Ashley Store Davie, FL

Very pleased with the customer service and the product.

Today's experience at Ashley's furniture was amazing with Mr. Henry Gevurtz, who sold us a bedroom set and mattress for our daughter. Thank you for such great service! We will be back to purchase our living room and dining room set in 2026. 👌

Excellent service received today at Ashley in Davie. Our sales representative was very professional and helpful. We recommend Phillip Morrison.

The employees were beyond helpful and ensured that they could give us a good deal on the furniture. There's a wide variety of furniture with various aesthetics so there's something for everyone. They were fast, efficient and I would come back in the future for any furniture needs.

Awesome. Worked with us on price and financing. We bought a couch and a chair that had a motorized recline AND headrest. I might start watching some TV.

I highly recommend visiting the Ashley Furniture Davie location, if you are in the market for new furniture. I had the pleasure of being assisted by Henry, and his customer service was truly exceptional. From the moment I walked in, Henry was professional, welcoming, and incredibly knowledgeable. He patiently listened to my needs and helped me find the perfect sectional for my living room without ever making me feel pressured or rushed. His expertise in the product lines made the entire shopping experience seamless and stress-free. Henry genuinely went above and beyond to ensure I was satisfied with my purchase and understood the delivery options. In an age where good customer service can be hit or miss, Henry is a shining example of excellence. Thank you, Henry, for a fantastic experience! I am thrilled with my new furniture and will definitely be returning for future needs. Overall Rating: ⭐⭐⭐⭐⭐ (5/5 Stars)

Amber was excellent.

Our salesperson was Dave he was very helpful excellent customer service, Would highly recommend

Excellent service. Good folks that listen to their customers' needs.

Dave was great. He was patient and gave great guidance and suggestions. We continue to shop at Ashley for the products but mostly because of the great people we have been able to work with and Dave is one of them

Amber Joyce was a great help. Quick service!

I was welcomed at the entrance by Henry. Whom I later found out was “new” & in training. He was definitely not new to good customer service. He made me feel comfortable with my selection. I look forward to making g many more purchases with Henry

Valentino. Ventura is the best salesman at Ashley store. If you are looking for a honest, dependable, and caring salesperon, Valentino is your only choice. His recommendations, and concern were exemplary, showing that his knowledge of the inventory was second to none. Valentino is appreciated, and also highly recommended!

Henry was awesome !! He was very welcoming upon entry. Very attentive to our request. He found what we were looking for and we were set to go in a short period of time. Henry was also informative with additional cost and extra services. I recommend Henry !

Good experience with Ashley Furniture. Edward Thompson helped me pick a beautiful dining room set

Excellent customer service

Dave Uguccioni was very friendly and knowledgeable!

Very helpful

philip morrisonReally bad customer service I am very sorry I went to Ashley , going back to bahers they told me i have to take a ottamon with the chair, i don't need a ottamon or even have room for it.

This is the Ashley I always come to. I always have a great experience. Amber is great, she made the whole picking process super easy. They have a great variety of furniture, and they are very accommodating:). I also have never felt rushed here, which is nice

Excellent service. Henry took the time to explain everything to us in great detail and made sure we understood each step. We truly appreciated the level of care and would highly recommend him. Thanks Henry!!!

We always have found good choices and beautiful furniture with the help of very friendly and professional people ay Ashley Furniture Store in Davie!

Edward Thompson was very helpful, attentive and honest, he took his time and made sure I got the right fit sofa and other furniture for my family. I am very happy with his service and will be back in this store because of him.

David was awesome! He was a great help and very understanding especially with me constantly changing my mind. Ask for him when you come here. He will get you right!

Edward took care of us real well. He welcomed us right at the door and showed us great features of the types of furniture we asked for. He was extremely knowledgeable on the functionality of each design and made great suggestions and pairings with us. Thanks a bunch!

Dave was professional, helpful and assisted me in purchasing exactly what I needed needed.

Great service, fast and detailed.

Always a great experience with the Ashley Store in Davie. Very professional, knowledgeable, helpful, and is never too crowded. Thank you Valentino for your patience with me as I browsed the whole store over and over lol. Glad you walked me through the different options, and happy with my purchase.

The service was amazing!

Absolutely amazing experience! This is the second time we’ve come back just to work with Dave. He’s patient, easy-going, and truly goes above and beyond. Thanks to him, we found the perfect couch and now the ideal dining table. Dave is awesome! Highly recommend!

I worked with Valentino on my dining room purchase. He was very easy going. I went in the first time just to look and he left me with his card. When we went in the second time knowing exactly what we wanted he was helpful but yet gave us space to decide what we wanted to do. I additionally bought another piece, a side board but I knew when arrived home I had made a mistake. Valentino had no problem at all canceling that piece. I highly recommend Ashley Furniture and if you go to the one on Sheridan St. work with Valentino. Great person to work with, thank you.

Mr. Morrison was amazing today! I absolutely loved his customer service. The moment I showed him what I was looking for, he took me straight to the dining table set. When I explained the type of chair I wanted, he not only stayed within my budget but also found a chair set that I truly loved. This was the best experience I’ve ever had in a store!

Ramon was an absolute gem. Super helpful with patience and understanding

Amazing service! Very helpful and friendly. Love Edward

Henry Gevurtz was very helpful and friendly, he made sure we found the right couch for our home. I would 100% recommend.

First time couch shopping for my new apartment and Amber made it such an amazing, easy experience. Definitely recommend coming to see her for all your furniture needs!

Edward Thompson very pleasant and professional!!! We love our new sofa recliner!!!

Dave helped us buy a mattress frame combination that we wanted. He was great!

Staff were friendly, patient and very helpful. The allowed you to take your time to make your selection. And also provide you with valuable suggestions. My experience with Ashley was phenomenal.

(Translated by Google) Henry helped me, good service (Original) Henry me atendió, buen servicio

Edward was great! Walked out with exactly what we wanted

Amber, the sales representative, was invaluable in helping us with our request to buy a loveseat and a sofa. Professional and sweet giving us options.

Sales Associate: Dave Uguccioni Dave was amazing! He greeting me warmly, listened carefully and helped me find exactly what I needed. Very knowledgeable, patient and professional. The whole experience was smooth and enjoyable. I would definitely recommend Dave - great service, great attitude and excellent product knowledge

Edward gave great customer service.. I will be going back

Everyone was wonderful. I purchased a great piece of furniture at a great price. Nicole and Mike were very nice and helpful.

Shoutout Valentino! Great help and service got everything I needed done super fast!

Edward was amazing very professional and kind!! Highly recommended!!!

We had a great experience at Ashley!!! Edward was amazing

Very pleasant customer service from the sales associate David Uguccioni! Very patient and explained everything very well. Great experience!

Sales person, Amber, very competent.

Great experience, dealt with Amber Joyce. Amber and a few of the managers welcomed me to the store. All very helpful and friendly. Ended up buying a bedroom Set, sofa and mattress. Everything was reasonably priced and the quality seemed very nice. I went with the 12 months financing, I also liked a few other things and will be back in a few weeks once I get settled at my new place. Highly recommend

Amazing service 👍

I had a great experience at Ashley HomeStore in Davie! Sandra Rodriguez helped me pick out a mattress, and she was wonderful to work with — friendly, patient, and knowledgeable. I really appreciated that we got to test the mattresses before buying. Highly recommend her service!

We worked with Valentino and were surprised at how easy everything was. He was professional, kind, and knowledgeable. Crazy how customer service can make the experience that much better.

Nicole was fantastic! Easy and simple process! Even arranged 3rd party delivery since we bought a floor model.

We found a beautiful dining table and some nice chairs. Amber was awesome helping us get what we need.

He was attentive and offered amazing advice and service. Definitely recommend Edward to anyone who is shopping. Very informative and patient.

I had an exceptional experience with Michael and Amber getting a bedroom set for my mother. They are very knowledgeable, professional and experienced.

Sandra was not only patient and knowledgable in taking time to show us all of the options that would work best for our family, but equally importantly kind. This Ashley location is great from the front door representative all the way to closing of your new furniture purchase.

Great selection at very reasonable prices compared to other furniture stores. Amber was a very helpful and pleasant salesperson who promptly guided us through a few options available in the couch selection we were looking for and helped us complete the purchase and schedule delivery.

Edward was very proffessional and knowledgeable. I appreciated his efforts

Great service, David was very helpful and patient in helping me to choose the product I went to buy

Look for Dave Uguccioni at Sheridan store. He is just great! And prices were the best

Nicole was very patient and she understood my needs. She was amazing! Thank you!

Amber was very helpful and provided terrific service. She made the process easy and recommended a lot of options for what we were looking for. The check out was seamless as well! Thank you Amber!

Edward did an amazing job!

Great selection and experience at this location. My wife and I were helped immediately and our sales person was very knowledgable, taking us to all the pieces that fit our style and criteria. We purchased a perfect dining set and had it in our home the same week.

Excellent advice on furniture and help throughout the store. Sandra was very very helpful and knowledgeable.

Very nice experience at the store. Dave U was especially nice and helpful, very friendly as well 🙂

Philip Morrison was awesome he helped me and my husband achieve what we wanted and left the store very happy!!

Great selection and low prices. Sandra was very intuitive and helpful. We were there to purchase a bed for my teenage son and everything she showed us was on point with his taste. She made the process to seamless.

I had a really great shopping experience at this location. My salesperson, Nicole, was extremely efficient and assisted me with everything I needed right away. I was literally in and out of the store in less than an hour with all of my boxes checked. It was a fantastic experience! I highly recommend Nicole as well as this store.

Great visit to Ashley furniture! Everyone at the Sheridan store is very kind, professional especially Nicole S.

Amber was amazing! Efficient, quick and very knowledgeable! We love our new furniture and she was amazing!

Amber was great. Thank you.

Staff was very nice and helpful with showing us different bedrooms sets that still fit our needs

Edward was a huge help! Very kind and patient,gave great feedback to help us decide on our new furniture!

