Ashley Store Crestview, FL

⭐️⭐️⭐️⭐️⭐️ Exceptional Service Without the Pressure! I had the pleasure of working with Constance at Ashley Furniture, and I can’t say enough great things about her! From the moment we walked in, she greeted us with a warm smile and genuine enthusiasm. What really stood out was her perfect balance of professionalism and friendliness—she was incredibly knowledgeable and helpful, but never pushy. She took the time to understand what we were looking for, answered all our questions with patience and honesty, and made the entire shopping experience feel relaxed and enjoyable. It truly felt like she was there to help, not just to make a sale. Thanks to Constance, we found exactly what we needed and left feeling confident and happy with our purchase. If you’re heading to Ashley Furniture, do yourself a favor and ask for Constance—she’s an absolute gem!

Constance has been absolutely incredible - easy process in purchasing a mattress and protector. Super friendly and also a shout to Kris for both of their knowledge!

Buying experience was great at this location, Brandon was helpful and professional!!

DeMarces did an amazing job from the moment we walked into the store! Friendly service, great tips, and an utterly unforgettable experience. He really made our day!

Customer service was amazing, everything is very nice in store and easily accessible! We bought the Lorenza sectional couch! DeMarces is awesome, ask for him!

Ashley in Crestview has never failed to take care of me and my needs. They don’t constantly pester you. They welcome you and are there when you are ready. Professional and respectful.

Tara is great! She helped us find the perfect couch for our new home on a great deal

Constance is very knowledgeable and friendly, thank you for your help and the great information

Lee was absolutely fantastic! He was very professional, knowledgeable, and extremely helpful!! Definitely recommend!!!

We dealt with Demarces and he was very helpful and super friendly.

Very satisfied with our shopping experience. We were met at the door by Lee, told him what we were looking for, that we had found the items on Amazon but needed to actually see the tables to know for sure that they were what we wanted and they were so we purchased them from Lee. A excellent shopping experience thanks to Lee. Items were delivered by two very nice and capable men earlier than expected. 5 stars and more all the way around.

We had the best experience with Tara. She didn’t follow us around the store like most places. We knew exactly what we wanted and she just let us know where she would be if we had any questions. Tara was so helpful with our questions when we had them. I would always recommend shopping local and definitely with Ashley Furniture.

DeMarces did a Outstanding job! Great experience, would recommend 10/10

DeMarces did a great job showing me the best options I could get with a payment plan I could well afford.

Very good experience, DeMarces Garcia was able to help me find exactly what i needed.

Tara was amazing to work with! She was very considerate with letting us look around without bothering! Very helpful and honest about products in the store and what items were frequently returned. Definitely recommended!

Tara Speranzo was our assisting consultant and she was sure to provide information while also making sure not to overwhelm. I enjoyed the experience of shopping around the store with her help! Thank you!

Demarces was awesome! Knowledgeable on every model of couch we looked at, gave us some great recommendations and made sure we left more than satisfied. Come see Demarces if you’re looking for furniture!

Lee was Very helpful and knowledgeable about the products and got me squared away.

DeMarces was very attentive and friendly. He made our couch biting experience very easy and enjoyable.

DeMarces helped get my order finalized quickly

DeMarces was great. He helped us find everything we needed.

DeMarces is an exceptional gentleman with exemplary customer service at Ashley’s. My wife and I were a bit indecisive in the beginning on figuring out what colors, design, and size options for our living room and dining room; especially prior to our move to another state! DeMarces helped us out with his personal and professional opinions and we greatly appreciate his time and patience!! He made our experience shopping at Ashley’s smooth and painless. Ashley’s promotional deals also helped. Can’t beat the quality and modern design at Ashley’s. The price is also fair after visiting multiple stores. Thank you again, DeMarces!

DEMARCES DID A FANTASTIC JOB

Brandon was very knowledgeable and offered great customer service. He was patient, friendly and helped me get exactly what I wanted.

Great experience with Constance!

Constance Swann was great help and answered all of our questions. Highly recommend Ashley Furniture. Would definitely be back.

Brandon was very professional, with no pressure. Listened to our wants and led us to our final purchase. Great job!

DeMarces was most helpful & professional ! He helped us make a decision on something we will enjoy for many years to come!! 5 Stars !!! Go see him!!!

DeMarces was extremely helpful. I plan to visit again in the near future for more furniture needs.

DeMarces Garcia helped us find couches for our new place. He was very friendly and knowledgeable about the pricing and delivery information. We enjoyed going through options with DeMarces and will definitely come back to get the rest of our furniture for our new place from Ashley Furniture and DeMarces. 5 stars!!! Thanks DeMarces!!!

DeMarcus -Excellent Customer Service

DeMarcus Garcia…a doll baby! But very informative, helpful, and got me a beautiful set!

Mrm Lee Dildy was a pleasure to work with , answered every question and took as much time as we needed , I highly recommend him !!!! Thank you Mr. Lee

Very helpful, personal and professional!! Highly recommend working with DeMarces!

Constance Swann was amazing! So much help and so kind!!

Great experience! Constance was very professional and helped answer all of our questions. Very happy with our purchase and the service provided.

We had an excellent experience choosing & eventually purchasing a new couch because of associate DeMarces’ friendly & helpful service. He was knowledgeable & patient answering all the questions we had.

Constance was the best helping me get my furniture and meeting my expectations. Highly recommend you ask for her.

Demarces provided wonderful service, greeted me as soon as I came in, and showed me a variety of tables I was looking for until we found the perfect table for my home!

DeMarces was very helpful with my purchase of my mattress!

Connie Swann was our help and she was totally awesome

Constance was our sales person and she gave us excellent service. We appreciate her expertise and knowledge on the furniture we were interested in! We will definitely be back to do more business with Constance

Demarcus was awesome !!!

Purchased many furniture pieces from this Ashley store and Lee has helped us the past few times. He is always very thorough, friendly, and helpful!

Constance was the best help ever. Was very nice and soft spoken. Help me find a kitchen table with ease. I will definitely be back.

Tara was patient and extremely helpful. We were here three hours and walked away happy with great products.

Demarces Garcia, was amazing. Extremely knowledgeable, very patient and explained all options. Gentle upselling and wasn’t afraid to ask question or provide excellent suggestions. He’s an asset, give the dude a raise. He’s a keeper!

Brandon was very friendly and helpful. He was extremely knowledgeable and showed all the available options.

Ashley furniture has a great selection and the sales consultant Constance was very professional and knowledgeable and very helpful about my needs.

Constance was wonderful. She was knowledgeable and attentive.

We had a great experience working with Demarcus. He provided excellent customer service and would highly recommend to anyone.

Great, fast service!

DeMarces Garcia was amazing and helpful. 10 out of 10 for customer service. We’ll be back for future purchases.

DeMarces was a delight! I definitely recommend shopping at your local Crestview Ashley furniture store. The entire process was fun and very welcoming. Never felt pressured to purchase, but DeMarces was very essential in helping us find the right fit at the right price!

We went in for a new sectional sofa and recliner. Demarces helped us on the floor and was awesome helping us navigate the floor and going over payment options without being pushy or high pressure at all. Overall experience was great.

(Translated by Google) DeMarces provided excellent customer service, excellent explanations, and helped us a lot with our Spanish. We would return to Ashley for her excellent service. Very good. (Original) DeMarces muy buena atención, excelente explicaciones , y nos ayudó mucho con el español . Volveríamos a Ashley por su excelente atención . Muy buena

Demarces took great care of us!

(Translated by Google) DeMarces García was very attentive from the moment we arrived, showing us the furniture until we felt confident in choosing it. (Original) DeMarces García desde que llegamos el chico fue muy atento , nos enseñó los muebles hasta sentirnos seguro cuál elegir.

DeMarces was extremely helpful! We found a great recliner right in our price range!

DeMarces did an amazing job. Great guy to talk with. Is always willing to go the extra mile mile for you. Always goes above and beyond.

Demarcus was a chill and down to earth dude. very friendly!!

Constance was great

Tara was super helpful and very friendly!

Lee Dildy did such an amazing job of helping us find the perfect furniture for our new place! He spent hours showing us options, letting us compare and decide, and checking inventory… all with the ultimate patience. THANKS LEE!

