Ashley Store Fort Walton Beach, FL

Great furniture at a great showroom!

Freddie was great with helping us pick out the perfect reclining sofa that fit our different height restrictions and needing to be leather. She was patient, kind and knew all about the sofa. Great job.

We already knew that Ashley Furniture is synonymous with quality. But working with Freddie was simply a pleasure. As we worked on identifying the right combination and price point, Freddie provided concise answers to questions about combinations and design, but she also provided us "the space" to "sell ourselves" on the furniture. With Freddie's assistance, we arrived at the best value to fit the space we had to work with. We will undoubtedly seek Freddie out for our next furniture adventure. Additionally, Brent went above and beyond to help us fit a clearance piece into our vehicle. His experience proved invaluable in carefully securing the heavy piece into a tight space and we were still able to close the hatch. Bent's strength and sweat made all the difference, saving us, strain, time, and guess-work. All in all, Ashley's team, at Fort Walton Beach Florida, made this challenging task a pleasure!

Ashley's pricing business model is HORRIBLE! They do not honor price matches within their own company. Had to purchase a dining room buffet/server at full price at the Fort Walton Beach, FL store since they would not honor / match several other Ashley store prices within the same region that were as much as $400 less than the full price. FWB Ashley offered zero concession(s) for the price discrepancy with a "take it or leave it" attitude. The store manager was too cowardly to return calls and emails to discuss. The server had not been delivered yet, so we surmise to circumvent us rejecting the merchandise, the manager deliberately avoided contact. She left the bad news response to an employee who texted us post delivery, but was powerless to assist. The server was a matching piece to a new dining room suite. This is the last time I will do business with the FWB Ashley store. You are better served by the friendly Ashley stores in Crestview and Pensacola, FL.

Great customer service!! Mrs. Freddie was very helpful!

Feeling disappointed and disrespected, especially with the undeserving high score this store gets. It’s been a week since our incident and we’ve yet to get a call from the store’s manager as corporate told us to expect. The amount of blatant disrespect when corporate told us “you are mad because we gave you an extra barstool” is still beyond my comprehension. As it stands, in summary, we ordered 3 barstools, paid for THREE 2-packs of barstools, went to pickup our alleged 2 out of three, were given two boxes with two each (so 4 barstools) and a receipt that clearly states we paid for the two packs. They claim their system (conveniently) puts things on the receipt like that. Some random employee wanted to come to our house to ge the extra barstool and in addition to this, they did not give us a refund for the third box, claiming we paid the price per barstool. When you go online, you can clearly see the barstool is sold as a set of 2 and for much less in price, adding more validity to our claim of how much we overpaid. Their attitude towards our situation was extremely dismissive because we have not even gotten an apology. Our review is not going to affect their business or change anything. It will just get lost in a string of good reviews they are pushing. If this store is so amazing as the reviews claim then why are they refusing to take accountability for what is clearly their mistake?! The receipt says what it says and stating your computer makes them like that yet not explaining that to us at the time of purchase but after the fact they suspiciously and erroneously hand us two 2-pack boxes of the stools. Doesn’t matter we’ve spent over $10k with them over the years. I can’t tell you all what to do as a consumer but if anything at all goes wrong with your purchase at Ashley, they are not going to make it right. I already even told them I would take the review down if they make it right to us, because we are honest people. I swear to the best of my life we are telling the truth and being ignored; they know this. I am sure a generic answer will come soon. But I will update this review if we hear back. Pity because their product has always been good but their service really left a sour taste for us. By the way, the person that sold us the stools was (Shockingly) Freddie— the star associate that gets positive reviews here like a rockstar making hits. Nothing bad to say about her other than if she’s so superstar, why hasn’t she also helped us address this? And why did she not explain at the time of purchase our receipt would show 2 packs yet we were “supposedly” paying for 1 each? Enjoy your commission, Freddie— last one you’ll get from us for sure.

The salesperson was amazing. She was not too pushy. She assisted me by letting me know where things were located that I was looking for and explaining to me the different sales that were going on. Brent placed my purchases in the back for pickup. When I returned to pick them up, Brent took care with my new furniture that I would think he would take care of his own furniture. That was very nice of him. All together it was a great experience!

Freddie is an outstanding sails associate. She gave us plenty of time and room to browse. And when we were ready she answered every question, which helped us decide on our bedding purchase. Jaime was readily on hand to help out with any additional questions.

Easy purchase and delivery process. Cheaper than competitors on some things. Good quality. Delivered a month earlier than competitor.

Brian and Brent helped us out big time, with getting out with a good deal. Great service.

Great experience Freddie was awesome!

My husband and I visited Ashley Furniture in Ft Walton searching for a bedroom set. Sara M. our furnishing consultant helped answer all our questions and made the entire experience lovely. We are extremely happy with our purchases and appreciate the ease of the process. Ashley was patient and didn’t pressure us while browsing. Would recommend Ashley Furniture and especially Sara M. for your furnishing needs

ms johnson was great she was the best kind and a genuine person. ask for her she is worth waiting for her.roll tide freddie

Freddie was my consultant and was very fun and helpful as well as professional in helping me find the furniture I had looked at online, and was able to get a discount for me! After looking at multiple furniture stores including Rooms Togo, for a matching TV stand/console/end tables for my living room, I was ONLY able to find ALL matching AT ASHLEY FURNITURE. I definitely would recommend Freddie to help you with finding what you need. She is very personable and helpful and the whole process of getting it all financed was almost effortless. Thanks again, can't wait to get it all delivered!

I appreciated the friendly customer service provided by Freddie Johnson. She made my shopping experience enjoyable. Thank you!!

Freddie Johnson was a great in helping me find my perfect sectional in the configuration in color. I would definitely recommend her to anybody going into Ashley looking for furniture. She is very personable and knowledgeable.

Thank you for all your help, Feddie Johnson!

Found the bedroom set we were looking for and a nice accent piece at a good price. Brian and Brent were extremely helpful!

Had a fantastic experience at this store. We worked with Brian inside to get a full living room set yesterday. Then worked with Brent to load up all the goodies the following day! Super nice gentleman and easy to work with. They are very respectful and friendly. My husband and I highly recommend stopping in if you’re in the market for some great furniture!

I am very satisfied with my salesperson. She answered all of my questions and assisted me with my purchase. I am grateful for her help. Shout out to Freddie!

We were looking for a dining room set and stopped by Ashley furniture. Freddie Johnson met us when we came in, gave us a flyer on Labor day specials, and let us know if we needed anything, to let her know. When we found what we liked, she brought everything to the table, and we did the transaction there. She was easy to talk to, and we never felt pressured. It was a pleasure to talk with Freddie, and we love how easy this process was. We can't wait to receive it and will be back!

After a long, LONG day of furniture shopping and 5 stores later- we found Ashley Furniture in Fort Walton and Freddie Johnson assisted us in our journey. We walked the floor and found a few sets we liked. Freddie was incredibly kind, patient and very helpful- she smiled the entire time as we shopped, talked and looked around. She discussed financial options with us and got us all set up with our dream bedroom set. I highly recommend Freddie and Ashley furniture. This is our first big furniture purchase and so pleased how it worked out.

My husband and I recently purchased a reclining sofa and loveseat from Ashley Furniture, and the experience was excellent from start to finish. We worked with Sara at the Fort Walton Beach location, and she was wonderful—very easy to work with, no pressure at all, and she gave us the space and time to find exactly what we wanted. The set I had my eye on was located in Pensacola, and even after viewing it in person there, we chose to return to Sara to place our order. The entire process was smooth and hassle-free. Highly recommend working with her!

Freddie Johnson was very nice and helpful. No pressure sales. Fast delivery nice selection.

5 stars for the Ashley’s (and specifically Brian) in Fort Walton. My wife and I were very close to giving up on Ashley’s after a couple visits to the Pensacola store and being hounded by sales people to the point where we couldn’t even enjoy looking for furniture. Thankfully we stopped in the Fort Walton store and found Brian! We found exactly what we were looking and he made it super easy, letting us rearrange the floor model 10 different times. We even had a discrepancy is measurements and Brian made the return of 2 pieces super easy. We’ve already went back and bought more furniture from him and will continue looking for him specifically if we buy more.

Sara made buying a new couch so easy!! Thank you!

Very nice store! Sarah gave me great advice in making my decision. Price was very reasonable compared to the other local stores.

Mr. Brian and Mr. Brent were very helpful during the shopping, pricing, purchase and loading of my furniture. They made me want to shop again there for future purchases. thanks

Ms. Freddie helped us out and she was amazing!! Didn’t pressure us or hover, and when it came time to was very helpful with all our questions and different scenarios we were looking at. Definitely recommend!

Our salesman was very knowledgeable. He was attentive without being overbearing and gave great recommendations without being pushy. And my kids love the couch!!

Shannon Hughes was absolutely wonderful and very patient with us. We were complicated with switching out orders and changing our minds. He was great! Highly recommend using him

Kristen was the absolute best! We had to replace most of our furniture after a flood, and she was able to quickly and accurately help me pick out items in our style!! Ashley Furniture is the place to go! 🩷

Brian McGee at the Ft Walton store knows his mattress business well! We thought we needed a new mattress, and Brian said what we needed was a box spring. Brian saved us over $400, and we are sleeping much, much better. We need more honesty and integrity in big businesses, and Ashley furniture is fortunate to have someone like Brian on their side. Thank again for your service Brian!

