Ashley Store Yorba Linda, CA

Our sales rep, Omid, was knowledgeable, friendly, and provided great advice. He worked with us and found us a great deal that met our budget.

Great Customer Service

I was helped by Mr. Omid Navidi at Ashley’s store by me in Yorba Linda and he went above and beyond to help me pick a bedroom set for my 15 yr old for his birthday. I couldn’t be happier with the excellent service he provided. I definitely recommend this store and Mr. Navidi for your furniture needs. Thank you Mr. Navidi for your kind and diligent service.

Went in for a custom size sectional and was able to find the perfect one!!! Yola helped us make the best choice and helped make the entire process speedy and smooth and pleasant. Thank you for w wonderful experience!!

Yola is a superstar! She has been fantastic throughout my Ashley experience. I recommend her to anyone wanting the best customer service and great furniture . Thank you, Yola! I will recommend you to everyone!

She helped me purchase furniture for my new home. He was very helpful!

Good

The 5 piece sofa sectional/recliner did not line up and was an inch off. The technician they sent could not fix the problem. Now we have to wait another week and a half for a replacement to one of the piece that the technician thinks is the problem. This will be the 3rd time someone from Ashley is coming over to our home during this holiday season.

I had the pleasure of working with Raj and Nik at the Ashley store in Yorba Linda. They were kind attentive and provided excellent service. We purchased a leather sectional and a sofa set. Raj, the store manager secured an excellent deal for us, while Nik, the sales associate, assisted in finding the perfect items. If you’re shopping for furniture, I recommend asking for Raj or Nik at the this location.

Mr. Kaz was comfortable to work with. We had a good deal. Staff was nice and kind.

Great experience, ben the sales person amazing guy very helpful, I got what i was looking for thank you for your patience

Rick Flynn at Ashley’s Yorba Linda was the bomb today! He assisted us with such excellent and amazing customer service! He showed us everything we needed on the showroom floor. Thank you Rick!

Rog & Sher were great. Attentive, professional and helpful.

Omid was such a help with finding our couch.

Omid was such a kind and knowledgeable salesperson!!

I had a great experience at Ashley Furniture in Yorba Linda, thanks to Omid! He was incredibly kind and patient, guiding me through various options without ever being pushy. Omid really listened to what I was looking for and offered helpful suggestions that fit my style and budget. He made the whole process easy and enjoyable, which I appreciated. If you’re looking for quality furniture and excellent customer service, I’d definitely recommend asking for Omid at Ashley Furniture!

This store is so much better than the Colton location. It is well organized and there is a large selection of furniture. Our sales person William was outstanding! He was very patient with us and answered all our questions. He was not pushy and he did not follow right behind us as we looked at various pieces of furniture. We ended up getting exactly what we were looking for and will purchase furniture again from Ashley's and we will look for William to assist us.

Omid is the man! We’re a family of 5 and it’s tough to find good quality furniture at affordable prices. Omid made our experience painless and found the perfect set for our price point. We could not be more happy. I encourage families to come and ask for Omid when you do.

In July we needed a double recliner for my wife's comfort following hip replacement surgery. Ashley had a good value buy which was affordable and comfortable. We had not owned a double recliner before so the piece was a welcome addition to our home. The original delivery had hidden damage but Ashley sent out its support team who confirmed the damage and it was replaced at no charge. Good customer service from the sales floor manager to the delivery team.

Bad return policy. They don’t care about customer satisfaction or loyalty. Bought a carpet that we never used and they wouldn’t return after few days. Nothing on their order confirmation talks about their 72 hours window if you you want to return.

Great service

Omid was a very attentive salesman who was helpful with any questions we had. Overall it was a great experience

The gentleman assisting us was very helpful in ordering a table.

Thank you, Josh, for being such an energetic and helpful presence during our purchase of a new dining room table! Your dedication to customer service truly made a difference. We appreciate the way you negotiated a generous discount for us and ensured that the delivery arrangements were both acceptable and convenient. Your assistance made the entire process smooth and enjoyable. We couldn’t have asked for a better experience!

Yola was a very big help in the sales process. No pressure. Delivery was on time. Furniture was as expected. Great shopping experience.

Very friendly and helpful sales assistance. Delivery on time, return and replace item stress free

Great service and very smooth delivery with great communication!!

In the store, buying the furniture we had an Amazing experience. The furniture is a high-quality. However, the delivery sucked! I did receive part of my order first which I was told what might happen. But then they said they couldn’t find my address because I gave them the incorrect address. I don’t understand how I gave them the incorrect address when they’ve already delivered to my house.. Communicate with them a couple of times and then nothing for a week. I called and was told that the furniture was not available and will not be delivered until the end of the month. I asked him how that could be possible when the furniture was being delivered to my house on the Friday before. They had no answer. my son-in-law had to throw a fit and be on the phone with them all day in order to get my furniture sooner . This was a horrible experience and because of this experience, I would not recommend Ashley furniture.

Easy transaction and sale agent very patient with me. Cause I change the order many time. Any question I had I will text and he will respond right away. Thank you Joshua B

In the past 30 days, we have purchased a leather couch, loveseat and 2 ottomans and a temperpedic bed to the tune of over $14k. We were assured that the sales manager would order 2 additional pillows for our couch and they would be shipped to me immediately. It is now 4 weeks later and we have made several trips back to the store to address the issue. No pillows, complete runaround at the store and zero follow through on the commitment made to convince us to make the purchase. My next step is to work with my Chase preferred client representative to refund my purchases and return all of the furniture. Very unprofessional lack of customer service and commitment to deliver as promised to secure a sale. I had to delete my prior positive review based on the lack of response. Today I sent a detailed communication to the CEO and the Escalation Response Team with screenshots of text communications with the store since the store manager refuses to meet with us and claims family emergency as to why he is unavailable. Sales Manager refuses to provide the leadership name and phone #.

Wilmer, our advisor is the kindest person you will ever meet. He is great at his job and helped us out a lot. Raj, who is the manager was also super helpful with everything and a great person at heart. Honestly have never met people this helpful and kind. If you need any furniture for your home, I couldn't recommend them enough.

Very satisfied with the bed and nightstand we purchased. Delivery went great as well.

They had the table we were looking for. We stopped by. No sales pressure. Even gave us a measuring tape to make sure dimensions were what was expected when fully extended. Helped pick different chairs to match as we didn't like the ones that came with it. Super polite staff and very knowledgeable.

The employees at this store were incredibly helpful and did everything they could to get me the table I wanted. The delivery and setup was quick and easy and the table is beautiful! Highly recommend Ashely yorba linda!

The couch I got was perfect exactly what I wanted. Also the delivery was impeccable especially bc to get my condo was difficult.

Sasha Very welcoming and helpful.

Yola and Raj helped me find the bedroom set we weee looking for long time. They helped us with such a wonderful way and made our experience very smooth and easy. I highly recommend both of them. Loved their expertise and customer service.

Sher was a great help in finding the right furniture for my new home. He was patient and gave great insight to design. We recommend requesting Sher’s help when you visit this location!

Wilmer was very helpful and super willing to help! Thank you Ashley’s!

We had a great experience here. Yola helped us as well as the manger Raj, they were both amazing and helpful. We were able find items we love, and highly recommend coming to this store!

(Translated by Google) Yes, I have u now (Original) Dạ có u giờ em

We bought a table during their Labor Day sale. It was such a good deal and the customer service was great! This is our second time purchasing from this store and we will definitely be back!

Sasha provided excellent customer service and the manager was great helped us with the product we needed.

Everything went smoothly

wilmer and raj went above and beyond to help my mom and i !! :))

Ran and Wilmer were the absolute BEST!!! Thank you for the best experience. Made our shoppinh trip very easy.

Mr. Sher helped us today and we are more than happy with everything! He was amazing and so helpful! We are buying a bunch of furniture and went to many stores but none of them came even close to good customer service as this close! He spent an hour with us explaining everything and was extremely kind and knowledgeable! Highly recommend him and this store!

Mr. Sher helped us greatly today. Very patient with my husband and I’s needs. If you want to be satisfied, definitely ask for him. Thank you Mr. Sher.

Wilmer was very helpful in assisting with our furniture purchase. He was kind, attentive and found the perfect couch, sofa sleeper and tv stand for our home. He is definitely an asset to Ashley furniture.

Stopped in at the Yorba Linda store to view a sectional. Omid helped us and gave us exceptional service! Very friendly, honest, and pleasant to work with. Thanks Omid! We will be back!

Nik was such a great salesman and offered excellent service!

Wonderful costumer service. I left with everything I need, very satisfied. Ask for ‘Sher’ he’s great. Will come back when I need more furniture.

We have had a great experience with the Ashley team Mimo and Ruth, how they were professional, attentive to details and such high-class CX (Customer Experience). We highly recommend.

Nick was very helpful in helping us choose a new bedroom set. He took his time showing us all available options.

Omid and Raj are very patient and nice.Offere me best deal on holiday. Really great shopping experience!

Nik was so helpful and so terrific! Love shopping at Ashley.

Sale association, is very professional, extremely experienced. Store manager, is very knowledgeable and professional. Thank you so much. To sale employee, also of that store manager.

Very pleased with Ashley’s Store. Found what we like, placed the order, paid and left in under half an hour. My husband and I have been looking for a bookshelf online for awhile and couldn’t find something we liked. Went to Ashley’s Store and found something we love! Very pleased with store manager and service.

They trap people tbey guve discount but one year 0% without letting us know and the manager of the store is not professional at all, he ignores when we talk to him and he speaks in a bad way.

Omid was very helpful! Answered all my questions. Definitely recommend to ask for Omid.

Don’t recommend this place, always have issues with Ashley furniture stores.

I had a great experience with store associate Ruth. Very positive attitude and took all the time necessary to ensure that I was purchasing the right product for my needs. Well done!!

Great, friendly service

The employee named yola helped me a lot she was patient even though my daughters were picky and helped so much. She told me in honesty what she thinks about the beds and what’s good and what’s bad about them.

Nik was awesome and very helpful. Purchasing was made quick & easy with his help.

Omid was great throughout the whole process, he was patient, knowledgeable, and very accommodating. The whole process was perfect. Thank you Omid

As soon as we walked in the store we were greeted by Richard aka Rick he showed us around and was so helpful and thanks to him we got out living room furniture and mattress we will definitely come back

Mo is great!

Richard AKA Rick was so helpful and informative and most importantly Patient. The manager was also very nice and helpful we will definitely be back

Sher was a great help in choosing my recliner!

