Ashley Store Delmar, DE
Ashley Store
Store hours
Open today: 10:00 AM - 07:00 PM
About Ashley
The Ashley Store in Delmar, DE represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Welcome to Ashley in Delmar, DE!
Greetings, Wildcats! We’re proud to introduce you to Ashley in Delmar, DE. This location is just one of our family of furniture stores in Delaware. We know there are lots of furniture stores in Delmar to choose from, and we’re honored that you’re choosing us!
How To Find Us & When To Visit
There are some pieces of furniture that you really do need to try before you buy. Mattresses and sectionals, for instance, are best tested in person. Here are directions to our showroom so you can do just that.
Our street address is 3 Gerald Ct, Delmare, DE 19940. Our phone number is (302) 846-9191. We are open from 10 a.m. to 7 p.m. Monday through Saturday and from noon to 5 p.m. on Sunday.
We’re on the east side of Delmar, just north of the Delaware/Maryland border. You’ll find us between the Autozone and Furniture Land on Sussex Highway.
If you’re traveling from the south, you’ll turn right directly off of Sussex. If you get to the Napa Auto Parts store, you’ve gone too far.
If you’re traveling to us from the north, it’s a little trickier. After you see us (on your left), you’ll come to a traffic light (it’s right on the Delaware/Maryland state line!). Make a U-turn at the light, and then drive north until you can turn right into our parking lot.
If U-turns aren’t your thing, go through the traffic light on the state line, then turn left onto Road 68. Take Road to 68 and then turn left onto Thornton Rd. After your turn, take the first right onto Gerald Ct (it goes between the Autozone and Mr. Tire). Gerald Ct will take you straight to our parking lot!
Shop Mattress Varieties in Delmar, DE
At Ashley Delmar, we sell more than our Modern Refinery line and own branded mattress lines. We are also authorized dealers for the following manufacturers:
Sealy
Serta
Tempur-Pedic
Stearns & Foster
Beautyrest
Purple
GhostBed
Customer Service, Quality, Selection, & Diversity
At Ashley Delmar, we are dedicated to offering the best customer service to every person who shops with us. We want to ensure everybody feels comfortable shopping with us.
Ashley Gives Back!
One of the ways we distinguish ourselves from other furniture stores in Delmar, DE, is our desire to give back. At the corporate and the local level, we’re dedicated to social responsibility and serving the communities that shop with us.
Customer Service
What our customers say
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I really think wrong color sent for sofa and loveseat They should be grey
My experience was great the guys were really polite and cheerful all smiles here. They were also quite gentle. If u didn't see them bring in the furniture, you would've never believed they were in your house. They took great care of our furniture. 10 stars here. We will be back again and again to shop. Happy Holidays 😊
I really have good experience with Ashely furniture. Hannah is the best.
Had a great experience!! Thanks!
Warren is the man! No pressure sales and was willing to work with us to get the deal done and make sure we got the exact set up we needed for a difficult room layout. Would highly recommend Warren and the Ashley team to family and friends.
Initially, the shopping experience was great. I bought a sofa with a decent price. However, the delivery took more than a month. If the sales person at the store had told me that, I won't purchase the sofa or I might choose to pick it up at the store rather than paying extra money and waiting for more than a month.
5 stars for the shopping experience with Patrick and the staff in Delmar. Patrick was very attentive and helpful. Thank you.
Desirae was a very pleasant associate! She answered our questions and gave us space to browse and discuss.
Micheal at Ashley furniture was fantastic to deal with - answered all our questions and made everything go smoothly! Would go back and buy furniture from him again in the future. Great experience at Ashley when purchasing furniture on black Friday!
I went into Ashely HomeStore for the first time and we had the pleasure of getting help from Desirae, she was very welcoming and informative, helping us make the best choices for our home, and we didn’t feel rushed and they helped us through every step, we didn’t end up buying that day but give our first experience we will definitely be back!!
Desirae is the best! She will match you with the perfect piece.
Very friendly and helpful went above and beyond for me. Can’t wait for them to arrive. Would highly recommend Ashley for all your furniture needs.
Desirae was excellent and 100 % awesome to work with !!!
We had an amazing experience at Ashley. Michael was our salesman and he was amazing
Great experience. Michael was super helpful and provided superior customer service. Very knowledgeable and efficient. He made the process so easy and quick especially since I had to do my shopping with my young toddler. This is my second purchase from this store and plan to go back soon to purchase some more items. Thank you!
I got a great deal on sectional at Ashley’s. Michael the salesman on the floor was super helpful and answered all our questions. Delivery of the couch went smoothly and they were very friendly. My husband and I appreciate the whole experience and will definitely purchase from them again.
I had a great experience at Ashley furniture. Michael was very helpful.
Fantastic experience. They were kind, helpful and informative without being pushy.
Brian was great he took the time with us didnt try and rush us at all he was knowledgeable and answered all our questions
Warren did an awesome job helping us find the perfect couch for our home! He was very informational and attentive as well.
Great customer service. We have purchased twice from this location. Once during the pandemic when everything was very delayed they kept us informed and shipped us as things were received usually they only ship everything at once. We didn’t have to pay extra. The second time was during their Black Friday event still going on at the time of this post and we received everything within ten days.
After moving into a new house , furniture selection was hard. The second I walked in, Desirae was extremely helpful and very friendly. After a search full of informative comments from Desirae , we finally settled on a great furniture. 10/10 recommend desirae and her upbeat personality!
Great experience, I ordered a whole dining room set on October 28th, was nervous it wouldn’t be here in time for thanksgiving but they made it happen! Beautiful.
We had the pleasure to work with Desirae Jefferson at the Ashley Store in Delmar, DE. She was so nice, professional and knowledgeable. We are so happy with the purchase of our new power recliners.
We were greeted as soon as we walked in by Hannah and she was really great to talk to and help with finding the right furniture for the space. She asked questions and had good knowledge of pieces in the store. She was super helpful and I’m happy with my purchase 😊
I have purchased twice now from this location. Warren was very friendly and was helpful with my purchase. Highly recommend him and this location.
Our experience was great! We originally went into Ashley wanting just a couch, but with the Black Friday sales we ended up with a dining room table and bedroom set as well. Hannah was so easy to work with and showed us many options that fit our style.
Great shopping experience! Great service! Absolutely no pressure! We will be back again! Ask for Patrick.
VERY PROFESSIONAL AND HONEST
Amazing! Warren let us do our own shopping but was there for any questions. No pressure at all! Quick and easy experience.
Patrick was very good and got the process completed
Just bought a nice table and chairs. I made sure to tell the salesman I worried about having everything level. He assured me it would be. I got it on the 23rd and since my kitchen had to be fixed, we didn't use the table and chairs until Wed. Well two chairs are unbalanced. So I called and the lady told me to take it to the warehouse and they could fix it. I paid to have it delivered and I had surgery and my strength is just not there. I can't even lift the chairs and I need to have them picked up and brought back. Guess I will be calling back and see what I can do.
Was beyond excellent customer service . We did not feel rushed to pick something . We were able to find the perfect furniture for our living room. Michael was extremely patient we will be back again for sure
Hannah was great, helped us get exactly what we were looking for.
A really great store to shop Staff is very courteous and informative and really nice to talk to. Thank you so much
My sales person Antonio was great, listened to what I wanted, pointed me in the right direction, didnt waste my time showing me items that would not work or were out of my price range. He set realistic information about all aspects of my purchase and delivery and everything went exactly as planned. This is why I go back to Ashley for my furniture needs in my home state as well as my second home.
Great service! Hanna was excellent - no pressure and very helpful. 5 star follow up. The store manager went above and beyond. Somewhat limited selection but overall provided a super buying experience.
I have been looking for a new sofa for over a year. Patrick narrowed my search down and suggested the perfect one for me. He was very knowledgeable about the inventory and made good suggestions,
Warren was very helpful. He assisted us in finding just what we needed to furnish our church office. Ashley was having a great sale so the prices were good
Great service during and after sale.
Very pleased with how they conduct business. They were able to help and answer all my questions. Will definitely shop at this store again for all my future furniture needs.
Friendly knowledgeable staff across the board. A wide selection of options at excellent prices.
Hannah was wonderful. The credit process not so much.
Desirae was great she was very patient as we had not made up our minds on style she helped with suggestions and got my wife and I to the final decision. Ashley furniture the quality and atmosphere is always great
We were quite pleased with our visit and service. We were only looking at furniture for ideas, but ended up purchasing a recliner. Gabby was not pushy, gave us room to look and think for ourselves.
Deserie was polite and helpful, she did a great job of going over all the information concerning our purchase. She was happy to help us and was a smiling positive support in our purchase. We never met until today, however it was a pleasure. The entire staff was wonderfully helpful.
Hannah was amazing. Made the whole process easy!
Painless
Good afternoon, this was our first Ashley experience. The customer service was great. Mr. Warren was not only knowledgeable of all items, but professional, courteous and gave a family feel. Thank you Mr. Warren, we will be coming back and for sure will recommend family and friends.
Awesome salesperson Rick & furniture delivery persons ,Bunk & Rome, were fantastic with our stairs & the setup! We love FurnitureLand !!!!!
Desirae was very helpful, any questions I had she was quick to answer and always made sure to engage with us during the whole process. She has a very bright personality and is very helpful and attentive.
Warren was very knowledgeable and helpful throughout our buying experience at Ashley in Delmar. We love the sectional we ordered and look forward to its arrival.
Hanna was so nice, knowledgeable and great to work with when choosing my new sofa.
Patrick was awesome, vey helpful and knowledgeable about all your product.
Great customer service 👏
Our purchase was wonderful, the seller super attentive. The delivery also exceeded all expectations. Thank you very much, we will return without a doubt.
Hannah was very helpful, patient and knowledgeable about the furniture. She is a pleasure to work with.
I was greeted by some very friendly staff at Ashley Furniture. They were not pushy at all and they gave me my space while looking around for a dining room table set. Also, while in the store, I received an extra 5% off of my purchase due to being chosen for a golden ticket. This furniture store has good, quality furniture at great prices. I will be shopping with them again. I purchased the black and gray counter height dining room set, I have yet to see the gray in it. It looks more dark brown to me and that's what I love about it. The color is amazing and it's an eye catcher. I've been getting a lot of reviews about it from my family.
My experience at the Ashley store was pleasant , efficient and smooth. Michael was so helpful. He listened to my requests and needs and told me honestly what he could do and what he also couldn’t make happen! Furniture was delivered as scheduled . Loving my new sectional
Michael Mumford was my salesman and went out of his way to help me with each phase of selecting, purchasing and delivery of the pieces I ordered. He gave exceptional customer service and I would recommend him and your Delmar store to everyone.
Patrick exceeded my expectations as a salesperson and was very knowledgeable about the furniture. I would highly recommend him for help with your next purchase.
I was not told that I would need to "ASSEMBLE" the chairs if I picked them up from distribution center nor was I offered a fee to install them. Hannah's manager never called me back about the sofa, Love seat and chair clearance set that I could of purchased. I checked with millsboro store and they could find them but not offer me the clearance price. I doubt I will ever buy anything else from Ashley stores
Very nice and helpful !
Very friendly and insightful. Was helpful throughout the process and even after.
Antoine was very helpful and pleasant. He (and others) did everything possible to ensure that I was pleased with my bed and mattress purchase. Thank you for a great shopping experience.
It was a pleasure working with Antoine to purchase my deck furniture from the tent sale. It was hot and humid and he worked diligently with no hesitation or complaining. He is well mannered and very professional. This young man is (good for business). I will patronize this store again due to quality of service received. Thanks Antoine!!!
Antoine is an awesome sale person. Provided style ideas that were perfect for my son’s new apartment.
I had an amazing experience at Ashley furniture in Delmar. They were courteous, patient and very knowledgeable. It was especially nice that they invited my little Cocker to come in while I was shopping.😊 A special thank you to Antoine and everyone else that helped me out that day wonderful experience!
Friendly staff, great selection and am loving my new furniture. Delivery guys were excellent in bringing everything in and setting it all up!
I had a really nice experience and lots of help from Hannah and I thank you 😊
Warren and the staff at Ashely's were great to work with.
Great service and a good price. Everyone, especially Hannah, was fantastic.
I recently purchased furniture from Ashley’s Furniture, and I must say it was an excellent experience! Our saleswoman, Crystal, was incredibly helpful throughout the process. She took the time to understand our needs and preferences, guiding us to the perfect pieces that fit our style . Crystal's knowledge of the products was impressive, and she made the shopping experience enjoyable and stress-free. She was attentive and patient, answering all our questions and ensuring we felt confident in our choices. The selection at Ashley’s Furniture is fantastic, with a wide range of styles and options. We found exactly what we were looking for, thanks to Crystal’s expertise. Overall, I highly recommend visiting Ashley’s Furniture if you're in the market for new furniture. Be sure to ask for Crystal—she truly made our shopping experience a breeze!
Best sales experience with Crystal. I didn’t feel pressured and had my time to look around with my husband which really matters to me! Thank you for a grateful sales experience.
Patrick and Peyton were a great help in our choice of furniture we were looking for. Knew all the details about the furniture we picked. Explained everything in detail and then some. Thanks to both of you!! We’ll be back again to buy from this store!
We spent entire afternoon with Michelle at the Delmar store. She was so patient!! We asked if we could just browse around since we were interested in purchasing several items. Michelle listens to her customers! We were free to roam and any questions we would find her. Everyone from the manager to sales people were so friendly and checking to make sure we were ok. Great experience.
Michelle is AWESOME! She has helped me with all my needs and concerns. The delivery went great and again Michelle checked in with me on every decision, delivery, if I liked or disliked my purchase, if I needed any changes. I never had to wait on anything since she reviewed everything with me and made sure she was in contact with me whenever I needed her. The furniture is so much more than I expected since I ordered it through her after looking online. This is furniture is not cheaply made like other companies. I am so very very happy!!! Thank you Michelle for everything! It is great doing business with you as I will continue to do so!!
Great Experience at Ashley store and great customer service like and got what I wanted for my house
Hannah was a pleasure to work with. She was always there to help and yet let us shop and talk between ourselves in private.
Had an unusual experience at this store, fantastic salesperson. She stayed back and let us look, but was close enough you could get answers. I will be needed a recliner in the future and would take the drive in a second when ready. No pressure, and what she didn't know she found out within a minute or two. Thanks Hannah Betts for the great visit.
Expensive BUT quality. Staff very professional
Patrick was super helpful and allowed us time to ponder together before making any decision.
Michelle was wonderful to work with! She was knowledgeable, sweet and not pushy at all. I would recommend anyone going into Ashley to ask for her.
Warren was great! Very patient as we made our decision. Beautiful couch!
Warren was very kind, helpful, and supportive in our purchase of rugs. We love the rugs and Warren made our time shopping fun and worth our while. We will be returning for our future furnishings!
Warren Ward is the man. Don’t ask for anyone else!!
Warren was very helpful when I visited this week. He's very knowledgeable and friendly. Go see Warren next time you're looking for something new for your home! He's there every day but Mondays and Tuesdays.
Love the System Provides Me with a chance to be much more organized on a day to day Basis
Excellent Customer Service and knowledge of products..Thank you, Mr. Warren.
We had the pleasure of having Melissa help us when looking for a rug for our living room. She also was so patient as we were undecided on color scheme. We purchased a rug and a pole lamp and looking forward when they arrive. Thank you again.
The young lady was polite. And willing to help us Keep the good Work Up
Michelle was very pleasant to work with. We appreciated not being hovered over and given the space to look thoroughly and make decisions. When we did have questions, she was easily accessible and knowledgeable.
Thank You Warren for helping me with my new bedroom set! Bill and I were very impressed with how you gave us space to look, and weren't pushy. We appreciate that. I would highly recommend you to anyone I know shopping for furniture.
Excellent service we would definitely tell everyone we know to go to Ashley every time
Great experience with Ashley Furniture. The customer service was great from Michelle and the staff at the store to Sunny and the staff at the warehouse. I will definitely go there for any furniture need in the future. Jan & Frank
Antoine made our visit very pleasant. He was able to show us the specific pieces we were interested in seeing. Antoine was very professional yet convivial during our visit. We will seek him out should we need another piece of furniture.
Antoine was great, and so was the manager
Our salesperson was absolutely fabulous, she took her time and showed up several different options, I change my mind a lot, I love my new furniture, much thanks to Crystal, she's the best
My delivery crew - Will and Kenny W were amazing! Very professional, quick, and pleasant! I love my furniture and was thankful that it could be delivered and setup for us by such diligent men! Thank you!
Salesman and staff were very helpful and friendly.
The sales team was there for all my questions and needs. They also allowed me the time I needed to myself to walk around and figure out what I wanted without any hassle. I 100% recommend this store.
Warren was awesome thank you
Great experience with Warren. He knew exactly what we were looking for.
Patrick was very knowledgeable and helpful with our search for bedroom furniture as well as a new dining room table.
Jay was very knowledgeable and actually cares about your experience
Had a great experience working with Jay to purchase our patio couches! Thank you!
Enjoyable atmosphere
I want to thank Jay Daniel's product specialist for helping me and my husband. Jay was awesome to work with and made sure we were taken care of. If you are looking for a furniture store that offers so much more check out Ashley's. Thanks again Jay. I also want to thank delivery professionals Will and Kenny. They were efficient and friendly!! Ingrid and Christian
Myra was super! Very helpful, attentive & detailed. Helped my sofa shopping to be more pleasant.
Staff was very pleasant! My salesperson was very knowledgeable and helpful! The process was very smooth! I’m overall very pleased with the experience and my purchase!
I want to take a moment and express my heartfelt gratitude to my sales person Melissa. Your expertise and genuine enthusiasm made the entire process not only smooth but also enjoyable. Thank you so much for all your help. Miss Linda and Mr Carl.
Jay did an outstanding job! Greeted us before we even walked in the store, understood our needs and made it all happen. Would definitely recommend working with Jay!
The sales reps that assisted were very friendly.
Crystal was super helpful ! She recommended a fireplace for me ! Please give her a promotion + raise !
A very nice store. Our salesperson was Very good. He helped us in our selections and was very patient. I would go back when we need additional furniture. Thanks Antoine.
Had a great experience with Antoine. He provided us with all we needed.
Nice and easy great customer service we were happy to go there thanks
I had a great experience at Ashley Furniture Store in Delmar DE .Antoine was quick,helpful, respectful , polite, and was able to answer questions that I had! If you go to Ashley Furniture Store in Delmar , DE ask for Antoine he will make sure you’re satisfied with the right furniture that you are looking for !!! Thank you so much for all your help !
Had a great experience with Crystal at the Delmar location. She was very helpful and the delivery process was breeze as well! Very warm inviting staff once we entered the store. Looking for furniture go to Crystal!
I recently went to Ashley's just to look but I came back and actually purchased. I was blessed to actually work with two great sale associates. Michael was one of them ....thanks for all your assistance.
Michael was great. He was very helpful and friendly. I enjoyed my experience.
My girlfriend and I had a wonderful experience at this Ashley Furniture store. From the moment we walked in, everyone was incredibly nice and welcoming. A special thank you to Warren for his exceptional help. He went above and beyond to ensure we found exactly what we were looking for. His knowledge and patience made the whole process smooth and enjoyable. We couldn't be happier with our purchase and the outstanding customer service. Highly recommend this store and Warren's assistance!
Great experience at Ashley furniture. Michele helped me out and I found the perfect dining set for my home.
Warren was very helpful in helping us find the right mattress to go along with the bed set we wanted. He was very professional and personable. We highly recommend Ashley Furniture and Warren as your salesperson!
Warren was great help in my search for a new bed frame and mattress. Eased you through the process and answered all of the questions that I had.
Had a fantastic visit kids love their chaise
Jay was very helpful, knowledgable and was able to assist with price matching and shipment. He greeted us in the clearance tent on a hot June day. Awesome customer service!
Warren understood what products we sought. He showed my husband several recliners, and when I asked which were in beige. I saw a loveseat in beige that suited both our needs. He was very personable and professional.
Warren was the bomb!! His knowledge of the store but specifically mattress collection was impressive. We bought furniture for three rooms from Warren.
Our salesman Jay made shopping for furniture a great experience!! He was able to answer all questions and concerns in a polite and professional manner. I highly recommend speaking to Jay for your next furniture purchase!!!!!
Shopping for furniture at this location proved to be an enlightening adventure. We found what we were looking for at reasonable prices. Crystal was knowledgeable and professional in all aspects of the sale. I recommend Ashley's to all
The team was incredibly helpful and kind throughout the whole process!
Michelle was very helpful and not pushy. I highly recommend asking for her!
Great customer service and very knowledgeable in their products. If you are in the market for a new couch or any furniture, contact Jay at the Ashley furniture store in Delmar!
Antoine at Ashley furniture has been our salesman every time we’ve purchased something from them. He’s polite, gives us the space to look around, but accessible to answer questions when necessary. He’s very helpful and knowledgeable. Highly recommended him and Ashley Furniture. Delivery was timely too.
Experience was great , Pat was very helpful . I expect when the furniture comes in , things will be great .
Antoine was very helpful and understood that we needed the power lift recliner quickly as my husband had knee surgery on the 21st. He sent the information by email and we made a choice. Our neighbor was able to pick up the chair before closing.
Mya was our sales person and she did a great job listening and finding items that we needed and like… we appreciated her patience and due diligence if it was something that she wasn’t family with. Great job Mya!
I had a fantastic experience with Antoine! He was extremely knowledgeable about the products and provided a thorough yet engaging mattress presentation. He made the entire process quick and smooth, ensuring I found the perfect mattress without any hassle. Highly recommend his service!
Antoine was very patient, very polite and just gave good service.
Ashley Furniture was a great experience for us. Great sales for memorial day, and Antoine was very helpful and professional.
Great people and great prices
Excellent service and very knowledgeable about the products. I would definitely recommend going to Ashley furniture store.
Husband and I were looking for a new mattress and adjustable frame for king bed . We stopped by several furniture stores in the area and were most impressed with the knowledge and friendly service offered by Warren. Very professional and great personality.
Crystal was very helpful, and kind, over the phone and in person, she helped me order my barstools and they came in a timely manner.
Lots of options to choose from and there was a decent sale. Michelle did a nice job of helping the s choose and arranging financing.
I went to Ashley Store to look for a bedroom set. Warren helped me through the process of picking out a mattress set. Once I picked out my bedroom set, Warren guided me through the final process. I would recommend Warren to anyone going to Ashley's. He will put your mind at ease and make sure that you get what you want. Thank you Warren for your help.
Patrick waa great. No pressur3 and we found the perfect sofa. Highly recommend and definitely would purchase additional furniture from Ashley
Warren was great and kind in helping me with my choice. He even put up with my 2 year old grand daughter who had to try out every single recliner in the store. You need more kind employees like him.
Great customer service and very knowledgeable staff ready to answer our questions and work along side of us to select the right furniture for our new home. The lay out of the store was easy to navigate and was set up nicely that we were able to really see a nice variety!
I cannot begin to thank you all enough for the amazing service you provided in helping us get our bed! Jay was fantastic with getting everything set up that Justin coordinated! After everything we were facing, you guys were fantastic and I can’t thank you enough for everything you did for us! if you want high-quality products and the best service around there is no doubt this is the place to go!
Ok guy but big on misinformation I had a hard time at the Ashley in millsboro I went to Delmar to retrieve credit the bed was a different feel from what I had so it was working 100 days down the road the beds comfort level is trash call in to do a comfort exchange was told I could do it then because of the mattress I have it can’t be done $1200 down the drain DONT SHOP AT ASHLEY’S FURNITURE FOR A MATTRESS !
Kind, and honest!
Michael was my sales associate at the Ashley Store in Delmar. He was very patient, knowledgeable and helpful. I didn't have a specific purchase in mind. He let me cruise the displays, answered my questions and looked up options for me to look at. When I found an end table I liked he even checked to see if they had another one like it in their sister stores. Then he personally loaded my purchase in my truck when I decided to take it with me. They had a large inventory of living room and dining room furniture for me to choose from and Michael was knowledgeable about their products without being pushy and was a pleasure to shop with!
Beautiful store, so many great furniture options. Customer service & staff is amazing. Definitely recommend going and asking for Jay!
The customer service wad outstanding,Warren Ward really took his time and ours to make sure we informed about the product we were seeking. He also explained everything my wife and I are so grateful for his expertise. Will recommend all family and friends to him and thus store.
Great experience. Great service and pricing.
I went to this store not really expecting to find what I was looking for. I worked with Mya, who immediately showed me exactly what I wanted. She was very knowledgeable and an absolute joy to work with. I can't remember a time when I've had more fun shopping for furniture! Thank you!
We came into Ashley Furniture close to closing time during a horrendous rainstorm. . Antoine greeted us with a smile at the door. He was so pleasant and easy to talk to. He took his time, found out what we were looking for, and even brought up some choices online for us to view. Antoine didn’t rush us. I appreciated him making us feel like we were more important than leaving on time. We truly love the couch loveseat and chair that he sold us. We will definitely be back and will tell all of our friends to support Antoine at Ashley Furniture.
Mr Doxzen who assisted me with my sale and purchase was extremely knowledgeable and helpful in selecting best product for my application!
We lived everything about Ashley. Service was awesome and the delivery guys were great also. Thx
Everything just went so smooth with all the help I got and my sales person was awesome. Help us all the way through it.
We spent the day going from store to store and found it all at Ashley for a great price. The sales person, Pat was great and the delivery schedule was just a few days out. Wonderful experience.
