Ashley Store Hialeah, FL

Thank you so much Gudelio, our sales man for your patience and expertise. Great service and great quality

(Translated by Google) Simon was very kind, I recommend him. (Original) Simón fue muy amable, lo recomiendo

The salesperson Marie Rebull was very helpful and was eager to show me around the whole store Not only did o buy a dining set but left with a buffet table to match. Definitely will shop there again

(Translated by Google) Abad was very attentive (Original) Abad fue muy atento

(Translated by Google) Simon made the experience very pleasant, I recommend him! (Original) Simon hizo la experiencia muy agradable, lo recomiendo!

(Translated by Google) Very good service from Francis, very pleasant, thank you very much for your excellent attention 👍 (Original) Muy buen servicio de Francis, muy agradable muchas gracias por su excelente atención 👍

(Translated by Google) Everything very good, excellent good service, thank you Francis, thank you Enrique (Original) Todo muy bueno ecelente buen servicio gracias Francis Gracias Enrique

The sectional looks as great as it did sitting on the showroom floor. Thanks to Simon and management for helping us make this purchase seamless. Awesome deals as well. We will be back soon. If anyone is looking for furniture, I’ll say give this store a try first. They do have a massive inventory to choose from. Thank you guys. We had an amazing experience. And you made it super easy to make you guys our first and only stop.

I went to the Ashley outlet store in Hialeah fl and was greeted by Flor. She was very professional and took the time to show me all the sectional sofa that fit the style and measurements I was looking for. She was very knowledgeable and patient until I finally found the one I fell in love with. Thank you Flor!!!

(Translated by Google) The best Tamara Pérez excellent 🤍 (Original) La mejor Tamara Pérez excelente 🤍

(Translated by Google) Excellent service Victor Torres (Original) Excelente atención Victor Torres

(Translated by Google) Mrs. Carmen Sosa served us very well and quickly. (Original) La señora Carmen Sosa nos atendió muy bien y rápido.

Went in to see if I could find a sofa and a dinning set. Carmen was there to help me look for what I wanted. She explained prices discounts and also if I wanted to finance. I came out super happy. Got what I wanted and for less money.

(Translated by Google) Thank you very much Flor for your excellent service, we loved the furniture, thank you (Original) Muchas gracias Flor por su excelente servicio, nos encantaron los muebles, gracias

Simon was extremely helpful and attentive. He took the time to listen to what I was looking for and treated me with respect throughout the process. He also suggested thoughtful alternatives, which I appreciated. Overall, I was very satisfied with my purchase. Thanks Simon!

It was a wonderful purchasing experience! Marie Rebull was fantastic. I am currently recovering from surgery and needed a lift up recliner. Marine was a very knowledgeable about the product we needed and made the transaction quickly and pleasurable. We would definitely recommend Marie and Ashley furniture of Hialeah. Howard Mordkowitz

Maria was amazing with us. Highly recommend.

Excellent service! Marie Rebull was very helpful and patient, she assisted me with making my decision. I am happy with my purchase.

(Translated by Google) Simon the Bald, Skinny, Tall, helped us. Excellent service. Highly recommended. 🙏🙏 (Original) Simon el Calvito , Flaco , alto nos ayudo Excelente atencion Muy recomendado 🙏🙏

(Translated by Google) Very good service and professionalism from sales associates Niurka and Abad and the manager Sebastian Colverenos. We will work with them again. (Original) Muy buena atención y profesionalidad pie parte de sales asociaste Niurka y Abad y el managwr Sebastian colverenos otra vez con ellos

Great customer service, Tamara took her time to show me around, very professional and reliable.

The staff was very friendly and helpful. The person that helped us (Frances I believe) was very nice and knowledgeable. Furniture was priced at a reasonable price but I was also at a sale event. I’m happy with my purchase.

(Translated by Google) Incredible experience at the store. We recently moved to Florida and were looking for the perfect addition to our home. Carmen was a delight; with all her knowledge and patience, she showed me all the sofa options, and I finally found the right one. (Original) Increíble experiencia en la tienda. Nos movimos a Florida hace muy poco y estábamos buscando el complemento perfecto para nuestro hogar. Carmen fue un encanto, con todo su conocimiento y paciencia me mostró todas las opciones de sofá y por fin encontré el indicado.

(Translated by Google) Excellent service, I recommend them 100%. Maria and Arjenys attended to me and they were really kind and attentive. (Original) Excelente servicio, se los recomiendo al 100%. Me atendieron Maria y Arjenys y de verdad fueron muy amables y atentos .

Marie and Tamara were very helpful and attentive. They catered to our need perfectly! Great and efficient service!

(Translated by Google) A very pleasant experience!!! Thank you Lili for your help, always very professional. (Original) Una experiencia muy agradable!!! Gracias Lili por tu ayuda, siempre muy profesional.

(Translated by Google) Excellent experience with Flor. Very knowledgeable about her products. Thank you (Original) Excelente experiencia con Flor. Muy conocedora de su products. Gracias

My experience with Carmen was wonderful. Keep up the good work. Will make many purchases along the way. THANK YOU CARMEN

(Translated by Google) Very good experience. The best service. Thank you very much. (Original) Muy buena experiencia. El mejor servicio. Muchas gracias

(Translated by Google) I liked that he treated us very well (Original) Me gusto nos atendió muy vien

(Translated by Google) Excellent lily (Original) Excelente lily

Thank you Maria Garcia, everything went well. I really can't complain about your attention, your service, kindness and respect with which you helped me choose the furniture. Super excellent service. When I return to Ashley Home Store I will look for you to help me. Thank you very much.

Tamara and the Manager were great and very knowledgeable.

Tamara Perez was great. I felt no pressure and she was very professional.

Excelente and very professional staff

(Translated by Google) Very good seller, very friendly, super helpful And she helped me get what I was looking for 10 out of 10 excellent ✨I recommend her, please look for her, she is the best (Original) Muy buena vendedora muy amable super servicial Y me ayudó a conseguir lo q andaba buscando 10 de 10 excelente ✨la recomiendo por favor búsquenla es la mejor

(Translated by Google) Good service, Carlos very helpful. Argenis is a salesman par excellence. I wish you both much success in your profession. Thank you. (Original) Buena atención, Carlos muy servicial. Argenis un vendedor por excelencia. Les deseos muchos éxitos en su profesión a ambos. Gracias

(Translated by Google) Flor helped me on 2 occasions, I even made a purchase with her, excellent service, I loved it. I highly recommend looking for Flor for any purchase, she is very patient with all customers and best of all, she gives excellent service. (Original) Me atendió Flor en 2 ocasiones, incluso realicé una compra con ella ,excelente atención me encantó. Recomiendo muchísimo en cualquier compra buscar a Flor, mucha paciencia con todos los clientes y lo mejor da una excelente atención

(Translated by Google) Carmen Sosa was wonderful, her attention (Original) Carmen Sosa fue maravillosa su atencion

Carlos provided an excellent experience, I couldn’t recommend him enough

the product was good but delivery was terrible. I had to bring it in by myself

Went by Ashley's today with my uncle with hopes of finding furniture to furnish my new apartment was very impressed with the different selection I had to choose from.this will be my go to place from now on purchase a bed today .Carmen Sosa was the best and very helpful. Thank again for the frist time experience. Will return to finish off my place in a few days.

Carlos was so patient with us while we browsed. He was very professional and knowledgeable. The store was so clean and organized which made it easy find us to find what we were looking for. Will definitely be recommending this store to family and friends.

It’s was wonderful the I found what I was looking for and the manger helped me so much and gave me a good deal as well.

(Translated by Google) Terrible, the seller Carlos Silva charged me for insurance that I did not ask for, he did not give me an invoice with the information I gave him, that the product was available, I waited 15 days and it did not arrive, finally I canceled (Original) Terrible,el vendedor carlos Silva mé cobro un seguro q no pedí, no me dio bill con la información q le di,a q habia disponibilidad del producto espere 15 días y no llego,finalmente cancele

(Translated by Google) Very good service, excellent from the saleswoman Flor, (Original) Muy buena atencion, exelente por parte de la vendedora Flor,

(Translated by Google) Excellent service, Flor is very kind and was very patient in helping me find what best suited my needs. She really spent almost 2 hours showing me everything and explaining things to me until she ended up helping me a lot to buy my furniture. Many thanks to Flor and her manager. In short, it was a very satisfying day. (Original) Excelente atención,Flor es muy amable y tuvo mucha paciencia para ayudarme a encontrar lo que mejor se adaptase a mis necesidades,realmente estuvo casi 2 horas mostrándome todo y explicándome hasta que termino ayudándome mucho a comprar mis muebles,muchas gracias a flor y a su manager en fin fue un día muy satisfactorio.

(Translated by Google) Everything was very nice and organized. The best of all was the seller Argenis, very professional, extremely agile in the sale and showing a lot of knowledge in what he does. I recommend him for future buyers. (Original) Todo muy bonito y organizado. Lo mejor de todo fue el vendedor Argenis, muy profesional, extremadamente ágil en la venta y mostrando mucho conocimiento en lo que hace. Lo recomiendo para próximos compradores.

The sales agent Niurka Albelay Adam is amazing, very professional. She makes our experience fenomenal, also the furniture are one of the best I ever had.

(Translated by Google) Very good prices, nice furniture and Lily's service was excellent, very professional. (Original) Muy buenos precios, lindos muebles y la atención de Lily excelente, muy profesional.

Good experience with the store but delivery people were rude and disrespectful. Tried to make me tip them to do their job, ruined the nice experience i had with the store

We had an amazing experience at Ashley store! Carlos and Eda were very thoughtful, pofessional, patient and understanding of our needs. They both took the time and effort to ensure that we had everything we needed. Thank you both for making this experience remarkable. You are both very kind. We've never had an unpleasant experience at Ashley store, and this is our second time!.The first time Agenis was extremely helpful too! I would certainly recommend Ashley Store.

We had a great experience, Flor helped us out and she was amazing thank you so much for all your help !

(Translated by Google) Very grateful for Niurka's treatment, very pleased, 100% recommended ☺️ (Original) Muy agradecida por el trato de Niurka muy complacida recomendada 100 % ☺️

The salesman was extremely nice and not pushy at all. It was really nice working with him. My sofa fits perfect and just what I wanted.

Francis was great Awesome deals Highly recommend

Ms: Carmen . Super sweet salesperson

(Translated by Google) I am very happy with the attention and service that the boy named Carlos gave me and I hope to return soon. (Original) Estoy muy contenta con la atención y el servicio que me dio el muchacho llamado Carlos y espero regresar pronto

Great customer service! Flor took care of me and my family and she was absolutely amazing, super patient, friendly and incredibly helpful.

Our experience with Ashley furniture was excellent. Tamara was a great help in finding exactly what we were looking for. She was helpful and patient as we made the all important decision on what couch to buy.

(Translated by Google) Pleasant experience, excellent seller Argenis Jiménez. (Original) Grata experiencia, excelente vendedor Argenis Jiménez.

Absolutely pleased. The salesman, Mr. Jimenez, was the best,he was patient showing me everything I requested, and clearly explained everything about the purchase and delivery. Your prices and financing was also great. Thank you.

Great Service.Carmen was very good

(Translated by Google) Lily was an excellent saleswoman, very understanding and attentive. Always trying to find the best option according to our expectations. (Original) Lily fue una excelente vendedora, muy comprensiva y atenta. Siempre tratando de buscar la mejor opción de acuerdo a nuestras expectativas.

Excellent carmen sosa

(Translated by Google) Very good, excellent professionalism and very good attention (Original) Muy buena excelente profesionalismo y muy buena atención

Ashley was very professional and know what she s doing , she got all the informations that we needed, she was patient , helpful with me . I hope that you keep her in your team and i hope that you know her value . She likes her job , and what she s doing . Good Job Ashley and thank you 😘

Marie was very hands on and knew her stuff. She was exactly what the Dr. ordered. Thanks Marie. Mrs. Lorene is so pleased with her purchase.

