Ashley HomeStore West Covina, CA

Robert Moro at the Eastland Ashley Furniture HomeStore made it easy to buy furniture. Robert was informative and patient. I would recommend this store to friends and family based on my experience with Robert.

Way over priced stuff for the quality

Ok furniture but overpriced.

Amazing Black Friday deals, Excellent customer service , come bring your friends and family to enjoy the experience!

Eric & anthony are soooooo great will always remember the outstanding experience here at this ashley homestore

Great!

We went Black Friday shopping and found a great deal on a beautiful sectional couch for $599! Manny was very helpful and found us great deals and a free blanket.

I bought a tv stand from here about 2 wees ago paid $100 for delivery and installment. William one of the associates assisted us. When the stand came pegs were missing and told delivery guys about it. They found it in the truck afterwards and defiant to install it they say their job is only delivery. They installed it after I told them that salesman me assured regarding installaton. After they left I noticed one of floor shelf missing. Had the chance to communicate with salesman he said he look into it after couple times sending text photos and 2 weeks after still no word from him. And still missing shelf floor. NOT HAPPY

Such a wonderful experience! Juan Carlos is one of the best salesmen I have ever encountered. He was so patient with all of our questions and really helped us find exactly what we were looking for and made sure we received the best deal possible! Thank you!!

I went into Ashely’s today looking for furniture for my first home. Joseph was so helpful and took the time explaining options for sofas and kitchen tables. We left the store with the perfect sofa, loveseat, living room table and kitchen table set! I highly recommend Joseph Amaya. I would gladly come back to this location and shop again!

Derek Shyy was my Sales Associate. My mother and I were shoppping for 5 drawers. We chose the drawers ourselves and had Derek help us just for the transaction. I give them a 1 star because their in store prices are more expensive than their online prices. Derek fooled us. He was selling us the warranty for furniture at $799. We told him we didn't want it. He kept lowering down the warranty price until he reached $300. We accepted it at $300. I tried to have him review the total with me because their transaction receipt was so complicated to understand. I knew the charges were wrong. He charged me $799.99 for the warranty. The tax wasn't only on the items but on the items and delivery fee. Maybe it was the associate or maybe it's the store. BUT BE SMARTER THAN THESE SALES ASSOCIATE WHO WORK ON COMMISSION. They will try to be dishonest and play you like you're a fool.

I love Ashley's furniture...today we purchased a 5 piece dining set. We saw it on line cheaper than what they had it in the store and they matched the price!! Loved it loved it!! Anyways I want to thank Mr.Eric Chung for helping us...he was very kind and patient and helped us until we decided what we wanted to buy. Thanks again and totally recommend the store...if you want a better deal go before thanksgiving and on black friday. 👍

1. My shipment was being delivered to the wrong address. I took the day off from work to be home for the delivery. Then, they said they would have to reschedule because of the mistake, it would take another week. 2. I had to spend hours on the phone trying to reschedule this delivery. Finally, I was able to rescheduled delivery. A week later my delivery arrived incomplete. Missing 1 of three items. No communication. (and delivery guys had a poor attitude) I called again and they said it was on backorder. Another week has gone by. I called again and they scheduled the delivery for a day I am not home. I have to reschedule for another day. I agreed to the delvery for certain day, but they couldn't give me a time frame. My experience has been unsatisfactory, don't recommend it. There should be an option for negative stars, to accurately rate this business!

Jenny was very helpful and allowed us to take our time while shopping and discussing our decisions. The manager was willing to work with us with our budget and provided helpful feedback. Great experience and would definitely shop here for our home furnishing needs!

(Translated by Google) Magnificent (Original) Magnific

OMAR was amazing, providing flawless customer service. He helped us me and my wife ( just had a surgery) amazingly. Thanks