Ashley Store | Fort Myers, FL 33913

Ítems delayed delivery. Items discontinued. Apologizing does not solved our problem.

Miss Charles was just magnificent in her attention to customer service and grand detail during our extensive furniture purchase on one of our houses She went above and beyond the call of duty to truly ensure our utmost level of satisfaction leaving us in their wonderful sectional area and going to hunt for center pieces with wood accents that would match the fabulous furniture already selected . Miss Charles was just a delight to do business with and she had her iPad at every turn so she was able to let us know prices literally in the palm of her hands so our furniture shopping process was swift ! She had a tape measure on hand and she measured several ruga for us until we purchased a large 8 by 10 one we just fell in love with that accented the living room space we were working with . I can't thank miss charles enough for her level of commitment and her sweet demeanor which demonstrated such a genuine level of humanity towards what mattered to us most ....beautifying our new space. Thank you for helping us furnish our entire home with you. Flawless execution from start to finish. You should be promoted to management as you have what it takes to take the outfit to another level

Following up on my spouse Efron's review, I too have high praises for Nancy. What started as a humble quest for a couch turned into an enchanting journey into the world of furniture, guided by the fantastic Nancy. Nancy’s intuition for our needs surpassed our expectations and added a magical touch to our shopping experience. Her incredible skill is deserving of recognition, and yes, a well-earned raise. Because of Nancy, we left not just with a couch, but with a home full of comfort and style.

If you ever find yourself strolling into the magical domain of homely comforts (and incredibly persuasive sales experts), beware! Nancy and Victor will be there, standing by to turn your quest for a simple couch into a full-scale furniture expedition, a journey you never knew you needed, but will be ever thankful for. First off, let me sing the praises of Nancy. It was she who we first encountered, not a mere furniture salesperson, but a veritable wizard of the craft. With a knack for understanding our tastes and needs, she guided us expertly through what I can only describe as a forest of furnishings. Far from pushy, her approach was more like a gentle breeze nudging us toward the pieces that spoke to us, the pieces that would eventually find a home with us. Then came Victor, who could sell sand in the Sahara. In their presence, we found ourselves saying yes to a Temperpedic bed and a bed base that I am convinced is enchanted. This isn't just a bed base, it performs magic tricks. It transforms from a humble platform to a reclining paradise at the touch of a button. Did we need it? Probably not. Did we want it? Before meeting Nancy, not particularly. But now? We can't imagine our lives without it. Funny thing is, we walked in looking for a simple couch, and walked out with half the store. Yet, we couldn't be happier. To anyone reading this review and considering a furniture purchase, I leave you with a word of caution. If you meet Nancy and Victor, brace yourselves! They will transform your humble shopping trip into an unforgettable adventure. And trust me, you'll walk out with more than you planned, but you'll also walk out with a big, satisfied smile.

Absolute nightmare. I was delivery stop #2, yet the driver skipped over my house and delivered to stop #3 before me. He arrived 30 minutes after the 3-hour arrival window. Then, the driver informed me that multiple items were on back-order, despite the salespeople telling me they were in stock (AND the delivery email showing the items were on the truck for delivery). To make matters worse, the delivery team only had 3 out of the 4 legs for my dining room table on the truck. I was told that the 4th leg was on back-order, and I would receive it several days later via FEDEX. WHAT A JOKE!! We told them to take everything back.

Kent was a great salesmen. So many styles to choose from.

Sales associate Kent Donahue is professional and knowledgeable. We’re coming back in a few days to purchase additional furniture and supplies from Kent. Thanks Kent, you are a pleasure to work with.