Ashley Store | Fort Walton Beach, FL 32547

Sarah harassed me until I finally bought a mattress here. 10/10 would come again

Jamie is a absolute pleasure to work with.

Brian was a godsend. He helped make our purchase as seamless as possible. We will be back.

Went in to look for a couch and Shannon was there to great us at the door. He helped make the process of purchasing the couch too easy. He was super helpful. Class A service. We will be back.

Greated at the door by Jamie she provided Excelent service and was Very helpful yet not pushy. She knew when to step away and give us time as well as answer all are questions. We ended up finding what we where looking g for and Jamie even found us the perfect table online.

Brian (assistant manager) at the Fort Walton Beach store was absolutely amazing, and very helpful! We look forward to continuing business with Ashley’s!

Shannon and other staff were so helpful in the process of deciding and ordering an oversized chair for our living room to match our Morren couch. Terrific service. Thank you.

Sarah was courteous, professional and approachable. She was very knowledgeable about the products and options. We will definitely use Sarah for all our purchases at Ashley’s

On 17 June I ordered a bed listed as in stock and set to arrive 21 June. At the end of June I reached out for an update and was told that the bed had just left the warehouse and would be delivered the following week (1-5 July). I'm writing this on 10 July with still no bed. I reached out today to ask for an update and was told it actually is not in stock so I was lied to first on the website and second lied to directly when I was told it had already left the warehouse. I am now being told i will be delivered at the beginning of August, a full month and a half late. When I asked to cancel I was told that since the order has been confirmed a refund is not possible. So, to summarize, they took my money, lied about the delivery timeline, and then held my money hostage when I got wise. This is not my first such experience at Ashley. They falsely represent delivery times on their website and lie to their customers over the phone. I am likely filing a BBB complaint.

This Ashley store has great service and a fantastic selection. The sales associate Jamie was super helpful and even put a hold on the sale night stand that I was looking into so I could go home and make sure that it matched the color of the rest of my furniture. Overall a great store!

Ms. Sarah was absolutely fantastic and very helpful. This was our first purchase and she helped walk us through everything. She was wonderful! Thank you for everything Sarah!

Our experience was very positive. Jamie Svenson answered all our questions and went above and beyond. Jamie spoke to her manager and was able to give us a huge discount. We opted for the 12 month financing with no money down and Jamie helped us with the whole process. Jamie also went over warranty and what to expect during the delivery process. Thank-you for making things so smooth, fast and easy.

Great customer service! Highly recommend. Sarah Taylor was very sweet

We came in to buy a smaller kitchen table. Zach Krueger and Brian McGee were very helpful and went above and beyond to answer questions and help us out! They were extremely helpful and welcoming. So excited to get our new table! Thank you so much.

Jamie was so very helpful, patient, and easy to work with. We just moved and had a lot of questions, and she was able to help us make the right choices for our new home. Overall a great experience.

Customer service after we made a purchase to cancel an order was horrible took forever to cancel an order. but it was really fast to make the purchase. Based off the customer service response I got won’t be shopping with Ashley again.

Jamie and Zach were so wonderful helpful. They answered all my questions and were so nice to my 4 kids and very patient with them.

Sarah was awesome! Thank you!

Brian was excellent in assisting me in finding the sectional that I wanted. He made sure that I got exactly what fit my budget and needs.

Jamie did a great job And will be back

Jamie was AWESOME!! She showed us exactly what we wanted and needed. We are very excited about our purchases!! Thank you Jamie for everything!!

We had the best experience at the Ashley store with Brian. They have a great collection and Brian was very helpful to find the best matching sets. We were able to find the perfect furniture for our home in one visit!

Awesome experience at the store! Nice staff

Shannon was outstanding. Goy a great deal and took excellent care of us! Thank you Shannon!

Jamie was great and made sure we were taken care. Quick and easy!

Another pleasant experience at Ashley Furniture. Sarah was extremely helpful ensuring our new couch will fit our growing family and needs. Will definitely come back.

Wonderful

Jamie did a fantastic job helping us find exactly what we needed and the price was great! Awesome experience!

Jamie was a huge help getting us set up with our new couch. Very friendly and helpful!

Jamie was such a doll. Helped us with everything we needed. Would definitely buy with her again

Dontae was awesome and super helpful working through online vs in store requests!

Jamie was fantastic. Took lots of time with us and answered all our questions! Very thorough and professional! Very great experience!

Sarah and Kristin were both joy to work with today. Pleasant professional and helped me order exactly what I wanted. Thanks!

Jamie did an amazing job at making sure we were taken care of, she answered all of the questions me and my wife had. She was super sweet, and more then willing to put in the work to make sure we got exactly what we needed, on top of making sure we got all of the discounts!!

Jamie was amazing help!!! We bought the perfect dining room and living room set, and she helped us through every step of the way. She was patient while we were deciding, and helpful when we were being picky! Amazing customer service, look for her at this Ashley Homestore location!

Fun! Exciting experience with Sarah Taylor who really knows her stuff. Thanks to the Ashley family for helping us get settled.

We worked with Jamie and she was great! Ashley Furniture FWB is a top notch store with service and availability.

Sarah was great to work with! She made the experience very smooth

Jamie was very helpful with us picking out our patio furniture.

Great experience with Jamie today... Highly recommend!

Dontae in FWB is the best!! Ask for him! Great customer service and very patient answering all of our questions. Will be back for sure :)

Kristin helped us so much with buying my new couch and made the process super easy. I highly recommend go to her!

Kristin, you were awesome, thanks for all your help. Love our new sofa.

Jamie was great - answered all my questions, was patient with me, and provided great service.

Great experience!

Sarah is awesome!!

Sarah was very helpful and respectful.

great experience! Jamie is extremely knowledgeable and was able to price match everything i wanted.

Sarah Taylor was absolutely amazing. She got me all new furniture pieces for my whole house. She was very professional, happy, and sincere. She distracted my daughter while I was busy shopping and just very helpful all around. When I return for the rest of my shopping, I will definitely request her. She even stayed an hour late to finish helping us! 10/10 recommend. Thank you, Sarah!

Great selection, Sarah and Jamie were so helpful!

Walked in and was immediately greeted by Jamie and she was very helpful with finishing our purchase!

Sarah Taylor helped us. She is awesome!

Sarah Taylor was the greatest!

We worked with Jamie on getting a leather chair and two leather sofas. She was a gem professional. Fantastic work with us really well. I would highly recommend her to anyone and I never thought I'd say this but go to Ashley's furniture. She made us a great deal

Jamie helped us out very well and was very respectful to help guide us to what we wished to buy. We were in and out in no time!

Shannon Hughes went above and beyond to help my family. His kindness, attentiveness and professionalism was beyond comparison. Thank you Ashley furniture for excellent care and beautiful furniture.

We got an amazing beautiful table from Ashley furniture! Dante was so so helpful with my husband and picking out our dream table! Dante even sent a personal written card to our house lmao. it was cute. We got it delivered through Ashley as well and James and Orlando were friken rock stars. I got home late and they were out waiting in the hot sun and i felt so bad! They greeted me with smiling faces and moved the table and chairs inside carefully and assembled it so quickly. They truly know what they’re doing and are dope employees! Such great guys and hard workers! We come to Ashley very often to furnish our new house and this is just another reason why. Keep up the great work! Thanks guys!

Had a great sales person named Donte. Very polite and helped me find what I was looking for. Delivery was fast and two men who delivered and set up were nice and helpfull

Sarah and Kris were amazing! They responded to all of our questions and went above and beyond to give us the best service! They even stayed longer than they were supposed to, to help us to get what we wanted. I will totally recommend them a 100%. The service 10/10! Really grateful, to have encountered such amazing people!

Kris & Sarah did miracles!! Helps us out tremendously! Even stayed an hour after closing just to make sure we didn't have any questions & we were happy. If you need any type of furniture I recommend talking to Kris (General Manager) & Sarah, I promise as a satisfied customer they will help you out.

Professional, knowledgeable, friendly, and responsive! Couldn't ask for a better experience! Thank you Kris!

Great experience today at Ashley Furniture in Ft Walton Beach! Beautiful furniture for every room and so many accessories. We got a great deal on a very nice complete king bedroom set. Customer service from Zack and Kris was very helpful and made it easy to do business with them. Highly recommended!

Jamie assisted me in deciding which sofa to buy for my needs. She was very helpful, personable, and was able to answer all questions. Great service!

Donate Walker was great work with! He was patient and helpful throughout the process.

Kristen was very helpful in helping us pick out our mattress and pillows. She was very knowledgeable in the difference.

Kristin was so helpful. She made buying a mattress and accessories so easy.

