Ashley HomeStore Davenport, FL 33837

High quality, affordable furniture with flexible buying options in a relaxed and inviting environment.

This store has the most AWFUL customer service & no skills in following up with dissatisfied customer. The store manager, Edison, has absolutely no desire of guest retention and mostly refuses to accept calls. The rest of the management & staff are a true reflection of him and are clueless, unhelpful, completely not concerned with keeping any of the promises they've offered. I would NEVER recommend this store location.

Absolutely beautiful store. The sales staff is so knowledgeable. The store manager Edison and sales manager Yarima are wonderful people. They took the time to go over my order as well as all the furniture I selected. Ashley furniture is by far one of the best retailers to buy furniture from. The quality of furniture is top-of-the-line in comparison to its competitor. I would highly recommend this location and it's friendly and knowledgeable staff for all of your furniture needs. They have the largest selection of mattresses I've ever seen and can even tell you where the pressure points are on your body when you sleep on your current mattress. Definitely a go to if you need a new mattress.

Absolutely beautiful store. The sales staff is so knowledgeable. The store manager Edison and sales manager Yarima are wonderful people. They took the time to go over my order as well as all the furniture I selected. Ashley furniture is by far one of the best retailers to buy furniture from. The quality of furniture is top-of-the-line in comparison to its competitor. I would highly recommend this location and it's friendly and knowledgeable staff for all of your furniture needs. They have the largest selection of mattresses I've ever seen and can even tell you where the pressure points are on your body when you sleep on your current mattress. Definitely a go to if you need a new mattress.

Excellent Experience. Went to Ashley Home Store in Posner Park to find a new mattress. Was greeted very warmly by Amy. She helped me weigh all my options from all the choices they have to offer. Helped me pick out what I needed without any high pressure of buying. Walked me through all the financing options available to help make this a smooth transaction. Amy also did follow-up calls prior and after delivery to make sure my experience was the best it could possibly be. Amy was also very personable and assisted with anything she could possible. I would recommend buying a new bed or anything from Ashley Home Store in Posner Park. If you go, go see Amy and tell her that Charles recommended her for your great buying experience.

Amy Yates was awesome! She is was immensely helpful and very patient as we looked a variety of pieces. We ended up purchasing five pieces! We highly recommend Ashley HomeStore in Davenport.

I had a great experience with my sales person Robert (Robo) I made the biggest mistake when I decided financed s small portion of the sales with acceptance now. The representative MJ told me what my balance was and I had 90 days to pay before interest. I was paying on the account until a gut feelings told me to call the store for the balance. The balance in there system was way more than what I was on my contract. I kept getting the runaround, no one returning my calls ask to speak to someone in there corporate office I was told the person has a personal number they will call me. All road blocks. DO NOT FINANCE With ACCEPTANCE NOW you will double what your furniture cost

Hey everyone! Please very careful to shopping at Ashley in Davenport FL, I think that furniture store is to make you happy! Any time you have something new at home, makes the entire house beautiful right! With diferente and positive energy, I'm so disappointed, my dream was get my first house, and after years working hard I finally got my first and new house in USA, I decide to shopping all new Furniture, did searches and Ashely at Davenport I went last Saturday 08/26/17, Dan was the selas person, I told him that I need set for entire house 3 and 2/5, first of all the living set with 14 pieces was set up with parte that included 14 pieces right! The dinner set comes with 1 table and 4 chairs right! King set bed and dresser and night stand, quem set the same, I bought $8k furniture huge order, then surprise! The dinner set, come yesterday with only one chair! The order says I bought only one chair!!!! So I'm a costumer and I put the order in computer, so the employee did right! Called yesterday to store some guy answer the phone I explaining that others parts was missing like the dresser king set, living room table, etc etc, I was on the phone for 36 min on hold then of curse I have something to do I work executive jets parts that the costumer is so important to me and I can make mistake but my customer never he is always right! Anyways disconnected the phone call, calling back for 7 times no answers the entire store couldn't answer the phone, so Call the Kissimmee store a lady there so polite talked to me minutes later Rebecca MANAGER Davenport calls and said she can give me discounts for the 3 chairs for dinner set for $100 each, can you believed!!! I said I bought the set for entire house, it's so easy to understand that the employee makes mistake and I need my 3 chairs I will not pay for the employee mistake! The problem is the money at all the problem is how come they took advantages for a costumer, English is not my first language, but I will not let people doing it with my dream to have my house set up! Even if I have send everything back I will it's about trust! If I bay everything SET on the same store is about the trust I don't put orders in computer to sign the huge shopping was about that I TRUST to all my staff was there! VERY CAREFUL!!!!! THE PEOPLE AT STORE, Dan and Rebeca are not good people they take advantage for you!!! Telling me to buy others chairs they robbing me as costumer! I will write it everywhere that people needs to know what they are very unfair with costumer!!! VERY SAD, DISAPPOINTED, CAN EXPLAINED HOW SAD IM!!!!#asheleyfurnituteisdestroyeddreams #asheleyfurnituredavenportmakecostumercrying #ashleyfurniturerebecamanagerdaveporttakescostumerdreamsaway #asheleyfurniturecostumersverycareful

