Ashley HomeStore West Covina, CA 91791

Ashley Home store is my favorite place now. Mike my sales associate in Covina was very helpful . I spent 2 hours + looking around, so much to choose from.

James got us in and out pretty quick. Pretty much no hassle once we could actually find what we were looking for. My only suggestions for the store are to have signs listing The names of the styles of furniture sets around to help navigate the store. We found a style online that we were looking for, but had a hard time navigating the floor by ourselves as we prefer to look and explore without pressure from the sales floor. Also, during this current pandemic, the sales people were crowding the front and makes me feel uneasy about transmission when they only partially practicing safety measures for transmission. Everyone was wearing masks, but a group of sales people were crowded together at the front. Just a suggestion during these particular times it to limit sales people in the front.

We bought all our furniture for our new house here a year ago and everything went great they even sold us the extended warranty for $800 and said it covers everything, it’s great. Now I Will NEVER but anything from here or get a warranty again. The warranty they sell is GBS enterprise and it’s a scam. My nightstands didn’t even last a month when the paint started to chip on top and the usb doesn’t work. I contacted the warranty place that Ashley Furniture sold me and not only did it take 5 months for a reply after calling a hundred times, now they denied the warranty because it happened over time they said and they don’t cover that and a bunch of b/s. I take very good care of our furniture. And the usb how is that my fault if it never worked. So disappointed with the warranty company and the quality of Ashley furniture. I will never go back here again.

Very good service. Very nice sales person Damien

We had an excellent sales experience today. Our salesman Justin was wonderful. He was professional and listened to our needs and offered us options and suggestions without any pressure. He helped us find what we wanted. We couldn't ask for any more.

After shopping all over for a dining table and server Ashley Home Store has better prices and over all we received great service from Siyi at the West Covina Store

Justin was very helpful and kind!!!

Great experience with Justin today, he helped out a lot and he got me a great deal on a bedroom set I’ll definitely recommend them!

Thank you Mike!! Great customer service it was a pleasure doing business with you 🙂

They have a lot of stuff the same as Ikea for about $400 more

I was surprised at the selection at Ashley. The prices were great and the financing was even better. Highly recommended!

Expensive

First thing that I would like to say it’s don’t think twice if you’re planning to get a new furniture. Ashley Furniture from West Covina it is the place to go. They are flexible with prices and even price match. Ziyi provides us with a great customer service and he tried his best to get the best price for our needs. Very pleased with his services!