Ashley Store & Outlet Milford, CT
Ashley Store + Outlet
Get directions
Store hours
Open today: 10:00 AM - 09:00 PM
About Ashley
Ashley Store + Outlet Milford, CT represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
Here at the Ashley Store + Outlet in Milford, CT, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our top quality furniture at affordable prices. We are your go-to furniture and mattress store. Our dedicated and experienced Sales Manager supports a team that is committed to being your trusted home partner and specifically prides themselves on their expansive sofa selection. At the Milford, CT Ashley Store + Outlet we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. For those of you on a tight schedule, the best time to avoid the crowd is at 10:00 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Customer Service
What our customers say
5
4
3
2
1
The sales person and the delivery people were wonderful! The salesperson helped me to find exactly what I needed and the delivery staff did a great job of placing the furniture and putting it together I would highly recommend Ashley !!
Disappointed with the experience. We were misled about the delivery time — the salesperson overpromised and didn’t deliver. After being bounced around and spending over an hour trying to resolve the issue, we ultimately had to cancel the order. Be cautious and double-check everything they promise.
We recently stopped in Ashley to find furniture for our new home. We were lucky enough to be set up with Derrick. He did a great job of catching on to our taste and helping us find pieces within our ideal price range. At no point did we feel like we were being upsold on anything and he was very honest and helpful every step of the way. We were so appreciative of all his help
I recently moved into my first apartment, and I can say with certainly I will never buy from Ashley Furniture again. I shopped in store last month and told the rep I was moving into a second floor apartment in an older home with a narrow stairwell. The doorways measure 32” and I needed to find something inexpensive that would fit up the stairs. I saved for MONTHS to be able to purchase something in-person versus risking it with Amazon or Wayfair. I purchased a sofa chaise from the outlet that my rep guaranteed would fit, since it comes in 2 pieces. Before I paid for it, I asked if there were any non-refundable fees and he informed me of a $99 re-delivery fee if I miss the delivery window, which is reflected on my order confirmation. He speedily clicked through a bunch of screens, not saying anything, and scanned my card. That was it. He said he would text me the confirmation, he never did. He said I would receive the confirmation via email, it went to spam. The deliverymen came and the sofa would not fit up the stairs despite the opinion of the sales rep. I didn’t sign for the furniture and they took it back to the warehouse. I called to get a refund and was told the sofa is refundable but not the delivery fee. There is no sofa in my apartment. Why am I expected to pay a delivery fee for a sofa I don’t own? I called customer service for a refund and was told there is a $139 non-refundable delivery fee. I told them my order confirmation only lists the $99 re-delivery fee, so the agent told me this store would call me within a few hours to clear it up. The store never called me. There is no note about a non-refundable delivery fee on my confirmation (that I had to search for in spam because the rep never followed up)! I saved for this sofa for months and now can’t even get the money back. I’m expecting a full refund, including delivery, for the couch I do not own. Ashley, please do respectable business. This is the worst experience I could have as a new apartment renter.
I recently bought a bed set at Ashley’s in Milford and Jesse, who helped me was not only professional but knowledgeable I couldn’t of asked for a better person to assist me in the purchase. He also provided me with a text number because I had additional questions which she answered immediately after hours he is really a gem.
Extremely attentive sales people and management team, I’d go to ashley 10/10 times for any of my future furniture needs
(Translated by Google) Excellent service, thanks Derek (Original) Excelente servicio, gracias Derek
We are very very happy with Ashley’s !!! Great quality and comfort and price !! Thank you Ashley’s !!! Sam Thank you for everything!! Outstanding in helping us !!!
Find another location
Get alerts about new items, sales and more.
For additional details on the offers on this page, click here to learn more.
0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.