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Ashley Store Jacksonville, FL (Orange Park)
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Jacksonville, FL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
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Customer Service
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What our customers say
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Estalita was great! She sold us 2 Rocker, swivel recliner chairs! Easy to work with and she was a pleasure! Highly recommended this salesperson at Ashley furniture!
Very friendly and was very informative. Estela.
Everything was great I found it online called the store to see if they had it in store to sit on and test it out, spoke to Tameika Myers, came to the store the next day and she was there like she said she would be, we walked right to the couch, we tried a couple others but I went back to the original one and purchased, She was helpful and answered all my questions, thank you for a good experience
Frank
Estelle was great and friendly and helped me out alot.
Erica was very helpful, professional, and knowledgeable throughout my search for a mattress. It was a very pleasant experience! WE LOVE ERICA!!!
Tameika was so helpful and was awesome while we were shopping today
I’m writing to share feedback from a recent visit to your store. My sister and I came in because I am in the process of buying a home and beginning to look at furniture options. While I wasn’t prepared to make a purchase that same day, I fully intend to return and furnish my home in the near future. When we arrived, we were initially greeted by a consultant named Sara, who seemed pleasant at first. However, once it became clear that I would not be purchasing that day, she disappeared for an extended period of time and did not follow up with us. Eventually, another consultant—Tamika—assisted us, and she did a great job. I truly appreciated her professionalism and willingness to help. I struggled in my decision to write this review. That said, the overall experience was disappointing. It was discouraging to feel as though the level of service changed simply because I wasn’t making an immediate purchase. I strongly believe that all customers should be treated equally, regardless of whether they are buying that day or planning for a future purchase—especially since those planning visits often lead to larger sales later on. I do plan on returning to this location, largely because of the positive experience I had with Tamika, but I felt it was important to share this feedback so future customers do not have a similar experience.
Frank
Frank
Frank is the BEST
Frank
Tameika is WONDERFUL! So incredibly helpful and kind.
Frank
Frank
Tameiks
Frank
Sky is amazing! She was so kind and understanding while I tried to decide on what pieces I wanted to purchase for my new home!
Erica
She is nice
Great service by EJ. She walked me through all of the options for my set and went the distance to find additional options for purchase. I’d recommend stopping by the store and ask for EJ.
erica was such a great help . i love her personality. truly beautiful inside and out . amazing service
Estela was wonderful, helpful, knowledgeable. Great to work with to help you find what you need!
Estela was very nice and extremely helpful. Not too pushy and informative
Tameika
Estella was an awesome help! Thank you for helping us find our mattress!
Randall was awesome, knowledgeable, and patient during our mattress purchase. Highly recommend! Thank you, Randall!
Estela helped us find a much needed recliner. Very excited to get it delivered to the house!
Tameika greeted my wife and I at the door with the biggest smile. She helped us pick out a new couch. She is very patient and not pushy. That was the biggest thing for us. When we had a question she had the answers. Very knowledgeable and professional. 10/10 recommend!
Estela helped us find a great recliner. She was helpful and very friendly.
Estela has been so nice and very helpful. NO issues.
Working with Tameika was such a wonderful experience. She was very knowledgeable, transparent, and extremely professional throughout the entire process. She took the time to understand what I needed and helped me find the perfect couch. Excellent customer service all around — highly recommend asking for her if you’re shopping there!
Estel was very helpful from start to finish
Estela was fantastic professional, responsive, and genuinely helpful throughout the entire process.
Frank
(Translated by Google) Sick (Original) Krank
Sky was amazing!! She was so patient with us and went over every pro and con of two different couches when I couldn’t make up my mind.
Frank
Jonathan was the best…I highly recommend you go see him!!!!
Tameika was soooo wonderful ! Helping us find our dream couch for our large family ! She helped build every piece of it ! So thankful for her patience, with our young child also 😂
Jonathon was a great help for a mattress go see him!!
Frank
Had a great experience with Frank in store today
Tameika was very nice and helpful.
Great service from Tameika
Erica Johns was awesome!!
Frank
Estela Very helpful 😊
Estela, was very helpful to find the right furniture for our living room, thanks
Frank
Tameika
Tameika was very attentive and made sure if we needed anything.
Tameika was great!
Sky was ABSOLUTELY AMAZING!!!! ⭐️⭐️⭐️⭐️⭐️ across the board!!!!
Sky could not have been more helpful. We executed a complicated order and did it with great knowledge and a smile.
Tamika was An amazing consultant definitely recommend
Very nice and capable service from Ms. Estela
Tameika was wonderful! Very knowledgeable stayed with us throughout our search! Made the process more enjoyable!
Tameika was awesome!!
Estella was absolutely wonderful. She was so much help and so knowledgeable. We are excited about our new purchase!!!
Estelle was excellent. Helpful and knowledgeable.
Estela was pleasant and friendly
Frank
Tamieka provided exceptional service ! Well informed associate! She guided us and helped match us to our forever pieces ! Thank you Tamieka!
Tameika is an excellent associate at Ashley’s that feels like a family member working alongside you with your best interest in mind.
Frank
Tameika was great
Frank
Frank
Frank
Frank
Frank
Frank
Frank
Frank was funny and answered all my questions. Thanks Frank!
Frank was friendly and knowledgeable when it came to mattresses.
Estela was very professional and knowledgeable during our visit!!!
Estellita did a wonderful job showing us a variety of of options for our furniture needs she was friendly,informed and supportive
Ms.Debra was really helpful and very knowledgeable! Great working with her.
Tameika was great!!! Made us feel weclome and cery helful!
Estela - was assisted by her and it was exceptional
Estela - excelente service and very patient
Estela she was kind and helpful
Istla Great service!! Very nice and kind 🥰
Customers service is waht is important to me and Customers service is what I got. I 100% appreciate that. Thank you Estella.
Estela young lady showed me around her area but showroom help me out with all the help that I needed and I really appreciate it and I will return to talk with her tomorrow and
Frank
Tameika was great to work with.. very informative and very, very pleasant. In fact when I walked in the door, she greeted me with an incredibly warm smile and invited me in… she is an asset to your company 100%
We had Skie she had good energy and was very helpful.
Frank
Frank
Estela’s service and professionalism was great! We will definitely come back!
Estela was helpful and very friendly. Will definitely come back to order with her.
Very Professional and Caring
Great service! No pressure! Tameika!
Frank
Frank
Erica was an excellent associate! Very helpful , knowledgeable and friendly
Erica was great !
A huge thank you to Tameika. Wonderful communication, friendly, fun, informative, and actually took the time to listen to our needs. Great overall experience.
Frank
Frank
Had a pleasant and friendly experience with Ms. Tameika. Would highly recommend her. She greeted us at the door and was very polite 😁
Frank
Frank
I love Tameika and she is very patient when it came to my wants and pickiness!! Thank you again
Estela was amazing, extremely helpful and friendly. Answered all our questions and very transparent about everything
Estela was fantastic right at the door. Helped us from start to finish through the entire process. Very military friendly and overall amazing atmosphere. None of their financing options are predatory in nature and all furniture was very affordable. Would definitely recommend.
Estela is the best!
Estela was very helpful with our bedroom furniture.
Estella, was very helpful, professional and knowledgeable of the furniture items we discussed.
3 weeks to deliver a bed frame is ludicrous. Not to mention when I changed my order to a cheaper option I was never refunded the difference. Never again
Frank
Frank
Estela was great! She made this sale and purchase extremely easy and painless. Customer service was amazing.
Estela was wonderful today. Great customer service and very helpful.
Frank
Frank
Frank
Tamika
Tameka
Estelle was a great sales person very helpful
Frank
Great experience !!
Erica was very friendly and helpful
Mrs Debra Cox sales consultant was very helpful and courteous to me and my wife selecting my sofa and loveseat
Excellent service Estela was amazing.
Nice furniture! Went to buy a bed and Debra was very nice, helpful, knowledgeable. Thank you!
Ms.Debra was really helpful and informative on mattresses I really appreciate the time she took to show us all the options.
Estela was so helpful and patient! Great experience for sure!
Sky
Frank
Frank
Debra Cox was an amazing salesperson!!!! She was very knowledgeable about the stores merchandise… she is definitely a go to salesperson!!
Debra was patient and has a lot of product knowledge. When you come in ask for her. You won’t regret it!!
Ms. Debra was a pleasure to meet very gracious of assisting us on how the pieces are to be purchased and additional amount if needed.
Ms.Debroah Cox was such breath of fresh air.
Estela was great. She is attentive without being pushy.
Estela was wonderful to work with!
Frank was very helpful and friendly
Frank was very helpful
Sky was so nice and helpful!! Answered any questions and made us a wishlist plan!
Sky was super helpful and very informative!
Great working with Estellita getting my rug ordered.
Frank
Frank
Sky was great! Thank you!
Sky was awesome 😎 Thank you for all your help Sky!!
Frank
Frank was great!
Walked in and was immediately greeted by Erica Stringer! She asked us what we were looking for today; we told her a sectional. Loved that she didn’t hound us or pressure us and just let us look around but was always near by if I had questions, she was there to answer! We ended up finding a BEAUTIFUL sectional and she told me she has the exact same one and she loves it!! She explained everything in full detail as far as the pricing(even though we were both bad at math) LOL, insurance, delivery options ect. If you are in the market for new furniture we highly recommend Ashley in the OP/Jax (off Blanding) and ask for Erica!!!!! Erica thank you so much for all your help
Salesperson was very informative, courteous and respectful. Enjoyed working with Estela!
Frank
Frank
Tameika
Tameika
Tameika was very helpful and pleasant to deal with.
Tameika was amazing!!!
Estela was extremely helpful and very knowledgeable.
Estela was great and very helpful.
Estella was very helpful today.
Frank
Frank
Frank did great job
My experience at ashley home furniture was amazing! I was greeted at the door by Tameika with a welcoming smile and showed to some nice couches until I found the one! She made the whole process smooth and I got to leave with the couch that day! Definitely recommend coming to this location and asking for Tameika for a smooth, clean experience!
Frank
Estella was great at answering any questions I had but gave me space to look around! Great experience in this store.
Frank was awesome!
Estela and very professional very patient and it wasn’t for her. I would never made this deal.
Frank
Estella has been so helpful and very knowledgeable about everything we asked her about. She was a true pleasure to work with!
Frank
Estela, very professional
Frank was Courteous and very helpful Thank you
Frank
Frank
Frank
Frank
Excelente service, Mss Erica was very serviceable and very helpful thank you for helping us out
Frank was amazing!
(Translated by Google) Marissabine Temeika provided excellent service, was very kind, and the translation was good. We are very grateful and happy to have found what we were looking for. Thank you. (Original) Marissabine Temeika excelente servicio amabilidad y buena traducción, muy agradecidos y felices de encontrar lo que buscamos. Gracias
Estela was awesome and I strongly recommend her..
Estelle was very polite and helpful.
Estela....Great job very courteous!
Beautiful selection of furniture and friendly staff. Sky Winters is very professional, nice, and not pushy. I will shop here again in the future.
Estela was very helpful and patient with us
Estela, A very sweet lady and so helpful and kind, lots of patience!
Frank
Tameika Was Great She Helped Me With My Budget & Went Over & Beyond She Is Awesome When You Go There Ask for Her I Promise You Won't Be Disappointed.
Devra Cox did very good and answered all my questions
Frank
Tamika Booker Is a wonderful sales person, patient thorough and very knowledgeable about the products that are available! If you are looking for new furniture ask for her, she is a great asset to this establishment.
Tameika was great! She dealt with us moving around the furniture and changing our minds and pricing quite a few sofas. She was patient and kind. Great service.
Frank
Frank drummer was a great help
Frank
Had a great experience shopping for furniture with Estela! She was very knowledgeable and helpful when selecting a furniture piece.
Randall is great!! Very knowledgeable and so kind
Frank
Wanted two dual recliners, and a single recliner. I was fortunate enough to meet Frank Drummer and was treated with professionalism and patience. At 81 years old I had a lot of questions, which were answered with caring and kindness! I hope the Ashley corporation realizes what an asset this gentleman was to my buying experience. Should I need anymore furniture you can be sure I will be visiting Ashley and asking for Frank! Drummer.
Stopped in to browse, had a wonderful experience with Tamika! She was very helpful, knowledgeable & friendly! We will definitely be back to see her!
Frank
Frank
Estela was wonderful and helpful throughout this process. We had specific measurements and specific idea for the layout and she went above and beyond to get us the right fit !
Estela is great!
Tameika
Frank
Tameika was amazing. She was very patient (especially with my VERY picky 10 year old) she helped us come to 3 final conclusions that we loved and worked for our family.
Frank
Estelle, her Services and answers to our questions was great 👍🏾
Erica was great!
Great service,
Came in the store and received exceptional service from Tameika!She was awesome and answered all my questions!
Estela was very helpful. Took her time was very helpful with giving me different ideas of what to do with pieces I was looking at And show me all the different financing options
Estela was extremely helpful and knowledgeable of your mattresses. Excellent service!
Frank
Frank
Frank is such an amazing person! Very personable!
Frank
Frank was an absolute pleasure to work with. Super helpful and knowledgeable.
Frank
Estela did a wonderful job !
Estela was absolutely amazing! So helpful, not overbearing, and so sweet. 10/10 recommend!
Estella Great service very nice and informative.
Estella Excellent service! Very kind and helpful!
Tameika was really great. Service was great. She helped me find a really nice bed
Came in unsure of what we needed and Tameika was super helpful in talking through our options!
Estela was excellent and very helpful!
Estela did a great job! Beautiful table
Estela was such a big help with deciding which table to purchase. The process was great.
Estela is very friendly, helpful, and excellent knowledge
Mrs. Estela was very helpful and personable.
Estella was a great help in finding furnishings for my family room. She went above and beyond searching Ashley Homestore inventory for the item I wanted. Unfortunately, it wasn't available, I would still choose Ashley Homestore for quality furniture.
Frank
If you need furniture and also looking amazing customer service come this Ashley’s and ask for Mr. Frank. My husband and I just purchased a home so we went to the nearest Ashley’s. From the moment we walked in until the moment we left Mr. Franks customer service, knowledge and expertise were above reproach. He made the process so easy and helped us pick amazing pieces. Will come back and purchase more furniture in the future. Thank you again Mr. Frank!
Estrellita was amazing
Tamieka was great helping us pick out our new living room set
Was great help Estela
Estela Did awesome job.
Mr. Frank was amazing. He was professional and understanding. He explained everything. Mr Frank is amazing.
Me and my wife were heading out of the store because we couldn't find something we agreed on. Then Jonathan took the time to really find out what we wanted and even helped us get it from another store. He could have easily just let us leave but he stayed with us and he made us feel like he cared and we weren't a burden.
Just walk in and ask for Jonathan. he will take care of the rest.
Me and my wife loved our sales person. I think his name is Johnathan. What an amazing young man.
Frank
We LOVE our new couches!!! Ms. Estela was absolutely wonderful in all the ways possible! She made the whole buying and delivery process easy. We will be coming back for a dining room set next. Go see her, she won't disappoint, and the furniture is beautiful!!
Tameika was very helpful and helped my family get in and out super quick
TAMEIKA
Frank
My husband and I purchased a new home after living in a Motorhome for 4 years. We had no furniture and a tight timeline to purchase before closing. We walked into Ashley Orange Park and greeted by Deb Cox a seasoned knowledgeable sales rep. She navigated us thru the purchase of our furniture and we got the quality and price we needed, and it was delivered on the day of closing. I would recommend Deb Cox for all of your furniture needs.
Erica was great to work with and a wealth of knowledge. Thanks for all her advice.
(Translated by Google) Super friendly, very nice Estela (Original) Súper amable muy agradable estela
Bought an adjustable base bed from this place 6 months ago. Base needs to be serviced due to a loud/faulty massage motor and i keep getting the run around between the store and corporate. They store and corporate keep pointing figures at each other as to who is supposed to fix the base. I should've walked away when both the manager and sales rep tried to sell me the base for double the price of their posted online price. Now I've been stuck in a game of ping pong for the last trying to get the damn thing fixed. This shit it crazy! Never again!
I was helped by a super friendly salesman named Jonathan. He even kept helping ,me after he knew I wasn't going to purchase anything. I really appreciated that.
Tameika at Ashley Furniture provided excellent customer service. She helped me locate the exact chairs I was looking for and, when the couch I loved didn’t fit my room, she took the time to find a similar option in her inventory that fit perfectly. I really appreciated her patience, knowledge, and commitment to making sure everything worked for my space.
Estela was pleasant made the experience memorable.
(Translated by Google) WAKE (Original) ESTELA
Erica was amazing and help us out as we were looking around. Awesome service
Erica was very helpful i definitely recommend this place to get any furniture!!!
Erica was very helpful and nice. I loved talking to her and comparing pieces, especially in the mattress section. Very good service 👍🏽
Erica was very kind and offered a great service
Great experience!! Estela was amazing!
Sky was wonderful to work with! She was so approachable and welcoming. Answered all our questions and made buying a new couch as quick and easy as possible! Thank you, Sky!
I enjoyed my experience with Randell. He is very caring and makes sure his customers get exactly what you want. I think he is one of the best salesmen I have ever worked with. If you come in to Ashley ask for Randell. I promise you won’t regret it.
Customers service was excellent at Ashley’s. Randall is very personable and knowledgeable on the furniture and really took time with my family on picking the perfect furniture for our home.
Randall was great!! Very knowledgeable on the furniture I was looking at and if he didn't have the answer he was sure to get it. Everything was a breeze, thanks Randall. I'll have to come back for furniture.
Tameika was truly a lifesaver today. She made sure I found what I needed and made it easy! A overall great experience
Estela was very sweet and helped me pick what was right for me.
Frank drummer was great
Frank
Estela was extremely helpful and personable from the moment we entered the store.
Estela was wonderful and helped get the entertainment center we were looking for.
My husband and I were looking for a sofa. Sky was very helpful, clearly explaining the different options. We were able to decide what we liked. Thank you Sky
Randall did great!!
Randall
Tameika was amazing
Frank
Estela my associate was truly Gem! She helped me in every way. She was very kind. Knowledgeable and has great people skillis. I would highly recommend her services.
Estela was great. Will be back.
Estella was awesome & very helpful. Thank you!
Tameika greeted us at the door. We looked around and found a table we loved and she was very helpful in assisting us.
Estela was super helpful as we were browsing furniture.
Tameika was so amazing and helpful, and great with my kids who were running around lol
Excellent service to hit the star
Sky was lovely and assisted me and my daughter with our needs.
Esterela wonderful service. So willing to assist.
Estela was very professional and patient with my indecisiveness on picking out a sectional. I loved how she took her time and was willing to go above and beyond making sure I got exactly what I needed and within my time frame.
Sky is an sales lady! She's the best!
Estelle was very helpful and advised of options and choices. She also allowed me the opportunity to explore and was available for any questions I had.
Looked around at LR tables and sofas. Estela was friendly and helpful. Decided to look around some more at other furniture stores though. May return if I cannot find another sofa b
Frank was an awesome help to us find a mattress!
Frank
Estelita is the kindest, most professional, informative sales associate. She asked lots of questions to get a feel for my style and preferences. She worked to come up with ideas for our space which was so helpful!
Tameika was AMAZING!!! Great customer service skills And she provided a remarkable experience and she’s very knowledgeable
Frank
Frank
Debi the sales rep was great. Unfortunately everything went down hill after the sale. We decided to make a change to which side the chaise was on the couch. It took multiple times speaking with Ashley to correct. Once that was fixed the TV console was delivered first. It was cracked in the first photo. The delivery person also had to install the shelf which was directly over that crack. He failed to mention it. I noticed as soon as he left and called immediately to advise. I sent photos not even an hour after deliver which was December 22nd. The couch was delivered the 23rd and one of the drivers said he would photo the damage and advise his manager. But then left without ever doing that. I then called the after not hearing from them by 1/5. They asked if I ever sent the photos as requested… which I advised yes I did. They said they found them and would setup the exchange. 2 days later I get another call asking if I ever sent the photos. I again explained all that I did… and then they said yep they see them and I should hear something next week… it’s crazy to think I spent over $4k and it’s taking this long to have a simple replacement and that many calls. While I do love the couch and the tv stand. It’s been a nightmare trying to deal with the service and get the corrections made. I honestly don’t know that I will purchase from them again. I’ve never had issues like this either Rooms to Go or Haverty’s.
Tameika was excellent!
Frank
Frank was a great help!!!
Mr. Frank is a big help running the store by himself!
I got tameika to help me with getting all the information I needed to finance a bedroom set, extremely helpful
Tamika is the best!
Tameika was awesome. She was friendly and made me feel comfortable. She answered my questions with details making me feel good about my order.
Tameika provided excellent customer service!!! Highly recommend!!
Frank was awesome!
All I can say is: Jonathan Anderson - best sales person I ever had the pleasure of dealing with
Mrs Estela was very pleasant and was nice to work with.She sold me a bed.
Tameika was wonderful! She helped us when we visited. She didn’t pressure us and let us look around hassle free. Thank you, Tameika!
Tameika helped me look around the entire store to find the couch that best fits my space! Thank you
Estela was fantastic! She was a very helpful salesperson.
We had a great experience with Sky today! She was super helpful and knowledgeable!
Sky was great. Excellent service.
Frank
Found our recliner pretty nice and easily from Mr. Frank Drummer
Tameika was very friendly and helped us find our new couch.
Sky was very helpful. She assisted us with purchasing a great mattress.
Tameika was awesome and provided us with an excellent experience!
Tameika was extremely helpful in assisting us in finding the perfect pieces for our home.
Today's visit at Ashley 's was most enjoyable due to the assistance of Tameika, she made our experience great.
Frank
Sky was amazing!! Answered all my questions and helped me right away!
Estela was great
Frank
Frank
Frank
Estelle was very helpful and knowledgeable.
Estelle was GREAT!!!
We seem to have a lot of pops and noises from our furniture. Worse than that was the lie we were told. "It takes x amount of days to come from South Carolina because that's where it's made". The "made in Vietnam" stickers told on the sales guy. We were also told that the powered recliners had battery packs and we wouldn't need to have cords ran everywhere all the time, which was a lie. We paid entirely too much for noisy, cheaply made furniture. The display model was definitely better quality than the one we got.
Tamika booker has great customer service thank you again .
Frank was extremely patient and great to work with! Thank you!
Frank
Tameika
it was amazing! love the people there and the furniture! great experience!
Thank you Tameika
Erica is the best she went full throttle on trying helping us, very determined, detailed, honest with decision and wanted me to be happy with my purchase, Erica I hope you get a raise for outstanding service. I’m the young lady who husband got overwhelmed and you stepped in.
EJ - very helpful
Frank
Fantastic shopping experience with Tameika M! Loved that she checked in with us when we had questions and helped us with several take-away items that had been discontinued. Check-out was quick and painless :)
Estela was very friendly and helpful. I was looking fir a certain color and she helped me find it
Tameika was a great help, made our couch buying process so easy!!
Frank Great help showing me the products im interested in
We came in today to buy a couch and worked with Tameika. She was fantastic and made the whole process so easy! We loved working with her so much, we got the couch, a dining room table and a set of chairs!
Tameika was fantastic. She made today’s transaction painless. Very personable and worked well with us.
From the jump...was greeted with glee... Asked what we were looking for, wasn't overbearing with trying to get a sale. Found what we were looking for within an hour or so. Highly recommend stopping by.
Frank drummer, was a very great sales associate. He was very knowledgeable and helpful to us with getting a king sized bed.
Frank was very helpful! Got us in and out quick and easy!
Frank helped us out so much!
Frank was a great and a good help
Tameika did a wonderful job wasn’t pushy and help every step of the way
Frank was great!
Erica was a very helpful sales person. Very friendly as well
Frank
Frank
Frank
Sky was extremely helpful and knowledgeable!
I had a great experience at the Ashley store! Sky who assisted me was very helpful, patient, and knowledgeable. She took the time to understand what I was looking for and helped me find exactly what I needed. The whole process was smooth and stress-free. I really appreciate the excellent customer service and would definitely recommend this store to others.
Tamieka greeted us with a smile and was very personable and attentive to our needs.The deal was very reasonable.
Sky
Had an amazing experience with Estella! We were going to order online and now will order in the store just because of her amazing customer service!
(Translated by Google) Thank you so much, Estellita. Amazing customer service. (Original) Muchas gracias, Estellita. Amazing customer service.
Estela was great.
ESTELA was very helpful and informative. Definitely recommend
Was very knowledgeable and helpful. Estela
Estela....Great service
Estelawas very informative and helpful.
Estela was amazing. She was very knowledgeable and helpful during our visit. The store was nicely organized and decorated to highlight the furniture in the showroom.
Estellita was very helpful & knowledgeable
EStellita was very courteous, helpful and professional. Great to work with her
Estela, patiently helped us to make a critical purchase for our home. She was kind and answered all of the questions. If she did not know she promptly went to get an answer.
Great product and Frank was so helpful and gave great customer service
Frank was a welcoming face since the moment we walked and constantly checking in on us. He was pleasant to work with. Thank you Frank!
(Translated by Google) Estela was very kind in finding a wheelchair for my mother-in-law. Her customer service is admirable. Thank you so much for having people who love the business and go above and beyond to make the customer feel welcome! Thank you, Estela! (Original) Estela fue muy amable en buscarle una silla de rueda a mi suegra el customer service de ella es admirable muchas gracias por tener a personas que quieren el negocio y se van mas de lo que hacen para hacer al cliente vienvenido! Gracias Estela!
Frank was very polite and helpful thank you I will be back😊
Estella was very welcoming as soon as we walked into the door she there greeting people and asking if we wanted help
Didn’t find what we were looking for but Estellita was very helpful.
Frank was awesome
Frank was incredibly helpful today while we were shopping for a kitchen table. He listened to what we needed, answered all our questions, and made the whole process easy. Highly recommend working with him!
Frank
Frank!!
Estela was very informative and took time with us to review fabrics.
Didn’t have what we wanted, but the help was fantastic!
Estela provided excellent and friendly service by assisting me with looking for a tv console.
Sky was great! Very helpful, and informative. Also got us approved quickly and was very patient with us choosing a bed.
Estelle, was an excellent customer service.
Estela was very helpful!
Estela was very helpful. She gave us our space and did not pressure us in buying. We had a great experience!
estela did a wonderful job very professional and excellent service
Awesome customer service ! Estela!!
Estela was attentive and very friendly with my wife and I. Thank you!
Estela was so sweet and attentive. Listened to what we were looking for and found it.
Estella was wonderful and so helpful! Helped me and my mom both with our decision making on a new mattress and pillows!
Estella is the BOMB!!
Tamieka and Marisabine Ácima amazing service
(Translated by Google) Thanks to Tamieka and Marisabine Ácima for their magnificent service. (Original) Gracias a Tamieka y Marisabine Ácima por servicio magnífico.
Ms. Tameika had been very helpful.
Tameika Myers was very helpful with finding the right mattress for me. She greeted me as soon as I came in the door and checked on me regularly without being too pushy. Great service!
Great service!!
Estela was phenomenal, she was very kind and patient with us. Keep her on staff!!!
Estela was very helpful and friendly. She let me know about the sales and possibly ways to transport and store the furniture. She was great.
Stopped into Ashley just to look at beds today. Estela was super helpful in showing me what was available. She took extra time with me in choosing a mattress. Definitely A+ service.
Estellita was very helpful when I came in to look at different couches.
Always a great salesman, Randall to help with needs and options! 5th time here and always get quality service and furniture.
Estela was great and not pushy.
Estela is awesome! Super patient and nice. She helped us buy a bed and she did a wonderful job.
Tameika was amazing! We were able to find the perfect dining table and finance without hurting the bank. 😊
Mrs. Tameika was super awesome!!! She helped out my wife and I with an amazing experience!!! Highly recommend her! 😁👍
Erica had great service and helped us pick out our coffee table
Tameika
A lovely employee tamika helped us with both professionalism and reliability. Her personality friendly, making us all feel welcome
I had a great experience at Ashley Furniture in Orange Park. The store was clean, well organized, and had a great selection. Mr. Tisdale and Estela, our sales representative, was absolutely amazing—knowledgeable, patient, and genuinely helpful without being pushy. She made the entire process smooth and enjoyable. Marisabine with Acima Leasing was also truly helpful and took the time to explain my financing options clearly, making everything easy and stress-free. Excellent customer service all around!
Thank you Debra Cox for helping us today! You made it an easy process.
Estela was wonderful and very helpful!
Estela was fantastic while we were looking for a new couch and rug!
We visited the store late on a Friday night a couple weeks back. Despite the late hour, staff was welcoming and helpful. They struck a great balance of giving us attention and allowing us to shop on our own time.
Estelle went out of the way for assistance. Amazing customer service.
Estela did a great job helping us with our needs.
(Translated by Google) Shout out to Tameika!! (Original) Shout out to Tameika !!
Great shopping experience with Estela !!
Erica 5 star!!
Erica was great with service
Tameika was so helpful and we were able to find exactly what we wanted! We’re so excited for our new couch!
Love Estel! Very nice and very knowledgeable! Always a great experience at Ashley.
Estela was extremely helpful and knowledgeable! We greatly appreciate her patience and time!
What a wonderful lady Estel is. So friendly and so helpful. We enjoyed having her help us!
Amazing and simple shopping experience. Debra Cox assisted with my current purchase while helping with future ones also. She simplified the process while remaing exceedingly attentive to my needs. THANK YOU Debra!!
Estela Estela was very helpful and kind. Awesome service.
(Translated by Google) Wake (Original) Estela
Estela was a great help while looking for my new sofa. Happy Holidays Estela
Thank you Estela for going above and beyond in help me with my purchase. You rock!!
Estela was very friendly she went above and beyond to help me find new furniture for my home. Thank you Estela.
I called every surrounding store in Jacksonville and Sky from this location was the only one willing to help. I made a purchase over the phone she made it very easy and seamless.
Tameika was very helpful! Wasn’t able to find the right fit for my room but she was nice & went above and beyond to help!
Estela was very nice and willing to help us out as we were shopping..very enjoyable.
Estela was great
Frank Drummer was very friendly, informative, and helpful!
Very disappointing experience with Ashley HomeStore. My order was delayed due to missing hardware, which resulted in unnecessary waiting and inconvenience. During this time, communication was poor — I had to repeatedly reach out for updates, and follow-ups were inconsistent. When I asked for something basic, like a case number or to be CC’d on follow-up emails so there would be accountability, neither was provided, and no one could explain how issues are tracked without that. A supervisor eventually called me back but declined to take responsibility or offer a meaningful resolution. The only thing offered was a $50 credit, which I declined. This wasn’t about money — it was about transparency, communication, and how problems are handled when something goes wrong. I’ve spent a significant amount of money here, but the lack of structure and accountability makes me uncomfortable doing business with Ashley again. I won’t be ordering from them in the future. The attached photo shows my bedroom still unusable while waiting on missing hardware and updates.
Excellent quality and service. The furniture is beautiful with solid wood, nice grain and finish, and very well made. The service was great from the minute we walked in tbe door until the furniture was delivered and set up.
Great experience even though I was unable to get what I wanted in the right color! Need black or charcoal!! Thank you Ms. Debra
IF YOU EVER GO TO ASHLEY IN ORANGE PARK,ASK FOR ESTELL.ta SHE IS THE MOST NICEST AND AWESOME PERSON I HAVE EVER DELT WITH. THANK YOU SO MUCH LINDA EDENFIELD
Estela ,was so professional ,very very friend help me to get what I really wanted .
I purchased bedroom furniture for two rooms and living room accessories today. Ms Tameika Myers was phenomenal during this endeavor. She was professional, knowledgeable, and patient. Request her for an exceptional customer service experience!!!
Tameika assisted with our needs.
Very professional and helpful. I recommend Estellita Jones
Estela was great from the time we entered to the time we left. Very helpful and informative
Estelita is great. Very informative.
Frank
Frank
Tameika was great, good personality and very helpful!
Tameika was very helpful and attentive, and helped me get the items I wanted! I will be back.
Randall Tisdale provided professional and fantastic service! He shared great features and benifits of the furniture we were interested in and had some great suggestions of other options.
Frank excellent customer service
Frank
Amazing service , very polite , tameika is the best
Tameika Was awesome professional was top-tier. I highly recommend five stars.🥰☀️💜
Estelle was very helpful and knowledgble about the furniture we were looking for. She showed us many options to choose. Such a sweet and kind lady.
Estelle Very knowledgeable and friendly person
Estelle Very good serv6
Estela was extremely helpful and friendly.
Frank showed me around and explained things well.
Bought a bedroom set. Was greeted immediately when entered the store. Sales lady asked the questions that led us to what we were looking for. I would definitely return for future purchases.
Frank
Estelle was.an excellent sales person. She is patience and kind.
Frank
Estela provided excellent service. She's very knowledgeable and her customer service is top notch. If you need assistance in selecting your furniture, Ms Estela is the one to see.
(Translated by Google) Wake (Original) Estela
(Translated by Google) WAKE (Original) ESTELA
Estela was very nice and helpful in showing us what we were looking for. We found exactly what we wanted with her help. We enjoyed talking to her during the process. We would definitely use her again.
Tameika was pleasant, helpful, and courteous!
Frank
Tameika was awesome
erica helped me!
Estela was great!! 😊
Temeika was so great and knowledgeable about bed frames. She also helped us out with a lot of discounts. Thank you Temeika
Absolutely adored Erica! She was so pleasant. I will be back for sure. It was fun shopping with her.
Estela Very helpful
What a great experience I had at Ashley Furniture in Orange Park! I am building a new home and was looking for living room and kitchen furniture. Tameika was amazing. She was so friendly and knowledgeable. I was able to find everything that I needed and make my purchase! I will definitely be returning to shop for any future needs. Thank you Tameika you are awesome!
Frank is phenomenal!
Frank
Estela was awesome!
We love your Lindyn living room set. My entire house is Ashley Furniture. Great quality. Sarah was amazing from start to finish.
Frank
Frank was great. Allowed us to walk around with no pressure.
Tameika was very helpful and friendly, will likely be shopping here again
(Translated by Google) Excellent attention from Mrs. Estela and good service from Marisa Acima. (Original) Excelente atancion de la señora Estela y buen servicio Marisa Acima.
(Translated by Google) Estela was very kind, and Marisa Acima was equally so; they were both super kind to us. (Original) Estela fue muy amable y Marisa Acima igual forro super amables con nosotros
I was attended by Jonathan today, he is very professional, curtesy, and help me with my purchase and was pleasant experience.
Erica was great! Very helpful.
Randall Tisdale was the sales man and was an amazing sales persons!! Than you
Great customer service -Estela
Frank
Frank
Frank
Estela Was very accommodating
Frank
Frank
Frank
Frank
Estella was excellent to work with
Estela was awesome- highly recommend
Sky was AMAZING! Very knowledgeable and accommodating with our questions. Furntiture is awesome as well. Highly recommend and ask for Sky!
Frank Drummer was very kind to my daughter and he was able to sell me a nice table.
Frank
Tameika helped me today. She was very informative. Answered my many questions with ease. Highly recommend seeing her for any furniture needs!
Estela was very helpful and pleasant to work with. Thanks for helping us think through mattress options and for locating the perfect vase for our bedroom.
Great service. She went the extra mile to find a vase my wife really wanted.
Frank is so awesome!
frank
frank is so awesome!
Go see Tameika! Professional, kind and very efficient. This is the third child I’ve bought furniture for from this store. They always have great quality!
Estela was so helpful and kind addressing all of my needs and questions casually and calm, I’ve appreciated my experience today mattress hunting. Very knowledgeable if you need help come see her!
Frank
The store and service is excellent. Tameika Myers helped us and really did a great job. The quality of the furniture is excellent. We bought several itms.
Frank
Frank
(Translated by Google) Tameika (Original) Támeika
Frank
Frank
Frank was amazing
Excellent experience. Quick and painless. Kind and professional.
(Translated by Google) Estela was very good and helped us a lot (Original) Estela muy buena y nos ayudo mucho
(Translated by Google) Estela, I received very good service. (Original) Estela e recibido muy buena atención
Estelle was very helpful
Estela was wonderful!
Erica
Erica was amazing
Came in looking for a couch and tameika was very friendly and helpful with finding a couch and narrowing down choices!
Tameika Myers was amazing! Very professional and helpful! . Thank you so much !
Went to shop for sectionals and Tameika was absolutely amazing so kind and helpful! Thank you
Frank
Frank
Estela Fantastic Service!! Will recommend her to everyone!! Very patient
Very friendly and easy to talk to. Appreciate her honest feedback.
Estela was very helpful on the refund policy.
Great service and very knowledgeable. ES was her name
Estela did a great helping us
Tameika
Very easy to shop around and everyone is so friendly, helpful. I was able to purchase a one item and go without any issues.
Frank
DEB WAS VERY HELPFUL IN HELPING WITH ALL MY QUESTIONS AND PICKING OUT WHATS BEST FOR ME WHEN I COULDNT DECIDE
Frank
Frank
Estella was a very nice and helpful person with our couch purchase.
Estela was great, she was very helpful with our couch purchase.
Estela was very helpful during my shopping experience.
Tameika excellence service and good communication!!
Frank
Frank was very helpful
Estelle will be back k
Tameika was very helpful and pleasant to work with. She made the purchase process very easy and answered all my questions.
Frank
Estela was great
Debra was really helpful and managed to get us in and out. I will send my family and friends to come see her.
Tameka was great, friendly and professional. Helped me a great deal with her manager. She was a pleasure to work with!!
Frank was great!
Erica was totally awesome! As soon as we walked in the door, she greeted us w/ a smile and was very patient and thorough w/my 73 year old mother. She was very sweet and we felt right at home. She was so welcoming. We'll be back to see her for another purchase! Even Shawn was Great!
Sky Winter was wonderful. She was never pushy. She answered all my questions and made me feel very comfortable. Thank you Sky.
Frank
Tameika was great as always! Will come back to get my furniture from her!
Erica is a very nice lady, great sales person, knowledgeable about furniture materials. Pleasant. Outstanding customer service!
ESTELA WAS A VERY GOOD SALEMAN SHE GAVE US DETAIL FOR EACH MATTRESS. I WAS VERY PLEASED. WE TOLD HER WE WILL BACK.
Tameika was informative and helpful!
Tameika
Estela is awesome. She helped my daughter so much! I love her attention to detail.
Estela is a great and understanding person
Frank
Tameika was a great help for me and my wife finding a couch and bed set!! Definitely recommend coming in and requesting tameika
Tameika was not only super friendly but helped us find the perfect furniture at the best price. I would highly recommend working with her
Frank
Frank
Estela was amazing. She helped me find what I needed for my home.
Exceptional customer service, Frank was awesome! Will definitely come back again.
Tameika was an amazing help, very helpful and understanding, will 100% come here again, thank you for the great experience!
Frank
Tameika made it painless very sweet lady!!
Erica is awesome!
Erica was great knowledgeable and very easy going and knows her stuff!
Estela - Great service and a pleasure to work with.
Estela was great to work with, she helped configure numbers and worked with us the entire time.
Erica made buying a mattress a dream(cloud)! She wasn’t pushy and truly wanted us to be happy with what we were purchasing. 10/10 recommend this location and Erica as a consultant.
Tameika
frank
Ms. Tameika was very welcoming and professional upon greeting us. She answered every question we had and even suggested alternative options that served our interest.
Frank is your go to guy at Ashley. Never have we had better customer service. When you shop Ashley shop with Frank.
Frank was great and worked had to get us a great deal.
Tameika was very helpful and fantastic to work with
(Translated by Google) Estela provides a very good service (Original) Estela,brinda un servicio muy bueno
(Translated by Google) Estela, spectacular work! (Original) Estela trabajo espectacular
Erica was great in helping us to choose our furniture !
Thank you Estela for your assistance.
Estella- very nice explanation of the furniture around.great assistance
Skye did great! She definitely hated us but I would hate us as well lol! We are the worst shoppers and argued the whole time 🤣
Frank is the man!
Frank
Frank. Great customer service.
Great customer service from Frank.
It was a nice place! Estela was great!
Nice place. Very helpful. Estela was very knowledgeable!
Estela was extremely accommodating and friendly. Did an exceptional showing us the options that we were looking for.
Estela was a wonderful and help guide us around. She answered all of our questions.
Sky
Great
Had the most amazing experience at the Ashley on Blanding in Orange Park today Randall Tisdale went above and beyond to ensure I found exactly what I needed
Frank
Frank was very helpful.
Frank
Frank
Estela was very nice and showed us good products
Estela was fabulous
Frank! Great guy!
Estela was great to work with. Appreciated her allowing us to look with occasional check ins and was available when we were ready. Highly recommend.
Estela was fabulous to work with. Gave us space until we needed her, answered every question, and made purchasing painless.
Frank
Frank
Frank
Tameika was amazing can’t want to get the rest of my furniture from her !
Tameika was wonderful and helped me get through my purchasing process easy and fast !
Tameika was very professional an fun to work with we really enjoyed our time at Ashley
Frank
Frank
frank
Frank
Frank
Frank
Frank
Frank
Very nice location with great pieces and reasonable prices. Tamieka was very helpful with helping me make a decision concerning a couch I've been watching for weeks. They've earned a lifelong customer.
Tameika was super helpful. And the couch is perfect.
Tamika was great , friendly and amazing person out going as well !
Frank drummer
Tamekia and Brittany really were great to work with!
Estelle great service
Estelle- Great help at helping me find new couch.
Estelle good help
Tameika was very kind and patient with me I will return to purchase from her
Sky
Estla- pt was very friendly and helpful in making sure we knew what we wanted
Frank
Frank
Estella’s was a pleasure
We worked with Deb and she was extremely helpful and was not pushy at all. She was happy to answer every question (and we had a bunch!) and had a great attitude. Highly recommend!
