Ashley Store
Open today: 10:00 AM - 07:00 PM
Locally owned and operated furniture store offering a variety of signature home furniture, decor accessories & mattresses.
Did you know that Ashley is the largest furniture retailer in North America? It’s true! We have more than a thousand locations around the world! We even have one right here in Millsboro. In fact, Ashley Millsboro is just one of our furniture stores in Delaware. We also have locations in Delmar, Bear, Dover, Middletown, and Wilmington!
Perhaps you want to see the latest additions to our Modern Refinery line. Maybe you want to check out our selection of sectionals. Whatever the reason for your visit, here’s how to find us.
Our street address is 26955 Dickerson Road, Millsboro, DE 19966. Our phone number is (302) 663-9753. We open at 10 a.m. and close at 7 p.m. Monday-Saturday and are open from noon until 5 p.m. on Sundays.
We’re on the south end of Millsboro, just south of Peninsula Crossing. Find us on the corner of Dupont Blvd. and Route 337A, next to Vitas Healthcare.
Ashley is known for our mattresses, but did you know we sell more than our own brand? At our Ashley Millsboro showroom, you’ll also find mattresses by:
Serta
Sealy
Stearns & Foster
Tempur-Pedic
Beautyrest
GhostBed
Purple
Scott Living by Restonic
Our mattress prices range from bargain (less than $200) to the ultra-luxurious (up to $9,000 per mattress). We have stock in varying degrees of firmness and carry a wide range of bases, frames, and stands to accompany each mattress you buy!
We also carry air mattresses, crib and toddler-sized mattresses, and basic folding guest beds. We promise: However you sleep, you’ll find the mattress you need in our store!
You have a variety of choices when it comes to furniture stores in Millsboro, DE. We understand this, and that’s why we work hard to make sure your visit to our showroom goes well! Our staff is trained to offer the best customer service to every single person who walks through our doors. Everyone is welcome here.
In addition to making sure our showrooms are welcoming to everyone, we believe in giving back to the communities we service. We do this at the local level by sponsoring events and taking part in community-building projects. We also do this at the corporate level with our company-wide social responsibility efforts. You can rest assured (pun absolutely intended) that when you shop with us, your money is going back into your communities and to the people who need help the most.
I’ve been couch/ furniture hunting for a living room set for a long while. My girlfriend and I walked right in at Ashely furniture in Millsboro just to browse and collect ideas for our home. Next thing we were greeted with smiles and great positivity very friendly sales rep Laurie, Gave us with more knowledge and information on the different types of furniture there and fabrics which was great for me because I had no idea what I really wanted. We fell for this very nice living room set with a couch, love seat, chair and ottoman. Thank you so much Laurie I’m super excited my girlfriend Emily and I can’t wait till it arrives. Great customer service 10/10
Had a great experience working with Laurie recently to find the perfect couch. She was incredibly kind, patient, and knowledgeable.We truly appreciated her help!
I had a wonderful experience at Ashley’s Furniture!! Hailey was such a great help!! I am not “furniture savvy” and Hailey helped with showing what colors worked with my home and gave great advice about how to set my space up! I would recommend Hailey to anyone!!!
Hailey was a great help.
Hailey was super helpful without pressuring or hovering. She answered every question and was very patient and attentive. We are excited for our new leather sofa!
Great customer service and delivery from the Millsboro, DE Ashley’s!
Hailey was fantastic to work with. Her knowledge and follow up made this the best experience I’ve had purchasing furniture.I would highly recommend working with Hailey. Thank you Hailey.
Laurie has been amazing to work with. She helped me navigate choices and was so patient throughout the whole process. I will be going back for my future furniture needs. Highly recommend!
My wife and I were very pleased with the help we got from Joe at Ashley furniture. We will definitely do business there again
Very professional, would highly recommend.
Laurie did a great job helping us find the perfect bedroom set at a great price. She worked very hard to satisfy us.
Debbie was very knowledgeable and helpful. Great service!
Had a great experience shopping for a couch. Andre helped us and was so personable and knowledgeable. Got couch in 4 days… love it!
We were looking for furniture for our living room we went to one store and were overwhelmed, and said we always have great luck with Ashley Furniture so we went in on November 16th and met John Selway who was a wonderful salesman, very helpful and NOT pushy. We found a sofa and loveseat for our living room and ended up buying a new set for our downstairs room too! All in under an hour and a half! John made our shopping experience easy! I highly recommend Ashley Furniture!
Andre was great to work with. Allowed me time to browse, answered all questions and helped me get the exact item I wanted.
Jamaal was attentive to our needs and what we were looking to accomplish. He has good product knowledge and gave us sufficient privacy to discuss the sofa and purchase with my wife. He made the experience a good one.
Hailey is the best! She treats us like VIPs and works within our budget. She makes sure that the tricky logistics of delivery are smoothed out and easy.
Laurie was great! Answered all of our questions and had many options to choose from!
Debbie was our sales associate and she was very knowledgeable, patient and detailed. She made our experience very pleasant! I will ask for her when I come in for further purchases.
Laurie was very helpful helping us to pick a mattress. We had already chosen the bed we wanted and she agreed we made a good choice. Very nice to work with!
Great experience! Found exactly what we wanted. Jim was very helpful and knowledgeable but not overbearing. We were in and out in no time - we’ve purchased several things from Ashley furniture and will no doubt be back again when the need arises.
Andre was great he worked with us on everything we need to furnish our new home. Didn’t feel like I was being pressured at all. He is the best! Strongly recommend him!
Laurie was awesome. She was very friendly and not pushy. Laurie left us to look around on our own but was within ears length when we had questions. She listened to our needs and let us to the perfect sofa and loveseat.
Joe was great. He took he time to discuss the many options I was looking at. Answered all my questions or found them for me. - thank you!
Great customer service!
Was a beautiful day....Andre was such a fantastic help in getting what I needed for my husbands comfort after his bypass surgery ❤️
Joe was very personable very knowledgeable and he had our best interest at heart. Great job Joe, we appreciate your help and thank you so much.
Hailey Betts did a great job! Ashley furniture should be proud. Love the chair
I had a great experience with Joe Very professional, he was very knowledgeable of his furniture. I will recommended joe and Ashley Furniture to all my friends and Customers. Charles schertle Handy services, inc.
Just purchased a beautiful bedroom set and Purple mattress with an adjustable frame. Our sales person (Jamaal) was wonderful to work with! He listened to our needs and was super helpful with our mattress selection. Can't wait for our new furniture to get delivered!
Laurie was fantastic! Answered all our questions in knowledgable fashion, helped up pick out a new couch for our new house and helped us pick out a new bed! Aces all around!
Hailey was an outstanding salesperson. She was very knowledgeable about all of the bedding and had a very calm demeanor. We never felt pressure to buy or overwhelmed with sales pitches. Simply provided answers to all of our questions, and gave us time to think and discuss our thoughts. Just a very nice person to deal with!
I am Bryan sister. The purchase was for me. The sales team were all so polite and helpful. Thank-you
Great customer service! Lovely selection. Joe Forester was awesome. Highly recommend!
John at Ashley Furniture was friendly and knowledgeable. He was very helpful and showed us multiple options of the type of sofa we were looking for. He was quick to answer all our questions and had suggestions on fabric choices to suit our lifestyle. I would highly recommend John for any purchase you need to make.
Laurie was great . She asked what we needed and it was not any easy need but she absolutely came thru with our wants enabling us to get the exact fit for the furniture we needed .
Andre was a great sales person
Hailey was very good and she was able to help me and my granddaughter pick out a sofa and recliner. Thank you Hailey!
We came in to check out a Tempur-Pedic mattress and fell in love! Hailey was so helpful and made the entire process a breeze.
Had a great experience shopping at Ashley in Millsboro. Joe, our salesperson was a tremendous help and very knowledgeable with the store inventory. Great prices and delivery was fast and reliable. Would recommend Ashley and especially Joe to everyone.
Hailey was able to help me find the best color match for my furniture for my new home. Will come back when I need more
We had a great experience purchasing our sectional sofa. The staff was very helpful when we had questions and they did not make us feel like they were suffocating us as we walked around the showroom. Will definitely purchase more furniture from them in the future.
Great service. A large variety of inventory. Jamal was informative and helpful.
My first experience with Ashley Furniture was exceptional, mainly because of Laurie. She was VERY helpful in helping select a dining room table for my condo. In fact, Laurie was so helpful I also purchased a Purple bed while I was there.
We stopped in the Millsboro store and we were greeted pleasantly by Hailey. She was extremely helpful in guiding us in the right direction. She let us browse without breathing down our neck but she was right there when we had questions and she offered very helpful ideas and suggestions. We are very excited about our purchase and because of Hailey’s helpful assistance we will continue to visit this location often and will recommend this store to family and friends Hailey, thank you so much for your help… we greatly appreciated it.
Friendly, easygoing place Joe was very knowledgeable and a pleasure to work with
Extremely helpful and enjoyed the whole shopping experience.
Outstanding service from store to home! Jon and Richie were very professional when they delivered the new furniture
Laurie was very helpful and knowledgeable with our purchase of a new bed and mattress. She is a great salesperson and asset to the company!
Always pleased with service and products purchased at Ashley’s. This time I had the pleasure of working with Andre! He was very personable and knowledgeable. I explained what I needed and he showed several options. Settled on new sofa and love seat with electric recliners….patiently waiting for my delivery. Most of the furniture in my house is from Ashley’s 👍
Our sales guy was awesome, Very professional.He was the de siding factor.
I recently had the pleasure of working with Kelee at Ashley Furniture in Millsboro, DE and I can't say enough about the outstanding service she provided. From the moment I walked in, she was warm, welcoming, and attentive. Kelee took the time to understand exactly what I was looking for and made the entire process easy and enjoyable. Her product knowledge was impressive, and she helped me find the perfect pieces for my home, offering thoughtful recommendations without ever being pushy. She was patient, thorough, and truly went above and beyond to make sure I was happy with my purchase. Thanks to Kelee, my shopping experience was smooth and stress-free. I highly recommend her to anyone looking for exceptional service and expertise at Ashley Furniture. I’ll definitely be back!
Jim was awesome Sales Rep and did not pressure us and gave us space to look. It was a great experience and we would return to work with him!
Hailey was the best! Professional, knew her product and was very prompt!
Very nice salesman and knowledgeable about chair I ordered.
I highly recommend checking out Ashley if you're in the market for furniture. Jim was the best at helping us with all our questions and gettjng us checked out quickly. He even helped us with some set up issues after we received our sofa couch. I will definitely shop with them again.
We went in looking for a specific one off the website and we were able to get it with the help of our sales person
We have bought from this store twice now and commend the staff especially our salesman John
Wonderful experience
Kelee was awesome!
This was the first time I have shopped at Ashley. I had looked up a pet friendly couch online so I knew exactly what I was looking for. When I went to the store I was greeted by a couple of friendly employees and Joe showed me the couch that I was interested in. He was knowledgeable and friendly. The store was nicely laid out and not overwhelming. The checkout process was very easy and they clearly explained the warranty and delivery information. I highly recommend Ashley. My sister is looking for a new couch and I called her to let her know she should definitely check out Ashley first. I don’t enjoy shopping, but this was a great experience for me. Thanks Joe for making this such a pleasant experience even after I locked my keys in my car. 🙄
Kelee was very helpful during our visit and pointed us directly to what we were looking for. She was patient and had the information we needed to make a decision. She and the entire team at the Millsboro, DE Ashley Store were great to work with.
Kelee was knowledgeable and patient when I asked her to reconfigure my sofa 3 different times. Thanks Kelee
Went in Ashley looking for a dining table, came out with a bedroom set. A new bedroom set was long overdue. Joe Forester was very knowledgeable, professional and helpful. He answered all my questions. It was a pleasure working with him.
Warren is the best of the best…..we purchased from him 4 years ago and came back for his world class service…..purchase, delivery, and follow up was great.
Excellent service very knowledgeable to the products being sold
Excellent service. Debbie was very helpful and knowledgeable. Thank you
Hailey gave us superior customer service from the moment we walked in. No pressure, knowledgeable about product & pricing. Was instrumental with helping us find a donation location for our used living room furniture
Our salesman was Joe. He made our experience seemless. He was knowledgeable about the furniture and well versed in all of the sales and promotions. He worked with us efficiently and professionally, we highly recommend this location and definitely look forward to Joe assisting us again in the future!
Good experience and no pressure. It was a very positive experience snd I would recommend Jim and Ashley to friends!
Laurie was very helpful and knowledgeable. She knew exactly what I needed and answered all of my questions. Very happy with my purchase
Hailey was extremely helpful and very knowledgeable. She made it very easy for us by helping us find just what we were looking for and made arrangements for a convenient drop off date/time for us to receive the recliner. We totally enjoyed having her as our sales person!
Hailey was knowledgeable and professional helping us to select the right furniture for our new home.
Kelee was very patient and courteous to take the time to provide me internet pictures of the item I wanted!
Laurie was good people. Very helpful and knowledgeable through the entire buying process.
The showroom was full with great quality furniture! Joe was so friendly and helpful through the entire process. Without feeling rushed we went over multiple beds and couches, going over dimensions multiple times. I left feeling confident in my purchases and like I had help every step of the way from picking out the perfect pieces all the way through financing them. Thanks again Joe!
Helpful, friendly, and knowledgeable. These are the three characteristics that Hailey exhibited which made my experience excellent—and resulted in my very happy purchase of a new couch & TV stand!
Many thanks Ashley for accommodating our needs. Special thanks to Jamaal for providing the information we needed, it made our decision easier!.
I walked into Ashley and was greeted by Jamaal almost immediately. He asked if I needed help and I certainly did as it was the first time I was buying furniture by myself. I had thoughts and ideas but to have my man, Jamaal, help and guide me through the showroom was definitely an asset. He was very patient when I was unsure and made subtle suggestions to help. If I need anything else I’ll be back Jamaal!
Joe, our sales advisor provided excellent service. He was able to answer all our questions and address our concerns. With his assistant we are very happy with our Bavarian sectional purchase.
Laurie was very helpful from the moment we walked in to the end of our purchase for our new home! Highly recommend letting her help you with all your home furnishings needs!
Excellent would recommend to all.
The purchase of our new recliner couch went well. There were so many options it was tough to decide, but Debbie helped us immensely. She patiently showed us the various couches’ features from colors, fabric, powered neck feet and lumbar support, to options like a built in console with cup holders, wired & wireless phone charging, and even a reading light. We chose a 7’ leather couch that was comfortable, with lots of support, built in storage in the arm rests, and a center council with all the bells and whistles. Debbie got us a great deal and we hope to enjoy the couch for many years. We plan to return in the summer for new outdoor furniture. Thanks Ashley and Debbie.
Alway have great service and find what we are looking for!!
Had a great experience, Haley was very very helpful and patient!
Andre the sales person and the manager of the location Michael went above and beyond working with us to furnish our new home ! Look No further ! Great experience in this location !
Laurie was excellent. She listened to our needs and showed us very good options. Have not shopped for furniture in 20 years and she made it a very enjoyable experience.
Andre was great to work with. Made everything super easy!!
Jim was very helpful and professional during our purchase of new sleeper sofa.
Me and my mom had a wonderful experience at Ashley! As soon as we walked in we were greeted by Kelee who made the entire process so simple. She was more than happy to let us take a look at all the couches around the store and answer any questions we had about them along with offering solutions for how we could make the couch we wanted fit into our space. She handled all the paperwork quickly and effectively, arriving at a deal that not only gave us a discount but also great protection on the item! This was our first time going to an Ashley furniture and we will definitely be coming back soon!
Very helpful
Was a very pleasurable experience. Knowledge about what I was looking for.
OUTSTANDING SERVICE WITH HAILEY Hailey ask me what I was looking for and showed me we’re to go. I loved everything about Hailey. Hailey let me look on my own and when I was ready. That’s when I RECEIVED HAILEY EXCELLENT SERVICE . I recommend HAILEY FOR EVERYONE
Great experience working with Debbie!
Super experience. Joe salesperson was knowledgeable, well versed, patient & professional. Whole experience was to our satisfaction and better yet, met our every expectations.
Fast, friendly and efficient service! Very excited for our new couch!
Joe was really helpful when picking out our furniture. We will definitely be back !
Hailey was great and gave us the attention and the the time we needed to make decision.
Kelee did a fantastic job with us on our mattress purchase !
Hailey was delight to work with. We came in looking for a new love seat and ended up getting both a new love seat and couch.
Laurie was awesome. She met us at the door and we related to her immediately as she talked about Penn State as I had a Penn state t shirt on. Then she proceeded to show us exactly what we were looking for. She was very knowledgeable and gave us different options to make the best decision for us. Thank you Laurie.
I walked in and was greeted by Joe who stayed with me and helped me get exactly what was needed I was in and out within the hour. Great service will definitely be back.
I walked into this Ashley's furniture store and was immediately greeted by the product specialists Hailey, who is fantastic! Hailey is very helpful, knowledgeable and immediately we worked out what I was looking for. Pleasurable experience and highly recommend!
Hailey did so well with helping us find a couch for our living room! She answered our questions and was able to show us different options.
Andrea was very helpful, he showed us things that we were interested And help us find some furniture that we could use. He was not overwhelming or shadowing us, he gave us space and helped us out when we needed it.
Andre was very helpful and patient with my pickiness. I still have not received my furniture yet.
Laurie was incredibly knowledgeable and patient. Looking forward to receiving all the lovely items we selected.
I was greeted as soon as I came in store by sales representative named Hailey, I told her what I was interested in viewing and she carried me right to it. She was very patient and professional with me as I was deciding what I wanted to purchase! Hailey’s kind/pleasant personality really truly impressed me with my shopping experience at Ashley’s in Millsboro De! If you’re in process of shopping for furniture here, ask for Hailey, she’ll guide u the right way for sure, I told her she could have been an Interior Decorator!!! Thank u Much Hailey!!!
I just wanted to thank Joe at Ashley Furniture for helping us with our dining chairs purchase. He understood our taste and directed us to some great options. He was very knowledgeable about the fabrics and availability timeline. He was never high-pressure with his sales approach, but was quick to answer all of our questions. I highly recommend Joe!
The selection was great. Our sales associate Joe was incredible. He had no problem letting us look and figure a few things out but was quick with answers to all of our questions and even helped narrow down some selections for us. He was a great help.
Had a great experience with Andre!! Hes the best and highly recommend him as s salesman!!👍👍👍.
I recommend coming here to look for furniture! Everyone here is very friendly and will check up on you as you look through !
John was great, he took his time never rushed us even when it was time for store to close.
Hi Laurie! Your customer service, knowledge of what you were selling, and personality were above and beyond! You had great ideas and showed us many different options! You were very pleasant to work with and I would definitely recommend you. The only fault I had was that I should have looked at other stores prices so I could have possibly gotten a better deal! Thanks again, Jane
Sales team was fantastic , was told 2-4 weeks for delivery and was delivered in less than a week . The delivery men Will and Kenny were professional and quick .
Great selection and Joe provided exceptional service! To top things off our selection was in stock! Thanks Joe
We had a great shopping experience at Ashley Furniture in Millsboro DE. Our salesman, Andre, was outstanding. He was very knowledgeable and extremely helpful, but not “pushy” at all. We had a lot of questions and Andre patiently addressed them. We were very pleasantly surprised by how quickly the furniture was made available for delivery. Everything went very smoothly!
Exceeded expectations
I had a great experience at Ashley. I never shopped there before but I am so glad I did. Laurie I. MILLSBORO DELAWARE went above and beyond for me. I am new to the are and helped me navigate...she even helped me find a good Italian specialty store. How nice us that.! Prices are fair. I purchased a bookcase. The bookcase is very well made and was delivered without a glitch. I was so happy ,I bought a loveseat and had it delivered to my son out of state.
Joe was focused, made good suggestions and helped us fi d what we wanted that was also in stock .
Great experience at the Ashley Furniture store in Millsboro!! Andre was my salesperson and he was the consummate professional....not pushy at all yet right there when I had questions about anything. Follow through requests were handled immediately!! Would absolutely recommend!!
Andre was a very friendly and knowledgeable person ask for him when you shop there
Andre was very friendly and helpful. He explained everything about price, payment, delivery and care. I would recommend Ashley furniture in Millsboro and ask for Andre.
absolutely phenomenal!! hailey & john were super helpful and my two delivery drivers were very friendly and handled my purchase with extreme care! thank you again!!
Hailey was great and service and selection was wonderful.
Sales staff was excellent, but I expected more help loading the dresser into my truck.
Hailey was amazing and patient with me as I looked around the showroom - she helped me pick out a mattress and bedroom furniture ~showed me other items i will be needing for my new home! When I received a call stating that the first mattress was no longer available she was immediately helpful in giving me back a full refund- i have since gone back in to work with Hailey ~ I will continue to work with her as she was a doll, very helpful and knowledgeable which made for a great experience at Ashley Furniture! I highly recommend asking for her when you visit the store! Joy Dronne
Jim was a great salesman. Definitely listens to your needs and does not push.
I had a very positive experience working with Debbie and her manager at the Millsboro store. Debbie helped us find a viable solution to our furniture needs and we received the product quicker than expected.
Jim was fantastic to work with. He was prepared and had excellent communication skills. We loved our purchase. He even sent us a nice thank you note with a Gift card
Got what we wanted. Everything went smoothly
Purchased what I was looking for overall an easy pleasant experience
Laurie is very professional and personable. Takes time to help you find exactly what you are looking for.
Fantastic experience. Laurie listened to what we wanted for our great room and found the perfect sofa, recliner and tables for us. Her customer service was exemplary. Very friendly and knowledgeable too. Made it a fun experience.
Debbie was helpful showing us several options that fit our budget. She also went above board to locate the couch we wanted at a local warehouse where we picked it up sameday. Thank you for the great service!
The team was very helpful and professional! Highly recommended!
Laurie was beyond helpful! I highly recommend working with her for all your furniture needs!
We had a wonderful experience at Ashley Furniture shopping for our family vacation home. We worked with John Selway in the store and with Bunk and Rome as our delivery professionals. All were respectful and professional. Delivery was easy to set up and they arrived in a timely manner. We would definitely come back to shop at Ashley!
If you are looking for furniture, see Joe in the Millsboro, Delaware location. We randomly stopped in to browse, told Joe what we were interested in and he knew right away what to show us. He knows his product! No pressure. No sales tactics. We returned the following week to add to and place our order. Highly recommend Joe and the Ashley store!!!
Andre was so helpful with assisting me with my furniture purchase. I highly recommend Andre and all the staff for such an easy smooth purchase from start to finish!
Jim was very welcoming and talked us through all of our options with a bedroom set. 10/10 customer service, will be coming back to see him and discuss our furniture again!
We visited the store today and were very impressed with the large selection of furniture. Joe was very helpful and provided excellent guidance as we explored our many options.
John was very helpful as I order a dining room table and chairs over the phone as a gift for our son and daughter in law who just moved to the Rehoboth area. They furniture arrived quickly and all was smooth and professional. Very pleased with Ashley Furniture and John who was of great help.
Worked with Amy who was extremely helpful and efficient in trying to secure the pieces we were looking for in a short turnaround time. She was very responsive, flexible and understanding. Would highly recommend reaching out to her for any of your furniture needs.
Vary helpful and kind would recommend them to everyone
Andre was very kind/friendly, helpful, knowledgeable and personable. I really appreciated his help in finding a quality reasonably priced recliner for my Dad🙂.
Had great service at Ashley home store in Millsboro, DE. Joe our sales consultant was patient, enthusiastic, and got to know what we liked and offered great suggestions and color combinations throughout the process. Highly recommend going to see Joe.
John was a great help both in store and on the phone helping us find the chair we were looking for. We got exactly what we wanted! Thanks John!
Cynthia was fantastic! She was helpful and offered great design ideas from her experience as an interior designer. We were able to find exactly what we were looking for and never once felt oversold. It is so helpful to have someone to work with who understands your style and knows how to match you with what you're looking for. Highly recommend Ashley Furniture and Cynthia!
Very helpful and knowledgeable. Was very patient with us and everything including the delivery which also went smoothly!
Laurie Bliss was wonderful. She helped me to decide what was best for me. Then sent me a quote. Answered all my questions. It was a great experience.
I called The Millsboro De store, and Kelee was very helpful. Knowledgeable and polite without being overbearing
Andre was friendly, knowledgeable, and helpful. He found us furniture that fit our needs perfectly. If you buy anything from them, ask for him
We have dealt with Debbie on 2 occasions now. She was very professional and guided us through both purchases in a very timely manner. Very friendly to work with.
My shopping experience was great. Kelee was a wonderful help. She showed me what I was looking for based on my parameters. Once I made a decision, I was able to place the order over the phone. I haven't gotten my recliner yet, but we have ordered furniture from Ashley before so I am confident it will be very comfortable.
I wasn’t heading out to look at furniture when I happened in to Ashley Furniture yesterday afternoon. I was greeted by Cynthia and we fell into an easy conversation. We were talking by a furniture grouping that was beautiful and totally my style. We continued around the store and discussed what I might need in the new place I would move to later this month. Cynthia was professional yet warm and very well versed on the styles and values and financing options available to me. I ordered the sofa I had initially admired along with the coffee table and end table. Cynthia even described what size lamp to put on the end tables so that the scale would be correct. What a great experience! Brittany had all the paperwork ready to explain and for me to sign. From start to finish it was an easy and enjoyable process and I’m excited to receive my new furniture in a few weeks on my move in date! Thank you Cynthia! Ashley Furniture is really lucky to have you on their team!
Was greeted at the Millsboro store by Cynthia Hutchinson, a sales rep for Ashley. She was professional and very friendly and answered every question I had regarding a recliner and bed that I was looking for. She was a great help in figuring out which bed was best and directed me to a couple really good buys for 2 recliners. She didn't push at all! I thought she might push me towards the more expensive but she helped me stay within my budget with some really nice choices. Glad to have met her and Ashley store was very clean with a good variety of styles. Good experience.
Debbie was very helpful and found us everything we wanted. We were in and out in no time.
Hailey was terrific. She was very helpful & sent links with pictures & measurements of our dining room table & chairs & the bar stools which helped us tremendously. We were also looking at a sectional & she even took out 1 section so we could see how big it was to see if it would fit into our living room. When we get ready to buy anything else, we will certainly ask for Hailey. Has a wonderful personality & not pushy. Very, very helpful & pleasant.
Cynthia and the store manager were both awesome! Made our furniture shopping extremely smooth (:
We had a pleasant and informative sales person with a warm demeaner.
Laurie is amazing she answered all my questions and give wonderful suggestions in helping me great furniture for my new home. Thank you!
Rome and MT delivered our furniture today! Very professional, friendly, and efficient! Great customer service!
Great selection and excellent service. Ordered two sofas.
Very professional and not pushy. Will definitely be back!!
Shopping was easy. Joe was a helpful sales associate with valuable information but gave me time to browse which my purchase decision comfortable.
Very helpful with finding what we were looking for.
Andre was patient, Knowledgeable, and extremely kind! We felt we mattered! The store had styles that appealed to our taste more so that other stores we had been to from Rehoboth Beach to Georgetown, Millsboro, Dover, and Bethany Beach.
Andre at Ashley was fantastic. He was so attentive . Called me numerous times and answered all my questions. If you are looking for furniture , Andre at Ashley is the one to see
I went to 2 other stores right before I went to Ashley and the other sales people were rude to me as soon as I told them my budget they were rude and wanted nothing to do with me. As soon as I met Joe at Ashley Furniture in Millsboro he was so sweet and nice. I told Joe my budget and he was happy to help me and made the entire process easy and stress free. I was only able to purchase one piece right now but when I am able to add more pieces I will definitely come back to Joe at Ashley Furniture! Thanks Joe for being so wonderful and helpful!
Great service!! Thanks Hailey!! Got exactly what we wanted and at a better price than we were anticipating!! Thank you!
Laurie was fantastic. I purchased a bed frame from her and she was incredibly helpful. She’s knowledgeable and explained to me about the various mattresses. I have a bad back and she patiently showed me mattresses and pillows that would work for me. I had a positive experience in Ashley’s store bc of Laurie.
Jim, our sales representative was so professional!! We really appreciate how well he took care of our needs!! We would highly recommend Ashley Furniture!!
Excellent service!
We were never offered the online price for furniture set so bought from Baltimore, md fir said price!
Very helpful and knowledgeable
Very nice working with Andre today. Very helpful and knowledgeable. Went above and beyond moving furniture so we could see it all together. Good selection. Very excited to get our new furniture.
Very friendly,informative , and knowledgeable. Thank you
Joe was phenomenal to deal with. Exceptionally knowledgeable about all the furniture we inquired about, patient, professional and a pleasure to work with.
Joe at Ashley in Millsboro was very friendly and knowledgeable. He completed my sale smoothly and was very professional.
Hailey was very pleasant, professional and knowledgeable. She gave us space to roam the showroom floor, but was readily accessible. We highly Hailey as a sales associate. She was a pleasure to work with.
