Ashley Store Wilmington, DE
This store is not at the address given
From the time we saw the Holiday Sale Ad, called the store, inquired about the dining set, going to the store to view the floor model, working out a deal, ordering, arranging delivery, receiving the furniture 1.5 wks later, putting it together & setting it up - everything was effortless. Customer Service was top notch & extremely helpful! The Associate assisting us even remembered me from 4 yrs prior & making a special ordered purchase delivered 3 days before Thanksgiving. It doesn't get any better than this!!! (EXTREMELY SATISFIED CUSTOMER)
Pleasant experience, Matthew was great. Very knowledgeable and professional.
Wilmington Store - James was fantastic!!!! Super helpful, spent a lot of time with us as we were deciding what diningroom set we wanted. Will definitely be back to see James. Our checkout also was seamless with Shaniya!!!! Thanks James and Shaniya!!
James was such a big help in ordering my bedroom set! I knew exactly what I wanted & he was on it, no problemo!!
Buyers Beware Please Do Your Research And Shop Around Before Buying Anything From Ashley Furniture/Home-stores-Complete disappointment and dishonesty from this store and all other Ashley Homestores in the area, just look at the reviews from the cooperate site. They are lying and deceiving customers with a smile don't buy anything Ashley brand especially a mattress it won't be covered by a 90 day comfort policy. Go elsewhere you may pay extra but won't be subjected to second hand furniture with a big price tag that doesn't match the quality you have found in store, rather from a third party warehouse the company does not even represent. The sales staff was nice I can say that, unfortunately it was a fake scheme to just make a sale. Sadly I have lost all respect for the sales person who helped me and general manager. They have thrown up their hands to my late delivery date that was continuously delayed, hole in my wall from delivery driver falling through, and mattress that is not the same as promised. No communication after big purchases have been made. Don't think calling the store is going to help or going into the store will help either, sadly it will be more third party numbers provided to contact for help. Please find another company/store to do business with it will save you money and stress, however if you would like a Calvin Candie experience this is the place.
James was great and helped me find exactly what I needed. 10/10 recommend.
James was super friendly - great service!
Excellent service from James Hollis and Cyndy at Ashley!!! Very detailed, answered all my questions…professional and warm, not pushy which I love! Look no further for your furniture. Oh and make sure you get financed through Snap Finance so affordable.