Ashley Store Middletown, DE

Jacquelynn Truax was an amazing rep. She greeted me as soon as I walked in the store and asked the perfect open ended questions, guiding me into a section of the store that best fit my responses. She thoroughly explained all of the benefits and sales going on. I left feeling confident and secure in my next steps. 5 stars.

Kyla was very friendly and helpful

Will was very accommodating for our late visit. He put up with my silliness and made it a fun experience!

Odell helped us today to find our new sofa!! Best representative ever!!!!

James greeted me immediately when I walked through the doors. I told him what I was looking for and he assisted me and found the perfect option. Thanks James, you gained a new customer for our furniture needs.

James was amazing !!!!!!!! He needs a raise !!!!!!! Now lol Dorothy assisted with all my needs as well .

A very well stocked place. The staff was welcoming and personable. I would recommend this place to all my friends. R. Martin

Mason and Odell provided great service and accurate information. They were willing to work with us to stay within budget for a high quality product. We highly recommend them.

Today I purchased furniture for my new home. I had a great experience searching for the items. It was a seamless time working with Dorothy.

Jacquelynn was fantastic as usual!!! Love this store and the staff! Always a positive experience:)

James was very helpful and was able to get us exactly what we wanted. Great experience and will be back for our next room refresh.

Kyla was great to work with and very helpful!

Jaqueline was the best and Elena best customer service

Thank you James for helping me pick my perfect couch! I’m so excited to take a nap on this!

Mason was very helpful. He helped us get the best possible deal he could give us on the pieces of furniture we bought. He even moved a couch so we could look at a carpet before we bought it.

Kyla was very patient with the little kids and really helpful

Kyla helped my mom pick out couches and was super patient with my toddlers in the store. She was great!!

Will was kind and patient and an awesome salesman! Dorothy was amazing! Can’t wait to get our new furniture!!

Seville was awesome. Very patient and professional. I would highly recommend her.

Kyla was very professional and helpful.

Will was amazed only helpful!

Mason was extremely helpful!

Jacqueline traux was extremely kind, extremely helpful. Super patient, and very willing to answer any questions & has your best interest at heart!

Dell was a great sales associate helped me out a lot

Jacqualynn was phenomenal! And so was Dorothy! The experience was great. Every question was answered and Jacquelynn was so patient moving furniture around the floor to find the perfect match!! Thank you both! I hope we enjoy the furniture as much as we enjoyed this experience!

Purchased a couch from Ashley furniture today and my sales associate was Ashley and she was fabulous!!

Jacquelyn was the bomb dot com!! We are first time sofa buyers and she laid out the information plain and clear and professionally. We got all our needed information without feeling pressured or taken advantage of. Thank you SO much! We will be back for more future furniture!

Jacquelynn was fantastic!

Amazing service! So excited for our couch! Will was fantastic.

Jacquelynn T greeted my husband and I with a smile! We were just browsing for a table, hutch, and couch to eventually purchase and we are super pleased with her customer service and knowledge! We will definitely be back and will be asking for Jacquelynn!!!

James was great to work with!!!

Jacquelynn Truax was a pleasure and guided us, but gave us the space and time to look around, was available to answer our questions and when we finally choose our set, Jacquelynn helped us through the process of checking and ordering the furniture.

Mason J is the man!! Couldn’t have made buying a couch any easier

Mason J was amazing in helping us buy a new our new couch!

Jacquelynn was great!

Odell was very helpful and knowledgeable.! I would come back again .

Mason did an amazing job and helped us! Thank you

Kyla was great! We went in with a general idea of what we were looking for and she was able to take our word picture and match us with the perfect setup for our needs! An all-around great experience with top-notch customer service. We will be back soon to continue furnishing our new home!

With all the stress of moving cross-country, Kyla did an AMAZING job simplifying one part of the experience- finding furniture with ease to fit our new home. After explaining our general style, layout & pieces that we needed, she was able to show us straight to the perfect options. We had a wonderful experience with all of the staff who even made it a more fun experience for our toddler. Great team and excellent service!

We had a fantastic shopping experience Kyla was very knowledgeable, We told Kyla what we were looking for and she showed us everythimg she had avilable, Kyla made our shopping experience so easy!! Greay job!!

Jacquelyn Traux was amazing very friendly and knowledgeable.

Jacquelynn was wonderful in assisting us with our dining room furniture purchase!

James was a Very Helpful Salesman... patient and knowledgeable...

Jacquelynn provided great customer service. Very entertaining and kind. Made my first experience at Ashely’s, one for the books.

James was very helpful and we are getting some beautiful furniture!

We had a great experience with Ashely furniture. The women who helped us, Ashley and Dorothy, were wonderful! We will definitely be back for more furniture in the future.

Jacquelynn was awesome and a great help!

Ashley's it was a pleasure meeting you and sharing our furniture experiences. She was informative and a pleasure to share our experience

Recently moved to Middletown and needed some new furniture. Ashley from the Middletown store was fantastic in helping us find everything we needed. She was very knowledgeable of the products and helped us find creative solutions to fit our needs.

Mason was so helpful!

Go see Ashely at Ashley’s!

Ashley was a fantastic sales person. Very friendly, personable, and helpful when looking at our options for a new couch. Great showroom and easy process for ordering.

Jacquelynn was great! She was very attentive, walked us around the store and explained everything to us. She is very genuine and personable. Highly recommend her when visiting.

Great service and very friendly.

Del was superb. Extremely patient with us as we were not sure what we were looking for right away. We also had to exchange a piece and they managed that very quickly and efficiently.

The experience of purchasing new furniture at Ashley’s furniture was amazing. Ms. Jaqueline was the the best rep ever. She was extremely patient and explained the furniture to us in detail. I recommend her to anyone.

Dell was fantastic. He was so friendly and helpful. Every store should be lucky enough to find young dedicated workers like Dell. We ended up buying a bunch of stuff! If you like my reviews, click on the little heart

My partner and I are expecting, just moved into our home, and went in last night and were looking for a rocking recliner for our bedroom that would be eventually moved down to livingroom with a matching set for the livingroom. Mason J gave us so many options, He was so patient and kind with all my questions and funiture needs. He made it such an easy and enjoyable experience. We came back today (after measuring our space) to put in our order with Mason. I highly recommend this location and Mason J for your furniture needs! We can't wait for our new funiture!!

Dell was fantastic and a pleasure to purchase from

Jacquelynn was super helpful in getting us around the showroom to see bedroom set option. Quick Easy and excited for our new bedroom set.

James was great he got us set up fast

Jackie was great

Jacquen LOVE YOU POOKIE, SEE YOU SOON

Completely different furniture delivered — no resolution offered I spent nearly $3,000 at Ashley Furniture in September for a couch set (a regular couch and a loveseat) that looked and felt great in the store. But what was delivered to my home was not the same product — different color, different cushion sizes, and noticeably lower quality overall. It felt like a cheaper version of what I picked out. I went back to the store and they filed a complaint. Ashley sent out new couch cushions, and that’s when I realized the full problem — the replacement cushions were clearly made for the couch I actually ordered, and didn’t match the couches I received. In other words, this confirmed I had been sent the wrong product altogether. Despite trying multiple times to get this resolved, Ashley Furniture has refused to make it right. I’m not asking for a refund — I just want the incorrect furniture picked up and a store credit to choose the couch I originally paid for. They won’t even offer that. It’s extremely disappointing to spend this kind of money, trust a major brand, and get treated like my experience doesn’t matter. I’ve since filed a complaint with the BBB. Until they start standing behind their products and treating customers fairly, I can't recommend shopping here.

Kyla was amazing! She greeted me with a smile when I walked in, listened to my needs and preferences and she helped me find the perfect dining room chair! Pricing was great and order processing was seamless. Completed my purchase and was out the door in under an hour! Thank you, Kyla and Ashley Furniture!

Jacquelynn was great. Great experience.

Dell was a great help. Dorothy was magnificent. We will be back to purchase from this store again.

Jacquelynn was a super lady. Go see her

Jacquelynn Truax was phenomenal. Extremely helpful and granted me an excellent deal .i give her 10 stars out of 5!

Had an amazing experience, Kyla had helped us pick out the perfect set to fit our home, super caring, amazing attitude, overall an amazing expierence!!

James provided excellent service and helped my mother pick out a beautiful couch:)

James was very helpful without being overbearing. Great selection and the staff was very knowledgeable.

Mason was extremely knowledgeable, helpful and patient. Best experience for us!

Maaon did excellent. Very helpful

Odell is the greatest. Very helpful, thorough, and informative. He even took the time to chat with my children. The entire staff was so friendly. It was a wonderful experience all around.

Today, Will worked with us and he was wonderful when purchasing our custom sectional. He gave us the space and time we needed and was extremely personal. We will be back!

Odell was great!

Dell was fantastic! Thanks for everything!

Jacquelyn Truax was great! Very helpful and informative. I would definitely buy from her again

Great experience. Needed new mattress & box spring. Dorothy was extremely helpful & generous with her time. She was patient & knowledgeable & found us the best deal. We left very satisfied.

