Ashley HomeStore Visalia, CA

I found a lovely couch the prices were decent. I cant wait for it to be delivered. thank you Marie for your help. great customer service

Lotsa stuff

Good service, have good offers, match the online price if cheaper!!

I will never buy from your furniture store. I bought a bed set and only got some parts of the bed set. I have to wait for the mattress. I paid full price and received a partial delivery.

I went to this store to buy a recliner. BIG MISTAKE! The staff ignored me completely.....well not quite; I asked a question of someone passing who said she would ask the manager and promptly disappeared. Happily I found SOFA AND OAK LIQUIDATORS. The sales person was both knowledgeable and polite, qualities Ashley staff lack, and was delighted to help me. He even provided the information I needed over the phone without 'asking the manager.' I was happy to purchase where I was respected and treated well . I certainly will never visit Ashley again

There 3rd party delivery systems blows I have bought off them because of one person there a lil old lady named Mari she is kind polite you will love here voice. They do have nice things and decent prices but there 3rd party delivery systems is not at all friendly or helpful they dont give a #$%# about you. They will change dates they will only deliver when they want to. It just dont make sense...#hey ashley you would probably last longer if you got rid of your 3rd party delivery systems

Great customer service! Sean was so nice and accommodating!

This store is amazing. Decor is on point and sales person Debbie was very knowledgeable of product and very kind.

Great customer service got helped the moment I walked in love the furniture.

Easy, convenient... only issue is computer says warehouse has the item in stock and ready to deliver, then 3 weeks later and 3 seperate deliveries... we will finally have our complete sectional. Now, time to see how our mattress will be shipped, hopefully on time and as entered for delivery

Hector was very helpful and informative, would buy again

My husband and I came into this store about 3 years ago. We bought a dinning table, full size bed frame with the dresser and mirror, and we also bought a set of couches which totaled $4271.07. The salesman who helped us also asked if we wanted to purchase the protection plan. He said it was good for 5 years and that if we did not use the protection plan after the 5 years we could get our money back. We went ahead and purchased the protection plan which was $379. We noticed that one of the couches started to peel so we called up Guardsman Furniture Professionals. We told them that we’ve only had these couches for 3 years and one of them is already peeling, a few days later we received an email stating that it was not covered under the plan. Whats more upsetting is that the salesman who “helped” us promised that all these things would be covered under the plan. The worst part is that we cant get our money back!!! We felt swindled! Not only are we stuck with these couches until we can afford to get new ones but were also out $379.

Went in there today. There were employees sitting on the sofas, beds & dressers having what appeared to be a meeting. Another employee laying on a sofa looking at his cellphone. At least 12 employees that we could count and not one other person shopping. So strange.

Michelle was very nice and helpful, the store was beautiful and clean. Looking forward to my delivery!!!