I had a great experience at Ashley Furniture thanks to Brian. He was incredibly knowledgeable and helpful throughout the entire process. You can tell he’s been doing this a long time—he answered all my questions and helped me find the right mattress without any pressure. Brian was genuinely kind and made the experience easy and enjoyable. Highly recommend asking for him if you’re shopping for a mattress!

This is the best furniture store in the area. Friendly staff with great customer service! Brian M. was extremely knowledgeable and very helpful.

Kristin helped us and was extremely friendly

Honestly, I haven’t gotten my big furniture yet because of move in dates, but I would recommend Ashley’s in Fort Walton Beach mainly because of the employees. Sarah did an amazing job with helping me and my wife get our first time new furniture!! By the time we got done, it felt like we had known her for a year instead of a few hours. All the other staff was very helpful and friendly as well!

After reading great reviews about Assistant Manager Brian, I contacted him to discuss some items I wanted to purchase. He sent me a quote online and I visited him in the store the following day to see the items in person and finalize the order. Brian helped me get the best discounts and financing offer as well as answered all my questions about product and delivery. Excellent experience at the Fort Walton Ashley store!

Mr. Shannon was amazing!! He truly listened, he was insightful and was able to give me exactly what I needed. You Rock!!!

Shannon was very helpful and nice. He was a pleasure to do business with!! I love Ashley’s!!!

Great experience with Brian. Friendly and knowledgeable Beautiful furniture. We will definitely come here again.

Brian and his team were amazing. Easiest transaction ever. No pressure, communication is clear, promises kept. Superb experience!

Terrific customer service from ordering to delivery.

Sarah helped be with wall art. She climbed the walls for me!

Sarah is definitely a 5-Star review. I am so grateful for her service today.

Brian was super helpful and so so nice.

Awesome service. Very Helpful. Thanks Brian.

Kristin was absolutely amazing! She was knowledgeable about the furniture and polite! We had a great experience!

Bria and Jamie where really helpful and nice for our new purchase of a couch

Excellent customer service from Brian!

That Brad is the sweetest boy! We love our new stuff!!

Brian. Thank you, awesome service and your knowledge Of the furniture and bedding couldn’t be beat.

Brian was amazing!!! So knowledgeable and was one of the best salesman I’ve ever dealt with.

Sarah was extremely attentive and gave me the best run down on furniture and mattresses! I appreciated her time and welcoming personality! Highly recommend!

I was greeted immediately walking in the door and everyone was so helpful and nice! I would definitely recommend this store to others!

I came in to get ideas for my living room and ended up leaving with a new recliner! Thank you Sarah and Jamie for all of your help!

Kristen did an outstanding job helping us maneuver through multiple sales and arranging everything including financing …outstanding!!!

Very nice customer service! Super informative and helped us pick out the perfect table.

We had an excellent experience at the Fort Walton Ashley Furniture in Fort Walton Beach, FL. Both the assistant manager, Brian, and the general manager, Jamie, went above and beyond to ensure we had a smooth and pleasant shopping experience. Their knowledge, professionalism, and friendly service made all the difference. Highly recommend this location for quality furniture and outstanding customer care!

Jamie the manager was very help and nice. She was able to make sure I was taken care of in a timely manner with amazing service.

Super helpful and wonderful selection, with awesome prices!!

Sarah Taylor made the experience so easy! She was extremely helpful finding what we wanted in our desired budget and had the best personality! She is so friendly and truly is what would make me come back. Thank you Sarah!

A spontaneous furniture browsing turned into an easy seamless purchase. Brian was so accommodating at our specifications for our living room furniture. Will definitely recommend and be back!

Kristin was an awesome associate and showed us numerous sectional and dining room tables. Because of her we were able to get everything we needed for our new home! Great place and employees!

T took us 2 visits to make any decisions and our sales rep was very patient and helpful. You have a wonderful team member in Sarah.

I ordered 2 recliners, they were delivered. They were broken the repair guy when he came out. So they looked like they had been dropped. The screws were stripped out. Bases were bent, cushions were jacked up. They've replaced the base of the recliners, both of them multiple times just for it not to fix it. the same problem Yada, da Yada yada, they won't do anything More to the chair they say it's normal wear and tear but normal wear and tear does not happen a month after you get the chairs and every month after that replacing the same parts for it not to correct the problem. Now they won't service them at all, and I bought the warranty with. Very poor customer service, and the way they translate the repair order to their benefit. It's sad.

Kristin, she did an amazing job, she was very nice and good at explaining everything overall she did a great job.

Sarah was an absolute joy to work with and very helpful in picking out my new living room furniture! Highly recommend working with her ☺️

Excellent service!! Brian showed us different options of couches!! Bought very nice couch with seat heat and massage. Prices are Excellent! Jamie worked with us to find exactly what we were looking for!! Highly recommend!!

Brian was awesome. Very helpful and for exactly want I wanted. Thank you very much for everything

Sarah was amazing and informative with buying our couch made everything effortless and seamless great experience!

Go see Brian! He was amazing, extremely caring and took care of everything we needed!! Can’t wait to get our new couch!

Brian McGee was awesome he was very helpful thank you

Brian McGee was great thank you so much we got exactly what we were looking for wanted to thank you so much we loved it we definitely be coming back 🥰❤️🥰

I enjoyed the customer service in this Ashley store, Sarah Taylor did a great job, helped advise me in the materials of the furniture and the process of the policies in the store. Extremely friendly!

Shannon Hughes of the Fort Walton Beach Ashley Furniture store assisted my wife and I with our furniture purchase. Shannon was very patient with us, answering all of our questions, and taking the time to show us furniture items that met our specific needs. Shannon was cordial and pleasant and a credit to the Ashley Furniture store. We've made many purchases at the Fort Walton Beach store, and Shannon is the reason we keep returning there. Thank you very much. Carter & Emma Pogue

My husbands and I went in to buy a mattress and we were in need of other furniture but wasn't thinking we would find it today. Came into the store 30 minutes before closing not only did we feel welcomed and not a bother but we walked away with a new dining table and complete living room set top quality and unbelievable deal thanks to Jamie and Tonya..... if you are in need see one of these ladies

Jaime was extremely helpful and helped me look at the items I was looking for without any pressure to buy. I ended up leaving with tables that fit my living room perfectly! Thank you again Jaime

Brian was so helpful. He greeted us once we walked in and took us around the store to show us exactly what we were looking for. We found the perfect dining room table thanks to Brian!

My trip to Ashley Home Store in Fort Walton Beach was a success! I bought exactly what I wanted and needed, and I owe it all to Brian for his great customer service! Thank you Brian...👍😁

Jamie S was amazing and sold a wonderful couch with a beautiful table to go along! amazing service thank you thank you

Amazing customer service, very helpful, wasn't pushy. Will definitely be back for any future furniture needs.

Brian was the most patient rep we could ask for!! Came back to make sure we purchased from him!!! Thanks for a great experience!!

Brian was so incredibly helpful - we spent ages walking around a really cool selection and found pieces that will get a lot of love in our home!!

Tonya made my couch shopping experience so easy this afternoon! I had my measurements ready and she went right to a great selection that was perfect. She was so professional and did not waste my time! I was in and out and happy in less than an hour! Thanks Tonya!

Quick stop to grab beds for the kids. They helped us quickly, professionally, and made the experience seamless. Highly recommend.

Went to Ashley to grab some new decor and they were incredibly helpful. Excellent experience. Thank you Bevan!

I have always enjoyed this store. Easy to get credit and make a purchase. Jamie reached out to me at the local Chamber of Commerce in Fort Walton Beach. Great manager and staff. I recommend this store.

Tonya did a great job helping me out! She was patient with me and helped me pick out furniture within my budget that looks super great. She helped make the financing process painless and now I’m getting furniture my dogs and I will love!

Tonya helped us out get a TON of furniture! Very professional, patient, and helped us with our budget to the point where my wife is now super happy with our home. Highly recommend people coming on over and asking for help from Tonya.

We couldn’t go in store until 30 minutes before closing, Kristin and Brian stayed after hours to help us secure a dining room table. I’ve been eyeing this table for a while and Kristin was able to help me secure it! They were both wonderful and I highly recommend them both at the Fort Walton Beach location.

Bevan very nice good job 😘

Tonya was amazing helped me with everything I needed

I bought 3 rooms and Shannon was helping all way to the end.

Tonya was the absolute best in sales - so patient and kind, not pushy - made it happen … despite us going back and forth on two different sets :) she was an absolute pleasure to work with!! A special “thanks” to Ian for the best customer service - helping me load my truck with two chairs. So kind!! And the store manager is deliberate in supporting folks - she came over to say “hello” and to inquire about a past issue that we experienced with Guardian protection plan! Overall, wonderful experience - appreciate you all!

I have been a customer for years but will never purchase an item from Ashley Funiture again! It took 6 months to receive a nightstand, but when I received it, the color was completely different from my original order. However, they never said if the furniture doesn't match, you can not return it, or it is final! I am furious because I paid for something I am not satisfied with and they are stated it is nothing they can do!

Tonya Quinn was an excellent help to me and my husband. We purchased a couch, chair and a ottoman. Thank you, thank you and may God bless you.😃

bevan was amazing and so helpful. she’s so nice and helped us so much.

Shannon did a great job!

Awesome shopping experience! Super helpful Tonya made our day. Knowledgeable, professional and personable. Will be back!

Wel my experience today with Candice was awesome couldn’t have chose a better sales thank you so much

She was great candice

i didn’t buy anything but i wanted to leave a review of my experience. I was greeted by ashley and she was very friendly very helpful and patient. great customer service! very knowledgeable. they also have great prices on furnitures!!!