Great customer experience.. would purchase from this location again
Antoine was Amazing our every need was met and the service was Awesome he said that it would take 2 to 6 weeks to get and it was there in a week now we have a good looking living room all thanks to Ashley
Went to look at new furniture and we were greeted with a very nice young lady Michaela who was very helpful and patient with us looking at pretty much everything in the store from start to finish (purchase) as always Great place to shop for furniture
I went to Ashley to use our certificate before it had expired. Warren acknowledged me when I walked in. He was very friendly. I told him my purpose for being there. He was not pushy at all. I did end up buying 2 recliners and he was very helpful ans efficient. I would definitely use him again when we are in the need to purchase new furniture . Thanks Warren!
Excellent shop! Melissa helped me and I got what I need very soon.
Melissa was very helpful with a phone order and we looking forward to picking up our new tables.
We were greeted by our sales person and shown different styles of furniture as requested. Never pressured and supplied with all the information necessary. Great prices and service.
We went in looking for a new dining room table and Michael was very helpful to find the right one. Two weeks later we went back looking for a new living room set and Michael informed us about different options with certain sectionals. After about an hour and a half of looking at different options we found the right one. Thank you Michael for all your help.
Had a good experience this last time with both my sales person and the delivery people Bunk and Rome. My sales person was relaxed and not pushy or stalky. The delivery people were great.
Great customer service!! Thanks Crystal 😊
Excellent rocker recliner. Michael did a terrific job. He was patient, answered all of our questions, and never “pushed” us.
I can surely say my experience was extremely professional & helpful to say the least. Great customer service. Which is all I ever need.
Warren was a great and knowledgeable sales person! We will visit again to see him and buy more home furnishings.
Phenomenal service. Mya took her time and was very helpful on making sure we got everything we needed for the price we wanted! Lovely young lady with great customer service! Would definitely recommend. (:
Michael was very helpful and pleasant and also gave me a discount on my purchase It was a good shopping experience I will shop there again
Michelle King was awesome!! We needed a reclining loveseat immediately, but needed a certain size, color and style to coordinate with our existing furniture. Within an hour, Michelle and the Ashley staff worked their magic and we were on our way to taking home our purchase!! My back is so appreciative of the recliner’s zero gravity and our mini poodle loves snuggling between my husband and me. 🩷 Thank You Ashley Furniture!!
Michael was very patient and attentive to our needs for style and budget. He made it easy to pick out our new living room set.
Antoine was our salesperson. He was fantastic. Extremely helpful, he measured out the area our furniture was going in and mapped it out for us. He made it a pleasurable experience!
Patrick was very helpful and professional. Very nice as well as the other staff including financial staff.
Antoine, our sales person was exceptional. He didn't hoover over us, but was always close enough when we needed him.
Michelle is very knowledgeable and has a great sense of style. She has provided me with some great suggestions and I will be returning for all my home furnishing needs. The furniture is beautifully made at affordable prices. Thank you Michelle and Ashley !
Patrick is a pleasure to work with. They have soooo many choices on the showroom floor. We have furnished nearly our entire house with furniture from this store. And flexible financing options make it a no brainer. We’ll continue to be returning customers
I had a wonderful experience at Ashley’s when purchasing a dining room table. I described to Warren the type of table I wanted and he pointed us in the right direction. The guys who delivered the table, Will and Kenny, were very personable and professional and did an amazing job setting it up and showing me how to remove the leaf from the center!
Great service! Would recommend!
Great experience and excellent customer service! Michelle is always informative and accommodating when we are looking for specific styles and designs. She keeps us updated on all the newest arrivals and is a pleasure to work with.
Very friendly and helpful, highly recommend!!
Great friendly services, when we made decision we were in & out.
I've always had an extraordinary experience dealing with Ashley furniture. Their customer service is superb and I will recommend their services to family and friends. I especially want to thank my salesman Warren Wade who is exceptional and top notch!
Michael was very polite and helpful and he is really the only reason we came there to order this bedroom set
Very pleased with the service. Warren was very accommodating, and gave a lot of information in reference to the purchase.
Warren was the absolute best sales associate! When I walked into Ashley’s he greeted us with a smile. He also i formed us of the deals that were going on in the store. He had enough patiences to wait for me to browse around until I was ready for his help. I walked in just to look and get ideas….by the time I walked out I had a new dining room set and a sectional for my new house!!!! Very please with my experience with Warren & Ashley Furniture!!!!!
Warren is very personable and friendly. It was a pleasure meeting him. He is a very good salesman. My daughter and I would like to recommend going to Ashley’s.
I bought a mattress from there, Patrick was very professional, took time explaining and helped me to choose the right mattress! Delivery lead time could’ve been better though, but that’s logistics.
Friendly sellsmen, found what I wanted...very happy with the tv/fireplace console.
Although we did not end up purchasing from this store Melissa was very helpful in helping us find the right bedroom set. Just the options we had did not work for us.
Saleswoman Melissa was terrific - friendly, smart, and reasonable. She spent time with us even though it got busy with other customers. For the amount of money you spend on furniture however the company DOES NOT have free delivery OR free take away. YOU HAVE TO PAY FOR DELIVERY AND TO CART AWAY YOUR OLD FURNITURE. So the advertising was misleading. So the response was that they do offer free delivery. Yet I was charged $200 for delivery. I even questioned it during check out. I was told it was not free delivery. So, they are not sure what they offer.
Our experience buying furniture with Melissa at Ashley was outstanding! She made the process of furnishing our entire house painless. Her positive attitude and dedication in helping us stay within our budget was greatly appreciated. There was no pressure and she helped find the best prices. We will definitely use her again if needed and will absolutely refer her to friends! Thank you Melissa!!!
Great sales staff! Found the sectional we wanted after coming in a few times and they were very accommodating to helping us find exactly what we wanted.
Hi, I am a returning customer of Ashley furniture. Patrick helped us to buy a sofa, he was very helpful.
Patrick worked with me on a furniture purchase. He was knowledgeable about the different options, and gave me the opportunity to try the ones that I thought would work best. He also showed me options on possible future purchases. I made a purchase and would certainly ly work with him again.
We ended up not buying from here, but the staff was super friendly, took the time to show us some inventory, wven gave us a quote to take with us. They didn't have a style of bunk bed that worked for our family, but we'll definitely go back if we need furniture in the future.
I had such a great experience at this Ashley Home Store! I was so lucky to be assisted with my furniture selection by Antoine Jones , Product Specialist. I had 2 bedrooms, a living room and a dining area to furnish. It was very overwhelming to select furniture for all this space, but Antoine was extremely patient, informative, and organized with keeping track of my selections , as well as choices I wasn't sure of . I worked with him for 2 days! Not once did he ever give me the impression that he was getting impatient , or that I was wearing him thin. He and his colleagues went as far as moving furniture to show me pieces that might work well together, and searching Ashley's inventory to help me find the perfect match! I finally completed my order, and put 4 rooms together all with Ashley furniture ..which I love ! I don't think I could have done it without Antoine Jones...not in 2 days that's for sure! He was Great , and I highly recommend you request his assistance , and definitely shop at this Ashley Home store , because it will be an Amazing experience! Thank you so much Antoine Jones , and Ashley Home Store...Ill be seeing you soon to accessorize!!
My sales representative was very knowledgeable, efficient, personable, and easy to deal with
Michaela was very knowledgeable and provided such a friendly customer experience! Would recommend her to anyone.
Micheal M. Thank you for all your help! You were awesome.
I am very pleased with my purchase of a couch and recliner chair. The quality of the service was top level! The delivery went as described and with no issues! I love the feel and quality of the couch and chair and the price was very fair! I would recommend to anyone to give Ashley Furniture a look when buying furniture!!
I called prior to visit and talked to Patrick. When I arrived I asked for him. I told him what I was looking for and he helped me find a beautiful table and the price was great also. I would definitely return to this store.
Antoine was a great salesman never bothered us until we was ready to speak to him with our questions
I want to thank Michaela, she was so helpful to my wife and I with her mattress recommendation. She helped us choose the best option for our household and helped us work through the best way to receive our new sleeping situation. Thanks Michaela!
We were greeted by Antione when we arrived. He was very friendly and made us feel very welcome. We told him what we were looking for and he took us to exactly what we asked for. Very knowledgeable and not pushy at all. We liked him so much that we ended up buying 2 recliners also just because he was so easy to work with. Definitely recommend!
I visited Ashley Furniture recently and was greeted by Michael. He offered assistance without being pushy. As I maneuvered around the store I would notice he was nearby in case I had any questions but allowed me to browse at my own pace. I was thrilled to find a dining room table and chairs of good quality in my price range with the added bonus of being on sale. I would recommend this store to anyone of my friends looking to purchase furniture.
Tommy - rep- was extremely helpful and knowledgeable and friendly without being pushy like most sales reps I have dealt with.
Antoine was extremely knowledgeable and very pleasant to talk to!!
Tommy was very helpful and extremely friendly. He had the answers to all our questions. And most of all he was not pushy just polite. I would definitely go back to him for future furniture needs.
My experience with Melissa was more than I expected from a sales person . Her Approach was friendly not pushy . She Showed me everything I wanted to see. She gave me plenty of time to make my selection. I’m so excited for this purchase. Melissa made it all happen. Please see Melissa for any furniture purchases. Thanks Melissa!!
Antoine was a real salesman a real gentleman he knows what he's doing on that floor that man deserves a promotion I give him five stars and I really greatly appreciate y'all for what y'all done and what y'all doing y'all stay afloat and keep up the good work and stay blessed amen thanks Antoine
Large selection of furniture of various styles and price points. Friendly non pressured sales staff. Willingness to listen to consumers questions and needs.
Michaela was great hope to see you soon to get the mattresses.
Our saleperson named Melissa was great. She didn't pressure to make a purchase. Melissa showed us exactly what we were looking for and gave use our discounts
Sales Associate Michael was awesome! Took the time to listen to what I needed and wanted and was able to suggest something that would work perfectly in my space.
My husband and I had a great experience!! I went in looking for an oversized chaise and was greeted by Antoine J. He was excellent! He made buying process so easy. I asked questions and he made sure I had an answer! He had a great personality and was very kind. I will definitely buy from Ashley’s again! I can’t wait for my Stupendous chaise. Thank you! 😊
it wasn't that good because I asked the gentleman Michael to send me some quotes on some particular items and got no response
Super shout out to Michaela! He customer service is top notch. Such a pleasure to work with and very reliable. When she said she would follow up on my questions, she certainly did so in a timely and thorough fashion. Very responsive and very kind.
My family and I was greeted quickly upon arrival by Patrick. Patrik saw that my husband needed assistance and retrieved a wheelchair for him. He proceeded to push him for the entirety of our visit. Patrick was kind and knowledgeable. I greatly appreciate him making sure our visit was pleasant. I am excited about our our new bedroom suite! Thanks Patrick!
Melissa was patient and professional. We needed a reclining chair for my very picky husband. We finally found one!
It was an honor to speak too Macheala , on thee phone, her inter spirt was, inspiring, great customer service, she welcome in with opened arms on thee day we arrived at , Ashley furniture store in Delmar De., Totally great service from all around, , She listen , & asked us if we needed anything to drink, She was there for us, & waiting until we arrived too thee store for ur shopping needs, She didn’t leave us until we was satisfied with ur requests & needs we needed for ur New home 🏡, Then she bought ,Ms. Payton in too help us get an better deal & services, We was totally satisfied & happy 😃, with all thee help she insisted us with!!! She said we was meant answer that phone that day, & I am glad & happy to speak too her& more happily to meet her in person, Looking forward to seeing her soon, st thee store, Couldn’t have asked for better associates at Ashley Furniture, in Delmar Delaware, She was great !! Thanks ☺️ , Ashley Furniture, , Yal are thee Best !!!
Highly recommend Ashley furniture. Warren was great in store and the gentlemen that delivered to my home were very professional and worked quickly and efficiently. Thanks for everything!
Patrick was awesome and super great to work with. He wasn’t pushy at all and knew what he was talking about! I bought a new mattress and he knew the ins and outs of each one.
Patrick was very helpful with my limited ability to get around. A very nice experience
Michaela was very helpful and informative as our salesperson.
When I arrived at the Ashley Furniture store, the gentlemen Patrick greeted my family and I and he was very polite. I explained and mention too him what I was looking for a bedroom set for my daughter and a living room set. Patrick showed and pointed us in the direction for each set I was inquiring in. Once I found the bedroom set I liked Patrick helped with pricing and color selections for everything I needed with selecting the bedroom set that I wanted. Eventually I found a living room set that I did purchase. If it wasn't for Patrick with the wonderful customer service he provided too me and my family I probably would still been looking for furniture for my home. More company's need to have great employees like Patrick that made my experience while shopping at Ashley a long lasting one. If anyone needs furniture and great assistance with choosing there purchase ask for Patrick. He's wonderful. Thank you so much again... Kenyatta
We shopped with Michelle and we found the perfect sectional. We had a great buying experience
Warren was very helpful, we looked at two other stores, but because of his service, came back to him to buy the chair.
Patrick is the absolute best, listens, got me in and out with what I wanted. AND has a great sense of humor. Having personality in sales is definitely a must and just makes the whole experience 20 times better.
Fast friendly informative service professional
I bought my living and dining room set from here over the summer. Kerrigan Dashiell was absolutely lovely and extremely helpful. We had such a great experience the first time that we recently returned to start furnishing our bonus room during the President's Day sale. Melissa Corder took care of us and managed to get us great pricing as well. Highly recommend coming here and working with these two great associates for furnishing needs.
Patrick Doxzen was very helpful in all aspects of our overall selection of are furniture.
Michelle was great, she was kind and so so patient with us. She tried to find exactly what we wanted. Another lady and I apologize for forgetting her name also tried her very best as well. We were told she normally works in the warehouse. She knew everything about the furniture. Great experience.
I highly recommend Michaela in sales at the Delmar location!!!
Patrick provided a very professional service to me and my family during our visit to Ashley last Friday, 2/3/24. The purpose of the visit was to purchase a queen-size mattress. We were highly satisfied with the service Patrick provided. He is rated 5/5.
Thanks for your help Patrick. We love our dining room furniture.
I had a great experience with Michelle. She was very knowledgeable and had lots of ideas for us . I would definitely recommend the store and Michelle.
Great service!
We were extremely happy with our experience at Ashley. I do believe a knowledge & helpful sales representative can make or break an experience. We were lucky enough to be assigned to Michaela. Michaela was helpful without being pushy and if she didn’t know an answer she would look it up & show us immediately. For us, She made furniture shopping fun again!
Michaela was great to deal with ! She was very friendly and great personality !! Wish all salespeople were like her !! If we need anything else we will love to have her again ! It was a pleasure to have her today !!!
The salesman was very helpful. It took no time to be approved for financing. We was very happy with the delivery and set up of our new king bed!
So friendly and helpful
I loved the experience and the customer service was A1. They will continue to be one of our favorite brands
Antoine responded to my call quickly and listened carefully to what I was looking for. As a result, I was able to make a purchase of a matching chair over the phone. He's an excellent salesperson. However, I was quite disappointed with the manager who would not honor the advertised sale price of the chair because each store is independent. After, purchasing bedroom and living room furniture from this store, I expected more.
Soooo amazing 😍❤️😍
Warren was great. Very professional, not overbearing and got the sale done quickly. Will use him again for sure.
Helped me find exactly what I was looking for!
Was a great experience from the moment we walked in the door all the way thru the purchase and delivery of our new couches
I recently purchased a piece of furniture from Michaela at the Salisbury store. She was both professional and friendly without being overbearing or pushy. She suggested several options after I gave her a general idea of what I was looking for and remained available as I looked at the selection, finally settling on her original suggestion. Michaela made what is frequently an unnecessarily stressful experience pleasant. The delivery was on time, Tony and his associate were both professional and efficient, examining the piece for defects before leaving. I will be shopping at this store in the future as my needs for furniture arise. Nice job, Dennis McDonough
Found what I wanted and it was Reasonably priced my sales person was great and I truly appreciate that
Good service 👍
The Ashley furniture store is always my first stop when I am looking for furniture. Antoine helped me when I was looking for a living room chair. Antoine is wonderful, he asked me a couple of questions and immediately started showing me chairs that fit. The process was easy the manager, Paige, and the customer service desk were super helpful. I did check out other stores, but I said Ashley is my FIRST stop. Ashley is My LAST stop.
Wonderful person to work with. Very attentive and efficient
Michelle was amazing! Great team fast at getting us a new mattress!
I would like to tell you how fantastic Warren is. This is 2nd time I have made purchases with Warren. Warren is knowledgeable, listens to what you want and makes good recommendations. Along with those traits Warren is warm and friendly. I will always use Warren! A true asset to your company.
Courteous and knowledgeable help from Warren. Helped me get off the decision making fence. I’m happy with my final selection. Can’t wait for delivery.
Would and will definately recommend to others for their product and their service... thank you Michaela.... Well done...
Very friendly, concerned salesman, Patrick.... willing to go the extra mile. An enormous selection of beds....and we went through all of them until I found the firmest mattress to purchase.
Sales lady was very friendly and asked us our desire for furniture and pointed us in the right direction to kinda look around and then she came back to see what we liked, answered all questions and also showed us some other options to consider. Very pleasant experience.
Fantastic salesperson I felt comfortable talking with her and she didn’t hover again fantastic
Very friendly and professional. Listened to us and helped find what suited our needs.
I received great service from Michaela she was awesome I will contact her for my next piece of furniture
After searching for a couch for months Michelle was my saving grace! As soon as I walked through the doors she was ready to take on the challenge. One of the first couches I saw I fell in love with. She helped me get my dream couch!
Friendly service, competitive prices.
Our sales rep was great. She didn't push but answered questions that helped us make our decision.
Great customer service and very understanding staff.
Only problem was damaged furniture. Being replaced
Excellent experience at Ashley. Very clean, well organized. Michaela was excellent. Not pushy, knowledgeable and actually made it fun.
Easy transaction and friendly service
Andy was very nice and professional and answered all our questions.
Great service from start to finish. We showed up close to closing time Patrick and staff were very helpful and made the transaction simple and fast. Delivery was on time and they were very professional
Warren was exceptional! He allowed us to browse on our own but was right there to answer our questions & point us to the best options for us. We will be glad to go back to Ashley Furniture & Warren for any other home furnishing needs!
Very good!
Excellent salesman,very helpful,pleasant. Appeared to enjoy his job.
Antoine was very helpful finding the perfect pieces for my home. Will definitely be back when we need new furniture!
Great shopping experience. Michelle took the time to help us find the right couch & recliner. We opted to pick our furniture up at the Warehouse in Delmar. Our furniture was ready within 2 weeks. Our window for readiness was 2-6 weeks. The staff was great there too. They were fast, courteous, & very friendly. We will be coming back when we need furniture again!
Our delivery man were prompt and very pleasant.. handled our furniture together well and it's very comfortable...I recommend them 5 stars and more
We had a great experience at Ashley in Delmar. We did not feel hassled by the sales guy at all.
Cory Parker, a product specialist at Ashley HomeStore, was extremely helpful when we visited the Delmar store. He listened to our preferences, showed us a variety of options available in the large showroom, and answered every question we had. We ordered our new sofa a few days later and it arrived in stock earlier than expected—in less than a week! Thanks to Cory and the rest of the friendly staff for their thoughtful assistance. If you’re looking for a great furniture store, I recommend AHS highly.
Warren was great
We couldn’t have asked for better service! Michaela was super friendly and honest. She made the entire process of purchasing a lift chair for a family member so easy.
Michaela was very polite and friendly. She was approachable and considerate of my budget and needs. Five stars for Michaela!
Mr. Warren was the absolute best to work with! He knows how to take care of his customers and insures you’re getting the best deal. Absolutely will be returning customer the hole process was beyond easy!
Quick and easy
I have been working with Michelle zking who is absolutely wonderful.
Warren was my salesman and he was wonderful! He was very patient with me while I was trying to figure out which sectional I loved most! Will be back in the future.
Great experience friendly employees
Courteous and professional service. Patrick worked with me to get the price point I could afford and they offered a marvelous protection plan.. I highly recommend Ashley Furniture Store
Cory was very helpful and accommodating. I have mobility issues and he presented a scooter to use. As the store is big, it was a huge help!
excellent service
We went into Ashley just browsing to see if there were any good Black Friday sales on sectionals. We were greeted pretty quickly by Antoine. He was able to give us information about sales and promotions and sent us on our way to check out the options. I’m not real into the whole pushy, salesperson personality. That being said, Antoine was not that! He was friendly and helpful but not obnoxious and pushy. I didn’t feel like I needed to sneak out if I didn’t see what I wanted. He checked in with us but I had to get some measurements due to our room size, so we left briefly and came back. He was able to show me some other options for sizing issues. I still needed to wait for my husband’s approval so I wasn’t to blame if it didn’t fit the room as expected, so I told him I would be back before 7. He was great offering to get me set up in the system so my next visit was streamlined. After we confirmed everything was good to go, I came back a 3rd time and finalized the purchase. Antoine was very great to work with and I would definitely recommend Ashley based on selection, quality and prices!
Had a little trouble with store price and online prices but it all worked out. We love our furniture! Thanks for your help Antoine!
Our salesman, Cory, was fantastic!!! He gave you enough room to browse the store and then was super helpful when we needed him. His customer service throughout our entire shopping experience was excellent.
Love the pieces we bought. Will & Kerry W were very helpful and professional during the delivery& install!
It was a pleasure to work with this young man, Antonie he went above and beyond with me! He worked hard on seeing my vision even with me changing my mind and then going back to my original plans. Not only while I was in the store but through phone call, emails and even when he was in the hospital, he was still responding to my request. I didn’t find out about him being in the hospital until I went to Ashley looking for him as we had been texting all morning and he was senting me pictures “ Above and beyond!” Thanks for all your help and I hope God has giving you his favor.🙏🏾🫶🏽🙏🏾 Ms Cindy Lankford
The service was very good. I recommend this place , and the seller as well his name is Antoine , thank you 😊
Antoine is pleasant and very helpful!
We found Ashley Furniture in Delmar to be very welcoming. Patrick was extremely helpful in helping us find just what we wanted. Delivery was made very easy with great communication and Bunk and Alex were friendly and polite and very professional. Great experience all around.
Warren was awesome! Smooth process!
Warren was a pleasure to work with when choosing our latest purchase from Ashley, he gave us the time to browse but was there when we needed anything. It was a great, easy experience! Will most definitely be back to see him if we need furniture in the future! Thanks for a great experience
Andrew was great to deal with. He was very attentive and knowledgeable of the product. I can’t say enough about the customer service he provided. That is what closed the deal for my wife and I.
Michael helped us. She was polite and understanding
At first visit very pleasing bought a recliner, let Warren know we needed a mattress, he showed us a mattress and priced it all ready to buy. Warren came back said did not have a California King. Told him if he could make it happen for same price. Talked to him next day or so and my husband told him what we wanted if he could do the same 30% off. A beauty rest C - class. Warren called that week said he got one. I went to the store after work with cash. He advised it was less when I got there. Paid for the mattress and when given the receipt I read it and it said B - class much cheaper one did not want that one. That mattress elsewhere was $2300. and some change he charged me 2700. and some change. It was not what I wanted he continued to argue with me. Plain and simple he lied to me and if he could not make it right I did not want it. Manager was useless on customer service. He got nasty and said he did not want my sale because I called him a liar which he was ripping me off and knew it. Yes I was upset and nasty because we told him what we wanted the night before and I wasted my time going there and he was trying to convince me otherwise. Manager was useless in resolving the issue. So got my money back and found a L class for $3120.00 which I bought. Your company just lost a $3000.00 sale because he was to arrogant and the manger did not even attempt to work with me. He knew I had $3000.00 cash in my pocket. Could of said can't do the C class for that but the L class he could ,In reality $3599.00 where everyone is selling fo less 30% for C class it would be under $3000. Even 30% off 4000. would be under $3000. I will never buy from Ashley again nor will I refer a family member or friend. Thanks for the worst experience ever. If I could leave 0 star I would. Mary Update: I received a call from the Senior store sales manager Heather apologizing for the incident in the Delmar store and seeing how she could win my business back and if she could help me with my mattress. I told her I already bought one from Mattress Warehouse who went out of there way above and beyond to help me, even gave me free mattress protector and free pillows. But I did appreciate that I was acknowledged and wanted to right a wrong on behalf of her team. Even though I may have been a little upset and should of contained myself I was rightfully justified and as long as Warren and that floor manger is still there I could not revisit there establishment. Maybe in the future when my wounds are not so fresh. So with that being said not all there staff are bad apples, the store was beautiful and had gorgeous furniture the checkout girls were great. Thank you to Heather for reaching out and I do appreciate her looking out for her store and the customers. Up the stars from 1 to 3 because they acknowledged the incident. Can't give them a 5 because of the incident.
Very efficient and fast service. Thank you
Warren is the man. He knows furniture. Very attentive.
Warren was great ! Gave us many options with no pressure , and made sure we left satisfied .
Michaela was extremely helpful while I chose my new living room furniture. The process was quick and easy, and I would shop with Michaela again!
My husband and me have spent several thousands of dollars at Ashley and always had a wonderful experience however recently I went to exchange a chair (I had chosen the wrong color) While there I picked out about 8000.00 dollars worth of furniture. The salesman I was working with had to leave on an emergency and I was turned over to a sales lady who was more interested in HOW I was going to pay for the items than anything else. The icing on the cake is when I asked her to give me a grand total and I would take that, along with the pics I took of the items and present this to my husband for his input, after all he was paying for everything, and I would call the next day to finalize everything. WELL, she didn’t like that, I overheard her on the phone telling the first salesman, “No ALL she is doing is exchanging the chair.” Mind you the chair was pushing $1000.00 and she acted like that WASN'T GOOD ENOUGH. She made herself scarce after that. I felt like after ALL the monies I had spent there in the past year I should have been a valued customer, instead I felt the sales woman thought I was beneath her and because I wasn’t purchasing the BIG TICKET items RIGHT THEN I wasn’t worth her time!!! I will not be back to Ashley Furniture Store. I will go where my business is welcomed and APPRECIATED!!!