I really appreciate the help from Nik at the Yorba Linda location in the Savi Ranch Parkway plaza. We both agreed on a price for a full mattress set (box, foot/headboard, frame, mattress) to where both parties had a win/win. Thank you Nik, great location and variety of selections were top notch.

We visited Ashley on Saturday late afternoon looking for a couch. We talked with a salesman Wilmer and he gave us a lot of good information about different fabrics, listened to what we were looking for and only showed us those couches. We narrowed it down to 3. We left at 6:30 to go to a dinner, talked about the 3 couches in the car, then went home. Sunday we went to Mathis Brothers, Living Spaces and Jerome’s. Didn’t dind anything we liked in the size we needed. We can’t have anything larger than 85” & Ashley had several. Back to Ashley we went. Walked in and Wilmer was there. He answered more questions we had. He asked us a couple of questions. The thing I appreciated was that he didn’t hover nor did he ever try to sell us anything in particular. I’ve been known to walk out if the salespeople hover or pressure us when I say I’m just looking. The end result is we bought a couch from Wilmer and would highly recommend him!! Good sales approach and very informative!

Ben is the man! From the moment we stepped in the store he was very helpful, showed us everything we were looking for and more! Thank you Ben!

(Translated by Google) Wilmer/ Excellent and Professional seller. Recommended 💯 (Original) Wilmer/ Excelente y Profesional vendedor. Recomendado 💯

Wilderness has helped us twice now. He knows furniture and is extremely helpful, courteous and insightful. He really desires to help you

This Ashley Furniture store has a great selection. We purchased several pieces. Sasha was the sales person that helped us. She's very kind, patience and knowledgeable. We have purchased from them before and have been happy with the quality and service.

Best Customer Service ! Go see Sasha and her Manager!

Omid and Raj were exceptional helpers when it came to helping my family look for a new bed set and decorative items. We told them what we were looking for and they did just that! Helped us from beginning to end. Each time we come in to shop they always provide excellent customer service. Highly recommend this store.

I found the perfect couch set. Rick was very helpful and a pleasure to work with!

Onus was very efficient and professional..

I went to purchase new furniture for our house, including beds couches and tables, I spent around 10 thousand dollars for al and the manager mike had terrible customer service, he was because our first purchase was missing one of our beds when all of our stuff was delivered and we already threw out all of our stuff they continued to say they'll deliver it the next week but when the day came they said one of the parts were missing and they wouldn't be able to continue to build it because it could've broke, I was already frustrated due to this not being the first time so I went to the store and cancelled it, my wife than later went to the store later and told them what happened and explained it but we also wanted to purchase a table, the girl that was originally helped us was super kind but she had to clock out and the manager later helped us and his name was mike he didnt introduce himself at all or anything and was just super rude throughout the whole process when my wife went to repurchase the furniture she told me all of this and on top of all of this they increased the price of shipping by 400 and also was trying to get us to pay almost 600 more so my son just said we don't want the bed and nightstand etc. so we took the table on the floor since it was on clearance and just left, my husband later went to go pick it up in a u haul and the same manager mike said we had to disassemble the table by ourselves and load it all by ourself with no help, they gave us no tools or anything but when we asked the sales manager he said he could get us some help and we asked him why the other manager said no, mike than came back and said we could get someone to help with it and they disassembled it and put it next to the truck when the person who helped us disassemble it said lets help them mike than said no they can do it themselves, so we had to load it tie it all by ourselves with no help overall I was really disappointed because I was a lifetime Ashley's customer and my old furniture was from the same store a while ago but the way mike treated us was not professional at all and was no help and after around two weeks im still sleeping on the floor due to me never getting my complete delivery.

Wilmer was great. Very helpful!!

Beautiful, quality furniture at a reasonable price. Excellent customer service, I will define return to Ashley for my next furniture purchase.

Everything was very smooth and we were able to look at all our options! Yola was very helpful and was able to give us every thing we needed. Went at a really good time as well! (Plus it's fun to get ice cream while you shop!)

I arrived with what I wanted in mind. I met one of the sales reps by the name Sher. He was very knowledgeable and made this visit very easy and convenient. Sher gave me more info of the product that I requested and I ended up upgrading. Sher set me up with a delivery date and I was able to be on my way.

(Translated by Google) Wilmer, a very kind and happy person, knows how to communicate and pay attention to his clients. 👍🏽 (Original) Wilmer, persona muy amable y contenta, sabe como comunicarse y prestar atención con sus clientes. 👍🏽

Sher was the perfect customer service rep and was so nice.

First time in an Ashley furniture store. Sher greeted my husband and I at the door and was patient enough to answer our questions and stick with us until we found the perfect couches.

Sasha and Raj were great! My wife and I just purchased our bedroom set, 10/10 experience

Sher helped out my parents and was perfect! Helped out with design choices and figuring out measurements. Was super knowledgeable about each item they viewed and was quick and efficient!

Great service Omid

This a great place to purchase quality furniture. Ask for Wilmer, he’s very friendly and knowledgeable.

Omid was magnificent!!! We love Ashley furniture 🫶🏻

I had a very good experience purchasing a recliner. Omid Navidi served me well. He did not pressure me and answered all my questions. He is the one responsible for my good experience.

I went to your showroom in Anaheim and it was beautiful. One area that I didn’t feel was appropriate was the gentleman that stocked me throughout the store. I thought he was he rushed me. I couldn’t move around without him being 25 feet away. I just felt it was inappropriate and I had to ask him to back off, the store looked great thank you. I gave you two because of how he made my experience feel I couldn’t wait to get out of the store and yes, I did purchase.

Thank you omid for your help he was an amazing salesman I happy to know him thank one more time

Wilmer is amazing sales person and will come back and look for him on our next buy too.

Great service from Omid! Thank you!

Excellent customer service. Thank you Omid.

Sher helped me to find all the great stuff I needed! Would recommend!

Great service, multiple choices and comparative pricing. Fast delivery.

Wilmer and Raj worked with us to find the best option for bedroom furniture, based on the available space in the room, and went the extra mile to provide a very impressive deal on the price.

Wilmer was excellent and patient with us while we found the right sofa combo ☺️

Came in to Ashley's furniture in Yorba Linda, had a wonderful experience here. Mr. Omid was extremely helpful, from the moment we stepped in, he greeted my husband and I with a smile. He is very knowledgeable. I 100% will recommend my family and friends the customer service and help Mr. Omid gave us was wonderful. I will definitely come back for future purchases and make sure Mr. Omid is here. We purchased a sectional couch and a dining table. Thank you!

Nick did an absolutely excellent job in presenting and explaining both the tempur-pedic and purple beds. Such a good job we bought one of each. Thank you Nick!

The process was simple, from looking to scheduling delivery. Omar was able to dedicate himself to helping find the items we wanted and greeted us as soon as we walked in the door. No pressure to purchase anything we didn’t want or need. Will definitely be back in the future.

Wilmer was helpful and has good knowledge of furniture. Very kind and fast process. Thank you.

Best furniture store in the area! Rick was awesome and very helpful. great service !

Omid was a great help. He didn’t follow us around the store and let us find something we liked. He answered all questions and was super helpful

Nick was wonderful helping my mom with her bed and furnishings

Yola and Raj helped out today with our bedroom purchase and mattress. Thank you for awesome service!

Yola and Raj Great customer service

Very happy with my experience here. Please go see Sasha & Raj who were extremely personable and assisted me with no pressure. Definitely will be coming back and looking forward to receiving my new couch & chair!

Cher is a good guy and a great salesman. Definitely felt like he went above and beyond.

Sasha was amazing, thank you for helping us!! Finally got a new mattress! Bryan Keegan

Sher was very professional during our entire process. Knew about all the products , was very pleasant will definitely be returning.

Sher our sells associate was awesome helped me find the TV stand i was looking for, I recommend him for whoever is in need of furniture

Omid did an excellent job helping me to get my dream package.

Omid and Nick were extremely helpful and kind in the process of picking out furniture. I will definitely come back and work with them.

Wilmer was professional and pleasant Gave us time to look at everything and we did not feel pressured at all. Offers options not known to us and saved us time and money. We would recommend Wilmer to any of our friends and family. Thank you Wilmer.

Thank you Omid

Thank you so much for a great customer service!! Omid!

Wilmer was fantastic! Gave us space to think and made us feel comfortable.

Wilmer was fantastic. Bought a bed and loveseat and he had great energy throughout the sale

Omid was very helpful and patient.

Thank you Sher for all the help!

Sher was amazing at helping us pick our sofa today!

Excellent service. Very friendly

Kaz was so helpful and took the time to help us find exactly what we needed. Love Ashley

Wilmer is a great sell rep! Thank you very much for helping us with our bedroom sets.

Wilmer was a great help and very nice.

Omid was friendly and patient

Although I'm leaving a bad-ish review... we did find a mattress that we do love. So all was not lost.From the second we walked in, the sales pressure was high. We came in looking for a particular mattress and were talked out of it into a much more expensive one. True, this was going to be more of an investment than the original one so we weren't really suckered necessarily. There were a few things that did not make us happy though:1) We were never given time alone to discuss whether we were both on the same page about our purchase. Someone was always around and adding their pressure.2) The manager, or whoever approves things, and our sales lady must not have a great relationship. He was condescending towards her, openly in front of us and she acted tired of hearing it and also nervous to be around him. We actually felt that heat towards us as well, plus the high energy pressure. I wish I had his name because I would totally name-drop right now. The furniture all looked really great but we were not shopping for any of that, we solely went in for a mattress and came out with one that would be delivered in about a week. The delivery guys were on time and super friendly, they deserve the 5 stars. We were also promised a $300 gift card for the store, which we never have received and it has been over a month.Probably won't return to this location, but if we do we will come up with a game-plan for how to handle the awkwardness of the commission-based sales team.

Great experience. Omid was very helpful and explained the entire process. Very patient and no pressure.

We were very impressed with the quality of the furniture items in the entire store. We bought a bed set, a mattress, a kitchen table & chairs, lamps & pillows. We were most impressed with the level of professionalism & service provided by Ben Le. If you are needing to get some new furniture at a terrific price, I recommend seeing Ben @ Ashley’s.

Wilmer was organized and well informing. We came for a couch and ended up bringing home a couch, mattress, and love sofa with a reasonable and affordable plan. Was not pushy and felt comfortable the whole way even with my energetic kids.

Sher was amazing ! He helped me so much to find the perfect furniture for my home

Had a great experience with Ben Le. He was very helpful and patient while we shopped and made our decision on a sectional couch, chair and ottoman.

Very personal and professional customer service from our sales person, Mike Ayoub.