Candace and Brian were awesome, super helpful and got us the best price!

Sarah and Brian were super helpful with our couch purchase. They were attentive and knowledgeable!

Had a pleasant shopping experience today with the help of Sarah and Brian. This is my first time in a Ashley Store and definitely recommend shopping here.

Everyone at Ashley in Fort Walton Beach was super friendly especially Candice! They did a great job ensuring that I got the best price possible on all the pieces we purchased.

Candice was very professional and helpful with me choosing a dining room table. She was resourceful in finding different options and colors. Highly recommend Ashely’s!

Went to Ashley on Sunday. Found, after great help from Kristin, found a couch and love seat, which was perfect. Went back today to nail it down and Shannon was outstanding as well. We will always shop with Ashley first for any furniture!

Shannon and Kristin did a great job helping us pick out new furniture for our sun room. Great customer service! Would definitely buy from them again

I had a great, stress free shopping experience because of Tony's exceptional customer service. I left with a beautiful new couch and a favorite associate

Tanya was such a friendly and helpful associate. She greeted us with a smile and answered all of my questions. My husband and I walked away with a new couch and a favorite furniture store.

Kristen Bondurant was incredibly helpful, friendly and attentive to my needs.

I had a great experience working with Kristin Bondurant. She was incredibly helpful, friendly, and attentive to my needs. She provided excellent recommendations and made the furniture shopping process smooth and enjoyable. Highly recommend her for anyone looking for personalized and professional service!

Friendly and helpful staff! Joe helped me get the furniture I wanted!

We have purchased several items here at Ashley’s furniture store. In this trip Candice assisted us with our purchase. Her as well as the other staff were extremely helpful and we will continue to buy our furnature here. Highly recommend.

Brian McGee, was incredibly helpful and took the time to help us set up delivery with our other shipment. He’s has help us in the past as well with our other purchases. Definitely recommend.

Tonya provided excellent service, very efficient. Buy her a nice lunch!

Candice Cook was our sales person and she was so helpful and informative! We loved the variety and good quality of the furniture we were shopping for and recommend Ashley to anyone looking for new furniture.

Tonya was a great help and not pushy when picking out furniture to re-furnish our living room. 100% recommend seeing her if you are looking to buy new furniture.

Tonya was wonderful to work with! She was caring and had our best interest at heart when making a purchase.

I spilled Acetone all over my dining room table so my husband sent me to pick out a brand new one. Ive always shopped here. Ive never enjoyed the experience, but I do like the nice pieces ive gotten. I walked in just me and my infant daughter. There was a man at a table at the front door. And I saw maybe 6-7 more employees. 4 of them were sitting at a table together but all on their phones. I made several laps around the store. I was undecided on a dark grey table and chairs in the back area where most of the other tables were, and a black very long one at the front of the store. I sat at all of them. I went back and forth deciding. No one. I made 1 more lap around the store and no one even looked at me. So I went out the door and straight home and ordered online and even saved a few dollars. Im done spending money in a store full of people that dont care to even acknowledge my existence.

Excellent! Did not purchase yet but Candice answered all my questions. She was amazingly Patient, professional and friendly.

Candice, my salesperson, was so helpful and knowledgeable. Thank you for such a wonderful shopping experience!

Tanya Quinn was so helpful and nice while helping my husband and I pick out furniture for our apartment. The store overall has great options and great customer service.

Tonya was exceptional. No pressure explained everything and was very patient with us trying to decide. Thank you Tonya

Jamie was great and took great care of us, she's a great manager!

The Staff here is eager to assist you with all your furniture needs, they looked for ways to save me money and got me the item I wanted within a week. Thanks for all your help.

We walked into the store and the first two people we met were Sarah and Brian. We were greeted with big smiles! They took us to the bed we wanted and could not make us more happier! We are so happy and thankful and we will be back to work with them again!

Kristin was the absolute best. She was friendly, answered all of our questions and made the whole process so simple. Would come back just for her!

Great!

Brian and Kristen were very helpful in picking out our bedroom set! Thanks!

Sarah was an excellent sales woman. Assisted with full knowledge of products. Thank you Sarah

Brian at the FWB was so helpful in selecting my new barstool chairs and round fun chair. Thanks so much for A+ service with a smile!!!

Ashley was very helpful. She gave me several options to choose from and she was so patient. This was a really good experience and I look forward to her assistance in the future.

Tony was awesome

Great Service and very informative. Ms Quinn made sure I walked out with exactly what I wanted. Highly recommend for sofas within budget.

Kristin helped us with our loveseat purchase and the coffee and end table set. She was very helpful

Kristine was very helpful and very nice

Tonya is the best!! She was super kind and helped us out immediately. She looks out for the customers and not many are like her. She makes sure that you get what you want or something close to it. We had a small issue with pricing at first, but she listened and took care of it right away. Our experience truly was 10/10 mainly because of her!

Went in to shop around for some stuff to furnish my new bedroom with. Not gonna lie I was SUPER indecisive because I didnt want it to look like my bedroom in the Pacific Northwest. Kristin was super helpful in bringing forward different options for bedframes and even helped me pick out a great mattress and mattress protector to go with. Top Notch experience, will be back again!

So amazing and knowledgeable! Made my experience unforgettable!

Jamie excellent service she was super nice

Kristen rocks!! Thank you for helping us with our purchase

Sarah T. was amazing! Smooth & easy checkout process!

Tonya was so kind, helpful, and patient while we were searching for our new couch. She was informative and made us feel very confident in our purchase. The staff here was great overall!

I had a wonderful experience!!

Kristin was extremely patient and helpful with my purchases today. She made the process go smoothly and appreciate everything. I will definitely be back!

Sarah was so helpful and very nice !! I would definitely refer everyone to her. Thank you Sarah for everything.

Sarah was very friendly, knowledgeable, and was able to answer all my questions. I will definitely be using Ashley Furniture for all my future furniture needs.

Sarah T was absolutely amazing to work with! She was patient and kind! The store was perfectly staged with lots of options to choose from!

Sarah did a great job helping us pick out our recliners! Thank you so much! We will be back.

Jamie so was very helpful. She did not give any pressure but was truly helping up to find what we were looking for. After 2 hours of changing our minds more than once we truly appreciate all of her help and work to get us our new sofa for our new house! We love it!

Jamie was a wonderful help we came in looking for a reclining couch and after looking and setting on several we found just the right one.we plan on coming back at looking for more furniture in the near future. Thanks Ashley for treating us right.

Jamie was so awesome and patient with us the entire time. She answered all of our questions with ease. Come see her for your furniture needs!

As a military family, We have purchased our furnitures from ASHLEYS in Washington, California, and now Florida, hands down the best Ashelys! Our furniture home consultsnt Sarah is awesome, her customer service is bar none! Thank you so much! We love our new sofa set and dining table!!

Sarah was AMAZING!!! She was so helpful and made our shopping experience delightful!!

Sarah Taylor is very friendly and knowledgeable about helping me with my purchase.

Jamie was the person who helped me and she was awesome. This is my first time buying furniture for myself and she helped me with what colors go together and how to make my living room look the best it can be

Sarah was excellent in helping me get a couch. She was very thorough and made the process simple while making sure all of my questions were answered.

Sarah was very helpful. Went above and beyond to make sure I got everything I needed and answered any questions I had. Highly recommend going to her!

Sarah did a fantastic job helping us choose our next couch and staying late to help us get it finished. I definitely recommend her to anyone looking for their next piece of furniture!

Sarah was really helpful my fiance and I went in to get a bed and she helped us out greatly on figuring out what our best option was strongly suggest going there

Sarah was amazing we had to take an extra day to get our stuff figured out and she helped us both days and was completely honest about what would be our best option for a bed!

Jamie was so amazing, helpful and knowledgeable to answer all of our questions!! She did everything to help us find what we were looking for & we are so excited to have our furniture! Purchased our dining table and bedroom set with her!! Thank you Jamie!!!

Jamie was very helpful!

Sarah was very helpful and efficient and got us what we needed quickly.

Thank you Sarah Taylor for your help today at Ashley’s. You were on top of the game and very efficient in getting what we want. We definitely left happy and are planning are coming back again real soon!!

Sarah did a great job helping find everything I needed for my home and was very professional.

Sarah was super helpful with my purchase today! She was professional and knowledgeable and was able to quickly direct me to exactly what I wanted. Highly recommend Sarah and this location for any furniture needs.

Jamie was awesome, very helpful and friendly!

Sarah was an excellent sales person. She was so helpful to make sure all the furniture fit into our new small apartment. She should get a raise or a bonus for going above & beyond.

Jamie Was absolutely amazing helped me and my roommate buy our first couch! She gave us all the details we needed was so sweet and patient with us!

Jamie was great

Jamie was so helpful and saved us thousands !

Quick excellent service

First & foremost, let me exclaim just how much I enjoyed my in-store shopping experience—ASHLEY’s Ft Walton Beach location is a certainly the best! After having been in & (quickly) out of many other furniture stores, I found myself in this specific location for almost 3 hours! There is so much to choose from—I was so pleasantly surprised! Secondly, allow me to now sing the praises of SHANNON—his salesmanship is remarkable! From his in-depth knowledge to his ability to make appropriate suggestions, Shannon provided friendly service, thoughtful recommendations and professional advice—did I mention Shannon delivers heroic customer service and care? Shannon was the perfect salesman for me and I am thankful to him for his dedication and commitment to me—his customer… and now friend! Lastly, yet just as important, the sectional couch I chose is the perfect fit for my home. After narrowing down my choices to my top 3 favorites, the ideal couch presented itself as reigning supreme—it’s not only incredibly comfortable but also the showstopper in my living room. I love it so much! Shop at ASHLEY Ft Walton Beach. Ask for Shannon—tell him PeggyLea sent you! p.s. THANK YOU, ASHLEY and Shannon—I will be back again & again. Y’all have gained a lifetime customer!