Great service and Associates listen well to all our needs

JACQUELYNN TRUAR IS VERY LOVELY,

Odell from Middletown, DE was wonderful to work with and made our experience purchasing our new couch and chair easy and painless.

Jacquelynn Truax was absolutely phenomenal in helping us purchase a new bed! Not only was she so down to earth and helpful, she has an amazing personality. We will be purchasing from here going forward.

Dell was a pleasure to work with! Not too pushy but helped us look for what we wanted. Thanks again!

Furniture shopping is very overwhelming and I spent hours looking online and reading reviews, it was just too much. We went into Ashley's in Middletown and it was painless. Dorothy was very knowledgeable and helpful. Ashley was friendly and great to work with. We are excited to get our new washable, modular sofa.

Very friendly. Great experience.

Dorothy was very pleasant, stress free, and fun. Normally going furniture shopping can be stressful, however she made it so easy and laid out our options perfectly. We will be back for sure to shop with her

Odell was awesome!!!!

Amazing… get Dorthy to help you. Even if you don’t need the help, she will guide you around and help you out. She was amazing!!!

Mason Jopson gave us a friendly greeting the moment we walked in the store. He was very personable and shared his real life experience with some of the furniture we were interested in. He was patient with helping us choose a new bedroom set (we had our rambunctious 3 year old with us) and was extremely informative about all of the options. We appreciated the stellar service we received!

James M. was absolutely a pleasure. Need furniture go see James!

Good experience in the store thanks for Alexis’s warmly and patiently showing around and explaining all my questions

Customer service was awesome! Staff was personable and made sure that you were comfortable with your decisions. They were clear and precise with explanation of their inventory and the various options. Mr. Dell has excellent customer service! Ms. Dorothy and Ms. Valerie also helped in making the process even better!

James Maslin was the ultimate professional! A pleasure to work with and we will definitely recommend him to our friends and family!

James and Dorothy did an outstanding job and were extremely helpful in getting us a fair price for everything we were looking for. Recommend this location.

Kyla was extremely helpful and patient. Thank you!

I had an awesome experience with Odell! He’s a class act and one heck of salesman!

Our sales woman Ashley was amazing. Very kind & knowledgeable about the pieces they had. She helped us find our first couch !!

Ashley was a huge help in buying our first couch. Very professional and personable

Jacquelynn Truax was super sweet and did a fantastic job helping us pick out the perfect couch for our entertainment space. 5 star service!

GREAT EXPERIENCE WITH Ashley Spencer and Dorothy hussnatter I will be back

Ashley was great! She was so helpful and answered any/all of our questions.

Excellent experience

Jacquelyn Truax - Retail associate. Diana wonderful job helping us discover what we were looking for, she was patient while we wandered and chatted. Highly recommend.

Great shopping experience with Kyla today. She was fun and very helpful.

Jacquelyn was very helpful and friendly. She was able to answer all of my questions and made my experience shopping at Ashley a great experience

Alexis was great!

Kyla was great! She helped my mommom and poppop find what they needed! Kyla answered everything they were curious about and worked with them to find the best price available! She was so sweet & patient!

We came to ashley furniture to find a new living room set. We had Kyla as our sales person.And she was absolutely amazing. She made sure all of our questions were answered, and found us the perfect living room set that fit our budget

Mason Joplon was so helpful in our search for a bedroom set and mattress. Would recommend to others searching for a bedroom set.

My husband and I was in search of a sofa to go in our sun room. It’s been quite a challenge searching several store and engaging with many store associate. I must say, Ashley, was the first store associate who showed knowledge and enthusiasm to assist us with our search. We had options but, chose Ashley Furniture because Ashley was the best associate we came across. I will highly recommend this location and DEFINITELY, Ashley (store associate) to assist with your furniture search. We will be back! Thanks, ASHLEY, the store associate!

I came in with my mom to buy a couch for my parent’s room and all of the coworkers were great and friendly! Particularly Ms. Ashley with her great help and loving attitude towards my mom and I. Ms. Ashley was the best!

Kyla is amazing and so helpful She was friendly and made sure that we got the best deal possible

Hello, I had an exciting experience today. I finished out my order with Mr. Valentine. Much patience. Also explains everything to me. I gave me a tentative date for delivery which is awesome and I really appreciate it. Everybody has been kind at the Middletown Ashley store. Thank you so much bye

Jacquelynn was great! We walked in the store and told her exactly what we were looking for (a sectional that all cushions could come off to be washed with an ottoman and chase and performance fabric) she walked us across the store to the PERFECT couch. We went to 4 other furniture stores and still came back. Jacquelynn was also SUPER patient to his as parents shopping with a toddler 😂

We had an excellent experience at Ashley picking out furniture. Jacquelynn was the most wonderful sales lady and made us feel at home looking around and was very relatable and kind. I would definitely recommend her expertise.

Ashley is awesome! She knows the inventory, was very responsive to our needs, and was so patient with us. Definitely will look to her for help with future purchases!

BUYER BEWARE!!!! We had a couch, chair and ottoman delivered in 2024 and all were delivered dusty/dirty, it was quite the ordeal to have them come back to clean (multiple calls to customer service and the local store). Fast forward to less than a year later the couch BROKE in the exact center, as my husband was looking at it to see how/why a barely year old couch snapped, we were shocked to discover the middle support leg was completely MISSING, causing the couch to snap because it was never supported correctly. We called to report the issue to the store and sent many photos from various angles (from delivery date to the day it broke), and the store escalated to customer service. Now, 4 days later we have not been contacted with a resolution. When I call to follow up, I am told “72 hours” until I will hear back, and that the store has no ability to assist; only Ashley customer service can help. They claim it is currently under “manager review.” Astonishingly slow customer service for a very clear manufacturer issue. I’m still hopeful they will make this right, but the lack of communication on their end makes me doubtful. Photos of the couch on Ashley’s website, photo of how it was delivered (missing middle leg), and photo where it broke due to zero support.

Kyla was very patient and helpful. Answered all our questions and helped finalize our dream family room set. 10/10 highly recommend it!

Rya & Jackie were helpful and exceptional helping us find and meet our needs.

Ashley was great to work with, answered all of our questions, got just what we wanted and did it with a smile. Dorothy was also a huge help and great to work with!

Ashley was wonderful! She was able to help me get a brand new mattress and bed set that I absolutely love! I highly recommend her!

Excellent inventory, great pricing, with helpful Sales associates and leadership team on the floor! Special shout out to Jacquelynn (Sales Associate) who was extremely helpful helping us select the furniture, answered all questions and guided us through the process! She is awesome, so ask for her next time you are there!

Ashley Spencer did and awesome job and had complete patience with me while I looked at the entire store to make up my mind.

We loved meeting Dell! He’s a bright young man who is going places. He put us right at ease and we didn’t feel like we were being manipulated or pressured.

Awesome staff. Good deal and friendly vibe.Ashley was awesome to talk to.

Kyla at the Middletown Store was very helpful. She was courteous , patient and answered all my questions she helped me get the furniture I wanted that same day. No pressure. Thank you Kyla

Mason made finding the perfect couch an easy and pain free process!

Mason was very helpful and knowledgeable.

I had the pleasure of working with James during my recent visit to Ashley furniture in Middletown, Delaware, and I couldn’t be more satisfied with the experience. From the moment I walked in James greeted us warmly and took time to understand exactly what we were looking for. Thanks James we found the perfect bedroom furniture set for our teenage son. It's rare to find someone who combines professionalism, product expertise, and genuine customer care so seamlessly. I highly recommend James to anyone looking for a stress-free and enjoyable furniture shopping experience.

Ashley was AMAZING! She was incredibly patient, very kind, and made us feel comfortable. We hope all of our future furniture purchases are with her!

Our first time at Ashley and we got a great first shopping experience here! Kyla was incredibly sweet and helpful. She made the process easy and enjoyable with her friendly attitude and great product knowledge. Highly recommend asking for her! She is so nice!

Walked into Ashley Furniture to LOOK at furniture and ended up PURCHASING a sofa from ALEXIS! It was a Wonderful buying EXPERIENCE! She has a great personality, very helpful and patient! The Managers Dorothy and Mason were also helpful in helping us close the deal. Super excited with our purchase!

Had a very very pleasent time here and Alexis was the best sales associate that we had when we walked in. She stayed with us the whole time and helped us get th couch that we wanted without a fuss. If you have the chance to get her I'd recommend you do. Nothing but good praises.

Ashley was a wonderful sales person!! She greeted us with a smile and was so helpful in helping us find exactly what we were looking for!!

James has been very professional and knowledgeable about the product purchase. My wife and I was happy with the customer service and product.

Kyla was incredibly helpful when we purchased our couch. Allowing us time to look around at our leisure and decide what we wanted while offering suggestions tailored to fit our personal needs. I would absolutely recommend her to anyone looking for new furniture!

Kyla helped my husband and I figure out what would work best for us and with in our price rage. Absolutely adorable super friendly and helpful! You're doing great Queen keep it up.