Jamie was very helpful and helped us in all aspects of the sale. Great personality

Sarah was incredibly helpful throughout our shopping experience. Knowledgeable and kind. The selection was impressive and we found exactly what was wanted.

Sarah at the FWB location is great! Super nice, made the purchasing process quick and easy to understand. Highly recommend!

Walked in and was greeted by Jamie. She did a fantastic job helping us out and closing the deal on a bedroom set at better than advertised prices, and was able to get us 0 percent financing. Definitely would do business here again and with Jamie as my salesperson.

Sales Rep named Shannon was awesome! He exceeded our expectation and made shopping for furniture easy and a fun process. He deserve 10 Stars

Dontae, was one of the most professional and knowledgeable salesman that I've met while shopping for furniture. He is a must if you're looking to update/ furnish your home.

Dontae Walker was awesome. I highly recommend you ask for him when you walk into the store. He was enthusiastic about help us find exactly what we were looking for. He’s new and didn’t make up answers to our questions. He asked for help when he needed it and made sure we were getting what we wanted for the price we wanted to stay under. Kristin Bondurant helped us check out and pay. She knew exactly what she was doing to get us the price that Dontae quoted. They were a perfect team and worked very well as part of the stores bigger group. Thank you.

Awesome friendly people!

Sarah, Donte and Kris were awesome to work with! Inventory in the store was amazing!

Jamie has been a great help in finding us a amazing sofa. A++

Jamie was very helpful.

Jaime was very helpful walking me through options and had tremendous hospitality. I will highly recommend this location to others.

Jamie at the Fort Walton Beach store was fantastic! She was patient with us and full of great advice and knowledge! Looking forward to our new couch!

Jamie was great to work with and made the process quick and easy.

My husband and I were excited about decorating our living room but not looking forward to shopping for a sofa. Sarah, in Fort Walton Bch., was an absolute god send by going above and beyond (even on her days off!) and made the entire process so much better and less stressful! We’re in the beginning ordering stages and have not yet had everything delivered so fingers crossed everything continues to go smooth.

Such an amazing amount of patience and amazing attitude. Took the time to answer all our questions. Worked with us throughout the entire process. We really enjoyed the help with all our questions. We got more than we expected, and left happy. Very highly recommended. Ask for Sarah or Brian, they are the best.

This is my second purchase from Ashley, and I was delighted to have Dontae assist me with my purchase. It was actually a pleasure to shop there, especially because he was so patient and knowledgeable.

Fabulous service, fast delivery. I'll be back for my dining room set!

Dante Walker did a great job assisting me with finding the right bedroom to fit my needs. Keep up the good work.

Dontae provided professional assistance and helped us pick out a recliner that provided the support we were looking for. Great place and selection! We couldn't tell that this was Dontae's first week here at Ashley.

As always a great service, Donte and Sarah really helpful and knowledgeable about everything. I purchased a coffee table and I loved the service

Jamie has been so helpful with furnishing my house after losing everything in a house fire- I highly recommend Jamie at Ashley furniture for your furniture needs.

Sarah and Dontae were great. They were very helpful and great communications.

Jamie was amazing help through the whole furniture buying process, as a first time furniture buyer she helped us get in and get out with what we needed at a discounted price.

Jamie was very helpful with finding furniture for our new home. Very quick and easy getting everything ordered.

Staff were great and very easy to work with.

Kristin Bondurant helped us today at Ashley Furniture. She was amazing, and so patient while we chose new furniture for our daughter’s new place.

Kristin was wonderful today! She answered all of our many questions and was very helpful during our process!

What a fantastic experience it was shopping at Ashley in FWB. Kristin Bondurant was extremely helpful and knowledgeable in assisting us with our selections. Thanks Kristin.

Jamie was wonderful in helping me with my furniture concerns & made the purchasing process extremely easy!

Great service from Sarah and Krist. The whole experience was painless

Excellent service Shannon did a great job

Very good service buying sectional from Sarah Taylor.

Kristin did a fantastic job helping us with our selection of a new dining room set!

Jamie was helpful and quick with our purchase and we appreciate her

We had great time searching for what we wanted with Sarah!!

Friendly service. Great prices.

We had a wonderful experience from start to finish. Brian and Kelly were extremely helpful and explained everything very clearly. We will be returning for business in future.

Kelly, was a wonderful Sales Representative and helped us with everything we needed!!

Sarah gave me a perfect customer service experience: she’s thoughtful and personable! Love my new chair for the nursery!

Sarah was very kind and considerate and she laughed at all my terrible jokes. Thank you for all your help in purchasing our lovely chair. We'll likely be back to get a sectional sooooooooooon 👻

Bought furniture from Sarah and Kelly at two different times. Both sales associates were very friendly and didn't pressure me to buy. I would highly recommend them when shopping for furniture at Ashley!

Kristin was super knowledgeable and helped us pick out an amazing mattress for mother day and even a recliner for early Father’s Day gifts! Would highly recommended the Ashley Furniture on Eglin Parkway!

Shannon was wonderful! He didnt hover, answered all of my questions, and he worked with me to get a deal! And on EXACTLY what i wanted. I couldnt be happier with the customer service at Ashley in FWB!

This store was amazing, with the upmost exceptional customer service! They will take care of all your needs!! Kristin helped us, she worked with us and made sure we got what we needed. She was absolutely wonderful and went above and beyond!

Over all the store experience was the best but meeting Kristin and having her as our sales-rep, she took her time and was so very helpful and caring ! She helped my husband and i make our new house a home!!

Sarah did an amazing job helping us find what we were looking for and helping handle our two little ones! Definitely recommend her!

I'm very impressed with Brian McGee and the Ashley Store in Fort Walton Beach, Florida. Brian McGee is a fantastic resource if you are looking to buy a mattress. He knows what he is talking about and he will not try and upsell you on something you don't need. He listens to what you want and helps guide you in that direction. First we looked at the more expensive, top of the line, Sealy Mattresses on Saturday, and then we told him we'd think about it and come back in on Sunday with our decision. When we came back in on Sunday, Brian showed us the less expensive Sealy Mattresses that offered the bigger sale prices on them for this years spring sale. We ended up out the door for an even better deal than the one we were going to go for on Saturday, and we have up to 30 days to try the bed out in home and if we don't like it we can send it back before the 30 days is up and take the deal we were going to take on Saturday. Don't see how we can go wrong with that. Thanks Brian for making our experience a great and memorable one. You are an outstanding professional and we appreciate you taking such great care of Us! Captain Phil

Brian was very helpful in helping me to decide on what type of mattress I would be most comfortable with. He explained what coverage I had and other options that were available to me. I would very much recommend this store to anyone who is looking for a new mattress and also will send them to Brian because his knowledge of the type of mattress that your looking for and what would be good for you. Thank you very much Brian for all your help! Keep up the good work.

Sarah was very helpful and very informative about the mattresses that I had purchased .. I tried out many mattresses and pillows and we were able to find the perfect fit for me .. promote her ASAP !!

Kristin was amazingly helpful. Thank you so much for such a wonderful experience!

Jamie was the best! She took her time to listen to exactly what we needed and showed us many options. I highly recommend her.

Shannon was very helpful and pleasant, gave us amazing deals and helped assist us on buying our dream couch

It was great, Shannon was knowledgeable and very charismatic.

Was very helpful as usual.

Kristen B. Was absolutely amazing and Stupendous

Kristin was amazing

Kristen helped us find the perfect mattress and was able to answer all the questions we had. She was great!!!

Jamie was super helpful and very friendly. She got me right to what I needed and got my sofa purchased and scheduled for delivery in less than 30 minutes. I highly recommend going to see her for all of your furniture needs!

Jamie S. was amazing to work with!!! She was incredibly kind, helpful and patient throughout the whole process. Excellent experience, highly recommend working with Jamie!

Jamie helped us here and she was so helpful. She was very knowledgeable about all the furniture and will do everything to get y’all a great deal!

Sarah Good job Sarah what a great help and make it easier for me thanks

We have purchased multiple pieces from Shannon Hughes and we won’t use anyone else. He is the best in the business we have ever met. Thanks Shannon for always putting the customer 1st.

Friendly, fast, and efficient service. Jamie provided excellent customer service and was transparent with me throughout the purchasing process. Would buy here and again and I would recommend to others.

Sarah Taylor was absolutely outstanding. She was patient and thorough and worked with me to get exactly what I wanted. Overall 5 star experience

Shannon was an excellent salesperson. He was very patient and courteous.

Kristin helped us & it was so much fun with her buying our furniture today. Love her she is so awesome !

Sarah and Zach were very helpful and patient in helping us choose the living room set that best fit our needs and desires!

Zach and Sarah provided excellent customer service . All questions were answered and all options clearly explained.

Sarah was very helpful ; made the process of ordering my furniture very easy and very straightforward. Super nice ! And the process was very smooth , made sure i was taken cared of and explained all details of furniture and answer all questions that were asked .

