Ashley Store | Daytona Beach, FL 32117

Walked in to browse today with no intention to buy. Was helped by Jay Jay who impressed me from start. He was never pushy but helpful when needed. As a local business owner myself, he was great! Thanks for the help. We’ll be back again soon(as we already have many times).

Marva was fantastic. Ask for her. We will love our new table and chairs

Nick was amazing at the Daytona Beach store. He took his time and explained everything and was very patient. I highly recommend him to anyone.

Beautiful store and excellent customer service with Jon J. Very knowledgeable, friendly, and showed great patience. I was able to leave with a beautiful and affordable bedroom set.

Jon-Jay was very helpful!

Excellent selections. Will is the best. We’ll be coming here for all of our furniture needs. Highly recommend.

UPDATE: I contacted the store, from the reply to my review, and they did absolutely nothing. They pretend to care, but do not follow up. Don't fall for their claims. I will NEVER shop here again, and I will warn all my friends and family as well. This store DOES NOT stand behind their products. I purchased a sofa for $1300 and after 2 months the fabric is wearing thin. After trying to file a claim with the warranty I purchased, it was denied. All these people care about is making a sale. I will NEVER purchase from Ashley again!

Our sales rep, Paul was very thorough and patient with us as we were trying to decide on three different sofa loveseat combinations. He extended himself in every which way he could. If you are seriously thinking about buying furniture, stop in and see Paul.

Our salesman Antonio was fabulous. Great knowledge of the different beds made sure we bought the right bed excellent personality customer service and listening skills really appreciate it. We’ve bought many things here and will continue to do so thank you.

Mavra was a huge help when my family was trying to pick out a couch. We'll be back again!

I bought a table, they delivered it to damaged. Told them that I did not want to accept it. They left the table. Then you have to call into a call center in the philippines heads up. They give you the run around 2 and a 1/2 weeks later. I still haven't got my replacement table.I went to the store.They said they can't help you.You have to go to the call center. This company is worthless and they give away the jobs to other countries or furniture comes from another country as well. I will not be recommended doing business with them..... I can tell by your cut and past corporate response , and the way you make people jump through hopes having to call talk to a ai.then transfer to a 3th world country where you pay them pennies on the dollar . And then i'm trying to figure out ways not to honor placing it and wanting to repair not replace.

Ashley Furniture store in Daytona is my top recommendation if your looking for any style of furniture they have it all.Ask for Jeff he was awesome helping us find just what we needed. he has a great sense of humor and so much patience and personality!!!!!

Provided Great Service and helped us choose out a living room set

The sales associate Jay Jay was absolutely great! Showed me every single one of my options, told me exactly what I needed to know. Helped me set up delivery and was overall just a great sales experience! Thank you so much for all the help! You really helped me bring my room together with your furniture expertise!

Marva is very personable and extremely helpful.

Mavra McCann was a great Advisor and helped me with all my questions. So Excited on my new purchase.

Micayla was wonderful solved our problem as I wanted a small sectional. She was knowledgeable and very patient .

JD was pleasant, helpful and got us the best deal available

Good luck getting in touch with your local store. Your call is handle by a virtual assistant in a foreign country. After several attempts, I finally was able to get transferred to the Daytona store and the rep who helped didn’t call me back like she promised. My order never got delivered and I don’t know why. Still waiting on a call from Lynn.

Let me start with the good, Hital was great! Now for the rest of the store and company are horrendous!l and that is putting it nicely! I have been lied to multiple times, put through the ringer getting transferred here then out the country, store wont pick up, all they can do it out in tickets, blame it on the hurricane, ect. When this has been going on since AUGUST! This is all for a piece of furniture that their own delivery team broke when taking it off the truck! This is just one of the many mistakes that delivery drivers made! My order was placed and scheduled for delivery but got postponed bc an item on back order. I figured ok i’ll wait a couple days. Then I get another call confirmation my delivery. I was trilled until the day came and they “forgot” to put an item on the truck. Right before they were going to leave, my husband saw a broken piece of furniture outside of our house. He questioned the delivery team. They took the piece and said they’re gonna take care of it and they threw the broken leg into the garbage and we’re packing up to leave. I thought they have to be kidding me. We had to stop them and say this is from one of the items you delivered and I’m refusing that item. I called customer service they said they will deliver a new one with missing item next week. Perfect next week comes and no delivery after it was confirmed I got a call an hour before expected arrival saying not coming and rescheduled for 2 weeks later. 2 weeks come they deliver one item and “forgot the other” long story short I still dont have the item after confirming it was in warehouse and being delivered. I’m done and I would NEVER recommend them!

I just spoke to your customer service today to track my nightstand I ordered on Sept 18, supposed to be delivered after 5 days from purchase date, via direct ship but I have not received the item until now. I do get that the item was pushed back probably not available but the customer care lady is BADDDD! She is not fit for the customer care because she said she can’t help me at all if the item is direct ship. Sooo, who can I ask then? The other store???? The Ashely general customer care is just directing me back to you. I have been a loyal Ashley customer but this lady in Ashley Customer Care DAYTONA is RUDE! Lucky I did not ask her name but please, put her somewhere else, not in customer care, please! Ashley is a good furniture store. The responsibility of Ashley should not end with the customer even if the item is direct ship from the courier. I dont get that! Bewareeee🤯

I had a good experience got a decent price and l was satisfied with jd the sales 👦

Went to the store looking for furniture. Was greeted by Will. Will was easy going and didn't push a sale. We found what we wanted and purchased. I would highly recommend Will for your salmaman!

Will was very helpful. We knew what we wanted and he had us out the door in 10 minutes. Won’t shop anywhere else for furniture.

WILL is amazing! Very knowledgeable and patient. Highly recommend seeing him. It was a great experience.

Mavra was great, very informative and professional.

Friendly, knowledgeable and gave us the right amount of touches to be helpful while still giving us plenty of time and space to explore, tryout and decide. Fair price for the value.

JD Remke was absolutely amazing! For once I enjoyed furniture shopping. He made everything i wanted come true! Made the process so quick and easy. I’ll definitely be back (hopefully not because another flood)

Julie was amazing

John Castro was a wonderful salesman, professional worked well with us. In approximately six weeks will be coming back to purchase another bedroom set and cinema room chairs.

Had a great experience in the Daytona Ashley. Michael Perez was kind and very knowledgeable. We bought a mattress and he told us all about where and how it was manufactured. Made us feel confident in our purchase. Thanks again , Michael!

Julie Lauer showed me a mattress that was awesome .The service was exceptional with a smile.

Mavra was great, very helpful but not pushy. 10/10 recommend.

Will was very helpful during our visit and helped us purchase the perfect sectional! He even came in on his day off to help us finish up the process. I recommend him and Ashley for your furniture needs!

We purchased a king bedroom set with the mattress and box spring. When it arrived the mattress was damaged and had to replaced. The box spring was too tall for the mattress for the bed we purchased. We felt that the salesman should have known it would be too tall, but when we tried to get Ashley to let us swap it for a lower profile foundation, they wouldn't help us. We had to purchase another appropriate foundation elsewhere and sell the original one for less than our original cost. There are a lot of great furniture companies in our area and we will be shopping at all of them EXCEPT Ashley in the future. When I have the opportunity to recommend a furniture store, it definitely won't be Ashley. Bad customer service!

Went for living room furniture. Will was my advisor salesperson. He was great low pressure but made sure I saw all the options. Shop with Will!

From the moment we walked in, we were greeted by Nick with a warm welcome. He listened to us and is an exceptional professional, showing us various options all around the showroom. He helped us select our new couch and rug, and we are very pleased! Great, clean showroom too!

Check out process was smooth! Will wasn’t a predatory salesman and gave us lots of space to walk around.

Quick and easy service with JD, got me some great discounts

Mavra was incredibly kind and helpful in helping us find the perfect sofa for us! She gave us plenty of space to explore, but was always available for any questions that we had.

Mavra was so kind and helpful in our first visit! She gave us space to pick out what we liked and then showed us the best prices and got us scheduled for delivery! Highly recommend to anyone in need of some new furniture!

Mavra was very attentive & helpful through the whole process of helping my mother finding the perfect oversized chair & ottoman for her room. Thank-you Mavra!

Jon was absolutely wonderful his personality and attitude was so amazing and over the top helpful.

Micayla, was amazing super helpful and friendly

Matt took great care of my mom and helped us find some great furniture for her. Thank you, Ashley Furniture & Matt!

Will was incredibly helpful and efficient in helping us find the sofa best suited to our family’s needs and restricted living room size. We’re repeat Ashley customers, and will continue to shop here!

Jon Jay Castro very knowledgeable and helpful

Extremely helpful and very professional young man. JD answered all my questions in detail .

We furnished our entire house with Karey Shrek and highly recommend her! She went above and beyond with service and suggestions. She even came to our house the day everything was delivered. There was an issue with a bunk bed that she worked diligently to get resolved. We continue to work with her. Highly recommend!

Will was great! He let us shop on our own. And when we were ready he was helpful with the whole purchase process!

John was great thanks

Mavra & John were very helpful. Both answered several questions & were never pushy nor did they hover!

Had the most amazing experience working today on designing my brothers home with Justin the sales associate. He was attentive but never annoying and listened to everything I said and was able to answer all of my questions. Highly recommend shopping here everyone who works there is super friendly and not pushy. Was able to furnish an entire home, 3 levels in under $10,000.

Great experience working with Nick! Can’t wait for our new furniture to arrive.

Jon Castro was great

Very helpful and patient. Delivery is less than a week!

Service was great

I absolutely love Ashley Furniture. If you go into Tanger Outlet location ask for Will. He was beyond amazing with help, and knows his stuff!

My name is Gregory Rosenheck. Do not buy anything from this store. I am not a crackpot I will have pics to prove what I say. 1. on 8/25/24 I bought a Stern and Forster mattress. While in the process of buying one I had to go to the restroom and then the agents switched the frame on me. I thought I was getting a Stern and Forster Frame but after reading the specs on this one I said ok. I'll take the Frame they wanted me to take. 2. On 9/5/24 I sent e-mails to report that my Frame was Squeeking and the edge of my matress was starting to Sag. 3. On 10/18/24 ( Reason for long responsive delay was because I had to go into hospital) A tech somes out tightens up all the screws on the frame. The technicians efforts did not fix the problem. he says Afterwards I did the best I can with the frame. in regards to the mattress he said he sees something but it's not sagging enough for Warrenty ( please be aware i only had the bed from 8/25-9/5 which is 11 days. from the first time i reported it. A $2000 bed This is BS. 4. Whenever I try to contact the store I get Customer Service in veitnam, or china. I called to complain and wanted to speak to the store. when they transfered me I was told by the agent the store refused my call and the technician said problem with the mattress was customer use and my bed will not be covered under warrenty. ( after 11 days) 5 I immeditly went up there and spoke to Michelle. She said the store would never reject my call and she did sees the problem. However she is not corporate or the manager. She said send the picture and she will see what she can do. Even if she can't do anything I still think she's the only one who provided me some genuine concern and customer service. However this does not change my opinion of the company. on the picture I provided below facing the wall look at the back left corner near the night stand This is what I want I want a new mattress and bed frame and the old taken out. If they will do that I will take down this review. however please note everything in this review is 100% true UPDATE. I tried to resolve it and now I want my money back. 1. The night manager said I shouldn't been sold that frame, yet he won't declare my mattress a defect because the frame broke that the day sales manager sold me. 2. Instead of giving me a heavy duty metal frame they wanted to sell me a bed set and wouldn't let me out of the store to researdh first. i was sold for an extra $500.00 3. The day manager won't declare the mattress a defect after 11 days because the tech said the impression wasn't deep enough. The night mananger said he won't make it a defect because it was the frame that broke the mattress. ( which they sold me) So now if I swtich the mattress they won't give m a 90 day warrenty on the new one. which is covered by store. The night manager gave ne $500 on a new upgraded mattress but when I orningally got the mattress it was on sale so it was close to a sale price or even exchange. 4. night manager promessed 1/2 off on the new wood bed ( which I really didn't want.) The 1/2 price never went on and I was charged $49 for a 10 year warrenty which I wasn't informed of. 5. Upon buying the new bed They wanted to do then and now instead of letting me go home to reasearch what I was picking out. I picked out a bed that was bareable, but later on from the reviews I found it was low quality. When I went back my sales agent had a rotten attitude with me by saying I felt sorry for you yesterday because I'm not working now you want a quality thing. He was also complaing that he was supposed to get off at 6 and stayed late for me to make me feel guilty. I asked him to stop with the attidue and he walked away without Day time sales manager offered me to get the truck here and get my stuff and give me a 100% refund but it has to get approved. I want my refund and I never want to go into Ashley furnature store again and I would say avoid this place their sales people don't tell you everything then you get stuck with Junk.

Great store . Friendly staff . Ask for Will, he got me all set up with an amazing bed and mattress set . Do not go next door, it's not worth it . Will had an impressive amount of knowledge on mattresses and now I'm supper happy and sleeping like a baby again . Thank you Ashley Furniture!