Stopped in after lunch to browse and was met by Mason shortly after walking in. He was friendly and welcoming right from the start. He showed us around and focused on exactly what we we’re look for, as well as some other options. Mason even sat down and worked with us to draw out exactly what we were after to make sure what we looked at was worth the time. We left with a price and some decisions to make. After talking it over for a few hours we ended up going back and making the purchase an hour before closing. At the end of the day the deciding factor was a combination of the quality of the pieces we wanted, and the overall experience Mason provided. Well worth the time and the money, and I highly recommend seeking out Mason when you get there.

Alexis was very friendly and greeted us immediately. She answered all of our questions we had about living room furniture and she helped entertain our two young children while my wife and I shopped!

Kyla was an amazing sales associate!!! She made us feel so welcome and showed us exactly what we needed as well as additional chairs that weren’t in store! We found the perfect one! Thank you Kyla!!!

Ashley from Ashley was very helpful and knowledgeable.

Ashley did an amazing job! She answered all of our questions and helped us make our decision. We will be back to work with her again!

Thanks to James for the help.

Latanya was such a pleasure to work with. She was very efficient and pleasant in checking me out

Ashley is the most amazing person ever! She is so very polite and giddy, and very knowledgeable. Ashley's customer service made me feel like I was family. I originally came in for my sister, but now I own a beautiful furniture set. Can't wait to see her next time!!

(Translated by Google) :::Kyla::: She's a very kind person who, even though she doesn't understand Spanish, tries her best to communicate with you. We should have more staff like her in businesses that need to deal with customers. Thank you very much, Kyla 🙂 (Original) :::Kyla::: Es una persona muy amable que aunque no entoende el español trata de comunicarse contigo de la mejor manera, deberíamos de tener más personal como ella en los negocios que necesitan tratar con los clientes, muchas gracias kyla 🙂

Ashley was very helpful helping us find a new couch. She also was really helpful keeping our 2 toddlers busy while we were looking at things.

Alexis was very helpful and made the process very easy.

Kyla was amazing she found ga the perfect bed and was super helpful and amazing we love her

James

We had the best experience with Jacquelynn at the Middletown, DE Ashley Furniture store. She was so patient as we took a few hours (with kids present) to pick new furniture pieces for our home. She went above and beyond to rearrange pieces in the store to help us to visualize how they would look at home. I cannot express enough how wonderful she was and we will definitely be back in a few months when we decorate the next room!

Alexis was a wonderful derful person, very informative and very patient, want to come back again and work with Alexis. Thank you have a good day

Thank you Kyla for being so amazing during my bedroom purchase. You greeted my mother and I from the entrance and answered all the questions that we had. Your knowledge, customer service skills, patience and soft skills make a significant difference. I appreciate you for giving me such a wonderful experience. It was a pleasure to meet you!

Kyla was so attentive and answered all our questions. She was knowledgeable and listened carefully to all our needs.

Kyla helped us out at the Middletown store this morning with our sleeper sofa purchase. It was so easy, super pleasant and overall just a great experience. Very appreciative of how smoothly it all went. Great job Kyla.

We bought furniture for our new home and Mason was incredibly helpful and patient with us. We came into the store with our two children and he could not have been more kind and accommodating. We got everything we needed quickly and at great prices. Ask for Mason when you go to Ashley in Middletown.

Alexis is knowledgeable, and personable. She was patient and helped us find exactly what we needed.

Ashley was very pleasant and most helpful

Jackie was very helpful with the sales and financing. Easy to get along with through whole process.

I worked with Ashley said very well showing me around. She got me a great deal we started at $5000 and I left paying $2800. Thank you asley

James was amazing help and support! Thank you 😊 🙏🏼

Jacquelynn Went Above & Beyond, Helping My wife & Myself Pickout A Family Dinner table 6pc set & More for future purchases !! Very easy & Very polite & helped make sure everything was good & that we liked everything we looked at in the store.

Ashley, was a pleasure to work with! She helped me find the perfect sectional and made sure I was taken care of. Everything went smooth and I look forward to purchasing from Ashley Home Store again!

I am so excited to get my new sectional! James was extremely helpful and patient. He went over all the options and very transparent. I highly recommend.

Valentine was great and help us with everything

Jacquelynn was great and help us all the way

No pressure from our salesman Jim. Very patient and was not using to many sales tactics. Thanks James

Jacquelyn Truax was amazing, knowledgable, personable and was able to get us what we wanted and needed. Highly recommend

Mason & staff were incredibly helpful.

Jacqueline was an excellent sales person. I enjoyed the entire experience.

James great service

Jacquelyn and LaTANYA were both great to work with! They answered all my questions even though I was a very picky customer. I knew what I wanted and Jacquelyn did her best to check everything off my list.And she did in fact give me everything I wanted!! Thanks again ladies!!!

Kyla helped me with my purchase a of a beautiful chest. She’s an amazing sale assistant who knows her stuff. She is very pleasant and friendly.

Great experience at Ashley store. I was kindly guided through by Alexis and they even went beyond closing time to make sure I find what I need!

Thanks to Kyla for helping me get a couch I’ve been eyeing for months. She is very nice and professional.

No hassle selling at it's best. Jacquelynn was awesome.

Jacquelyn was very helpful. She was friendly and helped us to make a decision in buying our furniture. Will definitely use her again.

Jacquelynn at Ashley furniture is the real deal. Go see her

James was very helpful. Great customer service and easy process!

James was great!

Went to Ashley with high expectations and was not disappointed, my salesperson was Jacquelyn Truax was very knowledgeable, personable, kind and very patient as I changed my mind a few times.

I cannot express the customer service in the Middletown ashley store from Mason and Dorothy...AWESOME job guys you made to people very happy with all you have done !!!!!! Thank you again !!

James was very helpful and patient. Appreciate his help.

Mason Jopson! In Ashley‘s furniture store at Middletown, Delaware was so helpful. We came in during closing time with about 15 minutes remaining. Despite that.he helped us locate our furniture and made sure all discount were applied. At no point did we feel rushed. This Ashley store has a good salesman and will be back in the future. Thanks again Mason.

Got help this evening from Mason while looking for some new furniture, he was very professional, and helpful throughout the whole process!!! Great customer service!!

Mason was very patient and helpful. He helped problem solve and made quality suggestions. I strongly recommend asking for Mason!

Kyla was most pleasant and knowledgeable. She walked us all around the store patiently listening to our needs and desires. With her help, we were able to find exactly what we wanted. I would highly recommend that you ask for her to help you when you go to their store.

When we entered this location we were greeted so kindly by the sales associate Kyla. She was very pleasant, which we really appreciated! She was helpful in suggesting furniture selections, because we were actually unsure of what we wanted. When we had a question about the fabric of the furniture the answer she gave us showed she was very knowledgeable. She was thorough and certainly professional. She made sure we were advised about all of the furniture selections that were on sale! We ended up making a beautiful purchase at a great price and we are pleased! RCB

Mason, our salesperson, was highly professional and helpful as he helped us choose the right dining area furniture for our family.

The Middletown Ashley team is great. James was especially helpful in my search for the perfect furniture piece for my home.

Excellent customer service with Alexis and Dorothy 😊

Mason did a great job! was very efficient and fast!

Kyla was great! She was patient and helped us so much. Can't wait to sit in our new sofa set!

I recently visited the Middletown store and was lucky to have Alexis assist me with my purchase. I needed a breakfast set and Alexis showed my some options that I had not considered. I chose a table and chairs at a counter height that I am thrilled with. She handled the sale professionally and provided me all the information to schedule my delivery. The delivery went smoothly too, with notification of expected time of arrival. All of this was accomplished in less than a week. I would certainly consider having Alexis assist me with any future purchase. Thank you, Alexis for your patience and attention to detail.

Alexis did an excellent sales job. She is very and professional in her sales approach.

Was harassed as soon as I stepped foot in the store with my mother-I kindly told the gentleman we were just browsing and didn’t need any help-we just wanted to enjoy and browse-he mumbled something rude-I decided to leave-it didn’t seem enjoyable after first entering-I think if we need help we would go to them-this store needs to stop approaching guest as first entering and let guest enjoy browsing alone

James at the Middletown location was very helpful.

Ashley was super helpful

Latanya was great!! Answered all my questions and it was a friendly and smooth process

My experience at this location was great! Thanks to Dorothy, she displayed phenominal patience & customer service. Thank you.

Odell was very helpful!! Product knowledge was great!! He was able to get me delivery within the week!! Super easy to deal with! I give him an A plus plus!!🍀

Mason was very patient with us and was a lot of help setting us up with a living room sofa.

James was fantastic as was everyone else we interacted with. Great overall experience.

I can not stress enough how much I recommend you guys coming in and asking for Dell. The young man just started but did an impeccable job knowing when to come speak with us and when to leave us alone. He answered all our questions fully and if he didn’t know something he would ask a manager. Highly recommend Ashely furniture in Middletown and ask for Dell.

Mason Jopson is a great representative of Ashley furniture’s. Patient and any time I come in to get anything for my home. I look for him. I will not forget to mention Dorothy too. Very articulate and knowledgeable about all she does. Taking all the stress out of her customers .

Dell provided my husband and I with Excellent customer service from start to finish. Thank you Dell!!!