Jamie was very polite and knowledgeable. It was a great experience.

Sarah is the best

Kelly was fantastic very helpful

Jamie and the rest of the staff were so helpful

Jaimie was wonderful. She helped us narrow down what we wanted. She was knowledgeable and patient.

Jamie was really helpful in helping us order several items for our new home. Most definitely would recommend her for any one looking for help to buy new furniture to their home.

Jamie was extremely helpful with what we needed.

Awesome Employees and service, especially Shannon and Brian!

Kelly was amazing to work with!!! When it’s time to buy again she’ll be the one we will go to! Thank you Kelly

Sarah did a great job. She was very friendly!

Jamie was knowledgeable and very helpful. Thank you!

Wonderful service! Thank you Kristin for taking care of us!

Shannon do great 👍

ShannonHughes was a great help throughout the whole time. We have been back twice to purchase items from the store.

We had a great sales person named Jamie. She was very informative and we got great customer service!

Jamie was outstanding, professional and most all friendly.

Jamie made shopping for new living room furniture a breeze!

Sarah. was awesome at helping me get my new dining room set! Come and see her at Ashley’s!!

Sarah was very helpful and supportive!

Jamie was awesome! Her patience and professionalism is unmatched. She was very helpful and ensured we were happy with our purchase from the time we walked thru the door till we received our furniture.

Kelly did a great job from meeting us at the door, to balancing both my wife and my desires, to just sitting a while while we got comfortable in our new couch. Looking forward to delivery and enjoying it at home.

Jaime was so helpful and patient with us through the whole shopping process!

Jaime was awesome! She was professional & very knowledgeable. The world needs more people like Jaime.

Jamie was absolutely wonderful and helped me find the chair and dining room set for my home.

Got my new couch and ottoman from Jamie! She was super helpful and quick! Thanks again (:

Kristin was WONDERFUL at helping me make a new purchase on a sofa and loveseat! She was very friendly and was very pleasant with my daughter! Highly recommend working with her!

After 3 failed orders online trying to purchase a couch I came to the Fort Walton Beach Ashley store and was graced with the most amazing customer service from Jamie! She made the in store process seamless!

Great service, you can’t go wrong working with Jamie

Sarah was phenomenal and helped us get the living room furniture configuration sorted out!

Jamie was extremely helpful today. She answered all of our questions and offered great suggestions.

Jamie was very nice and very helpful

Jamie was super helpful as we were trying out mattresses!

Sarah held me for ransom until I brought a couch 10/10 would recommend

Kelley Dodson was very professional and a great help. I came in thinking I wanted a Lazyboy but walked out with a swivel recliner that rocks. Thanks 😊

Sarah found the exact couch we needed. She was amazing and handled all our needs and provided a military discount.

Ashley was AMAZING! She was kind and listened to all my questions and needs. I would 1000% recommend going to see her.

Jamie was amazing! We walked in with limited time to accomplish our mission and find a dining set. Within 20 minutes we were done and out the door. Thank you for being so efficient and making our home feel welcoming!

My entire house is Ashely’s love it here love the Workers. If you need an extremely awesome worker HER NAME IS JAMIE

Jamie is wonderful! Great prices on discounted items!

Kristin helped us and she was wonderful! Can’t wait for our new couches. :)

I have purchased several pieces of furniture with Ashley furniture and today I had the pleasure of working with Sara and Bryan and once again a very pleased customer!

Great service.. Kelly was great helped us out with our purchase!!

Great service… Kelly was super nice and helped me and my husband a lot!!

Shannon Hughes was very patient and helpful with my purchase.

My wife and I have been looking for a new sofa for several weeks and visited many stores. During our search we met Kristin Bundurant at the Ashley Furniture store in Ft Walton Beach FL. She was very helpful, friendly and knowledgeable. After making our decision on which sofa we went back to her and purchased it. We also bought a dining room set even though we weren’t looking. Thanks Kristin for a great experience. We will be back again and ask for you.

Jamie Svenson helped us and did a great job. She was very nice and helpful. Thank You Jamie

Highly recommend working with Sarah. She was very friendly, helpful and went above and beyond to make sure I was happy.

Great service, welcoming atmosphere, helpful staff.

Beautiful store with very lovely furniture on display. Prices are reasonable. The drawback Everything has to be ordered and shipped in, and then the store delivers your mechanic. There is no such thing as a direct purchase. Not only did we have to wait, 4 weeks for our couch to come be delivered, there was a $129.00 delivery fee. Something feels very wrong. .

What a fantastic couch buying experience we had with Sarah at Ashley Furniture! Sarah showed us plenty of options, allowed us time to talk about each and helped pick out matching coffee table to go with the floors/couch in our home. She even helped entertain our toddlers while we looked around. Will be back to shop for bedrooms next!

Good. Ms Svenson was a professional

Stopped by the Fort Walton store and was helped by Kelly….she was delightful. She made everything so easy. I will definitely go back to her when I tackle the next room. She is an absolute asset to your company.

I am quite happy to have met Jennifer, our sales associate. She went way over the top to make our purchases happen. Thanks!

Kristin B. helped me to find a mattress and she was very knowledgeable about the products. She also was not pushy which is what I appreciate the most. She worked to get my mattress delivered quickly since I was buying it because of a recent back injury and I needed it sooner rather than later.

Kristin really helped us today - thank you!

We found out bedroom furniture here after searching for MONTHS elsewhere. Kristin helped us SO much through the process and all my obnoxious questions. Thank you!!

I 100% do not recommend this location. They will try to squeeze you for every penny and they have terrible wait time on products. The Pensacola location was a GREAT help and more transparent! Thank you P'cola!!! You guys are ROCKSTAR'S!!

Kelly and Brian were fantastic in helping me find the furniture and deals I was looking for.

Sarah was great and very helpful getting all different products ordered!

Awesome service was met at door by Tina. She is an awesome sales rep

Our salesperson, Sarah, was awesome!! She helped us pick the perfect furniture and walked us through delivery!

Sarah, super nice

Jamie helped us find what we were looking for and even took a step further to grab one of the items out of the clearance section that we didn’t know was on sale!

Kelly provided great service

I went into Ashley Furniture to just look and Tina was amazing. I will definitely be back to buy more furniture in the future. The whole process was great.

Kristin was very helpful, and informative. Will ask for her for future shopping needs.

First time coming to an Ashley's store to purchase a Mattress and Sarah Taylor was extremely helpful with absolutely everything. Definitely coming back to purchase furniture. Thanks for all your help.

Kelly made our experience both memorable and pleasurable! We’re really impressed by the genuine and friendly customer service we received from her. She was AMAZING! Thank you so much!

SARAH was the biggest help. Super knowledgeable of products.

Sarah was awesome to work with. So friendly!

Jamie attended us with great attention since the moment we entered the store. I'm so satisfied with the service. Truly, I'm impressed with her customer care. She's a nice and funny person too. 👍👍👍

Great experience. Tina is very friendly and did her best to work with my budget.

Jamie did a great job! We bought a mattress from her.

Sarah and Brian were more amazing than any other sales persons in any other Ashley store around. Especially any Alabama store. 5*

Jamie was awesome in showing us a sofa that we actually bought one after 2 months of looking at other companies. We are so excited to get it.

Great experience, Jamie made everything very easy!

Sarah was great to work with. I rate her a five star and if you need furniture come see Sarah. She was very helpful and no pressure. The store has a lot to see on the floor. So come see Sarah at Ashley’s furniture in Fort Walton.

Thank you to Ms. Jamie Svenson for your assistance during our visit to the Fort Walton Beach, FL Ashley Store for helping us find the selection of chairs that meet our needs, plus the discount we needed to meet our budget. The quality was great and we hope to enjoy our selection for years to come. Ms. Svenson was very professional and courteous during this visit, taking the time to ensure we left the store feeling comfortable with our purchase. Thank you again Ms. Sevenson for your patience and understanding of what we wanted.

Sarah was very helpful and kind. Explained everything well and made us feel comfortable about our big purchase

Wonderful experience with Tina. I was just browsing but found a treasure. I will be back once I close on my house and ask for Tina.

I was very nervous about the furniture buying process and then Ms. Tina was an angel and made it all better. She was very patient and helpful. She didn’t judge me for asking 50 questions and was an absolute pleasure to work with. I highly recommend and appreciate Ms.Tina for her help!

Thank god for Tina! I had ZERO clue going into how to find what I wanted or how to make it fit in my house. Tina helped us with measurements, style, and pointed us in the right direction throughout the entire process.

My fiancé and I came in wanting to furnish and entire house and Ms.Tina made it work! She is an absolute pleasure to work with and very patient with all of my questions/ concerns and of course changing my mind about 4 times. Highly recommend this location specifically Tina.