Everyone was very helpful and assisted us with the entire process.
Antoine was great! We will be back to deal with him when we are in need again
Shopping at Ashley’s was quick and easy. I had an idea of what I wanted but had very little time to invest in making a selection. This was my first time visiting but I had looked at their website prior. Once I walked into the showroom, I knew I was in the right place. They had very modern selections and were very well equipped with staff to answer my every question. This will not be my last purchase! A huge thank you to Andy, our salesman. He was very knowledgeable about the product and if not sure how to answer a question, he asked for help and presented us with the information immediately. I sensed really good team work, thank you to everyone involved.
Michaela was a great help with purchasing my couch and chair. Very knowledgeable and friendly and helpful!
Richarda was very helpful in my search for tables. She went out of her way to help me. She is knowledgeable about the furniture and knows the products well. I would return to this store and ask for her in the future.
This is the second time we have bought furniture. Both times have been a good experience. Patrick in Delmar helped us this time and he was wonderful! Enjoyed working with him
Very helpful sales people
It was an awesome experience! She was quick and very helpful!! So happy with our purchase
Very good experience. Lauren was our sales person was very helpful in guiding us to the right purchase for our new couch.
Warren is the best salesman!!! Even the person who took care of my contract was the greatest!! Ashley’s is my store!!!!!
Excellent Customer Service, Really Made Sure I Was Pleased. With My Bed/Mattress Along With The Price. I Will Be Returning Just Because Of The Outstanding Customer Service That Warren Showed!!!
Michaela was kind and cordial toward me and my wife. She helped us find what we needed.
We went to Ashley to just "look". Warren greeted us and made the experience so enjoyable we ended up buying a recliner. He was very personable and the experience was great. Thanks Warren 😊
We had a great experience thanks to Warren. He listened to what we wanted and he went overboard to meet our needs. He is accommodating, kind, knowledgeable and helped us get what we wanted.
Warren was awesome
It was an extremely pleasant experience Michaela really knows how to read your mind!! thank you for such a pleasant moment!
Michaela was amazing and took the time to answer all of our questions. We had a family order so it was a lot and she handled it great. We highly recommend her, and Ashley furniture.
We were met by a very friendly and courteous salesperson name Michaela She was absolutely wonderful. Very nice lady to deal with.
Very professional, helpful and informative. Highly recommend.
You were actively attentive to our wants and needs and gave us thorough explanations with a smile. Totally customer centered. It was our pleasure being your customers. Thank you Michaela. The Becketts
We have bought furniture at Ashley in Delmar De. Over the last 25 years 4-5 times. Always been a good experience. The last time Warren waited on us and was very helpful and patient with us and very informed and professional guy.
Great selection...but I did find the same selection much cheaper at Cohen Furniture...
Richarda was excellent. Very attentive to our questions and concerns. And we got what we needed. Big thank you!!!
Heather was the best associate we have ever dealt with
Michelle was excellent. She was fairly new but I’m glad I was able to have her as my sale person! Every professional, going above and beyond to make sure I was getting what I wanted.
Went in looking for a bed set and found exactly what I was looking for! Thank you Antoine for working with me and my boyfriend! We loved the bed set and appreciate your patience! We definitely look forward with you in the future!!
I had a wonderful shopping experience at Ashley. Richarda was such a wonderful and professional sales person. She is so helpful. Thank you for all your help.
They were very helpful on locating items I was looking for
Antoine was very patient and friendly while assisting us with finding our future purchases. Thank you Antoine. Good service is far and in-between these days. We will see you soon.
Antoine was a pleasure to work with. He was knowledgeable and very helpful.
Michaela was very helpful but left us alone to browse. She was available when we had questions and completed the sale efficiently.
Being a first time buyer I have experienced the best customer service at Ashley’s furniture store! We had concerns and they went above and beyond to meet our needs! They truly do everything in their power to make a customer feel important! I will continue to do business with them in the future! They made this whole process a breeze and headache free!
Michaela was very helpful on deciding what furniture I needed in the space in my new small apartment. I highly recommend Michaela in designing your home or apartment.
Michaela is why We chose Ashley furniture. Professional, prompt with attention to our needs and wants. Perfect to everything on track with updates. Personal service is not what you find anywhere or from companies. Our buisness is with her not Ashley furniture which means she makes Ashley stand out.
Patrick, who helped me did a great job. He and his associates have been very responsive to my questions
Warren is very knowledge in helping me get exactly what I need.
Was greeted by Patrick. He asked me what I was looking for. My health is not good so it took a while. Patrick tested me and my wife with respect and dignity. Thank you Patrick for your help in finding a good power chair for me.
Michaela was awesome!! Michaela brought me water and made the process so easy while buying. Super professional and not at all pushy. Will shop here again!
Being new to the town of Delmar, I needed to get some furniture & beds for my house. Mr. Patrick, and the staff from Ashley Furniture were really nice, and educational on the bed I got from purple. I will be coming back to this store, and thanks for making my family, and I welcome the community!
Michaela was fantastic! Will definitely shop here again.
My girlfriend and I had recently just visited this store and let me tell you the staff here was just PHENOMENAL! We have an ESA that we travel with and there are ALOT of places that are not so accommodating when it comes to animals, so if anyone out there is in a similar situation do not hesitate to to bring your fur babies with you! When I had first arrived I was greeted by Michelle (who by the way had just started out) but you would NEVER be able to tell. She was nothing but polite, professional, and made sure she did whatever she could to meet our needs. Michelle went above and beyond to exceed our expectations as far as financing options, delivery, as well protective care for our new purchase. She was incredibly patient, and answered every single one of our 1000 questions. We also had other stuff members who helped us along the way as far as design and decision making. We are relocating and this store along witj the staff made it so incredibly easy and painless for all of us. If I could give 10 stars I would, there is nothing but great things to say about this store I could go on for hours. If you guys are in the area and are looking for furniture this is a place worth coming to. Thank you Michelle, Heather and the rest of the stuff who helped us along the way, we are incredibly grateful for all of your help!
Michaela our sales rep, was great to work with. Not pushy and very knowledgeable of the products we were looking for. However the door greeter almost wouldn't let you in unless you told him what you wanted.. I would recommend he stay back a little and only ask how he can direct you and not run right up on you. A little tact go a long way.
Excellent place to shop had the pleasure of meeting Warren highly recommend him if you are to go in there shopping very knowledgeable and helpful find exactly what you’re looking for was a pleasure shopping there
Michaela was an excellent guide through the store and helped me find just what I wanted at a very good price.
Very nice furniture and friendly service! Highly recommended 👌
Nice selection of mattress, very patient and helpful staff.
We had a great experience Michaela was an excellent sales woman can't wait to receive our chair !!
Friendly
This was not my first time shopping at this particular Ashley Store in Delmar, MD. Where, I have always had a good experience. This time, my salesperson was “Warren”. He was extremely, helpful with a nice laidback, customer service like attitude. I explained what I was looking for and Warren took me to the pice of furniture I had in mind. Even though I looked around the store for other options, I ended up, coming back to the item Warren pointed out in the first place. If you are in this store, I recommend that you ask for “Warren”, you won’t be sorry if you do.
Great customer service
From sales to deliver and set up all were excellent!!
Great store extremely friendly staff, I felt no pressure and my sofa arrived in the time I was told. I feel I got a great deal. This is now my go to furniture store.
Andrew helped us through the whole process. Answered all of our questions and made sure we had all the information we wanted to make a quality purchase.
So helpful all the time.
Andrew was very knowledgeable salesman. The warehouse agents was amazing they processed my assembly request, very efficient and friendly.
Patrick was very helpful in placing my order. Furniture was delivered on the day and time promised. Delivery guys were polite and efficient.
I Am Beatrice , I just received my delivery:a bedroom set, a couch, table and chairs. The delivers did a wonderful job: Will and Keny W. Lissa is a great saleswoman, thank you for everything.
Andrew was awesome and easy to work with
Kerrigan was a big help but I wasn't able to find anything this time. I've purchased in the past from Ashley and never had any issue. Nice folks, good selection, and location.
Had a great experience choosing furniture from sales associate Lisa! She listened to what I was looking for and was able to show me items staying within my budget. I will definitely go back to her when I need more furniture.
My husband and I we just had furniture delivered to our home, from Ashley Furniture Store on Labor Day, and I must say, that the two delivery workers, Carey and Rich, they were outstanding 👏 they handled our furniture with care, and they were very easy going,knew what to do with ez They also seem to work very good together ❤️ 👏 😀 Thank you. Carey and Rich
Purchased patio furniture and Professional customer service!
Patrick was so very helpful and accommodating. It made my experience shopping efficient and productive.
Lisa was great!
Warren was a very personable sales person who was extremely efficient at his job! The next time we have to buy from Ashley we will definitely ask for him. He's a charm.
Warren was SUPER helpful!! We even arrived almost 30 minutes before the store opened on a Sunday and Warren greeted us with a welcoming smile and said, “if we’re here, we’re open for your family!”… GREAT SERVICE!!
The service was excellent, Warren knew his job very well. Got everything that the wife was looking for.
Richarda and Daniel were the Best! Richarda made my shopping experience great in getting all the specs and screen captures so I would know the furniture would fit on my space! It was so helpful as I looked at so many choices in multiple stores. Here service won me over in my decision process. Daniel was awesome in getting me in the right purchase plan as a new home buyer! Thanks to all who helped!
Long long story but received a store credit from having the furniture warranty on a item that could not be fixed.. found a chair online for 599.00 credit was for 829.00 was going to get something else also and pay difference. Was told with store credit online price won't be honored chair went to 900.+ got the chair anyway to use credit . Myself and family will be done with this place for life . And anyone else that will listen. The whole furniture warranty pitch is a scam also, has been way over 2 months dealing with that part of it after repeated calls. Will be glad to get chair I ordered and be done with that place
Antoine was excellent and so helpful.
My salesman Antoine Jones was wonderful and a real pleasure to work with. He was such a gentleman didn’t hover, but was always close by in case we had questions he couldn’t have been any more help. He is truly a great employee for Ashley furniture.
Everyone was pleasant and helpful especially Ms. Snead.
So far i'm still experiencing the coming courtesy at ashley Furniture stor
We bought furniture for our new home. We were treated very well, the overall experience was great. We found what we needed and our salesman took excellent care of us. Recommended.
I really appreciated my sales person taking time and explaining different options on beds. He was very knowledgeable and I really liked his throughness. The store was exceptional and beautiful furniture in well displayed.
Absolutely amazing and super professional. We will always come back for anything we need.
Warren was very kind & welcoming. We appreciate his help with our perfect coffee table!
Very nice store Lea out and were very helpful
Wonderful experience no pressure ! I loved talking to her.
Richarda was wonderful to work with. She helped us find the perfect mattress!
Excellent customer service and good variety of furniture!
The saleswoman was totally awesome
Andrew was very professional, pleasant and knowledgeable about the items we were looking at.
Kerrigan was very professional and helpful. Great at keeping in communication and following up. Thank you!
Staff very helpful, worked with me but I was unable to find the right sofa.
The sales person Patrick was extremely knowledgeable about all the products the store had to offer. He gave us space to check out other stores. There was point I wish I had pushed for but time was an issue . The office staff was also very efficient. Thank you !
Love the sofa and such great service. Thank you for being very nice
It was a great experience. They were so humble and helping even when I couldn’t make my mind. They moved things around so I can get an idea of what I like. These people are great, and it was a humbling experience for me. I will give them a 10.
Antione was great, he answered all my questions.
He was a very good salesman and we are looking forward to doing business with him
We recently purchase a chair from Antoine he was so helpful and easy to work with. We will be purchasing more furniture in the future will definitely be using Antoine again. Thanks
I believe the set I purchased was the one with the UBS ports on the nightstands, and mine doesn’t have them. I will need to check into this.. but other then that I love the set and the delivery and setup were good.
Warren was very helpful in making sure I was getting everything I needed at a good price! Great quality
Super helpful staff. I went in shortly before the store closed, but was still given excellent service.
Patrick was very helpful and provided an excellent service and experience with Ashley.
This is Gwendolyn Jefferson. We visited the Ashley Furniture Store in Delmar Delaware on August 17, 2023. Our specialist was named Patrick Doxzen. Omg he was excellent and listened to what I wanted and he found us the perfect living room set. And the exact color. And he stayed with us every step of the way. Patrick thanks for the most caring experience I endured in a long time
Since I’ve shopped at Ashley’s before, I received a a VIP coupon on select items in the store. We saw a couch we loved on there and decided to go check it out. As soon as we walked in the door we were greeted by Patric. He asked us if there was anything specific we were looking for and directed us right where we needed to go. My husband and I had many questions of course, and Patrick was very knowledgeable when it came to answering them. I had also wanted to purchase two chairs, bless Patrick’s heart, I took him around that store numerous times looking for the right chair. But there he was just always happy, helping in any way he can. He really made the experience enjoyable.
Great experience! Lisa helped me get the best deal efficiently! Just a quick, easy, process! Very well done! Go see Lisa for your next furniture purchase!
Kerrigan was a wonderful salesperson. She was very kind and explain everything about the bed and took the time and answered all the questions we had.
Kerrigan was super helpfull super sweet and very nice helping us choose our living room set!! Thank you!!! God Bless you.
Lisa was very friendly and helpful! Listened to my needs and what I was looking for! Helped me find the right item for me and my home!
Patrick greeted us at the door and helped us with everything we needed. He especially took the time to make sure my husband purchased the mattress that would ease his shoulder and leg pain.
We had a great experience getting the furniture selected for our new house. Warren was very helpful.
Warren was very professional and provided exceptional service.
Gabbi was very helpful, professional and personable. Great experience!
My Furniture purchase was a pleasant experience. Isaiah was very Professional and knowledgeable of the Store's Brands. Isaiah also showed me different styles for comfort, durability, and price points. Isaiah you receive all 5 stars ! Thank you for your time and patience.
Lisa thank you so much for being so kind and helping us with our purchase of a new living room set . You are the BEST!!
I worked with Isaiah and he was great. We told him exactly what we were looking for and it wasn’t in stock but he did show us 2 that were so close to the look we wanted. He showed us a VIP special that was cheaper than the other and we ended up buying it. I recommend you go to him.
Isaiah was super helpful and friendly. He walked around the whole store with me until I made up my mind about a couch!
Antoine helped my husband and I purchase a recliner today. He is AMAZING. He listened to what we wanted showed us EXACTLY what we where looking for. Antoine was polite, knowledgeable and friendly. I will recommend him to everyone I know. 👍👍👍
The moment I walked in Amaya greeted me with a smile. She was very friendly and not pushy at all like other furniture stores sales staff. She gave me just enough space where I did not feel pressured. Walked me through the process and sold me a couch and a loveseat. Highly recommend Amaya!
Staff was patient and understanding very knowledgeable and very helpful thank you all
Richarda was amazing! She let us browse around the store, and offered suggestions based on things we were interested in. Upon entering the store, we told her we didn’t we know what we wanted…. I feel like she let us figure it out, but also had quick accurate answers to all of our questions!! Unfortunately the sectional we fell in love with is just too big for our space, but I look forward to going back and looking at a couple different options with Richarda
Friendly staff and East and efficient delivery.
Ashley had what we wanted at very good prices. Daniel was very knowledgeable and helpful. Very happy with today’s experience.
My first time in there loved that store.
Staff was very willing to help. It is a little over bearing if you are just trying to come in and look to see what you like.
I was greeted by a young woman who later introduced me to a gentleman. Both were very customer centered, cordial, and professional.
Great service. I was in a hurry and only had one item to purchase but was taken care of as if I was spending a million dollars.
I love Ashley Home Furnishings and Kerrigan was great!
Kerrigan is a very smart and kind individual made my experience at Ashley furniture. Very wonderful.
I’ve always liked Ashley’s products and prices. I could easily stroll through every area of the store and did that somewhat. Lisa knew I was looking for functional sunroom furniture—beautiful pieces you not only liked looking at, but your family and friends knew it was there to be used and enjoyed. Lisa helped keep me focused on the purpose of my visit and we found an attractive sofa and over-sided chair with matching ottoman. I love them!! Thank you, Lisa, for listening to my requests and keeping me focused on my prize.
Zynn did an amazing job finding us what we were looking for. There was not the exact couch in store so she was able to find us what we needed online. She did a great job managing our two young children throughout the visit which can be chaotic to some. We will continue to use her in the future!
I enjoyed my experience at Ashley's because the customer service was great and the deals fit within my budget. Thanks again Antione for your great customer service at Ashley's furniture.
Richarda is an amazing salesperson! She was very patient with me as I am very picky. I’m grateful she found the perfect sofa and over sized reclining chair for me! I will return to purchase other furniture I will need in the future and I will most definitely ask for Richarda without a doubt!
Antoine gave the best customer service ever. He was attentive to our wants and didn’t try to show us items or options that we didn’t have any to see. I will definitely return to Ashley Furniture and I will ask for Antoine to assist me. Customer Service Scale rating 1 to 10, Antoine is a 10!
Kerrigan was super friendly and helpful. I wasn't able to find exactly what I was looking for but left with ideas of different options. I went to 2 other local furniture stores as well and the customer service I received at Ashley was far superior!
Zynn was great! She was super easy to work with and was knowledgable and responsive. I look forward to working with her again in the future.
Our saleswoman Amaya was excellent, she helped us through the entire process of furnishing our new home, and treated our children wonderfully, interacting with them and answering even their questions as we made our decisions on our furnishings. Amaya was very helpful as was the final salesperson who checked us out after the deal had been made.
Kerrigan was great. I told her what I wanted and she steered me to exactly what I had in mind. Great employee experience.
Very polite and respectful. Was greeted as soon as we walked in the door. And the staff new exactly what I was looking for thank you Daniel.
You were amazing 🤩
Daniel was the best sales person I ever encountered at Ashley. His work ethics were top notch and he was super polite.
Amaya was absolutely amazing at the Delmar store! She was so kinda and so helpful with finding us exactly what we were looking for! If we need more furniture I will definitely come back to see Amaya!
Antoine was Amazing. Very helpful, not at all pushy, very respectful, he answered ALL of my questions!!! I would recommend you go see Antoine for your furniture purchases!! The store was very clean & presentable with many many options.
Richarda and all the staff were friendly and helpful. She took time to answer all our questions.
On a recent visit to the Ashley Store in Delmar I had the pleasure of meeting Product Specialist, Zyn Nathan. Zyn is professional, knowledgeable and personable. She made my shopping experience an enjoyable one, and I didn't feel pressured to buy. I am shopping for bedroom furniture, and will definitely contact Zyn when I am ready to place the order.
Nothing but excellent service
Thank you Warren for your assistance in my purchase at Ashley furniture. Very professional and helpful once again thank you for your assistance.
Antoine was was very helpful and professional. Shook my hand upon entry and listened to my needs. Found the exact style I was looking for and helped narrow down all my options. I didn’t feel rushed or pressure to buy. Great experience
Everything went smoothly
Our salesperson Zynn was excellent. She was extremely knowledgeable while answering all of our questions. She made our experience shopping with Ashley furniture quite pleasant. Kudos to Zynn, she knows her stuff!!!
Daniel is a knowledgeable and professional sales associate.
I recently purchased a couch from Ashley HomeStore in Delmar. I anticipated that the experience wouldn't be anything special - just go in, browse, and purchase. I was greeted by Zynkeria immediately upon entering and she ended up making this purchase an incredibly easy and fun experience. Zynn was so helpful, knowledgeable, and a joy to be around. If you visit the Delmar location, be sure to ask for Zynn. Ashely HomeStore is lucky to have such a wonderful employee!
Super nice sales guy Antoine, very helpful and knowledgeable. Plenty of stuff to look at in their store, and good first-time furniture for our son’s first apartment. Love buying in Delaware with their “no sales tax”
We had a great experience coming in to select our new sectional for our family room. The service was wonderful from start to end. All our questions were answered and we couldn’t be happier with our purchase! Looking forward to creating many memories while being comfy!
Amaya was very patient helping me choose the right piece for my home. She is a very sweet and kind young lady.
Amaya was so helpful!
Amaya was amazing knowledgeable caring no pressure and she steered us to the products that fit our needs and budget
Mr. Warren is awesome and provided my family with excellent service!! You I Will not be disappointed!!!
The gentleman who was our salesperson was Warren, he was terrific! Very knowledgeable and patient,and I like the fact that he did pressure us to buy anything,answered all our questions and left us to discuss among ourselves,we love your Ashley Store,and would recommend your business and Warren
Thank you for your assist with my purchases.
I love it here! My mom has been a faithful customer for years and now I know why. I’ll be purchasing from them for years to come. Antonio was a great salesman and I’m very grateful to have him help me and my husband find a living room set that my family can enjoy.
Warren was a great sales person. Very informative and helpful with coordinating furniture pieces. Pleasant and personable.
Picked up a plant from showroom floor. Salesman was friendly but not very knowledgeable of the plants inventory. The plant was put in my car without wiping off and had dust and spiderwebs on it.
My experience at Ashley furniture was awesome thanks to a wonderful, kind, patient, and a lovely individual named Amaya. She took time to explain any questions me and my fiancee had. She was very pleasant to work with and customer friendly. She showed us different pieces were interested in and never rushed us. We looked at some of the things 3 or 4 times and she stayed in gage with us never changing her attitude. Thank you Amaya for a awesome experience.
Very friendly staff
Most pleasant experience ever! My sales associate, Amaya, made everything so simple. She's amazing!
I purchased a mattress here it was so simple! I love my mattress and came back to get a bed frame. My sales associate, Daniel did an amazing job of showing me exactly what I wanted. And thanks to him I got exactly what I wanted! Definitely will continue to come here for all of my furniture needs.
Antoine was very helpful and attentive and made my buying experience very enjoyable
Good products and good people.
Antoine was wonderful and very helpful.
Amaya was great to work with. She was available when we needed and offered us information we wouldn’t have known. If you’re visiting Ashley Furniture, ask for Amaya. She was delightful.
Amaya was very helpful very satisfied with our experience
Mercedes was always my go to person. She was out on leave and Amaya greeted us. She listened, she researched, she found a solution for all my concerns. She presented all financing options and helped me find the best solution. So pleasant to deal with.
My experience with Ashley Furniture was awesome, the furniture was beautiful. I would like to thank my sales representative Richarda Snead ,for her knowledge, polite, kind and caring manner .I Recommend you ask for her if you are shopping for furniture.
Warren at the Ashley Home Store in Delmar was the best !!! We walked in and he greeted me with a smile and asked me what I needed and worked his magic until I was completely satisfied!! Thanks Warren @ I love my new bedroom set ❤️ 😍
Amaya was wonderful and patient with us as we looked at the entire collection of dining furniture. She helped us pick out the perfect piece. The customer service was fantastic and I’m confident that we’ve purchased a fantastic set of furniture at a great price.
Informative and friendly, will return
Antoine is friendly, knowledgeable, and made the experience of shopping for furniture fun. He listens and follows through.
Antoine was very helpful and as soon as they finish my floors my bedroom furniture will be here. Thank you
The store was nice and Antione was nice but I was truly upset with the lack of communication. Antione made us believe we were getting the 10% sale and additional 5% off that I got. We picked a mattress and he said we were short with getting free shipping. So we went with the next mattress. We got to the counter to pay and only the 5% was on there. When we asked about the 10%, Antione acted like we were crazy and we couldn’t have both, we never were told. I just don’t like being played and that’s what it felt like. Will probably not go there for a mattress!
Daniel was very helpful and friendly it was great
Kind! Courteous! Helpful!
Warren was outstanding! Knew the product, friendly, and NOT pushy!
Ayanna was such a pleasure to work with. She took her time with us choosing the perfect furniture for our living room. The other employee's at the counter and in customer service were very easy to work with a pleasant as well. I highly recommend.
Once again great service!
Zynn , was very helpful and very detailed.
Great help from Antoine the moment my mother and I stepped in. Was very helpful in finding options for dining room and living furniture! Definitely a satisfied customer!
Zynn was very kind, professional and helpful both times I came in to shop. I highly recommend everyone to go and see her ❤️
Daniel the selling representative did an excellent job. He had a lot of patience and very knowledgable.
My salesman Patrick was the best so helpful. I actually came back twice for more. The delivery men were also great. They did such a good job. The girls who took care of my orders and payments were very helpful and polite. I had fantastic service all around
Thank you to Ashley’s as always from the greetings as soon as you walk into the store. To the selection of merchandise. To the ease of the final paperwork! Everything thing was outstanding!
It was very easy and comfortable dealing with the salesperson. They worked with us and make the whole process smooth sailing. I would definitely recommend this store and this salesperson. Thanks for your help
Patrick gave me the best possible service snd help me pick out my new office setup. He was very professional i got there right when the store opened and he greeted me and i was out of there within the hour he made sure i had everything i needed to make the perfect office. Thanks patrick! Appreciate your help
Warren Ward was a great salesperson. I spoke with him before I came in. Told him what I wanted. When I arrived in the store all the paperwork was taken care and I was in and out quickly.
Had an excellent experience at Ashley Furniture. Daniel was a fantastic salesman, who was very helpful, kind, and knowledgeable. He explained the answers to my questions clearly and confidently. I highly recommend Daniel and Ashley Furniture!
I couldn’t have asked for better service than what Daniel has given. Very polite and just gave great energy and showed he wanted to give me and my family a great experience. He showed he was really invested in giving a customer what they wanted. Thank you Daniel!
Quickest furniture store visit ever. Me and my wife were shopping for a sectional already had a model in mind Mr Patrick assisted with the sale, came handy with measuring tape/ paper template with measurements so we could make sure our option would fit our living area. Now we wait for the shipment🙌🏽
Easy, no nonsense buying experience.
