Ashley HomeStore Davenport, FL 33837

The staff was extremely helpful and friendly. Kathy showed us around, answered our questions, and even let us see a piece we were interested in that they had in the break room! Our only disappointment was the availability of some items. We fell in love with a dining room set and then found out it might take 4 to 6 months to get it. Yikes. Still, it's not their fault right now. We got ourselves a coffee table, storage bench, and a pair of love seats for a good price. I would recommend this location to friends

Renee was fantastic! She was super helpful in directing us towards exactly what we wanted even though we weren't positive of what that was. Her advise and direction was everything we needed.

Very helpful staff, beautiful furniture, wonderful finance options! No need to go anywhere else :) Ironically the gal who helped me was named Ashley and was amazing!

I was met by Alberto at the front door. He asked what I was looking for and took me right to the area I needed. He allowed me time to explore the different options. He then came back and assisted me with the different options and explained the difference and prices. I got exactly what I needed and at an excellent price. There was NO pressure sales!!! He was very knowledgeable and personal. A very pleasant experience!!

Beautiful furniture

Ashley, our salesperson, was awesome! She was very nice and was very patient with us while we decided what we were going to end up buying. I highly recommend her to any customer who decides to shop at your store.

Delvin👏👏👏👏👏👏👏

I do not shop for furniture often and when I do I think about it for a while because I dislike the "pounce" effect one experiences in every furniture store, car dealership, etc. Although Ashley's Furniture sales people are required to do this, it's quick and once you tell them you're browsing and will look for assistance when needed, they leave to browse to your heart's content. That was my experience yesterday in the Davenport store. Madeline was very helpful and answered all my questions, processed our purchase and provided us with contact information should we need anything else. Overall a very nice experience, their furniture is of good quality and nicely priced. Will be going back for other pieces of furniture in the near future.

Courteous sales help. Helpful.

Sales lady was rude and out spoken. We did purchase but she was very rude She needs customer service training for sure.

Once you order/buy the furniture the help and support goes away

I went to the Davenport store to purchase a entertainment center,to be told I had to assembly it myself, but the other one by the same company comes assembled. What type of mess is that. When you buy furniture you expect to have it assembled upon delivery. SHAME ON YOU ASHLEY, large sell lost.

I had done my research and knew what beds I wanted to purchase. I had the prices, free shipping etc. I had to educate the staff on what was available and spent way too much time while they figured it out. Then they refused to apply my “move in” coupon they had sent me in the mail. Should have stuck to doing it myself online

Horrible Experience incompetence to the max. My sale guy was nice until the table that we order wont be in warehouse till April 2022 which we figured out when they delivered the chairs.They don't have anything available, but they are still showcasing item with the excuse of show room. We went several times to figuring out what happened nothing they can do then stay by door for new customers meanwhile we were in the middle of the conversation like we are nobody to them at this point. They have no product knowledge I witnessed them selling table knowing that they were not available. First and last time with this store I would rather spend my hard earned money somewhere else

DO NOT BUY ONLINE! Customer service is the absolute worst. First, you can't get through on the phone unless you are on hold forever. If you try to email them it will take a week for them to respond to offer you a discount and then not respond when you decline. If you want to return anything, you are out of luck, because they have a 72 hour window, so you won't make it trying to get ahold of them. I am out $600 on a dining table that I don't like and can't return after a few days. HORRIBLE SERVICE.

the absolute worst customer service .... will never go back here. save yourself the headache and go to badcocks or any other furniture store

Ordered a dining room table in June , was scheduled for delivery in August. August came and no one showed. I called the store I purchased from in Davenport , no answer. Spoke to corporate and was told sorry your delivery was pushed back until September. I was fuming on the fact that no one ever called to inform me this . September rolls around and still no furniture. I go to the store this time because no one answers the phone. I was told sorry your shipment is pushed back until November . I then requested a refund and was offered a measly 200 off . When I spent 2100. Never again . !! Stay away from this place