Ashley Cutler Bay, FL 33157

Ashley furniture is the worst place ever. I moved from Miami to Kansas for job reasons. On April 10th 2022 I purchased due to promise it will be there by the time I move. I even picked items I settled for due to them lying telling me if I pick items of high inventory I shall receive it in time. It is now May 15th and when I tried to cancel they all of a sudden tell me the truck just picked up the items so it can no longer be canceled. Not only that, they lied completely to me. Now it will take 3-6 more week additional on top of waiting over a month for my furniture. I been stuck sleeping on the floor since April 12th since I do not have money to afford furniture due to them promising me my furniture so I got the credit card cause of it. Now I owe over $3000 and I don’t have not even a bed to sleep in. I am so frustrated and upset. I can’t keep sleeping on the floor honestly I have back issues and health. The sales rep lied, the manager told me she will give me credit due to the inconvenience and nothing was changed. It looked like she tried to stall me canceling just so the truck can pick up the items so it would not be cancelled and stuck me with waiting another 3-6 more weeks. I hope any customers who see this please do not ever shop at Ashley Furniture store they are complete liars. They would rather have me sleep on the floor and lie for their own commission

Ariel Alzar was out sales representative. We had the most pleasant shopping experience! He was knowledgeable, patient, and very accommodating to all our requirements. We love the furniture and we got a great sale!

Rodney was Extremely helpful, Thanks again

Omar was great and helped me with a set of awesome looking bar stools!!! Thanks!

We bought a new mattress - temperpedic with adjustable base. Marcelo was excellent, he answered all our questions and took time to demonstrate options. Thank you!

I purchased the Bruxworth Queen Upholstered Panel Bed I was searching for a sturdy solid bed to replace my five year old one which was about to fall apart. I went into city furniture I found one that I liked but the timeframe for delivery was too far I needed something as soon as possible, so I went over to the Ashley‘s furniture side I saw this bed but I was hesitant of the upholstery it was never my intention to get a bed like that I looked at the tone which matches my previous bedroom set I felt how solid the wood was how nice the upholstery felt and looked I took delivery of it on March 7 it’s amazing sturdy, strong, and very stylish it matches the white walls of my bedroom along with the previous bedroom set I couldn’t be more happy if you need something simple stylish and strong this bed it’s a must buy thanks to “Nikaury Saleme” at Ashley furniture of Cutler Bay.