I dread every bit out of picking out furniture. Luckily my fiance will do the leg work for me. But from when I got there ten minutes before close Tina greeted us with a smile at the door. She was the absolute best in helping pick us out furniture that fit our budget and style! My fiance filled our new 3 bedroom house! If you go in ask for Tina!!!

Jamie, gave excellent customer service, friendly, professional, and very knowledgeable.

The staff at the FWB Ashley were great in helping us find exactly what we were looking for. They were friendly and accommodating in helping us find the perfect items for our home. We highly recommend dropping in and checking out their selections!

Tina was great to work with! She helped us find the perfect couch for our rental! There was also a great selection of art and rugs! Will definitely be back 😊

Sarah Taylor was super sweet, knowledgeable and helpful with my shopping and wasn’t pushy at all. I left happy with my purchase and felt like I received a good deal.

Jamie was great to work with!!

Sarah was great and the shopping experience was easy. I appreciate the fact that we came in late and they were extremely patient.

Shannon was very helpful and patient while we looked at every sofa and asked a million questions

So kind, helpful, and patient. Jamie was wonderful in helping us find exactly what we were looking for in our beautiful new Bedroom furnishings. Knowledgeable concerning product and availability. Go see Jamie to help you select everything you need to redo your homes interior. Great furniture shopping experience.

Had a great experience. Kristin was super helpful in showing us things we were looking for and crunching the numbers.

Sarah was great! She tried very hard to show me the material that the couch would be since they didn't have one in the store. Also, she was very knowledgeable about items and advised me about all details regarding costs. Wonderful experience!

Jamie was quick to help me out and very professional. Was able to help me determine financing options and the various options for each piece. Highly recommend asking for her when you come in.

Great experience, Kelly took care of everything, she was very patience with us highly recommend

Jamie Svenson did a great job.

Jamie is a BLESSING; We had no need for STRESSING. Excellent Service with a SMILE; She has impeccable STYLE. Thank You 🙏🏻

My husband and I stopped by to look at couches and had an extremely productive experience. Kristin helped us look at a wide variety of options for couches. The best part was when we were indecisive about table colors, she helped us compare the colors by bringing it physically out.

Jamie very pleasant and helpful.

Jamie was exceptional!! Answered all of our questions perfectly! Helped us find our perfect couch setup! We'll be back to see her!

Jamie was very helpful. Was very satisfied

Shannon at the Fort Walton Beach store helped us for 4 hours pick out our home furniture and was fantastic! Couldn't ask for any better!

Shannon was great. Very knowledgeable and sold us a great couch!

I enjoy Shannon’s salesmanship and professionalism

Sarah was super friendly and helpful. She even let us move some pieces around to make sure the look was going to be perfect!

Jamie was really helpful and patient with me when searching for a new mattress. Would highly recommend!

Shannon was so helpful finding exactly what I was looking for at a affordable price. Thank you!

Jamie Svenson was awesome. Helped us find exactly what we wanted and we were in and out in 20minutes. Highly recommend!

Jamie was awesome!!

Jamie did an awesome job taking care of us.

My experience at Ashley store was excellent. I was greeted by Tina and she was very professional and really understood exactly what I was looking for. She went out of her way to incorporate my style for a professional look. I will definitely return and hope she will be my assistant again.

Kristin was the best!! Thank you for the great service!!

Had a wonderful experience with beautiful Tina 🥂💯

Enjoyed working with Jamie, purchasing our chairs and getting through the process quick and easy

Kristen and Jamie were awesome!!

Jamie was wonderful throughout our shopping experience.

Jamie was super helpful and got me great deals on my furniture!

Kristin was the best she was extremely helpful!!!

Sarah T.

Jamie was a huge help. In and out with a great deal in under 30 minutes.

Jamie was very helpful!

Shannon Excellent service and fair prices, quality furniture.

Shout Out to Shannon and Jaime , they assisted us with everything we needed and we left the store extremely happy. If you go in the store make sure to ask for them, they will take great care of you.

Jamie was the friendliest and most helpful sales associate I’ve ever encountered! We were laughing and joking the entire time! Jamie deserves a huge holiday bonus this season!

Sarah was awesome!!

Jamie was fantastic! Such a helpful sales person. So happy with our purchase

Jamie She was very helpful at helping us find what we needed and make our purchase successful

Sarah was wonderful. Made the process super easy.

We just bought a new sectional here! Jamie made it so painless & easy!!

Jamie was awesome! Very helpful. :-)

Sahar Taylor is the best store sales person. She is very knowledgeable, knows all selections and very patient!!! We did not feel we were pressurized to purchase something.

Jamie and Shannon. Thanks for your help!

Jamie did awesome!!

Mr. Shannon Hughes gave great customer service, made me feel comfortable with my purchase and the process was quick and easy.

Our experience was great. Shannon was superb , very informative and helpful. He made sure we took advantage of great deals ! All the staff are welcoming and helpful but Shannon was our personal sales representative since we walked in. Thanks again

Sarah was the BEST!!!

Jaime was very helpful and extremely knowledgeable, she helped us choose the best bed and mattress for us. We are thrilled to get our new bedroom set.

My experience was great Jamie helped me pick out the perfect couch my new place!!

Jamie was excellent at her job. What a treat it was to buy our new dining room set . Thank you

Kelly Dobson was extremely helpful in picking a new couch and chair for my apartment. Also, I originally thought I wanted a new coffee table, but she suggested an ottoman with tray on top. A perfect solution for a small living room. We could not purchase the day we were there, so Jamie Svenson, seamlessly picked up and completed the deal the next day. Great team work!!

Jamie was great and very helpful.

Great experience! Very helpful attendee Jamie!! Love her positive attitude and very patient with us. Thank you for the wonderful experience Jamie! You made our shopping really easy and less stressful 😆 😍

Shannon was amazing! He was very helpful and patient with the kids. The whole staff was amazing! This is the 2nd time we have shopped here, and nothing but amazing.

Jamie and brian great customer service!

Sarah was amazing!

Sarah was great!

Sarah was awesome and very knowledgeable!

Sarah helped me find the perfect dining table for my dining room. She was very respectful and had great mannerism. She was very helpful with guiding me around the floor to help me find what I needed.

Shannon Hughes was very helpful while we hunted for a couch for our new home. We found what we were looking for. Highly suggest reaching out to him at Ashley Furniture for any purchases!

My experience with Kelly Dodson was amazing. She was knowledgeable and very informative on the Rannis and Darcy furniture piece in which I inquired more information on. If you need a sale representative to help you, don’t hesitate to ask for her.

Sarah was amazing great customer service very professional and helpful!

Jamie Awesome experience no issues my wife loves the her new lift chair!!

Me. Kelly was very helpful and guided me through the purchase process very professionally. I recommend this store 10/10 times.

Thank you Jamie for another great purchase at Ashley Furniture Great price and Great Furniture

Jamie was great!

Jamie was wonderful! Thank you.

I would like to say that I had an awesome sales experience with Jamie at Ashley Furniture Store. The sale wasn’t forced and she actually listened to what my needs were as assisted me accordingly to what I was looking for. I love that type of customer service. Definitely recommend her to anyone that’s looking for furniture.

Jamie was amazing. Excellent product knowledge. Great customer service. Gave us an excellent walk through and helped us to make great selections. Highly recommended

Jamie was an amazing!!! Very attentive, very helpful, and kind.

Jamie was great to work with and the quality of the dining furniture we purchased was (surprising to me) awesome.

Dontae and Sarah helped me at Ashley on multiple occasions. They are absolutely amazing, professional, and patient. I bring my small daughter with me and they were perfectly friendly with her and us. They helped us make the best decision in what we needed. Bed, kitchen table, and couch. Will be returning!

Kristin B. Absolutely amazing She was patient and kind the whole time and got us the best deals

Great experience working with Jamie

Jamie did an awesome job, very knowledgeable and helped us with our furniture needs! Thank you Jamie

Jamie our sales associate was wonderful, hassle free.

Jamie was wonderful and knew exactly I wanted. She made process very easy

Brian was super helpful and professional. Will shop here again!

Sarah T. Super job. Very helpful and will use her each time I visit Ashley. She is highly recommend. Recommend $100 bonus versus 5!

Sarah T. was so helpful! She helped with everything from couches to end tables and got us the best deals! Love this location.

Kristin was super helpful and knowledgeable.

Found everything I wanted with the help of Shannon Hughes. Excellent experience! Highly recommend!

Kristin was amazing and very knowledgeable! She helped us find the perfect couch!