Sher was wonderful! He was professional and patient through the process of looking for a new couch.

This place is a total joke. Don’t believe the 5 star reviews go to lowest reviews and you will see exactly how they do business! I purchased a mattress and adjustable bed from them they sent a Sterns & Foster mattress instead of Sealy mattress that I paid for and purchased when I specifically ordered it. Now the mattress is sagging in the middle and sinking on both sides they sent there service person out and told me I would here back in 3 days now it’s been (3) weeks. I have talked the Store manager and was told he would get back to me and nothing!

(Translated by Google) Wilmer was super friendly and helpful, he supported us a lot with the purchase of our living room set, he did everything very easily and quickly, a good sales representative, highly recommended (Original) Wilmer fue super amable y servicial, nos apoyó mucho con la compra de nuestro juego de sala lo hizo todo muy fácilmente y rápido, un buen representante de ventas, super recomendado

Best furniture store! Wilmer gave us our time to shop with no pressure, and answered all our questions. Transaction was quick and hassle free.

wilmer was amazing and very helpful. He helped move furniture around, show us different variations of tables. Loved my experience.

Wilmer is amazing! Very helpful, very personable! Great with customers.

Ben was a great help figuring out what would work in our space. He was patient and explained things to clearly. I highly recommend Ben and Ashley Furniture Yorba Linda!

Wilmer helped us find all new furniture for our new place and took the time to help us find the perfect pieces. He was attentive, detail oriented, and extremely patient with my indecisiveness (haha). If you choose to shop at this store, it would be a mistake not to ask for Wimler!

Sher very nice and helpful

Sher is a excellent customer sales rep

SHER WAS GREAT VERY FRIENDLY HE WAS GREAT IM COMING BACK TO HIM!!!🙏

Sher was amazing incredible helpful he helped us get everything we needed and wanted best attitude super patient thank you we are very happy with our purchases and the services

Wilmer was extremely helpful and patient. Efficient and took care to complete everything

Excellent service and experience at Ashley’s Furniture store in Yorba Linda this week. Rick Flynn was our Salesperson and we found him personable and professional. He along with Raj, a Manager who was also very helpful assisted us in selecting and buying a Bookcase. They were helpful in securing the best deal and we will definitely continue to shop at Ashley’s and will request Rick for our future furniture needs.

Wilmer was the best. Fast service and quick

Wow, we are so thrilled with our new furniture. Ben Le was our salesperson and he was amazing. We only came in to look and Ben was willing to work with us and we walked away with purchasing: sofa, recliner, dining room table and chairs. Thanks Ben!!!!

Wilmer was great thanks for the help!

Wilmer was the best, helped me design and moved furniture around for me. Very helpful and friendly and patient.

Great customer service from Wilmer will come back to him again.

Sher was so good and nice . We will definitely come back

Raj and Ben were amazing. We love our purchase!

Wilmer helped us today. He took his time today and waited for my husband and I to talk over the decisions.

Wilmer After 6 months of searching we found not only the furniture we wanted but the sales guys we need. We will be back for more

Thank you to Wilmer and Mike for all of your help with our purchase today. It was a very easy process and we are excited for our delivery.

i had the greatest experience with SHER he was supper friendly knowledgeable i recommend him for whoever is in need of furniture

Sher was great

Wilmur was absolutely amazing. Very patient. Listened and understood what our needs and wants were.he was very knowledgeable with all the furniture Ashley sells. We not only ended up getting a couch but we also got a new bedroom set for our son. Now lets hope delivery and the warranty is as good as he says it will be :)

Wilmer helped uncover the course of a week while debating which way we we wanted to go with our sons room and our den. He was awesome. He was so patient, accommodating, and helpful. We truly felt like we were in great hands, that really cared about the outcome. We’ve purchased from Ashley before and Wilmer will have us coming back again. I cannot recommend Wilmer enough; absolutely wonderful guy. Go see him and you won’t go wrong.

Ben Le at the Yorba Linda store was super helpful and kind! Him and his manager worked with my budget and I was able to get exactly what I wanted within my price range. UPDATE: It’s my promised delivery date today and my order is being sent to the wrong address. Luckily it is my cousins address and I was able to have her decline the delivery of my order. Customer service is now telling me that I can call back Thursday to get my delivery rescheduled. They are asking me to call back for a mistake they made? My address is on receipt and it was the address provided for delivery. This has been such a headache and costing me a lot of time wasted while at work trying to figure this all out. They are not willing to find a solution for me and I understand the problem started at the store since they are the ones who set up the delivery. At this point, I’m better off canceling my order and buying elsewhere. Delivery driver states these mistakes happen all the time. This is unacceptable.

We had a very pleasant experience with Ben Le at the Ashley store in Yorba Linda. Very helpful and the delivery process was perfect. Highly recommend!

Best experience ever buying furniture! Definitely recommended 100 % Mike is unbelievable and helped us to be able to purchase everything we needed. Wilmar helped us with design and was in our corner from the beginning. Thank you Again for everything!

Great experience! This is our 2nd couch we have purchased from Ashley’s. Wilmer was wonderful to work with. He was very patient working with us. I was having a hard time picking a couch. Feel in love with the emila. Very helpful with picking a mattress for us also. The manager Mike was very helpful and pleasant to work with. So happy to find a new couch after looking for awhile now.

Omid made are experience great. He was very helpful and answered all of our questions

Wilmer such a great guy and outstanding salesman..!!! He gained our trust from beginning, and we really that Ashley has customer service in spanish...!!!

Wilmer was very helpful and made my purchase fast and easy !

Great customer service by omid.

Wilmer was our salesperson and we cannot say enough positive things about him and our experience at the Ashley’s store in Yorba Linda. Very helpful, didn’t pressure us, and helped us make smart decisions to save money. I loved that fact that he didn’t try to oversell his products. Thanks Wilmer!!!

Omid was amazing!

Had a great customer experience with the executive Wilmer.

Wow - Ashley Furniture is a lifesaver! Be sure to ask for Rick, he is the most professional and compassionate salesperson you can imagine. Rick worked with a short-notice, complex furniture and mattress sales request - including delivery. Rick not only met our furniture aesthetic; he found the best price options for our budget too. One stop shopping here - we also got our peace of mind at no extra charge. Thanks Rick! -Melissa

Wilmer was very helpful!

Wilmer was so helpful. Answered all our questions and sold us a beautiful dinning room set. Fast delivery & excellent customer service !

This is the first and last time we will buy from ASHLEY! Wrong item delivered and damaged, looks used, not matched and good luck when you call the customer service. Rude over the phone and not helpful at all! Please stay a way from this furniture store, they just want to collect your money and then good luck on your item!

Stay away please from ASHLEY . They just steal your money. Wrong and damaged items delivered to us and good luck with the customer service to help . No help at all and they are rude over the phone!

Rick was very helpful and patient. He tried to get us the best offer. The whole team was helpful

Wilmer is amazing! Great service, he made everything so convenient and easy.

Wilmer was amazing! Highly recommend him.

Sher was very helpful and patient. Thank you.

Sher was great! Very friendly and helpful

Excellent service in customer service. Have dealt with this store for over 12 yrs and never disappointed.

Kaz did a great job helping us with several pieces of furniture both indoor and outdoor. My wife came in day prior to purchase and strongly dislikes when associates hover. Kaz gave her space look around, was available to answer questions and then come back the next day together to make the purchase. 5 stars!

Wilmer was very very helpful !!!

Sher our sales person was very helpful.

Kazem was very helpful!

Wilmer, best salesman in the game! Terribly good!

Ben, Yola and Raj were the best! Great service and a good deal.

Wilmer was wonderful. Took his time and was very knowledgeable about every piece of furniture we came in for. Had everything ready. Was really great.

Wilmer was super helpful and was so informative about the mattresses

Wonderful staff help.

Wilmer was amazing! So friendly, a great listener, & cares about his customers!

Great experience with Wilmer!

We came in looking for a recliner. We had already gone to 2 other places prior and this was our last option. Was greeted by Omid Navidi who was very helpful and friendly. He is not pushy at all. He had great customer service and was respectful by not trying to push us on something we didn't want. He walked us through different financing option's. We ended up getting a whole bedroom set because Omid hooked it up with a deal we couldn't pass up on. He got us a great deal for both our recliner and bedroom set. Definitely will come back again and I highly recommend Omid as he is the man! Go see Omid if you are there. He is awesome!

Wilmer & Mike great rep to get hold of for your furniture need and discount :)

Sher did a great job. Michael Munoz

Sher is awesome! He has excellent service. I really appreciate his kindness and knowledge of the furniture.

My salesman Nik was very accommodating and not pushy. We spent some time picking out a new sectional and ended up with the perfect one for our home.

Your employee Kazim is so unprofessional when we came in and ask him about about a white TV stand he replied that we don’t have any just go to COSTCO, and when I said Ok show me the TV stands you have he replied with a sarcastic face (but we don’t have what you are looking for.

Working with Alex was such a great experience! She is an incredibly employee and provided such great service. We had some complications with an order and she was amazing in helping us. Her manager was very kind about our situation and so so helpful! Thank you to this store for such great service, I appreciate you guys!!

Drove in from Az to assist my 81 yr old mama with the purchase of a sofa and small recliner. Sales associate Sher is amazing!!!!! Fabulous customer service!! He helped us find the perfect pieces!!! Unfortunately when the sofa was delivered it was damaged by delivery crew!! The Ashley replacement process is a nightmare!!! Had to deal with incompetent customer tech. Office in which NO ONE speaks clear English and they are overseas!!!! Totally nightmare d along with them!!!! Unfortunately the great salesman Sher had no power or authority to simply replace the damaged sofa!!! After weeks of back and forth with the horrific tech office…my mama is finally going to receive a new replacement sofa! Again Sher is a great salesman Ashley store policy is terrible/must be eliminated!!! Thx again Sher!!!! Regards Marilyn

Omid thanks for helping us

Sher was very helpful and great customer service! 10 out of 10! Thank you!

SHEIR is very professional in his work and has a very good sense of humor. Great customer service

Thank you to Yola & Raj for an awesome furniture shopping experience. We appreciate you!

Thank you All for your help ! Nick was a great help picking out our mattress! Thank you!!

My fiancé and I loved our experience Ashley Furniture! Raj, Ben, and Yola were all very helpful and we are definitely going back for our future furniture needs as well.