Brandon and Lee helped with all questions and concerns. Help me find the perfect bed set and Lee provided an excellent check out experience !

DeMarces was absolutely amazing and very helpful

Demarces was great help! Thank you!

Terrific customer service from ordering to delivery.

Demarces Garcia did a fabulous job today! Made us laugh and took great care to listen and get us what we wanted. Thank you Demarces!

Lee Dildy is awesome! Very knowledgeable of Ashley products.

Constance was extremely helpful and informative, not to mention nice!

Lee was super helpful and has us in and out

Me and my husband went in today to look for furniture and Mrs. Constance greeted us at the door with a smile.. She was very helpful and she made buying furniture today a breeze.. Thank you Mrs. Constance for your GREAT CUSTOMER SERVICE

Constance is great MO

Awesome experience!! Thanks so much Demarcus Garcia for everything!! 10/10 🙂

Constance was very friendly, knowledgeable great customer service . Will be back to see her again .

Amazing service from Brandon!

Came to Ashley's in Crestview looking for a living room set. After hours walking around I was able to find exactly what I was looking for. Thank you Constance for your amazing service...

DeMarces was great. He was very friendly and answered all our questions.

Constance was amazing. No pressure and easy check out.

DeMarces did a great job, I will ask for him next time I come back

Demarces was very helpful and explained the process to us step by step! Recommend him 10/10

Thank you Constance! Being in sales I appreciate the quick answers, no pressure, and knowledge about the product.

DeMarces was a great salesman and very knowledgeable. Great guy.

Lee Dildy was so helpful and literally found us our dream couch within the perfect timeframe. 10/10 recommend, he was so respectful and will be coming back to get more furniture with him.

DeMarces was great and helpful

DeMarcus was great!!

Demaces was great and was very helpful.

Tara S. was very patient and helpful with our purchase. Thank you!!

Constance was very friendly and helpful

Lee was very helpful with my mother today at the crestview location. We will be back.

Brandon was extremely helpful and knowledgeable. Made the process quick and simple. Gave us time to think about our decisions and didn’t rush us. Great experience

Constance was great and helped us out with a table set and couch.

Constance was amazing and very patient with us. Thank you so much!

Lee was so incredibly helpful, we had such a good experience with him!

Constance is the best!!! She help find the perfect recliner for our family.

We had an awesome experience with buying a bedroom set. Manager was very helpful. We have been coming here for years.

DeMarces is an excellent salesman who helped us get the dining room table set that we always wanted!! Ashley Furniture needs more people like him

Constance was a pleasure to work with. She helped me pick the perfect sectional for my home

DeMarces was amazing help! Very helpful and informative! I love my new couch :)

DeMarces was great, recommend yall go see him, made me feel comfortable shopping and got what I wanted, thanks

Brandon Moser, great customer rep. He helped us choose our whole bedroom set/mattress and pillows! Very nice and helpful, we felt no pressure at all. It seems like all customers representatives this store has are all friendly. 100% recommended!

We've had such a lovely experience everytime we've purchased anything at the Ashley's in Crestview, whether it was furniture or just home decor. Tara Speranzo was so sweet and patient, thank you for helping us and and ensuring a quick delivery!

Demarces was great and very helpful

The staff are polite and professional I have no issue with them, but rather with the company. The reason im leaving a 1 star review is because from my experience ashley furniture is cheaply made and does not last long whatsoever. Also the warranty is a scam my couch is losing it's stitching and lost some fluff, and additionally the frame broke inside the matching chair. Their warranty refused to cover it despite being within the warranty timeframe. I will never purchase furniture from ashley again.

Demarces helped with the sales for our new home. Gave us options for financing and fairly easy👍

Constance was very helpful and would highly recommend her assisting you at Ashley.

I had a fantastic experience at Ashley Furniture, thanks to Lee!!

Constance was great , thank you Ashley !!

DeMarces is great at what he does, very patience and knowledgeable

DeMarces very professional and kind, answered all my questions.

Demarces Garcia was an excellent, knowledgeable and respectable sales person

Constance Swann was very helpful!!! Great service! Thank you!

Tara at Ashley helped us find the perfect family sofa within an hour and had us on our way with a great deal!

Demarces was a great sales rep. Very respectful and helpful.

Lee was great, highly recommend!

Constance was a lot of help and very nice as well. Easy to work with.

Great staff very friendly DeMarces was very helpful.

Demarces was very helpful with pricing, product selection, and sourcing information regarding options for delivery and pick up. Very professional, and recommended promotion above peers

Lee helped us pick out a new dining room set. He made it very easy and we were pleased with the whole experience.

Lee dildy was our gentleman that helped us with all our questions and was very informative. Highly recommend this location for services. They were welcoming and the perfect amount of available without hovering.

Demarces Garcia grrat help!

Tara was so wonderful to work with!! She was helpful and knowledgeable and was able to assist us in picking out exactly what we needed! She is very sweet and easy to work with!!

Demarces is excellent and courteous, recommend y'all go see him!

Constance was very helpful and was quick with our purchase!

Lee was very helpful! Helped me find the perfect recliner!

Demarces was super helpful and nice!

Tara was so patient and helpful! We took a while making our decision; they had a ton of great options. Store was organized and staff was knowledgeable and friendly!

Demarcus Gracia was extremely polite, helpful, great person. He is great asset to the Ashley Home store.

Constance Swann is has phenomenal customer service skills!!! I appreciate her much!!!!!!

Demarcus Garcia is an excellent salesman! Very professional service, informational, and helpful. Thank you!

Constance was fantastic at helping up pick out new sofas! Perfect service!

Very good very helpful salesman Lee was great

Today I visited the Ashley store in Crestview Fl. I had a really pleasant experience with Lee Dildy, an assistant manager. With his time and patience I was able to find exactly what I was looking for. I will definitely be going there for all my furniture needs in the future. Thank you Lee!!!

Demarces Garcia was right off the bat in helping us out. Great personality and laughing through out our decision. We will be back!!

Lee Dildy was so knowledgeable and helpful. I came into the store with an idea of how I wanted my office set up. He listened to everything I had to say and even came up with other possible solutions to my tiny office. He was not pushy and showed me a variety of items at different price points.

DeMarces was fantastic. Will work with him from now on.

Mrs. Tara was awesome. She went above and beyond to give us excellent customer service.

Demarces was amazing! Thank you for all your help on my new table!

Tara for amazing!!! Very personal and down to earth. I will be requesting her in the future.

Tara was amazing at showing us everything we needed to know! We needed a very specific sized couch for the house layout and she found one that was perfect for that area!!

Brandon was extremely helpful in the Crestview location. He helped us with making the best decision on our new furniture. We will definitely be back for whatever furniture we need next!

Received help instantly, great customer service, was very helpful when helping me decide what to buy, I do recommend coming here for furniture.

Couldn't be happier with our visit! Highly recommend asking for Lee Dildy while you're there, he made the experience smooth and easy. Walked in thinking we were going to have to pick between a living room set or a new mattress, ended up walking out with both. 10 out of 10 recommend!

Lee Dildy did an amazing job getting us a new furniture set AND a new mattress, thanks Lee!!

Demarcus Garcia. Great customer service.

DeMarcus did an outstanding job helping us find the right pillow and sheets! We keep coming back because of the great staff and selection

Delivery drivers were rude, unprepared and needed our tools to put furniture together, and delivered damaged furniture. Didn't wrap cloth seats and arrived dusty and dirty. And charged 200$ for delivery. Would never buy anything from there again

I was waited on by a fine young man, DeMarces Garcia who was extremely helpful. Very professional and a pleasure to be around. He is a valuable asset to your company. I plan on returning to do more business with him.

Demarcus was very friendly, knowledgeable, and informative.

Demarces Garcia displayed great confidence and enthusiasm upon entrance into the store until my official purchase

Very pleased with the service and friendly assistance. Provided by Constance

Worked with Candace. Explained everything well, and walked out with a great recliner. Will be back again!

Constance provided exceptional customer service during my purchase.

Highly recommend Ashley Store. Constance, my salesperson was so helpful, knowledgeable, and pleasant to work with. Such a great shopping experience.