Very kind, helpful and easy to work with. We will be back and ask for Debra Cox! Thank you!!
Estela was great to work with!
Estela was very helpful with us
Frank
Estela was very attentive, went above and beyond with out questions. Very professional!
Estela Very helpfull.
(Translated by Google) Wake (Original) Estela
(Translated by Google) Wake (Original) Estela
Estela was fantastic. Help us with our needs. Thank you.
Thank you Estela for helping us.
Tameika was very helpful and nice to talk to!
Debra was great to work with. the first time I came in she worked so hard to find me what I was looking for but unfortunately wasn’t unable due to strict criteria. After searching other stores and changing criteria I was super excited to be able to come back work with Debra to get me our new living room pieces. Thanks so much for your help
Frank
Tameika
Tamieka was such a great saleswoman! She was so easy going and made me feel so confident in making my decision to purchase furniture here. She didn’t pressure me and gave me time to look around and came back to me when i was ready. Such a sweet lady!
Estela was very helpful and welcoming please make sure to give her a raise !!
Tameika very kind!
Estela amazing service
Estela was SUPERB! She knew what I needed and was very patient with me and she listened to me thoroughly. I had came in earlier in thee week and she greeted me and in glad she was here to greet me today. She went through everything with me thoroughly as well so that I understood. I hope to see her for my next purchase. Thank you so much Ms Estela!
Frank
MariSabine is sweet and kind. She was very helpful and knowledgeable. Highly recommend!
Sales guy Daniel gave us info on current deals when we walked in, then gave us time to look around without hovering over us. He seemed to anticipate when we had questions and was happy to give us information. We'll be back when I make up my mind!
Deb was very professional and courteous and very helpful
Estela was warm, friendly & very knowledgeable. A pleasure to work with
Estela was amazing and helped us find exactly what we were looking for. Thanks Estela
Marisabine is great, polite, and cares.
Awesome service 100 % excellent customer service Always with great response to solve and make customer satisfaction
Mrs. Tameika was so pleasant and friendly when searching for a sectional. I would recommend her to everyone that comes in. Very inviting energy
Estela. Will return. Wonderful employee.
Frank, he was so wonderful and extremely helpful, I wasn’t even sure what I needed but we ended up buying two. We are so excited to get our new comfortable life changing chairs. I would highly recommend Frank to everyone.
Frank
Marisabine is the most Wonderful sweetest person ever
Marisabine at Acima is sweet kind and very informative with her program, and spanish speaker!
Marisabine is sweet, kind and very informative with her program, excelent service!!
Tameika was super helpful in assisting us
Escela was great. She spent time to educate us on different mattresses.
Estelle did a wonderful job in showing the different beds
Tameika was very welcoming and was tremendous to work with
Tameika was amazing to work with, very nice and informative!
Frank
Estela Great saleman my pleasure working with her on our deal.
Estelle. Great service for 10urs +
Frank was super friendly and helpful!
Frank
Estela was very helpfully, knowledgeable and had a great customer service.
Estala was a pleasure to have help us with our purchase. Very professional and answered any and all questions we had.
Estela was so very helpful and friendly.
Frank
Frank
Estelle service great!
Frank
Estelle ms stellar was very helpful and pleasant to me and my family i would rayt a 10
Estela She is very nice and help us with all the furnitures we need
Frank
We worked with Randell and Tameka annd the were both amazing to work with! They were very thorough and explained everything Perfect! They deserves a raise! We love our brand new sectional and can’t wait to sit on it!
Tameika was amazing, Knowledgeable and got us the best deal possible.
Frank
Frank
Tameika is wonderful and was very patient while helping me select a mattress. She’s awesome!!!
Frank is the best.
Frank
Randall was extremely helpful and professional answered all my questions would recommend him to anyone looking for furniture
Estela Was Very nice and helpful
Estela is a very kind, knowledgeable member of the sales team. She was a great help!
Estela very nice to work on furniture sales.
Estela was excellent and explained everything in detail
Great service and helped us find exactly what we were looking for, thanks Tamika.
Tameika Myers’ service was excellent! She helped with every single thing we were looking for!
Frank
Estelle, excellent customer service
Estela was outstanding! This was the perfect purchase for my room. Thank you 🙏🏽
Frank
Frank was amazing!!!! So helpful made us feel like family!
Frank, did a great job helping us out! Outstanding customer service!
Man is great talker and person however he’s was trying to sell my furniture stating it’s a good deal and told me he’s not trying to make business out of me! And I found a better deal then what he was offering!
Estela was very pleasant to work with and very helpful.
Estela was very attentive and helpful. Thank you!
Estela was our service representative and she’s the best!! She was very knowledgeable and super polite and even gave helpful suggestions!!
Estela was very helpful and nice. She provided great customer service.
(Translated by Google) Wake (Original) Estela
Sky was awesome and helped us so much i would recommend her anyday
Tameika was absolutely amazing! She helped us find the perfect dining set and went above and beyond by arranging and rearranging different pieces so we could really visualize what would work best in our home. She was pleasant, friendly, and so accommodating from start to finish. What I appreciated most is that she didn’t hover or pressure us—she let us explore the showroom at our own pace and was always right there with answers and great suggestions when we needed her. If you’re shopping at Orange Park, Ashley, ask for Tameika. Her customer service is top-tier, and she truly made our experience enjoyable and stress-free! We are super excited about Our purchase!!!
Frank was denominated in his informative help!
Frank
Frank was very knowledgeable and helpful in our decision.
Frank
Tameika awesome service
We will br back yo see estela
I was undecided when I enter Ashley, so Tameika help guide me threw my decision she was very patience helping me choose the right bed, I left happy and definitely will return for more furniture Thank you Tameika appreciate you
Frank
Estela was awesome at helping us while looking and offfered lots of suggestions that we didn't even originally considered.
Miss Estela was very courteous and professional.
Tameika
Estela was very helpful
Frank
Looonnggg time over due with my review, but I must say that Ms. Tameika Myers, the Home Furnishing Consultant, who has the best customer service!!! Very professional, kind and helpful. Even though I didn't buy a couch from her store, she definitely was still sweet and mindful. Thank you once again for your service Tameika, you definitely deserve a raise!! Have a wonderful day to all.
Estela was so helpful and I appreciate her time and help she was so sweet patient and I thank you so much
Estela was very kind, helpful an knowledgeable
Estelle did an outstanding job showing Love seats and Recliners
Tameika was amazing! She was very thorough and patient while helping me make my purchase.
Frank
Frank
Frank
Frank is amazing
Frank was awesome and knowledgeable
Estela, she was great help. Everything question was answered very well.
Estela. She was very helpful and answered every question we had!!!
Frank
Estela was extremely helpful throughout the process of my purchase. Thank you so much.
Estela was fabulous :)!!
We had a great experience with Estel in Ashley home store at Blanding blvd.She was nice,polite and gave all informations needed
Estela was so nice and we really appreciated her for being so kind.
Estela was so nice and we really appreciated to her thanks for helping us
Mrs. Deb was amazing, Thank you for your help and service!
Great furniture and staff.
Tameika was so helpful. She didnt pressure us but asked what we were looking for to meet our needs. And then helped us. Very much recommend.
Frank
Estela She was very nice when I buy stand tv
Estela She was very helpful When I buy my TV stand
Frank
Frank
Excellent Service from Estela!!! So friendly and willing to take all the time in the world to help! Thank you!
Estela. Great service.
Frank
Frank
Frank
Tameika was awesome. She got me everything I wanted!!! She is truly an outstanding associate. Don't let her go!!!
(Translated by Google) Wake (Original) Estela
(Translated by Google) It is (Original) Este
Este was very helpful and kind
Frank
Frank
Frank Drummer
Frank is fantastic!!
ESTELA WAS VERY NICE AND KNOWLEDGEABLE. SHE HELPED UP WITH OUT SELECTION AND FINANCING
Frank
Estela have awesome customer service
Estela was awesome assisting us in making our furniture purchase!
Estella was awesome. She gave good suggestions. Great customer service.
Estelle, showed us around, very knowledgeable, thank you
Hi! Just wanted to say I had great service from Estela! Super helpful and really kind!!
Estella was great!!!
It was time for a new living room couch set, and after way too much browsing, I finally found the one I wanted. I just needed to know if it was as comfortable as it looked… but I wasn’t thrilled about the usual marathon that furniture shopping turns into. So I headed to Ashley Furniture on Blanding and 295. Enter Sky. She was the sales representative who helped me, and she made the entire experience feel almost suspiciously easy. I showed her a screenshot of the set I had my eye on, and she pulled it up instantly. She walked me straight to the display and, thankfully, it was just as comfortable as I hoped. Sky checked the local inventory, walked me through the different discounts, and explained the protection plan without ever making it feel salesy or rushed. I asked her to run the numbers a few different ways, and she did it with real patience and zero hint of annoyance. I was in and out in under 45 minutes with everything handled except the delivery date (which is a separate process). A huge thank you to Sky for her stellar customer service, solid product knowledge, and genuinely helpful attitude. Ashley—if you’re reading this—she’s the kind of employee you promote without thinking twice.
Tameika was very helpful in me choosing my purchase and very pleasant to do business with her
We did not find what we came for but Sky went above and beyond trying to find all the options for us. Great customer service and didn't hover.
Tameika was super sweet and helpful!!
Estela was amazing and gave insightful information about the sofa we wanted. She even considered the delivery installation for us and made the process so much faster and easier. Awesome service!
Excellent customer service and Estela did a good job of explaining all of the options for financing and protection. The only thing that could have been better is if they had the furniture we bought available in store to take home the same day.
Ms Tameika at the front was extremely kind and saved me a great deal of time by advising the product I needed was not a product that is sold.
Frank helped me
Tameika
Customer service. Blanding location Erica lady. Acted like a used cars salesman. This is a once in a life time deal, only for tonight! You walk out that door your going to regret it. Smh Not genuine at all, asked me was I in a bad situation. That's why I'm looking for furniture?? So random . Definitely used car salesman vibes. Losted me right away . I was looking at a set asking her questions. I turned around she's 5feet away looking the opposite direction. My son and I just walked out.
We stopped by Ashley to find a few small pieces and were greeted by Estela, who was very knowledgeable and friendly and was able to help us find exactly what we were looking for. She also made appropriate recommendations for complementary pieces. Our first experience with Ashley, but not our last.
Estela was awesome, she was so helpful and knowledgeable.
Frank
Estela was wonderful! She answered all of our questions and was so pleasant to work with. We would definitely recommend shopping here and ask for Estela!
I had a great experience, the customer service was really helpful. Mine was Tameika, she helped me quick.
Frank is awesome! 💕🌈
Frank
Frank did a great job helping me today!!
Frank
Brittany is professional
Deb was amazing!! She helped my husband and I pick out a sectional that was just what we needed. She was very knowledgeable and patient with us. 10/10 customer service and will be back to see her for any of our future purchases!
Deb was fantastic, best price and best quality and very knowledgeable on the products! We will always be doing business with her!
Estela was wonderful and patient showing me all the sofas.
Debra Cox was great! Extremely helpful and kind!
Estellita was a great and serviceable vender. I liked his energy
Estella did a great job. She took the time to explain us everything in detail and give us all the solutions we were looking for.
The experience was awesome. Estela was there to greet me at the door. She was so nice and patient with me during the entire process of me purchasing a bed. I would recommend her to anyone looking to purchase furniture.
Frank
Frank
Frank
Frank was very helpful in regards to purchasing our sectional. Very informative, friendly and never felt pressured. We have been to several furniture stores and by far Frank was the best person that helped us in our decision. Would love to do business with Ashley furniture with him as our salesperson.
Frank
Estela was very kind and helpful. I would definitely use her again.
Estela was super helpful and a pleasure to work with!!
Great customer service by Estela
Frank
Estela was helpful.
Estella was friendly and helpful
Estela good explain about the furniture that we buying.
Estela was wonderful. She was very knowledgeable.
Frank
Frank was a great help. Showed us all of the mattress options and gave us great advise!
Estela gave us excellent service even gave me the odimon service
Estelita is an amazing person and such a great help.
Eestelia was very helpful and our search in a sleeper sofa. She guides to the best option for our needs. Great customer service!
Lady Estela took great care of us to our visit to Ashley furniture orange park Florida Answered our questions made helpful recommendations to our final decision OUTSTANDING 👍👍👍
Frank
Estela was wonderful! Very helpful and walked us through the store. She was able to answer any of our questions and made the experience simple and quick.
Frank
Estela, provided me excellent service. Very helpful.
Frankkk is the best
Frank is the best
Frank
frank
Frank
Frank was awesome.
EStela excellent service and experienced and very professional.
Estela was wonderful we had a Awesome experience 😀😀.
Frank
Frank
frank
frank
Exceptional experience Frank!!
Estela was great very professional and recommend her for anyone looking to purchase furniture.
Frank
Frank
Estela awesome customer service!!!! Very informative and helpful!!
Frank
Frank
Frank
frank
Frank
Frank
Frank
Frank we love you thank you bunches
Frank
Frank
They sell you a warranty that is worthless. The company is a complete scam. Look up reviews for guardian protection plan furniture. How Ashley can sell this in good conscience is beyond believable! When I called Ashley to discuss it, they just transferred me to the warranty company which is awful. I have had a claim in since July and it has not been resolved as of end of October. Ashley Furniture, do better! Don’t rip off customers telling them the protection plan is worth it!!
Estela provided with a Great furniture shopping experience!
Estelita was amazing! Spent lots of time with us and gave us great info on the furniture options.
Very helpful and knowledgeable!! Shout out Estellita
Josh was helpful
Frink
Mr Frank was amazing!!!!
Estellita was very nice and helpful
Estrelita was very helpful.
Frank
Frank. Thank you!
My wife and I had the pleasure of having Tamika help us with our furniture purchase. She was very knowledgeable and patient as we picked out our new dining room set. Tameika was great and we appreciate all her help!!
Tameka is a great salesperson. She came to check on us frequently, but still gave us space to look around.
Estla showed us great customer service shopping for a dining room table
Mrs. Estela was great
Frank
Frank
Estela was very helpful this evening, I will definitely be back in the near future to purchase dinning table.
Frank
Frank
Frank
Frank
Loved the experience my family had with Tameika. She was professional and treated us like we family. Will we come back? Yes, we will.
Tameika was a wonderful help. Streamlined the couch buying process for my wife and I.
Estel was great. Very personable and knowledgeable. The store itself has good options for good pricing.
Estela was awesome. She helped us find great options. She was patient, kind and creative!
Estela helped us out i had the best experience browsing for furniture
Estela has been great with her customer service very attentive and has a asked questions about what I needed and gave advise on the furniture that might help me
Estela, Great service, Thank You.
Deb was friendly and fast with service, excited to have a table for group games.
Frank
Frank
ESTELA - was very very helpful, kind and thoughtful with me and my husband in our search for new furniture. Recommend her 100%, will be coming back !!
Estela, was great help and good taste.
Frank was very nice. He was very helpful in finding right couch and the right price for us. I would recommend his services to future customers.
Frank was amazing and helped us find the right couch we needed. He was very helpful. He took the time to listen, showed us how the couch worked and answered all our questions.
Frank
Tameika
Tameika was such a joy she made my buying experience very easy, I will be back to shop with her in the future.
Estela was very helpful and sweet.
Frank
I was greeted at the door by Tameika and my experience couldn’t have been better! She was so friendly and very knowledgeable about the products. I’m excited about my purchase and will definitely recommend Ashley Furniture and Tameika and will come back for all my future home interior needs. Thank you!
Sky
Frank
Estela was very helpful and informative. She helped us find the right couch and size for our home.
Estla wonderful person to work with!
Deb
Estela, she was very helpful and friendly doing my visit in the store. I enjoyed doing business with her.
ESTEL VERY VERY HELPFUL
Frank was amazing! He put us first and knew exactly what we needed. No pressure and super experience. Will for sure return and ask for him!
Tameika was super helpful and answered all my questions.
Frank is the man!
Frank is the best!!!
Frank is the best!!!
Tameika was very patient and pleasant we will always come a buy from her as well as we will refer friends a family!!!
We have bought several pieces of furniture from Ashley furniture Homestore. Tameika Booker was our sales person. She was so helpful we came back and more furniture. I would recommend anybody to go see her for your furniture needs.
Tameika was very helpful in answering our questions!
ESTELA WAS EXCEPTIONAL. She did a great job leading me to a great couch that would hold five people. I loved the couch and have plans on coming back to get it. SHES A GREAT WORKER AND EXPLAINED EVERYTHING TO ME IN DETAIL
Escetela- Great and help with everything and gave us good recommendations
Estela was very helpful, she answered all of my questions, she never made me feel rushed while I was taking my time looking at everything. I had a good experience and ending up buying some gorgeous furniture!
Estelle was Extremely helpful and knowledgeable. Great service!
Randall Tisdale helped my wife find the perfect options for our living room. Without his expertise, knowledge,and professionalism we would see still be searching for furniture. Keep up the great work Randall... Make sure you ask for him personally. He will treat you right!
I had a wonderful experience with Tameika. She made my shopping a pleasure.
Randall was an excellent salesman, very professional and didn't hound you like most salespersons do. He gave me several options that were perfect for our budget. Ask for Randall when you go to Ashley Furniture.. in Orange Park
Tameika provided phenomenal customer service!
Frank
Frank
Frank
Tameika was very helpful from the moment we walked in the door. She asked us questions to help us find the right piece for us. She was honest and gave us a variety to look and think about. I left with furniture that I was happy and excited for! Thank you again!
Tameika was great not only was she showing exactly what we wanted but she also had some recommendations as well but the best part was when she showed us this clearance item that had not only the couch but a coffee table, side table, ottoman, and rug for a price that you can’t beat and it was everything that I needed anyways in my apartment. Tameika was very patience and her energy was so welcoming she made this furniture shopping experience absolutely one of the best. If I ever need to go furniture shopping again I am going to Tameika and I suggest you do to.
Estella was very friendly and engaging. She provided helpful information. I plan to return and hope to work with her.
Frank
Estela was excellent!
Frank did a great job!!
Frank
Estela was very helpful! Ty!
Estelle was great In help searching fir a couch
Great job from Tameika Myers
Frank
Tameika was an amazing help today!!
Wonderful! Estela helped us find the perfect couch. Super helpful.
Estela was amazing in helping us find our couch
Tameika provided excellent service today and she is very informative. Provided me the information needed for me to go home discuss with my partner!
Frank.
Ms. Estela was a very great help as she explained everything perfectly and answered all of my questions. I will definitely be bringing my business back :)
Estela was very helpful and extremely nice . She made furniture shopping a breeze and asked all of the right questions ☺️
Estela was excellent! She took the time to explain everything to me. Great job! I will be back’
Frank is super sweet and helpful 😊
Frank
Frank
Frank did an amazing job helping me with my purchase. I will return back and hopefully Frank there too help. 5 stars across the board
Tameika
Best ever Tameika
Frank did a good job!
Sky was professional, friendly, and incredibly knowledgeable. She took the time to understand exactly what my inlaws needed. Thank you for the help.
Frank is an outstanding salesman. We are really pleased with his attention to detail with our needs. Anytime you can make my wife happy…I’m Happy! Thanks again for your help with our furniture choices. Johnnie Mincey
Frank
Frank
Frank was super kind and helpful!
Frank was great helping us today!
My mother recently purchased a dining table with chairs and a recliner. Tameika Myers was very knowledgeable about the products and any unique features. The purchase process was seamless; I would go back again.
Mrs.Deborah did a great job looking for options for me. Great customer service
Deb was a big help and amazing
Stacy was patient and helpful in assisting with finding the best fit for my living room decor and Estela helpful in finalizing the sale.
Great Customer service Estela
Frank is excellent! He got me everything i needed under my price range! Thank you so much!
Frank
Tameika Myers was very helpful and patient on finding us the right couch, couldn’t ask for a better salesperson, thank you
Frank was really helpful and welcoming. Definitely recommend him if you come to this location! Picked out my furniture and was out the door nice and easy
Frank was very helpful at finding everything we needed and explaining the details.
Estela was very helpful! Nice and outgoing.
Estela was amazing. She was very attentive from the moment we walked in the door until we left. We will be back!
Frank
Ms.Tameika Myers is great sales consultant in Asley Furniture in Blanding Blvd. She wellcome us with smiling face and kindness. Thank you
Great service
ms debra was very nice and helpful
Frank
Frank
Tameika was fabulous will definitely refer her to family and friends!!
Estela was an amazing professional and answered all my questions
Estella was very helpful. Were definitely come back for my future furniture from ashley store.
Erica was a great she helped us through the whole process and made everything very easy
Escela is amazing! Very helpful!
Estela, was friendly and very knowledgeable of the furniture that she sales. She’s a true asset to the company.
Estelle, was great, she helped my sister and I purchase a fabulous sofa.
Estela , I am very happy with this service she is a very nice woman who helped with our sofa . We hope to see her again once we come back .
Erica was great and so helpful!! Very sweet woman!!
Frank
Frank
Tamika is grea,t friendly and super helpful!!!
Frank
Estela was amazing! Very knowledgeable and an excellent eye for design. Estela read my mind in what I was looking for in my home decor! A great shopping experience!!!
Frank
Tameika was our sales consultant and she was very approachable and knowledgeable and pleasant while helping us. I will definitely ask for her whenever I come back to this store.
Estela is very helpful and knowledgeable.
Estela was super helpful.
Estela good serví e
(Translated by Google) Estella excellent customer service (Original) Estella excelente servicio al cliente
Estella
Estella was great at explaining how the Ashley insurance program works! Great job! Promote ahead of peers
Estela was incredibly helpful to us. We had such a bad first experience years ago and she truly was amazing.
Frank
Frank
Very informative and provided detail on products and delivery - Estella
Frank
Estela was very helpful and we enjoy her every time we visit.
Very professional and nice! Estela was helpful and not pushy
Frank did a fantastic job
Frank
Frank was awesome
Frank
Estela was very helpful today! She was knowledgeable and gave us good info.
Estela, she was great service and helped us find what we where looking for
I appreciate Tamika being patient and answering all our questions regarding different pricing options and cheaper options!
Tameika was very inviting when I’m ready I will come purchase from her!!
Frank
Frank
Frank.
Sky was so informative and patient! She makes buying and shopping for furniture and great experience!
Estela Very helpful
Frank
Erica was great!! Thank you for all your help
I went to Ashley this past weekend and Sky was a dream to work with. I went in determined to buy a specific couch, which I didn’t love as much after testing it out. Sky was very informative and understood my needs and found the perfect couch setup! I highly recommend seeing Sky if you in the market for purchasing new furniture!
Tameiks provided excellent service with my recent purchase.
Frank
Estela was very helpful and knowledgeable of the products available. She was a pleasure to work with!
2nd update: I missed calls from them, so instead of contacting either of the other two people listed on the account, they just pretended like they didn't sell us a broken piece of furniture for $800 and told me they had closed the claim. When I pushed back the woman from the warranty department told me she was sending me an email link to submit the claim again and I never received it. They are nearly impossible to reach except by phone, where you will sit on hold for 20 min with terrible, ai mumford and sons playing. I have an easier time with amazon customer service. This place is a scam and a joke. Update: we waited 3 weeks for the furniture to arrive. When it was finally delivered, one of the dressers was broken. Top coming off and broken unusable drawers. I called & talked to a customer service person who said someone would contact me in 2 or 3 days to "correct" it. That was almost a week ago. We spent thousands of dollars here; hundreds just on the dresser. I need someone to make this right ASAP. They pressure you to leave a review while you're in the store I assume to avoid things like this. Disappointed but not surprised. Original review: Ej was helpful, patient and fun! She made the experience so easy and pleasant for us. We got a mattress, bed set & couch. Thank you!
Estella was very assertive helping me find my new living room furniture.
Had Estlea helping me look around for a couch today. Very nice and professional. Thank you
Estela was helping us window shop for a new couch. She was very sweet and personable. Thank you for helping today.
Jonathan Anderson made our whole visit worth it!
We went to Ashey Furniture to look for a specific style sofa and love seat and Esellita (EJ) walked us around the store to show what they had. There was a lot of similar styles we were looking for, and EJ explained that most of the sectionals could be ordered as a sofa loveseat combo. She was very thorough and knowledgeable with every product on the floor, and most importantly, she was patient with us, knowing that style, functionality, and comfort are all part of the decision making process on selecting furniture. She gave us space in order to look around, which was really appreciated. If you are looking for furniture, and so happen to go to Ashley, I highly recommend asking for EJ to help you out.
Great customer service… ask for Estela!
Frank was helpful and kind. He helped us find what works for us. Highly recommend.
Estela was fantastic. She was professional, attentive, and genuinely cared about making sure I got what I needed. Outstanding service.
Frank is super knowledgeable and easy to work with, get with him if you swing by the store!
Frank
Excellent customer service from Estella!
Estela helped the us and did not leave us the entire visit. We will purchase because of her excellent customer service!
Estela was fabulous. Coming back to purchase tomorrow!
(Translated by Google) Crackle (Original) Estala
Estela was amazing and very knowledgeable. She helped us move a little closer to the right mattress.
Frank Drummer was fabulous. He was friendly and helpful and made our purchase easy.
Erica and Marissa are great
Tamika was great! Will definitely return.
Erica Stringer was phenomenal!
Frank was amazing, listened to my needs and pointed me in the right direction.
Tameika Myers
Estela was a great salesperson and answered all of our questions.
(Translated by Google) Wake (Original) Estela
My partner and I worked with Frank Drummer as our sales associate. He told us that a canopy bed we were interested in was on sale for $740. He said it had to be that exact floor model since they needed it off the floor, and that I’d have to hire an outside company to handle delivery. We agreed and also purchased a dresser with mirror, a door chest, and a nightstand, which Frank stated would be delivered through Ashley’s. When we went to check out, Frank applied a “20% discount,” making a big deal about how no one else in the store would do this for us, but since we were young, he was going to “help us out.” He asked if we wanted the protection plan, and we declined. However, after leaving, we realized he had added it anyway—and we had actually paid $400 more for the bed. The next morning, Frank called us saying there was an issue with the order. When I called him back, he explained that the bed was not actually on sale and the real price was $1,050. I told him that not only had I been overcharged, but a protection plan was added without my consent. After reviewing the numbers, he admitted I was right but said he couldn’t remove the protection plan without also removing my 20% discount. I asked for a refund, and he said he’d speak to his manager. While waiting, I checked online and discovered all the furniture I bought was already listed at 20% off—and that I even paid more for the nightstand than the listed price. When I called Frank back with this information, he tried to lower the protection plan by $200, but I declined and again requested a refund. He agreed. The following day, I called to confirm the refund. An associate told me it was already processed and I just needed to wait. Shortly after, I got a text saying someone would reach out to “discuss” my refund. The next day, when I followed up again, I spoke with Sophia who said it was processed and that she’d call me back at 2:15 to go over it. She never called. When I called back at 2:17, I spoke with Jonathan who confirmed the full refund amount and told me it was processed the day before, and to allow three business days for my bank to post it. Today, however, I received a message about a delayed delivery. When I called again, a supervisor from the escalation department informed me that no refund had ever been placed at all. This has been an exhausting, dishonest, and frustrating process from start to finish. Frank misled us about prices, added charges without consent, and multiple employees gave me false information to cover for one another. Horrible, horrible experience. I do not recommend anyone shop at this location. The staff lie, mislead customers, and do not deserve your business.
Tameika was very attentive, and took the time with me to show me around ! Thank you very much for everything! Happy customer!!!!
Frank
Frank has given me exceptional service!!
My experience at Ashley Furniture in Orange Park was enjoyable. Although my wife and I didn’t find the exact type of sofa we were looking for, it wasn’t due to any lack of effort from your salesperson, Ms. Estela. She was courteous, knowledgeable, and genuinely helpful throughout our visit. I especially appreciated the information she shared about power outages and the backup battery pack—very insightful. The 5-star rating I gave is well deserved.
Estella was absolutely amazing in answering all of my questions and we will definitely back
Frank
Super inviting and informative!
Frank
Tameika Myers
Tameika IS WONDERFUL AND SUPER HELPFUL 🤩🤩🤩
Frank
Working with Mrs. Tameika has been great she’s Amazon very helpful wonderful personality I will most definitely request her every time I come here
Sky was a big help I found some really nice pieces thank you much
Tameika was very helpful. We’ll be back for future purchases
Estelle I will be back
Came in to buy a sectional couch after looking in several furniture stores. We met EJ who was exceptionally respectful. When we told her what we were looking for, she sold us the perfect couch. Very professional, friendly and knowledgeable with the products of this store. Thank you EJ.
Estela was amazing at helping us to select the perfect couch we had been searching for forever! Great friendly service!!
Great customer service Estela and Randall were a great help. Furniture was nice and they answered all questions.
very helpful!!! Randall!
estela and randall did a great job
Estela was a creat person she help us and everthing
Estela was great! Enjoyed her presence:)
Estela was amazing and patient. She is very knowledgeable about the products and was able to answer questions promptly.
EsteVeryinformative and good service
Estela, Really friendly, helpful and patient! Great experience! Liz Huggins
Estela She greeted me so warm at the door and was extremely helpful during my entire visit. I’ve brought furniture in the past from this location. It was a pleasant surprise to see a familiar face.
Estela customer service was great, showed everything I had questions about
Estela was amazing!
Tameika did an excellent job of helping me find the chair and sofa I was searching for . She made the purchase a smooth and trouble free . I will definitely refer my friends to shop there with Tameika .
Frank
Frank
My husband and I couldn’t be happier with our experience at Ashley’s Furniture today! We came in looking for a new couch due to our current one being damaged by movers. As soon as we stepped in the store we were welcomed with genuine warmth and professionalism by Frank. The store was very clean and laid out very beautifully which Frank kindly explained to us when we entered the store. One of the big things my husband and I were very appreciative of is that Frank was never pushy, always attentive, and incredibly knowledgeable about their products. He took the time to understand my style, what I particularly was looking for in a couch, and even offered creative suggestions I hadn’t considered. He is an excellent sales consultant and I strongly recommend anyone who visits this Ashley’s Furniture location ask for Frank. I guarantee he’ll be able to answer your question and have you leaving the store with exactly what you were looking for!
Frank
Estela was a wonderful help and very knowledgeable.
Estela, she was great!!!
Tameika was fantastic and very helpful!
Frank
Frank was very personable and helpful! Will definitely return!
Frank
Estela. Will be back
Tameika was wonderful and very knowledgeable!
Frank!! Fantastic and super helpful. We truly appreciate his time and help!
Frank
My consultan Tameika Myers gave me a great experience. She was very informative about the living room sets that I was interested in. She explained payment methods and the different discounts available as well as discussing delivery options and expectations. Tameika very polite and courteous and a great personality. A Great Consultant! Will definitely be dealing with her in the future.
Estela, Did a wonderful job helping us find our new dining room table !
Frank
I stopped by to look around and had a really positive experience with Estela. Very welcoming, knowledgeable, and patient while answering my questions. She took the time to help me explore my options and made the process enjoyable.
Frank
Estelle was great
Estelle, has worked well with us. Thank you.
Tameika is so helpful and she made my visit so much easier
Frank was great!! So helpful without following us around
Frank was great!
Tameika was very professional an kind!!
Estela very professional and helpful.
Estela - Fantastic service!
Estela something nice
(Translated by Google) Estela very help for me (Original) Estela verry hepl for me
Frank
Frank
Estela was great and helped us a lot! I loved
Estela All the best. Fi e star.
Frank
Frank
Tameika is amazing!! She was able to answer ALL my questions, with patience, which was greatly appreciated. Stop by and see her!!!
The best so far very professional and caring
Estela very kind and helps!
Estela service was great really atttentive to my needs
Estela, is awesome! Very helpful and friendly, my go to at Ashley!
Tameika Myers
Debra Cox is the sweetest and most helpful employee in the store. I visited several stores in Jax that weekend and I can tell you, Debra is outstanding. I wasn’t sure of what I wanted and she was very patient to show me many mattresses and couches. Until I found the one, which just got delivered. It was a pleasure to meet her
Tameika was great
Tameika Myers
Tameika Myers
Tameika Myers
Tameika Myers
Tameika Myers
Frank
Tameika very knowledgeable and professional.
Tameika 🤏🏾👍🏾
Tameika Myers
Estellita she was excellent!
Estela she in vary kind and helpful
Estela service was good
Estella was great. I was not paid to say this.
Frank
Frank
it was very professional. tameika was very nice
(Translated by Google) Tameika👍🏽 (Original) Tameika 👍🏽
Tameika was a great sales consultant will be returning back
Estela…. Very easy to talk to. EJ explained everything so thoroughly. Her service was AMAZING!
Estellita was so helpful with helping my mom choose the best possible financial decision when it came to buying our couch! Thanks EJ
Estela was super sweet and very helpful!
Frank is awesome!
My boyfriend and I bought a sectional and a dining set from Ashley’s. Tameika was a great help. Thank you, Tameika!
Great
Frank
EJ was very helpful and spent a lot of time with us to make sure I understood the measurements of the furniture, and how it would look with the space I had to work with.
Esrela, spent a lot of time helping to get the right fit for our living room.
Joseph was super helpful!
Joseph was awesome. We will be back
Very good help tameika
Sky was incredibly helpful and friendly. I would highly recommend her to assist when looking for furniture.
Tameika was very polite and helpful
Frank
Salesman was very knowledgeable and we liked his no pressure approach.
Estela was very knowledgeable and helpful in my search.
Frank
Estela. Very helpful and knowledgeable. I will be back
Frank, he has been very helpful showing us good selections for the furniture we needed for our new house. Thank you Frank ! For your awesome customer service!
Frank is absolutely awesome! He’s super friendly and helpful! He helps you feel right at home!!
Frank amazing
Tamieka is very personable and helpful. Walked me through the buying process and was very patient.
Estela, was very refreshing face when I walked in and I will be back to see her when I'm ready to move forward
Estela 👍🏾 Good job
(Translated by Google) A very special store and a very kind and caring Miss Tameika who helped me in my decision making effectively. (Original) Una tienda muy especial y una señorita Tameika muy amable y cariñosa que me ayudó en mi toma de decisiones de manera efectiva
Frank
Estela did a great job at finding what I needed. Very professional!
Estela was awesome and so helpful.
Estela was wonderful. She helped us pick out the right sofa in our price range.
Tameika was really nice and professional, she helped us to find the best option for us
Tameika treated us super well, and at all times she made sure to know what we wanted and what we liked. We came just to look, and we left with a beautiful piece of furniture for our home.
Frank
Frank
Frank
Great attentive service. Tameika Myers was very patient, kind and informative.
Tameika was so helpful! She answered all of our questions and was super welcoming!
Jonathan Anderson helped us upgrade from our old things to a new modern style.
Frank
Tameika was incredible to work with! Very helpful.
Estela was awesome. Helpful and knowledgeable!
Estela was very helpful!
Frank
Frank
Frank
Sky was great. Professional and found us just what we were looking for. We will be back to see her!
Estela helped me out. Quick and easy
Stopped in today to take a look around. Debra C. Was so sweet, giving us space to walk around. She helped us build options for the living space we have. Would do business with her again.
estlla. She is very good amazing
Great salesperson Estla
Estela provides phenomenal service today during my shopping trip for a sofa!
Estela helped us with looking for sofa set and she was amazing. Very helpful. I'll be returning.
Estela was extremely helpful in our purchasing process. She helped us get exactly what we needed and worked out the best possible prices.
Estela, she was very helpful and knowledgeable about items
EJ was very professional and knowledgeable. Any questions we had she was able to answer them for us. Thank you EJ.
Met Estela who provided details on all living room Recliners. Gathered details for a future purchase. She was a great help.
Frank
Estela was very nice
Frank
Just purchased a new living room set. Tameika helped us with our purchase. She was very patient and helpful working with us and answering our questions.
Estela, welcomed with great greeting at the door. Ensure we to answer all questions asked.
Sky was very friendly and knowledgeable!
Sky is wonderful to work with! You need anything ask for her.
Sky was extremely helpful and knowledgeable!
Had a great experience at Orange Park Ashley. Our consultant Frank Drummer was very knowledgeable and very nice to work with.
Estela was great today! We came in today to look for a dinner table, and she was fantastic walking us through our own style and reviewing the products they have. While we are indecisive at this time, we will be following up with Estela soon! Loved our experience!
Tameika made it the best experience buying the family a couch very patient and helpful we will be coming back to buy more thank you again.
Estela helped us get a new couch. She was great to work with.
Estela was great. Easy to work with and super fun
Estela was great!
Tamika was very kind and showed great hospitality will be coming back for the spinning chair
Tameika
Estela: Very helpful and knowledgeable. Definitely worth checking out. Highly recommended for future purchases
ESTELE- she was very helpful and pleasant i will definitely refer her for her services
Tameika
Estela, was very helpful and with financial and sales.
Estela,was great help with our choices n selection
Tameika Myers was very knowledgeable . It was a pleasure talking and working with her. Recommend you let her assist you on your next visit!!!
EStela was great!
Estela very understanding and used her resources an knowledge to show me specific recliners that might be a possibility Thank you
Tameika was very pleasant I’m very thankful that I came into Ashley furniture. She was very knowledgeable and professional.
I want to thank Tameika for the professionalism she shared with me on today. I came in with a not sure spirit, but left with certainty. Thanks again.
Estelle very helpful.
Estela is amazing and very knowledgeable. She helped me so much to make a decision on a couch/sectional size. She’s a blessing
Sky was absolutely amazing so super bubbly and helpful beyond words! If you are going to look for new furniture make sure you speak directly with Sky she was a joy to work with!
We were so pleased with Jonathan's patience with our choices
Estela was great !
Tamika is a good listener and has excellent follow thru! I def recommend asking for her at the door!!
Frank was awesome
Kathy was very helpful and awesome I highly recommend her will be back thank you again Kathy
Love the furniture selection, Tameika was so nice and helpful.
Tameika followed up and asked us questions to understand what we were looking for and helped guide us in a direction to figure out what we wanted
Frank gave us great and friendly service
Frank
Frank
Tameika is a delight to work with. She was informative, welcoming and inquisitive to our needs. We look forward to our next visit.
Frank was such a joy to work with! Very personable! Can’t wait for my new furniture
Sky was extremely helpful to my husband and me while shopping at Ashley Furniture store. She was able to zero in to exactly what we were looking to buy and was very with it! Best salesperson I have had in a longtime !
If you need great help ask for Jonathan
Estela was so helpful with my problem.
Estela helped give us information on TV stands, very personable and friendly.
Estella has been exceptionally helpful. Although the item wasn't available in store, Estella escorted us to a similar item style wise for reference sake. Thank you, Estrella. Please have a great day!
Estela very helpful
Estela Excellent customer service Kind and professional
Frank
Estela was a great help and made the process easy!
Tameika was and is amazing! She was super helpful and informative. Very pleasant and professional. She deserves a raise!! She is a star!
Frank
Frank
Frank
Stacy was a huge help with picking out some items for my home, I appreciate everything she’s done for us!:)
Estela great job explaining things and showing displays
Tameika was super nice and very helpful. We were happy with our service and were taken care of.
We LOVEDDDDD Tameika she was so helpful and overall lovely!!
Tameika was super duper helpful today. I and a purchase today and can’t wait to get my new furniture. Wow! Pleasant to work with. I appreciate her insight as well.
Tameika was awesome!!!!
Frank
Frank
Frank
Frank
Frank
Frank
Frank
Popped in looking over living room furniture and while we only found a coffee table that we liked, Debra was a huge help and very patient with our many questions and private discussions while we made a purchase decision. Not giving a full 5 stars because we were a little underwhelmed by some of the choices and quality.
Estela was fantastic very helpful and informative
Estela was FANTASTIC and very helpful!!! Thank you
It was an awesome experience. We just came in to look, and ended up purchasing a new bedroom set. Tameika Myers was so helpful and explained everything regarding the furniture and finance options, we decided it was the perfect time to purchase. Thank you Tameika!
Estelita did an amazing job helping us at Ashley Furniture in Orange Park! She was so attentive and went above and beyond to make sure we got the best deal possible. Truly great service from start to finish!
Estellita helped us find exactly what we were looking for! I love our new sectional sofa!!
Frank
Frank is an awesome home furnishing consultant.
Frank
Estela she is very good at her job very professional
Estela , Very Good Customer service.
Frank
Estela took a lot of time to help me look for a sofa. She is very professional.
Frank was VERY nice and helpful with everything we needed! The scent is wonderful! Beautiful and quality furniture as always!
Frank
Frank
I came into Ashley’s Furniture knowing exactly what I wanted, with delivery pricing already confirmed on their website, and expected the process to be straightforward. Unfortunately, my experience was the complete opposite. The store associates took over 30 minutes applying discounts that they insisted I should be “happy” about, yet the numbers didn’t match the online prices. It turned out they had added a 5-year extended warranty and “white glove” delivery—without asking, offering, or explaining—raising the price by well over $1,000. Only after I questioned it was it removed. Next, I was denied the advertised 0% APR financing beyond 24 months, even though I have an Ashley’s card and the signage in the store clearly showed it as an option. When I finally agreed to move forward, the associate told me my Ashley’s Synchrony account was “closed” and ran new applications through Wells Fargo and another company after telling me he reapplied at synchrony and it was denied (A UNNECESSARY LIE). Later, I confirmed directly with Synchrony that my account was never closed—it had simply been paused for security and was reactivated immediately. The result: I left without furniture, after being pressured into higher costs I never agreed to, misled about my financing options, and left with an unnecessary hard inquiry on my credit report. This experience showed a lack of transparency and professionalism. Customers deserve honesty and respect in such a large purchase—not hidden add-ons, misleading financing practices, and incorrect statements about their existing accounts.