Jamie was extremely helpfully and she made my shopping and buying experience a pleasure.

Sarah harassed me until I finally bought a mattress here. 10/10 would come again

Jamie is a absolute pleasure to work with.

Brian was a godsend. He helped make our purchase as seamless as possible. We will be back.

Went in to look for a couch and Shannon was there to great us at the door. He helped make the process of purchasing the couch too easy. He was super helpful. Class A service. We will be back.

Greated at the door by Jamie she provided Excelent service and was Very helpful yet not pushy. She knew when to step away and give us time as well as answer all are questions. We ended up finding what we where looking g for and Jamie even found us the perfect table online.

Brian (assistant manager) at the Fort Walton Beach store was absolutely amazing, and very helpful! We look forward to continuing business with Ashley’s!

Shannon and other staff were so helpful in the process of deciding and ordering an oversized chair for our living room to match our Morren couch. Terrific service. Thank you.

Sarah was courteous, professional and approachable. She was very knowledgeable about the products and options. We will definitely use Sarah for all our purchases at Ashley’s

On 17 June I ordered a bed listed as in stock and set to arrive 21 June. At the end of June I reached out for an update and was told that the bed had just left the warehouse and would be delivered the following week (1-5 July). I'm writing this on 10 July with still no bed. I reached out today to ask for an update and was told it actually is not in stock so I was lied to first on the website and second lied to directly when I was told it had already left the warehouse. I am now being told i will be delivered at the beginning of August, a full month and a half late. When I asked to cancel I was told that since the order has been confirmed a refund is not possible. So, to summarize, they took my money, lied about the delivery timeline, and then held my money hostage when I got wise. This is not my first such experience at Ashley. They falsely represent delivery times on their website and lie to their customers over the phone. I am likely filing a BBB complaint.

This Ashley store has great service and a fantastic selection. The sales associate Jamie was super helpful and even put a hold on the sale night stand that I was looking into so I could go home and make sure that it matched the color of the rest of my furniture. Overall a great store!

Ms. Sarah was absolutely fantastic and very helpful. This was our first purchase and she helped walk us through everything. She was wonderful! Thank you for everything Sarah!

Our experience was very positive. Jamie Svenson answered all our questions and went above and beyond. Jamie spoke to her manager and was able to give us a huge discount. We opted for the 12 month financing with no money down and Jamie helped us with the whole process. Jamie also went over warranty and what to expect during the delivery process. Thank-you for making things so smooth, fast and easy.

Great customer service! Highly recommend. Sarah Taylor was very sweet

We came in to buy a smaller kitchen table. Zach Krueger and Brian McGee were very helpful and went above and beyond to answer questions and help us out! They were extremely helpful and welcoming. So excited to get our new table! Thank you so much.

Jamie was so very helpful, patient, and easy to work with. We just moved and had a lot of questions, and she was able to help us make the right choices for our new home. Overall a great experience.

Customer service after we made a purchase to cancel an order was horrible took forever to cancel an order. but it was really fast to make the purchase. Based off the customer service response I got won’t be shopping with Ashley again.

Jamie and Zach were so wonderful helpful. They answered all my questions and were so nice to my 4 kids and very patient with them.

Sarah was awesome! Thank you!

Brian was excellent in assisting me in finding the sectional that I wanted. He made sure that I got exactly what fit my budget and needs.

Jamie did a great job And will be back

Jamie was AWESOME!! She showed us exactly what we wanted and needed. We are very excited about our purchases!! Thank you Jamie for everything!!

We had the best experience at the Ashley store with Brian. They have a great collection and Brian was very helpful to find the best matching sets. We were able to find the perfect furniture for our home in one visit!

Awesome experience at the store! Nice staff

Shannon was outstanding. Goy a great deal and took excellent care of us! Thank you Shannon!

Jamie was great and made sure we were taken care. Quick and easy!

Another pleasant experience at Ashley Furniture. Sarah was extremely helpful ensuring our new couch will fit our growing family and needs. Will definitely come back.

Wonderful

Jamie did a fantastic job helping us find exactly what we needed and the price was great! Awesome experience!

Jamie was a huge help getting us set up with our new couch. Very friendly and helpful!

Jamie was such a doll. Helped us with everything we needed. Would definitely buy with her again

Dontae was awesome and super helpful working through online vs in store requests!

Jamie was fantastic. Took lots of time with us and answered all our questions! Very thorough and professional! Very great experience!

Sarah and Kristin were both joy to work with today. Pleasant professional and helped me order exactly what I wanted. Thanks!

Jamie did an amazing job at making sure we were taken care of, she answered all of the questions me and my wife had. She was super sweet, and more then willing to put in the work to make sure we got exactly what we needed, on top of making sure we got all of the discounts!!

Jamie was amazing help!!! We bought the perfect dining room and living room set, and she helped us through every step of the way. She was patient while we were deciding, and helpful when we were being picky! Amazing customer service, look for her at this Ashley Homestore location!

Fun! Exciting experience with Sarah Taylor who really knows her stuff. Thanks to the Ashley family for helping us get settled.

We worked with Jamie and she was great! Ashley Furniture FWB is a top notch store with service and availability.

Sarah was great to work with! She made the experience very smooth

Jamie was very helpful with us picking out our patio furniture.

Great experience with Jamie today... Highly recommend!

Dontae in FWB is the best!! Ask for him! Great customer service and very patient answering all of our questions. Will be back for sure :)

Kristin helped us so much with buying my new couch and made the process super easy. I highly recommend go to her!

Kristin, you were awesome, thanks for all your help. Love our new sofa.

Jamie was great - answered all my questions, was patient with me, and provided great service.

Great experience!

Sarah is awesome!!

Sarah was very helpful and respectful.

great experience! Jamie is extremely knowledgeable and was able to price match everything i wanted.

Sarah Taylor was absolutely amazing. She got me all new furniture pieces for my whole house. She was very professional, happy, and sincere. She distracted my daughter while I was busy shopping and just very helpful all around. When I return for the rest of my shopping, I will definitely request her. She even stayed an hour late to finish helping us! 10/10 recommend. Thank you, Sarah!

Great selection, Sarah and Jamie were so helpful!

Walked in and was immediately greeted by Jamie and she was very helpful with finishing our purchase!

Sarah Taylor helped us. She is awesome!

Sarah Taylor was the greatest!

We worked with Jamie on getting a leather chair and two leather sofas. She was a gem professional. Fantastic work with us really well. I would highly recommend her to anyone and I never thought I'd say this but go to Ashley's furniture. She made us a great deal

Jamie helped us out very well and was very respectful to help guide us to what we wished to buy. We were in and out in no time!

Shannon Hughes went above and beyond to help my family. His kindness, attentiveness and professionalism was beyond comparison. Thank you Ashley furniture for excellent care and beautiful furniture.

We got an amazing beautiful table from Ashley furniture! Dante was so so helpful with my husband and picking out our dream table! Dante even sent a personal written card to our house lmao. it was cute. We got it delivered through Ashley as well and James and Orlando were friken rock stars. I got home late and they were out waiting in the hot sun and i felt so bad! They greeted me with smiling faces and moved the table and chairs inside carefully and assembled it so quickly. They truly know what they’re doing and are dope employees! Such great guys and hard workers! We come to Ashley very often to furnish our new house and this is just another reason why. Keep up the great work! Thanks guys!

Had a great sales person named Donte. Very polite and helped me find what I was looking for. Delivery was fast and two men who delivered and set up were nice and helpfull

Sarah and Kris were amazing! They responded to all of our questions and went above and beyond to give us the best service! They even stayed longer than they were supposed to, to help us to get what we wanted. I will totally recommend them a 100%. The service 10/10! Really grateful, to have encountered such amazing people!

Kris & Sarah did miracles!! Helps us out tremendously! Even stayed an hour after closing just to make sure we didn't have any questions & we were happy. If you need any type of furniture I recommend talking to Kris (General Manager) & Sarah, I promise as a satisfied customer they will help you out.

Professional, knowledgeable, friendly, and responsive! Couldn't ask for a better experience! Thank you Kris!

Great experience today at Ashley Furniture in Ft Walton Beach! Beautiful furniture for every room and so many accessories. We got a great deal on a very nice complete king bedroom set. Customer service from Zack and Kris was very helpful and made it easy to do business with them. Highly recommended!

Jamie assisted me in deciding which sofa to buy for my needs. She was very helpful, personable, and was able to answer all questions. Great service!

Donate Walker was great work with! He was patient and helpful throughout the process.

Kristen was very helpful in helping us pick out our mattress and pillows. She was very knowledgeable in the difference.

Kristin was so helpful. She made buying a mattress and accessories so easy.

Jamie was very helpful and helped us in all aspects of the sale. Great personality

Sarah was incredibly helpful throughout our shopping experience. Knowledgeable and kind. The selection was impressive and we found exactly what was wanted.

Sarah at the FWB location is great! Super nice, made the purchasing process quick and easy to understand. Highly recommend!