Andre was great - texted me about a private sale which we took advantage of. He was very knowledgeable and easy to work with!
Joe was very helpful and made the buying experience easy and quick!
Debbie was very attentive to me in helping me make a decision what style of furniture I was looking for in my kitchen. Kind of a hang out place for morning coffee and going through paperwork. Always a pleasure meeting with Debbie, she makes you feel at home
Sale person was very helpful. Everything went well.
Love our new couch, Debbie was very helpful & friendly. Delivery on time & the guys were careful & courteous. Now just need to pick a paint color!!
In addition to being among the top google rated stores in all of North America, it’s also likely the most beautiful well maintained showroom. You simply must see this store!
Shout out to Ashley Furniture Millsboro Delaware. My salesperson James Sacco was awesome. As well as the store manager very involved and great as well. When Rich and Jon came to deliver the furniture they were very helpful as well. Overall great experience and even the associate that took care of my paperwork. Thank you all. I hope to be back soon Joyce Gunby
Very easy deal. Once we got home we saw on their website the same piece we bought for $270 less. We notified the salesman and he said he would take care of it. Took a few days, but he did. Delivery was great!
Staff were friendly and attentive and listened to our needs. Can’t wait for our new bed to arrive so we can finally sleep comfortably!
Surprisingly good. Saleswoman Debbie and Manager Dean were super helpful, in spite of some technical challenges with their iPads. Can’t really speak to the delivery experience just yet, as our delivery isn’t scheduled for another 5 weeks.
Hailey was an outstanding Sales person. She was personable and very helpful. I would highly recommend her.
Very helpful and knowledgeable
Great customer service. Andre was very helpful in helping me search for the wright bench and a mattress.
John, our salesman was very helpful and knowledgeable. He showed us options and was patient. I would definitely recommend him and Ashley Furniture!
We ordered a sofa for new apartment without doing the right research on how it would fit inside the front door. Of course, that lack of planning led to the sofa that didn’t fit. Dean has helped us find a replacement and minimize the stress of the unexpected no sofa for the new apartment. He has exceeded our expectations with both his professionalism and his guidance. What could’ve been an intensely and immensely stressful situation was minimized by his professionalism and overall positive attitude. We are grateful.
Great job & service. Very nice people to deal with!
Very pleased with the advice given. Cynthia was an absolute pleasure to deal with. Having managed major furniture stores in my career, I can say unequivocally that Cynthia and the Ashley Store in Millsboro, Delaware are top notch!
The staff on Dupont in Millsboro, Delaware is absolutely amazing and the store is very clean. I had stopped in there on lunch one day Returned a couple days later. I found the recliner I was looking for at a great price. This transaction was nothing but excellent From start to finish . Highly recommended
I purchased two sofas with the help of Andre at the Millsboro Store. He was very helpful and was instrumental in assisting me with accessories too. Thanks Andre
Andre was excellent. Friendly and knowledgeable. Great experience. I would highly recommend him. He deserves a raise.
Our Sales Representative was outstanding he took the time to show us every chest of drawers in their showroom. He checked the measurements and pricing to help us find something that met our needs.
Andre was a stellar sales professional and deserves recognition for his ability. He is soft spoken and not pushy. We enjoyed our Ashley experience because of him
Cynthia wasn’t working that day. She referred me to Kelly and she was fabulous. Thank you so much Kelly for your wonderful service.
Cynthia and the staff at Ashley Millsboro store were outstanding. Friendly and Very Professional.
Very helpful
Great sales lady and very quick delivery
Laurie was friendly and knowledgeable. She listened to what I was shopping for and together we found my chair…could not be happier… Definitely holding onto her card for my next shopping experience at Ashley
My experience was positive I'm pleased with the service I will recommend family &friends
Joe Forrester was great. Imagine three best friends shopping for furniture and changing their minds multiple times throughout the process. Joe never lost his cool. He not only tolerated our ridiculousness, he joined in the banter.
Had a great experience with Laurie at Ashley furniture! We walked in explained what we needed & colors we had to work with and she lead us through the store showing us quality pieces with the colors we needed and the styles we were looking for. She was very helpful listening and helping us check off the items on our list with exceptional experience. She even found us some really nice discounted items. Great experience with Laurie & Ashley furniture in Millsboro, Delaware. Convenient & friendly shopping with experienced staff. Thanks for all your help all who help us through furnishing our home. See again soon. Amy & Joe….😉
Everything was perfect from the second we walked in and had assistance! Found the perfect couch. Thank you
Kelee did a great job guiding us through the purchase of a new mattress!
Great service Andre my sales person was excellent. Had so much patience helping me find the exact furniture I was looking for. Jon and Rich my delivery professionals certainly provided the white glove treatment. Extremely happy with my experience with Ashley Furniture.
Professional and knowledgeable. Helped us determine what we wanted and then identified options.
Would not recommend this location. Dean and Mike are the works sales managers I have ever come across. I was told I had to pick in stock items for my delivery day. Fine. Day of delivery. Wrong bed. Missing mattress and ottoman. Dean and Mike kept trying to upsell on other products instead of paying attention to the issue at hand. I just moved into my apartment. What was I going to sleep on. They refused to resolve the issue which led to me having to go else where to buy a mattress and wait even longer for the ottoman. Today is delivery day for the ottoman and they sent the wrong one. Come to find out it wasn’t the warehouse or the delivery drivers fault but the actual sales people in the store putting in the wrong product codes and then expecting me to pay for their mistakes. The absolute worst experience of my life and too over priced for the quality of products.
Cynthia was very helpful and helped us pick the perfect pieces. She was knowledgeable and personable. We will see her again!
Very focus and friendly
Laurie , you were a ray of sunshine when we walked in the door. I came with a friend to help her pick out a couch. However, I walked out with a much needed mattress. Thanks for being thorough but not pushy
Laurie was so helpful and made sure that I was getting the best deals possible! This was my first time buying furniture and she made it such a positive experience!
We loved working with Joe. We weren’t sure exactly what we wanted but had some firm thoughts on a few items. Joe was patient with us, made suggestions but wasn’t pushy. We would definitely recommend Joe. We enjoyed our experience working with him.
Ask for Cynthia!!!
They had a good selection. Service was great during the purchase process. Waiting for delivery
We we have been shopping for a bedroom set. Ashley store had great Memorial Day sales and a huge selection. Our salesperson, Laurie Bliss, did a great job and found us a great deal. We even bought a new Purple Mattress and an adjustable frame. Can't wait for delivery. Five stars for Ashley store and Laurie Bliss.
My wife Julia and I bought a house in Lewes, Delaware and although the house buying process was more lengthy then anticipated Joe was very professional and patient. I truly valued his advice and personal opinion for decor. Joe is our go to guy. We outfitted 5 rooms and looking to buy more. I am in sales and when my customers say I’ll be back I always say to myself, yeah right. Well Joe, we are back and moving forward. I can’t wait to get more rooms outfitted. We value everything you do for our Family and Ashley Furniture. Keep up the great work and Thank you!
Friendly and efficient! Joe was very nice and worked hard to get us the best price for the piece we purchased.
I went there to get headboard. They really helped me. Joey was very helpful and nice. Fun guy.
This store is fantastic to buy from. Laurie my sales woman goes out of her ways to get you what you are looking for. I would not deal with anyone else. Her manager (sorry for got his name ) also extended my payment period which helped me alot. When I am in the need for anything thing else I will only deal with Ashley on Millsboro Delaware. They gave me a heck of a deal on a lift recliner that I need. Thank you Laurie and Ashley Furniture
Joey was great with making the purchasing process easy and simple.
Joey is very knowledgeable and easy to talk to.
Answered all my questions, Was very patient & polite to me me,Now just waiting for a delivery date, which I know will be emailed to me.. Thanks Joey for all the time you put in for me & being so patient as I do have the tendency to ramble on & ask questions which I should already know the answer to.. 😀
Only place I will buy furniture!
Had the pleasure of working with Joe. He did an amazing job helping me find the right pieces. Joe has knowledge of the various furniture options as well great suggestions as to each piece would fit in the space given. Best furniture shopping experience ever. Thank you !
We found a great chair for a great price to use in our camper with Joe’s help. In fact we bought 2! If they come in by the time we are back in Delaware, like Joe says they will, we will be very very happy!! If not, we will be very, very disappointed. All in all it was a good shopping experience.
We had a great experience at Ashley working with Jim. He answered all of our questions and helped us choose the perfect couch.
Great experience from browsing, ordering, to delivery. Will and Kenny W delivered on time and efficiently!
Super smooth transaction with great information before purchase fine product very comfortable and delivery was a snap even though I had a difficult to access third-floor deck hats off to Ashley!
I was able to find exactly what I was looking for at a price that fit my budget. They worked with me to get everything delivered in a short time span. Great people, great transaction.
Cynthia was great, a very good listener and extremely knowledgeable about furniture and design, pairing both to find the best for our home layout to create a sophisticated look! Cynthia is passionate about her job and it shows in her consultative selling skills, matching pillows to go with our selections. Dean, the sales manager was equally consultative in his approach to our furniture shopping experience with his attention to delivery timelines of our selections. Thank you both!! 😊 PS…We will be coming back to you to finish the rest of the house. With Kind Regards Len and Connie Poirier
Hailey greeted me when i walked in, asked what i was looking for, then looked up items as i was shopping. She is the perfect person to ask for recommendations, and has wonderful tastes matching furniture.
We had a great experience in this store. Hailey was amazing patient, and personable. She gave great customer service from suggestions to just plain conversation. However, it is true about the price difference from the store vs. online. I was not aware of pricing matching nor the significant difference. I encourage all to check online before locking in with them. I have overpaid by almost $440. My hope is something will be done about it or I will be returning my items and purchasing them online.
John was very helpful, kept his distance but stayed aware when we needed him. Everything went smooth
We went in because we received an email with offers and there is always small print and a catch, our sales person dropped us when another customer she invited for the VIP sale entered and she stated she would get back to us and never did, we had to search for her and her manager assisted us. The neglect from our sales person was unacceptable and since we are repeat customers did not sit well with us.
Awesome experience. Thorough knowledgeable and efficient. John knew all of the products and made the experience very pleasant. Thanks!
Great store. Our salesperson Andre was great to work with. We will certainly be back. Andre made the experience fun!
I walked in not entirely sure what I was looking for but John was very patient with my indecisiveness and knowledgeable about items on the floor. He made the experience exciting rather than stressful!
Amazing how if you do everything the store wants things go smooth. They damage my dining room on delivery than want me to take it back for 10% off only or it will take 10 business days for refund. It literally took 30 seconds for them to take my money. Over the years we bought 25k from Ashley but will never buy again. I will post again to update on refund. Been 4 days now!
Went to Ashley furniture on the recommendation of a friend. Was promptly greeted and helped by Kelee. She was great! Listened to us and helped us find a chair and loveseat.
Very helpful, knowledgeable and look forward to working with John on our purchase
Kelee has excellent customer service skills! Very patient and attuned to the customer's needs.
Been at Ashley twice. John the salesperson has been helpful and efficient. The manager is very visible friendly and professional. Good selection of items with reasonable prices.
She was very helpful and pleasant
Andre was awesome and professional!!! He helped us and spent 2 hours assisting with a chase lounge, couch, dessers, bedroom set. Highly recommend you see Andre in Ashley Millsboro
Terrible store! They charge substantially more than other Ashley stores for the exact same furniture. Quoted much higher prices than the Ashley website too. Didn’t know they were individually owned franchise stores who price gouge at will! If you don’t mind getting ripped off, this might be the store for you.
Andre was very professional, knowledgeable and helpful.
This rating would have been higher if our salesman had followed through with us about Ashley's price match policy once questioned. Our initial experience in the store was fine, however after the sale was completed we discovered that the item we purchased was $300.00 less on Amazon. We contacted the salesman , Jim and he said he was unaware of the price match policy even though it is on Ashley's website and he gave us a credit for $30.00. We then sent him the link with their policy from their own website requested a response but never received one. When we received the delivery and the item was damaged our delivery person contacted the office and we were given an $90.00 credit due to the damage. Very disappointing experience.
Everyone was professional, courteous and very accommodating.
Jim is very helpful & knowledgeable on all the products.
Joe was a really big help and helped us with what we were looking for and took his time showing us the products that they had in the store
Went to the Ashley Furniture Store today to only purchase an entertainment center only to come home with a new beautiful leather sofa too. Cynthia H. our Product Specialist was amazing help with our decision to purchase the sofa at Ashley instead of someplace else. Stop in and ask for Cynthia if you are shopping for new furniture you can’t go wrong.
Very helpful and great personality! I'll be sure to recommend Cynthia to my family and friends.
I had a great experience purchasing a sectional sofa at the Ashley in Millsboro on Saturday.. Cynthia was incredibly helpful, helping me find just the right one for my needs and staying with me through the entire process - even lending me her readers after I’d left mine out in my car. I would 10/10 recommend this store and Cynthia in particular.
My furniture shopping experience was excellent. The customer service was top notch. They had exactly what I was looking for. They even found a better quality bed that was on sale. Highly recommend.
Andre was great to work with and he definitely helped us with selecting the right couch.
Joe was very helpful in finding what we were looking for, originally we were looking at recliners & then decided on a loveseat recliner & he helped us in getting us to the distribution center to pick it up...we love it...
When my husband and I walked into Ashley furniture in Millsboro, we felt an immediate connection with the sales person Laurie Bliss. We felt she listened to our needs as well as our concerns and definitely was not a helicopter sales person. we would definitely go back for another purchase
Kelee was very helpoful and understanding what I wanted for living room furnishings. I'm anxiously awaiting my choices.
Great experience. Kelee was an amazing associate. She left us aline till we had questions which was ver much appreciated. She wasnt like a lot of furniture store sales reps who hiund you throughout the store trying to sell you something. She was very professional.
Happy with the furniture we purchased. Joe was really helpful. Thanks again!
Joe was very personable! He definitely knows his trade. He made this experience very enjoyable. Thank you, Joe!
My wife and I were greeted by Product Specialist, Joe Forester.Joe was very professional working with us and used his knowledge regarding beds and mattresses which we were shopping for our new home in Millsboro ,Delaware. Due to his help providing answers and information for many questions we decided to purchase two beds and two Mattresses. Other employees at the store were also very helpful in closing the sale. I highly recommend the store.
Laurie at the Millsboro was very friendly and professional. Very knowledgeable of the items I was interested in buying. It was a pleasure working with her.
My husband and I found the perfect sofa and chair and a half with ottoman for our living room. We had a great experience with Laurie Bliss in the Millsboro store. She was very knowledgeable and very nice to work with. Thank you Laurie!!
Great customer service. Joe knew his inventory, and it took no time to finish our living room purchaser. I would highly recommend joe an Ashley
Laurie at Ashley Furniture in Millsboro was extremely helpful and knowledgeable. She guided us through the process of selecting a new mattress.
It’s difficult to find the best words to use to describe my incredible experience in working with Laurie Bliss at Ashley Homestore in Millsboro, DE. to find just the perfect sofa table and a reclining chair for my husband who has some physical issues that limited our choices. With Laurie’s unwavering searching, fantastic and creative ideas and suggestions, we were successful!!! Laurie was so thoughtful and courteous to invite Dean, the Sales Manager, to join us with his own opinion and ideas and he was very dedicated to this mission as well. In all of my long life, I have never had a better, no pressure, no rushed, sales experience with such a professional, knowledgeable and sweet person who never left my side until we finished our entire transaction! Thank you so much, Laurie! Without you, I would never have accomplished this mission. And thank you to Ashley Homestore for employing two of the best people I could have ever found, Laurie and Dean!
Laurie was get to work with and I'm sure I'll be working with her in the future
Laurie was amazing! She helped me furnish my entire house and took the time to show me lots of options to work with my space. I highly recommend her you are looking for a stress free shopping experience.
Debbie and the management team were wonderful. Debbie was able to help me find exactly what I wanted and was able to provide insight on addition pieces to complete each room. I was unable to find bedroom furniture for my teenage daughter in n the store. Debbie followed up and sent multiple ideas via text one of which my daughter loved!!
Lorrie was extremely knowledgeable , personable and she went above and beyond to focus on my wants and needs. She has an extensive understanding of the products that Ashley has. She made what I thought would be a very stressful purchase, into a very pleasurable experience.
Cynthia Hutchinson was very good. She did everything she could to find the furniture we wanted but we just did not find anything that fit what we wantes.
I explained what I wanted, Kelee listened, and showed me items that fit what I wanted
Laurie was very knowledgeable and professional and a pleasure to work with! I definitely recommend her and I will be working with her again!
Sending a shout out to Laurie Bliss for listening and then guiding me to the purchase of a sleep sofa that is just what I was looking for. Her pleasant and professional demeanor was refreshing appreciated. Laurie is customer service at its finest!
Laurie was very personable, helpful and a pleasure to work with.
Laurie the sales person helped me find a power recliner that met my needs. The delivery was on schedule and product works well.
My family and I had a great experience at this store with Laurie. She showed excellent customer service skills and is very friendly. She took the time to help us get exactly what we wanted in a timely manner. This is a great location to shop.
Very pleased with the purchasing process for our new living room set. Kelee was extremely helpful and knowledgeable. She also made sure we received the online price in the store.
Went to Ashley’s to just look for a bedroom set and met Joe who was one of many salespeople. Well I’m glad we met Joe cause he was very good. Very knowledgeable and didn’t pressure us at all. He really was very good and i highly recommend Joe and Ashley’s furniture store .. Can’t wait to get my new bedroom set….. Thank you Paul
Jim was a great help at our trip to pick out some furniture. They had a very nice selection and was reasonably priced as well. I am very happy with what we got and our experience!
Jim was professional and patient.
Great customer service. The only thing I can say is after a certain amount money delivery should be included in the price or free. Still waiting to receive my sofa. So no pictures.
I quickly stop into the Ashley location in Millsboro, DE. Greeted by Andre. I was right to the point since was short on time. Andrew went right to guiding thru for what type of mattress my body would require. He was such a delight & so, so genuine. He got me actually what I want & a Awesome deal !! Thanks bunches Andre...👏🤗
Brian was extremely helpful, accommodating and a pleasure to deal with!
Andre was great to work with, not overbearing or pushy yet available for all questions and help with measurements , that is exactly what I prefer in a sales associate. Would definitely work with him again at Ashley furniture store.
Had a great experience with Debbie. She helped me find exactly what I was looking for and made ordering stress free. Great customer service and would shop this location again in the future.
Bunk and MT Took extra care when delivering our sofa, loveseat, and ottoman. They set the furniture in place before they left. It looks great.Thank you
This is our 2nd purchase with Debbie at Ashley in Millsboro. Options were provided with everything explained and without pressure. 5 Star experience from start to finish!!
Our sales person, Joe, is a professional decorator and was enormously helpful in outfitting our 5 office building at the Delmarva Health Pavillion. We received a lot of help and guidance and the price was fantastic! We received 5 star service and are very happy with our decision to outfit our office with Joe at Ashley's Furniture in Millsboro, Delaware!
What a nice experience. Brian made my shopping for a comfy sofa so much easier. Can’t wait to get it and relax on it.
Purple bed, best bed ever. Delivery was amazing by Bunk & Non. Thanks guys for everything. 5 star all the way!!!
Kelee was very helpful and explained everything in detail about pickup/ delivery.
Andre was very helpful with suggestions on the kind of living room furniture to suit our needs. He is very polite and professional. Our furniture was delivered on time that was decided. Overall we are very pleased shopping at the Ashley Store.
I went to the Millsboro Ashley's just to look and price a bedroom set and walked out with my dream set. Andre was the best salesman ever...he did not push us, allowed us to walk alone and choose but was around for questions. He was helpful, knowledgeable and amazing. Thank you all for making our experience so effortless.
Showroom looked organized and vignettes were fun to walk through. The salesperson Joe was informative while not being too pushy. I always feel reluctant to enter a furniture store because I feel pressure to interact but Joe gave us space and stepped in when needed. I was with my husband so we were both sold on this particular couch after looking for quite some time!
Brian went over and above to help me purchase my table since I was having problems online will definitely visit him in the store when I am ready for new furniture, which will be soon!
Thanks for the great service, Laurie!
Professional and courteous customer service provided by Joe. The store did not have the bed frame we were looking for. We provided a picture of the bed we were interested in and Joe was able to find it online. We greatly appreciated the help provided by Joe!
Wonderful sales staff. I was shown options of furniture.
Thank you Debbie for your outstanding customer service!
From the moment that I walked into Ashley Store, Joe made me feel as though I was the most important person that he had met and did everything possible to make sure that I found a mattress that was going to allow me the best night sleep. He was so kind and knowledgeable about every mattress and what I needed. He also made sure that I was able to secure financing to complete my experience. I highly recommend Joe and this Ashley store for making each and every customer feel as though we are a member of their family.
So easy to spend money at this store! Laurie helped me to pick some really good looking furniture..can't wait to see it in my new home! Thank you Laurie and "boss" for you patience and knowledge!
The salesman was very helpful didn't take long I will shop at Ashley again
Laurie B was wonderful to work with! She was professional, friendly, knowledgeable and communicative. Everyone at Ashley was friendly and helpful during our buying, payment, and delivery process. Thank you!!
Pleasant experience.
The salesperson was friendly and very knowledgeable about the furniture we chose to buy. He also helped us get the best price/ deal we could.
Very pleasant and professional
Andre. We thank you taking the time that was handled in a very professional manor. You paid close attention to our needs and gave us multiple options to pick exactly what we were looking for. Would definitely do it all again as needed
Jim, was very helpful and knowledgeable about the styles and what went best with them.
Helpful and great delivery.
Andre, & the Ashley team were awesome in helping us find the right furniture to fit in our tiny home at our beach place, Thank you so much for your time an expertise, Rick & Sue
Great experience
My husband went into our local Ashley Furniture store to get ideas for new living room furniture … We met Laurie Bliss upon walking in and might I say…. What a joy!!!!!! I told her what we were looking for and she helped us tremendously trying to figure out what would be best and gave us great ideas.. Along the way we were chatting and truly having a good time.. Laurie was really considerate of us saving money here & there .. informing where we could save.. I would recommend Laurie Bliss to help you shop for your next furniture or bedding purchase in a heartbeat!!!!! THANK YOU, LAURIE!!!!
Andre was awesome, very personable and patient. Definitely will buy from here again. Love their program for new home buyers! Way to go team.
Very good salesman help with all my needs and concerns. I will be going to Andre on my next purchase. Thank you.
Brian was friendly and very helpful.
We furnish all our estate rooms with their great quality furniture & Brian is always so patient with us when we’re looking for just the right piece!
Andre is amazing!!! He didn't pressure us but was thorough and made sure we left with just what we wanted. Explained everything wonderfully. We will be back when we need more furniture!!!
Okay, Ashley is usually not my first choice of furniture stores, mostly because my tastes run too expensive LOL. However I stopped in one night, and Kelee at the Millsboro store was simply amazing! She patiently listened to my preferences, and then quickly guided me through the store to find pieces to my liking. I am now an Ashley convert, mostly due to the phenomenal customer service. Thanks, Kelee!
Laurie was extremely patient with us. She went above and beyond helping us pick out furniture. She answered all of our questions. Laurie never rushed us instead she was there until we made a final decision. Laurie was friendly and professional. We plan on coming back for her assistance in the near future.
Very pleasant furniture shopping experience. Andre was very helpful with our dining set purchase. We would shop with him again.
Friendly, knowledgeable, open minded!
Brian was awesome! Not pushy but very helpful and very knowledgeable. We highly recommend him.
Awesome customer service
Andre was amazing and helped us find the perfect sectional!
Brian was great. Very helpful without being pushy. I would definitely come back and ask for Brian.
John was a pleasure to deal with when purchasing our new living room furniture. He was professional and very knowledgeable.
Amy was extremely helpful and patient during my shopping experience. She offered me suggestions and options which made my decision a successful one. Could not be more pleased with my purchase and the delivery service.
John was great and was attentive to what we wanted.
Jim was very friendly and helpful in our purchase of bedroom furniture. Although we had a hiccup on delivery the issue was identified and quickly resolved. Recommend the quality and responsive of the Ashley staff
When my wife and I entered Ashley, we were not planning to buy, only looking. We were met by Debbie upon arrival and wasted no time describing what we were looking for. She understood our vision and helped us navigate through the entire store, starting with and coning back to what ended up being our final selection. Debbie was pleasant and easy to talk to. She explained the purchase information with and without the extended warranty of which could be used as many times as needed or converted to store credit if not used after 5 years. Before we made our final decision Debbie asked her manager to go over the numbers including the option for financing if were interested. No stone left unturned. Overall a great experience.
First we met Laurie last week in Ashley,she was very helpful showed us the Furniture we were interested in. We left went home to decide what we wanted. Went back today, Laurie was off, but Brian helped us out, very knowledgeable, Took his time, showed us colors and pieces on line. And all went well Tom and Lynn
Amy was great to work with, she was very knowledgeable. The whole process was hassle free from sales to delivery.
Joe was an excellent sales representative being both informative and patient. I hope the delivery and set up are as up to speed as the showroom customer service. I don’t think you’ll be disappointed if you purchase from Ashley Home Store. And definitely as for Joe.
Keller was caring, professional, and informative.
Looks like the old Rent-A-Center stores. The furniture looks identical, especially since they sold mostly Ashley furniture.
Amy was very professional and spent time with us helping us find the right furniture for our new beach home. We are very pleased with our experience and definitely will use Ashley Furniture and recommend Amy to others.
Laurie was very kind and helpful. She showed me exactly what I was looking for, walked me through my options and made the process very easy
Our experience was good and not too intense. She found us a different sofa than what we originally selected
Very satisfied with process. He was very helpful.
Amy was very nice and very knowledgeable! I didn’t feel pressured at all.
My sister and I went to Ashley Furniture with the intent to browse for some furniture I needed for my new home. We were met and greeted by Joe who was very professional and friendly. After telling him what I was looking for, he immediately pointed us in the right direction. He proceeded to find everything I was looking for and process my order promptly. Joe was very attentive to my needs and very professional. I enjoyed working with him and would highly recommend him. I will definitely look for him the next time I shop at Ashley.
Great experience. We were created immediately upon entering the store and Brian came forward to assist us. We told him what we were looking for and he directed us to a few sets, answering our questions and making recommendations. He did not hover and gave us time to look around and discuss options on our own but always available to answer questions and provide measurements and prices. Can’t wait to get our new furniture. Go to Ashley in Millsboro and ask for Brian.
John was very informative on my initial visit. Brought my husband back and found what we were looking for. We purchased. We then came back the next day and made an additional purchase. We will be returning in tbe near future to work with John again.
Purchased 2 bedroom sets, dining room table and chairs plus living room couches. Great experience and salesperson Andre was great. No pressure sales. Enjoyable shopping experience. He answered all of my questions. I am recommending Ashley furniture.
Laurie was an absolute gem to work with!!! She welcomed myself, my mom, and my 3 boys in with open arms!! She was knowledgeable about any piece I had a question on and helped me pick things that worked with my overall scheme!! I had to furnish just about an entire home and she was just amazing!!! When we were waiting for the cashier to call us up regarding our paperwork Laurie sat with my 3 boys and showed them pictures of her family and talked about her background as a bus driver and limo driver with my boys!! They loved hearing her stories and as a mom there is nothing better than seeing your children happy and comfortable being around someone they barely know!! Thank you SO much Laurie!!
My wife and I tried to shop at this store today. It was totally impossible. As we entered the store we were immediately attacked by a female salesperson. We told her that we just wanted to look around. This did not work for her. She followed us and would not let us shop. She never asked what we were looking for and just kept pushing items we were not interested in. We tried to separate from her but she would not let us shop. We left the store without shopping at all.
Great service! Joe helped us look at all the options and pick the best bedroom set and mattress for our needs!
Andre was very professional and full of knowledge. He is a great salesman and listened to what we wanted.
We worked with Brian to find just the right furniture to compliment our living room makeover. He was very patient and knowledgeable. We would highly recommend him.
Joe was great. He was very patient and very helpful. I will look for him whenever I go to Ashley Furniture
I was greeted which is always nice! Amy was kind enough to show me around the store specific to what I was looking for and later directed me to my price range. Making my selection was successful because of the guidance Amy provided. We love our new furniture !!
Mr. Andre was great!
The sale person what friendly and very helpful. Nut your price was not in line with what we wanted.
Joe was helpful and welcoming. He was courteous and gave us space to look at furniture and wasn’t pressuring at all.
Joe was Outstanding! Know the in detail about the product he is selling. Looks for the best offers available at the time . Just a very pleasant experience!!! I highly recommend Joe !!!
Debbie was a delight to work with, and couldn't be happier. She is a true asset to Ashley's
Jim was a terrific salesperson and quickly caught on to my style preferences. I highly recommend Jim to anyone in the furniture market!
We walked in, knowing exactly what we wanted. Joe understood our needs and style. He helped us find the exact dining room set we were picturing! The rest of the staff were efficient and friendly. We walked out about an hour later. Easy peasy and painless
The service I received at Ashley was outstanding. My sales rep Cynthia was very responsive to our furniture needs and made us feel comfortable throughout our buying experience. I was a first-time customer to Ashley and highly recommend the company.