We came in just before closing and Estela was very accommodating and patient with us and within 15 minutes we bought a couch
Friendly service - even though we walked in about 20 minutes before they closed, Estela took the time to show us what we were looking for without making us feel rushed
Frank
Frank was very warm and helpful during our search, highly recommend.
Sky was amazing!. Very helpful, kind, and professional with a personal touch. Other stores we've been to we felt like we were being followed. She allowed us to explore at our pace and we never felt like she was trying to push a sale. When shopping for furniture I'd definitely return and ask for Sky.
Sky provided excellent customer service! Very happy with the interaction and sales.
Estela Fabulous service
Frank
Frank
Best service
Did a great job helping with ideas that will work for my home. Great experience
Frank was very helpful!
Tameika was very knowledgeable, helpful and friendly overall great experience. I would recommend you ask for her help
Frank
Debra was a supper star in helping us find the couch we were looking for such great customer service with no hassle if you are in the area it’s recommended to stop here and Look Out for Debra she will get you taken care of
Frank was great
Frank
Estelle is so nice.
Estela was helpful
Tameika
Estela was very friendly and helpful.
(Translated by Google) Wake (Original) Estela
Frank is amazing!! Patient, not pushy. He’s great.
Tameika
Tameika ❤️❤️❤️
Estella was great.
Tameika did a great job She waa very helpful Will be back
Tamika was amazing
Estella is always helpful everytime I come to the store. Great customer service 👏
Our visit to this Ashley Furniture store was extremely amazing and one that our family will not forget. The sales team presented themselves as extremely knowledgeable and highly professional. Particularly, one of the sales associates, Frank, was extremely thorough and even took the time to explain how we could customize and make each scene or item truly our own. I really look forward to future visits.
Frank
Frank
Estela was great providing marvelous assistance in our purchase
Estela went beyond to get us our sofa. She was wonderful
Tameika was amazing very helpful! We will request her in the future.
Frank was wonderful I felt like I knew him for years!
(Translated by Google) little star Shevis a reverent costume servant (Original) Estrellita Shevis a reverent costume servy
Frank
My husband and I walked into Ashley, just to look. Tameika was very helpful. Thank you for your help, Tameika!
The experience at Ashley Furniture was amazing. Estelle knows her stuff.
Estela was very knowledgeable and helpful.
Dealt with Frank and he was great. Found some deals for us and worked the entire deal . Easy to get exactly what we wanted and answered all our queries.
Tameika was amazing in assisting us in our furniture adventure!
Very comfortable environment no pressure, impression was they want you to be happy with your choice.Over the years have bought several items of furniture from them.This store is no different very knowledgeable sales staff and do their best to make you comfortable and welcome.Sky was our consultant and was extremely helpful.
Good business Randel I would always come back.
Frank did an amazing job working with us!
Estela came and greeted me. Very welcoming, and very professional. Knows her stuff.
Thank you Estella! We appreciate your time and information that you provided.
Estela showed us around and gave us so much good information! We didn't purchase today but have 3 possible choices to consider.
Tamieka was extremely knowledgeable, and very hospitable. Knew her stuff and excellent sales lady!
Frank
Estellita, Thank you for the great customer service. Explained everything in detail, offered options and provided resources and contact info also offered to follow up with me.
Was helped by Sky Winters, she was wonderful, answered all questions, very polite and patient with our ever changing decisions.
Tameika was just the best! Got an amazing deal on the couch of my dreams. So easy to work with and knew the answers to all of my questions.
Tameika is the best!!! Fantastic sense of humor and made it feel like furniture shopping with my bff and not a stuffy salesman. Will be coming back to her for all of my Ashley purchases!
Joseph Gordon’s attention to detail and untiring efforts were above and beyond anything that I could have expected. From the time I opened the front door and entered the entire staff was phenomenal.
Estela was friendly, helpful and pleasant!
I recently purchased a bedroom furniture set from Ashley, and I want to take a moment to recognize Tameika Myers, the consultant who assisted me. From the moment I walked in, Tameika was exceptionally friendly, attentive, and knowledgeable. She took the time to answer all my questions, guided me through different options, and made sure I felt confident about my choices. What really stood out was her genuine care for the customer experience. She listened to what I needed, offered thoughtful recommendations, and made the entire process smooth and enjoyable. It’s rare to meet someone who combines professionalism with such a warm personality. If you’re shopping at Ashley, I highly recommend asking for Tameika Myers. She truly goes above and beyond to make sure you leave happy!
Tameika was very helpful and so sweet. Will be back to see her again. Very satisfied.
Estellita was very professional and had a great sense of humor.
Estelllta was exceptional
Estella was fantastic
Mr. Frank was amazing very knowledgeable very helpful and a pleasure to talk to. :)
Frank
Stacey was amazing
Estella was super friendly and personable. She showed me the deals available and even helped me see how to make the piece I wanted fit into my space.
Frank provided excellent service
Frank
Frank is awesome!
Very helpful very friendly
Frank
Frank
Frank was wonderful when helping us out
Tameika was an amazing sales rep. She answered every question precisely. Provided excellent customer service. Amazing satisfaction
Estellita was super helpful in helping us search for the type of furniture that we were looking for. She was very thorough in explaining the details of the furniture, and covered all of the options and deals that are available. Thank you Estellita!
Very helpful and knowledgeable. We had a great experience with Estellita.
I’m so pleased that I went in at the day and time that I did! We were met by the lovely Debra Cox and she was just incredible. She helped us pick out not one, but three new mattresses! She was patient, knowledgeable, very kind and personable. I highly recommend asking to speak with her if you are interested in bringing a new piece of furniture into your home!
Escela… very informative thank you so much..
Estela was amazing. She helped us tremendously with the purchase of our mattress and TV stand. Highly recommend her! Very knowledgeable.
Estela was awesome!
Tameika was great and helped me find what I was looking for!
Frank is awesome!
Estela she was awesome and extremely helpful
Estela was awesome and made my day with a new sofa. 🥰
Tameka was EXCELLENT 💜
Estela was very nice and very informative
Tameika gave a great service. Showed us around all pf the different features and options on sofas there was and never felt pressured on making a purchase. When im ready to purchase i will be back and ask for her.
frank
Very kind and cooperative
Excellent customer service! Met with Tameika who was very patient, knowledgeable and answered all of or questions, including helpful suggestions. Jonathan also stopped by and was super courteous and explained ways to save on the purchase. Two thumbs up! 😊
My wife and I visited the Ashley Furniture store in Orange Park Florida yesterday and met a delightful sales representative Deborah cox, she is very sweet and very helpful. She assisted us all the way through our decision making and purchase. We were lucky enough to discover a showroom piece on sale and Debra helped us get in contact with a wonderful moving company who assisted Us in getting that furniture to our home the next day. The furniture is beautiful and we couldn't be happier! I highly recommend Debra she is a great Home Furnishings consultant, very professional and does her best to find everything you need. Thank you Debra for all your help! Phil
Tameika was great, next time we come back we will ask for her!!!!!
Frank
Tameika was wonderful, knowledgeable. The whole experience was excellent.
We had a fantastic experience today with Tameika. Very informative and quick process to get our new living room sectional.
I went in to see a bed frame that I liked online and to find a chest to match. Randall took me around to look at lots of different options for matching furniture as well as show me how to adjust the height of my adjustable base at home. Definitely go in and ask for Randall Tisdale if you want help from a knowledgable salesman!
Went to look at couches today and Frank was our home furnishing consultant. He was incredibly helpful with finding my family the right couch. What really blew us away was when he showed us the duropella and tried scratching the couch as hard as he could. The couch was unaffected.. WOW!! He truly went above and beyond! Thank you so much Frank. You deserve to be recognized for your efforts!
Frank was amazing and very knowledgeable and made the experience for buying furniture so much easier.
Tamika was extremely helpful, she was very knowledgeable in the products on hand.
Friendly staff, big selection
Frank is awesome!!
(Translated by Google) Estela is excellent. (Original) Estela excellent
Estela was very helpful
Estela was amazing and answered all of our questions
Estella was really helpful. Showed us variety of furniture we would love to buy.
Tamika is a great sales person. Very informative and oriented, pleasant. I was very pleased with her assisting me with my furniture 😍
My husband and I visited the Ashley's Furniture Store in Orange Park Florida today and met a very nice knowledgeable Home Furnishings consultant, Deborah cox. Deborah was so helpful and friendly and spent the time that we needed to help us make our decision. We ended up buying a whole bedroom collection today because of Debra's expert advice and friendly personality. We felt she was honest and trustworthy and did the transaction with our best interest in mind. Thank you Deborah for making our experience a great one! Vanessa McCarroll
Tamica did an excellent job helping me get what I wanted. Great customer service, will buy again!
At this point, just give Frank the keys to the store.” Walked into Ashley Furniture expecting to browse — walked out wondering why Frank doesn’t own the place. From the moment we walked in, Frank greeted us like a host welcoming us into his home. The man knows everything: fabric durability, wood types, drawer mechanisms, cushion firmness, what couch works best if your dog thinks it owns the house — you name it, Frank has an answer and probably a backup suggestion. He didn’t “sell” us — he guided us like some sort of furniture whisperer. At one point I asked, “Is this on sale?” and Frank just smiled like he is the sale. We bought a sectional, two end tables, and somehow left feeling like we got the better end of the deal. Honestly, if Frank started his own Ashley Furniture franchise tomorrow, we’d be first in line with coffee and measuring tape. 10/10 — promote this man or rename the store ‘Frank’s Furniture Kingdom.’
Estela was very professional.
Tameika is great….. very personal and knowledgeable about the store and the products! Very accommodating and helpful. If all the employees where like her you would have more business.
Frank.
Estela very good service
Estela is a nice person she was so helpful
Estela was very helpful
Estela was absolutely amazing. Will be back!
Tameika was the best!!!!
Frank was very helpful!
My wife and I had a wonderful experience at this location. We purchased a couch, coffee table, and end table. Debra was incredibly helpful and kind! She ensured that the configuration of our couch was correct, and thoroughly explained the sales and financing plans. Highly recommend this store!
Mr. Randall was very nice and helpful. He explained everything in detail and made my Mom's decision to purchase a lot easier. We will definitely recommend Mr. Randall to our family and friends.
Estellita was amazing with assisting me around the store front!
I had a wonderful experience at Ashley Furniture thanks to Estela! She was incredibly kind, patient, and informative throughout the entire process. She took the time to explain all of my options and made sure I felt confident in my choices without ever being pushy. Her warm personality and genuine care made the shopping experience so much easier and enjoyable. If you’re looking for someone who truly listens and goes above and beyond to help, I highly recommend asking for Estela!
Estela was wonderful to work with and went above and beyond to make my experience enjoyable.
Estela helped without being overwhelming
Tameika was amazing!
Frank
(Translated by Google) Stella very good (Original) Stella muy bueno
Estela was very helpful with our visit today. Thank you!
Estela was nice and helpful.
Estela very helpful, great experience!
Showed us many options took her time with us. Very pleased. Cindy
Tameika
Estellita was very professional and had all the knowledge needed for great service went above and beyond to meet all our needs 5 star!!!
Estella was very helpful and very accommodating she deserves a good good raise !
estela was a great help on finding a mattress!!
Sky was a wonderful help and had a great personality great first experience and she was able to match my needs and I was very please with her help
Estela was really patient with us.
Frank
Estella
Estela - was very helpful and showed us everything patiently
Frank
Frank
Tameika was a great help, I would recommend her to anyone!
Estela was very helpful at Ashely’s furniture!
Frank
Frank is spectacular. Pleasant, helpful and fun. Will definitely come back to see him. Thanks Frank for everything!!
Frank
Frank is amazing!
Frank was great and informs
Frank!!!
Frank
Frank
Estela was very helpful and attentive.
Estela was great. Very patient with us!
Frank was fantastic! Really patient and knowledgeable.
The lady Deborah that helped us was not pushy, but she was friendly, knowledgeable, and informative
Tameika was awesome!! I was indecisive, but she was very patient with me and informative throughout the whole process.
Went in just to browse, not buy, but found my dream couch. Great deals, amazing selection and excellent customer service. Sales associate Debrah was very knowledgeable and welcoming!
Frank was incredibly helpful and patient!
Tameika
Frank
Frank
Frank
Tamika did a fantastic job helping us to find our new living room furniture. Very pleasant experience.
Frank
Frank
Tameika took great care of me. Excellent service
Frank. Great service good guy
Frank was helpful and didn't make us feel pressured during our experience at Ashley's.
FRANK
Tameika☀️😁
Tamika was awesome!!
Frank
Frank
Debra was amazing she made it easy for me to choose what I wanted. She even price matched our furniture pieces from online.
Frank
Tameika is truly amazing. She always has a great smile on her face!
Frank
Frank
Tameika has very great customer service very professional
Expert knowledge on many pieces. Not just thoughtfull insight but also intricate knowledge on how pieces would hypothetically fit. Great service.- Estela
My wife and I were shopping today and Estele was our salesperson. She was great!
Estela was so helpful! Very friendly,and knowledgeable without being pushy. Thank you!
Brittany was absolutely fantastic. She really took her time with us. I came in knowing what I wanted but she revamped my entire idea of how to do my space with the couch I wanted. She is also super patient, personable, and hilarious!! Overall I am so grateful for her help and the time she spent with us. She is a huge asset to this store. It was So nice meeting and working with her.
Tameika
I visited the Ashley store on Blanding Blvd in Jacksonville, FL and had a good experience perusing the store. The sales associate, Tameika was great! She knows what’s on the floor and was very helpful sharing about items I was considering. I will definitely ask for her when I make my final decision to purchase!
Sky was great
Frank
Shopping at the Ashley store on Blanding in Jacksonville was a pleasure. We haven't yet received our Durapella sectional but the very helpful Consultant, Sky Winter, was professional, informative and low pressure (which really helps with making a decision like this). Orange Park Furniture was our "go to" store for years, but they have since retired and Ashley has proved to be a good alternative. We would recommend them.
Frank
Frank
Frank
Debra Cox was very helpful
Debra cox was great. Highly recommend
Tameika Myers will take care of you. She was so professional and gave me the best price possible. Looking forward to doing business here again.
FRANK
Tameika was the best representative of Ashley furniture. She was very friendly, knowledgeable, and knowledgeable!
Nobody helped me very bad service waited for 45 mins waiting to get some help and no one came to help
Estela was great&helpful. Very knowledgeable and there was no “stalker” or pressure feeling like other stores.
Estela is so wonderful!! She helped my family and made it so easy and comfortable.
Estela was terrific!
Sky rules
Frank
Mr. Frank
Frank was such a great help today finding furniture for my new house! I’ll definitely be back and request Frank’s help again!
Frank is a great sales person. Keep on smiling frank
Tameika
(Translated by Google) Estella (Original) Estellita
(Translated by Google) Estellita is the best, she helped us a lot. (Original) Estellita es la mejor nos ayudó un montón
Tameika was the best!!!
Mr.Frank is very kind and very helpful! Definitely recommend him to help you with everything !
Frank was very helpful
(Translated by Google) Estella very good (Original) Estella muy bueno
Debra cox
Debra Cox was so professional
Tameika was great!!!! She walked through with me multiple times until I found what I liked
Estelle will coming back to see her
Estelle. Great customer service.
Had a good experience with estellita , she did an excellent job of listening to our needs and helping us out
Estela was extremely helpful and sweet
Frank
Frank
Frank
Tameika!
(Translated by Google) The furniture is beautiful, Estella was very patient and gave me all the information I needed. (Original) Los muebles están hermosos ,Estella fue muy paciente y me dio toda la información que necesitaba.
Estelle, great customer service very knowledgeable.
Estela was very helpful to find my family the perfect couch!
Frank
Tameika
Tamika Myers
Tameika was very helpful. Thanks for the great service!
Tameika was excellent and provided great customer service!
Tameika was so helpful, patient and informative in helping to choose a mattress and furniture! Great personality too! I recommend and will be back!
Tameika was excellent and very helpful with helping me with picking the right furniture I was looking for
was super friendly and helpful!
Mr. Frank was wondering.
My sister and I went shopping we ran across a great spirited worker Tameika is her name. Great shopping experience.
Came in to look around and was greeted by a lovely associate, Tameika. She was very kind and listened to what I had to say. I will return to store for purchase.
Estera she was very pleasant to work with and very helpful with all of the questions we had
Estela: very helpful, was able to get me the information I needed.
Randall was so friendly and helpful. I love my new couch and loveseat. They delivered the wrong breakfast nook table and chairs but quickly fixed the issue. I will definitely keep Ashley at the top of my list for my future needs.
Nice selection, and although we did not purchase the day we came in, we did buy that beautiful upholstered King bed we saw at this location. Thank you Tameika M. ! Very kind. Checked on us when needed without being overbearing, while we browsed. 👍🏾
Bought a sofa recliner it was perfect...from the store associates to the delivery men it could not have been better!! Thanks to all...
Tameika was very helpful and knowledgeable. Thank you for all your help
Estela was a great help today! It’s rare to find a place where customer service still feels genuine—this store truly stands out. I’ll definitely be coming back for future home upgrades and would recommend them to anyone looking for quality furniture and top-notch service.
Estela was very helpful
Tameika was so awesome
Tameika
Estela, she was very nice and very helpful. She gave us a lot of info.
Awesome Service and showing us around and answer my questions Mrs. Estela you was awesome. Thank you 😊
Thank you Estela for your help and all the attention you gave us.
Frank
Sky helped my mom and I immediately upon arrival. She greeted us at the door and was very pleasant. We told her what we were looking for and she was able to show us exactly what we envisioned for our patio furniture. She made the buying process super easy. We were in and out in less than 45mins.
Frank was super helpful! I truly enjoyed my shopping experience!
Frank was amazing :)))
Tameika Myers amazing customer service!!!!
Tameika was great from the moment I walked through the doors. She helped me quickly and efficiently without being overwhelming. Thank you so much for your help!
I went to the store in Orange Park and was greeted by Debra Cox. She was extremely helpful with a selection of bar stools. She went online and there one that I liked but was 5 months before delivery. We did find another one which was sold by a 3rd party which I did order. Ms. Cox was very professional and knowledgeable of the store products and the layout of the store. I was very pleased with the service that she provided. It was an excellent visit to that location. Thank you Ms. Cox.
Frank was very attentive, knowledgeable, and helped us make lots of decisions about our new furniture. Also gave us a great deal!! Thank you!
Frank was awesome!
I recently visited the store and had an excellent experience with Estela! She was incredibly helpful and knowledgeable, showing us multiple options to fit our needs. The store had an impressive selection of models, which made it easy to compare and find the perfect one. Estela's expertise and friendly service made the whole process smooth and enjoyable. Highly recommend!
Frank
I had the pleasure of working with Tameika on getting a new couch. She was very helpful in finding the perfect fit for me. I would definitely recommend working with her if you need any furniture!
Very good Service her name is Tamika Myers
Great help her name Tameika Myers
Tameika is very personable and has amazing customer service! Her bright smile and wonderful knowledge of products makes her #1 in my book!
I Love Tameika Myers 👍🏽👍🏽
ESTELA WAS VERY HELPFUL AND ANSWER ALL THE QUESTIONS I HAD.
ESTELA JONES WAS VERY HELPFUL, SHE TOOK HER TIME AND SHE HELPED US WITH OUR PURCHASE. MY WIFE IS VERY HAPPY.
Tameika was fantastic. Super helpful
Frank did amazing getting us our bedroom set efficiently!
Frank was incredibly helpful and made our process easy! Thank you!
Estella is the nice person and sales
(Translated by Google) Mrs. Estela was super helpful. (Original) La señora Estela fue súper servicial.
Frank is amazing and super helpful
Frank
Estelle was great. Really appreciate the help and professionalism. Will definitely be back because of her.
Sky was wonderful. She made buying a dining room table a breeze. Highly recommend! Thank you Sky!
Frank was very friendly, helpful, and professional! See Frank for all your furniture needs. Thank you.
Estela was kind and helpful, and gave good advice. I would shop here again, if I had her helping me!
Estelle was very friendly and helpful in my purchase of love and 2 chairs.
Frank
EJ was very helpful and kind... she help my husband and I and explained all the details and confirmed all yhe details tp ensure we got we wanted. She was friendly and had the b3st customer service. You can tell she is here to serve the customer and gove the best customer service... I thank her for her help and kindness.
Frank was the best ever!
Came in to make a purchase & from the moment i walked in Ms.Estela greeted me with nothing but warmth & superb customer service..she made sure every question i had was answered she made sure everything went smooth & effortless for me if you visit the store do yourself a favor & ask for Ms.EJ highly recommend…thank you Ms.EJ!!!
Frank
Frank
Tameika was excellent! She helped us pick out a bedroom and living room set and it just delivered today looking amazing. She was really patient helping us find the right pieces in store while battling a rowdy toddler. She is a top sales rep!
Sky was great!
We had a great shopping experience with Brittany B. at the Ashley Furniture Store in Orange Park. Brittany was low-pressure, allowed plenty of space for us to shop the store, and super helpful when the time came to sort through getting our order together. She was able to show us the timeframe for delivery and was right on target with that. She was professional and friendly and we appreciated working with her. We also had the chance to shop with Tameika M. who was also friendly and professional. She greeted us and gave us a solid run-down of where to find everything in the store. All in all, a nice shopping experience.
It was a great experience. The staff was very attentive. Very lovely. - Estellita
Frank was amazing!! He just wasn’t front when we asked about the cost on monthly financing… or how delivery worked.
Tameika was very nice and was always available for any questions we had.
Estela was a pleasure to work with today and was very knowledgeable.
Estelle was a pleasure to work with!
Entering a furniture store can be intimidating; however, I received an exceptional welcome. The staff, particularly Tameika, greeted me warmly and provided clear guidance on locating products. Tameika's professionalism and patience were greatly appreciated. Once my home renovation is complete, I intend to finalize my purchases. I highly recommend Tameika's service to friends and family, and extend my gratitude for her assistance.
Just bought a living room set and Tameika Myers was amazing. She let us look till we were ready to purchase She is amazing. Very sweet.
Estella was great.
Estrellita, help us look around and see what we wanted. She is very nice and help us.
Estrellita is the best! Very helpfully and very nice! Hi ask for her! 🙏🙏🙏
Estellita was amazing thanks
Friendly sales staff. Frank was very helpful!
Estellita was very professional and helpful. We were looking for a sleeper sofa. She should us every option and color that was available in the store. She showed no pressure at all. She is an asset to the Ashley Corporation.
Estellita was so friendly and helpful. She told me about Military discount and financial options. She is a real asset to Ashley. Thank you Estellita.
Mr. Frank Drummer did an amazing job with helping us pick out a bedroom set that worked for our family. We went into the store only to look and ended up making a purchase.
Greetings, Frank Drummer is notable. He is an incredible salesman, very knowledgeable, and personal. He acknowledges your needs and gives good suggestions. I felt like he was a close friend or family member.
Tameika went above and beyond assisting me with everything I needed to get a beautiful dinning set. I would definitely recommend her to help with furnishing your home. Thank you so much Tameika
Tamieka @ Ashley Furniture was so pleasant to deal with today! She had alot of patience & was very informative with my almost 88 year old mama on her recliner purchase.
Skylar was by far the best rep I have worked with, made the experience so easy. Yall need to make her CEO to the CEO
Great customer service. Thank you Jonathon so much!!!!!!
Tameika
Tameika helped me and my family find the perfect pieces for our new house. She was knowledgeable with a flare for interior design. She listened and was very attentive to our wishes. The prices were reasonable too. I would recommend her to anyone who wants great service without a pushy sales associate. She feels like family and has helped us find what we need to turn our new house into a HOME!!
Tameika
Tameika was amazing
Tameika was such a pleasure to work with!!!! I will definitely return because of her level of service
Tameika
Frank
Frank
Tamika
Awesome customer service!!! Patient and knowledgeable!!!!
Estellita was so sweet and helpful!
What a great experience with Estela! 100% would recommend
Estela, I was happy with the experience. lol. My mom is happy with what she got.
Tameika
Debra Cox is Amazing sales representative! I highly recommend this establishment we have dealt with Ashley for years and always great quality furniture. Ask for Debra Cox
Tameika was a great help! She made me feel comfortable and allowed me to browse and ask questions as needed. I have never purchased anything from Ashley before but she has absolutely changed my mind about that. I have found several pieces to buy and am excited. Thank you, Tameika!
We had an excellent experience at the Ashley Furniture Store on Blanding Blvd today. We were immediately greeted by Sky and she was amazing. She was very pleasant to work with an very patient with us as we reviewed numerous options. A++
Estela was so sweet and amazing to work with.
Estelle dud an AWESOME job. Great sales woman
Estela was ver thorough and did an Awesome job. Very patient.
Sky Winter was so kind and professional and was a pleasure to do business with. Thank you Sky.. you're a gem and a major asset to Ashley Furniture..💯
Frank
Frank
TAMEIKA
Estella has great customer service
Tameika is amazing to work with. She knows how to perfectly balance providing great customer service, while giving you the room the look around and decide what you’re going to purchase in peace. If you have questions about anything she is very knowledgeable and friendly. I would recommend her anytime!
Frank was fantastic today, patient and helped explain the costs of a matching bedroom set with different options. We will definitely return to deal with Frank. Highly recommended. Thank you
FRANK has been incredibly helpful this morning! Thank you so much!
Came into the store and had a pleasant experience. The sales representative Estellita was amazing. Extremely helpful and had a great personality. I was able to order my dresser and will come back for future purchases. Thx
Ms Estellita was outstanding. She was very knowledgeable and a great help with her extensive explanations of box frames vs slates
Very professional service with a smile
Estellita was fantastic at helping me find exactly what I need.
Estellita is absolutely amazing! She delivers Excellent Customer Service!
This is a very nice show room, lots of options to choose from. Estellidl was very helpful, and checked up on us regularly
Estelle excellent
Awesome and very comfortable! Delivery and Assembly services worth every penny!!
Frank
Estellita was extremely helpful and knowledgeable. Had an awesome experience.
Tameika
Tameika was professional and knowledgeable very patient with me thank you.
Tameika was amazing. She was very detailed and help me make a significant decision in my purchase. Go see her.
Estellita- thank you so much for your close attention during my visit to Ashley.
Tameka is a wonderful sales person, with me being a Relator . I understand what is required to build good rapport and customer driver satisfaction Ericka Taylor Zeeluxe
Very personal with great deals about product.
frank
Tameika was so sweet and informative. Very helpful.
Frank is awesome. He was very friendly and helpful.
Update 8/8: Another text from Ashley stating they were still following the backordered items. I called Corporate and complained and told them I had done this review. Guess what all of a sudden NOW I can go and get my cover and two pillows...SMH. Notice there is no response on here from Ashley either only the positive reviews get a response????? Update 7/30: Still no pillows or mattress cover. Got a text from Ashley yesterday with no EDD on the text. The mattress was delivered last Tuesday. Thank God we bought a frame somewhere else and had it in place and ready to place mattress on it. I also noticed there is no response from Ashley Furniture about my post. Husband and I went there after leaving the competition just up the road looking for a king size bedframe with storage and a mattress. The store only had a couple to actually see in person. We were told we could view a damaged one in Regency that had the kind of storage we wanted to see if we were interested. We decided to go with the one we saw on display at the Blanding store. Didnt think I needed to ask if it was available at the warehouse, apparently we should have. The frame was not readily available and apparently as of today 7/17 neither are the two pillows (Tempur - Pedic) or the cover for the 4k Tempur- Pedic mattress. We cancelled the order for the frame weekend last week because it appeared we were not getting it anytime soon. We are suppose to get our mattress next week. We were not expecting it in 3-4 days when we first went shopping but I think being upfront with customers about availability and delivery for large purchases like this should be a priority. I thought "Ashley was the largest furniture store in the country." We will not go back to there to shop, only to pick up our pillows and the cover which assists in the warranty on the bed. So can we get a bed, but cant sleep on it 🤔
We were greeted by Tameika and we had one of the best experiences working with her. She greeted us with a smile and allowed us to just browse through the store and informed us about all the sales. Thank you so much Tameika 🌸🌸
Tameika was amazing! Can't wait to finalize our business with her!
Tamkia was very friendly and very helpful young lady
Sky was helpful in showing different sofa options.
Frank was awesome and helpful today!
While choosing furniture can sometimes be overwhelming....I Enjoyed the stylish designs offered. Service rep Tameika was very professional and helpful with choosing options for the space I wanted to furnish. Happy with my selection and hope you will be too👌🏾
I’d like to talk about Debra Cox, I came in with my husband today and we had spoke with her before so that’s who worked for us. She fallowed us around the store probably three or four times. She works hard for you. If she didn’t know the answer to your question she would find it. Just a great experience thank you so much😊
Amazing customer service, from Jonathan. Super professional and knowledgeable.
(Translated by Google) Estella treated me excellently (Original) Estella me trato excelente
Estela was very helpful at finding what I needed. I’d recommend her for your services at Ashley
Estell0 she very help with me
Estelle was very helpful. Will be back tomorrow
Johnathon, was very knowledgeable and patient. He was an excellent sale associate. I highly recommend him to anyone that’s in the market for a new room decor.
(Translated by Google) Estellita was very good and helped me a lot. (Original) Estellita fue muy buena y me ayudó mucho
Estellita was fantastic
Estellita was excellent for all the help that she offered.
FANTASTIC. Wonderful. Amazing
Very pleasant visit to Ashley furniture today with my fiancé looking for a few new items for our home. Tameika was great, very well spoken and very helpful! Was not too pushy, very professional and thorough. Happy with our purchase and we can’t wait to relax! Thank you again to Tameika for all her help!!
Tameika was amazing! We walked into the Orange park Florida location, and she greeted us with care and a sense of calm. We always avoid getting help Due to being pressured but this entire visit was calm and peaceful. Tameika was very professional. Thorough and helpful. We are leaving very happy with our new family couch on the way!! Great job!
Tameika Myers
Sky did an amazing job helping us find what we needed! Definitely recommend asking for her when you stop in!
Tameika huge help and friendly!
Tamika was very helpful and took the time to work with me. She was great to work with. Will definitely be back.
Tameika
Frank helped us with our purchase and we were very pleased leased with how friendly and helpful he was. He patiently worked with us as we changed our mind on our living room furniture several times. And we got a deal we were very happy with! Thanks Frank for your professionalism and patience and great advice!
Estela was very kind and explained the different bedroom sets. She was very helpful.
Tameka was great! Ask for her by name!
We furnished two rooms with quality pieces at reasonable prices. Estellita was a professional & knowledgeable sales associate.
Excellent service Very kind and helpful
Frank
Tameika! She’s great, I love her!!!
Frank was great
Estelle was awesome!!
Frank
Estela, did fabulous job with sale of this table and chairs purchased. Thank you, Estela!
Estelle was amazing and very helpful.
Estela was helpful and very nice working with
Frank was great. I would recommend the store and Frank to everyone.
Tameika Myers is an excellent consultant. She goes above and beyond to make you feel welcome and heard. She works with you to find just the perfect furniture pieces to fit your needs and style. Definitely ask for her at the Blanding showroom.
Frank
Frank
🌟🌟🌟🌟🌟 If Beyoncé sold sectionals, her name would be Sky I walked into Ashley Furniture expecting to browse couches and mentally prepare to be ignored by salespeople hiding behind ficus plants. Instead, I was greeted by a beam of human sunshine named Sky, who had the customer service skills of a concierge at a five-star resort and the enthusiasm of someone who just drank three Red Bulls. Sky didn’t sell me a couch. Sky guided me on a spiritual journey toward lumbar support nirvana. I came in unsure and left with a sofa and a throw pillow I didn’t know I needed but now love like a second child. Naturally. I wouldn’t be surprised if Sky moonlights as a furniture whisperer. At one point, I jokingly asked if the ottoman came with free therapy. Sky replied, “Only emotional support, but it does recline.” I laughed so hard I nearly financed a dining room set. In conclusion, if you're shopping at Ashley Furniture and don’t ask for Sky, you’re doing it wrong. She’s not just a salesperson. She’s legen… wait for it while you recline on a leather sectional with built-in USB ports… dary. 11/10
Sky was very welcoming, professional and answered all my questions that was presented. nice working with her😊
Tameika helped up through our whole experience!
Frank was great in helping my dad pick out furniture and he was super friendly.
Tameika Myers was an amazing consultant. She was very knowledgeable and had a refreshing sense of humor!!!!
Frank
Sky was absolutely amazing!!! She helped us and was so honest and really helped us out with all our home furnishing needs!
I went in to buy a loveseat that I saw online. They didn't have it at the store but the sales representative, Joseph helped me by looking around to find something similar but in the end he helped me to order it online. Joseph was very knowledgeable and very nice and helpful. Joseph is a plus to the Ashley homestore family
We looked for a large sectional but couldn't decide on which would fit our need. I don't like being pressured or followed around in the store. If I need assistance let me come to you. I will return for the sectional soon.
Great customer service and shopping experience. Sarah helped me , she was patient , kind and made my shopping experience enjoyable.
Estela was great very helpful
Estela, was amazing and so welcoming we were very pleased with our visit to the Ashley at orange park!
Estellita . Very nice person. Love her job
(Translated by Google) Estelita: excellent salesperson (Original) Estelita: excelente vendedora
I like my furniture. It's pretty decent, and the service was good. However, a note to beware of I financed, and it's through Wells Fargo, which is a horrible bank. Several times they have told me I didn't make my payment when I did. Thankfully i had my receipts. There is no grace period so I was 1 day late because I couldn't get by there because of the weekend and the holiday and they charged me a $40 late fee. My $67 payment was $107. And if you're wondering, I am not a member of the bank. So I can't just pick up the phone and make a payment.
Ms. Estela was very helpful with choosing our new sofa. She allowed us to mix-match our cushions to test out the firmness and was very patient with our trial and error. She was also willing to help us stay back while we completed our transaction.
Frank was awesome!!
Frank
Estella is very welcoming and direct to helping you find what you are looking for. She made my experience easy and quick.
Sky was awesome. She was able to answer all our questions and we will definitely be back for more furniture additions to our house.
Great experience, very friendly!
Estela was wonderful! So very friendly and helpful. We will definitely be back to the Orange Park location for future furniture needs
Frank
Estela was a very pleasant person and answered all questions about any things in plain details I will be working with her again on future purchases.
Frank is alright with me
Estelita, was phenomenal. Great costumer service and very friendly. She was very good helping us out to pick up our furniture and help us reach great numbers!
Estele was extremely helpful.
Estela provided great service! We had a great experience. We’ll definitely be back.
ETA: 09/06/25 after FINALLY getting the bed and sleeping on it for a few weeks, I have to update the review for the $300 Bedgear "cooling" mattress cover. Don't waste your money. The "cooling" cover is so damn slippery. Even after purchasing clips to secure the sheets, the "cooling" mattress cover is so slick, I'm constantly sliding around. Nearly feel out of bed several times. And the kicker, it doesn't do much to cool you after sleeping on it a few times. ETA: 08/05/2025 Dropping my review from 5 star to 1 star. There has been zero communication regarding the arrival date of my items. This is ridiculous. ETA 7-31-25: was told my mattress would arrive in 2-4 weeks. Tomorrow is 4 weeks. They got my money but I still don't have a mattress, nor do I have any updates. To say I am highly annoyed is an understatement. ETA: If you're on the fence about the cooling mattress cover, don't be. IT WORKS!!!!! Debra C was our salesperson for a new mattress and adjustable base. Kind. Knowledgeable. Patient. Efficient. Answered questions after the sale was complete. Now we have to be patient waiting for delivery. Dear Corporate - please fix your mattress quiz on your website.
Excellent customer service by Frank
Frank
Frank is amazing!
Frank was a great assistant with what we were looking for.
Good experience with Estela! She had good knowledge on the products, very helpful.
Frank
Frank
Estela was awesome! So helpful! We will be doing lots of business with her!
Estellita was an incredible sales associate! She showed me many different options, explained everything thoroughly, and was very kind! We were able to select the perfect couch for my new space! Thank you, Estellita
Frank! Outstanding customer service!
Estellita was very helpful with helping us select sectionals that would fit our living area, taking the time to draw out different arrangements.
Estellita was friendly and helpful and she even mapped out the furniture to go in our awkward living room space. She spent a lot of time and patience with us
Tameika was very helpful. Unfortunately we didn’t find anything we like at the moment. She didn’t hover and gave us space to look around. She was also present when we went looking for her to ask some questions.
Estellita was kind and helpful and explained different pieces on the floor!
Esteli is agreat customer service agent ! Helpful, knowelagable and easy to talk to .
Frank drummer was a great person. Easy to talk to and knows a lot about furniture
Frank
Debra is awesome and helped my wife and I every step of the way. Highly recommend
We decided it was time for a new mattress, Debra helped us pick out the perfect mattress. We told her what we wanted and directed us in the right direction, she didn’t rush and explained the differences between the mattress’s we looked at. Once it was time to finalize the deal she made sure that was the mattress we wanted and explained the terms and price. I will definitely go back to Ashley for my next purchase of living room furniture.
Estelita was very helpful and answered all our questions. We will come back to see her again.
Estela was helpful and kind. Great experience!
Estella was very helpful and knowledgeable.
Frank
Estellita was awesome and very helpful in answering all of our questions.
Estellita was incredibly helpful and kind
Amazing service!! Estellita was amazing and gave some super helpful advice! Would highly recommend!
Thank you sky you where wonderful to work with and great customer service
Frank
Frank
Tamika was very helpful!
Tameika was greeted me with a big smile and was very friendly. Very knowledgeable and most of all friendly
Frank Drummer
Johnathan is the best salesperson. Make sure you see him!!!!
Estellite was great with helping us find the right sectional and rugs for our new home!
Estella was great!
Wonderful experience with Esterllita and I will be back soon!
frank
Frank
Estellita made my experience at Ashley seamless and wonderful! She was patient and helped me with design ideas in picking out furniture for our new home. I highly recommend this Ashley store and Estellita!
Frank
Went to get a new living room set. Frank was so wonderful super friendly .
Frank
Frank
Frank was great ! Very helpful and informative.
Estellita was very helpful!
Mr. Frank Drummer
Frank did a great job showing us the different couches and sectionals, would definitely recommend!
Frank Drummer
Tameika was very friendly, patient and helpful! Overall, a good experience working with her. Looking forward to my new couch!
Randall Tisdale and Stacy made our purchases easy and seamless They both friendly, professional and knowledgeable about their products. . We are extremely happy with our experiences and looking forward to working with in future purchases.
Service with Estellita was wonderful she was very informative and provided different options and ideas for decor. I truly appreciated the experience
Tameika was awesome. Greeted us and made our decision to buy our bed set a breeze. Thank you Tameika!
Frank Drummer
Frank drummer
Frank Drummer
(Translated by Google) Excellent service Estellita (Original) Excelente service estellita
I recently had the pleasure of working with Debra cox at Ashley Furniture and I cannot recommend them highly enough. From the moment I walked into the showroom, they greeted me with genuine warmth and professionalism, making me feel comfortable and never pressured. What truly stood out was their deep knowledge of the products—whether it was the craftsmanship of a solid wood dining table, the comfort level of different sofas, or the durability of various fabric options,Mrs. Debra had all the answers. They listened carefully to my needs and helped guide me toward pieces that suited my style, space, and budget perfectly.
Debra was very polite and helpful!
Frank Drummer
Frank Drummer
Tameika worked her magic to get the job done!!!
(Translated by Google) Tameika was awesome!! (Original) Tameika was aweaome!!
Debra was very helpful and friendly. I will be seeing her always.
Estellita she was very helpful
Estellita you were awesome thank you.
Estella was so informative and professional!
Excellent sales rep. Tameika 7-2-25.
Satellite Awesome service she has wasting me for over 6 years. Great job
Tameika did the impossible….she sold us a couch that we both love and helped us get it for a price that was reasonable. We don’t usually go to Orange Park for anything but we will for Ashley Furniture from now on!
We visited the Orange Park store looking for a coffee table. Tameika greeted us right away, and was very helpful. She made us feel welcome and answered all our questions!
Estellita best person ever help him for last 10 yrs
Tameika gave outstanding service! I came in looking for specific furniture and she made it happen! Definitely recommend going to see her on Blanding Boulevard!
Frank Drummer
Frank Drummer
Frank Drummer
Tameika was awesome! Thanks for all of your help!
Frank Drummer
Frank Drummond
Thank you Estela for your wonderful service during my visit today.
Estela She was really good
Estellita was very professional and helpful. I was going to keep shopping, but her personality just made me stay and purchase with her. She is awesome.
The only reason I did not give 5 stars was because I had to pay $150 for a delivery fee that I was not told about.
Estellita did a great job. Nice and knowledgeable.
Tameika Booker is an amazing sales person, she was welcoming and very friendly. She made my wife and my experience stress-free and fun, she interacted with us in a way that wasn't pushy, and made our purchase easy. As a former Store manager of a Zales Jewelry store I would say she does her job very well, not hovering and makes you feel at home. I will be recommending her to friends and family!
Tameika Booker was phenomenal in helping us pick out our new couch! Made sure she was available when we needed questions answered but didn’t hover over us and it allowed us to think and talk freely. Incredibly kind and made sure we didn’t wait long while confirming our purchase, great experience over all because of her!
Frank showed us around and was very friendly and knowledgeable.
Frank Drummer
Ms. Tameka was very nice and knowledgeable.
Estellita is very good
I had a great experience, Estellita was wonderful she did great and more than expected to help us get our new living room set. Thank you!!!!
Frank Drummer was SUPER helpful from the moment we stepped foot in the store!
Frank is great and super helpful!