I had a fantastic experience at Ashley Furniture thanks to Mason! He was incredibly helpful and patient as we looked for the perfect dining room server. Mason took the time to understand our style, budget, and space, and guided us to a beautiful piece that we absolutely love. He was knowledgeable about the products and gave us honest, practical advice without being pushy. His professionalism and friendly attitude made the whole process easy and enjoyable. Thank you, Mason, for your outstanding service — we’ll definitely be back and will recommend you to friends and family!

Great interaction and tentativeness from Jacquelyn Truax!

The staff were knowledgeable and friendly throughout the process and I will certainly recommend them to others.

Kyla was wonderful to work with! We were able to think outside the box and make a great impact on my decision. Keep her here

Had a great experience buying some outside furniture with Mason and his trainee. Both were very helpful while still giving us space to shop. Really appreciated their help and suggestions!

ashley at ashley i like how you explain the furniture they have different abilities and you seem to know it all this was the best experience i’ve had spending my money you made it not so scary thanks

Ashley, the person not the building...thank you for being so informative. You told me not to settle just for the look but for my lifestyle. You care enough to make me think about the things I didn't consider. Ashley you really know your stuff!!

Alexis was very helpful in finding just the right accessory for my sunroom. She knew exactly what I needed.

Jacquelynn, Is the best. Made my experience at Ashleys a true treat! Go see her for all your furniture needs.

Mason at the Middletown, DE store was extremely helpful. He worked with us to find a Bed and Mattress that we loved within our budget. The staff as well are very friendly. 🥰

I stopped in to browse the dining room selections. James was so patient and helped me choose between two dining room sets. The SNAP Finance option gave me the flexibility to purchase the set I wanted the most.

Mason was incredibly helpful!

Available and informative without being pushy. Great experience with Kyla!

Kyla and LaTayna were GREAT!!

Excellent experience working with Ashley Very informative nice experience

I had a wonderful experience working with Kyla at Ashley Furniture in Middletown, DE. She was smart, thoughtful, and incredibly considerate of my needs throughout the entire process. Kyla took the time to understand what I was looking for, answered all my questions with patience, and never made me feel rushed or pressured. Her professionalism and genuine care made the experience enjoyable and stress-free. Highly recommend asking for Kyla if you’re shopping there!

Kyla was fantastic! Great experience and will be back!

It was my first time here and Kyla was super kind, helpful and very patient. :) super recommended !!

Mason Jopson and Dorothy were amazing in our search for an outdoor ottoman. They were also very helpful and insightful with info on recliners.

Jackie was very nice and attentive to our needs, she took the time to listen what we wanted

Jacquelynn was lovely and super knowledgeable. She was well educated on the products and listened to my furniture needs!

I had a fantastic experience working with Mason. He was extremely knowledgeable about the different furniture styles and he patiently helped us find the perfect sofa and dining set. He took care of us every step of the way, including the delivery process.

Easy, quick, give great deals and friendly people especially the store manager and my sales rep Jaqueline Truax! Go see her if you need anything!

O’Dell and Masón provided exceptional service. They were patient and knowledgeable regarding all our questions. We can’t recommend them enough!

Today my Fiancé and I visit Ashley Furniture store to find our dream couch and Kyla was very helpful and attentive. We came in wanting one couch and we ended up going with a completely different one based off Kyla recommendation along with 4 mattress. Thank you for making our visit memorable. Be sure to check Kyla out whenever you’re in the area.

Dell thank you so so much for hanging with us and helping us look at different reading chairs! I can’t wait until we move and can get my new dream chair! If you need anything I highly recommend Ashley Furniture at Middletown! Everyone is so friendly and helpful. You can feel the close-knit family feel from them the moment you step in the door!

James was absolutely wonderful! He was not pushy at all, he was welcoming and worked with us to figure out what was best for us financially!

We had no idea what we wanted when we walked in, but Mason was amazing! He was incredibly helpful, patient, and really took the time to figure out exactly what we needed—even when we didn’t know ourselves. His knowledge and friendly attitude made the whole experience easy and enjoyable. If you’re shopping at Ashley, definitely go see Mason!

We had a wonderful experience at Ashley Furniture with Kyla! She helped us find exactly what we were looking for, very satisfied!

Kyla was awesome. Her customer service was wonderful! She assisted us to purchase a beautiful couch and recliner

Mason was really friendly and helpful and offered us a great deal on something we were looking at.

Kyla was very helpful and knowledgeable. She was able to help me find the perfect couch set for my family at a great price!

Kyla is a very polite and helpful individual who went out of her way to help me with ideas with helping me planning on how to style with a couch for when I decide to move another state

Kyla was awesome and helped us find the right furniture for our living room.

Jacquelyn t. Was great!!! Highly recommend

walked in and got helped immediately and dorothy and odell helped my father and i out the whole time and was patiently helping us

Kyla was great! Extremely friendly and knowledgeable about the options in the store! Great service.

Love this location in Middletown. Mason and Dorothy were very helpful and made our purchase smooth. High quality furniture. All styles available here especially modern.

Couch came is just in time and perfectly , Natasha really helped us out! And every one was really nice 🤍 will be back for future purchases.

Ashley not only helped locate my picture frame, she managed to match the price online.

Sales Associate, Ashley Spencer, gave us a comfortable, friendly, and knowledgeable experience while shopping for furniture at the Ashley Store in Middletown. Thank you Ashley Spencer. You are an asset to this business. We wish you well.

Ashley of Ashley i appreciate your effort and energy you showed when looking for furniture. I haven't bought yet but you're knowledgeable and you make sure I know what I looking at. Keep up the good work

Great customer service! I loved working with the store manager!

Shout out Valentine for getting us checked out with the final payments. Everything was no pressure and easy from start to finish at Ashley.

Jacquelyn was extremely helpful and made the process extremely simple for my husband and I! She was warm, bubbly and hilarious! Excited to make our new place a home thanks to Jacquelyn!

Very friendly staff. James was very professional—he answered all my questions and there was no pressure at all. I wii update the pictures when I get my sofas.

It was a pleasure working with Jacquelynn Truax! She was incredibly helpful in helping us choose the perfect pieces for our home. Highly recommend!

Kyla’s did an awesome job showing me around. She was super helpful, informative and asked all the right questions to get a sense of what I was into and looking to do with my space.

Jacquelynn was very kind and informative. She was patient and professional. We love our new couch!

Jacquelynn was great.

Odell was the greatest sales associate that I have ever encountered he definitely helped me through all my questions and concerns for our families needs

Odell was very helpful and quick. Would shop again.

Dorothy, the Manager of the Ashley furniture store in Middletown, was very knowledgeable and so nice to work with. In addition, to Dell an associate. I appreciated their willingness to help me find what I needed without being pushy. They both were very friendly, helpful and a pleasure to work with. Also helped apply any discounts I would be eligible for. A breath of fresh air in my shopping experience!

Start to finish awesome experience!!! Five star!!!

Mason was our sales rep and he was extremely knowledgeable and helped with securing our new furniture for our great room.

Mason was incredibly helpful and assisted my wife and I in furnishing our new home!

Odell and Dorothy were awesome to work with! They were patient (we had 2 kids in tow) and knowledgeable about what would be the best options for our family. We were looking for a bedroom set and a sectional. The sectional had some requirements and I think they recommended the perfect sectional for our needs. They listened and didn’t pressure us to make a sale. I would definitely recommend them both at Ashley.

Dorothy was a pleasure to deal with. This is my second time back to purchase furniture, and I will continue to come back as long as Dorothy is there.

Mason was great! Very helpful with our budget and space constrictions, and figuring out what we need for us!

Dell at the Middletown location was great. He pointed me in the right direction but wasn’t pushy. Definitely recommend working with him.

Ashley (yes Ashley works at Ashley) was awesome. Ask for her when you go to the Middletown, DE store

ashley was very helpful and manager was as well gave us a nice discount

Our sales person “Ashley from Ashley” was sweet, knowledgeable, and patient. Great experience.

Mason provided excellent customer service and is very knowledgeable! He was very helpful in making our furniture purchase as seamless as possible.

Mason was amazing! Very helpful and was able to point me in just the right direction of what I wanted!

Mason was fantastic with helping me find the furniture I was looking for. He was incredibly knowledgeable & patient in helping me to find exactly what I needed for my new apartment - it was a wonderful experience!

Odell is the most handsome young man I've worked with thank you will be back !

We loved Kyla from the Middletown store. She was amazing, so detailed, and knowledgeable.

Jacquelynn Truax was exceptional. She was informative and provided great options. She also demonstrated patience and understanding while explaining products and making recommendations that accommodated our daily lives. Thank you for great a customer service experience.

Jacquelyn Truax was awesome! She’s very knowledgeable and super friendly. She executed the sale effortlessly and was a joy to work with. I’ll be back for my mattress!!

James was an excellent salesman! He answered all the questions my girlfriend and I had, and he even helped us find an alternative option when we were rejected for financing. He had everything we needed

We had a lovely time at Ashley furniture James really helped us he was very attentive let us test out beds and even though we weren’t approved for financing we worked out something smaller but for a great price thanks James!

