Ashley Store | Jacksonville, FL 32246

Excellent service by JQ Walker

Brian and Michele helped me buy my first sofa and ottoman for my first apartment. I lost my phone in the store while shopping and everyone was polite and helped look for it. Coming back for more furniture in the future !

Zack 👍👍👍

Zach helped us immensely with discounts and a great attitude which made shopping easy.

Brad was great & helped meet our furniture needs.

Scott was fantastic!! Very friendly and knowledgeable, we can't wait to have our new reclining love seat delivered! Thank you Scott!

Maria helped me a lot, she advises me and is very kind and attentive, she gives you time to look, I just came to look and she helped me so much that now I have my furniture for my house. Thank you very much

Payton did us a good deal

Peyton is the bees knees

Payton was great

Scott was extremely friendly and super helpful finding a couch for my friend!

Scott was great!!!

I visited Ashley at Town Center today and had the most wonderful experience! I was met by Amos and after a brief introduction, he listened and knew exactly what I was looking for. There was no pressure whatsoever! Just a completely pleasant and professional interaction. Thank you Amos and wishing you all the best in the future!

We had a great experience shopping at the Ashley River City store in Jacksonville, mostly due to the the wonderful assistance from our salesperson, Kalee H. Her approach was so different from what we had experienced at competitor's stores. She stayed with us, walked through different purchasing scenarios, was knowledgeable about the products, and how the store worked. She was always honest, and we never felt pressured. She definitely earned the sale, and Kalee kept her word on post sale follow up. The delivery was fast, the delivery techs worked carefully, neatly, and assembled everything in a manner that showed they knew what they were doing. Finally, the furniture quality was far better than we saw in other area stores. A very happy first purchase!

Russel was super helpful in us finding our perfect couch, will definitely be back to see her for any future purchases

Russel was amazing trying to help us find a new sectional and going over all of the details.

Scott was very helpful

Peyton was so nice to work with! Incredibly helpful, and the most genuine guy. He wasn’t pushy and gave us room to shop - didn’t pressure us to make any decisions until we were ready! Highly recommend.

Brian was very helpful and informational

Brian was fabulous!!!!

Brian did a great job showing us exactly what we were looking for, but letting us venture around!

Brian at Ashley Furniture went above and beyond for what I was looking for! 10/10 recommend

Russel it is the Best sales Representative ever!

Russel was wonderful! She was so helpful and super nice. She got us a great deal

We came to purchase a mattress and Gerard Taylor assisted us. Gerard was amazing and very knowledgeable!

Brad was helpful and gave us a good deal!

Brad was helpful and amazing. He guided us perfectly and assisted in what we exactly needed

Peyton is wonderful- patient A+ experience!!!

Russel was fantastic! She was very helpful and not pushy! I’m so so glad we got her to help us find the perfect bed frame for my son! We will be back for any more furniture needs!

Brad was phenomenal at helping us find our sectional!

Brad was extremely helpful and dynamic in giving multiple options for our furniture purchase.. he was able to give creative options, manager deals, faster deliver times to make our entire purchase smooth.. strongly recommended!!

Gerard was super quick and helpful and no pressure at all. Definitely ask for him on your next visit for furniture!

Scott Spencer was very kind and helpful!

Brad Barrett made it easy-great service

Richard was so great to work with, I never felt pressured, he was around and close by when we had questions but never hovered. He was very knowledgeable and offered great advice about things to look for and pay attention to as well as an In Depth explanation about how the warranty works and what’s covered. I would definitely work with him again, thank you for a great experience.

We heard about the tempur pedic mattress sale and immediately knew we had to come! Kalee helped us find the perfect mattress! She was really knowledgeable about the differences and details! Great experience overall :)

I just bought a couch from Richard. He did a great job and answered all of my questions!

Samer made my experience very easy and comfortable! I came in ready to invest in furniture, and he walked me through great options that fit my purchasing goals as well as helped me find very affordable pieces. We are very pleased with our purchase and our customer service in store and will be back!

Scott was extremely helpful!

Gerard was great!

Brad was awesome ❤️❤️❤️🥰

Brian treated us right very happy with our purchase

Brian was so helpful and patient, great experience!

Russel was so sweet and kind. She is very professional and knowledgeable about all the items my wife and I was looking for. I would recommend her to anyone I know. I will definitely come back and shop again.

Great experience with Justin L.!!!

Brian was very help in our purchase of a new couch. He was attentive, informative and well educated on the process. Thank you Brian!

Scott was helpful!

Richard was helpful when I was in store. He helped me get the best deals, so thank you Richard.

Richard is great.

Alda made the buying experience easy and pleasurable! Superb customer service with a pleasant smile.

Marie was so helpful and so patient!!!

Brad was great

Kalee is such an amazing worker she showed us exactly where the sofas were and helped us look through everything.

Kalee is a wonderful human being so kind and loving

kailee was a nice employee !!!

(Translated by Google) Kale helped me! (Original) Kalee helped me!

Scott was so helpful! Love Ashleys!

Definitely not coming back to the stores. The whole process is would delivery with the sales guy. Ray He was asking so professional and nice. He gave the phone number have an issue with a delivery problem with the product I call him. He never even call back. He never even answer the phone so it’s really fake to be like that. Just pretending from the customer soon as they buy the product you don’t care anymore. The whole customer service. I have to call like eight times, it was absolutely insane. I have to deal with the delivery guys. Oh my God I will never come back to the store again.

Alda was awesome.

Marie was wonderful! Very helpful.

Samer was so helpful to me with my new purchase! And a great deal! I will be back!

Brook-Lynn is wonderful! Great thanks to all of her help and knowledge.

Justin

Justin

Justin

Waited two months to receive my bed frame and it was packaged with no thought whatsoever. The wood is chipped and scratched from being in the box they delivered with no packaging or foam to prevent this from happening. Poor quality and workmanship especially for having to wait this long to receive it. Highly disappointing/ would not recommend ordering from them. They want me to wait another month or two to receive a new one and will not pickup this damaged furniture. This is ridiculous I have a huge box taking up a bunch of space for another month or two while I wait.

RUSSEL IS THE BEST WORKING IN ALL OF FURNTIURE

Russel the greatest and sweetest worker here

THANK YOU SCOTT !

I needed to buy a couch. Gerard Taylor was super helpful and informative. The whole process was very easy. Highly recommend and will be coming here for all future purchases.

Our sales rep Eric g. Was incredible! Can’t wait for the new livingroom set :)

BRAD was excellent!

Scott was so helpful

Justin was amazing! Super helpful and insightful

Justin was great.

Brook- Lynn was such an angel! She did an amazing job assisting me with finding the perfect furniture for my new home. Just ask for “Brook-Lynn” and you will be well taken care of!

Gerard Taylor showed us a great time. He was patient with us while we tried every mattress 10 times and walked us through everything. Thanks!

Fast and easy purchase. Ray was not in when I returned however Gerard was happy to help complete the sale.

Thanks Gerard for your assistance. Displayed great professionalism and customer service.

Gerald Taylor

Gerard made everything very simple. Prices were reasonable.

Ask for Brook-Lynn when you visit! ⭐️⭐️⭐️⭐️⭐️

Marie is awesome!!