Kelly at Ashley Furniture in Ft. Walton Beach, Fl turned a “job” of furniture shopping into a completely pleasant experience. Having a specific design and colors in mind, she searched the store and virtual store to locate just what I wanted. She was friendly while professional and I soon felt very comfortable with her as a partner in my search. And it was successful! I will return for any future needs and I fully recommend Kelly and Ashley Furniture Store in Ft. Walton Beach, Fl.

Great experience working with the team at Ashley in Fort Walton. Sarah was a pleasure to work with as she helped me furnish my entire condo with terrific options. This is my second time furnishing my home with the team at Ashley in Fort Walton. Highly recommend!

Jamie was fantastic! We went in with a small issue with our furniture insurance and she kept us at ease the entire time, her confidence really kept us attentive and we ended up walking out with an amazing new couch!!

Had a great experience with Jamie, very helpful and spent a lot of time with me to make sure I got what I wanted.

Jamie S. Was so helpful and knowledgeable. Thank you and we will be back soon.

Jamie helped us to find a match couch with great price. Very excited.

Jamie is the best! She found a couch at a different store we wanted ! And got us a great deal on the furniture and delivery!

Sarah had great communication and service. She super helpful and made the process of getting a new bed set exciting and fun. Definitely would recommend asking for her to help you on your next visit.

Sara and Brian very helpful

Sarah & Brian were very helpful!!

Kristin was a great help.

Shannon was very knowledgeable and tactful helping my elderly mother shop for a mattress. I will be back to this store because of him

Sarah and Brian were so helpful!!! Brian was patient and showed me a lot of options. He was very personable and helpful. I highly recommend them!

Me and my husband came in looking for a recliner and joe tried helping us out and I wanted to buy my husband a recliner as a gift… but he got distracted and told me to look at a couch as I told him to walk away because we just bought a couch mind you me and my husband were laughing after my comment and the sales person turns around to me and goes he can get whatever he wants he’s the boss .LOL

Kristin was very helpful and friendly!

Jamie was great 😊

(Translated by Google) Very good (Original) Muy bueno

Jamie was great. Very helpful and knowledgeable. Ashley is great at the price point they service! Come see Jamie!

Jamie and Brian were amazing and very helpful…. Thank you again!

Amazing experience! Kristin was great to work with and helped us a ton in furnishing our condo!

Brian McGee helped me out today, really nice and friendly man. Can't wait to get my dining room set.

Shannon H was extremely attentive and took great care of us while shopping and purchasing. Everything was explained and the customer care was top notched. If your ever looking to purchase furniture give him a visit in fort walton..thank you shannon

(Translated by Google) Excellent seller Shannon Huggies friendly friendly it was a pleasure to buy at the Ashley store (Original) Exalente vendedor Shannon Huggies amable simpático fue un gusto abercomprado en la tienda Ashley

Shannon Hughes, my sales person, was excellent. He was patient and fully informed. I was very impressed with his service and will seek him out whenever I am looking for something in the store. He went the extra mile to make sure I was satisfied with all aspects of the sale and delivery.

Jamie helped us find what we were looking for for our new home. Good customer experience overall!

Jamie took great care of us and helped us find the perfect piece for our dining area in our new home!

Customer service at this store was awesome. I was impressed by Sarah's ability to be in the background without interfering in our browsing. When we had a question she was there with an answer or was on her way to get an answer. Great job!!

Jamie, she was awesome

Awesome person for doing business. Great sense of humor. Thanks Shannon..

Sarah was awesome 😊

Shannon did an awesome job helping my father and I. He ensured delivery would be in a timely manner and we had just the perfect recliner for my father. We appreciate all of his help and attention. Thank you!!

I went in to purchase a dresser and left with an entire bedroom set! I absolutely loved working with Sarah & Jamie! They are the BEST and Kris keep up the GREAT WORK…

"I had the most exceptional experience at Ashley Furniture, all thanks to Jamie! From the moment I stepped into the store, Jamie's warmth and expertise made my furniture shopping a breeze. Their deep product knowledge and keen eye for design helped me find the perfect pieces for my home. Jamie's attentive and friendly approach made me feel valued as a customer, and their genuine dedication to ensuring my satisfaction truly stood out. Their commitment to guiding me through the entire process, from selection to delivery, was unparalleled. I can't thank Jamie enough for their outstanding service and would highly recommend them to anyone looking for a seamless and enjoyable furniture shopping experience. Kudos to Jamie and the Ashley Furniture team for setting the bar high for exceptional customer service!"

Jamie was outstanding! She helped me and my husband every step of the way. Such a great buying experience.

Shannon and Brian went out of their way to help us! We love our new furniture.

Shannon and Brian were very helpful throughout the sales and purchasing process. I would recommend Ashley furniture to anyone who needs furniture.

Jamie

The Furnishing Consultant Shannon Hughes was extremely helpful and patient with our shopping process! Incredibly knowledgeable and also helped us save $2k+ we will definitely come back!

I had an amazing experience at Ashley. My salesman was Shannon Hughes, who I would highly recommend! He explained in detail about the queen size bed I eventually purchased. No high pressure selling, just facts and details. Ashley should be proud to have Shannon represent their company. Thank you again Shannon!

Jamie was very helpful and knowledgable about the furniture.

Shannon the sales representative is the epitome of professionalism and customer service. I assure you that he will go out of his way to satisfy your experience. Many could learn from him in the service industry. Highly recommend without hesitation!

Jamie Did fantastic job, extremely helpful

Excellent service!

Shannon was wonderful! Helped us get all the right pieces to make our house a home. 10/10 service. Highly recommend!!

Jamie was amazing at helping us decide on a mattress. My father has special needs and she was so patient with us. We will definitely be buying our next mattress from her as well!

Jamie and Brian, very knowledgeable of merchandise & pleasant to work with every time I’m in store.

Shannon helped me pick out such great pieces for my home. The shopping, purchase, and delivery were smooth, no pressure, and without any issues. We are so happy with our new furniture and Ashley Fort Walton Beach. Thank you, Shannon.

We came in wanting to see a sectional we had found online. They didn’t have a model on the floor, but Jamie was super helpful in showing us similar items to get a feel of what we were looking for! The buying process was super easy and we’re looking forward to getting our delivery!

Kristin B. Was amazing at helping us find our new couch . Easy to work with . Thank you

Sarah is very helpful and friendly . Thank you!

Jamie was amazing! Super helpful!

Jamie dud a wonderful job taking care of my needs today.

I just bought my bed for my first apartment and Sarah helped me every step of the way! She was great :)

Kristin was very helpful and patient. I would request her again when I return

Kristin was amazing! She helped us find a beautiful couch. Wasn’t pushy at all, answered all of our questions, and helped us get a couch within our budget. Would highly recommend!

Jamie Svenson and Kristin Bondurant got me the best deal on my dream bed I visited for months before buying. I’m relieved I waited and worked with their team. I came out with exactly what I wanted and what I wanted to pay. I appreciate them so much.

Love the showroom here lots of nice options. Was able to take time deciding without feeling rushed or pressured. Kelly was exceptional and super helpful! Kris was also awesome.

Jamie was extremely professional and helpful with our furniture shopping! I would come here again.

very patient! helped us with find our couch!

Jamie did a fantastic job helping us with our bedroom furniture purchase. She previously helped us with our living room furniture purchase so we are and will be repeat customers.

Jamie was very helpful and had a lot of knowledge on products and sales. Had good advice also. Happy with her service! Thank you

Kelly and Brian were amazing!! I left with what I needed and items I did not come in for, because they listened to what I was looking for and suggested other items. Kelly was patient and kind and not super salesman like. Will come back for sure!!!!

Jaime and Brian were extremely helpful in my mattress purchase. I have been looking for quite some time and there expertise helped in my decision. Definitely recommend them for your furniture needs. Jaime also sold me my last price of furniture so the is a repeat customer.

See Jamie- my wife and I went there to get furniture and Jamie was the one to help us- she found exactly what we were looking for! Great service, thank you Jamie.

Jamie was awesome will be back to see her for all my furniture needs!

Jamie was great! If y’all need someone who’ll listen ans will help find options, she is the one to go with!

Great experience when we worked with Shannon Hughes on our sofa/chair and table purchases.

Shannon Hughes is an amazing salesman with an excellent and highly attentive personality!

Jamie was awesome to work with, she was very knowledgeable and was helpful throughout our whole process. Thank you so much Jamie!

Kristin was great today. I really appreciate it.

Jamie was great, very attentive and helpful in finding what we needed! Will be back!!

Best customer service in town. We loved working with Kristin.

Jamie, was awesome. She introduce herself and then gave us our space. She was quick to help us when we had questions and then let us continue looking around until we were ready!

Shannon is awesome! Very knowledgeable and helpful. He answered all our questions and recommended what we need instead of what we want. Highly recommended furniture store.