Julie in Daytona is incredible. We walked in from next door (rtg) where we found a couch my mom liked, but it was was pretty expensive and came with nothing else. Julie found an even better couch with the same fabric and put together an entire living room set with tables, rug, and even a throw blanket for $500 more than the one couch next door. So glad we stopped in here. Mom is re-starting after hurricane Milton, and Julie was very kind and helpful. Ask for Julie!!!!!

Thank You, Nick! Great service and look forward to coming back in the future!

Antonio was amazing. The easiest shopping experience ever.

Will and Antonio were very customer service very friendly and knowledgable. Got me the best deal and saved me at $500.00!

Marva McCann was great! Highly recommended you come see her!!

Mavra was such a pleasure to meet! She was very helpful with our furniture decisions 😃

Nick was awesome. Great customer service

Will is the best! He was extremely helpful and not pushy at all! Go see Will!!

Sarah did a superb job with her Customer Service. She showed me some furniture while I was window shopping even though I was not buying today. My intention was to figure out what I liked and I recommend if you walk into the store, ask for Sarah!

We came back to see Nick. He was very patient with all of our questions and helped guide us through the sale of furniture for our new home. No pressure at all.

Nick was wonderful helping my mother-in-law! She hates shopping for furniture (too many options!). Nick was so patient and understanding throughout the whole process.

I recently visited Ashleys and had the pleasure of working with Nick. He was an absolutely amazing salesperson! Nick was incredibly knowledgeable about the furniture and took the time to understand exactly what I was looking for. He never rushed me, and his friendly, professional approach made the whole shopping experience stress-free and enjoyable. Nick went above and beyond to help me find the perfect pieces for my home, offering helpful suggestions without being pushy. I left the store feeling confident in my choices, thanks to his expertise. I highly recommend asking for Nick if you’re shopping Ashleys- he truly cares about making sure his customers happy!

Will got us a great deal on our first sectional and dealt with how indecisive we were HAHA! Loved our experience and definitely coming back when we need a mattress and bedframe! Thanks again Will!

Had the BEST experience with Jeff buying furniture for our new house! He was so helpful and I would recommend that everyone come to this store for their furniture needs, and ask for Jeff!!!

I was looking for an oversized chair for my sunroom. Matt was very helpful. He showed me various styles and color choices. I found exactly what I was looking for. The checkout process was quick. Matt explained everything about financing, protection plan, and free shipping. I am very happy I went to Ashley Furniture.

Karrey Schreck was very knowledgeable and helpful and saved us a lot of time .We purchased a dining set and we are extremely happy with it .The delivery was on time as well ! I recommend this place ! We will definitely be back for future purchases.

Great place to shop for furniture. Jimmy was great to work with. We've purchased several pieces of furniture through him. And we'll keep coming back. Great selection. Great prices.

JD was very helpful , not pushy and quite knowledgeable. We r very appreciative. For his help .Nick was also right there to help us along. Thanks for the great experience . Jim and Tammy Reynolds

What a beautiful new location! Matt helped us pick out some great stuff and got us great pricing! Highly recommend working with Matt!

Worked with Antonio! Was a great experience and he is very helpful.

Will assisted my husband and I with the purchase of both a living room and dining room set. He demonstrated exceptional customer service and we greatly appreciated his assistance!!! We spent a couple of hours trying to determine what would best fit our decor and Will was spot on with recommendations.. Will is the guy for sure!!😊

Antonio is doing an awesome customer service. He listened to what we want and need. Always make sure that we are comfortable with finance plan.

Such a wonderful store and experience! Highly recommended!! Purchased with Donald and he made me feel comfortable and at ease with my purchase! So knowledgeable and seamless experience!! Showed me what I needed to see and saved me so much time!! Talked with Mikey one of the sales managers who also was friendly and great!! Thank you so much Now my home looks great!! Very happy!!!

Will is the BEST! Listened to what we were looking for! Very knowledgeable! Made the process very simple and fast!!! We will be back!

Do not buy from here! They tell you whatever you want to hear to get you to purchase. I was told if I was unhappy I could exchange and have up to 90 days to do so. I get inside and talk to Donald (my original salesman) and he still telling me ya we can exchange no problem. Then he says let me go talk to my manager comes back and says oh you have to buy one of equal or higher value! I called him out and said that's not what you told me 40 days ago because I made sure to ask because this is the most I've ever spent on furniture (thousands of dollars!) He admitted yes I did tell you that but the policy changed!!! Are you freaking kidding me.

Leona was professional, extremely helpful and wonderful to deal with.

We have been looking for the perfect furniture for our living room for a while. We found exactly what we wanted at Ashley and Jay did a fantastic job with answering our questions and making sure everything was perfect!

Will provided outstanding service , offering expert advice and personalized recommendations that made choosing my bedroom furniture a breeze. His friendly, no-pressure approach made the whole process enjoyable and stress-free!

Justin provided an exceptional mattress shopping experience with his friendly demeanor and extensive knowledge. He took the time to understand my needs, guiding me to the perfect mattress without any pressure, making the entire process enjoyable.

Bought furniture two months in advance on the date delivery they did not have items. As they were suddenly back ordered. Rescheduled delivery multiple times. Did not show up with in the four hour window of delivery. Charge astronomical fees for delivery ($400). They drop ship have no products in store and no local warehouse. Would never buy from them again. They use a call-center outside of the United States. Difficult to reach local store or management in the store. Their excuses is they are a large corporation, so no exceptions or changes can be made.

New Ashley at the Tanger was great, dealt with. Hiral Shah she was knowledgeable and great to work with reasonable prices as well!

Such a beautiful store. Very clean and organized! I took my grandma to the store since a friend recommended it, looking for a sofa. Jon did such a good job taking care of her and helping her to choose a good option. She ended up buying the one she loved! Thanks!! We’ll be back!

My parents house glooded with Milton and the sales man Nick was amazing. He worked to help them find replacement furniture and got them a great deal. I highly recommend this store and salesman.

Mike Hall gave us great customer service! We picked out a new bedroom set.

Antonio was amazing!! So helpful! Spent a lot of time with me even though I was indecisive! Highly recommend! So professional and great quality furniture!

Antonio was great! He helped us with everything we needed and had us out in no time.

Brandon and Hiral were wonderful to work with. They were so helpful and knowledgeable. I can’t wait to sleep in my new bedroom!!!

Hiram was extremely helpful! We selected 6 dining chairs to go with a copper topped dining table.

Mavra was perfect!!! Everything was quick and simple!!

Justin and will were very good to help and provide the assistance we needed and wanted. They were they were great

Leona was very patient and helpful as we searched for the right pieces for our new home.

Nick was awesome. We got a really good deal and couldn’t be more excited. This is a step towards making our new house feel like a home.

Nick was awesome and helped me find exactly what I needed. Big selection to choose from

Jon was a great help! He even pulled chairs around to the couch we were looking at. We will drove to come back to this Ashley for the great service! Thank you!

Nick and Mike were great help going above and beyond to get us the furniture we needed and love. Thank you!!!

Julie is ALWAYS AMAZING !! Knows the furniture and is always ready to help. I wait until she’s working because it’s always a pleasure !! The new store is just Beautiful and so relaxing to shop.

Patient, knowledgeable, pleasant to deal with. Yay Mike Hall.

For an organization that is so worried about Google reviews, I would expect better customer service and products. I recently made a purchase and My first item came damaged. I reached out to my sales person via phone and emailed with no response, Then I reached out to the warranty company and they were less than helpful, but did tell me to send in pictures. I sent in the pictures and then heard nothing. I called the store and I spoke with a manager named Mikey, who said he would look into it and if he didn’t call me back by Wednesday to call him back. (As a busy working professional, this is the last thing I have time for chasing after customer service). Today is Wednesday, I called asked for Mikey And Mikey was too busy to speak with me. Still no call back and damaged furniture.

Will was very professional and helpful, focused on customer service I and my lady will be back and highly recommend Will for your next purchase!!!

Paul was a excellent salesman. I will definitely be back and I will refer friends and family to here

Julie and Brandon were extremely helpful and patient while helping me buy a couch for my new apartment :)

Had a great experience with Will and he was very patient. Couldn’t have been more smooth and was awesome with recommendations!

Antonio was extremely patient and helpful with us. I would highly recommend shopping with both him and Ashley.

Antonio was great !!

Our salesman Will was very helpful and informed us of a 10% off sale. That was deciding factor on our purchase 👍

Antonio was amazing! Very friendly and helpful in finding the perfect sectional for our family.

Antonio has been sensational. We’ve been back twice and have purchased a bed and a sectional and have been extremely pleased with both. Will be back again.

Antonio was the best sales guy! We have come back and purchased from him twice. Very patient and helpful! Definitely recommend him!

Leona Reeves

Matt was helpful and worked with us to find the best couch to fit our needs.

Julia was fantastic. Helped me out with a beautiful solid wood bed at just the right price. Thank you!

Ashley furniture was a great experience for furniture shopping! Found so many beautiful pieces and Jimmy was so helpful.

John was a great help super friendly

The new store is beautiful and makes shopping very easy. Also our sales person Antonio Harris did an excellent job at answering all our questions and provided exceptional service from the moment we walked into the store. Would highly recommend asking for him when shopping there!

What a wonderful shopping experience I had today at the Daytona Beach showroom with my salesperson, Antonio. He couldn’t have been more patient, helpful and experienced. He knew his merchandise and took the time to do the comparisons between the two living room sets I was contemplating buying. He also went out of his way to schedule the delivery for my convenience and assured me if I have any problems or issues I could call him and he would be available to help. Antonio was extremely professional and an asset to your company. Thank you so much, Antonio!!

Paul was great, very informative and not pushy. Store is very nice with tons of options.

Great customer service very nice and respectful, funny and overall great store and very good prices awesome place definitely coming back and a big thanks to John for helping us get this amazing dinning room table!! Great place definitely recommend

Mike Hall was fantastic to work with. Make sure to ask him for him for all of your Ashley Furniture needs.

First, and last time shopping here. Pushy sales and yes, I did buy a couch and upon delivery realized it was too big for my space. I was informed by delivery person that I had 72 hours to return. I immediately called the store, asking about how to exchange for something different. It took over two weeks to get any response and I was told by email no refunds or exchanges, and that was it, could not get anybody on the phone to speak with

Great fast service from will

NICK IS AWESOME

Julie was so helpful! I had ordered two sofas and they ending not fitting. Julie was so kind as to assist me with the returns and finding something suitable. Will always use Julie at Ashely’s. Thank you!!

Antonio Harris helped me tremendously! Thank you Antonio for your help in the purchasing process definetly recomend 10/10

Paul was fabulous and very patient.

Will was awesome very helpful and understanding to finish the deal. Grateful for his help.

Mike H was amazing super knowledgeable and super helpful 10/10

Our experience at Ashley was easy and efficient. Matt was very helpful with our furniture purchase. Justin's extensive knowledge of his product was clear and helpful in finding a suitable mattress.

Matt helped us outfit our new home. He was knowledgeable and helpful. He figured out our preferences quickly and showed us options that fit our style and budget. Great experience and we were offered a discount, too. Highly recommend!

Wonderful helper people

Amazing store!

Will was our sales person. He was really amazing. Did not hover or pressure us in any way! Great prices compared to other stores around! Highly recommend.

Will was great and very helpful.

Mavra was so helpful & patient with me & had a lot of knowledge about all their furniture

Paul was great! He sold us exactly what we needed.

Mavra great salesperson. Patient and knowledgeable

My family & I came to Ashley Furniture for various items for our new home. Upon arrival, we were immediatley greeted by Leona, a sales rep here. She spent close to 2 hours with us & could not have been nicer or more knowledgeable of each item that we looked at. The whole experience was stressfree and they also had a promotion going on the day of purchase. I highly recommend both Leona & Ashley Furniture.

Antonio is a good businessman, he is good at his job,he made us a good offer, a very good person.

Paul is outstanding ! He was kind and courteous and helped us with all of our needs . We will be back to purchase more because of him .

Paul was the reason we went forward with the purchase. His care and his availability beyond the first encounter gave us the confidence needed. We are very pleased and excited to add a quality patio set to our dream home.

Leona did a fantastic job for us! Informative but not overbearing. She helped us to understand all the discounts and financing options. In all, it was a great experience, and I will be returning in the future.

Working with Mike Hall was a relief and breath of fresh air. His friendly demeanor made it easy to communicate. I went to several stores and was happy he didn’t put any pressure to make a purchase. Mike greeted me with a warm welcome and was available when I had questions. I appreciated the space he gave me. I spent a lot of time in the store and was the last one to leave before it closed. Mike waited and was very helpful! I came back to work with him specifically and was able to furnish 3 rooms of my home! Ask for Mike!!

