Ashley Store Hialeah, FL

Excellent service! The salesman, Emmanuel, was extremely accommodating and patient. Great product at an excellent price!

Flor was very helpful and super nice

Great customer service. Great deals!

My experience at Ashley Furniture was fantastic, especially thanks to Flor, who provided exceptional service. From the moment we arrived, Flor was friendly, patient, and professional. She helped us find exactly what we needed, offering helpful recommendations without rushing us into decisions. Her knowledge of the products and attention to detail made our shopping experience much easier and enjoyable. We will definitely return to this store because of the excellent service. Thank you, Flor!!

(Translated by Google) "Thank you so much for your exceptional service! Enid was incredibly helpful in guiding us through the financing options, and we truly appreciate the discount provided by her and wonderful Manager to help us purchase our living room furniture and fireplace piece. Your teamwork made our enjoyable and stress-free shopping experience. We couldn't be happier with our choices and look forward to enjoying our new furniture. Thank you again." Sincerely, Albert and Jeorgette ‐-------------------------------------------------- -------------------------------------------------- ------- "Thank you so much for your exceptional service! Enid was incredibly helpful in walking us through financing options, and we really appreciated the discount she and the wonderful manager gave us to help us purchase our living room furniture and fireplace "Your teamwork made our shopping experience enjoyable and stress-free. We couldn't be happier with our choices and we look forward to enjoying our new furniture. Thank you again." Sincerely, Jeorgette and Albert (Original) "Thank you so much for your exceptional service! Enid was incredibly helpful in guiding us through the financing options, and we truly appreciate the discount provided by her and wonderful Manager to help us purchase our living room furniture and fireplace piece. Your teamwork made our shopping experience enjoyable and stress-free. We couldn't be happier with our choices and look forward to enjoying our new furniture. Thank you again" Sincerely, Albert and Jeorgette ‐------------------------‐--------------------------------------------------------------------------------- "¡Muchas gracias por su excepcional servicio! Enid fue increíblemente útil al guiarnos a través de las opciones de financiamiento, y realmente apreciamos el descuento que nos brindaron ella y el maravilloso gerente para ayudarnos a comprar los muebles de nuestra sala de estar y la chimenea. Su trabajo en equipo hizo que nuestra experiencia de compra fuera agradable y sin estrés. No podríamos estar más felices con nuestras elecciones y esperamos disfrutar de nuestros nuevos muebles. Gracias nuevamente". Sinceramente, Jeorgette y Albert

Flor was amazing! She was super attentive!!!

Thank you so much for all your attention and patience. Happy holiday

Shopping at Ashley was a very easy, stress-free experience. I bought an entire bed set, sofa and dining set for a great price with all their deals. Flor was amazing. She is very knowledgeable and helped me choose furniture that was just right for me. Muchas gracias a Flor por toda su ayuda! Me encantó todas las selecciones de muebles que escogimos, y me encontró gran ofertas.

Great service in Hialeah

(Translated by Google) I want to thank you for the attention at the Store on 49 st Hialeah and above all Carmen Sosa Perozo for her patience and excellent attention to me. Thank you very much and I urge you to continue serving your customers in the same way full of good charisma and good treatment. Thank you Thank you (Original) Quiero agradecer la atención en la Tienda de la 49 st Hialeah y por sobre todo Carmen Sosa Perozo por su paciencia y excelente atención para conmigo mil Gracias y exhorto a que siga atendiendo a sus clientes de la misma manera llena de buen carisma y buen trato Gracias Gracias

(Translated by Google) The staff treatment is wonderful, especially Lily, she was very friendly, and accommodating, I recommend this place. (Original) El trato del personal es maravilloso,sobre todo Lily,fue muy amable ,y complaciente,les recomiendo este lugar.

(Translated by Google) Excellent attention from Gudelio, very pleased with all the attention from the Ashley team!!!! (Original) Excelente atención por parte de Gudelio, muy complacido con toda la atención por parte del colectivo de Ashley !!!!

Thank you Tamara for your service. You’re a good sale associate from the moment I walked in with your warm greetings and smiles all over your face.

My husband and I have been looking for furniture for our new home for a long time before we tried Ashley in Hialeah! It was such a great store, so much variety, lots of sales for Black Friday, and has an upstairs collection that is all discount/resale. We were helped by the incredible sales associate Tamara, who was so patient and helpful as we looked over a million different options. She made the process so easy and straight-forward, and then kept in communication after the sale to make sure the delivery of the furniture was easy and there were no issues. I have not had such good customer service in a very long time! She is amazing at her job and goes above and beyond for her clients. We are very happy with our purchases and the experience. Recommend to anyone looking for good, affordable furniture to try out this store and ask for Tamara!!

Argenis was very very helpful and patient, assisted me to be able to get what I need it the same day!!

Great experience and very nice furniture 🙏🏼

TAMARA PERESZ : SALES REP FROM THE HIALEAH STORE. GREAT CARISMA. VERY KNOWLEDGEABLE OF THE FURNITURES. 👍👍👍👍

Enid was so helpful and nice

(Translated by Google) Excellent experience, attentive, patient and very professional Mrs. Marie Rebull, we were very pleased with our purchase, recommended to buyers 100%. Thanks a lot. (Original) Excellent experience, atenta , paciente y Muy professional la señora Marie Rebull, salimos muy complacidos con nuestra compra, recomendada a compradores 100% . Muchisimas gracias.

(Translated by Google) Excellent service from the store and ask for Emmanuel Hernández, great for his quality of service, kindness, recommendations and management, recommended to 💯 (Original) Excelente servicio de la tienda y pregunten por Emmanuel Hernández gran su calidad de servicio, amabilidad, recomendaciones y gestión, recomendado al 💯

Really enjoyed shopping for home accessories. Very friendly staff. Always willing to help. Very customer service oriented. Highly recommend it !

Great pick! Mattress is so comfy for the price.

Everything went beautiful can't wait to go back and bye more thank you lily and frank for everything you did for us.

(Translated by Google) Excellent attention (Original) Excelente atención

(Translated by Google) Beautiful place and excellent service, very friendly and professional, thank you for your help in choosing what we were looking for. (Original) Hermoso lugar y una atencion excelente muy amables y profesionales gracias por su ayuda a elegir lo q buscábamos.

Lily Lorenzo was very helpful and patient. She was courteous and very professional. She made the entire experience enjoyable. We highly recommend her.

(Translated by Google) Excellent service from Argenis and the Ashley store excellent I will return again (Original) Excelente servicio de Argenis y la tienda Ashley excelente vuelvo de nuevo

(Translated by Google) Delighted with the store and all its products because they have a lot of variety in each department, I was satisfied with the service, I was assisted by the seller Carlos Silva, very professional, attentive and willing to provide any type of help to give better customer satisfaction , which made me bring home a beautiful sectional furniture set for my taste. Without a doubt 💯 percent recommended 😉 (Original) Encantada con la tienda y con todos sus productos porq tienen mucha variedad en cada departamento, quedé satisfecha con el servicio, fui atendida por el vendedor Carlos Silva, muy profesional, atento y dispuesto a prestar cualquier tipo de ayuda para dar una mejor satisfacción al cliente, lo q hiso q me llevará a casa un juego de muebles seccional precioso para mi gusto. Sin duda alguna 💯 por ciento recomendado 😉

Very professional, friendly and honest. A pleasure to do business with.

(Translated by Google) A wonderful place to buy and decorate your home with style and good advice. Emanuel is an excellent salesman and helped us with every detail. (Original) Un lugar maravilloso para comprar y decorar tu casa con estilo y buena asesoria. Emanuel es un excelente vendedor y nos ayudó con cada detalle.

(Translated by Google) Delighted with the excellent attention of flor ramos navarro (Original) Encantada de la excelente atencion de flor ramos navarro

(Translated by Google) Excellent service, thank you very much Flor for your help (Original) Excelente servicio muchas gracias Flor por tu ayuda

Beautiful customer service by Niurka. The only thing was that did not get free delivery.

The sale lady greet me as soon as I walked into the store.I forgot her name. She was so sweet and pleasant. She spoke little english but we understood one another. She showed me sofa beds since thats what I needed. The price was right and I was happy to be getting it delivered before the holiday.

Awesome service!

I loved the shopping experience with Lily. She was super understanding and helpful and never hesitate to answer to all my questions and choices . I’d made everything much more easier than aspected !! Thank you Lily for your help !!

I'm so very grateful to these wonderful people here at Ashley's furniture store in Hialeah. They are so warm they welcome you like they've been knowing you for a while and they make sure that you leave with what you need. I need the bed so bad because because of my back,they are amazing . They worked it out where I got my bed with the little money I had to work with, they made it work I'm so proud of this store workers they really value your needs, and you as a customer. The entire store greets you with a smile warmness and with a conversation that shows they care. You can't go wrong shopping here. And thanks to Mr Carlos he went the extra mile and Miss Cora they are the best. I will continue to shop here Thanks, S. Williams

Emmanuel is the best!

The best customer service at this Ashley Hialeah store. Very professional and patient with our needs. Special thank you to Flor and Manager, Franklin.

Coral Jorge was wonderful. I will definitely contact her in the future.

Carmen was awesome. She didn’t speak good English but she tried her best. I appreciate her effort

(Translated by Google) Very good (Original) Muy bueno

I forgot her name. However, the lady that helped me was amazing! The store was nearly organized and well kept.

(Translated by Google) !!!!! Emmanuel helped me, very attentive, excellent!!!!! (Original) !!!!! Emmanuel me atendió servicial muy atento excelente!!!!!

(Translated by Google) It is my first purchase in this place for my personal opinion I loved the treatment of the staff who works there, especially the guy who helped me Emmanuel, very nice, patient with the customer, very professional. (Original) Es mi primera compra en este lugar para mi opinión personal me encantó el trato del personal que trabaja allí,especial el chico que me atendió Emmanuel muy agradable,paciente con el cliente,muy profesional.

Excellent experience

Our sales person was great she helped with any questions we had .

The store has nice furnitures, the outlet has a wide variety of furnitures and the best was the kindness and the attention of the person who served us. Enid found the perfect option for us. I recommend the store and above all I recommend to Enid.

Enid was an absolute pleasure to work with! I was looking to furnish my living room, and she went above and beyond to help me find exactly what I needed. Enid patiently listened to my style preferences, budget, and she guided me through the selection with genuine care and expertise. Her knowledge of the furniture options and her eye for design were invaluable, helping me envision how each piece would work in my space. Thanks to her help, I left with a beautifully coordinated living room setup that I love. Highly recommend asking for Enid if you’re shopping here—she made the entire experience enjoyable and stress-free!

The customer care team at Ashley made sure to address my concerns with my purchase for a seamless replacement. Delivery was quick and very professional. The couch is extremely comfy and matches perfectly in our living room.

(Translated by Google) Very professional and very attentive. (Original) Muy profesional y muy atenta.

Great experience. Sales associate was very helpful and planning the delivery was easy.

Was amazing…very smooth and lilith my sales rep was the best….thank you..!!!

(Translated by Google) Niurka attended to us and very good service from her, the best (Original) Niurka nos atendió y muy buen servicio de su parte la mejor

Niurka is AMAZING! Incredible Customer Service! Niurka is an asset to Ashley Furniture!! Thank you Niurka!!

(Translated by Google) Gudelio is very friendly and professional (Original) Gudelio es muy amable y profesional

My wife and I were in Ashley Furniture looking at bedframes and mattresses. We had an idea of what we wanted but weren't exactly sure about all the details to consider. The showroom in this Hialeah location is excellent, nicely set up, and lots of great furniture to choose from at reasonable prices. We had a great experience shopping here. Our salesperson Carmen Sosa Perozo was fantastic at guiding my wife and I to the perfect bedframe and mattress for our bedroom. She spent the time showing us the different options and what to consider about the different choices in the material types. The sale process was simple and straightforward. We are so excited about having our bedframe and mattress delivered. We will be shopping here for our furniture needs in the future.

(Translated by Google) Very good attention from Tamara. I left very satisfied with my purchase. The manager was very friendly and attentive. Thank you both for helping me and meeting my needs 🎉 (Original) Muy buena atención de parte de Tamara. Me fui muy satisfecha con mi compra. El manager fue muy amable y atento. Gracias a ambos por ayudarme y satisfacer mis necesidades 🎉

(Translated by Google) Gudelio is a Cuban seller, super nice, polite and patient. 5 stars (Original) Gudelio es un vendedor cubano, super agradable, educado y paciente. 5 estrellas

(Translated by Google) Good service (Original) Buen servicio

My housemates and I were looking for a New rocker recliner, and we had called earlier in the day. We are all visually impaired, and we had mentioned this to Enid on the phone. She was actually waiting to meet us when we came into the store a few hours later. She was a wonderful customer service representative, and. she was incredibly helpful in assisting us in finding a wonderful new recliner for the household. The manager of the store also came and asked how everything was. The customer service in this location is exceptional.

(Translated by Google) It is an unparalleled experience, Tamara and Franklin are excellent salespeople and, above all, wonderful people. They try to please you down to the smallest detail. There is a very competitive payment plan and a wide variety of inventory to please the most demanding of tastes. Without a doubt I recommend them and you will not regret it. Oh, and don't forget to look for Tamara, your salesperson par excellence (Original) Es una experiencia inigualable, Tamara y Franklin excelentes vendedores y sobre todo maravillosas personas. Tratan de complacerte hasta hasta el más mínimo detalle. Hay plan de pagos muy competitivos y una gran variedad de inventario para complacer el más exigente de los gustos. Sin duda alguna los recomiendo y no se arrepentirán. Ah, y no se olviden de buscar a Tamara, su vendedora por excelencia

(Translated by Google) I had the opportunity to have Franklin and Tamara help me find my bedding sets and everything and they are very kind and helped me with everything, thank you very much! (Original) Tuve la oportunidad de que Franklin y Tamara me ayudaran a encontrar mi juegos de cama con todo y son muy amables y me ayudaron en todo, muchas gracias!

Thank you Michelle! Excellent service and delivery went smooth.

(Translated by Google) I felt very well cared for, the girl who helped me named Lianett Lorenzo was very efficient with her work, with a lot of patience and dedication, and she clarified all my doubts. I give her 100% (Original) Me sentí muy muy bien atendida, la muchacha que me atendió llamada Lianett Lorenzo Fue muy eficiente con su trabajo, con mucha paciencia y dedicación, y me aclaró toda mis dudas.le doy 100%

I came in today just to browse and I expressed to saleswoman, Marie Rebull, What I was looking for. She was attentive of my requests/thoughts and I found exactly what I was looking for at a great price! Marie, you were amazing and I will definitely return. I appreciate your time and patience!! ❤️🙏🏽

(Translated by Google) As always, the staff of this store does everything possible to ensure that the customer is satisfied. A special mention to Enid, who was patient, professional and showed us everything we requested so we could choose the best. A round of applause for your time and your excellent skill and ability to ensure that our purchase exceeded our expectations. Thank you, Ashley Store in Hialeah for making your customers happy. (Original) Como siempre, el staff de esta tienda hace todo lo posible para que el cliente quede satisfecho. Una especial mención a Enid, quien fue paciente, profesional y fue mostrando todo lo que solicitábamos para que pudiéramos escoger lo mejor. Un aplauso por su tiempo y su excelente destreza y habilidad para que la compra nuestra sobrepasara nuestras expectativas. Gracias, Ashley Store en Hialeah por hacer a sus clientes felices.