Great experience… Brian was very knowledgeable about the merchandise. I’ve requested Brian twice in the past without a deal being able to be made. Today I again asked for Brian he remembered who we were and was the same courteous person as he was the first two times…. Great Employee !!!
Friendly and knowledgeable sales representative. Lots of choices and good deals to be had.
Andre was professional and very helpful. He covered all aspects of the purchase and let us decide our choice and options. We highly recommend him to help with any purchase. We will use Andre again.
Terrific location and a great staff! Andre is wonderful… his extensive knowledge of the options and stellar customer service made the experience smooth and easy. The store manager warmly greeted us and was friendly and very helpful… we will definitely be back!
Our salesman was Joe who helped us from the time we entered the door until we left. He went out of his way to listen to all our wants and concerns. Giving his opinion on the things we asked. I felt he was so honest and truthful with his knowledge. We bought our chair and I will be back later to get other furniture with Joe being our salesman.
Very helpful service and got exactly what we came in for. Would recommend!
I was shopping around and stopped by unexpectedly, as I haven't visited Ashley before. I was greeted by a sales associate, Laurie. What a gem. It's hard to find good customer service in this day and age, but Laurie couldn't have lived up to any higher level as she did, with offering her kindness, knowledge and going out of her way to show me lovely pieces that I was looking for. Checking on certain measurements that could be gotten from manufacturers to fit my room space needs. I will be back and would recommend Laurie to help you with your needs. Also, good sense of color and design abilities as well. You get customer service and a personal designer in One!!!! Thanks for taking your time, Laurie, to give me a wonderful shopping experience!
I was preparing to close on my home recently. Sales Rep. Debbie was informative and very helpful.
The sales associate Laurie who helps me was quite knowledgeable and helpful when it came to deciding on a change in furniture. Highly recommend her assistance to anyone that’s indecisive like me.
Laurie Bliss … what a wonderful sales associate! Laurie’s care, patience, knowledge and expertise was exceptional!
Laurie goes the extra mile to listen to your needs. She guided us to the perfect solution for our unique home I highly recommend her knowledge and expertise when you need to make your house home!
Laurie Bliss was very helpful and patient trying to find us a large TV stand. I would highly recommend her. Everyone else in the store was also very friendly and helpful. Great place to buy furniture or whatever else you may need. So glad they have a Millsboro store. We will be back 😃
Laurie was amazing as always in helping us select just the right pieces for our sunroom.
Amy was awesome no pressure
My husband and I had a wonderful experience at Ashley furniture recently! We had the pleasure of working with the furniture sales representative Jim. We received excellent service from Jim, and we appreciated his help as we walked through the process of purchasing our new couch! Thank you Jim and Ashley’s furniture!
The store manager came up and introduced himself, set me up with a sales associate, and followed up. If it hadn’t been for him and the sales person I would have just walked out, instead I bought a bedroom set.
Shopped at the Ashley store in Millsboro. Our sales representative, Andre, was a pleasure to work with. He was very professional and made our shopping experience enjoyable. Would shop at this furniture store again.
Joe was very helpful finding pieces that fit the description of what I wanted. Not at all pushy. Would ask for him again when going into store.
We were so happy with our visit to Ashley’s today and especially our salesman Joe. Joe was so professional and went beyond to help us find our perfect furniture! Thank you Joe
I was looking for few accent chairs and it was hard to choose from the great selection they have. Joe the sales person, took care of me and was instrumental in helping me decide for the best option.
Brian was extremely helpful, showing me different options I had not considered. He understood my requirements due to having cats in the house. It was very refreshing to have his input without being pushy. He came across as being knowledgeable in the products.
Consultation and recommendations NOT hard-sell like so many furniture stores.
The process was seamless from beginning to end. Kelee was extremely helpful and knowledgeable! I am very excited and cant wait for my furniture to arrive!
Laurie was friendly and knowledgeable about the products! Very helpful with ideas and advice!
Laurie was wonderful. She took her time with me, made helpful suggestions and assisted in getting me the best deal. I look forward to working with her in the future. I highly recommend her.
Joe was absolutely wonderful! His personality made our afternoon! Joe took his time and showed us many different options. He spent a lot of time with us and we never felt rushed. We highly recommend Ashley in Millsboro! Joe and the rest of the team are absolutely amazing! I promise, they will make your trip worth your while!
Sales person Laurie was very knowledgeable and professional.
Andre greeted me in the foyer and was very attentive, polite and knowledgeable. Although, what I wanted wasn’t in stock on the floor, Andre was able to find it online and place my order. I was really hoping to see the furniture in person and sit on it prior to purchasing, so I’m hoping I love it.
Our salesperson Joe was exceptional. He gave us space to look around on our own, but was available when we needed him.
This is so disturbing how I’m being treated with this store. I’ve shopped at so many Ashley stores and never was misguided and fast talked. All they care about at this store location in Millsboro is money and not customer service their loyalty is as about making a sale. I’ve never seen the lack of communication. I personally will never recommend anyone to this Ashley store. They have really showed me the difference in B&W. This review is the lack of loyalty and respect and most all communication. Be aware!!
Amy was great to work with. From sale to delivery and after, this store had great customer service and was very accommodating . The Ashley delivery guys, Ken and Will were very nice. Dean, the manager was great and it was an all round pleasant. experience..
Brian was professional and was able to deliver exactly what we were looking for Along with Mike they are the definition of customer service
We were looking for a love seat. Andre, our salesman, was friendly, knowledgeable and accommodating.
Andre and Mike in store number 26955 were the best salesman I have ever dealt with. They were extremely kind and resourceful!
John was a great sales associate and Bunk and Alex delivered and set up when promised. Smooth transaction all around!
I had a great experience with Debbie at the Millsboro location. Went in looking for a lift chair for my father and ended up ordering a new loveseat and sofa that recline and with a 0 gravity chair for my father and a much more useful coffee table. I highly recommend Debbie she directed my fiance and I with exactly what we needed.
Joe was amazing! So honest and so helpful. We were stuck between 2 awesome choices and he helped us make the decision after really listening to us and our needs. Dean and Kelee were also so great! So happy with our purchase from a great local store!
This is the 3rd purchase I have made with Debbie's assistance. I value her opinion and expertise in furniture. So much so that I purchased a table from her over the phone. I will continue to contact Deb when I need anything from Ashley's. Thanks Deb!
Great service from Cynthia as well as great selection and price.
Kelee was very professional, pleasant and persistent in finding an elusive website dresser.
We had an outstanding experience at Ashley in Millsboro. Joe Forester was very knowledgeable and helped us with our selections. He is definitely an asset to your store. Thanks again for everything.
Everything from Amy to delivery has been a pleasure!
Amy was wonderful in assisting with my purchase. Very pleased with the service in Millsboro store as well as pick up in Delmar.
Andre was a pleasure to work with. He was helpful and professional. I am pleased with my purchase !
Went in, bought a piece of furniture, size didn’t work out, sales ad price was lower than what I paid. Returned. Nice friendly people work there.
Andre was very helpful. He listened to what I said I was looking for and was very patient when it took me some time to make up my mind.
Quick, easy and no pressure.
Andre was courteous and knowledgeable..
We were looking for some seating for our great room. We found a round swivel chair that we really liked but it was a little big for our room. Joe showed us a chair of the same style in a smaller size that was perfect. He was really helpful and wonderful to work with.
The moment we arrived Andre was very kind, efficient and thorough with what we were looking for to furnish our new home. He took his time to compare pieces, and colors to match our vision. Our family left very pleased with not only the quality of service but the furniture we received as well. 10/10. If you’re in the market for new furniture, go see Andre! We will be back in the future.
Very friendly, very professional sales associate. Worked with us to insure we purchased what was right for us.
Ashley furniture in Millsboro is always the first furniture store we visit when we're looking for furniture. Ask for Joe, he'll take care of you.
Great service, Kind people.
Joe F. was very patient and kind while making my choice of furniture. Never pushy or overbearing!
Upon entering the store Debbie greeted my daughter and I with courtesy and professionalism. She was very informative and knowledgeable while answering any questions or concerns about mattresses. If you are in the market for furniture or mattresses, you should definitely go in and ask for her. Beautiful store!!
Andre was extremely knowledgeable and helpful. We would definitely seek him out for further purchases.
What a great experience! Andre provided wonderful customer service. He was helpful, patient and informative. I look forward to relaxing on my new living room furniture with the fam soon!
Excellent service and the sales person was awesome. Very helpful and very honest. Great experience.
Debbie, was the consummate salesperson, listened and was very attentive to what I was looking for. The chair arrived early, was easy to set up and was better than expected. I use it daily, it is very comfortable and stylish. Highly recommend the Ashley Millsboro, DE store and their high quality products!
Very helpful and friendly staff, Jim our salesman was very knowledgeable and answered all our questions, it was a very good shopping experience.
Jim was really a great associate to work with. We told him what we were looking for and he showed us several options available without out any sales pressure. Thank you Jim!
Easy to deal with. Amy was informative and helpful during the sales process. And accommodated our needs in timeframe.
I recently purchased a mattress from Debbie at the Millsboro Ashley store, and the experience was great. Debbie was knowledgeable, professional, & nice.
We had an awesome experience at Ashley. Debbie greeted us and showed us around. We found the type of mattress we were looking for and in no time at all had it ordered. The follow up and delivery were also fantastic. And we love the mattress. Best nights sleep in a long time. Thanks!
We found what we were looking for with the help of Debbie.
Andre was amazing! He helped me so much with easing my mind with a big purchase. He was great and helped with all my question. Great job Andre!
Brian our sales associate had worked with us about 3 weeks ago. He remembered us and then helped us satisfy our requirements.
Laurie was amazing to work with. She made our experience wonderful and made our time in the store fun and exciting.
Debbie was very helpful in helping us choose the appropriate furniture for our family room. We were not quite sure what we wanted but she showed us all the options in making our decision. It was a enjoyable experience and would she her again with any further needs.
Great customer service, prices, and selection.
Cynthia did a really good job assisting me around the store. I am thankful for her help. I am looking forward to coming in again.
We always have suck a wonderful experience shopping at Ashley. Our sales person Amy is super helpful and makes the process so easy!
Dealt with Laurie, she was wonderful. Very personable, warm & friendly. Plus knowledgeable. Grateful i came across her
(Translated by Google) The staff is very friendly and they take good care of you. (Original) El personal es muy amable y te atienden bien
John was very knowledgeable
Andre was very helpful. He listened to what we wanted, was very knowledgeable regarding fabrics and design, and made the process problem free. Look him up when you visit!
Jim was very courteous and knowledgeable!
Awesome furniture. Customer service was excellent
Had a great experience buying some pieces we needed from Ashley. Cynthia was great to work with along with the store manager. Highly recommend!
I enjoyed purchasing furniture at Ashley in Millsboro Delaware. The associate Cynthia was great! I highly recommend this furniture store.
Laurie, Is Very Professional, Thanks for her Expertise.
Friendly staff and excellent merchandise choices
Laurie was great to work with!
Was very pleased with the hospitality I received when I went to purchase my item. Laura and other colleagues took their time with me in making the best choice. And I really appreciate that. After I got home and decided I wanted something different, Dean was so kind to help me in that area. Ashley furniture you're the place to shop. Laura is your go to showroom lady. Merry Christmas 🎄
Kelee went back and forth all over to help us match our couch and chair!
Joe was very accommodating and patient, let us take our time making a decision. A no pressure and pleasant experience.
Good service and decent amount of different furniture to choose from. Some stuff can take 4-6 weeks so be sure you a lot for that time. We went in at the right time and received a discount, they offer new Homer deal where you can pay after you close on your home, very convenient.
Andre was great! A go getter yet not pushy a snappy dresser too! Very helpful and respectful
Great Service
I was extremely happy with the service I received the Ashley store in Millsboro. I will 100% purchase from them again. John was my sales agent he was a tremendous amount of help without being pushy.
Was a very positive and no pressure visit!
Kelee was very helpful in helping me make decisions about color schemes.
Great experience. Fantastic sales help.
I had a great experience at Ashley. The manager matched the price that I found online. Cynthia was super sweet and pleasant to deal with. She helped me pick out a buffet server because I didn’t care for the one that goes with the dining table. She followed up after the furniture was delivered to make sure I was satisfied. I would definitely shine here again.
Pleasant experience, the sales clerk was just right. Unfortunately the chair can't be delivered yet and hopefully is being cares for. I'm in the hospital and need some rehabilitation before I can come home.
Store was great our salesperson not so much!
Keeley was great. very attentive to the customer needs.
Amy was very professional and helpful. Furniture was as expected. Thank you
(Translated by Google) Joe, super friendly, he took good care of us, he gave us a good price Joe is a good employee, he treated us very well, good communication, Asia was very attentive to us. (Original) Joe, super friendly, he took good care of us, he gave us a good price Joe es buen empleado nos trató super bien buena comunicación, estuvo muy atento Asia nosotros.
Sales person was very concerned about how the chair worked for me. If I could reach the leaver to work the recliner properly. He made sure that we were happy with our purchase. Thanks so much!
I reflected on the events of yesterday and the highlight was that of meeting you and having you assist me with the purchase of a new recliner. Thank you for your professionalism and assistance. Keep up the excellent work 👏.
We had the best service with our sales representative Brian at Ashley Furniture. He was amazing and very patient. Would recommend Brian and Ashley Furniture Store to anyone needing to furnish their home.
Very Welcoming and helpful
Our visit to Ashley's was a very friendly visit. Our sales man was very customer friendly. He did a great job with selling the item we were looking for, and provided us with other options witch enticed us to buy additional items.
Kellee was wonderful! She let us take our time picking out what we wanted. Great experience
My first visit to Ashley Homestore. Needed a desk. Laurie was great, showed me what was in the store and what else was available. She was very helpful, pleasant, listened and I ordered what I wanted!! Great service and knowledge, thank you Laurie.
Joe was a great help. Very friendly and knowledgeable. Was a true pleasure picking out and buying our sectional.
Purchasing our sleeper sofa from Joe at Ashley Furniture in Millsboro, DE was fantastic and very easy. Joe helped us look at options and complete our purchase. The sofa was delivered in two weeks and in time for hosting thanksgiving. The delivery team was also professional and went over the treatment of the sofa for our warranty. Great experience all around.
Brian Holston was very knowledgeable and efficient in helping us with our purchase of a new sectional sofa.
Amy was SO helpful and knowledgeable. She found exactly what I was looking for, at a fantastic price!
Great customer service! Ask for Joe!!!!
Friendly and knowledgeable
Amy was just wonderful. I felt like she was a friend I had known for years. She was patient and full of old information. The Purple mattress is so comfortable- makes you want to stay in bed. The delivery guys were great too.
I purchased a coffee table on line and was not able to discuss delivery options so needed to cancel the order. I then went to the Ashley Store in Millsboro and met Debbie E. She was very helpful and not at all pushy. I showed her what I wanted, she placed the order and explained the delivery options. So glad I went to the store - and will continue to shop there in the future! Thanks Debbie!
Very helpful and courteous
I had an awesome experience shopping here. Laurie had great ideas & made you feel like you were visiting an old friend instead of spending money. I highly recommend going here for any of your furniture needs.
Met Debbie and she answered all questions about my purchase even asked if I wanted a warranty, in which I didnt..she was very nice and professional. An asset to you establishment Donna
We just moved to DE and were looking for all new furniture and Andre was the biggest help, everyone in the store was sweet and attentive.
I had a really good experience with Ashley Store and everybody there was really great
I had a great experience at this Ashley Store. My Sales Rep, Keelee, was professional and knowledgeable. I really enjoyed chatting with her, and not just about furniture!!
Amy was such a help to get us furniture for our first home. Definitely will be going back when I need more! Thank you Amy!
awesome service..
As soon as we walked in to the store and explained what we were looking for and told our budget, Amy had it all under control. She knew all the furniture, bedding and accessories and put together a great package for us for the whole house. She even came in under our original budget. Soooo, we added some outdoor furniture, too! Everyone at Ashley, from the floor staff, to the office staff, to the management…….were so nice to deal with, very professional and could not be more helpful. We will definitely be a long term customer!
Kelee was knowledgeable and made a suggestion based on what type of furniture I liked and ended up purchasing the Freslowe! Patricia
Working with Kelee and Ashley was great! My furniture was ordered and delivered in two days!
Love the experience and atmosphere buying my first piece of brand new furniture 😍
Cynthia was great! She had great attitude and was very patient with us. She gave us great advice the entire time.
Great furniture store, low pressure, friendly sales people - Brian was great to work with in purchasing our new living room furniture!
Great service at at this Ashley location. Brian was beyond helpful and patient! And Dean investigated my delivery address in his own to answer my questions . Fantastic customer service !
Great service. Price match guarantee!
I came into Ashley's in Millsboro looking for either two comfortable seats or a love seat to compliment our sofa in our great room. Laurie Bliss was there to help me, and she did a fantastic job listening to what I wanted and suiting me with the perfect solution! She was very thorough and observant to making sure I was satisfied. I would highly recommend her to anyone I know in the future looking for furniture or bedding! She was a pleasure to meet and interact with because she was patient and made you feel very comfortable during the process.
Great financing!
Brian was courteous and professional. He beat online pricing and answered all our questions.
Brian Holston was very helpful and informative without being pushy. The office staff were all very friendly. Highly recommend.
I can't say enough about Brian Houston, Dean store manager & all the team players at Ashely Furniture in Millsboro, DE. From beginning to end we received NOTHING but 55555+++ star treatment. They all were very attentive, knowledgeable, and made you feel like you were their one and only customer. Thank you Ashley team for an over the top experience!!! Jen & Dave
Brian was helpful and knowledgeable!
Brian doesn’t amazing job. He was very knowledgeable, no pressure style selling. Extremely informative and understood what our need were and helped fulfill them.
friendly, know information, worked hard to get me best price and financing, efficient.
My furniture delivery from Macy’s was abruptly cancelled about one week before it was scheduled to be delivered. Despite the order having been placed in early August, I just found out that the manufacturer has discontinued the item. That’s simply unacceptable and, since I had already gotten rid of the existing furniture, this was a major inconvenience! Fortunately, I found a bed that is almost a duplicate (of the one ordered from Macy’s) on the Ashley Furniture website. When I called local Ashley store, I had the good fortune to speak with Joe. He was fantastic! He not only handled the order, but made sure I got the best possible pricing with the delivery and assembly included. It remains to be seen if the delivery can be arranged for the original (Macy’s) delivery date, but I am confident that Joe is doing all that he can to make it happen. If you are in the Millsboro, DE area and are in the market for new furniture, definitely ask for Joe!
Our salesperson was Joe. He was very helpful in mixing and matching and having fun with us. His upbeat personality was refreshing. I also loved how he didn’t stalk us (but had his eye on us) through the store. That gets on my nerves 😬 overall he is a great salesman and I think he needs a raise (especially after dealing with my husband) thanks Joe. You were awesome. Phyllis
Brian was so helpful pulling our order together. He was incredibly knowledgable and made great recommendations. Would definitely go back to this location and ask for Brian’s help in the future.
Joe was fantastic 😊 Very knowledgeable of his field and found us exactly what we were looking for. Thank you!
Salesperson was very personable. Love ❤️ all my new treasures. Will definitely shop there again.
We purchased a bedroom set, mattress, living room sectional and end table from Kelee. Kelee was so professional, helpful, and patient with us, we took our time picking out what we wanted. We really love our new furniture! The delivery guys were amazing too. They made sure they didn't scratch our floor and walls. I would recommend going to see Kelee at Ashley furniture.
Brian took very good care of me.
Our shopping experience was great an Amy went above and beyond to make sure we were able to get everything we wanted. Definitely a great place to shop for furniture!
Joe did an excellent job of explaining what he had available and offered up options when we didn’t find things. He reached out outside of our visit to the store to provide additional information that allowed us to make educated decisions. Would highly recommend him to support your furniture needs
Joe was attentive but not over bearing. Very helpful answering questions.
Our sales man(can’t remember his name) was awesome. He lead us in the right direction. Sales and delivery was pleasant and timely. Awesome experience! Highly recommend and will seek out this man again!
Great experience.
Kelee and Mike were awesome to deal with. No pressure just excellent service!
Amy is awesome. She greeted me as I entered the showroom and pointed me in the direction of some living room and kitchenette displays. I had ideas, but being able to see, touch and sit on something was the game changer. Thank you for all your help. 👍👌😊
I walked into the store, laid out my wants, needs and desires to Kelee. She promptly escorted me to the Dura Pella loveseat and couch that fit everything I wanted. Fastest sale ever!!
Debbie and Dean were very accommodating with me on my family’s purchase of home items for our new house. They gave several options in terms of financing/discounts for new first time home buyers. I definitely recommend this store along with its associates and am super excited to get my furniture in!
Joe was our sales person and he was amazing! He was patient, knowledgeable, and completely understood what we were looking for. We left with some fantastic furniture at a great price. Highly recommend!
Friendly service. Joe spent time to help me choose the right item for me.
Amy would like to thank you for your help yesterday with my new recliner!
Great experience, no pressure but did offer great suggestions. Thank you Brian ⭐️⭐️⭐️⭐️⭐️
Joe is very personable.
So helpful. Ask for Brian. He worked with me so I could get what I needed. Nice furniture. They make every part of the buying and delivery process easy breezy.
Kelee was very helpful in finding us a new recliner. She walked around the showroom giving us the options for what we had described. We didn't feel pressured at all and it was definitely a great buying experience. After we found what we needed the manager introduced himself and went over our purchase with us. We'd buy there again.
Amy was amazing.
We went to Ashley to find a new couch for our living room. The experience was great. Our customer service rep, Kelee was fantastic. We actually fist looked a couple of months ago and then did some comparison shopping. We ended up right back where we started with Kelee. She is knowledgable and friendly and the process was seamless because of her. This is the only place I will go in the future for our furniture needs.
My husband and I stopped into Ashley Furniture Store in Millsboro, Delaware and from the moment we walked in we were treated with outstanding customer service from Debbie E. She was patient with us, she answered all of our questions and we never felt pressured to make a purchase (while we stopped in to "look" at mattresses, we left with bedroom and living room furniture 😊). I highly recommend Ashley Furniture Store and Debbie to anyone that is looking to buy furniture. I honestly can't say enough about her kindness, professionalism and outstanding customer service. Thank you and we will return to Ashley Furniture for future purchases.
Great selection of reclining furniture. Debbie was fantastic
Awesome team that was super helpful in finding the perfect bed setup!
Joe did a fabulous job working with me to understand our specific needs. He helped me pick out the right pieces that will be durable, long-lasting, and beautiful in our space! We stick with Ashley Furniture because the quality and style is great and they offer financing to make it all work. Thanks Ashley!
friendly, not pressured for sale. Transparent on charges and fees. Wish there were more selections
Our sales rep Jim was great, very helpful and personable
Debbie was great! I was ordering an ottoman to match my sectional that I bought several years prior. She did the research, found it and ordered it. It’s because of such commitment that I will always come to Ashley first when shopping.
We went to Ashley furniture afraid it was going to feel like a big chain store but we were pleasantly surprised to get a family feel. Brian was amazing from start to finish and we felt comfortable with our decision to purchase in the end.
Great selection and Joe was extremely helpful and attentive to our needs.
I was lied to and the sales team omitted many of the financial actions that would take place. Very unreputable!
Joe was great! Answered all of my questions, was very thorough and all around just a great person to work with.
Purchase at store went smoothly and delivery was on time with excellent team members.
Nice store knowledgeable staff
Anthony was pleasant, approachable, knowledgeable, and above all, listened to what I wanted. Excellent advice and genuinely a nice man. Thanks!
Good experience shopping for our counter height table. Anthony was our salesman and a terrific salesman at that! No hard sales and so patient, spent time helping us find the best fit for our kitchen. Very happy with our purchase and will definitely ask for Anthony for future purchases. Carey and Rich delivered our table with care and professionalism. They were great! Very pleased with the whole experience.
Had a great experience with Joe at Ashley Furniture in millsboro. He was very learned he knew the store very well he was not pushy he really listened to what it was that we were looking for and we could not have been more delighted obviously we made a purchase and we'd like to thank Joe for his excellent salesmanship
We recently purchased a queen mattress. The sales people were patient and attentive to our needs and worked out a favorable deal with us. We are very happy with the results.
Joe was very helpful with finding a new couch for me today can’t wait to get it in!
Great service
When we walked in we were greeted by Joe Forester with a smile. We looked around a little then asked Joe for his help.He was knowledgeable looked up everything for us and we then decided on the items that we purchased. All in all an easy and great experience. We will be back to see Joe in the future. Thank you
Amy at Ashley’s furniture store in Millsboro did an amazing job in helping me pick out the perfect dining room table set! Great staff!
Nice Customer Service..Thank you Brian
Very good experience. Debbie was very knowledgeable and helpful. Will return in the future and encourage family members to see Debbie.
Had a very pleasant time at Ashley Homes in Millsboro! Anthony was our salesman, and he has done a fantastic job picking a right price and sale promotion for our furniture. He was going back and forth comparing everything and making sure we get the best deal. I am very happy with the service we received and can’t wait for the furniture to arrive!!! Thank you, Anthony! And best of luck with future sales!
Kelee was very helpful and made sure I got what I needed, when I needed it.
As a business owner we know the importance of real customer service. Kelee gave us just that. She wasn't pushing but when we needed help she was there. Answered all of our questions and made our purchase!
Joe was very helpful with our selections. Later when it was delivered we had some issues with our furniture selection. (OUR FAULT) Joe, his manager and the entire Ashley staff went out of their way to solve our problem. Wonderful customer service and we be visiting them soon for some additional purchases.
The sales rep Brian was very helpful! He didn’t follow me around the store but instead, he popped in when he noticed I was interested in something. The best sales person ever!!! And he was able to answer all my questions!
Very nice salesman & quick service!!! Hopefully I will get the chair as quickly as they said I will.
We had our beautiful sofa delivered today. Not only were the delivery guys early for the delivery time, they were friendly and charismatic. Both Kenny and Will did a wonderful job setting up our new furniture in our living room with care.
Amy is great!!!
Amy and her manager (sorry i forgot his name)where Awesome. Easy to talk to and sold me exactly what I wanted.
When Denise with Ashley Homes found out we were relocating to Millsboro, DE and needed furniture, she recommended for us to connect with Joe. He was very up beat, friendly, patient and great to work with in selecting furniture for our new home. Everyone at Ashley Homes Millsboro was a delight. Plus knowing that our furniture when it arrives will be delivered, assembled and arranged was a weight off of our shoulders. I am sure we will be back. I would highly recommend Ashley Homes of Millsboro, DE. See Joe!
Very helpful and not pushy at all
Extremely nice sales staff, not pushy at all. Very informative. Brian was very helpful and accommodating. Great selection of furniture. Overall a great experience purchasing from Brian at Ashley furniture..
Very knowledgeable with all the furniture and very easy to work with
We love Ashley stores. Brian Holston was very helpful and instrumental in our purchase.
Quick and easy :)
When I told Anthony that I was interested in seeing the Dura Pella dual power reclining sofa, he took me straight to it. He answered all my questions, knowing that I would be purchasing at an Ashley store where I am moving in NC. He couldn't have been more nice, or professional, a pleasure to work with.
Nazehi was awesome she got me the best deals and was super professional and friendly. We got loveseat & couch which we are very pleased with. Now we have 2 recliners coming, I'm sure we'll be pleased with those also...even the delivery folks were great.
Professional and very helpful! Love the table and server!
Very nice and pleasant service.
Joe provides excellent customer service and is very knowledgeable about Ashley's products. His communication skills create an easy to understand atmosphere in the store. I purchased 2 sofas and a chair and I would do it again. So, ask for Joe when you go to Millsboro Ashley's for quality service.
Joe was excellent and knowledgeable!
So far everything was great purchasing our dressers. Quick easy and thorough. Hope to receive it soon. I would definitely shop there again and dealing with Kelee was great.
Debbie was excellent to work with!
I recently purchased a set of living room tables from Ashley Furniture in Millsboro. Debbie was the sales associate who walked me through the process, she was very helpful with selection and with working out all of the details of pricing and delivery. It was a smooth process and she grouped things together to get me the best price. Great experience, will shop there again!!
Brian is an excellent customer service representative. He is extremely knowledgeable about Ashley’s inventory, professional & personable. No at all “pushy” to make a sale. Great customer care!
Shopping at Ashley was such a pleasant experience. Joe Forester assisted us in a professional and polite fashion. Even the delivery personnel Bunk and Alex were courteous and respectful. Definitely would highly recommend Ashley of Coastal Delmarva, Millsboro De.
Debbie went above and beyond to help me find just what I needed!
Excellent service by Brian and great selection for our style and choices
The service and experience, so far has been easy, friendly and professional! Looking forward to receiving the sofa that we purchased!