Natasha was fantastic! Kind and patient! Would recommend! We left with the perfect furniture

Ashley Furniture in Middletown,DE went above and beyond! While I am excited for my couch and the price, I was beyond impressed with Tasha and her team. They were extremely patient with my toddler twins. Trying to buy a couch and manage them seemed impossible but Tasha, her team, and the manger made it happen! Tasha and her team are top notch! I can’t wait for my beautiful , cozy couch and I hope they get lots of sales from this review!

Mason’s customer service was Excellent to say the least! He provided us with all the options to choose from in order to make a decision on furniture a perfect fit for our home. I would definitely refer the Middletown Ashley Furtinure to family and friends!

James was a great with helping us to choose our new sofas. He ws very knowledgeable and friendly.

Natasha at Ashley furniture in Middletown Delaware is an amazing associate from the time I walked in. She was so helpful.

Odell was warm and welcoming when we first entered Ashley furniture. We explained our needs and he was extremely helpful. We purchased a sectional today

Friendly. Good salesperson.

Sales team was fantastic. Easy to work with. Very knowledgeable. Great people to work with. Mason and Dorothy were fantastic. Highly recommend.

Jacquelynn & LaTayna are phenomenal to work with! They did their magic for me and found everything I needed! THANK YOU LADIES!

Natasha was indeed one of the best customer service person. I have had the pleasure of helping me in such a long time. Her personality was bright and warm, and I wouldn’t come back to Ashlii furniture again.. John The general manager was I the best and very helpful to his staff and such a beautiful personality. Dorothy was helpful as well a lot of patience and concern to make sure things were done decent and in order it has been a pleasure shopping and Ashlii furniture today.

Ashley Furniture of Middletown was Awesome. Jacquelynn was very patient and helped me throughout the process. The store manager was very nice and offered me the best deal possible. Highly recommend.

Dell, was a big help with my purchase. He was friendly and informative....i actually came back a couple hrs later to make my purchase based on his info and after my son looked at the pictures i sent earlier.

Kyla, Very professional, polite and good Sales person

Had a pretty bad experience buying from this store. Bought a floor model and they sent me the bed with wrong parts and it took me countless hours to explain the issue on calls as well as couple of store visits to finally get the correct parts. The bed was not usable for about 40 days after the delivery. Their delivery team is even a bigger mess as they have damaged my brand new house stairs and a ceiling wall while taking the furniture upstairs. The worse part is the delivery guy tried to use a sketch pen to cover up the damage on the stairs so I wouldn't notice. Showed the damage to Delivery head and he took the pictures of the damage. Reported the issue to Ashley services and shared the pictures of the damages and after few weeks they said they cannot do anything as I failed to report the issue within 72 hours of the damage.

Kyla provided good service.

Mason was the absolute best! He was a HUGE help!!!

James was great at the Middletown location! He was able to get us the couch we wanted and got us some extra discounts that saved us a bunch! Can’t thank him enough. Great store, great service.

James was the absolute best!! Also, the regional manager was on site and he was amazing. They all made me feel comfortable and no pressure what so ever. Thank you all Regional manager, store manager and James.

Jacquelynn T was truly a blessing!!!! I was so undecided going in and she took her time and got to know me and what I wanted / my style! Did not feel rushed or pushed; gave me space and time to decide. Loved her and recommend her for anyone purchasing home furniture!

I went to Ashley today to look at new furniture for my bedroom. I was greeted by Jacquelynn, she assisted me with my search. I was unsure if I was just looking today or buying, and Jacquelynn wasn’t pushy at all! She took her time, was extremely knowledgeable on all the pieces. I greatly appreciated her honesty and the amount of time she took. I didn’t feel rushed and the other employees were extremely welcoming and briefly talked with me as well. I often find that furniture store employees can be pushy and like used car salesmen but my experience here was the complete opposite!

Had a great experience. Natasha Brown was amazing!!

Jacquelyn Truax was the best. Thank you for all your help!

Jacquelynn at the Middletown store was the best to work with. Go see her for ALL you furnishing and mattress needs Dorothy the general manager was very accommodating and the regional manager John was very comical.

Kyla was so friendly and helpful. The staff are very warm and welcoming.

Jacquelynn helped us choose our dinning set, and she was wonderful.

LaTayna and Jacquelynn Truax.. Great job ladies. Thank you

Jacqueline was terrific and really helped us every step of the way. Great experience!

Odell was extremely helpful and made our experience smooth and easy. Will definitely be getting all future furniture from Ashley.

James at the Middletown Ashley location was great!

Go see Mason! He is the best. Helped us out tremendously!

Jacquelyn truax was a great help picking out our new recliner.

James was a great salesperson, my mom likes a certain type of mattress that is no longer sold. But he suggested a great Beauty Rest and Bingo it was a winner

We loved shopping w Jacqui. Knowledgeable and straightforward

Jacqui was excellent and a lot of fun to shop with! Ask for her

James was very easy to work with, very knowledgeable and helpful! He was able to help me find exactly what I was looking for at a very reasonable/attractive price. When I returned with my husband to make our purchase, we decided on a few changes. James made the changes very quickly and seamlessly. If you’re in the market for new furniture I highly recommend James at Ashley Furniture Homestore in Middletown.

James was very easy to deal with. Quick and smooth transaction.

Kyla was fantastic! Had great information, professional and accommodating! 5 stars! :)

Awesome service, excellent product

Jacquelyn Truax is the best.. she helped me find exactly what I was looking for… Ask for her she will hook you up.

Great service

Came in to the Ashley Store today and received great service. James greeted us as soon as we arrived and helped pick out a sectional for our family that was perfect for us and our needs. We were also able to take advantage of a sale. I can’t wait until it arrives at our home.

Jacquelynn is amazing! My wife and I came here with intentions on just looking because we never been here before but boy were we in for a treat. We left with everything we needed and more. We got a complete living room set and a king bedroom set. We couldn’t be happier with all her help!

Mason was very helpful, informative and patient. He helped us find our perfect couch :)

Jacquelynn Truax. Very good experience!!!no pressure at all, Thank you!!!

We worked with Mason he did a great job and took his time with my wife and I who had a million questions. Helped us figure out what would work for our home. Great job and would highly recommend stopping by and seeing him

Latayna and Jacquelynn were so helpful! 10/10 customer service and experience.

Mason and the team did an awesome job in sales and customer service! I don’t think I ever spent Money on furniture and laugh so hard. I will be coming back!!

I went into Ashley's looking for a nice new couch and my sales Rep Jacquelynn was absolutely amazing in the Middletown, DE location. She was very patient with me and super friendly. I would definitely recommend this location to anyone. This location is very big as well and I will be back to get my chair I couldn't get. Jacquelynn did everything she could to get the price where I could do both my couch and chair but, I just couldn't do it at this time.

Thanks James Maslin for helping us pick out the perfect new sectional

When looking for new furniture, Jacquelyn definitely was an expert and quickly and efficiently answered all questions. She was a pleasure to work with and we felt no sales pressure from her. Thank you Ashley Furniture!

Our customer salesperson, James, was friendly but not pushy. He was knowledgeable, pleasant, and made our customer experience a positive one.😊

Our best furniture experience yet!!

Jacquelynn was EXCELLENT! She made us feel so comfortable and made the buying experience so enjoyable. Ask for her!

Jacquelynn was an awesome sales rep. She was very personable and available to answer all of our questions. Thanks!

jacquelynn was amazing from the moment we walked in the door and i walked out with a new bedroom set and mattress

Jacquelynn was great in helping us find our new bedroom set and mattress. She greeted us as soon as we walked in the door and walked us through everything we were looking for and some extras!

Debbie was fantastic, she helped us with a sleeper sofa and was very kind explaining the protection services. Highly recommend her and the store!

Mason was great!

Dorothy was an amazing help with getting furniture for our new house, we loved our experience with her!

Our experience with Ashley was more than amazing. Came in looking at a recliner and left with a whole new set of furniture. Debbie was great along with all of the service people. Thank you!

James was super helpful. He helped me out with dressers.

Had a great experience shopping for new furniture with the help from James.

Exceptional customer service. My needs were once again met

Jacquelynn was great. She helped me pick the right sofa. I can be indecisive, but Jacquelynn was patient and focused during the entire time. Thanks.

Mason was great go see him great experience

James at the Ashley furniture In Middletown was amazing. He was very patient with helping my elderly mother pick out her furniture. He was very knowledgeable. Thankyou James! We found the perfect bedroom set

Mason was very informative and helpful throughout the process. He even helped coordinate pillow colors!

Very helpful and patient, made the experience easy and hassle free.

We came back to see Dorothy. She was a pleasure to work with. Top notch and will come again!

James helped us find our dream couch . Great service!

I had some very specific needs for furniture based on my height and Mason did a great job of offering solid solutions. I have a new sofa.

I went everywhere looking for affordable living room furniture. Mason was funny and knowledgeable. Very happy with the service.

Jacquelyn Truax did a great job

Great experience. Friendly, helpful staff. Definitely do business here again. Jacquelynn was amazing. Very personable.