Wonderful

(Translated by Google) I do not recommend them, it has been a very bad experience, I received the furniture with defects and they do not have the capacity to be able to lift a piece of furniture to a second floor, they have brought me the change twice and I cannot understand that such a large entity He doesn't have the resources to lift a piece of furniture!!!! They do not accept returns!!! What do I do with the furniture if I don't want another model!!!! If you are going to have delivery of large furniture, look for ways so that customers can obtain it without displeasure. (Original) No se las recomiendo ,a sido una experiencia bien mala , me llegó el mueble con defectos y ellos no tiene la capacidad de poder subir un mueble a un segundo piso , dos veces me han llevado el cambio y no puedo entender que una entidad tan grande no tiene los recursos para subir un mueble !!!! No admiten devolución !!! Que hago con el mueble sino quiero otro modelo !!!! Si van a atener delivery de muebles grandes , busquen las maneras de que clientes lo puedan obtener sin disgusto .

Good experience

(Translated by Google) The service from the saleswoman Enic is spectacular, very good service, super excellent treatment. (Original) El servicio de la vendedora Enic espectacular muy buena atención súper el trato excelente

(Translated by Google) Excellent service, kindness, and above all, a lot of patience and affection during the search time. (Original) Excelente servicio, amabilidad .y sobre todas las cosas mucha paciencia y cariño en el tiempo de búsqueda .

Great experience with Carmen, she is very kind and professional.

(Translated by Google) Excellent service, the seller Carlos is very polite, responsible and dedicated to his work. (Original) Una excelente atención ,el vendedor Carlos muy educado ,responsable y dedicado a su trabajo.

(Translated by Google) Excellent attention! Mr. Argenis was very kind, patient and attentive. I made an excellent purchase, 100% recommended. (Original) Excelente atención! El señor Argenis fue muy amable, paciente y atento. Hice una excelente compra, 100% recomendable.

i Loved it i got helped by támara she Was super nice helpful we will most def be Back

(Translated by Google) Ashley Store employees are very friendly and helpful. I am satisfied with my purchase. (Original) Muy amables y serviciales los empleados de Ashley Store. Estoy satisfecha con mi compra.

Thank you, Michelle Otero wonderful sales person great personality, and made buying furniture at Ashley. Very pleasurable thank you and God bless you and have a wonderful day.

(Translated by Google) I always look for Niurka, very professional, I have been shopping at Ashley for years, she is the one who finds me what suits my pocket and my desires, thank you Niurka🙏🏻🫶🏼 for your kindness, commitment and professionalism, and most importantly, his patience. (Original) Siempre busco a Niurka, muy profesional, llevo años haciendo compras en Ashley es ella la que me encuentra lo que se acomoda a mi bolsillo y a mis deseos, gracias Niurka🙏🏻🫶🏼 por tu amabilidad, compromiso y profesionalidad, y lo más importante, su pasiencia.

Michelle Otero our sales Rep was kind, understanding, did not rush us or hover over our round us. She respected our space while shopping and gave great suggestions. She 10/10 professional.

(Translated by Google) The place is good, the customer service is bad, the purchase due to my mistake was not appropriate and after receiving the product it was not possible for me to exchange for another, as a customer I do not feel satisfied and I would never buy from you again (Original) El lugar bien, el servicio de customer services malo, la compra por un error mío no fue la adecuada y después de recibir el producto no me fue posible intencambiar por otro, como cliente no me siento satisfecho y nunca más volvería a comprar con ustedes

I had a great experience at Ashley Furniture Hialeah. I called before going down and the Representative had everything ready for me. I appreciate it as the weather is bad. Overall Ashley Furniture has been the Absolute Best, the Management and Sales Staff are very attentive to Customers. I recommend them to anyone and everyone!!

(Translated by Google) Excellent service from Marie, we found what we were looking for ☺️ (Original) Excelente servicio de Marie, encontramos lo que buscábamos ☺️

Carlos! Excelente salesman. Ill be very soon buying again from him.

Very welcome as we were met by the manager. He listened to us and take us directly to the department and wowed us

(Translated by Google) Very satisfied with the quality of the products and the treatment of the staff (Original) Muy satisfecho con la calidad de los productos y con el trato del personal

(Translated by Google) I loved going to the Ashley furniture store on 49 West in Hialeah. They treated me very well. Támara, the girl who served me, was very attentive to me and had incredible patience since I am a little indecisive... I recommend go to this store and all of Ashley's. because I imagine that all their staff will be just as nice and polite (Original) Me encanto ir a la muebleria ashley de la 49 del west de hialeah..me atendieron super bien..Támara la muchacha que me atendió fue muy atenta conmigo y tuvo una paciencia increíble ya que yo soy un poco indecisa...les recomiendo a ir a este tienda y a todas las de Ashley .porque me imagino que todo su personal será igual de agradable y educados

The store is big and has all sorts of items. Immediately upon arriving , we were greeted by sales associate that took the time to explain the layout and sales and discounts of the store. We went 2 times, first time it was Enid that showed us around as we were looking but not buying that day. And the next day , Tamara was able to help us choose our items, set up the cart, delivery instructions and all. Both ladies were very professional and understanding of our time and budget.

(Translated by Google) Niurka was spectacular with the service in everything and the store too. He came back soon (Original) Niurka fue espectacular con el servicio en todo y la tienda también. Regresó pronto

We are very happy with the experience we had in the store, especially with Enid's great help with our purchase. I recommend asking for her when you need something.

(Translated by Google) The best choice, quality and comfortable furniture, spectacular attention, and about the sellers I have to talk about Mrs. Marie R, her patience, kindness, very professional, 100% recommended (Original) La mejor eleccion , muebkes de calidad y comodos una atencion espectacular , y de los vendedores me toca hablar de la Señora Marie R su paciencia , amabilidad , muy profesional , recomdendado 100%

(Translated by Google) Excellent costumer service (Original) Excelente costumer service

I had a great time shopping with the help of Carmen she was super! Very helpful and a great service! I do recommend this store, beautiful furniture and great prices.

(Translated by Google) I loved buying. Very good attention. Thank you Carmen Sosa for your special attention. I hope to return soon. (Original) Me encanto comprar. Muy buena la atención. Gracias Carmen Sosa por su atención tan especial. Espero regresar pronto.

Special thanks to Francis! In 2nd floor! I went last sunday.

Enid was very helpful with finding me the exact furniture I was looking for! We stayed in constant communication via text to help me find the perfect pieces for my room! Will definitely shop here again!

Gudelio Hernandez was extremely helpful in the selection process for our new sofa. He didn’t hover but he was always ready when we had a question. He is very knowledgeable and knew where to find the answers. He made appropriate suggestions for options to meet our needs. As a designer I appreciate his product knowledge and professionalism.

(Translated by Google) Excellent service from the best seller in the place, an excellent Dominican!!! The best in all of Florida (Original) Excelente atención del mejor vendedor del lugar, un dominicano excelente!!! El mejor d toda la florida

I was able to find beautiful pieces on a budget in under 30 minutes with the help of Carlos who greeted me from the door.

Enid was great! She helped us choose the best Dining table. She asked to see the chairs I had purchased so she can help me match the table to them. It was like having my own personal interior designer. She's very sweet and knowledgeable. I recommend being seen with Enid!

(Translated by Google) Gudelio had a very good service with us, thank you (Original) Gudelio tubo una muy buena atención con nosotros gracias

Great customer service. Enid Rivera did an excellent job! Exceeded my expectations. Thank you Enid for assisting my family!!!

Keep up the good work

The employees were very friendly and tried their best to help us find what we were looking for.. Amazing service.

(Translated by Google) The saleswoman told me that the furniture was there and when I finished the order she told me that only one or the other would arrive on a date that does not exist. (Original) La vendedora me dijo que los muebles estaban y cuando termine la orden me dijo que solo uno que el otro me llegaría en una fecha que no existe

Carlos was amazing extremely helpful. If anything that I need for my house we will definitely be coming back. We drove over a hour to come down south.

Very good quality and service

Service was great couldn’t have ask for such a great, understanding employee to help us decide on a set of couches. If you head over the Ashely’s in Hialeah please ask for Carlos!

Great quality furniture, great prices most of all great staff & management. I felt welcomed & they left me with a smile of satisfaction. 😁

Marie was a great sales consultant. She was very friendly, knowledgeable and assisted us on finding the best ottoman for our living room. I will recommend her to my friends and family for their furniture needs.

2 kitchen chairs excellent condition and excellent price. Very satisfied customer.

Michelle was a pleasure to deal with. Courteous, friendly and efficient. We would definitely return to buy additional furniture from her.

(Translated by Google) VERY GOOD GOOD ATTENTION AND FAST THANKS (Original) MUY BIEN BUANA ATENCION Y RAPIDO GRACIAS

(Translated by Google) 1 star because it doesn't give me the option to put any. I just came to the Hialeah outlet and the worst experience of my life, they don't serve customers, all sitting with their iPad in their hands talking without attending to anyone. I called one and he came, looked at the price, told me and left without any desire to sell. Another one called for another question and came talking on the phone and answered our question and continued talking on the phone zero customer service zero. (Original) 1 star porque no me da opción de poner ninguna acabo de venir al outlet de hialeah y la peor experiencia de mi vida no atienden al clientes todos sentados con sus iPad en manos hablando sin atender a nadie . Llame a uno y vino miró el precio me lo dijo y se fue sin migue animo de vender . Otro que llame para otra pregunta y vino hablando por teléfono y nos respondió la pregunta y siguió hablando por teléfono cero customer servicio cero .

(Translated by Google) I went to the Ashley Hialeah store and Leo Carrillo helped me and it was an excellent service. I recommend them 100%, everyone was very friendly and a luxury store, thank you very much (Original) Fui a la tienda de Ashley Hialeah y me atendió Leo Carrillo y fue un servicio excelente se los recomiendo 100% muy amables todos y una tienda de lujo, muchas gracias

Excellent service

Carlos was extremely helpful and professional! I nice selection of end and cocktail tables which is what I was looking for.

(Translated by Google) Very good customer service (Original) Muy buena atención al cliente

Excellent service & quality provided by Ashley and my Salesperson Enid. I love Ashley ❤️ furniture.

(Translated by Google) Very good attention and pleasant (Original) Muy buena su atención y agradable

(Translated by Google) I am delighted to have purchased from Ashley Furniture! The service was excellent, especially from my salesperson Marine. He was super friendly and helped me find just what I needed. Thank you, Marine Rebull (Original) Estoy encantado de haber comprado en Ashley Furniture! La atención fue excelente, especialmente por parte de mi vendedora Marine. Fue súper amable y me ayudó a encontrar justo lo que necesitaba. ¡Gracias, Marine Rebull

Best experience shopping at Ashley. Furniture gave beautiful and happy spaces for my family. Thank you!

(Translated by Google) Excellent service (Original) Excelente servicio

Michelle was super nice and helpful, she helped me out with everything and it was a great experience

Michelle was professional and undeniably kind and helpful. Awesome customer service

(Translated by Google) Excellent attention from Enid. He very calmly explained to me about all the options, always taking into account what I was looking for. I recommend it 100 percent. (Original) Excelente atención por parte de Enid. Con mucha calma me explico sobre todas las opciones siempre tomando en cuenta lo que buscaba. La recomiendo 100 por ciento.

(Translated by Google) The work staff was very good, very attentive at all times. (Original) Fue muy buena el personal de trabajo muy atentos en todo momento

(Translated by Google) My experience in the store was very good, the Lord who assisted me was very competent, thank you. (Original) Muy buena mi experiencia en la tienda, muy competente el Señor que me atendió, gracias.

Love my sales rep Enid she goes above and beyond to help her customer because of her i will always come back ❤️❤️ I will recommend this location and her

(Translated by Google) Excellent quality of care, thank you Carlos Silva (Original) Excelente calidad de atención , gracias Carlos Silva

(Translated by Google) Very good treatment and attention from Víctor Torrez who was very kind (Original) Muy buen trato y atención de parte de Víctor Torrez que fue muy amable

(Translated by Google) Very good service, especially from Ms. Tamara, very efficient and helped me a lot, I have not received my furniture, I hope I don't have any problems, but the people who work there are very kind! (Original) Muy buena atención sobre todo de la Sra Tamara , muy eficiente y me ayudó mucho , no e recibido mis muebles, espero no tener ningún inconveniente, pero muy amable las personas q trabajan allí !

(Translated by Google) Excellent service from Mrs. Carmen Sosa, she helped us a lot in our purchase, I recommend them to everyone (Original) Excelente atención de la señora Carmen Sosa,nos ayudó mucho en nuestra compra,se los recomiendo a todos

Michele was a gem to work with , as soon as I got to the store I let her knows what I was looking for , what price budget I had to work with and what I needed AND SHE DELIVERED!!!! I’ve had my disagreement with preclude sales associates but Michele regained my loyalty. Thank you Michele for the Amazon experience and the furniture recommendation.

(Translated by Google) In search of loveseat options, I was received and assisted by Carmen Sosa, very professional, excellent customer service, and I went home with my purchase made and satisfied with her service. (Original) En busca de opciones de loveseats, fui recibida y atendida por Carmen Sosa, muy profesional, excelente customer service, y me fui a casa con mi compra realizada y satisfecha con su atención

(Translated by Google) Very pleased with the attention that Carmen Sosa gave me. (Original) Muy complasida con la atención que me dio Carmen sosa.

Michelle was very helpful and knowledgeable.

What a great team they have at the Hialeah Ashley Furniture Store. I had an issue with my order, and the managers and staff quickly addressed and corrected the error. Human errors occur and I GREATLY appreciated how the staff handed my issue. I happily will shop at THIS location again.

Nice person

Michelle was really great to work with in the furniture buying process. She was so nice, wasn’t pushing the sale, and let it happen on its own. She made it fun and I would buy again from her!

Great customer service...Will buy again.

(Translated by Google) I liked the store for its variety and quality, until I bought a piece of furniture and it was very complicated to return it, they never tell you that the item cannot be returned, the procedures are done by phone, it is a tragedy, I will never buy anything at Ashley again, I do not recommend it, in the end they trick you into selling and they do not give you a solution, nor do they return your money. (Original) Me gustaba la tienda por su variedad y calidad , hasta que compré un mueble y ha sido muy complicado su devolución , nunca te dicen que no se devuelve el artículo , los trámites son por teléfono, es una tragedia , nunca más compraré nada en Ashley , no la recomiendo , al final te engañan para ellos vender y no te dan solución , ni tampoco te devuelven tu dinero

(Translated by Google) Grateful to the seller Tamara for her help and dedication to helping us choose our furniture, very kind (Original) Agradecida a la vendedora tamara por su ayuda y dedicación para ayudarnos a escoger nuestros muebles, muy amable

Definitely recommend stopping by this location if you’re looking for some new furniture. I worked with Carlos, who was fantastic from start to finish. His demeanor put me at ease and he took the time to understand my needs, asking thoughtful questions to pinpoint my preferences. Great customer service skills, attentive and patient, answering each and every question I had for all scenarios (shipping, delivery, guarantees, etc.) If you're in the market for a new couch, bed, dresser, etc., do yourself a favor and ask for Carlos – you won't be disappointed! 5 stars aren't enough.

Great discounts

This location is great, they have a variety of things to pick from. Argenis was extremely helpful! He took care of us and was quick and professional. I’ll definitely be back!

(Translated by Google) Very kind, especially Mrs. Carmen!! who proved to be a professional in her work! Thank you for your attention and your help. (Original) Muy amables sobre todo en partícula la señora Carmen!!que demostró ser una profesional en su trabajo!Gracias por tu atención y tu ayuda

Michelle has great customer service she explains everything and make our experience great.

(Translated by Google) It was a very good experience and excellent treatment. We were super grateful for Marie's attention and dedication (Original) Fue una muy buena experiencia y excelente trato.Quedamos super agradecidos por la atención y dedicación de Marie

(Translated by Google) It is our first time buying, they have an excellent service, we were super pleased with the attention, especially the kind and dedicated treatment that Marie gave us, explaining everything to us in detail. (Original) Es nuestra primera vez comprando, tienen un servicio excelente , quedamos super complacidos con la atención en especial el trato tan amable y dedicado q nos dio Marie nos explicó todo a detalle

Celina the best sale represent highly recommend

Worst place to other your future. The people so rude and unethical. I went through different city furniture and buy.