Amaya is amazing!!!! Everyone in there has great customer service overall. The energy in there is great and they get right on things as requested. Definitely recommend her! Or anyone there. She has communicated with me throughout the time I told her what I was looking for and made me feel comfortable.
Amaya was so knowledgeable and did everything she could to make my experience shopping with Ashley not only affordable but enjoyable!
Amaya was very helpful from the moment I walked through the door. She greeted me as I walked in and asked me what exactly It was that I was looking for and what type of design or color scheme i was searching for. She walked me around the store and showed me different types of art until I finally chose what I decided to purchase. She was very kind and I would come back to that store again and would definitely request for her assistance. Outstanding Customer Service provided from Amaya! She is a wonderful asset to your organization and deserves to be recognized for her efforts. Thank you Amaya again for the wonderful experience.
Very positive. Friendly staff.
Daniel was very kind and informative. Always means a lot.
We had a pleasant experience with Warren in purchasing our table and chairs. Warren was social and professional, an excellent combination. He is definitely an asset to Ashley.
Love my Ashley furniture! Daniel is a super knowledgeable and friendly salesman and was very helpful in pointing us in the right direction. He made our shopping experience super enjoyable!
Aianna was great to work with. I had a deadline to meet and she was able to get the furniture delivered and setup on time!
I am looking forward to doing more business with you. As we stated that we are trying to complete our home, with additional pieces.We will be in touch and thank you for your time.
Jessica was such a great help with my purchase at Delmar Ashley furniture. She made my purchase go very smoothly. I appreciate all her great customer service help! I will return for my future purchases!! Thanks again Jessica!
KJ was very helpful, courteous and knows the products extremely well.
Mr KJ (Kenneth) was an awesome salesman! He made the furniture buying experience easy and explained everything thoroughly… I would definitely return and refer others to him as well. Thanks again KJ! You ROCKKK!!
I knew what I wanted, was in and out in 15 min, Warren made things real easy
Patrick at Ashley furniture in Delmar was not only extremely professional and amazingly attentive but has a wealth of knowledge not only about furniture but a special niche with mattresses with emphasis on sleep and comfort with the ultimate goal of bettering your health.
They were very friendly and helpful. It was a pleasure talking to the sales lady
Antoine is an excellent Salesperson. Very accommodating and knowledgeable. Made shopping for furniture pleasurable.
Went in looking for a new couch and loveseat set and Daniel was there to hook it up! And in addition, he had all the deals to fit my budget.
Isaiah was a very professional and friendly salesman. Today our bed was delivered by Will and Kenny, who were quick and did a great job. Thank you for wonderful service and we love the new bed!
Antoine at Ashley furniture was a very good salesman. My wife and I didn't feel any pressured to buy anything from them and he answered any questions that we had to ask. I'd definitely recommend Ashley furniture for your furniture needs. Make sure you ask for Antoine he was great.
Very nice pleasant experience. My salesman was Isaiah very patient young man. He help me find my dinette set. I really love my new set. Thank you so much. I Stephanie would refer you to go and buy and ask for Isaiah.
Sales people were extremely pleasant and helpful. We can't wait for our new furniture!
Great experience at Ashley Furniture! Great salesman Isaiah Thomas. Will purchase again from him!!
My experience with Ashley furniture Delmar was amazing & very informative, Antonio Jones was very patient & helpful with me in the process of finding a new mattress. I highly recommend Antonio as your salesman!
We were just going to look for ideas but ended up buying a full room if furniture. Antoine assisted us without being overbearing. He was very knowledgeable about pricing and furnishings. Would highly recommend him as well as the store
Jessica did a great job of showing us the furniture we were looking for. She took the time to explain the features of the sectional we were looking at and went over the warranty and care instructions in detail.
Patrick got us everything that we were looking for.
Great place to get furniture. Came a lot earlier than expected. Sales person Patrick was excellent in every aspect. Would definitely buy again from them
My experience at Ashley Furniture Store was excellent! Amaya was super helpful. She really helped me find what I was looking for.
Antoine was very helpful, I wasn’t sure what I was looking for, but With his help I was able to get exactly what I needed. I had a specific budget other stores didn’t have nothing I liked with my budget. I brought my budget to his attention, He was patient and showing me everything that was in my budget. Thanks to him I didn’t leave empty handed!!!
They treat you very nice, they do all they can to get what furniture you want. You couldn’t ask for anything else. I recommend them to everyone. I will be receiving my furniture with in 10 days. Thank you Antoine!
As soon as I entered Ashley, Antoine greeted my husband and I. He was so polite and down to earth. He showed us around the store with lots of knowledge and options. The store is beautiful, everyone is very well dressed. If you need to go to Ashley’s, I definitely recommend asking for Antoine because he will help you with whatever you need!
Antonie is a really well-considering person he really helped me find what I was looking for without any hesitation or confusion, found good furniture with in my budget. we also had good conversations he was really open, social, and patient, I felt welcomed and comfortable.
Aj is very kind and patient and will help you meet all your furniture needs. 10/10 must recommend
Good salesman and didn't push anything
In February we went to Ashley Furniture looking for two recliners. We were approached by Antoine. We explained what we were searching for and he immediately showed us our options. He was never pushy or high pressure. He knew his products and answered all of our questions. We were never pressed timewise! He spent several hours with us and we puurchased a complete living room set and dining room set. He was a pleasure to work with, and we will be back! Stacey and Fred
Daniel was extremely helpful and professional throughout my time at the store last week. He made my experience much better and was a pleasant employee to be assisted by!
Antoine was extremely professional and knowledgeable. My first time in this store and he never pressured once. I will go back to him when I’m ready to purchase!
Antoine and managing team were Awesome! They listened well and were very accommodating and efficient. My neighbor is extremely pleased with her new chair. Thank you!
After lookikg at several stores and not finding what i was looking for, Daniel at Ashley was the biggest help ever. Listened to what my needs were and found the perfect furniture set that matched my needs. Definitely would recommend Ashley in Delmar and saleperson Daniel!
Dan did an excellent job helping me find what i needed, such a sweet young man!
I absolutely loved Daniel he was so amazing!
Dan was a big help and knew what kind of furniture I was looking for and wanted. I was definitely not bored, he made my experience exciting.
Daniel took his time to make sure my needs were met when it came to price range and style! I was eerie at first due to my last experience with a different company. But Daniel took those feelings away… I know where I will be returning to in the future. Thank you Daniel, and best of luck in the future!
Daniel was very knowledgeable and so eager to help!! I had a great experience, he made the process so easy!
This was by far the best Ashley HomeStore I have ever visited. The staff did an incredible job, and especially Daniel went above and beyond for me and my family. He was great. I can’t wait to return, and am hopeful I am welcomed with Daniel’s presence again.
Absolutely great and phenomenal service, especially from Daniel. He was a great help with finding the furniture I want!! Daniel was very professional through out the whole process.
Daniel was absolutely phenomenal to work with! Couldn't have asked for a better associate.
Daniel is a great employee & so helpful! He helped me find furniture that was a perfect fit for my family! I definitely recommend asking for him if you ever visit the Delmar location!
Daniel Barker was a sweet handsome young man with a lot of potential he helped me with everything, Daniel my sweet crispy brown friend thank you for everything
Daniel is one hell of a fu guy. Showed me around the store and sold me my couch.
Daniel is a very helpful salesperson!
Wow! I mean Daniel Was a huge help. What a great guy. Very informative & answered all my questions. Thanks again
Jessica was a lovely sales person. She went out of her way for me. The only thing was we wish we could’ve had an actual sample of the sofa fabric that we were buying. we purchased the sofa and it is coming on Saturday. Hopefully it will be beautiful. The store is very lovely. All the employees were dressed beautifully as well .
I am someone who likes to get straight to the point and what I’m looking for. Jessica was very helpful and quick and to the point.
I purchased the table as is. But I was trusting that I would not have been sold broken furniture. After the furniture was delivered we kept trying to figure out why the table was hanging on one side. The side was screwed on. I am thoroughly disappointed and upset because I would have never purchased this item. I’m even more angry because I’m paying for something that’s broken. Lesson learned: NEVER buy AS IS from Ashley’s furniture.
Mr. Ward was extremely friendly and helpful. He is certainly an asset to your team.
Daniel was awesome! We went to several stores looking for livingroom furniture and Ashley's in Delmar was the only one that did not pressure us. Daniel introduced himself and then let us shop on our own. When we were ready to ask questions he was very knowledgeable and helpful. Not only did we get a beautiful livingroom suit but also a dining room set as well.
Patrick again was very helpful with finding our couch. He was friendly and very professional.
Daniel was amazing! He was very professional and interested in what we wanted, not in making a sale! He was very helpful and great to deal with!
Patrick was very courteous and helpful. Great experience
Upon entering the Ashley store we were greeted cordially by Patrick who listened carefully to determine what we were seeking, as well as our style preferences and price considerations for this item. Using his iPad - as these outdoor furniture items were not readily available on the floor at this time - Patrick recommended several items meeting our criteria. While knowledgeable about the Ashley products, he did not hesitate to consult with others to ensure that we received accurate information about construction, pricing, shipping and other pertinent information. Patrick also engaged in interesting and relevant personal conversation with us, building those relationship bridges so important in customer interaction. My husband generally prefers to think things over for several days before making a decision, but that afternoon we returned to the Ashley store to place our order. This was in part due to our belief in the quality and reasonable pricing of the Ashley product, but also influenced by the cordial and knowledgeable attention provided us by Patrick. (Please note that all other salespeople on the floor were equally welcoming and friendly, but Patrick approached initially.) We will continue patronizing Ashley for our home furnishing needs.
Warren was helpful and knowledgeable with the purchase of our new sofa!
Answered all questions. Was very professional with a down to earth humor.
Excellent job. Very knowledgeable and courteous.
Great service for great product
Lawrence was very knowledgeable and found me exactly what I was looking for!
Excellent staff and Customer Service
I'm just say my experience with Ashley was great at first until they tried to sell me mattress "that they state is there best mattress in the store . Which I understand it may be there best beautyrest mattress in there store which is the LX version. But don't tell me that LX is the highest class of the beautyrest mattress when actuality it's the KX . Then when I do my research as a consumer and find out that the mattress you actually selling me Jessica Drake isn't the best version of the beautyrest mattress and I called you out on it. Instead of going back and forth with me as a customer like I'm not right is a huge problem for me. Shannon your Director of sales needs d to allow learn some customer services skills with the rest of the Ashley team. Worst experience I ever had with a furniture store.
Excellent customer service and quality of furniture, there was no pouncing on customers like other places. I had a specific couch I needed size and style wise Lawrence was so helpful with what was available and other options. Never any sales pressure and I got exactly what I wanted and needed !! Go see Lawrence at Ashley you won't be disappointed 😊 ⭐️⭐️⭐️⭐️⭐️
We all ways have a good experience when we shop at Ashley. Jessica does a wonderful job.
Warren is great. Takes care of any needs I have when it comes to furniture and getting me the best deal.
Go see Warren! He was fabulous in helping me pick out something I really fell in love with and answered my many many questions. The rest of the staff was also great from the moment I walked in until walking out and there was lots to choose from.
Patrick was professional yet friendly. His approach to sales and knowledge of inventory was a big part of my decision to make a purchase at Ashley furniture in Delmar.
The sales person was very helpful.
Daniel was simply amazing and extremely knowledgeable! I will definitely promote him and Ashley Furniture in Delmar, DE to all my friends and family
Great guy, very helpful. His trainee was great as well.
Furniture was gorgeous
Warren was a fantastic salesman. He gave us our space while shopping and only to check on us to make sure we didn’t have any questions before we made the decision to purchase. His professionalism and kindness was very much appreciated. It was a true pleasure doing business with Warren.
Our salesman Warren was easy going and did not pressure us. He gave us ample space to discover what we wanted and what Ashley had.
I described what I was looking for and Warren took me right to it . It is always a pleasure doing business with Ashley. Thank You.
I called Ashley a few days ago looking for a specific sectional. I ended up speaking with Patrick Doxzen and I will say overall hands down I had the best experience possible. Patrick was very polite, professional, knowledgeable, and respectful. I told him my husband and I would be in the market at a later date for a new mattress aswell and he helped us find the perfect one for when we are ready. I never once found Patrick to be pushy. Seems like a very understanding guy. Loved my first experience and won’t be my last. I look forward to working with him again in the future. Highly recommend!
Warren from Ashley was awesome. He helped me find everything that I was looking for while staying within my budget. He is definitely the person to see when you visit Ashley in Delmar.
We went in to just look for a kitchen table. Jessica helped us. By the time we left we had kitchen and dining room furniture. Jessica helped with all our questions, and made our experience great. We will definitely be back to do living room too.
I came into Ashley furniture looking for a small couch. Warren said he’d be happy to help me if I had any questions. After looking through the stores entire selection, I was feeling discouraged and was going to leave. Warren asked me if I found anything, I said no. He asked me what I was looking for specifically when I described to him that I had a narrow stairway and a narrow door, I need a small couch, and there was nothing there that would work for me. sectional sleeper couch that I purchased, and it’s being delivered Saturday.
We love our new furniture!!
I HIGHLY recommend asking for Patrick-thanks to him, we have had an absolutely seamless experience, purchasing furniture for our new home. He is knowledgeable, patient, and willing to offer insight and suggestions when it comes to your furniture selection. Stressful decisions were certainly made easier because of his expertise. Thank you so much, Patrick, for such an amazing experience!
Friendly and willing to help in every way he could.
Lawrence is always very helpful and extremely knowledgeable about the product. I always want him when I come in. Consistently provide superior service. Best regards, Dr. Robert Mullennix
Good delivery experience. Came a little earlier than the window. Thanks.
0/10 Sales rep was annoying and pushing product I did not want. Not to mention this place is too expensive. I found a better sectional somewhere else for the price of 1 peace from here.
4,500 Bedroom set bed frame busted in a week came with no box springs four thousand five hundred dollars.
The entire process has been so easy and delivery driver and assistant were awesome. They were very friendly, thorough and extremely knowledgeable of their job which allowed everything to go smoothly. Thanks
Excellent delivery service. They delivered merchandise twice. Personable, conscientious, and timely. Could not ask for better quality service or gentlemen! Thank you so much Guys!
Excellent service!!
Jessica made this experience a little less stressful. I’ve not made a big purchase alone in many years, and was terrified. She was not pushy and did not follow us around while we looked. She was very open, honest and professional. Amazing customer service. Cannot wait to get our new furniture!
Excellent service.
Sales associate was very knowledgeable
Kenneth was very patient and very helpful with our furniture purchase.
Had a very good experience all of my questions were answered and I was very impressed with the young men.
Great salesman, not pushy at all and let us do our thing looking around the store.
Daniel is very knowledgeable and very polite. He even offered us some drinks.
Daniel was amazing! He was very patient with us and our energized toddler! He made sure we got the the exact sectional we were looking for!
Daniel is wonderful. Excellent customer service. Knows each product with great detail. I would definitely recommend Daniel. His patiences with me was perfect. I changed my mind several times and he continued to exhibit great customer support. He represents Ashley Furniture Store with the upmost respect. Thank you Daniel of Delmar!!
Kenny and Corey were very professional and courteous in the delivery of my furniture. These are the type of workers you need to keep on the job. ~Carolyn Fisher
Everything went smooth until we got to the paying on line, had to make two separate payments…..one for furniture then billing called me and had to pay separate bill for the taxes. Need to get it together before payment is posted!
Lawrence was extremely helpful (and patient) throughout the entire process. I have always enjoyed my experiences with Ashley! They are the best in service, as well as offering the best quality furnishings!
Mercedes was a pleasure to work with and met all our buying needs!
Polite, prompt and professional!
My delivery was very prompt and very professional. The delivery guys were very, very pleasant!
Warren was very personable, friendly, and patient. I really appreciated that he wasn’t pushy, and took time to scroll through various options and selections. Just loved his personality and had a vast knowledge of furniture.
Another great buying experience. Ask for Warren…he did a great job for us.
Daniel and the whole crew helped us out and we found a perfect set for our particular tastes. After we picked our pieces and were shown some awesome accent pillows, he outlined the entire pricing breakdown, the delivery process, and more. We had an awesome experience start to finish and we look forward to our delivery!
Service was amazing! Daniel listened to what I was looking for and showed me options to what was available. Daniel was very friendly and patience with all the questions I had asked. Daniel is an exceptional employee and brings a bright and cheery atmosphere to the Ashely Brand. I truly enjoyed my experience as well as the the new furniture that I will be getting. ❤️
We came in knowing exactly what dining table and chair set we wanted and not knowing that we just had to have the dresser and side tables for the bedroom from the same collection. Victor made it SO easy, he wasn’t salesy or pushy, communicated the big purchase transparently with us and ultimately left us as very happy customers. Great and easy experience! 10/10 definitely recommend!!
Daniel greeted us as soon as we walked in the door and showed us exactly what we were looking for with options. I look forward to working with Daniel in the future. Great customer service!
Victor was very helpful & knowledgeable. He went above & beyond to make our shopping experience a good one without pressuring us. We will definitely be repeat customers!!
Warren was very helpful, he wasn't pushy and he listened when I explained what I wanted. I was very satisfied.
Great Experience on every purchase I have made . Patrick is very Knowledgeable on products and Always a Pleasure to work with on all of my Furniture Purchases. The Delivery team was also very efficient on getting my Purchase set up in my Home. Kenny and Will did a Fantastic Job! I would definitely recommend to anyone in need of Furniture and Mattress Purchases. Thanks Again to Delmar Ashley and their staff for another Perfect Experience.
I walked into the store 15 minutes before closing to purchase a side table. Patrick made the purchase very easy, and showed me a gorgeous sofa/chair/ottoman set that was perfect for my house. I wound up calling back the next day to buy those as well, after doublechecking some measurements. The whole process was easy, and everyone was so helpful. Can't wait for it to come in!
Fast service and very good public relations to people very good quality furniture 👌 👍
Warren was fantastic in assisting us in choosing a dining room table and chairs as well as a bedroom set and mattress. He couldn't have been more helpful and we will certainly return to Ashley in Delmar to complete furnishing our new home.
Customer service friendly, knowledgeable Daniel did a great job showing me some different alternativesstore. . The store has a clean pleasant atmosphere & l got a great deal... thank Dora
I came into Ashley browsing for a new sectional. Warren greeted me right upon entering the store. He showed me each sectional they had available on the floor that matched what I was specifically looking for, let my son and I try them out, and explained all of our available options for financing. I came back Sunday to make my purchase. Warren was not working, however Patrick greeted us and helped us get exactly what we were looking for. He was super helpful with answering any questions I had and made the approval/financing process super quick and easy! He even made sure to explain to us about the “protection plan” for our new furniture. I highly recommend either of these guys when shopping for new furniture!
Daniel Barker was our salesman and he was so gracious and helpful that I really wanted to give him our business, however your store did not carry a sectional with sleeper and a chaise! I ended buying exactly what I wanted at J Janosik in exactly the color I wanted!! If I ever need anymore furniture, I will absolutely come to Daniel!
Had an easy time getting a couch
Our sales lady Mercedes was extremely helpful with all of our questions. She went above and beyond to help us find what we were looking for. You have definitely earned a repeat customer.
Mercedes was amazing! She helped us figure out what sectional would work best for our long and narrow living room! We are beyond thrilled with our purchase!
Michaela was an absolute pleasure to deal with, she handled everything making it that much easier. Thank you for everything.
Warren, our salesman, was very helpful and knowledgeable, and we were able to find exactly what we wanted quickly.
Victor was very helpful in assisting us with shopping. Hastle free and painless.
Daniel made things super easy and was very patient through the whole experience!
After shopping around at several furniture stores in the area, we decided to buy our new couch and loveseat set from Ashley Furniture large in part to the level of service we received. Mercedes was extremely personable, knowledgeable, and accommodating. She listened to what we were looking for and helped talk us through the best options and products for us. There was absolutely no pressure or hard sales pitches. In fact, it was quite the opposite. She truly wanted to help us find the right furniture for us and our family regardless of where we got it from. We are very happy with our new furniture and shopping experience!
It was good and quick service
Great customer service. Everything was in stock except one item and that arrived the next week.
I had a wonderful experience from beginning to end at the Delmar Ashley Furniture! Mercedes is a wonderful salesperson!
my experience here at the Ashley furniture outlet store has been very pleasant. I've appreciated the kind and cooperative customer service I've received from Mercedes; helping me find the right mattress. the mattress that I've purchased here has met my expectations. thank you.
Mercedes provide superior customer service. I am very pleased with my selections
Lawrence was great in helping me select new bedroom and family room furniture for my townhouse. He was courteous, patient and had great suggestions! I am very pleased with the quality of the products I've chosen and the customer service at Ashley.
Great experience at Ashley in Delmar, DE over Labor Day weekend. Daniel Barker (Product Specialist) was very welcoming and helpful.
We purchased a couch and an area rug for our living room and our sales rep Jessica was a great help. She has a fine sense of style and color and helped us put together pieces that compliment each other. She was able to explain the manufacturer warranties, the extended repair plans, and product replacement options in easy to understand language. She is calm and patient and we enjoyed working with her.
My husband and I decided to try Ashley furniture because we have been having issues with that other store. Plus they were having a great promotion. We were pleasantly greeted by Mercedes, who nailed what we wanted very quickly. She is such a likable lady, had a very easy time with everything. We were told at the time that it would be 4 to 12 weeks for delivery and we were very surprised to get the call that our furniture was in and ready for delivery in less than 4 weeks....unlike the almost a year it took to get a lamp at that other place. Delivery day....we were given a 2 hour window and a text 10 minutes before arrival. It was on the earlier side of the window, so Yay! Our delivery guys, Kenny and Carey, were very nice, professional and in not long at all our furniture was in place. Thanks, guys. I am loving my oversize love seat and my husband in his ever a fixture in our home recliner. I think he is happy it is electric. Please note that our cat Sheldon also gives his seal of approval. Thanks to everyone involved with our order!
I walked in and was immediately greeted. Daniel found the book case I wanted but it wasn’t in the store. So he helped me order it. It was painless and quick.
Outstanding service by Warren! He’s very knowledgeable, helpful, and patient.
Great experience didn’t feel like I was being followed around and was able to actually look and make decisions. Was given great information and knowledge on furniture and shopping for my new home thanks so much!
Warren was a great sales rep, informative, extremely friendly and always knew the perfect time to come over and discuss what I was currently looking at to help guide me to what I ultimately purchased. He took into consideration what I was looking for and provided great suggestions based on my needs. A stellar interaction overall, so much so that it makes you want to go back and pick something else out. I'll definitely be asking for Warren the next time I come in!
Our Sales Rep, Lawrence made sure our transaction was seamless for the purchase of furnishings for our new beach home!
Great experience finding a gorgeous sectional! Zynn was super helpful, knowledgeable, and patient. She listened to exactly what we needed and helped us find it and make it happen... Immediately!
Greeted by Lawrence as soon as we came in. Very professional and assisted us with the sale. Great customer service.
Daniel was very knowledgeable, helpful, and personable/friendly. He made the experience easy/smooth and worked with us to find deals on items. Khalif and Tyler delivered the furniture and were punctual, efficient, careful, and professional/friendly. Overall great experience
Vic was awesome. He listened to me when I described what I was looking for. He stayed with me during the finance portion. Full of energy and enthusiasm. Great asset to the company.
The service was great. Warren was very nice, patience, very professional was a pleasure coming to Ashley.Stop by and experience for yourself. I enjoyed my Day.
Very helpful! Made shopping easy. Thanks again.
Very knowledge about mattresses great to work with
Warren was professional, patient, knowledgeable and gave us the time we needed to make our decision regarding our furniture purchase. We will return to Ashley because of the customer care we experienced!
Professional and kind. Patient with our question. Did not pressure us and assured us to not worry about the time which was close to closing. Stayed late with us to help us be sure of our purchase.
Warren was wonderful just love him. Eager to help and knowledgable
I was in a panic trying to figure out a bed frame when moving into my new house. The people at Ashley Delmar were so nice, easy to communicate with, and gave me the best experience!
Warren in the Delmar location, was absolutely amazing & very helpful!
Had a great experience at Ashley Furniture today, thanks to Warren. He was very knowledgeable, and helped us make our choices quickly and the prices were great as well.
Very friendly and helpful service
Daniel was very helpful! He spent quality time with us, helped us get the best deals, and was very friendly.
Walked into Ashley’s Furniture a little nervous but my sales rep Mercedes made me feel comfortable. She was very polite, knowledgeable, and patient during my entire transaction. I definitely recommend her.
Excellent sales person. Knew all her inventory. Super easy to work with!!!
The sales rep was fabulous! Attentive and professional, the store just didn’t have what I was looking for.
Great costumer service and satisfied with everything!
Daniel was very helpful!
Patrick was amazing. He had such patience with my daughter and me. He listened to everything I was looking for and offer multiple options. I did not feel rushed but felt like my time was valued. I will definitely go back because of Patrick. Thanks so much.
Mercedes was very knowledgeable, pleasant and helpful. The entire staff was easy to work with. I definitely recommend ….Prices are reasonable and they definitely work with you to help save which is always a plus for me.
Very warm and inviting environment and helpful Warren assisting us.
Warren was absolutely amazing to work with. Very knowledgeable, tentative and personable. Ashley Furniture definitely had a great selection to choose from.
Wonderful experience. Came in to browse and left with a lovely King Bed. Overall all great vibes and even better atmosphere. Warren was great at helping me through my indecisiveness. Although I went back in forth, he was right there providing me with the best customer care. Thank you soooo much !! 5 star service. I look forward to beautiful slumber once my bed arrives.
Warren was very polite from the time we walked in to get to know us until we left. We would definitely recommend Warren to anyone looking for a mattress as we were or anything in the showroom. We will be calling Warren in the future.