If you visit this location, make sure you ask for Joe! He was extremely professional and knowledgeable. It was a great experience and we left more than satisfied with the service.
My service with Brian was exceptional. Ask for him when you visit!
Sales man was great! The delivery experience was even better! Very happy with our new sectional.
Anthony was great to work with! The delivery was smooth and efficient, great team!
I had a wonderful experience with Joe Forester . He was so helpful to me . I will return to Ashley because of Joe.!!
They were very helpful and professional. Also accommodating. I enjoyed my experience there
Brian was great to work with. He found just what we were looking for.
When I visited Ashley Furniture on 7/5/23the people greeted me very friendly,Nazhae is the one who help me pick out all the furniture I needed was very happy with her she was so professional . My experience was very good will go back again to buy more.
Our representative Kelee Rohrle was great. She was able to find us exactly what we needed. Very personable.
We had a great experience at Ashley. Anthony was amazing. Very knowledgeable and patient with all of our questions. He paid attention to details. Highly recommended.
We had a wonderful experience working with Michaela. She worked with us to ensure we got exactly what we wanted!
Friendly sales people & staff. My sales woman Kelee was very informative about their products & delivery instructions.
Joe was very very helpful, friendly and knowledgeable! If you are shopping furniture Joe is the best!!
Just purchased 2 recliners from Ashley Furniture in Millsboro with Brian’s help. No pressure, honest answers and fantastic experience. Will definitely be back. Thanks Brian.
Great experience from my sales person person to the manager. They were great helping us pick out furniture for the entire house.
Very honest about shipping timetable, good at managing expectations. Worked to match the online price.
We had a great experience at Ashley in Millsboro. We worked with Brian who was very knowledgeable and helped us choose our furniture. We had been in the store a couple days earlier and Brian alerted us to the upcoming one day sale which saved us a lot of money. We have been very happy with our furniture selections and appreciated the customer service Brian provided us.
Friendly staff and overall a good experience! 4th of July sale was a success! Nazhae and Mike were amazing to work with!!
Nazhae was an excellent salesperson. She went out of her way to help me. She was very knowledgeable and if she had questions she asked someone for help. No need for that supervisor to hover over her. He made me feel very uncomfortable and interrupted us twice. Nazhae I give you 5*'s plus. Thank you.
WE LOVED THE STORE. Debbie was a wonderful guide to all that we needed and we appreciate her experienced "eye""!
Couldn’t he happier with our recent experience at Ashley Home Store in Millsboro. Brian, our sales associate was extremely helpful with measurements and configurations for our new sectional. He simplified , what can be a daunting task. Also, the manager, Dean was extremely helpful as well.
Anthony and the Ashley Store were a pleasure to do business with. I was looking for a new couch and wanted it delivered pretty quickly. He was able to check what was available in the warehouse and the store was able to deliver the very next day. Great experience and I will return when purchasing other home furnishings.
Amy was amzing to work with!!
Great sales representative! Delivery was flawless. We absolutely love our furniture.
Pointed us in the right direction to meet our needs.(pros &cons of different materials. )
Michaela was amazing. We truly are happy with our recent purchase. She was so helpful and easy to work with.
Michaela Naulty (at the Millsboro, DE store), is an absolute pleasure to work with when purchasing furniture at Ashley's. She is a professional in every aspect of her job - showing different options, looking for the best fit for your needs, spending time without rushing the sale and she always remembers us when we come in. She is an asset to the sales team at Ashley's and we will recommend her to anyone we know looking for furniture! Great job Michaela!
Micaela made my over-the-phone purchase smooth and easy.. and helped to make sure I got the best price! She was knowledgeable, helpful, and very pleasant to work with!
Friendly and well know of the specifications of the products
Great service
Neatly organized store to walk through and be assisted. Nazhae was excellent and we found exactly what we were looking for. Great service and furniture offerings.
I had such a great experience shopping here! Debbie was very helpful and knowledgeable. Won’t be my last time there!
Joe Forester treated me excellently. Will definitely be back in the future.
Kelee was very helpful and courteous. Thank you for a good experience.
It was wonderful. Very nice Rep.
My wife and I were very happy with the entire experience from sales through delivery. Richard R.
Joe was great & very helpful. He is very patient, professional & kind.
Excellent service and very happy with the quality of the furniture received. Salesperson was helpful, professional and a pleasure to work with. Would highly recommend this store.
Kelee was awesome to work with! She was patient and helpful in answering all of our questions.
Brian was very helpful with the sale of my new recliner!! Very knowledgeable and honest salesman. The store is very clean and friendly.
Excellent customer service and very very nice to my family
He was an extraordinary attentive person and he helped me complete my purchase, very satisfied with his work! I will definitely come back to this place to furnish my house and look for Joe!!!!
We bought our living room and dining room furniture from Amy at Ashley Furniture in Millsboro. We’re very happy with the experience and the furniture and are happy to recommend the store and Amy. Nice job all around!
NAZHAE WAS VERY INFORMATIVE AND PATIENT WITH US AS WE DECIDE ON FURNITURE SET WE WANTED. SHE DID A GREAT JOB.
This was our first time at an Ashley. Brian and team were excellent! They did not just push us to buy, they made sure the furniture would actually work in our space. We are so excited to receive our new couch. The Ashley store in Millsboro will definitely be a place we return to for our future furniture needs. Thank you team!
Brian was great...Very helpful, knowledgeable and accommodating.
Very helpful. Wonderful experience. Will definitely shop there again in the future.
Friendly staff and prices are competitive with other stores
Joe was wonderful. Told him what I wanted and he helped me find it!
Joe was great to work with - very patient with all our questions and indecisiveness with no pressure. Update: went back again and worked with Joe. He’s so easy to work with and no “hard sales pitch”. Definitely our go to guy for furniture! 2nd Update: just went back again to work with Joe and got exact what we wanted. He is “our furniture guy” for sure!
Amazing helpful and knowledgeable
Very good service and a great turn around on my sectional sofa. Would recommend!
Excellent customer service. Fast, friendly knowledge staff. I will return for all my furniture needs in the future. Steve H.
Amy was great to work with and delivery was great!
What a great place to shop for furniture. The prices were very reasonable and the selection was good! Amy, our sales associate/designer was very helpful. She guided us to the right size of furniture and helped with the color selection. And no one was high pressured. I would definitely go back to Ashley and Amy again. Thanks for all your guidance.
I have always used Ashley's
Michaela is fabulous! She took the time to really listen to what we were looking for and found us the perfect option!!!
Beautiful furniture and very nice to deal with sakes staff and managers. We got everything we were looking for and they worked with us in the best pricing and delivery options. Debbie was delightful to work with and knows her products which is so important when choosing furniture. I Highly recommend this Ashleys.
Thanks for helping my selection of reclining chair and loveseat, very knowledgeable.
Quickly found a loveseat to fit in our bedroom bay window area. Perfect fit snd color, even found pillows to Mach wall colors. Friendly snd knowledgeable
Got a mattress, exactly like I wanted with a free delivery and set up along with a good discount, couldn't ask for more!. Michaels us great to work with too!! 🤗
Brian was an absolute pleasure to deal with. He was knowledgeable, professional and personable. Ashley is lucky to have him in their employ!
Michaela was extremely friendly and helpful on our decision making. She was very patient with us changing our choices and making suggestions for alternatives. We would recommend her to family and friends!
Salesman was helpful and very knowledgeable.
Warm welcome into the store. Kelee was very helpful and allowed us to browse and answered any questions we had. We didn't find quite what we were looking for on the floor but found something online and she was able to help us order it and get delivery set up to our home and reviewed all of our options. Still waiting for the furniture to arrive, 2-6 week estimate. But would buy from them again.
We are returning customers and the sales staff always remembers us (my husband has been trying to work them for a bird lamp for years). Friendly service. We were able to split transactions to purchase a VIP deal out right and finance something else. So easy to work with. At this point we just walk in and pick out what we want.
Great experience all the way around.
Be aware that the Internet prices are different than in-store (sometimes by several hundred dollars) so be sure to compare before purchasing in-store and ask them to price match. Debbie was very attentive and helpful with our purchase!
She was knowledgeable, super easy to work with gave me the time and energy it took to make the same without sales pressure.
I was very impressed by Amy. She did a great job with helping us.
Very nice and helpful. Large selections. Would do business again at Ashley Store in Millsboro.
Kelee and the rest of the staff at Ashley Furniture in Millsboro DE were all amazing. Kelee helped me and my husband with the purchase of all the furniture for our new home. I recommend them 100%. Thank you
Everyone was very polite and nice, took the time to explain everything to us when it would be delivered and what time they would be arriving.We love our dinette set, even the men who delivered it was very nice and respectful, we will buy from Ashley again, they sell very good upgrade furniture.
Very helpful! Great service provided!
Debbie spent time with us to select the right furniture for our room; we didn't even know that we stayed there way past closing time.
michaela was great 👍👍👍
Quick, affordable, and professional.
I was shopping for a mattress for my 85 year old mother and I received excellent service from Amy at the Millsboro store. It's hard to choose a mattress for someone else but Amy and the other staff members were so helpful. They explained which mattress might be the easiest for mom to get out of and why. So far mom is very happy with the mattress
Joe is very personable and friendly. He listens to what the customer is looking for and then makes recommendations. He’s very knowledgeable about Ashley products and made the whole experience easy and enjoyable. When we need furniture in the future, we’ll be going back to see Joe again. This was our second time working with him and he makes the process effortless.
First time at Ashley. Came in for a specific item that I saw online. Although the item was not in store Joe showed me similar style & material. Joe found the item as a special order. I ordered it. What was important to me was there was NO PRESSURE. In and out, got what I wanted.
Great selection of couches . Fast , quick delivery and set up .
We purchased some furniture from Ashley a few months ago and couldn’t be happier with the service we received from Michaela. She was so helpful and accommodating. Thank you Michaela!
Brian was extremely helpful and assisted me in finding the perfect furniture for my new home. He was extremely knowledgeable about what products would best meet my need.
Great service and good pricing came in like they said about 4 weeks happy with the product!!
Michaela was great to work with
Great service very helpful and friendly. Easy and no issues.
Joe was a wonderful salesperson to work with. Very personable and it didn't actually feel like he was selling! Just felt like we were having a conversation. I am not good with big purchases but he made it easier for me.
Debbie was great to work with. She was very helpful, patient and knowledgeable of the products. Will buy from Debbie in the future.
Joe was very helpful showing me my options and allowing me to order via phone once I determined which option met my needs.
Epic customer service!!
Very friendly! Helpful.
The gentleman that helped me was amazing. He came to me, I didn’t need to find someone. He was knowledgeable, polite and a pleasure to work with. If I go back, I would definitely look for him again.
Employees were friendly and helpful. Helped us find what we wanted and for the best price.
The representative Michaela was very nice, helpful and informative. She explained all our options and what will best work for us.
Kelee worked with us in finding the Adirondack chairs that were on sale. She even found one that the store didn't have on site and asked if we would be interested. She didn't pressure us and gave us our privacy to discuss what our thoughts were which is very important to me. It was a pleasure to work with her and will definitely look for her when we are finally ready to purchase our outside furniture.
Michaela was awesome. Told her what we were looking for, understood our needs and showed us some options. She allowed time to view the showroom alone. We ended up making a purchase.
Awesome experience!! Michaela was knowledgeable, professional, and courteous. Fast and efficient purchase of furniture during check-out, as well. I will be back to Ashley’s in the future for additional items. Thanks again Michaela!!
Debbie was fantastic to deal with a very knowledgeable on all furniture and mattresses in the stores. I highly recommend!
Mia was very helpful and the delivery men were very polite and efficient.
Joe was great!
Very professional and worked with me to get the furniture I wanted. The process was quick and gave two different estimates to when my furniture maybe available. Overall great experience.
The staff were extremely helpful, knowledgeable and thankfully very patient.
Professional, courteous service!!
Brian is great! Very knowledgeable! Let us browse and not pushy, but very helpful when we needed him. Can't wait to get the furniture!
Mya was wonderful to work with. She was friendly, professional and not pushy. It was a great experience!
My husband and I recently visited Ashley Furniture in Millsboro, DE. We were looking for new mattresses and possibly new recliners. We were greeted with a friendly smile by the reception staff and then greeted once again by Amy Ottinger. We told her what we were looking for and she lead us to the “sleep shop” to start our search. She was extremely helpful and knowledgeable and NOT “pushy”. By the end of our visit we not only found mattresses but 2 recliners and 2 tables to give our family room a new look. She helped us with measuring and colors by looking at pictures of our room on my iPad and the measurements we brought with us. She left us while we talked to make our decision and finalizing the purchase was easy and didn’t take as long as we thought it might. Much to our surprise, our items arrived at their storage building sooner than expected. We were notified of the arrival immediately. We chose to pick up the items ourselves instead of having them delivered. She checked in with us to make sure that everything went smoothly and that we were pleased with our purchases. We will definitely go back to Ashley Furniture and DEFINITELY ask for Amy again.
Michaela helped me and my daughters pick out the perfect bedroom and living room set for our new place. She was very kind and patient. We had a great experience!!
Mya is THE BEST and will continue to recommend her!
Excellent customer services nice and helpful
Hailey was wonderful to work with! She really helped with my decision and made the buying process painless. I absolutely love my couch! We call it the coma inducer, it’s so incredibly comfortable and beautiful in my space, exactly what I was looking for!
I did not know this Ashley Furniture was family owned. I love that. I enjoyed working with this location. I will be back.
Visited Ashley this morning to buy a dining table and chairs. Beautiful store inside. I had Lee for a salesman and we quickly found what I wanted. Great shopping experience, everyone was super friendly. Would definitely recommend Ashley to my friends.
Prompt, Professional and Efficient !!!!!
Brian was friendly, knowledgeable, and helpful. He gave me time and space to try out various armchair options. I enjoyed working with him and that is why I chose to make my purchase at his store.
Didn't have anything besides beachy furniture. Unfortunately for them I live here all year!
Excellent experience with great salespeople
Joe did a wonderful job of asking us questions and showing us furniture that met our needs. Best of all, he was patient and not pushy! We will purchase from Ashley again.
Hailey was a great sales consultant. She was warm, welcoming and friendly. She was not pushy and gave me the space I need to look around, but checked on me when she saw me sitting on a few couches and was readily available when I had questions. Once I determined on the sofa we reviewed the pros and cons of each style and she was honest and thoughtful with her opinion. She asked me questions so she could best understand my lifestyle and what would make the most sense while being stylish in my space. Once it was time to write up the contract she was thorough and gave a nice handoff to the finance team. Once the sale was complete Hailey confirmed I had everything I need and assured me that she would check up on the back ordered item to provide me with updates. She sent me a thank you note the next day via text and a few days later a hand written note arrived in my home with a personal note about an upcoming trip. Hailey is the type of sale consultant you want to do business with because it was more than just a sale it was about making a connection!
Very helpful searched to answers I needed! Conscientious to my needs requirements!
I really appreciated the help I received from Hailey at Ashley Millsboro. She was patient with us, gave us ideas and went the extra mile to help me with my furniture purchase!
Hailey was very nice, helpful and knowledgeable with helping us find our furniture!
Joe was such a great help. So knowledgeable and patient as we selected the perfect sectional.
Kelee was very helpful and personable.
Very professional service. Extremely helpful with finding just the right furniture pieces and answering questions we had. Thank you!
Brian is very knowledgeable and listens to what you are looking to purchase and helps you to make the best decision based on that. He is not pushy and respects your time. Great experience working with him and the whole team at Ashley in Millsboro!
Ashley is great! She helped us pick out our mattress.
Lee was very good, gave us the space to look around and was available when we needed his assistance.
My wife and I just purchased a new mattress set. We were very pleased with the service we received from Lee Brown and the rest of the staff. He was informative and not pushy in the slightest. He left us alone to talk and consider our preferences. When we said we needed to go home and think about our decision he was completely understanding. This far exceeded the treatment we received at a local mattrees only establishment. We will centainly consider Ashley when we are making our next purchase for our home.
Brian was great!
We ordered a reclining sectional and were qble to customize it it ame in a timely manner and the delivery guys, Bunk and Alex were great, as was Lee, our consultant. Would recommend.
My salesperson, Amy, was great. She went out of her way to make sure I got the chair that I wanted.
Amy was very helpful. Great overall experience.
Very friendly and professional worker here. They’ll help you get through the process and make sure you’re getting the best. All thanks to Amy her team. I love you guys ❤️🙏
Joe was very helpful in making my furniture buying experience as smooth as possible, would definitely shop here again.
Joe helped us find exactly what we needed today, and he couldn’t have been more friendly. He didn’t push us to spend more than we wanted, and he was awesome! We loved the store and will definitely be back.
Had a wonderful experience at Ashley Furniture. Brian was our salesperson and he is the best. Visited twice before purchasing. He was very helpful and not overbearing either time. I highly recommend Brian! Can't wait for our new furniture to arrive. Thanks again!
Mikala was really easy to work with. She made valuable suggestions and made sure that we were well taken care of.
Outstanding experience… Michaela’s customer service was helpful and sincere
The salesman was very nice and helpful. Even helped with the measurements.
Ashley was so helpful, took time to explain everything ,pricing ,financial options etc,highly recommended!
Joe let me shop and come to him when we were ready. Typically when I come to Ashley we are covered like vultures and it makes me want to turn around and leave. When we were ready he went out of his way to help us locate deals and help us find the furniture right for us.
Kelee was very knowledgeable and professional. We enjoyed our shopping experience with her.
We were greeted promptly when entering the lobby by Kelee Roehrle. We explained what were looking to purchase. She took us around the showroom showing items that matched our wishes. We found the perfect leather reclining loveseat (automatic) & a rocker recliner for my husband's "man cave". We inquired about interest-free financing for which she explained the terms & conditions. To meet the requirements, we decided we also wanted to purchase a small coffee table for our sunroom. Again, we walked around the showroom, where she found the perfect table. We then completed the the financing application. Upon approval, we completed the transaction. I would highly recommend Ashley Furniture and Kelee. She far exceeded our expectations. She was not aggressive nor did she show any impatience with us, even though we went back & forth between the items numerous times. Kelee made the entire experience non-stressful & satisfying. We would also like to give a five star rating for the delivery professionals - Khalif & Richard. The arrived timely. They were professional, friendly & very efficient. I would recommend that everyone needing furniture, go to Ashley in Millsboro DE. Great store, great people, & great furniture.
Amy was FABULOUS. She was knowledgeable and helpful. Also thank you to Dean (manager) for his help and support. The delivery guys were also friendly and careful. Thanks to everyone for a great experience!
I have been searching for a sectional couch for many years now. On a whim, I decided to visit our local Ashley furniture store (Millsboro) yesterday. I was immediately greeted at the door with smiling faces. The sales team was great and gave me the time and space that I needed in order to explore their showroom.The moment that I saw the Carnaby sectional, I knew that I had found “THE ONE.” Mya was amazing! She was very knowledgeable and thoroughly answered all of my questions. She went above and beyond to make sure that I received the best service/price/payment plan. She was kind and had the best personality. Overall, my experience at Ashley Furniture, Millsboro was fantastic! I would definitely recommend this store to family and friends.
First time dealing with Ashley all sales people helpful
Joe was able to find the exact item I ordered and answered all my questions. The process was very easy and it saved me a trip to the store.
Joe is very knowledgeable and helpful. Goes above and beyond to get you the right furniture. Can’t wait to have my piece delivered.
I was in need of a lot of furniture as Im going thru a divorce and need to start over. Soon as I walked in I was greeted by a manager, he asked a couple questions and then turned me over to Joe. Joe was fantastic. Told him I wanted to start with bedroom sets, but I had no idea what I wanted. He put me on this contraption that scanned my body to show me where I needed the most support. He had me lay on a couple different mattress and found one that hugged my curves like a lady in a little black dress. After that we started looking at bedsets for that matress (pro tip, always look for a matress, and then find your bed) After that, we looked at a few other items. He was awesome in his suggestions. Highly recommend you talk with Joe at the rt 113 location. A+service
Working with Debbie was enjoyable. She's knowledgeable about the products and not pushy.
Helpful, educational and interested in understanding our personal needs as it relates to comfort.
Nice and efficient, good experience.
Experience with Hayley was very pleasant. When I need more furniture I will definitely ask for her. Very helpful and a Great person. Just love her. Thank you Rick and Pat Strey
Sales crew throughout the store and buying process was friendly and knowledgeable
Our Sales Agent was Awesome, So Helpful!
My wife and I came in to look at living room furniture and Michaela helped us. She was a tremendous help. We loved working with her!
Very friendly and helpful. Thank you Joe!
Michaela was so kind and helpful!! We can’t wait to see our furniture in our home!
Michaela was extremely helpful during our furniture search. We would definitely recommend her to our friends!
Excellent service by Mya
It was a pleasure working with Hailey on helping me make decisions on selecting new furniture. Extremely helpful and went the extra step to make sure I was getting the best value. Hailey’s focus was the customer’s needs.
I was greeted at the door and Ashley was helpful with helping me with my purchase.
Hailey waited on me. She was great ! She knew all about the furniture as I had a lot of questions! I appreciated the time that she spent with me and her professionalism while waiting on me.
My wife and I stopped in to your store on February 13 and were greeted by Brian. We had planned just to look at a table, Brian was so helpful and honest we decided to buy the table and chairs. Besides truly loving the table Brian made it a great experience. The young who handled the paperwork was also very good.
Everyone was very kind and Lee was super helpful in guiding my decision on a new mattress.
High pressure with too much furniture lingo
Brian and Amy were both fantastic in meeting our financial and furniture needs
Joe was extremely knowledgeable and informative while showing us the products we expressed an interest in.
Great sales rep….very knowledgeable and professional
Our salesman, Joe, was very helpful and attentive to our decor ideas. Even though it was quite busy, he kept his focus on us.
Debbie and her team were all very helpful with picking out our furniture. Debbie broke down the costs for us on different options and discussed benefits of each so we were able to pick the perfect pieces for our space. Great customer service, we will definitely be back in the future!
Joe Forester has to be the friendliest Salesperson that I have ever met. Helped to make this a very positive experience.
Michaela Naulty was really helpful and knowledgeable, and all the staff were very friendly. Great experience!
Great service from Michaela Naulty. Friendly and so knowledgeable. Loved working with her and appreciate her help in choosing our furniture!
My wife and I recently shopped at the Ashley HomeStore in Millsboro, DE. We were looking for a new sofa and a power recliner. Sales Associate Debbie Eisenbrey greeted us at the door. She showed us several sofas that would match our decor and we selected a well-appointed 91” model that included 4 accent pillows. A We looked at several recliners as well, both rocking and stationary. We selected a stationary recliner that offered zero gravity recline. Ashley HomeStore provides a great selection of quality merchandise and as well as excellent customer service.
Joe Forester did an awesome job in helping us pick out the perfect living room furniture. He knows his stuff and with his help we were able to look at what was available to fit our needs and not waste time trudging all over the store. Kiddos to Joe!
Wonderful cant say enough take care of me i r trust know get proper care and advice
Great experience Joe was great to work with very knowledgeable and helpful
Khalif and Richard delivered and setup two beds in my grandson’s bedroom. Let me tell you they were the nicest, friendliest, guys ever. Sometimes I’ve had deliveries from other companies, the guys come in, no small talk at all, no interaction but not these two guys; they asked us questions, then wanted to know if everything was ok and were we happy with their work. We even talked about the Super Bowl (Go Eagles). Just wanted the company to know they have great guys, that hustle for them, and do it with a smile. Thank you guys for being fast, proficient and extremely professional. I hope Ashley appreciates your hard work. Ashley, give them a raise!!
Lee, our salesman, and the furniture, plus the delivery service are excellent!
What a simple and friendly experience it was ordering the furniture we wanted. Would recommend to anyone!
I prefer to shop small, local businesses but I just couldn’t pass up Ashley’s discounts. Mya was super helpful and friendly and I’d definitely go work with her again.
Hailey was great! Very informative and didn't pressure me at all. Knew all the answers to my questions! It was a pleasure working with Hailey! I love Ashley!
Amy recently helped us purchase a new sectional sofa for our home. She was so thorough and helped us pick the best option for our space and our family. The product is great, and the customer service was even better. Thanks, Amy!
I have purchased numerous items for my home from Ashley's and they are always very helpful and they deliver as promised. Always a pleasure to do business with Ashley's.
Mya was amazing.. She was so helpful and patient helping us pick out a household full of furniture.
Kelee R was Wonderful! Very knowledgeable, professional & kind. Made my purchasing process a great & easy experience.
Michaela was so sweet and helpful with all our needs. We will be back again. We will recommend her to friends and family. She is a asset to Ashley furniture.
Ashley has a great selection without high pressure sales. Our sales team, Mya and Glenn, went above and beyond to find the exact furniture we wanted and to ensure that we were happy with our purchase. Highly recommend them for a great experience and fabulous customer service.
Great selection of furniture without high pressure sales staff. Our sales team, Mya nd Glen, went above & beyond to find the pieces we wanted and to ensure our satisfaction. Fabulous customer service.
Mya (salesperson) was very professional, positive, and patient. Mya went above and beyond to help us select the perfect furniture for our new home. We will continue to shop for more furniture at Ashley (Millsboro) because of the excellent customer service provided by Mya.
Great atmosphere, really nice selections and Mya our sales rep. was AWESOME.
Joe was helpful and listen to everything I had to say and new products very well and gotten me to what I needed
Friendly, knowledgeable, attentive staff. Our salesman, Brian, was very helpful, answering our questions, while allowing us time and space to make our decisions.
Joe was very nice and very helpful and found just what we needed.
Michaela was super friendly, informative & helpful. Made the whole experience easy & painless. Will definitely return to Ashley Furniture & Michaela for any of our future furniture needs!
Showroom is beautiful and filled with inventory. Michaela is great to work with, professional and knowledgeable. An overall enjoyable experience
Hailey was very efficient in making sure I had the correct selections, plus she found additional items that suited what I was looking to purchase. All the staff and management has been good to work with over the years
Brian was great! He was very knowledgeable and professional.
One of the best parts about shopping for our new living room furniture was meeting our sales specialist, Lee Brown. Lee is a great mix of friendly and professional. We felt welcomed and free to move at our own pace. I highly recommend going to see Lee at Ashley Furniture in Millsboro for a pressure free shopping experience.
Kelee was a wonderful help to us while we shopped for our new living room furniture. Thank you!
Friendly staff. Showed us other options.
Kelee was very helpful, she brought us directly to what we were looking for. She was very patient with us as we kept going back and forth. Also she texted us the next day to let us know of a last minute sale the next day, we went back and bought a living room set.
Amy was great to work with… extremely helpful and patient … hope our new Keener Sectional turns it to be as nice as Amy !
Mya was so helpful in the store and the two delivery guys were excellent! We were told 2-6 weeks for delivery, and it all came in 2 days later!
We had a wonderful experience at Ashley Furniture in Millsboro. Debbie was amazing she did everything she could to help us, order our bar stools.
Debbie was very helpful in getting our new living room furniture at a good! I woujs recommend her!
Great people at the Ashley store & a shout-out to Hailey for her assistance with my power lift chair purchase.
Salesman was very knowledgeable. Easy to work with and not overbearing. Thank u Brian.
Hailey and Mya were extremely friendly, knowledgeable, helpful and professional. They made the purchasing experience easy and pleasant.
Brian was very easy to work with. Very knowledgeable and a great sense of style. He helped greatly with our selection of furniture.
We loved our experience with Ashley Furniture in Millsboro, DE! Brian was so helpful and found us the perfect bed for our growing son. The entire process was very easy and explained to us in detail. We felt very good about our purchase after we left and have Brian to thank for that!
Salesperson very friendly and helpful!
Very helpful and knowledgeable very professional
Great friendly salesperson, listened to what we wanted & showed us exactly what we were looking for. Couldn’t be happier.
Michaela Nauity was my salesperson today at Ashley's. She was a pleasure to be with and very knowledgeable of each product. Marian Brennan
We had a great experience with Kelee at Ashley Furniture in Millsboro. She was extremely knowledgeable, helpful, and had great customer service. I would highly recommend Kelee to my friends and family!
My first experience with Ashley Furniture was a good one! Saw the couch and chair online that I wanted and although not in the store, our sales associate, Brian, was able to show me similar couches and answer all my questions. I will have to wait a few months for it to be manufactured, but it’s exactly what I was looking for so I’m okay with the wait. Brian also gave me his contact information in case I had any other questions. Thank you Brian for helping me get the perfect new couch and chair for my new beach house. Can’t wait for it to arrive.
Very nice shopping experience.
Kelee and Dean were very helpful in helping us select furniture for our new home. Would highly recommend them and the Ashley Millsboro store
Purchased Kestral Sleeper Chaise Sofa and we love it! Mya B. was our salesperson and she was awesome to work with. We got our sofa in 10 days, which I find amazing. Kenny and Casey delivered and set up our sofa. These guys were efficient and professional. This purchase was one of the best purchase experiences we have had and I highly recommend Ashley Homestore in Millsboro, DE.