(Translated by Google) Excellent attention (Original) Excelente atención

Marie Rebull attended me as soon as I walked into the store and asked me what I was looking for. I explained and told her my style and she helped by giving me space to look while suggesting cute stylish pieces. She was very patient and took her time with me while I decided and adequately explained the shipping and delivery process. She was also extremely nice and responded all questions. It was a welcome experience as I had come from a different store where the sales person seemed to be indifferent to helping us.

AJ was awesomeC helpful and wuick. Best experience ive had buying furniture!!

We've been couch hunting for several months but hadn't found the right fit until today. Thank you to our sales rep Michelle for taking the time to show us their extensive selection and find something hidden away that was perfect for our family.

The associate, Carmen Sosa, was very attentive and guided us thru the process quite well.

We recently moved from out of state to Florida and have had to refurnish our new home. I was very particular with the sofa that I wanted and so I went into Ashley furniture and met Enid. I was very happy I had the opportunity to work with her, she was very kind, patient and had a good sense of humor. She made our experience very smooth. She was not pushy which was much appreciated. We ended up buying our brand new dream sofa and a dining table from the clearance side for a really good price. I am very happy with our experience I would highly recommend you work with her . She’s at the Hialeah store.

The Salesman was great, I will be going back to purchase other items

Was very nice, informative, friendly.. we had our time picking what we like..

(Translated by Google) I loved. Gudelio took excellent care of me followed by his manager. All very well. (Original) Me encantó. Gudelio me atendió excelente seguido de su manager. Todo muy bien.

Thank you for the excellent service. Enid did an amazing job helping us find the right fit. Always satisfied when coming to Ashley’s.

Excellent

Enid was absolutely Fantastic. Very Profesional, knew her Job Very Well, Kind and Friendly. She gave me excellent Suggestions and advice. Her Great and Enthusiastic Actitud made my showing experience a pleasure. I definitely recommend Enid if you want something that will take her time and will help you through the process. Thank you Enid Marcia Sanchez

Marie was one of the kindest, inviting, and knowledgeable person I’ve met. From their communication to the knowledge of what I was looking for, they made buying effortless. Thank you Marie!

(Translated by Google) The agent who helped me was very kind, his help was incredible, I felt very comfortable and in good hands (Original) Muy amable el agente que me atendió, su ayuda fue increíble me sentí muy cómoda y en buenas manos

(Translated by Google) In the store they have beautiful furniture and mattresses and the excellent service we received, Mrs. Celina was super attentive and friendly with very good availability to help us. Thank you very much (Original) En la tienda tienen bellezas de muebles y colchones y la atención excelente a nosotros nos atendió la señora celina fue super atenta y amable con muy buena disponibilidad para ayudarnos.muchas gracias

It was great, Tamara was veryrespectful and kind, she gave us all the help and the orientation we needed. Very satisfied with the manager too.

(Translated by Google) Excellent attention (Original) Excelente atención

(Translated by Google) It is excellent and has great sellers and very good quality (Original) Es excelente y tiene magníficos vendedores y una calidad muy buena

(Translated by Google) Very pleased with Ashley and Enid's attention (Original) Muy complacida con Ashley y la atención de Enid

(Translated by Google) It was a very good experience, good offers and good treatment. I found what I was looking for and was well guided. The treatment by the sales representative Carlos was very good, he gave us all the time we needed and respectfully gave us his opinion about our choice. (Original) Fue una muy buena experiencia, buenas ofertas y un buen trato. Encontré lo que buscaba y fui bien orientada. El trato por parte del representante de ventas Carlos fue muy bueno nos dedicó todo el tiempo que necesitábamos y respetuosamente nos daba su opinión sobre nuestra elección.

(Translated by Google) very good service, very nice furniture and good price (Original) muy buena atencion muebles muy lindos y buen precio

(Translated by Google) Excellent service and good treatment (Original) Exelente servicio y atención buen trato

(Translated by Google) On my recent visit to the Ashley Outlet located in Hialeah, I was treated very professionally by Mr. Gudelio Hernández. He was patient, answered all my questions and gave me options by searching the store and the Online catalog. I felt comfortable and not at all pressured to close and buy, so I was satisfied. They also have a wide variety of products that they offer that in my opinion can meet the different expectations of Customers. I have read other reviews of Customers with a bad experience at the time of purchase and then in the after-sales service and with Customer Service. I will do an update when I receive the furniture hoping you don't have any problems. (Original) En mi reciente visita al Outlet de Ashley ubicado en Hialeah fui atendida con mucha profesionalidad por el Sr. Gudelio Hernández. Fue paciente, respondía a todas mis preguntas y me daba opciones buscando en la tienda y en el catálogo Online. Me sentí cómoda y para nada presionada a cerrar y comprar por lo que quedé satisfecha. Tienen además una amplia variedad de los productos que ofrecen que en mi opinión pueden cumplir con las diferentes expectativas de los Clientes. He leído otras reseñas de Clientes con mala experiencia en el momento de la compra y luego en el servicio post venta y con el Customer Service. Haré un update cdo reciba los muebles esperando no tenga problema alguno.

Great price and quality. Gudelio was very courteous , helpful, and knowledgeable

(Translated by Google) Great (Original) Excelente

Love shopping at Ashley Furniture when Enid is available she always helps me with the best prices and makes sure to take the best care of me and my purchases!

(Translated by Google) A lot of variety of products for the home and excellent service from the employees, especially Tamara, very pleased with her excellent service and help. 100% recommended..Thank you (Original) Mucha variedad de productos para la casa y una excelente atención por parte de los empleados en especial de Tamara, muy complacidos con su excelente servicio y su ayuda. 100% recomendable..Gracias

(Translated by Google) Thank you Tamara for all the patience and dedication for the purchases, financing and selection of each product for our home. A+++ (Original) Gracias Tamara por toda la paciencia y dedicación para las compras , financiamiento y selección de cada producto para nuestro hogar. A+++

Everyone was extremely helpful. Carlos was very informative to my aunts. They picked out a mattress for me. When Carlos spoke to me he was pleasant and advised me what they had purchased. The gentlemen that brought the mattress were on time, very outgoing, efficient and business like . They came in completed their task and were on their way.

Our sales person was very nice . She helped us find exactly what we Needed. She was very helpful & explained everything .

Good

Excellent service from Francis at Ashley Homestore! I found what I was looking for and it’s perfect. Thank you

(Translated by Google) The employees were very friendly, Enid helped me and it was a very good experience, she addressed all my concerns. We will definitely go back!!! (Original) Muy amables los empleados, me atendió Enid y fue una experiencia muy buena, atendió todas mis inquietudes. Definitivamente volveremos!!!

Our experience at the Hialeah location was amazing. We met Niurka and she was the Best SA, not pushy and knew what she was talking about which helped make our decision and that says a lot since we went in for a Mattress and ended up leaving with Living room and Dinning room sets plus the Mattress. Thanks Niurka. Highly Recommend.

The best place to find all the furniture and goodies to make you home a beautiful masterpiece… Michelle when above and beyond and help us find the perfect pieces… Thank you Michelle for everything that you did for our family and you should become the employee of the month… highly recommend Ashley Hialeah and don’t forget to ask for Michelle if you’re looking for top notch customer service.

(Translated by Google) I was attended to by Enid. Beautiful person, very kind. Very patient and very kind. I was delighted!! Very pleased!! (Original) Fui atendida por Enid. Bella persona, muy amable. Con mucha paciencia y muy amable. Quedé encantada!! Muy complacida!!

Wow. Just wow. Great customer service. Everyone was incredible and their selection is top notch. Enid was absolutely amazing and I highly recommend you ask for her. If you tell her what you are looking for, your colors, budget, and your style she will show you items in that range. She knows the inventory very well! Yes they will suggest upgrades but they are not pushy and will accept what you say without argument.

Great services and amazing delivery very good guys

(Translated by Google) Enid was very kind, we found the perfect sofa (Original) Enid fue muy amable, encontramos el sofá perfecto

It was a very kind person and very helpful

(Translated by Google) THANK YOU VERY MUCH, for your attention, Mrs. Enid, very kind, affectionate as always, it is a pleasure to shop here, blessings (Original) MUCHAS GRACIAS ,por su atención señora Enid muy amable ,cariñosa como siempre es gusto comprar aquí, bendiciones

They have a nice selection of all furniture through the entire showroom

(Translated by Google) A few days ago I bought a dining set at the Hialeah store and Mrs. Carmen Sosa helped me and she was very attentive, she has very good customer service (Original) Compré hace unos días un juego de comedor en el store de hialeah y me atendió la señora Carmen Sosa y fue muy atenta ella tiene muy buen customer service

I totally loved the services and loved the price. Made me feel comfortable 🙏🏻

(Translated by Google) Many thanks to Mr. Carlos for his kind attention and recommendations. Excellent service and advice. (Original) Muchas gracias al señor Carlos por su amable atención y recomendaciones . Excelente servicio y asesoría .

(Translated by Google) Excellent attention (Original) Excelente atención

Tamara she’s the best she help me a lot very nice 🥰🥰

Perfect everything.

(Translated by Google) I was in the store, Niurka Albelay helped me, very professional and spectacular, she helped me choose what I needed, wonderful attention (Original) Estuve en la tienda me atendio Niurka Albelay muy profesional y espectacular me ayudo a escoger lo que necesitaba una atencion maravillosa

Celina was the best help ever. Very patient and kind seller.

(Translated by Google) Excellent atention (Original) Muy buena atención

The staff was friendly, helpful, nice and very patient.

(Translated by Google) I didn't see anything I liked (Original) No vi nada q me gustara

(Translated by Google) The service was excellent, I have to say that Enid treated us, super attentive, she was very patient and took all the time we needed to serve us, very good service and a lot of variety of furniture in this place. (Original) La atención fue excelente, tengo que decir que nos atendió Enid, super atenta, fue muy paciente y se tomó todo el tiempo que necesitábamos para atendernos, muy buen servicio y mucha variedad de muebles en este lugar.

(Translated by Google) Excellent attention 👍😎 (Original) Excelente atención 👍😎

I visited this store with my daughter and was greeted by Michelle a young lady with lots of enthusiasm. I had just come from another store won’t mention name but it rhythms with GO 🤣 The level of attention was night and day compare to Michelle at Ashly Furniture. Michelle helped us find the sofa and dining table we were looking for! Even got a sweet promotion, if you visit this store ask for Michelle…

I recently had the pleasure of working with Michelle Otero, and I couldn't be more thrilled with the experience. From start to finish, Michelle was attentive, patient, and incredibly insightful, truly exceeding all my furniture needs. Michelle took the time to understand my vision, space constraints, and budget, then offered creative and practical solutions that I hadn't even considered. Her impeccable taste and eye for design transformed my living space into something both functional and beautiful. She went above and beyond in every aspect, ensuring I was happy with each piece and detail. Her passion for her work is evident, and her professionalism made the entire process seamless and enjoyable. I am so grateful for Michelle's expertise and dedication. Thanks to her, my home now feels like a true reflection of my style and personality. Thank you, Michelle, for turning my home into a haven! Highly recommend her to anyone in need of outstanding furniture and design services.

Love it!!! Beautiful place, right prices, great attention from host.

(Translated by Google) Mr. Carlos was very kind and explained everything to us in detail. (Original) El señor Carlos fue muy amable y nos explicó todo con detalles

(Translated by Google) Excellent treatment with a lot of knowledge about his work. Damián Ochoa assisted me. I recommend them 100% blessings. (Original) Excelente el trato con mucho conocimiento sobre su trabajo me atendió Damián Ochoa se los recomiendo 100 % bendiciones

Tamara From Ashley Home store Down In Hialeah was a great help in aiding me in a new bedroom Set

(Translated by Google) Update. So far a very good impression, the seller Argenis is very professional and pleasant, I will give the fifth star when I already have the furniture at home if there is no problem. Already confirmed 5⭐️ (Original) Update. Hasta ahora muy buena impresión, el vendedor Argenis muy profesional y Agradable, la quinta estrella se la doy cuando ya tenga los muebles en casa si no hay ningún problema. Ya confirmadas las 5⭐️

(Translated by Google) Very good attention, professional and kindness to their clients. (Original) Muy buena atencion, profesional y amabilidad a sus clientes.

Marie at the Hialeah location was very friendly and knowledgeable she knew how to show me exactly what I wanted. I definitely recommend visit her.

(Translated by Google) Professional team, good treatment and a wide variety of furniture at good prices. Excellent professional Marínel, who was the one who assisted me and knew how to help me in all my selections. (Original) Equipo profesional, buen trato y gran variedad de muebles a buenos precios. Excelente profesional Marínel ,que fue la q me atendió y supo ayudarme en todos mis selecciones

Great experience and exceptional customer service. I did all of my transactions from another state. Big shoutout to Enid she was super helpful and patient. Would definitely do business again.

Very good associate, very polite and helpful, quite a pleasant experience Michelle was excelent

The experience was excellent! Very nice attention from the staff. High quality products and very beautiful store.

(Translated by Google) The attention received here was very professional, Argenis 5 stars and thank you for everything, I will return. (Original) Muy profesional la atención recibida aquí, Argenis 5 estrellas y gracias por todo, volveré.

(Translated by Google) The treatment they offered me was phenomenal. (Original) El trato que me ofrecieron fue fenomenal.

(Translated by Google) Marinel's super attention (Original) Super la atención de marinel

the people were very nice and courteous. very patient at listening to my needs

👍👍🫶

The worst experience I have ever had purchasing furniture and that is that I made an on line purchase. I made my purchase of a head board and 2 nights stands over a month ago. I opted for doorstep delivery since my husband would be able to put it together and it states they will leave the furniture at YOUR DOORSTEP. Today when they finally arrived to deliver the 3 boxes, the driver refused to make the delivery saying they would only deliver to my door if I had an elevator. I live in the 3rd floor. Nowhere on the website does it state that items will be left at the bottom of the steps if there is no elevator. Needless to say after waiting over a month I CANCELED THE DELIVERY FOR FALSE ADVERTISEMENT. Rey disappointed in the rude CITY FURNITURE DELIVERY DRIVER and in my first AND LAST EXPERIENCE with Ashley Furniture. Now I have to wait 10 business days to get my refund. Shame on them!

(Translated by Google) I went just to see some furniture, I had no intention of buying any furniture, just to see if I liked it without obligation, but the seller Damian Ochoa treated me very kindly, he gave me my space, he showed me what I was looking for and he explained everything to me, I felt very comfortable. (Original) Fui sólo a ver algunos muebles no tenía la intención de comprar ningún mueble solo ver si me gustaba sin compromiso pero el vendedor Damian Ochoa me atendió muy amable me dio mi espacio me mostró lo que yo estaba buscando y me explico todo me sentí muy a gusto

Best coustomer service ever ! Friendly staff and great customer service!

Enid was very helpful. Great customer service. She was very patience and directed us to what we were looking. Variety of options for any budget.

(Translated by Google) Víctor Torres assisted me, very professional and very friendly, I was very happy to buy from him, he has excellent customer service. (Original) Me atendió Víctor Torres muy profesional y muy amable me dio mucho gusto comprar con el,tiene una excelente atención al cliente.

Very professional, friendly and very helpful. Service in Florida was as good on New York.

Salesperson Beto was amazing. Was professional and provided excellent customer service. We purchased a mattress back in March and delivery was on time. Beto kept me informed exactly when delivery would happen. No issues with mattress and would definitely do business with Ashley furniture again.

(Translated by Google) Very pleased with the professional treatment and attention. They helped me a lot and I was able to choose without pressure or haste what I was looking for. (Original) Muy complacida con el trato profesional y la atención. Me ayudaron muchísimo y pude escoger sin presión ni apuro lo q buscaba.