Lee Dildy was the best! I would recommend him to anyone!

I had a great buying experience with Tara! Very straightforward, easy, and stress-free. I didn’t feel haggled or upsold on anything which I appreciate as new buyer. I look forward to future purchases with Tara at Ashley’s in Crestview!

I had a great experience at the Ashley Store in Crestview, thanks to DeMarces Garcia. He was super friendly, listened to what I was looking for, and helped me find exactly what I needed. No pressure, just great advice and excellent customer service. Highly recommend working with him if you’re shopping there!

Demarcus was awesome!! He helped us find a great living room set. He was very knowledgeable about all the sets we looked at and answered all of our question.

DeMarces García was great

Lee helped us purchase a couch set. He was very knowledgeable and nice. Thank you very much.

Constance Swann gave great service. Highly recommend Ashley's Furniture.

Lee was very helpful and answered all my questions I had, he was also great at his job and knew a lot about it

Demarces was of great help in helping us find our dream dinning room set

Great experience and super helpful friendly staff, especially Ms. Constance. Was in and out quickly and hassle free

DeMarces was awesome!

Constance did an amazing job. Very thorough and followed up promptly to all my questions

Constance has done very well

The saleswoman that helped us, Constance Swann, was very helpful and did a great job of listening to our needs and helping us stay within our budget. The manager on the other hand tried to upsell us on a mattress that was way out of our budget and kept insisting that we could afford it. Once he found out I am in the military, he doubled down said that he knows military wages aren’t that bad and I can buy it on a 14 month payment plan. If you go to Ashley’s in Crestview, ask for Constance and stay away from the manager.

Brandon was excellent at explaining everything we need to know about our recent large purchase! We will come back because of his expertise and personality!!! Thank you, Brandon!!!

Lee and Demarcus are awesome. Very personable and informative. Gave us time to look around and talk. Showed us everything we wanted to see. We appreciate these men. The store is very nice and clean!

Demarces was very very helpful, polite, and professional. Highly reccomend

constance is fabulous, so helpful!

Constance was a great help with the purchase of our Recliner!

So happy I found an area rug same day. Bonus is was on sale ! Thanks Lee :)

I wanted to take a moment to share how helpful and professional Constance Swann was during our visit to Ashley Furniture. From the moment we walked in, she greeted us warmly and made the entire shopping experience enjoyable. Constance is not only incredibly knowledgeable about the products, but her ability to understand our needs and provide tailored recommendations truly set her apart. She answered all our questions with patience and expertise, ensuring we felt confident in our choices. What stood out the most was her engaging personality. She made the process fun and stress-free, turning what could have been an overwhelming experience into one we thoroughly enjoyed. If you’re shopping at Ashley Furniture, I highly recommend working with Constance. She’s a true professional and a pleasure to work with!

Brandon was excellent with his knowledge. Keep up the great job.

The Best with Constance Swann What an amazing experience

I had a great experience at Ashley Furniture thanks to Tara! She was incredibly helpful, friendly, and knowledgeable, making the entire shopping process smooth and enjoyable. Highly recommend working with her if you’re looking for excellent customer service!

Constance at Ashley Furniture was phenomenal and helped us find exactly what we wanted. Go see Constance for your home furniture needs!

I came in and Lee helped me out a lot. He wasn't pushy or anything. He walked me thru every couch and loveseat. Thank you!!

Constance was very helpful

Lee Dildy was amazing with helping us find the perfect couch and rug

My wife and I had a great experience working with Lee Dildy. He helped us find the right furniture for us. Thank you!

Constance did well with questions I had. Great service...

Brandon was awesome. Very patient and helpful.

Goid friendly store. Mostly contemporary

Connie Swann is great to work with. Highly recommend.

Kris was amazing and very informative. He made my purchase very easy and quick.

Constance Swann was great and very knowledgeable about recliners! She waited on me twice and attentive both times!

Tara was very helpful with finding a couch and tables for our new home :)

We are very pleased with Tara and her patience as we made sure our selections would work in our home. Would definitely recommend Ashley for your next furniture purchase.

Amazing staff! Thank you for the great customer service.

Brandon did an amazing job assisting us with our bedding purchase! Thanks Brandon!

I just ordered a reclining loveseat from the Crestview store as a Christmas present for my wife. Tara Speranzo was very helpful and very knowledgeable. I appreciate her helping me with integrity and professionalism along with her pleasant personality. Thank you.

Brandon was an awesome help in helping me find a great sectional for the house I recently purchased! Will do business here again

Brandon was awesome! He took the time to show us around and stayed with us all the way through the purchase! Excellent salesman!

Constance Swan was awesome. Very knowledgeable and courteous. Dude's Boxing Club approved.

Constance was an amazing help! She was very on top of her work.

Constance was a great rep. She explained to me the perks of the protection plans on furniture and helped with the decision on what Color couch to get with it to match my house paint! Absolutely loved her

Great transaction- from the salesman Lee Dildy to the the delivery team, all were professional and helpful. Very happy with my purchase.

Lee D. Did an amazing job at helping us pick out a new bed and bedroom set! He was very patient with us in making our decision. We definitely recommend this Ashley’s!

Constance Swann was a huge help!! Great service and I definitely would come again!

Lee was very helpful in the store, and we didn’t feel pressured nor rushed. He was also very understanding of our energetic 2 year old. The delivery team was excellent as well.

Constance is amazing!!! Great staff and amazing product. Love this store! Made everything super easy.

Tara S. assisted us in selecting the ideal couch, demonstrated in depth knowledge, and took extra time ensuring we were completely satisfied with the set purchased. Thanks again, Tara!

Greeted and showed me various chairs.

Constance Swann was absolutely great we bought a temper pedic bed & Can't wait for it to get to our house.

Constance swan at Ashley‘s in Crestview Florida how I did helping you out She did a great job helping me with my furniture

Kris was super helpful and patient!

Tara Speranzo has been very wonderful with us. She has been very friendly and patient everytime we needed help with all our purchases. ASHLEY'S in Crestview Florida.

Constance swann did a wonderful job!! Highly recommend for all for future furniture needs

Constance was AWESOME!!! She had me in and out quickly with my purchase and her customer service was the best. I’ll be back to see her for sure.

We appreciate Lee Dildy! If you're in need of beautiful furniture and you're looking for an excellent sales manager who is professional, friendly and personable ask for Lee. Thanks for your time today, Lee

Constance swann was very informative and helpful with our selection. Very personable and professional. Will come again

Lee was the best sales man I ever have had. he new all about the beds he told me so much I was so glad that he met me at the door

Had a great experience from Lee! Found the perfect loveseat

Very good customer service, Brandon helped us out with the purchase of our new couch. We will be back!!!

Ashley’s I’m Crestview, Fl has some amazing furniture and choices, a great staff that answered any questions. I went there to buy some couches and Mr. Lee the assistant manager was there waiting at the door when we walked in, he provided us some of the best customer service we’ve received in a long time, truly went out of his way to make things happen for us, my mother just broke her back and we needed something she could sit comfortable in, and need it fast. Mr. Lee not only went out of his way and found the exact model that we were trying to described that we liked, but was also able to get it to us faster then normal, and was able to locate the exact color we needed. Highly recommend buying your furniture from Ashley’s in Crestview, FL. If your not too sure on what you want or have any questions I would go to Mr. Lee, he’s a great man and makes the purchase feel comfortable for you, and exactly what you want. We did not feel pressured at any point from dealing with him and his surrounding team. All of our furniture purchases will go through him for now on. 10/10 for the Crestview Ashley store and the management there!!!

Tara is awesome, so helpful

Brandon was top notch professional from the time I walked in the door. He was extremely helpful from getting me financed to picking out my future furniture. I had a smooth process and look forward to my delivery! I would recommend him if your in the market for some new furniture!

Lee Dildy is a great communicator and very knowledgeable about the products. Very personable!

Excellent experience! Lee was wonderful. Low pressure and easy to work with!

Mrs. Constance Swann has been my point representative at Ashley Furniture, and we have just now wrapped up my third substantial purchase. Her insight, instinct, professionalism and product acumen makes every visit a distinct pleasure.