(Translated by Google) Excellent staff, very friendly Carmen Sosa, and helped me find everything I needed and everything was very well explained without a doubt, thank you very much for providing good customer service 👍 (Original) Excelente personal muy amable Carmen Sosa y me ayudó a encontrar todo lo que necesitaba y todo muy bien explicado sin ninguna duda muchas gracias por brindar un buen servicio al cliente 👍

Excellent customer service!!

(Translated by Google) I was attended by Ms. Carme Sosa, very kind and patient above all. (Original) Me atendió la sta Carme Sosa muy amable y paciente sobre todo.

(Translated by Google) Excellent professional, thank you Carmen for your service! 😍 (Original) Excelente profesional, gracias Carmen por tu servicio! 😍

Nice

(Translated by Google) Excellent service offered by Lily (Original) Excelente servicio ofrecidos por Lily

(Translated by Google) Excellent!! I loved the attention of the Manager from the moment we arrived and then Carmen the saleswoman. Excellent service. And good prices. Thank you!! (Original) Excelente !! Me encantó la atención del Gerente desde que llegamos y luego Carmen la vendedora .Excelente servicio. Y buenos precios. Gracias !!

Great place to buy your first furniture great prices and many options, team was very helpful. Argenis it’s a great salesman.

(Translated by Google) Not yet. They are bringing me the Norma Reyes recliner (Original) Aun no. Me lo traen el reclinable Norma Reyes

Carlos Silva was great!!! Great in customer service. Great in explaining!!!! Great in helping find all that I needed in the store. If ever you have to go to Hialeah Ashley Furniture go see Carlos!!!

(Translated by Google) Excellent service from Mrs. Carmen Sosa, very attentive and courteous, she attended to all my needs, answering all my questions and concerns, excellent service in general, highly recommended. (Original) Excelente atención por la Sra Carmen Sosa, muy atenta y cortés, atendió todas mis necesidades, respondiendo todas mis preguntas e inquietudes, excelente servicio en general, recomendado al máximo.

Floir gave great customer service and completely understanding

No words for the service. My boyfriend saw a sofa online and contacted Coral, super courteous, we went to the store and she served us very well, very charismatic and understandable. The store is huge and we are confused with what to take home, a lot of beautiful things. I'll definitely come back and recommend it to my friends.

Carmen was excellent!!!!

Carmen was super helpful and I had a very good experience

Flor was absolutely amazing!!!

Carlos helped me with my last minute purchase , he was professional and paid attention to what i needed . He was very helpful. Thanks Carlos

I purchased some furniture and they gave me a business card , when I called that number told me that they can deliver and 2 different people confirmed or gives you the option to pick up in sawgrass store, but at the store is completely the opposite. Manager says that number is wrong customer service don’t know what are doing, then why you handed that number to me when I purchased?

Excellent

(Translated by Google) The staff that attended me was great, Flor, the girl helped me with everything and we were very pleased. I give it 5 stars because there are no more stars. (Original) Genial el personal que me atendió,Flor,la muchacha me ayudó en todo y quedamos muy complacidos..le doy 5 estrellas porque no hay más estrellas

(Translated by Google) Excellent customer service from Carmen as always, every time we go to Ashley she helps us and we always leave buying something, she knows how to take care of our needs. Thanks Carmen! Third time we come and buy! (Original) Excelente customer service por parte de Carmen como siempre, cada vez que vamos a Ashley ella nos atiende y siempre salimos comprando algo sabe cómo atender nuestras necesidades. Gracias Carmen! Tercera vez que venimos y compramos!

(Translated by Google) Very good service and good offers Thank you (Original) Muy buena atención y buenas ofertas Gracias

Our salesperson, Flor, was wonderful. I love when you tell a salesperson what you're looking for, they show you the options that match what you're looking for and they don't hound you. That's why we went back and made our purchase from Flor. I loved her sweet and helpful disposition.

Had an amazing experience shopping for our living room set. Carlos was amazing and answered all our questions.

I had the best experience. I needed a mattress and frame, I called, the agent Gudelio Hernandez who answered the phone gave me all inf. He then, help me and closed the sell for me in person. Excellent service, very knowledgeable and courteous. Great service. I highly recommend him.

Very professional and friendly person.

(Translated by Google) Florisbel Ramos was my salesperson, an excellent professional, with a lot of patience and good taste she guided me through my purchase. Highly recommended, she is my advisor forever. (Original) Florisbel Ramos, fue mi vendedora, excelente profesional, con mucha paciencia y buen gusto me llevó de la mano para realizar mi compra. Altamente recomendada, ya es mi asesora por siempre.

(Translated by Google) Very good (Original) Muy bueno

(Translated by Google) I loved this place with a wide variety of very modern home furniture for all tastes. I had a wonderful experience with Mrs. Marie, she explained everything to us very well, she helped us choose the perfect purchase for my living room, Saris completely made with the service of this place and I am waiting for my purchase 😍 (Original) Me encanto este lugar con mucha variedad de muebles para el hogar y muy modernos para todos los gustos. Tuve una experiencia maravillosa con la señora Marie , nos explico todo muy bien , nos ayudo a elegir la compra perfecta para mi sala , completamente Saris hecha con el servicio de este lugar y estoy a la espera de mi compra 😍

Carlos was absolutely amazing! Helped up in every way. Didn’t feel pushy and felt very informative. Thanks again Carlos!

(Translated by Google) My saleswoman Lili is excellent!!! Grateful and happy with my purchase (Original) Mi vendedora Lili excelente !!! Agradecida y contenta con mi compra

Niurka helped us to find the perfect sofa, she was very helpful and made the whole process easy and pleasant.

(Translated by Google) Excellent service from Tamara. I feel very pleased and happy with her patience and good aptitude. (Original) Excelente atención de tamara me siento muy complacido y contento por su paciencia y buena aptitud

My salesperson was excellent her is Marie Rebull she made this so smooth and easy and helped me out very much in deciding which mattress to pick. I was very happy with her thank you very much.

(Translated by Google) A very clean store with very friendly employees, as well as good prices and good quality. (Original) una tienda muy limpia y con los empleados muy cordiales ademas de bueno precios y buena calidad

Flor was absolutely amazing ! She was so extremely helpful with any question I had a super patient ! Would definitely come back just for her !

(Translated by Google) Flor Ramos attended us and her service was excellent. We bought a sofa and we were very satisfied with all their explanations. (Original) Nos atendió Flor Ramos y su servicio fue excelente. Compramos un sofa y salimos muy satisfechos con todas sus explicaciones

Excellent service! Lilly was patient and help picked furniture that matches my home. She great in helping design insights

I just wanted to thank you, Lily, for all your help picking out furniture at Ashley Furniture. Your expertise and keen eye for detail made the process so much easier, and I truly appreciate the time and effort you took to guide me through the options. You made what could have been overwhelming into an enjoyable experience!

(Translated by Google) Very kind, especially to Argenis Jiménez, very grateful, excellent attention, explanation and I am very happy with my purchase, thank you (Original) Muy mables ,especialmente a Argenis Jiménez muy agradecida excelente atención, explicación y voy muy contenta con mi compra gracias

Hi I went to Ashley furniture in Hialeah my sales person Gudelio he is the best and the manager too thank you for helping me out guys really appreciate it

(Translated by Google) Excellent service, very professional and friendly. Direct in the offers that we requested and informed us of all the details of the purchase with complete ease and knowledge, we are very grateful for your attention (Original) Excelente atención, muy profesional y amable. Directa en las ofertas que le solicitamos y nos informó todos los detalles en la compra con total facilidad y conocimiento, estamos muy agradecidos con su atención

(Translated by Google) Very good attention in this store, the seller Florisbel Ramos was very attentive and was very friendly with a very friendly and professional treatment. Very good service in this store, the saleswoman Florisbel Ramos was very attentive and very cordial with a very friendly and professional treatment (Original) Very good attention in this store, the seller Florisbel Ramos was very attentive and was very friendly with a very friendly and professional treatment. muy buena atencion en esta tienda la vendedora Florisbel Ramos estuvo muy atenta y fue muy cordial con un trato muy amable y profesional

Good customer service.

Great

(Translated by Google) Excellent experience with Carmen! Ask about her!!! Thank you so much for everything!! (Original) Excelente te experiencia con Carmen! Pregunten por ella!!! Mil gracias por todo!!

(Translated by Google) I liked flower (Original) Flor me gusto

(Translated by Google) Excellent service, 🎊🎊🎊 (Original) Excelente el servicio, 🎊🎊🎊

(Translated by Google) A very positive experience. Accompanied by Lily's help, everything went perfectly... the entire staff was very professional in their performance. Thank you. (Original) Una muy positiva experiencia. Acompañada de la ayuda de Lily todo se desenvolvio a la perfeccion… todo el staff muy profesional en su desempeño. Gracias.

I had a great experience at the Ashley Outlet in Hialeah. Marie was fantastic and patient. She gave me enough space to shop around but was available for questions. They have a good selection of furniture and good prices. Highly recommend!

Enid Rivera was fantastic. She has the best costumer service, patience with kids, knowledgeable, she will help you make the best choice and you will leave with a positive experience. Everyone there is so nice!!! They even gave the kids balloons 🎈. They dont rush you, just a great team and ambiance. The bathroom is clean. And the the manager Carmen is very nice and efficient

(Translated by Google) Flor attended us, very kind, attentive, and patient. Very good service and customer service, he helped us with all our questions and find what we were looking for. 100 percent recommend. (Original) Nos atendió Flor, muy amable, atenta, y paciente. Muy buen servicio y atención al cliente, nos ayudó con todas las dudas y a encontrar lo que buscábamos. 100 por ciento recomiendo.

(Translated by Google) Very pleased with Flor, the sales agent at Ashley Store in Hialeah. Excellent treatment and patience. Very nice furniture. I loved it (Original) Muy complacida con Flor, la agente de ventas de Ashley Store de Hialeah. Excelente trato y paciencia. Los muebles muy bonitos. Me encantó

(Translated by Google) Excellent service and treatment, the saleswoman Flor was very patient, kind, and very professional (Original) Excelente el servicio y el trato,la vendedora Flor fue muy paciente ,amable,y muy profesional

I went to the store yesterday and the manager that works at the second floor is a great manager he helped me and went over with me to make sure I buy at the best price. Great customer service 💪

(Translated by Google) Professional treatment. Patient staff focused on my needs. (Original) Trato profesional. Personal paciente y enfocado en mis necesidades.

(Translated by Google) Excellent attention (Original) Excelente atencion

(Translated by Google) Very attentive, thank you (Original) Muy atenta , gracias

Hello, Tamara Perez was exceptionally attentive,helpful,and mindful of our concerns and choices!!! From an Executive Salesperson Cabinet! I recommend her with no full confidence.

I am a returning customer at Ashley Furniture, and my recent experience was nothing short of excellent. I had the pleasure of working with Enid, who went above and beyond to assist me. She was incredibly patient, taking the time to answer all my questions and provide detailed information about the availability of the furniture I was interested in. Her knowledge and professionalism made the entire process smooth and enjoyable. Once again, Ashley Furniture has proven why I keep coming back—great selection, quality products, and exceptional customer service. Thank you, Enid, for making this another wonderful experience!

Excellent customer service and the prices are great. Would highly recommend this location.

(Translated by Google) Very friendly and helpful, I really liked it 😊 (Original) Muy amables y serviciales me gusto mucho 😊

Excellent service and professional support

(Translated by Google) Super nice atmosphere. And super attention from Carmen Sosa. Excellent saleswoman. (Original) Súper agradable ambiente. Y una súper atención de Carmen Sosa. Excelente vendedora.