Amy was very helpful and knowledgeable
Very friendly employees and manager. Great deals, smooth process of buying a whole bedroom set and a mattress. They had good reccomendations and the showroom is nicely displayed
Kelee is fantastic! I love the pieces from Ashley Furniture. Delivery is very quick too! I ordered a set with Kelee’s help and it will be here within 2 weeks!
Mya was very helpful and efficient answering our questions. She was also very patient and didnt pressure us when we were back and forth between 2 couches.
Purchased 3 chairs and a love seat from Ashley Furniture in Millsboro DE. One of the chairs had a hole in the fabric when it was delivered. They sent a repair tech with some new material to fix the damaged area but the lines in the new fabric were so mismatched that would not ket him use it. Even the tech said it was very poorly matched. They called to set up a second repair appointment and when we suggested they look at the material first to make sure it matched (lines matched up) we were told they never look at replacement items ahead of time. The rep was rude and made us feel completely disrespected. She actually told us what "our expectations should be". When we tried to explain that we wanted material with lines that actually lines up, she hung up on us. That's the Ashley your going to get if there's a problem. If you want any form of actual customer service, GO SOMEWHERE ELSE!
Michaela was knowledgeable and was not pushy gave us our space till we made our decision and were ready to finalize our order. Clean store and friendly staff.
Hailey at the Millsboro DE Ashley's was an absolute pleasure to work with! She did all of the leg work so we didn't have to. She knew exactly what we wanted and kept our purchase in our price range. I'll be sure to refer her to my family and friends in the future.
Mya was very helpful with my purchase I will be going back to Ashley for my future furniture needs! Thank you, Lynne Garcia Fahringer
Michaela was superb! She was very customer-focused and asked good questions to ensure our shopping needs were met. As newbies to Sussex County, she was very resourceful and did not mind sharing information about the area; we learned a lot! Thanks Michaela!👍🏽
Joe was very professional, helpful, and took a personal interest in satisfying us.
Furniture arrived much quicker than expected. A great in store and delivery experience. Will purchase there in the future.
Patient. Hadn’t bought bed in ages Very helpful
Lee Brown was great! He helped me find everything that I needed and kept the process fast and smooth! Thanks Lee!
Joe @Ashley was welcoming and so helpful! He helped to show us all the things we were interested in and with such detail for us to compare and make decisions. We will be back!
Very professional, always focused on our needs and preferences, and was very friendly.
Kelee was great to work with and very knowledgeable. I had to stop in on 2 different occasions and she was very helpful and accommodating both times!
My wife and I had decided to purchase new furniture for our home. We have bought from Ashley in the past and our son had recently purchased furniture from Ashley. Both experiences were great. We went to the Ashley in Millsboro, De and were met immediately by Kelee. She introduced herself and offered assistance. We found the furniture we had seen in the past and decided to purchase the set. Kelee was extremely knowledgeable, helpful and professional, during our time with her. She presented the options for purchase and explained each in detail. We made our decision and purchased the furniture. We were informed by Kelee that the furniture would be available for delivery in 4 to 12 weeks, which worked for our timeline. After the transaction was complete Kelee informed us that someone from Ashley would be in contact with us to provide guidance and answer any questions we had during the waiting process. Within two days of the purchase we received a call from Ashley Furniture providing us with an update. Within 30 days of the purchase we were contacted again and informed our furniture was ready for delivery. We schedule the delivery for 12-6-22. On 12-6-22 we were again contacted and informed our furniture would be delivered between 1:45 pm and 3:45 pm. In addition we were provided with the names and pictures of the delivery personnel. At approximately 2:15 pm the delivery truck arrived. The delivery personnel were very professional, courteous, and very careful in bringing the furniture into our home. They set the furniture up and ensured its proper operation. We could not be happier. From the minute we met Kelee, to waving goodbye to the delivery personnel, the process was unbelievably smooth, accurate, professional, and a pleasure!! Thank You.
My husband and myself were looking for a sectional recliner. I had found one on the Ashley furniture web site. When we arrived we were greeted by one of the nicest and professional employees ever. Hailey was not pushy and left us to look around the show room without following us around. We told her when we needed her we would find her. We didn’t see the sectional we had went for and told Hailey that. She immediately went on her laptop and found it online. I wasn’t really crazy about buying it sight unseen without sitting on it, so Hailey called other stores to see if one of the other Ashley’s had one on the sales floor. But no luck. We live in a townhouse with little room for a lot of furniture, and so not seeing it in person put a halt on the buying. Ashley’s offered us a solution to our problem, to order it and if we didn’t like it they would take it back with a re stocking fee. Not liking that offer we declined and left. Hailey being very professional and helpful the whole time. The next morning we decided to go back to Ashley’s and look for loveseats and end tables instead. We found Hailey when we got there and told her our plan. Letting us look around without following us around, we found exactly what we wanted and Hailey ordered it for us. She was patient and didn’t put any pressure on us. She is one of the best sales persons we have ever had. Very pleasant, friendly, wanting to please and a hard worker. We will definitely look for her again in the future when ordering furniture again.
Lee was super helpful with our purchase and delivery. Thanks again.
Joe offered useful input on selection. Didn't hover over us as we looked. Good job!
This place is SO INCREDIBLE! Debbie was a major help helping me & my Dad find a recliner and it turns out we also purchased a very nice couch as well that she recommended to us. Debbie was very sweet, professional, and a great personality. She gave us the best experience around and would definitely recommend coming here in Millsboro. It is worth the drive! THANK YOU DEBBIE! She also stayed after working hours to help us complete out purchase!
Micaela was great and very informative. Thank you Michaela!
Even though we were bot buying on this visit we were given her full attention and assistance.
Amy was very helping in the choosing and purchasing of our new living room furniture. Thanks again
It was a pleasant experience finding the right chair and Kelee Roehrie was helpful during the whole process.
Awesome service!
I will never set foot in that store again. I had the worst experience there and I used to love Ashley's. But for now on I will shop else where, They gave you a $100 gift card that only last 2 weeks boy how nice of them. And drove all the way there to find out its no good. NEVER AGAIN
Debbie was great!!!
Very good 👍
Hailey was excellent. We looked at several items and she was very knowledgeable, patient and helpful. Highly recommend her.
Great experience working with Michaela!
Went to Ashley Furniture, Millsboro, De., and had an awesome experience! We were greeted by Mya and she instructed us to feel free to look around the store - no one followed us around hovering and trying to sell us something we didn't want. We fell in love with a bed, mattress, and bedding, and asked Mya for all the particulars. She was extremely efficient and explained everything to us in language we could understand! We would highly recommend Ashley furniture for any furniture you may be looking for! The store is beautifully arranged and has great eye appeal! Thank you, Mya, and all the staff that assisted in this transaction!
Hailey was a great help to us while shopping for bedroom furniture. She was juggling multiple customers at the same time and kept making sure our questions were answered and that we had our concerns meet. She had answers right away. Didn’t have to keep us waiting. Ordering process was quite easy. If anyone goes to Ashley in Millsboro, be sure to ask for Hailey!! She has great suggestions and good sense of design too😊
My experience at Ashley in Millsboro was great. Brian was very helpful and had all the answers to my many questions. I love the furniture that he helped me purchase, and can't wait for it to be delivered.
The sales team and Amy were so great. They helped me so much on picking out my sofa. Thanks to the whole Ashley team!!! The delivery guys were great also. I will definitely be back to pick out a dining room table. When I'm ready,Thanks again!!!
Michaela was absolutely great!!! Very attentive and patient . Michaela was a pleasure to work with and we would recommend her to anyone !! Fantastic Service
Michaela did a fantastic job helping me with my furniture order. She was very professional, helpful, kind, and an overall great person. She made sure I had the best pricing, scheduled my delivery, and made the process very easy. She deserves a raise!
Hailey was so helpful at Ashley Furniture Millsboro! She made the process quick and easy!
This was probably the best sales experience I’ve had anywhere. Brian greeted us when we came in, explained the Black Friday sale and then gave us the space to explore on our own which was very appreciated. Based on the couches we were trying, he suggested a similar one we may like better when he checked in on us and it was PERFECT. He was very helpful, knowledgeable, professional, friendly and got us through the sale process quickly and smoothly. I would recommend anyone looking for furniture to shop at Ashley Furniture Homestore in Millsboro and I will definitely be a repeat customer. Thank you so much Brian!
Ashley's in Millsboro Delaware > Awesome Store! Great Customer Service, Teamwork, and the Store Manager was on the floor greeting the customers and offering assistance to his sales team if needed. Hailey was our sales representative and she did an Awesome Job in helping us find the items we were looking to purchase. She did Outstanding Customer Service and was very knowledgeable about the product, what the store had in stock, etc. Mike the store manager was very friendly and checking to see if there were any questions we needed to be answered and checking to see how Hailey our sales representative was doing where she was new to the store and team. Mike should Outstanding Customer Service the way he was greeting each customer, checking on his staff and very knowledgeable about when the merchandise, items people wanted to purchase would be coming in. Closing the deal was Great as well! Summer never read from the papers in front of her. She knew what was what and the information flowed very smooth. We were impressed and this was the final touch of a Nice Shopping Experience! This was our first time in this store and buying from Ashley. Thank you, Hailey, Mike store manager and Summer for an awesome visit to your store!
Great help but felt pressured to buy the warranty for the chair.
Thank you Joe for a great experience selecting a mattress that will benefit me for years to come and also bed. I can't wait to for my delivery. Thank you 😊
Debbie at the Millsboro, DE store was great. She worked with us to find the best option of furniture for us. Very professional and easy to work with.
Helpful and knowledgeable staff. Brian was able to provide answers to our sales questions, couch configuration options, offered us his personal experience with some of the models we were looking at.
Hailey was exceptional. Very knowledgable and was patient with answering all of my questions. Definitely will go back to Ashley Furniture and ask for her with my next purchase.
Staff very friendly, helpful and knowledgeable. Michaela was especially helpful and knew about the different products. Will shop here for future furniture needs.
Everything thing went great
Michaela at Ashley furniture was so helpful. She listened to all of our wants and needs and matched us with the perfect furniture for us and our home! She went out of her way to make sure we got the best prices. We had a wonderful experience here and will be going back for all of our furniture needs!
Michaela is fantastic - very friendly and knowledgeable!
Very helpful, quick and hassle free process.
I want to say that everyone at this store was not just friendly but very helpful. It was a very pleasant experience shopping for furniture. Michaela was awesome and very knowledgeable of the product that they offer and what we were looking for.
Michaela was absolutely amazing! She helped us pick out the perfect piece for our living room. She was very well spoken and kind. Overall great experience at Ashley!!
Lee was very professional, knowledgeable, yet personally committed to helping us find the perfect Living Room furniture set. Lee was very friendly and appreciated. Highly recommend Lee!
We went to Ashley Furniture Store in Millsboro Delaware to purchase a lift recliner for my Father to be able to get in and out if his recliner easier and we were greeted by a young lady named Michaela who was very warm and inviting! My Father has a hard time getting around so they got him a wheelchair to go around the store in which was really helpful! Michaela was so patient and kind with my Father and very relatable! She walked us through everything we needed to know to get us the best lift recliner for my Father’s needs! She was very Professional and Thorough! It was an overall Excellent Experience! She even stayed half an hour late after the store closed to finish our purchase for us! She is an Amazing Salesperson and Pleasant to be around! I would recommend Greatly going to see her for any of your Furniture needs!
Hailey was wonderful, answered all my questions, got help if she wasn’t sure of an answer. Showroom was very clean and full of sunlight. Everyone I interacted with was very nice and helpful. Hailey was fairly new to the job but was fantastic!
Brian was great, very knowledgeable about the product, easy going and no pressure. Great experience getting a bedroom set and accent chairs
Extremely professional and helpful in selecting my furniture needs.
Lee is very nice and helpful. I would say overall my experience was good.
Lee was easy to work with and very knowledgeable providing excellent customer service
Michaela was absolutely amazing. Very knowledgeable and helpful. Made it a very easy process to purchase our new living room set and other items. 100% would recommend her to friends and family.
Michaela was an absolute pleasure to deal with., she handled everything making things that much easier. Thank you for everything.
Awesome experience Hailey was amazing and very good a very good sales rep. I was convinced to get the one thing I was hoping not to get, but I had to do it jajaja.
Joe Forester was professional and so much fun to work with as I shopped for a new sofa. His patience and valuable suggestions were so helpful, and I am very grateful for his follow up keeping me informed of sales snd specials. Thank you Joe!
Always check online prices before you purchase anything in store! Way cheaper online.. in store prices are way higher and available on so called discount! Warranty is another scam, don’t waste your money on buying warranty because they will never accept your claim (it’s my personal experience twice). They’ll give you random excuses and deny the claim no matter what. Warranty coupons at the end of warranty period are only eligible on already highly priced in store items (you can get those items way cheaper online without any coupon). Warranty is a scam!! Never buying anything at Ashley’s again.
We had the best experience in purchasing a mattress at Ashey store in Millsboro. We took alot of time with our Sales Associate, Lee Brown. Our questions were answered with respect and it felt like Lee truly wanted to get an understanding of what we needed and wanted. We would recommend Lee Brown Ashley Store for all your furniture purchases!
Exceptional customer service and attention to detail. Working with Ashley Homestore in Millsboro, Delaware was flawless. We worked with Kelee R. who was extremely professional. We placed our order for our entire beach house with Kelee and she followed it through to delivery. The installation crew climbed all three floors without a mark on the wall and set up our furniture with professionalism and speed. Everyone so friendly and fun to work with. It truly was a pleasure to work with this company and team! I would highly recommend this particular store and team to all.
Kelee was very helpful and spent the proper amount of time with us.
My husband and I were looking for a particular sofa for quite a while with little luck. When we walked into Ashley Furniture we were greeted by Hailey who was welcoming and knowledgeable. She allowed us to take our time to look around and ask many questions. She was professional and easy to work with. She went above and beyond to find exactly what we were looking for.
Hailey was very pleasant and easy to work with !
Michaela is very friendly and good sale lady thanks
I had a wonderful experience shopping at your store. Your associate Michaela was beyond helpful and had a tremendous amount of knowledge about your merchandise. She made this so much easier for us. You’ve got a gem in Michaela!!
Mikaela is customer-focused as well as customer-driven! She’s very helpful, kind, compassionate and personable and we look forward to working with her again on future furniture needs! Jack & Tara Greathouse, Millsboro, DE
Kenneth was very helpful with our purchase!!
My salesperson Joe was very helpful! He made my experience delightful as he is very personable.
Miss Amy, our sales person was very helpful when it was time to make decisions about our new bedroom. Thanks again for a great experience. Shout out to Dean for helping out with the numbers, it's important too!!!! The Steeles
Hailey was new to Ashley and we were very happy with such a pleasant transaction. There was no pressure or sales people following you around while making decisions. The staff and manager were very helpful and with all the info we did buy the sectional. The communication is flawless as we finalized the purchase texting. We just found our forever furniture store. Thanks everyone!! We can’t wait for it to be delivered.
Very nice furniture, Michela was great. She really knows her products and was extremely helpful . Great esperance. .
Joe was an excellent sales person. I talked to him over the phone, told him I was out of state and he was still very helpful. We eventually got to the store and he remembered me! He took the time to help us with several bedroom sets before we came to a decision. He was very knowledgeable and patient, Thank you Joe!
My shopping experience was it wonderful...however..down hill from there.... they sell furniture they don't have in stiock and expect customers to wait and wait...but...you better pay...I only got a portion of my furnace...still waiting on tables...I called several times... but today i felt I had to get some answers...sick of run around aroindaround..aguess what?
Knowledgeable, professional, and courteous sales person (Brian) helped my wife and I buy multiple pieces of furniture at a good price.
I conveyed to Lee how important it was to get my couch as soon as possible. He listened and followed through. I was just contacted for a delivery date and it's only been 3 days! You've earned my loyalty.
I stopped in on Labor Day and had an overall fantastic experience! Mya Bailey greeted us as soon as we walked in and we mentioned we were looking for a sectional sofa. She was very knowledgeable and gave us a quick tour and then let us explore our options. She helped us measure one sectional we were considering and showed us the color options for our other choice. She helped us with check-out once we decide which piece we wanted. The overall experience was great and Mya is an asset to your location! Highly recommend anyone looking for furniture to stop in and ask for her!
Mya was great from start to finish. She was easy to talk to and didn’t make the process feel so transactional. It was more of an experience for me and my husband. Thanks, Mya!
Good customer service, answered all my most desired questions. Lee provided me with so many options. It didn't leave me overwhelmed. The overall experience was priceless. He made it very easy to choose my dream furniture.
The salesman was very nice. The manager got involved and we received the best puddings deal. Very satisfied.
Hailey was amazing and a true professional in helping us pick out numerous pieces for our home. Her colleagues were also incredibly helpful. So worth it to stop by and find the perfect furniture and accessories for your home.
Easy painless experience!
I highly recommend Joe for any of your furniture and style needs. Joe helped us to furnish a 4,000 square foot home in an hours time. His ideas and style were incredible and right on point with what my husband and I were envisioning for our vacation home. We walked in very stressed and not knowing where to start, but Joe lifted all of our fears and doubts immediately and made this process fun, exciting and easy. I really enjoyed working with Joe and loved his passion for his job, his energy and his wonderful personality. Thank you Joe for everything!!!
Amy with Ashley Furniture was extremely helpful. She spent time working with us and discussed design ideas to ensure that we were happy with the final product. Would definitely work with her again.
Joe was extremely helpful and accommodating.
Michaela was so helpful never made us feel rushed and helped with so much. She was awesome. Highly recommend going to see her!
Great buying experience with Joe at Ashley!
Very professional. Listened to what we wanted. Explained and answered my questions throughly.
KJ was patient and extremely knowledgeable in showing us all of our many furniture options . We are very happy with our purchase and overall service .
Michaela was awesome! She made the experience very personable and easy! I stopped in on a whim Wednesday afternoon & she invited me to the event that was occurring on Friday, as soon as I walked in she mentioned my daughter BY NAME. That is super important! She is great and extremely good at helping people find what they want!
Great selection in a very nice store. Michaela was very knowledgeable and friendly. Found exactly what we wanted very quickly.
Joe was extremely helpful .
Brian, in the Millsboro De store, was absolutely wonderful! He was patient while we made our decisions and very knowledgeable about the merchandise. Brian is the reason I will continue to shop her and recommend to my friends and family.
Went to Ashley's Furniture in Millsboro Delaware to purchase a sofa or loveseat. The selection was enormous. Our salesperson Mr. Lee Brown was very patient with me in my wants and not wants. Mr. Brown showed a variety of sofas. When Mr. Brown showed a matching sofa and loveseat that fit our living space perfect, we were sold. The employees at Ashley Millsboro were very friendly and helpful.
My husband and I had such a lovely experience at the Ashley store in Millsboro, Delaware. Upon entering, we were greeted by a very friendly sales associate, Debbie. She was as professional, as she was helpful and knowledgeable. We purchased 2 lovely accent chairs for our new beach home and are excited as can be! We definitely will be returning! 😊
Joe was not only welcoming and friendly...he's also very knowledgeable. We picked out a beautiful quality king-sized upholstered bed that I am very excited about. When I return to Ashley's to purchase my livingroom sectional, I am looking forward to his assistance. 🤗
After doing our research we had decided to choose Ashley Furniture Store for a new living room set. We were looking for a sectional couch and maybe a recliner. We headed into the store and first impression was very clean and great layout. Joe Forester was there to great us, initially asking my wife and I what we were looking for and gave us a layout of the store so we were able to peruse around to locate the items we’re interested in. Throughout our visit he checked in with us a few times answering all our questions. After making our rounds and narrowing down our choices he was right there to clarify pricing, delivery options and help us make the final decisions on our living room set. Cannot wait to have everything delivered and relax on our new furniture!! Thank you Joe for all of your help! Excited to return for some future odds and ends. 10/10 if you’re heading in the store, ask for Joe!
Brian was very helpful and knowledgeable in the field Helped us choosing what we needed it Very nice place when looking to remodel the inside of your home
Lee and the staff was very kind and very professional. I would strongly recommend Ashley Millsboro to anyone looking for a great deal and great experience!🙂
Good experience. Amy was very. helpful!!
Mya was such a great help!!!
Highly recommended- the staff at the Millsboro Ashley Furniture store were exceptional. Debbie was helpful, patient, and very knowledgeable. There is also a wide variety of products on display. I will go back.
We had a great experience using Ashley Furniture. We purchased furniture that looked ridiculous in our new home- too large for the space we were decorating. We contacted Ashley and they were exceptional in helping us with returning the furniture we purchased and finding a better fit for our home. Mike and Kelee went above and beyond for us and we are very thankful for their help.
Excellent service on the phone and in store. Detailed information on different products and honest recommendations by KJ
Joe listened to my needs and helped me come up with a plan for my guest room.
Best experience ever! Kaylee, our salesperson, was so helpful and patient, as we changed our choices ... She was not pushy and was very personable. We purchased a living room set and adjustable bed with mattresses. THANK YOU! We cannot wait for delivery.
The staff were polite and knowledgeable. The store was very welcoming. The whole process was smooth - from purchasing to delivery.
Amy went out of her way to show me different options and then helped me make sure my choices coordinated with existing furniture. Transaction, delivery and follow up were easy and smooth. Very happy!
Ordered online, but waited with an empty living room for a week because nobody told us they couldn't deliver on the agreed upon date because of a paperwork mistake and we had already taken the old furniture to the dump. Now we have 2,000 dollar furniture that already has bent footrests just from normal use and a wobbly back on the recliner. Also, when we were looking at the underneath of the footrests to see why they are catching, we noticed everything is put together with staples....I guess quality is a thing of the past.
I worked with Lee at Ashley in Millsboro. He was very friendly and helpful in matching a deal on the internet.
Great staff.love seat had to be ordered and let us come to warehouse to try it out. Excellent service in office and in warehouse
Lee my salesman was not only patient and helpful during the sales process, but also knowledgeable about home furnishings far beyond the living room set that I decided on. The consummate professional.
Great experience , Joe is patient and very k owledgeable
If your looking for new furniture, Ashley furniture in Millsboro is the place to go! From the time we walked in the door, Brian and Mike gave us great customer service! Brian made alot of suggestions and explained everything in detail! They even stayed late to make sure we had all the right furniture that was within our budget! I'll be sure to send my customers your way if they are looking for the best furniture store!
Nice and easygoing experience. Thank you Lee!
We found ourselves in need of a new bed! Old one wasn't holding up to the job anymore! Had utilized a number of furniture stores in the past and noticed a new Ashley had opened up in Millsboro. I initially came in contact with a sales person Kenneth Wyatt (KJ) who guided me through the process. I had my heart set on a Tempur-Pedic with an adjustable base. At the same time, I was also looking for a comfortable sectional Livingroom set of furniture. He took the time to show me a couple of sets that fit our needs but I wanted my wife to see them before we made any final approval. Next day unfortunately Kenneth wasn't in so a different sales assistant stepped up to pick up in Kenneth’s place, Kelee Roehire. She quickly remembered me being in the day before and seamlessly took over our process. She assisted my wife and I with any and all questions, helped us through the 0% financing process and with the patients of a Saint adjusted on the fly as we added a couple of items to our order. I highly recommend Ashley and specifically Kenneth Wyatt or Kelee Roehire as sales associates! You won't go wrong!!
Just made a purchase with Brian Holston.He was Great !! Very polite and going out if his way to accommodate us.Thank you so much !!!
Joe was great! He walked me around the store and showed me all the couches that fit my criteria. He went above and beyond.
Thank you Ashley furniture for making our furniture buying experience smooth and stress free!! Our sales associate Lee did a great job at answering our questions, very helpful.
Michaela Naulty demonstrated outstanding professional product knowledge. She was extremely patient and courteous in dealing with our customer needs. She is indeed an asset to Ashley Furniture. We will continue to work with Michaela in the near future.
Amy was super nice and helpful. I went in not knowing exactly what I wanted in my mattress. She helped me pick one that I love! When I called to order she was amazing. My mattress came quicker than the quoted 4-6 weeks and pickup was very easy.
Not much
just wanted to share what a great experience i had with my sales person michaela.... she was very informed about her products and not pushy at all.... she was very patient with me and i would really recommend her to all the shoppers out there! i havent recieved my furniture as of yet it is ordered but i thank michaela for her professionalism and kindness! ask for her you will be glad you did!! cindy usilton
Friendly worked well with us. Courteous
SALESPERSON WAS HELPFUL AND KNOWLEDGEABLE CAN NOT SAY ENOUGH ABOUT HER! STORE IS CLEAN AND NICELY SET UP! MAKE SURE YOU GET THE EXTRA PROTECTION PLAN (YOU ARE GOING TO NEED IT)AS THEIR FURNITURE IS WELL YOU FIGURE IT OUT
I feel all the salesmen were fantastic, not pushey. They worked hard to help me find what I needed. They went above board to get it for me. Thank you all.
Lee was our salesman. He was very good. I gave it 4 stars is only due to the availability of the items right down to a simple queen size mattress. To wait 4 to 12 weeks for a mattress is mind blowing. If you go don't hesitate to ask for Lee Brown.
Brian is a great salesman. He walked me through the process and explained everything thoroughly. Was very professional! Will definitely be back in the future .
Sales associate Brian is awesome to deal with he told me everything I would need to know about the product I was purchasing and just really Pleasant to work with
Debbie and all of the sales associates at Ashley extremely helpful and take all the time required to assist you. I got everything I came for and I'm looking forward to delivery day!
We purchased bedroom furniture 11/30/21. In May they advised that the chest that went with our set was discontinued. So we go back to the store to purchase a different set. We find one that we like and set delivery for Monday. They gave us 25% off with two years interest free. Well deliver goes smooth however the chest we received is not the one we asked for. We end up refusing that so we can fix the issue but find out we were charged for the wrong chest. I check the website and it turns out even with 25% off, the online stock was about $1500 less. The store calls me and states they can only match that price if I pay it off in 6 months. They are significantly higher because they are independently owned. We have decided to cancel the chest and just not come back here again. I will be going elsewhere for my furniture needs from this point on. The furniture we have received is beautiful but shopping here just isn't worth the stress. Update: The manage reached out to me and resolved my issue! We can enjoy our furniture and relax
Very helpful, no hard sell just great service
I have been waiting for my condo to be move in ready since July of 2021. I visited several furniture stores in the area from July until now. I visited Ashley Furniture on 3 separate occasions and worked with Lee Brown. I found him to be very patient and informative on all 3 visits. He was always available and a pleasure to work with. Not only did I purchase my furniture from Ashley's because I liked the style but I found all the people I worked with there especially helpful I know for future purchases I will always start with Ashley's Furniture.
Excellent service and no pressure sales. We got exactly what we wanted at our own pace and a great price
What a pleasurable experience. Joe was great knowledgeable no pressure. I made a purchase because of him.
Wonderful simple buying experience, we knew what we were looking for and Lee was spot on to help us find and explain the items we wanted. It was a pleasure working with him and made it a very nice friendly experience. We will come back to Ashley Furniture and hope Lee all can help us in the future with any other needs we may have.
Ashley Furniture in Millsboro DE is great. Have worked with Lee for the past six months as we have been buying furniture for our new home. Highly recommend Lee to everyone. He is the best salesperson we have ever worked with. Knowledgable, patient and willing to work at your pace. If you happen to visit this location make sure to ask for Lee.
Mya was amazing! It was her first day and she assisted my husband, daughter, and I in purchasing a sectional for our living room. Very helpful, not pushy, great personality, and made our first experience with Ashley Furniture a positive one! We will definitely be back and ask for Mya exclusively for any future purchases. Can’t wait for our sectional to arrive!
I'd like to thank Joe very much for the pleasant experience at Ashley. Straight shooter, no BS and genuine. Thanks for the great deal Joe.
Overall a pleasant experience.
Kelee was so helpful and knowledgeable. Made furniture shopping easy and fun.
Will and Ken D. were just wonderful, very pleasant people!!
Lee is knowledgeable of the various items offered at Ashley's, answered all questions we posed to him and though the items we were shopping for were not available Lee directed us to a comparable item. Also, he worked with us on prices of the items we purchased.
Worked with Michaela to purchase furniture for our new home. She was friendly, knowledgeable and very helpful. She was very responsive and not pushy at all. Her professional and respectful nature made us decide to purchase everything from Ashley Furniture even though we were considering some items at other stores. She helped us to find the best discount and financing options for our purchase!