Lee was very helpful in helping me get the mattress and chairs that best fit my needs. No pressure and very friendly.

Lee was Excellent friendly very helpful. Exsplained everything. Service was better than exspected

Brandon was extremely easy to talk to and went above and beyond to provide us with the information we needed to make an informed purchase. Top notch customer service.

Miss Constance Swann was absolutely incredible to work with. What a pleasant experience at Ashley Home Store in Crestview, FL. She was patient and answered every question we had with the utmost passion. What we thought was a quick trip to “browse” turned into one of the best purchasing experiences we’ve had. Thank you, Constance!

Lee Didly at Ashley Furniture treated us like family and helped us through and through with the purchase of our new futon! Thank you!

Constance made my experience at Ashley Furniture a funny, lighthearted one, as well as an informative one. She was with us every step of the way, and ultimately helped us arrive at our final choices. Definitely looking forward to canoodling with my husband once our new Tempurpedic mattress arrives :) Thank you so much, Constance! ☺️

I walked into the store with an idea of what I wanted but had never seen. Brandon greeted me and found exactly what I was looking for. There was no pressure, just lots of patience. I had all my questions answered and was sent home with the measurements to be sure my dream sofa would fit. When I returned today, it was to find Brandon remembered me and had me in and out with my paperwork for a new sectional and chair. Great customer service. Thank you, Brandon!

Stopped at the Ashley Store in Crestview on a whim to look at mattresses and had a fantastic, informative experience with Constance. She was friendly and knowledgeable, helping us pick out the perfect Tempur-Pedic mattress without feeling rushed or pressured.

I worked with Constance at the Crestview location. She was phenomenal! Definitely recommend her for your furniture needs. She helped us with a new bed selection!!

Brandon helped us and he is fabulous, He is always who we go to.

Brandon was very helpful to us and assisted us in finding exactly the right pieces for our home! We would definitely recommend Brandon and the Ashley team in Crestview!

Brandon was extremely helpful and professional! Honesty comes a long way, we appreciate his patience and full transparency!! We definitely recommend!

Lee is a great guy to answer your questions. Very knowledgeable and full of info.

She was very nice and very helpful and worked with my budget I will be coming back

Excellent service! Thank you Lee!!

Excellent service very very helpful. Helped us pick exactly what we wanted..

Very helpful, friendly, and insightful floor staff.

Constance was very helpful and knowledgeable in assisting us in the purchase of a new sofa couch. We have bought most of our home furnishings from Ashley due to the great service we always get when we go there!

TARA Speranzo was so patient and very considerate of our indecisiveness she knowledgeable about all the inventory and financial arrangements

We’ve been here multiple times and have furnished most of our home from this store. The customer service is always great and so friendly. Brandon is the best!

Brandon was so wonderful and helpful he patiently waited until I created the who set for my room and helped me figure out the correct dimensions! Super recommend this store!

I had a great experience with Brandon. Very professional! Great interaction. Thank you for making the process so easy. Love my pieces.

Ashley has beautiful furniture. Constance helped us and she was very patient and answer all of our questions. Our visit was a good one.

Tara was very helpful and informative. Great experience!

They have some great built products. And they are every professional in there job. Ask for Mr. Moser and he will take good care of your needs.

Brandon was amazing! He was so helpful, he was patient & had great suggestions!

Purchased a new bedroom set for my daughter. Tara was absolutely a pleasure to work with.

Excellent customer service! Worked with Tara and she was very informative and helped us with the process of picking out our bedroom furniture .

We had an amazing experience while shopping for our dinning room table at the Ashley Furniture store in crestview florida. Tara helped us find the perfect table for our family of 7.

Love their new selection! Constance was very helpful and patient while we got approved for a new bedroom suite!

Constance Swann was absolutely amazing! We will always buy directly from her. Very knowledgeable and helpful with exactly what we wanted

Chris, the Manager, Spoke with us, about several options of recliners, Set down with us, relaxed, helped us decide on the right one for us. Turns out we love the one We purchased, ended up buying a Area rug to go with it for the living room, the delivery was very smooth, helpful!….

Terrific out door metal and decorations found for my covered patio!

We stopped by Ashley Home Center, Crestview, shopping for a recliner, Chris the Manager, was awesome, very helpful, informative, Great Personality, we ended up purchasing a beautiful Brown recliner/massage overstuffed, with storage underneath both arms, with USB connection, ended up purchasing an 8 x 10 area rug, also beautiful!….🤗

This has nothing to do with this store but with ashley home stores in general. I bought online and needed delivery. They only deliver wednesday through saturday. Didn't find thatbout until i had to schedule-after purchase. If i had known that i would not have purchased the couch from them. I mistakenly thought having a local store would make delivery more convenient.

We were recently in Ashley Furniture Store in Crestview FL& we enjoyed a really relaxing & actually refreshing shopping experience. We were greeted at the door by a friendly young lady named Constance. She asked if we were looking for anything in particular and we said we wanted to look at mattresses. She asked a few questions and she seemed to know just what to steer us towards. We had one question she wasn’t sure of the answer and immediately requested her manager to come over. We were encouraged to check out several models and even though neither of them pressured us to purchase, they checked all of our boxes and we ordered our new temperpedic mattress with the adjustable base. My husband and I both were very delighted with the level of customer service we received today. Sincerely, Tom & Glenda Tatman

Great friendly service.

Constance Swann was such a pleasure to work with in choosing an ottoman for my living room. She created a very friendly and easy experience. Very nice place!

Ashley’s Furniture in Crestview is awesome. We’re new in town and Lee took great care of us: dining set, new mattress, and loveseat. Great price! Highly recommend.

Lee was awesome! Took time to get our home outfitted with all the awesome furniture we wanted.

Had an amazing experience! Thank you. Lee Dildy

Hreat costumer service from Tara

I love the clearance corner:) Friendly helpful staff

My son and I had a great experience with Ms. Constance at Crestview store! Come see them!

Went in looking for a specific item for our bedroom. Constance greeted us at the door and gave us a great overview of where things were in the store so we could browse on our own. Constance came by while we were browsing and helped us find the perfect piece for the bedroom. The price was right and so was the service! Thank you!

Ashley store in Crestview helped us find the right furnishings for a rental after our house fire when we lost everything. The sales reps (Chris and Tara) were kind and patient with us. Even almost 9 months later when we returned to furnish our new home they remembered us and greeted us warmly. Couldn't ask for a better customer service experience and the quality of the furniture is great too.

Tara was very attentive and helped us get everything we needed. Thank you so much!

Chris and store manager listened Bulldog and corgi and was so nice.

Constance is amazing, very professional.

I love this store nice furnitures and excellent customer services. Constance took care of us and she was great. I’m a happy customer 😁

Tara was extremely helpful. Will be purchasing with her very soon

Tara was extremely helpful and endured we got the best deal.

I had an amazing experience at the store! Constance, the employee who assisted me, was absolutely awesome. She provided me with hope and reassurance throughout the entire stressful process and I ultimately left with a brand new couch. I was thoroughly impressed by how smoothly the whole process went.!

Had an amazing experience searching for a pillow. Will definitely be back for furniture in the near future. Tara was an exceptional employee. Helped us with everything.

The Ashley salesman, delivery staff and furniture repair man were all very helpful, courteous, and accommodating. That kind of service isn't available with most businesses any more. It is with the Ashley people we dealt with.

Came in to get a dresser, my Ashley card had unfortunately expired and timed out. Tara helped us get the dresser we wanted and reapply with no issue for the Ashley advantage card. Super helpful and friendly staff, we will be back!

Brandon is amazing and so helpful- listened to our needs and wants and we found the perfect furniture- for multiple rooms!

Friendly staff and merchandise!!

(Translated by Google) They are very kind when offering things. I recommend them as an excellent store. (Original) Son muy amables al ofrecer las cosas los recomiendo excelente tienda

loved everything about this store. Looking for furniture to purchase for my new home and I knew Ashley furniture was the place to shop. I am really interested and love the Valebeck edition.

Tara is great! She really went above and beyond. Nice store and product prices.

Just Horrible! Don’t order if you need your furniture right away. It’ll take months to get your stuff. Plus, don’t believe any of the sales reps

Lee did a great job helping my wife,great customer service

Lee was a super friendly and knowledgeable associate

Lee was exceptionally helpful on the sales floor.

