Ashley HomeStore Daytona Beach, FL
Here at the Ashley HomeStore in Daytona Beach, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our experienced customer service team who provide an unbelievable selection, style, and value for mattresses and furniture. We have been your go-to furniture and mattress store in Daytona Beach since 2010. Our dedicated and experienced Store Manager, Craig Hanson, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of home furnishing and mattresses. At the Daytona Beach, FL Ashley Furniture HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area across from Home Depot on the corner of Williamson and the International Speedway. For those of you on a tight schedule, the best time to avoid the crowd is at 10:00 A.M. and 12:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Their customer service is horrible after you buy furniture and need service. Furthermore their Furniture is not that good of quality. Very disappointed with my most recent purchase already been serviced once and will be serviced again
Manager will not get on phone or return call to resolve issue with assembled and delivered item. Unfortunately ruined an otherwise pleasant experience. One month later and still cannot utilize the furniture.
Manager will not get on phone or return call to correct an issue with an assembled and delivered item.
Some sellers mislead you just to get a commission, dresser are bad quality and brake easily when you put clothes on it... for the price you expect better quality not just look.
My husband and I recently moved to the area and went to find a new sectional at this location. When we walked in, we asked for microfiber couches and the receptionist told us there were many microfiber couches to choose from. We walked around a bit and then asked Carrie (a retail associate) if she could point out the microfiber couches for us. She replied that they were all polyester. We told her we had dogs and worried about the dog smell that happens with porous material. She had the audacity to say “well the dog smell is your problem.” The sales associate was rude and treated us as if we couldn’t afford the sectional. Granted, we had worked all day on remodeling our house so we weren’t dressed to the 9’s but to treat a customer with such disregard was unacceptable. We ended up walking out and decided to order one online from the Ashley site and not give Carrie a sale/commission at the local branch.
Purchased a bedroom set over a month and a half ago first delivery they said the box was damaged at the warehouse so they didn’t deliver half of it then they rescheduled for another appointment two weeks later to deliver the bed and a dresser that we purchased after the first purchase was only able to receive the dresser and not the bed because they didn’t have the bolts to put the bed together tried talking to store manager multiple times and was told he would call back and never did still no results still don’t know when our furniture will be delivered.....Will never recommend this company .Was told yesterday by a guy named Bruce that the store manager of himself would reach out today as far as compensation and an appr window Nuthing as of 4:30
Spent 2k on a dining room table and chairs, waited over a week for delivery which we obviously had to pay for, gets delivered with dirty stained chairs and the table was cracked in half. No customer service or apologies. All I get is you have to wait until the men take it back to the warehouse and I’ll get a call to reschedule lol. Won’t be purchasing any cheap furniture from here anymore. Horrible customer service on the delivery and warehouse side
Warranty service is impossible to set up at a convenient time to CUSTOMER. Store manager hasn't called back from message left 3 weeks ago. Sales person passes the buck to manufacturing. Furniture looks like it has been used for years and is only 3 months old. Never again!
Had our furniture delivered,paid for delivery to have the furniture dropped in place. Handles not put on ,legs not put on, sliding door on dresser not working properly, peices missing and phone plugs left in packages on top of nightstands not installed. Two services calls and at least 10 phone calls that I had to repeat the story to several people per phone call and issues still unresolved.Will never purchase from this company again.
Wonderful salesman above and beyond to meet our needs
No pressure or hovering by professional sales associates. Big Selection & very competitive pricing.
Love the store, great variety, customer service and sales personnel are awesome. We met Throck last night and explained what we were looking for, he showed us a variety living room and we found one that my hubby and I love. Thanks Throck and Ashley Homestore😁
Great place to shop for furniture, very friendly atmosphere great selection and the sales people are not pushy my sales person was very knowledgeable and very helpful in picking out my selection I would definitely shop there again thank you Throcok
Ashley's furniture has a great selection and the prices are very competitive. But don't expect your furniture anytime soon. I purchase my furniture on October 21st and I will not have my furniture until Thanksgiving which is just absolutely ridiculous!! The delivery date has changed three times and then I get a vague text message that my furniture will be delivered from the 5th of November to the 27th of November. I was also told that the gentleman I purchased my furniture from with see if he would be able to expedite the delivery date and never heard from him. I will never purchase furniture from Ashley's ever again.
Great Furniture and Discounts!
Purchased a reclining loveseat a little over a year ago. We were away for 4 1/2 months in that time, so this piece of furniture was literally used less than 8 months out of that time. The cushions are broken down and out of shape already. The center armrest has ALWAYS been understaffed so that you can feel the wood at the bottom, on both sides. We are both average size people. We’re very disappointed.
I love Ashley furniture. The salesman Throck was wonderful. He was friendly, informative, patient and very helpful. I will definitely look for him on my next purchase. The delivery was great. The two men were friendly, careful and helpful. My overall experience was great.