Never will be back again. Still dealing with countless issues from our purchase in July.

Great furniture, Great customer service! Ask for Robert Melendez.. you will be glad you did .

I went to this store in Posner Park Davenport, FL in August 2017. I came in the store and wasn't acknowledged for over and hour. It was busy to be fair. However, I walked past sales reps and they didn't even look my way. James was the first guy I dealt with showed me around the brought me to Yorima. She threw discounts my way if I bought certain products which was great. The problem really began when delivery got delayed because of the Hurricane. Understandable. It got pushed for over week. Delivery comes in and mirror comes in damaged, bed has a noticeable mark on the headboard and the mattress foundation is incorrect. Yorima (manager) tells me about bed foundation is correct according to sku on the computer and it's the warehouse's fault. Ok I wanted the 5 inch low profile tempurpedic foundation and I received a bunk board BTW. Second try was on Friday 9/22/17. The delivery people bring me the same exact incorrect one again. The driver tells me to talk to salespeople to change order on their end because I'll keep getting the same one with that sku. I called Ashley Furniture again and left a message for Yorima to call me both Friday and Saturday. I even called the warehouse and they said they will make it right. I get no call back from Yorima though. (Disgraceful). I receive an email from her on Monday. Not even a call back. Saying the same thing, they will make it right. Today, 9/28/17 for the third time, yes that's right, the same incorrect foundation. I called several times from 5:30pm til 8:30pm and no one answered. I had to drive up there to their store to speak with the manager. I completely changed the foundation type to see if they get it right on the 4th try. With whatever bs kohl's like savings I got, I lost in revenue from taking off work for these deliveries. This is the worst $12,000+ I've ever spent anywhere. DON'T SHOP AT THIS LOCATION. THIS PLACE HAS THE MOST DISGRACEFUL CUSTOMER SERVICE EVER. GOOD SERVICE DOESN'T COME CHEAP AND CHEAP SERVICE DOESN'T COME GOOD. SMFH

Mr. John K was very helpful and professional. Thank you John for your excellent customer service!

1st of all their products are amazing. Their sales are a extra bonus. I bought a 14 PIECE bedroom set for only $999 which includes the mattress! I have looked around in a lot of place and never seen something that can top that. The whole staff were wonderful to me. I greatly and deeply recommend this store to everyone. Manager Edison treated me so well when I spoke with him about something I was confuse about he was able to explain their policies how things worked and everything. I'm a 1st time buyer, love that they took their time with me. Please please please go down to this store. You would not regret it.

Our sales person was knowledgeable and not pushy. Nice experience and reasonable prices.

I just left the store . I was here yesterday I came looking for a bed . Pay for the mattress ,box spring and the frame because according to the salesman it was on special because it still had the Black Friday discount . He said to came and pick it up during the day . I came back at 4:00 pm and showed my receipt and now tell me that the frame is not included that I have to buy the frame ... What a bad experience I told them to give me my money back. Never coming back.