I had a great experience. Tara was very helpful and professional. We will be back again.

Great customer service I have ever received

Great experience! Got a dining table today and had lots of help picking it out😁 5 stars!!

I absolutely love Ashley furniture in Crestview, Florida. The associates and environment is professional and fun. Very personable! I cannot rave enough about the comfort of their furniture. It's like sitting/laying on a cloud. And, while you are there, ask for Lee! He is one of the best associates they have.

I’m young and recently moved into my first apartment 🥳 but in need of furniture afterwards and trying to make my house my home. I went to Ashley furniture in Crestview and was helped out by Chris. He was so patient and helpful. Gave me such a good deal that I will forever be thankful for. Such an amazing store and atmosphere and is always so clean !

I was at Ashley in Crestview and talked with Lee about an electric recliner he was very helpful and knowledgeable about the recliners

Overall the staff at the Crestview location when my new delivery of a couch had an issue. They were quick, took my photos of the issues and submitted a claim immediately. Thank you Chris Lenhardt and staff.

Super helpful staff! Excited about our new coffee table! Tara Speranzo was so nice!

Best furniture store in town!!

Best furniture in town!!!

We were looking for two beds today. Went to Ashley store and was never asked if we could be helped. I guess we didn't look the part for them. Very disappointing

The guys at this store located in Crestview were amazing! . I come from St. Augustine and Brandon new which sister store will be able to complete my sale. . He was very knowledgeable about the type of furniture I was looking for . 💜💜

Tara is an excellent customer service expert at Ashley Furniture. She always answered my questions and helped me find the best deals.

Tara was great

David W. was amazing to work with, he was able to easily customize to our wants and needs so we ended up with a sectional we loved! Such an easy process! We will definitely be back when we are ready for additional furniture!

Great deals and super professional staff members! David helped our family find the perfect furniture for brand new home!

Just bought a nice purple pillow from Ashley’s homestore thanks David for the recommendation!

Had a wonderful experience today at Ashley’s homestore! Thank you to David for all the help!

Had a blast here at the store shopping with family. Thanks to David and rest of the crew for his wonderful assistance and kindness. Will be coming back again thank you! :)

Had a great experience at Ashley today. Lee was very helpful and he’s cute too!

Lee Dildy was so helpful! He looked up my purchase and helped with a question about a chair i purchased. The staff was very friendly but not over welming .

Lee Dildy was awesome! He helped us find the perfect love seat for us.

Had an issue with a couch I bought and mr Dustin was helpful and informative when I came to him with questions about it. Very patient guy. Best furniture store in Crestview.

I would recommend this location to friends and family solely based on how welcoming and timely my experience was. Spoke with warehouse guy Dustin and he was very friendly and even helped me carry out my rug and lamp to the car!

Dustin at the Crestview store is super helpful! He showed me all the great clearance items and explained how the newer living room sets work.

Chris the manager and Dustin at the crestview store really helped me find the sectional I want at a great price . Both went above and beyond to find everything my family needed! Highly recommend this store and these amazing employees.l!

Had a great experience at the crestview Ashley homestore everyone’s very nice helpful, in the warehouse Dustin was very helpful in clearance items and loading up my car with rug purchase .recommended

Ashely, Crestview is an amazing store. I was looking for a discount coffee table and I went into their clearance area and I spoke with Dustin who is very kind, polite and helpful. I recommend this store ! Great customer service by Dustin in the clearance area . Will recommend my friends and family.

When I was most recently in the store I was greeted with top notch customer service. I was helped by Dustin. He explained all the deals and helped me make informed decisions about my purchases.

Awesome experience at the Crestview Ashley store. Everyone was very nice. Dustin in the warehouse was very helpful.

Had a lovely experience at the Crestview location as it was my first time visiting and I needed to get some ideas for my new apartment. Mr dustin was very helpful and knowledgeable about the deals the store had!

Dustin, at the Crestview store, was very helpful and let me know the deals that was going on in the clearance section, and helped carry the paintings to my car. Super friendly fellow!

We have shopped here many times. Manager, Chris L. Runs a good store with very helpful staff. You can count on Ashley's for a good selection of items.

Great customer service from purchase to delivery!!!!!!!

David was so helpful and got me what I wanted at the price I needed. I'm so happy every time I leave this store. Thanks again, David!

Great experience dealing with the staff at Ashley furniture. I can’t remember everyone’s name’s but, from the sales floor to management I got excellent treatment. The manager even drove with me to my new apt and helped me move my bed in even though it was over 150 pounds. Great experience.

Great experience with our Crestview Ashley store always comfortable to browse and helpful as needed…!!! Thanks…!!!

Excellent service from Nancy Lee. She listened to what we were looking for and came up with the perfect option for us.

Nancy was helpful and informative and really listened to us to find exactly what we were looking for

She was very sweet. She also tried to save us as much as possible. Very happy with the service

Very nice people and good service with quality products and they will save you some money.

Great customer service

Nancy Lee was very well informative and very patient (because we stayed after closing). Will definitely recommend her and Ashley to family and friends!

Great selection and Nancy made our experience. She was patient and very helpful

Nancy at the location in Crestview was wonderful! She was very informative and helpful and made the buying process super easy, making sure we understood everything we had on our receipt.

It was a great time and very informative thank you Nancy

My husband and I were looking to possibly purchase a new bedroom set and mattress. We decided on just a mattress and frame. Nancy was so helpful and patient with us and all our changes. Bless her heart, we gave her a challenge with all our questions and requests. Nancy made the entire process fairly stress free and smooth running. Very pleased with the crestview store and our entire experience.

I had a perfect experience overall. I walked in with my pregnant wife looking around for furniture in our brand new house and a wonderful lady named Nacy approached us asking if we were looking for anything. We went over everything we needed for our house and she filled us with so much information and so helpful with the process. They delivered and setup everything so fast and it turned out so well not a scratch on a single wall and nothing broken either.

Awesome customer service. Nancy really helped the process from choosing furniture and checking out with ease. I am very satisfied with my purchases.

Great affordable price

Nancy Lee is the best!!! Helped me and my husband furnish our new home and gave us all the financing options. Very sweet, descriptive, and to the point. Easiest shopping experience ever

Super friendly! Super helpful and knowledgeable! Nancy helped us find everything we needed. She gave us all her attention and made sure we were happy with everything we were purchasing! 10/10 would recommend!

Excellent Customer Service and Great Furniture Selection

Robert was extremely helpful with finding my perfect dining table! The delivery was fast and easy. Highly recommend this location. Will be going back!

Went in to look for a new sofa and ottoman. Nancy helped us out and helped us pick out what was right for our family. She did an amazing job! Would definitely recommend coming to Ashley’s and working with Nancy or any of the staff!

Nancy was great!!! Thank you for your help!!

Robert was our sale person in Crestview, Fl..He did a Great job .Answered all our questions..We had a great experience. Thanks

Thanks to Mr. Rob Cobb for his knowledgeable guidance when shopping for sectionals. Ask for Mr. Cobb when you visit Ashley!

Rob Cobb is your man and trying to help you with getting the best discount. Saved about 900$ for a adjustable bed and base, coffee table, and rug.

Robert went above and beyond--exchanged our sofa for another model due to a skin allergy with sofa material/protective spray. Guess that leather is best for my better half! Happy wife, Happy life... (Robert Nesseth, Crestview, FL location)

Rob was a FANTASTIC help with furnishing my entire house. He got me an amazing deal and has assisted me every step of the way with delivery dates, times, etc. He is fantastic and the furniture is beautiful.

Great customer service and our service rep was very helpful, Mr. Rob Cobb, Home Furnishing Consultant. He answered all of our questions and was very knowledgeable of the pieces of furnitures Ashley had.

Went house shopping with my girlfriend for the first time and it was a great experience! If you go there ask for Rob Cobb! Very helpful and honest! Exactly what we needed for our first experience.

Sales people are very helpful in selecting items. They don't get pushy when you are looking around. They let you take your time selecting items. They have always been wonderful to me.

