sleeper. She is very patient and willing to fit your needs. She informs you of every step, deals and sales. I would definitely buy more items from her!

Amanda was very helpful during our visit at the store.

Friendly staff !

Alex did an amazing job. Very respectful and went above and beyond to get the best deal. She was great

we get all our furniture from here and their customer service is always awesome! George is on the the best there

Great customer service

I was help by Alex really friendly and excellent customer service

Saleswoman Alex was very helpful and professional

Alex was friendly

Alex is a great sales woman. Very knowledgeable and hardworking. I recommend her for your home furnishing needs.

Michael sales manager and Karla were great in helping us get the bed set we wanted! Got a great deal and great customer service! Thank you!

Great experience with Mgr. Michael Phelps and Salesperson Amanda M. Amanda was very courteous and and professional and she and Mr. Phelps made sure that I received the best deal possible on my bedroom purchase. Thank you again for a great experience.

Jorge was amazing! Thank you guys so much!

The associate, Alex, that helped me was very helpful and efficient. I was greeted by several other employees as well. The browsing and purchasing process was very easy and quick.

Great customer service. Very patient, treated us very well, not to mention the great deals the had to offer us. Would recommend to our family and friends.

Moses was very professional and Sales Manager Michael Phelps treat me so well I love Ashley Furniture !

Deanna Munoz awesome customer service.

Moises was awesome. Great customer service and very attentive.

Marie Rebelo was such an amazing help, answered all my questions and offered the protection for my new couches. Second time making a purchase here and definitely won’t be my last! ♥️

Marie did a great job and got me a great deal on a small sectional

Marie helped us with our needs and answered every question with respect and honesty.

Ruben was so helpful on helping me furnish my house! From dining to bedrooms! Find him for all your questions and help!

Luis did a good job helping us out

Ruben gave us a great experience! He was funny and very helpful and knowledgeable.

Alex did a great job at helping us get our bedroom set. She was nice friendly and not pushy. She was very helpful since I was in the wheelchair

Marie was just wonderful!!!!

Marie Rebelo was wonderful!

Easy shopping experience. Quick to purchase and pick up. Jorge was great!

Axle was very good

Marie was absolutely amazing and professional, I appreciate her helpful and taking care of us.

Ruben was very helpful. Nice shopping experience.

Luis took care of us!!

Marie is so friendly and adorable, they all have a good service

Luis took care of me from start to finish. Very professional and a pleasure to work with. Highly recommend anyone coming in asks for Luis by name

Marie was very helpful and a great job!

Wonderful help from Mikki

Marie was amazing

Marie is very nice lady and great customer service. If you have limited budget, don't hesitate to ask her for help.

Marie gave me great customer service . She also had patience I will come back

Today we were tooken care of by Luis was a great help answers any questions we had

Marie rebelo did a great job helping us

Amazing customer service and sweet lady

Luis was very helpful. The whole process was vey quick and easy

Ashley furniture is a nice place to shop

Amanda was a great help with our decision on the purchase of our new couch and love seat.

So helpful and patient

Awesome service Sales Manager Michael treated us like Kings and Queens

sales Manager Michael assisted me and my wife and treated superb

Mickey is awesome great sales associate and has very good knowledge of all furniture in store

Marie did a phenomenal job! She helped my mom mix & match items for a formal living room set, family room set, and accent pieces. She walked around the whole store with us for almost 2 hours and was so patient with us. She was also honest if certain items didn’t work together, and we love that! I would request her to help me out when it comes time for me to refurnish my home!

Great service. Marie Robello was great

Great experience!! Marie did everything right!

(Translated by Google) Excellent place and attention to find the best option, highly recommended. (Original) Excelente lugar y atención para encontrar la mejor opción, muy recomendado.

Carla was very friendly and helpful giving specific details regarding our purchase in regards to the warranty and delivery.

Love their variety of furniture . Carlos was the gentleman who helped us, He wasn't pushy.

Luis was such a great help. Got us set up with a great deal on a couch and table set.