Gonna be honest, I usually don’t give 5 full stars. And I only write reviews if a place is absolutely terrible, or absolutely amazing. Ashley is the later. As I sat down to write this, my wife and I can’t think of a single negative part of our experience there. Firstly, this place is family owned and operated. Immaculately clean and beautifully laid out. I was greeted and then shown around by an associate, Brian, as soon as I walked in the door. This gentleman literally could not have been more kind, pleasant, and helpful. Every question answered completely satisfactorily and he was extremely patient and attentive, and super personable. Michael also came over to assist and show me options for delivery scheduling. This gentleman was also over the top kind and helpful and also very personable. They aren’t pushy at all. And the best part is they work with you to get the absolute best price possible. My wife and I left there with a gorgeous, high tech couch/recliner 3-piece-set in genuine leather for what we felt was a steal. It was also a very quick and easy process, unlike buying good furniture at other places. We needed 2 things delivered, and it’s 2 separate days, so they only charged us half for the second delivery. Finally, Lenise at the desk was our last stop for payment and paperwork. SUPER sweetheart, she’s quick, she’s knowledgeable, and she knows her stuff! Just all around an amazing experience. And we can’t wait to get back there to finish furnishing our new home. Thank you guys for a quick, friendly, no hassle experience. See you soon!
Joe greeted me just as I walked in the door. He asked what I was looking for. After a brief explanation, joe took me right to the sectional couch that I ended up purchasing. Joe was very personal and knowledgeable. He answered all of my questions. I would definitely talk to Joe about my future furniture purchases!
McKayla was very patient and helpful in my decisions for what to buy. She was respectful of my time and opinions.
I found just what I needed at Ashley furniture store in Millsboro, de.
I've shopped Ashley in the past. All experiences have been good, but yesterday I just felt the customer service Brian provided was exceptional. He was patient, informative and very personable.
Lee was very helpful. Very knowledgeable about the furniture on the floor. He was very personable and really wanted us to get what we want. I would highly recommend him and Ashley furniture to anyone. Experience was great and will definitely return.
Great place to shop
Very happy with our couch, dining room set, and kitchen stools.
Very happy with there service will definitely be back when I need eny more furniture aimy thank you so much an delivery guys were very professional THANKS AGAIN
Bought a new rug. Love it! Michaela helped us. She was great. Followed up to ensure we were happy.
Told them what I was looking for and Brian took me to exactly what I wanted. Staff was courteous, friendly and efficient.
Excellent prices and our sales person (Ken) was very knowledgeable and gave us a great deal. A wonderful experience
Lee is a great sales associate. Very knowledgeable with your products and the software on your computer notebook. Made the visit stress free. Friend/Dobbins
On Friday, March 25, 2022, my partner, Rob, and I went to Ashley Furniture store in Millsboro, DE to complete our purchase of the Ralene 7 piece dining room set. We had been in the store on March 23, 2022 to originally look for 2 chairs for our current set. A sales rep, Lee Brown, assisted us. He was so nice and extremely courteous and professional. We couldn't find any chairs we liked, so he showed us the 7 piece set and we immediately fell in love with it. We told him we wanted to make sure the measurements of the set would work for us. We assured him we would be back in to see him which we did. We are very pleased with Ashley Furniture as well as meeting and working with Lee Brown. He is a huge asset to their organization. When we need more furniture in the future, we will surely work with Lee at Ashley Furniture. Thank you for a great and satisfying experience.
Brian was awesome! He was there to answer any of my questions but didn't hawk me. I feel that Brian gave me honest answers to anything I asked. He helped me with measurements and figuring out if the sofa, loveseat, recliner and end table would fit in my living room. Brian even helped me pick out accent pillows that look fabulous! He was very kind, patient, helpful, knowledgeable and respectful of my space when I needed to call my husband or just walk around the store "to look one more time" again and again. Brian let me know about a one-day sale that I definitely would not have known about since I live out of state in the winter. Had he not let me know, I wouldn't have made the trip and been able to fully furnish my living room with everything I wanted! Brian is an exceptional salesperson and a great guy! Thanks again, Brian for all of your help! You Rock!
Great service, very friendly. The paper work was done quickly. Highly recommended
I went to Ashley Home Furnishings today @ 26955 Dickerson Road , Millsboro De. 19966 looking for a great buy and Wow !! Did I find one they are having a Big Celebration Sale . I walked throughout the store picking out my purchases with a Awesome salesman named Lee please look him up if you stop by . He was so patient and helpful and told me I could do a scratch off to get a discount on my purchase so I did and I received 77% off my purchase 🎉 I was so thrilled and everyone was so nice there from Lee my salesman to Mike the Supervisor and the check out girl Lenise, who really knows her stuff ) I’ve got to say it was the best shopping experience that I’ve ever had please check out their store !!!! A very satisfied customer ❤️ Thankyou all so much ! Judy
WHAT A NIGHTMARE!!!!! This place is nuts. After ordering a gray recliner from an obvious new employee (who was fired 2 days later), they delivered a brown futon to my house. When I told the delivery men that was not what I ordered, they told me to call the store. I went in to the store. Not only was I charged a delivery fee for the wrong chair,, theycharged me another delivery fee to pick up their mistake. Charged me a third delivery fee to deliver the correct chair that I orinally ordered. What a shame and a scam and a bunch of snakes. I wouldn't go in there for all the money in the world. They held my money as a store credit, so I felt I had no other choice
Michaela at Ashley Furniture was absolutely amazing! She patiently answered all of my questions and took the time to map out my living room…a couple of times. She was friendly and professional and I would go back and buy from her again in a heartbeat.
Great customer service. Lee Brown was awesome with setting us up with exactly the bed we wanted. He was patient and accommodating. We never felt rushed or like we were being pushed towards any purchase.
Eager to please me as his customer and succeeded in my decision to purchase my bedroom suite through Joe and Ashley Furniture. Top notch service. Joe is to be commended in customer satisfaction as well as customer/salesman relationship. I will definitely return to Joe and Ashley Furniture Store. Dawn Butler
Michaela was very knowledgeable, She was very personable and friendly. We would definitely use her in the future.
Let's just say if you need furniture go see Joe in Millsboro! He was amazing! Answered all my questions and got me in a nd out quickly. Thanks again Joe
Nice selection of furniture. Great customer service from Joe. The only thing that was a problem is the computer system was down so we were unable to get details on availability of the furniture we liked. Now we will have to schedule a time to go back to the store for any items we would like to purchase. Not thrilled about that….just adds delay to the already long wait times for the furniture.
I knew what I wanted and Brian was able to help me place the order entirely by phone. He made sure I got the best possible price and quickest delivery. Couldn't have had a better buying experience!! Great product, superior customer service!!
Uncaring and no empathy when we got a lift recliner. Several problems not seen or felt like store model. Beware!
We've purchased at Ashley before and our latest visit was just as pleasant. Joe showed us all the options available, we got a great price (we looked at on-line sites too). So much so that we bought additional furniture. Highly recommend.
Michaela was an amazing salesperson! We love our new couch, rug and bedroom dresser. Customer service and delivery was impeccable!!
Good selection and great service
I placed my order with Joe at Ashley Furniture in Millsboro DE and was amazed at his friendliness, courtesy and willingness to go above and beyond to make this transaction as smooth as can be. I will highly recommend him and the store to my family and friends. Joe is the most perfect, consummate sales associate I’ve ever dealt with. Thank you Joe!
Brian was very helpful, I explained what I wanted, I can be very sticky, he was just super helping us out and helping me find what I wanted.
We have used Ashley furniture for several of our new home furnishing purchases. Kenneth has gone above and beyond every single time answering all of our questions and are concerns with our furniture purchases.Thank you so much for the excellent service you've given us!
Great salesperson
Salesperson was great but my furniture took 5 months to get here. Of course no fault of the sales person. I know that everyone is behind these days. Delivery got here fine and I love my furniture.
I have never had so much care and attention to my needs before going to Ashley furniture store in millsboro de. Brian stayed with me the whole time finding just the right size and color sectional for me. I can't say enough great things about my experience. Excellent customer care all the way to the end of the purchase. Thank you so much for everything.
Michaela was very patient with my indecisiveness. I also appreciated her following up with me, thanks!
I highly recommend Brianna Duffy at Ashley Furniture in Millsboro! I was in a rush for a TV stand and she went above and beyond for me! I had it the next morning! A true pleasure to work with and I’ll be back to purchase from her again soon!
Kelee helped us with our furniture for our new home and we could not be happier with the entire experience.
Brianna was an absolute pleasure to work with and put me at ease during a stressful move. She made the entire process seamless and would definitely come back for future purchases.
Kelee was able to direct us to the sectional sofa that we wanted as soon as we walked in the store. It was an easy quick sale. We were not made aware of financing and we did not like having to pay full price up front. We called when we got home and asked manager if you had a finance plan and could we get our check back. We came in the next day and did paperwork. Now we are waiting for a check return. We really don’t like paying full price for anything we have to wait up to 5 months to receive! Thank you
Kelee was a pleasure to work with. She really listened to what we were looking for. She also had several suggestions which helped us decide on the perfect purchase for us. She gave us an enjoyable shopping experience.
Brian did an excellent job in helping with our selection of furniture
Michaela was a wonder salesperson and worked hard to make sure I got the best deal! She answered all my questions, and gave honest opinions. I didn’t go into the store expecting to purchase, but I left an extremely happy customer!
We worked with Brianna. So nice. She knew we were on a budget to furnish our finished basement. She answered the phone when I call to ask about online. I felt informed enough that we can in and worked with us. Now I not only got great deals but she introduced us to Ashley furniture In a way I didn't expect. Better quality then I remember. Great experience
Brianna possesses wonderful communication skills and has a thorough understanding of merchandise. She is pleasant and a joy to work with!
Ashley’s Furniture is a great place to shop for quality furniture. They have an excellent selection. Especially helpful is Kelee. She’s awesome. She helped me pick out what I needed and made sure I got good prices. She is fun to work with and very knowledgeable. I felt I could trust her and, when I couldn’t find the size or color of furniture else where, I knew Ashely’s with Kelee’s help, was the place the to go. I highly recommend them.
Our experience at the Ashley Furniture in Millsboro was great. The store is very welcoming and everyone in there was very kind. Michaela the sweet woman who helped me and my husband was extremely helpful in pointing us in the right direction of what we were looking for, helping us to make our selections, answering questions, and helping us figure out how to get the best deal. The process was done with ease thanks to her! We will definitely be back to shop at the Millsboro Ashley store as we continue to furnish our home and would definitely love to have Michaela assist us again!
Outstanding service and great sales person
Cody Mitchell's knowledge, professionalism and easy going demeanor made our furniture buying experience totally pleasurable and satisfying!
Great furniture store. Good quality, good style and very informative and helpful staff. Our new favorite store.
Cody M. was such a big help to me when I was looking for a new sofa for my home. He was very knowledgeable and took the time to understand my needs and interests in furniture. I will definitely be coming back soon when I am updating my dining room and ask for Cody!
Our experience at Ashley Home Store was Excellent. Our salesman was Cody and he was absolutely fantastic! His knowledge and professionalism was on point.
Brianna Duffy was our sales associate at the Ashley furniture store In Millsboro DE. was very friendly and helpful but not pushy at all and didn’t feel pressured like some sales people can be. Would definitely deal with her again in the future!!
We found what we were looking for and it was in stock! They are holding our item for when our house is ready. Our sales person Kenneth was a huge help and he followed up on everything. We would definitely shop here again.
We found just what we were looking for at Ashley Furniture and the sales associate, Kelee, was very helpful and a pleasure to do business with. Will definitely return!
My experience at Ashley HomeStore in Millsboro De was a very rewarding and pleasant experience. The store rep, Kelee,was very accommodating and gave her full attention to satisfying all my furniture requirements and delivery needs. The furniture was delivered on time by very capable delivery personnel and in fantastic condition. I am definitely returning to purchase a bedroom set.
The staff at Ashley furniture in Millsboro handled my order professionally and Lee spent plenty of time making sure to answer any questions I had about my purchase. I would highly recommend them to my friends and family. Thanks so much!!!
Michaela was very friendly and outgoing when I entered the store. I felt very comfortable talking to her with what I was looking for. She had answers to all of my questions. She let me shop the store and when I needed her she was available and very helpful. When it was time to buy, she worked hard at getting me the best possible prices. I'll be back to shop again with Michaela at Ashley Home store in Millsboro DE.
After being contacted by Shannon, she helped resolve my issues. Really positive experience with her and appreciate the good customer care. Thank you.
The delivery crew were great! They setup our king size sleigh bed without a problem! Very professional and courteous. Thank you!
We loved our salesperson Michaela Naulty because she did not utilize any hard sale pitches, she researched what we liked and helped us find us the set we wanted, which was in stock! She worked some magic on her computer and creatively ordered the set so that the final price for us was almost 1000$ less than her original quote! THAT was picture of the great working relationship we had with our sales rep from Ashley. If you need furniture, go to Ashley homeStore and aske for Michaela Naulty! Rick & Lisa Eberlein
Michaela was great to work with, very professional and helpful. I’ve never made a big purchase in such a quick and efficient way. Definitely recommend working with her and Ashley Furniture.
Delivery professionals Rome and Dre were excellent. Thank you!
Kelee helped me wth my purchase. She did not employ salesperson tactics to get me to buy items other than what I stated I was looking for. The transaction was quick and flawless.
Lee was most help in selecting our dining room table and chairs. He listened to what we were looking for, made suggestions, and answered our questions. Lee was most helpful.
Brion was very good at ex tplaining everything that we wanted and the difference in the items and the construction of the items.
Our sales person Brian was very very helpful over the phone. Very honest and we were able to Take care of things very quickly and easily while looking at merchandise online and not having go physically into the store. He was able To match online pricing which saved us quite a bit of money.
Maddie was professional , knowledgeable and very helpful during our shopping experience.
Kelee was patient, as our visit was a bit spontaneous, and she helped guide us to putting together orders that were customized to our tastes. She definitely went above and beyond to ensure we got what we wanted and within our budget.
Brian was great and so easy to work with. Glad you have this new location very convenient. Found what I wanted in 20 minutes and was out in 30 perfect
Michaela is an exceptional sales associate. Initially when we went to the Millsboro, DE location Michaela greeted us and informed her she will be helping us. I shared with her that we just purchased a new house and we are looking for a particular style!! She was thrilled and excited. Most importantly Michaela was very patient with my family and my two girls. While my husband and I were perusing through the store Michaela kept the girls entertained. Start of our new year- Michael did an amazing job helping us select our new furniture! Thank you!
Michaela was very helpful and knowlegable in helping me pick our bedroom furniture. Would go back to her!
I have been hesitant for over a year about buying a couch. The cost of furniture these days is just a lot. I went into the store like 5 times. Every associate that helped and talked to me was so very nice. When I finally decided to take the plunge, Kenneth was there to answer all my questions and ease my mind. He took so much time and was so knowledgeable. I will buy anything in the future from Ashley in Millsboro.
Our shopping experience at Ashley was second to none...Kenneth Wyatt JR was very accommodating....friendly....professional and had a very strong knowledge of the products he is selling...we will be back to see him when the need arises
That gentleman Mr. Lee was very informative on the furniture we were looking at. Mr. Lee has great personality when greeting as well as assisting. Great oerson for your business.
Brian was very personable and knowledgeable. Gave us a lot of choices and checked on availability. I would certainly recommend him to anyone looking for furniture. A true asset for Ashley Furniture.
I had an excellent experience shopping at The Ashley Home Store in Millsboro, DE. Lee Brown- Production Specialist greeted me at the front door. He guided me through the furniture selection based on my description of what I needed. He spent a lot of time assisting me and processing the order. I was very happy to learn my items were in stock. Ashley offers good options for financing. I was very impressed with the store selection. Everyone was very courteous and professional.
We stopped in on a Sunday afternoon hoping to get some ideas for a new coffee table and ended up finding and purchasing that and a few more items. Our salesman was Brian and he was AMAZING! Not a typical salesman that hovers and pushes but one that always happened to be there at exactly the right moment to answer questions and even move furniture anywhere in the store that you want so as to see how it looks with other furniture! We were in and out in a very short time no hassle! We live 30 miles NE of Philadelphia and we will drive to the Millsboro location any time we are in need of furniture because of his service thank you again!
I had the pleasure of dealing with Debbie at Ashley, millsboro, de. She approached us immediately and was very knowledgeable on the type of furniture we were looking for. Very pleased with the customer service we received. Purchased two bar height chairs and a swivel rocker. Ashley is our go to store, will not go anywhere else.
It was a pleasure doing business with Cody at Ashley furniture . He was extremely great to work with and made me feel very comfortable with me making my purchase.
Walked right into knowing what I wanted. Lee my sale rep was amazing walked up to see if I needed any help I explained my issue I had with trying to order online. He helped me with order an gave me the sale price that I wanted online. He is very humble and helpful so when you ever go to Ashley Home Store don’t for get to ask for Lee you will be in great hands!!
Brian makes it so easy to work with. I placed my order and paid without ever needing to go in to the store - and I'll be picking it up tomorrow!! Thank you Brian for being a genuine person and making the process super easy!!
Brian was great to work with while making a decision for a living room set. Not pushy at all and very knowledgeable.
We were going to shop around and come back Sunday after making a decision. But after the great customer service we received from Michaela we decided to not shop around over the weekend and made our purchase tonight! She met us at the door, showed us what we were looking for and gave us time to look around and make our decision. We saved with the current promo they are running and we were not pressured or hounded at all while we were there! Thanks Michaela!!
We had a great experience. Brian was great between working out numbers and telling us what was in stock. He literally ran through the store for us. We left getting everything we needed at a great price!
I spent about 2 hours with Kenneth, a salesman at Ashley Furniture. He took his time listening to my likes and desires. He took my words and showed me every bedroom suite. He knew the merchandise like the back of his hand. I recommend asking for Kennerh when you stop into Ashley's in Millsboro!
Kenneth did any excellent job with our service. He gave us the facts about the furniture we were interested in and was very knowledgeable. We were in and out just under an hour which is what we wanted and walked out feeling great about our purchase. We will be coming back soon to work with Kenneth again in hopes to find a dresser we are in need of now.
Kenneth is always helpful with picking out my furniture pieces. He goes over everything from how things function and how to take care of it with the products that Ashley Furniture always sends out when delivered. He always makes it a great experience.
We purchased several living room pieces. We worked with Debbie E, and she was fantastic. She listened to what we were looking for (darker colors for a rental property) and spent a lot of time helping us choose coordinating colors for accent chairs. We went into Ashley overwhelmed with making selections and left confident in the choices we made. We were asked to pay in full, which seemed high considering we won’t receive the pieces for 12-20 weeks. We haven’t purchased furniture in a while, but thought policies were usually 50% deposit and the balance upon delivery. That’s the only negative part of the experience, and it was minor. I will update this review after we receive the furniture.
Had the best furniture shopping experience ever at the Ashley Home Furniture Store. Our Sales rep Michaela walked us through the whole store and helped us find what we were looking for. She was very patient and knowledgeable about the products. She listened to what we wanted in our new house and found it for us right away. Brian and Vickie
Brian was awesome to work with, he went above and beyond to make sure we got what we wanted for the best possible price
The Ashley Furniture Store in Millsboro DE is beautifully maintained and offers a very large selection. Upon arrival, we were met by Kelee who was very professional and helpful. We were looking for unique item to serve as a night stand in one of our bedrooms. Kelee patiently shared ideas, acting as a design consultant, and helped us find the perfect piece. We recently moved to Sussex County, and in the future Ashley - Millsboro and Kelee will be our first stop when shopping for home furnishings.
Kelee from Ashley Home Store Millsboro was very helpful in assisting with picking out the perfect bedroom set, She went out of her way as to look up pieces overnight so when we got back to the store the next day it was smooth sailing the rest of the purchase. So if you're in the market for furniture I would highly recommend her.
Had a great dealing with my salesman Brian. I was greeted at the door professionally. Then Brian answered all of my questions to my liking. Outstanding job Brian... Thank you for being professional. Ron Glycenfer
We were able to find what we were looking for right away. Our sales rep Micheala was so friendly and very helpful!
Micheala was so helpful n pleasant. She displays excellent customer service!
Michaela at Millsboro Ashley's location is awesome. She was very helpful and friendly. Michaela helped me to find quickly what I was looking for and got me very good discount. Great service and shopping experience. Thank you!
Found a great dinning room table and chairs at a good price. And was delivered a few days later. Friendly staff. Highly recommended.
My husband and I had a great experience buying furniture at Ashley's furniture in Millsboro De. Brianna was so nice and answered every question we had. Very friendly and not pushy to make us buy something we didn't want. Will most likely buy there again. Thanks Brianna!!
I usually don't do reviews. But Brianna is a 5 star sales lady.She gave me time to look .And she was on point when I had a question.
Very friendly Customer service and nice furniture with reasonable prices 👌
Our salesperson Michaela gave great detail and attention to completing our order. She was great .
Debbie was very helpful with showing us all of our options with the furniture we wanted. She even pointed out the manager's special for the day with other pieces we liked that saved us hundreds of dollars all totaled.
Salesperson was very knowable in there product line . A pleasure to work with got what we needed in stock and delivered on time Delivery guys were great and helpful All around good experience Thanks Tayler for a good experience
Lee was very pleasant and an informative sales agent. He was so great at what he did that my husband and I made it a point to see only Lee when we returned. I was impressed during my first visit when my husband and I were deciding if the sofa and chair we were looking at would fit in our living room area. Lee proceeded to get measuring tape and took measurements for us. That’s when I knew Lee would be our sales person. He was great and seemed like a very honest person. I’ve heard a saying::: That you don’t always remember what people say to you but, you will always remember how a person made you feel. Moving from New Jersey to Delaware… We still have some more shopping to do. Hoping we will see you Lee when we return. Thanks a lot for your help Raynard & Paula Beeks
We had a great experience with Kelee! No pressure, very knowledgeable and had so much patience with us!
Great service, just wish furniture was more readily available. Lee worked hard to find what we needed
We had a great experience with Cody! Love our new bed. Going back to order our living room.
Cody was the best! Very patient and not pushy. I would highly recommend using him for your furniture and design needs. Great prices
Thank you so much Michaela very helpful and friendly greeted us at the door . Helped us pick the perfect furniture. We love it🥰 couldn’t have done it without your help. We’ll definitely be back to purchase more items! Everyone go see Michaela she’s very helpful and sweet 💕
Great selection and Michaela was professional and very knowledgeable.
Brianna was amazing! I always thought Ashley Furniture was too expensive but we got our dream living room set and bedroom set for cheaper then we found at some of the local discount stores! Thanks so much!
Michaela was amazing! She listens to what we were looking for and brought us straight to it! She was professional and has been amazing with following up!
Our salesperson Cody thoroughly explained all of the benefits and drawbacks of each of our choices so that we could make an informed decision on which pieces suit our needs the best. He was very patient as we contemplated different pieces and how each would fit with our overall aesthetic. We never felt pressured to make a decision. The Millsboro location is one of the nicer furniture stores we went to. We are really excited about our new furniture and can’t wait until it’s delivered. We will definitely go back to Ashley HomeStore before wasting our time elsewhere.
I came in to buy a dresser and 2 night stands for my guest room. Eileen helped me. She took me through the store and showed me options, took notes on the things I liked so that I didn’t have to. Listened to what I was interested in. Very helpful and pleasant to work with. Furniture hasn’t been delivered yet, but purchasing process was positive.
Great sales rep. Very honest and sincere. Very helpful and encouraging. We will certainly return to Ashley and Lee Brown for additional purchases.
The Ashley furniture store in Millsboro is so awesome! Lee helped us as soon as we walked in. He was very nice,very polite and you can definitely tell he loves what he does! He figured out the prices for a new bedroom set for us and helped us find the best furniture with just the right amount of storage. We will definitely be coming back to the store in Millsboro eventually for living room furniture. Thank you Lee! You're awesome!
The service at the Millsboro, DE store is phenomenal! I was helped by both Brian and Michaela to find the perfect sofa set up that met all of my needs. I would recommend checking here first for any home needs you may have.
I cannot thank Brianna enough for all her help at Ashley home store! She was not pushing in any way and was so helpful in helping us find exactly what we were looking for. Thank you so much Brianna!!
Briannas was very professional and made sure we had everything we needed and made arrangements to hold our purchase until we were at the house to receive it
We were able to purchase what we were looking for. One was in stock the other was ordered The ordered chair came months before the expected date
To date, Michaela has done an exceptional job helping us order office and outdoor furniture. She keeps us updated whenever an item arrives in the warehouse. I'm looking forward to the arrival of our furniture and would recommend her to anyone.
Came into the Millsboro store and was immediately greeted warmly by Sabrina. I was looking for a specific piece I had saw online. After stating the name of the piece Sabrina knew exactly the piece I was looking for. Although they didn’t have it on display, she told me which nearby store had it so that I could see it first hand. Sabrina was helpful, polite and not pushy at all. Highly recommend you ask for Sabrina upon entering this store.
Easy going sales approach which I found easy with which to deal. He knows his products!
Salesman was great, knowledgeable,not pushing,spent time, in the end ordered.
Brianna was an absolute joy to work with! She took the time to find me my perfect living room set and insured it would be a perfect fit for my room and life. Not only did she help me find the perfect sectional and matching accessories for my home but she also helped my parents find the best pieces for their sunroom as well. I would definitely recommend her and I myself will be back in the future to purchase more items for the rest of my home.
My wife and I had a terrific experience at Ashley HomeStore in Millsboro DE. Sabrina helped us find the perfect sectional for our new home, and answered all of our questions along the way. She warned us that some orders could take anywhere from 12 - 20 weeks, but our new sofa was delivered in just 8 days! I could not have asked for a better experience and highly recommend Ashley HomeStore for the best quality, price and customer service around!
Michaela was very thorough and answered all our questions. She even contacted us to let us know when Ashley would be having their special sale event.
We went to Ashley Furniture and were greeted by Michaela. She told us to take our time and let her know if we had questions. What a breath of fresh air! She actually kept her word and wasn’t pushy and let us come to her with questions. We had a hard time deciding between two different sofa/loveseat sets and she was very patient while went back and forth until finally making a decision. We even found out she grew up about 30 miles from our hometown! Great experience!
Stopped by Ashley Furniture. Big surprise, was greeted by Michaela… she was professional, helpful & patient while I shopped for a new sectional sofa. Highly recommend stopping in to see her! You won’t be disappointed.
Sabrina was a great help to us. She was knowledgeable, polite, and answered all our questions. She did not pressure us, instead gave us time to look around and find what we were looking for. She helped us with ordering our items, and was with us while we finished our transaction. We found the store to be bright, clean, and full of every kind of furnishings you need. We told Sabrina that we will be back soon.
We had a great shopping experience at the Ashley Homestore in Delmar, Delaware! Our sales person Michaela was very knowledgeable, personable and helpful in getting our couches. We would absolutely work with her again!
I recently purchased a dresser and was thrilled to find it at Ashley Furniture. Lee was very helpful. He allowed me time to browse and provided helpful guidance along the way. Lee made the purchasing process so easy. Thanks to Lee and the staff at Ashley in Millsboro, DE. My new dresser is perfect!
Evelyn & I were very proud and satisfied to conduct our bedding shopping with you. You were very helpful to our decision making. Keep up the good work.
Brian was extremely helpful and very friendly, good experience with him. Store is inviting
Michaela was awesome! Very informative on all the furniture pieces and super helpful as she used her iPad to reconstruct our family room and show us if the couches we picked would work in our space. She did not hover over us, and allowed us space to look and find what we liked. Definitely recommend working with Michaela!
Brian was exceptional… very very knowledgeable but not pushy…. Knew his stuff! … a pleasure to work with
Nice clean place, not a lot of inventory. Website always says out of stock, everything looks like fake wood, not what you'd expect from here.
Amy was very helpful and accommodating!
Michaela Naulty, my sales associate, was extremely helpful, polite, and fun to work with in selecting furniture for my home. Michaela gave me her undivided attention in assisting me with picking out a bedroom set, sofa, end tables, kitchen island and swivel chair. She is patient, kind and has a pleasant personality and her determination helped me get free financing! She is also great with a tape measure to make sure everything will fit nicely and even drew up a room design layout for me!
Salesperson Melody was an absolute pleasure to work with. She was very helpful and not pushy at all. Thanks Melody!
This was the nicest sales experience I have had in a long time. My sales person , Michaela , was wonderful - not too pushy & very patient. Looking forward to receiving my new adjustable bed! Cheryl
Debbie was awesome! Can’t wait to go back for the next room to complete!
Beautiful furniture although prices are high even after their discounts
Walked in and was greeted by Lee who was very pleasant and answered all of our questions and was very helpful in expediting our order. He also followed up with us to make sure everything was okay with our order. Would definitely look him up again.
Brian was very helpful and knowledgeable about the furniture we were looking to purchase. Would definitely refer him to anyone looking for furniture. Thank you.
We had an extremely positive experience with Cody at the Millsboro store. He helped us put together the dining set we wanted. He got us the best pricing and financing. And our furniture was available to be delivered in 2 days. This was our second purchase at this store and we will definitely be back next time we are shopping for furniture.
Went into Ashley to look at a dining table I saw on the Ashley website. I liked it so I proceeded to try and order it when I got home. The delivery fee was $299 from the website! This ate up all the discount of ordering online at a cheaper price. I went back to the store the next day, Cody helped me on both my visits. He was a no pressure kinda salesman, relaxed but super professional. He answered all my questions even though he knew I intended to order online. Great rep for the company, well spoken, impeccably dressed and knowledgeable about all their products. I came to the store with no feelings about Ashely one way or the other but I left the store with a positive experience and favorable opinion. It was a stress free purchase and he’s kept me updated on the progress of my order. I hope a promotion is in his future as he did make the difference in me buying the table from Ashley or not.