Tamara is a excellent and she gave us a wonderful customer experience 😀

The worst place in the world!!!! Don't shop here!!!

I came in to look for a lounge chair for grandpa and not only was it priced just right Victor and the mgr John helped me find the perfect one . Thank you happy holidays

(Translated by Google) After visiting 4 furniture stores I returned to this place only because Michelle helped me (very nice, attentive and with a lot of patience) I got everything I needed here and what I didn't find she also solved for me. Highly recommended (Original) Después de recorrer 4 mueblerias Volví a este lugar solo porque me atendió Michelle (muy agradable,atenta y con muchísima paciencia) conseguí todo lo que necesitaba aquí y lo que no encontré también me lo solucionó. Altamente recomendable

Received my beautiful furniture and so very happy with the experience. Would definitely recommend to all my friends and family!

(Translated by Google) excellent treatment. very professional. careful attention. many congratulations..!! (Original) exelente trato. muy profesionales. atención esmerada. muchas felicidades..!!

Be cautious when ordering from this company. The product arrived damaged, and we discovered the issue within 15 minutes of the delivery. Now, we’re stuck with the damaged furniture in our home for 8 days until they bring a replacement. When you call, they insist it's a final sale—even if you cancel your order. It's frustrating to pay for new furniture only to receive a damaged item. Proceed with caution!

(Translated by Google) Very good service, I am satisfied with my bed and happy with all its functions, it was a good investment as the seller Flor recommended it to me. (Original) Muy buena atención estoy satisfecha con mi cama y feliz con todas sus funciones fue una buena inversión tal y como me lo recomendó la vendedora Flor

Very good service!

(Translated by Google) Very happy with the attention of Enid Rivera, very kind, she helped us a lot and explained everything in detail. (Original) Muy contenta con la atención de Enid Rivera muy amable nos ayudo mucho y nos explicó todo detalladamente

Gudelio was exceptional Great

Excellent customer service at the store and warehouse.thumbs up!!

Gudelio the salesperson was amazing understood my needs and treat me with respect and make feel part of his family !!! Love the attention from the front manager as well!

(Translated by Google) I got what I was looking for quickly, and a saleswoman named Flor helped me. Her attention was exceptional, attentive to what I wanted and she also expedited my delivery order. Willing to continue shopping with you... thank you. (Original) Conseguí lo que buscaba rápidamente, y me atendió una vendedora de nombre flor, su atención fue execcional, pendiente de lo que quería y además agilizó la orden de mi delivery . Dispuesta a seguir comprando con ustedes… gracias.

(Translated by Google) Excellent service and very grateful for the attention of the saleswoman Florisbel. Thank you so much (Original) Excelente servicio y muy agradecida de la atención de la vendedora Florisbel. Muchas gracias

Marie Rebull was exceptional! Was accommodating to our requests and many, many questions . Thank you for your professionalism and helping our home look more beautiful!

We bought a sectional sofa from Enid @ Ashley. Enid was very patient, extremely knowledgeable of the products in the stores she took the time to sit and have me imagine the sofa in my living room with accurate measurements. She assisted me in looking fit other matching prices for my home. And has been a text away for any changes I may need. She is truly an exceptional employee. Thanks Enid

Carmen is a very nice and professional sales person I recommend her 100%

Excellent costumer service, Emanuel was friendly and very helpful with us. Thank you Ashley

(Translated by Google) Very good offers and prices. I found what I was looking for and thank you so much Carmen for being so attentive and helping me choose... (Original) Muy buenas ofertas y precios. Encontré lo que buscaba y mil gracias Carmen por ser tan atenta y ayudarme a escoger ……

Excelent customer service and very good enviroment

I had a good experience there. The customer service was fantastic thanks to Tamara. I would recommend going there to look for furniture. They have so many beautiful selections. I love the table that I got. I wanted something simple and small and I found it. I will be going back to purchase more furniture.

Flor was absolutely wonderful to work with! She was so kind and incredibly helpful in finding the perfect set! Great customer service!!

My experience with Ashley Furniture was above and beyond. I was welcome by Lili and assisted by Tamara and Carmen they were all very kind and treated us very good, beside assisting us they gave my husband and I our space to explore the store and choose the options that fit us the best. They also talked to us about the offers they currently had at the store. I will recommend anyone thats looking for quality furniture for their home and excellent customer service at the time to step and give a chance to Ashely Furniture store.

Excellent service! The salesman, Emmanuel, was extremely accommodating and patient. Great product at an excellent price!

Flor was very helpful and super nice

Great customer service. Great deals!

My experience at Ashley Furniture was fantastic, especially thanks to Flor, who provided exceptional service. From the moment we arrived, Flor was friendly, patient, and professional. She helped us find exactly what we needed, offering helpful recommendations without rushing us into decisions. Her knowledge of the products and attention to detail made our shopping experience much easier and enjoyable. We will definitely return to this store because of the excellent service. Thank you, Flor!!

(Translated by Google) "Thank you so much for your exceptional service! Enid was incredibly helpful in guiding us through the financing options, and we truly appreciate the discount provided by her and wonderful Manager to help us purchase our living room furniture and fireplace piece. Your teamwork made our enjoyable and stress-free shopping experience. We couldn't be happier with our choices and look forward to enjoying our new furniture. Thank you again." Sincerely, Albert and Jeorgette ‐-------------------------------------------------- -------------------------------------------------- ------- "Thank you so much for your exceptional service! Enid was incredibly helpful in walking us through financing options, and we really appreciated the discount she and the wonderful manager gave us to help us purchase our living room furniture and fireplace "Your teamwork made our shopping experience enjoyable and stress-free. We couldn't be happier with our choices and we look forward to enjoying our new furniture. Thank you again." Sincerely, Jeorgette and Albert (Original) "Thank you so much for your exceptional service! Enid was incredibly helpful in guiding us through the financing options, and we truly appreciate the discount provided by her and wonderful Manager to help us purchase our living room furniture and fireplace piece. Your teamwork made our shopping experience enjoyable and stress-free. We couldn't be happier with our choices and look forward to enjoying our new furniture. Thank you again" Sincerely, Albert and Jeorgette ‐------------------------‐--------------------------------------------------------------------------------- "¡Muchas gracias por su excepcional servicio! Enid fue increíblemente útil al guiarnos a través de las opciones de financiamiento, y realmente apreciamos el descuento que nos brindaron ella y el maravilloso gerente para ayudarnos a comprar los muebles de nuestra sala de estar y la chimenea. Su trabajo en equipo hizo que nuestra experiencia de compra fuera agradable y sin estrés. No podríamos estar más felices con nuestras elecciones y esperamos disfrutar de nuestros nuevos muebles. Gracias nuevamente". Sinceramente, Jeorgette y Albert

Flor was amazing! She was super attentive!!!

Thank you so much for all your attention and patience. Happy holiday

Shopping at Ashley was a very easy, stress-free experience. I bought an entire bed set, sofa and dining set for a great price with all their deals. Flor was amazing. She is very knowledgeable and helped me choose furniture that was just right for me. Muchas gracias a Flor por toda su ayuda! Me encantó todas las selecciones de muebles que escogimos, y me encontró gran ofertas.

Great service in Hialeah

(Translated by Google) I want to thank you for the attention at the Store on 49 st Hialeah and above all Carmen Sosa Perozo for her patience and excellent attention to me. Thank you very much and I urge you to continue serving your customers in the same way full of good charisma and good treatment. Thank you Thank you (Original) Quiero agradecer la atención en la Tienda de la 49 st Hialeah y por sobre todo Carmen Sosa Perozo por su paciencia y excelente atención para conmigo mil Gracias y exhorto a que siga atendiendo a sus clientes de la misma manera llena de buen carisma y buen trato Gracias Gracias

(Translated by Google) The staff treatment is wonderful, especially Lily, she was very friendly, and accommodating, I recommend this place. (Original) El trato del personal es maravilloso,sobre todo Lily,fue muy amable ,y complaciente,les recomiendo este lugar.

(Translated by Google) Excellent attention from Gudelio, very pleased with all the attention from the Ashley team!!!! (Original) Excelente atención por parte de Gudelio, muy complacido con toda la atención por parte del colectivo de Ashley !!!!

Thank you Tamara for your service. You’re a good sale associate from the moment I walked in with your warm greetings and smiles all over your face.

My husband and I have been looking for furniture for our new home for a long time before we tried Ashley in Hialeah! It was such a great store, so much variety, lots of sales for Black Friday, and has an upstairs collection that is all discount/resale. We were helped by the incredible sales associate Tamara, who was so patient and helpful as we looked over a million different options. She made the process so easy and straight-forward, and then kept in communication after the sale to make sure the delivery of the furniture was easy and there were no issues. I have not had such good customer service in a very long time! She is amazing at her job and goes above and beyond for her clients. We are very happy with our purchases and the experience. Recommend to anyone looking for good, affordable furniture to try out this store and ask for Tamara!!

Argenis was very very helpful and patient, assisted me to be able to get what I need it the same day!!

Great experience and very nice furniture 🙏🏼

TAMARA PERESZ : SALES REP FROM THE HIALEAH STORE. GREAT CARISMA. VERY KNOWLEDGEABLE OF THE FURNITURES. 👍👍👍👍

Enid was so helpful and nice

(Translated by Google) Excellent experience, attentive, patient and very professional Mrs. Marie Rebull, we were very pleased with our purchase, recommended to buyers 100%. Thanks a lot. (Original) Excellent experience, atenta , paciente y Muy professional la señora Marie Rebull, salimos muy complacidos con nuestra compra, recomendada a compradores 100% . Muchisimas gracias.

(Translated by Google) Excellent service from the store and ask for Emmanuel Hernández, great for his quality of service, kindness, recommendations and management, recommended to 💯 (Original) Excelente servicio de la tienda y pregunten por Emmanuel Hernández gran su calidad de servicio, amabilidad, recomendaciones y gestión, recomendado al 💯

Really enjoyed shopping for home accessories. Very friendly staff. Always willing to help. Very customer service oriented. Highly recommend it !

Great pick! Mattress is so comfy for the price.

Everything went beautiful can't wait to go back and bye more thank you lily and frank for everything you did for us.

(Translated by Google) Excellent attention (Original) Excelente atención

(Translated by Google) Beautiful place and excellent service, very friendly and professional, thank you for your help in choosing what we were looking for. (Original) Hermoso lugar y una atencion excelente muy amables y profesionales gracias por su ayuda a elegir lo q buscábamos.

Lily Lorenzo was very helpful and patient. She was courteous and very professional. She made the entire experience enjoyable. We highly recommend her.

(Translated by Google) Excellent service from Argenis and the Ashley store excellent I will return again (Original) Excelente servicio de Argenis y la tienda Ashley excelente vuelvo de nuevo

(Translated by Google) Delighted with the store and all its products because they have a lot of variety in each department, I was satisfied with the service, I was assisted by the seller Carlos Silva, very professional, attentive and willing to provide any type of help to give better customer satisfaction , which made me bring home a beautiful sectional furniture set for my taste. Without a doubt 💯 percent recommended 😉 (Original) Encantada con la tienda y con todos sus productos porq tienen mucha variedad en cada departamento, quedé satisfecha con el servicio, fui atendida por el vendedor Carlos Silva, muy profesional, atento y dispuesto a prestar cualquier tipo de ayuda para dar una mejor satisfacción al cliente, lo q hiso q me llevará a casa un juego de muebles seccional precioso para mi gusto. Sin duda alguna 💯 por ciento recomendado 😉

Very professional, friendly and honest. A pleasure to do business with.