Karla was FANTASTIC definitely would recommend

Amanda was excellent, she really helped us get what we needed and wanted for our kids. We appreciate great customer service

Excellent service and staff. Highly recommend

Best and family friendly we love coming here. Thank you Marie for your patience and looking out for our family and our budget

Marie and Luis were very professional and helpful with us recommending family and friends to shop here Thank you Ashley Visalia ca

Staff is nice and friendly they work for the sale in store only. Delivery sucks not professional at all damaged items, to many to take pictures of, not placed in correct area, late and do not know how to use arrival time on their equipment to alert customers of arrival. States later or passed times. Quality of Ashley not the same from years prior on their quality of workmanship on their furniture. Ashley this was not a one piece order you furnished a full house so statement stands. Brought concerns to delivery staff was told to speak to store. I let them know Kindly I was nice as can be very calm cool and peaceful as guest welcomed in my home. When brought to delivery staff attention I would not sign as instructed by store to do so for the damaged items they packed up and left. Items still damaged and master big heavy bedroom set placed in an awkward position in the master bedroom. All wood furniture damaged with chips bumps and hits. Doors on items with doors are crooked as can be. They left my couches unplugged for us to figure out. Ashley sent a tech yes he repaired what he 1 person could do in time frame. Very nice person but delivery caused the issue. Take pictures and let Ashley Know if the same pattern persist.

Amanda and Mikki were very helpful and patient! Amazing service, thank you all so much

Great experience. Super helpful staff. Excellent quality furniture with hard to beat prices.

Always has the best customer service and welcoming. Very friendly and helpful

I'm confused by the low rating for this store. I stopped in to see actual colors for a sofa I was potentially buying online or from one of their other stores. The manager, José, was amazing. He told me that the person most familiar was on lunch, but jumped in to guide me along anyway. I had to run out quickly for an appointment and when I returned Amanda had checked out the entire store for the color I was seeking and walked me through the store to each item- keep in mind that my likelihood of buying from them (needed delivery far away) was slim, but yet they knocked themselves out to help. Next time I'm looking and hopefully for delivery in their area- I'm going to Jose and Amanda.

Service was friendly and helpful.

Marie has done a fantastic job. Very professional, very knowledgeable!

We came in to the store and we agreed it was beautiful customer service, and ended up buying a beautiful couch at a good price. I recommend this store to anybody who wants to buy some furniture.

Very nice staff, EXCELLENT customer servicr with QUALITY FURNITURE...I am VERY SATISFIED!!!

Marie was super sweet and very helpful and detailed of what I wanted also helped with my kids! She’s an amazing person to go to if need any service

Great experience with Mikki!

Amanda M. was amazing!! SOO kind, gracious and honest. Beyond understanding and so knowledgeable! When you come to Ashley’s definitely ask for Amanda M!

Alex was a lot of help!!

The associates were very nice and helpful. They were knowledgeable of their products. Mikki was great to work with!

Luis & Karla were a great help! Recommend

Karla was Awesome WE LOVE ASHLEYS

sales Manager Michael Phelps went over and beyond and treated my wife and I like Kings and Queens! WOW EXPERIENCE WAS AWESOME ! also Karla Lady K Tejeda was SI SWEET AND PROFESSIONAL AS WELL !

Sales mgr Michael Phelps saw me and my wife walk out and Michel spent 30 mins showing us the perfect chair side table between our recliners ! The assistance was Awesome thank youMichael and Marie RSA was Suoer sweet and friendly and very professional!WELOVE ASHLEYS !!!

Marie was fantastic! So helpful and polite. You're in great hands with Marie.

Marie was so sweet to us and very knowledgeable. We enjoyed working with her! Thank you Marie!

Mikki was so helpful and charming. She did not pressure us in any way. She was wonderful to work with.

Marie was very helpful and sweet!

Excellent customer service. Would recommend to others and will definitely come back.

Moses/Sales Associate at Ashley’s Furniture was very friendly and knowledgeable. This was my first time in the store and I have to say they have a lot of nice furniture.

Did not install the furniture upon delivery as they promised. The build of the furniture is cheap. Awful delivery experience.

Very kind and helpful. Knows her store and merchandise.

Marie was amazing :)

Marie was amazing and super sweet. Wish I could give a 10/10!