Cody made the purchase of the furnishings for my new home a breeze. He was a wealth of knowledge of both the process and decorating ideas I was interested in. He was patient and flexible with my schedule and going back and forth for measurements. I will be a repeat customer for sure!
Brianna was patient and helpful. She let us roam but was close by as soon as we needed her. She found us a perfect recliner.
We had a great experience purchasing our bedroom furniture. Amy was awesome. She made the visit special. We're definitely going back.
Amy did a fantastic job of helping us find what we were looking for. She was very knowledgeable and pleasant. It was a pleasure working with Amy and I would highly recommend her to everyone.
Ordered my bar cart sales colleague was outstanding and gave us tips on local places to eat and visit
We bought a couch and Michaela was wonderful! She helped us find exactly what we needed and was super friendly
The staff were all very pleasant, courteous, friendly, helpful, knowledgeable, and kind. They worked as a team. Brian, the associate who I dealt with, was all the above and patient as well. Highly recommend this store.
Had an excellent experience with Michaela at Ashley home store! She answered all our questions helped us make decisions and made sure we were completely satisfied with out purchase i would definitely recommend Ashley HomeStore and Michaela!!!!
We have a furnished new home with Ashley furniture!! Our sales person Taylor has been more than accommodating and knowledgeable with complementing our Home with Ashley furniture. Michaela and the manager Dean super helpful with picking out our bedding. Definitely recommend this location in Hillsboro aware and return in the future! .
Debbie helped me find the perfect chair and nightstand for my Mom. And able to hold until we need it. Awesome friendly and knowledgeable service!!!
Great customer service. Very knowledgeable.
Michaela was very helpful when it came to pricing of the beds, when and where to pick them up from and definitely helpful to go find exactly what I was looking for in a bed very pleased with my visit today!
This was our first time visiting Ashley furniture in Delaware, as we had purchased a new home. Michaela was extremely helpful but not pushy, willing to answer any questions we may have had. One exceptional item that stood out in our minds as we were leaving she did not pressure us to make a decision and took our word that we would give her a call. After doing research in our new home regarding space and we had decided where we wanted to put the piece of furniture, five days later I made the call to Michaela and she was ready and willing to help us. Although the furniture was not readily available and delivery could take some time. We understand this is not the sales persons fault just a result of supply demand and shortage of labor. Michaela assured us she would update us as soon as she heard word on the availability.
Debbie was very knowledgeable. I gave her an idea of what I was looking for and we found it with ease.
We recently bought a TV stand at Ashley Homestore and Brian was our salesman. He was so pleasant and helped us find the right piece at the right price. Thank you again to Brian for all his help.
We met with Michaela and she knew exactly what would work for us. I love the set we ordered and the transaction was pleasant. Michaela is an asset to Ashley!
Michaela was warm and extremely helpful in assisting my mother and I in picking out our great room furniture. She was patient with my Mom, who suffers from social anxiety, and connected well with the rest of my family. We thoroughly enjoyed the experience, and Michaela’s attention to our needs as a customer.
Sabrina was extremely helpful and knowledgeable. She greeted us at the door and helped us every step of the way with our purchase. We will be going back to see her for our next purchase.
Michaela assisted us when we visited the Millsboro store. We didn’t buy anything that day but she was so helpful and professional that when we found a piece of Ashley furniture online we contacted her. She immediately got us the information we needed, ordered the table, and. completed the sale without us ever leaving the house. It was great!!
Taylor was awesome! Everything was easy and painless.
Taylor is amazing!! She really takes time and listens to what you are looking for and then gives you the best options to meet your needs! Loved working with her!!
Upon entering the showroom I was met by a very professional and knowledgeable young lady, Sabrina. I told her what I was looking for and she knew immediately where it was located on the showroom floor. She worked and researched to give me the best prices available. I would definitely go back to Ashley for additional purchases. Very satisfied
We recently purchased a power lift recliner with heat and massage features. I had researched what I wanted online on Ashley Homestore.com and knew that the Samira was the only lift chair with all of the features and benefits that we wanted in a lift chair. We walked into the showroom, and were immediately greeted by two smiling, pleasant ladies. Michaela was familiar with the chair once I asked her if the Samira was on the showroom floor for us to test. Once she breezily ushered us to the motion upholstery section of the showroom, she happily began to demonstrate all of the chair’s many functions. She was knowledgeable and patient as we asked many questions concerning delivery options, timeframes, availability etc. Without being pushy and over-bearing, she did ask what else we would need for that room , how old our mattress was, and additional protection plans. We opted for the protection plan; she has been Harry Friedman/ Gold Star trained well !!!! Michaela is a huge asset to your team, and our Ashley experience was all the more satisfying because of her. Thank you, Kevin Ayers Tom Gilbert Rehoboth Beach
Brian has been amazing! He worked with us in finding the perfect sectional, foyer table and large chair. Brian has gone above and beyond and through a few phone calls found is exactly what we were looking for. We will definitely be back and giving Brian our business.
I had an exceptional experience with Brian in this store. Though my original thought was to simply begin shopping, working with Brian enabled me to see the quality, try several different groups and make a decision to purchase on the day I went into the store, rather than travelling and shopping around elsewhere. Brian was knew the product well, giving me several different insights to allow me to make an informed decision. It was a pleasure doing business there. Looking forward to my delivery and the new look for my living room.
Great if you are in love with brown furniture.
Brian was a great help in picking my dining room and living room furniture
Michaela was knowledgeable and most helpful She was the only salesperson to reply to our requests and initiated a search of the product so we could visually see it and measure the dimensions we needed at another store Her expertise also lead us to the warranty option for future purchases
My salesperson Michaela was very helpful and did a great job helping us select our furniture for our new home. I would highly recommend shopping at Ashley furniture.
Great sales personnel who are knowledgeable and helpful without being overbearing. Our sales agent was Michaela and she was delightful and answered to all of our questions with a lot of patience and professionalism. We've got a love seat and a swivel accent chair. Now all we have to do is wait for these gorgeous pieces of furniture to come home ♡
I had a great experiences there Michaela was so helpful I really appreciate it that it was my first time pricing and purchasing michaela help with that I love it
My wife and I needed some master bedroom furniture and decided to shop at Ashley's Millsboro, Delaware location. Sales rep Michaela greeted us and her cistomer service was outstanding.
Brianna Duffy, your representative at the Ashley Store in Millsboro, Delaware, was our salesperson. She provided exemplary support and guidance for us during our recent visit. This began as Brianna cheerfully greeted us upon our arrival. She knowledgeably fielded our questions, remained engaged with us while also giving us sufficient deliberation time to weigh our options. I would definitely return to the Millsboro,Delaware store and specifically ask for Brianna. We live in a competitive world, and businesses are heavily dependent upon their front line staff. Brianna was a superb representative for the Ashley organization….smart, classy, friendly and cheerful!
Taylor in the Millsboro location was very friendly, very knowledgeable on the products as well as flexible with working with us on our needs. We are very satisfied with her service!
Taylor was extremely helpful and made the whole process very very relaxing. She was Very knowledgeable and new her product extremely well.
Sabrina was very helpful, professional and very pleasant.
I Visited this location with my daughter looking for a bedroom set and dining room table. Was greeted immediately as we walked in by Michaela Naulty. We told her what we were looking for and she pointed us in the right direction…and let us shop. It was so nice with no pressure. She answered all of our questions and measured several things for us. Everything was done with a smile! I’d definitely recommend this place if you are in need of furniture!
I thought Brian was excellent. He made things quick and easy. We were in and out of the store in about 30 minutes.
Ask for Amy she was fantastic Helped us furnish our entire home She had the patience of a saint and it looks fantastic Delivery men were great The entire experience was perfect
Today, we went to Ashley Furniture just to look at barstools. We ended up buying 6 barstools and an outdoor sofa set. Lee, our salesperson was very helpful as we were picking out our stuff. He was very good at explaining all ou options. Thanks, Lee.
Great experience at Ashely Homestore in Millsboro!! Everyone was super personable and great to work with. Definitely a first-class experience. Highly recommend!
The Ashley Home Group are top notch professionals with next level customer service. If you're considering your next home furnishing purchase rest assured that you will be well taken care of!!
Michaela met us at the door and checked in periodically while we walked around. She managed to be accessible without being clingy or pushy- a tough line to walk. She was so helpful and everyone in the store was pleasant and kind. Great experience!
Brianna is the best furniture sales rep! She is patient, kind, and easy to reach. She made buying our bedroom set a breeze. Thanks again for all your help!
Brian was very helpful and knowledgeable. A pleasure to work with.
Service is terrible, need better communication with finance services!
Terrible online service. Shopping Local!
Macheala was so helpful and helped us furnish most of our home. No pressure sales. Our experience was the outstanding!
Brian was great to work with. He was knowledgeable, helpful and professional.
Michaela was very helpful and knowledgeable in helping me find the pieces I was looking for. Her bubbly personality made it a pleasure to work with her.
I actually enjoyed working with her and Brian.
Debbie Eisenbrey was so helpful during my visit to the Ashley Store in Millsboro, DE! She listened to the layout of my room and suggested multiple pieces that could possibly work in the space. She was helpful without being pushy, and I liked her style very much. Next time I’m in the market for furniture, I’ll be visiting Debbie again. Great Job!!!!
Lots of beautiful stuff. Did not have what we were looking for but will keep them in mind for future purchases. Quality and priced that way.
My husband and I are building a new home and recently bought some furniture from Ashley HomeStore in Millsboro Delaware. We purchased a living room sectional, a dresser, two night stands, and a tempur-pedic mattress. Working with Taylor made the entire process so easy. She was friendly, easy to work with, and very knowledgeable about the products. She really helped when it came to deciding on what items were best for us. We looked around at multiple stores before buying and we definitely received the best costumer service and deals at Ashley. We will be purchasing all of our future furniture from Taylor at Ashley HomeStore in Millsboro!
Clean and a friendly atmosphere!
Michaela was awesome! So sweet and helped us find exactly what we wanted. Couldn’t ask for a better!
Hubby and I went to Ashley's in Millsboro DE to find specific furniture items. I was determined not to be high pressured because I didn't want to buy at the time. I was graciously shown what was available and given pricing information with the associate's business card. I was treated as I preferred and would recommend the store to anyone.
Brian is my boy! He hooked me up with my sectional couch. 100% go to Brian if you’re looking for furniture you won’t regret it.
Sabrina was our saleswoman and did a excellent job on helping us choose out furniture. She had great communication and!
Taylor was extremly Freindly and Helpful
Debbie is a great sales person she took her time explaining everything made sure we got what we needed and wasn't pushing to buy unnecessary furniture... I would highly recommend this Millsboro Ashley's Furniture Store!!! Thanks Debbie 😊
Michaela was wonderful! I'm not into high pressure sales and she gave me all the space I needed to make my decision while also being close by enough to answer my questions. She gave me sincere feedback on my questions and didn't give me the typical "sales spiel". She took the time to understand what was important to me and made sure I was 100% confident with my decisions. This is a major purchase for me and I couldn't be happier with the level of customer service that Michaela provided! I can't wait to receive my order!
Michaela was awesome! She was helpful, professional, and knowledgeable. I will call Michaela with any furniture needs that I may have. Dawn
Brian was Extremely knowledgeable and made the process of purchasing a mattress smooth and easy.
Our sales person Brian was very good, he shows a lot of knowledge about Ashley’s furniture and policies, also being very compassionate of the needs of his customers, Thanks to him our experience went well, we had visited two other furniture stores in the area and barely could find a sales person to help us, we left and came straight back to Ashley milsboro
I was impressed with Michaela. She was friendly and professional. She helped me get the most for my money.
My husband and my experience at the Ashley Home Store in Millsboro, DE was wonderful. We were greeted immediately as we walked in the store by Debbie Eisenbrey, who became our salesperson. We told her we were looking for a queen size sofa sleeper and she preceeded to show us several different ones and we ended purchasing the first one we looked at, the Calion in Gunmetal gray. We purchased it on 4/25 and was told that it could be up to 20+ weeks before we would receive it but it arrived on 5/21. Needless to say we are exceptionally pleased with our experience. Will shop with them again.
Sabrina did an outstanding job helping me decide on my furniture purchase. I had to change part of my order because of sizing and she again stepped up and patiently and courteously made recommendations that resolved my issue.
Debbie provided a friendly but professional atmosphere. She was very knowledgeable and provided options to solving our layout issues. We were very pleased with our experience. Once received, we hope our experience with our new furniture is as good.
Outstanding service and we love the furniture.
Brian was most helpful in finding just what we were looking for. He was courteous and very patient to be sure were satisfied.
Amy was very helpful and pleasant to deal with. Not pushy at all but there to answer questions when needed. She made sure we new all details about our purchase. Will certainly recommend her to others.
Taylor was great.Thanks for all your help.
Taylor did a great job when we went to Ashley to find a new table for our rental house. She was very knowledgeable and helpful, giving us a great price as well. We’ll be back again I’m sure!
We have had a great experience with Taylor Vanderhook at Ashley Furniture in Millsboro Delaware over the phone where she was amazing. We finally got to meet her in person in the store and she was just as great in person. They are a wonderful store and we will certainly continue to patronize them. The majority of our furniture in our lovely coastal home is as a result of Ashley Furniture and Taylor Vanderhook. Top notch customer service !
Amy was great In helping us find an in stock recliner.
Im sorry i went to this store to purchase anything. Drove all way to Delmar to pick up kitchen set that they called and said was there but it wasnt what i picked out in the store. So they had me drive again to store down the road to pick up the right one they had there, only problem was i didnt have room for already put together, i was expecting a box. So Shannon the director of sales denied delivery for my furniture that i already paid for 2 weeks ago due to there error. No one call to apologize or even try to offer nothing. Really insulting. So there ok with me getting my refund. Never again... And this is director of sales...
Great experience good service.
We went in to Ashley very frustrated from another local furniture company - Brian and Dean were extremely helpful in explaining the different fabric options best for us and even found us an extra 10% off! Highly recommend Brian as a trustworthy, knowledgeable sales consultant!
I had an excellent experience working with Brian and Sabrina. I don’t live in the area so I was unable to come to the store but Brian gave me his personal cell phone number and communicated with me via text and multiple phone calls. He sent me pictures of different pieces on the floor, suggested alternative/simile options when the collection I wanted was out of stock or had a long production time. I needed to furnish my rental property so shipping times were really important. Brian looked up shipping on each individual item and ensured we would meet my deadline. Overall, I would recommend Brian and the team at the Ashley Store Millsboro.
Our sales rep was very attentive while not being overbearing. She gave us space when we needed to talk, but was there when we had questions.
sales rep Debbie was very nice and helpful. I give her 5 stars. The store I give 3 stars. 4-5 months is way too long to wait for my furniture. I have never waited that long with any other store
I went to Ashley’s furniture store in Millsboro and had a very pleasant surprise when I was greeted by Taylor. She gave me time to walk around and look. Then I asked her a question and she was happy to answer. She was helpful, energetic and extremely creative. She made me feel important and l felt like I really mattered. I left there happy to say the least and very satisfied. I feel like Taylor loves her job and that made my experience feel so easy and fun.I would recommend Taylor to anyone needing a little help with furniture choices.
Ken was very helpful. He showed us the type of furniture we were looking for, answered all our questions, was very patient, and was extremely knowledgeable. It was a pleasure to work with him.
Friendly sales associate (Amy) very knowledgeable and a pleasure to do business with
Amy was my sales person. She was really friendly and helpful. The furniture is beautiful & high quality and the delivery guys were super nice as well. The prices were excellent. I recommend Ashley if you are in the market for furniture.
After waiting since January for our furniture order from another company, it was a pleasant surprise to see a post from Brian Holstein advertising in stock furniture at Ashley. We meet with him on Wednesday and purchased a sofa and loveseat that were in stock and deliver a week later. The delivery was made within the aloted time frame (2) hours and was a breeze. To my surprised Brian called later that evening to make sure all went smoothly and we were happy with our purchase. Thank you Brian Holstein.
Erin was very responsive, available and tentative to our needs. She helped us stay on price point and patient until with found the perfect selections. We are still waiting on our furniture to come in stock and be delivered, will update this if needed, but overall highly satisfied!
Low pressure from salesperson. She was friendly and helpful. Furniture is decent quality at a fair price.
Great customer service. Our sales rep Jay is TERRIFIC
Debbie, beside being knowledgeable about the store furniture offerings, went over and above to find me the perfect piece for my space. My experience was comfortable and efficient with everything explained to my satisfaction. I left assured I made the right choice.
Taylor is the best.
Working with Amy was a godsend. She was super helpful and helped with large purchase order for a four-bedroom vacation villa. Amy was available when we needed or make sure that someone could help us when making important the design decisions. She even responded when she was off or at weird times of the day we couldn't have done this without her and Ashley's furniture. Everything from start to finish was seamleaa even the delivery guys were extremely professional, thorough and helpful throughout the process I would highly recommend Ashley's furniture as well as the store location.
Beautiful showroom and excellent service.
My wife and I were looking for a new living room couch and love seat with recliner, we met Jay he showed us a real nice set and a very good price. Very good salesman.
Erin, was extremely helpful in assisting our selection of a sectional couch. We had a bunch of questions about the material, configurations and general wear and tear. She was able to help us figure out the pros and cons for each type of couch and what best for our need. Definitely look for her help and input.
Summer was extremely happy to help us with our purchase. I will definitely go here again to purchase items for my home.
Today I visited the Ashley Store in Millsboro looking for an accent chair. Sabrina greeted me at the door. After learning what styles and colors I had in mind, she directed me to multiple options on the floor. Although the options were close they did not meet my expectations. Together we found exactly what I wanted on-line from a local competitor. She was able to place the order through Ashley plus get approval from her Manager to price match. She was very helpful. I would highly recommend Sabrina.
I absolutely had the best experience picking out my new living room and dining room furniture with Amy! She was so helpful and very patient with me. All of my pieces came in ahead of schedule. Very pleased with my purchase and my experience with Ashley’s furniture.
Very happy with the service. I was notified the day my mattress was delivered and it arrived on time. Really appreciated the call I got the next day checking in on how things were!
Amy was very helpful and accommodating. We will definitely go through her for any future Ashley purchases!!
The girl we had was nice her name is Amy she took her time explaining things to ud
Taylor is very personable and she was very helpful. We order new dinning room set. Very happy with everything
Brian was attentive without being intrusive. He provided useful information and was able to make our situation work within our price range.
Great experience Taylor was very helpful delivery guys were also very nice and polite would purchase from your store again
My husband and I visited the Ashley Store in Millsboro, Delaware on April 2, 2021. What a great experience thanks to Michaela!
Michaela gave me a great experience at Ashley homestore! She was knowledgeable and easily helped me find exactly what I needed. Even when I was unsure of something, she helped me find different color and material options to help me find the perfect look I was searching for! I will definitely be back as I continue to update rooms in my home!
Went in to purchase a new sofa was helped by Taylor she helped me pick out the perfect sofa for my living room layout and style.
Congratulations to Ashley Furniture store in Millsboro for snagging a great customer service representative like Brian. He was both an active listener while being quite informative during the browsing experience and even throughout the purchasing process. I can't wait to enjoy our new furniture and continue to do business with Brian.
Our salesman, Brian, did a great job showing me options and made the order and delivery process a success.
Jay was a pleasure to work with. He was very patient as I figured out what mattress would work best for me. He also let me know that we can now order box springs in different sizes which is great. Great customer service!
Michaela deserves an A+ rating. She is extremely helpful, pleasant, and caring.
Jay was very kind, professional and knowledgeable when I purchased my sons bedroom dressers. I look forward to working with Jay in the future to buy more furniture for my new home. Kelly V
Brian was excellent! Was knowledgeable about the products, showed us alternative options and was more than willing to answer any questions. Would definitely recommend Ashely Homestore and Brian!
Brian Holston was the best! He made sure we knew every detail about each bedroom set that we were looking at. He was courteous and helped us in every way possible. You need any furniture go to him, he will go out of his way for you. Great salesman!
Great service at Ashley HomeStore today.
Taylor is very personable and she knows her stuff! She’s got an eye for decorating which makes her an awesome salesperson. She treats you like she’s known you her whole life.
We were greeted at the door by Brian. I told him what I was looking for and he showed me areas of the store to look. A short time later he asked if we had any questions or wanted more information about any of the pieces we were looking at. He then stayed with us, answered any and all questions and made some suggestions as to finishes or color. I confirmed with him, the pieces I wanted. Brian then directed us to the desk to close our purchase. I never felt pressured to make up my mind. I was treated very respectfully through the entire visit to Ashley Furniture Store.
Michaela was my associate at Ashley’s yesterday. She was great, courteous and professional. She is an asset to your team!
Brian made the process easy! Definitely will be back.
Very helpful and patient.
Customer service from Taylor was excellent! I came into the store to purchase a recliner with no intentions to purchase a lift chair. Taylor showed me a lift chair with a lumbar feature and I fell in love! Thank you Taylor! The chair was a great investment.
We were furniture shopping at Ashley Furniture in Millsboro. KJ met us at the door and helped us with every question we had. He was super helpful, courteous beyond measure and very professional. He helped us take measurements and checked Ashley’s inventory for our perfect end tables. We look forward to shopping at Ashley because of KJ. Thank you KJ!!
Great experience, Kenneth Helped me find the best furniture in my best interest. He was very patient with me throughout the whole process. Would highly recommend his service if looking for new furniture.
Michaela at Ashley in Millsboro, Delaware provided great service! She was able to answer all of our questions and we are excited about our new furniture!
New store, did not have what I was looking for.
Best customer service I could ask for. I didn’t even have to step foot out of my house! Brain answer all my questions as well as different pricing. Explained the extended warranty very well. I’ve never met a company give you a store credit if the warranty is never used! Did I mention 95% was through Facebook! He replied with in minutes! When talking on the phone I never felt rushed! I highly recommend Brain Houston!
I purchased a power base from Ashley. My sales consultant was Erin Polite. What a knowledgeable, personable young woman she was. Not only did she give us all the specifications of the merchandise but was able to answer any question we presented. We took her advice on which power base to purchase and couldn't be happier with that choice. Ashley Furniture, you should be proud of this self confident sales consultant. I would recommend her to anyone thinking of going to Ashley Furniture.
This furniture store has limited designs and stock. That's what makes it cheaper than other stores. If you have a particular style that you like, you may not find it.
I worked with Amy and I have to say she went over and above to find things that worked with my decor. I would ask for her in the future.
Amy you are outstanding!!!!! Thank you so much for all your help!!!! We had a lot of challenges and you nai it!!! Great shopping experience!!!!
Taylor was great. Very knowledgeable and willing to help. Allowed us to look around first before helping us purchase our new sectional.
Service was excellent enjoyed working with Michaela Naulty highly recommend !
Brian was very friendly and professional. He also was helpful in answering our questions.
Taylor has been fantastic and very helpful as we try to furnish our new home by the beach. Every time we make a change she helps us make good decisions and our place looks amazing now. We appreciate all the assistance and look forward to working with her to complete our home.
Very friendly, upfront about charges and delivery times. Michaela and Taylor were great!
Beautiful store, nice variety of furniture. Michaela was very friendly and extremely helpful with our purchase.
Everything went exactly as described. From the point of sale to the delivery. Sales staff was helpful and knowledgeable about the product, made suggestions and answered all our questions. Delivery staff was prompt, neat courteous and made sure all was in order and if I had any questions...pleasant experience from start to finish..
Loved working with Brian,he was great and so helpful.
Just be careful when it comes to their ads and specials. I was told one thing and when arrived to purchase the rules changed. I purchased the item anyway because it is absolutely what I wanted. It cost me about $300 more than what was said the prior week. I still felt it was a good purchase for my needs so I got it. My sales guy was nice but he is a salesman. Buyer beware .....,,,
The entire experience was great. From the helpful sales person on the showroom floor Debbie, to the purchase, and the early delivery everything was flawless. The delivery team of Dwayne and Tony, moved my new furniture into my house in timely professional manner. I will definitely be back shopping at Ashley HomeStore !!
We are repeat customers of Ashley Furniture due to the quality of the furniture we purchased and the personal and professional service we received. Taylor Vanderhook has been excellent. We have been purchasing furniture for over 40 years and, quite honestly, she is the only salesperson that we truly remembered and felt a connection with as customers.
My experience with Ashley home store was super fast and smooth. I called on a Saturday, after finding a hybrid mattress option for my 11 year old as a surprise, that was in stock (everywhere else was only available online with a delivery time of 5-6 weeks) I was greeted by a super sweet, personable and helpful Michaela, who immediately jumped on it to make sure the item I was calling about was, in fact, in stock. She helped me to order it over the phone, and price matched the item I was looking for, to the item described online. I am in Salisbury Maryland, and the location where the item was said to be in stock was actually, I believe, in Milford Delaware. A little bit of a drive. But she informed me that it was actually available for pickup from their Ashley home store warehouse located in Delmar Delaware. Much much closer to us. She was great. The pickup was smooth, as she was quick in sending me my invoice information via my email, and the warehouse staff that loaded our item were super fast as well. Thank you for making this a quick and painless experience Michaela! And our son was so stoked about the mattress!
Taylor is my go-to girl. If I have an idea or am in need of a suggestion, she always comes through. My home is more beautiful because of her.
Shopping at Ashley’s Furniture is always a pleasant, stress free experience. There are so many beautiful pieces of furniture that it’s hard to imagine anyone not falling in love with at least one or two( or even more!) Taylor will help you find exactly what you are looking for and see that you get that personal touch! The prices are great and there is financing available too. We just purchased a new home and Ashley furniture is in every room. It’s a great place to shop!
Debbie helped me get my new bed and half my sister's bed in a timely fashion at a good price. If I need any other furniture I will be back! Thank you 🙂
We bought living room, dining room, bedroom and counters stools, from Ashley in Millsboro DE. Our sales associate was Sabrina. She was very friendly and helpful. Didn’t get upset when we changed the order three or four times and she worked really hard in finding what we wanted. Great Lady!!! When we got our furniture it came in a lot faster then what was told us which was a pleasent surprise. The gentlemen that delivered our furniture were very friendly and professional. They put everything where we wanted it set up. The drivers name was Sean. Thank you Ashley for the wonderful experience we had there. We would definitely recommend your store. Ed and Carla.
Go see Alex, she’s wonderful!!! Beautiful selection, great prices.
Following the dumpster fire of a year that was 2020, I felt that a face lift was not only in order for my self, but for my home as well. I entered Ashley Home Store on December 21st expecting to spend thousands on the spot (Because furniture = $$$). The helpful staff greeted me as I walked in, and helped me find every piece of furniture I was after. They began showing me extremely high quality furniture that I was not sure I could afford. To my delight, rather than directing me to the lesser quality pieces, they instead tried to find ways to make the furniture I was after fit into my price range. They informed me of all of their ongoing sales, shipping deals, and even 0% APR financing for 24 months! I left the store with a receipt for my DREAM FURNITURE. Better yet I had spent ZERO dollars, as there was no down payment necessary for the financing! Just two days later I was already having some items delivered directly to my home, with more on the way at a later date. I cannot express how happy I was with the experience that I had with the amazing sales people and management at the Millsboro Ashley Home Store location. THANK YOU ALL FOR MY BEAUTIFUL HOME! They managed to make the end of 2020 just a little bit better!
Erin was a pleasure to work with on two different occasions. She went above and beyond ensuring that we got the exact pieces for our new home that we would love for our new space. She would pull several pieces in the store for us to compare or reach out and even map out a visual of the furniture so we could envision the furniture in our new space. We had shopped around between other local stores and we were very disappointed with any other experience after working with Ashley’s, their customer service is hard to beat. We couldn’t have asked for a better experience, we look forward to working with her and Ashley’s for all future purchases.
We purchased our furniture for a new home in Delaware from Kristen at Ashley Furniture in Millsboro Delaware. I must say Kristen was amazing. She made us so comfortable and helped us to make our selections. We still have furniture to buy and I will go back to Ashley and Kristen will be my sales person. Thank you for all you do! Fred and Jackie Jones
Kristen is an excellent sales rep at Ashley! She stayed within our budget and got our furniture in by our projected time frame. She even went out of her way to find the perfect piece for my husbands home office! And we got it on sale! I really am so happy I choose Ashley and met Kristen. I will definitely be back and refer all my friends and family. Go in and ask for Kristen she will hook you up!