(Translated by Google) A wonderful place to buy and decorate your home with style and good advice. Emanuel is an excellent salesman and helped us with every detail. (Original) Un lugar maravilloso para comprar y decorar tu casa con estilo y buena asesoria. Emanuel es un excelente vendedor y nos ayudó con cada detalle.

(Translated by Google) Delighted with the excellent attention of flor ramos navarro (Original) Encantada de la excelente atencion de flor ramos navarro

(Translated by Google) Excellent service, thank you very much Flor for your help (Original) Excelente servicio muchas gracias Flor por tu ayuda

Beautiful customer service by Niurka again!. The only thing was that did not get free delivery.

The sale lady greet me as soon as I walked into the store.I forgot her name. She was so sweet and pleasant. She spoke little english but we understood one another. She showed me sofa beds since thats what I needed. The price was right and I was happy to be getting it delivered before the holiday.

Awesome service!

I loved the shopping experience with Lily. She was super understanding and helpful and never hesitate to answer to all my questions and choices . I’d made everything much more easier than aspected !! Thank you Lily for your help !!

I'm so very grateful to these wonderful people here at Ashley's furniture store in Hialeah. They are so warm they welcome you like they've been knowing you for a while and they make sure that you leave with what you need. I need the bed so bad because because of my back,they are amazing . They worked it out where I got my bed with the little money I had to work with, they made it work I'm so proud of this store workers they really value your needs, and you as a customer. The entire store greets you with a smile warmness and with a conversation that shows they care. You can't go wrong shopping here. And thanks to Mr Carlos he went the extra mile and Miss Cora they are the best. I will continue to shop here Thanks, S. Williams

Emmanuel is the best!

The best customer service at this Ashley Hialeah store. Very professional and patient with our needs. Special thank you to Flor and Manager, Franklin.

Coral Jorge was wonderful. I will definitely contact her in the future.

Carmen was awesome. She didn’t speak good English but she tried her best. I appreciate her effort

(Translated by Google) Very good (Original) Muy bueno

I forgot her name. However, the lady that helped me was amazing! The store was nearly organized and well kept.

(Translated by Google) !!!!! Emmanuel helped me, very attentive, excellent!!!!! (Original) !!!!! Emmanuel me atendió servicial muy atento excelente!!!!!

(Translated by Google) It is my first purchase in this place for my personal opinion I loved the treatment of the staff who works there, especially the guy who helped me Emmanuel, very nice, patient with the customer, very professional. (Original) Es mi primera compra en este lugar para mi opinión personal me encantó el trato del personal que trabaja allí,especial el chico que me atendió Emmanuel muy agradable,paciente con el cliente,muy profesional.

Excellent experience

Our sales person was great she helped with any questions we had .

The store has nice furnitures, the outlet has a wide variety of furnitures and the best was the kindness and the attention of the person who served us. Enid found the perfect option for us. I recommend the store and above all I recommend to Enid.

Enid was an absolute pleasure to work with! I was looking to furnish my living room, and she went above and beyond to help me find exactly what I needed. Enid patiently listened to my style preferences, budget, and she guided me through the selection with genuine care and expertise. Her knowledge of the furniture options and her eye for design were invaluable, helping me envision how each piece would work in my space. Thanks to her help, I left with a beautifully coordinated living room setup that I love. Highly recommend asking for Enid if you’re shopping here—she made the entire experience enjoyable and stress-free!

The customer care team at Ashley made sure to address my concerns with my purchase for a seamless replacement. Delivery was quick and very professional. The couch is extremely comfy and matches perfectly in our living room.

(Translated by Google) Very professional and very attentive. (Original) Muy profesional y muy atenta.

Great experience. Sales associate was very helpful and planning the delivery was easy.

Was amazing…very smooth and lilith my sales rep was the best….thank you..!!!

(Translated by Google) Niurka attended to us and very good service from her, the best (Original) Niurka nos atendió y muy buen servicio de su parte la mejor

Niurka is AMAZING! Incredible Customer Service! Niurka is an asset to Ashley Furniture!! Thank you Niurka!!

(Translated by Google) Gudelio is very friendly and professional (Original) Gudelio es muy amable y profesional

My wife and I were in Ashley Furniture looking at bedframes and mattresses. We had an idea of what we wanted but weren't exactly sure about all the details to consider. The showroom in this Hialeah location is excellent, nicely set up, and lots of great furniture to choose from at reasonable prices. We had a great experience shopping here. Our salesperson Carmen Sosa Perozo was fantastic at guiding my wife and I to the perfect bedframe and mattress for our bedroom. She spent the time showing us the different options and what to consider about the different choices in the material types. The sale process was simple and straightforward. We are so excited about having our bedframe and mattress delivered. We will be shopping here for our furniture needs in the future.

(Translated by Google) Very good attention from Tamara. I left very satisfied with my purchase. The manager was very friendly and attentive. Thank you both for helping me and meeting my needs 🎉 (Original) Muy buena atención de parte de Tamara. Me fui muy satisfecha con mi compra. El manager fue muy amable y atento. Gracias a ambos por ayudarme y satisfacer mis necesidades 🎉

(Translated by Google) Gudelio is a Cuban seller, super nice, polite and patient. 5 stars (Original) Gudelio es un vendedor cubano, super agradable, educado y paciente. 5 estrellas

(Translated by Google) Good service (Original) Buen servicio

My housemates and I were looking for a New rocker recliner, and we had called earlier in the day. We are all visually impaired, and we had mentioned this to Enid on the phone. She was actually waiting to meet us when we came into the store a few hours later. She was a wonderful customer service representative, and. she was incredibly helpful in assisting us in finding a wonderful new recliner for the household. The manager of the store also came and asked how everything was. The customer service in this location is exceptional.

(Translated by Google) It is an unparalleled experience, Tamara and Franklin are excellent salespeople and, above all, wonderful people. They try to please you down to the smallest detail. There is a very competitive payment plan and a wide variety of inventory to please the most demanding of tastes. Without a doubt I recommend them and you will not regret it. Oh, and don't forget to look for Tamara, your salesperson par excellence (Original) Es una experiencia inigualable, Tamara y Franklin excelentes vendedores y sobre todo maravillosas personas. Tratan de complacerte hasta hasta el más mínimo detalle. Hay plan de pagos muy competitivos y una gran variedad de inventario para complacer el más exigente de los gustos. Sin duda alguna los recomiendo y no se arrepentirán. Ah, y no se olviden de buscar a Tamara, su vendedora por excelencia

(Translated by Google) I had the opportunity to have Franklin and Tamara help me find my bedding sets and everything and they are very kind and helped me with everything, thank you very much! (Original) Tuve la oportunidad de que Franklin y Tamara me ayudaran a encontrar mi juegos de cama con todo y son muy amables y me ayudaron en todo, muchas gracias!

Thank you Michelle! Excellent service and delivery went smooth.

(Translated by Google) I felt very well cared for, the girl who helped me named Lianett Lorenzo was very efficient with her work, with a lot of patience and dedication, and she clarified all my doubts. I give her 100% (Original) Me sentí muy muy bien atendida, la muchacha que me atendió llamada Lianett Lorenzo Fue muy eficiente con su trabajo, con mucha paciencia y dedicación, y me aclaró toda mis dudas.le doy 100%

I came in today just to browse and I expressed to saleswoman, Marie Rebull, What I was looking for. She was attentive of my requests/thoughts and I found exactly what I was looking for at a great price! Marie, you were amazing and I will definitely return. I appreciate your time and patience!! ❤️🙏🏽

(Translated by Google) As always, the staff of this store does everything possible to ensure that the customer is satisfied. A special mention to Enid, who was patient, professional and showed us everything we requested so we could choose the best. A round of applause for your time and your excellent skill and ability to ensure that our purchase exceeded our expectations. Thank you, Ashley Store in Hialeah for making your customers happy. (Original) Como siempre, el staff de esta tienda hace todo lo posible para que el cliente quede satisfecho. Una especial mención a Enid, quien fue paciente, profesional y fue mostrando todo lo que solicitábamos para que pudiéramos escoger lo mejor. Un aplauso por su tiempo y su excelente destreza y habilidad para que la compra nuestra sobrepasara nuestras expectativas. Gracias, Ashley Store en Hialeah por hacer a sus clientes felices.

Wonderful

(Translated by Google) I do not recommend them, it has been a very bad experience, I received the furniture with defects and they do not have the capacity to be able to lift a piece of furniture to a second floor, they have brought me the change twice and I cannot understand that such a large entity He doesn't have the resources to lift a piece of furniture!!!! They do not accept returns!!! What do I do with the furniture if I don't want another model!!!! If you are going to have delivery of large furniture, look for ways so that customers can obtain it without displeasure. (Original) No se las recomiendo ,a sido una experiencia bien mala , me llegó el mueble con defectos y ellos no tiene la capacidad de poder subir un mueble a un segundo piso , dos veces me han llevado el cambio y no puedo entender que una entidad tan grande no tiene los recursos para subir un mueble !!!! No admiten devolución !!! Que hago con el mueble sino quiero otro modelo !!!! Si van a atener delivery de muebles grandes , busquen las maneras de que clientes lo puedan obtener sin disgusto .

Good experience

(Translated by Google) The service from the saleswoman Enic is spectacular, very good service, super excellent treatment. (Original) El servicio de la vendedora Enic espectacular muy buena atención súper el trato excelente

(Translated by Google) Excellent service, kindness, and above all, a lot of patience and affection during the search time. (Original) Excelente servicio, amabilidad .y sobre todas las cosas mucha paciencia y cariño en el tiempo de búsqueda .

Great experience with Carmen, she is very kind and professional.

(Translated by Google) Excellent service, the seller Carlos is very polite, responsible and dedicated to his work. (Original) Una excelente atención ,el vendedor Carlos muy educado ,responsable y dedicado a su trabajo.

(Translated by Google) Excellent attention! Mr. Argenis was very kind, patient and attentive. I made an excellent purchase, 100% recommended. (Original) Excelente atención! El señor Argenis fue muy amable, paciente y atento. Hice una excelente compra, 100% recomendable.

i Loved it i got helped by támara she Was super nice helpful we will most def be Back

(Translated by Google) Ashley Store employees are very friendly and helpful. I am satisfied with my purchase. (Original) Muy amables y serviciales los empleados de Ashley Store. Estoy satisfecha con mi compra.

(Translated by Google) I always look for Niurka, very professional, I have been shopping at Ashley for years, she is the one who finds me what suits my pocket and my desires, thank you Niurka🙏🏻🫶🏼 for your kindness, commitment and professionalism, and most importantly, his patience. (Original) Siempre busco a Niurka, muy profesional, llevo años haciendo compras en Ashley es ella la que me encuentra lo que se acomoda a mi bolsillo y a mis deseos, gracias Niurka🙏🏻🫶🏼 por tu amabilidad, compromiso y profesionalidad, y lo más importante, su pasiencia.

Michelle Otero our sales Rep was kind, understanding, did not rush us or hover over our round us. She respected our space while shopping and gave great suggestions. She 10/10 professional.

(Translated by Google) The place is good, the customer service is bad, the purchase due to my mistake was not appropriate and after receiving the product it was not possible for me to exchange for another, as a customer I do not feel satisfied and I would never buy from you again (Original) El lugar bien, el servicio de customer services malo, la compra por un error mío no fue la adecuada y después de recibir el producto no me fue posible intencambiar por otro, como cliente no me siento satisfecho y nunca más volvería a comprar con ustedes

I had a great experience at Ashley Furniture Hialeah. I called before going down and the Representative had everything ready for me. I appreciate it as the weather is bad. Overall Ashley Furniture has been the Absolute Best, the Management and Sales Staff are very attentive to Customers. I recommend them to anyone and everyone!!