Tameika was awesome very helpful and patient
I had the absolute pleasure of purchasing furniture from Tameika, and I can't say enough great things about the experience! From the moment we connected, her professionalism stood out. She was incredibly knowledgeable, patient, and made sure every detail was taken care of. Tameika’s customer service is top-tier — she went above and beyond to ensure I was completely satisfied with my purchase. She followed up, answered all my questions promptly, and made the entire process smooth and stress-free. If you're looking for quality furniture and exceptional service, I highly recommend working with Tameika. She's truly a gem in this business!
Tameika was great at showing me the showroom!
(Translated by Google) Estela was very helpful (Original) Estela was very help
Excellent experience. Awesome help from Frank Drummer.
Frank is awesome!
Frank Drummer did a wonderful job explaining different dining chair options to me. He was knowledgeable, empathetic, professional and warm… I will definitely be returning to this Ashley furniture location!
Estellita was a huge help to us today. Very kind and knowledgeable.
Estellita was a great salesperson. Very knowledgeable and professional.
Tamika great service
Tameika was amazing and so patient with our millions of questions and conditions. She listened to each of our preferences and showed us great options and helped us to make the best choice. Jonathan was a great help too!
EJ was very attentive and informative. And patient with me throughout my shopping process.
Estellita was a great help and very knowledgeable. Thanks!
Tameika was most helpful and helped with all the questions we asked. Thank you!
Great service!! Tameika was a wonderful help & assisted us every step of the way for picking out our nightstands, bed & couch
Estellita was very helpful and a joy to work with. She was knowledgeable about items in store while also letting me roam without feeling pressured. Would recommend her and Ashley Stores for your furniture needs.
Frank Drummond
Estellita was so very helpful and very knowledgeable about the product offerings. Excellent customer service!
Mr. Frank Drummer, was a great salesman. I appreciated his knowledge about the products.
Frank Drummer
Frank drummer
Frank Drummer
Franks Drummer
Mrs. Estellita was amazing!!
Frank Drummer is an outstanding salesperson !!
Frank Drummer
Frank Drummer
Estella was a great help! Would recommend
Estela was very helpful with everything.
Frank was amazing! So helpful and knowledgeable! Super wonderful experience overall!
Frank Drummer, excellent helper in guiding us to the right furniture for our needs. Purchased a beautiful set for our house and I couldn’t be more thankful for his help!
Frank was very helpful. Great service!
Fantastic experience with Frank. Very helpful!!!
Tameika was very helpful!
Great experience with Tameika. She was very helpful and informative.
I came didn’t make a purchase but Ms Tameika was so helpful and make me and my husband so comfortable I love her will definitely be back to purchase
Tameika was very Nice and informative.
I had a great experience! Frank was a goid associate
Randall Tisdale was extremely pleasant to be around. Super kind and attentive to all of my needs and super informative on all of the products in the store. Would definitely recommend using him anytime you are in Ashley Furniture!
Randall Tisdale was amazing, super knowledgeable on all of the products and just a great guy to talk to! Definitely use him if you need anything from Ashley!
I had a wonderful experience at this furniture store thanks to Tameika. She was incredibly helpful, patient, and knowledgeable. She took the time to understand what I was looking for and offered great suggestions without ever being pushy. I’m very happy with my purchase and will definitely be coming back. Highly recommended!
Tameika helped me pick out furniture for my family an I 🤌
Tamika was awesome!!!
Frank Drummer has been sent by God, he’s so knowledgeable and helpful to me.
Mr Randall was very knowledgeable, helpful, and professional!
Sarah was the representative that help me . I took the set from the Showroom floor which was in great condition. And Sarah and Brittany even help me when it was time for me to pick up my furniture. I will definitely be back just because my service and the products was both outstanding.
Frank drummer
Sky Winter was a huge help!!
Tameika is an amazing young lady
Estellita was very helpful in assisting me with what I needed. She listened and delivered! Awesome customer!
Frank Dummer
Pameika helped us today and we got everything we wanted!! Very knowledgeable and friendly.
Frank was fantastic and if you find yourself needing any furniture, that is the Guy. I would recommend you go see.
My wife and I had a wonderful experience with purchasing a new bed. Our saleswoman "Britney" was very helpful and informative in the process. She made everything simple. The fastest in-store purchase we ever had.
Bought a new couch , EJ was the most wonderful salesperson Ive ever worked with in my life and Ashley furniture had an amazing selection for us to choose from. Highly recommended!
Great service, did not feel pressured and had a pleasant shopping experience thanks to EJ.
Estela is amazing!!! I highly recommend her
Frank Drummer
Tameika was really nice.
Our sales rep , Tameika , was friendly and listened to me and was not pushy. It was a pleasure to deal with her.
(Translated by Google) WAKE, (Original) ESTELA,
Estela, Good service , made the experience pleasant!
Frank drummer
Estela was wonderful!!! Friendly and informative. Excellent customer service.
Great customer service! Thank you so much Deb!
Estela is very wonderful and helpful.
Estella was so nice and helpful. Helped us find the perfect set for our living and dining rooms. Highly recommend!!
Estela was amazing. She was so helpful thru the whole process and I will definitely be coming back in the near future
Tamieka was very polite and cordial. Greeting us promptly once we walked through the door and she showed patient and poised throughout the process. Solid is a remarkable sofa set!
Estella is very helpful
Estella is very helpful
Tameika was very helpful when I visited the store. She was informative & great attitude with a warming smile...Even when my husband said I have to wait, she smiled that smile. Definitely need more sales ppl like her in today's society.
Estellita have been very helpful in helping us find the perfect couch for new house.
Estella, was an exceptional help to me! She was kind, friendly and knowledgeable! Please come shop with her!
Estellita was very helpful and informative.
Frank Drummer
Tameika Myers
Frank Drummer
I love dealing with Tameika. She was very polite and gave me all the information I need.
Tamika was great and personable!
Tameika Myers provided, great customer service, she was very welcoming , knowledgeable about furniture & patient. She provided a great shopping experience.
I really love the work that Tameika do she’s really nice and was really cool about everything I will definitely shop here again
My shopping experience with Tameika was awesome.
Tameika was helpful i plan to come back
I had such a great experience thanks to Tameika! From the moment I walked in, she was warm, welcoming, and genuinely happy to help. She listened to what I was looking for and helped me find exactly what I wanted. Her professionalism made the entire ordering process quick and easy. Highly recommend asking for her if you’re shopping here!! Thx again
I have had a very pleasant and I mean pleasant With the sales agent, Tameika Enjoy shopping with her and I will return thank you
Tameika was so patient and knowledgeable with me while I spent hours deciding the best pieces for my home. Couldn’t have asked for a better associate.
Frank Drummer was very helpful!
Frank Drummer is the best! Very knowledgeable and helped us select what we were looking for.
Frank drummer
Worked with Debra Cox she was very patient and attentive. Overall great service ! Thanks Debra !
I recently purchased a bedroom set and worked with Debra Cox at the Orange Park location. She made the process very easy and wasn't pushy at all. Loved working with her, will be back very soon! 💜
Frank Drummer
Frank drummer
Estella was so helpful showing us what we were looking for!
Estela, was excellent. She was very knowledgeable, professional, patient, helpful, and very friendly.
Estela was so helpful and very knowledgeable
Estela was a good server to us. She was very patient for us being indecisiveness on what headboard we should get. Thank you Ms Estela.
Great customer service… Estela was very helpful.
Estella’s Was very helpful she listen to our needs
Frank
(Translated by Google) Excellent service! (Original) Excelente atención!
Estellita is awesome. Been around since before I was with the company in 2011. Sold me my bedroom in 2019 and has always super helpful, pleasant, and patient. The best to ever do it..
Estela did an awesome job of helping me look for a loveseat recliner. I appreciate her patience and willingness to help.
Tamika M. was an exceptional salesperson. She explained the financing process for companies with ease, making the purchase a breeze.
Estela was very attentive and patient. She was extremely helpful throughout the process and made everything much easier. I truly appreciate her support and professionalism.
Frank drummer
Frank Drummer
Estelle she did wonder full
Estela she did great
Estela was super friendly and very kind!
Frank drummer
Frank Drummer
Tameika
Tameika was very patient and helpful. Felt very comfortable. Will be back and ask for her directly
Randall was great, informative and full of charisma! Thanks for your help! We’ll see you again soon!
Frank was great and he helped us a lot and was very knowledgeable about the store and made us feel very welcomed. He Should Be Highly Praised here. he’s amazing.
Frank Durummer he was very helpful, and very knowledgeable about the store. HES AMAZING
Frank drummer
Frank drummer
Frank drummer
Estela was so wonderful to help us in finding a new mattress today. So kind and patient! We will be asking for her for future furniture needs
Estela is very kknowledgeable.Awesome sales executive
Frank was amazing! Incredibly professional and patient with us while we built our new couch.
Frank
Tameika Myers, very nice lady, amsazing smile 😁 Takes her time showing furniture and allowed me to walk around without following me Love ❤️ the store everything is top class. To who ever reads this make sure you ask for Ms Tameika Myers she will take good care of you 🙇 Arthur J. McCoy
Frank Drummer
Debra was quick and helpful with our furniture buying experience!
We met with Debra Cox and she was wonderful ❤️
Very helpful and sweet thank you Debra cox.
Tameika was my salesperson and she did an amazing job helping me select the best options for what I was looking for. She was very courteous and her attitude and smile were amazing!
Ms Tameika was pleasure to work with
Mrs.Tamika Myers was excellent and was very honest and accurate and patient.
Frank Drummer
Frank was great! Helped with my chair!
Estela was vey quite help full with the purchasing of furniture for our new home
Frank Drummer
Very nice and helpful Estella was my sales associate
Thanks to E Stela's kind explanation, I was able to purchase the sofa I wanted. I am very happy.
Estela is a great sales associate and very knowledgeable in items we purchased.
(Translated by Google) Frank Drummer (Original) Frank Drumer
It was an amazing experience with Tameika, she was so nice and kind in our visit to the store.
Thank you Tamika for you help!!
Tamika was very nice and helpful.
Frank Drummer
Frank Drummer
Frank was awesome
Frank was very helpful and had great customer service! Definitely recommend
Estela was great! She took time to help us get the mattress we wanted and was very kind.
Very helpful without being pushy
Estela was great and even went out of her way to stay late and help us!
Escellita took very good care of us today! Very polite and very professional!
Estellita was auper helpful and knowledgeable! Made our experience a breeze!
Estela helped us out at Ashley furniture orange park. Did not have what we were looking for but she really went th extra mile!
Estela was kind and helpful.
Satellite we had fun and very helpful
Tameika explained everything from beginning to end. Very professional and will refer to my friends and family!
Ms. Tameka was really helpful and a wonderful sales person if you stop by be sure to ask for her!
(Translated by Google) Estella recommended this service to me. (Original) Estella me recomendo este servicio
(Translated by Google) Estella recommended me to this service (Original) Estella me recomendó a este servicio
(Translated by Google) Estilla recommended this service to me. (Original) Estilla me recomendo a este servicio
Frank Drummer
Frank Drummer
Very kind and pro
Estellita, was kind and very imformative.
(Translated by Google) Estella is an excellent salesperson. Success. (Original) Estella excelente vendedora. Éxitos.
Estella was super nice and helpful. She made our experience very smooth and positive!
Estella provided me with EXCELLENT service today!!!!
EJ was extremely helpful with any questions my mother and I had! When we come back we will ask for her for sure.
Frank Drummer
Estela- excellent, very professional and knowledgeable in the material we needed
Estela; very professional and helpful sales person.
Estela I had Excellent experience with you at Ashley’s Home Furniture I recommend anybody that’s goes there have her give you a helping hand she’s very knowledgeable about the Store
Frank Drummer
Frank was awesome!
Frank was very helpful, would definitely revisit
EJ helped us get our bed today. We searched many furniture stores for THE bed. Ashley seemed to have the best selection. The store is very nice with a modern appeal. I was really impressed.
Satellite Jones very helpful. Greeted immediately and checked stock level of a product we were interested in at another store.
Estella was OUTSTANDING! Patient, courteous in with all our questions & concerns!
Estella is great! She helped me decide on a living room, dining room and kitchen set ten years ago. I was so happy to back today and see that she’s still there. She helped me today make hard decisions on what I wanted to redecorate my home with new furniture. I highly recommend going in to see her today!
(Translated by Google) Estela is excellent. (Original) Estela excellent
(Translated by Google) Estela was very kind and showed us the best deals in the store. (Original) Estela fue muy amable y nos mostró las mejores ofertas en la tienda
(Translated by Google) Estela welcomed us at the store and was very friendly. She showed us around the place and showed us the offers. (Original) Estela nos recibió en la tienda fue muy amable nos mostró todo el lugar y nos mostró las ofertas
EJ at Orange Park Store was very helpful. She called another store to see if they had what we were looking for on the floor so we could see it in person. Great job! Thanks, Karen
Tameika was wonderful to work with. She was very knowledgeable and assisted me finding the perfect couch for my home. When looking for furniture in the future I will definitely contact Tameika to assist.
Estella, she was great help finding what I Needed.
Estellita was great to work with! Super friendly
What a good experience Estella walked me Thur what I needed
Estella was amazing! Very patient!
Estellita She was great, very knowledgeable about the bed. Also, witty and funny.
Five-Star Experience at Ashley Furniture – Thank You, Tameika & Jonathon! From the moment we walked into Ashley Furniture, we were greeted by Tameika Myers, a new sales associate with a glowing personality and a 100% customer service-driven approach. She welcomed us warmly and let us know right away that she was new to the team — but you never would have guessed it by her confidence and professionalism. I mentioned that we were in the early stages of shopping for a new mattress, planning to visit a couple more stores before making our purchase by Memorial Day. Tameika immediately started showing us options, beginning with a top-of-the-line Tempur-Pedic mattress. While conferring with her colleague, we looked at several other mattresses, after which Jonathon Anderson stepped in to assist. This young man was EXTREMELY knowledgeable, sharing valuable information and asking open-ended questions that helped us narrow down what we truly needed and wanted in a mattress — and just as importantly, what we did not. This tag team was a complete SUCCESS. We walked in to browse but left knowing without a doubt that we made the perfect decision for us. More than that, we left feeling valued and taken care of. The level of attention, professionalism, and customer service we received was top-tier. Ashley Furniture, you have some stars on your team. We will definitely be back for future purchases — and we will be asking for Tameika and Jonathon by name.😊 The Taylors
Estela … very helpful!
Yes, I came into the Ashley store the other day and met the sales person. I believe her name was Tameika She was just so pleasant and helpful I seen several pieces that I’m interested in, but I need to talk to my husband to make the final decisions.I will definitely be getting in touch with you Tameika. Thank you so much for being so helpful.
I came in over the weekend and Tameika greeted me with a million dollar smile. I had a good experience.
Tameika was a great sales associate looking forward to coming back!
Tameika was great. Very knowledgeable and helpful.
Estela, Very helpful!
(Translated by Google) Mrs. Estela was very kind to us, she helped us find what we were looking for, excellent service, highly recommended, we were very satisfied with this place (Original) La señora estela fue muy amable con nosotros nos ayudó a encontrar lo que estábamos buscando un excelente servicio la verdad muy recomendada quedamos muy satisfechos en este lugar
(Translated by Google) Estela, very good attention (Original) Estela a very good atencion
(Translated by Google) Wake (Original) Estela
Frank Drummer was very nice and funny. Helped us explore options.
Estela was so helpful and friendly. She worked with us to find the perfect couch for our new home. Great service!
Frank Drummer
We had a wonderful experience with Estela at Ashley Furniture! She was very friendly and helped us consider all of our options.
Frank Drummer
Worked with Chris
Estela was awesome and so helpful!
Estela was very helpful.
Tameika Myers was wonderful on assisting me find the right recliner. As a retired Nurse with severe lower back issues, she was able to find the perfect recliner. She was very patience with me and that is appreciated. Thank you Ashley furniture, Thank you Tameika, Myers.
Frank Drummer
Estela was great to work with and very helpful in helping us picking out a couch for our family!
Estela was so wonderful to work with! She was immediately so kind and attentive, she was even so patient and sweet with our two little kids. She was easy to talk to, and very personable. She made shopping feel less stressful, not rushed, and was very informative!
Frank Drummer
Estellita is amazing!!! Very helpful and attentive. She spoke with my kiddo while I was getting everything set up for my purchase. Very great service!
Estela was great very sweet and kind as well as patient. I recommend anyone to do business with her..
Estela was very patient and assisted me with all my questions!
Frank drummer
Frank Drummer
Estela was wonderful. Very helpful and professional.
Estela was fantastic! She provided great service.
Frank had a great attitude and profesional approach. Great customer service. Thanks.
Great experience!
Thankful I was able to get my sofas. The process was under an hour and I got what I wanted. I am a happy camper.
Erica has been so patient with me and my processing information, as was friendly and very helpful!
Frank Drummer
Estella . Very informative and helpful
Estellita, she was very informative and knowledgeable about mattresses.
Estellita was a great salesperson and showed us all of the beds in the price range we were looking for. Def recommend.
Frank drummer
Frank Drummer
Frank Drummer
Frank Drummer was very helpful!
Frank Drummer
Frank Drummer really help me with my purchase, thank you.
Debra Cox was so sweet and helpful most definitely enhanced my shopping experience. She deserves the world!!
Estertla was helpful and professional, and very friendly, her service was superb Thank you
Estrella was very helpful and patient
Thank you Estela for your assistance today. I greatly appreciate it.
Erica stringer was the best 👌
Frank Drummer
Estelleita was very nice
Estellita was great and knowledgeable!
Estella was a great help with showing me new sofa options! Thanks!
Frank Drummer
Very good experience Mrs Estela was very helpful in helping me find what I need Thanks I’ll recommend anyone to try this location
Frank Drummer was excellent. Totally recommend asking for him when doing business with Ashley in Orange Park.
Erica was easy to work with and had the best service. Definitely recommend her for any purchases.
Satellite was my salesperson. Not pushy, I appreciate the fact that she didn’t chase me through the store and was extremely helpful in working within budget.
Frank Drummer
Frank Drummer was wonderful to work with.
Estelle was very knowledgeable and helpful. She found the item I needed to complete my bedroom set. Very helpful and nice.
Was very helpful and went over and beyond to find the piece we wantex
Estella was amazing!
Frank Drummer
It was an absolute privilege working with Ms. ESTELLITA. She allowed me to shop freely/when I decided upon a purchase she was there guiding me in each direction. She's a pleasant/professional woman that I would request for any other services in store again/again. Thanks Ms. Estellita
Frank Drummer was amazing 👏
Estela helped us to look for a rocking glider as I'm 9 months pregnant and she was phenomenal! Unfortunately, I wasn't able to find one to my liking, but her customer service was excellent 🤗
Estela - she was very helpful and patient while we sat in each and every rocker recliner. He is professional a personable. 10/10 would recommend!
Estela was amazing and helped me picked out a sofa for my new house. Thank you so much!!!
Estela was really helpful and helped me and my cousin picked out a sofa. She was very funny and nice to talk and consult with, it was a great experience.
Estela was very helpful
Frank drummer
Frank Drummer
Randall was quite helpful and answered all our questions!
Estela did a wonderful job of service
Ms. Estela was friendly when my husband & pooch and I walked in here. Assisted us very nice & nice clean store. Thank You Ashley Furniture!!!
Estelita… very Good Service 5 stars
Joseph proved to be one of the best sales people I’ve had the pleasure of dealing with. He was knowledgeable, helpful, and above all personable. We really appreciated the fact that he was not pushy or follow us around the store. Don’t let this one go he’s a gem!
Estela was extremely helpful and knowledgeable.
Estellita was extremely helpful! Highly recommend her for anything you need.
Estellita is a amazing sales representative she took the time to help us find the perfect Sectional Sofa and Love Seat,We appreciate her so much thanks a lot Estellita
Estela is a great sales person.
Frank Drummer
Frank Drummer
Awesome customer service today from Estellita from beginning to end. She was so knowledgeable of her products, very impressed. I will be returning in the near future.
Frank Drummer
Estellita provided great service
Estela was helpful and paciente will return after my closing
Chris was a great help!
Estella’s service was excellent very informative and helpful. Would definitely use her the next time I cisit the store.
Frank was amazing! Explained everything and was professional in every way!
Frank Drummer
Estellita was really helpful in todays visit as I am relocating with my husband to Jax! Thank you Estellita!
Eztela, she's great a patient, and great to work with
Chris has been such a pleasure to work with
Estela Helpful!
Frank Drummer
Had a great experience with Escellita!
Great selection. Thanks for the assistance from Escellita who answered all our questions.
Debra was so amazing and very patient which made our experience so wonderful. We would recommend everyone to use Ashley furniture and ask for Debra.
Frank drummer
Frank drummer
I had a wonderful experience thanks to Estela’s exceptional customer service. She was kind, attentive, and truly made me feel valued. Her attention to detail and warm attitude left a lasting impression. I left very satisfied and definitely look forward to coming back because of the way she treated me. Estela is a true asset to the team!
Estela was wonderful and informative. She’s a keeper!
Estela was very helpful, I recommend spending some time with her while you’re furniture shopping. She’s very knowledgeable
Estela, was phenomenal help with us on our couch search! Would recommend!
We had the pleasure of working with Estella. She was very knowledgeable about the products and provided great feedback regarding our customization needs.
Estela was amazing help, greatly appreciate her
I stopped in the Blanding store on a whim and was immediately greeted by Estela. She is knowledgeable and very friendly. I had my eye on dining chairs and she took the time to cover the end cost, protection plan “, delivery charges and decor tips. Very refreshing!
Chris was great help today!!
Frank Drummer was so helpful!
Frank Drummer
Frank Drummer
Frank Drummer
She was very nice and helpful.
Thank you, Estela! Very nice and very professional. No pushing for sales, the way I like. To make a proper purchase at ease. Mrs. Martinez
Excellent service and professionalism by Ms Estela
Frank Drummer
Estella helped out and great job!
Estella? very pleasant, informational, helped alot.
Estelle was very helpful today.
Frank Drummer
Estela was very professional and helpful during the process of buying a sofa. She gave many thoughtful options and helped to select the sofa we ended up choosing. Very knowledgeable and made the experience pleasant and easy.
Frank Drummer - great experience- will be back soon
Frank drummer
Frank Drummer
Estellita was verr couteous and helpful! A true delight to work with.
Thank you so much Frank Drummer so kind and helpful!
Franks great
Frank Drummer. He was efficient, courteous, knowledgeable. Not many better ways to make a semi major purchase. Thanks to Ashley for having such a wonderful salesman. Great jo
Chris was absolutely great! He was patient, informative, and he didn't even try to over sell me... I'll definitely be back.
Frank drummer
Frank Drummer
Frank Drummer was professional and courteous. Highly recommend visiting this Ashley location!
Frank Drummer
Frank Drummer
Frank drummer
Estellita Very helpful and patient
Estela was extremely professional and courtesy. She is very knowledgeable and patient. Will buy from her 100%. Came back two days later and she helped us find something even better. Haveing always bought from Havertys I am now convinced I may be an “Ashley” customer due to Estela. Thanks again for everything!
Estella was so kind to my mother in law when trying to find a rug and very patient. She even texted me photos for my mother in law. Very happy with her service
I had a great experience thanks to Randall Tisdale. Even though he was about to leave for the day, he stayed to help me when I showed interest in a sofa. He was easy to talk to, understood exactly what I was looking for, and was very professional throughout the process. The delivery team was also super friendly and made the experience even better.
Estela was very knowledgeable and helpful.. Suoer friendly and sweet
Estelle, was very knowledgeable about where to find what I wanted colors and styles. My daughter and had a great time looking around at different colors and textures. The store was well stocked and quality eye catching fashions.
Chris Woods was amazing he helped us out. It didn’t take a long time to choose
Frank Drummer
Estelle, very professional and kind, also helpful.
Frank was the best sales person ever
Stopped in and was assisted Cory and Chris. They were so thorough and made a purchase. Thanks for the excellent hospitality.
Estelle Very sweet and informative. I would highly recommend her.
Frank drummer
Estela did a great job helping me find the perfect furniture for two rooms!
Frank Drummer
Estellita was incredible throughout the whole process!
estela nice and good to work with
We had a wonderful experience at Ashley Furniture thanks to Mr. Frank! He was incredibly patient, knowledgeable, and genuinely attentive to what we were looking for. He helped us find the perfect table without making us feel rushed or pressured. Mr. Frank made the entire process smooth and enjoyable. His professionalism and friendly attitude truly stood out, and we are so happy with our purchase. Thank you again, Mr. Frank — you made a difference in our shopping experience!
MR FRANKKKKKKK!!! He was amazing and made my sale very seamless and got me in and out in no time and explained everything that I needed to know. Will be back to buy more. HIGHLY RECOMMENDED!
JosephGordon was the sales man who took the time to make sure my parents found the furniture that they really loved on my mom’s 82nd birthday April 25th . He was kind and very patient and made sure they were happy. I appreciate everything you did. Have a wonderful day and a blessed work week.
Estela was a great help!
Frank Drummer provided great customer service.
Frank Drummer
While I didn’t purchase anything, Erica Stringer provided a very nice visit for my family and I. She was very knowledgeable and helpful. Overall, great job!
Estela was very helpful and pleasant to work with!
Nice friendly atmosphere, great service Thanks Frank
Estela is very professional and friendly I am very impressed with the quality of service she provides and her knowledge of the products
Frank Drummer
Frank Drummer
Worked with Salesman Chris. He took time to answer all our questions and discuss options. Will definitely be a return customer.
Frank Drummer
Frank Drummer
Frank Drummer was great help will return for future business
Chris was wonderful and informative r
Stopped in Chris and Corey help me show me multiple choices and we're very professional
Very professional
Frank Drummer
Frank was very professional and informative. He did not hover nor was he pushy like some salesman.
Frank Drummer
Frank Drummer
Great experience with customer service rep Frank Drummer
Frank Drummer was amazing!
Frank Drummer is awesome
Estela was very pleasant and helpful with my shopping experience
Frank Drummer was very helpful today!!
Frank drummer
Frank Drummer
Frank Drummer
Chris and Khoury where extremely helpful.
Estela Excellent!
Estelle very good& professional
Estela was very helpful and assisted looking for a new couch for my new house
Chris was a big help today!
We had a great experience with Valerie. She is the best salesperson ever.
Estela was great today
Estelle great customer service
Very helpful and friendly.
Frank Drummer was great!
Frank Drummer
Frank Drummer
Frank Drummer
Frank was wonderful and not a pushy salesman. I will come back and ask for him! Very personable.
Estela great many thanks
Estela was very helpful!
Frank is awesome!
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Val was AMAZING !!!!!!!
Estela was very helpful. Very pleasant to deal with. Knowledgeable about the furniture & not pushy. Showed me what I was looking for based on what I told her
Frank Drummer
Frank Drummer
Frank was very nice and helpful.
Estella Very helpful and honest really tried to work with us Randall worked with us to get the best options for us, I recommend him highly
Estella was very helpful and very informative. She really took the time to explain everything and give us many options. When we decided to purchase we worked with Randall and we couldn’t have been more pleased with both Estella and Randall
Estelle. Service was good
Estela was very helpful when looking for bedroom furniture today. Even without finding something I liked, I appreciate her customer service.
Estela... thank you for you help . Great customer service
Estela was very helpful and kind and knowledgeable of what would be the best fit on what we were looking for.
Estela great service and personality.
Estella did a great job
Frank Drummer
Mr. Frank was very helpful!
Frank Dummer is awesome!!
Frank Drummond
Estella pleasant and helpful. Very good.
Estellita was very helpful.
Frank Drummer. Great worker, easy to work with and talk to. Very informative and upfront
Frank Drummer
Val was awesome she was very helpful with my experience of buying my new couch!
Estela was really helpful and very kind and intelligent
Estela at Ashley Furniture was very helpful when picking out furniture for our new house! :)
Estela was amazing and helped us pick out furniture for our new house! I would recommend her to anyone! :)
Estela was very patient and helpful in our buying process. She gave us the space to look around and discuss before helping us make our purchase.
Thanks Estella for being patient with us as we browsed and found the recliner
Estela, made our recliner shopping very enjoyable today. We found the perfect chair because she was extremely patient with us. Thank you.
Valeria the sales person provided an excellent service when we visited the store. She insisted on making sure we understood the process including the product warranty terms and sound advice, thank you!
Frank Drummer was an amazing salesmen. He helped me pick out a beautiful piece of furniture to match the vision I had in mind, and navigated the sales process seamlessly. I would definitely recommend Frank to anyone looking to make a stress free purchase at Ashley’s.
Estella was very helpful and very attentive! Will be back to order soon!
Frank Drummer
Val!!! and Estella did a wonderful job of helping me today
Estellita was very helpful.i will be back to see her.
Very helpful and kind
Frank Drummer's help was amazing!
Frank Drummer
Frank Drummer
I bought two pieces of furnitures from the Ashely store on Orange Park. It wasn’t a big deal for the furnitures, but the sale professional Randall Tisdale gave me a quite different experience. After greeting me, Randall gave me enough time and space to browse through the store, didn’t rush me and pressure me to make the purchase. When he learned what I was looking for not displaying on the floor, he searched all different sources, found a similar one for me. I couldn’t make up my mind at the first time, I said to Randall: let me think about it. He didn’t give me any attitude which we normally see when we tell Sales person that we’re not gonna buy it. After I walk out the door and I think about it. what is a big deal about little difference than what I’m looking for? People are so nice in this store, that would be a good memory whenever I use those furnitures. So I decided to come back to store made the purchase.
Great salesperson with excellent knowledge of furniture. Mrs. Estela
Estela was AMAZING!! She addressed all our concerns with our purchase and assisted us with our Mediterranean style home!!! Thank you Estela and Ashley store.
Estela was perfect. Very nice and took the time to show us all the features of the furniture we bought.
Great experience. Debra Cox was an amazing help. I will buy from her again without a doubt.
Frank Drummer
E Testela good job
Estela was amazing!
Aunt Debra was professional, sweet, and very knowledgeable of the products we were in need of. She did a tremendous job and had us out the door with our purchase in under an hour. Thank you Ashley Furniture for employing the best of the best.
Frank drummer was fantastic and very personable!
Frank Drummer was extremely helpful at the store today.
Frank drummer
Val was great, thank you
Val was awesome thank you
Frank Drummer
Frank drummer
Estella was very helpful and tried all she could to get us what we were looking for.
Estella was very helpful with information on the furniture in store. Very nice sales person!!!
Estella was great!! Very helpful and informative. Allowed us to browse the showroom and came to check on us periodically.
Frank drummer
Estella was very helpful and nice! Great lady!
Estella was fantastic, absolutely amazing.
Frank Drummer
Estella was great!
Estella was wonderful! She truly went above and beyond to assist my husband and I to purchase our dream couch at a great price. Thanks, Estella!
Frank drummer
Frank Drummer awesome guy .
Debra was great. She helped us in a very efficient and professional manner and got us a great deal. Ask for her and she'll take care of you.
Estella very helpful.
we loved Estela! she was so professional and helped us get the barstools we needed for our new home! she also made our experience so easy and kind
Frank Drummer
Frank Drummer got us the best deal today. Thank you.
Estellita is a kind, patient and intelligent person. She is relatable and passionate about her work here at your company. She is an excellent person and an asset to your business. Thanks for your kindness and patience. Keep up the good work.
Estella was so extremely helpful this evening as we were looking at new bedroom furniture. thank you so much for a pleasant shopping experience.
Frank drummer
Frank Drummer
Estellita awesome tour
Estrella she was a very friendly and was helpful ans answered all my questions we had .
Estellita extremely helpful and very informative really appreciate her time and I am coming back.
Frank Drummer was friendly a pleasure to walk around the store with I highly recommend Frank for all your needs at Ashley furniture he’s fantastic
Frank Drummer
Frank Drummer
Frank drummer great guy 10/10
Debra Cox was excellent. She was professional and courteous. She gave us our space to look around and answered all of our questions. Best furniture buying experience ever. Also, the prices are amazing!
Frank, he was so helpful and charismatic!
Estellita Jones provided exceptional customer service with professionalism, knowledge, and a friendly attitude—truly a five-star experience at Ashley Furniture!
Thank you Estelle for going an extra Mile and helping me with Extended warranty I purchased on my couches .
Frank Drummer
thank you Estellita Jones for the great service and thank you again
Thank you Estellita Jones for the great service
Frank Drummer took care of me once again. I worked with him on another project and requested him by name for this one as well. He’s friendly and patient as helped me around the store looking at all the different furniture groups. Thanks Frank for all your help!
Estelle very good gave great information.
Estella was amazing. She gave us space to look and answered all of our questions.
Estelle she was helpful I was very glad to touch to her .
Frank Drummer
Frank Drummer was a great rep! Easy buy.
Frank Drummer was amazing!
Estellita was very kind and helpful!
Val was wonderful
Val was amazing.
Estella was very nice and helpful! She asked about my personal style and it made me so happy!
Estella She was very helpful and constantly helped us definitely will buy because of her service
Frank Drummer
Frank Drummer was helpful during my visit at Ashley Furniture store. He readily resolved my issue and listened to my requet
Frank
Estellita was super friendly and very informative. Definitely will be back to purchase.
Frank Drummer
Frank Drummer provided great service and help, definitely will be coming back.
Frank Drummer is amazing !!
Estellita was a great help to us we really appreciate all that she did for us
I just want to say that I had an excellent customer service experience with Valeria at the Ashley Homestore located on Blanding Boulevard. Her knowledge of the product that I was about to purchase was astounding. I could feel the positive energy radiate from her while she was assisting me with my purchase. I am glad that I choose this store to purchase my new living room set. I highly recommend that you ask for Valeria if you want customer service done the right way.
Debra was very friendly and helpful!
Excellent delivery team. Arrived on time and quickly brought our new furniture and place it on spot! very nice and careful of our hardwood floors. Driver Tavian and his helper Isaiah are an outstanding team. Nothing but the best service from store to delivery! Thank You
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
10/10 with frank drummer
Frank durmer
Frank drummer
Estela was amazing working with my wife and I during our buying process. She had to call the Ashley card center due to us having some trouble getting it to run but she was able to get it solved and finish our purchase quickly
Frank Drummer was knowledgeable and showed me exactly what I came to see today.
Debra
Frank Drummer and Debra Cox were very helpful
Estellita was very professional and nice. We spoke briefly about family. She understood what I was looking for. I did not find what I was looking for will be back again.
Frank Drummer was great! Very knowledgeable & helpful, great shopping experience.
Frank was very helpful, so great- best experience.
Thanks Estella, it was great to have your help today
Estela was excellent and helpful. She was friendly and not pushy.
Mrs Estela is one of the nicest, patient and kindest salesperson I’ve experienced at Ashely. She made it so easy to purchase 2 matching recliners for my husband and I from Ashley at the orange park fl location. Thank you Mrs Estela 😊
Frank Drummer
Valeria was great and very knowledgeable.
Frank Drummer
Frank drummer
Estela, exceptional service...
Estela Was very helpful!!! Excellent service
Frank Drummer
Estela was such a great help and went the extra mile to even look up something I ordered from years back to see if there was a recliner in the collection. She also gave me other suggestions to complement my furniture.
Had the best service and experience! Was greeted immediately upon arrival by Debra. She assisted me with a very challenging situation of trying to find a suitable headboard footboard match for our furniture. She could see my stress and exhaustion. She grabbed her iPad and went to work trying to find what I was looking for. And she did!!! We also were able to find a new living room set that would work for our family! I can’t recommend Debra Cox enough or Ashley Furniture. We have been buying from the one in orange park for years now and always a great experience with impeccable service!!!
Stopped in to look around. Loved the way Frank Drummer checked in with me, but didn’t follow me around or pressure me. Nice store with a lot of nice furniture.
Frank was such a great help!
Had our bed delivered March 14th only to discover the warehouse didn't include the screws some how. Just to wait yet another week to have the screws delivered to us to be told it's going to take yet ANOTHER 48-73 business hours for a technician to call us to set up an appointment to come put our bed frame together as we've been sleeping on our brand new mattress on the floor as a part of their "solution" because we had already trashed our old bed morning of delivery. Will NOT be purchasing again from here.
Val was awesome!
I had a horrible experience at another location. Came in the store skeptical but Val was great! She talked me through everything, learned my style and made great recommendations on couches.
Love our dining table, thanks to Valeria! She was of very great help and so nice and professional!
Frank was great
Excellent
Thank you Valeria for your excellent assistance in helping my Wife and I find our new sectional. You were very kind and informative and I will come back in the future!
Estela was very kind and helpful guided us thru our furniture hunting. She was greatly appreciated
Not impressed
Estellita thank you so much for helping me and my Daughter with our purchase today your patience and customer service and how helpful you were spoke volumes
Estellita was beyond helpful today and went above and beyond to assist me with what I was searching for. Thank you so much for having members like her on your team.she was patient even though we came in with children
We recently purchased a bed from Ashley on Blanding Blvd, and the entire experience was great! Val helped us throughout the process and made everything super smooth. She was friendly, knowledgeable, and provided excellent customer service. We’re very happy with our new bed, and we really appreciated how easy Val made everything. Highly recommend working with her if you’re shopping at Ashley!
Frank is the best sales man he Helps alot
Frank Drummer
Smart person “Frank Drummer” took care of our case
Frank Drummer was a pleasure to work with finding things that fit us. Great service !!
Frank drummer was amazing and extremely knowledgeable!!! I would refer everyone to him !!
Estelle,A. Very good at her job..
Estelle A. She was very informative, patient, and gave solutions to save money on products. We will be returning soon!
Frank Drummer was super helpful
Frank Drummer very personalable and knowledgeable.
Frank drummer
Estellita was great and she helped us out with any questions and gave us a great offer on our new sectional.
Service was phenomenal, Estela went the extra mile and worked a miracle for us and our purchase. Met every need & actually superseded our expectations. Thank you!
Frank Drummer was fabulous! He really helped us find exactly what we needed. He was super friendly and extremely knowledgeable!
Frank drummer, first of all, let me just start out by saying what an amazing man you are. I greatly appreciate the time you took to help me and my family out, this company has truly found a hidden gem of an employee.
Frank Drummer was my salesman. He was great!!! He was very nice and he answered all our questions that we had.
Estellita was great! Awesome customer service. I would recommend 100%.
Detellita was excellent very helpful trying to find what we were looking for .
Estela was very accommodating and extremely helpful. I am pleased with her service.
Wonderful customer service! Estella was fabulous! We will be using her again in the future.
I had a wonderful time being helped by Val! She made sure to show us multiple options because we were being indecisive.
Estela was amazing!!!!! She was very informative and I will definitely use her in the future
Estela was amazing!!! She was on point with her decorating ideas and she also took the time to make sure I was comfortable with my decision. She will definitely be my sales representative every time I come here.
Eatela
Estela was amazing, and very knowledgeable.
Estelle was patient and understanding as I was making my decision to purchase.
Estella, was absolutely amazing and very helpful with our purchase for our beautiful new home!
Debra Cox was our salesperson and, Wow, was she awesome to work with. Knowledgeable, down to earth, not pushy and listened to what we were looking for. Her excellent customer service went above and beyond actually, AFTER delivery and set-up! Multiple phone calls, texting of photos, all from her trying to guide us and help resolve a simple power cord issue. Thank you so much!
Estella was helpful
Estellita was very helpful
Thank you for your help, Estelitta!! You’ve been amazing 🙂
Estellita was awesome, very helpful and patient while we looked around.
Estela was amazing! Will be back to see her when to buy.
Estela was helpful
Estela was extremely helpful and patient with us.
Estela she was great and very helpful
I was helped by miss Estela and she gave me amazing service and I would recommend her anytime
Frank drummer
Frank drummer
Great customer from Estella . Thanks for the help.
Val was awesome great experience!!!! So much help!!!
Frank Drummer was fantastic
Frank Drummer
Frank Drummer
Frank drummer
Frank Drummer
Mr. Randall was great upon arrival, from the greeting all the way to the different options for the type of bed and mattress that I needed and was looking for my daughters. Extremely helpful, friendly and knowledgeable. Best customer service I have had at a furniture store in a long time!
Estela very helpful
Mr. Tisdale was great! Super knowledgeable and helpful.
Estellita was very helpfu
Estela was amazing! Very informative ,patient and passionate. My husband and I will return.
Estela was amazing. Great customer service and very attentive and knowledgeable. Would definitely recommend her.
Estellita is so helpful and kind.she is an amazing sales person
Frank Dummer is a very nice man and i enjoyed talking with him.
Estela was amazing gave me time to look around multiple days while deciding on my purchase.
Estellita was fantastic, very informative. Will definitely come back to see her!!
Miss Estellita did and awesome job explaining everything!!!
Estellita was very nice and helpful with beds.
My wife and I had an amazing experience at Ashley Furniture! From the moment we walked in, we were impressed by the wide selection of beautiful, high-quality furniture. The showroom was well-organized, making it easy to explore different styles and find exactly what we were looking for. A special thanks to Sales Representative Frank—he was fantastic! He took the time to understand our needs, answered all our questions, and guided us through the options without any pressure. His knowledge and friendly personality made the entire shopping experience enjoyable and stress-free. Thanks to Frank and the great team at Ashley Furniture, my wife and I found the perfect pieces for our home. If you’re looking for excellent customer service and quality furniture, this is the place to go!
Frank Drummer was very personal and had fun with us. He made everything very easy with our purchase. Thank you Frank.
Frank Drummer was awesome! Helped us with a lot and purchasing of our daughter’s first couch!!
Mr. Frank was AMAZING
Frank Drumm
Estela is a sweet and helpful person
(Translated by Google) Estellita very good in your attention, very grateful (Original) Estellita muy bien en su atención muy agradecido
Estellita
(Translated by Google) Frank is stupid (Original) Frank dummer
Frank drummer
Frank drummer
Frank drummer
Frank drummer
Frank Drummer is awesome!
