Ashley Outlet West Hartford, CT 06110

Ashley Outlet West Hartford, CT


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3 Star Star Star
(33 reviews)
Star
Eleanor Hall 5/9/22

Worst company I ever dealt with

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Rahmaan Abdullah 5/6/22

Abraham, Angel and the big man Platinum Plus Service. I purchased a couch and it was easy and watching Angel wrapping it and help loading in dress clothes.....impressive. Thank you good brothers!!!

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Lord Phantom 4/16/22

Abraham went above and beyond to help me and my wife, thanks so much!

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Jennifer Soler 12/5/21

Received great customer service! We didn’t find what we were looking for here, but our salesman gave us a recommendation to go to a different store where we found exactly what we were looking for.

Star Star Star Star Star
marilu gonzalez 11/8/21

We received excellent customer service from Clint and Abraham. Our living room set was delayed due to the pandemic and Clint was very helpful in meeting our needs. Clint has a lot of knowledge of the items. As soon as I told him my intentions for our living room, he pointed me to a set that was available for delivery and it was perfect for what I was looking for. Abraham was great as well, showing us options and answering all of our questions. They were not pushy at all. We are very happy with the service. I highly recommend this location.

Star
Kathy Miro 11/7/21

Purchased a sectional wete having trouble with main couch and Ashley will not repair our couch they are not standing by the Weren't we purchased.

Star Star Star Star Star
Tricia Maroun 10/15/21

Abraham is an amazing salesman! Very friendly people at this particular location. As always great quality.

Star
Colleen Dagesse 9/1/21

DO NOT SHOP HERE!!!! POOR QUALITY FURNITURE & VERY LONG DELIVERY TIME!!! I visited the west Hartford, CT Ashley furniture location in march 2021. I purchased a bed, mattress and sectional sofa. After paying for my furniture I was told delivery would take 8-16wks. A few days later I decided i did not want to wait that long and called to cancel the order. I was also told if i cancelled my order, i would have to pay a 25% restocking fee. My order was just under $3000 and my refund would only be $2,250......But why do i have to pay a restocking fee for furniture that hasn't even been manufactured yet? I did cancel the order and did not receive delivery of the bed and mattress til the end of July. (18wks after ordering) During the delivery, while the employees were building the bed, the materials were so cheap and poorly made that the wood split and broke, they were unable to finish the build. I spoke to a manager who explained they could reorder me the same bed, but I would have to wait yet another 8-16wks for another delivery. After explaining that the product was such poor quality i would rather have a refund and find something of better quality, I was told again there would be a 25% restocking fee. How are you restocking a BROKEN bed frame? After having to speak to several managers i was able to get a full refund. It is now September and i have still not received delivery of the sectional couch, It has been 21wks after ordering and I still do not have a couch.....but they still have my money!

Star Star
Don DuFresne 8/31/21

Star Star Star Star Star
Donna West 6/2/21

This store bought out Puritan furniture. So it's just starting out from what I saw is pretty on point they are still filling up spaces there and it looks to be in good progress. Everyone was so professional and helpful and with any information that you asked questions to they had answers go check it out.

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