Julie was very kind, courteous, and knowledgeable

Fabulous experience working with Paul at the Daytona Beach Ashley Home Store to select new furniture and bedding for our new Florida home. He was knowledgeable, professional, pleasant and accommodating. He knew his products, demonstrated the furniture qualities and made making decisions easy. Highly recommend the store and Paul.

Was awesome and Will was very helpful.

The customer service person was extremely knowledgeable, very polite and pleasant to work with. I will be a repeat customer because of her

Great and efficient service, Mavra. I would like to see more wall decor in general.

Sales man Nick did a great job! My husband and I were very indecisive and changed our minds multiple times. He was very patient, answered our questions, hunted for end tables to match an entertainment center. Thank you, Nick.

I was greeted by Paul at the entrance. He was very friendly, welcoming, professional, and knowledgeable! He helped me select the best bedroom set for my guest room! Im very happy with my experience and purchase choice! Thanks!

Will is the best

Leona did a great job showing us around the store and answering all our questions. She was extremely patient and very knowledgeable about the product.

I walked in to the Ashley store and Daytona Beach and I was met with the sales representative Paul. My family and I had amazing experience and actually bought the exact couch we wanted. Paul was very informative and helpful and choosing our new furniture.

Very professional and helpful, especially the sales person Paul. Took his time to explain everything. Highly recommend this location.

Paul is cool, knew what he was talking about

Well, had not been to this store and I’m glad I went. I had been considering purchasing through their website. The young man that tried to help me was very nice and made the effort. However, I was shocked, beyond shocked actually at the extraordinarily poor quality of the furniture. It all looked lovely actually but, upon touching and examining the pieces I found everything to be so flimsy and poorly made that I couldn’t wait to get out of there. I even asked to see their most expensive pieces and they were just as disappointing. If you want decently made furniture try elsewhere. PS. A nightmare to get anyone to help you over the phone.

They had exactly what we were looking for! Process was easy and convenient with a quick delivery time. No complaints!

Antonio Harris took care of us from the moment we walked in thru final transaction. I had specifics in mind and he patiently scoped everything out. I walked out with exactly everything I wanted. He's the greatest. Ask for him when you go. Thanks, Antonio!

Matt was the best. He is funny and personable and helped us find exactly what we were looking for. They had more options and better prices than Rooms to Go next door. You'll miss Matt if you go to any other store after this. We came back just for him!

Justin at Ashley’s here in Daytona, was top tier, didn’t haggle us or run us down, allowed for us to shop at our leisure and got us great deals. We are returning Ashley’s customers 5 years in a row, and he has been by far our greatest representative! Attention to details and I am very particular when it comes to interior design. Thank you Justin for all of your help, I swear he could run this store with his eyes closed!!

Great experience..was looking for a matress. Mavra was a awesome. I was in and out easy process. Found a great matress for a good price

After waiting for my sofa for 2 and a half months, dealing with numerous mistakes and receiving the wrong item twice, I contacted customer service multiple times. Finally, I was able to speak with Joel Cedeno, a store manager at the Ashley's store in Daytona where I made the purchase. Joel went above and beyond to ensure that the correct item would be delivered promptly. I truly appreciate his exceptional assistance, which completely changed my perception of this experience.

Leona was amazing 🤩 she helped us find what we needed so fast. Than you for your help!!!!

Michael was great. No pressure at all.

Made it easy to choose my setup. Little too much pressure to buy but it’s no big deal.

Service was really nice Jon: was very helpful I got this love seat sofa in black I can’t be more happy ❤️yall come see Jon today if you looking for a good sale rep

Antonio was super knowledgeable and he helped me so much! No sales pressure at all and I got everything I came I. Looking for! Thank you so much Antonio and Michael for helping me out!

I am very happy shopping in Ashley Daytona fl, Jhon and his Manager was very nice with us. Great shopping experience in Ashley!!

The quality of Ashley Furniture is superb. Antonio makes furniture buying a good experience. Got my item damaged and technician came to put order for the parts. Did not receive it yet. No one knows when it will come.

I highly recommend Ashley Furniture. Ask for Nick. Our shopping experience was easy. He listened to our needs, and assisted us in selecting the perfect sectional for our new Florida room.

This is my second time shopping with Jon, he is fantastic, I absolutely recommend him. His customer service and all his knowledge really sets him apart. Come look for Jon he is fantastic!!!!

Jimmy salesperson was excellent no one here pushy at all Great service

Best price I ever got MIKE YOU THE BEST MAN 👍🏾👍🏾

We had a wonderful experience with John today. He was a great salesman showing us all options we were interested in. We were able to buy our bedroom set, dining set, den set, end tables, coffee table and rug all in one store, which was wonderful. The prices were good with discounts given to us. I would highly recommend the Ashley store and John was wonderful. He worked with us on all our interests.

I went to Ashley in Daytona Beach. Karey was so helpful in helping me search for my sleeper sofa. I will definitely shop with her again.

Jon did amazing!

Julie was great!!!

Great customer service. Jimmy was super helpful and very personable guy

Ms. Karey was absolutely incredible! She was very informative, kind and has a great sense of style. We were able to find everything we needed, thanks to her! We were Ashley customers before, and always will be, as long as Ms. Karey is here! Best service, hands down ⭐️⭐️⭐️⭐️⭐️

Antonio did a wonderful job.

Hiral helped us out at the Daytona store. She was very kind, patient and listened to exactly what we wanted. She helped us streamline our delivery so it was cost effective and as fast as it could be. Great in store experience.

Love shopping at Ashley Furniture. I’ve been coming here for years. Donald is fantastic, love shopping here with him , he definitely knows what the customer is looking for when they describe what they need for their home.

Hiral was very helpful, great shopping experience.

Antonio and Mikey were fantastic and made the process so easy. In and out in less than an hour!

The service is awesome!Matt walk me through the whole store and found the perfect item for my new house!Thank you for your help today!

We shopped for a dining room table & Will helped us pick the perfect one for us. He was very patient and knowledge. Thank you!

Karey was incredibly knowledgeable and informative. We greatly appreciated all her help!

Wonderful, as usual. Great quality products, great service. Chinwe is amazing, a wonderful and kind Ashley ambassador.

Matt helped us finally find the table we have been searching for endlessly for months. So helpful and informative. He was such a gem! Thanks so much!

Great experience. The store is beautiful and the associates are so friendly! Easy financing as well.

Recently got a couch with Michael and he was just excellent helping me out! I received my couch today and it was seamless!

We had a great experience. They are not pushy and allowed us time to just browse. Karey Schreck was informative and helpful.

We had a wonderful experience buying furniture today, Hiral was very patient with all of our questions & us changing our minds many times. She was very attentive to all of our needs & I would definitely buy from Ashley again because of the wonderful customer service we received.

Julie was amazing so very helpful would highly recommend her top notch service. Cathy

Nice

My first time at Ashley, was coming in to browse around, Paul greeted us at the door, introduced himself and took us around the store and also gave us space and time to look without any pressure. Paul is a great sales person. I ended spending more than originally planned because he made it so easy.

(Translated by Google) Good attention from John! Very kind. (Original) Buena atención de parte de John! Muy amable.

Mavra was really great! She helped us build our wishlist for all of the furniture for our home. We are under contract currently so we will be coming back in a few weeks to finish our purchase! She was very nice and knowledgeable and we will be back to see her!

Jon was excellent thank you very much for helping me 😊

Paul was very knowledgeable and courteous!! AWESOME experience!!

Julie was absolutely wonderful! I came in undecided. She was very patient and helped me figure out what I wanted and made it fit with what I needed. I recommend anyone who’s remodeling or buying for the first time to stop in and ask for her. You won’t be disappointed!

Karey Schreck. Very Helpful. Very Professional. Love The Attentive For The Little Things ... Thank You Karey Look For At Ashley At Daytona

I am extremely disappointed with Ashley Furniture and their handling of my recent purchase. I spent over $4,000 on bedroom furniture, ordered on August 4, 2024, and it was delivered on August 14, 2024. To my dismay, one piece was cracked in half, and the dresser drawer wouldn’t close properly. I was assured a replacement piece would arrive on August 21, 2024, and someone would call to fix the drawer. Come August 21, there was no call about the drawer, and the replacement piece was delivered—only to be cracked in the exact same spot as the original. This meant I had to take two half-days off work for defective furniture deliveries. Things went from bad to worse. On September 11, 2024, I was scheduled to receive a third piece. That morning, I was told the piece was unavailable. Then, about two hours later, I was informed the truck was on its way. I rushed home, only to find out an hour later that there was no truck coming. As of September 13, 2024, my dresser is still not fixed, and the replacement piece is still not delivered. On that day, I received a phone call saying, "Your furniture was delivered. If you have any questions, please contact corporate," but there was no return call or resolution provided. I’ve called countless numbers provided by Ashley Furniture, only to be hung up on or told I need to speak with corporate, with no resolution in sight. The store’s phone number doesn’t work, and I am left feeling frustrated and abandoned. This entire experience has been a nightmare. I am ready to demand a full refund and take my business elsewhere. I highly advise against purchasing from Ashley Furniture if you value customer service and quality

(Translated by Google) Matt was very kind, patient and a great salesman, he tried a lot with us even though he didn't speak Spanish. Michelle was also very kind and cordial with us. It's good to know that they have great employees and servers. Thank you both so much God bless you 🙏❤️ (Original) Matt fue muy amable, paciente y un gran vendedor, se esforzó mucho con nosotros aunque no hablaba español. También Michelle fue muy amable y cordial con nosotros. Es bueno saber que tienen excelentes empleados y servidores. Gracias mil a ambos Dios los bendiga 🙏❤️

Nick was excellent today! We have searched everywhere & found the right price and set we were looking for! Outdoor patio will look amazing✅thank you Nick!

Great service!!!

If you are looking for an attentive, knowledgeable, and genuinely interested person in helping you find the perfect furniture for your home, MICHAEL is the guy. My parents and I had the best experience with him, he answered all our questions and provided helpful suggestions without being pushy. Simply the BEST. Thank you Michael. Btw we walked out with a beautiful dinning room.

Great service,store looks very nice

John in customer service is outstanding!! Made our purchases effortless!! Thx Ashley!!

Jon was great I will be back to finish decorating my house . Went over & beyond to help me and my brother out

Antonio Harris was the best salesman to deal with and made the process so easy and comfortable!

Antonio did a great job helping us find furniture and explain options available. Thanks for the great help!!

Will was amazing. Knew his floor so well and help me through my tough decision on what couch would fit perfectly into my space.

Will was great

Great experience! They had a wonderful selection. Will helped us find the perfect living room set. No pressure and he was very patient with us. We’re very happy with our furniture.

Salesman Jason was Great with an awesome selection of furniture and Great Prices.

Will was extremely helpful. Not pushy at all. Knows his job perfect.

Leona was extremely patient as well as helpful today ! I would highly recommend asking her to help you navigate the new store.

Great customer service. John was a great help picking out some new furniture

Antonia was an AMAZING salesman . Friendly very prompt. I a great experience

Matt was great. Knowledgeable about the product and got my sale completed with no issues. Will definitely come back to see him for my next home furnishings.

Donald Beckler was amazing!!! Not pushy, allowed us to take our time and talk between ourselves and find the perfect pieces with always being with in eye contact to answer any questions!!!!!

Julie Lauer is wonderful, very personal and a pleasure to be around. We have purchased a new living room set & dinning room set with her assistance. We appreciate her patience and guidance! Will be using her each time we are looking for furniture!!

Paul is awesome, very efficient and accomodating! Excellent costumer service! The new store is huge with a lot of choices!

Thanks Matt. It was great!

Antonio Harris was the best ever.

Jimmy was amazing, very helpful and knowledgeable! We definitely recommend asking for him and we will be returning!

Jimmy was great!!!!

Very professional and helpful. Excellent salesman. Smooth.

The store is very nice. John helped us and was friendly and very helpful. He answered all of our questions. We would shop here again.

UPDATE: A huge thank you to Michele and the store manage for rectifying this situation. Michele, much appreciation for contacting my aunt and helping her. I am sharing this for my aunt. PLEASE BE ADVISED of their POOR customer service!! After seeing what my aunt has went through with Ashley furniture in Daytona Beach, FL, I feel they took advantage of her due to her age, disability, and maybe thinking she would not share the information online, so I am advocating for her! "I purchased a sofa, love seat and glider accent chair on July 27, 2024, that was delivered on August 8, 2024. With me being handicapped and needing to walk with a walker, I immediately went to the store as soon as the opened on August 9, 2024, to ask to replace the sofa for another love seat since I could not walk through my living area due to the couch being much larger than expected in my new home that I had just downsized to. The store manager told me the decision was up to headquarters and wrote up the request to exchange the sofa for another love set and emailed it to them. Immediately the request for me to exchange the larger couch for a loveseat was denied. About a week later, corporate called and asked me to send pictures. I sent pictures showing my walker did not have adequate space for me to walk through. I had to contact them on Thursday, August 22, 2024, to know what corporate had decided. They again denied me to exchange the furniture. I was told Ashley would not take back or exchange furniture once it was delivered unless it was damaged. The difference in cost was only $50, and no one had even set on it. Per Ashely furniture return policy, “In order to receive the full amount of the refund described in this Return Policy, all item(s) must be:n new/unused condition”, so I am unsure why they are not working with a loyal customer for many years. I put a cover on it as I told the store manager I would do and do not have any animals or do not smoke.  I realize I should have measured before I purchased it, but I really thought the furniture would fit in the area. I had planned on buying a dining room set, but I will not purchase anything from Ashley furniture again. I have been a customer for many years plus I purchased a living room and two bedrooms from them ten years ago.  To me this is very poor customer service and people should be aware of this."