(Translated by Google) Excellent service from Marie, we found what we were looking for ☺️ (Original) Excelente servicio de Marie, encontramos lo que buscábamos ☺️

Carlos! Excelente salesman. Ill be very soon buying again from him.

Very welcome as we were met by the manager. He listened to us and take us directly to the department and wowed us

(Translated by Google) Very satisfied with the quality of the products and the treatment of the staff (Original) Muy satisfecho con la calidad de los productos y con el trato del personal

(Translated by Google) I loved going to the Ashley furniture store on 49 West in Hialeah. They treated me very well. Támara, the girl who served me, was very attentive to me and had incredible patience since I am a little indecisive... I recommend go to this store and all of Ashley's. because I imagine that all their staff will be just as nice and polite (Original) Me encanto ir a la muebleria ashley de la 49 del west de hialeah..me atendieron super bien..Támara la muchacha que me atendió fue muy atenta conmigo y tuvo una paciencia increíble ya que yo soy un poco indecisa...les recomiendo a ir a este tienda y a todas las de Ashley .porque me imagino que todo su personal será igual de agradable y educados

The store is big and has all sorts of items. Immediately upon arriving , we were greeted by sales associate that took the time to explain the layout and sales and discounts of the store. We went 2 times, first time it was Enid that showed us around as we were looking but not buying that day. And the next day , Tamara was able to help us choose our items, set up the cart, delivery instructions and all. Both ladies were very professional and understanding of our time and budget.

(Translated by Google) I'm back again to look for the Seller Niurka, I have no words to express her stencil and that she is an excellent seller, I'll take my things soon🙏 (Original) Regreso de nuevo a buscar la Vendedora Niurka , no tengo palabra para expressed su stencil y que es exelente, vendedora, me llevo mis cosas pronto🙏

We are very happy with the experience we had in the store, especially with Enid's great help with our purchase. I recommend asking for her when you need something.

(Translated by Google) The best choice, quality and comfortable furniture, spectacular attention, and about the sellers I have to talk about Mrs. Marie R, her patience, kindness, very professional, 100% recommended (Original) La mejor eleccion , muebkes de calidad y comodos una atencion espectacular , y de los vendedores me toca hablar de la Señora Marie R su paciencia , amabilidad , muy profesional , recomdendado 100%

(Translated by Google) Excellent costumer service (Original) Excelente costumer service

I had a great time shopping with the help of Carmen she was super! Very helpful and a great service! I do recommend this store, beautiful furniture and great prices.

(Translated by Google) I loved buying. Very good attention. Thank you Carmen Sosa for your special attention. I hope to return soon. (Original) Me encanto comprar. Muy buena la atención. Gracias Carmen Sosa por su atención tan especial. Espero regresar pronto.

Special thanks to Francis! In 2nd floor! I went last sunday.

Enid was very helpful with finding me the exact furniture I was looking for! We stayed in constant communication via text to help me find the perfect pieces for my room! Will definitely shop here again!

Gudelio Hernandez was extremely helpful in the selection process for our new sofa. He didn’t hover but he was always ready when we had a question. He is very knowledgeable and knew where to find the answers. He made appropriate suggestions for options to meet our needs. As a designer I appreciate his product knowledge and professionalism.

(Translated by Google) Excellent service from the best seller in the place, an excellent Dominican!!! The best in all of Florida (Original) Excelente atención del mejor vendedor del lugar, un dominicano excelente!!! El mejor d toda la florida

I was able to find beautiful pieces on a budget in under 30 minutes with the help of Carlos who greeted me from the door.

Enid was great! She helped us choose the best Dining table. She asked to see the chairs I had purchased so she can help me match the table to them. It was like having my own personal interior designer. She's very sweet and knowledgeable. I recommend being seen with Enid!

(Translated by Google) Gudelio had a very good service with us, thank you (Original) Gudelio tubo una muy buena atención con nosotros gracias

Great customer service. Enid Rivera did an excellent job! Exceeded my expectations. Thank you Enid for assisting my family!!!

Keep up the good work

The employees were very friendly and tried their best to help us find what we were looking for.. Amazing service.

(Translated by Google) The saleswoman told me that the furniture was there and when I finished the order she told me that only one or the other would arrive on a date that does not exist. (Original) La vendedora me dijo que los muebles estaban y cuando termine la orden me dijo que solo uno que el otro me llegaría en una fecha que no existe

Carlos was amazing extremely helpful. If anything that I need for my house we will definitely be coming back. We drove over a hour to come down south.

Very good quality and service

Service was great couldn’t have ask for such a great, understanding employee to help us decide on a set of couches. If you head over the Ashely’s in Hialeah please ask for Carlos!

Great quality furniture, great prices most of all great staff & management. I felt welcomed & they left me with a smile of satisfaction. 😁

Marie was a great sales consultant. She was very friendly, knowledgeable and assisted us on finding the best ottoman for our living room. I will recommend her to my friends and family for their furniture needs.

2 kitchen chairs excellent condition and excellent price. Very satisfied customer.

Michelle was a pleasure to deal with. Courteous, friendly and efficient. We would definitely return to buy additional furniture from her.

(Translated by Google) VERY GOOD GOOD ATTENTION AND FAST THANKS (Original) MUY BIEN BUANA ATENCION Y RAPIDO GRACIAS

(Translated by Google) 1 star because it doesn't give me the option to put any. I just came to the Hialeah outlet and the worst experience of my life, they don't serve customers, all sitting with their iPad in their hands talking without attending to anyone. I called one and he came, looked at the price, told me and left without any desire to sell. Another one called for another question and came talking on the phone and answered our question and continued talking on the phone zero customer service zero. (Original) 1 star porque no me da opción de poner ninguna acabo de venir al outlet de hialeah y la peor experiencia de mi vida no atienden al clientes todos sentados con sus iPad en manos hablando sin atender a nadie . Llame a uno y vino miró el precio me lo dijo y se fue sin migue animo de vender . Otro que llame para otra pregunta y vino hablando por teléfono y nos respondió la pregunta y siguió hablando por teléfono cero customer servicio cero .

(Translated by Google) I went to the Ashley Hialeah store and Leo Carrillo helped me and it was an excellent service. I recommend them 100%, everyone was very friendly and a luxury store, thank you very much (Original) Fui a la tienda de Ashley Hialeah y me atendió Leo Carrillo y fue un servicio excelente se los recomiendo 100% muy amables todos y una tienda de lujo, muchas gracias

Excellent service

Carlos was extremely helpful and professional! I nice selection of end and cocktail tables which is what I was looking for.

(Translated by Google) Very good customer service (Original) Muy buena atención al cliente

Excellent service & quality provided by Ashley and my Salesperson Enid. I love Ashley ❤️ furniture.

(Translated by Google) Very good attention and pleasant (Original) Muy buena su atención y agradable

(Translated by Google) I am delighted to have purchased from Ashley Furniture! The service was excellent, especially from my salesperson Marine. He was super friendly and helped me find just what I needed. Thank you, Marine Rebull (Original) Estoy encantado de haber comprado en Ashley Furniture! La atención fue excelente, especialmente por parte de mi vendedora Marine. Fue súper amable y me ayudó a encontrar justo lo que necesitaba. ¡Gracias, Marine Rebull

Best experience shopping at Ashley. Furniture gave beautiful and happy spaces for my family. Thank you!

(Translated by Google) Excellent service (Original) Excelente servicio

Michelle was super nice and helpful, she helped me out with everything and it was a great experience

Michelle was professional and undeniably kind and helpful. Awesome customer service

(Translated by Google) Excellent attention from Enid. He very calmly explained to me about all the options, always taking into account what I was looking for. I recommend it 100 percent. (Original) Excelente atención por parte de Enid. Con mucha calma me explico sobre todas las opciones siempre tomando en cuenta lo que buscaba. La recomiendo 100 por ciento.

(Translated by Google) The work staff was very good, very attentive at all times. (Original) Fue muy buena el personal de trabajo muy atentos en todo momento

(Translated by Google) My experience in the store was very good, the Lord who assisted me was very competent, thank you. (Original) Muy buena mi experiencia en la tienda, muy competente el Señor que me atendió, gracias.

Love my sales rep Enid she goes above and beyond to help her customer because of her i will always come back ❤️❤️ I will recommend this location and her

(Translated by Google) Excellent quality of care, thank you Carlos Silva (Original) Excelente calidad de atención , gracias Carlos Silva

Excellent service and reasonable prices. Enjoyed the experience.

(Translated by Google) Very good treatment and attention from Víctor Torrez who was very kind (Original) Muy buen trato y atención de parte de Víctor Torrez que fue muy amable

(Translated by Google) Very good service, especially from Ms. Tamara, very efficient and helped me a lot, I have not received my furniture, I hope I don't have any problems, but the people who work there are very kind! (Original) Muy buena atención sobre todo de la Sra Tamara , muy eficiente y me ayudó mucho , no e recibido mis muebles, espero no tener ningún inconveniente, pero muy amable las personas q trabajan allí !

(Translated by Google) Excellent service from Mrs. Carmen Sosa, she helped us a lot in our purchase, I recommend them to everyone (Original) Excelente atención de la señora Carmen Sosa,nos ayudó mucho en nuestra compra,se los recomiendo a todos

Michele was a gem to work with , as soon as I got to the store I let her knows what I was looking for , what price budget I had to work with and what I needed AND SHE DELIVERED!!!! I’ve had my disagreement with preclude sales associates but Michele regained my loyalty. Thank you Michele for the Amazon experience and the furniture recommendation.

(Translated by Google) In search of loveseat options, I was received and assisted by Carmen Sosa, very professional, excellent customer service, and I went home with my purchase made and satisfied with her service. (Original) En busca de opciones de loveseats, fui recibida y atendida por Carmen Sosa, muy profesional, excelente customer service, y me fui a casa con mi compra realizada y satisfecha con su atención

(Translated by Google) Very pleased with the attention that Carmen Sosa gave me. (Original) Muy complasida con la atención que me dio Carmen sosa.

Michelle was very helpful and knowledgeable.

What a great team they have at the Hialeah Ashley Furniture Store. I had an issue with my order, and the managers and staff quickly addressed and corrected the error. Human errors occur and I GREATLY appreciated how the staff handed my issue. I happily will shop at THIS location again.

Nice person

Michelle was really great to work with in the furniture buying process. She was so nice, wasn’t pushing the sale, and let it happen on its own. She made it fun and I would buy again from her!

Great customer service...Will buy again.

(Translated by Google) I liked the store for its variety and quality, until I bought a piece of furniture and it was very complicated to return it, they never tell you that the item cannot be returned, the procedures are done by phone, it is a tragedy, I will never buy anything at Ashley again, I do not recommend it, in the end they trick you into selling and they do not give you a solution, nor do they return your money. (Original) Me gustaba la tienda por su variedad y calidad , hasta que compré un mueble y ha sido muy complicado su devolución , nunca te dicen que no se devuelve el artículo , los trámites son por teléfono, es una tragedia , nunca más compraré nada en Ashley , no la recomiendo , al final te engañan para ellos vender y no te dan solución , ni tampoco te devuelven tu dinero

(Translated by Google) Grateful to the seller Tamara for her help and dedication to helping us choose our furniture, very kind (Original) Agradecida a la vendedora tamara por su ayuda y dedicación para ayudarnos a escoger nuestros muebles, muy amable

Definitely recommend stopping by this location if you’re looking for some new furniture. I worked with Carlos, who was fantastic from start to finish. His demeanor put me at ease and he took the time to understand my needs, asking thoughtful questions to pinpoint my preferences. Great customer service skills, attentive and patient, answering each and every question I had for all scenarios (shipping, delivery, guarantees, etc.) If you're in the market for a new couch, bed, dresser, etc., do yourself a favor and ask for Carlos – you won't be disappointed! 5 stars aren't enough.

