Ashley Store Hamden, CT
Ashley Store
Store hours
Open today: 10:00 AM - 09:00 PM
About Ashley
The Ashley Store in Hamden, CT represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
Here at the Ashley Store in Hamden, CT, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our top quality furniture at affordable prices. We are your go-to furniture and mattress store. Our dedicated and experienced Sales Manager supports a team that is committed to being your trusted home partner and specifically prides themselves on their expansive sofa selection. At the Hamden, CT Ashley Store we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. For those of you on a tight schedule, the best time to avoid the crowd is at 10:00 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Customer Service
What our customers say
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Great experience! Abdul was amazing! He was friendly, professional, and worked with my budget. The plan was to browse that day but I left there with a new bed and mattress for a great deal that I couldn’t pass up!
Now that my problem was resolved with the credit bureau, I can leave my highly dissatisfied review. In early May, I stopped in to look at some furniture for our new home. I ended up working with the VP of sales, who was extremely sales aggressive and made me feel awkward & extremely uncomfortable. I assured him I did not need help I was there to browse, so he handed me off to another shorter gentleman, unfortunately I do not remember his name, the only thing I can remember him saying was that he was from New York. He offered to see how much i’d be qualified for upon pre approval. There were signs everywhere in store & online stressing the fact no credit will be affected with the pre approval process. He handed me his iPad in the living room section and said I had up to 10K per their financial services (Synchrony Bank). I assured him I will NOT be financing anything, we preferred to pay in cash. I did not see anything I loved and walked out. A week later I got notifications from my financial apps saying there was a $10,000 line of credit opened for Synchrony Bank from their Ashley Store partner in Hamden, CT. I was absolutely irate. Upon an unsuccessful phone interaction with Christina in the corporate customer advocate and escalation department, I was told that none of their stores have an actual local phone number. She offered to page the store on her end and hope someone would answer…they never did. Christina said each store is franchised, the only was to communicate this matter would be to physically enter the store and attempt to speak with management. I have been a sales manager for the last 13 years, and this made absolutely zero sense to me, so much that I actually laughed. I got nowhere with her, but genuinely thanked her because she did what she could. I was able to keep my cool with all of this because I can easily and promptly fix this by getting the credit bureaus involved. So I did. About a month later, I received (see attached) a letter of correspondence from the Synchrony Bank Fraud Solutions Team. I am disgusted that I had to experience this awful sales tactic, and hope the general public reads this and avoids any of their locations. I’m not one to gate keep my credit scores and fortunately this was such a small hit, but I was furious at the intent this team had with me. I have moved on from this but I felt it was necessary to share.
Great experience from Salesforce to Delivery Drivers!!
I would like to thank Dealex for assisting us with picking out and purchasing our new living room furniture. He gave us options, was not pushy, and was a pleasure to work with. We had such a good experience, my husband also bought a loveseat for his man cave. We would definitely go back to the Ashley Store in Hamden, and would request Dealex to make our next purchase.
We got an excellent set of furniture at 0% interest for five years! It's great, and Dealex, our salesman, was particularly helpful. It's worth your time!
Always get the best customer service from this team. Especially Dealex who helps us get furniture when we first moved and every time after. The furniture is the best!
A bunch of scammers. Offered me a pre approval ended up with a 10k credit card. THAT I DID NOT NEED. Do not fall for the pre approval unless you plan to buy your furniture from them!!!!
Very good experience. Delivery was on time and everything else perfectly.Delivery was on time and everything was great
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.