Justin was amazing. He took time to help us pick the perfect furniture for our family.

We recently moved to a smaller beachside bungalow and needed a much smaller living room set. We shopped at different places being shown much more couch and size than we need, left with the idea of ‘we know we can always come back.’ Then we went to Ashley’s. Wow, super impressed! My family & I were greeted by Mavra McCann, what a delight. To say she understood the assignment is an understatement. She joyfully showed us items that would work in our small space. Mavra also helped us move a sectional piece out of a floor model to see if it would work in our space. To us that went above & beyond what was necessary. She chatted with us while finishing our order and was so kind & friendly. Because of her, I believe Ashley’s will always our first choice when furniture shopping. Thank you Mavra, I hope you always enjoy our little beach town.

John was very helpful and full of knowledge of all the rooms we were buying. He was very patient in me not knowing what I really wanted and pointed out the things I didn't thing about buying and was happy he did! He has an eye on how to set up the rooms.

Great service from John J. He went above and beyond to show me what I asked for! I love my new sofa!!

I had a super fun and pressure free experience purchasing my new living room and dinning room furniture with the help of Hiral. Highly recommend.

I came in looking to furnish my new home. The store was clean. Staff was friendly and not pushy. Justin was Amazing! I will always go back to him. The sales Manager was equally nice. The reason for the 4 stars is the first people who did my delivery didn't put handles on something. A door was damaged on something else. I didn't accept a piece of furniture as it didn't fit. That same piece of furniture was scheduled to be delivered 2 x. I'm still waiting for my account to be credited. There are definitely some kinks with getting their products to the customer. Hopefully that will get worked out soon.

Mavra McCann was very helpful in our decision making process.

Beautiful new store! We went to look and ended up buying 2 pieces in the high-performance fabric. Jon was an excellent sales person, he was helpful without pushing us one way or another.

Jon-Jay was very helpful and took the time to show us all of the options in what we were looking for. We found the sectional we were looking for and the checkout process was smooth.

John was amazing, and patient he made sure that I was totally comfortable with my purchase

Went in to Ashley’s Furniture on Sunday looking for a bed and a shelving unit. Leona was friendly, curious and very helpful showing me the products available. Thank you for making the overwhelming process run smoother. Go in an and see Leona today!

Mavra helped me find a bedroom set for my son. She is by far the most helpful person I’ve met in my furniture search. She made the experience great and individual. It is the main reason I decided to come back and forgo other furniture stores. Her customer service is exceptional. If you are looking for a knowledgeable and caring experience, I would highly recommend Mavra.

Never received my item. Nightmare getting through to the store. You may want to post the actual time you open.

I recently had the pleasure of working with Jon, an employee at Ashley Furniture, and I must say, he exceeded my expectations. From the moment I walked into the store, Jon was incredibly respectful and attentive. He patiently answered all of my questions and helped me find the perfect furniture for my home. What impressed me the most about Jon was his exceptional customer service. When I encountered a problem with my payment, he didn't hesitate to take charge and resolve the issue swiftly. Not only did he fix the problem, but he also went above and beyond by personally calling me to keep me informed of the situation. Jon's dedication and problem-solving skills truly made my shopping experience at Ashley Furniture standout. I highly recommend Jon to anyone in need of a knowledgeable and helpful employee. Thank you, Jon, for your outstanding service!

Michael Hall was fabulous, his genuine concern for the customer. He made out visit very easy. Highly recommend Mike for all.your furniture needs. Great experience!!

Jon Castro was helpful and extremely knowledgeable. Made this easy!

After writing my original review on how great the store was I dont want to take away from my rep Hital she was great but the customer service of the rest of the store and company are horrendous!l and that is putting it nicely! I have been lied to multiple times, put through the ringer getting transferred here then out the country, store wont pick up, all they can do it out in tickets, blame it on the hurricane, ect. When this has been going on since AUGUST! This is all for a piece of furniture that their own delivery team broke when taking it off the truck! This is just one of the many mistakes that delivery drivers made!

This car is the best Ashley furniture store I've been to! Mavra McCann was awesome. No pressure and very knowledgable!

We went into this store for 1 piece of furniture that we saw previously. Out of the gate we were "approached" immediately. This is pretty typical of furniture stores that have NOT grown to provide better training for salespeople. We didn't want to be followed but was told the district manager was here so he had to follow us or get a new job. Really? Ashley should train their staff to be available but not hover so obviously. Also, we were told they have free delivery but the system wasn't working so we couldn't get free delivery. I repeat myself, REALLY? Either don't mention it or get a manager to override the system. With buying what we wanted we were still left with a bad soipping experience and doubt my future return here.

Stopped in while driving from St. Augustine to Orlando and Mavra helped us look at bedroom sets in multiple price ranges and answered any questions we had. She made us feel very welcome. Beautiful new store and we enjoyed our visit!

Great customer service with Mayra McCann!! So patient and awesome. I will be back

I had the best furniture buying experience here at Ashley Furniture in Daytona. My sales associate Jimmy was so helpful and very professional. He was able to show me all the current sales and saved me hundreds of dollars. I highly recommend!!

Purchased in Daytona with Mavra M, she walked me through the process to make sure I had everything I needed for my purchase. Helpful and informative. Great service

One of the best furniture shopping experiences! We were greeted by Will when we walked into the store. He told us exactly where to look and gave us space to find what we were looking for. He helped us configure the sectional to exactly the way we wanted. Will is the best! I highly recommend asking for him if you are going to Ashley!

Mavra was wonderful and this new store is beautiful

Love the new store ! A major improvement from the old location. The staff is very accommodating and helpful. Our sales associate Mariam Hammoud was on point and very knowledgeable about what we were looking to purchase. We ended up changing our mind and making a bigger purchase. No issue what so ever and the ease of the transaction was very easy and stress free. We will definitely be returning . Outstanding customer service Mariam Hammoud. Actually we returned today , same day we did this review 7/27/24, and bought more furniture with Mariam Hammoud. I requested her as soon as we walked in the door. Mariam is outstanding at what she does in your store . She's very kind and went above and beyond today. And Michael , the sales manager , was a great help today as well on the second purchase. Everyone is so pleasant and friendly ! I will definitely recommend Ashley's as the place to go for outstanding customer service and the place to go for their furniture needs.

Antonio was great to work with!

Antonio was our guy n he did a great job with us .. explained in detail n helped in every way he can . .. very happy with our purchase

Jeff was awesome. Not pushy. Gave us plenty of time to look around and make our decision.

I like the Ashley Stores variety of styles. They also have better prices than some of their close competitors. And they give a military discount which some others don't. I appreciate the friendly, helpful yet not pushy service we received.

We bought our furniture set just 10 days ago and they delivered our furniture 8 days ago. We saw the same furniture on Amazon a lot cheaper, so we decided to go into the store cause their website says they price match. They have the identical items on Amazon and clearly did not honor their Price match guarantee that says they will price match within 30 days. We figured they would keep their word and did not. We are not happy customers.

Everyone was very nice and helpful. Prices did not seem like much of a sale to me.

Will the salesman was awesome! He helped me so much! I brought in my friend and she bought a sectional off of him and went on and on about how friendly and how he helped her so much! So if anyone out there wanting to buy something make sure you ask for Will! He is Awesome!

This is the most unorganized furniture store i have ever dealt with. Waited 4 times for delivery and then called delivery, oh, its not coming today, it’s backordered. Seriously. I was due to get a credit for the inconvenience i am still waiting 6 months later, even after repeated phone calls. Tried to give them the benefit of the issue and bought matching additional pieces. Delivered today, supposed to be assembled and its not. Another phone call to Daytona store and as usual no answer and goes to customer service. Told this rep the issues of both problems. Assured me she would call back within 24-48 hours. If i could give this store a negative number rating i would. Go to any furniture store besides this one.

Very helpful throughout the whole process.

We came into the store looking for a recliner/ loveseat set. And ended up buying a whole living room set. 2 days Pryor to delivery I was looking for a couch cover and found our set on Amazon for $1,300 less than we paid. It says on their website 30 days price match guarantee. The store manager said not after the sale. Do not shop here they do not keep their word! Buy from Amazon it’s cheaper.

Antonio was great today thank you

Antonio greeted us at the door and was ready to help us. I appreciate how friendly & helpful he was. With his help, we were able to get EVERYTHING that we needed!

Came in looking for bar stools, ended up with 3 and a full bistro set. Our sales rep Hiral was super accommodating and got us a great deal. They're having a wonderful moving sale, so check it out before it's gone. Great deals and floor model discounts.

Hiral Shah was very knowledgeable and extremely kind. It was a pleasure to purchase furniture from her.

Furniture supposed to arrive 7/10 by premium delivery… $200. Corporate supposed cancelled my order which I had already paid for ($2200). Called and said they need to verify my information?! So you have my money and I have no product or resolution.

Mavra was a delight to work with. She helped us find the perfect bed for our new home. I highly recommend visiting her at the Daytona location.

Another great experience at Ashley Furniture. Our salesman Justin did a great job getting us the info we needed, assisted us in putting a room together, and scheduled deliver to meet our busy schedule. We will keep coming back and will always ask for Justin!.

Got a bed-sofa here with the help of Will (definitely ask for him!!). He was very knowledgable and professional and told us every detail.

It was an incredible opportunity to get some nice pieces of furniture at an incredible price. The sales person was very helpful especially after knowing the exact look we were going for in our new home.

Nick was wonderful. We went back and forth on a bunch of different options and finally got what we wanted and a good price

Great selection and quality. Great service!

Mike did a great job selling my husband and I a Sofa Bed Couch for our new Den! Also found some accent pillows on sale! Whoop!

I purchased a chair today at the Daytona store. Mike Hall was my salesman. He was super friendly and showed me lots of options. I'm very happy with my purchase as well as the service I received from Mike. Will definitely go back.

Very happy with purchase and Manager Mickie was extremely helpful!! He was above and beyond to help with my purchase!!!Highly recommend Ashley Daytona!!!!👌👌👌👌

We had the best service possible from Nick - casual - no pressure - alot of information, suggestions, details of furniture and ease of purchasing. The quality is excellent!

Our sales rep Hiral Shah did an outstanding job of getting exactly what we wanted at an amazing price. Thanks so much,!

Mavra Mccann was exceptional right from the start

Justin Ward was an outstanding sales advisor. This is our second time purchasing Ashley's furniture through him. The first time was in March the second was in late June. We are pleased with the quality of the furniture and Justin's helpfulness and knowledge of the products.

Awesome, Awesome

Justin was awesomw! Very polite and helpful!

Hiral was so professional, patient, and thorough in the selling of our furniture and mattress. Thank you so much for the assistance. We had a great time shopping.

Matt was very helpful, patient and personable in helping us make our decision with our sectional sofa today at Ashley's in Daytona Beach.

Will was very attentive and professional. 10/10

Will was great!

Mavra was awesome. She was a great help!

Nick was awesome, he gave a solution for everything we didn’t even have a second to form a question before he gave us a great answer. Miraculous service

Mavra was great. Very friendly and not pushy.

Julie is an amazing associate. She made buying my bedroom and patio furniture easy! She was super friendly and helpful! I give her 5 stars! After that, it all went down hill! The dresser was the first piece to arrive and it came damaged in 2 places. The drawer did not shut properly and had to be lifted in order for the drawer to close. Then I got a call to advise that the furniture was going to be delayed due to a missing piece. After that I decided that Ashley Furniture was not getting my business! I canceled the order and scheduled a delivery to have the damaged dresser picked up! I’ll never purchase from Ashley Furniture again!

I love shopping here and doing business with you all. I have been buying ALL of my home furniture from Donald, in Daytona Beach, for years now and every time has been a great experience. I will not shop anywhere else for my furniture as long as Donald still works there

Marva was wonderfully helpful!

Mavra is an amazing sales person. We've bought many times from her. Please ask for her and she will take good care of you!!

We ordered two desks and a bed, although easy to put together, three of the desk drawers pieces had the holes drilled incorrectly and we had to drill the correct hole locations to put the drawers together.

And Tony was phenomenal. I truly enjoyed his customer service. He’s very professional and if I had to come back to Ashley again, he would definitely be the person I’m looking for.