Had a great experience with Nicole! Eill definitely!

From the moment my family and I walked in, we were warmly greeted by Dave Uguccioni, who was extremely helpful and knowledgeable about the products they had to offer. We browsed a wide variety of options, but ultimately chose the very first couch he recommended. It’s incredibly durable and will be a perfect fit for our home — four cats included! Dave gave us plenty of time to discuss our options without ever making us feel pressured or rushed, even though we ended up staying past closing time. I left feeling genuinely happy with both the customer service and the purchase we made. Highly recommend!

I’m not the type to leave bad reviews, but I had one of the worst experiences making a large purchase at the City Furniture Davie location. What began as shopping for a mattress and pillows turned into hidden fees, misleading sales tactics, back-orders, and credit activity I did not authorize or approve. I was told about a 36-month interest-free financing promotion, which convinced me to open the City Furniture credit card. After purchasing the mattress and pillows, I later discovered extra services (a 3-year in-home service plan) and fees were added to my invoice without my consent. When I added furniture the next day, I was told applying the discount they’d promised would cancel my 36-month financing—something never disclosed up front. When the added fees pushed my balance over my limit, the salesperson suggested calling Synchrony. My credit was then pulled again for a limit increase (they did not disclose this would trigger another soft inquiry), even after I made it clear I’m in the home-buying process. Later, I learned they’d requested yet another increase without telling me—resulting in a third soft pull. On top of that, major items (the chest and then the headboard) turned out to be back-ordered for months—information not shared during the sale. Invoices kept being recreated, charges changed, and I felt pressured to keep the sale rather than have the issues fixed. When I finally canceled, I was met with comments about tariffs and losing my financing promotion. At this point, I have no furniture, my credit has multiple inquiries I didn’t authorize, and I’m extremely disappointed. Buyers beware: double-check every invoice, every fee, and any credit-related action before you sign. invoice and be cautious of hidden fees and tactics at this store.

I had such a wonderful experience at this furniture store! Edward was absolutely pleasant to work with—very patient, attentive, and genuinely friendly. He really took the time to assist me and made sure I felt comfortable with my choices. His warm personality made the process stress-free and enjoyable. I also want to mention his supervisor, who was just as welcoming and kind. Together, they created such a positive atmosphere that made me feel valued as a customer. It’s rare to find that level of customer service these days, and I truly appreciate it. I’ll definitely be coming back and will recommend this place to friends and family!

Sandra was incredible! Extremely sweet! The environment was amazing! Would recommend!

Nicole was so helpful and very patient! She made the process smooth! Highly recommend this location!

I had an excellent experience with the seller and especially the seller professional, friendly, and incredibly helpful throughout the entire process! From the moment I walked in, they made me feel welcomed, and had a lot of patience and support in my decesion.

Sandra was wonderful! Answered all my questions very courteous I really enjoyed the experience.

Everything good. We found what we need. The guy that help us is very professional and patient.. Excellent.

Mike was fantastic!

Had a great and easy experience!

Amber was really nice with us and help us to do the best option sofa for our home!

Very fast and Efficient customer service, gave us a good price and helped us with patience, Valentino helped us

Amber was AMAZING from start to finish. She made us feel like family and guide us based on what we wanted and needed. At no time did we feel pressured or upsold. In fact she made sure that she directed us to the things that kept us on our budget. The GM, Ramon, backed her up introducing himself and speaking to us like we have known him for years. My wife and I have been other places and hated every ounce of the buying procedures. From start to finish we felt we were amongst friends and left smiling and elated with the service and the furniture we bought for our new life here in Florida!!! Thank you Amber Joyce and Ramon for making our day amazing!!!

Philip was great, he did not rush or pressure us to make a purchase. It was a pleasure having him as our salesman.

Thanks Amber a ton for helping me with the furniture!

Amber Joyce was excellent she was very patient, friendly and she know what i wanted thank you so much!

Valentino was amazing. He was very knowledgeable and answered all my questions. My experience at Ashley was seamless from the minute I walked through the door. Thank you Valentino for all of your help.

My husband and I were on the search for new furniture for our home and didn’t know what we actually wanted this time around. Ashley Home Furniture has always been good to us since 2018. From the moment we walked inside the door Dave greeted us and walked us throughout the entire store to learn and experience the furniture. We found what was best for us and our family and we’re so thankful that Dave was our representative during this process. Thank you!

Very helpful staff who found what we were looking for and was very accommodating. It was a pleasure to shop there

Ashley store in Davie provides a wide range of selection of furnitures. The store is clean and spacious. We were greeted and assisted by Mr. Dave Uguccioni who was very patient with us until we left the store. He listened really well as to what I needed and offered choices. No hard selling. He is highly recommended. The process of buying and applying for financing was easy and smooth.

Great service by Mr. Edward.

Amber Joyce was fabulous! Very helpful with the purchase of our furniture!

Store presence was wonderful. Store manager very hospitable. Sales rep, Valentino Ventura that provide us with the sale of the furniture items was very professional and knowledgeable.

Had a great experience with Dave! Good customer service all around.

Amber was super helpful and very kind! Highly recommend Ashley furniture for home purchases!

I had a wonderful experience at Ashley Furniture! From the moment I walked in, the staff was welcoming and attentive. A special thank you to Sandra, who went above and beyond to help me find the perfect bed. She was knowledgeable, patient, and really listened to what I was looking for. The entire process was smooth and stress-free, and I couldn’t be happier with my purchase. Thanks to Sandra and the team, I now have a beautiful bed that fits my home perfectly. Highly recommend Ashley Furniture!

Dave helped us out with buying our dream couch. He was very helpful and knowledgeable about the pieces at the store. Definitely recommend asking for him whenever you come to this location!!!

Amber Joyce was very knowledgeable on my purchase , Customer Service skills top are notch . Highly recommend Amber .

John Levitz and manager name Guy were very attentive and helped us choose the perfect furniture for our needs

My salesman, Valentino Ventura, was of great service to me this morning. He was a good listener and made it very easy for me to make a decision on a new couch and reclining chair. It was a pleasure speaking with him which made it a very comfortable purchase. Thank you so much!

The customer service was great. They helped me find what I was looking for, and walked me through everything.

IWe love buying from Ashley Furniture and Valentino was a pleasure to work with in ordering my dining set. He was very knowledgeable and helpful and patient in helping us finalize the purchase process and set up the delivery.

THE BEST PEOPLE IN THE FURNITURE WORLD.

Dave was awesome! 10/10 great service!

Salesman David was informative, patient and very polite. I would definitely recommend Ashley to everybody.

Great experience, no hassle. Dave Uguccioni is wonderful - helpful & patient.

Great service and hospitality. We loved our experience at the store. Were treated very well by one of their kind employees, and left with a wonderful new living room. It was like buying a new car, and they have great options for all kind of budgets. We end up buying a 4 piece Couch for our new home. Thank you Dave U. for your help and care.

Very pleasant experience Valentino was very efficient and helpful and I got in and out in a very short amount of time with exactly what I wanted. Beautiful showroom i’ll definitely continue to buy from them

Sandra is an excellent sales representative. We were very pleased with the service.

Amber Joyce was amazing to work with, super helpful and all smiles! Also Mike was a great help they make a great team!

Great experience. Sales woman was so veey nice and helpful and made it a wonderful shoping experience.

David was excellent. He was patient and very informative. We will be back for more items as we continue to furnish our home.

Sandra was Amazing!!

This “hidden in plain sight “ gem of a furniture store was a welcomed surprise. From the moment we stepped in my mother and I were enthusiastically welcomed by the attending staff as well as others who were just there. We saw a wide selection of items and we were able to settle on the furniture we liked. Check out was a breeze with no insistence or pressure to open an Ashley line of credit. We will definitely include Ashley Furniture Store when next in need of furnishings!

Sandra, Dave, and manager Michael are the most wonderful people to work with at Ashley Furniture. They are beyond helpful and kind.

Sandra did a great job. She answered my call, met me at the store 10 mins later, and found me the perfect rug.

Nichole was very help and curious .

Nicole Scott was great. Very polite not pushy left you alone to wonder the store. She checked in on us. We purchase a nice vase accessory with cash back from Ashley for being a past customer.

Sandra was very helpful and patient. She took the time to explain all the different mattresses until I was comfortable with my choice. She was great!

Great experience!

Great experience. It was a pleasure working with Amber.

Dave made it so easy to get a new couch for my new place. Super friendly and welcoming!

We had a great experience working with Edward Thompson. We were shopping for some small items and accessories but he treated us as though we were buying some large pieces of furniture!!!

Amber was amazing

Thank you to Nicole (my sales associate) and Michael (senior showroom manager) for a great shopping experience at Ashley Furniture in Davie. Nicole spent time helping me to navigate all the reclining sofa options and mattress choices at this location. She was very kind, pleasant to work with, and gave me all the details about their Labor Day Sale. I also appreciate Michael’s help with giving me additional information about my special-order sofa purchase and ensuring that the transaction went smoothly. Ashley has their own line of mattresses, and I found a hybrid one that was so comfortable that I had to purchase that, too! I really appreciate their great customer service, and I look forward to being a customer here for many more years.

Sandra was very attentive, helpful, and professional. She provided me with multiple options and listened to any concerns that i may have had. She did not pressure me in any way and always greeted me with a smile.

Lily was amazing. She went above and beyond locating items that were no longer available. She was amazing!

Very kind person .

Just had a great experience with Sandra! Very patient and answered all of our questions.

Excellent service from Sandra! Very professional and never felt rushed.

Service was great. Amber was wonderful helping and choosing everything we wanted. Thank you so much!

Edward Thompson was honest, easy going, and amazing to work with. Thank you!

Dave is the best

Sandra was great. It was an easy process.

Super great experience with Amber at Ashley furniture! Super quick and easy and they had such beautiful furniture. We bought multiple bedroom sets.