We had an amazing experience at Ashley with Mercedes. We came in to get a new sectional for our great room. We had pictures of the area, and she right away knew exactly what would work for us. We got the one with power recliners with power head/neck adjustments. We absolutely love it in our house. Buying furniture at Ashley with Mercedes was like visiting family. Very warm and personable. I'm sure we will be back the next time we are in the market for furniture!
Mercedes is such a pleasure to work with. Willing to answer questions and make you feel like you’re her only customer!
Daniel was extremely nice and did an excellent job. Thank you for all your help.
Patrick was very helpful, knowledgeable, patient with me, and we look forward to working with him again!
I am a new homeowner and was having trouble finding the perfect couch for my living room. I shopped at many stores before I finally landed at Ashley Furniture with Daniel. Let me preface that I am a young female and at other stores I was treated as if I couldn’t afford their products but Daniel saw none other than a valued customer. He was amazing! Super professional, caring, funny and really seemed like he cared. If you stop in at Ashley Furniture, I would definitely recommend/ask for Daniel.
Our salesperson was very professional and courteous. He was able to answer all our questions and meet our needs. We would gladly work with him again if we have the need.
Mercedes is warm and welcoming. We appreciate her laid back personality and no pressure approach. She was very helpful and knowledgable. Thanks, we couldn’t be more happy with the quality table we purchased.
Patrick was knowledgeable and polite. Patient and helpful when we needed to change our order.
My husband and I went Ashley in Delmar. We were just looking for a coffee table and end tables. We were greeted by Mercedes. She was gracious with what we wanted. Well we ended up finding the tables and whole new living room furniture to go with them! And we also bought a new Beauty Rest mattress as well. I held off writing the review because of negative reviews about the delivery service. Our furniture came in way before the expected time- which was a blessing! And the two delivery guys that brought it today were awesome!!! And Mercedes was such a wealth of information about our purchases! I would highly recommend this store... and ask for Mercedes!!!
Mercedes was very helpful to me. She showed me everything they had in regards to the counter top stools that I was looking for. I was able to purchase the same day. She even kept in touch to see how I made out picking up my chairs.
We always ask for Mercedes at Ashley furniture in Delmar Delaware. She is always so helpful and always seems to find exactly what we want.
I ordered my table in January and didn’t get it until June just for it to arrive damaged and wobbly. I understood there would be a wait but with that expectation I expected everything to be quality. The table arrived damaged the chairs are wobbly. $1500 down the drain. I called and the rep told me to take pictures of a table that was ver difficult to put together (damage was by a connector) they charge you to even get the item to you door. The wanted to charge me 249 for set up after the guys convinced me and my partner I would have no problem putting it together. This is the last time I order from them ever. Steer clear. Edit: They replaced my table but and it’s beautiful. Used the review to 4 stars, because the guys were wonderful who set it up but there was some miscommunications when they came back out. My chairs still need to be leveled but I’ll take what I can get.
We purchased a mattress from Ashley and Patrick was our sales person. He was so extremely helpful and very knowledgeable about mattresses. He spent more than an hour with us trying out different ones. We didn't buy initially but we returned ONLY because of this salesman.
I always come to Ashley's Furniture because Mr.Ward is very,nice and professional salesman. All the people that I came in contact in the store was very nice and professional. Thank you Mr.Ward I will be back.
Helped us find what we wanted fast! Honestly was surprised how quickly everything went.
What a pleasure it was to go furniture shopping with Zynkyeria as my sales person!! She was there every step of the way assisting me in making solid choices in design to make my new apartment look fantastic. She offered plenty of knowledge about the pieces I chose,confirming I was making wise choices in my selections! Her assistance was greatly appreciated. Delivery date is soon and I can't wait to get it all set up. Zynkyeria will definitely be my "go to" sales person at Ashley furniture in Delmar. Thanks Zyn, job well done!!
It’s always a pleasure working with Warren! He’s the best!
Very helpful with our purchase. Just a great guy
I would just like to say that Victor was very helpful with helping me find a sectional for my place. Although I didn’t get the payment plan I wanted, him and his team were able to work out a layaway payment plan for me that I could work with. Victor was also helpful in trying to get me the chaise that I wanted to go with my sectional. Thank you Victor and the Ashley Furniture team for all your help.
Shopped around at different furniture stores and outlets for a bedroom set with a coastal flare. Ashley had an excellent selection AND inventory. Excellent pricing and customer service from Ashley rep Zen made the process seamless and enjoyable. Was able to do some mixing and matching of pieces. Expecting delivery next week to enjoy our bedroom set. Thank you Zen for your excellent knowledge of Ashley furniture options.
My fiancé and I purchased a couch and chair set and TV stand from Ashley furniture. We couldn’t have been happier with our experience! From start to finish, Zynn was a very approachable, helpful employee. No pressure at all - just straight answers! We are very excited to receive our furniture and have no doubt it will be the quality as shown in the store. Thank you Zynn!
Very professional and very nice
Victor was very knowledgeable and helpful. He went out of his way to investigate furniture that was not on the floor and was honest about delivering times. We will definitely be back to see him for furniture in the future.
Mercedes was awesome! She was very helpful and went above and beyond to help us. A+++++++
Ashley was personable and very direct in her dealings with me. She explained all documentation with ease. An asset to your company.
Warren and the female story manager was great to work with.
Victor was wonderful to work with!
I had excellent service from Zynn who guided me thru the buying process for 7 PC sectional for myself and a small sectional for my daughter. She was so pleasant and easy to work with. Recommend her to anyone.
Warren was very courteous and professional. It was a pleasant experience for us to deal with him
The buying experience was amazing at best! The sales rep, Mercedes was phenomenal, she knew the furniture inside out, there wasn't a question she couldn't answer. When I left completing the purchase, I felt like I won a prize. Thank you for the great experience.
We were working with Mercedes and bought a few pieces of furniture from her. She was extremely helpful and friendly. We intend to return to Ashley and seek out Mercedes for her expertise and excellent customer service. Thanks.
Vic was very helpful and patient with me, he went above and beyond call of duty trying to help me to pick out the perfect living room.
My wife and I felt comfortable in the no-pressure environment at Ashley. We were able to browse the store without being followed around or constantly being offered a sales pitch. Our salesperson, Warren, was very knowledgeable and easy to talk to. More than that, it did not bother him when my wife rechecked his prices after him. All in all, it was a very pleasant experience.
Jessica from the Delmar De location was amazing in explaining every piece of furniture into detail. Very professional!!! Would recommend her!
Franklin was awesome. Perfect customer service. Downfall was had to order from measurements that recliner showed online. Recliner is a lot smaller than measurements had listed. Live and learn
I have been dealing with Ashley's for several years. All of my experiences have been great. Sales rep Mercedes is awesome. She cares for her customers and will do whatever she can to make sure they're satisfied. Thank you Mercedes for your excellent customer service.
Mercedes was amazing, she made the whole experience easy and enjoyable. The only issue I have is there online price can differ significantly from there in-store price. The online price was honored though when we asked.
Very professional and goes to the extreme to make u feel comfortable in your decisions and what's best for your preference and financial fit..very humorous and down to earth guy
Mercedes was great. She was informative but non-intrusive. There was a good selection of what we were looking for, a sectional sofa. Mercedes provided a great shopping experience. We will definitely return.
Mercedes P., my sales representative, was very patient and very helpful during my purchase process. However, I was disappointed that the store did not display some other furniture items that I wanted to see in person. I was also was disappointed that the store did not have furniture items in all of the colors that I prefer in furniture.
So helpful & made the process so quick!
The salesperson was very knowledgeable about the different types of beds. We told her about our difficulties with our old mattress and she knew exactly what to show us after scanning our bodies for difficult areas. She wasn't pushy, but allowed us space and time to discuss what we wanted. The salesperson was also very personable. We would definitely seek her out for our next purchase.
Warren is the man! Didn't try to oversell. Didn't try to under sell.
Victor done a great job showing us everything and was very polite and pleasant to work with and was a good salesman.
I love the service that I received from Victor King. He was very professional and courteous doing the whole process of helping me with the sale of getting the item I wanted. Thanks Victor for your service.
Nice place, but didn't have what we needed. Pineapple was very knowledgeable and helpful!
Lisa was an excellent Salesperson. She was so good I returned a few days later to purchase additional furniture. She is the BEST!
Zynn was the associate who assisted me with my purchase . She was very helpful and did not try to push anything on me which was a nice change . I will return to deal with her when the need arises… thank you for a great shopping experience!
Zynn was awesome! We didn’t feel “stalked” but she did find us right on time to answer our questions and make suggestions. We went in for a sleeper sofa 45 minutes before they closed and we shopped, purchased and were out of there just 3 minutes after closing!! Ask for Zynn!!
Mercedes P. Is an amazing sales person and she went above and beyond my expectations. I have dealt with her on more than one occasion, and I will continue to come back to her for all my furniture needs.
Jessica was super helpful! She was very knowledgeable about the Ashley products and all the financing options available to us!
Excellent help, knowledgeable staff, not pushy. Overall excellent experience. Thank you!
Warren Was extremely helpful and clear and made our experience good!
Warren was friendly and knowledgeable. Our shopping and buying process was quick and easy. Our second experience in a row like this. Will definitely return in the future.
Vik is a very nice and helpful guy. He helped my wife and I on a recent purchase of a sectional sofa and a new king sized bed. Was very knowledgeable and professional...great experience....my go to furniture store from now on ...thanks Ashley and thanks again Vik!
Very knowledgeable and helpful
Nice selection of furniture and decor. Salesperson very helpful. Took the time to make sure he understood our needs and how we wanted to decorate our home.
I worked with an amazing sales representative TORI she did everything possible to get me the couch I wanted (affordable and comfortable) thank you Tori for assisting me today and taking the stress of this purchase away!
Chris and Franklin provided excellent service!
SALESWOMAN OF THE YEAR SHOULD BE Mercedes Patterson!! She’s literally the best saleswoman ever. I came in knowing somewhat what I wanted and she took it from there. It was my first time buying furniture by myself and she couldn’t have been more realistic and helpful!! The process was so smooth and non stressful at all! I’m truly glad I met her!! Go see Mercedes ASAP!
Warren was extremely helpful. He got me everything I needed and was very helpful I would shop here again.
I came in to do some window shopping to get prices for a future new furniture set, we are in the process of purchasing and finding idea's of, Victor went above and beyond, he was so helpful with anything and all of my questions as well as concerns, right off the back coming into this store. He ran and opened the door for me as which I had my 5 month old in a stroller and my 4 year as well with me. He helped guide me into the store. He was very attentive with me and my 4 year old, he even gave her a Ballon which made my little one's day so special for her. I highly recommend coming in and seeing him. He was on point, very knowledgeable and had a beyond great personality. I felt so welcomed right off the bat, I felt comfortable which says a lot because I have really high anxiety. I do love a people person type of place, he was beyond amazing. Thank you so much for the great experience today, as well as wonderful job well done young sir!! You will achieve and go major places with your personality, work ethic and all. Please of you go to check out furniture places check this store out and make sure you ask for Victor. I CAN'T STRESS IT ENOUGH HOW WONDERFUL AND HELPFUL HE WAS TO ME TODAY!
Mercedes at the Delmar store was very eager to help me find a dining room set. She was very personable and knowledgeable. KJ at the Millsboro store was also great. He took the time to assist me with my purchase of a couch. He was professional and also knowledgeable
I would just like to thank Patrick Doxzen again for helping me for the third time to buy furniture from Ashley. He’s a great salesman understands everything that I was needing and gave me the perfect piece of furniture for my home.
Jessica and the store manager were both wonderful and got me exactly what I wanted
Working with Jessica has been an absolute pleasure!! She’s knowledgeable, outgoing, and most helpful. I don’t like shopping, but she made the entire experience (almost 😉) fun!!! Can’t wait to get our new bedroom set!
We were looking for new furniture to put in our new man cave. Michael greeted us at the door, was very friendly, very knowledgeable about the current Black Friday, promotion and financing options that were available. He printed us the dimensions of the pieces we were looking for so that we could come home and figure out what pieces we needed, and what pieces would fit. When we returned to purchase, it was a very seamless process.
Great experience. We got there after 5pm. Jess greeted us and proceeded to give outstanding customer service. We purchased 2 club chairs and 2 bookcases. We will stop there again.
Jessica went above and beyond to help me with the perfect selection of furniture. I am grateful for her help in making this experience a good one.
Awesome experience. Jessica was very knowledgeable and helpful! Made my furniture shopping much easier and less stressful!
Tori was extremely helpful and I was able to find exactly what I needed.
Upon entering the store I was greeted and ask if I needed help. I knew what I wanted and Franklin was very helpful and knowledgeable with the store merchandise. I finally settled on a set that went perfectly with the decor in my home. Thank you Franklin, you were a great help. Kindness goes a long way.
We had a wonderful experience with Franklin purchasing a new dining room set. He was so nice to work with and never made us feel pressured or rushed. We will definitely be back for our next furniture purchase!
Mercedes was awesome ! She was there for any questions that we were to have but gave us all the time we needed to look at the furniture all on our own. We probably would not have bought from Ashley if it wasn’t for her sales technique ! She really built a relationship with us that we will come back to her every time. We had the best delivery guys too (tony and Neil) who were so kind to me even though I knew they had a busy day. They acted like they had all the time in the world and I hope they get the recognition they deserve. Thank you all !!!
The sales person at ASHLEY'S did a very good job on my purchase. Very professional and polite. Good job.
I had the best experience with Mercedes at Ashley!!! She was so helpful and kind to both myself and my daughter! She was very knowledgeable and was able to answer all my questions and I would recommend her to anyone!
Mercedes was professional, experienced, knowledgeable and just great to work with. Our loveseat is everything she promised it would be, we are very happy with our experience.
Franklin was absolutely wonderful he Showed me anything I wanted to see and had wonderful suggestions. I suggest anyone that goes shopping at Ashley please ask for Franklin he’s wonderful
In 12 years of buying furniture for various real estate investments, this was the best experience yet. We’re familiar with Ashley sales, it’s always a streamline process, but what makes or breaks the experience always comes down to the salesperson. Mercedes was AMAZING. for the first time I didn’t feel like I was “being followed”, she gave me just the right amount space, and she actually listened to what I was interested in. Never once did she try to show me something just because it was on sale or something she felt was the best. Mercedes found exactly what I was looking for and I had an entire new bedroom set in less than an hour (and I had been looking for three weeks!). Thank you so much for the help!
Mercedes was very helpful and we loved working with her. She made the process of purchasing our new living room furniture go smoothly. :)
Warren was very well informed about the products. He took the time to understand our needs. He was very patient and made sure he was giving us the products that fit our needs. We would recommend Ashley Furniture and Warren Ward to our friends!
Drake was our salesperson and was very helpful and professional, we had an overall great experience!
We had a wonderful experience at this location with the help of Mercedes. She was welcoming and down to earth and overall made the whole process for us very smooth and comforting!
Warren was absolutely wonderful to work with! Extremely patient and helpful!
Thank you, Mercedes! 10/10 experience with you at Ashley. Thank you again for helping us find the perfect piece for our home:)
Good place for furnitures.
Warren was great!!!
Thanks again for all your help. I will be sure to ask for your assistance with my next purchases
I was in urgent need of furniture and Warren calmed me down and assured me I’d have a smile on my face when I left. I sure did! What a knowledgeable friendly salesperson!
They sell beautiful furniture. But the prices are high. Service was friendly.
Zynn worked diligently to meet our furniture needs and timeframe requirements. When our first choice could not be delivered in our timeframe, she went that extra mile and showed us multiple compatible pieces that were in stock. We were able to find very similar pieces to what we wanted and the delivery timeframe exceeded our expectation. Thank you to Zynn and Ashley Furniture.
Jessica Phoebus was extremely helpful and professional. She hung back till we got an idea what we wanted, then she made a few suggestions and helped us get a great deal on the perfect sectional. 10/10 would recommend.
Mercedes was a great help. Appreciate her and would do business w/her again
Manny was a huge help and made everything very easy! He made sure to break down all of my options for me and made sure I got the best deal possible.
Huge selection….. great prices compared to other local furniture stores. Drake was incredibly nice and helpful….. honored great prices…… no “pushing” to buy anything but ready to help with any questions or assistance I needed.
Very helpful accommodating.
We purchased furniture at Ashley Furniture in Delmar today, our sales person Joe Forester was awesome. He was polite, attentive and informative all while not being overbearing as some sales people are. Joe gave our family space to feel comfortable and find the furniture we wanted but remained on hand to answer specific questions about each piece. Very knowledgeable and friendly! If you go to Ashley Furniture in Delmar ask for Joe Forester!
So what started as a bad experience was rectified by the great management working at Ashley! We had some trouble with finding some paperwork from our last purchase but they worked with us and honored it. Now we have happily purchased a new bedroom set for our house. Shout out to former employee Taylor and our current sales person Mercedes in helping us past and present. Also like to say thanks to upper management! We definitely will be back for any future purchases!
Very nice and helpful.
My experience that day at Ashley Furniture was fantastic. Mercedes stayed with us through the whole process. She was great. We hope to work with her again.
Joe was professional, helpful, and genuinely wanted to help me find what I was looking for. I recommend him without hesitation.
Caheim was Incredibly helpful with our purchase of new furniture. He answered all of our questions and explained all the options and what to expect with the delivery. Could not have asked for more. Now if they can get the furniture here sooner than later, I’ll be super pumped! Thanks so much!
Mercedes was excellent. We were in a rush and she helped us get what we needed in a sufficient amount of time. She was able to recognize we needed to look at other items such as a new mattress and invited us back when we had more time. So knowledgeable and polite. Would highly recommend
Warren Ward was the associate that worked with me...He was very helpful and courteous...there was no pressure to make a decision...he obviously knows the merchandise and presented it well...all around a pleasure to work with !
Mercedes is always so easy to work with and helps us to find exactly what we want! We are in love with our new bedroom pieces!
Jessica was simply amazing! We went to Ashley with the idea of furnishing one room and found ourselves outfitting four rooms. She was able to listen to our concerns and make suggestions that worked out perfectly for us. Most importantly, she stayed in touch with us and intervened on our behalf when problems occurred. We’ve returned to the store four more times to purchase furniture through Jessica. Can’t say enough about Jessica as a salesperson and the quality of care shown by the store!
Zen was exceptional. She showed a great deal of patience and willingly answered my questions. I loved that she took the time to show me how my furniture choices would fit in my room. Job well done Zen!!
Best customer service that I have received in awhile. Joe, was absolutely fabulous. He took time with my furniture decisions and was a great help in my decision making. Ashley Furniture has a gem there.
Got our office desk purchased and ordered for delivery very quickly..everything arrived in time..both saleswoman and delivery people were very nice
Our salesperson Joe was super helpful, friendly and professional!
Tori was great and she helped me get the best possible price on my new furniture. Tori demonstrated a sincere desire to provide excellent customer service. Look forward to working with her again when I need some from Ashley's
Wife dealt with buying the furniture, but the delivery guys were top notch. Quick in and out but careful. Great customer service. Was refreshing to see that kind of quality work done.
Manny was very helpful
Mercedes was extremely patient by first obtaining my specific needs and then taking the time to make sure that those needs were satisfied. Will certainly use her and Ashley Homestore in the future.
Thanks warren. Glad you’re back from vacation. I appreciate your Simmons company for trading the mattress. The manager was very helpful telling me about many of the mattresses. By the time I saw you I was ready to buy. Then you helped me to finalize my choice. You and the others all have the right amount of patience. Warren you are great. It was good to do business with you. You get a gold star!!
Joe at the Ashley home store in Delmar Delaware was my sales associate. He was so helpful with helping me find exactly what I was looking for and helping me match colors. He was very patient with me and helped me get the best deal I could get. I won't be receiving my furniture for a while but I'm happy with the decision that I've made so far.
Jess was incredibly helpful in our first (non-Facebook) couch buying experience! This is a super tough time in terms of supply chain issues and we had a very specific set of circumstances that we needed to meet as well. Jess was supportive along the way and helped us find exactly what we needed! Can’t wait for the couch to come in! 😊
found the perfect sofa with a perfect buying experience everyone was very helpful
Zynn was amazing. Very helpful
We had a wonderful experience at Ashley's with Mercedes she was very knowledgeable about your furniture. She showed us furniture that we wanted and we made a choice. It was so easy for us with her help. She is a wonderful Product Specialist. ❤️
We were greeted upon entering by Mercedes Patterson. She was a wonderful to work with and helped us find the perfect dining set for our home. Everything was explained to us in great detail and all questions we had she answered without hesitation. If you are looking to purchase any furniture for your home I recommend that you stop by the Delmar store and see Mercedes. .
Caheim was a pleasure to work with. Found a lovely accent chair. Thank you Caheim
Mercedes was very knowledgeable and easy to work with. Everything went as discussed. Would definitely shop with her again.
Warren was personable, listened to our preferences and taste and picked out items that were perfect for us.
Good furniture
Great Salesman and very friendly. New product details.
At first I was hesitant to leave a review because they can tell you one thing attempting to gain your business, but you never know if they are telling the truth until you get the product. Beginning with Jessica, the sales associate- she was amazing at the store. Maybe too amazing for believability. But she held true to her word on every aspect of the adventure of buying a living room set amidst Covid! The couch we bought is absolutely beautiful and surprisingly easy to clean (also Jessica’s honesty!) with 3 kids, a long haired cat, and a dog! The couch arrived just in time for us to move into our new home (again, Jessica was on point with the details even when I had a minor freak out it would be longer). And then there’s Melissa, the purchasing clerk (she’s who you contact when you have questions after you purchase) was sooo patient and kind and super responsive with every email and every concern. She was so prompt and timely with her responses, I was blown away! I highly, highly recommend seeing Jessica for your home needs and taking her advice! I do not regret anything except not talking my husband into a new bedroom suit! Maybe soon and we will definitely be going back!
Was really impressed with the store and how it was set up. Michael did an awesome job helping us...we are very satisfied with our purchase!
Manny is very polite and was able to get us a good deal on our bedroom set. Thank you!
I purchased furniture from Ashley and my sales person was Joe Forester. He was very patient with me even when I was unsure of what I wanted. He has the best sales attitude and was very friendly and not pushy when I was trying to narrow down my selection. He really listened to all details of what I wanted and treated me like I have known him for years. I would 100% recommend him to anyone buying at Ashleys.
Went to several furniture store before going to Ashley's. Customer service was amazing Mercedes did exactly what we wanted and got right to town finding a sectional for our new home . I am very impressed and sending family members there . Thank you for the wonderful experience! ..
Manny was super! Very knowledgeable and patient while we shopped the store. We highly recommend Manny and will ask for him in the future.
Always impressed by the customer service.
Thank you to Mr.Warren B. Ward for helping me find the bed I wanted along with the bed frame and thank you for answering all my questions you did a wonderful job. You deserve a huge raise!!!!!
An annoying experience. I normally enjoy my trips to Ashley where employees keep a respectful distance yet are there when needed. On this occasion the sales assistant was stalking my daughter and I 3 steps behind us trying to bore us with his knowledge of our home country. I was just there to get a chest of drawers for my daughter - not to get his life story. In the end I had to tell him to leave us alone as his presence was uncomfortable.
My wife and I were pleased with Warrens professionalism. We will continue using his services for our future furniture needs.
Mr. Ward was very warm, respectful, patient, and sensitive to our particular needs. I plan to return to Ashley for my future future needs and to recommend him to my family and friends.
Dwayne was excellent! He greeted us at the door asked our needs and then allowed us space and time to look around. Once we had narrowed down our selections- he was extremely knowledgeable and helpful. He took the effort to try and make a personal connection and that makes all the difference! We will share his info with all our friends looking to buy furniture!
We got our dream living room furniture extremely fast and in a profesional matter. Our sales assistant, Joe, was very pleasant the moment we walked into the store. We expressed our furniture needs, how we needed living room furniture asap (as we know everything is being back ordered everywhere because of the holidays), and he listened. Joe guided us thru all of the optiona that fit our description and they had in stock. He was very profesional and answered every question we had. The new furniture arrived at our house as promised, in 2 days and made it before Christmas, as Joe promised. We recommend Ashley's furniture in Delmar and Joe as your sales assistant. Easy to speak with, good listener and very profesional.
Mercedes was so helpful! Would definitely recommend her. Great customer service!
Mercedes was excellent to work with. I loved her energy and spirit. She made me feel valued.
Mercedes was extremely helpful and gave us an effortless buying experience! Highly recommend!
Great customer service
Job well done ! Thanks Warren
Warren Ward helped my wife & I pick out the perfect package for us & got us a great deal. Awesome customer service. Highly recommend
Warren was the best salesman!! He made the experience fun and made sure we knew it was all up to us, we ended up with a couch we love!! I will recommend him to anyone I know looking for some new furniture!!
Worked with Manny on a sleeper sofa and it could not have been more enjoyable. Highly recommend working with him if you are in need of new furniture.
Really enjoyed being held by Mr. Warren he is very knowledgeable & friendly. I would highly recommend sending anyone that I know that would be in need of furniture. Great experience.
Went in today to with no plan to make a purchase. Mercedes was our sales associate and was extremely helpful. We ended up making a purchase. She’s good!
Very pleasant and knowledgeable with our needs during our visit.
Ashley did a great job showing me the various products especially the things that related to what I wanted to know she had all the answers very helpful very polite very respectful a very knowledgeable
Jessica was the kindest and most helpful with fulfilling our needs and she took very good care of us! Highly recommend great store and manager is awesome too.
Our floor salesman Manny was awesome showed me and my wife every recliner in the store till we found the perfect one. Nice place and great people.
My experience at the Ashley furniture store was amazing thanks to my advisor Mercedes. She was wonderful helpful and elated during the entire sale process she was also able to get the best possible deal for us and send us home happy! I would highly recommend Mercedes anybody that is looking for the next large furniture purchase :)
Joe was wonderful!! He was so helpful and really took the time to help us find the best deal and best fit for us and kept us smiling the whole time. Such a great experience and he had an amazing personality.