Great customer service. Leona was a great listener and really gave me some options that were going to meet my needs. In the end we got pieces of furniture that we really needed and were actually useful

Mavra was very helpful and patient very nice

Antonio Harris was the most amazing professional we could have asked for. Antonio made the process seamless and enjoyable. Thank you for this wonderful experience!!

We had such a great experience because of Chinwe. We just came in to browse quickly but found with all of Chinwe’s help that we were able to find a living room set and a tv stand. Prices were good and we will definitely be returning for additional furniture. Ron and Olga

Our Sales Associate was Chinwee. She was very pleasant and helpful. She asked us what we were looking for and led us to the furniture that most suited our needs. She then gave us time to look around on our own. She checked back with us to answer any questions and was able to locate other items that we asked about. We ended up buying what we wanted and left the store happy about our purchase.

Awesome experience!

Hiral was very helpful, she was very knowledgeable with all items we purchased and very patient. We bought a bedroom set, dinning room table, banquet cabinet, lamps, sectional couch and a large free standing mirror. We will be back. Thank you so much for such great customer service.

Mavra is super helpful!! It was a wonderful experience!

Very courteous and helpful. We are glad we went to Ashley after visiting several other stores.

Mavra was wonderful and helped me with what my daughter and I wanted. Thanks

Mavra was the absolute best she was patient and took time and made suggestions when we could not decide. We will definitely work with her again.

Antonio was an amazing sale person 👏 that was very educated on what we needed. Also knew the ins and outs of his store. Thank you Antonio for all your assistance.

Antonio, thank you for your patience. No pressure and great suggestions. Looking forward to my future purchases.

The best place to buy everything we need for our new home. Thanks Jeff

Jeff was amazing, very patient and helpful with our purchase.

Hiral! Was very helpful !

MAVRA!!! Go to Ashley to get your furniture and make sure you ask for Mavra to help you. She helped me fully furnish my apartment from start to finish, every detail! She is so patient, listens, and guides you every step of the way. Thank you for making my move so easy and for making my apartment beautiful!

Hiral was a huge help and took care of everything!

The sales rep was very patient, cordial and helpful.

This is ridiculous no one has had the decency of confirming that my order is going to be delivered I have left messages and have not received any reply

Excellent customer service from Jeff. I made multiple trips, he let me shop and checked in with me. Once I decided, I waited till he was working to purchase my furniture. He explained how it was made, the materials, and no pressure

Found the exact lamp I wanted at the Ashley furniture website and drove from out of town to purchase the lamp. When I walked into the store I was immediately greeted by an older woman that asked what I needed. I said I’m looking for a “corner lamp” she said “WHAT!?” I said “you know a lamp that stands on its own in a corner or behind a couch. And she said “No We don’t have those” “you don’t sell lamps?” “No” she said. It was also how she said it. Like I wasn’t worthy of being in her store. I was suprised as I drove here specifically for something they advertised. So, frustrated I got back in my car, looked it up on the website and there it was. Went back in and showed her the picture and she walked me right to it. Lost sale. I was going to buy it but she wasn’t making a commission off of me

Really happy with this experience. Been looking for awhile for a new living room set, Ashley has always been in the running. Went back a couple of time before settling on the Durapella set (since I have a big dog who loves to sit on the furniture). Matt was my associate. Mike is the assistant manager who helped get me the best price. Coordinated a delivery time, a few months away...really pleased.

Went to Ashley after doing some homework. To get furniture for our grandfather's new mother daughter suite. As soon as we walked in the door, I was greeted by Mavra. She was incredibly helpful, providing everything we needed to make an informed decision. based on the choices that we had made online. She showed us the furniture in person so that we could look at dimensions, test the firmness of the mattresses, and let us know of all the options that were available for the particular products. She didn't hard sell or upsell anything. She did ask if we wanted to look at dining room furniture as well. We hadn't come there for that, but we went with her to look anyway and found some things that we may purchase soon. Overall, it was an incredibly positive experience. When a salesperson makes you feel at ease instead of overwhelmed and pressured, it's a great thing, and it's rare. That's exactly what happened here. Photo is of Mavra next to one of the items we purchased today.

Mavra was very patient and helpful.

Mr. mickie and matt were excellent help! Everything I needed was quick and amazing.

Everything was quick and efficient. Matt was amazing and so was Mikey.

Michael, Matt and Michelle excellent service and great costumer service

Mike Hall was very awesome! Incredibly helpful, very knowledgeable and friendly from the moment we walked in the door! Absolutely no pressure and took us to exactly what we were looking for!

Had a great experience and our advisor explained everything very well and made it a great experience

Mike Hall was amazing and a tremendous help. Had a great experience.

Nicholas was great! No pressure but helpful.

Mavra was very helpful!!!!

First time shopping for a couch. Mariam helped us from the moment we walked in. She did an amazing job of explaining and answering and questions we had. 10/10 experience!

My wife and I were in the market for a couple of recliners and a queen size bed frame, so we swung into the Ashley Furniture store just off North Williamson in Daytona. We were greeted by one of their sales staff, Mike Hall. He asked if we were looking for something in particular, then told us where to locate the furniture within the store and how to navigate their pricing placards at each furniture grouping. He offered to accompany us, but when we said we were just looking, he simply said, "If you need me, I'm here all afternoon." We really appreciated his no-pressure approach. Eventually, we settled in on the items we wanted to purchase amongst their huge inventory. Mike pulled together the paperwork, including the sale pricing and delivery schedule. The store is very clean and laid out well. This is the second time we've purchased Ashley Furniture in the past six months and are satisfied with the quality of their furniture relative to pricing. Thank you Darryl & Christy

Moving out & stopped into Ashley’s to look at things in person. Mike H welcomed us & we made the entire purchase. Great customer service fast & professional. I’ll update you on our purchase when it’s delivered.

Mike Hall in Daytona was extremely knowledgeable about all the products we we’re questioning and even more helpful when it came to our purchase. Our experience was quick and easy and we will definitely go back for any future needs.

Antonio and Mike gave us great customer service. Be back soon!

Mike was excellent at getting me in and out,wonderful…

Matt was great!

Amazing customer service. Dealt with several changes in the fly and very patient. We are very happy.

Antonio was great🤗

Wish I could give 5 stars plus rating! Julie Lauer greeted us with a big smile and friendly greeting. We had looked at Ashley’s website and had a pretty good idea of what we wanted.as far as living room and dining room furniture. Julie showed us another sofa option that was better than what we originally envisioned. We wanted everything to co-ordinate but not be matchy matchy, Julie’s suggestions and professional knowledge hit that target spot on. Thank you, Julie, and Ashley for helping us make our house a home.

Unhappy with overall shopping and follow up experience.

Matt was great! Wonderful customer service!

Mariam was the most helpful associate I have come across trying to buy furniture she was so kind and honest!! I appreciate her help more than she knows!!

Very nice guy not pushy like most got in and out quick on purchase of living room set antonio was very good

Great experience with Mariam , I had so much fun shopping 🛍️ with her ♥️

Jeff was such a great help. He literally carried a chair around the whole store to make sure that shade of wood matched the coffee table we liked. Amazing service. Definitely coming back next time we need anything else.

Jeffrey Grimm was fantastic. Extremely helpful took his time with us gave us great advice. He helped us make some good decisions. We ended up buying more than we came in to buy it was avery pleasurable experience and we highly recommend.

Mavra was very helpful and patient with my constantly changing mind!

Mariam is excellent help and ver knowledgeable about the items available in the store

Mavra was easy to work with and very helpful.

Jeff Grimm awesome amazing experience

Mavra McCain was very attentive and helpful

We have used Ashley as our go to place for new furniture since moving to central Florida. Their selection is extensive and exceptional and their prices are very fair. First and foremost, however, the salespersons are great listeners who will show the customer what the customer wants.We continue to use our extraordinary salesperson, Karey Schreck, as she understands our needs and is a genuinely nice person who makes us comfortable and confident in our choices. Ashley is the answer to our furniture needs.

We are always treated well when visiting Ashley. Today was no different. Thank you so much to Mariam for making the purchase of our new living room furniture a pleasant experience.

Jeff G. Did a great job in the sale of my furniture. He was knowledgeable in the feature and benefits of my purchase Good job Jeff G

Matt and Mikey did awesome

Will was awesome and very helpful. He did not pressure us at all! Will buy from Will again! Thank you

Mike was absolutely wonderful to work with, he was quick to answer all of our questions and was just a delight! 5 star Experience for sure

Very happy. Matt help me and my wife find a good deal on a sleeping sofa. He was very patient and kind.

I purchased a California King bed from Ashley Furniture, and it has been a nightmare. The bed's side rails, footboard, and wood slats broke, and despite having an insurance claim approved, the error in my receipt listing these parts at $0.00 has left me stuck. Michael Perez, who handled my purchase at the Orlando store, made the error and is now working at this location. Melanie Hernandez and Sarah Ziera have been unresponsive and unhelpful in resolving the issue. Months later, my bed is still broken. Ashley Furniture’s customer service has been appalling, and I demand a resolution or a full refund. Avoid at all costs!

We came in a few weeks before we actually ordered what we needed just to see what they had to offer, and we were greeted by Hiral Mehta she was very quick to get us in the right direction where we needed to be. We came back today a few weeks later and she remembered us and again greeted us with a smile and great hospitality. If we ever come back to buy more furniture she will be the one that we will go through.

We came in to see the sofas. We bought a beautiful sofa recliner. Karey Schreck was our sales person. She was exceptionally knowledgeable and friendly.

Viral Mehta was very nice, and did an awesome job with helping us.

My experience with Michelle wonderful. She help me through the whole process.

Great customer service! Karey Schreck was awesome she patient and helped a lot.

Just place an order with Nike for new counch everything went good

Matt was amazing!! Definitely recommend him he found us an amazing deal and we were able to furnish our whole living room and even get a new mattress and still spend under $3,000. If you’re on the lookout for furniture come see Matt he’s the best!!!

Karey Schreck is amazing! We're outfitting a new home and knew we'd find the perfect furniture at Ashley! Karey is not only very knowledgeable, but she has been extremely friendly and we are so glad to have her as our furniture guide. Thank you Karey!!!

Great customer service, Mavra McCANN went above and beyond to help us 👏👏 ask for her when you are ready to buy furniture, she is the best!!

Very pleasant, treated us well

Matt was awesome! I can’t wait to go back and get every thing he recommended. Very patient and understanding.

Karey Schreck was very patient and helpful!

Found a new sofa with the wonderful help of Hiral. Thank you so much!

My wife and I have been to many furniture places in our area and Ashley's is really our "go to" place. First of all a HUGE shoutout to sales consultant Mike Hall for helping us in every step of the way to furnish our home. Currently Mike has helped us to purchase two of our bedroom sets and a living room set as well. If you want a place to go without the feeling of getting hounded as if you were walking on a used car lot, then this is the place to go and ask for Mike Hall!!

Great customer service from Mavra and Matt. They were very helpful with not only helping select the correct living room sectional and with the closing of th sale. Thank you both!!!

Maria was super patient with me and offered me superb customer Service! She was very nice!!

Everything began with Hirai Mehta. Ms. Mehta was our initial contact through the door of Ashley Furniture. Without her experience on the show room floor and her knowledge of multiple brands and labels, I feel my experience shopping for furniture would have been very challenging and overwhelming. Ms Mehta ability to hear me on how I was attempting to decorate and purchase furniture for a master bedroom, dining room and living room and her complete understanding of the look I was going for was invaluable. Once we looked at a few pieces she confidently lead me on an amazing journey of possibilities. The quickness of her navigating the floor and ipad was amazing. Once all complete, I felt very satisfied with her professionalism and believe my experience was greatly decided by Ms Mehta. Thank you so much for your time and kindness.

Mavra McAnn met us at the door and provided excellent service, answering all of our questions and providing warmth to the experience. She is enhancing the Ashley brand every day.

Mavra mcCann was fast…super helpful and efficient. Help us find the perfect outdoor patio set.

Mavra has helped us with our selections on a few occasions… Would definitely recommend her!

Matt was very helpful and friendly. He was able to get us some great deals for my first apartment.

Matt was great! Highly recommend.

This store was great. We bought beds, frames, and kitchen table from Matt our salesman. He is very helpful and patient, we enjoyed working with him. Today we are back for a tv stand. Glad Matt was here again to help us. Pleasant experience.

Knowledgeable saleslady named Hiral.

MAVRA McCANN was an awesome salesperson in assisting us through the process in obtaining our new furniture. She thoroughly explained all our questions so we felt at ease with our purchase. We will definitely come again!!!

Mavra Mccann is the best. Walked us all around the store and made us happy

Mavra was so wonderful! She helped our family as we transitioned into a new house with new furniture! We can't appreciate her help enough! Thank you!

Visited twice, first time to look at options and second time to purchase a couch after I got dimensions. Matt the salesman and every other person there I talked too were absolutely amazing! Great customer service and talked me through everything buying my first sectional!

Nick was awesome. Made shopping easy and hasslefree. Thank you!