We spoke with Estela, who was very knowledgeable and informative about the products, she was able to highlight some features of having a counter-height dining table that I hadn't considered before and made me want to get one now - the store just didn't have any that fit our specific needs.
Estelita, was great is showing us some living room furniture. Very knowledgeable and friendly.
Estela provided excellent service. I will definitely refer the store to all my friends and tell them to ask for her
Estellita was very professional and helpful in my selection for a new mattress today. I appreciated her assistance.
Frank drummer
Frank Drummer
Frank was very helpful today!
Frank very helpful
Valeria at Ashley’s Furniture provided outstanding customer service! She went above and beyond to help us find the perfect furniture, making the process smooth and enjoyable. I truly appreciate her patience, expertise, and dedication. Thank you, Valeria!
Estellita was amazing! She listened intently and helped us find the perfect bed. I would recommend that anyone shop this location and ask for her by name. Also it’s important to add that she wasn’t pushy at all!!! She was patient, kind, and has a great sense of humor!
Mr Tisdale was very patient with us and went over and beyond to bring our vision to life.
Estellita is very knowledgeable and helpful with our furniture search. Highly recommend
Frank Drummer
Frank Drummer was exceptional and very helpful. Very nice man and a joy to talk to.
Frank
Frank
Frank
Frank
Frank
frank Drummer
Jonathan was excellent!
Frank Drummer
Frank
Frank
Frank drummer was an amazing help!
Frank Drummer
Frank
Worked with Randall T. Pleasant experience working with him very helpful. And patient. And upfront with financing process. Would recommend.
Estellita was my sale 's person I knew exactly what I wanted. She took me right to the sofa and bedroom set I wanted sale was quickly completed.
We went in to buy a bedroom set we already picked out and figured we would be in and out in 10 minutes…and then Joseph showed us some dining room sets and made us a deal we couldn’t refuse! He was very professional, personable, and friendly. I highly recommend visiting Joseph at the Orange Park Ashley Furniture.
Mr. Tisdale was excellent. He went above and beyond to show us how the sectional could fit my home. Removed pieces so we can get a clear picture.
Estellita was helpful as soon as I walked in. She made buying experience very pleasant.
Estella was Very helpful! She gave us lots of info to think on and appreciate her taking her time to help us!
I had a great furniture shopping experience with my sales associate Estela. She gave me room to breathe. Great Experience. She had a ton of knowledge regarding style.
Debra was my sales associate and she’s so freaking awesome! I don’t like to be bothered while I look around. She did not bother me she allowed me time to look around which was better for me to make my discussion without a salesperson hounding me. Debra’s great!
Frank was awesome!!!
Debra was very sweet and professional. She helped us find what we were looking for.
Estellita was such an amazing help and doing all that she can to help us find the right sofa. Thank you
Joseph was very helpful; if you go ask for him.
Frank
Randall was great help.
I found myself at Ashley furniture on a Sunday afternoon and was warmly greeted by Randall. Randall took the time to listen to my needs and pointing out pieces in the showroom that met and exceeded my expectations, as well as those that were beyond what I had considered. I look forward to returning in the future.
Joseph was an excellant salesman! We met at the door and i said we are looking for living room furniture and would let him know when we need help; he responded with understood and he'd be available. Then he let us be, like I asked...and he didn't hover, which made our experience exactlly what we hoped for. Thanks Joseph, can't wait for our furniture delivery date!
Joseph was really nice. He answered all questions that we had and made our purchase very easy. He helped us get a bigger and better picture of what we wanted.
Brittany Bedgood is a wonderful representative of your establishment. She answered all my questions with patience and accuracy. I appreciate her help
Estellita in Jacksonville/Orange Park was absolutely amazing! I am disabled and she even got me a wheelchair! So very helpful! I can’t recommend her more!
Estellita was amazing and extremely helpful in our process of finding the perfect couch. Did measurements and helped us configure the best fit for our living room. Highly recommended!
Estellita was very helpful and very informative. Excellent costumer service.
Estellita was excellent and great customer service. Will definitely return
Estella was awesome and my personal shopper
The customer service was phenomenal I love the whole experience ESTELA YOU WAS AMAZING THANK YOU 🙏💟
Frank
Frank
Estella was very helpful
(Translated by Google) Thank you Estela for your help. You provided excellent service. Highly recommended... (Original) Gracias Estela por tu ayuda. Brindaste un excelente servicio. Muy recomendable...
Estela was very patient, courteous and knowledgeable. Thank you for your help!
Estela did an amazing job at assisting us to purchase our dining room set. Thank you!
We had a great experience at Ashley Furniture. We found the exact couch we were looking for. Estellita was a great help.
frank
Estelle's service was wonderful. She was very patient and helpful! Wish there were more like her in customer service.
Estella was great! She listened and showed me different styles of furniture. She then left us to look around and choose. She was friendly and very helpful
The presentation of the store is very nice, and immediately they gave us great service. What I liked most is that they gave us a moment to look at the furniture. Valeria who was there gave us great service, she was very informative and helped us throughout the entire process. I am very satisfied and of course I recommend this store.
Estela was very helpful and informative. I will definitely be back.
Frank
Joseph Gordon did an outstanding job helping us find furniture for our new home. He was very knowledgeable and patient with us and helped us find everything we needed. He gave great recommendations
Frank was very helpful and kind .
Frank was amazing! He was so friendly and helped us find the perfect mattress for our needs without being pushy. Definitely will be back to get more furniture in the future from him.
Frank was very helpful and professional. He took his time talking to us about different mattresses and we were able to find the perfect one thanks to his help!
Frank was very kind and helped us get our couch very quickly with no hassle.
Frank is great!
Frank
Mr. Frank did a fantastic job helping me find the right mattress!!!
Debra Cox was great and not pushy at all 😊. Thanks for helping us find our beautiful new furniture.
Joseph was very helpful & nice! Made my experience very easy.
Nice selection and Debra Cox was a big help.
Had a wonderful experience today with Debra Cox at Ashley Furniture in Orange Park! Debra’s no pressure salesmanship was exactly what we were looking for. She was very helpful with helping us pick out our couch.
Estellita - great customer service. Will be back to see her after we close on our house
Frank
Val was wonderful!
Very quick. Estell very helpful. Completed sale.
Quick and easy
Estela was very helpful in assisting us in selecting furniture
Estellita did a great job and was very informative.
Estellita ousts ding service.
Jonathon Anderson was very professional and lead us to buying a great Larce chaise loveseat. Very excited to receive it! Not pushy or aggressive. Came back specifically to buy from him. Great guy, thanks again!
Val helped us out and made the shopping easy! We were in and out with what we wanted. Definitely recommend coming here and having Val help you out.
Val was a lot of help, very informative, very polite and even after delivery was ready to help!!!
Mr. Frank Drummer is a wonderful man and helped us in every way possible. Great person to have working at Ashley’s.
Frank Drummer is the best and helped us swiftly great experience
Val was great !!
Val was amazing!!
Estellita was fantastic!! Answered every question.
Randall was our sales rep and he went above and beyond in his customer service and support. Our furniture was delivered and we are thrilled with every piece. I will be shopping with Ashley furniture again!
Estellita was a great help and patient
Estella was wonderful and very sweet and accommodating
Thank you so much, frank is the best !!!
Frank has amazing customer service skills I recommend working with him.
Estrellia did an excellent job providing services and answering any questions that I had. She not pushy in anyway, but made us feel very comfortable in our shopping. I will definitely come here again.
Great sale lady Val was great , she knows a lot, very helpful. Thank you
Estellita was great and very helpful!
Estellita was super friendly and welcoming while I was in the store. She was amazing!
Estellita is fantastic!!! Great service!
Estelle. Thanks for your TL C!
Estellita helpful
Estellita good customer service
Frank is real chill dude.
Valerie was very helpful and knowledgeable plus had creative suggestions.
Estel was very knowledgeable and helpful with getting my home bedroom set. I will be coming back to purchase more furniture through her in the future.
On Sunday, I visited the Ashley store/Orange Park with my family and was greeted by Randall. It was a delightful experience. He was very personable and helpful. He gave us room to browse in our own and was available to answer any questions. Thank you Randall for your help.
Went in to take a look and bookshelves and Estellita was very nice and helped us look around and online.
Mrs.Estellita has wonderful energy will shop with her!
Estellita is an awesome sales person! Highly recommend!
Great experience with Debra at the Jacksonville store on Blanding. Helped us get our dream couch. Will definitely be back.
Debra Cox was delightful to work with! Very nice and not too pushy!
Great experience! Randall was amazing. He allowed for us to look at our leisure, but was also present for any questions. He even sat down with my mother to address any additional concerns she had. The layout of the store is very well done. There is something here for everyone. Definitely worth checking out for all your furniture and accessory needs.
Amazing personality and great costumer service Ms Estellita. Ashley Funture Orange park
Val was awesome!!!!
Debrah was a great help. She is knowledgeable and courteous.
Randall was a huge help finding me the perfect table for my home. He was very patient and was right there when I had questions. My wife and I will be returning for more furniture in the future
Frank did a awesome job helping us.
Frank is awesome
Estellita was wonder and very helpful
Thanks to Estellita for her service. We seen furniture that we’re coming back to get. Also happy with our purchase we got today.
Brittany is so beyond amazing. If you want honesty, amazing service and great savings run- don't walk girl- run. Thank you so much Brittany
Estella was absolutely awesome. She was very professional. She showed us everything without being pushy. Great experience.
Frank Drummer was AMAZING!!!! He helped us find the right dresser that we were in love with! THANK YOU SO MUCH FOR EVERYTHING!!
Frank Drummer was incredible and made the process seamless and painfree. He was friendly and provided top notch customer service. Thank you Frank for helping us buy the perfect dresser!
Frank
Estellita. Was very helpful, friendly & very nice.
Sarah was amazing!!!!
Sarah was terrific and very knowledgeable of items in the store. Great person to work with. Thank you
Frank drummer is amazing!!!
Estellita was exceptional to work with. She answered all of our questions and was efficient and accurate in all aspects of our purchase
Estellita Was very professional in showing me around the store was very efficient in answering all of my questions looking forward to working with her anytime again
Frank
Frank drummer
Estellita assisted me with a quick and affordable purchase on a queen mattress w/ box spring. Quick and painless purchase.
Frank Drummer
Val was a great help for us very informative, thank you
Went there to buy a dining set. Got what I was looking for. Good price. The sales lady Estellita was very helpful.
Very helpful and knowledgeable
Estellita was very helpful. I would definitely recommend!!
We enjoyed our visit to Ashley, where we met Estellita. She was very professional and helped me locate the living room suite that was perfect for me!
Estellita was a great help. She was very knowledgeable and customer service was excellent
Estelita was sweet and helpful
Est splits was fantastic and recommended everything possible. We are really happy with everything.
Frank Drummond was great to work with!
We visited Ashley and recieved amazing service from Estellita. She was very accommodating and gave us some better ideas for our house. Thank you!
Ashley home store had a wonderful and expansive selection of furniture pieces. My husband and I were interested in a bedroom set and a living/dining room set. We saw a plethora of beautiful pieces! Debra Cox was great and very helpful. She was able to answer all of our questions and informed us of every promotion and deal that was currently transpiring.
Joseph (salesperson at Orange Park location) was AWESOME!
Estellita was great! Very knowledgeable about our living room suite. She was available to answer any questions, but wasn't overbearing or pushy.
Debra Cox was very helpful. She was informative, and was very bubbly in her personality. I’m grateful to have worked with her.
Frank Drummer was great and helpful!
Sarah was very pleasant from the moment we walked through the door. She helped us find the perfect fit for us. Thank you!
Frank was so awesome and helpful. I definitely recommend him!
Ms. Debra Cox was the consulting assisting me and she was amazing. She answered all my questions and offered me a great customer service. I highly recommend anyone speaking with her for any purchases.
Joseph was a great help and took good care of us. We would recommend him to anyone
Estellita was fantastic, patient and professional. Looking forward to coming back to this store location.
Frank
Frank is amazing!
Estellita was wonderful.
Val was very helpful!! And very knowledgeable !
Shopping at Ashley’s in Jacksonville was a very enjoyable experience! Estela was a superb sales lady. She was very friendly and helpful! She made our purchase easy and fun!
Frank, did a great job dealing with us!
Frank was incredibly helpful in assisting us pick out a sofa. He was also very patient with our small kids.
Estela was amazing friendly super helpful not pushy
A m a z i n g service and decent public restrooms.
Estellita was great!
After searching for furniture all over Jacksonville I finally made it to Ashley. I was greeted by Joseph Gordon with a smile and an helpful attitude. He spent time with me to answer questions and configure furniture placement with measurements. He made the financing process smooth and even met me at a closer store to save me time on closing day! Will definitely do business again with him and refer his expertise to anyone in the market for furniture.
Estela and Shery good customer service Shery explain everything I needed to know about the sofa I was looking at
Estellita was amazing. She gave me space to shop and answered questions as needed.
Estella was great help my family find our furniture set.. I would recommend her to anyone!
Estella was very accommodating and professional. I would come back to her!
Frank
Frank spoke to me and was wonderful
Frank
Frank
Frank
Estellita was great
Valerie welcome us from our first step we find we are in professional and knowledgeable hands. Find a good deals so happy with service!!!
Frank
Frank
Frank was great, he guided us through the store to find the piece of furniture I was looking for. I came in with my daughter and he was just as great with her. Thank you frank!!
Frank D was a great associate!
Frank
Frank drummer is amazing!
Estellita was so amazing and kind! I wasn’t sure if I was about to get the couch I wanted but she did everything in her power to make it happen! Thank you again Esellita!!
Joseph was amazingly helpful and patient!
Estellita was very helpful and I would recommend her to my family and friends.
Frank!
Frank
Estellita was very helpful with answering my questions on price, delivery and warranty of a bedroom set. I highly recommend choosing her as your sales associate.
Estellita was wondering. She was very professional and her customer service was phenomenal. Look forward to working with her.
Estellita was wonderful
Frank was very helpful
VAL helped us place and order for mattresses and bedframes for our kids and she was great. We had come in a few weeks prior comparing prices but we came back to purchase and remembered how nice she was our first time in. We had chosen the mattresses we wanted the previous trip and she suggested something different but when I said we would stick to original plan she did not try to keep convincing why the suggestion was better. We have visited many furniture stores buying furniture all over again after moving back into the country and some sales people can monolog you. I greatly appreciated that she was right to business especially since I had all five children with me. When I had concerns of metal bed frames being sturdy or too high with box spring she looked up a customer review posted to show me the final look to put me at ease. She explained the interest free options to me very thoroughly and even helped me use the no credit run option(I was paying off my bill same day) to get a better deal on some of the pieces. My husband and I had a budget of $2000 for 2 mattresses and 3 bedframes and she helped us get right within that including delivery/set up sales tax and warranty for frames. I also caught the president's day price for mattresses. She was very personable. Furniture shopping is my least favorite thing to do and she made it easy. No rating or for delivery or pictures since I have not received yet.
Estellita was very kind and helpful!
Frank
Frank
Frank is the best!
Frank awesome
Frank! Sweet!!
Valeria was excellent!! Very attentive and went all the way to make our shopping experience great!! We will be back!! Thank you !!! 😊
Frank was amazing! Definitely come and see him for your furniture needs at Ashley!
Fantastic service from Frank come see him if you want to be taken care of
Was very helpful. Discussed styles and helped pick things that would match the house and lifestyle. Was great experience. Ty
Frank Drummer was amazing!
Estela was extremely helpful throughout my look in Ashley homes
Estelle was very helpful and knowledgeable.
Valerie is wonderful and has sold us our entertainment center, bar stools and end tables. She has a wonderful personality and is very patient❤️
Frank awesome
Frank
Frank was great
Estellita, was amazing! Definitely working with her from here on out.
Frank was great!
Went in to look for furniture for my new home. Estellita was very helpful and knowledgeable. Highly recommend!
Walked in to browse and Estela helped me with looking at a great bedroom collection . She was very helpful and very knowledgeable. What a great employee to have at Ashley Furniture. They are very lucky to find someone like her.
Awesome experience, Frank is the best!
Frank was very helpful!
Estela was very personable and reasonable! I appreciated her guidance with my new mattress!
Estela gave us a great experience in choosing a mattress. She had great recommendations and was thoughtful about our desires and budget.
Frank
Jonathan great salesman. Very informative.
Frank
Sarah is great
Miss Estela was wonderful and so helpful, she helped me narrow down exactly what I wanted.
Estela was great. And a great help with our furniture search.
Estella was great. She’s super nice and very helpful
Estelle’s Was very helpful today. She gave all the necessary information I needed to get the purchase of my furniture.
Frank
Frank
Sarah was great
Estela was wonderful!!! So helpful
Debra Cox rocks. Highly professional with awesome customer service and quick to understand and resolve my inquiries. Thank you Deborah.
Sarah was phenomenal!! She was very professional and helped me find exactly what I needed for my post surgery recovery.
Was helped by Sarah today. She was awesome and expedient for what we needed.
Sara
Sara
Val was so helpful and very knowledgeable! Will be coming back !
Frank Drummer exceptional experience
Ashley Furniture is the epitome of everything that can go wrong in retail. If you enjoy being lied to, ignored, and left with broken furniture and no resolution, this is the place for you. Otherwise, run far, far away. The sales team will tell you whatever you want to hear to make a sale, only for reality to hit when your items arrive—late, damaged, or in some cases, not at all. The delivery team? A complete joke. They show up whenever they feel like it (if they show up at all), handle your furniture with the grace of a wrecking ball, and then leave you to deal with the mess. And if you think management will step in to help? Think again. They are masters of avoidance, giving you the same rehearsed responses while doing absolutely nothing to fix the problem. This company thrives on deception and customer neglect. The moment they have your money, you become irrelevant. Spare yourself the nightmare and shop anywhere else.
Randall was amazing and very helpful. Thank you so much!
Val Was Awesome!!!!!
Estela is great!
Estellita. Was s pleasure working with her
Frank
Estella service was great.
Sherry was a great help. Let us lead the experience without pushing us in any direction. Great sales experience and got a great price as well!
Frank
Frank
Excellent service from Joseph! Answered and handled all of my questions as a complete professional!
Joseph Gordon was an excellent sales person. He made us feel so comfortable purchasing furniture. He went out of his way to give us information regarding the furniture and providing us with follow up information after the sale.
Estela was very kind and patient with my questions. She’s a great asset to the store. She makes everybody feel comfortable!
Escela, nice
Escela helpful
Escela, very helpful!
Val was patient and awesome
Went into Ashley’s for a quote on some living room furniture and Debra Cox helped me. She was very nice and welcoming. I will be back in to purchase the set she showed me.
Frank
Frank
Joseph was very polite and helpful with my furniture needs.
Estellita was amazing!
Estella was very helpful and we look forward to working with her again when we come back.
FRANK
Frank Drummer
Frank Drummer helped me out with a nice sofa set. Super Happy with his service.
I financed a sectional sofa yesterday with the help of Joseph Gordon. He did an outstanding job helping me through the process! I recommend Ashely’s for all your furniture needs, they have the quality and service I look for when shopping.
Frank Drummer made shopping a wonderful experience. He was very understanding and helpful. Answered all my questions and made the experience overall great.
Mr Fred Drummer was very respectful and courtesy to our needs. Attentive and informative while answering our questions. Very lovely customer service
Joseph
Joseph
Val was awesome!!
Frank Drummer is a rock star !!
Miss Estela, Very nice, helped find the right furniture.
Estela, This representative was very cordial very inviting to the floor plans that Ashley offers stayed with me as a customer as I went through was not pushy, but very knowledgeable
Randall is amazing! He’s very helpful and patient. He answered all of my questions and took time to show me all different furnitures that are within my wants and needs.
Had one of the most professional and courteous sales rep - Estelita! Very pleasant experience!
I had an amazing experience at Ashley Furniture, all thanks to Estellita! From the moment I walked in, she was warm, welcoming, and incredibly knowledgeable. She took the time to understand exactly what I was looking for and guided me to the perfect pieces for my home. Her patience and attention to detail made the entire process smooth and enjoyable. She truly goes above and beyond for her customers! If you’re shopping at Ashley Furniture, I highly recommend asking for Estellita—you won’t be disappointed!
Frank drumm
Frank Drummer
Frank Drummer
thank you for the great service Estellita
I always have a great experience every time I come here thanks to Estellita’s help
This is for the blanding store, 8151 blanding blvd. Estellita help me greatly, very knowledgeable in what she does.
I enjoyed my visit to the store. Stela gave me an exceptional service, she was very pleasant and helpful.
Wonderful service, Stela gave me the best customer service I ever received. She was very courteous and knowledgeable.
Was shopping for a dining table for my mom. Estellita was so helpful.
Frank
Joseph was very helpful explained the loan process to me and help me prepare the loan until it was complete.
Enjoyed my experience with Estellita Jones. She was so friendly and very helpful in helping me. I will recommend my friends to her!
Great store and even better employees. Had the opportunity to meet Valerie at this location. She assisted myself and my wife in our purchase and we are very happy. Recommend if your going to this location ask for her by name.
I was desperate need of furnishing my new apartment in the most affordable way possible. I saw Sherry at the store and from the moment I met her I felt confident she would be able to help me find just what I was looking for. And she did! She pays great attention to detail and is very knowledgeable about the products. Her design skill is amazing. In the end she was able to find me the perfect choices for my space at a great price. I highly recommend seeing Sherry when you visit this store!
I went into this store today to look for a sectional for my family and I had no idea where to start. The WONDERFUL sales associate Sherry really helped improve my experience. She answered all my questions, was knowledgeable and friendly and went above and beyond for me. She even gave me some really wonderful ideas on dressing up the couch I wanted and ways to utilize my space keeping it comfortable and beautiful. It was a TOP NOTCH experience and I will definitely be back!
I had an amazing experience thanks to Estelita she was professional, knowledgeable, and genuinely cared about helping me find exactly what I needed. She took the time to answer all my questions, made the whole process smooth and stress-free, and went above and beyond to ensure I was satisfied. I highly recommend her to anyone looking for outstanding service. Thank you!
Frank
Estelita is a very good saleslady she pays extra attention to your needs. She is very knowledgeable and friendly.
Last week met with Val, she showed me an amazing dining set which I feel in love with. Come taxes will definitely be back to upgrade.
We were helped by Joseph Gordon and he was very knowledgeable about furniture, courteous, explained everything thoroughly and was really professional. His demeanor is why we will shop there again.
Frank
Frank Drummer
Frank Drummer is the man
Frank Drummer
Frank Drummer
Frank Drummer
Frank drummer
Frank drummer
Frank Drummer
I was helped today by Mrs. Val she showed amazing care and customer service and answered any questions I had. 10/10
Frank Drummer
Frank Drummer
Joseph is great!
Frank Drummer
Frank Drummer
ESTSIA great job bb
Frank Drummer
Frank
Frank
Frank
Frank Drummer
Ask for Joseph he is great!!
Joseph was very helpful in finding new furniture for my geandmother
I had a great experience thanks to Estela ! I love Ashley Furniture :)
Frank Drummer is awesome!!!
Estela Very helpful!!
Frank drummer was a great help he listen to me and helped me get exactly the sofa I wanted we will be back soon for my new bedroom set.
Frank was amazing
My husband and I purchased a new living room set from Valeria today and I wanted to take a minute to brag on her! Valeria gave us time to look over the store (WITHOUT breathing down our throats as A LOT of ppl in sales often do) and was there to answer our questions when we were ready to ask them. She made great, HONEST recommendations and we walked away feeling like we made a friend 🧡 I would recommend Valeria to ANYONE interested in purchasing furniture, she was awesome! 10/10
Great! Frank Drummer is the best!
Frank Drummer is the best!!
Frank Drummer very professional and friendly great service.
Frank Drummer was excellent.
Frank drummer is amazing!!!!
Frank Drummer amazing person.
Frank Drummer
Frank Drummer
Frank drummer
Frank Drunmer
Frank Drummer
Frank Drummer
Frank Drummer
Sarah was our Sales consultant. She did an absolutely awesome job making sure our wants and needs were met. She deserves a bonus.
Awesome experience with Sherry Campbell at Ashley furniture today. She was most helpful in getting me a desk ordered and I really appreciate her assistance. She’s one in 1 million thank you.
Very nice e salesperson. Great place to shop
Estellita was amazing in assisting us!
Estela Was very helpful and informative
From the minute we walked into the store Valerie was very attentive, informed and helpful to find the table we wanted and ended buying. She was an example of what a sales person should be!! Thank you for a good shopping experience
Estelle Service was very good
Estela service is very good
Ms. Sherryl was super helpful and assisted with everything I needed.
Randall was wonderful. Excellent customer service. 10/10 would recommend.
Amazing experience working with Jordan and Estela, we’re so excited for our new bedroom set!
Excellent customer service from Estela and Jordan, Very helpful and nice!
Frank drummer and Randall Tisdale were great and so helpful
Mrs.Brittany was an amazing sales person a delight to work with and helped us get a new couch
Brittany was great and very helpful
(Translated by Google) Estela treated us very friendly 100% recommended Ashley (Original) Estela nos atendio muy amable 100% recommended Ashley
Estela was very helpful
Estellita was very kind and lovely. Definitely will be back and ask for her.
Frank drummer
Sherry is very informative & has a lot of patience
We had an amazing experience thanks to Sarah! She went above and beyond to help us find the perfect couch. Her knowledge, patience, and friendly attitude made the whole process so easy and enjoyable. Sarah listened to what we were looking for and offered great suggestions that fit our style and budget. Highly recommend working with her.
Frank Dummer
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Estelita is good person to helping us
Estelle was soooo awesome!! Very thorough, knowledgeable, and nice. No hassles and easy buying process!
Great service and found the perfect piece for our home, thank you Estela for your help and making this an awesome experience
Estela, she did a great job and was very helpful
Estla was so fantastic! Very well educated on products and fantastic hospitality. Thanks so much for your help and information.
Frank Drummer
Frank Drummer
Estellita was an amazing and patient help. Super informative and knowledgeable.
Frank Drummer was amazing!
I can’t say enough good things about Ashley Furniture and their incredible sales person Valeria Eikhvald. From the moment I stepped into the store I was greeted by Valeria with warmth and enthusiasm. She was attentive and offered expert advice on every piece of furniture that I was interested in. Overall, my experience with the store was outstanding!
Thanks Frank Drummer!!
Thanks Frank Drummer
Frank Drummer is AWESOME! Go see him at Ashleys Furniture on Blanding!
Frank Dummer
The sales agent was very trustworthy.
Estela was very professional and I definitely will recommend her to my friends and family.
Was showed around by Estela and we found exactly what my mom was looking for. We got chairs and some gardening tips as a bonus. I usually dread furniture shopping but this was a pleasant experience.
Great experience in the store
Great customer service.
Heat working with Frank Drummer!
Frank Drummer
Frank Drummer gave us great customer service!
Frank Drummer was amazing!!!
Estela was a big help while trying to find a bedroom set.
I had an excellent experience working with the sales team at Ashley Furniture, especially Estela She provided outstanding service, was extremely patient, and took the time to answer all my questions without any rush. Her knowledge and professionalism made the entire process smooth and enjoyable. I truly appreciate her help and highly recommend Ashley Furniture for their exceptional customer service. Thank you for making this such a great experience!
Sherry was awesome. She was very patient. We changed her minds a couple of times. She got us the best deals we purchased a mattress and a kitchen dinette set. Thanks Sherry for all your hard work. Very intelligent and helpful
Very intelligent and helpful. Sherry was very helpful.
Just came in to look and get an idea of what we wanted for our new living room setup. We narrowed it down to two option and Val assisted us with our financing options and did everything she could to explain the pros and cons of each option! She made the process and experience was smooth and was super friendly!
We purchased a bed frame and mattress this Friday from Ashley and our whole experience was great! Val was the best and helped us so much!!! I would recommend her to anyone!
Estela was very friendly and professional.
Outstanding customer service from Frank Drummer.
Estella was excellent she was very helpful.
Frank drummer
Frank drummer
Randall Tisdale was so helpful and kind. We'd call him for our furniture needs
Jonathan Anderson was fabulous! Made the process so easy ❤️
Estela, amazing service and very knowledgeable
Val was amazing! Incredibly helpful and efficient! I outfitted nearly every room in our house in a matter of 2 hours…was able to touch and sit on each piece, and receive helpful guidance from Val regarding what styles worked well together and which fabrics would complement one another. You will receive greater deals and discounts if you go in rather than purchasing online so definitely make the trip to this location and ASK FOR VAL!!
Estela was super kind, we'll be back!
Estela was very helpful!
Randall was so kind and helpful
E Jones So helpful . So nice Very good.
Estallita was very helpful and knowledgeable
Estellita was extremely nice to us! If we ever come back we’ll for sure be looking for her to assist us.
Great service and customer service!!! Thanks for all the help! Estellita was great with us and helped us find what we needed.
Estrella ' was very good showing Me around ' looking for end table!
Frank Drummer
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Estela was a very great with her customer service. Very friendly and knowledgeable.
Estella was very nice and good at explaining.
Estella - When I walked inside the door I was greeted by her with a big smile :) she was very friendly and so helpful.
Estela great help
Estelita yes very good Will be back SAT.
Frank Drummer!😊
Frank Drummer
Frank is amazing. He was very patient and informative. We will be back for more furniture and definitely will ask for him!!
Estellita provided excellent customer service. She was polite and patient and very knowledgeable
Estella she was great help
Estella was great showed us around and welcoming.
Debra Cox was the most hopeful lady I have encountered in a long time. She was so patient and kind with my mom that we found a great price on a bed set my mom couldn’t ignore. Thank you guys for still having good customer service around
Would not recommend. They said I would get additional discounts, never happened. The delivery would be easy and I would be able to pick a timeframe that suits my work schedule which the only times that they would have were the same exact days that I work. I needed something after 5 and when I would book my time frame it would always change by 2-3 hours earlier than what I needed. Would not work with me at all. Go to Rooms to Go off blanding if you need help with stuff like this. Ashley promises a lot but never backs it up. What a shame.
Randall was wonderful and very helpful.
Brittany helped us find exactly what we wanted! Compared at two other furniture stores and came back to Ashley to buy our new living room couch.
Randal was amazing, great help!
Frank Drummer exceptional customer service
My son and I came to Ashley looking for a dining set. Valeria was the first to greet us and was super helpful in showing us our options(we did a lot of walking) Valeria was especially patient with my indecisiveness and also understood and respected our budget.
Mr. Frank Drummer was AMAZING. He sold us a nice dinner table for my kitchen and he was really nice.
Estellita was helpful and patient
Val was awesome!
We have worked with Estellita for nearly 15 years. She is wonderful at what she does and always helps us find exactly what we are looking for. We highly recommend her!
Val was Fantastic, she was professional, knowledgeable and informative. Val listened to what we were searching for and showed us all the options. We got everything and more, we highly recommend Val for all your home furnishing needs!! Ask for her at Ashley Store in Blanding Blvd, Jacksonville Florida.
Our associate was Frank Drummer. He was absolutely superb. Very knowledgeable, friendly, easy to talk to, and genuine. I would refer anyone to him. He treated my husband and I like family. I'm updating my review because we have received our furniture, and so far we absolutely love it. The delivery guys were friendly and professional. I'm happy that we went with Ashley Furniture store.
Estela was wonderful in helping me select a select a sectional. She really worked with me on measurements, color, and comfort.
Estela great experience really helpful
Sherry has given great customer service to me today on 02/09/25. She's awesome 👌 !!!
Great customer service, friendly. Estella very knowledgeable
Sherry was friendly, patient and very helpful. She provided us with suggestions based on our needs and we were able to get exactly what we wanted. Ashley Furniture has many options to choose from. If you stop by I recommend you ask for Sherry. She will definitely take care of you.
Frank was great! Very personable!
Great customer service!
Valeria was an excellent help! Very patient in allowing us time shop with no pressure.
Debra Cox was a great employee who made my purchase fast and easy!
Frank Drummerwas a great help, provided some good information for me and kept me in a good price range
Estellita excellent customer service!
Everything in my home is from here. I absolutely love the Porter bedroom set. Go in and see Estellita. She’s awesome. 😁❤️❤️
Estellita; We would come back
Estella was awesome and took the time to throughly help us!! Will be back to purchase our mattress.
Estela was wonderful
Frank Drummer
Mr Tisdale was Very helpful and very kind! He had me laughing and carrying on! He seemed very honest and sincere and helped us quickly and effectively make a good decision. Paying for the furniture was even a breeze! Thx!
Randall did a fantastic job answering all our quearions to make sure what we got was going to meet our needs as a family of 5 :)
Purchased some furniture at Blanding store with great expereince. Valeria (Valerie) help us with our purchase, she was professional and kind! We never felt pressured and she helped us make some really great choices for our new home! I will be a repeat customer of hers.
This is our third time purchasing from this location. Today I had Debra Cox help me out with a new mattress selection. She was extremely patient, informative, and provided me with all the objective information that I needed to make a thorough decision on my sleep! Thank you so much for the help. Needless to say, we will continue to shop at this location. Came on a Tuesday which is significantly quieter and laid back. No pushiness and permitted to explore to your heart's content. I purchased an Ashley mattress foam only 14 inch. Here's to a better sleep!
Estelita provided exceptional guidance throughout our visit to the store, offering tailored recommendations that perfectly suited our needs.
Estelita was a nice person and seller. She gave us a great tour and offered nice options to buy. 100% recommended
Estela was a wonderful and informative sales representative. She was very helpful with finding various options for what we were looking for and went the extra mile to present us with what we wanted
Estela was so helpful in helping us find what we needed. Would definitely recommend coming to her for your furniture needs!!!
Thank you Brittany Bedgood. I specifically wanted pet friendly furniture. Brittany guided me around, gave very good detail on the options presented. She was patient during my decision making, and she was indeed a joy to work with. Thanks again Brittany.
Estalita- very personalble and informative with us making a decision on what will suit our family.
(Translated by Google) Estellita was very kind and helped us find the best deals for us. Thank you (Original) Estellita fue muy amable y nos syudo a encontrar las mejores ofertas para nosotros. Gracias
(Translated by Google) Estellita is the best, very good service and good prices. It was a wonderful experience (Original) Estellita es la mejor, muy buen servicio y buenos precios. Fue una experiencia maravillosa
Estellita was a great help! We were not looking to purchase same day because we needed to verify measurements. She helped us measure and guided us based on our specifications. I would definitely recommend.
My experience at the Ashley Furniture Store on Blanding Blvd. The Sales Rep. Valerie Elkhvald was very friendly, knowledgeable, very good customer service. I was satisfied with the outcome.
Frank drummer
From the moment we were greeted at the front door by Debra Cox to the moment we were walking out, she was very professional and extremely knowledgeable about the products available at her store in Orange Park/Jax on Blanding Blvd. My wife and I aren't much for the pushy sales type so we were very happy with Debra's approach, she greeted us and allowed us to explore but was always nearby for questions and guidance. In the end, we picked out two rooms of furniture but couldn't find the right recliner. Debra then found another option online that was perfect and that was a wrap! If your in the need for furniture, stop by and see Debra, she was great to work with! Thanks Debra! Gary & Amy
Estela was accommodating, knowledgeable, and helpful.
Estelleita was awesome!
Estela was very pleasant, patience and helpful. Such a warm welcoming spirit. She’s a EXCELLENT asset to have apart of Ashley’s.
Estelle’s was excellent helping us
Estella’s was a wonderful host in the showroom
Sherry helped us find our new dining room set. She was very knowledgeable and helpful with our indecisiveness lol. VERY patient with us with all our questions and helping us get our new stuff financed! So thankful we had the opportunity to work with her!
Estellita did an amazing job showing us around the store!
Estillita was a big help. She was very knowledgeable and sweet.
Love Ashley furniture store. I’ve never gone there and not buy anything. The quality of the furniture speaks for itself. My last purchase before this one was back in 2016. I still have that furniture and it in very good shape. Great customer service and our sales agent Debra was awesome. Very helpful and patient!!!!
Frank was awesome great customer service experience fast and friendly
Estella Excellent service!
Polite and knowledgable. Not pushy at all.
Second time back in the store and we met Estela. She was so helpful and knowledgeable!!!
Debra Cox was a tremendous help. She was very patient and professional. Thank you Jerry Butler
We came in to look around for a sofa. I seen something I liked but didn’t think I could afford the sofa. Estela went above and beyond to make sure I was able to get the sofa I wanted. I will be back to get beds for my kids. She is the best!
Estela is an Excellent salesperson! She worked magic for me and my wife. I would highly recommend!
Frank Drummer
Frank was very helpful and made the experience enjoyable! Thank you Frank!
Estellita was my sales associate she was patient, kind and very knowledgeable. Jordan the store manager assisted as well he was awesome, very helpful and kind. I appreciate them both in helping me with my decision in purchasing the right living room set for me.
Debra cox greeted my wife and I at the door. We told her Whst we were looking for. She took us directly to what we were looking for. She was knowledgeable about the product. Answered all our questions. I purchased two sofas. Great experience.
Frank Drummer was super helpful and made the process of buying very easy. He was also very knowledgeable which made picking out the right mattress easy.
Debra Cox was very helpful and informative. We didn’t find the piece we were looking for in store but she was ready to get it for us online. Great representative, will likely order through her
Estela was great to work with. Very sweet lady!!!
Estela Very nice. Great job!
Estela was very detailed associate. Made sure we were satisfied.
Frank was so amazing excellent customer service.
Estel Wonderful service!
Estella was extremely helpfully and knew a lot about the sectionals that I am interested in purchasing. Thank you so much!
Frank is kind, knowledgeable, and personable.
Great customer service here!! A special thanks to Ms. Estellita she went above and beyond to make sure my needs were met. I will be back
Estellita was great! I came back after 5 yrs to see her because she is so personable :)
Estela was amazing. Very professional and very helpful.
Joseph greeted us as he held the door for us. Understood our wants and took us to view what fit our needs. Found the perfect lift recliner and finalized the sale. Joseph was professional, informative and a pleasure to deal with. Give Ashley a try with your home fashion needs. You won't regret it.
Estellita was very nice and professional working with me kudos to her and a excellent career…
Joseph was great!
Joseph was great
Very Pleasant experience
Joseph was very helpful
JOSEPH
Estelle was good. Great service
Estelle was very professional and a delight to talk with. I will come back with her as my sale person.
Joseph was wonderful!! He helped find us a couch that was just what we needed! He was super kind and knowledgeable on inventory!!
joseph, good guy
Joseph is awesome
Joseph helped me with exactly what I needed.
Joseph was a great help to me. I really appreciated his suggestions and that he answered my questions. Excellent service!
Estela was wonderful! Great presentation and service.
Visited showroom looking for reclining sofa. Had some specific things that we wanted. Valeria was extremely helpful in showing us several sofas, allowed us to look around to see and try out the inventory and explained features of sofas that we chose. She explained features and construction of the sofa and the benefit of purchasing the extended warranty. We took a day to think things over and returned the next day to make our purchase. Valeria did not pressure us and was very personable. Can't wait for our new sofa to arrive!
Estilista was great I love it Thank you
Joseph 👍
Frank D is awesome!
Estela was fantastic!! She was so kind and helpful!
Estellita provide a great service very happy with my purchase!
Frank Drummer
Val was the sale associate that helped me with my furniture purchase. She went above and beyond to help me save money. She keep me updated on back order items, and made sure that she listened to all my concerns, like delivery dates and online orders.
I met Valerie who was very helpful at helping me get the best deal. I went in for one thing and ended up buying furniture for the whole house. Overall I was very pleased with my purchase. I will definitely be back soon to buy more.
Estellita was such an amazing sales person to work with . I will definitely be coming back to purchase more furniture
Great customer service from Estella.
Mr frank is the best , I’ll be shopping with him again.
Estella was amazing helping us look at a new sectional for our house! She answered every question and did not put a bunch of undue pressure on us! Will definitely be visiting her again for my furniture needs!!
Estella She was excellent at helping my family to find a new dining table.
Estelia did a awesome job!!
Estela was very helpful and courteous.
Frank was great, very helpful! Made our purchase and search easy.
Estelle very helpful
(Translated by Google) Excellent Stela (Original) Stela excelente
(Translated by Google) Estela is excellent (Original) Estela excellent
Estela was absolutely wonderful and very helpful! Thank you for the fun experience
Frank Drummer
Estela was very helpful and looked into my needs
Estella did a great job showing us around the floor. Good customer service.
Estella was great!!!
Had a great experience tonight with Frank Drummer at Ashley! Really nice guy who was able to help us tremendously!
Randall Tisdale help assist me with my furniture purchase, he was very knowledgeable about the furniture, very kind, even his manager that he had to bring over for some questions that I had was a very good guy. The manager made things right from a comparison and another Ashley store in my area. Because of the manager, I came back the second day and purchased another bed. Randall is not a pushy salesman and he will pull out the measuring tape if you need him to without hesitation. Lol thank you, Randall and manager!! Go see Randall.
Estelle was of superior help with helping us decide on a table and chairs today.
Estelle, was excellent sales person, very helpful.
(Translated by Google) Estela, very good communication (Original) Estela, muy buena comunicación
Very nice and knowledgeable very friendly and respectful Estell was great
Estela.i love your service I want to see you again.
Estela.i appreciate your service,I want to see you again.
Well, when I walked in the door I was greeted by 2 gentlemen that ack like brothers with nothing but a good laughing atmosphere. Mr. Randall Tisdale helped me with what I was was looking for and made a few suggestions on some things that turned out for the good for me. I wasn't really up for going to the store that day but the atmosphere was actually something I needed. Thanks guys and keep up the good work.
Estela made my experience easy and enjoyable. She provided the right amount of letting me wander without feeling pressured while answering all my questions. I’ll definitely come back to see her when I need something else. 10/10
Had an excellent experience with Estela. The process was streamline and stress free! Ask for her when you stop by!