(Translated by Google) Excellent service, the sellers really care about your satisfaction and the furniture is adorable (Original) Excelente servicio los vendedores realmente se preocupan por que quedes satisfecho y los muebles son adorables

Gudelio has shown us amazing customer service, patience, care, and expertise in how to combine needs with comfort and economy, while helping us purchase our couch and love seat. This type of customer service is rare. We really appreciate it. Thank you.

(Translated by Google) My husband and I are very satisfied with the attention they gave us and especially with Mrs. Rebull who attended to us with great patience, and due to her experience she found us the furniture that we need at the best price. We are very grateful. Mr and Mrs Dominguez (Original) Estamos muy satisfechos mi esposo y yo de la atención que nos dieron y sobretodo por la Sra Rebull la cual nos atendió con mucha paciencia, y debido a su experiencia nos busco los muebles que nosotros necesitamos al mejor precio. Estamos muy agradecidos. Sr y Sra Dominguez

Very friendly staff, they try to help you with ample knowledge! Do not put pressure on you to buy.

(Translated by Google) I 100% recommend this store, clean, organized, modern showroom, its professional representatives made our purchasing experience easy and fast, they understood what we were looking for and guided us to make the best purchasing option. They will definitely be our first choice and we will recommend them to all our friends. (Original) Recomiendo 100% esta tienda, showroom limpio, organizado, moderno, sus representantes, profesionales hicieron que nuestra experiencia de compra fuera fácil y rápida, entendieron lo que buscábamos y nos orientaron para tomar la mejor opción de compra. Definitivamente serán nuestra primer opción y lo recomendaremos a todos nuestros amigos.

(Translated by Google) Excellent service and friendliness, variety and good prices (Original) Excelente atencion y amabilidad, variedad y buenos precios

Rayma and her team are a complete asset to the company. Thank you for your diligent work!

Great place. Good customer service and average price

(Translated by Google) Never go to this store... they deceive you from the first moment with the prices and discounts they are going to give you... they also tell you that you can apply for their products on credit and that it only drops 1 or 2 points in your credit score, and it turns out that it drops you more than 20 points, the sellers are not well aware of what they sell, nor how the discounts work, much less the credits, and the service is terrible... especially this lady Niurka Albelay Adan... you It says that it gives you discounts and when you go to look at the bill it doesn't give you any discounts... in general terms, very, VERY BAD EXPERIENCE WITH THESE PEOPLE.. DON'T GO... LISTEN TO ME AND YOU WILL SAVE A LOT OF HEADACHES.. (Original) Jamas vayan a esta tienda.. te engañan desde el primer momento con los precios y descuentos que te van a dar… tambien te dicen que puedes aplicar a sus productos a credito y que solo te baja 1 o 2 puntos en tu score de credito, y resulta que te baja mas de 20 puntos, los vendedores no estan bien enterados de lo que venden, ni de como van los descuentos ni mucho menos los creditos, y la atencion es pesima.. en especial esta señora Niurka Albelay Adan.. te dice que te hace descuentos y cuando vas a mirar la factura no te hace ningun descuento.. en terminos generales muy pero MUY MALA LA EXPERIENCIA CON ESTA GENTE.. NO VAYAN.. HAGANME CASO Y SE VAN AHORAR MUCHOS DOLORES DE CABEZA..

(Translated by Google) Worst shopping experience I have ever had in my life. The attention in the store is a lack of respect, the follow-up of Ms. Celina and the manager, Ms. Rayma, in my purchasing experience is a total shame. I was poorly advised because I bought a queen bed that is not compatible with the adjustable bed that the store suggested to me. My family has already had two accidents because the bed is not compatible with the suggested adjustable base and the bed cannot be returned. because it is supposedly final sale. All my furniture arrived damaged and in poor condition, the company failed to comply with its policy in the premium delivery section point no. 6 where it says quality inspection that they undertake to inspect the furniture before being delivered and that never happened, therefore I do not understand how their Their own laws do not apply to them but they do apply to the client, because at this time either I cannot use the adjustable base properly or I have to disassemble the bed and not use it. My wife made the claim and I had to contact customer because they didn't call her back and incredibly she did a review on Google and in less than 10 hours someone responded to her comment and they also called her from City Furniture to see why she had posted that review. I don't understand how customer service has time to respond to Google comments but not to respond in time to customer complaints. My daughter's mattress was subject to the claim because it never inflated and you have to wait more than 15 days for a change, that is not acceptable, today when they came to exchange the products, even the delivery guy said that there was never a mattress that that happened to him. All wrong and unacceptable (Original) Peor experiencia de compra que he hecho en mi vida. Una falta de respeto la atencion en la tienda, una verguenza total el seguimiento de la Sra Celina y la manager la Sra. Rayma en mi experiencia de compra. Fui mal asesorado porque compre una cama queen que no es compatible con la cama adjustable que ella mismas me sugirieron en la tienda, mi familia ya ha tenido dos accidentes porque la cama no es compatible con la base ajsutable sugerida y no se puede retornar la cama porque supuestamente es venta final. Toda mi muebleria llego danada y en malas condiciones, la compania incumplio su poliza en el acapite de premiun delivery punto no 6 donde dice quality inspection que se comprometen a inspeccionar la muebleria antes de ser entregada y eso nunca sucedio , por tanto no entiendo como sus propias leyes no se aplican a ellos pero si al cliente,porque en estos momentos o no puedo usas propiamente la base ajustable o tengo que desarmar la cama y no usarla. Mi esposa hizo el claim y tuve que contactar a customer porque no la llamaban de vuelta e increiblemente hizo un review en google y en menos de 10 horas alguien respondio a su comentario y tambien y tambien la llamaron de City Furniture para ver porque habia puesto ese review. No entiendo como customer service tiene tiempo para responder comentarios de google pero no para responder en teimpo los claims de los clientes. el colchon de mi hija se sometio el claim porque nunca llego a inflarse y hay que esperar mas de 15 dias por un cambio, eso no es aceptable, hoy cuando vinieron a hacer el exchange de los productos incluso el delivery guy dijo que nunca habia un colchon que le pasara eso. Todo mal e inaceptable

Great customer service. In and out real fast.

Hi, I had a poor experdue to piece of furniture I bought on the clearance section. It looked really nice on the store, but when it was delivered it had multiple damages and many dirty areas that were not shown. It was a very poor experience

(Translated by Google) If I could give zero to this particular store and Ashley Furniture as a company I would give it to them. The behavior of the store and the company is really a shame and a scam. After going to the store I decided to make my purchase online because there were better offers, however an online agent advised me to go to the store and it was the worst decision and my worst shopping experience in the United States. On 4/12/24 I made my purchase, Ms. Celina Blimblich and the store manager, Ms. Rayma, assisted me because even though the online agent had separated a special tempur pedic mattress in my cart, it did not initially appear in the store. and they only offered me the Tempur Pedic mattresses at regular price, but that day they were nice although the truth is I had all my pre-selected items, they did not do any sales management, easier sales commission earned. My delivery arrived on April 20 and all the furniture came broken, some with severe damage: two queen beds, one of the mattresses with stains, the other mattress had not inflated 72 hours later, the dresser was completely cracked and the box spring It also came with damage. There began a nightmare for my family. The customer service of this company is the worst, it does not work on Sundays, the store's responsibility with the products sold is zero, do not expect them to follow up on your order in any way or take any action if your furniture does not come with the quality that so much They promoted the day of the sale. The next day after the delivery I sent an email to Ms. Celina in the morning telling about my experience and I did not receive any response. When I went to the store to request help, both Ms. Celina and the store manager told me that they could not help me. help more than make the claim that it was my responsibility as a client to make the pertinent claims. What is the point then of buying furniture in the store. I returned home and made my claim and sent a copy of this claim to the manager and she was never even kind enough to answer or confirm my email. The customer service is horrible and if the worst mistake is buying furniture here, double mistake, buy the 3-year warranty because the only thing you are buying is the store's right to send you broken furniture because you already paid to have it repaired for 3 years. ;you. Read the customer reviews on Customers in Customer Affairs, you will see that it is an organizational culture of scamming and getting things done throughout the United States and many customers report similar problems and solutions that do not benefit them. The customer service and the escalation department are another shame, how are they going to tell you that you cannot return the damaged furniture when they have been the first to violate their policy and no one inspected that furniture in such a way that it met the required quality before delivery ? (Original) Si pudiera darle cero a esta tienda en particular y Ashley Furniture como compania se lo daria. Realmente es una verguenza y una estafa el proceder de la tienda y de la compania. Despues de haber ido a la tienda decidi hacer mi compra online porque habia mejores ofertas, sin embargo un agente online me aconsejo ir a la tienda y ha sido la peor decision y mi peor experiencia de compra en los Estados Unidos. El dia 4/12/24 efectue mi compra, me atendio la sra Celina Blimblich y la manager de la tienda la sra Rayma porque aun cuando el agente online habia separado en mi carrito un colchon tempur pedic en especial no aparecia al inicio en la tienda y solo me ofrecian los colchones tempur pedic en precio regular, pero ese dia fueron nice aunque la verdad yo llevaba todos mis articulos preseleccionados, ellas no hicieron como tal ningua gestion de venta, comision de venta mas facil ganada. Mi delivery arribo el 20 de abril y todos los muebles venian rotos, algunos con danos severos: dos camas queen, uno de los colchones con manchas, el otro colchon 72 horas despues no se ha inflado, el dresser venia rajado completamente y el box spring tambien venia con danos. Ahi ha comenzo una pesadilla para mi familia. El customer service de esta compania lo peor, no funciona los domingos, la responsabilidad de la tienda con los productos vendidos cero, no esperes que hagan seguimiento de ningun tipo a tu orden o haga alguna gestion si tus muebles no vienen con la calidad que tanto promocionaron el dia de la venta. Al otro dia de la entrega le envie un correo a la sra Celina en la manana contando mi experiencia y no recibi respuesta ninguna, al personarme en la tienda para solicitar ayuda tanto la sra Celina como la manager de la tienda me dijeron que no me podian ayudar mas que hacer el claim que era mi responsabilidad como cliente hacer las reclamaciones pertinentes. Cual es el punto entonces de comprar muebles en la tienda. Regrese a mi casa y hice mi reclamacion y envie copia de esta reclamacion a la manager y nunca tuvo ni la gentileza de contestar o confirmar mi correo. El customer service horrible y si el peor error es comprar muebles aqui doble error comprar la garantia de 3 a;os porque lo unico que estas comprando es el derecho de la tienda de enviarte muebles rotos porque ya pagaste para que te lo reparen durante 3 a;os. Lean los reviews de los clientes en Clientes en Customer Affairs, veran que es una cultura organizacional de estafa y hacer las cosas en todos los Estados Unidos y muchos clientes reportan problemas similares y con soluciones que no los benefician. El customer service y el departamento de escalaciones otra verguenza, como te van a decir que no puedes retornar la muebleria danada cuando ellos han sido los primeros en incumplir su poliza y nadie inspecciono esos muebles de forma tal que cumplieran con la calidad requerida antes del delivery?

(Translated by Google) Good deal (Original) Buen trato

Great selection of very effortable pieces; takes time to choose from many choices. Good customer service.

The sales representative MARIA REBULL was very attentive, helpful and patient. She walked the whole store with me up stairs and downstairs and yes I was able to make a purchase.

(Translated by Google) Very well attended, super service, I left very pleased by Marie Rebull ❤️❤️ (Original) Muy bien atendida un súper servicio salí muy complacida por Marie Rebull ❤️❤️

Tamara the best. Alway coming back to her Thks

Gio and staff were super helpful and nice. Gio went out of his way to help and make our experience wonderful. 5 stars all the way!

(Translated by Google) Excellent service and kindness, good prices and quality (Original) Excelente atención y amabilidad, buenos precips y calidad

All good here at Ashley Hiallah got just what we needed! Sales Lady was excellent Enid Rivera

Salespeople are amazing 🤩 We also love to go upstairs to the discounted items. We’ve bought pictures for as little as $25 set price and the rugs are a must see. Very nice store I highly recommend checking them out!!!!!!

(Translated by Google) Excellent service (Original) Excelente servicio

We are very pleased with the assistance the Store manager Franklin provided us. He was professional, courteous and made the purchase very smooth. I’d like to thank Nilda as well for her assistance.

Damian was very knowledgeable and personable. It was a great shopping experience.

(Translated by Google) A wonderful experience, the service, letting us see first without any pressure. Argenis J provided us with extraordinary, exceptional service, we loved it, I am and we bought up to a little over budget. (Original) Una experiencia maravillosa, el servicio, nos dejar ver primero sin ningún tipo de presión. Argenis J nos brindó un servicio extraordinario, excepcional, nos encantó, estoy y compramos hasta un poco más alto del presupuesto.

Enid and Carlos sales rep and the managers there are very helpful and kind to their Customers.

Great Customer Service.

(Translated by Google) I had no problems with the delivery of my furniture. I am very happy with the purchase. (Original) No tuve problemas con la entrega de mis muebles. Estoy muy feliz con la compra.

We came to Ashley hialeah to look around and buy a few knick knacks,, Carlos was so helpful we ended up buying our new mattress, recliner, bar stools, book shelves and decorations. It was hours in here and he was so helpful showing us around and helping us choose, service was 10/10 thanks Carlos

(Translated by Google) Professional and efficient treatment (Original) Trato profesional y eficiente

I bought a complete bed and they supposedly delivered it to me the next day, while in the purchasing process, they changed the delivery date and forced me to buy an extended warranty! On the day of delivery they gave me a bed that did not correspond and was incomplete, they told me that they would solve it and a full week passed and when I received the correct bed, it was also incomplete, I called and spoke with the store manager and she told me that I have to call costumer services and I call costumer services and they tell me that it is the saleswoman's mistake, that she has to answer me! It's been 23 days and I still haven't received any solution. Worst furniture store!

(Translated by Google) Last February I placed an online order for a dresser with its mirror, where only the dresser was delivered to me and later they would deliver the mirror, this never happened because they canceled the mirror, I have tried to contact customer service and the supposed seller never shows up to redo my order, conclusion I was left with my order incomplete and helpless at the same time, no one gives a clear answer TERRIBLE SERVICE (Original) El pasado mes de febrero realicé un pedido on line de una cómoda con su espejo, donde solamente se me entregó la cómoda y posteriormente me entregarían el espejo, esto jamás ocurrió porque me cancelaron el espejo, he tratado de comunicarme con atención al cliente y el supuesto vendedor jamás aparece para q me rehaga la orden conclusión me quedé con mi pedido incompleto e impotente a la vez, nadie da respuesta clara PÉSIMO SERVICIO

(Translated by Google) Excellent attention (Original) Excelente atención

So far the customer service has been amazing Placed order for dining room set Applied non used insurance credit to purchased Will keep you updated on delivery and install 👍🏻

Carlos was amazing. I highly recommend his services and those of the store in general. Thank you 🙏🏻🙏🏻🙏🏻

DO NOT BUY FROM THIS COMPANY!!! If i could give this place negative stars i would. I bought a $2000 sofa along with a warranty (+400) less than 2 years ago and Ive had to have the sofa “inspected” by their technicians multiple times and for them to send replacement cushions (because the sofa cushions sink every 3-4 months) is a nightmare! They dont want to help you. They sale bad products at top prices and lie about their warranty. DO NOT BUY AT THIS STORE OR BRAND!!!!

We received a friendly and professional service.

Our experience was excellent thanks to the care and attention Carlos Silva dedicated during our visit to the showroom. Carlos was able to meet our needs shopping for a new kitchen set. Thank you so much!

Thank you . I’m really happy with the service.