Great discounts

This location is great, they have a variety of things to pick from. Argenis was extremely helpful! He took care of us and was quick and professional. I’ll definitely be back!

(Translated by Google) Very kind, especially Mrs. Carmen!! who proved to be a professional in her work! Thank you for your attention and your help. (Original) Muy amables sobre todo en partícula la señora Carmen!!que demostró ser una profesional en su trabajo!Gracias por tu atención y tu ayuda

Michelle has great customer service she explains everything and make our experience great.

(Translated by Google) It was a very good experience and excellent treatment. We were super grateful for Marie's attention and dedication (Original) Fue una muy buena experiencia y excelente trato.Quedamos super agradecidos por la atención y dedicación de Marie

(Translated by Google) It is our first time buying, they have an excellent service, we were super pleased with the attention, especially the kind and dedicated treatment that Marie gave us, explaining everything to us in detail. (Original) Es nuestra primera vez comprando, tienen un servicio excelente , quedamos super complacidos con la atención en especial el trato tan amable y dedicado q nos dio Marie nos explicó todo a detalle

Celina the best sale represent highly recommend

Worst place to other your future. The people so rude and unethical. I went through different city furniture and buy.

(Translated by Google) Excellent attention (Original) Excelente atención

Marie Rebull attended me as soon as I walked into the store and asked me what I was looking for. I explained and told her my style and she helped by giving me space to look while suggesting cute stylish pieces. She was very patient and took her time with me while I decided and adequately explained the shipping and delivery process. She was also extremely nice and responded all questions. It was a welcome experience as I had come from a different store where the sales person seemed to be indifferent to helping us.

AJ was awesomeC helpful and wuick. Best experience ive had buying furniture!!

We've been couch hunting for several months but hadn't found the right fit until today. Thank you to our sales rep Michelle for taking the time to show us their extensive selection and find something hidden away that was perfect for our family.

The associate, Carmen Sosa, was very attentive and guided us thru the process quite well.

We recently moved from out of state to Florida and have had to refurnish our new home. I was very particular with the sofa that I wanted and so I went into Ashley furniture and met Enid. I was very happy I had the opportunity to work with her, she was very kind, patient and had a good sense of humor. She made our experience very smooth. She was not pushy which was much appreciated. We ended up buying our brand new dream sofa and a dining table from the clearance side for a really good price. I am very happy with our experience I would highly recommend you work with her . She’s at the Hialeah store.

The Salesman was great, I will be going back to purchase other items

Was very nice, informative, friendly.. we had our time picking what we like..

(Translated by Google) I loved. Gudelio took excellent care of me followed by his manager. All very well. (Original) Me encantó. Gudelio me atendió excelente seguido de su manager. Todo muy bien.

Thank you for the excellent service. Enid did an amazing job helping us find the right fit. Always satisfied when coming to Ashley’s.

Excellent

Enid was absolutely Fantastic. Very Profesional, knew her Job Very Well, Kind and Friendly. She gave me excellent Suggestions and advice. Her Great and Enthusiastic Actitud made my showing experience a pleasure. I definitely recommend Enid if you want something that will take her time and will help you through the process. Thank you Enid Marcia Sanchez

Marie was one of the kindest, inviting, and knowledgeable person I’ve met. From their communication to the knowledge of what I was looking for, they made buying effortless. Thank you Marie!

(Translated by Google) The agent who helped me was very kind, his help was incredible, I felt very comfortable and in good hands (Original) Muy amable el agente que me atendió, su ayuda fue increíble me sentí muy cómoda y en buenas manos

(Translated by Google) In the store they have beautiful furniture and mattresses and the excellent service we received, Mrs. Celina was super attentive and friendly with very good availability to help us. Thank you very much (Original) En la tienda tienen bellezas de muebles y colchones y la atención excelente a nosotros nos atendió la señora celina fue super atenta y amable con muy buena disponibilidad para ayudarnos.muchas gracias

It was great, Tamara was veryrespectful and kind, she gave us all the help and the orientation we needed. Very satisfied with the manager too.

(Translated by Google) Excellent attention (Original) Excelente atención

(Translated by Google) It is excellent and has great sellers and very good quality (Original) Es excelente y tiene magníficos vendedores y una calidad muy buena

(Translated by Google) Very pleased with Ashley and Enid's attention (Original) Muy complacida con Ashley y la atención de Enid

(Translated by Google) It was a very good experience, good offers and good treatment. I found what I was looking for and was well guided. The treatment by the sales representative Carlos was very good, he gave us all the time we needed and respectfully gave us his opinion about our choice. (Original) Fue una muy buena experiencia, buenas ofertas y un buen trato. Encontré lo que buscaba y fui bien orientada. El trato por parte del representante de ventas Carlos fue muy bueno nos dedicó todo el tiempo que necesitábamos y respetuosamente nos daba su opinión sobre nuestra elección.

(Translated by Google) very good service, very nice furniture and good price (Original) muy buena atencion muebles muy lindos y buen precio

(Translated by Google) Excellent service and good treatment (Original) Exelente servicio y atención buen trato

(Translated by Google) On my recent visit to the Ashley Outlet located in Hialeah, I was treated very professionally by Mr. Gudelio Hernández. He was patient, answered all my questions and gave me options by searching the store and the Online catalog. I felt comfortable and not at all pressured to close and buy, so I was satisfied. They also have a wide variety of products that they offer that in my opinion can meet the different expectations of Customers. I have read other reviews of Customers with a bad experience at the time of purchase and then in the after-sales service and with Customer Service. I will do an update when I receive the furniture hoping you don't have any problems. (Original) En mi reciente visita al Outlet de Ashley ubicado en Hialeah fui atendida con mucha profesionalidad por el Sr. Gudelio Hernández. Fue paciente, respondía a todas mis preguntas y me daba opciones buscando en la tienda y en el catálogo Online. Me sentí cómoda y para nada presionada a cerrar y comprar por lo que quedé satisfecha. Tienen además una amplia variedad de los productos que ofrecen que en mi opinión pueden cumplir con las diferentes expectativas de los Clientes. He leído otras reseñas de Clientes con mala experiencia en el momento de la compra y luego en el servicio post venta y con el Customer Service. Haré un update cdo reciba los muebles esperando no tenga problema alguno.

Great price and quality. Gudelio was very courteous , helpful, and knowledgeable

(Translated by Google) Great (Original) Excelente

Love shopping at Ashley Furniture when Enid is available she always helps me with the best prices and makes sure to take the best care of me and my purchases!

(Translated by Google) A lot of variety of products for the home and excellent service from the employees, especially Tamara, very pleased with her excellent service and help. 100% recommended..Thank you (Original) Mucha variedad de productos para la casa y una excelente atención por parte de los empleados en especial de Tamara, muy complacidos con su excelente servicio y su ayuda. 100% recomendable..Gracias

(Translated by Google) Thank you Tamara for all the patience and dedication for the purchases, financing and selection of each product for our home. A+++ (Original) Gracias Tamara por toda la paciencia y dedicación para las compras , financiamiento y selección de cada producto para nuestro hogar. A+++

Everyone was extremely helpful. Carlos was very informative to my aunts. They picked out a mattress for me. When Carlos spoke to me he was pleasant and advised me what they had purchased. The gentlemen that brought the mattress were on time, very outgoing, efficient and business like . They came in completed their task and were on their way.

Our sales person was very nice . She helped us find exactly what we Needed. She was very helpful & explained everything .

Good

Excellent service from Francis at Ashley Homestore! I found what I was looking for and it’s perfect. Thank you

(Translated by Google) The employees were very friendly, Enid helped me and it was a very good experience, she addressed all my concerns. We will definitely go back!!! (Original) Muy amables los empleados, me atendió Enid y fue una experiencia muy buena, atendió todas mis inquietudes. Definitivamente volveremos!!!

Our experience at the Hialeah location was amazing. We met Niurka and she was the Best SA, not pushy and knew what she was talking about which helped make our decision and that says a lot since we went in for a Mattress and ended up leaving with Living room and Dinning room sets plus the Mattress. Thanks Niurka. Highly Recommend.

(Translated by Google) I was attended to by Enid. Beautiful person, very kind. Very patient and very kind. I was delighted!! Very pleased!! (Original) Fui atendida por Enid. Bella persona, muy amable. Con mucha paciencia y muy amable. Quedé encantada!! Muy complacida!!

Wow. Just wow. Great customer service. Everyone was incredible and their selection is top notch. Enid was absolutely amazing and I highly recommend you ask for her. If you tell her what you are looking for, your colors, budget, and your style she will show you items in that range. She knows the inventory very well! Yes they will suggest upgrades but they are not pushy and will accept what you say without argument.

Great services and amazing delivery very good guys

(Translated by Google) Enid was very kind, we found the perfect sofa (Original) Enid fue muy amable, encontramos el sofá perfecto

It was a very kind person and very helpful

(Translated by Google) THANK YOU VERY MUCH, for your attention, Mrs. Enid, very kind, affectionate as always, it is a pleasure to shop here, blessings (Original) MUCHAS GRACIAS ,por su atención señora Enid muy amable ,cariñosa como siempre es gusto comprar aquí, bendiciones

They have a nice selection of all furniture through the entire showroom

(Translated by Google) A few days ago I bought a dining set at the Hialeah store and Mrs. Carmen Sosa helped me and she was very attentive, she has very good customer service (Original) Compré hace unos días un juego de comedor en el store de hialeah y me atendió la señora Carmen Sosa y fue muy atenta ella tiene muy buen customer service

I totally loved the services and loved the price. Made me feel comfortable 🙏🏻

(Translated by Google) Many thanks to Mr. Carlos for his kind attention and recommendations. Excellent service and advice. (Original) Muchas gracias al señor Carlos por su amable atención y recomendaciones . Excelente servicio y asesoría .

(Translated by Google) Excellent attention (Original) Excelente atención

Tamara she’s the best she help me a lot very nice 🥰🥰

Perfect everything.

(Translated by Google) I was in the store, Niurka Albelay helped me, very professional and spectacular, she helped me choose what I needed, wonderful attention (Original) Estuve en la tienda me atendio Niurka Albelay muy profesional y espectacular me ayudo a escoger lo que necesitaba una atencion maravillosa

Celina was the best help ever. Very patient and kind seller.

(Translated by Google) Excellent atention (Original) Muy buena atención

The staff was friendly, helpful, nice and very patient.

(Translated by Google) I didn't see anything I liked (Original) No vi nada q me gustara

(Translated by Google) The service was excellent, I have to say that Enid treated us, super attentive, she was very patient and took all the time we needed to serve us, very good service and a lot of variety of furniture in this place. (Original) La atención fue excelente, tengo que decir que nos atendió Enid, super atenta, fue muy paciente y se tomó todo el tiempo que necesitábamos para atendernos, muy buen servicio y mucha variedad de muebles en este lugar.

(Translated by Google) Excellent attention 👍😎 (Original) Excelente atención 👍😎

I visited this store with my daughter and was greeted by Michelle a young lady with lots of enthusiasm. I had just come from another store won’t mention name but it rhythms with GO 🤣 The level of attention was night and day compare to Michelle at Ashly Furniture. Michelle helped us find the sofa and dining table we were looking for! Even got a sweet promotion, if you visit this store ask for Michelle…

I recently had the pleasure of working with Michelle Otero, and I couldn't be more thrilled with the experience. From start to finish, Michelle was attentive, patient, and incredibly insightful, truly exceeding all my furniture needs. Michelle took the time to understand my vision, space constraints, and budget, then offered creative and practical solutions that I hadn't even considered. Her impeccable taste and eye for design transformed my living space into something both functional and beautiful. She went above and beyond in every aspect, ensuring I was happy with each piece and detail. Her passion for her work is evident, and her professionalism made the entire process seamless and enjoyable. I am so grateful for Michelle's expertise and dedication. Thanks to her, my home now feels like a true reflection of my style and personality. Thank you, Michelle, for turning my home into a haven! Highly recommend her to anyone in need of outstanding furniture and design services.