We were able to have the best customer service and help looking for our new couch and ottoman for our home. Kalee was so helpful and kind. We were able to find exactly what we were looking for and under 30 minutes. She even helped us with very flexible and easy payment plans for our furniture. We will definitely be coming back to get more pieces from ashley furniture and definitely using Kalee when shopping here !!!

Richard was very nice and helpful.. my girlfriend is pregnant and helped us pick out the perfect mattress. Richard was also very patient as we looked at a bunch of furniture and just couldn’t make up our minds. Very sweet person! Thank you Richard.

JQ was an amazing sales person at Ashley Homestore at the Town Center. He went above and beyond to answer any questions and also texted back me even when he was not at the store to help me . If looking for anything ask for JQ!

I had an amazing experience with Kalee. She was incredibly knowledgeable, patient, and attentive to my needs, helping me find the perfect pieces to match my style and budget. She made the whole process smooth and enjoyable, answering all my questions and providing great recommendations without any pressure. I highly recommend Kalee for anyone looking for exceptional service!

Thank you Brad for the great customer service that i received when i came into Ashley, he was attentive and by my side every step of the way!! Go see Brad when you go in there, he’s passionate about what he do and that’s why I would recommend anyone to work with him!! Thank you Brad!!💙

Worked with Ray J, he was super helpful. I was able to comfortably shop and provide honest feedback without being pressured into a decision. He allowed to walk through the stores and even go back and look at different choices. He was able to stage a dining table to complete the look for me and I was able to make more of an educated decision and purchase. He was able to get my furniture at a beautiful price which allowed more money back into my pockets while still getting the furniture I wanted. Ray was very patient and honest. I trust him with my future purchases and will be back for any future needs.

Gerard was great!

Brad was absolutely wonderful

Brad was terrific!!

Brad was making the purchase real easy and quick 10 star experience

Kalee was absolutely incredible! Such a great experience purchasing our new furniture with her! And spot on with showing you exactly what you are asking for! She made herself available during the day when we made a trip home to measure our space, answered all our questions and was so polite and patient. So pleased, can’t wait for my delivery!

Brad was very helpful!

Justin

Gerard T was so helpful when I was trying to find a rocking chair ☺️

Samer was wonderful to work with. He helped me find furniture that matched and would fit in all my rooms. He did an amazing job.

Maria is amazing and easy to work with!

Richard helped us find a good quality couch.

Brad was great to work with. If you come here to get anything as for him!!! 10/10 would recommend.

Alda was wonderful and helped get us the best price for our dressers!

Gerard was great , Very helpful with our new Dinning table for our home.

The sales experience was good but the delivery experience was a nightmare. Took 3 months to get everything. Bought 12 items from River City Dr store for a lot of money. Had issues with delivery of few items. Would come damage or incomplete and twice brought a rectangle table that was supposed to be round. More to story, but one damaged item they claimed discontinued and couldn't replace. So we found it at a clearance center nearby and they picked and delivered. They offered no compensation for it being a clearance item, the months of delay or the fact we had to find it for them.

The sales rep Russel was wonderful, she saved me from making a bad purchase. She was very informative and showed me and my husband a lot of different options and never pressured us to purchase. She was so patient helping us configure our sectional. I was so happy that we came here.

Ms Russel was very nice helping me with my purchase, she pointed me to the right direction to get the best deal on a furniture. I recommended her to get the next purchase.

Thank you Zach

Zach was an outstanding sales rep. Very thorough and answer all my questions. Welcomed me in with no pressure to buy. Thank you Zach for your assistance in my search for a sectional.

Russel was amazing. Helping us with everything, answered all our questions. Highly recommend.

Russel is the BEST!

Gerard was very efficient and helped me get what I needed with no fuss! Thank you!

Zach was the best , he helped me a lot , I’m so grateful to have met him ! I will be buying all the furniture for my brand new home here !

Richard was great!

Scott was helpful.

Excellent staff and service. Gerard and Michel were amazing and extremely helpful. Best Ashley experience I’ve ever had. Definitely recommend stopping by this location

Scott was very helpful explaing everthing great help and service

Gerard was great!

marie was extremely helpful she gave us many options and made sure me and my mom found something we both liked highly recommended seeing her anytime you go to ashley’s

Russel was very kind, educating and helpful; we enjoyed our experience with her!

Russel was amazing and was very informative and personality was awesome!

Thank you to Gerard for your help picking out our beautiful sectional sofa!

Kalee was the most helpful sales woman I’ve dealt with at Ashley. My partner and I were very indecisive walking in the door and found exactly what we were looking for, great deals, and helped with the financing side as well. Great experience!

Kalee assisted us with our purchase. From the door to the floor, she was very helpful! She is definitely the reason we will return!

Kalee was great ! Helped so much

I have been to this store twice. Each time, coincidentally, I got the same sales person. The first time, he greeted me at the door and then literally watched me as I walked around the store. It was so annoying and it made me feel uncomfortable. When I asked him questions, he wasn’t helpful at all. I was really interested in about $7,000 worth of furniture. I couldn’t buy anything at that time because I wanted to bring a floor sample for my new home. I went in today with the intent to purchase, and the same salesman not only walked around the entire store watching me to where I felt uncomfortable, my mother and I overheard him talking about us to another sales associate and calling into question if we could afford the furniture. I was so mad, I left. I went to Baers and bought much better quality furniture where I didn’t feel bullied into buying something. You lost a huge sales today due to your high pressure sales techniques - if you’re looking for furniture literally go ANYWHERE else there is so much better customer service and quality in the area!

Excellent experience - Marie was very knowledgeable and helpful!

We worked with Brad , he went above and beyond the help us find the furniture for our new home

Brad was awesome with us and took the time to make sure we got the best deal on our furniture!

Richard was very helpful in our shopping experience today

Scott was very informative and helpful with all the information about was I was purchasing and helping with any questions I had about the furniture. Highly recommend Scott!!!

Brooklynn was amazing!!!

Scott was great!!

Scott Spencer was helpful & provided great customer service.

Scott was great when we came and got our new furniture very efficient

Marie was very nice, helpful, and not pushy. Thank you Marie

I had the pleasure of working with Brian at the St. Johns town center, he was very patient and knowledgeable I actually called back several times to speak with him regarding the many questions that I had, he even measured the furniture for me to ensure that it would fit in the desired space. I will definitely be returning If I'm ever in the need again for furniture.

Excellent shopping experience! My family has shopped this store over the years, and always finds the perfect pieces for our collection. Brian was a very attentive associate. He dedicated his time to helping us find what we needed and even followed up. Thank you so much!

Brad was amazing helping us to select my new sofa.

Great quality furniture and Gerard was very helpful and professional.

Brian was great!! So helpful, great personality, and knowledgable!

This review is long time overdue! 2 months ago I stopped by and worked with Brian on choosing some high chair. He was really patient, knowledgeable of products while keeping my budget in mind! Highly recommend!

