Ashley HomeStore Yorba Linda, CA

My wife and I would like to thank Dillon and the store manager Alex for their outstanding service for our most recent visit. Value and customer service are the most important factors for most customers. We have been visiting the Ashley Furniture Store in Yorba Linda for more than ten years. Based on this recent outstanding experience, we will continue to ONLY shop there for the next ten years.

Wilmer helped up pick our couch. He was very helpful. We had an issue with our delivery date but the manger was very helpful and straighten everything out for us. Thank you! Will be back again

Awesome customer service

A wonderful place to shop for home furniture.

It would have been great...but the lady called me a cockroach in spanish as soon as I came in. That is so racist and rude. I'm very aware of other cultures and what they can say to degrade those with darker skin. I have affluent family; famous cousins and I'm telling them to never shop here.

Do your research before going to this store, otherwise you will be robbed blind. I do not know how this store gets the good ratings😳my experience certainly does not reflect that. I searched online and printed out some models I like, but when I get to the store, 3 of five were not on display, one power recliner was not functioning. The price on the two floor models were 250% higher than the web price. So even you take the 35% off posted on the front door, you still got robbed. This sales practice is despicable.

Very bad doubled experience first time with Ashley and the second time with Guardsman Furniture Pro the protection plan company!! the sales associate was not honest because he did not mention a word about this protection plan!all he said is you can order a cleaning for your furniture as many times as you need as long as you are not abusing your furniture, he just made me feel that he wants to sell the protection plan and that's it!! then I found myself stuck with Guardsman Furniture Pro the other company that they are dealing with😠 the worst people I've seen in my life!no wonder why they have one star rating!! and all the reviews say that they are complete scam!!, I've been struggling with them for a whole year filling out forms, taking pictures ,drawing,sending mail, sending emails, making phone calls,and they never respond and when they respond they are not professionals they are rude 😠finally they sent a technician who took some photos and when he went back they sent me an email telling me that I'm not covered!!really?!! and I don't understand what is the meaning of the food stains are not covered the sweat stains are covered!!what is the difference between food stains and sweat stains if he's going to use the same tools cleaning them?!! it doesn't even make any sense! Many times I've been telling them on phone and in emails that's okay I understand that I'm not covered,okay can you please give me my money back?!it's my hard-earned money and I just don't need your protection plan,and I never got a response,finally someone gave me the address in Michigan for them and I sent them a very polite letter asking them kindly to send me back my money and never responded until now for a whole month!! and I'm not surprised if they make a customer struggle for a whole year like that with no professional response they can ignore you they can ignore your emails they can ignore your letters and they will never give your money back!!I just wish if I could read the Google reviews about this Guardsman Furniture Pro company before making a decision! it's a complete scam!! please don't lose your hard-earned money with these people make sure if you're going to buy furniture from Ashley that they are not dealing with these people.. now my question for you Ashley, why are you dealing with these people ?!! if they don't care about losing business or losing their reputation,at least you have to worry about your business, if you continue working with these people you are losing business too! trust me! I had to give you one star even if your furniture was okay because you are dealing with those people who made my experience really bad By not taking care of the furniture that I got from you and because of your lack of clarity and honesty!!

Bobby was fantastic to work with... patient, accommodating and well informed, he took the time to answer our questions and address my concerns. We'll be back for more soon!

I had the best experience at Ashley furniture. This was my first time making big purchases on furniture and Abigail and Alex made me feel so comfortable. They were very professional, friendly, and able to answer all my questions. Would definitely come back to this Ashley location!!!

First time customer! Hard to believe I know! I had such an amazing experience! Angel was extremely helpful, not pushy and made my overall trip one that would make me want to come back again and again! I forgot her managers name, but he was very professional and seemed to provide a great support system for his team!

I have purchased my entire future for my house from Ashely’s as they have a great product and great sales people. I will continue to buy from them as they do upgrade to the newer styles on the market.

Our experience at Ashley Anaheim Hills was fantastic! The manager was so personable and friendly and made sure our experience was top notch. Our salesperson Shar was excellent! He really listened to what we wanted and was not pushy and he went the extra mile to make sure we had a great experience. Would highly recommend shopping at Ashley of ANAHEIM Hills!

Sher was our guy who helped us out. Absolutely amazing service, guy was legit working his butt off and going out of his way to make sure we were satisfied and taken care of. Will recommend to everyone.

Place is cool nice and clean but the sales guy was more focused on the sale then the customer. No help at all about fabrics, size mor stock unless I asked first. Did not show me anything on floor similar to the couch i wanted online and honestly almost lost a sale but i was not gonna miss a good price for any salesman. Manager gave a lil discount that was cool but should hire better sales people.

From the minute I walked in the sales man Mohammed greeted us with a great deal! I have been looking for furniture for about a week and was not having any luck. I went to about 15 other furniture stores and Mohammad immediately told me that Ashley furniture was having a huge sale with 50% off everything in the store on that day. I was so excited and knew I had to find something! I explained to Mohammed exactly what I was looking for and he found my perfect sectional couch within a few minutes! It was perfect! Not only did they have that furniture in stock but they were able to have it delivered within the week and I could arrange the pieces the way that I liked it to be. All the other furniture stores had sectional but they could not change the style to the way that I wanted and if I wanted to have it custom shaped then it would take at least 6 weeks. Don't believe the advertisements that you hear on the television when they tell you you can walk out with your furniture even if it's custom made. Ashley furniture in Yorba Linda made it happen immediately and right away! The manager was super nice and gave me a great deal on the mattress that I purchased along with an adjustable base and threw in extra incentives! I should have started at Ashley furniture from the be getting at not gone anywhere else! I've had Ashley furniture in the past and it lasted me over 10 years! Definitely never going anywhere else ever again! Thank you so much Ashley furniture in Yorba Linda for a great experience furniture shopping and for making it so easy and exactly what I was looking for!

Yolanda (Yola) went over and beyond and took excellent care of us and met all of our needs . We've since been back and purchased a few more things . Awesome exsperience! Thank you Yolanda

Easy simple and fast and great customer service the only Thing I wasn’t happy about was after purchasing the bedroom set they totally forgot to enter me for the Los Angeles dodger Tickets

Prices and service is amazing. An employee, I believe his name was “Ohmid” was helpful and took the time through the 2 hours of searching the bedroom piece set just for me. I really loved the styles they offered!