We really appreciated the service that Jamie gave us…very pleasant and loved her sense of humor! Took care of our needs…love Ashley! Kurt & Dawn

Kristin was super helpful and patient with us as we picked out our new sectional!

Kristin helped us today. She was phenomenal! Very helpful…. We purchased and enjoyed her help very much .

Kristin was very helpful and VERY professional! Definitely will be coming back again!

Kristin did a great job with helping me with my purchase. She even saved me money by showing me the same thing in the discounted department. Will definitely make sure to use her for further purchases.

Jamie was AWESOME!! Helped me through the entire store, picked out exactly what I wanted and talked me through the whole process. She was patient and it was a really great experience. When I need anything else I will certainly come see her again. Make sure you ask for her when you stop by.

Sarah was amazing !!!! Very efficient and helpful!!!! Enjoyed her bright happy personality too!😊

Kristen did an amazing job helping me! She helped me get exactly what I wanted and had a solution for everything!

Jamie was knowledgeable and pleasant

Jamie is terrific. She helped me shop for a sofa and love seat with absolutely no pressure. I felt comfortable taking my time to see everything I wanted to see. Jamie is knowledgeable about the products. The store manager (forget his name!) was also great-- helpful, nice, and understanding.

Jamie was very easy to work with. She made the whole process very easy and quick amd painless. 10 outta 10.

Kristen and Kelly are very knowledgeable and helped me so much today!

Jamie was outstanding help in my selection of a mattress, headboard and bedding. She is so easy to work with and goes above and beyond!!

Jamie Was very helpful found exactly what I was looking for and. And setup the delivery date that I needed.

Quick and easy trip! Jamie was a huge help and made the whole process super simple!

Jamie was wonderful helping us find our perfect dining set! Very friendly and knowledgable. Highly recommend!

Jamie was very helpful.

Jamie was super helpful and makes sure we got the color we were looking for!

Kristin was awesome! She worked with us on a breakfast table and a nine-piece dining room set. She gave us lots of options and was extremely patient. She didn’t rush or pressure us, and took her time with each piece she showed us. She even helped us with a warranty repair on a previous purchase. This is why we always come back to Ashley!

Shannon and Brian were absolutely amazing in helping us select the right bedroom set for our family. I would highly recommend stopping by for any of your furniture and home essentials needs.

Shannon was a great today. Wewalked out with a living room set for our family. He helped us find a what we were looking for.

Jamie has been absolutely amazing with us. She has been patient and explained in detail the cost, finance, delivery!! We have bought other furniture from Ashley but this was the best experience for us!! Thank you so much Jamie!

Jamie was a great help!

Had a great and easy experience with Sarah!

Kristin was amazing. She listened to what I wanted and found exactly what I needed! Thank you for the wonderful experience Kristin!

Sarah did a great job completing our selection of 2 new recliners for our home. My son & I are happy with our selection. The assistant manager was a great help as well.

Purchased 2 new recliners today at a great price. Brian and Sarah were great to work with.

Sarah Taylor was awesome. She was so patient and helpful with us. She made us feel right at home. Beyond great service. Thank you Sarah

Kristin, was awesome. She spent so .uch time with me .... it was a great experience

Great service Sarah Taylor!!!

Jamie was so kind and super helpful. Will be working with her again the future!

Shannon sold us our couch he was super sweet, patient, and listened to all our needs. I will definitely be coming back to this store for our furniture purchases.

Jamie Svenson was absolutely wonderful!!

Jamie was very attentive and helpful with purchasing a bedroom set and mattress. We had a very pleasant experience at Ashley Furniture store.

Jamie was fantastic with helping us get our mattress ordered!

Sarah was very helpful and great to interacting! We found what we were looking for with her help!

Kristin was great.

Kristin was super helpful and patient with us as we circled the store. Would recommend working with her!

Jamie worked with us, and worked with the manager to make the numbers match what we projected from their website. Jamie ran numbers a couple of time to ensure everything was correct before leaving.

Jamie Svenson helped us find our new living room set! It was a very easy-going and unstressful experience! Very happy with the product and service.

Jamie was awesome & found me the perfect couch!

Had a wonderful experience here at the fort Walton store with Jamie, she knew her products and was perfectly attentive.

Jamie was awesome and very helpful! Came back just to work with her! 10/10

Shannon was super helpful and helped us with our decision process by educating us and guiding us step by step

Jamie was knowledgeable and able to help us find items we were looking for in the store and online as well. I highly recommend her.

Kristin helped us today.

Jamie was wonderful to deal with, highly professional, efficient and helpful. It was a pleasure doing business with her.

Jamie was very friendly and most helpful in picking out a new dining table. I would recommend asking for her help in all of your furniture needs.

Kristin and Chris help use furnish our who house. Ashley furniture is the best

The staff at Ashley's home store in fort Walton Beach was fantastic and so helpful especially Shannon Hughes, the salesman me and my family dealt with. He was so helpful, patient, considerate and offered so many great ideas to make a vision for my home come true. Hands down the best service I've ever received via a future store and they've definitely made a long time customer out of me.

Shannon Hughes was an amazing, kind and patient salesman and overall person with a very open and welcoming personality. It was a pleasure to have him help us find everything we need for our new home. We'll definitely return to do business with Him and the amazing staff at Ashley's home store at fort Walton Beach FL.

Thank you Kristin for helping me get set with new furniture!!

Great people. They went out of there way to accommodate us. Thanks Jaime and Kris Johnson. Will definitely shop here again.

Sarah Taylor was great helping us from the moment we walked in the door. We specifically asked for an item and she looked it up on her computer and took me right to it, she explained everything including protection plans. We ended up buying the couch we REALLy wanted

Sarah was great, very pleasant to work with.

Jaime was amazing and very helpful

Jamie is a great sales associate, attentive and very kind with extensive knowledge, making the entire sales experience enjoyable.

Jamie was wonderful help and extraordinary personable making the experience 100% more Enjoyable. We found a wonderful couch

Found a new amazing couch for a great price and was a quick process! Thank you Jamie you were a great help.

Jamie was wonderful! She helped me buy my very first couch for my apartment! I love adulting 🤣🫶🏼

Friendly customer service. Shannon and Brian worked with me to get me what I wanted. I will definitely be back for dining room furniture when ready.

Sarah and Kristin were very helpful and were able to meet our needs.

Jamie was amazing. Helped me find exactly what I needed at the price I wanted. Highly recommended her if you are in the market for new furniture.

Sarah and Kristin was awesome and helped us picked out our dining table. We are extremely happy with their help

Sarah and Lindsey were such a great help for me. The way they Explained everything made it so easy to understand. They worked with me a gave me such a great deal!! 10/10

Jamie amazing

Jamie’s is the person you want and need with your furniture needs. She went above and beyond for me and I appreciate it so much. She has 5 stars from me.

Sarah was exceptionally helpful and kind! I had a great experience and recommend working with her on your purchase!

Kristin was fantastic and very knowledgeable on all of the products. Helped us pick the perfect couch

Kristin Bondurant was awesome. Got us exactly what we wanted. Great service

Kristin was awesome!

Great experience! Jamie and Joe will work within your budget. Excited for a new king bed and bed set. Additional review: I had to return my mattress. Thanks to Kris and Sarah for making this happen. My wife and I truly appreciate your patience and understanding. We are a huge fan of your customer service. Thank you, thank you, thank you!!!

Thank you Joe, Jamie, and Chris

Jamie was very helpful and accommodating when I stopped in searching for accent chairs. I would highly recommend her services and this store in general.

Sarah Taylor was great she helped us out with all of our questions got us to our final products everything went very smooth

Jamie was incredible and she was a slay🙌🏼

Sarah was so personable and helpful after a long long day of mattress shopping! She made the experience swift and easy with no stress. Thank you for your help! Get that steak lunch girl!

Sarah did a great job helping get us exactly what we needed!

Jamie was a great help and super nice and great sales person

Kristin helped us.

Kristin was great. She was very helpful and so patient with all of my questions. I enjoyed working with her.

Kristin was the BEST😊

Kristin helped me in the ft Walton store great customer sevice

We are so excited to get our new recliner sectional to complete the living room in our first home. We also got an adapt medium mattress for our king bed. Shannon helped us out today. He is extremely knowledgeable and kind. He did not make us feel pressured to purchase. He also talked to Brian for us to help us get the best deal possible! We walked in with a plan to take a look, and we ended up leaving with two purchases that we are looking forward to having in our home. Thanks a bunch for your help!

Shannon and Chris were very nice and patient when I was browsing today! Very helpful ppl.