Brian at Town Center Ashley's was great

We walked into Ashleys just to browse for the future and we were greeted by Brian. He was very knowledgable and was able to answer any questions we had while walking through the store. We ended up purchasing a couch same day and could not be happier with our purchase. We will be back to see Brian in the future. The Friebels

Brian at Town Center Ashley Furniture was great. He let us look around and gave us time to decide on the pieces we wanted. He followed up with us and remembered us. Would recommend him to family and friends.

Scott was a terrific help!

Brad was amazing. Made the whole process quick and smooth. Plus great customer service!!

Was an honor and pleasure! Outstanding work

Marie was an absolute pleasure to work with today. She listened to what I wanted and helped me find the perfect piece. Don't hesitate!!

Evvy is amazing! She set up my entire house and I absolutely love it

Had the best and most easiest experience finding a dining room table with Kalee. She listened to what my style is and showed me exactly what I would want. she's phenomenal so i'm going straight to her when I buy my bedroom set in a few weeks. go Kalee!

Scott was very helpful

Scott was super helpful and we found exactly what we needed thanks to him

Gerard did an excellent job. I’m excited with my new purchase!!

My salesman was a tremendous help. We went into the store with our minds set on a sectional. We really wanted a manual recliner however they are usually power operated. Richard Greenway showed us a 3 piece leather couch, loveseat and recliner which we fell in love with. It sat so comfortably and the color was beautiful and rich looking. Thank you Richard for steering us in a different direction. Thank you again!!!

BRAD is exceptional sales. Very patient and honest.

Look for Brad, he’s amazing. He will help you for all your furniture needs.

Justin is an exceptional employee who consistently delivers outstanding service. He is highly dependable, attentive to detail, and always goes the extra mile to ensure customers and colleagues are satisfied. His positive attitude, professionalism, and strong work ethic make him a valuable asset to the team.

Justin

Russel was wonderful and friendly.

Russel was great. She was amazing and she was so nice and kind to us.

Richard was a great help and very accommodating. Great experience.

Brian was absolutely amazing and super helpful. Made the purchase easy and smooth.

Brad was awesome. Great customer service. This man deserves a raise!!!

Brad was awesome!!!

Kalee was absolutely incredible throughout the couch buying process. If I wasn’t for her I wouldn’t have walked out with the couch of my dreams! Highly recommend going to her for everything you need house wise!

Gerard Taylor was very informative and a great help with our purchase

Gerard Tayloe

This location is really clean and pleasant. Marie was absolutely amazing! My friend and I came in this evening looking for a couch & we left with an amazing deal on a floor set and an amazing experience overall. I want to say that Marie was so pleasant, comical and made the experience so fun and personable. I will definitely bring my business back here.

Ms. Russel, is amazing! We are returning customers . She took the time to listen and met our needs . We absolutely love our dining room set , bedroom and living room furniture! Ms. Russel , went above and beyond even after the furniture was delivered. We had a little hick up with our delivery but She took the time again , after the sale was completed and talked to management etc and solved it for us!! We will definitely return as we continue with our home remodeling . I would strongly recommend you see her for your furniture needs , at the Town center location in Jacksonville, Fl

Amos was amazing!! He showed us everything possible and helped us find exact what we wanted!!

Brad was stupendous! Very helpful!

Brad was great. Got me a good deal.

Scott was very helpful

Brad was wonderful and easy going I be back

BI ad was just wonderful

Scott was great!

Gerard was amazing!!! found my perfect couch

Gerard was amazing

Evvy was the perfect person that we needed to assist us with my dining room! I have lack of style as a single man and she put a woman touch that was much needed I can’t thank her enough

I love how this store set up a presentation for a customer like me that’s more visual. Delivery was very prompt! My wife and I are very happy with Evy services can’t thank her enough

This store was amazing! Evvy helped us with everything we needed for a living room

Evvy was amazing!

Richard was great to work with! He was very helpful but we never felt any pressure from him. We look forward to receiving our new bedroom furniture soon!

Richard Greenway was very professional and helped us out a ton! My wife and I got a great bedroom set and couldn't be happier!

Brad was amazing. He answered all my questions. Didn't pressure you like other sales man. Great experience.

Brad,was very excellent customer service

We had a fantastic experience with Zach today. He was incredibly helpful in guiding us to the recliner we were looking for, while also giving us the space we needed to discuss our decision. We really appreciated that he wasn’t hovering but remained available and attentive whenever we had questions. His balance of support and respect for our process made the decision-making easy and comfortable. Zach did an outstanding job—thank you so much.

Gerard Taylor

Had a really great experience finding my sofa with Brad. Customer service was beyond stellar and he was very informative and knowledgeable. Great experience overall!!

Today we had a goal of buying 2 new beds, and a lounge sofa set for our new family home. We had browsed a few stores before going into Ashley Furniture. We were greeted by Brian, and for the afternoon he showed incredible customer service, great knowledge and insights on the products we were considering, but most of all his energy and human connection was the most impressive. He made our family’s home shopping experience a delight. Thank you, sir!

Zach did a great job in helping me find a recliner that swivels and reclines. He didn't hover over my husband and I while we were testing out chairs and when we were trying to make a decision. Very nice and hospitable.

Justin was great! He helped us quickly and was professionally.

Peyton was very friendly, knowledgable and made our experience very easy!

Thank you Marie from an amazing customer experience! Truly a professional and great person!

Best place, especially Richard!

David was great! Very helpful!!! Thank you

Gerald and Michelle did great! Thanks!

No good

Mr Scott was so helpful

Mr. Scott was very great very helpful very cute very sweet thank u so much For showing us the best bed at Ashley furniture

Great experience with Kaylee! She was super helpful and friendly!

Gerard was patient and kind throughout my shopping experience. Very knowledgeable with the product and that gave me a great sense of comfort. Thanks a million

Brad and Orlando are absolutely amazing!! Brad is very patient and listened to my needs. Brad made marvelous suggestions!! Brad and Orlando are very kind. I truly appreciate all of Brad’s help!! They truly represent the Ashley brand family THE BEST!! Brad is a true gem!! When you see them please take great care with them! If you need help with your purchase, you are in the right place!! Thank you so much!!!

My visit was amazing with Orlando he help me and found everything thing I need and was so patient with me I love the furniture store my favorite beyond any other

Worked with Brian and he was awesome!

Worked with Ray, he was helpful and able to make our visit easy and simple! Would definitely recommend and use again!!

Richard knew his stuff, wasn’t high pressure, and gave great service

Really great experience.! Russel was very helpful!

Brad is the best! Not pushy like some salesman can be - patient & kind. The store is beautiful & all the staff extremely friendly.

What a day! Decided to go “shopping” for a king size bed/matress. Met Brad and made a purchase same day. Outstanding product to choose from at Ashley and great help, knowledge, and personality from Brad led to an exciting purchase.

Brad was/is the man. He was determined to help us get the bedroom my daughter wanted. He wouldn't let her settle. He did magic to make it happen. Aaahhhhmmmaaaazzziinnnngggg

Brad is awesome! He found all discounts and listened to our concerns to make sure we had a wonderful shopping experience.

Brad was amazing! He helped me get my new bedroom set!

Brian was real friendly and patient

Brad was great to work with!

I just want to say that Brad was patient with us and he was great! He helped us throughout the way! Brad needs 10 stars! ⭐️

Scott was super helpful!