(Translated by Google) Thanks to Ashley Store, for the excellent attention they gave us when choosing the furniture we wanted, excellent treatment from Tamara, I highly recommend coming to Ashley to choose the best furniture, quality, service, payment methods and excellent treatment. Thank you 👍🏻😀 (Original) Gracias a Ashley Store, por la excelente atención que nos brindaron al momento de elegir el mueble que queríamos, excelente trato de Tamara, súper recomiendo vengan Ashley para elegir los mejores muebles, calidad, servicio, formas de pago y excelente trato. Gracias 👍🏻😀

Niurka is a wonderful sales associate she was very helpful and attentive will definitely recommend her and the store for furniture needs

I wasn’t able to walk around the store peacefully after telling the lady that was following me around that I would let her know if I needed anything. I got a couch and asked for premium delivery as I live on the second floor. They didn’t put it the delivery directions correct and my couches were left downstairs.the delivery guys told me the sale reps are known for this.

I was really satisfied was my first visit to this store 5 points for Victor the sales person very friendly and professional I am in love with my dinning table set can't wait to receive it !!!

(Translated by Google) Excellent (Original) Exelentes

Love my new dresser !! Received the Aprlyn 6 drawer dresser! It was so easy to build and so cute for my nursery!

I went into this location looking only for a couch and a dresser and due to the exemplary customer service of Enid R., I walked away with a full living room set, tv stand and dresser. I was acknowledged and greeted as soon as I walked in the door. Enid asked a few questions on what I was looking for and immediately went to work looking for pieces that matched the vision I had in my head! She was detail oriented, knowledgeable and courteous. I had previously walked into another furniture store where no one even said hello, so Enid’s customer service was such a blessing. She made the process so easy and explained every portion of the purchase. I had been so stressed about the entire purchase but thanks to Enid, the entire experience was enjoyable! I can’t thank her enough!

I arrived to Ashley with no plans to purchase anything and was instantly greeted by Mike who has the warmest personality ever. He asked me what I was looking for I told him and he made sure to show me key pieces that was specific to what I was interested in. After much debate I decided to get my furniture with them not because I loved the items I chose,I really love them! But because of how great Mike was. Having a great sales person is the best you can ask for in a setting like this because you just never know. He was very patient, understanding and paid attention to every detail. Left happy with my purchases and I will be coming back to Ashley if I ever need anything for sure. Thank you Mike for going above and beyond.

Close to home. Sales lady was very professional and helpful. Very good service and attention.

(Translated by Google) Magnificent (Original) Magnifica

(Translated by Google) The attention and service they offer is super, I loved it (Original) La atención y servicio que ofrecen es súper me encantó

Professional, courteous staff.

(Translated by Google) I had a spectacular experience. The salesperson Marie Redbull was very professional. and attentive, I left very delighted and happy. (Original) Tuve una experiencia expectacular , La vendedora Marie Redbull fue muy profesional y atenta, salí muy encantada y contenta.

(Translated by Google) Excellent attention and service from agent Marinel, she assisted us with great patience and kindness, thank you 🙏 (Original) Excelente atención y servicio de la agente Marinel, nos atendió con mucha paciencia y amabilida, gracias 🙏

Very nice and friendly people

Awesome customer service !!

Good service Just disappointed I could not take furniture on Wednesday the day I bought. I live far away and have to come back on different day

Amazing people Francis upstairs in the outlet and Manager Rayma were outstanding providing exceptional service and hospitality

Lovely furniture,employees were friendly,and I didn't buy anything

Excelent prices and great quality and product selection and the delivery wast fast and everything went perfect! I higly recommend the store for everything you need to your home from mattresses to accesories!

Very good

Really good furniture at lower cost ,we found the sofa table the previous store did not have. Thank you Ashley furniture

Great service! Appreciate to Gudelio to helped me with the new sofa and a good customer service.

Best experience.

(Translated by Google) Everything is beautiful. I bought two sofas for my living room, however at the time of the sale they told me that they were going to give me a bonus of 200 that arrived by email and it has been 2 months and it never arrived. The saleswoman doesn't give me a reason for the bonus either. They promise a lot of things at the time of sale and then come up with nothing. After a failed delivery I had to return and pay for premium delivery where the furniture was damaged and the repair was to paint the damage. Very nice products but customer service is 2 out of 5 :( (Original) todo es hermoso. compre dos sofas para mi sala sin embargo al momento de la venta me dijeron que me iban a dar un bono de 200 que llegaba al mail y ya han pasado 2 meses y nunca llego. la vendedora no me da razon del bono tampoco. prometen muchas cosas al momento de la venta y luego no salen con nada. despues de una entrega fallida tuve que regresar y pagar la entrega premium donde se dañaron los muebles y la reparacion fue pintar los daños. muy lindos los productos pero el servicio al cliente es 2 de 5 :(

great prices and great quality i will continue to shop in ashley Hialeah and also they have a huge clearance section upstairs. Thank you to the team that assisted me.

I walked into the store hoping I find what I was looking for. I was then approached by Damian. Very well distinguished gentleman, might I add. He directed me to what I was looking for. He stood by and didn’t pressure me at all. He was wonderful in providing me with information that I was unaware that I qualified for. I’m so grateful that he was there.

(Translated by Google) I had excellent attention from Mr. Gudelia Hernández, very patient and kind. 100% recommended (Original) Tuve una excelente atención por parte de señor Gudelia Hernández, muy paciente y amable 100% recomendado

Was a really nice experience

(Translated by Google) Excellent atention. Zoe Jerónimo attended me and helped me choose my accessories and my mattress. I recommend this store in Hialeah. 100% recommendable (Original) Muy buena atención. Me atendió Zoe Jerónimo y me ayudó a escoger mis accesorios y mi colchón. Les recomiendo esta tienda en Hialeah. 100% recomendable

I absolutely love Ashley, great product, great quality and amazing service! 10/10

The sales person was very helpful

(Translated by Google) Excellent attention (Original) Excelente atención

MY FELLOW AMERICANS, ASHLEY FURNITURE IS THE SAME AS CITY FURNITURE AND I LOVE CITY FURNITURE, BESIDES HAVING GREAT STAFF AND GREAT FURNITURE (MORE STURDIER) THEN RTG , IF YOU PURCHASE ONE OF THEIR INSURANCE PLANS AND DO NOT USE IT, WELL THEY SEND YOU A CREDIT TO BE ABLE TO USE ON SOMETHING ELSE. WHICH IS GREAT BECAUSE I NEEDED SOMETHING TO PUT MY SAFE ON AND WALLAH! THIS LITTLE ITEM JUST JUMPED OUT AT ME. CANT WAIT TO RETURN AND GET MY BEDROOM SET SO I CAN BE MORE CIVILIZED AGAIN. MOVING IS SO HARD ESPECIALLY WHEN YOUR OLDER, AND EVERYONE KNOW TIMES ARE EXTREMELY TOUGH, BUT CITY FURNITURE AT LEAST IS HELPING US WORKING AMERICANS WITH RETURNING THE UNUSED INSURANCE AS A CREDIT SO WE CAN GET SOMETHING WE NEED. ORIGINAL PRICE $346, CLEARANCE PRICE $149.99, MINUS MY $98.00 CREDIT FOR INSURANCE NOT USED, I ACTUALLY PAID $62.00 THANK YOU CITY.

Beautiful furniture store and the team is super helpful and friendly. 100% recommended and the prices are excellent

Amazing staff quick service and beautiful furniture

Loved my bedroom set. Ashley never disappoints and will definitely continue coming back.

(Translated by Google) Customer service is excellent! Good price and quality on all furniture (Original) La atención al cliente es excelente! Buen precio y calidad en todos los muebles

The place is very friendly, the salesperson that took care of us was great Argenis Jimenez , he offered us the best deal on the bunk bed for our grandkids including the mattress. We are very pleased with the service we got. Only one issue that needs to be corrected is my name on the forms showing Jhoan , my name is John Munoz, which he told me that it was going to be taken care of, but I'm still receiving messages with the wrong name ...

(Translated by Google) I had an excellent experience in this store in Hialeh. The person who assisted me was a person who recommended the best product at an excellent price. (Original) Tuve una experiencia en esta tienda de Hialeh excelente. La persona que me atendio fue una persona que me recomendo el mejor producto a un excelente precio.

Cora our Sales person was excellent. Really very knowledgeable. And frienhey very helpful bixby expertise

Very surprise at the selection in this store. Sale Rep Argenis Jimenez was great! Helped us with an accent piece for our dinning room. Would definitely come back and request him.

From the moment I walked in, Gudelio greeted with a warm welcome. He was extremely helpful. He listened attentively to my furniture needs and preferences, and guided me towards the perfect options. I was particularly impressed with his ability to narrow down the choices based on my specific requirements. He took into consideration my budget, space limitations, and personal preferences, which helped me make an informed decision. I couldn't be happier with the furniture piece I purchased, and it fits perfectly in my home. I will definitely be returning in the future for any furniture needs I may have.

Hit or Miss, Service is good, Thank you Victor R. for accommodating. This is scratch n dent for real, some stuff is in real bad shape , some seem gently used with minor imperfections. Good luck.

It was a pleasure being helped by Marinel. She understood what I was looking for in a new couch and gave great suggestions. Marinel took the time to ensure the specifications of each couch would work within my parameters. She was patient as it took me some time and back and forth to decide.

Excellent 😍😍

(Translated by Google) Very good attention!!!! (Original) La atención muy buena!!!!

I loved the service in this location and loved my beds. Definitely coming back soon.

(Translated by Google) Since we arrived, the attention was 20 points... we found the sofa bed that we were looking for and we were very satisfied with the attention, really thank you very much for helping us find this incredible piece!! (Original) Desde que llegamos la atención fue 20 puntos.. encontramos el sofá cama que buscábamos y quedamos muy satisfechos con la atención, de verdad muchas gracias por ayudarnos a encontrar esta increíble pieza!!

(Translated by Google) Beto is an excellent salesman, motivator and server.. congratulations (Original) Beto es un excelente vendedor ,motivador y servidor..felicitaciones

Very friendly and professional, josvany a very nice person.

Gudelio is the person you need to help you with your shopping needs. I had a great shopping experience

Excellent service. The salesperson and the manager made everything simple.

Our experience was great and Beto was very helpful with finding us everything we needed! Delivery was on time as well

Don’t waste your time they treat you amazing the day of purchase but when the delivery comes and 😂😂😂😂😂😂 this place is a joke I’ve had 3 tables sent over for replacement and all 3 dining tables have arrived damaged. the majority of the product is dameged. They could care less after they have your money don’t waste your time with this store the quality control is trash. Spent $9000 on a table and 2 sofas and the table came damaged and all they were willing to do was give me a discount huge problem to have the table exchanged. Boxes even had water damage from where ever they where stored

Franklin and Victor were amazing! They both help me until I was completely satisfied. Amazing customer service. Most definitely will come back and purchase again. Thank you and keep up the good work 💯

Not only does this store have the worst communication, but they also sell their furniture under false pretense. Early December I walk into the store and saw a recliner that I wanted for a family member, it was between Ashley furniture and rooms to go on deciding on the purchase. The sales associate and the manager assured me that they would do everything possible so that the recliner would be delivered before Christmas day. I called 2 weeks before Christmas to get an update on the delivery date and was informed that if not before Christmas then on the 27th of December it would be delivered. I wasn't very happy of the news but had no choice but to wait. New Years arrived and still no recliner nor any updated phone call / email on my delivery that was expected to arrive on the 27th of December. I call the store and request to speak w the store manager. Not only do I get placed on hold for over 25 min. But when the Manager gets on the phone. She tells me that the piece I purchased wich was over $600 had been discontinued. I was so upset and disappointed at this point. The only option I had was to accept the actual floor model that I seen. And they would have to get a 3rd party to deliver the recliner and it would be delivered in 2 days. The delivery company calls me when they finally pick up the recliner stating that Ashley Furniture gave them the wrong address and they need more $ to make the delivery. I confirmed the address and stated that they need to deal w the store for more $. I still haven't received my recliner. Will never come here again nor do I recommend this location to anyone.

Always a deal on quality items. Purchased my living room and a side table. Customer care is always attentive.

Excellent attention,

The employee was extremely friendly and had a lot of patience. thank you so much.

Great selection and attention by staff. Found what I needed that will be delivered in just one day.

Customer service was outstanding, very professional, and also she assisted me with loading the merchandises to my car.

Excellent service guvedio ( im not sure if im saying his name correctly) was very helpful and patient

Stop bye and see Enid!! She is the best. Very informative and helpful to your needs.

I was helped by Nilda and I saw that the staff were very nice, friendly and accommodating! Definitely a great store to do some furniture shopping.

It was my first time in one Ashley Store and ir was really good, I found what I was looking for, good customer services from Argenis and everything was delivered on time and in a perfect condition !!! I so Happy !!! Thank you !!!

(Translated by Google) Very good attention provided by Rep. Jimenez. I recommend the site for the good prices and customer service (Original) Muy buena atenciòn brindada por el rep Jimenez. Recomiendo el sitio por los buenos precios y la atenciòn al cliente

(Translated by Google) Excellent treatment, and a lot of help with financing (Original) Excelente trato, y mucha ayuda para el financiamiento

(Translated by Google) Very good treatment by Marinela, very efficient and familiar, she knows her job well and strives to please, the place is very comfortable and the offers are very diverse. Thank you Ashley home Store (Original) Muy buen trato por Marinela, muy eficiente y familiar, conoce bien su trabajo y se esfuerza por complacer, muy confortable el lugar y muy diversa las ofertas, Gracias Ashley home Store

Very good

Had a great and fast experience for my 1st time in the store. Thanks to Mr. Eduardo Frech for his patience and knowledge on mattresses. Great asset to Ashley furniture.

Luis E. Was a fantastic sales rep. This is our second purchase at this location and have been overjoyed with both items couldnt recommend more with various options to choose from Budget and economic while being stylish And luxurious and premium items well worth their value

Thank you!

(Translated by Google) I loved the customer service. The saleswoman Enid is very kind. (Original) Me encanto la atencion a el cliente .Es muy amable la vendedora Enid.

Place is super nice and super clean. Sales associates help you immediately and ours didn’t have any problem showing us multiples of the kind of couch we wanted. However beware if you are a buyer and live in an apartment complex/condo/anything that requires elevator. Delivery person said that the company doesn’t have them go upstairs and if we wanted the item upstairs we would have to pass him money on the side. Of course I paid it because I wasn’t going to leave my item in the lobby of the complex or take it up myself as it was large and heavy. Although ultimately perhaps what I should have done was tell them to take it back and request a refund.

Love this place and the furniture. The sales person was nice, helpful and very informative about everything I needed to know about the furniture.

It was a lady who served me, I don't remember her name. wow that was very good

Excelent customer service Nuirka. Will recomend Ashley Furniture to Family & friends.

(Translated by Google) A very nice and welcoming place with excellent sales assistants who help us and explain to customers with tremendous kindness and professionalism, keep working as you have been doing until now, thank you very much and best regards. (Original) Un lugar muy agradable y acogedor con excelentes asistentes de ventas que nos ayudan y explican a los clientes con tremenda amabilidad y profesionalismo, sigan trabajando como hasta ahora lo han venido realizando, muchas gracias y saludos cordiales.

Excellent service, Argenis excellent sales person .!!! Frenly store ambiance i. Super happy with my new furniture.

Magnificent experience! Beto took great care of us.

(Translated by Google) Excellent attention (Original) Excelente atención

Definitely recommend! Great store! Ask for Enid !! She’s awesome !

(Translated by Google) Excellent treatment by the seller, I found everything I was looking for, totally satisfied! Thank you! (Original) Excelente trato por parte del vendedor, encontré todo lo que buscaba, totalmente satisfecha ! Gracias!

My salesman was very knowledgeable, courteous and patience.

We were very happy with the excellent help that representative Carlos gave us during the process to buy the living room furniture . He had a lot of patience and his professionalism helped us make our purchase.

The GM doesn't to her part. Some of the staff is very rude. I was hung up on several times. Been patient but enough is enough. When I get my refund back they don't have to worry about me or my family shopping with this company again. Victor Torres is the best. I exclude him from the madness.