We had such a great experience here at the Ashley Store in Davie! Edward was professional and friendly. He took us around the whole showroom and guided us to exactly what we were looking for. Ramon the General Manager was also great! He showed us different mattresses and gave us a great deal on our couch and checked us out. We are so excited to get our new furniture! Thank you so much for all your help!

Beautiful Furniture, great attention, thank you Nicole for your time.

Excellent customer service. Our sales rep, Sandra, was courteous, professional and patient. Overall we had a great experience.

As we walked in we were greeted by Amber who was quick to asses our wants and needs. Took me directly to what I wanted and was clear on every aspect of our purchase. I am not one to linger around and be indecisive so I am very pleased with our experience.

Amber Joyce was very pleasant to work with.

Thank you so much Sandra for your patience! And incredible service!!!

Simply put … exceptional customer service during my buying experience…. Variety of options for the pieces I was looking for & even offered zero interest same as cash up to one year …. Bottom line, I recommend this guys if you are in SW Broward county and looking for new furniture

Nicole was so kind and helpful when purchasing my new couch. Thank you!

We had a wonderful experience at Ashley Furniture thanks to our salesperson, Sandra. She was cordial, attentive, and very knowledgeable about the store’s inventory, which made the shopping process smooth and enjoyable. Sandra took the time to listen to our needs and guided us to the perfect pieces for our home. We truly appreciate her professionalism and friendly approach. We would highly recommend Sandra to anyone shopping for furniture, and we are happy to say we’re loyal fans of Ashley Furniture store!

(Translated by Google) Excellent service! Sandra Rodríguez showed us a variety that helped us make the best decision. I highly recommend her! (Original) Excelente atención! Sandra Rodríguez nos enseñó una variedad que nos ayudó a tomar la mejor decision. La recomiendo ampliamente!

Sandra was really helpful today, was able to provide me different information about the mattresses I was looking for.

Davie was an excellent help. He was very clear on things I should expect and offered his help for the future.

The staff is genuinely friendly, extremely helpful, no pressure, never rushed, and they have confidence in their furniture. It was truely a nice place to shop. Ask about the credit you receive if you don't use the furniture warranty. They made the purchase, easy, pleasant, and effortless with a fast delivery. We had Phillip Morrison and he and his store manager were awesome!

Phillip was amazing Very calm patient and understanding. Made the entire experience a super pleasant one.

Excellent and friendly costumer service experience. Thank you !

Ashley Furniture your business is on the right track if continue to have great employees like Valentino Ventura . He displayed such patience while I was shopping for my next piece of furniture.

Sandra was amazing, very helpful and knowledgeable. She helped me and my wife find the perfect bed for our guest room. Definitely coming back!!

Always a pleasure to shop at Ashley

Sandra made the experience so easy and straightforward. I truly valued and appreciated her input and suggestions. Thank you so much, Sandra, for a great shopping experience!

Valentino is a great sales person! Very helpful and patient and thorough!

Sandra was extremely helpful during our search for a new couch. She answered every question, and did not make it feel like we were being “sold” something. It made the buying experience much more pleasant.

Dave Uguccioni was very nice and help us to make our decision on tables and chairs. Very good client experience

David was super helpful! Made the shopping experience quick and painless

Sandra was absolutely amazing! Patient and professional! 10/10!!

We had an amazing experience shopping for my daughter's drawer dresser. Juan was very attentive but we loved the fact that we didn't feel pressured at all.

My sales rep Arianna was very thorough and helpful. She did a great job helping me without any pressure to make a purchase. I would definitely shop there again and ask for Arianna.

Valentino and Mike were a great help and completely satisfied. Looking forward to delivery as buying was a pleasant process. Don

Very helpful knowledgeable and patient he helped me find what I wanted comfort very important he's the best thanx

Jose A. was absolutely fantastic! Made the shopping experience a pleasant one. My daughter made a living room couch purchase and will be going back. Thank you!

Great experience, the salesman, Mr Ventura, took all the time,to show the merchandise, from a to z , , I'm a very satisfied customer.....

5 stars for Mr. Morrison! Thank You for taking the time with me today. Open, Honest and reassuring. I haven’t purchased from any other furniture store in years. I love Ashley’s, the show room and quality furniture lets you know it’s a great investment.

Excellent experience. Phillip was great. Very well recommended

They were very helpful in finding what we needed.

Can not say enough about the great end table furniture just purchased at Ashley. Dave our sale rep was outstanding the delivery was super quick and professional. Thank you!!

Warm welcomes, helped me with picking out and buying furniture. Overall very good experience.

Excellent service

Sandra was very helpful, she was not pushy and very patient! Ask for her when you go!!

Very professional employees. Thank you.

Amazing customer service, Edward went above and beyond to listen to us and help us with our questions. Also a thumbs up to the manager that was very kind to us and between both of them made the experience stress free, now we are waiting for our table!.

I really love my local Ashley home store. I was warmly greeted at the door when I walked in by Mr. Thompson My rep was Mr. Edward Thompson! One of the most patient and knowledgeable salesperson. I was undecided about what I wanted when I came. He didn’t get frustrated or aggravated at all he went over all the details with me. He was very passionate about helping me. With employees like Mr. Thompson I will always shop here. He made my experience Hassle Free!!!

I had a great experience with my husband and daughter shopping for a new sectional. Arianna assisted us in finding just the right fit. After purchasing a couch we spotted chairs for our dining table and made a second purchase. Arianna was very patient and helpful and was able to combine our 2 invoices into one delivery for the next day! Great experience over all!

Very nice, our representative, Arianna was outstanding, we are very pleased with the whole process.

Furniture is beautiful! store is very nice, Ariana at Pembroke Pines.FL location is THE BEST! Knowledgeable and very helpful. She doesn’t waste time, understands what you are looking for and works with you accordingly. Thank you Ariana!

(Translated by Google) First time I enter this store, I leave very happy. Sandra Rodriguez has been an excellent saleswoman, she had the utmost patience with my husband and me to be able to decide on our new bedroom, 100% recommended. (Original) Primera vez , vez que entro a esta tienda , me voy muy contenta Sandra Rodríguez ha sido excelente vendedora , nos tuvo a mi y mi esposo la mayor paciencia para poder decidir en nuestro nuevo dormitorio , 100x100 recomendable .

excellent customer service

Nice selection, and Dave my sale rep was exceptional.

Wonderful, great store plenty that you love everything. Good quality furniture. Norma helped us a lot through every detail. Very professional and super nice.

Phillip was my sales rep who assisted me with my purchase. He was very professional, helpful and knowledgeable. He made the buying and decision making stress-free. One Love ❤️

Went to Ashley Furniture today to look at some new couches. We were immediately welcomed by the Senior Showroom Manager, Mike, who then introduced us to Phillip. Philip was kind, patient and knowledgeable to all our needs. I am happy to say we ended up getting both a new couch and dinning room set. The process was smooth, easy and rememberable. Highly recommend this location and Phillip!

Had an awesome couch shopping experience with Edward who was super patient with us and the million questions that we had asked. Went over 10 different configurations for a modular couch. He was also patient with our hyperactive daughter. He gave us enough room to look around without feeling like we were being stalked, but definitely made sure that he was available when we had questions. Would highly recommend him to anyone who really needs the extra time to think without feeling pressured. Great experience overall!

Sandra was wonderful to work with. She helped us find what we envisioned with nothing but patience, kindness, and a smile.

We experienced a great tour, and received many good suggestions of what we were looking for in a very efficient manner.

Pleasant experience overall.

Great experience at Ashley store ! We loved Sandra and Ramon they were very helpful and patient with our choices!

Great professional service and perfect delivery. Dave was incredible and could not do enough to make us happy 😃

It was a pleasure working with Sandra R. today. She was so helpful and pleasant. She made a shopping very easy. Thanks Sandra!!

Valentino Ventura was amazing! Super helpful, patient, and made the whole process easy. Great customer service at Ashley Home Furniture—highly recommend him!

Amazing! Looked at so many places and they have the nicest selection of furniture by far… And Serena was so kind and helpful. We will absolutely be back!!!

I love the store. It was my first time going in there. Phillip was our seller and we was so nice and kind. We understood what type of sectional sofa, he was patient and calm. We bought our nice sofa and we were satisfy with the service.

We purchased a sectional couch for a second home in north Florida and Valentino our salesman was very helpful and polite.!!

Great experience

I am dissatisfied with my recent experience at your Davie location on June 23, 2025. I visited the store to utilize a refund coupon for an unused warranty and selected the DS BREANA GLASS ROUND VASE (invoice 575967/34) priced at $79.99. I had no issue covering the additional $14.99 for the vase, however, upon reviewing the receipt I received via email, I noticed a charge of $10.40 for a 3-year in-home warranty plan. I want to clarify that I did not request this warranty and was not informed I would be charged for it. This situation feels unacceptable and unfair, as I have no need for a warranty on a vase. The paperwork provided with the order states that I need to return to the store to cancel this charge, which is quite inconvenient—I now have to drive 20 miles just to address a charge I was unaware of in the first place. I believe it should be standard practice to confirm with customers whether they want an additional warranty before adding it to the transaction. This lack of communication has left me frustrated, and I expect better transparency in your sales processes. GVW

I had an amazing experience with Sandra at Ashley Furniture. From the very beginning, she was kind, attentive, and professional. She took the time to understand exactly what I needed and helped me find the perfect furniture for my home. She was always willing to answer my questions with patience and clarity. Her attention to detail and dedication to customer service truly make a difference. I will definitely shop with her again and highly recommend her!

I went to the Ashley Home Store in Davie to do a transaction. What stood out most was the prompt response and the extra effort taken to assist me efficiently. It’s rare to come across service that feels this personal and attentive. I truly felt valued as a customer. Thank you to Ramon, Store Manager and Dave, Sales Representative, for going above and beyond—this is exactly the kind of service that earns long-term loyalty. Highly recommended!