Marie was great!

Marie is amazing!!

We worked with David the past 2 weeks to purchase a living room set and he is AMAZINGGG. The thing that I found most awesome about him is that he didn’t breathe down our necks while we were shopping around. He stayed accessible, but left us alone until we were ready to ask questions and have a discussion. We had to think about our decision and he gave us his card to contact him. We decided a week later we wanted the furniture. He made the process so quick and easy for us, and is just such a pleasant and enjoyable guy to talk to. He’s really knowledgeable about the furniture and very honest— I really like that he didn’t try to upsell us a bunch of extras, he respected us and what we were looking for. We actually ended up leaving with more furniture than we went in looking for because he made the process so simple!! Thanks David, we appreciate you!!!

David was amazing. He was very helpful with all of our questions and made sure we got the best deal possible. Rock on David!

Amazing! Ended up with a whole set! Sold by a true mvp Brian

Justin did an amazing job of walking around the showroom with me and finding the couch that I was dreaming of! I would highly recommend him for anyone that is coming in and would like to look at options for any type of furniture

I worked with Brad for 2 hours on buying a bed and bed frame. He was patient and even found us discounts through price matching saving us over $500. Very much appreciate all the information and help.

Brad was his name, getting us a great deal was his game.

Amos is a friendly employee

Maria is great!

richard is the best…. of the best…..

Ms. Russel was really great, she showed me all the items I was looking for and she explained each item to me. She did a great job and I was happy to purchase from Ashley!!

Brad was Great!!

Brad was Wonderful

Brian was great! Very helpful

Zach was extremely helpful and kind! We purchased a glider and he was very knowledgeable.

Brad did an excellent job. Great customer Service.

Brian was excellent

Bryan was very friendly and helpful needs a raise. 🌸🌺🌼😊

Brian was amazing and very helpful.

Scott was great! Made the experience simple and sweet!

Amazing service, great quality couches.

Brook-Lynn was very helpful. She has an amazing and pleasant personality.

Brian!

Brian was helpful

Brian was great

Bryan was great

Brian was very helpful and kind in walking me through the options in the store. Very appreciate the experience here

Peyton was super helpful in helping us find just what we were looking for!

Payton was very helpful and easy to work with!

Really , really nice experience with Payton at town center location.

Peyton

Peyton was very helpful in helping me decide on what sectional to get, using his own personal experiences to point me in the right direction. I highly recommend using him to help furnish your home!!

Kalee was a great helper!! thanks to her we found a new set of tables!!

Bought a dinning room table from Scott. Very helpful no pressure sales rep. We will look him up for our new purchase.

Peyton was great! He was the first to great us after we walked in the door. He was very quick and helpful.

Brad was terrific, ask for Brad

Maria was very professional and customer focus, will highly recommend her to my friends.

Best customer service I ever had with Russel. Highly recommend.

Zach was excellent!

Zach was very attentive and detailed. AWESOME service.

Samir Azzrak was my consultant. He was very patient and knowledgeable and friendly. I would highly recommend this store to anyone . Great associates!

Brian is the absolute best! He provided an easy and seamless experience from start to finish.

Samer was very helpful guiding us through the couch purchase and answering all our questions in an understanding and comprehensive way.

I had a fantastic experience today at Ashley store. Samer, our consultant, did the fantastic job walking us through all the available options, helping us finding the sofa that we would really enjoy having at our home, guided us through all the financing options, and made the purchase process seamless and smooth as much as possible. Highly recommended!

Evvy was so so sweet and helpful in our couch purchase. Thank you so much!

Marie at Ashley Furniture was great to work with!!

Thank you Russel for your amazing help!

Gerard was very helpful and polite took his time and made sure we got the furniture that we wanted . Recommend Ashley’s furniture

The store was great. Brian was very helpful and nice.

Brad was great ask for Brad

Brian was very helpful helping me find my perfect sofa! I will definitely be back ro Ashley for all my furniture needs

Brian was very helpful

Brian was awesome and very helpful.

Brian was so good to me

brian is the goat very helpful

Justin was amazing! We had a specific vision and he found us the exact couch we wanted! Thanks Justin

Samer was great to work with!

Gerard did a great job. Very personable and helpful.

Zach did a great customer services to us!

Brian was awesome! He helped us make decisions.

Brian was fabulous! He helped us a lot

Zach was awesome

Russel helped me so much Thank you so much

Marie is great!

Great service it was a pleasure to deal whit you thank you for your help

Nice selection and display; good options. Samer was extremely helpful; very friendly and professional with good advice. Highly recommend!

Gerard Taylor was great to work with! Helped me pick out a sectional. Great customer service

Bought a sectional sofa for our new apartment. Kalee did a great job.

Brain was amazing and very professional. He helped us find our dining room set right away. Brian also was great help in picking out our couch set. He showed us several options and gave us different price options to best suit our needs. Brain is very knowledgeable and hilarious, I look forward to working with him again in the future.

Mr. Brad was amazing!!!! Appreciate everything sir

Brad was great! Super helpful!

Friendly, helpful, knowledgeable. We’ll be back. Thank you, Mr. Gerard.

Kalee is the best! She was very helpful while giving us space to look around without feeling pressured. Highly recommend!

Worked with Ray, and he was amazing! He let me explore without overwhelming me. He was super friendly, and awesome to work with. If you go to Ashley request Ray!

Kalee was wonderful, we had a hard time finding options we wanted and colors we wanted, we almost walked out but she stepped in and showed us options and even the exact color option I wanted. We purchased multiple things from her and advised her that she was a really good sales rep! Thank you Kalee!

Russel was extremely patient, knowledgeable and willing to invest her time to help us make the right choice for us. I love that she wasn’t pushy and allowed us time to chat as a family and understand what we wanted out of the sectional we were looking for. Thank you so much for your time.

The store has an excellent selection. Kalee was great and put a lot of effort in to find something that would work for us.

Richard’s expertise and experience was excellent in helping us with selecting our new living room furniture! Great to work with!

Gerard helped me with a couch - very simple and good deal

I was helped today by Russel Bluteau at the store. She was knowledgeable, patient and friendly. It was a fast, easy and stress free experience thanks to her!

Scott was super helpful

Brad was awesome

Justin was so helpful and knowledgeable. He was patient with me as I tried to decide on the right couch. Highly recommended Justin if you need to take your time. Also the products were highly quality making it hard to decide. I will be a repeat customer.

We worked with Justin for hours today on a couch selection for our home. He's been helpful, patient, and polite. Couldn't have asked for better service.

Scott was very helpful. I had a great experience.

We had a great experience with Marie at Ashley furniture

Scott was great with helping us find a couch! We enjoyed our experience working with him.

Scott was great!

Thank you Kalee, can’t wait to get my new couch!!!!

Worked with Ray J, he was very knowledgeable and friendly! Explained the different types of recliners with no pressure to buy. It was a pleasure working with Ray!

Marie is wonderful! Super helpful and knowledgeable!

Maria was awesome. Very helpful!

Brad was awesome 👌

Kalee was great and very cool!! 😎

Kalee was the best. Very gtreatful she was here to help.

Great! Marie was very helpful and insightful. Awesome experience.