(Translated by Google) The attention was very nice (Original) La atención fue muy buena

well, it sucks to shop inside the store because your prices online are better and you make it so difficult for your employees to make a freaking honest dollar when you’re offering better deals online that you don’t let them provide to the customer! coming from someone who worked retail half her life your business sense it’s not very good!!

Super friendly and answered any questions I had. Thank you

(Translated by Google) My very professional experience I had a response immediately and purchased Something that I loved, thank you very much (Original) Mi experiencia muy profecional tuve una respuesta de inmediato y compré Algo que me encanto muchas gracias

(Translated by Google) Customer service was amazing, Mr. Gudelio Hernandez is SO KIND and patient. Our purchase was successful, thanks to him. The customer service... It was wonderful, Mr. Gudelio Hernandez is an extremely kind and patient person. Our purchase was successful, thanks to him. (Original) Customer service was amazing, Mr. Gudelio Hernandez is SO KIND and patient. Our purchase was successful, thanks to him. La atención al cliente… Fue maravillosa, el señor Gudelio Hernandez es una persona extremadamente amable y paciente. Nuestra compra fue exitosa, Gracias a él.

GREAT smooth shopping experience with a knowledgeable sales person named Celina.

Enid was amazing …. Beautiful furniture and beautiful people. Cant wait for my delivery

I went to the store and was greeted incredibly and got a lot of help from Niurka which she was my sales person and also Carmen, she was the manager of the store, great attention and service, will definitely go by over and over again. 5/5.

Great furniture Store,And great prices too..Friendly staff too. Go there for good deals I recommend it

Aldalberto was very informative, friendly and professional. Great open atmosphere, no funny sales technique. His two managers were excellent. Great expirience.

I had a great shopping and purchasing experience with Selena in the clearance section. She was professional and funny!!

My husband and I have purchased furniture from this location on two separate occasions and we received exceptional service on both visits. While on our last visit, prices were affordable and sales associate Victor was very pleasant, patient, and professional. I will definitely return for all future furniture needs!

(Translated by Google) Excellent service from Enid and the entire team. (Original) Excelente atención de Enid y todo el equipo.

Had a wonderful experience at the store. All the staff is professional and friendly, specially Ms Marie Rebull who went above and beyond what was expected. We will surely return and refer. Thank you!

Everyone was so friendly and helpful. The prices were 👍 great.

Very attentive clerk, helpful and friendly

(Translated by Google) Everything was super good and Enid's attention was incredible. He helped us see the best options while advising us at all times. We will return for sure (Original) Todo estuvo súper bien y la atención de Enid fue increíble. Nos ayudo a ver las mejores opciones mientras nos aconsejaba en todo momento. Volveremos de seguro

(Translated by Google) I would definitely buy my furniture here again, the service seemed to be one of the best, they make you feel like you were part of the family and they follow you up from the moment you buy until the delivery is delivered. The delivery was wonderful, the drivers helped me a lot to make everything look nice and in its place, they put everything together with due care and everything arrived perfect, without damage. In the end the drivers call costumer service to confirm that everything has arrived safely. (Original) Definitivamente volvería a comprar mis muebles aquí, la atención me pareció una de las mejores, te hacen sentir como si fueras parte de la familia y te hacen seguimiento desde que compras hasta que te entregan el delivery. El delivery fue maravilloso, los drivers me ayudaron un montón a que todo quedara bonito y en su lugar, armaron todo con su debido cuidado y todo llegó perfecto, sin daños. al final los drivers llaman a costumer service para confirmar que todo haya llegado bien.

(Translated by Google) Very good attention, grateful for services (Original) Muy buena atención agradecida por servicios

(Translated by Google) Good service and advice, thank you (Original) Buena atención y asesoramiento, gracias

We were in and out of the store in under an hour. Luis was very helpful and our delivery time was only three days from purchase. The average delivery time at rooms to go right now is two months very happy.

(Translated by Google) Excellent service from the saleswoman Marinel Méndez. (Original) Excelente atención de la vendedora Marinel Méndez.

Excellence customer service !! Thank you

Very good, very happy 😊

Enid made us feel comfortable. She is friendly and very helpful. Great customer service. We are extremely happy with our purchase.

Carlos great guy great service 👏 👍

My experience was excellent the staff was really friendly, the gentleman that helped me explained all the difference in material for the sofas and helped me make the perfect choice choice for my living room set. I'll be recommending this location for all my friends that are looking to buy new furniture.

(Translated by Google) Everything was without purchasing pressure. (Original) Todo fue sin presiones de compra.

(Translated by Google) The treatment I received was excellent, Marínel Méndez, a very nice and very professional person, I am very satisfied with her services, thank you (Original) Excelente fue el trato q recibí, Marínel Méndez una persona muy agradable y muy profesional, estoy muy satisfecho con sus servicios, gracias

Great salesperson, prices and furnitures

Excellent service from Carlos at this store. Patient while i rejected many recliners and help me find the one. Thank you for helping me and your associate. The present was a hit.

(Translated by Google) Excellent care (Original) Una atención excelente

Camila did an amazing job helping me out choosing the best couch. Super kind and sweet. Will be returning for future furniture needs.

Very nice experience and exelent prices

Very nice sales representative

Excellent service

Gio and John are the best people in this business at the store. Just go talk to them and you will see they will take care of you

Super good

(Translated by Google) The shopping experience was wonderful, the staff was super attentive and willing to help you all the time, the store is very well equipped, I simply loved the furniture I chose (Original) La experiencia de compra fue maravillosa, el personal súper atento y dispuesto ayudarte todo el tiempo, la tienda está muy bien equipada, el mueble que escogí simplemente lo amé

They dont answer store phone. Ever. I have not received order delivery status. As they said.

Have been going to them for the past 3 years. Always a great experience and good quality furniture, the sales people are very helpful.

(Translated by Google) Excellent, the boy who served us, Adalberto Alfonso, was very kind, he did a very good job, thank you (Original) Excelente el muchacho que nos atendio Adalberto Alfonso fue muy amable hizo muy buen trabajo gracias

Friendly and helpful service 👌 I am very satisfied with my purchase and the salesperson was very patient, much appreciated. 🙂

(Translated by Google) My stay at Ashley Store last Saturday to purchase a bunk bed was short and precise, but at the same time it was still a pleasant and comforting experience. Now I really don't remember the name of the young man who served me, but I can say that Their attention and professionalism are worthy of praise. Greetings to all. (Original) Mi estadía en Ashley Store el pasado sábado para adquirir un bunk bed fue corta y precisa, pero a su vez no dejó de ser una experiencia grata y reconfortante, verdaderamente ahora no recuerdo el nombre del joven que me atendió, pero si puedo decir de que su atención y su profesionalidad son merecedoras de elogios. Saludos a todos.

(Translated by Google) I am very happy with the service and the tension they gave me and they helped me find what I wanted, thank you (Original) Estoy muy contento con el servicio y la tensión que me dieron y me ayudaron a buscar lo que quería gracias

Really good attention by de sell person very knowledgeable and helpful

(Translated by Google) The agent who helped me, Luis, was very attentive, professional, making sure that I liked the products I chose, very good service on his part, really. (Original) El agente que me atendió Luis muy atento, profesional, pendiente de q me gustara los productos q elegí, muy buen servicio de su parte de verdad

Quick, simple, courteous. Working with the clearance team, they were able to hook me up with a great deal on a dining room table and chairs well below retail!

I enjoyed my visit to Ashley Store in Hialeah. I was greeted by Damian Ochoa. He is very professional, helpful and polite. I purchased my bedroom set from him. Will definitely look for him whenever I have to make additional purchases.

(Translated by Google) If you are looking for your home... here you will find (Original) Si buscas para tu casa ..aqui encontraras

(Translated by Google) This review is for the store in general that has very good quality and beautiful products. Especially a saleswoman...Camila...if you don't know what you want...she will find it for you...at a good price and with the perfect conditions for you. He is an angel and has very good customer service. 100% recommended!!!!! (Original) Este review es para la tienda en general que tienen productos de muy buena calidad y preciosos. En especial a una vendedora...Camila...si usted no sabe q quiere...ella se lo encuentra..a buen precio y con las condiciones perfectas para usted. Es un angel y tiene muy buen customer service. 100 % recomendada !!!!!

Carmen and Juan were great associates to work with. They were very patient with us and answered all of our questions. Very knowledgeable as well.

Very good service! Enid Rivera from 49ST Ashley, was very patient and had amazing communication skills. She Helped me with all my decorations adjustments. Wouldn’t think twice when recommending her to assist you!

Great customer service. Very nice clean environment.

Very professional and courteous

Very clean,and staff very professional.

They have a good customer service.

Excellent team very helpful

I bought a sofa and a loveseat that i saw online at their hialeah,fl location.the sales person Damian really helped me find the right sofa set I was looking for. I would definitely recommend.

I give Damion 5 stars on my written review as he did a great job assisting me with my couch purchase. However, their delivery confirmation team and their process is an huge inconvenience. If you live in an apartment or condo, they need to confirm with the property that you have reservations set up for delivery. They will not leave messages for the property to call them back. I was told that if they can’t confirm with the property then they won’t deliver the item. Last I checked I was the customer/purchaser and not the property management company. I had to call back again to be put on hold when I was physically in front of the property manager to ensure he picks up the phone when they call him.

(Translated by Google) Elegant and friendly professional service!! Super recommended 👍🏼 (Original) Servicio profesional elegante y amable !! Súper recomendados 👍🏼

The best sales experience with Celina. Thanks 😊

Gudelio has great customer service skills and patience

(Translated by Google) Excellent (Original) Excelente

(Translated by Google) Super in love with my dining room and grateful for the good attention of Camila Rubio Luna from the Outlet in Hialeah. (Original) Super enamorada de mi comedor y agradecida por las buenas atenciones de Camila Rubio Luna del Outlet in Hialeah.

(Translated by Google) Excellent, very friendly and good guidance on what I was looking for (Original) Excelente muy amable y una buena orientación en lo que estaba buscando

Good service Nice salesman

My sales associate, Ashley was extremely helpful and attentive. She has exemplary product knowledge and knows the sales floor inside and out. She made several great suggestions and made my purchase easy. I will definitely return and had a really great experience. She is a true gem. This location is an outlet, there are many close out options for an extremely affordable price.

My sales associate, Ashley was extremely helpful and attentive. She has exemplary product knowledge and knows the sales floor inside and out. She made several great suggestions and made my purchase easy. I will definitely return and had a really great experience. She is a true gem. This location is an outlet, there are many close out options for an extremely affordable price.

(Translated by Google) Excellent service! Argenis treated me very well and helped me with my purchase. Thank you (Original) Excelente servicio! Argenis me atendió muy bien y me ayudo en mi compra. Gracias

The sales rep Enid Rivera was kind, understanding, knowledgeable, patient with me. Excellent service

(Translated by Google) Very good shopping experience and excellent service and quality of products (Original) Muy buena experiencia de compra y excelente atención y calidad de productos

I walked into the store and explained what I wanted. I was directed to a supervisor who took as much time as I needed to purchase what I needed. I am very happy with the money I saved.

Friendly and professional 🤩

Great place to find good deals.

(Translated by Google) Enid is such a kind helpful person! I love going to this location and if you need assistance ask for Enid! I’ve placed and received 2 orders with Enid and everything went smooth. She works hard to get you something that matches what you're looking for and has patience of a saint, especially when my kids were being a handful! I will be buying all my furniture from here with her from now on. Thank you Enid! I have placed and received 2 orders with Enid and everything has gone well. She works hard to get you something that matches what you are looking for and has the patience of a saint, especially when my kids were acting out. I will buy all my furniture from here with her from now on. (Original) Enid is such a kind helpful person! I love going to this location and if you need assistance ask for Enid! I’ve placed and received 2 orders with Enid and everything went smooth. She works hard to get you something that matches what you’re looking for and has patience of a saint, especially when my kids were being a handful! I will be buying all my furniture from here with her from now on. Thank you Enid! He hecho y recibido 2 pedidos con Enid y todo ha ido bien. Ella trabaja duro para conseguirte algo que coincida con lo que estás buscando y tiene la paciencia de un santo, ¡especialmente cuando mis hijos Se estaban portando difícil. Compraré todos mis muebles desde aquí con ella a partir de ahora.

(Translated by Google) Giovanni was the person who attended us, he made the visit and search something easy to find what we are looking for, options and prices, color and comfort, all easy to choose, responding to our demands with maximum professionalism and generosity. If I were to return again, of course I would ask for this employee to attend me. (Original) Giovanni fue la persona que nos atendió, hizo de la visita y búsqueda algo fácil de encontrar lo que buscamos , opciones y precios, color y comodidad todo fácil al elegir, respondiendo nuestras exigencias con la profesionalidad al máximo y generosidad. Si regresara nuevamente por supuesto que preguntaría por este empleado para que me atendiera.

Sales person was attentive and very helpful. First time at Ashley furniture and I was impressed. Will totally recommend.

Our salesperson was Luis Mendoza and he did a great job finding us the right sofa at an amazing price. This location has a huge selection and some great clearance deals.

(Translated by Google) Wonderful attention from the store, especially Mrs. Francis, very good prices and opportunities. We went simply for a piece of furniture that we saw online and it will definitely be where we will buy the furniture for our house. (Original) Maravillosa la atención de la tienda, especialmente la señora Francis, muy buenos precios y oportunidades. Fuimos simplemente por un mueble que vimos online y definitivamente será donde compraremos los muebles de nuestra casa.

Just bought my dinning table

Amazing!

(Translated by Google) Here you find everything you need and with very convenient prices. In addition, the advisor can help you much more than you think. I always recommend this place. (Original) Aquí encuentras todo lo que necesitas y con precios muy convenientes. Además el asesor te puede ayudar mucho más de lo que piensas. Te recomiendo este local siempre.

(Translated by Google) I love the furniture and the personal attention (Original) M encanta los muebles y la atención d personal

Sales Associate: Luis Escalera Provided immediate and excellent customer service. He was knowledgeable of what we needed in order to make the right purchase to fit our needs. Keep up the good work.

(Translated by Google) Excellent atention (Original) Muy buena atención

The experience was fantastic. The representative who attended me was very professional and attentive at all times.

(Translated by Google) The saleswoman Yamelis makes El Dorado an excellent place, with an excellent gift of nice people. Thank you 😀 (Original) La vendedora Yamelis hace del Dorado un lugar excelente,con un excelente lindo don de gente. Gracias 😀

I want to the RTG outlet to buy my grand baby some furniture and all I saw was banged up furniture. I left and went to Ashley furniture. I had bought a bedroom set here before. Ashley furniture had really nice furniture and I found my grand baby a beautiful chest and nightstand. It was very sturdy and you can tell it was good quality. The sales rep Enid was helping me and she was very helpful. I made the purchase and left satisfied. I am also satisfied with my previous bedroom set purchase. I think im sticking with Ashley furniture.

Very good

Nice

Professional attentive to my rest

(Translated by Google) Excellent service and customer care (Original) Excelente servicio y atención al cliente

(Translated by Google) I almost didn't go in because it said outlet but WOW!!! the store is great!!!! The outlet is on the second floor! (Original) Casi que no entro porque decía outlet pero WOW!!! la tienda es genial!!!! El outlet es en el segundo piso!

Great experience, very friendly and informative, showed me exactly what I asked for and got me in and out quickly.