Walked in and was greeted by Jamie. She did a fantastic job helping us out and closing the deal on a bedroom set at better than advertised prices, and was able to get us 0 percent financing. Definitely would do business here again and with Jamie as my salesperson.

Sales Rep named Shannon was awesome! He exceeded our expectation and made shopping for furniture easy and a fun process. He deserve 10 Stars

Dontae, was one of the most professional and knowledgeable salesman that I've met while shopping for furniture. He is a must if you're looking to update/ furnish your home.

Dontae Walker was awesome. I highly recommend you ask for him when you walk into the store. He was enthusiastic about help us find exactly what we were looking for. He’s new and didn’t make up answers to our questions. He asked for help when he needed it and made sure we were getting what we wanted for the price we wanted to stay under. Kristin Bondurant helped us check out and pay. She knew exactly what she was doing to get us the price that Dontae quoted. They were a perfect team and worked very well as part of the stores bigger group. Thank you.

Awesome friendly people!

Sarah, Donte and Kris were awesome to work with! Inventory in the store was amazing!

Jamie has been a great help in finding us a amazing sofa. A++

Jamie was very helpful.

Jaime was very helpful walking me through options and had tremendous hospitality. I will highly recommend this location to others.

Jamie at the Fort Walton Beach store was fantastic! She was patient with us and full of great advice and knowledge! Looking forward to our new couch!

Jamie was great to work with and made the process quick and easy.

My husband and I were excited about decorating our living room but not looking forward to shopping for a sofa. Sarah, in Fort Walton Bch., was an absolute god send by going above and beyond (even on her days off!) and made the entire process so much better and less stressful! We’re in the beginning ordering stages and have not yet had everything delivered so fingers crossed everything continues to go smooth.

Such an amazing amount of patience and amazing attitude. Took the time to answer all our questions. Worked with us throughout the entire process. We really enjoyed the help with all our questions. We got more than we expected, and left happy. Very highly recommended. Ask for Sarah or Brian, they are the best.

This is my second purchase from Ashley, and I was delighted to have Dontae assist me with my purchase. It was actually a pleasure to shop there, especially because he was so patient and knowledgeable.

Fabulous service, fast delivery. I'll be back for my dining room set!

Dante Walker did a great job assisting me with finding the right bedroom to fit my needs. Keep up the good work.

Dontae provided professional assistance and helped us pick out a recliner that provided the support we were looking for. Great place and selection! We couldn't tell that this was Dontae's first week here at Ashley.

As always a great service, Donte and Sarah really helpful and knowledgeable about everything. I purchased a coffee table and I loved the service

Jamie has been so helpful with furnishing my house after losing everything in a house fire- I highly recommend Jamie at Ashley furniture for your furniture needs.

Sarah and Dontae were great. They were very helpful and great communications.

Jamie was amazing help through the whole furniture buying process, as a first time furniture buyer she helped us get in and get out with what we needed at a discounted price.

Jamie was very helpful with finding furniture for our new home. Very quick and easy getting everything ordered.

Bevan was great and very easy to work with.

Kristin Bondurant helped us today at Ashley Furniture. She was amazing, and so patient while we chose new furniture for our daughter’s new place.

Kristin was wonderful today! She answered all of our many questions and was very helpful during our process!

What a fantastic experience it was shopping at Ashley in FWB. Kristin Bondurant was extremely helpful and knowledgeable in assisting us with our selections. Thanks Kristin.

Jamie was wonderful in helping me with my furniture concerns & made the purchasing process extremely easy!

Great service from Sarah and Krist. The whole experience was painless

Excellent service Shannon did a great job

Very good service buying sectional from Sarah Taylor.

Kristin did a fantastic job helping us with our selection of a new dining room set!

Jamie was helpful and quick with our purchase and we appreciate her

We had great time searching for what we wanted with Sarah!!

Friendly service. Great prices.

We had a wonderful experience from start to finish. Brian and Kelly were extremely helpful and explained everything very clearly. We will be returning for business in future.

Kelly, was a wonderful Sales Representative and helped us with everything we needed!!

Sarah gave me a perfect customer service experience: she’s thoughtful and personable! Love my new chair for the nursery!

Sarah was very kind and considerate and she laughed at all my terrible jokes. Thank you for all your help in purchasing our lovely chair. We'll likely be back to get a sectional sooooooooooon 👻

Bought furniture from Sarah and Kelly at two different times. Both sales associates were very friendly and didn't pressure me to buy. I would highly recommend them when shopping for furniture at Ashley!

Kristin was super knowledgeable and helped us pick out an amazing mattress for mother day and even a recliner for early Father’s Day gifts! Would highly recommended the Ashley Furniture on Eglin Parkway!

Shannon was wonderful! He didnt hover, answered all of my questions, and he worked with me to get a deal! And on EXACTLY what i wanted. I couldnt be happier with the customer service at Ashley in FWB!

This store was amazing, with the upmost exceptional customer service! They will take care of all your needs!! Kristin helped us, she worked with us and made sure we got what we needed. She was absolutely wonderful and went above and beyond!

Over all the store experience was the best but meeting Kristin and having her as our sales-rep, she took her time and was so very helpful and caring ! She helped my husband and i make our new house a home!!

Sarah did an amazing job helping us find what we were looking for and helping handle our two little ones! Definitely recommend her!

I'm very impressed with Brian McGee and the Ashley Store in Fort Walton Beach, Florida. Brian McGee is a fantastic resource if you are looking to buy a mattress. He knows what he is talking about and he will not try and upsell you on something you don't need. He listens to what you want and helps guide you in that direction. First we looked at the more expensive, top of the line, Sealy Mattresses on Saturday, and then we told him we'd think about it and come back in on Sunday with our decision. When we came back in on Sunday, Brian showed us the less expensive Sealy Mattresses that offered the bigger sale prices on them for this years spring sale. We ended up out the door for an even better deal than the one we were going to go for on Saturday, and we have up to 30 days to try the bed out in home and if we don't like it we can send it back before the 30 days is up and take the deal we were going to take on Saturday. Don't see how we can go wrong with that. Thanks Brian for making our experience a great and memorable one. You are an outstanding professional and we appreciate you taking such great care of Us! Captain Phil

Brian was very helpful in helping me to decide on what type of mattress I would be most comfortable with. He explained what coverage I had and other options that were available to me. I would very much recommend this store to anyone who is looking for a new mattress and also will send them to Brian because his knowledge of the type of mattress that your looking for and what would be good for you. Thank you very much Brian for all your help! Keep up the good work.

Sarah was very helpful and very informative about the mattresses that I had purchased .. I tried out many mattresses and pillows and we were able to find the perfect fit for me .. promote her ASAP !!

Kristin was amazingly helpful. Thank you so much for such a wonderful experience!

Jamie was the best! She took her time to listen to exactly what we needed and showed us many options. I highly recommend her.

Shannon was very helpful and pleasant, gave us amazing deals and helped assist us on buying our dream couch

It was great, Shannon was knowledgeable and very charismatic.

Was very helpful as usual.

Kristen B. Was absolutely amazing and Stupendous

Kristin was amazing

Kristen helped us find the perfect mattress and was able to answer all the questions we had. She was great!!!

Jamie was super helpful and very friendly. She got me right to what I needed and got my sofa purchased and scheduled for delivery in less than 30 minutes. I highly recommend going to see her for all of your furniture needs!

Jamie helped us here and she was so helpful. She was very knowledgeable about all the furniture and will do everything to get y’all a great deal!

Sarah Good job Sarah what a great help and make it easier for me thanks

We have purchased multiple pieces from Shannon Hughes and we won’t use anyone else. He is the best in the business we have ever met. Thanks Shannon for always putting the customer 1st.

Friendly, fast, and efficient service. Jamie provided excellent customer service and was transparent with me throughout the purchasing process. Would buy here and again and I would recommend to others.

Sarah Taylor was absolutely outstanding. She was patient and thorough and worked with me to get exactly what I wanted. Overall 5 star experience

Shannon was an excellent salesperson. He was very patient and courteous.

Kristin helped us & it was so much fun with her buying our furniture today. Love her she is so awesome !

Sarah and Zach were very helpful and patient in helping us choose the living room set that best fit our needs and desires!

Zach and Sarah provided excellent customer service . All questions were answered and all options clearly explained.

Sarah was very helpful ; made the process of ordering my furniture very easy and very straightforward. Super nice ! And the process was very smooth , made sure i was taken cared of and explained all details of furniture and answer all questions that were asked .

Jamie was very polite and knowledgeable. It was a great experience.

Sarah is the best

Kelly was fantastic very helpful

Jamie and the rest of the staff were so helpful

Jaimie was wonderful. She helped us narrow down what we wanted. She was knowledgeable and patient.

Jamie was really helpful in helping us order several items for our new home. Most definitely would recommend her for any one looking for help to buy new furniture to their home.

Jamie was extremely helpful with what we needed.

Awesome Employees and service, especially Shannon and Brian!

Kelly was amazing to work with!!! When it’s time to buy again she’ll be the one we will go to! Thank you Kelly

Sarah did a great job. She was very friendly!

Jamie was knowledgeable and very helpful. Thank you!

Wonderful service! Thank you Kristin for taking care of us!

Shannon do great 👍

ShannonHughes was a great help throughout the whole time. We have been back twice to purchase items from the store.

Freddie was my sals person and she did a great job! Ashely is my go to store for furnitures in the Destin area! Come in to Ashley and ask for Freddie! We had a great sales person named Jamie. She was very informative and we got great customer service!

Jamie was outstanding, professional and most all friendly.

