Ashley HomeStore Clearwater, FL
Here at the Ashley HomeStore in Clearwater, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our knowledgeable mattress specialists and top quality furniture . We have been your go-to furniture and mattress store in Clearwater since 2011. Our dedicated and experienced Store Manager, Steven Ramjit, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of mattresses and lifestyle furniture. At the Clearwater Ashley Furniture HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream Foundation. You can find us in the Sunset Point Plaza. For those of you on a tight schedule, the best time to avoid the crowd is at 3:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
If I could give ZERO stars I would! I absolutely hate the quality of this furniture. But beyond that, as if that’s not bad enough, the CUSTOMER SERVICE is nonexistent!!!! Don’t bother buying a protection plan because you will be given the run-around that never ends or gets resolved! I will NEVER buy one piece of Ashley Furniture again! A cardboard box would be worth more... Complete fail Ashley, complete fail..
Lots of choices + solid service
If I could do no stars I would. Ordered a bed for my daughter took almost a month to get it. We were told it would be delivered by a specific date and when we called to verify we were told it wasn’t going to be delivered that day. So they said they would give us a $100.00 gift card that we can use anywhere that wasn’t the case they gave us a store card to them lie number two. I was going to buy a bed for me and my wife but I can’t bring myself to spend $1000 on nothing but pressboard they don’t build their furniture out of quality material when I can go to one of their competitors and spend $800 on a bed that’s made out of solid wood that looks identical to what they want to thousand dollars for out of pressboard also my order arrived damaged and they don’t want do anything except send somebody out and give me the hundred dollar gift card to their store beware do not buy furniture from this company
Probably the nicest gallery we've been to around here. Sales were awesome and furniture selection was dynamic. Excellent prices and clean!!!
Worse than 1 star rating! Pathetic customer Service! My experience was beyond belief. They delivered the wrong beds & we told them upon delivery. Now they are stating they will not return.
They don't stand behind their furniture. We have had issues with the material on a sofa and they don't want to help. They will not even offer us a store credit towards a another set. Very poor customer service. The manager would not even come out if his office to speak with us. Corporate will not help either. We have had the sofa replaced after 4 months and the second sofa started doing the same thing as the first after 3 months. We haven't even had the set for a year and they refuse to do anything about it. They said it was normal wear and tear. We even have an extended warranty and they won't cover this.
I relocated to Florida this summer and needed to furnish my whole home. When I entered Ashley I was immediately greeted by James who was courteous, knowledgeable and very helpful. He made my experience stress free which was much appreciated. Last week I decided to purchase a few more items, so I did not hesitate to go to James once again for assistance. He again provided me with superior customer service and made sure that I received my delivery in time for the holiday. I would highly recommend James and will not hesitate to use him again in the future.
I purchased an oversized Ottoman before Thanksgiving. I was told it would be delivered beginning of December. When my furniture arrived there was no ottoman. Then I was told it would arrive December 18. When my furniture arrived there was no ottoman. Then I was told December 27. When I called on December 26 to confirm a time a female told me it wouldn’t be delivered because I never confirmed a time. I was never notified of the delivery to confirm other than word of mouth from the previous delivery men. I became frustrated and the female on the phone refused to speak with me anymore so I asked for a manager. The manager informed me that the furniture was discontinued. I asked if I could have the one on the showroom floor. He transferred me to the Clearwater location where I made my initial purchase. The salesman said it was already sold and I was out of luck so I asked for a manager. The manager (Lawrence) found one in Orlando but was unwilling to have it shipped. When I voiced my frustration and raised my voice he said he didn’t have to talk to me and hung up the phone. Ashley Furniture does not care about the customers.
worst customer service ever would not recommend this place even if it was free second time I have to report them to the BBB worst
Purchased recliner from Don Brooks and returned to work with him on more furniture. Great to work with
Good Service! We bought a coffetable.
Was looking for a floor lamp. Selection was limited and prices seemed high for the few lamps we saw
We are getting a home built and was able to purchase majority of our furniture here during Cyber sale and Manager Specials too. Quality and beautiful furniture. Great sales from Kierra and Amy. Thanks so much and we are excited and cannot wait until delivery. Merry Christmas to your entire staff. The Hamilton's
Went to Ashley furniture to find a new bedroom set and we had the pleasure of working with Christy Therrien, she was absolutely amazing. She made our experience enjoyable and memorable. She helped us find the perfect set and we can't wait to have it delivered. We will only work with Christy when shopping with Ashley in the future, she is a true gem!!!