(Translated by Google) One more time in my favorite store where you can breathe peace of mind and security, as always my salesman attended me, who with great effort and perseverance always gives the best, professional, with knowledge of his products (Original) Una ves más en mi tienda favorita donde se respira tranquilidad y seguridad ,como siempre me atendió mi vendedor q con paso encía y perseverancia da siempre lo mejor,profesional ,con conocimiento de sus productos

Have nice stuff but kind of expensive I bought a bed frame cus on sale mattress couldn't was $180.00 for a twin only bed

Please please do not buy from here ! We were sold a lie ! We purchase the furniture on July 26 and are still waiting on any of the pieces ! The sales people lie to you there to get you to buy ! Who wants to buy furniture to get it a month later !!! The manager and sales people tell you o it won’t take long we will keep checking and nothing the pass buck later and no one cares after you have already paid ! Horrible horrible service this is the US and they supposedly have warehouses here in Florida but you can’t have your furniture for a month ! Do not buy here we bought a dining room they had available in their warehouse and had to wait overa week for it and the delivery guys were rude after being late over half hour and we lost our elevator reservation! Don’t spend money here not worth it and the table was scratched and so was the chair . We just called customer service and they tell us that the furniture can get damaged prior to delivery that things happen !!!!

The staff is always helpful, they cater to customer experience, you get the best service while shopping at Ashley Hialeah. I love a few of their collections, styles, and the quality of their products. Will definitely shop again.

(Translated by Google) HORRIBLEEEEEEEEEEE Really the worst place I've been able to go, it's been 1 month and my bed still hasn't arrived. They tell you in the store that it's available and then they cancel the delivery because the bed is no longer available, I've changed 2 times model and even so the same thing continues to happen to me, when I go to the store they say one thing and then it's another, when I managed to receive one it arrived broken and I'm still waiting for the change for a new one. I want to cancel the order and they won't let me. I WILL NEVER GO THERE AGAIN…. I DO NOT RECOMMEND IT TO ANYONE AND I WILL PUBLISH IT ON ALL THE NETWORKS (Original) HORRIBLEEEEEEEEEEE de Verdadd el peor lugar que he podido ir,llevo 1 mes y todavia no me ha llegado mi cama.Te dicen en la tienda que esta disponible y luego te cancelan el delivery porque ya la cama no esta disponible,he cambiado 2 veces de modelo y aun asi me sigue pasando lo mismo,cuando voy a la tienda dicen una cosa y ya luego es otra,cuando logré recibir una me llego rota y todavía estoy esperando el cambio por una nueva.Quiero cancelar la orden y no me dejan.NUNCAAAAA MAS VUELVO A IR AHÍ…. NO SE LO RECOMIENDO A NADIEEEEEEE Y LO PUBLICARÉ EN TODAS LAS REDES

I recently purchased furniture from Ashley Furniture and I couldn't be happier with my experience. The wide variety of high-quality pieces they offer allowed me to find exactly what I was looking for to furnish my home. The customer service was exceptional - the staff was friendly, knowledgeable, and eager to assist. The delivery process was smooth and efficient, and the furniture arrived in perfect condition. I was impressed with the attention to detail and craftsmanship of the pieces. Ashley Furniture has truly transformed my living space into a comfortable and stylish haven. I highly recommend Ashley Furniture to anyone in search of beautiful and durable pieces for their home. I'm a satisfied customer and will definitely be returning for future furniture needs.

Celina was helpful and attentive. good prices

(Translated by Google) It was very good excellent (Original) Fue muy buena exelente

The salesman was very helpful and attentive. I found what I needed it at a good price. I highly recomend to shop at Ashley Store.

Very good service, nice store 10 stars

Luis was very patient with me and my wide today. He helped mo ed furniture until we got the pieces to fit. Yaay!!

I love the Ashley Furniture products. They are just what I was looking for to complete our home and make sure it looks warm and full of love. The sales person today was the perfect match to our needs: very friendly, patient, passionate with the brand, helpful and realistic 😀 Thank you Argenis!

(Translated by Google) Everything excellent and very friendly (Original) Todo excelente y muy amables

It’s such a nice place, Enid take care of me, so professional and she was just on point! She help me to get exactly what I was looking for! Thank you Enid

I went into the store to just browse; however, the deals were too good to pass up. Not to mention my salesperson Enid she was amazing! Excellent customer service!!!!!

Excellent customer service !!!

Celina bimblich was remarkable she had so much patience with us we bought a lift chair she spent a lot of time with us I would recommend Ashley’s furniture and celina anytime

Miurka and the manger Zoe are the absolute best people,very kind,knowledgeable and helpful. I was able to do my re-selection without any problems. I Will definitely be back again and recommend this store to everyone that I know.

Really nice and service

(Translated by Google) Customer service is good, people are attentive and friendly. In the warehouse there are designs of bedroom sets to choose the most suitable for its style and price. The financing plan is good and accessible. It is the first time that I visit that store, my experience was positive. I hope that the delivery and the assembly of the bed are fulfilled correctly. (Original) El servicio al cliente es bueno, gente atenta y amable. En el almacén hay diseños de juegos de dormitorio para elegir el más conveniente por su estilo y precio. El plan de financiamiento es bueno y accesible. Es la primera vez que visito esa tienda, mi experiencia fue positiva. Espero que se cumpla correctamente con el delivery y el armado de la cama.

Enid and store manager were extremely helpful and professional. A very pleasant experience.

EXCELLENCE!!!!! Staff is Beyond Helpful! Great Markdowns, Discounts. Very Accommodating.

Great service.

The sales rep and manager are the best! I purchased an entertainment center from Ashley and the whole transaction was done in a short amount of time. The furniture was delivered and we love it. I recommend Ashley for great service and great deals!

Our salesperson Victor was truly outstanding ... Very Pleasant, patient, professional and willing to help in every way needed .. I'm sure he's your top salesperson, if not, he should be!

Very nice, great price

Great Experience, Nice Helpful and friendly staff…… I would definitely come back

Camila has excellent guest service skills. She is very friendly

Place has a lot of options for different stuff. Make sure you visit upstairs the clearance area. Niurka was very helpful in showing me all that was available

Carlos was helpful, thorough and even arranged delivery for me.

Everyone was so helpful and knowledgeable will recommend the store to all my friends and family.

(Translated by Google) The customer service of this store is terrible, especially from the manager Luis, I don't know how many calls now and he never answers or returns the call, it is disrespectful. To sell you and charge you they have #1 but to help you with something as simple as a refund to the card of an order canceled forever, of course they don't care about that. The only person who helped me on several occasions was Niurka, very loving and tried to help me with everything. I do not recommend this place (Original) Pésimo el customer service de esta tienda,sobre todo del manager Luis,no se cuantas llamadas ya y nunca contesta ni devuelve la llamada,es una falta de respeto. Para verderte y cobrarte tienen el #1 pero para ayudarte a algo tan simple como un refund a la tarjeta de una orden cancelada una eternidad,claro ya eso no les importa. La única persona q me ayuda en varias ocasiones fue Niurka,muy amanle y trató de ayudarme en todo. No les recomiendo este lugar

(Translated by Google) Lots of variety, CREDIT option and in my case I bought a table for the rltekevisor I was looking for in the Clarence area. Very attentive (Original) Mucha variedad, opción a CREDITO y en mi caso compre en el área de clarence una mesa para el rltekevisor que estaba buscando. Muy atentos

The worse nightmare of my life with a furniture company.

Had a great experience today when we finally chose our living room furniture. Our sales rep Luis Mendoza Ordonez was very patient with us and quite informative. I will definitely be going back some day soon to choose bedroom furniture.

(Translated by Google) Excellent attention, the furniture was harmoniously set in each space. First time going and I came out with what I wanted. (Original) Atención excelente , los muebles estaban ambientados de manera armoniosa en cada espacio. Primera vez que iba y salí con lo que quería.

Good person 👍😊😊

Camila was the one who took care of us and was very professional with no pressure. We spent almost 1 hour with her, looking at various pieces of furniture that we were interested in and she was very patient, communicating us the information about each one, along with their price. We finally settled on a few pieces that we really liked and she made it very easy all along. We were extremely pleased with her familiarity of the selection they have and the beautiful furniture that what we finally decided to get. I would definitely recommend her anytime.

We had a very pleasant experience, we were looking for a small couch for our new home, and in Niurka was very helpful, friendly, and patient. Manager came to us and asked how our experience was and if we needed any help as well. Definitely will be back!!

(Translated by Google) I loved this place, I recommend it 100% (Original) Me encanto este lugar , se los recomiendo 100%

(Translated by Google) I liked Ashley forniture, it has a wide variety of furniture and prices, but above all my 5-star rating is for the super customer service, they were very patient and explained everything I needed to know, when I wanted to make a change in my order they did it without No inconvenience, the store was about to close and turn off the lights and even so they were able to achieve what I wanted and that I left there very happy, I recommend it, the attention is the best. (Original) Me gusto Ashley forniture, tiene mucha variedad de muebles y precios , pero sobre todo mi valoración 5 estrellas es por la súper atención al cliente , tuvieron mucha paciencia y me explicaron todo lo que necesitaba saber , cuando quice hacer cambio en mi pedido lo hicieron sin ninguna molestia , ya la tienda estaba en hora de cerrar y apagar luces y aún así fueron capaces de lograr lo que yo quería y que saliera muy feliz de allí, la recomiendo , la atención es lo mejor .

(Translated by Google) Downstairs is an Ashley store with reasonable prices and quality, upstairs is a City Furniture outlet (Original) El piso de abajo es tienda de Ashley que tiene precios y calidad razonable, la perte de arriba es un outlet de City Furniture

Enid took good care of me when I visited the store. I had a very good experience, I will definitely recommend Ashley Furniture.

(Translated by Google) I think that Carlos is the best seller I have ever had in my life. He is a person with a lot of professional ethics. (Original) Pienso q carlos es el mejor q vendedor q e tenido en mi vida es una persona con mucha etica profecional deverian de hacer un reconocimiento el tiene mucha paciencia para vender muebles y siempre te ayuda gracias exelente atencion

Niurka is Amazing and provides EXCELLENT Customer Service!! She is an asset to Ashley Furniture! Thank you Niurka!

Very pleasant experience, I will buy with you again

(Translated by Google) Excellent place to buy what you need for your home and the best seller Leonel Diaz do not hesitate to contact him willing to help you Thank you (Original) Excelente lugar para comprar lo que necesitas para tu hogar y el mejor vendedor Leonel Diaz no dudes en contactarlo dispuesto ayudarte Gracias

Just left Ashley’s Furniture store and was greeted by Leo, who took his time as we made the right choice on a few pieces. Never pressured us to buy anything. Then came John joking and also making us feel like we were in the right place at the right time. Later finding out he was the big boss 😂. Both were great and very helpful. I appreciate the family feel I left with. Definitely will be back!!! Y’all ask for Leo when you go!!!! Thank you

Amazing service! Niurka and the male manager helped me out. Recomendado to anyone.

(Translated by Google) Very happy and grateful with the service and attention of Mr. Luis Escalera!!!! (Original) Muy contenta y agradecida con el servicio y atención del Sr. Luis Escalera!!!!

(Translated by Google) Quality and excellent attention (Original) Calidad y Excelente atención

Very friendly staff..

Very good costumer service and fast respond I’m happy with my purchase 😊

I love the Hialeah location! My husband and I came in to purchase a bedroom set and we almost walked out with even a dinning table. The reason we did not is because the card we got approved for was only online and not In store. Which I wish we would have been able to purchase in store because the associate who helped us (we did not get his name) was super helpful and walked us through a lot of information. The manager even helped us and called the Ashley advantage card but was prompted to tell us we could only use online. Would come here again

great organization and very good customer services

(Translated by Google) Perfect place to decorate your house, a wide variety of items, good prices and good willingness of the sellers. I recommend it. (Original) Lugar perfecto para decorar tu casa amplia variedad de articulos buenos precios y buena predisposición de los vendedores. Lo recomiendo.

(Translated by Google) Ok let's say the attention is not incredible but it is "acceptable". The prices in general are Same as all big stores. What is absolutely negative is that the telephone numbers that they give you on the card when you buy something do not exist and it is impossible Communicate, they do not answer voice messages in the store and emails do not work either, that is, if you buy something, make sure you are there on the day you planned to receive it and not make any changes since later it will be impossible to make any modifications. I haven't received what I bought yet but I will update the comment later. Update a week later: they brought my order home, they put it together without any problem, very good delivery work, the only big problem is that it arrived incomplete! I bought a dining room with four chairs and they only delivered 2. The worst thing about it is that if I want to receive it on a Saturday, because like everyone else, I also work, I have to wait until the beginning of next month so I will have to miss work one day to wait for it. Send the two missing chairs and expect them to send both and not just one and keep making me wait for the other. This is truly disrespectful, I couldn't be more upset. I must also add that I contacted the person at the store who wrote to me in this message who could not solve anything at all. Ok, I'm going to tell you what something unusual happened. Remember that I was expecting two chairs, well, they only sent me one! The lack of respect of these people has no limits. Obviously, ask the customer service person who certifies that you have received the product. At the end of the day and when I expected not to see the missing chair for more than a week, the store saleswoman called me, yes! The saleswoman who I was never able to contact already knew that I was still missing a chair. She called me and told me that she would send the remaining chair the next day, so after three visits and without any cleaning product (as appears on the invoice) I received my dining room. Definitely a traumatic experience that I honestly do not recommend to anyone. (Original) Ok digamos que la atención no es increíble pero es “aceptable”. Los precios en general son los Mismos que todas las tiendas grandes. Lo que sí es absolutamente negativo es que los teléfonos que te dan en la tarjeta cuando compras algo no existen y es imposible Comunicarse, no contestan los mensajes de voz en la tienda y tampoco sirven los emails es decir si compras algo asegúrate de estar el día que planeaste recibirlo y de no hacer ningún cambio ya que después será imposible hacer cualquier modificación. Aún no recibo lo que compre pero actualizaré el comentario más adelante. Actualización una semana después: trajeron mi pedido a casa lo armaron sin ningún problema muy bien trabajo del delivery el único gran problema es que llego incompleto! Compre un comedor con cuatro sillas y solo me entregaron 2 lo peor del caso es que si quiero recibirlo un sábado, porque como todos yo también trabajo, debo esperar a principios del próximo mes así que tendré que faltar a mi trabajo un día para esperar que envíen las dos sillas faltantes y eso esperando que envíen las dos y no sólo una y me sigan haciendo esperar por la otra. Esto en verdad es una falta de respeto, no podría estar más molesta. También debo agregar que contacté con la persona de la tienda que me escribió en este mensaje la cual no pudo solucionar absolutamente nada. Ok les voy a contar qué pasó algo insólito recuerdan que esperaba dos sillas, pues, me enviaron solo una! La falta de respeto de esta gente no tiene límites. Obviamente reclame q la persona de atención al cliente la cual certifica que haz recibido el producto. Al final del dia y cuando esperaba no ver la silla faltante hasta dentro de más de una semana me llamo la vendedora de la tienda, si! La vendedora a la que jamás pude contactar ya sabía que me seguía faltando una silla me llamo y me dijo que haría llegar la silla restante al día siguiente asi que después de tres visitas y sin ningún producto de limpieza (como aparece en la factura ) recibí mi comedor. Definitivamente una experiencia traumática que sinceramente no le recomiendo a nadie.

Too much problem with delivery

Efficient services were provided at all times. Argenis Jimenez is a cordial, loving sales representative.

Great customer service by Gudelio. We were able to get all the furniture that we were looking for in one place.

Awesome experience. Beautiful people, beautiful pieces, beautiful prices.

Very nice explanation of price and patients of salesman emplaning every thing

Excellent service. Good quality.

While shopping for furniture for my new home I had gone to just about every Ashley Furniture in South Florida. Nothing compares to this location. Not only did they have more inventory than any other location I had gone to but the customer service was phenomenal. Ashley and the store manager Iris were so helpful throughout the whole process. Best experience I’ve ever had at a furniture store. Thank you!

Quick to be greeted but just as quick to get kicked out and hear the other employee laugh. Never coming back.

Mr. Lionel Diaz Excellent customer service Thank you

Good attention , the personal experience , the information about the product excellent

Ashley was amazing! She greeted us as we walked in and showed us around. We gave her specifications of what we needed and she gave us many options. She went above and beyond. To say the least, we were able to walk out of there with our desired mattress! Honestly the best customer service in Miami.

