Ashley | Fort Myers, FL 33913

Very very nice people ……love this store

Maddie was awesome! From the moment we stepped in the door, she made us feel welcome. We had our 1 year old who was being a year old and acting up and she didn’t mind at all. She took us through and we gave her inspiration and she ran with it. She wasn’t pushy at all and juts very knowledgeable on their product from the city side and the Ashley side. My wife and I purchase a lot of our furniture from Ashley, but she just made it so we will only purchase through her moving forward.

Great service and selection!

The staff was friendly and helpful as with anything else these days the prices are high but we found some stuff we really like and paid for the premium delivery which means I don't have to put anything together

I had the BEST EXPERIENCE at this City Furniture in Ft. Myers. Christy Green is EXCELLENT Customer Service, she helped us in every step of choosing the furniture for our new home. I really appreciate all the help. Thank you so much!!!!!

I ordered a new double reclining sofa thru Ashley. It took nearly 5 months to arrive, and after 3 weeks of use, footrests have multiple creases visible when not in use. The seats are different heights than rest of sofa. Two warranty claims, two service technicians jammed filling in...see the photo of what it still looks like today. Ashley has offered $350 or will replace with same model. I spent $1000, but sofa is obviously poorly made, why would I want same model? And $350 when I've had less than a month use before issues? Asked for them to take it back but they refused. Ashley built reputation on standing by their products, but that is no longer the case. After this review posted, I received a call from City Furniture...they delivered the sofa for Ashley, seem to be a subsidiary because inventory in the stores co-mingled. City Furniture rep told me to come to the local store, look at inventory and if I wanted to buy something equal or higher value (I pay the difference), they would work it out. I went, but only 2 reclining sofas, and both dark. All of the non-reclining sofas looked really similar - low backs and deep (the back only comes up like 18" from the seat....City Furniture rep called me back to ask if I'd come to store & I told her "yes, but nothing at all close to what I need". She told me "We're City Furniture, not Ashley, you paid Ashley and we would have no way of issuing a refund because you didn't pay us". So, somehow they would work a credit with Ashley if I spent more money, but now it's my problem that Ashley has City Furniture do their deliveries in the Fort Myers, FL area? This alleviates Ashley from standing behind their product??? LOOK AT THE PICTURES - AFTER 3 WEEKS IN MY HOME, THAT'S WHAT FRIENDS SEE WHEN THEY COME OVER! A new couch with creases all over the footrests (even dimpled) and uneven seats! That's what $1000 gets you?

Kent was a wonderful salesman. He was very knowledgeable and helped all of us find exactly what we were looking for. Will definitely shop here again!