Kalee was very warm, welcoming & extremely friendly!! She was very knowledgeable about everything & helped us find exactly what we wanted!! Thank you Kalee!! #cozyvibes 🤗

Kalee was super helpful & nice. Love our new sofa :) will be back!

Kalee is super friendly and very helpful. No pressure and helped us find what we love.

Bryan was very helpful and informative

Gerard was incredibly helpful! Despite some technical difficulties on the computers, he got us what we needed in a timely manner.

Brian was a great help! Thanks a mil!😊

Scott was extremely helpful I. Finding my wife and I the perfect living room furniture for our new apartment.

If you value your time and want to work with good customer service, DO NOT BUY FROM ASHLEY’S. If you’ll see the good reviews it is about purchasing. They have good sales but then it all goes down hill. I bought a couch and dinning room set. Ashley’s changed the delivery date, without telling me annd only delivered half my order. Then I purchased a bedroom suit. Ashley’s delivered the headboard, footboard and mattress with no rails or sideboards. We had to sleep on the floor on the mattress for over a month waiting on sideboards and rails. Ashley’s did not care and advised that’s how it is. I spend over $10,000 cash and still no one cared about when I received my purchase, just that I gave them money. Please find somewhere else to get your furniture because you will be extremely dissatisfied with Ashley’s services. **UPDATE** We finally got an email saying the bed rails we have been waiting on since August 11th will be delivered. I was asked when to delivery it. I advised Mon or Tues in the morning. I get the time and date text today and it is Wednesday from 1:00pm - 4:00pm. Not even close to what I asked. If you’re going to do what you want, don’t ask. I had to call and reschedule it Friday. I have been waiting for 42 days so I can stop sleeping on the floor so what’s a few more days. You get this generic response to these reviews. Ashley doesn’t care and all they say is I’m sorry for not putting the customer first, so please don’t waist your time responding, unless you intend to actually make some sort of restitution or compensation for waisting my time or you want to make your company one that actually stands by quality and service. Please buy somewhere else.

Great time shopping brian was very helpful

Brad is AWESOME!!! I love Ashley Furniture!

Brian was fantastic! He was friendly, knowledgeable and didn’t to force us into anything we weren’t set on. We will definitely be back to purchase a couch from him in a few months.

Brian was super helpful and amazing! Anyone who is shopping at this location needs to ask for him.

Kalee was amazing! She made the mattress buying process super easy and she was super friendly and easy going! Also, Orlando is the best manager!! Also very friendly and amazing!! Thank you both so very much!!

I had a great experience working with Amos to find a perfect new couch. He was very knowledgeable and intuitive, just a few minutes speaking with him and he was able to point me in the direction of multiple options that match my aesthetic… while finding something comfortable and durable. He gave us the time to walk around and ponder our options while still being available for questions. He generously insisted on moving things around (couch pieces, pillows, blankets) so I could get a genuine feel for the couch before purchasing which was great! So helpful. I would absolutely recommend you seeking out Amos for your next purchase. Thanks again!

We worked with Ms. Russel to get a beautiful desk, matching bookshelf, and a reclining sofa. She was wonderful and did everything she could to work with us! We’ve gone to her before for a matching bed set, and even all those years ago she was just as helpful. And the furniture definitely stands the test of time!

Scott was very helpful!

Scott was helpful!

We had a great time walking around looking for what we could possibly add to our new home Russel was great at answering all our questions and allowing us to preview the whole building

Gerard was a pleasure to work with!!

Marie was wonderful!

Scott Spencer was very helpful. Also, Orlando is a great manager.

Marie Denison was great!

Gerard was great! No pressure , very patient and answered all my questions. I’m very happy with my purchase.

Brian was super helpful in answering our questions and letting us take our time to peruse the store.

Brian was very helpful and was good about letting us look without being down our throats the whole time.

Marie was excellent

Brad was awesome! Very helpful in the process of finding my dream couch. 5 stars

Richard and Ray were both amazing to work with. Super professional, not pushy and very knowledgeable. Highly recommend!

Brad was fast and efficient! Thank you

Brad was amazing at helping me find my perfect bedroom set ! Totally in love with I ended up choosing

This is my second time purchasing from them! Love their furniture and Scott from Jacksonville Town Center location is amazing!

Marie was very helpful helping my husband and I, also very professional l, we were very happy to have her help.

Brad made this experience for us SO smooth. We were able to get exactly what we needed and had all our questions and concerns answers. Highly recommend seeing Brad at Ashley Furniture!

Brad was great and made it a very easy and enjoyable experience!

I loved the experience here

(Translated by Google) Kalee was great (Original) Kalee was grate

Be sure to ask for Amos! He does a great job!!

Ask for Amos Otis - he’s the man

Big ups to Richard at the Town Center location for helping us seal the deal on our new living room!

Gerard was amazing! And Seal too! The customer service was awesome very polite, Ashley always have amazing prices and everything is so clean and perfect. I love that place! Thank you so much guys for everything!

Had a great trip to Ashley today! Richard helped us find a couch and answered all of our questions! Super nice guy so definitely ask for him during your visit!

Richard was so easy to work with, no pressure. Definitely will recommend him to all!

Kalee was amazing, I never bought a sofa so fast

I had a good experience.Gerard Taylor The best sales person on the floor.

Came back here 3 times and every time I did my main one Russel was there to take care of me every time

Awesomesauce Brad the salesperson

Marie was very helpful and gave us space to browse and discuss options. Marie gave us honest feedback and opinions based on what we needed. We settled on the Larce sectional with chaise lounge. Delivery says just a few days so we’ll see how delivery goes and what the final product experience is but, for now, the shopping experience was very good. Lots of options and helpful people.

Brad was phenomenal found such a great sleeper sofa and a brilliant coffee table. Thank you so much for a wonderful experience!

Brad was so helpful and let us browse and then come back with exactly what we wanted. Thank you!

We had a pleasant experience with Peyton and got a dining set we love. He did his best to give us the best deal possible while being very polite throughout the whole process. What more could you ask for?

Brian was very helpful and helped me find a bedroom set for my first apartment! Thank you, Brian!

Brad was a great help! We went in just browsing for a new couch and he immediately showed us the couch we didn’t know we dreamed of!! Brad was very kind, funny and not pushy with any of the sales. I had a great experience and can’t wait to buy our next piece from this location. You rock Brad!

Brad was the exact help we needed! My wife and I just got a new couch and absolutely love it!

Terrible experience. I purchased a floor sample which included a six piece sectional and rug. I had requested the rug be vacuumed and the pieces wrapped in plastic wrap. When we came to the store to pick up the furniture I purchased, they told me they don’t have rolls of plastic in which to wrap the furniture nor did they vacuum the rug. I had asked Peyton several times to have the rug vacuumed. I find it really disturbing that they wanted to sell me a damage protection plan for the furniture I just bought for lots of $$$, but they have nothing there to protect it when you purchase off the floor. It seems as though they don’t care about the furniture they are selling because they simply have Nothing available to protect it when you purchase off the floor. As a matter of fact, there was another guy there that wanted to buy a piece of art. What are they going to wrap it with??? So, we had to buy a roll of plastic in which to wrap the 6 pieces with and nobody would do anything to help us wrap the furniture. I, myself have been in the furniture industry for 30 years and every place I have ever worked, always had rolls of plastic and or bubble wrap to protect items from damage. Needless to say, I will never shop at this company again. All they care about is $$$ after they get that, you’re on your own.

