Ashley HomeStore Clearwater, FL 33763

Kim K was awesome. Listened to what I was shopping for. We found couch we needed at great price. Will definitely be back.

Yenifer was very helpful. Great work by her. Highly recommend

Representative was very friendly and courteous. Was a pleasure to deal with him. Very happy with all my experience dealing with Ashley Furniture.

Omar gave us the space we needed to make our decision and didn't resort to overly aggressive sales tactics. Smooth and streamlined process.

We went to Ashley store in Clearwater to check some furniture that we had seen on JCPenney.com. I have a huge discount with JCP. Omar greeted us at door & by the time we left we had purchased the furniture we needed with him. He was such a pleasant & personal young man. He left us alone to shop but was always there when we had questions. Don't know how he did it but when I would say a question to my husband, boom Omar was there. Due to his professional skills I would highly recommend your store to anyone.

My wife and I went in to look for a couch set no Brandon was a huge help. We were very happy. We are glad we aren’t in a rush to receive the order because there is a few month wait to receive them, but we kinda expect that around the holidays.

I worked with my sales associate Keith. He was an absolute pleasure to work with. Not too pushy, and took his time to work with us to find the right mattress. I’ve been in the sales industry for 11 years. I’d hire that man in a heartbeat. :) 10/10 -Rob

Shaun Grow was very professional and respectful and patient with me. He listened understood my needs and delivered smoothly Thank you I’m sure I’ll see you agin soon

Salesperson was great-found Chris very helpful and answered all our questions-would definitely shop there again!

Recently purchased mattress and couple of end tables at the Clearwater store. Our sales person was Cheryl Kopp. She was very nice, patient and very thorough in explaining all the mattress options and showing us all they had available. We left very happy with our purchase and the customer service we received.

Teresa was very helpful.

Shopped at the Ashley Clearwater store on a very busy Sunday and was greeted and assisted by Theresa. She handled multiple customers with ease and did not lose track of what each of us were buying. She knew her products very well and led me through furniture inventory for different rooms in my new house based on my style preferences. She nailed it. Other reps were also attentive to make sure I was being taken care of. Great experience.

Excellent experience overall. Omar was such a pleasure to work with

Ou sales associate Omar Karzoun was amazing, very professional and helpful. No pressure at all, but there when you have a question. I highly recommend him for your shopping with Ashley.

Cris was very helpful and friendly we made a purchase. Very nice store big selection.

Nancy was so nice to work with when we ordered our new couch and yesterday again when ordering a new piece of furniture.

Good customer service

UPDATE: Had a problem with one of my pieces. It’s nearly impossible to get anyone on the phone. When you do, Corporate points you to the Store Manager and they point you back to Corporate. This confusing, irritating run-around seems to be part of their business model. No accountability, worst customer service ever. It’s really time-consuming and frustrating. I’ll never shop there again. If I could give it less than one star I would. Though the selection was good and I did buy a few pieces, the Furniture Protection Plan ($200) was added to my bill without my consent. The signing of the bill was a hurried process where I never got a chance to see the line item detail. Then when I got the print out and saw that $200, I asked for it to be removed. They would not. Said they had to send it to Corporate and a new receipt would be emailed to me. It never was. I contacted Corporate and was told there had never been a request from this local store. It was shady and “slick” and I would not recommend buying there unfortunately.

The worst store ever! So unorganized, so unprofessional! Don’t waste your time and nerves with them!

This is by far the WORST store along with its managers. We got sent the wrong mattress size that no one wants to take responsibility for it. The store blames it on the warehouse, corporate blames it on the store. No one knows what their role is. Between the managers and corporate it’s a circus. We have been without a mattress for 7 days now. With absolutely zero communication from Ashley Corporate or the managers at the store. If you are looking for competent costumer service I would recommend going anywhere else. The managers sit and stare at you and repeat the same words over and over “it’s not our problem call corporate”. Not sure where they got training but this is no way to handle a problem that was not created by the buying client.