Love it!!! Beautiful place, right prices, great attention from host.

(Translated by Google) Mr. Carlos was very kind and explained everything to us in detail. (Original) El señor Carlos fue muy amable y nos explicó todo con detalles

(Translated by Google) Excellent treatment with a lot of knowledge about his work. Damián Ochoa assisted me. I recommend them 100% blessings. (Original) Excelente el trato con mucho conocimiento sobre su trabajo me atendió Damián Ochoa se los recomiendo 100 % bendiciones

Tamara From Ashley Home store Down In Hialeah was a great help in aiding me in a new bedroom Set

(Translated by Google) Update. So far a very good impression, the seller Argenis is very professional and pleasant, I will give the fifth star when I already have the furniture at home if there is no problem. Already confirmed 5⭐️ (Original) Update. Hasta ahora muy buena impresión, el vendedor Argenis muy profesional y Agradable, la quinta estrella se la doy cuando ya tenga los muebles en casa si no hay ningún problema. Ya confirmadas las 5⭐️

(Translated by Google) Very good attention, professional and kindness to their clients. (Original) Muy buena atencion, profesional y amabilidad a sus clientes.

Marie at the Hialeah location was very friendly and knowledgeable she knew how to show me exactly what I wanted. I definitely recommend visit her.

(Translated by Google) Professional team, good treatment and a wide variety of furniture at good prices. Excellent professional Marínel, who was the one who assisted me and knew how to help me in all my selections. (Original) Equipo profesional, buen trato y gran variedad de muebles a buenos precios. Excelente profesional Marínel ,que fue la q me atendió y supo ayudarme en todos mis selecciones

Great experience and exceptional customer service. I did all of my transactions from another state. Big shoutout to Enid she was super helpful and patient. Would definitely do business again.

Very good associate, very polite and helpful, quite a pleasant experience Michelle was excelent

The experience was excellent! Very nice attention from the staff. High quality products and very beautiful store.

(Translated by Google) The attention received here was very professional, Argenis 5 stars and thank you for everything, I will return. (Original) Muy profesional la atención recibida aquí, Argenis 5 estrellas y gracias por todo, volveré.

(Translated by Google) The treatment they offered me was phenomenal. (Original) El trato que me ofrecieron fue fenomenal.

(Translated by Google) Marinel's super attention (Original) Super la atención de marinel

the people were very nice and courteous. very patient at listening to my needs

👍👍🫶

The worst experience I have ever had purchasing furniture and that is that I made an on line purchase. I made my purchase of a head board and 2 nights stands over a month ago. I opted for doorstep delivery since my husband would be able to put it together and it states they will leave the furniture at YOUR DOORSTEP. Today when they finally arrived to deliver the 3 boxes, the driver refused to make the delivery saying they would only deliver to my door if I had an elevator. I live in the 3rd floor. Nowhere on the website does it state that items will be left at the bottom of the steps if there is no elevator. Needless to say after waiting over a month I CANCELED THE DELIVERY FOR FALSE ADVERTISEMENT. Rey disappointed in the rude CITY FURNITURE DELIVERY DRIVER and in my first AND LAST EXPERIENCE with Ashley Furniture. Now I have to wait 10 business days to get my refund. Shame on them!

(Translated by Google) I went just to see some furniture, I had no intention of buying any furniture, just to see if I liked it without obligation, but the seller Damian Ochoa treated me very kindly, he gave me my space, he showed me what I was looking for and he explained everything to me, I felt very comfortable. (Original) Fui sólo a ver algunos muebles no tenía la intención de comprar ningún mueble solo ver si me gustaba sin compromiso pero el vendedor Damian Ochoa me atendió muy amable me dio mi espacio me mostró lo que yo estaba buscando y me explico todo me sentí muy a gusto

Best coustomer service ever ! Friendly staff and great customer service!

Enid was very helpful. Great customer service. She was very patience and directed us to what we were looking. Variety of options for any budget.

(Translated by Google) Víctor Torres assisted me, very professional and very friendly, I was very happy to buy from him, he has excellent customer service. (Original) Me atendió Víctor Torres muy profesional y muy amable me dio mucho gusto comprar con el,tiene una excelente atención al cliente.

Very professional, friendly and very helpful. Service in Florida was as good on New York.

Salesperson Beto was amazing. Was professional and provided excellent customer service. We purchased a mattress back in March and delivery was on time. Beto kept me informed exactly when delivery would happen. No issues with mattress and would definitely do business with Ashley furniture again.

(Translated by Google) Very pleased with the professional treatment and attention. They helped me a lot and I was able to choose without pressure or haste what I was looking for. (Original) Muy complacida con el trato profesional y la atención. Me ayudaron muchísimo y pude escoger sin presión ni apuro lo q buscaba.

(Translated by Google) Excellent service, the sellers really care about your satisfaction and the furniture is adorable (Original) Excelente servicio los vendedores realmente se preocupan por que quedes satisfecho y los muebles son adorables

Gudelio has shown us amazing customer service, patience, care, and expertise in how to combine needs with comfort and economy, while helping us purchase our couch and love seat. This type of customer service is rare. We really appreciate it. Thank you.

(Translated by Google) My husband and I are very satisfied with the attention they gave us and especially with Mrs. Rebull who attended to us with great patience, and due to her experience she found us the furniture that we need at the best price. We are very grateful. Mr and Mrs Dominguez (Original) Estamos muy satisfechos mi esposo y yo de la atención que nos dieron y sobretodo por la Sra Rebull la cual nos atendió con mucha paciencia, y debido a su experiencia nos busco los muebles que nosotros necesitamos al mejor precio. Estamos muy agradecidos. Sr y Sra Dominguez

Very friendly staff, they try to help you with ample knowledge! Do not put pressure on you to buy.

(Translated by Google) I 100% recommend this store, clean, organized, modern showroom, its professional representatives made our purchasing experience easy and fast, they understood what we were looking for and guided us to make the best purchasing option. They will definitely be our first choice and we will recommend them to all our friends. (Original) Recomiendo 100% esta tienda, showroom limpio, organizado, moderno, sus representantes, profesionales hicieron que nuestra experiencia de compra fuera fácil y rápida, entendieron lo que buscábamos y nos orientaron para tomar la mejor opción de compra. Definitivamente serán nuestra primer opción y lo recomendaremos a todos nuestros amigos.

(Translated by Google) Excellent service and friendliness, variety and good prices (Original) Excelente atencion y amabilidad, variedad y buenos precios

Rayma and her team are a complete asset to the company. Thank you for your diligent work!

Great place. Good customer service and average price

(Translated by Google) Never go to this store... they deceive you from the first moment with the prices and discounts they are going to give you... they also tell you that you can apply for their products on credit and that it only drops 1 or 2 points in your credit score, and it turns out that it drops you more than 20 points, the sellers are not well aware of what they sell, nor how the discounts work, much less the credits, and the service is terrible... especially this lady Niurka Albelay Adan... you It says that it gives you discounts and when you go to look at the bill it doesn't give you any discounts... in general terms, very, VERY BAD EXPERIENCE WITH THESE PEOPLE.. DON'T GO... LISTEN TO ME AND YOU WILL SAVE A LOT OF HEADACHES.. (Original) Jamas vayan a esta tienda.. te engañan desde el primer momento con los precios y descuentos que te van a dar… tambien te dicen que puedes aplicar a sus productos a credito y que solo te baja 1 o 2 puntos en tu score de credito, y resulta que te baja mas de 20 puntos, los vendedores no estan bien enterados de lo que venden, ni de como van los descuentos ni mucho menos los creditos, y la atencion es pesima.. en especial esta señora Niurka Albelay Adan.. te dice que te hace descuentos y cuando vas a mirar la factura no te hace ningun descuento.. en terminos generales muy pero MUY MALA LA EXPERIENCIA CON ESTA GENTE.. NO VAYAN.. HAGANME CASO Y SE VAN AHORAR MUCHOS DOLORES DE CABEZA..

(Translated by Google) Worst shopping experience I have ever had in my life. The attention in the store is a lack of respect, the follow-up of Ms. Celina and the manager, Ms. Rayma, in my purchasing experience is a total shame. I was poorly advised because I bought a queen bed that is not compatible with the adjustable bed that the store suggested to me. My family has already had two accidents because the bed is not compatible with the suggested adjustable base and the bed cannot be returned. because it is supposedly final sale. All my furniture arrived damaged and in poor condition, the company failed to comply with its policy in the premium delivery section point no. 6 where it says quality inspection that they undertake to inspect the furniture before being delivered and that never happened, therefore I do not understand how their Their own laws do not apply to them but they do apply to the client, because at this time either I cannot use the adjustable base properly or I have to disassemble the bed and not use it. My wife made the claim and I had to contact customer because they didn't call her back and incredibly she did a review on Google and in less than 10 hours someone responded to her comment and they also called her from City Furniture to see why she had posted that review. I don't understand how customer service has time to respond to Google comments but not to respond in time to customer complaints. My daughter's mattress was subject to the claim because it never inflated and you have to wait more than 15 days for a change, that is not acceptable, today when they came to exchange the products, even the delivery guy said that there was never a mattress that that happened to him. All wrong and unacceptable (Original) Peor experiencia de compra que he hecho en mi vida. Una falta de respeto la atencion en la tienda, una verguenza total el seguimiento de la Sra Celina y la manager la Sra. Rayma en mi experiencia de compra. Fui mal asesorado porque compre una cama queen que no es compatible con la cama adjustable que ella mismas me sugirieron en la tienda, mi familia ya ha tenido dos accidentes porque la cama no es compatible con la base ajsutable sugerida y no se puede retornar la cama porque supuestamente es venta final. Toda mi muebleria llego danada y en malas condiciones, la compania incumplio su poliza en el acapite de premiun delivery punto no 6 donde dice quality inspection que se comprometen a inspeccionar la muebleria antes de ser entregada y eso nunca sucedio , por tanto no entiendo como sus propias leyes no se aplican a ellos pero si al cliente,porque en estos momentos o no puedo usas propiamente la base ajustable o tengo que desarmar la cama y no usarla. Mi esposa hizo el claim y tuve que contactar a customer porque no la llamaban de vuelta e increiblemente hizo un review en google y en menos de 10 horas alguien respondio a su comentario y tambien y tambien la llamaron de City Furniture para ver porque habia puesto ese review. No entiendo como customer service tiene tiempo para responder comentarios de google pero no para responder en teimpo los claims de los clientes. el colchon de mi hija se sometio el claim porque nunca llego a inflarse y hay que esperar mas de 15 dias por un cambio, eso no es aceptable, hoy cuando vinieron a hacer el exchange de los productos incluso el delivery guy dijo que nunca habia un colchon que le pasara eso. Todo mal e inaceptable

Great customer service. In and out real fast.