On our visit to Ashley Furniture, we were assisted by Gerard: he gave us our space, allowed us to walk around the store and when we had questions and needed assistance, he was right there to help and guide us along the way. We appreciate all his patience and help!!! Thanks, Gerard!

Scott was very patient and helpful!

(Translated by Google) brook-Lynn is amazin (Original) brook-Lynn is amazin个

Gerard was very helpful!

Gerard helped us out buying a dinning table and some lamps. His assistance made shopping a positive and stress free experience.

Scott S was very helpful

Marie took time to help me find what I was looking for. She listened to my needs and wants and showed me things specific to what I shared. She did not try to “upsell” or “convince” me of anything. I went to several furniture stores, and returned to this specific location because of the customer service Marie provided.

Brid

Scott was helpful!

Scott was very helpful and made my purchase very easy!

Scott was very helpful.

Scott was helpful

Ruselwas very helpful! She took us to what we wanted to see and got us our selections fast!

Worked with Ray, he was amazing! He was very knowledgeable and really listened and worked with us to find the perfect couch and dining room table! Will definitely purchase from him again!

Kalee was outstanding

Gerard helped us with a bed . He was super friendly and helpful and I would recommend him to a friend !!

Kalee was great and helped us find the perfect couch!

Great experience buying a dining set and leather sofa. Gerard Taylor was awesome to work with. He helped us get exactly what we wanted.

Scott was helpful

Brian was super helpful in saving money on our new table set!

Brian was super helpful when buying our new table set!

Marie was extremely helpful in meeting our specifications and answered all of our questions.

Marie was super helpful and knowledgeable!

(Translated by Google) Excellent place, good service and very friendly. I was assisted by Russel Bluteau, an excellent salesperson. (Original) Excelente lugar, buena atención y muy amable. Fui atendida por Russel Bluteau excelente vendedora

Russel was absolutely amazing she explained everything and not pushy at all ! I would highly recommend to anyone to go see her !!

Scott was extremely helpful…spent an hour and change with us and really looked out for me as a first responder! Go see him!

I had the pleasure of shopping with Brook-Lynn she is so incredible and very knowledgeable will definitely shop with her again

Gerard was awesome he’s the best he helped me get a great bedroom setup

Gerard

Marie is so helpful and fun to work with!

Richard did a great job showing us around the store and helping us find great furniture!

Richard was awesome! Highly recommend!

Marie was great

I want to thank Evvy for the beyond wonderful service that she provided!!!

Marie was absolutely wonderful. She went above and beyond for us and was extremely patient and kind. She made sure we found the perfect couch for us that works with our space and our family. Thank you so much Marie. We didn’t even go in looking to buy today, but she was wonderful!

Marie was awesome!

Marie was great!!!!

Brad is awesome. He answered all my questions and I purchased my dream sofa sleeper couch. Thank you!

Russel was very knowledgeable and my experience shopping for furniture so easy. Would highly recommend

Rusel Bluteau is very knowledgeable about the products that she is selling and very professional

Val was amazing

Gerard , very helpful, knowledgeable about the merchandise. Awesome problem solver. Exceeded all my expectations...

Brad was helpful.

Brad is awesome! Appreciate his help and insight.

Brad was wonderful

Brad was incredibly helpful, super friendly and welcoming!

Samer helped with business furniture very helpful

Samer helped me today. Thank you

Samier was amazing

Samer was amazing.

Seamer was awesome

Sheree was great (:

Richard

Scott was great and not high pressure and very knowledgeable!!

Peyton was great! Helped us find the perfect bed frame for my room mate. Definitely recommend!

Bright and lovely store, restrooms are clean, friendly staff, a special shoutout to Brooklynn who helped me during my visit! She is so sweet and asked all the right questions to suggest to me the best furniture that fits for what I was looking for.

Brooklynn was super nice and made sure to check in case we had any questions! Thank you Brooklynn!

THANK YOU SCOTT !

Marie did a great job! She was super helpful!

Brad was great help.

Gerard was extremely helpful and efficient

Marie was fantastic in helping us get new bedroom furniture. She made the process super easy!

Excellent service, very knowledgeable. No pressure. Salesperson was Brad Barrett

Brad was wonderful!

Marie was amazing! She was very nice and took her time!

Marie is amazing! Great service!

Marie was great!! She asked us right when we walked in what we’re looking for and if she could show us where in the store we could find it! She gave us great information on the product and helped us place the order right away! Very fast and efficient.

Excellent experience buying a couch with Peyton’s help. Left very satisfied.

Peyton was amazing. So friendly and able to answer all of our questions honestly and quickly. We love our new purchase!

Brad was great and amazing!!!!! The process was a smooth transition ! THaank

Marie was such a great help!!

Marie

Russel Thanks!

Ask for Brad. We will take care of ya

I am a strong personality and Brad had no problems working with me . A total win for me!!!!!

I worked with Marie at the Town Center location to find a few pieces for our new company office. She was helpful and knowledgeable. She offered reassurance and suggestions but was never too forward or pushy. Just the right level of assistance I needed to spend my boss’s money! I highly recommend asking for her should you find yourself at this Ashley store!

Marie was great!

Eric was amazing to work with. He understood what we were looking for and helped us get the best deal in town.

Thank you to Amos for his help. I probably wouldn't made a selection but for his eye for color and stlye.

Brad was wonderful help today a real pleasure to work with Thank you Brad

Brad was helpful

Great customer service when making purchases. very kind and helpful thank you Gerard from the jax town center store

Brad was amazing help

Scott Spencer was very thorough and helpful with my couch purchase. I would highly recommend him to anyone

Zach did a phenomenal job answering all of my questions, showing me exactly what i was looking for, offered amazing payment options, all while giving top tier customer service.

Brad was really great to work with I appreciate all his help.

Marie was awesome!!!

We had a great experience at Ashley Furniture the other day. My wife had been looking for a specific type of a recliner that was powered, but also reclined almost to a prone position. We always avoid going into a furniture store because you’re usually accosted by sale people as soon as you set a foot in the door. Well, we were pleasantly surprised at Ashely Furniture. No one jumped all over to sell us anything and we were able to walk around at our leisure looking for a recliner. We found one and I went up to a sales person who was super nice and friendly. The sales person, Zach was helpful, easy going and knowledgeable and he answered my questions very professionally but friendly. It was a great experience working with Zach and would definitely ask for him the next time we are looking for furniture at Ashely. Zach is what all sales personnel should be. No high pressure, professional, knowledgeable and friendly! The purchase process was easy and completed within minutes. Thanks for the great experience, Zach!

Spent some time at Ashley with Justin Lugowski, we looked at about 10 bedroom sets. Justin was patient and professional. He went as far as moving furniture from different parts of the store so we could see then side by side. I would highly recommend you ask for Justin whe. You visit Ashley on River city dr.

Marie is fantastic!!!!