I loved the furniture and looked in so many stores and kept coming back to Ashley. The sales people were so friendly and willing to help each other. Warren was my salesman and yes he was friendly and never made me feel he had to rush me, he took his time and worked the prices so I got the best deal. Thank you Warren see you again
Customer service was very excellent they gave me very good service and explain to me all that I need to know about the furniture great job
Mercedes helped me find exactly what I was looking for. Very friendly and thorough. We love our new furniture!! Thank you
Wonderful experience. Mercedes was most helpful in my search for a new sofa/recliner & not the ‘typical’ pushy sales rep. Very professional & pleasant. Large selection & would highly recommend.
We told Mercedes exactly what we were looking for and she made it happen. Very personable and helpful. Would definitely recommend her.
Mercedes was awesome! Very attentive but didn't hover. Gave us the space to shop and decide. Very knowledgeable of the products and gave helpful suggestions for what we were looking for. Highly recommend her!
I enjoyed my experience today. Warren listened to our wants and made shopping fun. Thanks again and ask for Warren.
Warren was a very nice gentleman more than willing to make.my day I give him A plus.
Dwayne was very helpful with my purchase. He also was very friendly and answered all the questions I had. I would definitely recommend him to my friends and family who are looking to purchase furniture
Joe made my furniture shopping experience so easy and fun! He really took the time to find the right fit for me. Thank you Joe!
Very great customer service :)!!!
Zhane is a Phenomenal Worker and Has a Very Sweet spirit ! Keep Up The Work You Deserve The Best And More😘🎉
Warren Ward is the best! He's great at his job and making customers happy. He doesn't give up until you get what you came for.
Seemed like they didn't care they told me to just go somewhere else instead of looking at there inventory online that I said I was looking at
Quick & easy!
Warren was pleasant to deal with very helpful Very friendly
Had an awesome experience at Ashley HomeStore in Delmar DE today..Our salesman, Joe Forester, is the best! He helped us find the perfect sofa for our family room...it was in stock and will be delivered on Tuesday! Can't say enough good things about Joe and the Ashley HomeStore!
Caheim Drake was extremely helpful with my purchase of bedroom furniture, of which I needed asap. Although supply and demand is difficult right now, not only the US but most countries, he gave me every option of styles he had in stock and ready for pickup or delivery. We found all items that I needed and he completed my purchases quickly over the phone. He was professional and friendly. Thank you!
Drake was very personable and helpful, and not overbearing. All in all it was a pleasant experience.
Mercedes at Ashley Furniture in Delmar was and always will be my go to when I am in the market to purchase any furniture. Anyone else ask for recommendations, she too will get my vote. Very customer oriented, personable and goes over & beyond her call of duty to provide customer satisfaction. Great asset to Ashley's..
Mercedes was absolutely fantastic!!! She was very patient while I weighed my options and figured out what the best pieces to fit my needs were. She sat down with me and took the time to figure out which payment methods would help fit my budget and save me money. Highly recommend!!!
Great experience meeting with Joe to purchase a new bed for my 86 yr old mom. He was knowledgable yet patient demonstrating the features of an adjustable platform with a comfortable mattress with her. Another staff member noted modifications to suit her very small stature. We feel confident this bed will absorb her many aches and pain and support her independence. We so appreciate the extra efforts of the folks at Ashley Furniture to help with what my mom needs at this time.
Helpful associates, although I did not purchase I will be back later to do so, the show room looked great.
Very helpful, and informative. Wonderful experience and fun! Thank so much!
Had a great experience at Ashley today. Such a good selection and a great staff! Not your "normal" salespeople. Not at all pushy and let you look on your own. Extremely helpful, knowledgeable, and available! Joe was wonderful! Would definitely recommend Ashley Homestore!!
Mercedes was very helpful and made the whole purchasing experience so easy!
Warren was extremely helpful in narrowing down our choices for a new sofa/loveseat combination. He was very knowledgeable about the different options and he answered all of our questions. He was not pushy in the least, which we truly appreciated. Our experience at Ashley Furniture in Delmar was excellent and Warren was a top notch salesman!
My experience at Ashley Furniture was great! The salesman was very courteous and knowledgeable. He made my husband and I feel very comfortable even though we changed our order several times. Thank for your wonderful service. We will be back and will be sending our friends.
Can't wait to receive my new furniture, thank you to Melissa "Missy" for all the help. We enjoyed our time, she's a very friendly and professional sales representative and very outgoing that she can make anyone's day better
Jessica at Ashley furniture was very knowledgeable about the furniture I was inquiring about . She answered all the questions. Told and demonstrated about the care of the sofa bed. Was very kind and patient. Would go to her again the next time I need a piece of furniture. Thank you.
Joe is very professional and extremely helpful. Do look for him if you want some helpful suggestions.
Drake was excellent. Very friendly, helpful and knowledgeable. Would highly recommend.
Caheim Drake was very attentive and helpful. He went out of his way to help me find the perfect sectional.
Mercedes is very knowledgeable of both the product and the process! It made buying our sectional a great experience!
All of the Ashley People have been a pleasure to work with. From Warren the Sales person (excellent service) to his associates, Drake, and Ka'Lif, to the 2 young Ladies at the Finance Desk, all were professional, knowledgable pleasant & helpful. Last but not least the Delivery guys were efficient, professional, and as nice as they could be. All in all, a very good experience. 5 Star service!
Mercedes is an exceptional design consultant. She patiently worked with us to find the items that would fit our needs. She was friendly, knowledgeable and answered all of our questions. We look forward to working with Mercedes in the future.
The store manager, Kalif was fantastic from start to finish. Kalif was friendly, personable, knowledgeable and very informative. He took his time to show me different features of the reclining couch that I was interested in, and encouraged me to feel confident in my selection. My situation selecting a couch was a very difficult one to take on, and when communication fell flat with our original salesperson, he stepped in and put in the work to assist my boyfriend and I. We eventually chose a recliner sofa set we fell in love with. We move into our home in June and now have comfort knowing that we were taken care of and getting a sofa we absolutely LOVE. What was a potentially stressful and uncertain situation for the past 6 months had been resolved within a day, thanks to Kalif.
I actually always used Ashley as my furniture shopping destination. This time I went to shop for a bedroom set. The sales person, Dwayne, was very polite and helpful. I had certain picture in mind and he tried to find items as close as what I wanted. I have just one complaint, however: the bed frame I wanted and at the end was offered was just the one I saw on a different web site. That particular bed did not require a box spring. So I was pretty certain this one would not require it as well. However, as I learned later, making my own research, it, in fact, did require a box spring… the sales person failed to let me know that particular detail and I don’t think as a professional it is ok… plus, it’s another opportunity to make extra commission. My problem came up later, when I was going through the order and I noticed the store employees put in the order incorrect dresser. Also, I noticed a big difference in the prices in the store and online. When I called to address my issues the manager, or at least I believe that’s who he has, named Chris was pretty how to say a little rude to address all my issues. He did apologize for my inconvenience, of course…. But i never heard anyone arguing as much as this guy did! Customer service rocks at that place for sure! I actually tried to put together what I purchased at the store in the online order abs with the spring box on the top my price came up with almost as much as i paid in the store. But he had a different picture in mind… At the end I almost gave up and accept their conditions. I was thinking that for the inconvenience they would drop the price for a spring box… but they didn’t … and when I asked to give me a little larger discount just about extra 10% (or 30 dollars) he refused and was going back and forth arguing… so for 30 bucks they lost over $3000 order and a client… I ended up cancelling my order… and will never go back to this store. Hope it was all worth it, Chris!
Had been out all day long looking for a kitchen set decided to stop Ashley's it was greeted at the door by Mr. Dwayne he was a great help,told him what I was looking for he show me what I was looking for came home very Happy Thank so much 😊 ☺
Dwayne is a pro, good salesman knows the Ashley products. Very personable.........
Caheim was extremely helpful and very friendly!
Our sales rep was very attentive and helpful. He answered all of our questions. It was a good experience.
Excellent experience! Caheim was especially knowledgeable of the product, and very patient with us as well (came in the store with two toddlers). I'll definitely be back to see him. You want a great furniture shopping experience? Go see Caheim at Ashley Furniture in Delmar!
Zynn was amazing to work with! We knew exactly what we wanted and she helped us get just that for the best deal over the phone. We financed so we had to go into the store but she made sure everything was ready to go and only needed our ID and signatures when we got there. Luckily, our items were in stock so they should be here next weekend when we move into our new home. Super thankful to have had such an easy and fast transaction after dealing with the stress of buying a home. Highly recommend the Delmar location and make sure to ask for Zynn!
Zynn was great and very helpful! We had a great experience. Thanks
I visited the DelMar DE store on Labor Day to begin my search to furnish my newly remodeled (and empty) living room. I found several pieces that I really liked but was not ready to commit as it was the first store I had visited. My original salesperson was helpful and knowledgeable and created a printed quote sheet for the items I was interested in. After leaving a voicemail message for the salesperson later that evening, the next day, and the next (salesperson was there but helping clients), I decided to give it one more shot- It was the salesperson’s day off. I explained to the woman answering the phone what had happened, that the quote was only good for seven days, and that I really needed to speak to someone that actually wanted to complete the sale or I would have to go somewhere else. She could tell, I’m sure, that I was quite frustrated. A salesperson named Mercedes came on the line. She assured me that the quote from Labor Day was in their system and would be honored. She also took the order for the other two pieces I had decided to purchase, convinced me that a warranty was in order and confirmed my information and completed the sale. She was very understanding of my situation, professional, courteous, and presented her company in a very good light. We spoke three times that day as there was information that needed to be checked on and an issue with the daily limit on my debit account (resolved by my bank) and her follow up was excellent. Thanks to Mercedes, my attitude completely changed and instead of the store losing what started as a $2,000.00 transaction they gained one for $4,000.00. If you go to Ashley’s Home Store in DelMar, ask for Mercedes! Can’t wait for my new furniture to arrive!
Fantastic experience. Warren was awesome And a pleasure to work with!
I went to Ashley to purchase a living room set. I was greeted at the door by Manny Taveras. It was such a pleasure working with him in the selection process. He went out of way to ensure that I was comfortable with my selection and with the financing. I will definitely be shopping at Ashley Furniture again. Thank you Manny for your time and dedication in making the process seemless.
Just when I was about to give up, Zynn from Ashley’s Furniture made my day. No matter how many times I walked around the store, she was extremely helpful and patient. I can not thank her enough, I will be back to finish up my home.
Mercedes was fantastic in finding us our furniture as well as working within our budget!!
Mercedes was patient and helpful. Thank you for taking care of my daughter and her family!!
Warren is one of the best people to work with when shopping for future. He is knowledgeable and works hard for you. Never pushy.
Our sales experience at Ashley was nothing short of exceptional. Warren Ward assisted us with our furniture purchase. He was very knowledgeable of products and a total pleasure to work with. My husband high rate his customer service A++. We look forward to doing business with Warren again. Excellent salesman with a great personality.
For my first time experience at Ashley home store it was a good one everyone was very polite. Caheim took very good care of us we realky received good service. He broke everything told us everything we wanted to know and needed to know. I would recommend his services again.
Went in knowing exactly what I was looking for and Missy (Delmar, DE) pointed my girlfriend and I directly to the couch we fell in love with. Great overall experience. Would recommend and shop here again
The salesperson was very helpful and knowledgeable. It was a pleasure to shop there.
Mercedes was great! She helped us from the time we stepped through the door until we picked out our new couch and were walking out the door. There was no pressure and it was an easy way to get a new couch!
Zynn she is a very understanding and caring person. She made me feel comfortable and at ease by taking the right pieces and bringing all it altogether. I gave her my ideas and she made it happened and financial stayed within my price ranged But seriously she made the experience great and a good listener. Definitely will ask for her again. Best, Viola Robertson Long time Ashley furniture customer
Manny was very helpful with my mattress purchase. Manny was very attentive and worked through any hurdles we came across. I would definitely recommend this store.
Jessica was great to work with! She is a knowledgeable, helpful professional, and helped us make a choice we will love. 4 stars only because we haven't picked up the furniture yet, but I anticipate making it a 5 after we do. We've never had any problems with Ashley furniture!
Very professional. Updated us as to their arrival time. Did a walk through and asked placement of furniture. Some had to be assembled. They were skillful and friendly. We were extremely pleased!
I was looking for a living room set and a friend recommended Ashley's Furniture Store to me, also she recommended Mercedes Patterson who is a sales specialist she helped us in the process of our purchase, Mercedes is an excellent and very professional sales specialist and I would definitely recommend her to all other persons, Thank you Mercedes!!!!
Mercedes was very helpful and personable. She took time with us, asks questions about us, the room that the furniture was going in to. She asked about color schemes and made suggestions. There was no pressure to purchase and she did not try to over sell us. I will definitely ask her on our next shopping trip to Ashley’s.
Great customer service and answered all of my questions. Very respectful and easy process.
Drake was very knowledgeable, attentive to details, and he was patient enough to help our family pick out the perfect living room set! Five Star Salesman!! We will be back!
I was looking for a full size bed for my daughter. She went online and found a bed she like on Ashley's website. We showed Caheim, sales rep. that assisted us, what she wanted. He was able to immediately take us to that exact bed on the floor. She loved it. We needed a box spring and mattress also. My daughter didn't have an exact idea for a mattress but Caheim was very helpful. My daughter tested all the mattresses for comfort for her. Caheim suggested the better quality mattress and that is appreciated. Quality is very importantly to me, in a world I feel quality is not as abundant as it once was. Caheim was very friendly, and I believe very good at as his job. May God bless him.
Our experience with Mercedes has been exceptional! Our team, via The Maryland and Delaware Group and Brandon Brittingham, sought Mercedes’ assistance and expertise to fully furnish a 4 bedroom, 4 bath home, to be used as an Airbnb. Main kicker - this project was also to be completed in a short period of time. We gave Mercedes our decor style - from there, she ran with it and went above and beyond - giving us options, even visuals of how each room would be laid out, guidance, to getting us in-stock furniture for the entire home in that short window of time. The process has been seamless and exceeded our expectations. Mercedes communicated with us throughout the entire process and was always available. She is professional, so helpful, detailed and such a pleasure to work with! Our entire staff has worked with her on multiple projects (from furnishing our office, Airbnb’s, to their personal homes) and we look forward to working with her again in the near future !
Very pleased with Dwayne, was very helpful and knowledgeable I couldn’t ask for better. He made all delivery’s fast. He is a great vendor
Warren the host / greeter was very cheerful and made me feel welcome. My sales associate was totally awesome well-educated in the product she even sat down and showed me the how to's. Protection plan was skeptical to me . Zynn explain how protection works and what it covers I was also giving a pamphlet (yay)and a certificate! because I accepted the protection. Zynn also explained to me different finance plans which I gladly accepted , not only did I happily make my purchase but I made friends at Ashley's HomeStore
Mercedes was extremely helpful in helping making a difficult purchase! Highly recommended!
Mercedes is AMAZING! I’ve returned several times to work with her and every time she’s been so very helpful! If you’re looking for someone to envision your space, lay it out with you, and be there for every step of the process, look to Mercedes!
Pleasant salesman vey helpful and informative
Mercedes is very nice. She is funny too.
Mercedes went above & beyond to help us find exactly what we were looking for! Friendly, upbeat, and professional experience from beginning to end.
Mercedes was super helpful and easy to work with. Great experience!!
Dwayne was excellent to work with. He interacted with us like we were friends/family. He wasn’t sales pitchy or told us what we wanted to hear. Hands on when he needed to be and didn’t push us in either direction on what to choose. When you go into Ashley Furniture ask for Dwayne.
This is a follow up to my first review, again go else where, bought my furniture set from them less then two years ago, had two couches lumbar support break, found out its made of particle board, first couch was replaced in less then a year it was covered under manufactory warranty, 2nd couch was fixed by there master craftsman, all he did was replace broken board with 2x4 made of standard material. paid for extended warranty and filed a claim against the furniture, was denied claim reason was that the company they use does not cover broken wood frame. although contract clearly states that this should be covered. spoke with customer service about this they never got back to me about the issue. fast forward two months and my love seat broke in the same area as the couches, emailed customer service about it, no response So in all i spent 2000 for the furniture 350 for the warranty just go else where. Don't waste your money, bought a living room set from them less then 2 years ago (Jan2019), couch had to be replaced once within the first year, a week ago my wife noticed the lumbar support has broken. Spent 2000 on the set, seems all I payed for is poor quality. Go else where
I had an awesome experience today with Joe F.! Customer service is rare these days! Joe was super pleasant, efficient, and stayed true to his word. He made the process of buying my new living room furniture enjoyable! Thank you so much 😊
Great selection, quality and service. Mercedes was great throughout the buying process.
Warren, was extremely helpful and patient with me looking for the right barstools.
Joe was knowledgeable and helpful and fun to work with. My daughter and I browsed and he was close by for any questions we had. He was great to work with. I will absolutely return to your store anytime I need furniture again!!
Great personalized service!
Mercedes is great. We have now worked with her twice and will be coming back for any furniture needs. Thanks so much!
Mercedes was extremely helpful. I bought a couch from a different store that did not fit through my doorway. She searched all around the store and helped me find something that would fit. She made the process very easy and I could not have found something without her assistance.
Great furniture buying experience with Warren
Mercedes is always super helpful every time we come in! She’s really sweet and great at helping us find exactly what we are looking for. She makes the sales process easy and she’s great to talk to!!
Very helpful and knowledgeable and friendly
Manny was very helpful and polite. He was very patient and answered all of my questions and went the extra mile to help me find what I was looking for with the best quality and price available to me. I highly recommend him and will be back to see him for any of my future furniture needs.
So far so good 👍
Joe, Thank you so much for the time you took for us in showing us the lift chair. You were very kind and patient in answering all our questions. The chair is very comfortable and I think its gonna be just what I've been looking for. God bless and thank you, The Pilchards
Highly recommend allowing Mercedes to assist you with your purchases. I’ve been working with her for 3+ years and have never had a single complaint!
Mercedes was very patient as we made the decision regarding our recent purchase. She quickly provided the information we needed about the pieces we were interested in, then gave us space to browse and discuss options.
5 stars. We purchased a King sized bedroom set & Black Beautyrest Hybrid mattress on 7/24/21, it was delivered today. Manny Taveras was our salesman at Ashley HomeStore-Delmar. From the moment we walked in he was exceptional and literally running around to accommodate us. Upmost Professionalism and Customer Service. Rome and Dre were personable and professional and did a great job with delivery & install. From purchase to delivery we were very happy with Ashley. We won't shop anywhere else for our furniture needs. We appreciate everything. Thank you!
We purchased a King sized bedroom set on 7/24/21 and it was delivered today. Manny Taveras was our salesman at Ashley HomeStore-Delmar. From the moment we walked in he was exceptional and literally running around to accommodate us. Upmost Professionalism and Customer Service. Rome and Dre were personable and professional and did a great job with delivery and install. From purchase to delivery we were very happy with Ashley. We won't shop anywhere else for our furniture needs. We appreciate everything. Thank you!
It was a delight ! The sales rep answered all our questions, and she was very helpful her personality was great ,I will definety shop again at Ashley Home Store again.
(It’s been wonderful… very friendly staff and good deals.)this review was just about buying experience….. We spent almost $7000..Now after four months we received products like mattresses bed sets and almost every single thing is damaged and very very very very poor quality ….one bed is literally broken and customer service is very bad and almost mean for both furniture land and Ashley …return or exchange policy is very bad even for damaged pieces .we had to call them again and again and it feels like its our bad that we are bothering them… I wish I could return everything but unfortunately I can’t …..you will see one behavior when you are shopping with both (Ashley and furniture land)and another behavior after having any issues with both store’s customer service and showroom people……. never ever want to do business with both of them again and won’t recommend it to anyone.
Thanks to Patrick, again, for a fast, easy mattress purchase. The delivery guys were awesome!
Warren was extremely pleasant. He gave us space to look at furniture but was easy to find when we needed help. Warren made buying furniture a very enjoyable experience.
Warren was amazing!
We had a really nice time looking for furniture at The Ashley Homestore in Delmar. Mercedes helped us find what we were looking for and she was very helpful. We couldn’t have asked for anyone better.
Warren ward was amazing! Knowledgeable friendly personable welcoming and helpful! I ended up buying more than i intended not due to pressure but the fact that i knew i wouldn’t get a deal or the kind of help this store and warren offered! Although the wait is longer than i was looking for, the quality of service and product is worth the wait and to no fault of Warren’s or the store itself!
Great service, friendly staff
Super friendly and caring. Helped me find what I was looking for quickly and answered all of my questions. Thank you so much for all of the help!
Very helpful and patient educated and a pleasure to do business with
Mercedes was very informative, and knowledgeable. We enjoyed our visit to Ashley's. Hope to shop with her in the future
Warren Ward was a great salesman, this is my 3rd time buying furniture through him. He always deliver great experience and knowledge of what I’m buying. He Leads me in the right direction every time!
No one acknowledged me or helped me. I left
Very professional & 100% guaranteed that he could help me and he did!!
Mr warren was very helpful since i stepped foot inside of ashley homestore. I was undecided on what i wanted at the time but he was very patient with me. Advised me to look online to see if there was anything i would like on there and indeed i did find something. He gave me his card and i was able to get into contact with him again to purchase the furniture i fell in love with! I was very pleased with his service! Thank you again for everything!
it was worth the wait!! i sat on the couch i liked in furnitureland and to tell the truth i could easily fall asleep in the comfortable corner. after a wait , which was understood, we got our new furnitureland living room L shaped couch .. so far it has been over a month, hubby has stolen my corner, he loves how comfy it is an now he is falling asleep in my corner .. oh well , i can stretch out on the other section! we love our couch and want to tell all of you at furnitureland, THANK YOU!!!! we love all of you!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
When I arrived to browse the showroom, Warren greeted me and built a rapport with me immediately. He's a knowledgeable, personable sales associate, who patiently listened to what I wanted and did his best to get me the furniture I wanted, even when I changed my mind. He went as far as to use his tape measure to help me envision how items would fit in my bedroom. I appreciate his manner and his professional opinion and counsel. He made the process enjoyable. I would work with Warren again, for sure. If you visit Ashley Homestore in Delmar, DE to shop for furniture, request Warren!
Mercedes was super friendly and helpful. She helped us pick out the perfect dining set. We also discussed mattresses. We will definitely return for our next purchase.
Very nice lady
Sales Rep Warren Ward, was very knowledgeable about the merchandise and provided outstanding service.
Always helpful and my first stop for furniture.
We had the pleasure of working with Dylan John he is awesome.I would definitely recommend him to anyone looking to buy furniture.We came in Sunday looking to buy bedroom furniture for both me and my daughter.We kinda had an idea of what we were looking for so he showed us what they had in the store and then showed us more options on the computer.We were able to see it better on the screen and scroll and pick out what we wanted.He helped us get it ordered and explained everything so thoroughly.He didn’t demand us to buy something we didn’t want like some salesmen do which actually made it more comfortable to work with him.Dylan is very polite and easy to work with.We were really pleased Sunday.We will definitely be back.We cant wait to get our furniture.
Dylan was efficient, knew the product and really helped us pick out a great sectional! Looking forward to its arrival.
John at Ashley furniture was super helpful and made furniture shopping/ buying easy.
Mercedes was awesome! She was very welcoming as soon as we walked in. I wasn’t sure what I wanted at first and she quickly helped me narrow it down. She took the time to explain different material types on the couches and what would be the best option for me and my office at work. My husband and I also found several things we liked for our living room at home. We will be back and look forward to working with her again.
Joe was amazing! He took the time to learn about our kitchen remodel and what look we were going for. He was very patient with my indecisiveness. We can’t wait to work with Joe again on our next project!
Wonderful customer service. Very helpful with answering every question we had.
Very helpful with what we were looking for. He gave us time to look around, with out being bombarded. Wonderful customer service.
Warren was very patient and knowledgeable of the product and price I was able to afford plus I knew him previously.
We had a great experience. Mercedes was excellent to work with. She was extremely helpful and friendly. Would highly recommend her!
We walked right in on Sunday and walked out very happy customers. We worked with Manny. He was friendly, knowledgeable and very helpful in listening to exactly what we were after. He made it easy to make a decision. We were in and out in under an hour, excitedly waiting for our living room delivery.
My visit was very pleasant and I am very pleased with my new furniture. Melissa and Mercedes were exceptally helpful. Their experience in different types of fabric made it easier our selection. I want to thank you both for your expertise. Robin and Ben
Warren did a great job with this sale, keep up the good work!
Warren is the man! We went to multiple stores and he was the only one who could find me something I loved and would have in time to move.
Warren is great in helping find what you are looking. Very pleasant to talk with
We shopped another store closer to us trying to keep our money local, it didn't work out between being over charged and not getting our mattress for 3 months (after being told 2-3 weeks). Fortunately they didn't come through and said 1 more month, at that point I canceled the order and got a refund. I say fortunately because we were so happy with Ashley Home store in Delmar and with the honesty of our sales person, Mercedes. We went in and told her we were looking for something that was in stock at their warehouse up the road and what our budget was. Mercedes found something in stock, although there was not the same model on the sales floor. She found us something comparable to try out though. She was very patient with us, nice to our kids who were a bit crazy (1 and 3 year old) and did not pressure us one bit! She was honest that if we ordered the one in the sales floor it could be 3 weeks, but also as long as 12 weeks. She set it up so we could go up to the warehouse and lay on the actual mattress they had in stock and then pay for it at the warehouse if we liked it. Warehouse staff was wonderful and we liked the mattress so away we went. We got the Beauty Rest Harmony Seaton Plush Pillowtop, King. It's not quite the Cadillacs that we laid on in the store, but very comfortable and I would recommend in a heartbeat (especially for the price) after spending two nights on it. Our all foam mattress was shot and my back, neck and shoulder pain I had when waking up from the old mattress is now completely gone! Firm enough and very comfortable for my wife to sleep on her stomach and also good for my side sleeping. Cool than the foam mattress too. Thanks again Mercedes, we were SO pleasantly surprised to come home with the mattress we wanted for $700 less than the one we never got from the other store and on the same day!!! We'll be back for that couch we were looking at.