James and Jacquelyn did a fantastic job assisting me in the purchase of a new couch. They walk you through every step making sure you are well taken care of.

Great experience with our salesman James M. Very knowledgeable and good personality!!

Had a good experience in the Middletown Ashley store. Received a fair, non-pressured sale for a sectional

Greatest expert service, the sales team is super friendly and gave us the space to check the store out. Definitely will be returning to this store!

Jacqueline was amazing and very helpful. She really helped us find the right couch for us at the right price!

Jacquelynn Truax was very helpful and personable. Great experience!

Debbie was great!

Jackie had Great customer service ! Visit asap

Debbie was absolutely friendly and kind with showing us everything and sold us with our current mattress and bedframe.

Debbie was an absolute sweetheart, very kind very informative. Definitely recommend!!

Debbie was extremely helpful and honest with recommendations. Other staff were very friendly, also. We will return!

My significant other and I came to Ashley’s looking for just furniture in the living room. As soon as we walked in Jacquelyn greeted us and showed us through the whole store. She even went above and beyond with explaining extra details about each couch we tested. We ended up leaving with furniture for the living room and a dining room table set. Dorothy also helped out as well and even assisted with us finding a couch with the quickest delivery. Thank you both again.

Mason was helpful and patient and accommodating, and answered all of my ridiculous questions and kept up with my constant changing of mind and we ended up leaving with more then we intended to buy, and he helped us get exactly what we wanted in our price range!.

The team at Ashley Furniture is very helpful, kind, efficient and very informative. Thank you James and Cassy so much

The Middletown, DE store is the absolute BEST Ashley Furniture Store. Everyone there is so friendly, helpful and very knowledgeable about what they are selling. Jacquelynn Truax was amazing. We told her what we were looking for and she immediately showed us numerous sets that fit our needs. All the women here were awesome to work with, in and out with a great set of furniture.

Jacquelynn and her team were just perfect! Helpful, friendly, and amazing!!

James was great, thank you so much!

Dorothy the manager, was amazing at resolving our issue and giving us a great customer experience! We highly recommend shopping at this store with truly exceptional customer service!

My husband and I arrived to the Ashley Furniture Store in Middletown. Immediately upon entering, a salesman named Gary introduced himself and offered assistance. We told him we were just going to browse around. Now, we knew what we were looking for, but we just wanted to be able to look around with no pressure but Gary followed behind us striking up conversation. At first, I was thinking "oh no, this is not what I wanted" but Gary ended up being a wealth of information and offered no pressure to buy. We ended up buying an awesome sectional! We love it and so do our dogs! Thank you Ashley and the awesome salesman named Gary!

James was fantastic! He was patient while I tried out almost every couch in the store until I found the one I wanted. Would highly recommend coming here!

Mason was very helpful and very patience with us. I highly recommend him.

James was very helpful and informative in my sofa purchase. He followed through with financing and delivery.

Jacquelynn Truax was an amazing help with finding the perfect pieces we were looking for. She was incredibly informative, kind, and gave the best service.

Dorothy was amazing she was extremely helpful, super friendly, and knowledgeable on the products they have. She got us in and out in no time 😉

I had very good experiences with mason , and Dorothy . They are very professional , and well helping . They helped find a good bed set for my grand daughter . And gave good deals

Debbie was wonderful!

Mason was a great salesman. Great deal. Great delivery of our bar stools.

Jacquelynn Truax was super helpful in assisting me with purchasing my dream bed! Definitely will come to this Ashley's for future furniture purchases 😊😊

Great customer service. Knowledgeable and friendly. Very patient while we looked at the many options Ashley had available. Thank you Sharon!

Dorothy was an amazing sales person she was very knowledgeable and got straight to the point!

Sharon and Dorothy helped me out tremendously. They got me a new bedroom set within my price range. Thank you. 👍🏼👍🏼

Dorothy demonstrated exceptional competence and provided valuable assistance. Her plethora of recommendations make her a must-see when visiting the store.

Jacque was super helpful and friendly. Very knowledgeable on options/availability. Have always had a great experience with staff at the Middletown location.

Nasif provided great service and was very helpful assisting my mother with finding the perfect recliner for her needs.

Jacquelyn, Was extremely helpful finding a new mattress . Also helped with finding a new couch. Very personable and professional. We will be back. Thank You

Fast experience! Showed mason what I was looking for , they didn’t have it in the store but he got it ordered right away & he was able to beat the online price, he was so nice and helpful so glad I stopped in today!

Debbie was Great! Great service and knowledgeable

2nd purchase from Ashley's. Great experience.

Mason was a great help to me! I was able to find a mattress and he is going to deliver it himself in his free time!

Mason was a huge help. He went out of the way to help with delivery and questions! We will be back!!

Jacquelynn Truax spent so much time with us today, showed us everything, and gave so much advice. Never had a better time shopping for furniture… it was like having tea with a friend. Can’t wait to sit on our new couch.

Excellent service from Jackie & Dorothy!!

Excellent service from Gary and Dorothy!!! Continued to assist us until we founds exactly what we were looking for which took us awhile. Thank you

Amazing customer service from Dorthy and the rest of the staff

Great customer service from nasif

Mason treated us well like we where his family and he was trying to get us the best comfort for the right price.

Mason did a fantastic job on selling my grandmother and I a bed 👍 5/5, would buy another

Mason was wonderful, I just came in for a dresser drawer and left with a whole bedroom suit. He was very helpful.

Excellent customer service skills, very attentive and patient with us . Wonderful experience.

Mason at Ashley in Middletown, DE gave us an amazing experience! He was very knowledgeable and helpful when it came to picking out the perfect set for our basement. We highly recommend!!!!!

Walked in looking for an ottoman to match my sectional. Within 10 minutes Jacquelynn had the exact match, style and color. This was the fastest experience I ever had when looking for furniture. Not only was the staff pleasant but they were also knowledgeable and efficient. I would definitely shop here again and I also recommend for you to check it out.

Mason was great! He answered all questions and helped make the process smooth

Jacqueline was very helpful and a pleasure to work with.

Mason is the best associate very warm and friendly.

Jacquelynn Truax was exceptionally helpful!!

We had a great experience at this Ashley location. Mason was very helpful and knowledgeable.

Let me tell you, Jacquelyn was fantastic! As soon as I walked in she greaeed me with a smile and was ready to help! She was incredibly knowledgeable about the mattress we ended up purchasing. The regional manager was also very friendly and courteous. Jacquelynn is also a great conversationalist!

Gary was extremely helpful, highly recommended.

Debbie was very helpful discussing all the pros and cons of all the couches before we settled on one

Jaquelynn was wonderful! She was very friendly, professional, and helped make my furniture shopping fabulous!!! Thank you for your expertise!

Mason was an absolute gem and made our buying decision with Ashley Furniture easy. He was friendly and very helpful.

We had an incredible experience shopping at Ashley Furniture, thanks to Eysbel. She went above and beyond to help us find the perfect pieces for our home. Eysbel was incredibly patient, spending hours with us as we explored various options. She had a great balance of providing helpful suggestions when we needed guidance and giving us the space to discuss and make decisions. Her knowledge of the furniture, attention to detail, and genuine interest in making sure we were happy made all the difference. If you’re shopping at Ashley Furniture, ask for Eysbel—you won’t be disappointed!

Eysbel assisted us in finding the perfect bedroom set, dining room set, and living room couch sets to furnish our home. After giving Eysbel a few ideas of what we wanted as far as color and theme for our house she seamlessly helped us find items that we instantly fell in love with. Her friendliness and patience with us made the whole experience easy and enjoyable! I would highly recommend working with her to accommodate your needs!

Jacquelynn Truax was very patient and understanding of my needs. I will definitely be back first my future furniture needs.

Jacquelyn. Truax was wonderful, helpful but not pushy. Highly recommend her looking forward to my delivery

Jacquelynn was very helpful ! Purchased kitchen table

Jacqueline and Dorothy were a great help. They helped with out purchase of headboard and chairs that we were looking for.

I was in to purchase a recliner for my husband's birthday. Gary took his time & showed me all the options available. He was very knowledgeable about the product features & benefits. He & his manager helped me set up delivery on my husband's birthday for the perfect surprise! Thank you for excellent customer service. Will be shopping the Middletown, DE Ashley again!

Selles lady very knowledgeable very helpful

Mason was very helpful. He listened as I expressed what my needs were. He delivered great service which is always appreciated as a consumer. Thank you.

Gary was amazing and super helpful when it came to my parents getting new furniture for their home

Eysbel was awesome, very patient knowledgeable and not pushy at all! I will definitely recommend her to my friends. And we will be back to get new mattresses

Went to Ashley’s today in search of a recliner. Debbie was amazing! Very professional, friendly, and patient as I went from chair to chair deciding which one I wanted. Check out was quick and easy too. Highly recommend!

Mason, he was a very good salesman. Great to deal with.

Kyla at Middletown store was very helpful as soon as we showed up to find new furniture.explained everything in full detail .. very professional at her job. Definitely ask for kyla

Gary was amazing!