Great professional staff. Thank you Rob Cobb for all your assistance today. Extremely helpful and professional.

Rob Cobb was a great salesman!!! Very helpful walked the entire store with me and helped find some great storage for my office. Thanks Rob!!!

Rob Cobb did amazing showing us around and telling us about the beds. Really made our experience 10/10. Thank you Rob!!!

Rob Cobb was so friendly and helpful and made the process great of getting a couch!

Hey y'all Did y'all know they have 3 different models of the purple bed??!?! My daughter and i walked in to a welcome, from a couple of salesman. Rob became ours immediately. We told him what we was looking for and was happy to help and informed us on the store layout. This store is very big. It was clean and organized. The best part is Rob told us to look around and he would be near-by, but left us alone to browse. This guy was very curtious to us and listened exactly what we was looking for. Only 1 problem, To actually make the decision. 😁😅So many choices. Overall, Rob made the experience the best I've been to in crestview so far. Go see Rob y'all for all your household furniture and more. Tina.A

Nancy helped me out. Very quick and simple process.

Awesome service! Went in with my husband for a bookcase & Rob Cobb was super helpful and quick. Will be back to see him for a new office chair & bedroom suit for our daughter...and whatever else may come up!

Very good service. I was looking for bookcases. Rob Cobb was very knowledgeable of the available products and helped us through the financing and shipping arrangements. The whole process took less than an hour.

looking for mattress, Rob is really kind and helpful personal. Guide me and explain to me all the details and different, if you need anything or have any questions please looking for that person.

the place sparks inspiration for my room, and i love how nice the workers are.

Thanks to Robert Nesseth at the Crestview store my shopping experience was great! He is knowledgeable, personable, and he was very helpful to me with the selection of a new bedroom suite (not to mention extremely patient with an indecisive me). I’ll shop there again for sure!

I have purchased a lot of furniture from Ashley's and although I am not purchasing anything currently, when I do I will be coming to see Rob Cobb. Rob is a great person and has a lot of knowledge of the furniture business. I look forward to doing business with Rob.

Great employee Rob he was the best employee that has served us. Very patient and answered our questions

Excellent Customer Service from Nancy Lee. Very knowledgeable, friendly and professional. Highly recommended!

Quick and easy. Great service.

Rob, was very helpful and not pushy what so ever. If you need any help finding nice quality furniture call Ashley and ask for Rob!

Ms. Nancy Lee (Home Furnishing Consultant) provided an excellent overview of all brands, services, and pricing for the items that interested our family. A+ Ashley!

Nancy was very proactive in helping us find the best prices and communicating with me! Great experience!

Lee Dildy is a great sales person. If you are in need of any furniture needs he is the go to person.

We found just what we needed for our bedroom and living room! Lee was so helpful and showed us a lot of options. We will shop here again. Thanks Lee!

Nancy went above and beyond to get us the furniture we wanted/needed. Very knowledgeable and friendly Would recommend Nancy and Ashley Furniture for your future needs.

I’ll be coming back to deal with Nancy Lee every time , so long as she works here, wonderful customer service, she’s not going to BS you to make a sale and will voice her opinion without being nasty and negative about a product. Wonderful representative. Ask for Nancy Lee.

We came into Ashley's furniture In Crestview and were greeted by Nancy Lee. She was very courteous and asked us if we were looking for anything specific. We told her we were just looking for a new couch. She told us where the patricular couches in the store were but didn't pressure us into following her around the store. She showed us several couches and we picked out exactly what we were looking for. Very excellent service.

Nancy Lee was very helpful in crestview Florida

Nancy Lee was very helpful and patient when helping us purchase our new bed. Highly recommend her!!

Nancy was great! 10/10 recommend

Chris is an awesome manager, goes above and beyond to make sure all his guests are happy. I will definitely be back in the future.

Excellent service with Nancy Lee I recommend 100%

The service was great. Mr. Dildy was very helpful. He treated us with total respect and got us good deals. Thanks.

Went to Ashley furniture today looking for a rug. We were approached by Ms. Nancy Lee. She was very polite and professional. She asked about our needs and answered all of our questions. Nancy made our visit a pleasant experience. Thanks.

I want to thank you Nancy Lee for your great service.

Nancy Lee at Crestview has been amazing. She help us along the way on getting our furnitures.

The sales associate Nancy has been great. She is always pleasant and very helpful.

If you want a great furniture buying experience with someone who has patience with really picky people this place is great. Worked with Miss Nancy Lee and she was amazing and is more than happy so work with anyone.

have enjoyed Ashley Products and Robert Nesseth is more of a friend than a sales associate

Very Awesome Service! Nancy was the best and very helpful.

Super nice thanks for helping us. Nancy Lee

I love this store! They have everything you need and go above and beyond to help you. One employee there Tara, she’s amazing. She is friendly, knowledgeable and extremely efficient. Trust me this place should be your first stop when furniture shopping!

Thank you to Tara and the team. Tara, Brandon, Lee, and Kris (Manager), collectively helped find the items I saw online for purchase. Always a friendly and professional team with no pressure on each visit. Awesome team!

Lee Dildy was so professional and very helpful. We were so comfortable with all his advice, and he was so knowledgeable about all the furniture in the store!

Bought our new living room furniture from Tara. Very friendly and knowledgeable!! Ty for all your help .

Robert is awesome! Always super helpful!

On point with all the info I needed. Highly recommend Tara Speranzo

I had a great experience at Ashley Furniture. Mrs. Nancy Lee was very patient and thorough about their furniture. Will definitely be returning to continue shopping for my home furniture. Thank you, Mrs Lee for the great customer service

My experience was great with Nancy Lee

Bought a sofa and a recliner. Best furniture I have ever purchased. Tara was very helpful and it was delivered in a timely manner.

Great service. Good quality furniture that holds up over the years. In comparison to Rooms To Go, 10x better quality products that hold up and 100x better service with staff. I have used both companies on multiple occasions and will never go back to Rooms To Go. Ashley furniture is the best!

We went shopping for our new home, Nancy Lee was very helpful and patient. She made suggestions but was in no way pushy & made the process enjoyable. However we bought a bed and when it was delivered they did not have the hardware to put it together, told us they would mail it to us (that it was easy to put together). That was mid July so we have since purchased our own. Big deal? No but not professional.

Excellent customer service, friendly staff, Nancy Lee was a big help.

Nancy did a great job helping us navigate purchasing new bookcases, plus finding all the discounts to make our purchase at a good value.

The salesman was worst than the last time I bought a car. If I say I'm just looking that's exactly what I'm doing . Don't keep bothering people. Will not be back!

The two recliners purchased are of excellent quality and are so comfortable to sit and just lay back and relax. Service was also excellent provided by sales rep and delivery was timely and prompt. Kept us updated electronically on when we can expect delivery. Nice touch!

The salesperson was very nice and accommodating. I think we looked thru the entire store until I finally decided on the piece of furniture that I really liked. Also, I was looking at value. It was pretty reasonable too.

We purchased 2 new beds and mattresses at Ashley. No pressure sales, no following us around the store, but our salesman Brandon was always available to answer questions we had on the Tempurpedic line of adjustable beds. Beds were delivered by an outstanding 3 person crew, white glove delivery. They set up the beds, programmed the remotes, and hauled away the packing material. Great experience from purchase to delivery. And a special thanks to the sales manager Chris. He made sure all promotional items were given to us.

90% of our house furnishings are from Ashley & will continue buying. Highly recommend them.

Don't buy from here!! The prices for the furniture is already on the higher end and so are their delivery prices. If you do purchase some don't expect to get it when they say you will, add on at least a few months to whatever date they give you. Have an issue or questions about your purchase or delivery date? Good luck getting ahold of anyone at the store to ask questions too. They straight up said they aren't answering the phone and if by some chance you get ahold of someone in the back they will be rude, laugh at you, and tell you good luck too. Hands down the worst experience I have ever had when purchasing furniture. I will never ever buy from them again and I would suggest that anyone looking to buy furniture to look else where and not to buy from here.

Ordered table and chairs back in May was told it would take 8-12 weeks. When I called to get an update i was on hold 45 minutes and when I left my call back number no one ever called back. Chairs arrived a month later in June. I finally got the table today and it is damaged (see pics) i am so over this pathetic cheap furniture chain and will never recommend this business.