UPDATE: I received a personal phone call less than 24 hours after writing this review from the local Fort Walton Beach store manager, Chris (I had been speaking to the call center prior). Chris was concerned and eager to provide a resolution for my issue. He was apologetic and immediately without hesitation assured me he would send someone out at no charge to fix the tear. This is the kind of customer care that shows that Chris cares about his customers and that we are just not a $$ sign. The Fort Walton Beach location has regained my trust and appreciation. Thank you Chris for understanding that going a little bit over and above can go a very long way. Absolute worst customer service, they do not stand behind their product and DO NOT be fooled into purchasing their amazing warranty that they will try to upsell you explaining how great it is and how it will cover anything because it is just that great! We purchased a couch and had it delivered. They brought it in and put it where we asked. As most customers do when delivery people are delivering you stay out of the way. Fast forward a year later when we pulled the sofa out to clean behind it (they installed it against the wall) there is a rip on the backside. Called that AMAZING warranty that they sold us because it was so wonderful and because I said I didn't know how it happened (because we didn't see behind the couch when they delivered it) they denied my claim. Called to complain and I was told by the claims department at Ashley that they would be so kind to order the part for me but we would have to pay to have it fixed. UMMMM that's not doing anything for me. Lessoned learned, guess we should have been all up in the delivery guys business and inspected every inch of the couch when they were delivering or lied when we made the claim. In the world we live in today.....there's no making the customer happy anymore its all about making a dollar. Never will we purchase furniture from Ashley again. As a business owner, reputation and backing your product is crucial to my success. I guess the larger corporations could care less because behind me is another customer walking in the door. Very disappointed. READ the fine print and do not trust that the delivery people will tell you that your furniture being delivered is damaged.

Had a nice time working with Jamie today. Quick, easy and to the point business.

Jaime helped us out on getting a new recliner

Shannon was Awesome! Went in to look for patio furniture. He showed me the floor displays and what they also had available. Shannon was very helpful and knowledgeable! Thank you for your help and I love What I bought!

They great products at good prices.

Kristin and Brian I was very well taken care of very kindly I was very well taken care of thank you very much.

Jamie was great!

If you think that customer service doesn’t exist anymore, you need to call Sarah with Ashley furniture. First of all her and her management were very professional. They got the job done quickly and efficiently I highly recommend them. Not to mention that their furniture is affordable, but also very good quality.

Kristin was wonderful, excellent salesperson. Will recommend to friends and family

Kristin was a delight, very knowledgeable and professional. Will recommend to my friends and family

Shannon was awesome in helping us find the perfect sofa for the house. Thank you!

Sarah was our sales representative. She is Fabulous!!!! So helpful and fun! Chris, the MOD, was just as helpful guiding us through the financing too. Thank you both So Very Much!! Abby

Jamie was outstanding with the purchase of our bedroom set and mattresses! I would definitely recommend Ashley furniture in fort Walton beach for all your furniture needs! Thank you again Jamie!!

Great people

Kristin and Jamie were great! Super helpful made it fast and easy to purchase a new couch and bedroom set

Shannon Hughes was our sales associate and was absolutely wonderful in helping us with our shopping experience.

Jamie-Our experience was amazing! Very attentive and helpful!

Jamie was very helpful - she got all the paperwork done before I could get signed into Google to do this review!

Had a great experience Jamie was super helpful getting us exactly what we wanted!

Today we purchased our first sectional from Ashley’s Furniture Store. The sales associate was extremely helpful and allowed me to make an informed decision about my purchase. Thanks Mr Shannon for allowing me time to connect with my new sectional. Shannon is the greatest!!!! Please come to the store and ask for him the next time you visit the store.

We were greeted by Shannon as soon as we entered the store earlier today. He asked what we were interested in and how he could be of service. We told him, he educated us on some of our options then gave us the space to look around. Once I found THE sectional and, unexpectedly, THE entertainment center, Shannon got right to work. In less than 10 minutes, Shannon returned with the numbers to include delivery and, most importantly, the furniture protection plan. Once I picked out the furniture, we were good to go, on our way out in less than 15 minutes! BOOM!! We’re back out and about on this beautiful Sunday! Absolutely love working with like minded individuals who, listen without interruption, get ya what you want without any unnecessary upselling and provide you with space to breathe and think….. Thank you, Shannon! It was a pleasure working with you today, Sir! We’ll be back to see you when we furnish out extra bedrooms! 🙌🏾☺️

Kristin did a great job helping us with our purchase. Thank you.

Jamie, did a great job.

Sarah was exceptional! She was very thorough and patient and helped me find what I need.

Love the store, always eager to help. Kind and polite staff. 😍

Shannon and Kristin were both wonderful workers who showed us around, very polite, and very helpful. Recommend going here!

Shannon Hughes and Kristin Bondurant were OUTSTANDING. They did a great job explaining the leasing process and we walked out with a new mattress in now time 10/10 beautiful store and great customer service :)

Jamie Did a great job showing me a sofa. Thanks!

Joe was fantastic Great furniture , good selections

Joe was great. Good selection, great prices. Delivery was smooth. .

Good polite employees

Sarah & Shannon we’re both really good with showing us what we were looking for. Helped us find our dream couch

Sarah T helped us find the best recliner chair that we needed. Worked with us and our budget to find a great chair.

Make sure to buy from Sarah t! She's wonderful!

Great experience with Sarah and Kristin. They were very knowledgeable with their products and informed me of the warranty information as well. Thorough and friendly service! Thanks!

I recently bought a condo in Ft Walton and visited Ashley to purchase furniture. I was assisted, on two separate occasions, by Shannon who was very pleasant and provided a wonderful shopping experience. He was knowledgeable of store merchandise and different furniture options, also very accommodating and provided exceptional customer service. If you’re ever in need of furniture and/or accessories, I would highly recommend shopping with Shannon at Ashley in Ft. Walton.

Jamie was a wonderful person to deal with. Quck and eazy.

Jamie was very helpful!

I just recently received the best service at Ashley Furniture with Sarah. I was looking for some barstools and found 1 in the clearance section. I needed 3 and Sarah was quick to hunt them down and find them in the warehouse. She was kind and knowledgeable. I would recommend this Ashley location to anyone.

Kristin Bondurant was amazing. She was helpful and welcoming. See her for your furniture!!!

Sarah Taylor is excellent at her job.

Kristin Assisted me in purchase.

Kristin helped us and was very professional and helpful.

Jamie she was great please to deal with will look forward to dealing with her again.

Jamie was very nice and helpful! I was able to get just what I was looking for. Thanks

Jamie was my sales associate and she was amazing!! Walked me through every step and ensured I got the best deal possible. I’m so excited for my new couches!!

Sarah T. was absolutely amazing !! I came in 30minutes before closing , looking for a bed frame, and she did a wonderful job of showing me all my options. She was very nice and also was kind enough to show me the clearance :)) she helped get my frame ordered to me swiftly and I will definitely be coming back in ! Kris, the manager, was also very kind and talkative! Appreciate these employees working with me and helping me get the discounts/deals!

Great environment, Shannon helped us.

Nice store at Fort Walton Beach! Sarah Taylor was a big help. Thanks. I'll be back!

Kristin Bondurant was very knowledgeable and helpful. She had a lot of patience with me. I spent hours in the store and I had my grandchild with me. They went out of their way to entertain her and keep her busy. I will be back! Thank you!

Excellent service with no pressure!! Best way to shop! Great experience! Thank you Shannon Hughes!!

Mr Hughes helped me find my dream living room furniture! He helped me find exactly what I wanted at an amazing price. Would definitely shop here again.

Kristen was awesome!

Kristin was wonderful. She showed us the perfect items.

Excellence job by Sarah and kris. Made us feel at home thru the whole process. Thanks again

Great experience. Huge thanks to the team and Shannon! Can't wait for our new couches!

Sarah was really helpful when my husband and I were checking out mattresses! We just recently moved and she made the process so easy for us! Thank you, Sarah!

Sarah’s helped me with an outstanding performance she was polite, professional and gave me all the needed information on the sofas I was looking for

Sara was very helpful and resourceful. Explained everything we needed to know and also capitalized on a couple of important things I need to remember. Good job.Sara! Transaction went smoothly. Thank you.

Jamie help us a lot with our new living room set very happy with our purchase!

Bought a mattress. Ready to sleep Kristen Bondurant was great!

All aspects of the shopping and delievery experience were outstanding. We appreciate the helpful associates throughout the process.

This was the most rewarding experience, much to a lovely sales gal by the name of Kristin Bondurant, I believe that is her name. Long dark hair and an unassuming approach. A superb way to be a top sales person in my book.

Kristin is very helpful.

Jamie deserves a raise! She did fantastic and lead me to buying the couch I’ll have for the rest of my life (hopefully)

Sarah was great and helped us find what we wanted!

Working with Shannon Hughes was a great experience! He was very helpful reviewing quality of pieces. We would highly recommend asking for him when you come into Ashley Furniture in Destin, FL.

