Ashley HomeStore Inverness, FL 34453

Great service. Polite and easy to converse

Very great customer service.

John and Jay were helpful and patient and gave us personal attention. Furnishing a new home, will be back for all future needs and will gladly recommend to everyone! Thanks guys!

I am very satisfied.The salesperson,Billie,was very helpful,and wasn't pushy at all.She gave me her card.I took a day to think about it and called her back to make my purchase.

Experience was great as usual. Ashley resources who work at Inverness are the best. Always helpful and accommodating. I wish it was a bigger showroom with more options viewable and available for immediate pick-up!!

I have been speaking to Steve on the phone regarding some furniture pieces I was looking for and he was extremely helpful. Some of the pieces were on back order so we arranged to get what I could within a couple days and he told me when the other pieces would be available. I have always been happy with Ashley and have bought furniture from them before, even recently bought a sectional and will continue to purchase from them again.

Good quality, great price.

Nice store.

Steve was the best! He helped me find the perfect couch after all do the sleeper sectionals were out of stock! We did this all over the phone and was even able to honor free shipping! I’m so grateful for this experience. I work in the credit card industry and have had to dispute multiple furniture companies for providing a poor experience or not delivering furniture, but I will definitely be going back to Ashley in Inverness for all of my future furniture needs!

Great experience! Very friendly & helpful.

Billie is a very kind lady who guide us to choose the right bed set four our son. Excellent customer service. We will come back for our master beset soon.

The sales person was very friendly and understood what I wanted and handled the transaction very quickly and efficiently.

The experience was great no high pressure sales here just salesman ready to help get u a discount or financing on your new furniture . Will recommend to friends and family and be back to buy a bed and another couch. Thanks guys

Stopped in on a whim after a rather disappointing experience with a competitor, as I am furnishing an Airbnb. Billie was the epitome of my favorite kind of salesperson: not pushy, worked hard to find the three beds I needed at a reasonable price, friendly, understanding of my needs. Rather than do a lot of comparison shopping to maybe save a little, I bought all three beds with mattresses on the spot. While the beds will not be delivered for 4 weeks, so I cannot vouch for their quality, I would recommend Ashley and Billie Faber.

Steve and the rest of the floor staff were a hoot! We had a great experience with all of the friendly people at this location

The service at the store was amazing ,they were not pushy at all. They let you shop at your leisure ,that is how I like to shop.Loved it! The salesman made the purchase very quick and easy ,but still waiting on delivery to be fulfilled.Will update later.

Our purchasing experience was great. The sales staff was very helpful without being pushy. However, that is where the good experience ended. Immediately after our furniture was delivered, we discovered that a chair was damaged (this may have occurred when they rolled it off the truck and it fell to the pavement). We have been trying to resolve this for well over a week now. We have called multiple times and even went back to the store. We have wasted hours on trying to get a resolution - we want a new chair. If they offer you the insurance, don't bother, it is evidently worthless.

Ashley Homestore is a complete garbage company. Nearly everything I purchased was damaged. The rest was poorly built. Everyone in their customer service department should be FIRED. I will NEVER return.

They approved me but then they closed my account since I didn't use their credit card within 3 weeks. July 08, 2021 @7:05pm I guess I don't a letter or note from anyone at the CORP since I told the truth. It just wasn't fair to me for them to approve me but close my account before I could use it. I only had it a month, I had to figure out a design to create in my home but they close my account when I wenbto use my card, it was so embrassing and through me fo a loop. I wish they would consider in giving me back at a $2500.00 credit limit.

I will NEVER buy from Ashley again. I had a living room set when it was delivered was clearly dark brown, I ordered Saddle. The reasoning was the showroom lighting. Happens all the time they say. Then fix the lighting. The dining set was not the right wood, but by that time I was just tired of arguing about it, so I kept it. Then I had the unpleasant experience of dealing with customer service when the wood on my coffee and end table shrank and split. Customer service dropped the ball. I sent pictures and contacted them 3 months prior to moving. The story was if you move from the delivery address it's not covered. Does that even make sense ? Needless to say after all the aggravation I will never buy Ashley again. In addition I have shared that story with many of my friends and even some people I didn't know. This was the Ashley store in Richmond VA but their policy is I'm sure the same everywhere and customer service most likely as well. The last email I sent to customer service never even got a response. Way to go Ashley, you need to step up and back your.products.