Nice furniture in an pretty and open layout.

We went to purchase a King Bed and mattress and our salesperson, Tara Speranzo, was excellent. Non intrusive, knowledgeable, pleasant and thorough. A credit to your Ashley Family. Thank you Tara

With the help of Susan Wright at the Crestview Ashley HomeStore, I purchased a rocker recliner on 06/24/21 which was scheduled for delivery 12 weeks out, however on Sunday 07/4/21 I received a call setting up delivery for my recliner on July 7th, which I was pleased to hear. The delivery was on time the two young men who deliver it were polite and efficient and the chair is great. Thanks to Susan for her help, and great customer service and to the two young delivery men for being so efficient and polite. Great Service Ashley.

We had a truly delightful shopping experience. Jeff Chapman was nothing but friendly and professional. He answered all our questions and was able to help us quickly. The piece looks great and the sale price was awesome.

Was a nice visit seemed like we kept getting pestered by people trying to get us to buy something!

Took a while to receive but end product was definitely worth the wait

Ordered a couch. Half of it came. Waited a couple Months. Other half came but wrong piece. Waited another month and was about to cancel the order entirely but would have had to eat 200$ for a refund. Finally low and behold after 3 months of needing a couch we get what wr paid for. Wow....

Ok, not too impressed with furniture or prices. So we found a couch that we liked. Was told that it would take 4 to 12 weeks to get it. They stated that they had to say 12 but actually could take less. Here we are its been 12 weeks and they can't tell you when it will be. They have no communication with manufacturer and say they don't know when we will receive it. Yet they have our money and so they don't really care. I would tell you don't buy from Ashley unless you don't care when you get it. I can understand things are bad right now, I don't understand misleading customers. I don't understand not being able to contact the manufacturer to get the status. If you cancel you lose 25 percent of your money and you get a gift card to spend in their store so you can keep waiting. REALLY!

$1600 hundred dollars for a head board and frame that took well over a month and came in two separate deliveries. Then to top it off they show up and because the mattresses aren’t leaning up against the wall they won’t put the frame together. Are you f...... kidding me. For $1600 you can’t be bothered. I’ll stick with Badcock. Ashley’s sucks. Never again.

Had the product we wanted and at a good price.

My husband and I were in the Ashley HomeStore in Crestview, FL, while vacationing this week. We went in because our son was looking for an item for his apartment we had just moved him into. Though he did not find what he needed, Nancy Lee graciously waited on him and gave him information. My husband spotted a loveseat that intrigued him, and we sat on it and asked Nancy about it, but admitted there was no way we could buy it in Crestview because we are from Illinois and could not get it home. Even though she realized she would not be making a sale, she patiently answered questions and encouraged us to take all the time we wanted testing the furniture out, and even to take pictures. We really appreciated the friendliness and help of Nancy Lee, and plan to find an Ashley HomeStore once we get back home. Hopefully we'll soon be able to replace a piece or two of our furniture at home!

I spoke to Chris today ( Manager), regarding the horrendous experience with my TV stand- getting delivered broken and damaged. I kindly asked the contact information who I needed to address the situation to. He hanged up & didn’t call me back . This Ashley store is PRIVATELY OWED. I called Head quarters and they can’t help because they don’t own this store location. I will continue to file a formal complaint against this store and ALL general management who refuses to help.

Attendants were SUPER helpful and attentive. Answeres all of our questions and didn't try to force us to buy. Would highly recommend.

We went to Ashley Homestore to look at their sales. After finding a couch we liked, we asked what financing options were available. After reviewing our options, we determined that we would leave to talk about them and come back at a later date if we wanted to go through with it. 2 weeks later we received a letter in the mail with 2 credit cards included, saying we had an open account. The sales associate did not inform us they would open an account in our name. I even opened a case with BBB and Ashely refuted every claim and refused to take it off our credit report. We are trying to build our credit and having something like that on our report and no intention to use it and having to close the account only hurts our credit. This is bad customer service and misleading business practices.

Take your business elsewhere

Great store, excellent staff.

Awful expensive for the cheap Chinese junk that they sell. Update: I said nothing about your employees at your store they were awesome, friendly, and courteous. I said that about your your furniture only.

Great service, beautiful furniture!!

I would even give this place one star , but it was the only way I could comment. The people there are just plain rudd. I only went in there twice and I Will Never go back.

My wife and I enjoy shopping at Ashley Funiture especially when you have employees like Kenya to be a real person and not a sales rep. Thanks for keeping it real and sharing information on different types of furniture you have at Ashley’s

Very knowledgeable salesperson! I believe she did everything possible to give me the best deal I could have gotten. She remembered me from my visit eight months ago with details. I’m talking about me browsing not necessarily a purchase eight months ago. That is an example of how on the ball she is. Thank you Nancy

Nancy helped me order a couch and love seat I saw online and I cannot wait to have it delivered!!!! She was also very friendly and helpful!!

Prices a bit high but that's to be expected. The person working there was very nice.

We came in looking for living room furniture and Nancy greeted us. She was very friendly and helpful. We purchased a beautiful sectional at a very reasonable price thanks to Nancy. We will definitely come back and thanks again Nancy.

Nancy did a great job selling me a love seat and a sofa!! She got me a good deal and was very professional!!

This morning my husband and I visited Ashley in Crestview Florida to potentially purchase some furniture. We were immediately approached by Tracy Anderson. Tracy met all our needs. She was very personable, knowledgeable, and an absolute joy to do business with. My last experience with Ashley was not a good one, but Tracy has reinstated my confidence in Ashley and stellar customer service from their staff. Way to go Tracy. Keep up the good work.

I have purchased multiple items from this store and they’re always friendly and helpful!

fast friendly hometown store

Kris went above and beyond what a District Manger should do . He made sure we were pleased with our purchase and delivery. Ashely’s is very blessed to have a manager that truly cares about his customers. Kris came in and made a bad situation a pleasant one in the end and won our business back ! Thanks Kris for everything and we will be back !

If you go ask for Nancy, she's very helpful and will definitely look into things when you ask her questions.

Nancy Lee was very informative and helpful. She asked us about our needs and she provided us with options that were exactly what we were looking for.

We were greeted upon entering the store, but not pressured. The sales associate, Nancy noticed me at a kitchen table. She informed me of the sale price since it was not shown on the price tag. She also found all the other prices we inquired about. Very professional and pleasant. Good experience!

I had the BEST experience with Tracy picking out all new furniture for my new home in Crestview, Fl. Tracy spent time with me and my dad helping us pick out everything we needed and made sure we got the best prices. You cannot beat the customer service at this location. I will definitely return to buy more when needed from Tracy!

Lee was great! Helped my elderly parents with their purchase from beginning to end. Answered every question we could throw at him with a smile. Will definitely be back.

A special thanks to Nancy for helping me find the perfect home office desk. Nancy was very professional and knowledgeable about all products and was able to answer my questions concerning measurements, and product material. Thank you Ashley Homestore for hiring Nancy.

Great food, great price, friendly surrounding suggest you try it.

There communication is terrible. First our couch came with a huge rip. They said they would mail us the fabric to fix it and then call them when it came in the mail so they can send someone to fix the couch. 3 weeks went by and nothing in the mail. We went there and the fabric was at the store the whole time and under the wrong last name. We also ordered a bed and they said they would call us when it came in and they didn’t. My husband had to call and ask if it was in. Unfortunately we will not be using Ashley furniture again.

They were having a great sale the day we went in. We were looking for a console table and ended up walking out with a console table, a sofa, loveseat, and end tables. Great selection!

Nancy was a great salesperson to us, she walked away when she had to and did the selling bid when she should. I can't imagine anyone better than her. You should be proud to have her.

Great staff who goes out of their way to provide customer service.

Tracy Amanda Bryan is the best associative

I am happy to leave a review for Chris Lenhardt at Crestview Florida store - his customer service was top-notch and unparalleled. I sincerely appreciate his help in going the extra mile to ensure I got exactly what I wanted.

Nancy was a very delightful salesperson lots of patience and personality thank you happy Easter

Bought from Nancy Lee in Crestview today. She was very nice, helpful, and knowledgeable. Got me exactly what I needed. Very happy with my mattress purchase.