I will not recommend this store, my concern is not the product but the staff in this store. The staff are hardcore sales people and up until you buy from them they will help you every way however they keep minute details with themselves in case the customer would want to return. I had a slight issue with the dimensions of the sofa I bought and submitted a case then and there when the sofa was delivered but because of the no return policy of Ashley I couldn’t return the sofa and get a different one in exchange. The entire process was not friendly, the sales people ( Yola ) were rude to my husband when he went in the store to explain the situation and basically refused to help. Overall I will not recommend it will not even provide 1 star

When we got home we realized that the chair we bought was broken inside

Sher was so helpful and kind, he helped me choose everything I needed. Definitely would recommend to come see him! Thanks Sher!

Great customer services!

Wilder Teran was very helpful. We were looking to replace our current reclining love seat. He showed us all our options.

Sher was really great, we purchased a Tempur-Pedic mattress in 15 min. Quickest purchase I have ever made. Sher was very knowledgeable and provided great customer service.

Willmar was amazing not pushy and very fast!

Sher was amazing and has helped us on many transactions. Recommend him very much so ask for him at Ashley, Yorba Linda, CA. 🙂

Omid was very kind and helpful today!!

Our salesperson was nice and respectful. We really appreciated his help.

We went in to look at storage bed frames and were assisted by Wilmer Terran. He was very patient and informative. There was no pressure to purchase and we would highly recommend him to everyone.

We liked the store and store manager was very helpful and he assisted in the selection and pricing and shipping Thank you Raj for your support in the buying process.

Kaz was amazing from the moment we walked into the store to the moment we left. The entire staff is very hospitable and look out for the customers best interest. Our intent walking in was only to look, but Kaz helped us find exactly what we were looking for. I will definitely be recommending all my friends and family to shop for all their furniture needs at this location from here on out!

Recently bought a sectional sofa from Ashley Great customer service from Ben le and we got a great deal.

Great customer service and support!

Ashley was super helpful and knowledgeable

Amazing customer service and great products! Nick was super helpful and made the process stress-free.

I recently ventured into Ashley Furniture to purchase a new dining table, excited to enhance my home with what I believed would be a quality piece. Unfortunately, my initial enthusiasm was quickly overshadowed by a series of disappointing events.Upon delivery, the table was damaged by the installer, a disheartening start to what should have been a seamless addition to my dining room. Eager to resolve the issue, I reached out to Ashley Furniture, expecting a straightforward solution. They sent someone to repair the damage after four days, but it ultimately fell short of rectifying the situation. The repair did not restore the table to the acceptable condition one would expect from a new purchase, leaving me dissatisfied with the end result.Compounding my frustration was the discovery that the store's return policy did not accommodate returns for in-store purchases, a detail I found both surprising and inconvenient. This policy starkly contrasts with the flexibility offered by many other retailers and significantly impacted my customer experience.Further research revealed that my experience was not unique, as evidenced by the store's 2.5-star rating on Yelp and the corporate office's 1.5-star rating on Google. These ratings, had I consulted them prior to my purchase, would have undoubtedly influenced my decision to shop at Ashley Furniture.This was my first--and likely last--experience with Ashley Furniture. The combination of the damaged product, inadequate repair, inflexible return policy, and lack of proactive customer service solutions has left me with a negative impression of the brand. I can only hope that my feedback, along with that of others who have faced similar issues, will encourage Ashley Furniture to reevaluate their policies and customer service practices.To potential customers, I advise doing thorough research and reading reviews before making a purchase at Ashley Furniture. Your home deserves the best, and it's crucial to invest in retailers that stand confidently behind their products and prioritize customer satisfaction.

The quality of this furniture is crap. My IKEA furniture has held on longer than anything I ever bought here, and I have bought a lot here. Every time I come back to buy something else. I tell them I want the better quality stuff. So of course they show me the more expensive furniture, and I buy it, only to be disappointed. My furniture usually only last a year if I am lucky. My Ikea furniture has lasted 20 years so far. I have bought dining tables, couches, living room sets, rugs, recliners, and more from Ashley and they were all crap. I definitely will not be buying anymore furniture from them. This location was the worst one. Although our salesman was very kind and almost seemed new at his job. What upset me with this location was when they told us that they would give us a better deal if we lied on a Google review and gave them 5 stars. When I tell you that they made sure we gave them that 5 star review before they gave us the deal. The store manager even took the phone out of my hand and did the review himself because I was having trouble getting into it. This location is so shady and I will never return. I only give them two stars because the salesman was incredibly nice. And yes, we have had our recent recliner for less than a year and it is completely broken. It started to break after 3 months of purchase. I would not recommend this furniture to anyone. You are better off getting furniture at IKEA if cost is the issue.

Yola Awabdy is the best sales associate i have ever dealt with. she is so professional and knows her stuff. she was so patient when i couldn’t make up my mind. she helped me furnish my entire house. i’m so thankful and grateful to her. i appreciate her passion and professionalism. i will be referring her to all my friends and co-workers. anyone shopping at Ashley in YORBA LINDA please ask for YOLA. thank you Yola

I bought my couches last week and I love them!! The quality is amazing, the service, delivery….Everything was great. I walked into the store and was greeted by a sales person. However, they were not pushy and following me around. I ended up chatting with Jaden, who was an amazing sales gal, and so nice, responsible, helpful, and very personable. She made the experience wonderful. And I want to give a big shout out to the store manager, Mike, he is wonderful. He went over and above to make sure that I was happy with my purchase. He is awesome!!! I will definitely be back to buy more furniture and I am referring them to all of my friends and family. Thank you so much!!!

My favorite place to buy furniture. Amazing quality and the best service from Omid. Thank you for your patience and expertise.

Wilmer was so helpful and courteous! He was able to answer all of my questions effortlessly and he got me in and out with my new living room furniture delivery!!!

Omid did an amazing job helping us get furniture for our home. Excellent customer service!

Great customer service from Wilmer!

Excellent service!!! Yola was amazing and Ben’s assistance was well paired. Manager Mike was a pleasure to work with as well!!!

So thankful to have met Halle at the Ashley’s store! She was a great help - answered all our questions and was also very kind. Will definitely call her if we need anything else!

Omid was very helpful, professional and friendly.

Ben at yorba Linda store was great

Great experience with Omid. He helped us get a new bed and quick.

My sales person Mehrdad was great! He was very helpful.

Ben Le at the Yorba Linda store was great! Very helpful, thanks Ben!

Mehrdad was very helpful. He was very knowledgeable about the layout and furniture on display. Thank you.

My wife and I went here yesterday shopping for a bed, and possibly a couch. Omid greeted us when we arrived, and happily directed us to look at all of our options. He was very kind, informative, and never pressured us into buying anything. Even though we ended up making a smaller purchase (this time), we are glad to have been helped by Omid. Very big store with a lot of variety and selection!

These people are crooks. Their products are horrible and they have rude pushy sales people. Their con tactics will eventually make you regret even stepping foot in their store. Especially the Yorba Linda location. Horrible management and personnel.

The store manager and colleague supported my search and found exactly what I was seeking with no delay, exceptional service and attention to details. They walked me through my options of products and payment options with no delay and I left super pleased and much more pleased than had I purchased online. My experience is less common these days and makes me want to continue being a loyal Ashley customer for years forward. Thanks.

Angela was our salesperson and she was great. Did not pressure us at all. They had a nice offering of dining tables.

My husband & I purchased tall chairs for our dining room table. We paid extra to have them deliver and put them together. The 1st time they started falling apart within a week, we called multiple times & they finally came out & just swapped for new ones. Those were rickety and unbalanced. We called again. They sent someone out who was here working on them for like an hour only to say they had mismatched legs on them. He had to come back again later to fix them again. This whole process took like 3 months. Now here we are only a year later and one broke again. The picture is the proof that they didn't even screw them in correctly. Will never shop here again.

When we entered Ashley’s Yorba Linda, Ca. we met Rick (Sales Person). He was easy to speak to and knew the locations of the furniture we were looking for. I usually don’t like buying furniture because of a sales person hovers over me. Rick did not do that and i was very comfortable dealing with him. Rick is a great sales person very knowledgable any easy to speak to. I would purchase more furniture from Ashley's based on my experience. Than You The Hermann’s

Buyers Beware. I spent close to $20k at Ashley's to furnish my house. I purchased warranty for my couch... went through the claim process to only find out that the credit had expired. No notifixations sent to me. No help from them after repeated attempts to resolve through corporate. They should NOT be in business. I cannot believe they get away with this. Customer service is non existent. Stay away from all Ashley's

I was looking for a particular Ashley power recliner loveseat I had seen on the internet. Upon entering the store in Yorba Linda, I was greeted by Halle Sam. Showing Halle the SKU number, she knew exactly what I was looking for. Halle was very professional and at no time applying any pressure to buy. I was also interested in a possible replacement for my bed. Halle spent a great deal of time explaining the benefits of a Tempur-Pedic matress and the available options. Halle knows her products and I highly suggest seeing her when visiting the store.

We visited the YL store. Great selection, quality and pricing. Jaden was a great help, very friendly and not pushy. We ended up finding a whole new living room set, including a rug at a great price.

I called Ashley’s (Yorba Linda) first thing when they opened and spoke with Sasha (salesperson). I expressed to her I needed to get a queen bed frame that matched my existing dressers. She helped me for hours on and off the phone attempting to locate exactly what I was looking for showing me many different options. She set up different orders for me that I approved then changed my mind on. She never once seemed annoyed or bothered. I didnt up purchasing anything and expressed to her how sorry I was for taking so much of her time. She said her job is to provide great customer service and she didn’t mind at all. If you go into the Yorba Linda location she will do her best to make you happy.

Angel helped my wife and I. We searched allot of items and found exactly what we were looking for. Thank you,

If you promise that you will have a couch delivered before Christmas and call three times to confirm the delivery, you better deliver! The fact that Ashley called this morning at 6:30 to tell me that the couch is not going to be delivered until next week (after Christmas) is a joke. I would have never purchased it if they had not promised to have it by tomorrow. Needless to say, I have canceled my entire order and will have to scramble today to find something else for people to sit on for the holiday. Yes again, Ashley Furniture disappoints. Too bad Living Spaces is so far away. They always show up when they say they will.

Sasha was great. Very patient and answering all of our questions. We were able to get what we needed and ordered within a few days which is amazing during its the Christmas season.

Customer Service was great!

There are a lot of nice selection.

Our sales person Sher was very helpful And provided outstanding customer service.

Hallie is given good services

Sher was very kind and helpful to us! He was truly patient and accommodating.