Randall was awesome and took care of everything quickly. Would highly recommend him if you’re looking for great service!
Estellita was absolutely wonderful in our search for our new couch!! Super sweet and very attentive to us and our needs. Would absolutely recommend her and this store, we were so happy with our visit :)
Estellita was wonderful and very helpful in our shopping experience. We were pleased with her expertise and knowledge :)
Estela was very professional and helpful.
Frank
Valerie was astoundingly humble and patience with my purchase. She helped us all the way! Wonderful customer service and fully enjoyed my time at the store.
Estela was wonderful!
I had a great time being helped by Randall! He was very informative about the process and cracked many jokes that lightened the mood.
Funny and very helpful and transparent about the whole process
Frank Drummer
Estela was fantastic and helped alot.
Frank Drummer 💯
Estela was so helpful and patient with me. Felt like we were shopping together by the time I left. Will definitely be back!!
Randall was a pleasure to work with
Estellita was a great RSA. Outstanding performance and customer service. She was very detailed in explaining the o% interest. Thank you!
My experience with Estella was amazing. Will certainly be returning
Fast and great service. Estela was professional and fast.
Great place with great service. Thank you Estela
Estela was amazing very patient and helpful, will be back again just because her personality allowed me to decide on the bedroom set I wanted.
Sherry Campbell Was fantastic, directed us to exactly what we were looking for, and helped us close the sale fast.
Estela was professional and very polite.
Frank drummer was nice friendly & very helpful
Frank Drummer provided excellent customer service. Very friendly and knowledgeable
Frank Drummer was absolutely fantastic! His extensive knowledge of furniture options and fabric choices truly stood out. He made the entire experience not only informative but also enjoyable, ensuring you leave with exactly what you envision!
Randall was absolutely fantastic and personable. He will be there salesman for me when I make my purchase.
Frank Drummer
Frank Drummer
Estellita took really gods care of us! Great customers service. Very knowledgeable about what Ashley has to offer.
Estellita was awesome! She was very attentive and thorough. No pressure and provided any information we needed. Very happy.
Debra assisted us with the purchase of a new dining table today and she was very helpful, knowledgeable and kind. Would recommend her to anyone!
Working with Estela was great! She was very helpful and made the buying process very easy for me!
The store is nice, clean, laid out into beautifully presented rooms. Randall made himself available to our need. He gave me fiance and me space to look at all the furniture without hovering but came through with some facts on pieces we liked. This is my preferred type of salesmanship. I enjoy not feeling like I'm being watched while shopping with my fiance for a personal item. Good experience. We left with an idea for a couch setup and going home to take measurements and think on it.
Frank Drummer
Sherry Cambell was amazing helping us through our shopping process. She made choosing and purchasing our new sofa a smooth and painless process
Estellita was awesome
Estellita was amazing, she help us and have the patience to run over the place with us!!
Frank Drummer was amazing and so helpful when we were trying to find a sofa!
Frank Drummer helped us out a lot
Randall did an amazing job helping me and my father find what we need!
Debra Cox was amazing. Providing us with knowledge and different opinions. Will definitely come back just to shop with Debra 😀
Debra Cox was awesome she was so nice and helpful. She answered all the questions we had and was just a delight! We weren’t ready to buy but we do have her card and will be back when we’re ready to purchase.
Debra would fantastic. Super sweet and very helpful/informative.
Frank drummer!
Went in to Ashley’s just to “look” and with the help of Frank Drummer walked out with one of the most comfortable living room sets available! Frank is very knowledgeable and a people person. If you are looking to purchase any furniture Frank is your guy!
Estella was very helpful.
Great info from Estella on furniture options
My husband and I were looking for two comfortable leather recliners and we had been to a number of stores but the sales pressure was too much, the prices too high and what we wanted was not being considered. Valeria Eikhvald introduced herself, guided us to where the recliners were and then left us to wonder around. When we were ready, we looked for her and she was very knowledgeable, professional and warm. I highly recommend her and Ashley furniture. We are now waiting for our furniture and look forward to doing business again with Ashley furniture and Valeria.
Frank
Frank Drummer
Frank Drummer, excellent customer service.
Frank Drummer great guy! Very helpful.
Frank Drummer was awesome and very helpful.
Frank Drummer is an absolute delight!
Sherry was awesome. Very friendly. Listened to exactly what we wanted and found the perfect couch for us. Highly recommend.
Estellita was great service . Very helpful
Estellita was very informative and helpful with the purchase and I would return again when I need more furniture.
Estellita was very informative and helpful with my purchase!😁
When you go to Ashley Furniture on Blanding. Be sure and ask for Joseph Gordon. Joseph has helped me order furniture twice now in the last three months and everything has been perfect. Good pricing and excellent delivery and assembly service. All coordinated by Joseph.
Debra Cox assisted my dad and I when purchasing a new couch for my apartment. She was extremely knowledgeable and helpful. We purchased the perfect couch with such ease thanks to Debra!
Great customer service !
Frank Drummer Very nice and friendly to work with
Sherry Campbell was excellent
Estela is always so helpful and recognizes us the moment we walk in the door! Excellent customer service’s
Debra Cox is very pleasant professional and knowledgeable.
Debra cox was amazing
Ms. Debra cox is the best
Frank was amazing ! He was very helpful and full of knowledge
Thanks so much for your help Debra
Estella was very helpful
She is always awesome. I like how she does not pressure me but is always there to assist. She also has good eyes for design.
Estellita provided an excellent customer service experience and was very patient! Highly recommend her 😊👍
Estellita showed expert service and premium patient, big recommend
Had a great shopping experience with Frank Drummer our sales representative was very helpful.
Frank Drumner
Frank Drummer Was extremely helpful and easy to work with. Knowledge of the inventory and knew exactly what I was describing.
Frank Drummer
Frank drummer
Excellent experience shopping for furniture. Our sales consultant, Randall, was very professional, knowledgeable and friendly,
Frank Drummer is amazing. Builds great relationship with prospective customers, provides amazing service and advice depending on what you are looking for. I highly recommend asking for him.
Frank Drummer was excellent!
My husband and I recently purchased the Larce and a additional chair from the Blanding location. Debra Cox made it such a pleasure start to finish. She was patient as we figured out what we needed. We would highly recommend her!!!
Great attention Randall Tisdale
Randall was great!! Very Helpful!! Thank you!
Estellita was awesome. She make you feel makes you feel relaxed throughout the entire process. Thank you Estellita☺️
I love the quality of the furniture. I plan to enjoy enjoy it for years to come.
Estellita was very sweet and friendly. She accommodated.our every request. Thank you Estellita
Estellita was amazing and awesome during our shopping. She’s very funny, and helpful.
Estellita was great, she helped us to find a sofa.
Val is the best sales associate at Ashley of Orange Park. I had no intention of purchasing today but with her professional & friendly customer service I found exactly what I needed. I will certainly be back. She even sent me home with a sweet treat, lol. Thanks Val!
Brittany was amazing . Went through All the dining room tables with us made it a fun purchase
Excellent customer service provided by Estella. She stayed after the store was closed to make sure all of our paperwork was completed and our questions were answered. Thank You so much Estella! You went above and beyond and we appreciate all of your help. We will definitely recommend having Estella as your salesperson.
Estella went above and beyond, even staying well after closing to help finish our sale and get the financing complete.
Our sales lady, Ms. Valeria was so helpful in located a dresser for my son’s bedroom. Also she was helpful in locating furniture for my family room she understood what I was looking for to decor my room. She was explaining the options available to get qualified for the furniture. Thanks Val I will be referring others to come to see you soon.
Valeria was awesome!!
Black Friday we went furniture shopping. We went looking for a specific kind of furniture. Basically we had found stuff we liked at Rooms to Go but wanted to see what else might be at other stores. We went to Ashley Furniture next. I was shocked at the prices. They were much higher than RTG. Valerie at Ashley Furniture kept repeatedly telling us that RTG furniture is made in China and that their furniture was much higher quality. Well that may well be true but we can only afford what we can afford. But today I get ogled does Rooms to Go and Ashley Furniture get their furniture from China and google says yes. They both have factories in the US and both have factories overseas, including China. So Valerie needs to fact check before she starts trying to tell people lies. I don’t appreciate being lied to as a tactic to get me to spend more money. Shame shame. I gave 2 stars because the store was nice and the furniture was nice.
I absolutely loved my experience with Ms. Estellita! She was incredibly knowledgeable and took the time to answer all of my questions thoroughly.
I looked around and help was there when it was needed
Frank Drummer
Estela, great customer service!
Estela went over and beyond with me today.
Frank Drummer
Store was very clean, staff was friendly & accommodating. Estellita the sales rep was knowledgeable about the different products & materials offered
Estellita was great to work with helping us find a new mattress for our new home. Definitely will return for any further home shopping!
Estella Wonderful, very helpful
ESTELLE WAS WONDERFUL SHE GAVE US TIME TO LOOK AROUND THE STORE AND WHEN WE WERE READY TO MAKE OUR PURCHASE SHE WAS VERY HELPFUL. A wonderful Black Friday experience.
Great customer service, Jonathon took his time and made sure he understood what we were looking for and how it fit in our lifestyle. Because of that, we got exactly what we were looking for. Definitely ask for Jonathon!!
Estela at the Orange Park Ashley's was AWESOME! She helped me get items ordered for my home and even price matched them online to save me a few dollars! She also made sure we knew about the protection plans available to us to keep our items safe. Thanks Estela 😊
Great Customer Service thanks Valeria! Bought a whole living room set spent 4k and got it before Thanksgiving
Was very nice and patient. Very helpful showing us different ways we can adjust the items we wanted.
Estela was great help when trying to accommodate to our needs
We met with Estelai, and she provided exceptional customer service taking the necessary time to go over the furniture we purchased. She was very pleasant and knowledgeable in helping calculate the dimensions of what we wanted to replace furniture in our living room.
Frank was an awesome helper
Jonathan was awesome customer service agent.
Frank was a pleasure to deal with!
Estella was very knowledgeable and helpful and is in my opinion a very good representative for your firm. Thank You
Debra Cox was great with my wife and I we enjoyed her knowledge and low pressure sales that we will definitely come back.
Happy to have met Debra Cox, who no pressure sales was a welcome change from other furniture stores that we looked at. We are happy to have met her and look forward to coming back to Ashley furniture.
Estellita was great and very helpful! Would hire at our location! 10 out of 10!
Very helpful
Estela was very friendly and helpful.
Sherry was amazing. We worked with this store before and I feel like the employees get even more warm and hospitable. Sherry made sure to give us a stupendous deal on a new couch. Not pushy at all. She gave us so much valuable information and options to work. Would certainly recommend for anyone looking for good furniture and great deals. Ask for sherry, she is the best.
Estela was great! Very attentive and knowledgeable. She made my experience awesome. I cant wait to receive my furniture.
Johnathon was helpful throughout the entire purchase.
Frank Drummer was friendly and answered all of our questions regarding the bedroom set we were interested in!
Frank Drummer was on the beat with us. Honest and Great customer service. Thanks frank.
Thank you so much to Estellita for assistance. She helped Pull up my account and got all info I needed.
Our sales person Debra Cox was very helpful and knowledgeable. She had a great demeanor and made our furniture buying experience amazing!
It was a pleasure working with our sales lady Deborah Cox today she answered every question we needed and it was a fast stress-free process. Thanks again Deborah.
Sherry was amazing! She was extremely helpful and very kind!
Sherry was so amazing! She made us feel so comfortable and made my whole process so easy and fun! Thank you Sherry!!!
Estella was very helpful and kind. There was a great selection of furniture and some decent prices.
Estellita was very helpful.
Estellita was great, explain everything completely and gave every detail about the purchase !
Thank you Estellita for your service and help Us with everything, excellent service.
I Was politely greeted as soon as I walked in by Estellita
Estelle was very helpful and a pleasure to work with.
You did great Debra 😊!!
Estela was very knowledgeable and answered all our questions
estela she was very nice and good service
(Translated by Google) Wake. Great service. (Original) Estela. Great service.
Very knowledgeable friendly and patient
Great experience. Estela was very helpful.
Frank helped me out big time, I appreciated it
Randall was very pleasant and helpful. Thank you. Will be back!!!
Jonathan Anderson is a rock star! Thank yo so much for all of your help.
Khoury and Randall were amazing! Top notch customer service!
Frank drunmer
Frank Drummer
Estellita was excellent
Very nice attention from Mrs. Estella
Estela is wonderful. Professional, knowledgeable, and courteous.
Had the pleasure of working with Mrs.Estella today what a pleasure it was very knowledgeable and so kind will be working with her again on my next purchase.
Frank Drummer
val was an awesome saleswomen, thank you and your management team for making things right after a discontinued item. we hope to do more business with you in the future.
Estelita she was very helpful and I will be back
Estellita was very helpful
Frank Drummond
Frank drummer
Frank Drummer awesome salesman!!!
Estella was a real pleasure.
Estella was amazing! So knowledgeable and personable. Great help when making a decision for my sofa
Frank Drummer
Estella was an amazing sales person. Helped us with everything we needed and suggested options that best suited our needs. Would definitely recommend talking to her if you need any assistance with purchases at Ashley.
Estella was wonderful
Estella did an amazing job today!! Great service
Estella did an amazing job helping us pick our couch out today
Estelle was great
Frank Drummer
Estellita was amazing!!! Patient, knowledgeable, and all around friendly and fun throughout the whole process… 5 stars for sure ⭐️⭐️⭐️⭐️⭐️
Estella was terrific. Gave just the correct amount of attention. Great experience.
Estella did a wonderful job guiding us gently to a wonderful purchase
Frank Drummer
Frank Drummer
Frank Drummer
Estella was great. She helped us beyond
Frank Drummer
Frank Drummer
Frank Drummer 👍🏼
Frank Drummer
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Frank drummer
Frank Drummer
Frank. Drummer
Frank Drummer
Estella helped us find a couch for our new home and was a huge help!
Estella was an amazing help and patient as we made a decision!
Frank Drummer
Debra Cox has been very helpful and knowledgeable about Ashley products and her service was splendid. I will look for her next time I shop again at the Blanding store.
Frank drummer
Great customer service very knowledgeable . Estella
Estellita was very knowledgeable on all the items in store especially the mattresses. We told her issues we have with our body and she was able to find the perfect mattress that suits us.
Frank Drummer was very helpful!!
Frank Drummer was outstanding
Frank Drummer
The shopping experience with Jonathan was excellent. His knowledge on the furniture and the conform to come was great!
Frank Drummer
Estella was very helpful! Great customer service! Was told to make this review
Estella is great!
Jonathon is the best help you can ever wish for, thanks man
Frank Drummer!
Frank Drummer was amazing to work with! Thanks for all the help!!
Ask for Estellita if your buying any furniture she is excellent to work with!
Highly recommended great service very helpful
Valerie was very helpful and saved me a lot of money with all the different options. I was extremely grateful. Furniture in a pinch.
Joseph was very helpful and knowledgeable. He has a command for where what I was looking for in the store was located and made several suggestions making it a difficult decision for me to decide which I wanted. That was a good problem for me to have.
Frank Drummer
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Sarah was nice and helpful today. She made experience at Ashley's pleasant.
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Frank Drummer is the best.
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Estella & Debra where absolutely wonderful work with Estella stayed late into the night to complete the sale. If you stop by Ashley Furniture in Orange Park FL be sure to asked for Estella or Debra.
My parents are moving back and we made a trip in to help them furnish there new home. Debra welcomed us and helped us find living room, bedroom and dining room furniture. We looked at many places and came back right before closing. Estella took charge and closed the deal. Great service, very friendly. I would recommend Ashley's Furniture to all
Had a great experience and friendly service from both Estella and Debra
Estella was amazing! She helped us so much!
Jonathon was really helpful and knowledgeable. Helped me get my purchase completed within my price range. I would recommend.
Val was super nice, extremely knowledgeable, and very helpful. We got exactly what we wanted with no sales pressure. Awaiting delivery.
Frank Drummer is great.
Frank drummer
Frank Drummer
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Frank Drummer was very helpful and knowledgeable.
Frank Drummer was amazing he helped us through the purchase process and was patient with me when I was thinking and rethinking the piece that we ended up buying thanks for a great experience!!!!!!!
I went to Ashley Furniture on Blanding and received amazing customer service from Frank Drummer. He hade sure we walked out of here with a smile. They have amazing furniture. My husband and I will be back!
Frank Drummer was very welcoming and friendly! Highly accurate with his work and couldn’t ask for any other representative!
Frank Drummer
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Estellita was a very helpful throughout the time me and my wife had in the store
Estellita
Ms.Estellita was incredible with her customer service. She took apart pieces of a sofa so we could really see it in our space! Ask for her- she is AMAZING!!
Frank Drummer Awesome Sells Guy😀
Brittany was my salesperson and she took the time with me and helped me pick out the perfect couch!
Frank Drummer is the man! Excellent service. Did not over pressure and made for a comfortable shopping experience.
Just came in to look around but received great assistance from Joseph when I had any questions. The show room is very nice and neat it everyone there seemed welcoming.
Frank Drummer
Frank drummer
Joseph was extremely helpful during my search for a living room set. Looking forward to working with him during my purchase.
Went to Ashely’s today to look at a certain sectional that I’ve been wanting to look at for some time. Joseph greeted us and told us exactly where we can find what we were looking for. He was very helpful in giving us options for financing so we could choose an option that best fit our needs. He gave us time and didn’t make us feel pressured while shopping around. The store was clean and well displayed and easy to navigate.
Joseph was great at answering our questions yet gave us time to look around.
Estella was a great help ! She gave me the best tips and tricks for my new furniture
Stella was amazing, very attentive, enthusiastic and helped me decide which console table was best for me and my little 🫶🏾
Estellita was wonderful would highly recommend for furniture
Estellita was wonderful. Id highly recommend coming to her for furniture!
Val helped us with purchasing our new sectional and made it such a breeze. She was super helpful with the whole process.
Frank Drummer
Frank Drummer
Estellita was a wonderful help !
Frank Drummer is amazing, great service and great guy
Frank Drummer
Frank Drummer
Very helpful in trying to show me what I was looking for.
Estellita was a pleasure to work with.
Frank Drummer
Frank Drummer
Estellita was fantastic and such a help in finding us looking the couch we needed and explained our options very well!
Val was awesome and helpful!!! Shes an amazing sales person and petdomnon general. Thank you for your help val
Val was amazing, very patient and knowledgeable! Go see her if you want an honest opinion and taste for design!
Estella's Excellent!!!
Visited the store today and Valeria’s warm smile at the door was very inviting. Valeria was amazingly patient and thorough in explaining store policy and purchase options without being pushy or overbearing. I will definitely return for future purchases
Frank Drummer
Frank Drummer
very nice and not pushy. a pleasure to talk to while going over Ashley priducts
Frank Drummer
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Frank Drummer is en excellent salesman. Patient in his presentation, professional and helpful.
Frank Dumer
Frank Drummer
Frank was great
Mr. Frank Drummer fantastic service!
Randall was very patient and helpful.
Frank Drummer
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Frank Drummer 100% best ever
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Amazing experience! Debra made the whole purchase super easy and fast. Definitely recommend asking for her.
Debra was such a great help, definitely recommend!
I had a very good experience shopping at Ashley Furniture store in Jacksonville Florida where a very friendly and polite and notable person assist me, Mis Estell Jones wore very helpful with what I wore looking for, i would recommend her to anyone.
Mis Estell Jones i had a good exprience with Mis Jones she wore very resperful and friendly. I would recomed her to any one that would like to shop at Ashley Furneture store in Jacksonvill Florida.
Esteellita was absolutely wonderful. Very knowledgeable, friendly, and helpful. Thank you so much!
Frank drummer
Frank drummer
Ms. Estrellita was very pleasant and patient. Would definitely shop again.
Had a great experience.Estellita was very helpful. Will return.
Frank Drummer
Exceptional Service from Sherry Campbell, thank you so much for all your assistance and patience.
Frank Drummer
Great Customer Service!!
I talked to Frank and he was amazing ! He was amazing and very informative ! Made the experience worth it.
Frank drummer
Frank drummer
Ms. Estellita was amazing. She was very knowledgeable and friendly. She did her best to find us exactly what we were looking for !
Estellita was amazing great job
Estellita helped us that day. She was so nice and patient with us. Definitely recommend asking for her when you go in
Estellita was so helpful. Great experience all around.
Frank drama
Estellita was great
Frank Drummer
Estellita was of great help to me in my search for furniture.
Frank Drummer was amazing!!!!!
Frank Drummer, is the man to see for your sales needs. Great customer care!
Frank Drummer
frank drummer
Estellite was amazing with great customer service .I will be back to buy my dream front room set,thanks ,happy shopper Can
Estellita was amazing with my in person experience.
Estellita was great sale person
Gave my brother and me great service... thank you sarah
Frank drummer
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Frank is awesome!
Frank Drummer
Frank Drummer. Great customer service/friendly
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"Jonathan Anderson" nuff said!
Frank Drummer
Val was very knowledgeable, knew her furniture and knew where things were.
Today we stopped by to see about a couch and Valerie was amazing. She is very well informed about what they have to offer. Made the experience very pleasant would definitely see her again. Thanx a bunch
Frank Drummer
Val is amazing, not pushy and sincere. You can just tell that she wants what’s best for you. Thank you for everything val.
Estellita was awesome! Will definitely come back to purchase.
Estellita was soo amazing at the Blanding location I definitely recommend speaking to her when you go to Ashley’s she’s perfect!
Can not express how wonderful it is to work with Estellita. When we visit Ashley, we seek out her assistance she is professional and listens to our needs. Great job Estellita.
Randall was very friendly and helpful. I’d highly recommend him
Frank dummer is THE MAN!!! If you come here to get anything ask for him!!!! My 4th purchase through him!
Estella. She was very helpful
Estellita- very helpful
Frank Drummer, great guy very help full
I came in looking for a sectional, JAnderson was my salesperson he was so helpful and patient with me as I was looking between a few options it was a breeze. Thank you aging
Joseph Gordon was great!!!
Frank Drummer
Estelita was awesome , I appreciate her each time I purchase.
Great customer service super friendly and just a genuine delight.
Frank Drummer
Frank Drummer
(Translated by Google) Excellent sterlingite.. perfect (Original) Esterllita exelente .. perfecto
Frank Drummer
Estellita was very knowledgeable, pleasant and not pushy at all. Very willing to accommodate us. Explained prices thoroughly. Also showed us other options available. Eager to work with us and get us the best possible price. Very pleased with our experience:)
Estellita was fantastic to work with!
Val was great! She was very helpful, knowledgeable, and personable. I highly recommend asking for her for your furniture needs at Ashley's at Orange Park.
Ms. Sherry was very attentive and wonderful! She helped us with our purchase and explained everything very through.
Ms. Sherry was amazing! Very kind and helpful through the whole process. She made the whole process so easy
So we were very pleased with our experience here at Ashley. Val was great with assisting us in choosing our sectional, as we went back and forth between three different ones trying to figure out what would be best for us. She got us all taken care of and was very patient . Additionally, the delivery team was professional and courteous. Would definitely recommend, and we would definitely consider using them in the future. 👍🏽
Val was really awesome, she helped us find the perfect sofa. She was super friendly and very knowledgeable and made herself available to answer all our questions.
Frank Drummer
Frank Drummer was very helpful.
Frank Drummer, Very helpful, showed us around well
Frank Drummer
Satellite was very helpful with the information that we asked of her. We will definitely return for her help in the future.
Estellita she was helpful
Estellita very nice person
Frank drummer
Frank drummer
Estela was very helpful and answered all of my questions
Frank Drummer
Frank Drummer
Frank Drummer was awesome!
Frank Drummer
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Frank Drimmer
Frank stokes
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Randall Tisdale provided prompt and courteous customer service. My experience at Ashley Furniture (Blanding) was not disappointing.
Frank Drummer
Val provided us with excellent customer service and her knowledge of the various brands of furniture was exceptional.
The salesperson, Val (Valeria), that helped me was personable and knowledgeable. She was very helpful and patient as I decided which coffee table and rug to buy. She was able to point me in the right direction to complete my living room. Overall it was a pleasant experience and I felt her recommendations were spot on!
I had the most wonderful Sales Associate here at Ashley Furniture and her name was Valeria. Valeria was well knowledgable and listen to what I was wanting for living-room furniture. She took the time to make sure that I was very happy in what I needed. One thing that I appreciated is that this was not a pressure sale. Thanks a lot Valeria. V/R Devon M Thomas
Frank Drummer
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Frank Drummer is the best !!!
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Escellita was a delight to work with. Very easy to work with and doesn’t try to push anything on you, wants a better experience for the consumer. Recommend anyone to visit this location to see her.
Escellita is wonderful! We will be back
Frank drumme
Frank drummer
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(Translated by Google) Frank Drummer (Original) Frank Drumer
Experience with Estellita was amazing.
Debra was great! Very helpful
Frank Drummer
Estellita - very helpful
Frank Drummer helped us! Great man will be back!
Frank drummer was very nice and helped answer lots of our questions!
Frank Drummer
Estellita
Frank drummer
Estellita was wonderful with my us. We're happy with what we purchased. She was very nice to work with. Anxious for it to get delivered.
Frank
Estellita highly recommended she is a great help
Estellita, was very sweet and very informative. I enjoyed her service and will definitely be returning for future service.
Frank Drummet
Frank Drummer was extremely helpful and kind !!
Debra brought us directly to what we were looking for, allowed us the time to make our decision and was not pushy when we made our decision. Closing the sale was quick and easy. She was polite and professional.
Frank Drummer
Estellita, she’s a great performer. She helped with figuring out color schemes for our apartment, she didnt hound us while looking around. And we really appreciate her efforts!
Estellita was amazing helping us as soon as we walked in the door.
Frank Drummer was a great help !!
Estellita was very helpful and knowledgeable on the products we were looking for. Would recommend her to family and friends when looking for new furniture!
Estellita was wonderful in assisting with our needs. She listened to what we were looking for and attempted to give recommendations.
Estellita is a very good customer service rep. Good job I highly recommend her.
Frank Drummer is great!
Frank Drummer
Frank Drummer and Khoury Walter’s helped me out tremendously, and even provided BBQ. :)
Jonathan Anderson was so much help!
Helpful, sweet and kind. Very patient.
Frank Drummer
Brittany was so very patient while still attentive. Knowledgeable of products and services. Overall warm and inviting experience. So excited for my delivery!!! 10/10
Brittany was great! Very patient and informative! 10/10 love the quality and price of the sofa and love seat!
Estellite was awesome and answered every question that I had she was extremely helpful will be purchasing more items that I wasn’t aware of the first time
We worked with Estellita today at Ashley’s and she did a wonderful job on showing us different combinations of furniture that would work for our spacep
Estellita she was nice and helpful l recommend anyone who go to Ashley thank you so much for everything you did l do send my Friend to her.
Estellita was nice and helpful.
Estellita was very helpful
Frank Drummer
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Estellita was amazing! Great customer service! Will always come back to get furniture from her!
Estellita has great customer service very informative and helpful
EStllita very demure very sweet very kind
Great customer service to Estellita
Frank was very helpful.
The estellita was helpful and grateful
Estellita was very hhelpful.
Went in to browse and because of the great customer service it ended in a sale! Debra Cox was very knowledgable and helped us finalize a no pressure transaction.
Frank drummer
Frank Drummer made it an easy and enjoyable experience to buy our furniture … a pleasant surprise!
Isatellita has been a great help to me. She went above and beyond to get me a bed, but the bed I chose was not in service for production. Thank you Ashley for the great product and excellent customer service.
Estellita was great! She took care of my family quick and was very friendly the entire time!
Estellita was helpful and knowledgeable. Thank you!
Estellita was very helpful! Thank you!
Estellit was helpful
Estelmita Great service helpful
Frank Drummer was awesome and very helpful!
Frank drummer
Frank Drummer
Estellita is great! Very helpful, listens to you needs and very patient! I will recommend all my friends and colleagues to go see her at Ashley in Orange Park.
Great service from Escellita
Estellita was very helpful
Estellita was very helpful.
Great experience Jonathon was helpful
Wanted to give a good review on VAL she was so amazing and patient me and husband bought a poplar sectional and she was very assuring on the peices to make it work and fit in our living room we highly recommend her.
Frank Drummer was great. Very knowledge able.
Great service and know
Estellita, was Very nice and very helpful
Debra was helpful and friendly
Estella🔥🔥🔥🔥
Estellita❤️ It was a great experience!! Thank you for helping me🥰
Estellita was absolutely amazing Her spirit was kind and very professional.
Estellita was amazing when we entered into the store. She introduced herself & gave us all the information we needed for purchase when I am ready. Great Customer Service 👍🏾
Estellita was very knowledgeable and helped us locate what we were looking for!
Great in store experience, was very attentive and helpful! Would definitely recommend to all!❤️
Frank Drummer
Frank Drummer
Escellita, was a great worker she help us get the information that was needed
Estella was easy to work with and made the process fast and easy. Excited for our new sectional!
Great job
Very helpful and informative. Helped me with a very successful purchase!
Frank Drummet
Ms.Estellita was awesome! She helped find what I was looking for and helped me.go through different financial options. 10/10 recommend her help. She's super friendly, personable, kind hearted and funny! Best experience at any Ashley Furniture around!
Tameika
Frank Drummer! Excellent!
Frank Drummer
Great experience, was very helpful.
Frank Drummer
Satellite Great, Service she knew the store well and great company and I will be back to purchase something by the way
Excellent service and very helpful.
Frank Drummer
Valerie - ROCKSTAR! She was able to accommodate us for our bedding needs; she went above and beyond (LIKE SERIOUSLY TO THE MAX!)
Thank you Jonathon !
(Translated by Google) Frank Drumming (Original) Frank Drummen
Frank Drummer was kind
Frank Drummer got my right in here, stop in for sure.
Randall T was amazing. He help us get the bed we needed. Thank again!!
Estellita was fantastic and very helpful!
Frank Drummer
Frank drummer
Randall is great. Helped me find exactly what i needed.
Frank Drummer
Estellita- is great!!! She provided great information on the beds/mattress!!! She was very helpful!!!
Estellita - she is great! She is patient, knowledgeable and friendly! Awesome person and service!
MS. Sherri was awesome. We will definitely be coming back
Estestellita at Ashley's furniture store on Blanding blvd. was excellent. She was very patient and informative. I had a great experience with her. Thank you
Estellita was very knowledgeable and helpful and my furniture search.
Great advice and very helpful getting us what we wanted!! Estelle’s our sales agent!!
Estellita was very friendly and knew her stuff!
VAL wass so patient and professional with me today while showing me different sofa selection. After spending time with her and experiencing how much knowledge she had regarding the furniture l will definitely return to make my final purchase.
Thank you very much Estellita for your great customer service
Estellita was very pleasant and helpful, she helped me find exactly what I was looking for. I will definitely come back and shop with her. Thank you again Estellita!!
Great service
Estellita she was very helpful
Estellita was amazing! Great customer service and very knowledgeable and personable!
Frank drummer
Frank Drummer was very helpful!
Erica
Great customer service from Jonathan !
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Sherry is the best!
Frank Drummer
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I went to this Ashley, because I moved to Orange Park. Estellita was the sales expert who met me when I walked in. She did a fantastic job helping me pick out the perfect furniture for my new home. She helped me color coordinate everything, which is most helpful, because I'm not very good at those type of things. Thank you, Estellita
Frank drummer was amazing !! Awesome customer service !!!!
Cherie was a great help, very attentive.
Estellita was amazing! Highly recommend her
Ms.Estellita is a very nice and patient person She’s always gave us some good deals and she always welcome like family
Estellita was friendly and helpful. She's awesome .
Estellita did such an amazing job helping us pick out everything we needed! She was very knowledgeable about financing and what would work best for us. Definitely recommend her when you stop by!
Frank Drummer
frank Drummer
Estellita welcomed us with open arms and helped us greatly when making our purchase.
We had a wonderful experience with Estellita! She was attentive and explained everything wonderfully. Really helpful and experienced.
Sherry Campbell gave my boyfriend and me a great experience as she was very kind and resourceful. We will definitely be back to see her again.
My experience today was absolutely wonderful. Joseph was extremely patient and helpful. He assured that I was happy and comfortable with my purchase. His Customer service was outstanding. I will be back!
Sherry was so super helpful, patient and kind :)
Frank Drummer
Frank Drummer
Great experience at this store. When we walked in, Deborah Cox greeted us warmly and was incredibly helpful. She took the time to explain everything in a clear and understandable manner, making sure we had all the information we needed. Her welcoming attitude and knowledgeable assistance made our visit a pleasure.
It was wonderful working with John! He was very professional and patient. John was able to answer all my questions and addressed my concerns.
Sherry Campbell was a delight to work with! Highly recommended!
Estellita is awesome!
The sales associate was very helpful and knowledgeable about the products
Estella was extremely helpful finding the perfect furniture for us.
Very good service, very attentive, answers any questions you have, I highly recommend this employee, if I could give more stars I would.
Estellita gave us excellent service and company as well as advice
Joseph was very helpful and had great taste helping my fiancé and I look for new furniture for our new house very grateful
Valeria was wonderful. Very helpful and knowledgeable. Excellent.
Valeria is awesome!!!! We just bought our first home and needed help finding a good sofa and dresser and she was so knowledgeable about the material. It was really impressive. It’s hard to find knowledgeable salespeople in stores who just aren’t trying to sell you anything. She was very mindful of our budget and helped us tremendously. Thank you Valeria! :)
Estellita, was extremely helpful and made my visit pleasant!
Estellita She was great sales person and gives you a lot of info on things.
Estellita is a wonderful salesman, she is warm, knowledgeable and delivered great customer service
Great experience at Ashley today! Ask for Frank Dummer. No pressure and very knowledgeable.
Frank Drummer was phenomenal! Appreciated his knowledge of the furniture
Frank Drummer
Val was my associate when I shopped at Ashley today and she was amazing. She explained my financing options to allow my best savings. She helped us make the best decisions on how to set the huge sectional we purchase for my granddaughters new home arriving soon. She completely explained the protection plan and I am so thankful for her assistance. She was so kind and respectful. I left today and will continue shopping at Ashley because of her. Thank you Val!!
Val is amazing! Listens to everything you say and is very patient. Helps you picture how you would like your furniture placed. Highly would recommend her for your next purchase!! ❤️
Estellita was amazing help me and my husband out with our house furniture thank you!!! She make sure we had all the correct information
Frank Drummer has great customer service🦾🦾🦾
My husband and I had a great shopping experience. We were immediately greeted by Mr. Frank Drummer. He was very informative and pleasant. He made sure all of our questions were answered. I love Ashley furniture. We were able to walk in and find exactly what we were looking for.
Estellita was so helpful from start to finish and answered all of our questions
Great experience. Excited for my new Tempur Pedic. Thank you Frank for all your help. Much appreciated.
Val provides outstanding customer service and care. As a Navy Veteran great customer service is my top priority when choosing a company!
Estellita was great
Estellita Very Kind Very helpful since the beginning, she met all my expectations in the moment for opinions in the purchase.
Estellita was incredibly helpful in guiding us to the perfect furniture for our brand-new living room. Thank you for all your help!
Estellita Very nice person, amazing person
Estellita was very nice and showed the great things the store has. We'll definitely come back.
Frank Drummer
Debra Cox was extremely helpful and patient with all our our questions and concerns. She helped us price out our selection and went over all the financing and protection plan in great detail. If you go into Ashley's go and ask for Debra...
When we walked in we were greeted by Sherri and after she introduced herself and asked what we are looking for…she said come find me if you need…go look around . Very pleasant. We loved a table and chairs and the bench that went along with it and we wanted to go to dinner to decide. Because of her amazing service we went back to Ashley furniture on the day she worked to purchase it from her. We did find something somewhere else that was a little less expensive but from her making us laugh and feeling so comfortable it was the right to do! So if you all need anything new for your house for furnishings we highly recommend her and Ashley furniture!
Estella was very helpful, patient & knowledgeable.
Frank Drummer 🔥
Frank was very pleasant and helpful.
Frank Drummer
Very customer focused
Update- this has turned into a fiasco. I’ll never buy stuff at Ashley again. The delivery and after sale service has been a mess. 3 months later and the $1200 bed I bought is in pieces in my room and my mattress is on the floor. I have no idea where the new bed is or when I’ll get it. They have exhausted me and i simply don’t even care anymore. I spent $7000 and still don’t have resolution. They offered me a $100 credit. For what? There’s nothing for $100 in that whole store. Well-made furniture for a good value. Ms. Debra, a very nice home furnishing consultant, and I had a lot of fun furnishing my entire 2nd home in one long shopping spree.
Frank Drummer was incredible! He did right by me and my family and made sure we were taken care of. I highly recommend him for your furniture needs. He’s good people and will ensure you’re taken care of.
Frank Drummer was outstanding to work with!! Exceptional customer service!!
(Translated by Google) Frank Drummer (Original) Frank Drumer
Just received EXCELLENT service by Sherry this evening! Thank you Sherry for working with us on getting a good deal on our new PLUSH couch😊 AND getting us in & out for our dinner quick! 😋
Our sales representative was Val. She was absolutely amazing during the whole process. She was able to find good options for us. Highly recommend!
Estellita was informative and knowledgeable. She ascertained what type of mattress I preferred and what I hoped to pay and showed me mattresses in that style and below the price I intended to pay.
Today I went into Ashley looking to purchase a mattress Valeria Eikhvald greeted me as I walked in and asked what I was looking for I told her we talked about price range and she took me right to what I was in need of Valeria was well advanced in knowing all the details about the mattress and was able to answer any questions I had she was awesome ✨ such a great experience shopping for a mattress. 😀
Estellita was very helpful with our purchase. She was very friendly.
Estellita was amazing while assisting us with our mattress purchase. Great sense of humor and very friendly. :)
Estellita was Very helpful and informative.
Estellita has great costumer service and helped me and my husband find the best couch for our space!!
Val was our salesperson and our experience was exceptional. She found exactly what we were describing and was easy to work with. If we need additional items we will definitely ask for her.
Frank drummer
Val’s knowledge was refreshing and spot on. She was kind and helpful to me from making choices to bringing wheelchair back into the store. I’ve loved Ashley and still own a piece of furniture I bought in VA. I’m glad there is an Ashley in orange park FL.
(Translated by Google) Estellita, very kind, and explained each step of our purchase in detail!!! (Original) Estellita, muy amable, y nos explicó detalladamente cada paso de nuestra compra !!!
Frank Drummer
Jonathan was a great guy to do business with very satisfied
Frank Drummer was the best associate to work with today. He made our furniture search easy and was very nice through the entire process! Make sure to ask for Frank!
Estellira, Amazing ✝️
Brittany was patient, courteous, and went above and beyond to ensure I found the perfect pieces for my home. Their expertise and friendly demeanor made the entire shopping experience enjoyable. I would highly recommend Ashley Furniture and specifically Brittany to anyone looking for quality furniture and exceptional customer service.
Sherry was absolutely amazing. She helped me when i first walked in to the time i left. She was patient with my decisions and waiting. She also helped me and asked questions to make sure every thing went okay and ran smoothly even with trouble with certain things. Thank you Sherry!!
Frank Drummer
Estellita was amazing. Would shop here again with her.
Frank Drummer
Debra Cox was very helpful and friendly. Will ask for her next time I shop at Ashley's.
Frank drummer
Frank Drummer
Amazing experience! Brittany was our sales person and it felt like I was shopping with a friend. She took her time and gave me great advice. My furniture looks great and am very happy with my choices..
Mr. Frank Drummer
Frank Drummer
Frank drummer
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Sherry was very helpful. Wasn’t to push or smoothing allowed me space to look but stayed close in case of any questions asked.
Khoury! Very knowledgeable and kind manager here!
Frank Drummer was AMAZING! so helpful and fun. Was very patient with our indecisiveness and helped us make the right decision! We will absolutely be back for more furniture, and will only be seeing him for our future purchases! If you are in need of some furniture with a side of fun, GO SEE FRANK! u won’t regret it! Promise!!
Estellita with Ashley Furniture is the best! Very helpful & sweet lady. Made our shopping experience painless.
5 stars for Mr frank Drummer Outstanding customer service
Frank Drummer
Frank Drummer
Frank was helpful, knowledgeable and kind! Great experience!
Frank was very helpful.
Debra Cox was the nicest! And she was so helpful!
Awesome experience at Ashley furniture. Our salesperson Joseph was so kind and attentive with a great sense of humor. He didn’t pressure us to make a sale and he took the time to show us options that were perfect for our home. We ended up purchasing a sectional that’s perfect for us. Thank you again Joseph!
Joseph helped us out a great deal great customer service
Estallita was very helpful and kind from the moment we walked in the door. Quickly took care of my couch purchase, and made sure everything was explained and understood by me before finalizing anything.
Frank drummer
Estellita was wonderful. She was very patient, attentive and knew her stuff. Thanks Estellita!!!
Estellita has great customer service and was very helpful at during my visit.
Jonathan was so friendly from the moment we walked into the door. Didn't make us feel like a sale. More like friends.
Frank Drummer
Frank Drummer
I want to recognize Val. I went to complete my purchase of my bedroom suite on 8/24/24 I was met by Val who was very pleasant to work with. She helped me with my purchase. Additionally went above and beyond to help me with my previous purchase for 8/23/24 where the sales person forgot to mention a few things that would have helped my purchase and experience at Ashley’s . I made the purchase because Val made me feel like a valued customer. Thank you Val
Estellita was a wonderful person to work with, we would recommend, she is very professional and knowledgeable, we did a great purchase and very excited for our furniture, can't wait to enjoy it 🙏
Jonathon was the best ever! I really loved him
Jonathan Anderson helped us select the perfect collections for rooms we didn’t even think to add too. Amazing experience, thank you!