Thanks Matt and Miriam. They made our furniture shopping experience nice and easy. Very personable and professional!

Mariam at Ashley furniture was great very kind greeted us when we walked through the front door kept checking up on us to make sure we were finding what we were looking for and when we did find what we were looking for she helped us figure out everything down to size and dimensions and what would fit! Would definitely recommend them and her over and over again! Thank you again Mariam

Very glad with the service provided by managers Joel, Mickie also, Leona, Matt and Hiral. Bought entire home furniture. Great service, great furniture !

Hiral Shah was very kind and helpful, thanks so much!

Nick was extremely courteous and helpful. He showed a few choices and allowed us time to discuss our choices. Would recommend Ashley to friends and family.

Great service! Gigantic selection! Found a fantastic deal on a kitchen table and chairs for our new home!

Great experience. Hiral is great. She has been a big help in furnishing our home.

Maces MCcannn was so helpful

Had a great experience with our purchase of our locingroom set. Matt, our salesperson, was very friendly. The whole purchase process was professional and efficient!

Marva was awesome very helpful.

I can’t stress enough how easy and helpful Leona is to work with. She follows through, does research and is very knowledgeable about the inventory, quality and design of the furniture. I have worked with her before and was so impressed, I saved her contact information. I would definitely call her again. She’s not just about a sale, but rather about making you happy. Now I just pray delivery etc goes well

Leona was wonderful. She listened to what I was describing, and showed me exactly that. A good experience.

Jeff from Ashley provided exceptional service!!! From his warm demeanor to his extensive knowledge of the products, Jeff made our shopping experience truly enjoyable. He listened attentively to our needs and helped us find the perfect furniture pieces to complete our home. His professionalism and genuine care for customer satisfaction are commendable. We highly recommend Jeff to anyone looking for a seamless and pleasant furniture shopping experience!!!

HIRAL SHAH IS EXTREMELY HELPFUL AND VERY PATIENT..HELP ME FIND RUGHT FURNITURE.. DEFINITELY CONE BACHTO BUY SGAIN WITH HER.. HIGHLY RECOMMEND TO HIRAK!!

Nick, our sales guy was great. He showed us just what we were looking for. He was patient, kind and we left the store to check out other stores - only to return to the option he showed us.

Hiral was wonderful.. very pleasant ..

We purchase a full bedroom set from sales associate Chinwe. She was fantastic! Unfortunately we measured afterwards & turns out it wouldn't fit. Chinwe never made me feel bad & was super helpful. We will be making future purchases with her again soon! Thank you Chinwe!

Awesomeness

We bought a living room set at the Daytona Beach store and had it delivered on March 1,2024. On delivery we noticed damage to one of the recliners. We notified Ashley and followed their directions, photo of damage and photo of model. We were informed that a technician would be out to repair the damage. Made an appointment, the technician arrives and does the exact thing that I was instructed to do. He took photos. After several weeks (45+ days) of no response I called and asked what was going on. They informed me that the “piece” would not be here until May. I asked for my money back and was told they could not do that. They could repair it or get store credit. How do you repair leather? How is it going to look compared to the original furniture. We chose to get a store credit. We went to the Daytona Beach store and were told that we have 30 days to choose or we would lose our money ( over $1,000). Why can we not get our money back? Why is it that we only have 30 days to choose a replacement. We are VERY DISAPPOINTED with the way this company/store is handling this problem. I would give it 0 stars if it were an option. We have purchased several pieces from them before and have never had any problems until now. VERY DISAPPOINTING

Jeff was great and super helpful!

My husband and I were in the store today and was created by karey Schreck! We are in the process of building our home and came in today to start looking at our new furniture ideas! Karey was extremely helpful and we will be back to work with her once we are finished with the build! It was a pleasant experience! We will be back

Nick helped me lock in exactly what I wanted! Everyone was friendly every visit. Can’t wait for my new stuff to arrive!

Such a pleasant experience shopping at Ashley Furniture in Daytona Beach. Mariam was so helpful, I was feeling overwhelmed and she made suggestions that really pulled everything together for me. She was so patient, friendly and had a great eye for decorating. I highly recommend Ashley furniture and Mariam.

Mavra was fantastic! She understood exactly what we described and found it in the store! Awesome experience

Marva was fantastic. So helpful and so patient. I came in and didn’t really want help and when she started helping I realized I couldn’t have done it without her! Thank you Marva!!

Matt was very helpful with finding the right couch for us.

Matt was very helpful in helping me to pick out the perfect piece of furniture !!!

Great service from Nick! Great price and colors we needed to match our home. Offered great 5 year warranty to help protect if anything happens. Definitely will be back.

Matt was super knowledgeable and helpful in our bedroom set purchase!

Wonderful sales associate Hiral she was so helpful and took her time making sure I was able to get everything I needed

António was AMAZING. My husband and I recommend him to everyone we know. Great experience!

Mavra McCann was awesome and extremely helpful!

MAVRA is great! Super fast and very helpful!! I will be back!

Had an excellent representative of tour Daytona store(Marva)assist me with my purchase of bedroom and living furniture. She was very professional and was able to provide the service I needed to accomplish my goals thank !!!!! Hats off and a Hank You Bill Mullens

Do not buy the extended warranty . We did . Covers not much more than spilling milk on it . Recliner chair cushion became uneven . They sent someone out to look . He never called us back with a resolution. Called the store , they sent someone out . He never responded back to us either . Called corporate. They said “ your issue is not covered “ 5 year warranty for nothing . Won’t be back .

Mavra was great

Nick was very helpful and pleasant I didn't feel pressured when I came into store. I told him what I was looking for and he showed me several living room sets. I also bought a dresser and new Sealy mattress. I am very pleased with my purchase

Mavra was amazing to work with. Very happy to help you work through your vision even as it changes to make it happen

Matt at Ashley's was fabulous! We informed him of our preferences in a living room love seat, a bedroom set and a cooling mattress. Matt provided a great set of options and we were able to try everything out! We were so impressed! Thank you Ashley's and Matt!

Ashley Furniture offers a wide range of stylish and affordable furniture options. Their products are known for their durability and quality craftsmanship. We were blessed to work with Schreck and she was the best.

We had an amazing experience here, Schreck was very knowledgeable and had such great customer service. Go and see Schreck today.

(Translated by Google) Michael Perez, Ashley's manager, is an exceptional professional. His leadership and vision have been fundamental in the service. Michael has a great ability to motivate and inspire the purchase of our findings, which has generated a positive and productive environment. Thank you 🤩 (Original) Michael Perez el gerente de Ashley, es un profesional excepcional. Su liderazgo y visión han sido fundamentales en el servicio . Michael tiene una gran capacidad para motivar y inspirar a la compra de nuestra fornitura , lo que ha generado un ambiente positivo y productivo. Gracias 🤩

Mavra the is excellent Excellent service, very friendly. I recommend it to people I know

The manager and all his staff were. Very kind, especially Mavra, who helped me with my purchase. 100% recommended (female) The manager and all of his staff were. Very kind, especially Mavra, who helped me with my purchase. Recommended 100% (male)

On the day of purchase of 2 love sofas we were guaranteed they were in stock. Delivery was scheduled and were told we could not change that date. We then received 3 different texts confirming the delivery date until low and behold Ashley Furniture changed the date with no reason given. It is supposed to be today. If they don't deliver today we will be cancelling the order altogether.

Donald was so easy to work with, helpful but no pressure

Had what I wanted but would have had to wait a month and a half for availability and delivery. I've always liked Ashley furniture and very nice sales folks.

My husband and I have consistently found this store to have quality products at great prices. The staff is very friendly, too!

Antonio was great to work with!

Antonio was very helpful and made my purchase a very pleasant experience.

Leona was very professional and knowledgeable, great shopping experience

Very pleased with Mavra MvCann, courtesy and advice.

Marva was very personable & helpful!! We were in and out in around 30 minutes with a new bedroom suite!!!! We recommend her highly!!!!

Working with Leona is always so easy, seamless, and stress-free. She is extremely knowledgeable in her field and great to work with!

We visited the Daytona store. Matt was great! We told him what we needed and he delivered!!! The entire process was EASY! And we can expect our purchase next week. What furniture store promises that?!? Ashley furniture has a loyal customer! Thank you!!!

My partner and I went into the store just to look around for some new furniture. We were greeted by a sales person named nick. Nick saw that we were young and took advantage to say the least. He asked if we were going to look into financing and it was a possibility for us. He told me there was a way to check what we could get approved for and that it was just a soft credit check that would give us an estimate so we could search in our price range. I confirmed with him multiple times that it was just a soft credit check because I had no interest in signing up for a credit card. We went over to the kiosk and it asked me questions and he was guiding me through the questions it told me the amount and he instructed me to hit “I agree” he rushed me by saying quick you have to hit “I agree.” It then popped out that I had signed up for a credit card. I was LIVID but I remained respectful and left the store. We then spent the next TWO HOURS trying to contact anyone about what just happened. I am young and have worked very hard to maintain good credit even in this impossible economy. Ashley’s customer service redirected me a bunch of times and sent me on a goose chase. Customer Service told me I had to contact the store and the store told me I had to contact Customer Service. In the end they basically told me there was nothing I could do because “I agreed.” I decided to give up with Ashley and just cancel the card when it came in which I did and it ended up TANKING my credit 54 points. I will never be shopping or supporting ashley home store. They should be ashamed of the business they’re conducting and what they’re allowing their employees to do.

Keryn was our sales person and very easy and great to work with. Always been happy dealing with Ashley’s furniture.

(Translated by Google) Mavra McCann (Original) Mavra mccann

What convinced me to choose Ashley Furniture was the exceptional service provided by my advisor, Mariam Hammond. Mariam truly embodied the role of an "advisor." Her professionalism, customer service prowess, and knack for building rapport were truly remarkable. She attentively listened to my needs and offered valuable suggestions. Mariam's honesty in guiding me and her willingness to explore various options went above and beyond my expectations. Thanks to her, I ended up buying more than I initially planned. I highly recommend Mariam, and I definitely intend to return for her assistance with future furniture purchases.

(Translated by Google) I went to the location today and received tremendous service from Matt. He helped me with all the questions I had and was always on top of what I wanted. I ended up buying a living room set and with good service. Highly recommend coming to Ashley Store in Daytona. (Original) Fui al lugar hoy y recibí un tremendo servicio de Matt. Me ayudó con todas las preguntas que tenía y siempre estaba al tanto de lo quería. Terminé comprando un living room set y con un buen servicio. Super recomendando venir an Ashley Store en Daytona.

I went to the store today and received a wonderful service from Matt. He was very helpful in every aspect. I was looking for a living room set and a mattress set and he went above and beyond to show us exactly what we were looking for. I highly recommend Ashley Stores at Daytona Beach location.

We just Purchased couches today, Mariam was super helpful!

The service technicians are always a tentative. The furniture is beautiful and worth the money.

Will was awesome supportive and helped us buy our new and first ever kitchen table. He made it easy and simple

Mavra was super helpful and patient with us. Thank you Mavra and Ashley furniture!

Great sales people! Very friendly, helpful staff. The store was designed to be very visually appealing. Overall, a great place for furniture! ⭐️⭐️⭐️⭐️⭐️

Antonio was incredibly helpful in picking out and financing our new living room set!

Mavra mcCann helped us and was amazing and tireless. She stayed late, helped us with financing options, and went above and beyond to make sure we were happy. We're very grateful!

The store has a lovely selection of attractive furniture. My salesperson, Mariam Hammoud, was very pleasant, not pushy, knowledgeable and honest. However when I got the set in from the manufacturer it had a number of defects. Photos attached. Initially it was a no refund policy, come make another choice from the store. But there was nothing in the store that I cared for that would work in my home. So I worked my way up through the corporate resolution dept. and finally received a refund. I am now on my third set of furniture purchase attempt, from Wayfair this time, and it came in defective. Sadly, I don't think that any of the furniture manufacturers are doing very good work these days. But, I don't blame the store for that.

Mike Hall was great to deal with. Took great care of me and made it easy to purchase from Ashley.

Julie was very helpful. Took time and listened to my needs and I bought everything I needed there

Antonio was the best! I found what I needed in record time, wrote me up quickly. He made the process of finding what I needed so simple! Love this store!!!

We can not say enough good about the Ashley Furniture Store in Daytona! We literally pick up a phone (while in Wisconsin )…call Florida - tell them what product we want to purchase and deliver to our place in Florida. We get an email - make purchase with our card & furniture is set to deliver. We have done this multiple times. The ease of transactions is remarkable. Kudos to Mike and Jeff at the Daytona Store!

Antonio allowed me to shop then answered questions when I was ready. The purchase was smooth without any issues.

Visited a store on international Daytona Beach, there I was met by Miss Chinwe who offered exceptional service. I bought a bedroom set with little to no convincing and I was thoroughly informed about my purchase to make sure I was satisfied with my choice of furniture.