Purchased a couch from Ashley furniture and we also purchased the warranty plan from them. They need to rethink the warranty company they use . I filed a claim back in October for 2 seat cushions that need to be replaced . I sent in my claim, pictures and receipts to the warranty company. Waited 10 days and didn't hear anything so I called them. They hadn't even started to process my claim. The customer service person was asking me did you send in the pictures etc. as I did send everything they asked for . She finally started my claim. They had to send a tech out to take a look. It was 3 weeks for the tech to come out and then they canceled on my the night before. They didn't call me back to reschedule I had to call them. The next available appt was 2 more weeks out. The tech came out and said your right we can't clean this you need 2 new covers. He said I should have them in about 2 weeks. Haven't heard anything back from them so I called them today. They told me they needed to look into it and put me on hold for a total of 10 minutes. Came back on the line and said he will process my request now and it takes 7-10 business days for the quality control to approve the replacements and then if they are in stock I should have them about 2 weeks from then. This process if I even get them will be completed in 2024 and 3 months since I started the process . I'm called Ashley customer service to get help and let them know about the warranty company that they should rethink who they use and I was told the couch is out of warranty with them and they can't help me . Everything would need to go through the warranty company. Thanks for no help at all Ashley furniture and I guess I will definitely rethink buying anything from Ashley furniture or at least never buy the warranty program. Very frustrating to say the least

I do not recommend buying furniture from Ashley I had the worst experience. No flexible schedule on delivery, keep rescheduling my delivery without notification , made me waste my time waiting for it 3 times. I ordered all my furniture 11/19/23 I got only one loveseat delivered a week later, is 12/5/23 and I haven't get the rest of my order deliver . Customer service is terrible they just keep transferring you unacceptable service and business ethics I recommend you to take your business somewhere else more professional and prevent your self the headache

Listened to our needs and found just what we needed.

prob my last time going to Ashleys… products are low quality and the service is not good at the store as well as the warehouse

Halle was amazing! Great attitude, very friendly, easy to work with and took the time to see different sectional configurations that would work for me! Once I made my decision I was confident I made the right choice!

Great shopping experience! Sasha is a pleasure to deal with as she is very pleasant and helpful!

(Translated by Google) Very friendly, good service and attention (Original) Muy amables bien servicio y atención

We went to this location to find a sofa and a recliner. I don't recall the gentleman's name, I believe it is Willmar or William. He went above and beyond to help us and although we didn't find what we were looking for and at the time frame we needed it. He tried his very best to make it happen. He even offered to find us a third-party delivery company or give us the info for the warehouse to pick it up. Sadly we couldn't do it. But we'll definitely recommend him and this location. Thank you for your time Willmar!

Wilmer is by far the best consultant ever! He is patient, kind and has the greatest design eye ever. He brought our dream to life all while showing us pieces within our price point. This was the easiest and most phenomenal experience. He deserves an award and a raise!!

Thank you so much Mr Kazem for all your help!

I bought a couch and reclining chair and also purchased the 5 year insurance plan that I was told covered everything, since I was paying $2,500 for it tried to make a claim and was told no it was not covered the leather furnature is pealing. This is not even 2 years old.

Service was friendly and professional.

Went to the Ashley store in our city to purchase another set of sheets for our son's bed. We were greeted as we entered the store by a smiling and helpful employee. The manager actually helped us with our purchase by checking to see what sheets we had originally purchased. It was a pleasant experience. Great store and employees.

Omid helped us through our mattress purchase and suggested pillows to compliment the mattress. Same day delivery for the mattress and box springs!(even on sunday)

Wilmer was an amazing help…always coming to Ashley’s for my next home purchase :)

I came in with my fiancé and Wilmer was very helpful and kind throughout the whole process

Sher was wonderful . Very helpful and professional. 😃

Sales person was very helpful to what I was looking for and needed.

Awesome service Omid! Came in and got exactly what we wanted. No hassle.

I'd give this store a zero if Yelp would allow it. Horrible customer service.....missing parts...re-ordered same piece and once again missing parts. Can't get ahold of them on the phone....When I was able to get through, the operation manager (?) wouldn't order me a new set even though they didn't send a full set. I had to drive back to store and lug their furniture in before they would order a new piece. NO HELP WHAT SO EVER! Last time I'm going here!

Came in and what great help with Kaz, Wilmer, Raj ...highly recommend them to help you get the sleep and look that you need for your bedroom and living room.

Omid Navidi. Gave us great service today. We ended up purchasing a bedroom set. We are so exited to receive Thank you Omid for working with us!!

Sam is amazing! Highly recommend

Great experience! Raj and Omid were excellent. Got everything we needed and they made sure they provided as much information as possible for all of the items we were interested in. Got a great deal on everything as well. Will be coming back in the future!

Ben Le, sales representative is one of the best customer service representatives I’ve encountered. He helped me with a purchase earlier in the year and went above and beyond to help me and be sure that I was satisfied. I looked for him again for a recent purchase and he was phenomenal. If you’re looking to shop in the Yorba Linda store, look for Ben Le.

Mike the store manager in this store is horrible. He has zero customer service skills. He is rude and mean just because I was asking for a discount. I even tried to gently enlighten him about how his reaction came across and he was not receptive at all. I love this store and I hope I don’t come to shop when he is working again. I would give him a zero but that is not an option here.

Sher did an AWESOME job of helping with our recent purchase. He was very responsive and knew how to quickly answer our questions with no pressure!

Wilmer is amazing. Service was great in and out in 30 mins. My wife and I will definitely be back!

Awesome!!!!

Samantha (Sam) made the entire furniture shopping experience way more enjoyable than it should have been! Sam really does know her stuff!!! Sam will be the reason that we go back to Ashley for future furniture needs!!!

Five star for Ben. I came to buy a bed and omg it was amazing, his costumer service was fabulous. I told him what I had been looking for specifically and he narrowed down the best options. If you ever go to the Ashley location at Yorba Linda, California, look for Ben, five star.

Wilmer was the man on our visit to Ashley’s today! He was so kind and helpful. We are first time furniture shoppers, and he was so happy to answer every question we had for him! We are beyond excited for our new couch to arrive!

Friendly staff and good selection

Rick was extremely helpful, he made buying furniture for our new home fun and easy. We will definitely be back soon for more.

We came to Ashley Furniture because of a recent deal we got. We were quickly greeted by Yola which assisted us in choosing three separate mattress sets and other furniture. Raj also helped us a lot with the financing of everything . Very nice people and very welcoming atmosphere .

Very pleased with the customer service and quality. Bought a bedroom set a few years ago. Came back to buy furniture for our living room.

Omid was a great help in finding our couch! Would highly recommend coming into Ashley and asking for him!

Omid fast and kind service Thank you.

We were in the market for a mattress we came to Ashley Furniture Yoruba Linda greeted by Asher Ahmadyar, he was knowledgeable, informative and really helpful, he went beyond to find the perfect mattress we are supper happy with our purchase and recommend him to who ever is in need of furniture and for sure great MATTRESS

What a wonderful experience we had buying furniture for our kids, we were greeted by William , very knowledgeable, friendly and understanding of the style and design we wanted to create! The manager Raj very polite and friendly

Came to Ashleys furniture with my family for new bedroom sets for my kids and us. We were greeted by William very friendly and knowledgeable helped is color coordinate the furniture to our needs. Great experience. The manager Raj was also very helpful and friendly. Thank you guys for a great experience!

Omid &Raj they are best customer service ever at Ashley

We bought more than $3500 of furniture, and let me tell you it had been a hassle trying to get a hold of there techs to come out and see the furniture for warranty. I have an on going open case for 2 months now. Everyone that works here either passes the message or will transfer you to a no answer. I got annoyed to the point where I wanted to just go in and return everything. They came and assembled everything at our house , 2 months later everything is falling apart. There tech that came out even said this is a very terrible way to install. We had screws coming out the opposite direction, our sofa was not connected correctly. The bed headboard was not even screwed in. Just a very unprofessional treatment. I definitely will not be buying anything from Ashley's. There customer service sucks!

Jaden was fantastic. So patient and helpful. She got me everything I needed. She made my experience worth the drive.

We were able to browse around the store. Any questions were answered. We bought a new couch.

Sher provided exceptional service!

We went to the store looking for a sofa and loveseat that we saw in a clearance at another store. The manager, Mike stepped up and made such a good deal, we couldn't say no, so we purchased a set. We will definitely go back to him for any other furniture. Great store!

Sam was an excellent sales person. She helped with my first time buying furniture. Will be returning. All the staff were amazing at this location

Sam provided the utmost customer service and is very knowledgeable with the products that Ashley offers. Sam is a rockstar!!

Mike is such an awesome store manager and was very kind and patient with us!We just walked in to look, and we ended up buying two movie theater couches!He educated us on so many things about The couches and the company we would never buy from anywhere else!Thank you Mike Jo Ann

The salesperson Yola was incredible. Very knowledgeable, kind and professional. I definitely will recommend family and friends!

Very friendly. Large selection

Great service and great deals!

Sher was wonderful& Moverick

Ashley customer service was excellent!!! I had an insurance claim for damage on a couch I purchased a couple of years ago. The couch in question was out of circulation so they offered me a store credit. I was free to use the money as I saw fit. The manager, Agash, was super helpful and accommodating! I have bought several pieces of furniture from the store and will continue to do so!!

Omid was very helpful and great customer service and suggestions were on point.

The sales associates have horrible Shriner service. As soon as I showed them my gift cards their treated me horrible. The funny thing is that they are the ones that gave me the gift cards on a previous purchase and I returned to use them. Will never go back there again:

I met with Wilmer and I have to say he was awesome in helping me with my furniture shopping. He heard my needs and walked me through the areas I was interested in looking at while providing me additional ideas to my design. He answered all my questions and walked me through pricing and sales. I’m not into shopping but my experience with working with him was professional, easy and fun. I’m definitely coming back

Best Ashley’s furniture location out of all locations I have been to. Very helpful and straight to the point. They are understanding when it comes to what price range we are looking for, came here back in July when I got my first apartment and came back again for my father in laws new bed set. Will be coming back here for all my furniture needs in the future and recommend anybody that is out here in the OC area.

I have been here more than 3 times so far for bedroom living and kitchen. I love everything from here and the managers are so sweet and respectful and have courage to the customers opinion needs and price ranges! Definitely need to COME AND STOP BY! Definitely give good reviews to raj and mehrdad I believe are the names!

Absolutely the best service ever and a great deal. Thank you Raj and Nic!

