Ashley HomeStore Inverness, FL 34453

My new mattress set arrived yesterday. Had a great night sleep and can't wait until the weekend when I am able to sleep in! Lori - yes there was a cat and a half......

I had a great experience at this Ashley location. Lori helped me out so much and we got a great deal on the Memorial Day sale.

Staff is warm and inviting. Offers a variety of solutions. Felt like I was at home. A+++ would highly recommend!

It's a small store but had a good selection & the staff was very helpful without getting in the way. They let us browse & when we found something interesting were very helpful, especially Bryan who waited on us. Good store.

My furniture will be delivered in August but I wanted to share that I had a great experience at the store. I find that customer service is a term that most companies no longer deliver. I have to say that the Ashley HomeStore in Inverness has not forgotten that aspect of a great buying experience. The staff went above and beyond what I expected even though they had a tech problem that would have sent most salespeople over the edge. Thank you Bryan!

Call the store in Jorgina was able to help me with the transaction all done by Phone

Call the store in Jorgina was able to help me with the transaction all done by Phone

I believe Alex helped me, super nice lady.

I placed my order mid november with a delivery date of 12/17 only to get a call on 12/15 saying 1 piece was back-ordered but the remaining 2 would be delivered. I then received a call on 12/16 saying none would be delivered until 12/30. Now on 12/28 I get a call saying my delivery is set for 12/30 between 8am and noon. 12/29 I get another call saying my delivery will not happen because their trailer didnt come in! ���� This by far is the worst dealing I have ever encountered with any retailer.

Sadly my order was not received on time and once it was finally delivered 10 days later it was in unacceptable condition. The table had multiple scratches so I contacted the store and spoke with Morgan. I had previously asked for the delivery fee to be waived and they agreed to take off half but they never applied the credit. Morgan proceeded to tell me that she had left several messages which was completely false!!! She was rude and totally lied about calling. I have contacted corporate and still have not received a response. I have had to resort to filing a dispute with my credit card company! All of my furniture is from Ashley but this is the first time I ever bought anything from this store. I will never return to this location or purchase another piece of furniture from Ashley!

Super overpriced, cheaply made furniture that is more for style than for any sort of comfort.

Terrible experience!!! MaryAnn is their only saving grace, she was wonderful- the rest are pathetic liars!!!

We ordered a Temper Pedic mattress from this Inverness store. After promised delivery dates weren't full filed because we weren't in their delivery area and they only deliver in this area every other week, that was changed and we were suppose got it the 9 of May and got it the 16th of May. Upon delivery we found a grease type stain on the mattress we wanted it exchanged. We slept on the mattress approximately a week. The mattress was a firm mattress and really helped to solve my back problem. Our new mattress arrived and it was a soft mattress. I was told that that mattress had the same model number as our original mattress. So they said it was the same mattress, but the density of the mattress was completely different. I was told when I called that the manager was away on vacation and would be back on Sat. June 3. I was also told he was contracted and we received our replacement so do not expect another exchange. He's never called me and today is the 5th, all this bullshit and it only cost me $6,600 dollars, that's 6 thousand 6 hundred dollars.