Gary Hughes is the best salesman ever! We are super happy with our purchase. Furnitures they have are of great quality and it was a smooth and enjoyable process. Highly Recommend. :)

I stopped in to look at their types of furniture and prices. I really liked the variety and especially the service. My sales person Kyla, who answered all my questions, she was very pleasant and a happy person. She let me shop, giving me time to see all the options of furniture I was looking for. I was so impressed, I was happy to make a purchase. Great overall atmosphere and the Eagles won!

We had a wonderful experience with Debbie today. Come see her she will help you find the perfect living room set.

We were very Happy with Kyla and her attention to detail during our shopping experience.

Debby from Middletown , DE store is really amazing!! She was very patient when we were explaining our requirements and had very good suggestions. She was great with the kids and connected really well with our family. We will be sure to contact her before we go to Ashley for our next visit!

CONSUMER BEWARE! Most reviews you will read are extorted from customers at time of sale. While sales people are good folks. The company itself is basically a fraud in all areas. On October 25th. I ordered 2 sofas. It was verified multiple times before purchasing that it was in the warehouse and then I would have it within a few days. That I would receive a phone call with a delivery time. At that time I paid in full no financing. As of December 7, I still have not yet received my products. After coming back to the store to inquire, I was told they were waiting to receive the product from the manufacturer. When I said, I’d rather just cancel the order and take my business elsewhere multiple members of staff at the desk became belligerent with me and told me it would be a 30% restocking fee. For what you don’t even have it? Even the sales rep. Validated my claim that it was in stock when we made the purchase as they remember me and the purchase. As I’ve given it a few days to be able to write a review with the Level head I received a call today about a four hour window at the end of next week for delivery. My advice to any potential customer is to take your business elsewhere. There is a reason Their parking lot is forever empty. take the lesson that I have learned the hard way I will NEVER PROVIDE BUSINESS TO ANY ASHLEY STORE AGAIN. And that doesn’t even include piss poor experience my parents had.

Mason at the Middletown location was very nice and helpful! He took the time to walk us through the important information of the couch we were looking at, and even took out a tape measure to help us measure specific dimensions. Very fun to work with and made our shopping experience one to remember!

I had a fantastic experience at Ashley Homestore! The customer service was exceptional, and Mason went above and beyond to help. Mason , was especially kind, and patient making the entire process smooth. Mason answered all-our questions and provided great recommendations without being pushy. I highly recommend this store to anyone looking for quality furniture and outstanding service.

We had a great experience at Ashley! Mason was super helpful in helping us find a new mattress. Highly recommend.

Great dude. Mason thx

I visited the Middletown location and was assisted by Mason J. He did an amazing job answering all of our questions and was incredibly helpful throughout the process. Mason went above and beyond, and his service was truly exceptional. I would definitely recommend this place—and Mason J.—to anyone! :)

I came not sure what I would fine but Jacquelynn was very patient and helpful! I left with a couch that fits my living room perfectly.

Masón gave us great service. The store manager Dorothy, and , Latanya were great as well!

Mason provided exceptional service.

Debbie was so patient and kind with us. We had quite a few pieces we needed and she was just awesome to work with.

Eysbel was great! Very knowledgeable. Answered all questions. Thanks!!

Debbie and her team were fantastic. We got all the furniture pieces we wanted!

Eysbel is great!

Gary helped us out and was incredibly patient getting our order confirmed and he even changed the arrangement to fit our living room. Would absolutely recommend asking for him if you go into this location!

Jacquelyn was awesome

Nasif was extremely helpful and got us the sectional we needed in such a quick visit!

Debbie was amazing, so helpful. She greeted us when we came in, listened to what we wanted and concerns and got us a great sectional at a great price. We have been shopping for sofas for a month, and Ashley has a great variety at better prices than their competitors, def recommend

Debbie from Delaware was amazing and so helpful!

Mason is the best!!! I was looking for one thing and didn’t realize I was looking for something else too! My pillow!!! Mason is very attentive and help you out lovely!!!

Debbie was great and took care of us and got us exactly what we were looking for.

Mason is friendly, knowledgeable, and truly listens to your needs, making furniture shopping easy and enjoyable. He’s dedicated to helping you find the perfect pieces for your home.

The manager was super patient and polite. All questions were answered. Would definitely recommend

Great experience. Thank you Jacqueline Truax for all of your help.

Nasif was very helpful walking us around and finding furniture that matched our needs. We’re very excited for our purchases!

Jacquelyn Truax

Mason our sales associate was sooo patient with me trying every sofa in the store lol

Mason is great

Mason was very helpful and we were able to find exactly what we needed. He was professional and very well dressed.

Extremely helpful, and knowledgeable with friendly attitude. Mason was such an amazing salesperson to me and my wife that it did not feel like he was trying to sell us a mattress/bed set but instead just help us the best he could.

Gary was awesome! Smooth and quick transaction!

Debbie from the Middletown store is as great.

We were greeted by Gary who was very friendly and knowledgeable about Ashley’s products. He was able to show us couches that would best suite us and gave us space to also talk among ourselves. He was helpful when we were also curious about a mattress and was very down to earth. We were not pressured and it was a great investment that we made with the Middletown Ashley store. Thank you Gary and sales team for your hospitality !

Gary did a wonderful job helping me find what I was looking for! Definitely recommend him if you are looking, he is very knowledgeable and kind.

Hi, Had great help from a respectful young man named mason answered all my questions and left happy thank you.

Debbie from the Middletown store was amazing. Everyone was very professional and helpful. Thank you for super service.

Had an amazing experience at Ashley Home Store, mainly cause of the help I received from Mason! He guided me towards the best quality and price for my new mattress, very satisfied! Thanks a ton Mason!!

Eysbel was great to work with

Wonderful customer service, very personable and professional! Not pushy and gave us time to ourselves to discuss options. I would give 10 stars if I could!!

Mason was extremely helpful and patient. He made sure to give me the best possible deal within my budget

Eysbel was very helpful in helping us find lots of furniture! We looked at many different types of furniture, and she was very knowledgeable about all of it. She made our experience a lot easier, which we really appreciated.

Eysbel was super helpful and knowledgeable and patient. So thankful for her assistance!

Gary in Middletown was a great help we are pleased with out experience

I am buying my first couch and Mason listened to all of my needs! He was extremely helpful and understanding! His great sense of humor helped too!!

Mason is the best salesman I have ever come across!

I like to share my experience with Kyla at Ashley furniture she a wonderful sales person I left and came back to place order with her because it was such a smooth transaction, Thanks Kyla

Our sales person Mason was helpful.

Mason was extremely helpful and pleasant

Fantastic!! So helpful. Thank you Debbie and Dorothy from Middletown !!!

Kyla at Ashley’s Furniture in Middletown, Delaware was amazing. She was very friendly, knowledgeable, and was able to get my husband and I the best price.

Elena and Nasif were pleasure to work with

Gary was wonderful He explained everything perfect and

James was very knowledgeable about the options available. She listened to our needs and came up with solution that made both my husband and I happy!

Mason my sales Rep was absolutely amazing he was so patient and kind. I highly recommend Him and Ashley's Furniture

So happy we came here! Mason helped me pick the perfect couch!

Mason was so helpful and very knowledgeable!

Nasif was very professional and courteous. Elena was extremely helpful with finance paperwork. Also a very quick experience overall.

Kyla was informative, friendly and efficient. She made the transaction a simple & seamless process. Dorothy, her Manager was also informative and nice. As an FYI, this review was based on finding the chairs we wanted at the price we wanted. Will update when the chairs are delivered! 12-6-24 UPDATE! The chairs were delivered TWO weeks before estimated delivery date! And they are beautiful, comfortable & fit our space just as we wanted. Ashley delivered, literally & figuratively! Thank you again, Kayla & Dorothy! It's been a pleasure doing business with you & we will be back!

Gary was phenomenal in helping me select my mattress! He knew just what I wanted. Professional and friendly! We love Ashley. We have an Ashley Furniture home.

Debbie was amazing!

Gary @ Middletown was awesome! He was able to help my mom find a couch that she liked and even was able to help her find a mattress. He was very patient and explained everything throughly

Eysbel was great answering all the questions I had mindful of my needs definitely will be back

Kyla was wonderful today.

Eysbel was so sweet, accommodating and knowledgeable of pieces that would work well in my desired area!

Mason was great

Worked with Eysbel to furnish my living room. She was awesome finding exactly what I was looking for. Was a pleasure to have her help me. Above and beyond.

Esybel and Dorothy were the absolute best in helping me visualize my living space. We’ve been looking for new furniture for 7 months and we finally made the right decision for our family because of these two wonderful women.

Gary Hughes was very friendly and professional. It was evident that he cared about my customer experience. He worked with me to get me the best deal.

Eysbel was great. Very informative and patient as we tried various couches. She worked with us to find one that fit our dimensions and was super comfortable.

Eysbel was so great and super helpful! She answered all our questions and was wonderful!

We are so grateful for Mason's support (and team) and advise in the best lounge (lumbar) chair my husband NEEDS and his back. Amazing chair... more than we expecting and no need to go anywhere else! Thank You, Mason!! 🤠

Very Pleased with Mason’s assistance today! He helped us tremendously.