I had the opportunity of visiting the City Ashley Furniture store in Davie today. Absolutely amazing customer service. Ramon the Store Manager and Dave the Sales Associate were incredibly responsive, helpful, and friendly. They went above and beyond to address my concerns and provided timely solutions. I was truly impressed with the level of care and attention I received. Highly recommend.

Sandra was extremely helpful and made our experience a breeze!!

Sandra was such a great help to my husband & I! She assisted with helping me find the right couch for my family & I. The transition was quick & smooth. If you need help with anything and someone that is very informative about the company. Ask for Sandr :)

Dave did a great job! Great customer service and super nice guy.

Dave the salesman was very helpful with no pressure and help us find our furniture.

My experience was amazing less begin with the welcome from Mrs.Sandra so warm and informative. She understood my taste and my budget and she worked with me patiently taking her time to achieve my look. I would definitely be back

Edward Thompson was very personable professional, and very helpful. He helped us find excatly what we were looking for. Great customer service!

Super friendly staff. No pressure sales

Great service by Dave very knowledgeable and efficient couldn’t be any happier with my purchase. I Highly recommend this store!

DAVE is a great salesman and person to shop with. This is not a generic review. He really goes above and beyond to make you have a great experience. No pressure, no hassle. The manager Mike is also a great people person and is quick to assist.

Great experience, fast and efficient. Not pushy.

Norma was very helpful, and made my purchase seamless.

Amazing experience

Wow wow wow Sandra was a gem. In and out of the store in 20 min and she knew exactly how to help us. Phenomenal customer service, and truly listened to customers needs.

Great customer service

Norma was wonderful. Very friendly and professional

Amazing experience. Edward Thompson was very personalble.

Amazing service, Dave was very attentive and kind

Amazing experience. Phillip is great!

Dave our salesman was wonderful. Very patient and knowledgeable.

Arianna took good care of us in our first visit at the store, and we are more than happy with our new furniture and all the tips she gave us for our new home!

I just made a purchase at Ashley furniture and Arianna attended me. I like to say how happy I am with her device. She’s well knowledgeable about the product and super charismatic. She explained very well and made us feel at home. Arianna is a great asset to your company. Barbara Reyes. Happy Costomer.

I’ve been an Ashley customer for many years and furnished 80% of my home with them. I had recently posted a bad review because an item did not meet my expectation. As I said before, I have purchased from Ashley several times and have always been 100% satisfied. So I was very unpleasantly surprised when this one item was not correct. The manager contacted me and made a great effort to make sure I was satisfied. I even heard from other staff to make sure I was happy with my purchase. The verdict: Ashley has great furniture and the team stands behind their products 100%. This is why my family will keep shopping at Ashley’s.

Amazing !! Sandra was such a sweetheart and so helpful! 10 out of 10 experience.

Great experience hassle free

Had a great experience at Ashley Furniture! My salesperson Edward was friendly, helpful, and made the whole process easy. Love my new couch. Thank you!

Ramon and Norma were awesome. Great service, patient and knowledge

Great experience. Management and associates are extremely knowledgeable and courteous. They made sure to check with all of my needs and made sure my delivery went smoothly and worry free. Would highly recommend!

I loved working with Arianna on our order. She was so easy to talk in helping with our purchases. She made things less complicated and was very accommodating. They had a great selection . Friendly service. I would recommend her to anyone. Thanks again!

I love the customer service from Dave!!! He is awesome and is very knowledgeable and professional with everything!

Dave Uguccioni was very helpful to us . Show us around to get to get the things we wanted. Will recommend him to help someone else.

Much respect to David and his Supervisor Mike for their assistance with helping us purchase the furniture we needed. No hassle straight forward process as it was our first time. Will we shop there again? Yes!!!!!!! Our furniture was dropped off yesterday and we are pleased 🫡

Great experience. Thank you!

Good and quick service

Great experience, friendly sales person

Ramon really helped us with our mattress shopping! We got exactly what we wanted in a perfect amount of time! :)

The transaction was painless and easy. We found exactly what we were looking for and the staff was extremely friendly.

What a great experience today with Dave at the Davie location! I was looking for something very specific and Dave was knowledgeable, patient and accommodating. Thank you so much Dave for helping me find my dream sofa.

Amazing service and attention. Thank you for your help Dave.

Best service ever! Ed was very thorough and cared a great deal

Norma Cooper is an amazing, super helpful and patient with my wife and I. Would highly recommend coming here.

Sandra was extremely helpful showing us literally ALL the mattress options in the store until we found the perfect one. I really appreciate her great customer service and would recommend purchasing with her!

We had a terrible, frustrating experience with Ashley and would never attempt to do business with this company and especially this location in Davie again. We purchased a new home in central Florida and were looking to buy all new furniture. Our realtor provided us a City Furniture $250 card to use. We walked all through City Furniture and didn't see anything we liked. We found out that Ashley and City were partners or co-owned or whatever so that $250 card would work for Ashley. We scanned the QR code, it asks you to enter in your name and email and in fine print you agree to being spammed for the rest of your life by this promotional card. We were told that there would be an approval and that we would be contacted by a sales associate (within two days). We went to Ashley and we found a sofa bed and we looked to have the credit applied to that order. We were told by the Ashley rep to pay at least the taxes to keep the order processing, we did that, we then went to City and paid the entire balance minus the $250 and then we got a notice that our order was cancelled 2 days before delivery. City is pointing at Ashley to blame them, Ashley is pointing to City AND Ashley is pointing at us. We had the rudest encounter with the manager at Ashley just in the last hour. He is asking why we would give the card to City (because they took it) - he needs to see the card, we explained and demonstrated the process to get the $250 approved. We told him who at City had taken the card, the manager at Ashley was a complete, unprofessional jerk. He told me the City guy would be back in the office tomorrow 12:30 and maybe he knows where he put the card. Anyways - enough with the soap opera we demanded a refund, the manager eventually refunded our paid balance and then turned his back on us. No apology for the terrible treatment, no acknowledgement that the process is flawed. Beware, do not try to do anything with a $250 "gift card" at Ashley OR at City it is nothing but a mess and I suggest Ashley review their staff, their process with City, their customer service, and I hope they learn how to provide customer service. We got our refund so I gave them the second star for that or else this would have been a passionate 1 star dissection

David at the Davie Store went above and beyond to order me a missing piece of a wall unit I had purchased in another Ashley Store. He was terrific and gave me a very good impression of Ashley Furniture Company. Thank you very much.

(Translated by Google) The service was very good, and I found some great prices. Thank you, Arianna Clement Rodriguez. Amazing customer service and good sales. Thank you, Arianna Clement Rodriguez. (Original) La atencion fue muy buena y encontre muy buenos precios. Gracias Arianna Clement Rodriguez. Amazing customer service and good sales Thank you Arianna Clement Rodriguez.

Dave at Ashley Furniture was an absolute lifesaver! Stepping into a furniture store can often feel overwhelming, but Dave's friendly and approachable demeanor immediately put me and my wife at ease. He listened attentively to what we were looking for, asked insightful questions to understand our needs and style, and then expertly guided us through the showroom. What truly impressed me was Dave's extensive knowledge of the products. He offered helpful suggestions without being pushy, and I never felt pressured to make a decision. Thanks to Dave's patience and expertise, we found the perfect sectional sofa that we absolutely love. The entire process, from browsing to finalizing the purchase, was smooth and enjoyable. Dave's exceptional customer service made all the difference, and I highly recommend seeking him out if you're looking for furniture at Ashley. He truly goes above and beyond!

Excellent service! Phillip assisted me with EVERYTHING I needed for my bedroom, especially the perfect mattress. Being a survivor of severe back pain, this was definitely my best decision for the year. The staff was knowledgeable, friendly, and made the whole process easy. Highly recommend! Great job Phillip! I will definitely be seeing you soon

We were met by Mr Phillip Morrison at the Ashley store in Davie, Fl on 4/28/25. He completely understood our needs regarding living room furniture & showed us comparable pieces to make an informed decision. We definitely recommend this store for its professionalism & customer service.

Dave was very helpful in my search for a new sofa bed.

Like I promised the update: delivery finally done( after they went to a different house, when I confirmed the address at least 4 times via phone and text messages). My home claim still hasn’t been resolved , between pictures, proof of receipts and calls since may 9th, still waiting for a resolution that fits our needs. Takes a lot for this company to take responsibility for their actions. Don't spend the money here, they rush unnecessarily during installation and broke my outdoor lamp also scratched my wall even when is plenty space and they also broke a piece of my crown molding over my entrance ( also with plenty space and was wide open to avoid any difficulties. If this is not enough, 1 of the pieces of the bed came in broken and customer service gives no indication of care. Still waiting for a callback with a resolution.

Exceptional Service and a Great Experience!
 My husband and I had a fantastic experience at Ashley HomeStore – Davie, thanks to their outstanding sales associate, Dave. From the moment we walked in, Dave was attentive, patient, and genuinely committed to helping us find the perfect living room set that fit both our style and budget. He took the time to understand our needs and guided us through a range of options without ever being pushy. His product knowledge, professionalism, and warm demeanor made the entire process smooth and enjoyable. A special thank you as well to the General Manager, who kindly provided us with an additional discount that made a big difference. We walked away with a beautiful and affordable piece that we absolutely love. We truly appreciate all their help and highly recommend this location to anyone looking for quality furniture and excellent customer service!

Dave helped me a lot and the options are too much

Ramon was very helpful in our search of looking for a king size mattress. Customer service was definitely given to us upon arrival. He helped us find a mattress within our price range and we were able to try a bunch of mattresses and he gave a lot of feedback on what would be the best suitable one for us to purchase. The purchasing part was easy, he went over all the warranty and details about the delivery of our mattress and we were basically in and out within the hour. Overall a wonderful experience for us. I would also give a shoutout to Sandra who helped us with the payment of our new mattress.

Sandra and Ramon were extremely helpful and patient with us. They made our experience great. Recommend this store 10/10

This location has amazon staff. I just visited and I was assisted by Norma Cooper. She was friendly and nice.