Great experience. Working with Mrs Estellita was a true pleasure. Thanks again 10/10 recommend
Jonathan was remarkable! Very precise and intuitive. Was wonderful with recommendations.
Val was amazing and very outspoken. Really polite and made my shopping experience feel like I was part of her family.
Val was the best! Helped us find the couch of our dreams! Very responsive when dealing with delivery questions :)
Frank Drummer
Frank Drummer
I received great service from Jonathan Anderson.
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Frank Drummer
Sarah was extremely helpful patient and personable. She made the shopping experience stress free and smooth! However, (unrelated to her) things took a left turn when Ashley tried to deliver my order with no confirmation or approval outside of the date I selected. When I called customer service I was told it was an automated error and because of it the date I selected and made arrangements for was no longer available. I was assured since this was an error on their end that it wouldn't be a problem for the delivery people to at least get it inside at no charge to me since the people I originally had to help me were not available on the new days that were given as an option. The delivery gets here and the customer representative did nothing to assist in rectifying the matter. My items are now in the garage instead and I am left with having to find a way to get it in the house. Had I not been assured they would help by bringing it in I could have made better arrangements. The company got their money and did not actually care about customer satisfaction or ensuring everything was properly taken care of. Updating to add. Product is poorly made, cup holders are not actually installed as they are supposed to be .
I just really enjoy Frank.
Frank D was great!!
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Frank Drummzr
Frank is a great man. Very helpful
Brittany was great sweetheart good salesman
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Debra was a great help thanks
Debra was a great help will diffently come back.
Estellita....she was very helpful
Estellita, Very supportive.
EXCELLENT SALES REPS!! My husband and I recommend this store and shopping with Valerie, Ashley’s Sales Rep. Her customer service exceeded our expectations. Valerie was a joy to work with. She is truly a seasoned professional in furniture. Thank you, Valerie!
Frank Drummer
Val was very helpful made our visit pleasant.
I read a few reviews here and honestly didn’t even know Ashley’s is a sales commission based store bc it sure did not feel like it. My experience with Valeria Eikhvald felt as if I went into just any store besides the personal touch. I didn’t feel pressured. It didn’t feel like she was making a sale. Definitely not like going to a car dealership. Those are the worse! She was absolutely amazing. Very knowledgeable. Explained things in details. Got my opinion. Our conversation was definitely not a sales conversation and I love that. No one likes a pushy sales person. I left with a purchase I went in for with her help and wisdom. I just wish my 4 dining table chairs were in stock bc I was ready to throw them in the back of my Tesla suv! LoL but I am looking forward to my delivery!
I had the most pleasant experience with Estellita. She provided invaluable information and her customer service was impeccable. A very valuable employee.
Frank Drummer
Frank Drummer. Great guy!!
Excellent ! Would recommend Joesph highly !
Frank drummer
My sales representative was Brittany. She was exceptional to say the least! I had a fantastic experience in every sense of the word and will definitely be back for all of my furniture needs. The store manager Jordan also was a pleasure to work with. Thank you both very much!
My husband and I bought new living room furniture. Debra Cox was extremely helpful. Kind, personable,friendly, and professional. Not aggressive and did not make us feel pressured. We went to 6 different places and none of the employees made us feel as comfortable.
Estellita was very helpful and patient with me
Estellita was very professional and helpful throughout the process.
Frank Drummer
Jonathan Anderson!!!
Brittany is fabulous
Estellita was fantastic. Very helpful and knowledgeable.
Estellita
My husband Jerry and I went to look for an adjustable bed. Valeria Eikhvald happened to be waiting at the door. She pleasantly greeted us & took us to the beds. She was professional, knowledgeable & very easy to work with. She sensed we were on a tight budget & spent so much time with us to try to get us the best mattress & base for the money. It was such a pleasant experience that if I ever have any furniture needs I will definitely ask for Valeria. As I said she worked any & all angles she could to make this work for us. Valeria we are so grateful. I felt as if she was an angel sent by God
Frank is great. Very helpful and knowledgeable. Thank you for your help.
Frank Drummer had an awesome time and very knowledgeable.
Brittany was amazing. She showed up a perfect amount of couches that were all amazing. She was super charismatic and nice. And she let us search on our own a bit too before coming back at the perfect timing to help us.
Brittany was an absolutely fantastic help! They have great options on furniture and financing. Very happy with my visit.
Estellita was super helpful, she had all the knowledge for the protection plan and steered me in the right direction for what I needed for my space.
Frank Drummer
Sarah was amazing and super patient!
Estellita took such care of my grandfather, she took us around and was very patient when explaining about products! My grandfather is very happy with his purchase! Thank you
Excellent customer service and great knowledge of products. Frank Drummer was fantastic
Sarah was great!
Sarah
Frank Drummer
Deb Cox at Ashley Furniture provided exceptional service during my recent visit. She demonstrated incredible patience, taking the time to answer all my questions and guiding me through various options without ever making me feel rushed. What truly stood out was her willingness to go above and beyond, ensuring I found exactly what I was looking for. Whether it was helping with customizations or tracking down hard-to-find items, Deb was genuinely invested in making sure I had the best possible experience. Her dedication, kindness, and expertise make her a standout representative at Ashley Furniture. Highly recommend working with Deb!
Just got done working with Estellita and purchased a dining room table and a sleeper sofa. She was super sweet and helpful. Would come back to work with her again.
Estellita is a true professional. Her service was amazing!! Thank you, Estellita!!!
Jonathan was so helpful, explaining the details of the products. Helped us pick out what we were looking for from the Ashley inventory. Wasn't pushy at all. It was a great pleasure shopping at the store and the couch set looks amazing in our home. THANK YOU JONATHAN!!!
Frank Drummer was great to deal with!! 10 out of 10 recommend every time!!! 2nd time working with him!
Frank was incredible 10/10
Experienced , pleasant and not pushy.
My experience was awesome.Valeria was very professional and she helped me with my choices for the beautiful furniture that I purchased. Valeria is very knowledgeable so when I go back to purchase my table to finish decorating I hope I will see Valeria for her wonderful ideas.
Valeria was very helpful and knowledgeable. We look forward to receiving our furniture Thank you
(Translated by Google) Frank Drummer (Original) Franj Drummer
Frank Drummer
(Translated by Google) Wake. (Original) Estela.
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We came into this Ashley store knowing roughly what we were looking for, but wanted to see some things in person and look into financing options. Our rep Estellita was super sweet and helpful, and didn't rush us at all. She took the time to find different options for pieces we could match to create our dream office space. The no interest financing options through Ashley's Synchrony card are so wonderful when you're moving and have more pressing short-term expenses. Overall, we've always had a good experience with their furniture and service!
Estellita, was a great help and so sweet!
Frank Drummer is AWESOME!!!
Frank Drummer
Give Jonathan Anderson a promotion. His customer service shows that he will make a great manager
Randall was very professional and the perfect amount of salesmen. Wanted you to ask questions and be informed but not pushing the sale down your throat we are going to refurnish of living room and bedroom soon and it will be through him!!!
Frank was a huge help and great to talk to. We are about 6 months away from some of our purchases but we will be back thanks to Frank’s help and guidance. A true professional and a great human being.
Went to Ashley furniture Saturday August 17th to look for new furniture and found what I wanted so I went back Sunday August 18th to place my order and the lady that works there Valeria Eikhvald helped me out so much she is really good and so very nice I couldn’t of done it without her she knows what she’s doing that’s for sure.Thank you so much Valeria.
Estellita was excellent! She spent so much time trying to find the perfect fit for us. She never rushed or pressured us into anything. I highly recommend going to see her at the Orange Park location!
Frank drummer
Frank drummer
Frank has the best customer service go see him for all your home needs!
Frank did awesome!
Sara was awesome! My grandpa is 100 and she was patient and pleasant throughout our entire experience. Thank you.
My family and I visited the local Ashley's and we had the pleasure of meeting Debra she was amazing. she was very knowledgeable on what would be best to fit my family with animals. Very helpful.
debra was great!
Estallita was a great help
Estellita was very helpful
Frank is a friendly guy.
Frank Drummer
Estellita greeted me as I walked in the store and was very pleasant and knowledgeable about the furniture I was looking at. The entire transaction was easy and fast.
Estellita was great
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My first experience with Ashley furniture and Estellita was excellent. I was supposed to return to a different furniture store on 8/17 to purchase a living room set. However, I visited Ashley furniture on 8/16 with the intent to just look around. Estellita is such a good, knowledgeable sales person that I completely disregarded the previous furniture store. I highly recommend Ashley furniture, and thank you Estellita for the great Customer Service.
Estellita helped me, she is very understanding.
Estellita was amazing, great help
Estellita was so helpful!!! I came in with questions on my Ashley advantage card and estellita took the time to help me through everything!
Estellita. Was great. Answered all my questions.
Estellita was amazing at giving us a hand and had great recommendations to what would work best with our household. Would definitely recommend to others!
Estellita is the best salesperson i’ve dealt with here, great hospitality and great conversation. my family and i will be looking to buy from her every time we come here
Frank Drummer and Brittany Bedgood were very helpful, quick, and straight to the point. All the information and questions i had were answered. Thank you for my buy
Frank Drummer
Frank Drummer
I hope I am spelling his name right. Jonathan Anderson made me feel comfortable from the very start. I was already skeptical because I know how sales people can be. But he made us feel relaxed and didn't pressure us. We ended up getting what we wanted and not what someone told us we can have. He explained everything so well that we were completely confident by the end of our visit. Very nice young man with a very nice personality! If my daughter wasn't already engaged, I would introduce them to each other.
Mom & I stopped in and was greeted by Debra Cox. I 100% appreciate her willingness to help my mom look at tables and even measure it. I would definitely work with her in future.
I recently had the pleasure of shopping at Ashley's furniture for the first time, and my experience was greatly enhanced by Valeria’s exceptional customer service skills. She was very helpful in clarifying any confusion I had and provided me with a better understanding of my options. I highly appreciate her assistance. Thank you.
Thank you Ms. Estellita and Mr. Randall for your amazing customer service.
Frank Drummer great associate, very helpful, looking forward to doing business here!
Overall experience at Ashley was wonderful. Great staff
Amazing services and very kind
Frank Drummer did a great job helping me find the furniture I needed.
Frank Drummer
Frank Drummer
Jonathon was very helpful from the second I walked in. He listened to my concerns and was very patient with me. He helped me find the exact couch I wanted. Great customer service all around you won’t be disappointed!!!
Frank Drummer is one AWESOME SALESMAN!!!!!!
Salesman was great. Very knowledgeable and pleasant. Thanks Mr. Frank Drummond for your professionalism.
Frank Drummer
Mr.Anderson was very helpful and patient with me while I was shopping around for some new furniture for my place, he helped me pick the right couches and bed room set for my boys.
Joseph is a great person to look for if you come to ashleys furniture, He keeps in mind what ur looking for THE style and will also help u color match ur furniture hes very well spoken and is very patient if u go to ashleys FIND JOSEPH!!!
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Mr Frank was an amazing help at Ashley’s Furniture and made sure I left the store with merchandise I liked and not what he could sale me.
Kudos to Jonathan for being so patient with me and my family. You've got a customer for life.
Frank Drummer, took such wonderful care of me. Let me make my own choices. He has a wonderful personality and cares about his customers, which is rare these days. I love Ashley furniture and Frank made it that much sweeter.
Estellita was very helpful and attentive. 10/10
Val helped me a lot, thank you Val. Go see Val if you want an amazing service….
Very nice service and recommendations from Estellita! Thank you!
Val gave us an amazing experience while shopping at Ashley. Thank you for being patient and helping us pick out amazing furniture ( good quality for a reasonable price). Val listens for your style and based on your likes helps you design your house like you are working with an expensive designer.
Frank drummer was a very big help with furnishing my new apartment. Very knowledgeable and kind man. I 100% recommend him.
Estelletia really helped me and my wife out she took her time with us and let us way out all our upturns and helped us pick the absolute best furniture!
Randall was excellent he helped me and was able to answer all my questions!
Frank Drummer
Frank Drummer
Estellita was our Ashley Consultant during our visit today. She asked us what we like and was very knowledgeable about the products in the store. She made recommendations based on our preferences and helped us figure out the material we are looking for. She was kind and helpful without being overbearing. We appreciate Estellita’s help today!
Estellita is very patient with us thank you for your help.
Estella’s was very friendly and helpful. A asset to your company. Will be back.
Frank the tank drummer is the man!
Frank Drummer was an amazing help today in helping us find our couch! Friendly, helpful and informative.
Estelita has been so cordial and caring with us. She even got me a wheel chair so I could move around the store. She answered all of our questions and her help was superb Thank you very much Estelita
Estella has been very helpful and a great salesman and very professional. I will recommend people to Ashley’s furnitures.
Frank D was great made want to buy a whole house full of furniture!!!
Estellita was very patient with me showing around and shes very kind
Estellita Thank you for the amazing service and the tour of the showroom especially the bed section thanks so much..Mrs Barber
Brittany was excellent and very helpful in walking me through my purchase! She has a friendly demeanor and was very knowledgeable of the different products and financing offered in the store. Definitely would recommend her assistance for anyone looking to purchase at Ashley!
Frank Drummer is amazing!!!
Estellita did a great job today!! Thank u for being kind and sweet !!! We definitely coming back over here!
Estellita is super friendly and helpful. I appreciate the time
Frank drummer
Can't believe they worked with MY credit. Jonathan A. knows his stuff. Thanks Ashley.
Mr Frank was a great help.
Really huge selection and super friendly staff. Thanks Jonathan!
Frank was absolutely amazing! He was extremely informative, very personable, honest, and went above and beyond to answer all our questions. He made the process of getting a couch easier than any other places we’ve been to. Highly recommend this store and definitely ask for Frank!!
I have been a customer of Ashley for a few years now and I had by far the best experience with a certain employee Jonathon. Jonathon greeted me very welcoming and made sure all my questions were answered and he did not make me feel uncomfortable nor pressured! I will be back to this location just for him. If you are in the area and want great furniture and great service ASK FOR JONATHON. Great job young man .
Frank Drummer was so friendly, great customer service!
Jonathan was very knowledgeable about a specific sectional I was interested in purchasing. He was not at all pushy and was very patient while I shopped around. He was very personable and made me feel like I made the right choice purchasing from Ashley for the first!! I have gone to many other furniture stores but I have never received customer service like this before!! If you’re at this location make sure you ask for Jonathan!!
Frank Drummer
One of the best customer service experience I have had. Very friendly and welcoming.
Today was great! Randall was super helpful, not pushy, and very kind. I will but furniture from him :)
We had the great pleasure of having Jonathon Anderson as our furniture consultant. We walked in and he asked what we were looking or shopping for. We informed him that we were looking for a living room set as well as dinning room and that we just wanted to walk around. He said ok if you need anything let me know or I will check up on you in a little while this gave us time to look and discuss among ourselves without the push and hovering (Great Job)! When we were ready he was heading our way and we were ready for him. He gave us the information we needed and we purchased what we were looking for. What a pleasant and fine young man! Ashley furniture great job in hiring a smart young man with great people skills as well as excellent customer service.
Had a very pleasant experience with Randall. He answered all questions and was very professional.
Frank drummer has excellent customer service.
Estellita was fantastic and gave us plenty of space and time to look but was always right where we needed her with answers to all our questions!
Estllita was great and very helpful!
Estellita was extremely helpful she took us around and helped us find furniture that would fit our space and focused on our needs. We will definitely be back for more.
Estellita helps us out everytime we go to Ashley looking for new pieces. Our favorite place to shop!
Estellita Very courteous, knowledgeable, and helpful. Excellent customer service.
Estellita is absolutely awesome. Very patient and helpful. Recommend her for every visit!!!!
Debra Cox was wonderful to work with ! Process was efficient and she provided lovely insight.
Buying was easy. Excellent help
we worked with Val and she was awesome. She was there to help with different options talking us through what best fit our lifestyle and was very patient when we came back twice trying to make a decision would definitely work with her again for future projects.
Estelle offers, great knowledge and she is very friendly.
Came in to browse. Estellita was wonderful! We will definitely be back to purchase.
Mr. Frank Drummer was a great consultant to work with. I was searching for a new mattress and he was extremely knowledgeable in that department. I searched multiple places but based on the Ashley experience he provided, I went ahead and stopped looking. Frank provided multiple choices in my price range and gave comparisons of them all. I left and thought of my options and purchased the Ashely Essentials 10in foam mattress online. The process was easy and my bed was delivered in a box right to me. I love it already! Thank you so much Mr. Frank! I will definitely come back to this location!
Estellita was very helpful .
Frank Drummer
Selection is amazing and Jonathan was so helpful. I am definitely coming back to furnish my bedroom too.
Escellita was a great help and was quick on her feet 🥰
Had a wonderful experience! Estellita was so helpful and amazing. I definitely recommend her at your next visit.
Frank Drummer
Frank Drummer. Great customer service!!
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Thank you Estellita🙏🏻
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Frank Drummer is the Best!
Frank Drummer!
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Nice and attentive staff. Not pushy, which we love. Joseph checked on us and made us feel welcomed while also giving us the space we desired while browsing. EJ was also nice on our way out.
Her Name was Estellita, (Es-tell-ita) she was the best Sales Rep I've ever experienced. She was very involved, very informative, and accurate with everything she spoke! 5 stars ⭐⭐⭐⭐⭐
Frank Drummer
frank drummer was excellent!!
Frank Drummer is awesome and very helpful!!
Frank drummer is amazing! So helpful and very kind! Would definitely recommend asking for him
Frank Drummer is an awesome salesman!!
Estellita was wonderful. She let me take my time trying each couch I was interested in. Great service.
Frank was great and so helpful!
Estellita was very helpful and has great customer service. Allowing us the time to choose what worked best for us. Thank you!!
Valeria was very helpful 07/31-update she was helpful to get the sell but she never discussed delivery. When I called to get the delivery date she advised 2-3weeks. Explained that would not work for us because we’re having a dinner party. Her response was oh well I should’ve told her that?? No, part of your job was to discuss and confirm that. Not just, to get my Money Lady!! She said should get back with haven’t heard from her since sell date 4 days ago!!!
Valeria was very helpful… she is great
My wife and I had a great shopping experience at Ashley furniture in Orange park with the assistance of your sales rep Debra. She helped us with picking out a new living room set reclining sofas, a t.v stand , coffee table and 2 end tables. Totally stress free. Thank you Debra
We experienced great service from Debra at Ashley's. It was a no push rush as we looked for new family room furniture. They had a good selection on the floor room but even more options available on line. We went to two other stores but came back to Ashley's for our final purchase. Debra was very knowledgeable and friendly. We got a great price and look forward to transforming our home with a new casual look that is updated, comfortable, and with couches that can withstand kids and pets. Win win, thanks Ashley's.
Debra was so sweet and patient with us. I picked a completely different set after spending so much time studying something else. She got us a really nice deal too and was knowledgeable about each piece. When you go to Ashley’s Blanding Blvd, Jacksonville, Fl ask for Debra Cox!!!
Frank Drummer was a great sales guy. Friendly and helpful!
Frank Drummer was amazing! Good looking man!
Sarah was awesome! So friendly and helpful but not pushy! We can’t wait for our new furniture to be delivered thanks to her help!
Frank Drummer is amazing! Been holding us down for 3 years now and we are ready for some newness. And Frank’s our guy! Amazing service.
Estellita was superior! She was so helpful and made shopping easy!
Estellita was awesome easy to work with real paciente
Frank Drummer provided amazing service making the customer feel as if he was family. Great work Frank and thank you.
Our experience with Valeria Eikhvald has been, hands down, the BEST EXPERIENCE purchasing furniture EVER. Her knowledge, professionalism, and willingness to go above and beyond is truly exceptional. I have been in sales for 30+ years and can truly spot a genuine salesperson that is NOT just interested in their commission. Please, believe me, you will NOT be disappointed working with Valeria. As a result of Valeria's excellent service we will be returning to Ashley Furniture to complete our home decor. Thank you Valeria!!
We found just the right sofa at an excellent price at the Orange Park Ashley store. The real pleasure was our store sales rep Joseph, he was patient, knowledgeable, and respectful. He showed us what we might be interested in, but wasn't pushy. Truly an excellent experience.
frank drummer was great
Estellita was a very great person help me out so so much
Frank Drummer
Frank Drummer
Awesome sales person great customer service
Frank drummer awesome sales guys
Estellita give me a great service , Thank you
Frank Drummer
Frank drummer
Estellita was kind and was able to help find a chest that works for my home.
Estellita was welcoming and assisted me in finding a chest for my bedroom closet!
Joseph
Frank Drummer was great! Super helpful!
Frank drummer was great
Estellita is so kind! Conner her for your furniture needs! She is the best!
Frank Drummer was fantastic!!
Frank was really awesome to work with. It was great to talk to someone who was so friendly and inviting, it really made the whole experience so much less stressful.
I visited Ashley Home Store for the first time and was immediately greeted and assisted by Estellita who was so very patient and helpful. She took the time to answer all my questions and she even answered things I did not know to question. She made me feel comfortable and relaxed while showing me around the different departments and she is a jewel to have as a consultant! If you’re in the market for furniture visit Ashley Home Store and ask for Estellita…you’ll be quite happy you did!
Thank you so much Frank Drummer for being amazing associate. Thank you for all your help you appreciated. #teamstyrofoam
Frank Drummer
Frank Drummer
Estellita was great! Not pushy and extremely helpful!
Mrs. Debra Cox was very helpful, knowledgeable, and pleasant to work with. Took her time explaining and showing us different pieces that would fit our style and comfort.
Frank Drummer
Frank Drummer was super helpful and friendly!
Frank Drummer is excellent sales person
Debra in our Jacksonville store was wonderful to work with today, no pressure, just a wonderful personality and great setvice
Randall was great! Very approachable and knowledgeable about the furniture. Will be returning.
Recently purchased a bed at Ashley Furniture on Blanding Blvd. Estellita was wonderful to work with. Highly recommend her!
Frank was great!!!
Frank Dummer Awesome
Frank Drummer
Frank drummer Nice person great guy
I was assisted byEstellita. She was very professional and knowledgeable. She showed my wife and I bedroom sets throughout the store. She pointed out several options available (storage drawers /colors) in the beds.She knew her products and was very personable. We purchased merchandise from her and will recommend her to others.
Sales associate Deborah Coz was very respectful & allowed me time to furniture shop without hovering over me like some other sales associates I’ve felt with in the last. Very accommodating & professional.
Estellita was very helpful and had great service.
Estellita was very friendly and made my experience very enjoyable.
Frank drummer is a excellent consultant
Frank was awesome and help us out a lot. Thank you so much!
(Translated by Google) Estellite. Very friendly and looks out for your needs (Original) Estellita. Muy amable y busca a tus necesidades
Estellit, 100% recommended, a very attentive and very kind person.
Valerie was so helpful and well informed about Ashley and the furniture they sale. During a big time of transition for me and my kids she made this process seamless. I would highly recommend Ashley and would highly suggest seeking out Valerie for any of your furniture needs.
Frank Drummer is very personable and knowledgeable
Frank Drummer
Sarah was SO helpful in helping us decide on furniture pieces. I don't know what we would have done without her help! She was attentive and very accommodating in moving furniture pieces across the store to help us get an idea of room configuration. Also, Jordan helped us purchase a wonderful mattress and he was very pleasant as well!
We had a great experience with Sarah and Jordan. They were both very accommodating and took their time with us. Spent a long time making sure we were working in our budget and showed us all the best options.
I recently had the pleasure of being assisted by Debra Cox at Ashley Homestore and I cannot speak highly enough about my experience. From the moment we walked into the store, Debra greeted us with a warm and friendly smile, making us feel instantly welcome. Debra provided thoughtful recommendations that perfectly matched what we were looking for. They went above and beyond to ensure that we were satisfied with our choices, even rearranging furniture displays to help us visualize how different pieces would look together. Thanks to Debra we found the perfect piece for our home, and left the store feeling delighted with our purchases.
Mr Frank Drummer was very nice and helpful!
Estellita was amazing and really helpful
Debra Cox was very friendly and sweet.
Frank Drummer
Valerie was super helpful. We came in to find a kids' bedroom set we saw online, but she went above and beyond and recommended something even better. If you are in the marker, go see Valerie!!!
Our sales agent, Randall Tisdale, was very knowledgeable about the products available and showed us many options until we found the right fit for our home. The ordering and purchasing process was very efficient.
Frank was phenomenal helping out! He was super patient with me trying to figure out exactly what I wanted
Frank Drummer is an awesome sales person and you should totally come down to get furniture from him
Frank drummer was an excellent salesperson and was knowledgeable in prices and helped us with showing great priced bundles.
Satellite. Service was good.
Frank Drummer was knowledgeable and friendly! We really appreciated our experience while looking around.
Estellita helped us out a lot. My wife and I really appreciate it..
Frank drummer is the best. Ask for him he’s the best
FrankDrummer is a great sales person. The experience was awesome..
Frank drummer best salesman I have ever worked with highly recommend him.
Excellent experience! Highly recommend Val if you are in the market for furniture!
Estela was very helpful and personable.
Frank Drummer
Frank!
Estellita awesome sales woman , gets us Excellent service . We will be back again.
Frank Drummer excellent service.
Frank Drummer, great sales associate, saving my some some money.
Frank drummer
Frank drummer was so helpful and curious
Sarah was great!
Frank was very informative. Will definitely do business again
Frank Drummer
Randall was very helpful and knowledgeable about all of Ashley’s Furniture and also gained knowledge on different leathers. Will be back soon.
Frank was the best!
Ms Jones was very professional, patient, and personable with us!!!
Estell was very helpful and I was very satisfied and I give 5stars
Frank Drummer is the best salesperson. Highly recommended.
Mr Drummer provided great customer service
Randall was very professional, good guy, would recommend.
Estellita was wonderful. She helped me so much.
Frank drummer
Sherry @ Ashley Furniture was absolutely amazing!! So kind, professional and very knowledgeable.! Highly recommend Ashley Furniture and the staff out in OP. Thanks guys for making our shopping experience easy and memorable! Love the entertainment center!
Estellita is fantastic. She is so helpful, and I definitely recommend her and Ashley Furniture!
Estellita. She was great. I did tell her I'll be back. Ty for your service. Melva
Frank Drummer. Great experience!!! Wonderful experience
Joseph was efficient and allowed us to browse the store without feeling pressured to buy.
Frank Drummer was so helpful & patient. Looking forward to my new mattress.
Estellita was great with us and we will be back.
Frank Drummer!
Sarah was so amazing! Such a huge help in the process of buying furniture.
Frank drummer is an amazing consultant to work with! He was so helpful with our furniture decisions.
Frank drummer
Frank Drummer
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Frank Drummer Awesome Sales Guy
Frank Drummer awesome sales guy sold me!
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Frank Drummer great job!
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Estellita was very professional and well knowledgeable in her job proformance. I call on her in the near furture.
Frank Drummer
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Estellita was extremely helpful, professional, and accommodating. I came in with very specific interests and she was able to direct me towards pieces that fit my style and preference immediately. Highly recommend
Frank drummer- fantastic associate, showed me exactly what i needed for a fantastic price
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Debra did a great job showing us around and letting us know the promotions going on. She was very helpful!
Frank drummer best service
Frank "the great" Drummer best in town This sales man is the man
Mr. Randall really listened to what I had to say, which is why he was able to meet my exact needs. He also made an effort to be personable and make this whole experience (which is usually frustrating) fantastic! A worker with this level of excellence deserves compensation at its highest level! AWESOME EXPERIENCE❤️
Randall was very informative, showed me options and kind!
Sherry was awesome from the time we entered the front door!!! Thanks
Randall did a great job touring us around the store!
I had such a great experience coming here, Sherry was welcoming from the minute I walked in. She helped me with all of the details. I couldn’t express my gratitude.. She was able to work with my budget and I’m just overall extremely happy. I highly recommend furniture shopping here.
Warranty is 100% rip off scam! New couch stopped working immediately. New couch stuck in upright position good luck in getting help
Randall made me want to refer several friend and family to this location. He was very knowledgeable about the products available and addressed all my questions and concerns with kindness and professionalism.
Love the furniture. This store has one of the biggest selections. I like to try the fit of the furniture to my body to see if it will be something I will enjoy for a long time. Sherry's professionalism and assistance made the experience even more enjoyable. She was available to answer questions, but also gave us our space to try and look without feeling rushed or pressured.
Estellita was hands down the most kind and helpful associate. Thank you!
Estellita!
Excellent costumer service! Randall was extremely helpful and so was the manager. Randall even helped us rearrange furniture to visualize it. Would 100% recommend.
We got help from Randall and his manager and I have to say I will recommend them to everyone.
Sherry was amazing!!! Very helpful:)
Estellita, 5 star.., was a pleasure to work with you. Your professionalism was great.. will be back soon to purchase.
Estellita was so helpful to us and very knowledgeable. She’s an asset to Ashley Furniture.
Randall Tisdale fantastic in helping me look for furniture. Very professional and super nice😊
Estell was very helpful
Sherry was very nice and attentive
Frank Drummer is an exceptional salesperson. Friendly and very helpful.
Great service! Frank Drummer was very helpful and super sweet! Very detailed and helpful in purchasing! I am very excited for my furniture.
Estellita was very nice and helpful
Escellita was wonderful and knowledgeable! She made our experience wonderful!
Estellita was excellent and took the time to speak with my family about quality and maintenance for our purchase
Estellita is a very sweet salesperson. She was so patient with us and thorough in explaining the product.
Ms Estella helped us. She was personable, gave helpful information, and checked in with us throughout the process.
Amazing service!! Couldn’t be happier!
Randall did a great job answering my questions without being pushy! Thank you Randall!
Valeria is the best. We made sure all our needs were met. She is very a knowledgeable about the furnitures and her recommendations are on point. So glad we got to meet her. She made our experience so enjoyable. Would definitely go back to get furnitures. Thank you Val , see you soon
Estellita was phenomenal… very helpful and gave us all the information we needed. Should buy within 2 months
Thanks to Val! Great customer service, great product. Excited to get the new dinning set home!
Estellita was a delight and very helpful in showing me what I was looking for.
Val was amazing! She helped my mom and I, a lot! from the moment we walk to the store. She really helped us find a really good dining table! And also made suggestions based on our tastes. Really cool experience!
Came in to look for a recliner for a movie room, Debra Cox immediately greeted us with a warm hello, pointed us to the direction of all the recliners and then let us shop in peace. She did not hover, she wasn’t pushy, she simply heard what we were looking for, helped us find it and then came up to us when she saw us sitting in a recliner sofa for some time. Not only were we already leaning towards getting it but she came over to seal the deal when she informed us about the material qualities. We left with exactly what we wanted! Debra was kind, knowledgeable, and had wonderful customer service! Thank you for giving us the space to shop and for helping us get the best deals we could! 10/10 service!
Debra Cox was so amazing! She didn’t push and was very kind! Answered every question we had regarding the furniture options! 10/10 service!
Frank
Brittany was awesome and very helpful throughout the entire process of finding what I wanted. go check her out!
Our sales lady was great. She checked on us a few times but let us “do our own thing” by not hovering. I appreciated that so I didn’t feel pressured to hurry on through the store. Thanks Debra!
Val was great!!! I love her energy and was very helpful
Val was so helpful and super personable!
We had the pleasure of working with Valeria at the Orange Park store. She made the experience pleasant and effortless. She is very knowledgeable and efficient and went over and beyond. She saw the purchase all the way through and past delivery of our furniture.
My wife and I had a wonderful experience shopping at Ashely today, Frank Drummer the salesmen who greeted us was so helpful and never pressured us in any way in our decision making process, after finding something we liked he worked diligently at getting the best price possible. Frank himself was a joy to work with and his kindness and conversation was a joy and pleasure to find. Thank you Frank and Ashley Furniture for a wonderful experience.
Sherry was fantastic. We were just browsing today but Sherry did a great job showing us sectionals that fit our price range and was very informative.
Sherry was kind and helpful from the moment we walked in the door! Very informative and accommodating.
Frank Drummer
Frank Drummer. Awesome salesman!!
Amos was very knowledgeable and was able to help us select the best product that would fit our need! Pleased with the service and excited to have a quality product for years to come!
Sherry was so helpful! We cannot thank her enough for making this process. She really helped us look in the right direction for both design and prices.
I had a fantastic experience working with Estellita! She was Incredibly helpful and knowledgeable, and went above and beyond to find the exact couch we were looking for. Thank you again!
Brittany was beyond helpful in our decision making process for our new home. She was very knowledgeable on any piece we inquired about. My husband can not stand furniture shopping but her personality made it 100% worth while. I'll recommend this location hands down, BUT be sure to ask for Brittany. You will no regret your experience.
Estellita and Valeria were wonderful to talk with. They both shared a little about themselves, which made both times I visited nice, personal experiences. Thank you!
I had a great experience working with Estellita! She made the process easy and worked well adjusting to our wants and needs. Great service!
I recently had a great experience with Estellita. She was extremely knowledgeable and helped me find exactly what I was looking for. Her customer service was excellent!
Estelita was awesome. Told her what I was looking for, my style, and my budget. She knew exactly what direction to point me in and was very knowledgeable about their products. 10/10 recommend.
Our experience at this store was absolutely phenomenal. We have been to other furniture stores over the last month or so and they paled in comparison. Estellita was exceptional in every area. From her warm welcome to in depth knowledge I am truly grateful she was there to assist us. I highly recommend her services!
I had a wonderful experience at Ashley's furniture. Walking in I was greeted by a kind lady, Estellita jones. She was very helpful and provided good information on what I was looking for in my price range. Highly recommend her services
Estellita jones was the best help I could ask for ! She made sure to help me find what I needed. She answered any questions I had and was so sweet ! Definitely recommend !
We were looking for a sectional and Val was very helpful, attentive and displayed abundant knowledge of the products and company processes. She was not high pressure, gave us time and space while also being available to answer our questions. She listened to us and helped us navigate the process of choosing our set up.
Val was AMAZING! She really made sure we felt taken care of the entire time. Shout out to Jordan as well! 100% recommend coming in and asking for Val. Thank you again for helping us with our new couch and dining table!!
Estellita was a great person she know her products. Will be back when I an beef again
Sherry was great!! She was so sweet and help us decide which couch would be right for our house. Great saleswoman!
Lots of great options! Debra was very prompt, kind and helpful!
Estellita, is a good listiner, she explain the program completely in order to help me make the best decision. Her interest was to do the best for me. I will be back for more furniture.
Estellita was awesome and really helpful I enjoyed working with her
Estellita was great. Very knowledgeable and professional.
Estellita was a great help finding a sofa sleeper!
Frank is the best!!! This place had everything I needed to make the perfect living room and nursery. All of the accents and decor in this store blew my expectations away (and put the other furniture store down the road to shame). If you need anything to brighten your home, this is the place to come to!
Debra was great help!
Estellita is very helpful Wil be back to her.
Val was very helpful, She went above and beyond explaining everything… loving my amazing bedroom set …. Very satisfied customer..
Estellita Jones was very helpful. Nice experience
I have a great experience with mrs Estellita she’s a very nice person she takes a lot of time to explain everything we need to know about the furniture, so me and my husband we are happy to meet with her today she was very kind to us may God bless her for being so kind to us.
Thanks again estellita
Estellita is a wonder to work with!
Estellita was very helpful. She greeted us as we came in and we told her we wanted to simply look around and we would find her if we had questions. She respected that. She was not pushy and did not follow us around the store. She waited for us to look around and come find her when we were ready to ask questions. We left with a contract on a new couch. The 12 months same as cash was helpful too!
Frank Drummer was an outstanding help picking out a sofa. He didn’t pressure us, gave us a quick tour then let us decide on our own. Very friendly and highly recommend.
Estellita has great customer service
Estellita helped us pick a new couch! Normally I don’t like working with sales people. I just want to pick the furniture and get out as fast as possible but she made us so comfortable and helped me imagine the pieces in my house. She even drew out a quick diagram to help us imagine it. She was not pushy just very very honest and helpful.
If you need any new furniture, Estellita is your person!! Knowledgeable and understood our needs from the start to find us the perfect living room set! 10/10 customer experience
Frank Drummer Awesome salesman!!!
Frank Drummer
Estellita was eagerly waiting on us when we entered the store. She helped us walk out with the living room of our dreams! We will be sending all of our friends and family looking for furniture to see her.
Greeted by a welcoming smile as soon as we walked in! Estellita was awesome! She was very knowledgeable and understanding of our needs and wants.
My husband and I came in looking for a new bedroom set. Brittany Bedgood greeted us with the biggest smile and a warm welcome! I became overwhelmed quickly by all the different sets, but Brittany helped us hone in on the perfect bedroom set for our new home. Thanks Brittany and we will definitely be back!!
Sarah was very helpful and polite, she assisted us with purchasing some new furniture and made very helpful suggestions to help us lower the monthly payment.
Sarah was a lot of help!
Sarah was amazing and very helpful!!!!
Amos Otis III. Is an amazing sales representative. Great with customers, presentation, and positive vibes. I would highly recommend him whenever looking for furniture.
Debra cox
Awesome sales. Person frank Drummer ask for this guy When at ashley's of orange park.
I went in looking for something specific in mind and could not bring the vision together . Brittany B. was amazing and delivered great customer service. I did not feel rushed and she helped bring my vision to life. Quality service !!! Ashanti
Great and professional service a touch of class 5⭐️ Brittany
Thank you so much Ms. Brittany I was in your store with my mom looking for furniture for my first apartment Ms.Brittany took the time out and learned what I liked and hooked me up. She is à phenomenal sales rep. Thank you again
Walked in, store was put together nice, greeted by Ms Brittany Bedgood, her smile made me feel welcomed, she was very well informed and knowledgeable on the different styles of furniture. Was very impressed by her professionalism and appearance. Thank you so much, whenever you visit the store request Brittany, she's the best!
Estellita was very nice and patient with helping me find a dinning room table. I would definitely recommend her as a associate she very knowledgeable of Ashley’s products and services.
Estellita was so very helpful with finding us mattree. We enjoy working with her
Estellita it was a Joy selling with Estellita she's very professional and very nice I really enjoy
Ask for Amos
We were pleased and felt very good about the ventured items we’re surprising the kids with. Brittany Bedgood had us cheerful about our purchases and we didn’t feel cheated. We also happened to enjoy the ambiance at this particular store. You can be self assured, we will be back by the Fourth to accommodate our patio styles here!!!
Brittany, Joseph, Sherry, are the best! They listened to my needs and gave me precise answers to my bedding questions! I love my Ashley Sleep mattress!!
Brittany is awsome!!
Ask for Amos!!
Estellita was an amazing help! She was very thorough and was able to find us exactly what we wanted at a great price!
Estellita was very helpful and personable. Fantastic experience.
thanks again Brittany! The best sales representative hands down!!!
Brittany Bedgood very helpful, super friendly, and great work with. She assited us with finding the best deal on a couch we were interested in. We will definitely return in the future.
Mrs. Brittany Bedgood was one of the best sells persons I have ever met. She is very helpful attentive and very professional. Her smile alone made my day the way she greeted when me and my husband walked in. When ever you go to this store ask for Mrs. Brittany she is the best.
I recently visited Ashley HomeStore and had the pleasure of being assisted by Val. The service I received was exceptional! Val was incredibly knowledgeable, patient, and attentive to my needs. She helped me find exactly what I was looking for and made the entire shopping experience enjoyable. I highly recommend Val and the team at Ashley HomeStore for their outstanding customer service. I'll definitely be returning for future purchases. Thank you, Val!
...went in in need of a bedroom set thinking we would have to shop around but found exactly what we needed. Deborah was great helping us with our purchase. Will definitly return for any future furniture purchases.
DEBRA COX WAS VERY PLASANT TO WORK WITH...👍
If you need anything, go to the Orange Park location and see Estellita. She is so eager to help. We had very specific needs and she went above and beyond to make sure those needs were met. Thank you, Estellita for making this such a pleasant experience. You're the best!
This was a wonderful experience!!! WAY BETTER than the online experience I endured. GO SEE AMOS!!!
Debra Cox was amazing! She listened to our needs and guided us to make the purchase that met our needs. She is not aggressive and is very patient. We are very pleased with her assistance. Alphonso and Sylatheia Victor.
Quickest and easiest furniture buying experience ever. Joseph was knowledgeable and very helpful.
Randall was outstanding to work with. Very knowledgeable about the products and helpful in the process of shopping without being pushy to get a sale! Highly recommend.
Joseph was nice and so professional! He is certainly a great addition to your team!
Joseph
Joseph is an amazing representative for Ashley. He knows his product and represents it well. I will refer friends, family and business associates to him without hesitation. Ashley is lucky to have Joseph on their team!
Joseph Gordon was absolutely fantastic!!
Amazing service by Joseph yet again! Always a pleasure when we get to work with him, very attentive and accommodating to our needs. We’ve come back to see him so much he feels like family.
Joseph was the best. Great service!!!
Joseph is the besttt!!!
Joseph provided impeccable service, he’s knowledgeable, helpful, and all around very polite. Highly recommend asking for him next time you’re shopping in store.
Estellita was very friendly and listened to exactly what we wanted.
Estellita was very helpful and listened to what we wanted, she even talked us through some different options we could do for our living room furniture.
Estellita helped me find the perfect sectional. Helping me with comfort and affordability. Awesome service!
Debra was a great help and very friendly. Will be coming back for future furniture needs
Estellita was awesome to work with, friendly and professional!
Estellita was very helpful and a pleasure to work with. She answered all our questions and provided valuable information. Appreciate all her help and friendliness.
Joseph is the best!