Very nice coffee table 🌹

Sasha is wonderful! Raj is super. Just bought the Genoa sofa sleeper and ottoman in coconut! 🤙🏼

very amazing manager Raj and sales person jaden

Yb better

Thank you Ashley Furniture and our salesman Nik! We had a great experience and got a great deal on our living room set. We will definitely be coming back for any of our furniture needs in the future!

We had a great experience at Ashley! Our salesman Nik was friendly, knowledgeable and did not pressure us. He spent time with us, answered all of our questions and gave us different options. In the end he gave us a great deal and we will definitely be coming here in the future! Thank you Ashley Furniture!

Rick was very helpful

The manager is very helpful. I’m looking forward to the arrival of my new furniture!

Omid was very helpful. He gave us space to shop and was very attentive when we were ready.

Omid was very helpful, patient & just an all nice guy. Thank you

I called customer service again to ask about the status of the case pending, she gave me the same scripted speech without an opportunity to ask about the promises made two weeks ago. If you VALUE your money do not shop at Ashley Furniture, they DO NOT value your time, your money, your purchase. You are a number to them and they have zero respect for customer satisfaction. NOTE this table is 7 months old. Two adults live at home, therefore the issue with the table is NOT wear and tear

Again I would like to leave a note about excellent customer support received by Wilma Terran in regards to selecting some accessories such as throw pillows and an end table for the sectional sofa.

Good service

Fast and friendly…our sales rep Samantha was great! Thank you for working with us.

Omid was very helpful but not pushy. Perfect experience! We had certain size limitations and he was familiar with all of his inventory and found us the perfect livingroom set!

Mehrdad was very knowledgeable and helpful we purchased an entertainment centre and we are waiting for delivery after receiving the item I can tell how my experience was with Ashley!

Had a great experience shopping for a bedroom set and mattress. Nick was very knowledgeable and informative. He was patient with us as we asked many question.

Verinica is amazing Thx

Great experience at Ashley Yorba Linda store. Samantha ,Rick, and Rajj were very helpful, positive, and knowledgeable. I loved Samantha's suggestions. Very pleasant experience.

Salespeople are nearby to check on your search for furniture and answer any questions, but they keep their distance, giving you enough space and freedom to browse. Nice furniture and decor with plenty of inventory.

Veronica & Mike we’re very helpful

Ashley’s in Yorba Linda is your go to furniture store. Wilmer was knowledgeable and attentive during our visit. The store manager, Raja, was very helpful and patient. The store was neat and clean. They offer a good selection of furniture from living to dining and more.

Thanks to Sam I was able to find a great sectional for my new place.

Great service! Great price!

Rick is very helpful and friendly. Great selection and quality. I have been buying future from this store for 8 years.

Yola & Veronica were great and gave us the best customer service. Definitely would recommend asking for either one of them for a great experience!

Raj and Ben were great. Good customer service. Very helpful.

Great service today. If you need something nice and good quality this is the place. My saleswoman Veronica was wonderful she made my experience easy and stress free. The store manager Raj 1was friendly and helpful as well. I recommend this location.

Salesman was very knowledgeable and no pressure sales style. He took the time to show us everything and find the right combination for our budget.

Excelente service provided by Wilmer Teran !

It was a real pleasure working with Wilmer in helping us decide the best mattress for our family. He was very knowledgeable!

Yola and Ben were great! Customer service from start to finish got what we need in and out. Come shop this location and great selection of furniture

Omid was such a big help on helping us choose our furniture. Thank you

Omid helped us here, great experience to get furnitures!

Great service and affordable prices

We were so pleased with today’s service. Wilmer was so helpful and very attentive to our needs. We recommend him to anyone. Thanks again we can’t wait to receive our new furniture.

Thank you Wilmer Terán We appreciate your assistance with everything we was looking for our home 😊

We had a wonderful experience with Raj, store manager, Wilmer mattress specialist, Veronica and Sasha sales associates. They all went above and beyond what we ever expected. We highly recommend going to this Ashley store for a great experience.

Wilmer was absolutely awesome, helpful and very patient with us. He gave us lots of options and made us feel comfortable. We didn’t feel pressured which was really nice when making a purchase. I would highly recommend our friend Wilmer. He’s the best.

Rick was the most helpful Ashley employee we’ve had. Him and the whole team went above and beyond to help us make a previously stressful exchange, very easy. We’ll definitely be coming back for any future furniture purchases. Thank you Rick and Yorba Linda Ashley!!!

Walking in we were greeted kindly by Wilmer who helped us with our specific necessities ,gave us great suggestions and was a great help in making our purchase of our mattress and bed set

Ben is the best!!

Raj and Yola were so helpful.

Rick was great! Super helpful and patient throughout the whole process! Thank you!

Sasha was fantastic at helping me buy a mattress. She made it super easy and was more than helpful!

Wilmer excellent service

The sales consultant was super helpful getting my daughters furniture shipped out of state and finishing the appropriate mattress for her

Service was great! Let's hope the delivery will be too.

This Ashley's in Yorba Linda is the worst. They lied to try to get a sale and then we had a hard time getting the order canceled. I couldn't be more disappointed in a store then this one. Please be very careful buying from this store. It not all the Ashley's, we had a great experience with the one in AZ.

Rick Flynn is the best! Super informed and patient with my indecisiveness! Took the time to carry one chair from one dining set to compare it to another, worked with me for an exchange, over the top customer service!!! You will do yourself a deservice if you do not ask for him to handle your furniture needs at the Ashley store Yorba Linda.

What a great shopping experience! Samantha was so patient and took her time to help me with a complicated order. You're lucky to have such a knowledgeable salesperson!!

Yolanda was fantastic! She was very knowledgeable and was no pressure. I would definitely recommend asking for her the next time you are at Ashley's.

Beware. They’re totally okay with bait and switching finance terms. Requested 60 month financing and trusted that they are an honest company. Ended up that we signed for 12 month financing instead.

Sam was great! Amazing to work with. Will definitely come back to work with her. Thanks to the Manager Mike for the great customer service.

Great Shopping experience with Sam. She is awesome. Great suggestions from her. 100% Recommended.

Sam & Omid were very friendly and Jae was super helpful. I thank you

If I could I would have given 0 for the guy from the mattresses, a very rude, and unprofessional guy, because I was interested in a mattress of about 800 dollars and he kept insisting on showing me one of 9000 dollars and because I was not interested buy, he asked me to leave the store....in addition to this, he talked too much without understanding the client's need....specifically, I have worked in sales for 17 years, but I have never seen such an attitude towards a client,... I don't think this man has what he is looking for in this position to talk with the customers, that is, he was talking a lot and stupidly ... I do not recommend this store because of this individual ...

Ashley furniture West Covina is one of the BEST retail stores in the area. If you need furniture come here and ask for Robert Houston. He is genuinely dedicated to really help you figure out what you are looking for. Give him and Ashley furniture of West Covina a try. We were NOT disappointed.

Took care of me on my livingroom and dining set

Wilmer was amazing!!!

Sher was very helpful and accommodating. We are returning customers and go with Sher, he will take good care!

Very nice service Thank you

Wonderful location. Did not feel any pressure. Wilmer was very helpful and informative. Highly recommend.

Shasha is good

Shahs & Raj are good

Mehrdad was amazing with helping us out!! Great service, super friendly and kind!

Do not buy from here! First off, the prices are marked up. You can get them to drop the price by huge amounts. Item was delivered damaged. I told them it’s damaged and which time the delivery person took a photo of it and said it would be replaced. She had me sign for the items on her phone,but didn’t not display the fine print, which was emailed to me. In the email it says the items were delivered undamaged. Scam! I called them and was told tough, I accepted delivery. I told them I had not and even wrote down damaged. They again said tough. Do not buy from Ashly. They do not care about you. Lastly, once you place your order, the sales person will hand you a receipt which says you can’t sue on the back of it. It’s all done after the fact. Odd thing to put on a sales order. Good luck!

Nice sales person. Not pushy. Found the pieces I was interested in. I like shopping there.

Sam was very helpful and patient working out the specifics of our floor plan. Gave us great ideas and options.

Sam was knowledgeable, patient and helpful with our furniture purchase today. Definitely guided us from what we thought we wanted to what we really wanted. Started with a sectional and ended with a recliner leather purchase. We will be visiting her again for the great room purchase. Thanks so much Sam! See you soon.

Yola is great at product knowledge and very helpful

Wilmer is good.

Sasha was so helpful and kind! She is a great person and wonderful sales rep, come to her at Ashley in Yorba Linda, Ca!

Veronica Giles is the best! We’ve returned to the Yorba Linda location twice now to purchase furniture and have had a wonderful experience both times. We couldn’t be more pleased with the customer service. Veronica takes her time to show you your options and does a good job of analyzing what furniture will be most suitable for your home. We will be returning to this location for any future furniture needs! Thank you so much :)

Awesome service here. This is my second time coming to buy at this location. Mehrdad helped me this time and was very helpful. Was in and out quick and helped us getting what we needed.

Great cust

Sher, was super helpful, patient and gave us our space to make a decision. Great Job Sher

Wilmer was great! excellent customer service. Very knowledgeable!

We went to ashleys just to browse but Omid helped us out with a good deal we ended up getting a mattress and dining set. Thanks Omid!

Thank you Omid for your great service!!!

Great customer service.

Everyone was so helpful without being overbearing, which made my experience great. Tons of different options for beautiful, well-made furniture, and I found everything I was looking for

Fast and friendly service!

William at the yorba Linda store was super helpful. If I shop at Ashley’s again I would go to the store and ask for him directly.

My recent experience with Ashley’s customer service was extremely disappointing. Their shipping policy is unreasonable, charging exorbitant fees based on the price of the product. We paid over $5,000 for a mattress and for one item the shipping cost was around $300, despite being just 7 minutes away from the store. The $100 gift card they offered as compensation had limited usability (doesn’t work on sale items) and their staff treated us with suspicion when we tried to use it. Additionally, they inflated prices in-store and gave the false impression of offering exclusive discounts. To top it off, our items weren’t shipped after weeks of waiting. Overall, I strongly advise against choosing Ashley for fair treatment and reliable service.

Ashley Furniture Store delivered the wrong item. Also, I paid for assembly and the Delivery team dropped the item off in the Box.Ashley HomeStore service has declined tremendously. Never again!

High end show room, the store manager was friendly, sales persons very courteous, delivery men came in punctually and phone notifications was very professional.

(Translated by Google) Very good service thank you very much (Original) Muy buen servicio muchas gracias

Chain furniture store located behind the Costco @ Savi Ranch. I despite Ashley stores. The salespeople hang around and follow you everywhere. It's never a comfortable experience even though their mid-range furniture is generally reasonably priced for what they are. Be careful though, as some of their items are made completely of particle board or MDF. I've bought a bunch of stuff from their website to avoid their stores but delivery and quality control is poor so inspect and document EVERYTHING. If there's an issue, report it immediately and get BBB involved to speed up the process of an exchange or refund.