Jamie made shopping for new living room furniture a breeze!

Sarah. was awesome at helping me get my new dining room set! Come and see her at Ashley’s!!

Sarah was very helpful and supportive!

Jamie was awesome! Her patience and professionalism is unmatched. She was very helpful and ensured we were happy with our purchase from the time we walked thru the door till we received our furniture.

Kelly did a great job from meeting us at the door, to balancing both my wife and my desires, to just sitting a while while we got comfortable in our new couch. Looking forward to delivery and enjoying it at home.

Jaime was so helpful and patient with us through the whole shopping process!

Jaime was awesome! She was professional & very knowledgeable. The world needs more people like Jaime.

Jamie was absolutely wonderful and helped me find the chair and dining room set for my home.

Got my new couch and ottoman from Jamie! She was super helpful and quick! Thanks again (:

Kristin was WONDERFUL at helping me make a new purchase on a sofa and loveseat! She was very friendly and was very pleasant with my daughter! Highly recommend working with her!

After 3 failed orders online trying to purchase a couch I came to the Fort Walton Beach Ashley store and was graced with the most amazing customer service from Jamie! She made the in store process seamless!

Great service, you can’t go wrong working with Jamie

Sarah was phenomenal and helped us get the living room furniture configuration sorted out!

Jamie was extremely helpful today. She answered all of our questions and offered great suggestions.

Jamie was very nice and very helpful

Jamie was super helpful as we were trying out mattresses!

Sarah held me for ransom until I brought a couch 10/10 would recommend

Kelley Dodson was very professional and a great help. I came in thinking I wanted a Lazyboy but walked out with a swivel recliner that rocks. Thanks 😊

Sarah found the exact couch we needed. She was amazing and handled all our needs and provided a military discount.

Ashley was AMAZING! She was kind and listened to all my questions and needs. I would 1000% recommend going to see her.

Jamie was amazing! We walked in with limited time to accomplish our mission and find a dining set. Within 20 minutes we were done and out the door. Thank you for being so efficient and making our home feel welcoming!

My entire house is Ashely’s love it here love the Workers. If you need an extremely awesome worker HER NAME IS JAMIE

Jamie is wonderful! Great prices on discounted items!

Kristin helped us and she was wonderful! Can’t wait for our new couches. :)

I have purchased several pieces of furniture with Ashley furniture and today I had the pleasure of working with Sara and Bryan and once again a very pleased customer!

Great service.. Kelly was great helped us out with our purchase!!

Great service… Kelly was super nice and helped me and my husband a lot!!

Shannon Hughes was very patient and helpful with my purchase.

My wife and I have been looking for a new sofa for several weeks and visited many stores. During our search we met Kristin Bundurant at the Ashley Furniture store in Ft Walton Beach FL. She was very helpful, friendly and knowledgeable. After making our decision on which sofa we went back to her and purchased it. We also bought a dining room set even though we weren’t looking. Thanks Kristin for a great experience. We will be back again and ask for you.

Jamie Svenson helped us and did a great job. She was very nice and helpful. Thank You Jamie

Highly recommend working with Sarah. She was very friendly, helpful and went above and beyond to make sure I was happy.

Beautiful store with very lovely furniture on display. Prices are reasonable. The drawback Everything has to be ordered and shipped in, and then the store delivers your mechanic. There is no such thing as a direct purchase. Not only did we have to wait, 4 weeks for our couch to come be delivered, there was a $129.00 delivery fee. Something feels very wrong. .

What a fantastic couch buying experience we had with Sarah at Ashley Furniture! Sarah showed us plenty of options, allowed us time to talk about each and helped pick out matching coffee table to go with the floors/couch in our home. She even helped entertain our toddlers while we looked around. Will be back to shop for bedrooms next!

Good. Ms Svenson was a professional

Stopped by the Fort Walton store and was helped by Kelly….she was delightful. She made everything so easy. I will definitely go back to her when I tackle the next room. She is an absolute asset to your company.

I am quite happy to have met Jennifer, our sales associate. She went way over the top to make our purchases happen. Thanks!

Kristin B. helped me to find a mattress and she was very knowledgeable about the products. She also was not pushy which is what I appreciate the most. She worked to get my mattress delivered quickly since I was buying it because of a recent back injury and I needed it sooner rather than later.

Kristin really helped us today - thank you!

We found out bedroom furniture here after searching for MONTHS elsewhere. Kristin helped us SO much through the process and all my obnoxious questions. Thank you!!

I 100% do not recommend this location. They will try to squeeze you for every penny and they have terrible wait time on products. The Pensacola location was a GREAT help and more transparent! Thank you P'cola!!! You guys are ROCKSTAR'S!!

Kelly and Brian were fantastic in helping me find the furniture and deals I was looking for.

Sarah was great and very helpful getting all different products ordered!

Awesome service was met at door by Tina. She is an awesome sales rep

Our salesperson, Sarah, was awesome!! She helped us pick the perfect furniture and walked us through delivery!

Sarah, super nice

Jamie helped us find what we were looking for and even took a step further to grab one of the items out of the clearance section that we didn’t know was on sale!

Kelly provided great service

I went into Ashley Furniture to just look and Tina was amazing. I will definitely be back to buy more furniture in the future. The whole process was great.

Kristin was very helpful, and informative. Will ask for her for future shopping needs.

First time coming to an Ashley's store to purchase a Mattress and Sarah Taylor was extremely helpful with absolutely everything. Definitely coming back to purchase furniture. Thanks for all your help.

Kelly made our experience both memorable and pleasurable! We’re really impressed by the genuine and friendly customer service we received from her. She was AMAZING! Thank you so much!

SARAH was the biggest help. Super knowledgeable of products.

Sarah was awesome to work with. So friendly!

Jamie attended us with great attention since the moment we entered the store. I'm so satisfied with the service. Truly, I'm impressed with her customer care. She's a nice and funny person too. 👍👍👍

Great experience. Tina is very friendly and did her best to work with my budget.

Jamie did a great job! We bought a mattress from her.

Sarah and Brian were more amazing than any other sales persons in any other Ashley store around. Especially any Alabama store. 5*

Jamie was awesome in showing us a sofa that we actually bought one after 2 months of looking at other companies. We are so excited to get it.

Great experience, Jamie made everything very easy!

Sarah was great to work with. I rate her a five star and if you need furniture come see Sarah. She was very helpful and no pressure. The store has a lot to see on the floor. So come see Sarah at Ashley’s furniture in Fort Walton.

Thank you to Ms. Jamie Svenson for your assistance during our visit to the Fort Walton Beach, FL Ashley Store for helping us find the selection of chairs that meet our needs, plus the discount we needed to meet our budget. The quality was great and we hope to enjoy our selection for years to come. Ms. Svenson was very professional and courteous during this visit, taking the time to ensure we left the store feeling comfortable with our purchase. Thank you again Ms. Sevenson for your patience and understanding of what we wanted.

Sarah was very helpful and kind. Explained everything well and made us feel comfortable about our big purchase

Wonderful experience with Tina. I was just browsing but found a treasure. I will be back once I close on my house and ask for Tina.

I was very nervous about the furniture buying process and then Ms. Tina was an angel and made it all better. She was very patient and helpful. She didn’t judge me for asking 50 questions and was an absolute pleasure to work with. I highly recommend and appreciate Ms.Tina for her help!

Thank god for Tina! I had ZERO clue going into how to find what I wanted or how to make it fit in my house. Tina helped us with measurements, style, and pointed us in the right direction throughout the entire process.

My fiancé and I came in wanting to furnish and entire house and Ms.Tina made it work! She is an absolute pleasure to work with and very patient with all of my questions/ concerns and of course changing my mind about 4 times. Highly recommend this location specifically Tina.

I dread every bit out of picking out furniture. Luckily my fiance will do the leg work for me. But from when I got there ten minutes before close Tina greeted us with a smile at the door. She was the absolute best in helping pick us out furniture that fit our budget and style! My fiance filled our new 3 bedroom house! If you go in ask for Tina!!!

Jamie, gave excellent customer service, friendly, professional, and very knowledgeable.

The staff at the FWB Ashley were great in helping us find exactly what we were looking for. They were friendly and accommodating in helping us find the perfect items for our home. We highly recommend dropping in and checking out their selections!

Tina was great to work with! She helped us find the perfect couch for our rental! There was also a great selection of art and rugs! Will definitely be back 😊

Sarah Taylor was super sweet, knowledgeable and helpful with my shopping and wasn’t pushy at all. I left happy with my purchase and felt like I received a good deal.

Jamie was great to work with!!

Sarah was great and the shopping experience was easy. I appreciate the fact that we came in late and they were extremely patient.

Shannon was very helpful and patient while we looked at every sofa and asked a million questions

So kind, helpful, and patient. Jamie was wonderful in helping us find exactly what we were looking for in our beautiful new Bedroom furnishings. Knowledgeable concerning product and availability. Go see Jamie to help you select everything you need to redo your homes interior. Great furniture shopping experience.

Had a great experience. Kristin was super helpful in showing us things we were looking for and crunching the numbers.

Sarah was great! She tried very hard to show me the material that the couch would be since they didn't have one in the store. Also, she was very knowledgeable about items and advised me about all details regarding costs. Wonderful experience!

Jamie was quick to help me out and very professional. Was able to help me determine financing options and the various options for each piece. Highly recommend asking for her when you come in.

Great experience, Kelly took care of everything, she was very patience with us highly recommend

Jamie Svenson did a great job.