Brad was very helpful and easy to work with. Great all around experience

Scott was great! Patient, not hovering, and to the point.

Ask for Scott! Great service and very knowledgeable.

Marie is the best! Super helpful and saved us from ordering a table that wouldn’t have looked as nice as what we ended up with!

Russel was an outstanding rep! She made us feel at home and comfortable making such a large purchase.

The representative at this location was Russel. She was very professional, extremely friendly and polite. It was a very nice experience.

Scott was extremely helpful and made my experience with Ashley’s furniture enjoyable.

Justin was a really helpful guide around the store and knew exactly where things were. Very kind and professional.

Marie was very personable and great to work with

Brooklyn was very helpful

Marie is great to work with!

Brooklyn is amazing! Promote her now

Scott was awesome at the Jax town center store! We had a great experience.

Although our sales experience with Marie (Jacksonville) was great, it went downhill fast from there. The $350 white glove delivery service was absolutely unacceptable. The team delivering our white sectional took zero care in keeping it clean during set up, not to mention they SLICED through the fabric when cutting off the plastic! Every piece was covered in black fingerprints and handprints. No gloves, no booties, it was careless to say the least. The lead delivery person did try cleaning the fingerprints and wiping with a paper towel but it did little good. In addition, there was a missing section that arrived a week later. We reported the bad experience to customer service and the reps were kind and helpful. John, the furniture specialist, was sent out and he was great. He spent an hour cleaning the sectional. He ordered a new arm (because it was sliced open) and ordered a new recliner mechanism (because it was bent). SIDE NOTE: The sections don't line up, they are off center, large gaps and John hopes to fix this as well) A week later the missing section was delivered by the SAME team who again took zero care in keeping it clean and while attaching the sections together, managed to get them ALL dirty again with black fingerprints and handprints. John will return to once again clean the fabric when he installs the new parts. We asked management to refund our $350 white glove delivery fee, but they refused, stating they would give us a $150 credit to buy more furniture! Why would we buy more furniture from them? Shop elsewhere for your furniture...Ashley should not benefit from your business.

Russell was amazing! She was able to answer all our questions. She provided helpful inputs as well.

Marie was very friendly and helpful while we were searching for a loveseat! Go see her!

Marie was wonderful!!!

We went to a second Ashley location and Brian from the ashley’s in st.johns town center was excellent he was very patient with me and my family and we shared a lot of laughs while making a purchase . We very much so much thank him for making this second time at Ashley’s a better experience compared to our first time.

Eric Galeotti was a pleasure to work with on our sale. He was very helpful, knowledgable, and made our visit at Ashley very enjoyable.

Brad was helpful

Brad was helpful

Do not shop here! I went into the store and worked with Zach (Jacksonville, FL). I explained to him that we had just moved and we had no furniture so we needed things quickly. He assured me that everything I was ordering was in stock and scheduled to be delivered in 1-4 weeks. I spent over $6K with them. No one ever contacted me, so I finally reached out to Zach after several weeks. He was very rude and dismissive and told me he has nothing to do with Delivery. So I called customer service, they had no information for me. So after another week or so I call back and find out I'm scheduled for delivery, but no one decided to let me know that. I had to arrange for someone to be there since I was out of town when they scheduled without telling me. The drivers were scheduled between 12-4pm, they showed up at 9:30 pm. Although they showed up with my couch and dining room table, they had no chairs for that table. It's now been almost 8 weeks and I have not heard from Ashley and I still don't have chairs for my dining room table. I called again today and I was told they should be in the warehouse in about a week, but there is no guarantee on when they will be delivered. DO NOT SHOP HERE!

Russel was excellent! She is very knowledgeable about the product and process. It was easy and a pleasure to complete purchase with her

Samer was awesome in helping me pick out new furniture, friendly demeanor and overall nice person! Highly recommend!

Brad was amazing and attentive. Very grateful for his patience & for selling mu husband & I our dream dining table! When you go to Ashley Furniture, make sure to request him!

Richard was very helpful and assisted me with full enthusiasm. Thanks

Zach provided an amazing experience for us at Ashley. He was very professional and knowledgeable.

Zach was extremely knowledgeable and helped us find the right furniture for our home. He walked us through the entire showroom and helped us land on the perfect fit.

Gerard was fantastic! He helped me with my couch and I was as in out quickly.

Very Helpful!!!

For me, this has been the worst experience buying furniture. Just a month ago I bought a sofa, 2 chairs, a mattress, and a box, and I still have no answer about when the furniture will arrive at my house. I will never recommend this store because of their lack of respect for the customer.

I found what I was looking for 😍! Thank you for helping me Gerard Taylor

Zach was fantastic. He helped me pick out the perfect furniture for my den

If you want to shop peacefully - Run! Prices are good and they have a good selection but holy smokes, their salespeople are so creepy and rude. My husband and I told this guy several times we dont want help and he wouldn't leave us alone and at one point was to the side of us muttering “just buyy ittt” At that point we took pictures and left to ordered it online. Whoever was wearing glasses with a black short sleeve button up at 3pm on 8/12 — Recommend teaching him some people skills so you aren't losing business.

brad good yes very nice soliciting

marie is the best! very helpful!

Russel was very pleasant and helpful during our experience!

Richard was very helpful and efficient in finding us a sectional we loved at a really great deal!

Brad was extremely helpful and informative.

Brad was so helpful. Gave us great information.

Brian was great and patient.

Scott was very helpful

Marie was wonderful!

Brad was very patient with all the questions. Nice guy. Thank you!

Good evening, I would like to inform you that yesterday in that store I was treated badly as if I were racist by the salesman who was from Syria and the manager who accepted all of his rudeness towards that man. As a client, I will never go back to that store again.

(Translated by Google) Many thanks to Russel Bluteau and his great treatment, my family and I left Ashley very happy (Original) Muchas Gracias a Russel Bluteau y a su gran trato mi familia y yo salimos satisfechos de Ashley muy contentos

Marie was perfect, and I couldn't have asked for anything more!!! When my husband, son, and I walked in, we needed a sectional because we love hanging out and resting in the family room. She listened to us, paid attention to our likes and dislikes and found the perfect couch for us. Marie was a delight to work with it was very refreshing.

Marie's great!

Scott is cool

Scott was an amazing helper today. We bought a sectional and his knowledge was definitely needed.

Scott was very helpful and pleasure to work with

Quick and easy purchase, Brad was super helpful!

We have had a great experience here at Ashley with Brad!

Brad was super helpful

Brad is absolutely amazing at what he does!

Brad was a phenomenal sales man! He was helpful, patient, and attentive. We were very pleasantly taken care of ! He definitely made our shopping experience for our new home an incredible one ! Infinite Thankssss!!

Brad was helpful

Marie

Richard Greenway is hands down the best person I have worked with when shopping for furniture. Helped me get exactly what was in my budget and set me up for success with delivery expectations (I can’t move furniture on my own). The overall process was great.

Brian was absolutely wonderful help.

Brian was super cool, helpful and informative! 5/5

Worked with Ray, he as very thoughtful to our needs and budget. Great to work with! Cool shirts too!

Brian was extremely helpful and knowledgeable!