I had a great experience with Sandra. She was very helpful and helped me find what I was looking for.

Eddie and Ramon were very helpful. Thank you Eddie for your knowledge. You made my sister and I shopping experience very easy. You both are asset to Ashley furniture and hope you both are well compensated.

Súper especial mi experiencia , súper profesionales y la señora Sandra es súper en su trabajo

Dave was very helpful. Very knowledgeable and friendly.

Sandra was amazing! Very communicate and excellent service

Philip, our salesperson, made our purchase experience wonderful. We found a Stearns & Foster mattress, with an adjusting foundation on sale and within our budget. Philip explained all of the features of the different mattresses and the various features of the optional adjustable foundations. Philip gave us space while shopping and was right there when we had questions. It was a very pleasant bricks and mortar shopping experience. You cannot buy comfort online! Thank you Philip! I am sending all my other family members who need furniture, home furnishing accessories, or bedding to Philip Morrison at Ashley Furniture in Davie. 😊

He was awesome help us a lot with the decisions, let us walk two times the store lol but was pacient with us

Amazing store, Sandra zancudo took care of us, she was very helpful with everything we bought , definitely will come back.

So we went here after going to el dorado furniture. We were like this with the price of a single sofa bed 😳. So we decided to come to Ashley furniture!!! Omg this rep Arianna wow God blessed her soul this lovely woman toke her time and showed us all that we wanted. We went just to see prices window shopping lol. And all of the sudden we are buying a sofa ottoman and over sized chair, but wait we even bought our dinning table!!! Not again going there Arianna now her work!! Love it!!! Super happy about going there!!

Dave was amazing he is knowledgeable transparent, and kind, took time to understand our needs

Serena in Sales was helpful, professional, and courteous

Norma was an excellent seller. She knew how to accomplished all of our requests and how to make us feel like home!

Great experience at Ashley store. Our sales associate, Dave was very professional and made the purchasing process very smooth. Very happy with everything.

Easy and friendly.

Service was excellent from the moment I walked in. I was greeted by the manager who introduced himself and asked how he could be of assistance. Since I had an idea of what I needed, we went straight towards the items. We then proceeded to look at some other items I had in mind and I was given different options. I appreciated that I was not only shown the most expensive items but was given the option to choose. All in all the service was excellent.

David Uguccioni an incredibly fast and helpful salesperson. If you visit Ashley, ask for her help. You'll be pleased!

Very helpful and gave many options that met my needs, thank you

We had a great experience at Ashley Furniture. We walked in about 30 minutes before closing and were greeted right away by the store manager. They told us to take our time and that a salesperson would check in with us shortly—no pressure, no one hovering or making us feel rushed. Dave was the one who helped us. He created a profile for us and added the furniture sets we liked, making it super easy to compare them later. He even offered to bring over a drawer from one set so we could match the colors better. We came back the next night to finalize our purchase, and Dave was just as friendly and helpful as before. Absolutely LOVE the set we decided on!!! We’re so excited to receive it and even better, it’ll only take a few days for delivery, not months like some other places. Overall, a really smooth, easy, and enjoyable experience. Highly recommend!

The salesperson, Arianna Clement, was very pleasant. The store had the items available and we were able to quickly make delivery arrangements. All in all, a pleasant shopping experience.

Ramon and Edward were very helpful and knowledgeable. I got the mattress I need with a new bed frame. The experience was smooth and lovely. They took care of all the questions and concerns I had.

Valentino was fantastic! 100% recommend!

Great selection and nice furniture. Dave was incredibly helpful and allowed us to be creative with our furniture selection. He even did a great job on selling us on some additional pieces. Great shopping experience. No pushy sales tactics, and understood our needs.

Serena was very professional and was able to show me around and listen to my needs of what I was looking for. Thank you for a great experience and great customer service!

The service was excellent and very professional! I encourage you to ask for Dave!!!

Great furniture, good service. BUT ... No I don't want the warranty. No I don't want the warranty. No I don't want the warranty. HOW MANY TIMES DO I HAVE TO SAY IT. annoying

Philips was professional and courteus

Our representative went beyond!

I was on a mission to find the perfect mattress, and I couldn’t have done it without Sandra Rodriguez and her colleague, Mike Easton. They were incredibly patient throughout the process because let’s be honest, mattress shopping isn’t exactly quick or easy! We originally came in for one mattress and ended up leaving with two, thanks to Ashley’s great sales. I got my first Purple mattresses and couldn’t be happier with my purchase. Huge thanks to Sandra for making the entire experience smooth and stress-free! I love Ashley’s furnitures. Never disappointed. 😊

Valentino is the best!! So nice and informative. Mattress expert. Keeps it real. Not the pushy salesman type. Very nice shopping experience. Will come back to make another purchase this week.

Philip Morrison and Edward were excellent in helping me decide on my furniture purchases. They made my decisions easy and enjoyable. Thank you both!

Phillip was friendly and efficient! Highly recommend.

Excellent service. Sandra Rodriguez incredible person. When waited for us despite we came later. We bought two very high quality leather sofas! Thank you very much!!! Nice place to visit!!!

Arianna was awesome! She showed me what I was looking for, made great recommendations and made the transaction easy. Even when I called her to make changes, no problem, she made it happen.

PHILLIP LISTENED TO MY NEED AND HELP ME GET EXACTLY WHAT I WANTED.

Excellent costumer service by Dave.

Bad quality staff , waisting money.

(Translated by Google) Excellent place, I recommend it, good prices, warm service, very good guidance to buy what you really need. (Original) Excelente lugar, se los recomiendo, buenos precios, calidez en la atención, muy buena orientación para comprar lo que realmente necesitas.

Ventura is always so helpful!!! We luv shopping with his assistance !!! It’s about our fifth visit back for our daughter’s home, & it’s always a quick & easy purchase! 10 stars really!!

We had an Amazing experience when we met with Dave Ugoccioni, he was patient and listened to all our requests. It was an Amazing experience.

what a pleasure it was to get Sandra on the queue. she was very attentive to our needs and provided excellent recommendations based on our explanations. thank you Ashley Furniture

Beautiful furniture, incredible quality and amazing service. Thank you Sandra for your patience and careful guidance. We are totally looking forward to our newly decorated home.

Serena Uribe is an excellent sales associate. She made my buying experience pleasant and stress free. Thank you Serena!

Everybody was so nice at the Ashley store on Sheridan and Dykes. Our sales assistant Sandra was amazing at helping us find what we were looking for! Very nice store

Customer service is really good. Dave Uguccioni provided the best service ever! He was so patience! Please ask for him when you get Ashley. Also, the quality of the forniture is really good and they have many financing options. I left happy with my purchase.

Dave in sales was amazing, very proffesional and friendly. Definetly made my buying experience very pleasant, I definetly recommend working with him when you come

Wonderful Serena helped us find our new dining table set! Pleasant and helpful.

Mrs. Sandra was incredibly nice with us!! She was very patient and helped us pick a beatiful table for our living rooom! Definitely coming back for her. Also great prices

Great quick and easy service Philip was the best!

Sandra was very kind and helpful! She found us a coffee table set and we were out the door in under an hour. She is also bilingual and very creative :)

I came into the store just to look but Sandra was so helpful, non pushy and really helped and went out of her way to help us get the right look, that we ended up buying our dream living room set. I felt in great hands with Sandra as she helped us while we flipped and flopped between so many great options. Thank you again for your time!

Dave was great! Very patient and knowledgeable.

Phillip was wonderful and helpful

Sales person Nicole was amazing. Congratulations Nicole on your future endeavors and promotion.

Awesome experience with Phillip

Very helpful and friendly!

(Translated by Google) Sandra is an excellent salesperson, I loved the advice and I left very happy! (Original) Sandra es una excelente vendedora, me encantó la asesoría y salí muy feliz !

The staff at the Davie store was very professional. They also had a wide variety of items on display to help me in my decision making. This is my 2nd time shopping at this location. I would definitely recommend shopping here. I was able to get delivery the next day. I know that's not always possible. I definitely give five stars for my complete shopping experience.

Great buying experience and nice looking piece of furniture. Delivered quickly!

Excellent service

Thanks to Sandra Elizabeth for understanding our needs and helps us around!!!

I had a pleasant experience at this location... I was looking for a certain item online and the cells associates help me out with no problem...

great service!! so very helpful

Dave Uguccioni was AMAZING! Best customer service ever hands down!!

Found exactly what I was looking for and Arianna was very helpful. I highly recommend this store.

My husband and I really enjoyed walking around the store with our assistant Sandra. She was very knowledgeable and sweet, and the furniture there is beautiful and priced well. We highly recommend visiting this store. PS - they also sell top brand mattresses!! Who knew?

Excellent place to buy your mattress and furniture 😊 100% recommended

Philip Morrison did a great job. Very helpful

Had a great experience here. Norma was very kind and helpful in my search for a bunk bed for my grand daughter.

Pretty store, great value, excellent customer service. Worked with Valentino and he was a pleasure to work with for our living room needs. So much so we came back 6 months later to furnish two bedrooms. Lovely storeroom, great selection and Valentino is the best!

Great service. Sales person very helpful and not just trying to make a sale.

U all were great

This review is of my buying experience at Ashley, we have not received the products yet. My wife and I came in with our daughters close to closing this evening and we were welcomed by Sandra Z. In other retail stores we’d have received the typical eye roll of last minute customers, especially with kids, but not from Sandra. She was very welcoming and super helpful in guiding us to find barstools. Despite my kids running around to try out each chair, bed, sofa, and ottoman, she was always pleasant and focused on helping us find the right barstools. Ultimately we were able to find something we had not seen online and under budget, which is great as we’re also on the market for a new sofa for our house. We’ll be back for sure and eager to work with Sandra on our next visit. I’m confident the product will be good as we’ve been using a bedroom furniture set from them for almost 10 years. If you come to Ashley, ask for Sandra - she’s great!

