Ashley Bear, DE
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Asher was great. He was very helpful and knowledgeable. Great personality . Kudos to Andrea in the office team.
I’m rating this experience as a 2 only because 1-It was delivered near the beginning of 4 hour window given and 2-It was the correct item, less one part. The delivery guys used something metal and rounded to hold the door open that damaged the door and I didn’t noticed until they left. Secondly, a window blind was damaged. I was skeptical about Ashley but gave them the benefit of the doubt because I was purchasing one item. But, I was wrong. Won’t make that same mistake again. Will be requesting refund for part of order not delivered because it’s not in stock.
Steven was very helpful and his customer service was excellent.
We purchased a house full of furniture from the Bear store which was delivered 12/06/2022 and out of three bedroom sets two of the storage beds have broken in less than 3 months with no kids. The warranty sucks they informed me that it would be sometime in June before they could get parts to repair beds. When you have spent thousands of dollars on furniture, you’re not expecting it to break and fall apart in less than three months and every one is just passing the buck with no resolution. High prices and poor quality. I will never buy anything from them again.
Hello! I was in the ashley store this evening with my boyfriend Matt and we dealt with Steve. He was so helpful and very patient as we we’re searching for a new mattress and a pillow for me. His attention to detail and explanations were exactly what we needed. Will always come back to excellent customer service!!
If I could give it a. 0. I would. The very worst customer service experience I ever had. DO NOT ATTEMPT TO DO BUSINESS WITH THIS STORE. Simply Awful. I think they will probably be out of business soon. Lucky if they stay open 6 more months.
Tony and Cindy were great with helping pick out a couch and checkout . Great customer service. Very pleasant .
Tony and Cindy were very helpful!
I visited the Ashley Homestore in Bear, DE. It was a welcomed relief that they did not pounce on me as I entered the door. Nicholas introduced himself and then allowed me to walk the store without being pressured. After I select my items and went to customer service, I meant Andrea and she was so professional and she explained my costs and everything else I needed to know. Great experience!
Tony, Andrea and Cindy are the best!!!! Customer Service is implacable and definitely for the customer….Love this crew!