Thank you, Marva for a smooth and great experience at Ashley’s. We love our new couch! We also appreciate you being so patient with us as our 2 year old was running around during the transaction 😂

Great experience with Marva!!! Prices were also great!

Mike and Matt were awesome to deal with. I def suggest asking for them.

Lenore was amazing. She had tons of knowledge and went above and beyond, helping us make decisions on everything from couch to mattresses and patio!! The selection was awesome too!!

My customer service rep, Chennwe was amazing and very helpful! I will come back here to shop.

I was absolutely thrilled with a customer service given to me by Hiral Shah of the ISB ASHLEY Furniture store. She was informative, gracious, and incredibly patient during the process. What I enjoyed most, was her calm, demeanor, and professionalism. I am certainly coming back to the store to purchase other items for the home. The store manager, Mike, also made it a point to introduce himself and ask if I required any further assistance. Overall: a very well managed, friendly, and beautiful store!

Nick was fantastic and he helped us find exactly what we were looking for! Very friendly and did not feel pressured. Also, furniture was in stock and fast delivery! We will be back!

Mike Hall did a great job as our salesman once again! Very knowledgeable, helpful and efficient!

Mavra was amazing and got me exactly what I needed!

Mavra helped me with my purchase today👍🏼Great sales person!!

We worked with Mavra! She was amazing and made sure we found everything we wanted. Thank you!!

Mavra was so knowledgeable and helpful. I would definitely shop there again.

Great employees and amazing atmosphere. I received fast and friendly help with my Ashley's account and with finding a perfect recliner. Amazing all around! 😊

WALKED INTO THE ONLY TO BE GREETED BY A FRIENDLY SALES PERSON BUYING WAS EASY AND NONSTREEFUL I DO RECOMMEND BUYING AT ASHLEY STORES

My husband and I bought 2 Partytime recliners from this store as well as the extended warranty. In early 2023 partytime had a recall on their cupholders due to a fire hazard and we were instructed to leave them unplugged which is pretty difficult since that was the only way to recline. Multiple calls were placed to this store and Partytime with absolutely no help whatsoever. So after 10 months with no help from this store, on our own we finally got to corporate who has a technician coming in a week. In short, buyer BEWARE!

Ashley Furniture has a wide variety with reasonable prices. Our sales person, Mariam was professional, informative and friendly. Mariam has an awesome personality and extensive knowledge of furniture! The questions on furniture and pricing went beyond closing time and I didn’t feel rushed at all.

It is as you would expect. They try to sell you everything they can. But otherwise not a bad experience.

"Love this store! I bought a mattress and bed frame. Huge selection and a beautiful showroom. Karey was friendly and helpful - not pushy. And the store is just fun to browse for home decorating ideas!" -Adrian king

We had a disaster and lost everything. Once insurance dropped. These guys made sure we had what we needed. Adjusted prices to make sure we got it

Not good. Gave us 3 different delivery times that have not been met. And we have already taken our furniture out, so we just don't have any!

I have been shopping at Ashley Furniture for over 15 years and will only buy from Donald. Donald is the main reason we always come back.

Make sure to plan to stay home all day if you order anything to be delivered. They kept changing the time frames on us and disnt show up until 8:30pm when it was scheduled between 1 and 4pm. We have a baby that goes to bed at 8. Not happy!

From the moment I walked in the door, Ashley Furniture made me feel welcome. Julie Lauer, my sales rep, was extremely helpful and patient with my mom. Can't wait to get my new furniture!

Mariam was very knowledgeable and accommodating. Will definitely shop here again for all my furniture needs.

Great prices and Jeff Grimm was fast and efficient in processing our purchases. We enjoyed the no pressure sales approach and he answered all our questions.

We had a great shopping experience with Mike he was very helpful and not pushy.

Just moved to Palm Coast and we needed alot. When we walked in Matt greeted us warmly. Showed us around spoke with us about what we wanted made some suggestions and then let us be for a bit. We were able to look around in peace. Matt was there when we were ready to ask questions. Try things out and make our decisions. He was a joy to work with. Had some great stories to tell and really just made us very comfortable. We purchased quite a bit. And we are very happy with our purchases. Made our house a home. Highly recommend this store the products and Matt! Thank you Ashley furniture. We will be back

I bought a 1000.00 recliner. Within two months, it broke. I have been fighting with the rude mangers in the store, now we are fighting with someone with corporate. They have sent someone to my house 2 times and they don’t have the part , then it was going to be ordered nothing! Corporate is no help I have asked for my money back. I have emailed sent pictures it takes days for them to answer. I would NOT recommend them at all.

Great experience. Antonio was very knowledgeable and helpful which made our purchase much easier. Happy customer here!

Mavra was super helpful. We walked back and forth at least 3 times through store trying to decide on our purchase and coordinating the items. Very patient

We absolutely loved Jeff! We will be forever customers because of him! 🩶

Our salesman did an excellent job. On the way in we told him exactly what we wanted and he took us directly to it. Very nice couch and love seat. Really looking forward to delivery on Saturday. However, wasn't excited to learn the delivery team doesn't take the old out of the house. Not even to the curb. We had a pretty good sized sectional. Hired someone.

Matt was very helpful. Great customer service and great selection in store

Antonio was amazing! Thanks for all you help!!

Walked into the store and was greeted by Jimmy. Told him what I wanted and it was actually in the store. 20 minutes later the purchase of a desk, bookcase and side table was complete and I was heading home. Great service!

Found exactly what we wanted. Service was friendly and prompt!

Mavra is very personable, helpful and easy to work with. No pressure salesperson. Loved her patience with us as we were buying for 3 rooms.

Antonio was very personable and honest. All the qualities we appreciate and your company should commend!

Sales person was very professional. He was not pushy. I got what I need it was in and out. Thank you.

Marva was the most helpful!! please give her a raise!!! you cannot lose her!

Mavra was so sweet and patient and super helpful in helping us choose our new furniture.

The sales rep was wonderful. Very patient and helpful.

Matt Meyer was excellent. Very patient and professional

Great experience! Nick did a great job helping us make the right choice of sofas for our living room space.

(Translated by Google) For the first time I visit the store and I don't have to serve as a translator. Thanks for bringing someone who speaks Spanish. Thank you Mike for your help with my sister. Thanks for having someone who speaks Spanish. Great Service, of I can give 10 stars I'll do it. See you soon (Original) Por primera vez visito la tienda y no tengo que servir de traductora. Gracias por traer a alguien que habla español. Gracias Mike por tu ayuda para con mi hermana. Thanks for having someone who speak spanish. Great Service, of I can give 10 stars I’ll do it. See you soon

(Translated by Google) Very good service. Happy that they have someone who speaks Spanish. Thanks, Mike. Very professional. (Original) Muy bien servicio. Feliz que tengan alguien que habla español. Gracias Mike. Muy profesional.

went to look for furniture and a gentleman by the name of Michael helped me and my my experience super smooth and simple! Give this man a raise!!

Salesperson was outstanding...delivery was prompt and furniture was just what I wanted....great quality!

Awesome job!

Karey in Daytona worked with me to get my large order processed. Tremendous customer service!

Karey was very helpful. Out of all the places I went to shop for a bed, I feel like she took care of me the most. The process was also easy and quick. No pressure sales at all!

So happy with my purchase. It will be a while new look to my living room. Thank you Leona for being so helpful

Bad Furniture Quality and Bad Customer Service. Not buying anything here again.

My sale person Antonio Harris was very good and patient with me done a very great job thank you

Leona was amazing. Found exactly what we needed and dealt with our excessive mind changing! Even rearranged things to help us see what worked best!

Antonio and Mike were fantastic to work with! Antonio was patient I working thru my decisions! Great folks to work with!

Super easy experience. Donald Becker was a great help. Will be back to buy more

Great experience! Mavra provided exceptional service.

My sale person Mariam was wonder, not pushy and down to earth.

Antonio, was a wonderful salesman, he didn't hover or push for a sale. We explained what we were looking for and he lead us to opinions and let us explore. He was very good at helping us find Complimentary pieces that match what we wanted even though it wasn't a set. Gave great advice and had a great personality. I would recommend my friends and family to this location but they don't deliver to Texas. Thank you.

Matt was amazing!! Great service. Will be back just because of Matt! Thank you! :)

Matt you are awesome. Thank you for such a wonderful service.

Best furniture buying experience I’ve ever had. The sales people are súper helpful and knowledgeable. 100% recommended!!

Great service ever, now I can said I’m sleeping like a queen.

Salesman Nick was AMAZING cannot stress how much patience he had!

Justin very knowledgeable, kind, deserves a pay raise and bonus.

Leona was very knowledgeable. Job well done!

Joel the manager was absolutely amazing. Had a few problems that were not the stores fault, Joel went out of his way and quickly resolved any issues. Extremely satisfied with product and the customer service Joel provided was exceptional. Will definitely shop Daytona store again.

Leona was very knowledgeable on the pieces we were interested in

We spent $3000 on a sectional, paid $250 for delivery. The drivers showed up 5 minutes prior to the window beginning, I received the “courtesy” call 5 minutes after they left. My son took the delivery, did not have them put the pieces together and when my husband came home a couple hours later he found the wedge piece to be broken. He immediately called the customer service number to let Ashley furniture know about the damaged piece and request a replacement. He was told to call back the next day because the truck had not gotten back to the warehouse yet. He called the next day and the only option we were given was to have the furniture repaired. We did not want a repair but a new piece of furniture. We are continually told that they will only repair the piece. BUYER BEWARE!!! Check your furniture carefully before the delivery guys leave or better yet Don’t purchase anything from Ashley Furniture in Daytona Beach UPDATE: 1/31/24 I did email Ashley as they requested on this review and they did replace my broken piece with a brand new one. The service I received as a result of this review was top notch. I only wish I would have gotten this type of response from the beginning. I will give Ashley Furniture another chance in the future and upgrade their rating to 3 stars.

A wonderful experience. Jimmy Cunningham is the best. He helped me find the perfect couch I wanted for my home

Great sales services

Very knowledgeable and friendly

WORST FURNITURE STORE. DO NOT BUY ANYTHING HERE. We ordered an expensive couch, expecting a nice one with a good delivery, but not in Ashley HomeStore. They will deliver you a DAMAGED USED COUCH. The support staff here are a joke. Save your money and don't buy here; you will save your money, and you won't have anger and stress.

Service has been excellent so far. My furniture has not been delivered yet. Salesman was excellent and personable

The salesman was knowledgeable and engaging. I felt no pressure whatsoever and the price I paid was fair for the quality of the furniture..

Hiral was a very helpful sales associate. She was knowledgeable and professional.

Everything went well very pleased Justin was very helpful

Placed a large order today and the salesman (Mike) couldn't have been move friendly and helpful. Made the whole process enjoyable.

Your asdociate, Chinwe, was very helpful and courteous. She helped me pick out the mattress best suited for me and also helped with picking out a full bed set. Quite anxious to get it delivered. Enjoyed the various selections of furniture available. Wished I had bought my living furniture from Ashley.

The sales associate that helped my grandma and I was super helpful and very kind

Very shady and untrustworthy company. I was in the market for a new mattress. Naturally I went straight to Ashley furniture because I have furnished 2 homes through Ashley previously. It was always my go to for furniture. I spent hours in that store laying on every mattress, trying to find a good fit. We all know how important the right mattress is as we spend a lot of our lives on it. I did finally find one that was everything I was looking for. It felt great in the store. It was delivered 2 weeks later and this is not the same mattress I picked. They must have changed something in manufacturing between this one and the one they had in the store or make the ones special for the store so they seem more comfortable than they really are. My matress is EXTREMELY bouncy, doesn’t feel AT ALL like the one we layed on in the store. I went back to the store 5 days later which was as a soon as I could get there and confirmed that the one I layed on was totally different although looked the same. Spoke to the manager who was nice but told me that Ashley didn’t have any kind of sleep guarantee on their mattresses. First, I would have liked to know that from the start but that is something the sales man never mentioned. I definitely wouldn’t have bought anything without a sleep guarantee and I thought buying ASHLEYS OWN BRAND that it would be a product they would stand by above all else. WRONG. I have been back and forth with customer service and they will do nothing. I wake up in extreme pain from this mattress every morning. And it’s not like I can buy another one after just spending $2000 on this one. My mother in law just bought a house and we were going to buy her a living room set as a house warming gift. I will never be shopping with Ashley again. We have been loyal customers for years. They are scammers and con artist. Those mattresses they have in the show room aren’t at all what you’re getting. You will get something way more cheaply made and not at all what you asked for. It’s really a shame what con artists and scammers this large companies have become for a quick buck.

Great customer service

Great staff, went the extra mile for our family!

Donald is the best sales person ever. He helps you through your needs with no pressure at all. Also Hanna and Michelle were helpful

Great experience he was very helpful...

Got an amazing bedroom set and had a great sales man. Delivery was flawless!

They deliver furniture in boxes leave them outside ur front door. They don’t assemble or anything, they now tell us we can’t cancel order or anything we have to keep them. I never bought furniture and have to assemble on my own, this is not right. Especially to leave it outside my house. The worse place to ever buy furniture from!

