Ashley West Covina, CA
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Very terrible after sales service, no return and replacement damaged furniture . When you find out the item is damaged, they response No return !! And no replacement!!.
We knew what we were looking for, but having Jose help us made it that much easier to make our final choice. He was informative, helpful, friendly but while being professional. Thank you Jose.
We are repeat customers this particular location. Every time we go in looking for something new, the salesperson listens carefully and explains our options. The service here is amazing!!!
HORRIBLE SERVICE. Ordered a dining room set and they over charged. Then they sent the wrong dining room set. Went back in to fix it and they were still over charging. Talked to the manager Charles and he was very unprofessional and rude. Asked if we still wanted to order the new set and after we said no and to just cancel everything, he turns around without saying a word and leaves without an apology for their mistake. Never coming back.
If there have zero star reviews I will give a zero. The very disappointing shopping experience, I will never shop at Ashley again, I bought bedroom sets that box springs didn’t fit into the frame and the headboard is shaky too bad, I was told because my box spring didn’t from Ashley and my bed doesn’t need the box. They send a technician to come by, and he confirmed the size didn’t match, I was told someone will pick up the old bed, but the note said no manufacturer defect. And I called customer service they will send another technician came to check again. So the reason the same size box spring doesn’t fit in is just that the box and the mattresses didn’t from Ashley, I didn’t even ask for a return or refund, I just want to reselect a better quality bed. I went to the store the manager said they will claim a refund credit and get reselect the other-bed bed when I call customer service she said no. Okay there return policy only for their days. I will recommend all my friends and relatives never purchase from them, someone contacts me after my review and let me email my order details, but after my email to them, never heard back. Seems like nobody wants to resolve the problems, maybe they just want to show the public they responded to that reviews.
CAN NOT Wait to WASTE your hard earned MONEY???NO PROBLEM, WELCOME TO THE ASHLEY HOME FURNITURE STORE!!! You will be experiencing Amazing Lie techniques!!! WORST customer service experience ever!!! WORST delivery experience and WORST FURNITURE QUALITY EVER !!! Scamed about $7000 !!! Don’t believe it ??? Trust me I swear to Dear GOD you will know it after they charged you !!! Come on just look at the other HELPFUL REVIEWS!!!!!!!!!!!! PLEASE!!!!!!!!!!!! SAVE LIVES !!! SAVE TIMES by simply avoiding ANY ASHLEY FURNITURES !!!