Warren was excellent and very helpful thank you
Warren was great ! He took his time with my disabled mom.
Warren was awesome !
Mercedes is great!
Everything worked out smooth , definitely recommend Warren B. Ward
Dylan was fantastic. Super friendly and knowledgeable. I was in a jam and needed furniture the same day. Dylan was instantly responding with pictures of what he had in stock and how quickly he could have it ready for pick up. From start to finish an amazing experience.
Today I was shopping for bedroom furniture my specialist was Mr Warren Ward... Even though am a very picky person he was very understanding about my likes and dislikes... Mr Ward made my visit warm and friendly ...
We are regular Ashley Furniture customers for all of our furniture needs. Joe and Jessica at Ashley were so helpful. He wasn’t pushy and he was very honest. They made us feel like they weren’t there to just sell us anything rather helped us make the best furniture purchase for our specific needs. They made the furniture buying experience so easy and enjoyable!
Dwayne was very friendly, professional and helpful. I would ask for him in the future. Great guy!
Dylan was great!!! He helped me gind everything i needed with no issues.
Mercedes level of professionalism and knowledge of product and her patience with us in our shopping experience was outstanding I will definitely be back to do business with her again she is an asset to your company
Warren Ward is an amazing salesman! He was friendly, helpful, and so kind. He knew the details of what we needed and it was a speedy sale and we WILL be back asking for Warren! Thank you so much! Have a blessed day!
Warren was extremely helpful, keep doing what you're doing!!!!
We have purchased several times from Ashley, and this was the quickest, most efficient, and satisfactory service I have EVER received! Thanks, Warren!
It was above good. Our furniture specialist Jessica was fantastic. She really took the time with us to thoroughly explain all of our options until we were completely satisfied! I own my own business so I know a good one when see them. And she is a good one! You are very lucky to have her as a representative.
She was very helpful and knew what she was talking about . She was very happy and friendly . This is my 3rd deal with her and I would give her a 10. Very happy to deal with her and look forward to dealing with her again when we need something
Mercedes is always willing to go the extra mile to find exactly what we want. It's always a pleasure shopping with her in the Ashley Furniture Store.
Joe was so professional! He listened patiently to our needs and was agutomatically able to direct us to several living room sets. He helped us make a decision after discussing pros and cons of several sets. His taste was impeccable! It was such an enjoyable experience! We have NEVER had such good service! Attentive, efficient, knowledgeable, top notch sales person. The level of service provided by Joe was well beyond our expectations.
Mercedes was very knowledgeable and helpful when looking for a coffee table with matching end tables. She was very pleasant and not pushy. The entire buying experience was excellent at the Ashley Homestore.
Warren was very informative and receptive of our buying needs. His welcoming demeanor was a pleasant surprise. We never felt pressured to make a decision. I would recommend him to anyone looking to purchase quality furniture with exemplary service. Thank you Warren!
I worked with Matthew and Ajjay at Ashley Furniture in DelMar, MD and it was the best experience ever as we set up our condo. The communication process has been consistent and excellent. Matthew is exceptionally creative and extends himself limitlessly. Our whole family is very pleased with his attentiveness and thoughtfulness as we made our furniture selections. If you’re going to buy at Ashley, you must ask for Matthew. He’s a man of integrity, very pleasant, and very easy to work with. Additionally, he has a beautiful smile.
Excellent and friendly service from Warren
Warren Ward was the best salesman ever!!!!
Warren Ward what’s the best salesmen ever!!!!
The delivery men Kenny and Brandon were great. We had Mercedes has a sale representative she worked and took her time with us! Go see her today!!
Very helpfull and completed transaction over the phone. Also the people that set up the table and chairs were verey helpfull.
Thanks Mercedes you are always ready to help us when we come in to purchase furniture , you we're such a great help in making our experience easy.. you are definitely my go to.....👍🏽
Warren did a wonderful job! Very friendly and helpful with explaining our options for furniture selection and ordering. We can’t wait to receive our new living room set. Thanks Warren!
Warren was entertaining, friendly with excellent customer service. I will recommend him anytime
My husband Ken and I went to Ashley's yesterday, Wednesday, 6-6-2021, to look for an electroniclly powered love seat. A very nice young man, Ajjay, within a minute or less of us arriving, approached us asking if he could help us. We told him what were looking for. He took us to look at some in the store. A very pleasant and helpful gentleman. We decided on the first one we saw. We really liked everything about it and I was able to get it in a color which we like. Ajjay did everything he could to help us and make this a positive experience. Thank-You Ajjay.
Warren was very helpful and we got everything that we wanted. He always tried to understand what we were looking for,he was also very funny
He help us with everything we needed in he is funny
Sales and service second to none. Thank you Ajjay
Mercedes Patterson made our furniture purchase very pleasant and exciting. She inquired about every concern like and need and found us the perfect dining set. I believe it's the best purchase we have ever made because of her Knowles of inventory. She was very pleasant and easy to work with.
Mercedes Patterson went over and beyond what any normal sales person would do to make sure we got the best deal for exactly what we wanted. She paid attention to detail and our interest. She was very passionate and professional and I would highly recommend her if you are in need of any furniture.
Justs made a purchase at Ashley’s Furniture where Mercedes took care of me, and I have to say she is extremely professional and yet very personable at the same time. Made the purchase extremely easy and fun. Thank you very much Mercedes and I will be coming back soon.
Mercedes was excellent, providing us with all the information we needed to decide on our furniture choices and she made our shopping experience fun and friendly.
Matthew was kind, attentive, professional, not pushy, very patient as I decided on which chair to purchase. I would definitely ask for him on a return trip to Ashley Furniture!
Love our furniture! Ask for Mercedes when you go to the Delmar store - she was very helpful and knowledgeable, but gave us plenty of space to shop on our own. 5 stars!
Love. Love. Love my sales lady Mercedes, at Ashley Furniture Store! I had a rather modest budget to purchase a new couch with and she made it happen! Even though her commission from my purchase would probably be minimal, she still spent genuine time and interest on me. Hey, friends...nice is nice. You can't argue with that!
Awesome experience from the sales to delivery. Mercedes is a rock star and the delivery guys were so courteous and really cared.
Matthew the sales man who helped my husband n I with finding a floor lamp and a desk was exemplary! He had a great personality and was very understanding of what we were looking for. I can tell that whether or not we purchased something, Matthew would make sure we left there satisfied. We did make a purchase and Matthew made the whole process go smoothly. We will go back to Ashley home store and will recommend it to others.
She’s amazing and patient! 5 stars doesn’t do her customer service enough justice!!
Mercedes Patterson was very helpful, nice, and generous she never left our side while we was there she help us with everything and told us the pros and cons of our contract she didn’t hold nothing back. I would definitely be coming back and I am definitely recommending Mercedes as my sales person.
Highly recommend Mercedes at the Delmar Delaware location...she was very helpful
We over all had a great experience.Very friendly staff, my husband and i were in there to look around for furniture for our living room and we were greeted as soon as we walked in by Mercedes. She was super sweet and even made our kids balloons to keep them occupied while we shopped around. She was very informative and helped us make our decision!
I received exceptional customer service from Mercedes at the Ashley Del-Mar store. I was shopping for our vacation home from three hours away. I had a limited budget and ultimately ended up buying somewhere else, but she was so personable and diligent in her follow-up, she made me feel like a close friend. She was genuinely happy that I had found something in my price range. Although the service I received elsewhere hardly compared to her. She is a stellar sales person and I will definitely be giving her my future business!
Warren was determined to find the best deal available. Good service
Mercedes was great and easy to work with. She has a positive attitude and is super friendly. I highly suggest anyone needing furniture and honest reviews on the products to use her.
Warren did a great job used humor during the sale and gave us our space to browse
The sales associate was very warm, friendly, and most importantly professional. Very knowledgeable about product and easily accessed resources on hand to quickly answer questions and make the transition easier and smoother.
Mercedes Patterson was very courteous and she went above and beyond her time spent with our search for our lamps. A great sale's person. We will be back again to see her.
I have been working with Mercedes Patterson for a few years. She is always kind, friendly and very helpful. Over the years, I picked out 2 recliners for my Mom, referred my brother and his wife to Mercedes and they bought a couch and loveseat. Hopefully my sister will come in soon to see Mercedes for apartment furniture. I recommend Mercedes every chance I get.
The salesman was relaxed and informative and seemed interested in what I was requesting. He was patient as I made my choice and I would work with him again.
Ashley Furniture is very lucky to have Dylan on their team. He was one of the best sales people I have ever encountered. Super engaged throughout the entire process! 5 Stars!
Jessica was absolutely amazing! Was upfront and honest and I trusted her opinion. Will be using her for all of my furniture needs.
I went into Ashley not knowing what I wanted I thought I wanted a sofa and loveseat but the sales rep Mercedes helped me realize with my family I needed more and even tho I went above my budget the sectional I have in my home today is going to enhance everything we do as a family with practicality and comfort. The Barderson is truly our dream sofa and I can't stop looking at it lol.
Mercedes is always very helpful. She gives great advice on items looking for, and always helps with all our needs. She's a great sales rep and always like working with her. Tennille Stephens
Great service, excellent deals, Daniel B was a pleasure to work with 🙂
Looking for furniture is a hassle to start with but Mercedes at Ashley Furniture was patient and listened to what I was looking for and finally after 2 months of me going back and forth on 3 different options she helped me pull through a selection. Mercedes made the hunt that much more pleasurable and she was not that harassing type of salesperson. If I ever need more furniture I’ll definitely return to Ashley Furniture and Mercedes.
Warren did a great job helping my mother-in-law purchase her bedroom set. He was extremely knowledgeable and not at all pushy during the decision-making process.
Very highly recommend Warren. Excellent salesman. Very knowledgeable of the products.
Our experience with Ashley Home Store was excellent from sales, to communications, to delivery. Our salesperson Mercedes was helpful and knowledgeable, setting up payment went seamlessly, delivery was professional and courteous. This was a great customer experience. I highly recommend this location.
Matthew was very friendly and helpful! Thank you
I was greeted by Ajjay Tambie at the door at Ashley Homestore when I walked in, it was a very good experience. He assisted me and showed me the sectional sofa I was looking for. I called him back after I gotten home and ordered the sectional sofa. He was very polite and helpful.
Warren was very helpful to us during our visit. We promised we would return & we did. Felt like an appreciated customer during our shopping experience. Very patient and dedicated employee.
Warren was great! He assisted me with purchasing multiple pieces. He made sure not make me feel pressured as alot of sales people do, but also was available to give his honest input and recommendations. He made furniture shopping an awesome experience!
Dylan was our sales representative that assisted us with our purchase. He was very knowledgeable and not at all pushy when it came to deciding on our purchases. He really made us feel at ease. We highly recommend the Ashley Homestore.
First I will say it's a honor to be apart of the sale team💪🏿💯,and second we are the number 1 name brand furniture stores in the industry,you can go the store and get world class service and knowledge on all of your furniture needs from eather one of my sales team members........
Ajjay was wonderful and very attentive and patient as I tried to figure out what would work best! Thank you Ajjay and to the team at Ashley HomeStore for a great experience in customer service.
Mercedes was great! She had excellent customer service, very knowledgeable & amazing patience with us! After laying on half of the beds in the store, literally, Mercedes kept a smile on her face and didn’t stop showing us around or giving us all information asked until we were satisfied! Great asset to the team!
Mercedes Patterson was a excellent salesperson. Mercedes knows her merchandise. We will be back to see her. Mercedes showed us beautiful mattresses and box springs. We cant wait to come back.
Mercedes is A M A Z I N G. She’s the one who I look for as soon as I come into the store. She is so kind and always goes above and beyond to answer any questions! I have referred many people to Ashley and told them to ask for Mercedes!
Mercedes is so kind hearted and lively! Had a smile the whole time and really made me feel welcome!
Mercedes is patient and kind. See her for all of your furnishing needs.
Mercedes was friendly and super helpful!
Thank you Dylan!
Mercedes was super helpful and friendly, made my shopping experience a breeze!
Jessica at Delmar Ashley's was super helpful, great listener for my wants and needs. Her knowledge and attention to detail was helpful and informative. Ask for Jessica and you won't be sorry!
Mercedes is amazing and will definitely go above and beyond for her clients!
Warren is a Good man good sales
He is a very good salesman and a hard worker
Warren was every bit of the best salesperson I have ever dealt with! A true knowledgeable people person.
Dylan at Ashley Furniture was very helpful, but gave me time and space to look around, without pressuring me. He was friendly, polite, and genuine, answering all my questions etc. He is an asset to the furniture store. Sincerely, Jane Daisey-from Virginia
Great customer service experience!
Mercedes Patterson was so nice and informative. She knew exactly what I wanted and got me in and out in no time.
Melissa was a huge help in finding a living room set that suit me. Also helped me find a bedroom set for my son. Very affordable and very informative on furniture styles. Ask for Melissa when u visit Ashley Homestores in Delmar.
Great service and fast delivery 🚚
Mercedes is great. She is very patient and extremely helpful.
Warren was a good sales man who had good time managment with costermers.
(Translated by Google) Hello, the experience I have had in ashley homestore has been 2 times everything very well has attended us Mercedes explains everything very well has patience to answer any questions and always with good humor 100% everything is fine, also the team that made the home delivery was fine and they did it fast. Thank you very much ashley furniture !! (Original) Hola la experiencia que he tenido en ashley homestore han sido 2 veces todo muy bien nos ha atendido Mercedes explica todo muy bien tiene paciencia ackara cualquier duda y siempre con buen humor 100% todo bien, tambien el equipo que hizo la entrega a domicilio estubo bien y lo hicieron rapido. Muchas gracias ashley furniture!!
Mercedes was great with showing us items and finding out what we like and needs the most with our new bedroom set. She also entertained the little one while we looked at items in the showroom floor. Will definitely go back for other items.
It was wonderful and miss Mercedes was wonderful
Warren is a very friendly guy. Great salesman and very helpful!!!!
warren was great and super helpful
Warren B. Ward was very polite and super helpful with all my demands...You will not find a better salesman!
The chairs that I picked out in the store felt very comfortable. When they finally arrived today, they were hard , not comfortable as I thought they would be. I guess more sitting will eventually get them comfortable. I do like the color. The delivery people were very gracious. Thank you. .
Ajjay took great care of us!! Very knowledgeable and helpful in trying to make a decision on what was best for us!
Jessica was extremely helpful and we found exactly what we wanted and needed!
See Dwayne!!!!
Loved his approach very helpful not pushy or overbearing, kind young man we found exactly what we were looking for would highly recommend letting Manny help you find your perfect piece!
Manny was great. Very helpful from start to finish and knew exactly what we wanted with little information given to him. Ashley Furniture in Delmar was a great experience. All of the staff was helpful and super friendly. I would definitely recommend this place to a friend and return myself if I need anything else.
Warren provided good service!
HES A GREAT GUY WITH FULL OF ENERGY WHICH I LOVE!!!
Mr.Warren was very helpful and he has great customer service! I look forward to coming here again in the future.
Warren Ward was very helpful in helping us to find what we need. I recommend him to anyone.
Warren was very professional & helpful! I recommend him for all your furniture needs.
Dwayne was fantastic. He didn’t pressure me and allowed me to look at everything without standing overtop of me.
Warren was AWESOME!!!
Mercedes was excellent! Had me in and out in no time and super sweet and helpful with all my needs. I recommend seeing her when you are looking to buy furniture!
Melissa, at Ashley HomeStore in Delmar was absolutely wonderful to work with in finding a bed for our new home that was in stock. She took her time and we never felt rushed.
Jessica was a great help. She has very good product knowledge and used it to guide us thru The process. (I know, I was a sales mgr.)
My Salesperson was Mercedes and the entire experience was great. When I came in I was not sure what I was looking for but she was patient and gave me different options for my budget and the time frame I was looking for. She also recognized that I was a disabled person and made it painless as possible to look at my options. Once again the experience was awesome. Hoorah!!! For Sean and Alex my Delivery guys were also very efficient, on time and knowledgeable in the product delivered. They gave me and showed me helpful hints about my purchase that will help me maintain its efficiency. They were also very polite. Two more Hoorahs.
Matthew was wonderful. He answered a lot of questions and could relate personally to our purchase. We had many questions and if he didn't have the answer he found the answer. I'm picky and have a lot of wants when it comes to furniture. Great service.
Very helpful! Very patient and gave us a very good time!!!
Warren was very helpful and provided us exceptional customer service. He was knowledgeable on each item we were interested in and was sure to give us the best possible deal! I would highly recommend Warren to anyone stopping into Ashley Home Store!
Warren went above and beyond to help me get the living room suit that I wanted...he was very knowledgeable and helpful....I highly recommend asking for Warren for all of your furniture needs
Manny was great really helpful !!! If you decide to buy furniture manny is your guy !!!
Very knowledgeable and very helpful.
Sales associate Dylan was very helpful and knowledgeable about everything. I came in feeling slightly stressed because I have looked several other places and didn’t find anything I liked.... but he put me at ease and I felt confident in my purchase.
Mercedes was very helpful and polite we could not have asked for a better experience. Thank you!
This sale's person is AWESOME. Very customer friendly, patient & warm opening spirit. Have been an Ashley customer for several years and gave been satisfied with each visit/purchase. I eagerly tell others about shopping at the store.
The service was wonderful. Two nice gentlemen set up the mattress and box spring. I highly suggest shopping here! Thank you for the great service!
Warren was great and very helpful! He directed me to exactly what I was looking for. I will highly recommend him and Ashley.
Warren was very professional and very helpful. We I visit this store again I will ask for his help
Awesome experience with huge savings!
Mr. Ward has excellent customer service skills & was a big help in our decision
Warren was very helpful in my selection process.
Warren is absolutely wonderful. We have dealt with him previously. Ashley has wonderful furniture.
Warren is absolutely amazing. We have dealt with him In a previous sale, and he was amazing then and still amazing now. I will definitely recommend Ashley to everyone.
Excellent! Efficient, courteous !
Great experience
Kind, friendly and very professional we are very satisfied with the price and experience would recommend her to someone else
Asia was so knowledgeable and helpful! I would highly recommend the Ashley Home Store in Delmar, DE. And you will not find a kinder, more patient salesperson than Asia.
Very nice and friendly. Helps with what your looking for. Checks up on how things are going with the new stuff. Will recommend people to Mercedes and the store. Thank you so much for all your help
I was greeted as soon as I entered the store. I was given the time and space to browse and given time to ask questions. I was asked questions that helped me figure out what I wanted, what would fit my living space, and what would work for my family. I didn’t feeling like I was being pushed to buy or pushed to something I didn’t really want. I will definitely be recommending them to others
Today was our second time stopping in at this Ashley location. Both times we have been more than happy with our experience. Matthew is a great salesman and we recommend asking for him!
On 3/24/21, Dylan John was amazing. He was on top of his game and got us an absolutely amazing deal. We were there looking for a bedroom set for our teenage daughter and got her pretty much exactly what she wanted. We love this store.
Awesome service.
Very helpful!
Was interested in a mattress I had researched on line, did not have it at price seen on line. Found one with similar qualities in my price range, however it was not in stock and would take from 1 to ?? Weeks for pickup. I was fine with that except they wanted to charge my credit card today. I offered to pay on receipt of product but was told that their policy is to pay now. I said goodbye.
Big thanks to Warren and Mercedes for helping us find the perfect couch for us!
Shoutout to Warren and Mercedes for being a great help with buying our first couch. Everyone here is so friendly and amazing to work with. I recommend Ashley Furniture to everyone, as well as these two sales associates!!
Warren has really impressed my parents and helped in every way to pick their furniture. He was very patient and informative with them. Very respectful and personable, friendly with no sales pressure. They took several days to think about their purchase and specifically wanted Warren as their salesperson. Thank you for all your help.
I am very pleased with Ashley HomeStore and their customer service. Heather (manager) was awesome! I had my bed, electric base, and frame delivered and was not pleased in that the electric base did not attach to the frame. The frame could move all over.. I returned to Ashley and spoke with Heather and she was able to assist and my electric base was changed to one that attached to the frame. Thank you Heather!!
Melissa was great, made me feel very comfortable and was very helpful
Very helpful staff. Matthew helped me find exactly what I wanted!
Mercedes is a very excellent sales person. I will deal with no one else but her. My husband a I just bought a new mattress with adjustable base. She was Very knowledgeable and answered all of our questions. Thank you again for all of your help.
Warren was very good to us. Before pushing a specific bed to us, he actively listened to what my wife wanted. I appreciate the good service.
Warren was so friendly. Definitely see him if you come in. He was patient. And thorough and took his time with us to get us the best options. Recommended a living room set we love. Will be back when it’s time for the kitchen to see him!
Don’t buy from this store, the staff are very unprofessional, i’m still waiting for a refund from 3 months ago, i called they hang up on me, and all they tell me is that the supervisor Shelby is not available that she will call me the next day witch is false the supervisor has never called me!!!!
Melissa Toledo was great and knowledgeable
Warren was outstanding went above and beyond helping me out to buy my furniture
my man Warren always takes great care of me. I’ve known him for over 10 years and he always has excellent customer service skills. Please go see him he will take care of you.
Warren was very helpful
Thank you. Warren understood what MaryAnne is looking for. He showed her quality stuff. MaryAnne's very delighted with his salesmanship and looks forward to working with him again.
Dylan John was my sales person.I could not have asked for anyone better.He was patient and kind.I did not feel rushed.He assisted me in my full understanding of my purchase.I would not hesitate buying from him again!
Joe Forester provided excellent service in assisting me with choosing furniture for my new beach home. I highly recommend shoppers who visit The Ashley store in Delmar to ask for Joe.
Dylan took great care of us when we came in last week. He really listened to what we wanted and found us great furniture within our budget. We will definitely buy more furniture at Ashley Homestore thanks to Dylan’s professionalism!
Had a very nice gentleman help us. His name was Dylan. Disappointed at the time it takes to get what you want. But not his fault.
Mr Ward displayed excellent customer service and made my shopping experience very pleasant. He was very knowledgeable and very helpful.
Mr Ward was a good guide for us to decide what products to buy. He was very helpful to explain the process and final cost of our purchase. We were very pleased with our sales representative!
Ajjay is an awesome salesman! He explained everything about mattresses that we could ever need to know, and was a really friendly, caring, and personable help. We will he back to see him in the future!
Very good professional worker. It was a pleasure working with him!
Great service representative
Warren was an awesome help today
Warren was very knowledgeable and very patient person for my inpatient self. He showed all options for the items I wanted he remained very professional and honest. Very good and would return in the future.
Warren was very pleasant, helpful. knowledgeable about helping me. I really felt welcome.
Warren was excellent and very patient with us
Warren Ward was an exceptional salesperson! He was so helpful and made sure we we well taken care of! We would definitely recommend him and deal with him again. Thank you Warren!!
Warren did a great job helping us find the right love seat for us
Warren was absolutely great! Very knowledgeable patient and friendly.
Mercedes was amazing and offered outstanding customer service. I would highly recommend visiting her at the Delmar store. She even helped me on her day off. Totally went above and beyond....thanks Mercedes hopefully lots of people will come visit you! If I owned a business I would be lucky to have you as a colleague. Thanks again for all your help. Laurie
Missy was very helpful and professional.
Matthew is amazing! He really hooked us up with a 6 piece dining room set, a new king bed frame, Beautyrest mattress with box spring and protection plan! He was super patient and understanding of our budget. If you go, definitely ask for him!
Warren was great...He helped me find just what I was looking for and guided me through the process. Exceptional service
Warren was very personable and offered me options. When I stated what I was looking for he took me to those specific pieces and showed me others on the computer.
I really enjoyed working with Dylan John at the Delmar store. I initially came in with my daughter and we went everywhere in that store! We were very open about our thoughts ( "isn't that ugly" or " this could work"). And we asked Dylan lots of questions.. We got it down to 3 options for living room and a suggestion for dining room ( which I wasn't really looking for). Got Dylan's card and left. About 2 weeks later, I came back with husband. I saw Dylan. And he remembered me..without my daughter! Even though it was super busy that day, he kept stopping by and checking on our progress. I felt very comfortable working with him. We bought living room and dining room furniture. Didn't feel pressured. Didn't feel hovered over. I'll be back!!
Warren was an absolute pleasure and a true help with all our questions
Warren was very helpful and knowledgeable.
Warren was very helpful and very knowledgeable. He was also a pleasure to work with
Warren was very informative, and very knowledgeable.
Visited the Delmar Ashley Home Store today. I had a fabulous experience. Joe was an amazing rep. He took his time explaining things, listening to me, and working with me in purchasing my items. Will definitely return.
Warren as always is an awesome sales person . I look for him every time I come in. He works with me on whatever my needs are at that particular time .
Warren was a good sales person , he got me exactly what I wanted. I’ll definitely be coming back !
Mercedes was a great sales consultant. She wasn’t pushy and took her time with us, allowing us to find what we wanted within in our budget. Our furniture got delivered 2x quicker than anticipated. The two gentleman who delivered it, Khalif and Antonio, were very professional and quick. Furniture was beautiful and so comfortable. Had a great experience overall, and we will be back! Check out Mercedes for your furniture wants and needs!
Jessica was very knowledgeable about the bed we were looking at and helped us with the whole buying process. She will be our definite salesperson for future purchases and we will refer her to other prospective buyers. Awesome experience!!
Mercedes was wonderful to work with!