Best customer service and very friendly staff Michael Phelps and Karla Teresa. They’re the best!

KARLAwas1

Luis Diaz is ver helpful. Thank you.

Marie was very knowledgeable on helping us find what we wanted. The whole process was quick and easy. I could not recommend this place enough. Go to Ashley’s and ask for Marie!

I will never shop Ashley or pay for their protection program again. From day 1 I’ve had issues. The most recent problem was that the part of the bed that was supporting the slats broke off. I filed a claim. Over 6 months later they call me to fix the bed. I told them I couldn’t wait 6 months plus to get it fixed and my husband already fixed it. They call me back to tell me the part has already been ordered (not even the correct part). There’s no way I can cancel this order. So no a month later Ashley furniture is going to be delivering this wrong price of furniture that I don’t need, to my house. So when they come to deliver this furniture, I need to deny the delivery. I guess we’ll see what happens after that.

Maria was absolutely amazing and very knowledgeable regarding our choices of mattresses and options. Highly recommend asking for her!!

Beautiful and well kept store. Employees were extremely helpful and kind, especially Marie. I was able to find what I needed at an amazing price. Very grateful!!

Our experience at Ashley’s furniture was seamless. Mikki was very easy to work with, she listened to what we were looking for and offered many suggestions. We also didn’t feel pressured into buying! Thank you Mikki!

sales Manager Michael Phelps treated me and wife like a King and Queen ! Came in for 1 item and left with 5 ! we definitely be back

Mikki is extremely professional. Very knowledgeable and extremely helpful!

My wife and I received incredible service with Michele and Sales Manager Michael Phelps ! WE LOVE ASHLEYS

Marie was so helpful and kind. We ended up buying more than we planned. We appreciated all of her assistance and I’ll be asking for her when we come back for our next purchase.

Went in to our local Ashley store to get some new furniture. The store looked amazing, and the staff was even more amazing. The only thing I didn't like was the delivery options. But overall, it was a great experience. Would recommend!

Marie was so great! Really good customer service! Thank you!!

Moises service was exceptional, did not feel rushed or pressured. The purchasing process was quick and efficient I will definitely be back.

Mikki did a wonderful job from the beginning to the end! She guided us through multiple styles of furniture, and financing options. My husband and I won't shop anywhere else for our future furniture needs!

This place is terrible, they don't respect customers and take pride in under delivering. Do not shop here, there are better options with better quality items out there. Their guarantee is not worth the time or money. I wish Macys had a home store in town, they treat customers better and have much better quality items. This place is the Walmart of furniture. Shop at your own risk. They deliver items in pieces. Meaning half a couch, with the other half in a month. Or a mattress without the base. Sad for my family and friends that have gone here.

Marie was very sweet and helpful

Mikki did a great a great job. She took the time to show us around . Was very patient and gave great in put on our selections. Thank you!!

Wonderful lady, very helpful Will be back soon!! Marie Rebelo.ThankYou.

This store DOES NOT honor purchased extended warranties! They had me going between their store and the warranty company. Both saying it was the other's responsibility. Drove me crazy! I finally gave and will pay out of pocket to get my electric recliner repaired! Boo Ashley's Home Furnishings in Visalia! I'm in the market for a complete new master bedroom set. Guaranteed I won't be shopping at Ashley's Home Furnishings!

Armando at Ashely homestore in Visalia CA was a very helpful and kind associate. He showed us around but also wasn't pushy at all. We are extremely happy with our purchase and greatful for the staff at Ashely.

Ashley Furniture has never disappointed us. We have made several purchases here at the store in Visalia because the customer service is always excellent. The entire staff is great, but Marie in particular goes above and beyond to make our shopping experience a great one! The quality of the furniture is great and affordable. We will always do business with Ashley Furniture in Visalia for all of our furniture purchases and recommend them to friends and family.

Horrible service after purchase. The delivery team is the worst they were checking out my wife from top to bottom tattoos all over face and were saying bad words while my kids were around. They also broke my furniture piece 5 times so had to reorder my furniture they finally delivered one in whole and scratched it and covered it up with black sharpeee beware buyers

Great customer service! Alex was great and answered all my question.