I have been working with Kristen over and the phone and via social media for a few weeks now. She is going above and beyond and I couldn’t be more thankful to have her as a sales woman! We have spent weeks now getting my budget down to the dollar and figuring out exactly what I want down to the color of my curtains. She’s a very dedicated hard worker, and Ashley furniture should be proud to have her as an employee. I can’t wait to begin ordering and laying out my living room and new bedroom! Thank you so much Kristen for making this a breeze ♥️♥️♥️♥️
Taylor spoke with me on the phone and was very attentive to my needs for a nice recliner.I came in and purchaced and spoke directly to her.She was on board helping me and giving me the info I needed from start til finish.I highly recomend her to be credited for her professionalism.She was great help.Looks like she should be on a promotion list in the very near future.Thank you Bonnie Willey
Everything from purchase to delivery was great. From our sales associate Amy to the delivery team of Kenny and Brandon all was perfect including the follow-up from the support team in keeping us informed with information including delivery details.
I went in not sure what i wanted Brian H was one of the best sales persons i have ever met talked me through different options and helped me come up with what I needed great sales associate you have there will be back again for sure love this location
All went as planned it was perfect service on my delivery .
Brian went out of his way to find us the best value and quality. We checked another local store but the quality of service and merchandise wasnt there. We immediately came back to Ashley and found Brian again. I will be coming back for future purchases and will make sure Brian H. Is available to serve us again.
We recently bought a bedroom set and Brian Holston was very professional and he was extremely helpful!!! He answered all of our questions we had. He sold us a beautiful set thank you Brian for all your help!!
Excellent customer service. We went into store looking for a new bedroom set and Brian took his time and was very patient with us as he showed us all the bedroom sets on the floor. He also took his time to show us what they had on Ashley’s website. To make a long story short he found us the perfect set and we are very satisfied with it. Will definitely will recommend friends and family to visit and shop with Ashley’s. Great experience.
Brian was very helpful and very knowledgeable about his product! I enjoyed and appreciated his time helping me deciding which product best fits me. Best experience I had purchasing new furniture at Ashely in Millsboro!!! Ask for Brian I highly recommend it, you won’t be disappointed.
Mckayla was very sweet and very helpful. She was a pleasure to have as my sales person.
Kristen was absolutely amazing !!! She was quick to help with everything i was looking for !!! And i am absolutely in love with everything i picked out . Thank you Kristen for going above and beyond to make a customer happy
Our experience at Ashley Home Store was excellent. Our salesperson Kristen Murray was very personable, knowledgeable and extremely helpful. She went the extra mile to find the perfect chairs on the Ashley website. She took an interest in how the furniture would look in my home by reviewing pictures. Kristen provided good insight and opinions. Kristen Murray is a great asset to the Ashley Home Store in Millsboro Delaware!
Taylor was awesome! She helped us find the best price for our couch and worked with us throughout the whole process. Awesome experience and will be purchasing from Ashley (and Taylor) again!
Great customer service and prices quick delivery . Kristen is wonderful to work with- highly recommend- love our realyn bedroom furniture
Kristen at Ashley Homestore in Millsboro, DE was excellent! She was able to help me with my order over the phone and emails. She gave me her cell number in case I had any questions. Her customer service was above and beyond excellent! The delivery team was also fantastic! Very courteous, explained everything to us since we chose to assemble the bedroom furniture ourselves. I highly recommend them!
After doing a lot of online shopping at area furniture stores' websites, I went to Ashley in Millsboro Feb. 3 for the first time and went back with my daughter two days later. I was met on arrival by Jay Daniels, and he was friendly and professional right from the start. On both visits, we looked at the living room suites I was interested in, and he answered all my questions and made helpful suggestions as well as showing me a few other coffee tables when I wasn't sure about the style of my first choice with the sofa I really liked. He even got two associates to help move that table and then we walked around with the matching sofa pillows so I could check the color coordination with other tables! We had so much fun that when he went off to get the paperwork ready, my daughter and I found a TV console that matched the coffee/end tables and I added it to my order. There's a kitchen table/stools set I might go back and get, too. Jay made the entire experience enjoyable, and I'm happy with the quality and prices Ashley offered as well as the customer service.
Taylor and Kristen were both wonderful to work with. They were very courteous and helpful in answering all of our questions.
I was greeted into the store and was able to browse alone for a few minutes. I was then approached and introduced to Jay Daniels, my sales person. Jay was probably the most gracious, patient and very well informed sales person I’ve ever dealt with. I never felt pressured or felt like I was wasting his time. He took the time to indulge my many questions and we looked at many pieces of furniture. The delivery wait times due to the “COVID-19” were made clear, so I would have no expectations. I left the store feeling confident I made a good purchase. To my surprise, within 3 weeks of purchasing, I saw my furniture on the Ashley’s web site on sale for a lower price and called Jay that day and Ashley honored their 30 day price match guarantee on the spot! I’m looking forward to my delivery and will be back to see Jay for future furniture purchases. I would also like to thank Sabrina for her assistance with the price match. Overall I highly recommend Jay Daniels and all the other behind the scene personnel at the Ashley Homestore in Millsboro DE. Sincerely Sofia Dickson
Kristen did an excellent job of helping me find night stands that would complement my existing bedroom furniture. She found the perfect pieces for me. I am very happy with my purchase. Thanks Kristen!
Great customer service.
Sabrina was my sales consultant! She gave me one of the best experiences I have every had buying a Temperpedic Bed! Very knowledgeable and professional! I had already told her about a bad experience with a local competitor! She listen and said she would never treat a customer like that nor would Ashley Furniture! So I told her what I wanted and she knew what I was talking about! I will continue to always buy from Sabrina @ Ashley Furniture! Thank you Sabrina for making me comfortable and feel like family instead of just a shopper!!
My wife and I made two trips out to Ashley’s to buy furniture for our new home. We had such a great experience with Jay the first time that we asked for him to assist us again the second time. He was knowledgeable and personable. He answered all of our questions but never pressured us into making a purchase. The manager, Dean, was also incredibly helpful. He helped us navigate the long delays due to COVID without us sacrificing what we wanted. We will definitely go back to work with such an incredible team the next time we need furniture!
Brian Holston definitely deserves a five star rating for his customer service . We were looking for new living room furniture and he was able to help us find what we needed. Our purchase was over the phone since we are in the transition stage of moving to Delaware . He succeeded our expectations by sending us pictures of all the items within the brand that we were interested in.He was extremely knowledgeable with all the furniture styles .He was patient through all our phone calls . We would highly recommend shopping with him and the store . Thanks again Brian for one of our best furniture shopping experiences. We will be back!
Kristen was very patient and helpful in during our visit to the Millsboro store. With her help, we were able to find all the items we needed.
VERY GOOD EXPERIENCE AT ASHLEY HOME STORE. AND KRISTEN MURRAY WAS GREAT WILL GO BACK.
We had an awesome experience with Brian Holston when we purchased our bed. He was very knowledgeable of the products and patient with us while we were deciding. He even stayed after to help us finish up and show us our future living room set. We love the bed and the whole Ashley experience. Looking foward to future purchases. Thanks Brian.
Kristen was very helpful in helping us to find the right sofa and loveseat. She did a good job explaining the current sales promotion.
I have had a very pleasant experience dealing with Ashley Homestore in Millsboro, DE. Sabrina was very knowledgeable and patient, she took her time with me since was very indecisive. I was very pleasantly surprised when I received a call that my furniture was ready to be delivered, about six weeks sooner than expected. My living room set looks great, it’s comfortable, and I love it!!! The delivery crew Khalif and Antonio were great!! They went above and beyond. Thank you all!!! Adreion Packer
Debbie was very helpful and friendly. I needed advice as well as furniture, and she helped me to look at options I may not have thought to try.
Taylor was amazing. Unfortunately, they did not have what we wanted
Purchasing furniture is a big financial investment and you will literally live with the decision for years. From the moment I walked in I was helped by Erin who gave me the best customer service from beginning to end. Erin showed me exactly what I was looking for and was very kind and knowledgeable. The Delivery Guys, Rome and Will were very professional with the furniture setup. Rome explained all the unique details about my furniture. Great experience overall.
We recently visited the Ashley Store in Millsboro, De. Our saleswoman Sabrina Motta, was very professional, polite, caring and helpful. We went looking for new furniture for our new home. When I would mention to Sabrina, what I was looking for. Sabrina was right on it or went searching on her iPad to fine something we may like. I would definitely recommend her to my family or friends! She certainly is the Best Saleswoman, I have ever dealt with when buying furniture. Thank You!!
My salesperson. Kristen was friendly, helpful and knowledgeable.
Glad to have the store here it's very nice the people are very nice I am just surprised at the pricing of the furniture has just increased and last night I was told there was a 20-week wait for furniture when they used to have warehouses I could deliver the next day who wants to buy furniture and weight 20 and weight and I asked several times did I hear that right. Ashley does have nice furniture but I think they've made themselves a little too pricey.
We love walking around furniture stores and fantasizing about our future home. Ashley Furniture HomeStore is one of our favorites because they don't pressure us. I hate going into a furniture store and being greeted by a car salesman. Not at Ashley, though! Side note: if you do visit an AFHS, I strongly suggest you sit on this sofa 😍 You're welcome.
Hadn't visited the Millsboro Ashley Homes before, but wish we had! Michaela was super friendly, helpful and offered several items to choose from, providing us info on cost, delivery, and warranties! She was awesome, and we found and bought a great addition for our LR !! Super value, pricing and quality- couldn't ask for more! Check it out, ask for Michaela!!
I don't like walking into a store of any kind where the sales personnel descend like vultures. Even after saying "we're just looking around" we were followed and she was ready to pounce ! I won't go back just because of that one salesperson. Johnny Janosik, here I come !!!
Ashley in Millsboro is a great place to shop. Brian greeted us at the door and helped us with all of our questions. He made a few good suggestions, which lead to us buying a table and chairs set. He also gave my wife the information she needed to look at our space at home that we want to fill with a chair and ottoman. This was our second purchase at Ashley. Brian's professionalism and assistance ensures it won't be our last.
Great experience dealing with Amy buying deck chairs over the phone. Everything went as planned from processing the order to picking up the chairs. Highly recommended.
Very well layed out w/ spacious settings. Service was impeccable!
Great experience at the Millsboro store! Taylor has been my salesperson and she does an awesome job. She takes the time to show you many different options and doesn’t rush you. We got some amazing deals thanks to Taylor and look forward to working with her again in the future. I will recommend Ashley and Taylor to all of my new neighbors.
Cheap furniture
Found great sofa, still waiting for delivery they say due to pandemic, makes no sense but Dean was very helpful and friendly.
They said theymatch competitor price this is not true and sales manager Debbie was very unprofessional and rude after all I'm glad I didn't purchase from Ashley furniture if this is the way they treat customers
Hi, my sister and I were in a few weeks ago and brought a love seat and recliner. Our salesperson was Kristin and she was wonderful. Very knowledgeable and friendly. Good customer service is very hard to come by these day. Again, she was great. I'm looking forward to my delivery.
Taylor is awesome and made our shopping experiences great!!! She will bend over backwards to make things happen for you. The delivery guys are great too! Seth and Sean were very respectful, careful and kind. Keep up the good work!!!! Super happy with all of our purchases from Ashley's.
Sales associate Kristen Murray is awesome. I highly recommend her. Bruce Mears, Designer/Builder
On 2 separate occasions we went into Ashley furniture looking to purchase for our living room. Brian assisted us both times. He is a pleasure to work with, nothing even close to high pressure that you experience at other stores. The first time we went in was for about 2 hours. He gave us all the information we needed when needed without breathing down our backs. We did not purchase that day. Brian did not call repeatedly nor did he bombard us with emails. He did send us one email about a weekend sale they were having and we went in the next day. After an hour of not any high pressure just great information we purchased our new living room. The entire experience was great and so was everyone we spoke to. Brian is a true professional and very knowledgeable I would recommend him to anyone going to Ashley Furniture in Millsboro De.
Excellent staff
Millsboro Store. Kristen was my representative. She did a great job helping me with what I was looking for n keeping in my Budget. Thanks Kirsten !!
Purchasing from Ashley HomeStore was an easy and fun experience with the help of DJ Tull. He helped us price our items and had excellent product knowledge. He was understanding of what we were looking for and helped us find exactly the furniture we wanted for our new home. We’ve used his help twice thus far and plan on working with him for any future purchases!
Went into buy a leather sofa, chair, and love seat for 4 thousand dollars. The manager ended up trying to up charge me to almost 9 thousand dollars with finance charges by the end of the deal. Crooks Added to this Make sure you check online Ashley prices vs this this stores price because they will try and scam you out of every penny possible. I really do think they that this store thinks most of there customer base are to stupid to price check there listings.
We had a wonderful sales representative named Jay. We were looking for a recliner chair and Jay took us through the store showing us exactly what we wanted to see. Jay went above and beyond our expectations and I would recommend anyone to go in Ashley’s and ask for Jay to assist you. We left buying a whole living room set that we love.
I had a great experience picking out new furniture. Kristen Murray was very patient and helpful in assisting me.
My experience buying furniture at Ashley’s was fantastic, starting with my sales rep, Amy Ottinger. I was comfortable with her from the moment I met her. She gave me room to look, was available to answer any questions, and provided assistance as needed. She even had someone help her bring different chairs over to the dining table I was interested in to see how these other chairs would look with the table. I purchased over $7,000 that day and returned for more! Amy was there the entire time, keeping me informed of delivery schedule, etc. she even checked in with me to see how my delivery went, which, by the way, was another fantastic experience and flawless. I will be back, just ordered a chair today, and will be looking for Amy for more excellent choices. Amy is an asset to your business!
Would have purchased a product but it takes far too long to get it! Going elsewhere, sorry.
Brian Holston was very helpful and knowledgeable. He guided us through the purchase of furniture for our entire home to include a kitchen table with chairs, sofas, and mattresses. We highly recommend that you see Brian next time you need to purchase furniture in the Millsboro area.
DJ Tull is very nice, respectful and knowledgeable salesman about everything in the store. Also he is very understanding, cool and calm. DJ is an icon give him a raise he deserves it!! 12/10 customer service would go there again.
DJ Tull is a very knowledgeable salesman on all of the furniture. Amazing customer service
We worked with James M. and even though we told him right away that we weren't planning to purchase anything today, he was very helpful,and took the time to walk us through all of our options, and even gave us his business card with his personal number. We're also from out of state and he told us that even when we go back home, he would help us make sure we got what we wanted. We know exactly what we want now, and we look forward to taking the next steps when we're ready! Thanks, James!
Excellent. Good service. Got what we were looking for.
Kristen is an awesome Home decor expert with great taste and style😇🙏✝🤗💙💗💚💜💛
Such a beautiful store! So spacious and very clean. All staff wore masks and Kristen was a wonderful salesperson. Very professional and helpful. Gave us space and time and provided us with great info to help us decide on a purchase. Would highly recommend venturing out to Millsboro to visit Ashley Homestore!
Went shopping with my dad today in preparation for moving him into an assisted living facility. My dad has Parkinson’s and uses a walker. When we got to the door one of their sales associates was holding the door open for us. She asked how she could help us. We gave her a list of items he would need and that we needed to ensure the items were in stock as we needed delivery in two weeks. She immediately went to work. Her name is Kristen so if you ever go to the Ashley store in Millsboro, ask for her! She was amazing and really went out of her way to help us! Thank you Kristen for all of your help.
We were very satisfied with the service that Kristen our sales associate provided. She worked with us and made sure I got exactly what I wanted. I was a little indecisive and that didn’t seem to get to her. She was super friendly. If you go to Ashley Ask for Kristen!! All the staff was friendly and it was refreshing to be treated that way. Especially during Covid!
Kristen Murray was so helpful and knowledgeable with furniture .
Julie at Ashley in Millsboro was my salesperson and I just can’t say enough good things about her and everyone else who helped my daughter and I select new furniture! She made what I anticipated to be a stressful situation actually quite pleasurable! Thank you so much for all your help!!!
Nice new store. Great selection and service.
I was helped by Kristen, she very helpful and very friendly. She made our purchasing process fast and easy.
I came into Ashley HomeStore in Millsboro looking to furnish my home I am purchasing and was helped by Kristen. She was very helpful and knowledgeable about their furniture and was very good at helping me pick out some great sets for my new home. Definitely ask for Kristen when looking for a designer and sales person who loves what they do!!
Too overpriced.
I had a wonderful experience at Ashley Homestore in Millsboro. From the moment I walked in the Greeter was very nice and friendly. She got a salesperson for me as soon as I walked in. The Salesperson (Sabrina) let me shop and look around without being followed like alot of furniture stores do. Once I found what I was looking for she was extremely knowledgeable and very professional. We got great service from beginning to end. We went back in a week later and Sabrina was not working that day we had Heather and got the same great service. I highly recommend this store for your furniture needs AND WANTS!!
The staff was so knowledgeable and helpful, they gave me a real pleasant experience. I will definitely be back for any future purchases and will recommend them to all my friends! Sabrina Norfolk is the best! Thank you for all you did for me!
Cheap furniture for outrageous prices!!!! Better off going somewhere else
Kristen M.was extremely helpful and friendly!!! When we purchase again, we will ask for her specifically!!
Talked to Rachel in the Millsboro location! Great experience! Outstanding customer service and I can’t wait to make another purchase ❤️
Brian Houston was very knowledgeable and courteous. Made our purchase very easy and enjoyable!
We have been working with Amy at the Dagsboro, Delaware Store. Amy has been terrific to work with from the initial process to the final selection. Her expertise in style and decorating suggestions were so good that we identified an entire house full of furniture. If you want a design person Amy is your go to person. Great personality and knowledge. A 10 out of 10
My experience with Ashley Home Store was very pleasant. Though the selection was somewhat limited my salesman James reviewed many other possibilities with me. Even though it was quite late he was very helpful and very pleasant .
Taylor was very helpful and I will be shopping there again.
Our salesman Brian H was very nice BUT our couch was delivered with rips in it AND after telling the delivery guys to be extra careful that we just had our walls painted professionally and it cost a lot of money, they damage the wall, leave abruptly and don’t even tell us they damaged the wall. And now it’s at least 5 weeks till we can get a new couch. Very bad experience. Not happy at all.
Today we shopped at the Millsboro store. Brian showed us around and assisted us in our search. We were only planning on shopping but after leaving and going to several other stores, we came back and purchased the sofa reclining chair, we originally looked at. Brian was very knowledgeable and helpful. The checkout out went super as well. Everyone was great to work with. Jill and Harry Litten
The store was clean with lots of inventory. Rachel was great! Made buying a new couch super easy and simple so we are definitely coming back.
Brian Holsten was very helpful in assisting my husband and I at Ashley Home Store in Millsboro today. His thoughts and ideas were a huge help to us with our final selections. Brian truly helped us to have a very simple and problem free experience!
Julie was amazing making sure we had everything we need and made couch buying a pleasant experience.
We love our new furniture. The buying experience was tops. Our sales consultant Taylor Vanderhook was so helpful as we had many questions. Never once did we feel pressured and she really knows her stuff. Highly recommend working with her!
Brian Holston from the Millsboro store was an extremely great person to work with! Not pushy, and really listened to what we wanted. We purchased a full living room set for him. He even beat the price that Johnny Janosik was asking for for the same exact furniture! Will definitely be going back to him in the future.
Brian Holston is the best!! He was so patient with us. Brian would move furniture from one part of the showroom to the other, to help us create our own look! Thank you Brian for making our purchase easy!
Most sales organizations have one thing on there agendas... commissions. I can tell you first hand, that is not the case at Ashley Millsboro. The staff (me included ) are eager to HELP. Our number one priority is to deliver world class service to anyone in the market for new home furnishings. I haven’t been on the team long but I think I’ve found my new home away from home. The culture is something I’ve never experienced in my sales career. I would recommend Ashley Millsboro to anyone. Wether you’re looking to shop or looking for a new career. I wish I would’ve found this place sooner!!!
Our experience at Ashley HomeStore was a 5 star experience. Our sales person, Julie Donahue was most helpful and pleasant to work with. If you are looking at a furniture purchase I would recommend you meet with her.
Dreading the overwhelming task of ordering furniture for a newly built condo, we stopped at the Millsboro store and Taylor volunteered to help us with our adventure. What a blessing!! Taylor is full of energy and very knowledgeable of the products and accessories. She asked questions to find out what styles we liked, the rooms we wanted to prioritize and pieces of furniture that would make us most comfortable. Today the first of our furniture arrived. It’s just as Taylor described and fits perfectly. I quizzed the delivery men asking them about the furniture and Taylor. Of course they love the furniture. Their highest praise was for Taylor. They said she is the best! Stop by the store and ask for Taylor!!
Lots of really nice furniture and the sales staff is very friendly. Good sales going on
Amy and Brian were extremely helpful when it came to picking out my first ever sectional! They have a lot of options and many more grey options than the other stores. Their prices are really good too, better than anyone in OC or around that area of Delaware.
Coming back to work after covid hit our area was a bit daunting to me, especially in a new store with a new system to learn. Not only has this become one of my favorite places to work, the managers and the team truly exemplify what it means to be a team and a second family, and it definitely shows when you enter our doors. Everyone here has made my integration so far into this store as smooth as possible given the rough time we’re all in now and I cannot thank them enough. I can’t wait to see what’s in store for me here and I couldn’t have a better team to back me up.
My boyfriend and I worked with Dean and he was phenomenal! He was professional, knowledgeable and so kind to work with! When we went into the store we were looking for a specific sectional. That sectional was out of stock and he did everything he could to find one comparable. We ended up going with our original sectional, and waiting the time for delivery. We were able to contact Dean anytime we felt we wanted an update, and he was always quick to respond with a wealth of information on our order status. Dean was such a relief to have during this process, and I would recommend this store and Dean to anybody! We are looking for a few more furniture pieces and certainly won’t hesitate to go back and ask for Dean to help us.
I absolutely love my job and it makes not just my experience but my customers experience great! I love working with people, and helping them as well. I've been into multiple furniture stores but when I first walked into Ashley homestore in millsboro i fell in love! The most beautiful furniture I've seen and the family atmosphere is nothing like I experienced before. Our sales team including management treat every guest like family. That's what makes our store superior than any other.
We had such a wonderful experience shopping at this store.on Sunday July 5th.All of the staff were so pleasant and we were so fortunate to have Julie Donahue as our sales specialist. From the minute we walked in she was so professional, friendly and so knowledgeable. She helped us pick our furniture for 3 different rooms and was able to capture our vision of what we wanted for our home. We never felt any pressure on us to buy anything which was so refreshing from previous experiences in other stores.Thank you Julie for making our furniture shopping so enjoyable!
My husband and I had a great experience there today. We were shopping for a living room peice and a dresser. James McDonald was our salesperson. Although it was only his second day on the job, he demonstrated a great working knowledge of the furniture we looked at. He also is pretty savvy about looks and styles and design. He brought over the sales paperwork and plainly explained everything. We are getting ready to build a new home and look forward to working with James again in the near future.
Nice furniture but basically all the same colors and you can't order anything you want in the color you need basically it's what is on the floor no colors to choose from.
Plenty of parking, clean store, friendly staff, nice variety of furniture.
Brian was so helpful, kind and patient. He went out of his way to help me choose the right pieces for our home. He even moved furniture around so I could see different choices. I will definitely be back when I need anything else. 😊 Thank you.
I had an amazing time here, Sabrina was very friendly and helped us with all of our questions, along with helping us around the store.
I've had the pleasure of being a part of the 1000th Ashley Homestore in Millsboro, DE since it's opening in October 2019. I can't express enough how very pleasing it is to walk into the most beautiful, organized and clean showroom I've ever been in! From the friendly faces that work there every day, to the dedication each associate shows to their clients before, during and after they leave the showroom, to the amazing selection there are for every age group and every style you can imagine for your home! The design ideas and knowledge that is provided out of this location is nothing less than stellar!! If you haven't been to the new Ashley Homestore in Millsboro, DE you must make it a point to go there! You will NOT regret it!
From the moment we walked in there DURING a pandemic the experience was terrible all because of Miss Heather, who was extremely unprofessional. First off insulting my intelligence is not the way to my heart or my wallet. Instead of doing her job and satisfying the customers she chose to let her little ego get in the way in addition to her mask. I wonder if her boss knows that he’s losing out on money because of her interactions, or lack there of, with customers. Did anyone see the review of the customer canceling a $10,000 order because of her lack of communication? We had the opposite during our in store interaction with her as she had a lot of nonsense to say. The computer system was down that day. We bought a sectional with an ottoman. Our delivery arrived yesterday with half a sectional, an ottoman and a recliner. We had to open everything to inspect the delivered products not knowing what was in the box. So the recliner was in my home during a pandemic and Heather insisted we return the item. We even offered payment for the recliner because we thought of how unsanitary it would be to return especially during a pandemic. When we ordered from Wayfair they said they were not allowed to take back the incorrect item and instructed us to donate the incorrect piece and replaced it with the correct piece free of charge. When the second delivery came 10 HOURS after the first, the workers had to come into my house to get the recliner and delivered an UNWRAPPED portion of the sectional. So Miss Heather, was this piece also in someone else’s house?? If so what is your sanitation protocol? So if you buy a graphite accrington recliner, it has been in my house and I have dogs. Laganosky is my married name in case you were wondering! Edit: our sales associate DJ Tull was AMAZING. He’s the only reason we stayed and went through with our purchase. I hope she doesn’t continue to ruin sales for him in the future!
I would recommend Ashley to everyone. I met with Heather and had the best experience. She is very knowledgeable and was fun to work with. She was nice enough to deliver my last pieces to me personally. Thank you again
Brian helped us pick out 2 new recliners for our living room. He was very knowledgeable and helpful. Highly recommend. Store was very nice and had a wide selection.
I wasn't thrilled on how the sales associatewas not very friendly when I informed her that the same couch I was looking at was much less expensive online. It's like she went against her own company and told me they were hiding costs. I didn't like how shady it felt and left.
On May 4th I visited Ashley and ordered a little over $10,000.00 worth of furniture and wall art. I had just built a new home. I carried home several pieces of wall art that day, and I have not received the rest of my order. I reached out to Heather on Saturday inquiring when would my purchase arrive, she stated she would get back to me well she did not. On Sunday I contacted her again she did not respond. I called the store and inquired about my purchases and delivery date, the lady took my name and number and called me stating middle of July, I told her that I would like to cancel my order and receive my refund, she said I had to talk with Heather , she switched me over to Heather and I informed her I wanted to cancel and receive my refund. Heather stated she would get it all together and call me back. I never heard from her and I am not surprise. I have been purchasing from Ashley for quite some time even when I lived in New York. Ashley was my favorite store until now. When my daughter purchased her house six years ago, we brought furniture from Delmar store. All I want is a my money back!!
Great customer service experience working with the team at Ashley HomeStore in Millsboro. Mallory was a no-pressure sales person, allowing me to wander the store without hovering and answered all of my questions. Sarah, the manager, expedited my after-sale needs, insuring I will be a return customer. Thanks to the entire team!
Wide variety of styles to choose from. When we walked in a very knowledgeable young lady approached us after a short period of time. She introduced herself as Simone Ocasio. NO PRESSURE sales. We ended up spending a little under $4000 due to her constantly listening and questioning others when needed.
Had to wait a little bit for my pillows but the sectional was very comfy while I waited.
Our sales person Asia was very friendly and knowledgeable. Even gave us some space to look and was not pushy even after asking a bunch of questions and just stating we wanted to look around. Ended up purchasing a chair and will be back for other furniture in the future.
My husband and I had a great experience here! Our sales representative Brian was amazing, he took his time to show us every reclining sofa in the store and sectional! Then helped us narrow down our choices and make the best choice for our two and four legged family members, now that’s amazing service! Can not wait to get our reclining sofa in soon, thank you Brian!!!
We visited the store to find furnishings for our new home. We appreciated Julie’s patience and customer service style of not trying to push a sale. We retuned two months to purchase 3 more rooms of furniture!
We were in the Ashley Home Store in January looking for two power recliners, we were greeted by a very nice greeter. She asked what we would need help with and we were met by Julie Donohue. What a pleasure it was to have a very knowledgeable, pleasant person that made us feel at home. She showed us the area to try each of the chairs, no pressure, all of Ashley furniture in the store was arranged perfectly, you could walk comfortably around the store. We talked to Julie about a chair that we liked. She gave us a lot of information and it filled our needs. We have received our recliners and are very pleased. The delivery was on time and the gentleman that delivered them were courteous and carefully added the recliners to our room. I would certainly recommend Ashley Homestore to everyone. It was a pleasure, thanks Julie. We will see you again!
Staff was friendly and knowledgeable. I loved shopping there! Brian was polite and friendly, while showing us exactly what we need.
1 recliner that didn't rock,need more stock.
Very nice store and great service
Nice looking furniture and nice new showroom. Not too sure about the quality of some of the furniture
Terrific selections, and very fair prices. You can't really select from many colors, just hope what you want is what you see !!! The store is clean, and staffed with warm, helpful people well trained at what they do. The selections are plentiful and Beautifully laid out for you. We lucked into meeting Julie, whose style and friendliness are welcoming, and non obtrusive. She suggests, never pressures ! Lovely lady. I can't stress enough that if you're furnishing a whole home, or choosing that certain 'special' touch, Ashley is a wonderful store to find it in !!
Beautiful store, great people!
For additional details on the offers on this page, click here to learn more.
0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.