Ashley HomeStore Altamonte Springs, FL

Ashley HomeStore Altamonte Springs, FL


About the store

Here at the Ashley HomeStore in Altamonte Springs, Florida, we serve the great community of Winter Park and the surrounding area. At Ashley, we believe your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our large selection and great customer service. We have been your go-to furniture and mattress store in Altamonte Springs since 2001. Our dedicated and experienced General Manager, Piers Ikerd, has built a team that is committed to being your trusted home partner and specifically prides themselves on their mattress and home furnishings knowledge. You can find us near Home Depot and for those of you on a tight schedule, the best time to avoid the crowd is between 10:00 A.M. and 3:00 P.M., Monday through Friday. We are not only thankful to be a great local furniture store, but we are also dedicated to charitable work with the Hope to Dream Foundation. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

Recent Reviews
3.8 Star Star Star Star
(25 reviews)
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Friendly staff and easy purchasing process without being pressured

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Rose made our visit special . She answered all of our questions and made the transaction simple.

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My bedroom set broke after having it for less than 6 months. After they first installed it I called and said that the pegs underneath the bed were loose and if they were supposed to be like that they said no. Then a few months later the bed collapsed. They sent someone out to temporarily fix the problem until they could get a new one for us. After many exchanges through email, text and phone calls they still have yet to replace our bed frame and it just collapsed for the second time the other day, in the middle of the night in deep sleep just collapsed. Don’t waste your money coming here, their products are cheaply made, their customer service sucks, their warranty sucks, and if they send someone to fix the issue they have some strange dude off the street come and do it. And the issue still isn’t resolved.

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My bedroom set broke after having it for less than 6 months. After they first installed it I called and said that the pegs underneath the bed were loose and if they were supposed to be like that they said no. Then a few months later the bed collapsed. They sent someone out to temporarily fix the problem until they could get a new one for us. After many exchanges through email, text and phone calls they still have yet to replace our bed frame and it just collapsed for the second time the other day, in the middle of the night in deep sleep just collapsed. Don’t waste your money coming here, their products are cheaply made, their customer service sucks, their warranty sucks, and if they send someone to fix the issue they have some strange dude off the street come and do it. And the issue still isn’t resolved.

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WE ORDER MULTIPLE BEDS . 1 ST ORDER ONLY ONE BED HALF ITEM CAME . 2ND DELIVERY BROUGHT OTHER HALF . BUT THEY SAID WHAT THEY DELIVERED IN 1 ST DELIVERY BOX SPRIGS ITS WRONG . TRYING TO CALL STORE AND MANGER DON'T WANT ANSWER CALL PUT ON HOLD FOR 30 MIN. DOT BUY FURNITURE FROM THIS PLACE . BED SERVICE .... ALL LIE WHAT EVER THEY SAID ON ADVERTISE AND IN STORE . DON'T TRUST THEM.

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Furniture is decent quality, but DO NOT BELIEVE THE SALE PRICES THAT ARE DISPLAYED ON THE FURNITURE!!! Also, do not believe their “Next day guaranteed delivery” lie. Both are lies and sales tactics that are far from the truth. Also, make sure you request an itemized list of your total purchase BEFORE signing any paper work. They will try to sneak in warranties and protection coverage that hikes up your total sales price without informing you. The sales people (at least in the Altamonte Springs, FL location) are very pushy. Also, if you apply for financing through Ashley be aware that you may be required to put a 5% - 20% down payment on your total purchase that you CAN NOT put on the credit you just qualified for. If I had know it was going to take me 3 hours to purchase a sectional and a bedroom suite along with speaking with the supervisor, having to sit around multiple times while the sales associate disappeared, and having to question every little thing before signing the sales contract I would have never had looked into purchasing my furniture from Ashley’s in Altamonte Springs, FL. The only saving grace is the quality of the furniture and after going through all this I am very sceptical of how truthful that will be once the furniture is in my home.

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I have had experience shopping for furniture for many years. I’m new to Ashley Furniture. Sales people are usually pushy and annoying in other stores, but my experience with Ashley was quite the opposite.Sara was very professional and very helpful. She answered all my questions and gave me the freedom of browsing the store with out any pressure. She actually took a piece of the sofa outside so I could see it in natural light..! She certainly went above and beyond to make sure I was happy with my choice. Thank you

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Went in here recently and the setup looks really nice, the whole staff on the other hand, stared at you as if you were a gazelle (very uncomfortable) . The lady in the front was not very friendly and only on her phone behind the desk.

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I'll Be Back..... On Time Service

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The computers in the store designed for customers to browse thru merchandise that was not in stores wouldn’t work correctly. They didn’t have anything we were looking for.

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Very high price. Looks like average stuff just high price.

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Great store. I like their accessories.

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Nice furniture and good price

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Amazing deals and they are willing to work with you. If you have a budget they tried their best to make the client happy.

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Staff is very nice. Recliners are pricey. Ended up getting mine from a furniture outlet.

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Anderson was great helping me pick out the perfect sofa. Great prices too.

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