Kyla was absolutely wonderful. She was professional and knowledgeable about the sectional I purchased. I will definitely return for future purchases.

Mason worked very hard tonight and was very helpful in completing our multiple purchases. He was very patient with us and very courteous. We would highly recommend Ashley Furniture, Mason and Elena to take your furniture needs.

Mason was extremely helpful & knowledgeable of current promotions

First time visiting an Ashley store and decided to stop in Middletown DE and check out dining room tables. Our salesman Bralen Polite was exceptional and professional in his sales approach. And yes we ended up purchasing a set and will definitely be back!

Fantastic sales experience. Mason exceeded my goals as soon as I walked in.

Very pleased with Eysbel's help today. No pressure. She asked what we were looking for, and pointed out several options. Great experience.

Went in to look at mattresses and was greeted by Gary Hughes at the Middletown, Delaware store. Mr. Hughes was very personable and knowledge. He answered all of our questions and gave us a lot of information about the mattresses we were interested in. We also ended up buying a new living room set in addition to our new mattress. Mr. Hughes did not pressure us in any way, he gave us space and time to make decisions which made for a wonderful experience. We would recommend Mr. Hughes and the Middletown Ashley’s Furniture to anyone.

Eysbel very helpful and attentive!

Gary Hughes

Kyla was very helpful!! Helped us find the perfect living room set! Can’t wait until delivery!

Mason helped us and was very patient. We were very happy with our experience.

I went to Ashley furniture store to look for new furniture. The moment I walked through the door, Mason was very professional. He answered all my questions. He was very helpful. He provided me with excellent customer service.

Eysbel was very helpful. She let us walk around on our own. Then came back to check on us, answered all of our question's. She was attentive and very personable

Eysbel is an awesome sales rep. Took her time and answered all our questions. Dorothy was also helpful

Delivery is taking too long. I still don’t have my purchase.

Eysbel was very awesome and so helpful, would certainly recommend her.

Great customer service. Gary Hughes was very helpful in finding me a perfect mattress. Bought a great purple mattress.

Mason gave use great service. Very knowledgeable and patient with us.

Grey was very helpful

Eysbel and Dorothy were very informative, professional and made sure we were totally satisfied.

Eysbel. Very informative. Very knowledgeable. Extremely friendly. Awesome experience

Mason Elena Latayna All very courteous and patient thank you for all your help.

Recently bought some new furniture for my move, there was an issue with my order. Despite the fact that I went at 830 pm after work, the employees still gave their full attention and were able to have my issues fixed within 15 minutes. They were understanding of my need to edit my order, and very helpful in getting my issue resolved. I was pleasantly surprised that their delivery service also includes assembly in the home! Well worth the money.

Great environment and assistance.

Kyla has great customer service.

Mason was amazing and made it a very easy experience. I thank the entire crew and I look forward to lounging on my new couch.

The price is Cheap, the place is clean, and the Furniture(s) is/are eye catching. Please come out to Middletown Delaware. Ashley Furniture!

Mason was extremely helpful and patient with me during my purchase process. I greatly appreciated his time and service.

Do not buy a couch from here if you want it to last 3 years.

Service was very good not pushy answered all my questions good experience

Mason was the best him and his manager Christian

Thank you, Mason. Mason was amazing, from the minute we stepped in. Got us everything we needed/wanted! Thank you! We will be coming back!

Mason was outstanding! Friendly and professional services he provided. I love shopping at Ashley’s Furniture

Gary, at the Middletown store, provided great service, and set me up with exactly what I needed!

Eysbel was phenomenal. So friendly and knowledgeable. Would definitely recommend. Also the store manager Dorothy was extremely helpful, knowledgeable and friendly. Definitely recommend this store.

Mason was great!! Really good experience

Great experience all around and a great price!

Overall I had a great experience. Crish and Mason were so helpful. Dorothy is so personable and professional. I love the 6 month interest free financing.

Great place to shop. Gary was great and friendly and nice. A+++++

The one thing I didn't like is that they didn't wanna take a check cause said it would take 10 days to clear and hold up the furniture delivery and so we used credit card and now, 3 weeks later, we still don't have the furniture!

Christian and Mason were very courteous and respectful and professional!!! Great guys Highly recommend Ashley Furniture

Thank you Bralen Polite for being so patient with me during the purchase of my dining table.

Great service, support and kind advices. Simple the best place! Eysbel is the best! Thank you

Very helpful and great sales

pleasant and professional. Kyla made the experience great.

Latayna was such a great help, very informative and was not pushy at all. She helped me pick a nice item that didn't break the bank.

She provide me an outstanding sale on a writer's desk. She was very patient with me and letting make my own decisions and very polite with suggestions.

My husband and I worked with Kyla. She was so friendly and gave us the right amount attention and time to discuss.

Kyla was so friendly and informative. She provided the right amount of attention and space when needed. Ask for her when you come!

Had an excellent experience with Eysbel. She was patient enough to show me around the store. Bought a bedroom set and matress.

Great experience with Eysbel. She did everything great and walked us through the store until we got what we really were looking for. Come see her. Thank you Eysbel

Eysbel was very helpful and polite. She made my purchase easy!

Kyla was amazing! We will definitely be coming back.

Staff was amazing ! They surely went above and beyond to pleased us and get us what we wanted 😊 thank you Kyla and Supervisor !

Kyla was an exceptional sales representative of Ashley. She was very friendly and respectful. Great job

Eysbel was very informative! Helpful. Patient. I didn’t feel pressured to purchase. Will definitely return for future needs. Thank you so Much! Very professional.

Kyla in Middletown DE was very helpful and accommodating to all of my questions. The process of purchasing the piece I needed was fast and easy. The rest of the team was very helpful as well!

Great experience! Eysbel was very helpful and informative. Never pushy and she gave us space when needed to make a decision. Definitely returning when we’re ready to purchase more furniture.

Eysbel and valentine was a huge help with helping with me purchasing furniture

Bralen is an exceptional salesperson, highly professional and patient. He is the go-to person for all sales-related needs.

My experience at the Middletown Ashley Furniture Store is great. The sales person Bralen that I worked with was excellent and exceeded my expectations. He went out of his way to get a video of the dining room set I was looking for from another store because it was not in stock. I would definitely recommend this store and the staff for all furniture purchases

Great experience buying a couch set from Bralen!! Very nice and brought down the price for us!

Have a great visit in the Store we got out home pre approval and was able to get my first new dining table and bed frame with tv stand. This is my first place and Braden and the Middletown team did such a great job. Thank you Kyla and Elena for helping with everything yall were amazing

Staff were amazing. Electric was out and they remained professional and attentive. They explained everything thoroughly and were extremely patient

Kyla was very sweet, patient, and professional and even entertained my 3 year old son while I was making final decisions. Wouldn't have been able to complete transaction without that added assistance. Thank you!

Eysbel was wonderful.. very knowledgeable and committed to Customer Service. Eysbel is the consummate professional! She helped my 93 year old mother find the perfect bedroom set. Thank yo so much Eysbel!! 😊🌼

Eysbel Guillermo was very professional without pressure to buy. She was able to give us exactly what we wanted. Especially since we were taking pieces from different sets. We were very happy with her help in our purchase.

My experience at the Ashley store in Middletown DE was fantastic. Our salesman Gary was extremely helpful!!

Gary was excellent to us! He helped us choose the perfect couch for our space! He was friendly and efficient in getting us what we needed! Would buy with him again

Dorothy was amazing!! She was so funny and informative. A definite asset to your company. We will be back because of her.

My experience at Ashley’s was wonderful and even better than that, the customer service that I received from Kyla was amazing. She understood what I needed and was very mindful of my time and budget. I left happy and was impressed with this locations whole team.

Jacquelynn Truax was fun, cheerful and informative! We got the perfect couch and it was a great deal. I owe her a cheesesteak!!

Eysbel was such a great help, and so accomidating

Excellent customer service provided by Jacquelynn Truax and very courteous.

Jacqueline Truax and Dorothy Hussnatter are friendly, helpful and excellent salespeople.

Jacquelynn was wonderful Best ever

Jacquelynn Truax from Ashley in Middletown Delaware customer service she’s the best come to Ashley in Middletown for all your furniture shopping needs best shopping experience ever

Kyla was wonderful! Super helpful!

Kyla was amazing . . . very helpful and patient. She was not pushy or aggressive. Great experience with our purchase!!

Loved Jacqui!! She was kind, to the point, and had lots of great advice on how to save.

I had the most wonderful experience with Jacqui Traux as my salesperson at Ashley furniture in Middletown, Delaware. Very professional. Took her time and answered my questions. Very pleased. I recommend highly recommend if you go yo Ashley Furniture ask for Jacqui.

Kyla Turner was our representative and was AWESOME! She was very informative, friendly and helped us make a sound decision on our purchase. The rest of the staff was friendly and helpful as well. We will be coming back for future purchases. THANK YOU!

Kyla Turner was my sales rep and she was absolutely amazing. She lead me in the right direction and didn't pressure or hurry me. The whole staff was amazing.

Jacquelynn was very helpful!!!