Jamie I loved her she did an excellent job. Nobody could’ve done it made any better.

Great experience with Jamie! She’s super helpful and we found a great deal. Highly recommend.

Jamie helped me find the perfect desk for my new office! She was very knowledgeable and on point about the furniture.

Sarah was great help for me and my son and his girlfriend. Definitely will be back for more shopping.

Shannon, Jamie, and kris was very patient and great customer service. Shannon was very helpful picking out my sofa.

Jamie was super helpful helping us when we brought my Grandmother to find a new recliner! Helped her try all of them until she found the perfect one!

Shannon was extremely helpful and not pushy at all. He got us lots of discounts and wanted to make sure we got everything we needed!!! Great to work with and we will be back next time we need anything!!!

Kristin was very comprehensive

Good experience overall. Shannon Hughes took good care of us. No pressure sales and all questions answered. 👍

Sarah Taylor is great!!

Sarah

I went in not knowing what I really needed. But Shannon Hughes rescued me and help me get what I needed. A great experience I had!

Kristin was very helpful and courteous. Worked with us to get the best deals possible.

Jamie was so easy with our purchase. So happy we came to here pick our couch!

Jamie was very helpful and extremely professional. I’m happy with my purchase today.

Jamie was so helpful and made the transaction fast and easy!

Lindsey helped me find the perfect bed frame with headboard. She was very polite and thorough with helping me find exactly what I was looking for. I was happy with the price and how quickly we completed the sale.

Kristin was super amazing and extremely patient with our couch selection process.

Came looking for a new couch and met with Kristin B., told her what we were looking for, and she was so helpful and showed us exactly what we were looking for! Will definitely come back to her when we come back to continue our furniture shopping.

Such a great store. Jamie is amazing! Highly recommend!

Kristin and Sarah did a great job helping me

Great service! Shannon Hughes was very informative and help us through the process. We highly recommend! Overall great experience.

Went today just to have a look around after being in some other locations and ended up walking out of the door with Couch and Mattress/Bed Base thanks to Shannon Hughes for the honesty and making it easy for me! 100% recommended!

Fabulous pricing and great customer service! Highly recommend.

Kristin was amazing!!!! I definitely appreciated the first class customer service

Lindsey Heard was super patient and helpful helping me pick out furniture for my home office. I highly recommend her if you need help picking out furniture for your home.

Jamie was very patient and professional! We will definitely work with her again when we need more furniture needs.

Jamie was great at streamlining my purchase today!

Jamie was such a huge help! Was getting a bedroom set for the house I was renting and it made it so easy. Helped reduce my stress of being somewhere new.

Lindsey at Ashley furniture was AMAZING 🤩 She answered all my questions and followed up with me on multiple days😊 She was very sweet and kind and was never pushy. I will be purchasing from her again in the future!

What a pleasant and professional shopping experience. Jaime was helpful without being pushy. We're completely satisfied and will look for Jaime again next time.

Shannon was amazing and had great service!

Kristin was so AWESOMEEE!!!! She was great. She helped me so patiently and I’m very hard to please person, but she was so kind and nice. I’m very thankful for her.

Kristin did a great job helping us find a sectional and some chairs. If you need some help furniturishing your home she is the person to talk to.

Worked with Kristin today and had the best experience buying our couch. She was very knowledgeable, friendly and very professional. Thanks for giving us excellent service.

Kristin was awesome!

Jamie was so helpful & patient with us purchasing our new couch. She did a fantastic job with us.

Jamie is awesome! She is so helpful and informative 👏 Highly recommend!

Shannon Hughes was very good to work with. He went above and beyond with helping my wife pick out furniture for our condo.

Jamie, I found to be very professional and knowledgeable.

I came into Ashley with a vision and the team got it done, thanks to Shannon and Nick I was able to be in and out in a breeze! 10/10 would recommend.

Jamie was excellent! She was very helpful and patient with us. We will be back for sure!

Shannon went above and beyond with getting us the best deal on our sectional! He's a great asset to Ashley Furniture!

Very relaxed and helpful environment. Shannon helped us from the door to sale and was patient, knowledgeable, and kind throughout the entire process. Definitely recommend this store!!!

Sarah Taylor helped us pick out and purchase a bedroom set. She was extremely helpful and informative. She took her time to explain everything and answer all questions. She is a GREAT ASSET to Ashley's. Thank you so much for your kindness during our buy.

Jamie, have been extremely helpful and patience with us. She had to spend close to an hour with us before we finally decided on the sofa set we wanted. We appreciate her very much. She needs a big pay raise.

Jamie was awesome. She was very professional and very patient with us. Anything I asked her about, she was able to give me the information needed. I will definitely look for her my next visit to Ashley. Thanks again Jamie!!

Sales Associate Kristin was so warm and kind! She was able to help me make a great purchase.

Kristin. The wife and I enjoyed shopping today in your store today. Kristin knowledge and ideas helped us pick the best sofa and loveseat.

Lindsey H. was amazing!! The entire team was so helpful and helped me find a bed I had seen 6 years ago!! They have an amazing selection of choices and are not pushy! Ask for Lindsey if y’all need to perk up your home!

Shannon at Ashley in Fort Walton was such an Amazing help with everything we needed! Any questions we had he answered and when it came down to the financials he was a great help too! If you stop in at Ashley in Fort Walton, Fl go seek him out! Sarah was also a big help with her knowledge with the furniture!

Kristin was a very exceptional sales associate. She was very kind and understanding. Also she listened to what we were looking for and found us what makes us very happy. Thank you sooo very much for hiring great people. James and Vicki Hull

Worked with Shannon and he was awesome! He completely listened to everything we were wanting in a sofa and found us the perfect fit. He was patient and respectful the whole time and answered all questions with complete knowledge. The whole store was pleasant to work with an even went out of their way to entertain our 3 young children with a movie and toys. I will definitely be back for whatever I may need in the future.

Kristin is such a pleasure to work with. She knew what we would want and was very friendly. We will do business with her in the near further for more household items.

Kristin was amazing and work with our crazy wants and needs

Jamie did a fantastic job helping us and showing us all the different mattresses. She was extremely knowledgeable when it came to the product as well as the differences between the mattresses. I’ll be back to work with Jamie on my furniture needs in the future.

Shannon did a wonderful job! This is the second set of furniture we have bought from him.

Jamie is absolutely is the best salesman I have ever had the pleasure of dealing with

Jamie was amazing. We walked in and she immediately greeted and offered to assist. She was very knowledgeable. We are excited about our new couches and bedroom furniture!

Jamie was a great salesperson! Excellent customer service and fast turnaround time to place my order. Jamie is friendly and helpful. Thanks again Jamie

Joe & Kristin made the experience super easy & great

Kristin was SUPER helpful. We walked in and she helped us right away. Then as we took her around the whole store she explained and priced compared everything for us. Gave us a great deal and we couldn’t be happier. I would suggest you ask for her the next time you are at Ashley Furniture.

Excellent service. Found exactly what we were looking. Kristin was very helpful and courteous.

Shannon was very informative and helpful. Very educated in the products for sale.

Shannon was very helpful and patient with us! Great experience

kristin, thanks a lot, you are the best in this store!!

Sarah was wonderful! We came at almost closing to look at bar stools. Ending up finding an dining room table and bar tools. She was truly amazing and highly recommended her she was friendly and very patient.

Shannon was so knowledgable and made sure we found exactly what we wanted. Will be coming back!

Came to help my brother set up his new home and Shannon helped us tremendously. He asked all the right questions to help us picking out the perfect items vs just trying to get a sell. Definitely helped make this process so much easier!

Kristin was very helpful and polite. Highly recommend.

Jamie raved about the purple pillow so much I came back a year later to buy one for myself. Thank you, Jamie.

We had a wonderful experience with Shannon Hughes this morning. He assisted us with picking out furniture for our church office. He was so helpful and patient. We are thankful for all he did for us!

Kristin Bondurant was a top notch and professional representative to work with! Many thanks!

Jamie was exceptionally attentive to our taste and concerns. She let us browse when we wanted but was always available to answer any questions.

Sarah is a GREAT sales associate. She did great helping us and made it such an easy process to purchase our new couch.

My experience here at Ashley store was awesome. Jamie helped me select the right sofa for my house and was very easy to talk to.

Jamie is an amazing sales person. And just great to work wife. My wife and I will definite recommend her and this store. Love our new furniture.

We had a great experience at this Ashley. Kristin was a great help in finding us a great deal on a bedroom set, I would highly recommend speaking with her if you can!

Kristin B was AMAZING at helping us get our new mattress and bed frame! She was so bubbly and affable and made the whole process feel like buying furniture from your bestie while still maintaining professionalism. Thank you Kristin!