Great experience and help with finding exactly what we wanted!

(Translated by Google) Excellent sales room and very attentive sellers Argenis and Gio (Original) Excelente sala de ventas y muy atentos los vendedores Argenis y Gio

Very professional and excellent customer service !

(Translated by Google) The experience was spectacular (Original) La experiencia fue espectacular

Excelente costumer service buenos precios

Wanted to show me what they wanted to sell, not what I wanted to buy. No sale.

Simple and easy!!!! Nice beautiful collection!!!

I couldn't be more happier that I dealt with John Delgado in City Furniture in Hialeah for my king adjustable base and my xl twin mattresses. The delivery was great and so were the five delivery guys that set everything up. I give the whole experience a 10 out of 10. I will make sure that I share my experience with family and friends ❤️ Thank you so much John Delgado 😊

Over priced on the second floor for furniture that is all messed up. The sales people hound you and follow you around. They don’t let you look. They just want to sell and it’s annoying trying to shop with someone on your neck the whole time

My salesman was great .

Service excellent 👍

Your staff were polite, knowledgeable and thorough.

Celina was very knowledgable, very courteous, friendly and patient, I will be returning to buy the rest of my furniture there.

Camila was informative and patient . Great service !!! beautiful and stylish furniture

Just purchased a sectional from this store and had such a great experience. The sales associate Carlos greated us at the door and helped us pick out the right sofa for us. Such a smooth and easy purchase and great fast delivery. Definitely will recommend and purchase here in the near future.

Great service I buy furniture here for members of my family and they love the quality of the furniture.

Very good customer service especially Mr. Hernandez and the very attentive manager

We enjoy shopping at Ashley the sales agent Camilia did a great job Good customer service we will visit once again.Oh and their prices are very good.

(Translated by Google) Very good attention from Gudelio !!! I always choose a friendly place !!! (Original) Muy buena atención de Gudelio !!! Un lugar amistoso lo elijo siempre !!!

Friendly and helpful service. This store has vast variety of furniture and great prices with fast shipping.

Very kind people, good price and beautiful display , a lot options to choose on. Love that place

Enid is the most amazing and patient salesperson that I've ever met. We had the most amazing experience! My husband and I went to purchase a futon and ended up purchasing an 8 piece sectional instead!

Amazing experience with Jo. She knows her stuff. Will use her again and again.

(Translated by Google) Very good (Original) Muy bien

Professional and attentive

Great customer service . Great deals

(Translated by Google) Good place to find good furniture deals (Original) Buen lugar para encontrar buenas ofertas de muebles

Our salesperson was great but I never got the couch... They told me that our order was going to be delayed 2 days before it was going to get delivered. Delayed for and extra 2 months! After we wanted to cancel they never picked up so i had to cancel via my credit card. Awful!

Carlos the sales rep was excellent. Great customer service.

Muy amable the sales person , we recommend her to friends

I had a fantastic experience with AshleySeise

Excellent customer service was provided by sales person Ashley whose first name is the same as the name of Ashley HomeStore. The management team was very nice and professional. Ashley the sales person provided me with information about the furniture available. She was also very nice, professional, patient and helpful.

I’m found what I’m looking for ,everything in orden and so many variety of furniture to choose. Excellent customer service .I’m glad to been help by Gaudelio sales person very detailed and professional as well the manager for the store she is super!!!!!! .For sure I’m recommending to buy in this store

Si lo recomiendo al 100%. Muy buen trato y servicio … la atención al cliente es espectacular … me atendió una muchacha llamada Camila . Es maravillosa , excelente trabajadora ,se las recomiendo a todos . Gracias a Ashley. Y Camila por su trabajo 👌🏻🌺☺️🙏

O.m.g.Coral Jorge and Camila Rubio is the best there rate is over tops they was patient and so helpful they made sure I was satisfied..even if I wanted to go anywhere else they had me lock with them..I love them..They both made sure that I got red carpet service they are the best"they are perfect together..20 star rating..from me and my sister" when any of my family or friends need anything I will make sure they ask for them..and also the other staff was helpful aswell..Thank you Ashley" for hiring the best..

Enid went above and beyond for our furniture purchase. She’s very patient, solution oriented and friendly. Thanks again, Enid!

Camila, she’s very professional and polite. I’ve been to three different places looking for the furniture that I just bought with Kamila. He only took her two hours to find everything I was looking

Camila was very helpful and kind!

(Translated by Google) My wife and I are very satisfied with this store, they have a variety of offers and the best of our experience was the service of Gudelio Hernández, who was a great help in our management, he has a lot of knowledge, in addition to knowing how to understand the needs of the client, we appreciate his patience and advice. also very grateful to the store manager who was very kind to all our needs. From my personal experience I highly recommend this store. (Original) Mi esposa y yo estamos muy satisfechos con esta tienda tienen variadas ofertas y lo mejor de nuestra experiencia fue el servicio de Gudelio Hernández quien fue de gran ayuda en nuestra gestión posee muchos conocimientos además de que sabe comprender las necesidades del cliente agradecemos su paciencia y consejos también muy agradecidos con la manager de la tienda quien fue muy amable con todas nuestras necesidades. Desde mi experiencia personal recomiendo altamente esta tienda

They have great deals and great prices

(Translated by Google) They were extremely kind, they helped me find what I needed very quickly for me it was an excellent experience, thanks for everything (Original) Fueron sumamente amables, me ayudaron a encontrar lo que necesitaba muy rápidamente para mi fue una experiencia excelente, gracias por todo

I had a great experience this morning. Ms. Celina Bimblish is a great sales representative.

Was very enjoyable looking around for the piece we wanted and Luis was very helpful with helping us out

(Translated by Google) They took great care of me and they found me what fit my budget, I loved it ♥️ now I'm waiting for my fourth game to arrive 🙏🏽 (Original) Me atendieron super bien y me buscaron lo que se ajustaba a mi presupuesto me encanto ♥️ ahora estoy en la espera de que llegue mi juego de cuarto 🙏🏽

(Translated by Google) Excellent attention from Mrs. Niurka, always delighted that she attends me very kind and attentive. (Original) Excelente atención por parte de la señora Niurka siempre encantada de que me atienda muy amable y atenta.

Wonderful, amazing customer service.

Atención a los clientes sin invadirlos con propuestas diferente a las ideas que posee el cliente. Buen trato y gentileza al recoger su compra

Awesome. Enid was very friendly made me feel like family I will shop there again. 👍🏿

Soon as we walk in the guy greeted us and took us to the items we were looking for. We found the bar stools that we wanted 😁 He was awesome.

(Translated by Google) Very grateful for the treatment that Carlos gave us, very professional (Original) Muy agradecido con el trato que nos brindó Carlos muy profesional

Enid was very helpful as a sales rep at the store. She understood what we needed and showed us all the available sleeper sofas. We managed to get the sofa delivered sooner than expected. The sofa arrived in perfect condition.

(Translated by Google) Excellent (Original) Excelente

Celina was a great help, very professional and friendly.

Very professional

(Translated by Google) I love shopping at this Ashley store because they serve me with great kindness and patience and I always get something I'm looking for for my home. (Original) Me encanta comprar en esta tienda de Ashley porque me atienden con mucha amabilidad y paciencia y siempre consigo algo de lo que busco para mi hogar

The management team has an inexperienced, disrespectful person representing the store, her name she mentioned is Eda. The store representative was talking over customer, infuriated and rectifying every word instead of listening first the customer's concern and speaking later. Her atire and hair accessories are not proper for a manager representing a store like this one. I saw she behaved in concordance with her education and manners, the same way her education and manners let her choose the accessories. Ashley Furniture store needs to evaluate, choose and train better the management team. The sales person of the store was speechless and lost a sale because of the violent manner of the management representative.

(Translated by Google) Excellent attention. They are friendly but not insistent, they do not pressure (Original) Exelente atencion.Son amables pero no insistentes no presionan

Excellent customer service !!!

Excellent kind and patience customer service, this boy has all skills to let me pick .listening to my needs and then take me exactly to wright furniture with the wright price Never push me never over diplomatic .The perfect vendor .

My first purchase what on March 3rd order with Luis it will arrive March 16, was told they will email me my receipt. 2 hours goes by no receipt, text Luis finally got my receipt. They charging me 3yr home service $531, premium installation $623. Went back again on March 8 to cancel the 3yrs home service which I never asked for also to add more now I have 2 dates 3/16 & 4/5. Now it’s a problem with them refunding me. Leo said 24/48 hrs that’s cool. Went back to the store 3/13 no refund so I figure I’ll purchase more up furniture with the credit I’m owe. I’ve asked is it possible to get the furniture sooner, Leo said no the soonest is 4/16 I said excuse me I was told by Luis 3/16 the latest 4/5. Leo apologizes the date is 4/16. Luis never gave me a receipt, added service on the order I didn’t ask for and lied about the delivery date just to get a sale. Not to mention the manager assist him and allow him to lie to me. With a date of 3/16 when they clearly seen 4/16 but they wanted a sale so bad and failed the customer. I cancel my entire order. Came home order online without a hassle no lies and saved thousands. If u shop in store ask for Leo he’s honest and care about you as buying customer and not just trying to meet a sales quota.

My salesperson was wonderful… Leonel Diaz but something got messed up along the way and delivery was scheduled one month out when it was supposed to be a week… Nonetheless Leonel fixed the problem and were able to pick up the sofa bed

Really nice furniture, i went for a bed frame and wasn’t looking to spend the entire day on this. I liked being greeted at the front door and allowed to look around myself. Camila was very nice and helpful when I chose the bed. Overall a great experience and I will be returning soon for more furniture.

Carlos Great Customer Service Skills. He Made Me And My Family Comfortable And Made Sure That Right Choice With The Purchase.

(Translated by Google) It is definitely the most super place to buy your furniture thanks to Mrs. Francis for such special attention (Original) Es el sitio definitivamente más super donde comprar tus muebles gracias a la señora Francis por tan especial atencion

Super fast super friendly came out with a whole set for half the price!!! Thank you ladies !!!

(Translated by Google) MAGNIFICENT ATTENTION, I RECOMMEND THIS FURNITURE STORE BECAUSE THEY HAVE VERY GOOD AND BEAUTIFUL FURNITURE. (Original) MAGNÍFICA ATENCIÓN, YO RECOMIENDO ESTA MUEBLERIA PUES TIENEN MUY BUENOS Y BONITOS MUEBLES.

Good prices and goo d products

(Translated by Google) an excellent deal (Original) Un excelenre trato

(Translated by Google) Excellent customer service, patience and willingness to follow the customer in his search. We love the service of that representative, we left very happy (Original) Excelente customer service, paciencia y disposición para seguir al cliente en su búsqueda. Amamos el servicio de ese representante, nos fuimos muy felices

Everyone is always pleasant at Ashley furniture in Hialeah. Even when the item is not on the floor, the gentleman in the back will go and check, that place is 150% costumer friendly, after a couple of visits there, costumers are known by name, I have never left the store without buying at least a chair.

Yes, I loved it. And yes Victor was a big help. He has made it to me how he calls and yes I signed off and was the couch got sold to me it was a great experience

I've been working for Ashley Furniture for almost 5 years in the warehouse. and Im always excited to see what they bring to the store. I bought a nice bed for my girlfriend and I really hope she'll enjoy it. Gio the sales associate at the store help us out! he's a really good salesmen.

Nice collection. Quality furniture. Clearance section has variety of furniture, good place to shop at low price

(Translated by Google) Bad experience I always buy with you but the attention and help from the seller were very frustrating. He didn't really help me at all or gave me a discount, he charged me shipping xtras, etc. He seemed rushed and didn't want to sell. It's a shame to have to give them this review (Original) Mala experiencia siempre compro con Uds pero la atención y ayuda del vendedor fueron muy frustrantes no me ayudo realmente a nadaaa ni me hizo un descuento , me cobro shipping xtras , etc se le veía apurado y sin ganas de vender una pena tener que darles esta reseña

I had the privilege of working with Ashley today (the excellent sales associate not just the store) and she was my favorite of all the associates I've worked with at the Ashley stores. This is my first day in Miami and she helped me choose the best sets for the bedroom and living room. She explained everything very thoroughly and was extremely friendly throughout the whole process. I would recommend this store to anyone looking for quality furniture. Their entire team is superb. Thank you!

Enid is an excellent sales person. Very dedicated and understand what we were looking for. If I need other things from your store I definitely look for Enid to help us

(Translated by Google) I love that store and the excellent workers (Original) Me encanta esa tienda y los trabajadores excelentes

Great service & great options, Gudelio was great, He helped me find the perfect mattress

(Translated by Google) Special and very professional attention, the Argenis representative attended us, clarified all our questions and made the purchase very easy. Thank you (Original) Atención especial y muy profesional ,nos atendió el representante Argenis, nos aclaró todas las preguntas y nos hizo la compra muy facil.Gracias

Iris was definitely a fun 🤩 and 5 star sales person she was very cool 😎 she definitely convinced us to buy our couch 🛋️

(Translated by Google) Excellent attention and service, professional and everything well explained. (Original) Atención y servicio excelente, profesional y todo bien explicado.

(Translated by Google) Very pleased, formidable attention from Enid Rivera who with a lot of charisma and knowledge allows you to make your purchase a wonderful experience. (Original) Muy complacida , atención formidable de Enid Rivera que con mucho carisma y conocimiento permite hacer de tu compra una experiencia maravillosa.

(Translated by Google) Excellent service, very friendly help you a lot, good prices (Original) Excelente servicio,muy amables le ayudan mucho ,buenos precios

Leo was awesome! Thank you for all your help!

Extremely satisfied with my purchase, my living room looks amazing it truly enhanced it. Happy with the product and its quaility, will buy here again due to their in store customer experience.

Furniture that was on display with mattress was not what I received and was damaged. Also the mattress sits high on the frame and in order to get in bed I need a stool. I called them to see if they can figure out a way to bring down the mattress and was told that they couldnt do anything.

(Translated by Google) Excellent place we found what we were looking for, Argenis the excellent seller (Original) Excelente lugar encontramos lo que buscábamos, Argenis el vendedor excelentes

Excellent Customer Service!

(Translated by Google) Very nice things can be found (Original) Se consiguen cosas muy bonitas

We were very pleased with Camila Rubio what a nice person and so helpful she explained in detail ,I would definitely go back to Ashly and recommend to any of my family and friends.

Beautiful store and a great staff! They helped me thru the store, choosing the best options and adding more ideas to my project. Being an interior designer I have visited most of the furniture stores in Miami but like the customer service I had in Hialeah I never got it before. I’m so glad I choose it as a first option! Thumbs up!

Excellent and great service

Wanna go somewhere, we're they make you feel at home and they are helping you in a time of need? Well this is the store for you, the best care will come from Carlos Silva he will make you dwell like he's got your back and help you all throughout he will show you the best of the best and your in! But this is the best part you buy a king bed frame, a mattress and a couch but never tells you about the clearance part upstairs so you have to be more astute and bring it up then he will show you! You get everything and he tells you that besides the 6,000 plus your already spending you need 2 box springs you don't need! Speaking to a manager this is something they love to do even if you don't need them! Mind you I had told him I was coming back for the matching night tables and dresser and and entertainment center for my tv! But he decided to still sell them to me! Then gives you his card when he's never available they wait 2 weeks to ignore your voicemails and oven he's email was mest up saying something about blocked! To then when you finally get to talk to him after 2 weeks of trying and trying he gives you attitude and says that they can't do anything after 2 weeks so for 500 he lost a costumer that was probably going to spend another 5,000 so if you wanna get robbed for 500 and be given items you don't need to them not help you at all this is your store!

Great👍

Argeny was very good and super professional

(Translated by Google) Good attention (Original) Buena atención

Beautiful store but too expensive for my budget. There furniture is fantastic.