Ashley | Dover, DE 19901

Phillip was knowledgeable, friendly and extremely helpful finding a table for my parents!!

They deserve no stars. My worst experience as a customer of a furniture store. I had to prepay for all my furniture when I ordered and was told I would receive the dining furniture within 8-12 weeks. Placed the order in March 2022 and now it’s September 2022 and still no dining chairs. I’ve been given a runaround every time I speak to a rep at the store over the phone with new ETAs every time I call to get an update. I was finally given an ETA of 8/30/22 and when I called on 9/1/22 the manager Steven tells me the items still shows an ETA of 8/30 but they don’t know where the furniture is nor can they give me a date of actual date of delivery. Ridiculous customer service and highly disappointed. Ashley Furniture is one of the only furniture places that don’t let you cancel the order 3 days after you order it. They have taken our money and promise an estimated delivery but now after 6 months still no furniture. Save your time and money and buy from any other furniture place (Raymour, Kirkland etc. as they have kept their word with their estimates delivery dates unlike this company). I’m without my dining chairs for 6 months!

Phillip is an awesome salesman. He made sure that I was taken care of. He went above and beyond to help. Awesome personality. Thank you Philip.

Got what I wanted thanks to Kat and her research

Kat Dixon is a superb sales rep who is totally professional, courteous, and efficient. It was a pleasure shopping for and purchasing my new bedroom set. Thank you Kat and the Ashley Dover team!

Trying to find Bar stools!

Love the store but very pricey for the cheaply made products but that is mostly all furniture stores in Delaware. You are paying for the brand name not the product.