Jessica was amazing start to finish
He is a excellent salesman very friendly. He knows his job very well. When I asked he took me to just what I was looking for. I'll add 5 more stars if I could!!🌟🌟🌟🌟🌟
Today I came into the Ashley store in Delmar, DE to purchase a living room set. I was greeted by Warren Ward and he handled everything that I needed. It was a pleasure talking to him. The customer service was awesome 👌.
Awesome staff! Mercedes was very welcoming and helpful. I will definitely come back!
Warren was very helpful and quick.
Dylan John was great! He was friendly, down to earth and extremely helpful in talking about certain pieces of furniture.
Jessica was great to work with! She listened to all my requests and made finding the right bedroom set quick and easy! Amazing customer service!
Warren did a great job finding exactly what we were looking for !!
Warren is awesome he worked with very curious. He worked with us helped us and we came back to purchase more. Really nice gentleman
Warren did a fantastic job helping us with our purchase of our new couch!
Warren was very knowledgeable and pointed us in the right direction for our new sofa. It was exactly what we were looking for!!
Warren was awesome!!
Warren was knowledgable, helpful and wonderful. Made our first visit a great experience and will be back thanks to him.
Warren was very helpful and knowledgeable. He went out of his way to make our first visit a great experience.
Very friendly and helpfull.
Man lives in the real world. Definitely helped us out found everything we needed in a instant no problem and also had alot of knowledge to share about the products! Definitely need to go talk to WW. Warren Ward
We came in looking for in stock living room set, knowing there was a wait for furniture during covid. Betsy was super efficient with finding us a sofa & loveseat that we were able to pick up later that day. Warehouse guys were helpful and we definitely recommend shopping here!
My husband and I were greeted at the door by Ben. Ben was great. I had been to the store the previous day looking and had narrowed my couch selection down to three sectionals. I brought my husband back the next day and I told Ben I was there the day before and now wanted to show my husband what I picked out. He followed us while I showed my husband. He explained every piece to us and told us we can create our own sectional if we didn’t like what was on the floor. He was very patient and honest with us. Once we picked out our sofa we went to the beds. We told him our issues and he showed us three mattresses. He thought the first one would be too soft and we agreed. He thought the second one would be more for me and not my husband and again he was right. When we got to the third one he thought it would be perfect for both of us and again we agreed. He explained to us all about the mattress and the adjustable base. Ben also showed us the mattress cover options which was a great help. He explained all the warranties to us with the mattress and sofas. Ben offered us everything he could offer us. I will definitely recommend Ben to my family and friends. I feel he really loves his job and that shows by the way he was patient with us and could answer all of our questions and explain everything to us about the different items.
Thanks to Warren for his amazing service at Ashley furniture. I recommend his services. He did wonderful job.
Mercedes is the best to work with at Ashley Furniture in Delmar,DE. She is easy to work with, doesn’t harass you like some sales people do and she goes above and beyond to make sure you get the best deal!
Mercedes is definitely one of a kind! She was patient, understanding of my needs and budget.. I never felt pressured, I ended up purchasing my bedroom set (which I love!) due to COVID, delivery times were delayed, but she made sure to keep me updated on any news she had in regards to my bedroom set! I can’t imagine buying anything from anyone else.. when it’s time to buy new furniture for the rest of my house, I will be going back to see Mercedes!! I recommend you do too!!!
We needed a new bedroom suite and mattress since we are remodeling the upstairs of our house. Mercedes was extremely helpful and fun, and no issues with overintrusion like some furniture stores. The selection and price point was perfect for us and we got all our new pieces delivered well ahead of the quoted time, which means a lot since the pandemic. Absolutely thrilled and will come back next time we update a room.
Mercedes was helpful from the moment I walked through the door, she helped me make a wonderful decision in purchasing furniture for my new home
Mercedes was very polite courteous and professional friendly made my shopping experience fun I would visit again with her as my sales associate
Went looking for a new bedroom set with out really knowing what we wanted. From the minute we went into the store we felt welcome. Our sales man Warren Ward was beyond patient and understanding. I'm pretty sure we changed our mind 4-5 times. He made sure we understood all the differences and the finer points of each piece and when it was all said and done he bent over backwards to make sure we had the best price possible. From the management staff to the cashiers it was a very pleasant experience and will definitely be my go to place for any future furniture needs.
My wife and I stopped in at Ashley Home Store in Delmar in the middle of a snow storm to shop for furniture for our new house. We were assisted by Ben Miller, one of the best sales people we have ever dealt with. Due to the inclement weather we had to get back on the road before concluding our purchase. Over the course of the next week Ben assisted us in an extremely professional, competent and helpful manner to conclude a substantial purchase of the entire contents of our house. If you're in the general area (our house is in Greenbackville, VA) Ben and Ashley is the only way to go.
Mercedes rocks!!!
Mercedes Patterson was an excellent salesperson. Very helpful and personable! The furniture is beautiful and well made too!
Warren was patient with our choices and was able to get us a loveseat/couch combo for a reasonable price and set up everything for us, so we did not have to worry about anything. Great customer service
Warren was very helpful and made my shopping experience easy and delightful.
Bill Wood did a great job selling us our new power adjustable bed. He was very informative and not pushy. We actually left and shopped around then returned and made the purchase.
Had a great experience at Ashley's. Uncle Warren did a great. Thank you for patience.
Warren is awesome! He gave me some ideas of what I was looking for and he made it happen!
Warren was a great help! Wonderful customer service!
Matthew was very attentive, took notes on every little item in the store we liked. At this time we were looking for a specific piece for behind our sofa. The one we thought would work didn't. We calling Matthew to let him know. Matthew was very cordial and we told him there were still items on our wish list that we are sure he will be able to provide for us in the future. Matthew only being on the job himself 2 weeks was training another associate and was doing a fabulous job of training. Matthew is everything my wife & I look for in a sales associate.
Warren was very patient and answered all my questions.
Warren was a great salesman was very patient with my indecisive mother he helped out a lot and knew exactly what she was looking for!
I would like to thank Mercedes Patterson at the Ashley Furniture store in Delmar, De. She is a wonderful salesperson who helped my wife and I to obtain a new living room set. When we wanted to switch out to a different style of end tables and cocktail table, she used our descriptions to look up the exact pieces we wanted. She then worked to get us the best price possible. The whole process went smoothly. The gentleman who delivered the furniture were very friendly and helpful. I would definitely do business there again.
A great shopping experience. They had everything I was looking for, and MORE!!! Very courteous & helpful staff! Offered more than I was even hoping for, very knowledgeable about the items they had available & in stock! Was able to get me multiple discounts as well! Furniture is absolutely beautiful!! A big thanks to Bill Woods for helping me find exactly what I wanted!!!! Thank you again! Will definitely be back!
Warren was great working with us in finding the best furniture to suit our needs.
Mercedes was extremely friendly and helpful with finding the perfect bed for us! We will definitely be back!!
Mercedes WAS WONDERFUL, I have never had a more easy and fun time shopping at Ashley furniture as I did with her. She treated us so well and even walked the whole store about 4 times with us to make sure we liked every little detail about the items we purchased. She was also so kind to my children and did not make me feel bad at all for having them come furniture shopping with me. She made me feel comfortable the whole time and like we were not bothering her which made me feel even better about buying everything I needed for one place rather then going to multiple store to get out livingroom items. I have used a different person each time I have shopped at Ashley furniture but I will request to see Mercedes from here on out!
Dylan is great to work with. Friendly and not pushy at all. Highly recommend Ashley Furniture and ask for Dylan!
Great customer service! Mercedes was more than helpful! we recently moved to Seaforrd, and will definitely be back for Living/Bedroom furniture! Thanks again Mercedes! See you soon!
Ben was wonderful! He was accommodating, knowledgeable, and allowed us time to think over our purchase. He did not push or pressure us at all! He worked hard to get the best deal for us, too. He was very easy to talk with and made us feel very comfortable and confident in our purchase. Thanks Ben! You did well!
Melissa T. was such a pleasure to work with. She was very personable and honest. She also went above and beyond for us to help get an issue resolved with our order. If you are looking to purchase something and you go into Ashley Furniture please ask for Melissa T.
Great service and Melissa is very knowledgeable
Warren was very helpful and fun. Would definitely recommend!
Warren always keeps it real
Mercedes was very helpful and knowledgeable. She was also very polite and made my first time experience with Ashley a great one.
After searching various stores for the couch that the boss lady wanted we decided to visit Ashley in Delmar. We were greeted by Matthew Simms. Upon the boss lady deciding on a couch Matt ensured the process got approved dispite purchasing a new car a week ago. Turns out today was Matt's first day but you couldn't tell with his professionalism and ensuring we were happy in the end. We will be back for any future needs.
Warren is DA MAN!!!!!!!! He was VERY accommodating and helpful, also extremely patient with us, while we were undecided in what to buy. He even stayed after hours, to make sure we were happy and walked us out. He, along with Dominic, worked endlessly with us and got the job done and we purchased a BEAUTIFUL sectional tonight. If you are in need of any type of furniture, drive right past Johnny Janosik and come to Ashley Furniture and ask for Warren. You WON’T be disappointed!!!!!
He was amazing put up with me changing my mind and did everything to make me happy. We will be back!
Mercedes was very friendly and very happy person. I’m very pleasant with her😉
Mercedes was wonderful person to me
Warren was great. Great service.
Melissa was extremely personable and honest. She made the experience fast and easy. We thoroughly enjoyed working with her and will in the future!
Wonderful store with a wide selection of options for furniture!
We bought furniture here a few years ago and the experience was great! Same this time. Patrick was very accommodating helping me with sizes, colors and so on. Good job!
Warren was a huge help. Zero pressure to buy. Very patient with me and all the ideas that I had. Would highly recommend. Made furniture buying a breeze.
Warren was so helpful and knowledgeable. If you are looking for furniture, go see Warren at Ashley Furniture!
I had moved from NYC to Salisbury, MD. My husband and I decided to start looking for furniture once we were approved on the apartment. We stopped off at Ashley in Delmar, DE and met Melissa Toledo. She is super friendly and very helpful. We ended up buying our bedroom set with mattress right away. I would so recommend Ashley and Melissa Toledo. And definitely I will be back because I still need more furniture lol.
Wasn't impressed. Seeing how dirty the carpet was started everything on the wrong foot. You want top prices but keep a dirty floor, thanks but no thanks. Since our previous visit 5 years ago was similar, we might stop by in another 5 years.
I’ve been buying from Warren once 2009 and have always been more than pleased with hi service. He actually picked out the perfect bedroom set for me years go that I still have.. He always takes time to asks questions to determine why furniture type will fit best in the environment. He’s great!!!
Warren was excellent personable very knowledgeable about products!!
Warren was a fantastic sales person very educated and helpful. Would highly recommend.
Went here mattress shopping and prices are inflated vs online and any other store. When negotiating price and financing they would not budge on anything. Went elsewhere. The salesman was pushy and sat there while we tried beds. Manager that was there was not helpful when trying to negotiating pricing. I came here to leave with a mattress. Also offered to pay cash for a mattress with online pricing if they threw in a mattress protector as well and they declined. Will not be going back
A great sales woman. We had no problem waiting for service. Great deal in our purchase.
This store was very helpful and customer service was the top priority. Melissa was my saleswoman and Ashley ran the final numbers. The rapid response and accommodations for the items I requested were incredible. The managers also willingly stepped in a few times to help out with final pricing and delivery dates. Overall, I couldn’t have been happier with my experience. Highly recommend shopping here!
Our designer consultant was wonderful. Prices were very resonable
I ran into some problems with being able to pick up my furniture in time from their warehouse, Dominic and his staff at the Delmar store went over and beyond to make sure I was still able to pick it up after driving 2 hours 1 way to come get it. Their willingness and dedication is greatly appreciated and I highly recommend their business. Thanks again Dom.
Warren is a good salesman for our second purchase!
Shame on you Ashley. Why would you only put together half of a teacher’s desk? Totally messed up. After waiting 10 weeks for it to arrive, they delivered half as a curbside drop off since it was in stock and when the other half arrived they wouldn’t put it together because they delivered it separately. RUDE. No empathy from Sarah in management. Not my mistake. Very disappointed.
My husband and I had the pleasure of having Manny Taveras as our product specialist. He helped us find the right furniture for the right price and addressed all of our concerns and questions. His manager Dominic was also very professional and fantastic with any concerns we had as well. We will definitely be going back in the future for any other furniture needs we may have and look foreword to working with Manny again.
Warren is very patient and willing to help make sure you’re satisfied.
Warren has great customer service skills. He’s the best.
Found what I wanted. Salesman was great, but didn't notify the warehouse (at another location) that I paid for assembly. They were not happy and I had to wait.
I walked in with a small clue to what i wanted. The salesperson (Mercedes) was wonderful
Smooth process loved Nicole n Dominic
Warren was exceptionally helpful!! He was very kind and made my purchasing experience great! Absolutely recommend Ashley Homestore and find Warren when you arrive!!
Warren was very helpful and polite everything was very good good he was the best
Great experience with MERCEDES! Listened to everything we liked and wanted, and gave great advice on things to think about when making decisions!
Mercedes was super helpful. She got us all the furniture we wanted and in a timely fashion. Highly recommend her!
Once again Warren Ward has went above and beyond as a salesman. He never cease to amaze me. Always gets me exactly what I am look for. Thanks Warren for your help!
Chris Ecker did a wonderful job and we were extremely satisfied
Warren was extremely helpful and made us feel valued. Go see him for all your furniture needs.
Nice store...way to expensive plus you have to pay for shipments and set up.
Warren did a wonderful job and treated us like family. Shout out to Anthony as well!
I started my career here almost 5 years ago. The relationships that I’ve built with my clients over these years has been amazing! I know the typical furniture store means pushy sales people who stalk you throughout the store, NOT here! We want you to enjoy your experience here to its fullest. Our floor has a great variety for everyone’s style. Come in and check us out!! Ask for me! 😉😉
Very patient
Mr warren did a excellent job showed us around and had a good laugh
This store has helped me grow for the past 4 years! I started when I was just 16 years old as the greeter and now I’m the Sales Assistant AND Greeter since they saw potential in me and helped me grow as a person. I’m grateful for what they have given me!
Went to Ashley furniture and Warren was a big help. Helped us pick out some wonderful furniture. Go check him out.
Very good salesman. Really worked with his customers.
Great experience!!Mercedes was the best!!!!!!!!
Warren was very helpful, as soon as we walked in he helped us with finding everything we needed for our new apartment.
Great customer service!!
Thank you for Mercedes for all your help. You were absolutely terrific and very helpful.
My husband and I worked with Mercedes this past weekend. She was helpful and went so out of her way to get us what we needed. Exceptional customer service and a very nice person. Could not have had a better experience.
Plenty of selection, Salesperson, friendly and very accomadating.
My salesman was Waren Ward he did an excellent job and was able to match a bed that i seen at another furniture store...Plus I also purchase a King size mattress. Can't wait to get my King size bed , So excited. Thanks Mr.Ward job well done.
Absolutely amazing we recommend Warren anytime hands down !!!!!!!!$
Mercedes was awesome, made the buying process quick and painless, and i did not leave with any questions left unanswered. 10/10 would recommend.
After being sent to see Mercedes from a family member who raved about her service, I can honestly say our experience was somehow even better than my family described. She was so knowledgeable and was able to help us find the exact piece we wanted and even found us the perfect bed for our needs. Mercedes was always on our side and made sure we were getting our needs met. She was never pushy and was more concerned that we got what we needed and loved rather than pushing for the largest sale. I will send everyone I know who is looking to Mercedes!
Mercedes Patterson was great. she helped us with our new sofa and chair. It was hard to pick from great pieces. Mercedes took her time with us and was very patience. the overall experience was great. would recommend Mercedes Patterson to help you too. thank you Mercedes.
Just an awesome experience. So very satisfied with our purchase and our sales representative Mercedes Patterson. Great day!
Warren was a pleasure to work with. I had a hard time deciding what I was going to do but Warren was very patient with me. He even answered by weekend calls when he was off. He always made himself available when I needed him. Great sales guy 👍👍
After leaving the Ashley store in Millsboro Delaware this was a lot better.associate was not pushy but very helpful.
Very personable friendly patient and all around very nice guy
Warren was very kind and gave great information. He has such a friendly spirit. Anytime I need furniture, I go to Warren.
The store's inventory is well stocked, but somewhat lacking in variety. However the staff are excellent. Nicholas was super helpful, and was able to secure an awesome quote for us.
We were so very fortunate to find Warren! We have been shopping for 6 months and he took care of everything smoothly..
Mr. Ward was helpful again the second time around getting another lift chair for my stepmom! Definitely recommended!
Mercedes gave excellent and thorough service. She answered all my questions and helped me find the best options for my new sofas. Would highly recommend.
Warren Ward did an excellent job helping find the couch/ sectional that we wanted. He is a very friendly gentleman
Warren did a great job working with us to find the perfect bedroom set. He was very professional and helpful!
Excellent service by Warren B. Ward and suggest coming to him if you are looking for furniture
Warren was very helpful with what we needed.
Very quick, easy process thanks Warren Ward!!
Warren has been my go to guy for the past 6 years. Every 2 years I make a purchase. Make sure when you shop, you shop with him for all your needs. He's very patient, knowledgeable and gives great recommendations.
Warren was awesome ! And Very Professional
Mercedes was extremely friendly and helpful! Great experience here!
I purchased a very pricey sectional living room set, which 3 of the chairs had to be ordered. I waited almost a month for it to be delivered, & after delivery I started to smell an odor from the sofa. The chaise on the end of the sectional had a very musky, strong sweaty odor on the cushion. Contacted Ashley's with my concerns of the smell. & they agreed to replace the chaise. I had them pick the chaise up because I did not want my kids laying down on the chaise part. The management department made certain the chaise was reordered & a rush order was put in. Let's just say, it's been another month without the chaise chair & I am paying for furniture I have yet to enjoy.
I’m not sure if I bought my bed in this store or not. I bought online but regardless it was with your company, now this is the WORST store ever when it comes to buying beds etc. There website says “free shipping” they charged me and EXTRA $200 for shipping plus the mattress is HORRIBLE had to spend from my own money to buy a box spring for the mattress to be higher.
Here's okay just shopping around.
My wife and I were looking for a couch for our new place. Mercedes helped us find one the perfect couch. Couldn’t have asked for a better saleswoman. Thank you Mercedes! From the Reid’s.
Loved Warren, very patient and very knowledgeable. Definitely Recommend.
Very nice people and clean store.
Hi Mr. Ward was very professional and courtesy. Very friendly and nice.he helped a lot.
Mr Warren was very funny and he helped a lot with the process
Very nice selection, helpful staff! Ask for Chris, he knows his stuff!
Warren B. Ward. Very knowledgeable and helpful. Complete staff was friendly, kind, and polite.
Salesman Warren was very helpful. From the time we walked in he showed us options for what we was looking for. Recommend stopping in and talking to him for whatever it is that you are looking for.
Warren was the best to work with. He fixed us up . With no pressure. Thanks Warren! The Davis
Warren was so helpful when we bought our kids furniture. The process was super quick and easy.
We had a Terrific Experience with Dwayne Fletcher! Dwayne was Extremely thorough and well versed with all the Products you carry!
My husband and I were so pleasantly pleased with our experience at this store. We were greeted promptly and introduced to a very sweet young lady, Michaela who asked what we were interested in, directed us, and said she would be around if we needed her and would touch base occasionally. It was so refreshing. Other stores made us feel pressured and we just wanted to escape! This was a wonderful experience. Michaela was so patient, so helpful, and so knowledgeable. She quickly became a wonderful resource to find exactly what we wanted.
Great employees and good selection and prices
It has become a yearly tradition for my husband and I to go shopping here. Chris is wonderful- very knowledgeable and friendly. We have bought our living room furniture, kitchen table and bed all which we love.
Great prices,friendly and courteous staff.
Thorne was super helpful and very patient helping me pick out furniture for our new home!
Thorne, the salesman we had, was great and knew exactly where to find the items me and my mom were looking for. He was also very kind and patient as well as honest. I would totally recommend him and we'll ask for him again the next time we go to the Delmar Ashley's location
Great customer service hard to get financing
Sales lady very helpful, friendly and patient. Showed me many selections in a variety of price ranges until I finally picked one I was interested in. Custom made so explained that, helped me pick it color, arm, etc. Delivery men very nice, courteous and careful with my chair as well as my door frames and floor so as not to scratch or dirty anything. Had several weeks to pay while customizing and very good experience when going into store to make payment. All in all a great experience and live my new chair.
Chris, my Sales Rep was fantastic! If they ever lose him, they'll regret it. He was kind, patient and MOST IMPORTANTLY, HONEST! He didn't push for a sale. He didn't unnecessarily upsell. I told him what I was looking for and he worked hard to help me find what I need at a price I could afford. Thank you, Chris! I'll buy from him again. The only problem was my name was left off the list for same day delivery. Two gentlemen movers where scheduled to be done with their work day but still delivered and set up my furniture. I am so grateful to those gentlemen for their hard work and accommodation.
Love my furniture.
Nice store, nice employees
DO NOT BUY from here (false lending practices) ILEGALL to tell someone something’s covered to get them to buy it when it’s not. In April 2019 I purchase 9,000 in furniture for my first new home that I closed on in August 2019. During the purchase I explained this will be moved from my current residence to my new. I was reassured EVERYTHING was covered in my 900 dollar warranty except for pet scratches/tears from pets in specific. Forward up to the move the headboard is EXTREMLY heavy… even tied it fell and busted my brand new bed ALL up. I had no worries because I new accidental would be covered. So Monday I call and send in pictures to the warranty place and hear back a week later after calling them on and off with no answers for a week. ONLY to find out that my claim has been denied. NOTHING is covered because it happened during a move. In the small print it does state that – something NO ONE made me aware of when I was purchasing it in store and reassured me that it would be covered. I called Ashley’s directly in Delmar and they also informed me nothing was covered on their end either for this bed I just purchased in april 2019. NO HELP WHATS SO EVER!! The sales representative Mercedes even left me a voicemail stating she had no clue it wasn’t going to be covered and also that she had no clue moving was an exclusion. They are selling plans and furniture that they know NOTHING about. I will never recommend them to anyone. WASTE OF MONEY AND TIME
Wonderful experience !!!!!!!!
Manny sold me more furniture and as usually I am VERY pleased with Manny.... GREAT JOB
Great store with lots of options on display. Manny is great!!!!
Sales lady was nice
Courteous staff. We found the furniture we were looking for.
I recently purchased a new sofa and chair at the Ashley HomeStore. Mercedes was an outstanding sales consultant. She was patient and answered all my questions. She even called me after my furniture was delivered to see if I was satisfied with my order.
Great customer service! They greet you as soon as you walk in. It is bigger than I thought it would be. The store was well organized and thematic. It is a bit of a maze, but an organized one. They aren't too outrageous in price and have decent specials. I will be going back.
I loved my whole shopping experience and with the help of Manny Taveras it made our day! We got exactly what we wanted and the teamwork of their staff was awesome! We love our new furniture and the delivery was efficient and were very knowledgeable! I would recommend this to anyone I know!
Great selection and great prices equals a fully satisfied customer!
April Milligan helped us find the perfect table at an amazing price - all with delivery scheduled within a couple days of purchase. Overall fantastic experience with April at Ashley’s, will likely return again and recommend to family & friends. Thanks April!
April Milligan made our furniture shopping experience a blast. She helped us find the perfect table that both suited our space, and our lifestyle. She's knowledgeable and helpful. We will return to Ashley's and recommend to family & friends in the future. Thank you April!!
Mallory was a great help to me and my wife as we were shopping for a new couch! She quickly answered any questions we had, and knew exactly what we were looking for. She answered any questions we had, and returned our calls even on her days off. Very appreciative of her dedication! Will be shopping here for our future needs.
Staff was friendly
We ordered some furniture and the customer service representative was outstanding. Now we are waiting for the order to come in.
I havent had my living room set for a year and it is not comfortable. I got it from Ashley Furniture Store It makes my back ache b cause all my back feels is wood and bulky stuff. It is so uncomfortable . The cushion is sinking down on my loveseat feels like I am going down to the floor. All I feel is the frame.
We had a great, stress free furniture shopping experience and found a sectional we love thanks to Ajjay Tambie at the Delmar FurnitureLand store! And John and Andrew did an excellent job with the delivery and set up, making sure no damage came to our furniture or house. 10 out of 10, will shop at FurnitureLand again.
We went in just to browse for new couches and we ended up working with Taylor who is beyond fantastic! Taylor helped us find the very best deal and bent over backwards to make it work for us with financing as we were about to settle on our house and could not take out any new credit accounts. We now have our new couch and loveseat and could not be any happier with our purchase. If you go in, ask for Taylor, you will not regret it! The furniture and customer service will bring us back anytime we need new furniture!
Best furniture store on the eastern shore.
Had a terrible experience at Ashley furniture store. I ordered a whole bedroom set including additional items. Was told that it was guaranteed 21 days. Just to hear the day before it was all supposed to be delivered that they forgot to get a piece and told me I had to wait another’s 21 days. So before you buy and spend your hard earned money somewhere. Make sure they keep their word.
Looked but didn't buy.
Very helpful employees, and a selection worthy of making a future purchase. I have bought many items from Ashley over the years, and shall continue as needed.
Mercedes was excellent! We gave her an impossible task and she went above and beyond! She found our perfect match in about a half hour or less. Excellent personality and service. Thank you again for all your help!
Great furniture, reasonable prices & great customer service! Thank you Joe!
Stopped in Ashley Furniture today and Warren was our sales person and did a awesome job!!! Very Knowledgeable and professional... pleasure to deal with!!! Whole process was easy and pain free!!
Good value
Purchased there from Mercedes she is very good to work with. And very knowledgeable
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