Norma was very patient and knowledgeable on items of interest, Ramon ensured we were satisfied with everything and understood the entire process and what was included.

Excellent expedite service !

Sandra this representative is knowledgeable and helpful, providing clear and concise information. She was able to answer all of my questions and guide me through the process, making the experience smooth and stress-free. I had a great experience with her she was friendly, helpful, and went above and beyond to ensure my satisfaction. I would highly recommend her to anyone.

Norma Cooper is very nice and patient. Definitely recommend her

Worked with Dave he was incredibly helpful. Showed us around the store with patience, took note of what we liked, and went over every detail of the items. He also showed us all the available options and was overall a delight to deal with.

Good quality furniture with good im home service program that's inexpensive. Thanks to my sales person Sandra she did a great job and had lots of patience. She took her time to show lots of options. We meet the the manager Mike a super nice guy. Update to my review amd why it dropped to 1 star. My delivery driver arrived 3 hours lates. My sales person order the sectional with pieces on the wrong side. So I returned the order. My sales person reddy order correctly but they couldn't schedule my delivery for the next day for inconvenience. They scheduled it fot 4 days later because they don't deliver Mondays nor Sunday (that's Crazy!!) I called several times to customer service and was transferred to Tarif in the escalation department that said there was nothing he can do. I called back to see if there were any cancelations for the next day and he would not take the call. First he was at break later he said he wasn't available. I spoke to someone else and Max and he said there was nothing he can do either. I am stuck with 4 days our for delivery. No accomodation for my inconvenience. Update: furniture was delivered on time and the plate that covers the control for the recliner came broken. The delivery person took a picture and said they closed submit a claim and he didn't. He just sent the picture of the sofa delivered.

Amazing experience with Nicole ! Everything was smooth , she was very knowledgeable and professional, it’s safe to say it was my first time enjoying furniture shopping! (Most of the times it’s been a headache) but this was such a good experience . I recommend to skip all the others stores and go straight to Ashley’s furniture! Definately must check it out , great collections!!

Great hospitality and service as soon as you walk in. Arianna did an outstanding job answering questions and meeting our needs! Would definitely recommend her!

Dave Uguccioni was amazing! Definitely ask for him! So personable and made the applying and purchasing process so easy for us. I would definitely refer friends to this location and have them ask for him. He should have been moved to manager status yesterday! Ignore my hubby making a fake awkward face. Haha

I had a great experience at Ashley Furniture thanks to Sandra. She provided outstanding service, offering excellent advice and making the entire process smooth and enjoyable. Her friendly and family-like approach made me feel comfortable and well taken care of. Definitely a five-star experience!

David was very personable, patient, and helpful.

Patient, jovial and very good at his job. It was a pleasure to have Phillip assisting me today. Also met the store store manager Ramon. Very good people.

Excellent customer service and sales rep. Very educated.

Great team to help you decide what you want and amazing selection of item. Norma was super helpful, little too intense on the selling the warrant option but aside from that great experience

Fantastic service!!!

Pleasant atmosphere. Serena Uribe, our sales person was beyond outstanding. We went back three or four times within a 4-month period before making a decision and she was exceptionaly patient and professional everytime. A pleasure to work with.

SANDRA IS A VERY NICE SALESLADY. LOTS OF PATIENCE

Sandra helped with our mattress re-selection this evening, The process was good and we are completely satisfied with the new product selection.

I am a loyal Ashley Furniture customer. The staff is attentive, patient, and answer all my questions. The quality and selection of furniture is what keeps me coming back!

Thank you Sandra at the Davie, FL homestore! Sandra’s sales style hits the sweet spot - informative, gave us space to discuss amongst our selves, but chiming back in at key moments to provide insight based on what she knew about our family’s needs. For that reason I decided to complete my purchase at this store!

Excellent no sales pressure service. I'll continue buying at this store.

Working with Dave U. made the process pleasant and easy. He listened to what we wanted and showed us exactly what we asked for. Ramon gave assistance at the end to help with clearing up any finance confusion. Great help and selection!

(Translated by Google) I am super happy. I came for a Hugo from Commodore and I also left with a bedding set. Thank you Arianna for your excellent recommendations, your patience and for an incredible service! (Original) Estoy súper contento. Vine por un Hugo de commodore y sali tambien con un juego de cama. Gracias Arianna por tus excelente as recomendaciones, tu paciencia y por un increíble servicio!

(Translated by Google) Arianna provided us with excellent service, she has a unique charisma, she was a great help when deciding on the best option, she explained everything to us with great patience and we left very happy with a beautiful bed and dining room set, highly recommended, thank you very much Arianna for your help (Original) Arianna nos brindó un excelente servicio, tiene un carisma único, fue de gran ayuda al momento de decidir por la mejor opción, nos explico todo con mucha paciencia y salimos muy contentos con un juego de cama y de comedor preciosos, súper recomendado, muchas gracias Arianna por tu ayuda

(Translated by Google) We came to look for a dining room set, Arianna helped us and we left super happy! Excellent service. She knows all the products, the promotions, she knows about materials and she also gave us advice according to our space in the house. If you come to Ashley in Davie, ask for Arianna. 100/100 service! (Original) Vinimos a buscar un juego de comedor, nos atendió Arianna y nos fuimos súper felices! Excelente atención. Ella conoce todos los productos, las promociones, sabe de materiales y también nos dio consejos de acuerdo a nuestro espacio en la casa. Si vienen a Ashley de Davie, pregunten por Arianna. Atención 100/100!

Arianna Clemente was amazing, very patient and kind.

Ariana was an amazing salesperson—very patient, friendly, and never pushy. I highly recommend her if you’re looking for furniture at the Sheridan location!

Smooth Stress less Good energy

Sandra the best sales representative answer all my questions and took her time with me!

Excellent customer service and customer satisfaction. I would highly recommend Ashley Furniture to everyone.

Dave U. was a really great help . Very patient and helpful picking all our pieces .

10/10 best experience i ever had furniture shopping. Ramon is such a kind person. He greated us as soon as we walked in and was super patient and helpful while we searched for our perfect couch. He even went out of his way to help us find the perfect tables to match our couch and we got to walk out of there with our full living room set and a big smile on our faces.

Phillip our service rep was excellent stayed late with us and was very patient with us searching for a couch.

Arianna was our seller. Excellent service. Great customer service! Fantastic experience!

We recently visited Ashley Furniture to purchase a dining table, and our experience was outstanding! Adrianna was incredibly helpful, knowledgeable, and patient as she guided us through our options. She took the time to understand what we were looking for and made sure we found the perfect table for our home. The entire process was smooth, from selection to purchase, and we truly appreciated her friendly and professional service. If you’re shopping at Ashley Furniture, we highly recommend asking for Adrianna—she made our experience enjoyable and stress-free. Thank you, Adrianna!

I am very happy with my experiencia in Ashley furniture.

Nichole is great any one that does not ask for her is making a mistake !!!

Ramon Rose General Manager was very helpful and the best sales person ever

Philip is always amazing and friendly, when we go into Ashley Furniture. Great personality! Thank you Philip!

Excelente atención from Mrs. Sandra & Manager Mr. Mike. We are Satisfied with the parchase and we recommend the 100%

Dave Uguccioni treated us amazing! such a great sale person, so patient with his customers, and really wants his clients to leave satisfied with their purchase. BIG THANK YOU!

Pleasant experience, very helpful and professional. Love the styles and qualitiy. Will continue to buy furniture at Ashley'.

Norma is excellent sale very kind I recomend.

Great customer service! Valentino Ventura made my entire purchase smooth and even followed up with me on my delivery and checked in on me to make sure everything was to my liking. I appreciate it!

Dave it help us and was a great experience

Dave U. Is awesome! He directed us to the table set we found online. Then informed us of several different color and size options. Once we made our decision he was quick to get us through the paperwork and off we were. His knowledge of the products and his ability to keep us engaged was top tier. Thanks Dave!

We went into Ashley after struggling to find affordable quality furniture for nearly a month. Dave was able to get us a bedroom set that we liked within minutes and made it all extremely painless for us. Thank you, Dave!!

Sandra was very nice. She let us looking around and helped us with a purchase.

We went in looking for a new couch for our growing family and Dave helped us right as we walked in and made the process very smooth and enjoyable! I definitely will work with him on anything else we need in the future!

Sandra was amazing. Great service and expertise.

Sandra was a delight! Helpful, attentive, patient, and kind! We will be back!!

Arianna is a wonderful customer rep. She is well versed and very helpful. She’s also reliable in returning calls and looking into things for us. Arianna is a great listener and pays close attention to details. Thank you Arianna for all of your help in assisting my family and me.

Arianna provided excellent service with a pleasant personality. I will return for future purchases with her.👍

Phillip took care of us and he was amazing loved the furniture!!

Sandra was never professional and knowledgeable. She makes me want to come back. She is a great example of caring for the customers.

Ariana was fantastic and so helpful. Great service

I had a great experience shopping at Ashley Furniture store in Davie. I was greeted by Dave Uguccioni, who took the time to hear me out on what I was shopping for. I was looking for a queen size mattress and box set with a frame, and I expressed my budget to Dave, not only was he able to assist me finding the product he also made recommendations that would fulfill my budget. Dave was able to recommend to me the mattress and a queen size frame that did not require a box spring that stood at least 14 inches from the floor which was perfect for under the bed storage. My purchase was cost-effective and a $100 under my original budget. I highly recommend shopping at Ashley Furniture store for any of your home furnishings. Dave and the showroom staff were very polite and I felt very hassle-free when I walked in which was a very pleasant experience for me.

(Translated by Google) Wao Wao Wao 👏 Wao Wao Very very professional, friendly, attentive… Cleaning and organization 🌟 ⭐️ ⭐️ ⭐️⭐️ (Original) Wao Wao Wao 👏 Wao Wao Very very professional, amigable, attentive… Limpieza y organización 🌟 ⭐️ ⭐️ ⭐️⭐️

Ashley furniture is great and excellent sales staff.