Samantha was phenomenal I can’t say enough I had never been to Ashley furniture in Yorba Linda was just getting some pricing and I walked out of there with what I wanted. Great service phenomenal price look her up please thank you Samantha.

Friendly, personable staff. Helpful with specific questions regarding space and taste. Knowledgeable about product and design.

My only concern is that I am being charged a $500.00 fee for delivering two recliner chairs and hauling away an existing couch/sofa a distance of 44 miles from your Colton Warehouse. This charge is from your third party delivery service. Is this normal ? This additional fee will certainly play an important deciding factor in any additional future purchases from Ashley.

I was very happy with the service we got in looking for a couch and love seat. Our salesman nick was very nice. He pointed us to where to look and left us to shop.

Mike, the store manager opened early for us! He and the salesmam Shay were great and worked very well with us!! We will defenitly be back!

Showed them they’re own online policy regarding price matching and they refused. I hate liars. If they cheat on their policy they will cheat on the furniture.

It was a nice visit was able to get what we wanted

Last week I purchased two complete beds from Ashley. I was helped by Rick at the store. He provided to me a professional review of all options on mattresses, headboards and frames. I was able to try multiple manufactures and various price ranges. After choosing the correct mattress and frame the process to schedule a delivery went smoothly. Although I received an item I didn't want, Rick at the store was most helpful to resolve my dilemma and personally made sure my satisfaction was met. I'd recommend Ashley (and Rick) to satisfy your home furnishing needs.

Highly recommend Ashley furniture. A great experience!

Omid, amazing sales associate! Professional, gave us our space to shop around, answered all our questions!

Over all are experience was great in the Monclair store. My only recommendation is to beware of the lighting. It can be very deceiving when matching furniture. We bought a new bedroom set frame with 2 dressers. Living room furniture, couch, love set, tv stand, dining set, and 2 barstool. We spent almost 7,000 in furniture. Everything was great until the furniture arrived and the barstools were not as expected, i didn't realize right away because at the time of the delivery, everything was wrapped up. I called the store and asked if I could exchange them. I was told no because they were already delivered. I was very disappointed. I was willing to take them back myself. In the long run, I'm stuck with them. They were only $ 140.00 of my order, but this upset me that we were not accommodating at all. enough to where i don't want to go back to get any additional furniture.

Ben does a great job. Helped out a lot.

Sam and Raj were very helpful and patient.

Veronica was very good at keeping notes as to what I liked in the store. When I returned the next day, my order was almost complete

By far my favorite Ashley’s Furniture. I just purchased my bedroom furniture from here. Loved working with Sam!

We are thankful for the good service we received at Ashley's and Sam was nice and helpful in meeting our needs.

Great deal and great service

Great customer service! They were able to assist in finding the best mattress for me and my daughter . Definitely coming back to this location for all of my furniture needs .

Omid was a great help today. My husband and I walked in today looking for a suitable bed frame for our new home. Omid greeted us at the door and showed us around, was very attentive to our wants and needs. We were able to find our dream bed frame and get a quick delivery this same week! Definitely recommend coming to this location and working with this gentleman, friendly and knowledgeable.

Most helpful, friendly and made sure to get what I needed.

Mood took great care of us. Recommend his services to anyone. Informative, helpful, but not pushy.

Went to get a new couch for my new apartment. Omid was very helpful and answered all of our questions.

Excellent service, Excellent delivery, Excellent, set up, Kind people.

Phong was absolutely the BEST sales associate we have ever worked with at Ashley!

What I enjoy in a salesperson is their ability to introduce themselves, perhaps highlight any specials, and/or direct you to what you’re looking for. Not hovering over you like a salivating dog, waiting for commission. We found our visit enjoyable, thanks to Omid. He even shared varieties in some of the pieces we saw, explained different finance options available, and explained the advantages and disadvantages of getting protection on select pieces. We’ll be back for other rooms later.

Asher was amazing and patient while we looked around. He also helped us find the perfect sofa and chairs!!! Thank you!!

Veronica was my salesperson, and she was great. I got what I was looking for and was very satisfied.

Beautiful displays and everyone is so helpful without you feeling overwhelmed. Thank you ! Love getting all my furniture needs from Ashley!

Horrible Horrible experience…I should’ve spent my money at Mathis Brothers I’ve never had issues there. I will be requesting a refund from this store.

Omid was an outstanding person with excellent customer service. Thank you so much for your service

Onus, made this smooth and painless! No hastle!

Very friendly staff. They also have great furniture and good price. Will definitely come back.

Sherahmad was so helpful and patient with me and answered all my questions.

Got a great deal. Sale person was awesome. Not cheap made all solid wood. Boe tie construction.

Sher was very helpful with my search of a console table.

Omid is wonderful to shop with. Thank you.

We recently purchased a sofa at the Yorba Linda location and it was a great experience. Sam was very helpful and she worked with us to find the perfect sofa for our needs. She was very knowledgeable and patient with us and we will definitely be repeat customers now because of her customer service. Thank you Sam!

Wilmer took excellent care of us. He was personable and knowledgable. Didn't push...just answered our questions and we were happy to give him our sale. George Inman

Sher was fantastic! Came in for a dining table. Left with table & cal king mattress!

Wilmer, was a great salesman. He took his times with us and explained all of our questions, especially with the bed we bought.

Omid he was great sale person he worked with me found everything that I wanted I'm so happy with the service I definitely would come back

Sher was really helpful with our purchase

Sam and Rick helped me out. Great service.

Omid was great

Wilmer thank you for all your help, you’re the best 🙏🏽

Ask for Omid he’s great!

Very good customer service.

Sher Ahmadyar was more than helpful. He was understanding and was able to meet what we were looking for. I highly recommend to go with Sher he will help you.

Sher Ahmadyar- so helpful, great comment stomper service! Thanks!

Omid is awesome!! He was very helpful and not pushy. Very pleasant man, will continue to work with him.

Angel was a great help to us , very professional and skilled and very pretty. We wish her the best luck . Come and see her !

Amazing quality service!! Wilmer was super helpful and sold me the mattress of my dreams!!

Sher was our rep and he did great

Sher was very helpful for our needs. Excellent customer service!! Love our new furniture. Thank you!

Came in looking for something in particular and Wilmar was a big help. Happy purchase!

It was great experience with sher.

Wilmer was excellent! Quick and friendly service.

Sher was great! Quick and easy on the mattress purchase. Thank you.

Sher was so wonderful! Great customer service and patient!

Incredible customer service, especially from Wilmer! Overall such a seamless experience, will for sure be coming back for all my furniture needs.

Wilmer is amazing, he gave us the best customer service experience, and he helps us to find the best bedroom for the kids. Would Definitely recommend him to buy your furniture!!!

Sher was amazing.

Great service, Ben Le, is very helpful!

Sher, Everything was perfect Great customer service

Sasha and wilmer helped. Great experience. Thank you .

Omid was very help and friendly

Yola from yorba linda store she is the best ever 🤍 very professional, helpful and patient appreciate all what she did for us she deserves a 7 ⭐️ review thank you yola

Yola she is the best sales she helped us a lot !

Ben Le was amazing and so helpful! Go see him!

Wilmer was amazing! The couch we wanted couldn’t come in the figuration we needed but he showed me multiple options and we ended up finding the perfect one!

Yola and Edgar: attentive and curtious

I appreciate Omid‘s customer service. He did a wonderful job helping me find a perfect mattress. He was friendly and helpful! I definitely recommend to come to this Ashley’s.

Omid was very friendly and didn't pressure us at all. Good shopping experience.

Omid was amazing, very helpful and had patience with us while making our decision. Thank you!! Great experience here

Share was great.

Wilmar, did a great job. Thank you for great customer service !

Was in and out. Salesman Sher was nice and helpful but a little aggressive for my taste. Helpful though.

Wilmer was amazing in helping me with my perchase.

Got great deal thanks angel and Sher. Who were helpful.

Yola from Yorba Linda store was fantastic helped us in every way and saved us money

Ita a great place to shop your furniture.The manager “Raaj “of this Ashley store is super helpful and very professional.

We dealt with Samantha Mann and she was awesome. She showed us different options of couches and was very knowledge. Very friendly and extremely helpful.

Sher was great.

Omid provided excellent service and really made sure we were taken care of. I highly recommend Omid as your sales guide as he provided thoughtful recommendations and attention to detail. He was approachable and not once forgot about his customers!

Very good service. Sher, thank you very much

Excellent service from Sher

Had a great experience with Ashley's furniture, Ben Le was outstanding on helping us to what we needed and so much more,definitely will recommend 😀 👍

Yolanda is great

Omid was great! Truly helped me customize my order for my specific needs. Patient and helpful.

Sam was fantastic!!!!! She was very kind and helpful in helping me decide what works for me in my purchase 😊 mike and Raj was also very helpful as well ! They all are very knowledgeable.would recommend this location 😊

We bought a dining room table with Sher, very helpful!

We came in looking for a bedroom set. The salesperson, Sher was super helpful and answered all of our question. He made the experience super easy and stress free for us. All items deliver in just 3 days. We can’t wait!

Yola from Yorba Linda really helped me through the process of getting furniture for my new apartment. I was able to get a living room set and bed within my budget. I appreciated the hands on approach and will definitely come back to pick up later pieces

Angel was an amazing sales person! She met us at the door, there was no hassle or pressure and our purchase was quick! I highly recommend her and the Ashley Store in Yorba Linda!

Had a great experience working with Omid. Very patient and helpful

My family had a great experience shopping here. When you come, ask for Nick. He was very attentive, informative and helpful.

Sher was extremely courteous and helpful, will definitely shop here again!

Sam was fantastic! I needed to replace our sofa. She found the same sofa and helped me get the battery pack for it.

Omid helped my mother find the perfect chair for her, they had plenty to choose from and within 10 min chose the perfect chair! Ask for Omid

Wilmer was super awesome! He helped us find a new kitchen table and exceeded our expectations. Also he ensured that our delivery was very prompt!

Excellent service and selection with many models from which to choose

Excellent service!!! Ask for Ben Le!

Sher helped out in November to complete my new bedroom and today he did such good job helping buy my new chest of drawers purchase

Yola from Yorba Linda store

Sher was great! Very attentive and helped my client and I purchase a beautiful sectional.