Marie was incredibly helpful with me for buying my first ever furniture set! She explained all the finance options in a very clear and helpful manner. Her excitement for this new part of my life was contagious!

Brian was wonderful!! Definitely recommend

Justin was super helpful and an awesome dude!

Justin has been an amazing associate, he helped us out tremendously with every question we had.

Justin was great!

Brad was helpful today. Thanks!

Marie was very helpful! Highly recommend her!

great service!

Marie is the BEST! She is so helpful. Go see her for all your furniture needs!

Bryan was helpful

Brian was truly amazing!! Definitely took his time and helped us make the right decision.

Marie Denson at Ashley furniture was amazing! She was patient, and understanding of exactly what I needed! I will recommend her to everyone I know!

Brian's very helpful and provided vital information that can help us decide. Thanks very much.

Excellent service from Brian.

Thanks Richard for getting me a great price on a new table and chairs. Amazing and friendly service.

marie was super great best service

Marie was Amazing!

Brian was great! 10/10 would recommend.

Brian was great! Very kind and personable.

Brian was friendly and helpful!!

Russel

Justin was fantastic! we had him running all over the store and he did it with a smile on his face! Thank you for the great customer service

Great experience. Clean and well organized showroom. Sheree was extremely helpful with design ideas and she knew all aspects of her inventory. Thanks again for all your help! I am a customer for life!😊

Russel was extremely helpful in helping us find what was best suited for our new home! Couldn’t be any happier with the process beginning to end in furnishing our home!

Russel is amazing, she is very nice, friendly and can show you Ashley's great product at great prices! Nice clean place, beautiful atmosphere, highly recommended.

Sherie, has been great in assisting us!

Russel was very helpful

Zach is awesome

Bryan was very helpful with us, answered all our questions and needs.

Brian jumped on the couch and it was cool.

Brian was amazing. Such a great personality and steered me in the right direction. I am very happy with my purchase

Brian was a great help!!!

We stopped in to take a look at some sectionals. Brian was awesome!!! He listened to exactly what we were looking for and showed us everything accordingly. He was very personable and overall made our experience VERY enjoyable. Thank you Brian!!

Scott at Ashley Furniture was very helpful!

Brian was amazing at helping us choose the mattress and bedroom set that we were looking for! He took his time with us and made such good suggestions when we were unsure of something.

Brian was fantastic and spent at least 3 hours going through all the mattresses and bedroom sets. He was very kind and knowledgeable

Brad was very helpful in finding me a rug. Thank you!!!

Zach was great!

Richard was super helpful in our adventure to find a new bedroom set. Will definitely be back in the future!

Gerard Taylor was amazing help! Such a great experience at the store

Ashley Furniture , Gerard Taylor

Good experience with Scott

Evvy gave us such an enjoyable experience purchasing furniture. It was low pressure and she was amazing at helping us design our rooms. Thanks so much we will be back to see you in the future!!

Marie was great

Evvy was incredibly knowledgeable on design and which pieces to get for the space! Beautiful showroom.

Great guy. Really figured out what we wanted after walking us around. Even my wife was happy. Really appreciate his help.

Scott was extremely helpful and personable!

Brian was a pleasure to do business with from the time we walked in the store until we decided to make the purchase. He answered all our questions and made sure he gave us him business card just in case we had additional questions. If we decide to make another purchase Brian will definitely be our person. The McNeal's

Brian is the best, he took care of everything perfectly and I found what I wanted in less than an hour!

Brian was a very good host to my mom and I. 10/10 customer service!

Great experience with Brad. Will definitely be back!

Bryan was a g! He helped us find the couch perfect for our town home. He listed to the description of what we wanted and was able to point us to a few options. Ask for Bryan when you come through and you are good hands.

Brad was very knowledgeable and helpful! We quickly found our dream couch with his great guidance. Very friendly and personable as well. 10/10 recommend.

Russel was great to work with. She is outstanding!

Payton was super nice and respectful to me and my friends and helped me with stuff i was looking for

Peyton great customer service and very polite and helpful

Peyton Turner. Good customer service.

Samer was great! The process was quick and easy.

Russel was my assistant and she was very nice and helpful. She was very knowledgeable and gave me lots of information and options. I would shop here again with her help.

Gerard was amazing. He sold my mom exactly what she needed. The process was easy and seamless.

What an amazing experience at Ashley Furniture at the St.John’s Town Center! Thank you Mr. Scott Spencer for your expertise, professionalism and kindness!

Scott was incredibly friendly and helpful. Could not have made this purchase any easier.

Scott was great and very helpful helping us pick out a couch

Scott was super helpful!

Brad was amazing

Gerard was so helpful throughout the whole process of looking and buying our sectional!

Terrible franchise management. We found a sectional we wanted in a different Ashley store yesterday so we went to this store to buy it. They literally would not match the lower price ON THEIR OWN WEBSITE and the store 2 hours south of this one because “it’s a separate franchise”. They were refusing to sell it for less than $1500 ABOVE the website and other store price. Go here to see furniture in person and then buy it online and save hundreds.

Payton help us to figure out what was the best for us! Best sales person ever! Thanks

Brad was very helpful

Eric was very knowledgeable, thanks Eric

Eric was great

Eric was so helpful, I will be coming back to Ashley

Marie was the first person we saw when we walked through the door and boy were we lucky! She was very patient, knowledgeable and knew what we were looking for. She gave us plenty of options to look at. She was very attentive and answered all our questions and ensured that what we purchased was what we loved! She made furniture shopping fun! We plan to come back and see her for future purchases and recommend her and this store to all our friends!

My second “big girl” furniture purchase and I couldn’t be more happy with my products , all thanks to Scott for his thoroughness and patience for my indecisiveness ! ☺️

Brad was very helpful

Brad was very helpful to me when I was picking out a couch

Peyton was extremely accommodating, insightful and professional.

Brad was able to help us get exactly what we were looking for. Excellent customer service.

David was a fantastic help! Answered every question of mine, was very informative, and was always at an arms reach when I needed help with something!

Gerard was amazing! The BEST shopping experience I’ve had in a while.

Justin was great to work with! He really helped with discounting the couch I was looking at and was a pleasure to work with.

Richard was great and very helpful choosing the right bed

David was great!! Happy with the purchase!!!

David is a great associate taken care of everything and all questions

Russel was an amazing help! Very enthusiastic and didn’t mind helping us sort through choices

Justin is the best worker ever. He was very nice to me and very hard working.

Worked with Ray J., AMAZING!!!! Attention to detail has FAR surpassed what I expected during furniture shopping. His honest opinion and knowledge on furniture fabric made the sale. Effortless! Ray for the win

Marie is excellent at fitting you with the right couch. She asked questions about my situation and showed me couches that are perfect for me!

Worked with Ray, Super nice and very helpful . Got me a great deal ! will most definitely be back !

Marie is wonderful

Brad was very helpful with our purchase. Great conversation.

Marie was fabulous! She was knowledgeable and helpful.

Went to Ashley to find a good mattress. Found one we fell in love with. Russel helped us thru the process once we made a choice. Very much appreciated the fact that she gave us room to shop and talk. Not breathing down our necks like most sales people do. Will definitely see her again for our future furniture needs.