Super professional service! I’m very satisfied. Thank you Norma and Nicole you’re great!

Sandra was so lovely! She was very helpful and stayed late after her shift to make sure I bought my ideal dining set! Easy process all in all.

Arianna was AMAZING. She helped me and she was patently with picking my son bedroom set. I would suggest her to help and understand what you're looking for.

Arianna, the Saleswoman did a fantastic job assisting me with finding the right bedroom set for me. She was patient and very responsive to questions. I would definitely recommend Arianna to my family and friends. It turns out it was her first day and she was Awesome!!!

Fantastic experience! Phillip was wonderful and incredibly helpful, he made our day!

Dave was amazing. He had patience of a saint to deal with me and my two girls…

Great in store experience, Phillip was very helpful, friendly and professional. Highly recommend this location.

Wonderful service, Phillip was very professional, the purchase went very smooth

He was very helpful and nice

WATCH THE PRICES ONLINE BEFORE!!! We bought a Sectional and 3 tables and after looking prices online prices where at half, asked to the manager Michael to price match, he did agree and after two weeks after calling daily to Valentino who was the sales rep to get the new receipt, never got a response and then they just said they will have to cancel the whole order.

Had a great experience at this location. Arianna assisted us and was friendly and was not pushy like normal salesman can be. Was patient with us and took care of everything.

Very helpful and got us a great deal on our dining room set. We loved the experience.

I have been a loyal customer of Ashley Furniture for several years, and despite my evolving taste in home décor, I consistently return to the Davie location because of the exceptional service provided by Phillip Morrison. Even after moving away, I made a special trip back to purchase a mattress and accent pieces, knowing I could rely on Phillip’s expertise. He is incredibly knowledgeable, patient, and friendly, always going above and beyond to assist customers. His commitment to excellent service and his welcoming demeanor make every shopping experience enjoyable. If you’re visiting the Davie location, I highly recommend asking for Phillip Morrison; he truly enhances the furniture-buying experience.

Very nice salesman, Dave, explained everything! To me concerning my sofa order!!!!!!!

Very attentive, helpful. Superb customer service. I needed to adjust my order on a return visit and Dave Uguccioni was extremely helpful in making the changes to our previous transaction. He is a pleasure to work with.

Dave Uguccioni was our sales associate, he was great. He listened to what we were looking for and found us the perfect sofa. Will definitely y go back and see Dave.

Excellent high quality furniture, professional attention and quick paperwork. Michael and Leslie are top notch. I felt like family. I commend them both

Went to look at a mattress they told me had but didn’t have it when I got there. We had pry ourselves out of there the salesman was on us with the super hard sell even though he didn’t have what we came for.

Michael and Serena were so helpful. She was so patient.

Excellent customer services. Norma and the manager very friendly and pleasant. I really recommend this store located at I 75 and Sheridan street.

Nicole and Mike did an awesome job. They pointed me towards what I was looking for, and made the purchase simple!

Arianna and Valentino are the best!! We will definitely be coming back for future furniture needs :)))

Mr Ramon Rose the General manager for the Ashley Davie store was so kind and helpful. I really enjoyed working with him. He gave me wonderful ideas on how to make our home beautiful. We need more people who give of their time like him. Please shop at this store. They are the best !!!!! Great sales too and super nice furniture.

Excellent customer service

Outstanding service.

I highly recommend the Ashley store located in Davie for their 5-star service. They offer beautiful, high-quality items at affordable prices. Be sure to ask for Dave or Ramon – you won't be disappointed. Their considerate and thoughtful service is focused on helping customers find their dream items, not just making a sale.

Phillip was our sales rep and was very knowledgeable and helpful with our purchase today. Mike came over and introduced himself to us. We sat there and spoke about water bed city, way back when. We had a pleasant and non-stressful experience with our purchases today. Would definitely go back.

The service was very outstanding

Our experience in Ashley was great. Dave was very knowledgeable and patient during our visit. Highly recommend!

If you go, ask for salesman Dave or the store manager Mike. Genuinely the best experience I ever had in any sales outlet....period

My experience was above and beyond OUTSTANDING!!!! My sales representative Mrs. Nicole Leslie was the BEST 👌. She walked me around the entire store to make sure I had seen everything before making my final decision. She did not rush me and advised the great quality of my choices. Thank you for a GREAT experience.

Great selection and friendly but not pushy service.

Havent been to an Ashley's in a while and was surprised by new selection and great customer service from Serena. Thank you for all your help!

Dave was excellent at his craft and a big help!

Dave was great. Spent a lot of time with me to find what I wanted. He did not pressure me nor rush me .

I went to Ashley’s to look for dining room chairs. The salesperson, Selena, patiently showed me what was available. She answered my questions politely and respectfully. No pressure! It was a delightful experience!

Customer service was very friendly and showed me and my husband the options we could go with along with checking when it could get delivered. We definitely shop here again.

Valentino and Ramon is the best. Amazing amazing amazing shopping experience. The best furniture shopping experience ever.

Amazing customer service

Absolutely a great place to come! Valentino is the person to ask for. Ramon the GM is very welcoming and will make sure your experience is amazing.

Dave & Mike went above and beyond for me. Great service.

Dave is a very nice person…. Perfect costume service

Norma is very good. Very nice. Amazing experience

David was awesome! I was looking for an entertainment console but was still making up my mind and I didn't feel any pressure to buy. I ended up with a new couch instead. I've been coming here for years I love Ashley lots of attention as soon as I walked in.

I really liked the variety they offer, but the service provided by Dave was truly exceptional. Thank you very much.

Ramon the general manager welcomed me as soon as I entered and assisted me with finding a dresser. I was satisfied with my purchase and the help he offered. He is very kind and approachable

Friendly atmosphere from the time I entered the store,the associates was quick to show me what I wanted once I told her I’m looking for leather sofas. Yes I’m happy with my purchase

Nice selection and great customer service agents. I enjoyed picking out things. Not pushy and easy to work with.

We were shopping for dining chairs. Overall, the selection was great, and the price was right. We had excellent customer service during the purchase; no complaints whatsoever. Delivery was a different experience, though. The truck came more than an hour earlier than scheduled, and I was lucky I was back home. After they left, I checked the chairs, and one was chipped/dented from transportation. I immediately filed a claim, but instead of a replacement, I had to wait a week before someone tried fixing it. The result was just fair, not perfect, and we can tell where the defect was. I did buy damage insurance, but that was supposed to be used if something happened during use -- receiving a defective product "out of the box" (and having to get something fixed that you had nothing to do with) should never be the case.

Absolutely the worse service. We have not received furniture that we ordered in October. We are still waiting for furniture to come. Every time we call, they are not helpful. We have struggled so much. We are waiting on drawers to come in. We have been living off luggage waiting for them to come in and they still have yet to come. Ashley furniture is horrible. Do not shop there.

Saleswoman: Serina and Manager: Ramone provided superior expert service and helped us purchase exactly what we wanted and needed. I would highly recommend this team.

The salesperson Serena and manager Ramon were very pleasant and helpful. They were attentive but not overbearing.

Finally we found the sectional that we were looking form a long time. Valentino was really helpful, great customer service.

Our sales associate, Nicole was very friendly and very patient with us. Loved her and loved our purchase, which was very quick and smooth.

Gretel was amazing and had a lot of patience with me. Especially when i changed my mind regarding color scheme and style.

100% guarantee great products, very professional, helpful best service overall ⭐️⭐️⭐️⭐️⭐️

great prices and good furniture. Great variety too which is very important.

Nicole was amazing! Took her time to show us the showroom and understand our style and what we were looking for. We never felt like we were rushed into a purchase but were able to find everything we needed to make our home feel like home again. Thank you Nicole!!

We were greated at the door by Nichole and immediately she helped us out. Great service and pleasant to work with.

Came into Ashley in Davie today and was promptly greeted and attended by Serena. She provided excellent service, was very patient and answered all our questions and rearranged our requests to meet our needs. We left feeling very satisfied and will recommend Ashley as a great place for furniture needs.

Michael and Phillip were great to work with, very knowledgeable and helpful.

We had shopped around everywhere and finally at Ashley Furniture we found an attractive, comfortable couch set perfect for our living room. They held up great over the past 3 years, and since we did need to not use our furniture repair coverage, we just got a $200 credit back…which we used to purchase a nice comforter set. All delivered to our door, very fast and convenient. Thanks!

Our salesman Valentino was very helpful and patient. He also gave us all the options and great advice

The furniture is high quality and the service is amazing, they gave us great ideas and went beyond expected!! Thank you guys!

We needed a sleeper sofa for the holidays and Gretel help us find one! She was great to work with, very knowledgeable and pleasant.

Great service!

Amazing, knowledgeable and courteous staff.

Sales rep Nicole very helpful and accommodating. Went above and beyond in guiding me with my purchases. Easy, friendly atmosphere!

Ashley is certainly our top choice for furniture. Jonathan was incredible; he was very knowledgeable about materials, financial options, and what would work best for our new home and budget. Plus, he gave us the space we needed, making it easy to discuss and consider our options. Thank you!

Scarlett, Jonathan and Ramon were phenomenal. They didn’t apply any pressure. Allowed my wife and I to look for what we needed. We had a great experience. Would shop here again in a heart beat. Thank you for the great experience

Scarlett, Jonathan and Ramon were very helpful & great customer service. Very happy with our purchase.

I can’t say enough with our experience with Gretel at the Davie, Fl store. We have been purchasing furniture since June 2024 and taking delivery now that our home has been built. She’s always responsive and goes above and beyond to help make the customer happy. Thank you so much Gretel!

I had a great experience at Ashley Store! The salespeople were incredibly nice and friendly, making the entire process smooth and stress-free. They went above and beyond to help me resolve my issue quickly and efficiently. Their professionalism and willingness to assist truly stood out. I highly recommend this store for their excellent customer service!