Hi, I had a poor experdue to piece of furniture I bought on the clearance section. It looked really nice on the store, but when it was delivered it had multiple damages and many dirty areas that were not shown. It was a very poor experience

(Translated by Google) If I could give zero to this particular store and Ashley Furniture as a company I would give it to them. The behavior of the store and the company is really a shame and a scam. After going to the store I decided to make my purchase online because there were better offers, however an online agent advised me to go to the store and it was the worst decision and my worst shopping experience in the United States. On 4/12/24 I made my purchase, Ms. Celina Blimblich and the store manager, Ms. Rayma, assisted me because even though the online agent had separated a special tempur pedic mattress in my cart, it did not initially appear in the store. and they only offered me the Tempur Pedic mattresses at regular price, but that day they were nice although the truth is I had all my pre-selected items, they did not do any sales management, easier sales commission earned. My delivery arrived on April 20 and all the furniture came broken, some with severe damage: two queen beds, one of the mattresses with stains, the other mattress had not inflated 72 hours later, the dresser was completely cracked and the box spring It also came with damage. There began a nightmare for my family. The customer service of this company is the worst, it does not work on Sundays, the store's responsibility with the products sold is zero, do not expect them to follow up on your order in any way or take any action if your furniture does not come with the quality that so much They promoted the day of the sale. The next day after the delivery I sent an email to Ms. Celina in the morning telling about my experience and I did not receive any response. When I went to the store to request help, both Ms. Celina and the store manager told me that they could not help me. help more than make the claim that it was my responsibility as a client to make the pertinent claims. What is the point then of buying furniture in the store. I returned home and made my claim and sent a copy of this claim to the manager and she was never even kind enough to answer or confirm my email. The customer service is horrible and if the worst mistake is buying furniture here, double mistake, buy the 3-year warranty because the only thing you are buying is the store's right to send you broken furniture because you already paid to have it repaired for 3 years. ;you. Read the customer reviews on Customers in Customer Affairs, you will see that it is an organizational culture of scamming and getting things done throughout the United States and many customers report similar problems and solutions that do not benefit them. The customer service and the escalation department are another shame, how are they going to tell you that you cannot return the damaged furniture when they have been the first to violate their policy and no one inspected that furniture in such a way that it met the required quality before delivery ? (Original) Si pudiera darle cero a esta tienda en particular y Ashley Furniture como compania se lo daria. Realmente es una verguenza y una estafa el proceder de la tienda y de la compania. Despues de haber ido a la tienda decidi hacer mi compra online porque habia mejores ofertas, sin embargo un agente online me aconsejo ir a la tienda y ha sido la peor decision y mi peor experiencia de compra en los Estados Unidos. El dia 4/12/24 efectue mi compra, me atendio la sra Celina Blimblich y la manager de la tienda la sra Rayma porque aun cuando el agente online habia separado en mi carrito un colchon tempur pedic en especial no aparecia al inicio en la tienda y solo me ofrecian los colchones tempur pedic en precio regular, pero ese dia fueron nice aunque la verdad yo llevaba todos mis articulos preseleccionados, ellas no hicieron como tal ningua gestion de venta, comision de venta mas facil ganada. Mi delivery arribo el 20 de abril y todos los muebles venian rotos, algunos con danos severos: dos camas queen, uno de los colchones con manchas, el otro colchon 72 horas despues no se ha inflado, el dresser venia rajado completamente y el box spring tambien venia con danos. Ahi ha comenzo una pesadilla para mi familia. El customer service de esta compania lo peor, no funciona los domingos, la responsabilidad de la tienda con los productos vendidos cero, no esperes que hagan seguimiento de ningun tipo a tu orden o haga alguna gestion si tus muebles no vienen con la calidad que tanto promocionaron el dia de la venta. Al otro dia de la entrega le envie un correo a la sra Celina en la manana contando mi experiencia y no recibi respuesta ninguna, al personarme en la tienda para solicitar ayuda tanto la sra Celina como la manager de la tienda me dijeron que no me podian ayudar mas que hacer el claim que era mi responsabilidad como cliente hacer las reclamaciones pertinentes. Cual es el punto entonces de comprar muebles en la tienda. Regrese a mi casa y hice mi reclamacion y envie copia de esta reclamacion a la manager y nunca tuvo ni la gentileza de contestar o confirmar mi correo. El customer service horrible y si el peor error es comprar muebles aqui doble error comprar la garantia de 3 a;os porque lo unico que estas comprando es el derecho de la tienda de enviarte muebles rotos porque ya pagaste para que te lo reparen durante 3 a;os. Lean los reviews de los clientes en Clientes en Customer Affairs, veran que es una cultura organizacional de estafa y hacer las cosas en todos los Estados Unidos y muchos clientes reportan problemas similares y con soluciones que no los benefician. El customer service y el departamento de escalaciones otra verguenza, como te van a decir que no puedes retornar la muebleria danada cuando ellos han sido los primeros en incumplir su poliza y nadie inspecciono esos muebles de forma tal que cumplieran con la calidad requerida antes del delivery?

(Translated by Google) Good deal (Original) Buen trato

Great selection of very effortable pieces; takes time to choose from many choices. Good customer service.

The sales representative MARIA REBULL was very attentive, helpful and patient. She walked the whole store with me up stairs and downstairs and yes I was able to make a purchase.

(Translated by Google) Very well attended, super service, I left very pleased by Marie Rebull ❤️❤️ (Original) Muy bien atendida un súper servicio salí muy complacida por Marie Rebull ❤️❤️

Tamara the best. Alway coming back to her Thks

Gio and staff were super helpful and nice. Gio went out of his way to help and make our experience wonderful. 5 stars all the way!

(Translated by Google) Excellent service and kindness, good prices and quality (Original) Excelente atención y amabilidad, buenos precips y calidad

All good here at Ashley Hiallah got just what we needed! Sales Lady was excellent Enid Rivera

Salespeople are amazing 🤩 We also love to go upstairs to the discounted items. We’ve bought pictures for as little as $25 set price and the rugs are a must see. Very nice store I highly recommend checking them out!!!!!!

(Translated by Google) Excellent service (Original) Excelente servicio

We are very pleased with the assistance the Store manager Franklin provided us. He was professional, courteous and made the purchase very smooth. I’d like to thank Nilda as well for her assistance.

Damian was very knowledgeable and personable. It was a great shopping experience.

(Translated by Google) A wonderful experience, the service, letting us see first without any pressure. Argenis J provided us with extraordinary, exceptional service, we loved it, I am and we bought up to a little over budget. (Original) Una experiencia maravillosa, el servicio, nos dejar ver primero sin ningún tipo de presión. Argenis J nos brindó un servicio extraordinario, excepcional, nos encantó, estoy y compramos hasta un poco más alto del presupuesto.

Enid and Carlos sales rep and the managers there are very helpful and kind to their Customers.

Great Customer Service.

(Translated by Google) I had no problems with the delivery of my furniture. I am very happy with the purchase. (Original) No tuve problemas con la entrega de mis muebles. Estoy muy feliz con la compra.

We came to Ashley hialeah to look around and buy a few knick knacks,, Carlos was so helpful we ended up buying our new mattress, recliner, bar stools, book shelves and decorations. It was hours in here and he was so helpful showing us around and helping us choose, service was 10/10 thanks Carlos

(Translated by Google) Professional and efficient treatment (Original) Trato profesional y eficiente

I bought a complete bed and they supposedly delivered it to me the next day, while in the purchasing process, they changed the delivery date and forced me to buy an extended warranty! On the day of delivery they gave me a bed that did not correspond and was incomplete, they told me that they would solve it and a full week passed and when I received the correct bed, it was also incomplete, I called and spoke with the store manager and she told me that I have to call costumer services and I call costumer services and they tell me that it is the saleswoman's mistake, that she has to answer me! It's been 23 days and I still haven't received any solution. Worst furniture store!

(Translated by Google) Last February I placed an online order for a dresser with its mirror, where only the dresser was delivered to me and later they would deliver the mirror, this never happened because they canceled the mirror, I have tried to contact customer service and the supposed seller never shows up to redo my order, conclusion I was left with my order incomplete and helpless at the same time, no one gives a clear answer TERRIBLE SERVICE (Original) El pasado mes de febrero realicé un pedido on line de una cómoda con su espejo, donde solamente se me entregó la cómoda y posteriormente me entregarían el espejo, esto jamás ocurrió porque me cancelaron el espejo, he tratado de comunicarme con atención al cliente y el supuesto vendedor jamás aparece para q me rehaga la orden conclusión me quedé con mi pedido incompleto e impotente a la vez, nadie da respuesta clara PÉSIMO SERVICIO

(Translated by Google) Excellent attention (Original) Excelente atención

So far the customer service has been amazing Placed order for dining room set Applied non used insurance credit to purchased Will keep you updated on delivery and install 👍🏻

Carlos was amazing. I highly recommend his services and those of the store in general. Thank you 🙏🏻🙏🏻🙏🏻

DO NOT BUY FROM THIS COMPANY!!! If i could give this place negative stars i would. I bought a $2000 sofa along with a warranty (+400) less than 2 years ago and Ive had to have the sofa “inspected” by their technicians multiple times and for them to send replacement cushions (because the sofa cushions sink every 3-4 months) is a nightmare! They dont want to help you. They sale bad products at top prices and lie about their warranty. DO NOT BUY AT THIS STORE OR BRAND!!!!

We received a friendly and professional service.

Our experience was excellent thanks to the care and attention Carlos Silva dedicated during our visit to the showroom. Carlos was able to meet our needs shopping for a new kitchen set. Thank you so much!

Thank you . I’m really happy with the service.

(Translated by Google) Thanks to Ashley Store, for the excellent attention they gave us when choosing the furniture we wanted, excellent treatment from Tamara, I highly recommend coming to Ashley to choose the best furniture, quality, service, payment methods and excellent treatment. Thank you 👍🏻😀 (Original) Gracias a Ashley Store, por la excelente atención que nos brindaron al momento de elegir el mueble que queríamos, excelente trato de Tamara, súper recomiendo vengan Ashley para elegir los mejores muebles, calidad, servicio, formas de pago y excelente trato. Gracias 👍🏻😀

Niurka is a wonderful sales associate she was very helpful and attentive will definitely recommend her and the store for furniture needs

I wasn’t able to walk around the store peacefully after telling the lady that was following me around that I would let her know if I needed anything. I got a couch and asked for premium delivery as I live on the second floor. They didn’t put it the delivery directions correct and my couches were left downstairs.the delivery guys told me the sale reps are known for this.

I was really satisfied was my first visit to this store 5 points for Victor the sales person very friendly and professional I am in love with my dinning table set can't wait to receive it !!!

(Translated by Google) Excellent (Original) Exelentes

I went into this location looking only for a couch and a dresser and due to the exemplary customer service of Enid R., I walked away with a full living room set, tv stand and dresser. I was acknowledged and greeted as soon as I walked in the door. Enid asked a few questions on what I was looking for and immediately went to work looking for pieces that matched the vision I had in my head! She was detail oriented, knowledgeable and courteous. I had previously walked into another furniture store where no one even said hello, so Enid’s customer service was such a blessing. She made the process so easy and explained every portion of the purchase. I had been so stressed about the entire purchase but thanks to Enid, the entire experience was enjoyable! I can’t thank her enough!

I arrived to Ashley with no plans to purchase anything and was instantly greeted by Mike who has the warmest personality ever. He asked me what I was looking for I told him and he made sure to show me key pieces that was specific to what I was interested in. After much debate I decided to get my furniture with them not because I loved the items I chose,I really love them! But because of how great Mike was. Having a great sales person is the best you can ask for in a setting like this because you just never know. He was very patient, understanding and paid attention to every detail. Left happy with my purchases and I will be coming back to Ashley if I ever need anything for sure. Thank you Mike for going above and beyond.

(Translated by Google) Magnificent (Original) Magnifica

(Translated by Google) The attention and service they offer is super, I loved it (Original) La atención y servicio que ofrecen es súper me encantó

Professional, courteous staff.

(Translated by Google) I had a spectacular experience. The salesperson Marie Redbull was very professional. and attentive, I left very delighted and happy. (Original) Tuve una experiencia expectacular , La vendedora Marie Redbull fue muy profesional y atenta, salí muy encantada y contenta.

(Translated by Google) Excellent attention and service from agent Marinel, she assisted us with great patience and kindness, thank you 🙏 (Original) Excelente atención y servicio de la agente Marinel, nos atendió con mucha paciencia y amabilida, gracias 🙏