Jamie is a BLESSING; We had no need for STRESSING. Excellent Service with a SMILE; She has impeccable STYLE. Thank You 🙏🏻

My husband and I stopped by to look at couches and had an extremely productive experience. Kristin helped us look at a wide variety of options for couches. The best part was when we were indecisive about table colors, she helped us compare the colors by bringing it physically out.

Jamie very pleasant and helpful.

Jamie was exceptional!! Answered all of our questions perfectly! Helped us find our perfect couch setup! We'll be back to see her!

Jamie was very helpful. Was very satisfied

Shannon at the Fort Walton Beach store helped us for 4 hours pick out our home furniture and was fantastic! Couldn't ask for any better!

Shannon was great. Very knowledgeable and sold us a great couch!

I enjoy Shannon’s salesmanship and professionalism

Jamie was really helpful and patient with me when searching for a new mattress. Would highly recommend!

Shannon was so helpful finding exactly what I was looking for at a affordable price. Thank you!

Jamie Svenson was awesome. Helped us find exactly what we wanted and we were in and out in 20minutes. Highly recommend!

Jamie was awesome!!

Jamie did an awesome job taking care of us.

My experience at Ashley store was excellent. I was greeted by Tina and she was very professional and really understood exactly what I was looking for. She went out of her way to incorporate my style for a professional look. I will definitely return and hope she will be my assistant again.

Kristin was the best!! Thank you for the great service!!

Enjoyed working with Jamie, purchasing our chairs and getting through the process quick and easy

Kristen and Jamie were awesome!!

Jamie was wonderful throughout our shopping experience.

Jamie was super helpful and got me great deals on my furniture!

Kristin was the best she was extremely helpful!!!

Sarah T.

Jamie was very helpful!

Shannon Excellent service and fair prices, quality furniture.

Shout Out to Shannon and Jaime , they assisted us with everything we needed and we left the store extremely happy. If you go in the store make sure to ask for them, they will take great care of you.

Jamie was the friendliest and most helpful sales associate I’ve ever encountered! We were laughing and joking the entire time! Jamie deserves a huge holiday bonus this season!

Sarah was awesome!!

Jamie was fantastic! Such a helpful sales person. So happy with our purchase

Jamie She was very helpful at helping us find what we needed and make our purchase successful

Sarah was wonderful. Made the process super easy.

We just bought a new sectional here! Jamie made it so painless & easy!!

Jamie was awesome! Very helpful. :-)

Sahar Taylor is the best store sales person. She is very knowledgeable, knows all selections and very patient!!! We did not feel we were pressurized to purchase something.

Jamie and Shannon. Thanks for your help!

Jamie did awesome!!

Mr. Shannon Hughes gave great customer service, made me feel comfortable with my purchase and the process was quick and easy.

Our experience was great. Shannon was superb , very informative and helpful. He made sure we took advantage of great deals ! All the staff are welcoming and helpful but Shannon was our personal sales representative since we walked in. Thanks again

Sarah was the BEST!!!

Jaime was very helpful and extremely knowledgeable, she helped us choose the best bed and mattress for us. We are thrilled to get our new bedroom set.

My experience was great Jamie helped me pick out the perfect couch my new place!!

Jamie was excellent at her job. What a treat it was to buy our new dining room set . Thank you

Kelly Dobson was extremely helpful in picking a new couch and chair for my apartment. Also, I originally thought I wanted a new coffee table, but she suggested an ottoman with tray on top. A perfect solution for a small living room. We could not purchase the day we were there, so Jamie Svenson, seamlessly picked up and completed the deal the next day. Great team work!!

Jamie was great and very helpful.

Great experience! Very helpful attendee Jamie!! Love her positive attitude and very patient with us. Thank you for the wonderful experience Jamie! You made our shopping really easy and less stressful 😆 😍

Shannon was amazing! He was very helpful and patient with the kids. The whole staff was amazing! This is the 2nd time we have shopped here, and nothing but amazing.

Jamie and brian great customer service!

Sarah was amazing!

Sarah was great!

Sarah was awesome and very knowledgeable!

Sarah helped me find the perfect dining table for my dining room. She was very respectful and had great mannerism. She was very helpful with guiding me around the floor to help me find what I needed.

Shannon Hughes was very helpful while we hunted for a couch for our new home. We found what we were looking for. Highly suggest reaching out to him at Ashley Furniture for any purchases!

My experience with Kelly Dodson was amazing. She was knowledgeable and very informative on the Rannis and Darcy furniture piece in which I inquired more information on. If you need a sale representative to help you, don’t hesitate to ask for her.

Sarah was amazing great customer service very professional and helpful!

Jamie Awesome experience no issues my wife loves the her new lift chair!!

Me. Kelly was very helpful and guided me through the purchase process very professionally. I recommend this store 10/10 times.

Thank you Jamie for another great purchase at Ashley Furniture Great price and Great Furniture

Jamie was great!

Jamie was wonderful! Thank you.

I would like to say that I had an awesome sales experience with Jamie at Ashley Furniture Store. The sale wasn’t forced and she actually listened to what my needs were as assisted me accordingly to what I was looking for. I love that type of customer service. Definitely recommend her to anyone that’s looking for furniture.

Jamie was amazing. Excellent product knowledge. Great customer service. Gave us an excellent walk through and helped us to make great selections. Highly recommended

Jamie was an amazing!!! Very attentive, very helpful, and kind.

Jamie was great to work with and the quality of the dining furniture we purchased was (surprising to me) awesome.

Kristin B. Absolutely amazing She was patient and kind the whole time and got us the best deals

Great experience working with Jamie

Jamie did an awesome job, very knowledgeable and helped us with our furniture needs! Thank you Jamie

Jamie our sales associate was wonderful, hassle free.

Jamie was wonderful and knew exactly I wanted. She made process very easy

Brian was super helpful and professional. Will shop here again!

Sarah T. Super job. Very helpful and will use her each time I visit Ashley. She is highly recommend. Recommend $100 bonus versus 5!

Kristin was super helpful and knowledgeable.

Found everything I wanted with the help of Shannon Hughes. Excellent experience! Highly recommend!

Kristin was amazing and very knowledgeable! She helped us find the perfect couch!

Kelly at Ashley Furniture in Ft. Walton Beach, Fl turned a “job” of furniture shopping into a completely pleasant experience. Having a specific design and colors in mind, she searched the store and virtual store to locate just what I wanted. She was friendly while professional and I soon felt very comfortable with her as a partner in my search. And it was successful! I will return for any future needs and I fully recommend Kelly and Ashley Furniture Store in Ft. Walton Beach, Fl.

Great experience working with the team at Ashley in Fort Walton. Sarah was a pleasure to work with as she helped me furnish my entire condo with terrific options. This is my second time furnishing my home with the team at Ashley in Fort Walton. Highly recommend!

Jamie was fantastic! We went in with a small issue with our furniture insurance and she kept us at ease the entire time, her confidence really kept us attentive and we ended up walking out with an amazing new couch!!

Had a great experience with Jamie, very helpful and spent a lot of time with me to make sure I got what I wanted.

Jamie S. Was so helpful and knowledgeable. Thank you and we will be back soon.

Jamie helped us to find a match couch with great price. Very excited.

Jamie is the best! She found a couch at a different store we wanted ! And got us a great deal on the furniture and delivery!

Sarah had great communication and service. She super helpful and made the process of getting a new bed set exciting and fun. Definitely would recommend asking for her to help you on your next visit.

Sara and Brian very helpful

Sarah & Brian were very helpful!!

Kristin was a great help.

Shannon was very knowledgeable and tactful helping my elderly mother shop for a mattress. I will be back to this store because of him

Sarah and Brian were so helpful!!! Brian was patient and showed me a lot of options. He was very personable and helpful. I highly recommend them!

Me and my husband came in looking for a recliner and joe tried helping us out and I wanted to buy my husband a recliner as a gift… but he got distracted and told me to look at a couch as I told him to walk away because we just bought a couch mind you me and my husband were laughing after my comment and the sales person turns around to me and goes he can get whatever he wants he’s the boss .LOL

Kristin was very helpful and friendly!

Jamie was great 😊

(Translated by Google) Very good (Original) Muy bueno

Jamie was great. Very helpful and knowledgeable. Ashley is great at the price point they service! Come see Jamie!

Jamie and Brian were amazing and very helpful…. Thank you again!

Amazing experience! Kristin was great to work with and helped us a ton in furnishing our condo!

Brian McGee helped me out today, really nice and friendly man. Can't wait to get my dining room set.

Shannon H was extremely attentive and took great care of us while shopping and purchasing. Everything was explained and the customer care was top notched. If your ever looking to purchase furniture give him a visit in fort walton..thank you shannon

(Translated by Google) Excellent seller Shannon Huggies friendly friendly it was a pleasure to buy at the Ashley store (Original) Exalente vendedor Shannon Huggies amable simpático fue un gusto abercomprado en la tienda Ashley

Shannon Hughes, my sales person, was excellent. He was patient and fully informed. I was very impressed with his service and will seek him out whenever I am looking for something in the store. He went the extra mile to make sure I was satisfied with all aspects of the sale and delivery.

Jamie helped us find what we were looking for for our new home. Good customer experience overall!

Jamie took great care of us and helped us find the perfect piece for our dining area in our new home!

Customer service at this store was awesome. I was impressed by Sarah's ability to be in the background without interfering in our browsing. When we had a question she was there with an answer or was on her way to get an answer. Great job!!

Jamie, she was awesome

Awesome person for doing business. Great sense of humor. Thanks Shannon..