Friendly,professional, knowledgeable.

I can’t say enough great things about Serena. Her customer service was phenomenal. On top of being incredibly patient with my husband and I she was constantly providing options and ideas without coming off as pushy. She is by far the best sales representative I’ve encountered at any furniture store and possible any store in general. Thank you so so much Serena!

WOW! Sales person Scarlet was excellent! She Handled my order over the phone with free delivery. The store credit for the unused In-home service plan was an unexpected surprise. We got a beautiful statement piece for our table and we're very happy..

The service was great. Valentino was very helpful.

Everything went great but I was hoping to have gotten an extension on my store credit that I didn’t realize expired. I’ve never had store credit expire. Other than that, it went well.

Great customer service. Great selection. People are super friendly and made the process of buying new furniture easy. Very happy with Ashley Furniture in Davie.

Serena was very helpful and patient with our search for furniture. If anyone is looking for a stress free experience reach out to Serena.

Very bad service for interior design, they don’t contact t you and only send you the most ugly design. . The have to change the designer

Serena & Ramon were very courteous and knowledgeable Sales Representative and we would recommend them to our relatives and friends.

Serena and Ramon were very helpful and assisted us in choosing the perfect furniture for our dining room. They were extremely knowledgeable, courteous and dedicated in making sure that each customer leaves their store happy. It is a pleasure for me to recommend these two wonderful sales people to everyone.

I had the best experience with John Perez at the Pembroke Pines location. He was very informative and helpful

John Perez was informative and amazing

We had amazing customer service from Phillip, Michael & Ramon, the General Manager, at the Ashley Furniture Store located in Davie, FL. I would highly recommend this store for any of your furniture and mattress purchases. Thank you!!

I had the pleasure of dealing with Nicole and she was very professional and helped us patiently to look for what we needed. Her Manager also was very nice and pleasant!! we had a wonderful experience and found what we were looking for with their help.

Really great experience purchasing our new living room set. Jonathan was kind, knowledgeable and patient. Ashley is our go-to furniture brand because of the ease of the process, amazing selection and quality. Highly recommended!

Thank you so much, Gretel! I wanted to take a moment to express gratitude for all Gretel’s help during our recent visit to Ashley Furniture. Her help in finding and recommending furniture was truly above and beyond. Gretel’s pleasant demeanor, down-to-earth attitude, and impressive knowledge made our shopping experience smooth and enjoyable. She went out of her way to accommodate our schedule, understanding that we were traveling from out of town, and ensured that every detail was taken care of. Her expertise and friendly approach made the process so easy and enjoyable. We will definitely be back if there is anything else we need in the future!

Jonathan was terrific. Not only was his knowledge top notch, his body language and eye contact made us want to listen and take in that knowledge. He took the time to answer all of our questions and showed us all of our bedroom and mattress options. We chose our aewsome bedroom set and mattress along with a kitchen table. When we sat down to make the final purchases, he made the process comfortable and he went over all the details with us. A huge thank you to Jonathan! See you soon! Also, a thank you to the manager!

Jonathan Perez is the best

Great experience. All the sales people Top A1. Jonathan, especially.

Scarlett was amazing help. She was so understanding and helped us with every single thing and walked us through everything. She was so supportive and kind. There’s not many people out there like her and my boyfriend and i couldn’t have been any more grateful for her. She made us so comfortable and made our first time furniture shopping experience unforgettable. Scarlett we LOVE you! Thank you for everything.

My experience with Ashley and Davie Florida was terrific. The manager put through my interest free for one year charge and the salesperson put through my sale

I was extremely pleased with your associate Scarlett Gutiérrez, who answered our questions and provided very helpful decor tips.

After having some setbacks with our purchase, the Ashley team made it right for me and my wife. The store Manager, Mike was extremely helpful getting our exchange processed. Thanks to everyone involved.

Today I went to view some furniture options and Nicole Leslie helped me. She was amazing! Helped me find exactly what I was looking for, was extremely helpful and gave superb customer service. I would highly recommend asking for her!

The experience of purchasing furniture at Ashley furniture for the second time was phenomenal!!! I got personal attention regarding my furniture needs for my new place. I would definitely recommend Ashley furniture to my family and friends.

I recently purchased a chest drawer from Ashley Furniture and was heavily encouraged by the salesperson to buy their "Reguard" 5-year protection plan. They went on and on about how essential it was to "protect my investment," making it sound like a no-brainer. But after dealing with them, I can confidently say – save your money and don’t fall for this scam. When I started having issues with the drawers on my chest, I thought, “No problem, I have a warranty!” But actually getting help was a nightmare. They made me jump through endless hoops: taking countless photos, recording videos, only for them to argue that the issue wasn’t covered. Getting anyone on the phone was like pulling teeth – long holds, transfers, rude service, and a customer service experience that felt more like dealing with a towing company than a high-end furniture store. And when I finally had enough and tried to cancel the service, I was sent to another department and placed on an endless hold. It’s obvious they are hoping you’ll just give up. Ashley Furniture, if you’re reading this, do better. Stop selling customers on a service you have no intention of honoring. For anyone reading, save yourself the headache and skip the warranty. It’s not worth the frustration.

Serena was very patient and very helpful, she also was helping us with different options and stuff like that, she is definitely a 5 star sales person.

Excellent Quality and price

This was my first time at Ashley furniture and I’m glad to decided to go there. Excellent customer service and excellent furniture quality.

Jonathan provided an exceptional experience for our family during the purchase of our new couch at Ashley Furniture. From start to finish, he made the entire process seamless, hassle-free, and stress-free. His honesty and professionalism truly stood out, and we felt we were in trustworthy hands throughout. Jonathan went above and beyond to ensure we found the perfect couch for our home, and we couldn’t be happier with our purchase. If you’re looking for quality service and a genuine, no-pressure experience, Jonathan and the team at Ashley Furniture are the ones to go to!

They took there time. No rush but outstanding service from Valentino and Mike

Friendly , easy sale. Great staff! Awesome manager.

I had the most wonderful experience with Scarlett Gutierrez at Ashley Furniture, and I can't recommend her enough! She was incredibly patient, truly listening to what I wanted and taking the time to understand my vision for my dining room. Scarlett went above and beyond, offering a variety of options and creative suggestions I hadn’t even thought of that fit both my style and budget.. Her expertise and eye for design helped me turn a vague idea into a beautiful reality. On top of that, her warm personality made the entire experience stress-free and fun! I came in without expectations, and she left me feeling excited about my new space. If you're looking for someone who’s not just knowledgeable but truly cares about making your home perfect, Scarlett is the one to see!

Great job..The staff was fantastic

Gretel was so helpful! Took her time and answered all questions. She’s was great and great store .

Great consumer experience with Jonathan, very friendly, knowledgeable, flexible, helpful and nice to make business with him. He guide us through the whole process with no pressure and gave all available options to choose from. We are very thankful and very pleased with his service and will recommend the store and his help definitely.!

This is the second time purchasing furniture at Ashley. We have a great salesman, Valentino, and we like the prices and quality.

Exceptional customer service ,friendly atmosphere

I came in looking for a living room set I found online. Jonathan Perez was extremely helpful and went above and beyond to answer my questions. The customer service here was amazing, and I will be shopping here for all my future purchases.

I had an amazing experience with Gretal as my sales associate. She took the time with us and went over all of our options. She made our shopping experience relaxing and fun. I was even given a glass of wine. Sales manger was also great!!

Recently bought some furniture for my daughters at this store. Gretel was fantastic. She has a very warm and engaging personality. We had such a great experience. Will definitely be shopping at this location again.

Excellent service.

We were at the store, and Gretel took excellent care of us! She helped us find bedroom styles, a good bed, and even took measurements for our future bedroom set! Super happy with the service, and they stayed late with us, showing great patience. They even offered us wine to make our search more pleasant! I highly recommend this Ashley location and Gretel 100%!

Gretel is the best! If you go ask for her! She helped us with everything

Thank you for your great customer service. Serena and Ramon was an absolute pleasure to do business with explained everything about the product and how the delivery set up will be. I will continue to give Ashley stores my business.

Nicole and the entire Ashley staff were absolutely amazing. They were Extremely helpful and with great disposition throughout the entire process of purchasing our beautiful new furniture.

Shout out to Gretel due to her patience with us and her catering to our taste with her guidance! Also, shout out to the GM that day which was Thursday 9/26/2024 he came by to check on us and ask how everything was going. Very attentive group/staff! Great job!

It was a very pleasant experience and I would love to go back when i'm ready for my purchase.

Recently purchased at this location. Sales associate Valentino was great. Answered all my questions and was in and out in no time. Scheduled for Warehouse pickup and that went smooth as well. My table and chairs were well packaged and easy to assemble.

This is my experience with purchasing an ottoman in April 2024 and how Ashley lost me as a customer. After four months, the foam shifted to one side, as shown in the picture, so I filed a warranty claim. I didn’t buy the extended warranty or in-home service because I didn’t think it was necessary for an ottoman. To file a warranty claim, you have to go through their website. A few days later, they call to verify the pictures you uploaded and see if they can process the claim. But wait, they need to send someone from their company to check if the item qualifies for warranty. They charge $50 for this “service,” which is non-refundable. This “service” involves someone coming to your house, inspecting the product, and validating the defects. After an hour, Customer Service calls to inform you that the warranty doesn’t cover “some items” of the product, even though the inspector confirmed it was defective. I didn’t want to waste my time arguing with them, as I value my time more than dealing with customer service. What I learned from this: 1. I will never buy from Ashley again. They lost a customer. 2. Their warranty claim process drains money from customers instead of helping them, leaving you with a defective product and less money. 3. Don’t trust a company that doesn’t trust its customers. Even though the inspector said it was defective, customer service claimed the warranty didn’t cover it due to general wear and tear. Don’t waste your money and time with Ashley. I certainly won’t in the future. What would you do in my situation?

Even though my transaction was small, Phillip gave me great service.