It was a very pleasant experience, our sales lady was very nice and knowledgeable and we found exactly what we were looking for.

Jimmy has been WONDERFUL! Not only did we appreciate his professionalism and kindness but his EFFORT! He was willing to help us, to hear our concerns and questions and to TRY! That is priceless and we are so grateful. Plus we got an awesome couch! Thanks a million!

Jimmy has been WONDERFUL! Not only did we appreciate his professionalism and kindness but his EFFORT! He was willing to help us, to hear our concerns and questions and to TRY! That is priceless and we are so grateful. Plus we got an awesome couch! Thanks a million!

Do not buy an Ashley brand mattress! You pay $2000 for a mattress. It arrives in a tiny box. They unwrap it and tell you not to lay on it for 8 hours. And when it feels nothing like the one in the store(the model) your stuck with it. No exchanges and no comfort guarantee. I’m stuck with a $2000 uncomfortable mattress that came out of a shoebox. Edit: after reaching out like the owner below asked me to do they did nothing. Basically confirmed they have a no return policy and no comfort guarantee on their $2000 mattress they deliver in a shoebox. I’m stuck with an uncomfortable Mattress because the salesman never told me about the no return policy or the no comfort guarantee. I’ve spent tens of thousands of dollars at this store and they will not get another penny

Chinwe did a marvelous job with us today and was able to answer all of our questions. Very nice store. Well kept.

Great service and friendly staff!! Matt was very helpful on my new dining room set..I will be a returning customer!!

Everything went very well there was no pressure good service

Knowledgeable and not "pushy"! Antonio was pleasant, professional and gave us time to browse before assisting us with our purchases. Very pleasant experience, we will definitely be returning to this store.

Sales rep Leona was wonderful, she was very helpful and kind, I have always had a great experience when ordering from Ashley’s, I will be a customer for life

Buying something as expensive as a new mattress has a Pressurized feeling of guilt attached to spending that much money for just a mattress. And as a senior citizen, it is hard to imagine spending that much money on a mattress. I keep Hoping that buyers remorse does not set in tomorrow. The sales person was very nice but there was a time or two that I felt a little bit of pressure to buy. Update: I did cancel this order prior to delivery. The pressure was too much.

I purchased a lift reclining chair in a matter of minutes, for my cousin, residing in a nursing facility. The salesperson was concise, precise and to the point. Payment quickly made, with delivery promised tomorrow. Phenominal. Stuart Beluke

Nick is the best!! No matter how small the purchase and even over the phone from another state!! His customer service is unmatched. We'll be loyal to Nick and Ashley for years!!

Very helpful. Furniture arrives next Wednesday. About one and one half weeks.

Awesome store to shop at! The salesman Mike was great to work with! He was polite, patient and made sure we were Happy and Comfortable with are purchase!! Thanks Mike…….

We worked with Justin, who gave us the time to acclimate to the store, while checking in to answer questions and share guidance. Clearly Justin has knowledge of the products on the floor. He also generously moved around a few pieces so we could confidently create a beautiful room. Thanks L.G. and family

Best sales staff.

The showroom was well lite and was inviting. We were directed and actually escorted to the exact color and style of furniture that we were interested in. We were shone quality and beautiful furniture. Absolutely no pressure to purchase. Salesman was knowledgeable and helpful but not obtuse. We made a purchase and furniture will be delivered and setup in our home. We will recommend Ashley to our family and friends.

Awesome experience Chinwe. Was great

Great service!

I found Ashley furniture to be a well stocked and beautifully set up store. Customer service rep Kathy was extremely helpful and friendly . I will definitely return.

My sales rep, Chinweike, was very helpful in showing me the platform beds in my finish and also in helping me select a mattress. If awards are giving to your employees, she should definitely receive one!

Antonio did a great job with the sales part of it!! Very accommodating and helpful! Found everything I needed! He’s the only reason I’m giving this a 5 otherwise it’d be a 1.. drivers were not nice, rushed me to sign and then didn’t even have everything on the order. Then rude about it… as if I forgot the items

Super friendly staff and extremely helpful in assisting us with our purchase!

This is by far the worst experience of my life. We paid over $20,000 to furnish our entire house after a cross country move. Every piece of furniture delivered has issues. Its been two years and they refused to repair most of the defects, flaws and function issues. Their repairman reported it as customers opinion. He said we weren't getting custom made furniture, its assembly line furniture and you get what you pay for. It makes me sick to think we wasted money on a trashy, poorly run company like this! Save yourself of hours and hours of phone time and endless disappoint and find a better store who deserves your hard earned money!

We have bought 3 rooms of furniture over the past 3 months, each time the process was simple and quick. Entire staff has been great with accommodating delivery times as well(had to be changed multiple times). Would highly recommend

Ashley home store has a very good selection of quality furniture, the service of the specialist is excellent. Very happy experience!

I had one of the best customer service experiences with Karey Schreck. I had been to 4 other places with more high pressure tactics, and they didn’t have anything I was interested in. Karey was very friendly and low pressure. She even got my mother interested in a new bed because of her suggestion. All around great experience.

Good experience, nice saleslady

i bought a bed with the huge heavy post with mattress and back spring from September 5th,2023. on the morning of delivery ashley furniture store called me to let me know the bed frame has scratches on it so they would deliver on Sept 28th which they did . the bed has mutliple scratches on it after they finish setting it up . i called them multiple time , emailing pictures before they could finally send out someone at the end of October to touch up the bed frame with paint . a bolt was missing from the bed from the initial day one setup . until todays date November 6th the rest of parts cannot be delivered to finish setting up the bed . it has been 2 weeks since the technician came out and said they ordered the parts for the bed , which they had left a huge box under my bed , no one called , i called them , both sales representative , manager at the store . first of all they even charged our bank card 2 times and it was problem for us to get back the money . i have to go back to the store and decided that i wasn't leaving until i get back my money . Rooms to Go is the best they r quick on solving ur problems if u have one . most of my furniture r from ashley and i will never ever buy nothing more from them nothing . they only quick to get the sale they don't care after if the furniture is damaged r not . Bed is still not finished setting up some parts r still not relived from September and now it's November. what a stress

Visited the Daytona store and new exactly what we wanted. Was greeted by Julie who pointed us in the right direction. Within 5 minutes, Julie had it written up and we were out the door. Julie was professional and pleasant. We love shopping at Ashley's!

Nicholas D’Auria was probably one of the most knowledgeable and helpful associate. I’m sure I spent $3000 more than I was going to spend but thrilled by my purchases

Very pleased with the knowledge and service given by our sales person

Great experience, Matt was awesome to work with and also his manager Michael very helpful.

We had a great experience with our purchase today from our Ashley Store in Daytona Beach. Mark was knowledgeable about his product and made the process quick and easy. We haven't had the furniture delivered yet, but fingers crossed it will be as smooth as has been so far.

Worked with Nick...nice guy. He knows his stuff.

Overpriced delivery fee and would not remove old piece. So 125 delivery and extra $150 to remove old recliner. We have spent $8000 in the past four years there and this is our last

Justin was a fantastic informative salesman who listened to my wants n needs also showcased different items which made us buy something we hadn't even came in for.

Ashley Stores always have a great selection so I knew if I headed over there, I would return with a successful purchase. Leana was at the front door, so I told her exactly what I needed. Plus I needed it delivered in 2 days! She walked around and showed me various items and said if I ordered by 1:30 pm it would get delivered. It was 12:45 so she did some quick paperwork and got it scheduled. She was knowledgeable, efficient, friendly, not pushy at all, and I'm a satisfied customer. I can highly recommend this store and definitely will ask for Leana again.

Great deal on sofa but was deceived into buying a protection insurance plane for sofa. Don’t buy the insurance plan even if rep tells you it covers everything. Just take the deal and keep it moving.

My sales person was pushy she wouldn't give me all the details of pricing She just kept giving me the total price out the door Just wanted to get the sale and get me out the door

Antonio was extremely helpful and a wonderful salesperson to deal with. Despite a few bumps, he was always there to resolve and help us get the right furniture and beddings we needed. The accounting staff were attentive and extremely helpful in rectifying some of our billing issues to us back on track. The bottom line is that they are always there to assist when needed. Thank you so much!

Easy to deal with. Very smooth

Paying for bunk beds ended up with 1 bunkeyboard and 2 mattresses. Not a very good delivery.! And trying to get ahold of somebody at the store and can't. Only phone number is customer service. the Store you can't call ! Here is a picture of my bunkeyboard and two mattresses.

This store has excellent sales representatives who take their time to understand what you are looking for. I've returned multiple times while in the process of buying a new home as I like to see furniture before buying and spoke with four to five different representatives, each one able to keep things moving forward. They started an account as I decided/showed interest in a product and then I took screenshots of the list to reference for later when it came time to buy (I needed more time to get a clearer picture of the furniture for the house). Placing orders at the store is really easy if you decide to go that route. I accidentally used the wrong credit card while paying at the store and they were able to quickly and confidently solve the problem for me. Lastly I just want to point out that you'lI easily be able to get information on after-sale support here. Hopefully my furniture doesn't get damaged or stained anytime in the future but if it does I know what the process will be like and what numbers to call! I highly recommend this store!!

Very pleased with the service here. No hard pressure sales and the sales team was very helpful and nice. Great selection and good prices. Leona Reeves was my sales lady and she was wonderful to work with and I would highly recommend her to any looking for. O pressure friendly and helpful person to work with.

Overall a horrible experience. Horrible customer service. We purchased a dresser and no hassle delivery. The dresser came damaged. It had scratches, a smashed corner and the drawers barely open. The delivery people, who spoke Spanish, showed us the damage and left. They tired to tell us (at least I think that's what they were saying) that they would contact support. We received a call and were told they would try to send a technician to examine it. However, we were not available on the dates they offered. They then offered a refund. A few days passed, and they tried to send a technician again, in an email sent at 4:45PM expecting a reply by 5:00PM. I called the next day, and again was assured we would get a refund. The representative said we would be contacted in 24-72 hours to schedule a pickup, and the refund would happen 7-10 days after they picked it up. 4 days later, we received no notifications. No calls, no emails. Nothing. I called and was told they would not be refunding as the dresser was already delivered. Several times I stated that we had already been promised a refund would happen. But the representative said she would try to process the refund again. What a horrible experience!

Mariam Hammoud was Phenomenal! She takes pride in her career making her customers feel satisfied and confident in their decision before making a purchase.

Very disappointed with Ashley's Customer Care Team. I purchased a bed and opted for delivery to my door. Once the shipping box was opened it was discovered that the box had been dropped causing the headboard to crack. I called the Customer Care Team to make a claim. I was asked to send photos and was told I would have a response within 72 hours. Four business days later, no response so I sent an email inquiry and received no reply. Today I called and was told due to high volume my claim was probably taking longer. The customer care rep I spoke to (obviously in an off-shore call center) said he would notate my call and seek to prioritize response. I complained that this was not solving my problem and the wait was too long. I asked to speak to a supervisor. After a brief hold the supervisor (not in the off-shore call center) spoke to me, approved the claim and arranged shipment of the replacement. The claim process should not take multiple calls and a request to escalate. The claim's outcome was clear from the start. Ashley took too long to resolve. I hope the replacement arrives undamaged.

Julie was ABSOLUTELY PERFECTION!! No pressure, very informative, gracious, kind, professional and on top of her game. I've owned my own business for 40 yrs. Service and sales. I'd hire her in a heart beat and pay her well. She could easily run her own business. She's a keeper. Thanks for letting me share!

Leona was great..very helpful.

Great customer service (special thanks to Leona) and best place to furniture your home

Really great purchase! My sales person made it easy for me to purchase at home!

Clean store, helpful and knowledgeable staff.

Very poor service. Delivery guys tried to set up end tables on the wet lawn in the rain, when I had moving blankets on my floor for them. Dragged the furniture across the brand new carpet. Delivery guys then proceeded to swear at my husband. When customer service called to asked how the delivery went and I tried to tell them they put me on hold and then disconnected the call, they did this twice. Very unprofessional. I will not do business with this company again.

You are truly missing out if you don’t buy from Ashley. From the amazing customer service to check out to the follow up and timely delivery of our furniture it has been a great experience. I drove down from PC to the Daytona Store after work during a busy freeway time. I knew when I was greeted by Chinwe it was already going to be so worth it. I didn’t have to spend a lot of time looking at the entire store. I told her what I needed and she had a few different options and all in the same area so I didn’t have to walk from one end of the store to the other. My husband and I love love our furniture. It’s perfect for him and our lifestyle. Chinwe, you’re truly the best along with the entire staff that helped me out in such a quick time. I was in and out in less than 30 mins. I’m sure we will see you soon with husband in tow this time!!

Nick was great as usual and really took the time to assist us with our purchase and had a lot if patience while we designed our look. He is very experienced, honest and trustworthy. I’m a client for life if he’s there!!