Ashley Davie, FL 33331

I made a purchase on April 26,2022, I bought many items . A dining room set and full size bed with mattress and box spring . I was told that the box spring was going to be the first item delivered to me because it was in stock and not on back order , it was a clearance item and so I went ahead and purchased it . Come to find out , we are May 17,2022 , the box spring has been the last item I have received when in fact I was confirmed that it was going to be my first item due to it being in stock at the warehouse . I have been asked to rescheduled the delivery 4 times , I have been given delivery confirmation dates with arrival times , and on the same day of the delivery ; the shipment is cancelled stating that the item is on back order . I called customer service at this store and was told that the only thing they can offer me is to provide me a box spring that will be $69 more than the one I paid for . How is this the only thing you can do for me? This is not a solution? This has been a waste of time because I have to make sure I’m home to receive my items and my delivery has been cancelled on me 4x after it being confirmed . Horrible service ; never again will I shop here . Next time , just be honest with the customer and say that the clearance items are not guaranteed and they are first come first served . Don’t sale items that you don’t have in stock and have the person wait 3 weeks in a half for it . Do better please !

Do not buy from Ashley furniture. Save your money and go anywhere else. We bought the dining table from here. It took them 3 months to deliver it and when they did the table top was damaged. The movers that cam to set up the table cracked it being careless. Absolutely worse service ever

Went last Wednesday to see a living room set and received it Friday morning. Second time we buy furniture here. Last time January 2007.

Jonathan was amazing!! he was beyond helpful and made everything happen! he also helped me getting the best deal ever! if you ever go there please ask for him he will make magic happen!!! Cant wait for my mango wood table to arrive!!!

Transaction was quick and easy. Phillip took care of everything. Hope items comes back into stock and gets delivered when scheduled.

Our sales person Juliana told us incorrect information. I felt like I was in a bait and switch. I felt she was dishonest. My family wasted 3 days trying to get a bed for my son to be told there was going to be a delivery charge after Juliana told us there wouldn't be. We scheduled a 10:00 AM Saturday morning appointment based on her advice and then she mentions additional charges that weren't disclosed before. This is dishonest business practice. I do not recommend.

Great service. Fast delivery. Great new patio furniture.

My shopping experience was very pleasant. I was greeted by several members as I walked around, but didn’t feel ambushed like a used car lot! Sophia offered me assistance and assisted me with my search, selection, and delivery set up. Nice job!