Loved the furniture - Kids are really happy with their bedrooms and theater sofas are just perfect. :-)

Omid is fabulous to work with!

This is our 2nd purchase with Omid. He’s a knowledgeable professional that takes pride in customer service. He listens to what we’re looking for, offers options, answers our questions, doesn’t make us feel under pressure to make a purchase. It’s a very comfortable buying experience. We feel he’s sincere when he “Thanks” us for making a purchase. We highly recommend Omid.

Thank you Yola, you made it easy.

Yola was wonderful in helping us select our couch and loveseat. She understood what we were looking for, sent us home with cushions to check with our room, and was just great to work with. Thanks for the great service!

Omid helped us out and got us a killer deal, more than what was advertised. He was very patient and accommodating. Couldn’t be more satisfied!

Mr Mike and Mr Wilmer we very helpful. However we took a lot of time to choose they were very patient and gave us many choises to help us to make a decision.

Sher was great and very personable.

Thank you Wilber!!! Wonderful experience, sales associate was very nice and helpful. We be returning soon.

We came to yorba Linda store to get sofa sleeper Sher was awesome helping us find the right sofa sleeper we recommend him

Quick and easy process, Omid was great

My wife and I came in to look for several pieces of furniture. Wilmer approached us, with respect, was extremely helpful and professional, and assisted us with ease. Thank you very much Wilmer! Update: Delivery came today and was great. They showed up at 720am when my window was for 830-1230. The reason for the update and what was a 5 star and now a 3 star is when I bought this, I was told they can deliver in my garage but when the company showed up, they said no they only deliver to front door. So my wife and I had to drag all 8 boxes in by ourselves at 720 in the morning.

Yola was super friendly, helpful and informative! Great customer service, would highly recommend!

Yola from Yorba Linda was wonderful. Very kind, patient and knowledgeable and happy to work with us

Ben Le is the best here! Awesome service!

Very Happy with my Dresser purchase! Omid was super helpful!

Excellent place excellent service Manager Raj and Wilmer excellent

Sher was so helpful!

Mike and Edgar made our furniture shopping journey to seam flawlessly, providing options and choices that were a good fit for our family. We had to go back for additional measurements and decisions, and Sam was by our side with her insights and advice. The store is well lighted, clean, and pleasant to be in. You will find a lot of different options to choose from, making it easier to envision the furniture being in your own home.

Sam was such a great help we’re very happy with the dining table we bought!

Very good customer service! Sher was very attentive and answered all our questions.

Sam was super helpful and awesome helping us buy a new bed. Very friendly and chill! 👍🏾

Yola was great , i totally recommend her

Great customer service!

Omid Navidi assisted me with the purchase of my King mattress and was amazing. 5 stars for him.

Ben Le gave offered patient and informative assistance with the new purchase. Highly recommended.

My previous recliner broke so we went in to purchase a new one. Gerry was very patient and took us to all available recliners. He was knowledgable and patient with us. I felt it was a little pricey but you get what you pay for. We only purchase our furniture at Ashley and plan on keeping it that way.

Just bought a sofa and swivel chair from Rick and he was awesome! So much patience and went out of his way to help us pick out exactly what we wanted!!

Rick is the man to see …can’t thank him enough for his time and support of our needs…thanks again Rick!

Refreshing experience. We came looking for a piece that wasn't available on the floor but Yola helped us find it in Ashley's inventory. She also helped us with a discounted delivery/assembly fee. Quick and efficient service.

Yola's the best !!

Today we made a furniture purchase at Ashley furniture. Our sales person Sher was very helpful and we got a great deal.

Nick was fabulous!!

Ben Le was great. He helped us pick out the perfect mattress without pressuring us. We were so pleased with the experience we also purchased a sofa.

Sherahmad helped us with the purchase. Received great service and price.

Sam helped us with our Barstools. Got the 5 year warranty.

Ben was a great help to us with our dining table. We will be back to see him again for a mattress

Just bought a king bedroom set with a Tempur-pedic mattress. The whole experience was very smooth. Yola was super helpful and amazing in facilitating the deal and financing. We couldn’t be happier. We are definitely staying as loyal Ashley customers

Ben was very nice and attentive to us, patient (this makes all the difference!) He answered all of our questions and even helped us make the best deals for our needs! I highly recommend!

Shar was awesome. He helped us get the right mattress

A great day 110 % service from Omid. Really helpful and knows his stuff. Thank you Omid Jan & Gitta

Came to the store to look for frame and bench… Great assistance from Veronica and Sher I recommend them to whoever in need with furniture

Yola was great and very helpful!

I received the best customer service by Angel. She was very nice and an expert at all questions I had. Ask for her 😊

Omid is so friendly and helpful

We can in to purchase a dining room table and Sher met us at the door. He was so kind and showed us a few options. We found the one we wanted and left with a new table. We are very happy with Sher and our table!

James O’Gara was very helpful. Very nice person and kind. I recommend him for customer service anytime.

Angel is the best ! I highly recommend anyone buy furniture at Ashley with her. She’s very nice and knows everything about the giro other items.

This is our third time purchasing from Ashley. They have a good selection and prices are fair. Omid was our salesperson, helpful, non pushy and very patient with my indecisiveness.

Great! Exactly what we were looking for and a thank you and a ‘thank you’ to Sher

Sher is great at customer service. He helped me a lot.

Ben Le is an outstanding sales person. Very helpful in finding what I wanted & needed.

Sam helped make our shopping experience for a guest bedroom set so incredibly amazing. Her knowledge on mattresses was very helpful. She is very friendly and professional.

I came into Ashley Furniture today and was pleasantly greeted by April. She asked me great questions to find out what I was looking for and she quickly narrowed down my search to the best option. I purchased the sofa and was out the door is under 30 minutes. This was the best sales experience I have ever had and she made my day with her great customer service and efficiency. I'll be going back to see April at Ashley Furniture every time I need anything for the house from now on. Thank you!

YOLA was amazing, thank you for all your help. We come to see her always. Please ask for her when you come to Yorba Linda Ashley

Yola was amazing and super helpful. We purchased from her years ago and came back to see her again. She’s great. Please ask for her by name when you come to the yorba Linda store

My husband and are fixing up our guest room for our grandkids We decided to visited Ashley’s in Yorba Linda we found everything we needed for the room with the help of Omid he made everything so easy I did d not feel pressured to by anything we enjoyed our visit at the Yorba Linda store thank you Omid for a great shopping experience

Omid was very patient, helpful and accommodating when we were looking for a new sectional. Thank you!

I had an excellent experience at Ashley’s today .the sales associate greeted me and asked what I was looking for which was a whitewashed bedroom set - he then showed me about four sets and I liked everyone. I told him I had a sliding barn door in my bedroom and he showed me a less expensive set but one that had a barn door look - I loved, bought it, and the checkout was easy and efficient! I would recommend Ashley’s to everyone! I give it a 5 out of 5 - salesman Gerry too!!

I was helped by Omid at Ashley furniture today while trying to find a mattress. He was incredibly nice and knowledgeable about all different mattresses. He was able to narrow it down for me to find something that I really think I will enjoy. Thank you Omid!!

Wilmer Teran helped us so much. We are very happy with the customer service he gave us.

Yola was so helpful and we learned so much about mattresses. Thank you Yola for all of your help! We are so excited for our new bedroom set!!!

We had a very good experience today at Ashley's. Thanks in large part to Bill Morrison who spent all the time we needed with us to answer a million questions. He's extremely knowledgeable. We ended up getting a beautiful sofa with dual recliners.

Sam was exceptional! And the manager Raj was so nice! Had excellent service…. They definitely had my interests at heart! Will go back!!

She’s was great!!

I really appreciate Yola ,she was very very nice welcoming and helpful ,she helped me to choose very nice and beautiful bedroom set .

Ángel has been amazing! She answered all our questions and we ended up buying our dinning set!!!! Loved her!!!

Veronica is amazing and very helpful!!!! Thank you for my new mattress:))

Yola was great to us, very patient and helped my mom and myself with everything. Please ask for yola when you come to visit Ashley furniture in Yorba Linda

Wilmer was very helpful and knowledgeable

Great experience, helpful sales rep.

Wilmer Teran was amazing! Super informative and very easy to work with. Thank you!

Sam and her manager Raj went over and above assisting me in getting new furniture for my 92 and 87 year old parents. Could not have done it without them. Thank you

My family and I have loved this place and we cam back to the place after visiting many because of Mr. Omid Navidi who provided a great customer service for us. We appreciated Hom so much!

This is the second time we came back because of Yola (representative) to purchase our mattress (pro adapt). She is the best in this location. We are so happy with our purchase and will highly recommend this location.

Easy. Great. Ask for Omid!

Yola I’ve been to this place for the first time and yola was absolutely helpful she’s definitely amazing and kind !!

Wilmer was great, looking.forward to our new sectional

Excellent! Sales rep Samantha and manager Mike was awesome. They were extremely helpful with purchase of table and sofa. Patient, affordable pricing. , sizing and considerate of time and people. This culture is family centered.

Jaden did a great job. We’re coming back to Ashley because of her.

Ben went beyond my expectations. My sister uses a walker and he immediately got her a wheelchair. He went out of his way to get us the best price too. Thanks Ben! We loved your humor and your expertise.

Omid was awesome! He answered all of our many questions and helped us with our new living room set! Highly recommended!

Angel is the best. She helped us a year ago when we bought a couch for our folks. GREAT SERVICE!! Came back today to get a new bed, we request Angel and once again' BEST SERVICE EVER.!!

Omid was very professional and showed me all of my options when buying my new sofa and loveseat.

Had a great and fast experience with the help of Omid! Will definitely be back! Highly recommend Ashley Furniture! Great service and great quality!

Yola was very welcoming when we walked into the store today. She walked us over to the item we were looking for and checked for the color we wanted. She was very helpful.

Very knowledgeable and pleasant to work with

Ben Le was our associate. He was kind and helpful, very patient while I looked around the store more than once.

At Ashley’s furniture store I had Wilmer helped me with choosing a bed. He was very nice and patient I would come back for other furniture in the future!

Wilmar was very nice and helpful with what we were looking for

Nice people and very helpful. Sasha was patient and good.

Went to Ashley to get a living room and bedroom set and Omid gave us extraordinary service

The wife and I just got all new furniture at the spur of the moment and Wilmer did amazing helping us since she and I have opposite tastes but his recommendations and experience in the industry helped us make the harder decisions which is awesome and can't thank him enough

sasha was very professional and helpful.

Angel provided excellent service. She was very knowledgeable and friendly.