Ashley Store | Crestview, FL 32539

Great experience dealing with the staff at Ashley furniture. I can’t remember everyone’s name’s but, from the sales floor to management I got excellent treatment. The manager even drove with me to my new apt and helped me move my bed in even though it was over 150 pounds. Great experience.

Great experience with our Crestview Ashley store always comfortable to browse and helpful as needed…!!! Thanks…!!!

I bought a leather two seat recliner couch and matching chair in 2022 it took about 3 months to get delivered. I have had issues with both pieces ever since I got them. Ashleys sent out a service person 3 times on the chair and it now saying they will not fix it or replace it. They fixed the arm of the couch once but the huge hole between the back and the seat of the couch is not replaceable either. The excuse I am getting is they are up to manufacturer specs. The don't tell you these thing when they take your money! I am not even asking for my money back but I do expect Ashley's to make this right by letting me pick furniture that is not built horrible! Pensacola FL. store manager is very helpful with the process but has to rely on the warranty office to give the authorization which is totally ridiculous that a manager can not help his customers!! I can not recommend Ashleys to any family or friends!

Excellent service from Nancy Lee. She listened to what we were looking for and came up with the perfect option for us.

Nancy was helpful and informative and really listened to us to find exactly what we were looking for

The two recliners purchased are of excellent quality and are so comfortable to sit and just lay back and relax. Service was also excellent provided by sales rep and delivery was timely and prompt. Kept us updated electronically on when we can expect delivery. Nice touch!