Sales service: great Delivery: Slow Delivery turned a good experience into one I don’t want to repeat.

I brought in an elderly man to find a recliner. I think the young man who helped us was named Kenya. He was very patient and kind. I was glad the store had a wheelchair to use because the chairs were at the very back. It made the experience so much better for him.

I had a very lovely shopping experience with this Ashley Furniture Store and my sales person Nancy. She was very helpful, patient and friendly. I would definitely recommend shopping at this store!

Very helpful sales people! Thanks for the help Tracy Anderson. Cant wait to get the new sofa/ottoman!

Good place and quality

Friendly sales people and beautiful merchandise.

We love our new couch and loveseat from Ashley Homestore. The staff were very helpful and went the extra mile to make sure we were happy with our purchase, delivery, and setup. We will definitely shop at Ashley Homestore for future furniture needs!

Amber had an amazing attitude. She helped me and fincae pick out a beautiful table top. She was friendly and had a superb personality.

Tracy was extremely helpful and made shopping easier than I imagined and took the stress of making a big purchase out of the equation. Would definitely work with her again!

We have been dealing with Jeff at your Crestview, FL store for 15 years and would not think of purchasing our furniture needs elsewhere. The quality of your goods has been outstanding. We walk into your store, contact Jeff, and we are taken to the requested area to make our selection each and every time. Ashley Furniture can be proud of personal like Jeff, the durability, quality. and the pricing of your furniture. Keep up the good job, and hire more folks like Jeff.

Awesome service. Jeff was our salesman and knew his merchandise well. Couldn't be happier. Can't wait for my furniture to arrive. Deborah

I knew what I wanted when entering the Crestview store. Jeff was very friendly and efficient in taking care of my order.

Very welcoming from the moment I walked in the door answered all my questions efficient and professional

Nice furniture

Ashley Furniture has the best furniture and quality interior designs.

So far so good. Seemed pretty knowledgeable about everything I asked about.

Everyone in the store was so nice. Just moved to the area and Kenya was very helpful and accommodating. Will definitely go back! Thank you Kenya for your awesomeness!!!!

Nice stuff but little too pricey

Not quite sure what to make of this place yet. I like the fact that there was a greeting when I walked into the showroom. The associate was very welcoming and after the initial greeting she left me alone to shop around and even told me to feel free to get comfortable in the furniture as I would at home. I don't like someone breathing down my neck when I'm shopping, for sure! I didn't feel any pressure at all to buy something right away. She even told us to think about what we would like. There were a couple of other associate that spoke to us as well, again no pressure and freedom to shop. The questions that I had were answered right away and the associate seemed very knowledgeable in what they had to offer. The prices listed can be a little confusing, but she cleared that up for me as well. I know that you don't want to have to finance any of the furniture for the 6 year plan, it is way over priced to do that. Buy with cash and save with the sale prices. They do match the online prices, so definitely do your homework before agreeing to their showroom price. I'm not a fan of "engineered wood", when I buy furniture I expect it to last for a long time. You definitely have to flip the furniture around to see the material that it's made of! From what I see, not all of there furniture is what I would call quality made.. so watch what you buy. I always say that you get what you pay for.

Ashley was awesome. The delivery date for our furniture kept getting moved farther and farther back, to the point where I had no help getting it when it was supposed to come in. I explained this and they helped me out. Then on the day of the delivery, something came up and rather than me having to cancel completely, they were able to move some things around and get it to me in the window I was home. Really appreciate all the extra they put in to make this a pleasurable experience.

Bought bedroom furniture and was very very pleased with the quality,service,and selection and most of all the price.

Went in here just to look around and was greeted by Jeff; really nice genuine guy to talk to. Never pressured me once to buy anything (which is a huge deal to me). He let me wander around the store but still checked up on me. So if the Mrs. Signs off on getting any new furniture I'll definitely be going back here and specifically be asking for Jeff.

Amazing prices!!! Exceptional service!!! Kenya is very knowledgeable about all their products and what he doesn't know Mr.Jeff will find for you! Best place to go for all your home needs!!! A+++

My entire family loved Ashley Furniture until now! I ordered a whole bedroom suit April 29, 2018 at Ashley in Crestview, FL. My sales woman Amber was great but she told me my night stands wouldn’t be in until end of May & I was fine with that. But they never came in they were on back order another month well I call again they won’t be in until end of July! I already paid my entire set off the by the second week of May! I would have never paid those night stand off which were almost $1k if I knew what would still be without them 3 months later. I will never buy from Ashley furniture again. They will take your money and lie about when your product will be in over n over. I don’t blame Amber I blame the owner DAN CHANDLER.

My intentions were to stroll in and see what was new, because i have not visited an Ashley store since i left Texas a year ago. What i found was informed & attentive-not pushy salespeople. Tracy did a great job helping me. I will be returning soon to finalize my purchases!

Kenya gave us a very warm and non salesy greeting. We felt very comfortable walking through without the pressure and usual smothering feeling that most furniture places give to their customers. We were impressed by his mattress knowledge. It seems like there is a lot I didn’t know about mattresses and now I have the right one. It will be an Ashley adjustable type and we opted out of the massage feature. Then we bought a bed frame that he showed us on their website. We then bought a couch as well. We forgot to buy pillows but had looked at the memory foam cool touch type and will go back for those. We stayed a while and wound up opening a credit card which which was approved in minutes for $7000. The whole process was very refreshing. Delivery arrangement was simple. Prices were great. We wound up with a phenomenal mattress at what we feel is a great value. The differentiator was Kenya though. I don’t usually adopt well with sales type personalities. His demeanor was so unusually comforting for a person in that role that I didn’t feel like I was getting pushed around or talked at by a used car salesman. Now for certain we will be going back for a kitchen/dining room table, and kids bedroom furniture. In case my ex-wife and ex-kids read this, don’t worry, you will be getting your child support so you can go shopping with Kenya also. Have no fear.

Ashley is awesome. Helped us find the perfect couch!

My experience was wonderful and Jessica and Amber were just fantastic people they help me a lot

It was a great, low pressure experience. Our sales person walked us through our options over multiple visits and answered all of our questions. I highly recommend this store.

Amber was very knowledgeable and a great salesperson. She was polite and very courteous. I will go to her for repeat business.

Great serviceuni

Small store, thought l walked into a car dealership. 2 salespeople attacked before I could barely make it in the door.

Nice clean place, Great selection, friendly helpful staff, great prices.

Good variety

There's alot of great couches armchairs beds and housing units that'll make your home something out of a tv show.

We have purchased several pieces from this store over the last few years. Tracy was wonderful and was able to answer my many, many questions! Can’t wait for it to get delivered and all set up!

Jeff is, Outstanding. Very helpful and always has a smile.

Very good service They were very help full

Had a great hassle free experience. Only real issues was not being able to get certain pieces in different colors. Ask for Jessica.

The lady that took care of us was very kind And professional, she didn’t “hover” or pressure us But was very quick to assist us when we told her that we had made our decision. An overall comfortable and enjoyable visit. I think her name is Tracy, forgive me if I got that wrong but everyone there was very polite also.

The sales team there is top notch. They are very personable and knowledgeable.

Great customer service. Lots of good help

My husband and I bought furniture 4 years ago the couch has already broke down and our tables were discontinued when we bought them which was ok the wheels on the table has broken 2x's, they no longer can get the wheels but they said they could get us extensions for the legs which was great but we kept getting the run around, the customer service is a little more relaxed than what it used to be we had to call up to the store 3 times to get information on this issue and went in to the store twice. Not very happy with Ashley Furniture..

They sell no furniture they order it and always at the highest prices

I was not able to make it to the store to actually try the chair myself due to medical reasons. So, the initial chair I received did not work for my medical condition. Christopher, which is the manager at the Crestview store, worked with me for the longest time. He did not stop his search until he found the perfect chair that fit me and my medical problems. He delivered several different chairs for me to try and finally working with him over the phone found the perfect chair. Thank you so much for the help Chris. Many kudos to you and the store. If you are thinking of a store to buy from Ashley furniture is the way to go.