Sarah was awesome 😊

Shannon did an awesome job helping my father and I. He ensured delivery would be in a timely manner and we had just the perfect recliner for my father. We appreciate all of his help and attention. Thank you!!

"I had the most exceptional experience at Ashley Furniture, all thanks to Jamie! From the moment I stepped into the store, Jamie's warmth and expertise made my furniture shopping a breeze. Their deep product knowledge and keen eye for design helped me find the perfect pieces for my home. Jamie's attentive and friendly approach made me feel valued as a customer, and their genuine dedication to ensuring my satisfaction truly stood out. Their commitment to guiding me through the entire process, from selection to delivery, was unparalleled. I can't thank Jamie enough for their outstanding service and would highly recommend them to anyone looking for a seamless and enjoyable furniture shopping experience. Kudos to Jamie and the Ashley Furniture team for setting the bar high for exceptional customer service!"

Jamie was outstanding! She helped me and my husband every step of the way. Such a great buying experience.

Shannon and Brian went out of their way to help us! We love our new furniture.

Shannon and Brian were very helpful throughout the sales and purchasing process. I would recommend Ashley furniture to anyone who needs furniture.

Jamie

The Furnishing Consultant Shannon Hughes was extremely helpful and patient with our shopping process! Incredibly knowledgeable and also helped us save $2k+ we will definitely come back!

I had an amazing experience at Ashley. My salesman was Shannon Hughes, who I would highly recommend! He explained in detail about the queen size bed I eventually purchased. No high pressure selling, just facts and details. Ashley should be proud to have Shannon represent their company. Thank you again Shannon!

Jamie was very helpful and knowledgable about the furniture.

Shannon the sales representative is the epitome of professionalism and customer service. I assure you that he will go out of his way to satisfy your experience. Many could learn from him in the service industry. Highly recommend without hesitation!

Jamie Did fantastic job, extremely helpful

Excellent service!

Shannon was wonderful! Helped us get all the right pieces to make our house a home. 10/10 service. Highly recommend!!

Jamie was amazing at helping us decide on a mattress. My father has special needs and she was so patient with us. We will definitely be buying our next mattress from her as well!

Jamie and Brian, very knowledgeable of merchandise & pleasant to work with every time I’m in store.

Shannon helped me pick out such great pieces for my home. The shopping, purchase, and delivery were smooth, no pressure, and without any issues. We are so happy with our new furniture and Ashley Fort Walton Beach. Thank you, Shannon.

We came in wanting to see a sectional we had found online. They didn’t have a model on the floor, but Jamie was super helpful in showing us similar items to get a feel of what we were looking for! The buying process was super easy and we’re looking forward to getting our delivery!

Kristin B. Was amazing at helping us find our new couch . Easy to work with . Thank you

Sarah is very helpful and friendly . Thank you!

Jamie was amazing! Super helpful!

Jamie dud a wonderful job taking care of my needs today.

I just bought my bed for my first apartment and Sarah helped me every step of the way! She was great :)

Kristin was very helpful and patient. I would request her again when I return

Kristin was amazing! She helped us find a beautiful couch. Wasn’t pushy at all, answered all of our questions, and helped us get a couch within our budget. Would highly recommend!

Jamie Svenson and Kristin Bondurant got me the best deal on my dream bed I visited for months before buying. I’m relieved I waited and worked with their team. I came out with exactly what I wanted and what I wanted to pay. I appreciate them so much.

Love the showroom here lots of nice options. Was able to take time deciding without feeling rushed or pressured. Kelly was exceptional and super helpful! Kris was also awesome.

Jamie was extremely professional and helpful with our furniture shopping! I would come here again.

very patient! helped us with find our couch!

Jamie did a fantastic job helping us with our bedroom furniture purchase. She previously helped us with our living room furniture purchase so we are and will be repeat customers.

Jamie was very helpful and had a lot of knowledge on products and sales. Had good advice also. Happy with her service! Thank you

Kelly and Brian were amazing!! I left with what I needed and items I did not come in for, because they listened to what I was looking for and suggested other items. Kelly was patient and kind and not super salesman like. Will come back for sure!!!!

Jaime and Brian were extremely helpful in my mattress purchase. I have been looking for quite some time and there expertise helped in my decision. Definitely recommend them for your furniture needs. Jaime also sold me my last price of furniture so the is a repeat customer.

See Jamie- my wife and I went there to get furniture and Jamie was the one to help us- she found exactly what we were looking for! Great service, thank you Jamie.

Jamie was awesome will be back to see her for all my furniture needs!

Jamie was great! If y’all need someone who’ll listen ans will help find options, she is the one to go with!

Great experience when we worked with Shannon Hughes on our sofa/chair and table purchases.

Shannon Hughes is an amazing salesman with an excellent and highly attentive personality!

Jamie was awesome to work with, she was very knowledgeable and was helpful throughout our whole process. Thank you so much Jamie!

Kristin was great today. I really appreciate it.

Jamie was great, very attentive and helpful in finding what we needed! Will be back!!

Best customer service in town. We loved working with Kristin.

Jamie, was awesome. She introduce herself and then gave us our space. She was quick to help us when we had questions and then let us continue looking around until we were ready!

Shannon is awesome! Very knowledgeable and helpful. He answered all our questions and recommended what we need instead of what we want. Highly recommended furniture store.

We really appreciated the service that Jamie gave us…very pleasant and loved her sense of humor! Took care of our needs…love Ashley! Kurt & Dawn

Kristin was super helpful and patient with us as we picked out our new sectional!

Kristin helped us today. She was phenomenal! Very helpful…. We purchased and enjoyed her help very much .

Kristin was very helpful and VERY professional! Definitely will be coming back again!

Kristin did a great job with helping me with my purchase. She even saved me money by showing me the same thing in the discounted department. Will definitely make sure to use her for further purchases.

Jamie was AWESOME!! Helped me through the entire store, picked out exactly what I wanted and talked me through the whole process. She was patient and it was a really great experience. When I need anything else I will certainly come see her again. Make sure you ask for her when you stop by.

Sarah was amazing !!!! Very efficient and helpful!!!! Enjoyed her bright happy personality too!😊

Kristen did an amazing job helping me! She helped me get exactly what I wanted and had a solution for everything!

Jamie was knowledgeable and pleasant

Jamie is terrific. She helped me shop for a sofa and love seat with absolutely no pressure. I felt comfortable taking my time to see everything I wanted to see. Jamie is knowledgeable about the products. The store manager (forget his name!) was also great-- helpful, nice, and understanding.

Jamie was very easy to work with. She made the whole process very easy and quick amd painless. 10 outta 10.

Kristen and Kelly are very knowledgeable and helped me so much today!

Jamie was outstanding help in my selection of a mattress, headboard and bedding. She is so easy to work with and goes above and beyond!!

Jamie Was very helpful found exactly what I was looking for and. And setup the delivery date that I needed.

Quick and easy trip! Jamie was a huge help and made the whole process super simple!

Jamie was wonderful helping us find our perfect dining set! Very friendly and knowledgable. Highly recommend!

Jamie was very helpful.

Jamie was super helpful and makes sure we got the color we were looking for!

Kristin was awesome! She worked with us on a breakfast table and a nine-piece dining room set. She gave us lots of options and was extremely patient. She didn’t rush or pressure us, and took her time with each piece she showed us. She even helped us with a warranty repair on a previous purchase. This is why we always come back to Ashley!

Shannon and Brian were absolutely amazing in helping us select the right bedroom set for our family. I would highly recommend stopping by for any of your furniture and home essentials needs.

Shannon was a great today. Wewalked out with a living room set for our family. He helped us find a what we were looking for.

Jamie has been absolutely amazing with us. She has been patient and explained in detail the cost, finance, delivery!! We have bought other furniture from Ashley but this was the best experience for us!! Thank you so much Jamie!

Jamie was a great help!

Had a great and easy experience with Sarah!

Kristin was amazing. She listened to what I wanted and found exactly what I needed! Thank you for the wonderful experience Kristin!

Sarah did a great job completing our selection of 2 new recliners for our home. My son & I are happy with our selection. The assistant manager was a great help as well.

Purchased 2 new recliners today at a great price. Brian and Sarah were great to work with.

Sarah Taylor was awesome. She was so patient and helpful with us. She made us feel right at home. Beyond great service. Thank you Sarah

Kristin, was awesome. She spent so .uch time with me .... it was a great experience

Great service Sarah Taylor!!!

Jamie was so kind and super helpful. Will be working with her again the future!

Shannon sold us our couch he was super sweet, patient, and listened to all our needs. I will definitely be coming back to this store for our furniture purchases.

Jamie Svenson was absolutely wonderful!!

Jamie was very attentive and helpful with purchasing a bedroom set and mattress. We had a very pleasant experience at Ashley Furniture store.

Jamie was fantastic with helping us get our mattress ordered!

Sarah was very helpful and great to interacting! We found what we were looking for with her help!

Kristin was great.

Kristin was super helpful and patient with us as we circled the store. Would recommend working with her!

Jamie worked with us, and worked with the manager to make the numbers match what we projected from their website. Jamie ran numbers a couple of time to ensure everything was correct before leaving.

Brian helped us find our new bedroom set and mattress ! It was a very easy-going and unstressful experience! Very happy with the product and service.

Jamie was awesome & found me the perfect couch!

Had a wonderful experience here at the fort Walton store with Jamie, she knew her products and was perfectly attentive.

Jamie was awesome and very helpful! Came back just to work with her! 10/10