My experience at Ashley’s furniture was exceptional. We were greeted warmly by Joseph at the door and asked what brought us into the store. He provided helpful information to our specific needs and was willing to give us space to look at their selections. When we were ready to make a purchase he was right there and provided excellent customer service. Would definitely recommend his services to other customers!
Estellita, Great Svc stayed after hours to help me.
ESTELLITA was the best I could of asked for she make my shopping experience easy and stress free.
Joseph was very friendly!! Helpful and not pushy and that’s definitely the way I like shopping. Show me what you have and allow me to look for a moment. Great experience and will definitely do business with the company again
See Estellita Jones If you are out shopping at this store. My wife and I had the best customer service experience. She helped us make some great decisions. She never made us feel like she was a salesperson. She listened to our areas of concern and now we have the perfect furniture. Estellita Jones is definitely an asset to Ashley Furniture. Thank you so much!
I had service from Esellita jones, she is great and has a great personality.
Debra was so helpful, warm and friendly when I came in to purchase my bedroom set.
Miss Valeria Is a great adviser for my new place . Definitely I recommend her if you have any questions or doubts what are you going to buy Thank you so much
Estellita greets me as soon as I can in the door and explained to me all the. Promotions going on and how to read the price tags. She checked on me periodically and followed up at the end. I would definitely ask for her on my next visit
Debra was awesome.She will take care of you.
Debra was amazing! When my husband and I couldn’t agree she took the time to find a compromise that we both liked.
Frank Drummer is the truth!!!!!!! He went above and beyond to support my wishes in getting the furniture I wanted. Great customer service!
I had the pleasure of meeting Val today! She was able help me find the right items I needed well within my price range. Val went above and beyond to ensure that my experience was great, she was very knowledgeable about the products and inter working of what to expect and tips on my warranty.
Debra Cox has great customer service and was very helpful and sweet!
Had a great experience. Debra Cox was really nice and helpful.
I had a great experience working with Frank Drummer today! I finally found the Sofa that I want. Frank was very friendly and knowledgeable!
Great service. #AskForAmos
Randall Tisdale was highly educated and helpful. Really nice facility with lots of selection.
Estellita. Very professional and knowledgeable. Polite and easy to talk to. Great personality and demeanor.
estellita excellent service today beyond what I expected. We traveled from Ct. to live in Jacksonville.
Ms. Debra was most helpful and kind while looking to get an idea of how much to spend on a new sectional
Estellita was great and we were very happy to find what we neeeded with her.
Estellita was great, very helpful and kind and super patient with us. Would definitely come back or recommend her to anyone.
Randall was so hopeful and thoughtful. I could tell he knew about everything in the store. He made the furniture buying process so smooth
Estellita, was a pleasure to work with. She listened to our concerns/needs and ONLY took us to see what she felt were the best fits. She allowed us to sit in peace and get a, real world/ test drive, feel for each sofa. She, even, found one for us to look at at another location that she felt was a good combination of likes from their floor models. Amos saw us going back and forth and offered his experience to try to put together a solution to our situation. Both were attentive and came to the same conclusion. You guys rock.
Estellita was very good at showing me different furniture and not being too aggressive. She was very helpful and very knowledgeable.
We visited Ashley's with a large influx of other customers and we're still given individual attention by Mr. Randall. He gave us advice on how to space our financing, other options on upholstery, and future deals. It was an excellent opportunity to see our options and we hope to shop with him when we are ready to buy.
Estellita was wonderful. She helped me find the idea sofa for my taste. It was a pleasure working with her. But best of all, she gave me a military discount. Thank you so much Estellita. You are AWESOME.
Esctellita very polite and informative. She was very good sale person and recommend her to anyone shopping at Ashley’s.
Excellent experience, Debra Cox was helpful and knowledgeable. Compared to other sales people Debra was a breath of fresh air. She allowed us to shop without hovering and was quick to respond to questions. The purchasing process was streamlined and only took a few minutes. Highly recommend Debra if you are furniture shopping!
Estellita was able to address my needs . Vet polite . Excellent service! Looking forward to working with her again in the future
Estellita was extremely helpful in the store. Awesome job
EstellEte, she is a good person that take care of her clients.
Estellita was very courteous, friendly and helpful. She went out of her way to help me find exactly what I was looking for!
Estellita was really nice, che answered all of our questions and ended up helping us find our next couch and furniture
Estella ita was very helpful & professional
Sarah was so helpful in helping me choose a bedroom suite and mattress that would stay with in my budget. She was great!!
Looking for a dining room table, Sarah was such a great help in finding the perfect size and color that I needed for my new apartment.
Frank Drummer is amazing....the man knows his stuff
Frank Drummer was very helpful. Very nice guy and very informative on the selection of furniture.
Great place to shop! I will definitely be back! Thanks for all your help Sarah!
Normally I prefer to shop without the help of a store associate, but my experience with Sarah makes me rethink that philosophy. She was super helpful, knowledgeable, and not pushy at all. I didn’t realize how much I was going to need her product expertise to help me make my choice. What an unexpectedly great experience!
Went in not knowing exactly what I wanted but Sarah knew exactly what questions to ask to help me find what will work best for my taste and budget. Great experience!
Working in sales I’m very picky about sales people. Sarah went above and beyond to help me find a table I loved. Will definitely be back!
Estellita was very patient and a great listener. We’ll be back! Thanks Estellita
Estellita was very attentive in helping us find just the right table for our small kitchen area!
Frank Drummer helped us buy our new couch for our new home. Absolutely helpful and personable. My experiance was homey and amazing
Frank drummer
A bit disappointed in Ashley's growing discontinued selections, however Randall's patience and effort in assisting us around the showroom was greatly appreciated! We will certainly be back to look for our next furniture piece.
Randall was really helpful and answered all our questions
Randall Tisdale was excellent and efficient. In and out in 30 minutes with a great deal on a sectional.
Awesome place and great customer service at the Orange Park! Got a great deal on a couch and loveseat! Just ask for Amos!
Randall was amazing, felt like i was talking to family. Very knowledgeable and helpful. Recommending all my friends and family to work with him
Randall was very informative and assisted us with all our questions. I would 100% come back and work with him!!
It was a great experience and Estellita was very helpful.
The experience here at Ashley was really great and Estellita was a wonderful help.
Estellita was very helpful in assisting us 😊
Estellita I really appreciated her help and she answered my questions and showed me all details and also she clarified things we didn't understand🩷
Had the most pleasant experience ever. My sales person Val was more than personable she was amazing. Answered all of our questions and made the experience of furniture shopping a breeze. Thank you, will surely be back again.
Thank you Estelllita.
Great service. Estellita was of great service. Very detailed and knows how to find the customers needs.
Frank Drummer great job
Estellita was very kind.
My sale person was great and informative on the products I was shown. Very patient and understanding. I would definitely tell my friends about my visit with your store. I would like to send a special thanks to Estelita for her service and knowledge. She was great.
Estellita was wonderful associate at Ashley!! Very professional and kind.. took her time with me and all my questions. I will be back!😊
Estelita, provided outstanding service and professionalism. Thank you for your service as well.
Estelita was amazing an on point. She was very helpful and will surely come back to see her when we are ready to purchase. Will recommend her to other family and friends for sure .
Estellita was very helpful. She really tries to find you furniture
Estellita was very helpful!
Frank Drummer
I appreciate the quality and customer service at The Ashley store on Blanding. I received great service from Val. She was very knowledgable of the products, quality of the material and what to expect once you've made your purchase. I will return as this store has much QUALITY and quantity furniture in store. Go check'em out. Trust me! Something will jump out and catch your eye.
Frank Drummer was an awesome sales person without being pushy. I really like that. I got an awesome deal.
Estellita did a great job showing us sofas without hovering. Very kind.
Randall was so helpful and was patient while we looked! Thank you, great experience!
Estellita helped us with everything on our warranty claim on a previous purchase and getting our new pieces delivered and covered under a new warranty
Five stars ❤️Estellita!!!!!
Frank Drummer is an awesome salesman!!!!
(Translated by Google) The place was very nice, Estellita attended us (Original) Muy agradable el lugar, nos atendió Estellita
Estellita- Great experience and very professional.
Estellita - she was very helpfully
Estellita, very helpful, respectful, great customer service, would recommend to anyone, and would definitely come back, very nice decorations and nice and beautiful rooms.... thanks 🙏
Estellita was great to work with. Very helpful and quick.
Estellita was great. Her customer service and knowledge of the products was on point. I will shop there again just because of her.
I’ve recently spent quite a bit of time at Ashley furniture on Blanding. We went in looking for ideas for a new house so we needed furniture for multiple rooms. We were greeted by Valeria who did an amazing job helping us with a lot of questions! She was able to provide suggestions and helpful insight to pieces/collections that we liked in addition to offering alternatives and info for pieces not in the showroom. She was very thorough and helped us feel very confident about our choices. I’m not sure if all the salespeople are so patient , but we were very satisfied that she was really trying to help us find just what we were looking for! And as we were closer to the purchase, Val went out of here way to assure us that if there were any issues at all that we should contact her directly, instead of a random customer service rep, and that she would help us get it right! It’s was a rather large purchase so that made us feel a lot more at ease! The showroom was also nice and imo had lots of variety, very nice things to choose from and relatively reasonable pricing. We didn’t really need to look to another store which was convenient and I think the customer service we received from Valeria went a long way towards helping us to not only place the order, but also to feel like we have a working relationship there going forward if we do encounter any issues with the lovely new things we found at Ashley.
Estellita was wonderful, she explained everything. The customer service was great. I recommend you ask for Estellita.
Estellita was great, best customer service ever. I recommend you ask for her if you want great customer service.
Estellita is a very nice lady who let me and my mother wander and helped a lot
Estellita was wonderful and a joy to work with
Estellita was so helpful and amazing. She made sure we had all the information needed to make an informed decision. It was a pleasure to let her take our money. 10/10
We couldn’t have had a better buying experience than with Estellita! She was kind, so helpful, and incredibly funny. If you’re gonna buy anything from Ashley, buy it from her!
Mrs Debra was very helpful and kind
Estellita was amazing and very attentive. I would recommend her help every time.
Frank Drummer amazing gentlemen and very helpful
Frank drummer is a great sales man!!!
Ms. Estellita was an amazing sales rep she not only listened to what I wanted, but she went above and beyond to make sure that I got what I wanted.I recommend everyone comes down and see her because you won’t leave disappointed.
Estellita was a great sales rep lady she did an amazing job helping me get my couch I am super excited to get my new couch. Come check out Ashley furniture and ask for Ms.estellita.
Estelita was amazing. We came here looking for a headboard and left with a friend. Ask for her and you can't go wrong.
Estellita was amazing to us! She was very patient and helped us through our furniture seeking journey. Would definitely recommend her to others!
Estallita made everything easy and a pleasure to do business with. She truly wants to make you happy with no hassle or seller mumbo jumbo….. Update*** still waiting on 1 last piece that we were never told was back ordered. Nobody reaches out to communicate. To me it feels like they tell you what you want to hear just to get you to buy it. Not Happy with them at all.
Estellita was amazing! We walked in to just look at some ideas for our new home and walked out with 3 rooms furnished! She was very helpful with ideas and matching pieces! Thank you Estellita! Very happy with my purchases!
Estrella was very nice and informative. I will definitely be back.
Estellita, it was a pleasure meeting you today. You were so helpful and I look forward to working with you.
Randall serviced us when finding the perfect sofa set for our living room. His customer service was excellent and he even assisted us with some words of wisdom. Would highly recommend this Ashley store!
Randall was absolutely the best. Very personable and very knowledgeable with furniture. YOU HAVE TO COME SEE RANDALL PERIOD
Joseph very great guy. Will do bussiness again with him.
I had the pleasure of working with Brittany Bedgood she was so informative very nice and funny she showed me all the wonderful sofa and sectional selections I would highly recommend her to anyone I know !! She truly is a wonderful asset to your team … will be back very soon !
Brittany was so sweet and such a great worker. She was able to give good details about the furniture and showed a willing to help attitude. Wish everybody else in the customer service world learn from her!!
Brittany is an amazing, knowledgeable, professional person. I definitely recommend you do business with her. "Side note" Brittany is so amazing she sold me on marriage and a family. Many years later I'm still in love with this product (Marriage/Family).
Brittany was such a wonderful help in me and my wife’s search for our new bedroom set. Would definitely recommend to go back to her for our future purchases.
Valeria Eikhvald was an absolute angel to work with, she was so accommodating and such a great conversationist. She got us the perfect table.
Ms. Debra is the best salesperson ever. She is of the PPP Family; patient, personable, and professional. Thank you Ashley Furniture for hiring the best. Future customers, please ask for Ms. Debra.
Ms. Debra is not only a phenomenal sales person, she is a great friend as well! We have been doing business for years with her through Ashley furniture, but my husband and I consider her family. We truly love her! Please MAKE SURE YOU ASK FOR Debra Cox when shopping for furniture. She has a great disposition and she is sweet and patient. You will not regret it! Sincerely Mignon
Estellita was the right person to go because she was kind, intelligent, honest, and knowledgeable of all the sofas. Highly recommend!
Very happy with Estalita's service!!
Estellita was so very helpful and more interested in our overall satisfaction with the purchase than in just making a sale.
Randy was an excellent and professional staff member that assisted me in my bedroom purchase. He is knowledgeable and patient which I greatly appreciated
My wife, children and I visited Ashley Furniture store for the very first time. We’ve always been loyal customers of Rooms To Go. Until, there quality went down the drain. We walked in and were greeted immediately by smiling faces and heir warm welcome. Knowing what we were looking for, we were introduced to Joseph. Joseph took his time to greet and introduce himself to my family. We le Joseph know exactly what we ere looking for and immediately showed us the furniture he thought we would like. It only took us 10 minutes to find what we wanted. Joseph introduced us to Next-Gen DuraPella power recliners. Joseph took the time and courtesy to go over the details with my family. We discussed numbers and all was set and done in no more Han an hour. We are happy to have met Joseph, excited for our new living room set and are anxious to see it get delivered. Thank you Ashley Furniture for hiring Joseph. Looking forward to many more visits down the road.
Ask for Amos!
Ask for Amos!! He is the best. He listened and gave great suggestions for making the selection that will fit my space at home!
EJ was very nice and informative. Excellent service.
Debra was a great help and new her way around the store very well if I come back it'll be because of Ms. Debra.
Debra was absolutely wonderful!
Ask for Amos!
Ask for Amos!!!! He can help you style and get you the best price!!
Estellita excellent service and product knowledge
Estellita service was great! Excellent customer service
Debra gave great customer service.
Randall Tisdale did a perfect job helping me select all the furniture for my entire apartment. I could not ask for anyone better . He did an excellent job.
Estellita was a phenomenal aid to us. Would highly recommend getting assistance from her at this store.
Estellita was very helpful and provided great service !
Ask for Amos! He was absolutely amazing. Nothing but smiles and ridiculously informative. He’s the best !
Ask for Amos!!!
Frank Drummer was absolutely amazing! He was very patient and gave great opinions.
Estellita has exceptional service! Would definitely return to seek her help.
Sarah is the best!
Estrellita didn't great job helping me. She made great suggestions. Thank you for your help!
Estellita was amazing and extremely helpful. She wasn’t pushy and was very informative. She was able to talk to me about financing and answer my questions accurately.
I had a great experience working with Frank Drummer! He was communicative, helpful, and polite. Additionally the store and other Ashley furniture employees were very nice.
(Translated by Google) Estellita, a good salesperson and very friendly, I liked her because she knows everything about furniture (Original) Estellita, buena vendedora y muy amable, me gustó porque sabe todo sobre muebles
Valeria at the Orange Park/Jacksonville store was very nice and helpful. She made our transaction easy and pleasant. The delivery was quick and we love the product
We just had the most amazing furniture shopping experience with Sherry at Ashley Furniture in Orange Park! Just went in looking for a great accent chair, and Sher helped inspire a whole new idea for a design that elevated the space and gave us more of the vibe we were looking for!
Sherry was real helpful and did a wonderful job in answering all of my questions.
Had a great experience with Sherry at the Orange Park location Ashley store. I didn’t purchase but she gave me some great design ideas. I will definitely be back when I’m ready to buy. Thanks so much!
Beautiful store with very helpful found everything we were looking for and more. Miss sheri was very helpful and patient with us. Will be coming back to do the spare bedroom for sure!
Store was very clean and inviting. A wonderful lady named Sherry helped us and was super helpful and found us exactly what we were looking for and even suggested a couple other items to match. They all look perfect in our space. Excellent store and people!
I had an absolutely amazing experience at the store in Prange park. Sherry helped me and was so knowledgeable. She made the experience even better. Definitely will be making more purchases through her at this store. 10/10 highly recommend
We go out of way to come here and are Sherry at Orange Beach. She is so wonderful!
Joseph was AWESOME! Made our dining table & chair purchase, painless, quick & easy! 😃🙌👍
Randall was fantastic
Brittany was outstanding!
Randall was a great help and very nice
I went into the store and Frank Drummer assisted me. He was wonderful! He was very helpful and went over all my different payment options.
Sherry was wonderful! She was very helpful and informative.
Very friendly, knowledgeable and courteous.
Frank Dummer did a great job assisting me with shopping
Sherry was the best!! Amazing
Wonderful experience dealing with Amos Otis in the Jacksonville / Orange Park, Fl store. His knowledge and personality made this shopping and buying experience fantastic!! Would definitely work with him again. Thank you!!
Amos was very helpful, knowledgeable and all around nice. He gave us so much information that buying our furniture was a pleasure! I highly recommend Amos, you can’t go wrong with his assistance!
Brittany is our person at Ashley Store. She immediately greeted us with a smile and extremely pleasant through out our process of purchasing our furniture. She made spending all of our money easy. Thank You so much!!!!!
#MyAshleyHome #SeniorCitizenAbuse My senior citizen mother purchased this exact set as well as the extended warranty, and it was delivered in November 2022. She initiated warranty claims, and returned to the local store where it was purchased within 3 months to address the deterioration of the paint finish. No one at Ashley honored the warranty or offered to replace this defective product. This is abysmal!!!
My parents and I walked in and Randall Tisdale happily greeted us and asked what we were looking for. He directed us to different options for sectionals. He checked on us and stayed with us for pieces we were interested in. He answered all our questions in a professional and polite manner. I thank Randall for his dedication and he listened to what we were wanting. Excellent customer service!!!! Thank you Mr. Randall Tisdale!
Very pleased with the service provided by Mrs. Debra.
I just loved dealing with Valerie at the OP location. She took her time with me , showed me all the different options I could get of the pieces and made really wonderful suggestions. Please see her there for your furniture needs! She’s a very valuable employee to Ashley’s and plan to see her for any furniture needs in the future!
Amazing experience thanks to Joseph! My wife and I came in not really knowing what we wanted but the sales associate Joseph spent a lot of time and really helped us narrow down what we were looking for. Worth every penny!
Haven’t received my furniture yet. But Valerie was GREAT! Helped me find just what I need and was extremely patient
Brittany was very nice, honest, and helpful. Very knowledgeable about the products and made great suggestions on products. She has a great personality
Debra was very personable and listened to what my needs were. Not pushy at all and let me look without pressure!
Debra was awesome! Very helpful and easy to talk to.
Frank Drummer was excellent n assisting me find my new furniture. He is knowledgeable about his product and not high pressure. He knew exactly what I was looking for and he was spot on. Cant wait to get my new furniture.
Frank Drummer is an excellent sales person. He is personable as well as knowledgeable about the Ashley products. He made the entire experience a real pleasure
Frank Drummer was very knowledgeable and a genuinely kind person who listened to our needs and concerns and a no pressure salesman that we would buy from again!! We love our Ashley Furniture❤️
Estela was very nice and very informative and very helpful
Wonderful service from Estellita
Debra was great and helpful!! Definitely use her if you come to the west side store!!
Sherry has been an absolute doll. She is the most friendly employee and went above and beyond. She made my me and my wife feel at home even though the entire store was full of other customers. Thank you Sherry for all you did. We will come back.
EJ was patient, kind, and very helpful. She saw our vision and worked with us to put it together, at a good cost
EJ was very kind and helpful
She was amazing! Very helpful and she made it easy for me to say yes to the purchase. I will be contacting her for further purchase
Estellita was so nice and very helpful showing us around the store!
Ask for Amos!
My husband and I really appreciated the customer service here and how helpful Debra was in helping us select a new couch for our apartment. She was very kind and informative about the couches we were deciding on and was very helpful in providing us with a quote. The process was quick and easy!
I came in Ashley looking for mattress’s and bedding for my children and after shopping for a month I was done. Wait, I wasn’t after coming into Ashley and was greeted by Estellita, she was awesome. She showed me around and I was never pressured into buying anything. After hours of being there she was able to assist me finding what I was looking for and like. The bonus ya’ll was I got schooled on mattresses from the manager Jordan. With the help of Jordan, he made everything possible and affordable. Thank you guys.
Debra was a great help in showing us different options for the furniture we were looking for. Great success
Debra C helped us find the perfect TV stand for our home. She was kind and professional, and helped us find exactly what we were looking for!
Sherry from Nashville was great. She was very helpful and pleasant to work with. Khoury was also wonderful. He helped us learn everything about our new Temperpedic mattress and bed.
Ask for Amos! He is the best!!!!
Debra helped us find the couch we had been looking at online. She was so sweet, very professional and helpful! She made the buying process very simple and it was a great experience!
Debra was excellent! Great furniture purchasing experience with her. She knew her stuff and answered all our questions on warranty and the protection plans for the couches we purchased.
Debra Cox was amazing! She was very helpful and explained everything. I’m walking away form Ashley furniture with a better understanding of how the store and shipping works. Will return because of her.
This Ashley location has many options and very helpful staff. I really appreciated Debra Cox’s patience and willingness to answer my many questions. I will definitely be back.
I enjoyed browsing for furniture at this Ashley location. There is a good selection of items, and the staff were very cordial and willing to help. In particular, Debra Cox was extremely helpful in answering all of our many, many questions!
Estellita's customer service was excellent!
Estellita, Very helpful and professional. Explained all details and costs. Very courteous and thoughtful. Thanks for a great experience
Estellita was very helpful and courteous, thank you!!
Frank Drummer was exceptional at helping my mother in her search for new furniture. I am very pleased at how he helped her finance her purchase. He is very knowledgable and friendly
So I'm going to do a review of my experience so far, and a follow up later. I purchased a full dining room set with chairs. And a coffee table for my living room. Had a few issues with the salesman before the purchase but nothing major. When everything was delivered the box that the table was it was damaged. We explained to the delivery team our concern about the box and his reply was that he ripped it open to check the color. Straight out lie. It wasn't just open it was completely rippled. No way he could have done that on purpose. So after they left and we got around to opening the table it was completely damaged. We have been reaching out to the so called customer service and it's not going very good. Communication is awful. It's been 5 days now and they are deciding what to do. Really. We spent thousands of dollars and this is how you treat customers. If it's not corrected soon I will be loading it up and heading to the sales center and dealing with this in person. I will post a follow up after this is resolved. Edit... Still waiting for a response!
Sarah was extremely helpful and knowledgeable Orange Park Ashley’s store. Great job Sarah!!!!!
I went to Ashley Homestore to view their dining room options and upon entering was met by the Lovely Mrs. Debra. She was Patience, Professional and Knowledgeable. Thank you Mrs. Debra for assisting me with purchasing a Beautiful Dining set. Your smile was contagious and you customer service was Awesome! I will definitely return to YOU for future purchases!
Frank Drummer Service today was great, he was extremely knowledgeable and worked so well with my wife and I
Great customer service, very friendly and easy to talk to.
Debra was nice and very helpful and I purchased as a result
Escellita was wonderful showing up around the store! She was very knowledgeable and informative!Thank you so much for all your help! Frank was wonderful! He helped me make my final decision on my sectional purchase!
Randall is amazing. He makes all my purchases a breeze and that's why I keep coming back.
Great place great service from debra
Estellita was very helpful. Very nice lady. Will come back soon to purchase some living room furniture.
We were just researching pieces for our new house. Joseph and his manager Corey enabled us to order our favorite pieces and get them by our June closing date. Joseph was personable and patient. He did not push us to make decisions. We enjoyed the experience.
Randal Tisdale was extremely helpful and provided great information. Randal gave us time to look around and allowed us to go at our pace viewing the showroom floor. I appreciate a sales person who don’t make me feel like they must make a sale but is trying to earn the trust of a customer. We look forward to communicating and completing our purchase with Randal in the week. Chris and Kim Wilson
Wonderful and friendly atmosphere. Thank you Joseph for a positive experience!
Estellita was wonderful. I came in with a picture of what I wanted and very little time. She helped me build the room exactly like I wanted. She was so professional and nice that I'd recommend anyone looking to design a new room come and work with her.
Estellita treated me very well at the store. I bought a bedroom set back in 2017. Now I'm buying a dinning set from her in 2024. I really appreciate her service and personality.
Estellita ,professional , dedicated, did perfect service , help me to find good furnitures, I reconnected estellita
Estellita great help
Estellita was awesome!she was very patient and explained things thoroughly.
Great store Great service by Estellita
Debra Cox at Ashley furniture was extremely helpful with our couch purchase. I would recommend anyone shop at Ashley furniture
Such a big help with assisting us on finding a couch and answering any questions we have!
Debra Cox was fantastic!
Thank you Debra Cox and Jordan working it all put!
Estellita provided excellent customer service, she was patient and helpful
I would recommend Estellita if you want amazing and timely customer service. She was so kind and so helpful with our entire process. Update: If I could give 0 stars, I would. I was sent the wrong bed and the bed I was told came in a certain color, actually didn’t. I didn’t find that out until they came to deliver it this morning. It was a complete waste of my time.
Estellita did not do a great job at all. She ordered us the WRONG color after knowing how important it was and then we found out the product we wanted didn’t even come in the color we wanted.
Debra was super helpful and knowledgeable. Thank you again!
Estellita was wonderful Very helpful and patient
Estellita was great, she was very patience and informative. Thank you for an awesome experience!
It was great! Estellitas service was great! We will definitely be back!!! :)
Randall was amazing very informative and caring will definitely be back
Working with Estellita was a WONDERFUL Experiance, Very helpful, Very Patiant full of Knowledge made everything as SMOOTH as possible Thank You .... we WILL be seeing you soon.
Estellita was amazing, great customer service, very patient and humble absolutely amazing !!!! She was very very helpful !
Very pleasant and knowledgeable. Estellita was great.
Loved the experience with Frank Drummer, super informative, great customer service would recommend him anytime.
Frank Drummer is the absolute best! He is detail oriented to make you enjoy your shopping experience and feel confident in your furniture choice
Ask for Randall, had a very good overall experience.
Estellita is very friendly, helpful she's awesome 10/10 👌
Visited recently and was a great experience! Sarah took care of me from the moment I walked through the door. Being undecided, she gave me space to browse, while being readily available to assist and answer any questions. Would recommend this store to anyone.
Estellita was awesome. Very good customer service; walked in a hour before closing and got help looking for the ottoman I was looking for.
Debra Cox made this entire process both painless and fun. We were in the store to get our table replaced through the extended warranty plan, and Debra walked us right thru the whole thing without a miss. We were not expecting to enjoy this, but she nailed it. Absolutely ask for Debra when you come to this store.
Ms Debra was amazing, informative and solved all or design issues and helped us pick the best option for our dining room!
I had the pleasure of working with Estellita to find a couch, and I must say she was absolutely fantastic! Her knowledge of the products, friendly demeanor, and willingness to go above and beyond to ensure I found the perfect couch made the experience enjoyable and stress-free. I highly recommend Estellita for anyone looking for top-notch assistance in furniture shopping.
Updated review: The buying process was great but unfortunately I will not be buying from Ashley again based on poor planning and lackluster execution on their part. I paid for 2 bed sets (1 king, 1 queen) a month ago and had it delivered to our new home 4 days ago. That same day, we went to put both the beds together and neither of them had the most important parts. There is 4 bracket pieces per bed that puts the whole structure together. Missing. ON BOTH BEDS. How does this happen, you might ask? We are still asking ourselves and Ashley the same thing and cannot get a solid answer. We finally get called back 48hrs after my initial contact and claim submission (on delivery day), sent them pictures of the problem, and then don't hear from them again until this morning by a text message that our King bed brackets are in Wisconsin AWAITING shipment. By the time they get here, it will be a week of sleeping on a mattress on the floor because neither of the beds we bought a month ago are functional. When will the queen brackets be sent? Who knows? I can't get through to anyone to ask, so I will continue to wait for someone to contact me. I have a hard time believing that there is not even 1 set of brackets in the Jacksonville area that we can pick up to expedite this process or have brought to our house. Especially since both of these beds were assumably suppose to be put together 4 days ago. Just save yourself the hassle and go elsewhere for your furniture needs.
Debra was very helpful
Estellita was very helpful and patience. She was very professional and knowledgeable.
Randall is the best furniture seller, go to him 🙌
I would have to say that I wasn’t expecting to meet someone at a furniture store that was so kind, helpful and exited for me to get my new stuff (not just stuff from her store but genuinely happy for me to get my new home in order and decorated. She gave me so many ideas. I have not yet purchased from her and she is still texting me with ideas. This is great customer service! I will buy from her! I am going back this week! Val at Ashley furniture is great to work with! I’m so exited to see Her ideas come together in my home!
Great store experience with Sarah. She is creative, understanding of my Needs and very helpful. Made this process supper easy.
Randall Tisadale was amazing! Thanks for pointing out the purple pillows and mattresses!
Estellita was an amazing associate and helped us shop around!
I was greeted so kindly and treated so well while shopping at Ashley’s. Thank you to everyone that helped me and the manager Jordon was so informative.
Very friendly & informative. Not pushy, which is what I like.
Got to work with Jordan and Estalita and am a happy customer! Delivery within 1 week and a half, and enjoyed the atmosphere. Great group of people. Will be back!
Jordan and Khoury are some beast! Great management team and super helpful for the guest. Make sure you ask Jordan to break dance for you!
ASK FOR AMOS!
Eotellita was amazing today
Had a wonderful experience here especially with the associate Randall, felt very at home and made the experience relaxed and thorough
I hated to give Ashley Furniture one star because I absolutely love The electric reclining sofa that was just delivered to me 90 days ago. Unfortunately, they stopped working and that’s where the one star comes in. Very little customer service follow through when I called for warranty repair. Initial call on Monday. Told me a repairman would get back to me and 72 hours. I made another call the next day just to make sure someone was working on my problem and they told me again 72 hours. So I called Friday and they said that the technician would be calling me to schedule my appointment by 430 Friday afternoon. at this point, I’ve kind of lost faith in The company to stand by their product. Saturday and I again was told it was my fault that I didn’t understand 72 hours meant at least a week before anybody would call me to make arrangements for the repair. The lady I talked to was a little on the snarky side since it was obviously my fault for not understanding their procedures. I want my chair fixed. I don’t think it’s a technician‘s fault because he’s a third-party and he really doesn’t have a dog in his fight. I guess I just feel used and abused. So if one day you see a bunch of old disabled vets sitting in front of the store in Orange Park Florida on Blanding Boulevard with signs saying Ashley Furniture Customer service failed me, perhaps stop by and say hello cause it’ll be me And as many people as I can gather, who have a similar problem with this company. I guess miracles can happen. Wish me luck. I do miss my chair. It’s like when you pushed the buttons and it reclines and I’m telling you there’s nothing better than the headrest On this reclining sofa. Just know that they sell great furniture, but they seem to forget about you once you pay your money and you finally get your delivery. I guess I’m just really disappointed That the art of customer service has somehow died.
Sarah did an awesome job helping my mom pick out a new living room set based on her mobility limitations. Thank you so much. 😁
I recently had the pleasure of working with Estelita during my purchase, and I cannot say enough positive things about the experience. From the moment we started, Estelita was incredibly attentive, professional, and genuinely invested in helping me find the perfect product. She took the time to thoroughly understand what I was looking for, offered excellent suggestions, and answered all of my questions with patience and clarity. Her knowledge of the products was impressive, and she made sure I felt informed and comfortable throughout the entire process. What truly set Estelita apart was her friendly demeanor and willingness to go above and beyond to ensure my satisfaction. She was approachable and never made me feel rushed, even when I needed extra time to make a decision. Her follow-up and communication were also top-notch. If you’re looking for a knowledgeable, patient, and genuinely helpful salesperson, I highly recommend Estelita. She made the entire experience smooth and enjoyable, and I couldn’t be happier with my purchase, thanks to her outstanding service.
Sara was amazing, friendly , and willing to help us purchase a new couch! Highly recommend!
Randall was very kind and helpful! The whole store was beautiful and styled to perfection! Thank you Randall for all your help and patience while we took the whole store in!
Good quality and customer service !!!!!
It was a great experience. I was able to take my time to find what I really wanted. Thanks.
I love buying from here. This is my second time and it’s always a great experience! Mrs. Estellita made it so comfortable and was very understanding as well as accommodating to our exact needs!
Brad is the best, he made our experience fun and simple.
I WANT TO THANK MRS.EJ FOR GETTING ME READY WITH MY LIVING ROOM SUITE SHE WAS AMAZING ANSWERED ALL MY QUESTIONS. GAVE ME RESPECT IN MY DECESION. I DEFINITELY WOULD RECOMMEND HER!!!!
Staff is very welcoming and friendly! Estellita, Randall and Jordan, the store’s manager, were VERY helpful with my furniture purchase!
Purchased furniture with the expectation it would be in within 10 days just to find out the salesman lied. The furniture isn't even in stock. Cancelling the purchase and going elsewhere.
We had a great experience buying our new couch from Sarah. Top notch customer service and friendly.
Randall was AWESOME!!!! Took his time and was super detailed
Estellita was super helpful, not pushy, and very knowledgeable.
Debra is amazing, so kind and patient. She helped me out with everything!
Go and see Debra she is awesome. Very paitient.
Great customer service with Estellita!
Very nice woman and super attentive. We are grateful for the price adjustment.
Ms. Debra was so nice and helpful. She took her time and showed me around. Great customer service!
Estellita, was amazing she went above & beyond to help me find the power reclining/ swivel chair but not in house. Her customer service perfect & I will return and ask for. She was very pleasant to work with.
Very helpful and knowledgeable about your products
Estellita was so kind and knowledgeable . Very sweet sales person
We’ve never shopped at Ashley but decided to stop there first. Our salesperson, Val, was the first to greet us. She asked what we were looking for and pointed us in the right direction. She wasn’t pushy and listened to all our needs and wants. Val gave us advice, helped us with measurements and even moved a piece to help us better visualize it in our own space. She made our shopping experience much more pleasurable. We made our purchase at Ashley and did not move on to our intended stop. Val was a pleasure to work with, and for that we will return to this store.
Wonderful service beautiful store! Ask for Amos
Valeriia was extremely helpful in assisting us in purchasing a sofa and recliner at Ashley’s. It was imperative we receive these items by the beginning of April because of my wife’s impending scheduled shoulder surgery. Valeria assured us the pieces would be received in time and she continually kept us up-to-date on the delivery status. Had not been for her knowledge of the product and her help in every step of the purchase, we probably would not have purchased these pieces from Ashley.
Debra was extremely helpful with my mattress purchase. She knew the products and explained them to me so I could make the best decision. Highly recommend Debra!!
Joseph Gordon was super professional and helped us select some really nice furniture for our house. He was always very personable including showing us pics of his cute kitties!
If you need new furniture go see Estellita. Great service! Thank you Estellita!
Joseph was my sales representative last week and did an incredible job at finding my dream sofa for my new apartment. Thank you Joseph!
Joseph Gordon was a pleasure to work with. Very knowledgeable and professional.
Frank was an excellent representative. He was very helpful and was very knowledgeable of all the products and had thorough explanation with comparison to all the questions I had. I highly recommend asking for him specifically for your next visit!
Estela.... Approached me when I entered and did a very satisfactory job... Ask for her when u come in
Had a great experience while looking at furniture at our local Ashley. Frank Drummer was a pleasure to speak with. Even though we were not ready to make a purchase yet, he made sure to give us all the information we needed to make sure we return.
Thank you to Estellita for going above and beyond to offer other options and assist us with getting items to match our bedroom set!
Frank Drummer was pleasant and helpful during our visit to the store.
Estellita gave us some great recommendations about furniture, if or if not a purchase.
Estellita was a good help.
I was helped by Val when buying office furniture!!! She was very considerate and extended a discount when she could! I appreciate all of her help! Great customer service!
Estellita was great helping us
Estellita was a delight to work with. She was polite and knowledgeable. When we decide to purchase, we'll request her
Estellita was very helpful, delightful and knowledgeable. We will definitely request her expertise when ready to purchase!
Valeria has been beyond helpful for picking out all sorts of furniture for our new house in St Augustine. Thank you Val, I’m not done buying yet…so grateful!
We visited the Jacksonville store, and Val was taking care of us. She knew exactly what I needed and explained everything from start to finish. The only issue is is that I need the couch in New York not in my Florida home that had nothing to do with her, but when I need anything else in my Florida home, that will be my girl, she was exceptional This is the couch I was looking at.
Lots of help from Estellita today! Thanks so much
Estellita, a big thank you to her as her customer service was astonishing! I found the perfect set for my home, thanks to her! Thank you again
Tameika was very friendly and helpful in the process she made this a very easy
Amos at Ashley Homestore in Orange Park was amazing and helped us find exactly what we were looking for in a new sectional. He was very informative, knowledgeable and friendly. We would recommend people to see him if looking for new furniture without any hesitation. Thank you Amos. 💯👌🏻🙏🏻 With My Highest Regards & Gratitude, Tammy Claytor
Amos was amazing!! He was very helpful and knowledgeable about the options available within our price range.
Martin over exceeded with his customer service. He really took his time with me because I know I can be a handful and helped me find the perfect couch affordable for me. He is truly amazing! I’m so grateful
Furnishing my new home seemed overwhelming , but Joseph made my shopping experience incredible! I will never go to anyone else when shopping for furniture
Estellita was so helpful as she helped me with four different sofas I was inquiring about. Her manner was cordial, and I appreciated how she listened to me and then suggested items that might meet my need.
Estellita was a very nice salesman and I am definitely coming back for her services again
Great communication Estellita
Had a wonderful experience! Frank Drummer was very kind and the customer service he provided was outstanding!
Frank Drummer, His customer was amazing.
Debra was great and helped us find exactly what we wanted!
Estellita Great service...very helpful and knowledgeable. I will be back and asking specifically for her.
Estellita is anazing!
My husband and I decided to stop into Ashley after being dissatisfied in our furniture searches thus far. We walked in with minimal expectations, Frank - aka “The Cowboy” greeted us with effortless conversation and offered education on various products and pieces through the showroom. The experience we shared at Ashley does not come close to any of its competitors!! - Frank was eager to work with us to get us a set that was functional and affordable. ~💕Unexpected encounters💕~
Valerie was extremely helpful and knowledgeable. She spent a lot of time with us and never made us feel rushed or pressured. It was a pleasure to deal with her.
Welcomed warmly by Estellita during my dining set shopping. Well informed and helpful with navigating the store and figuring out what table would suit the space.
Mr. Frank was the best
I love my sofa, coffee table and side tables! Joseph Gordon helped me and he was fantastic! He asked me all the right questions so I could find exactly what I wanted. The price was reasonable but the service outstanding. I’ll be back for bedroom furniture soon-
Joseph made my experience shopping at Ashley amazing! He was incredibly helpful and kind, i plan to go back to him for all my future furniture needs! I cannot stress enough how great Joseph was in helping me furnish my new home :)
Estellita was very informative and friendly. Will be back soon
Exceptional service. We were needing a specialized bed for our special needs kid and Valeria was able to find the perfect match. She was extremely knowledgeable and helpful.
My experience today at Ashley was a great one.I walked in and Mike greeted me and asked if he could help and he did .I got just what I came in for.He was very informative about his job. I will recommend Marty any time ,Thanks
Marty is awesome. He provided great customer service in helping me start my new journey here in Florida. He’s a keeper. Thank you so much Marty.
Marty was very helpful and great customer service. He helped us find what we wanted.
Was looking for couch and loveseat and Debra Cox, who worked with us at Ashley, was very helpful and not pushy at all. Very pleasant, patient with us as we looked at everything, and knowledgeable
There is a lot of amazing furniture and they are still open during a remodel.
Marty gave us excellent service and was knowledgeable about the furniture and warranties
Valeria is a true gem. She was personable, professional and a very nice lady. She helped me select the furniture that was a good fit for my family. If I'm in the market for additional furnishings, I will be contacting Valeria. Thank you!
Estellita was very patient and helpful finding the right lamp for us. Thank you!
Excellent service. Estellita was very patient and helpful with my purchase.
Valerie (Val )is nice and best sales person who’s I can meet . She helped me made decisions with my purchases I am happy and. I am recommending Ms. Valerie .
Great experience from showroom to install.
Ms. Valerie provided exceptional service during our recent furniture purchase. Despite the short notice, she promptly met with us and assisted in selecting bedroom sets for our sons while they were away. The delivery and installation were completed swiftly, resulting in a delightful surprise for our family. Ms. Valerie demonstrated remarkable expertise throughout the process. She went beyond the available inventory and recommended suitable items that were not physically present in the store. Her keen eye for design was evident when she suggested colors for our new couches based on a photograph of our walls and flooring. Although I initially hesitated, I am thrilled with the outcome as the colors complement our space perfectly!!! I highly recommend Ms. Valerie's services to anyone seeking professional guidance in furniture selection and interior design. Her knowledge, attention to detail, and commitment to customer satisfaction are truly commendable!!!
Marty was awesome. We bought a great dining room set and some nice lamps. He was fantastic.
My wife and I had a great experience working with Frank. Frank is a very genuine person and made our shopping experience very pleasant.
Very helpful and polite
Estellita was excellent definitely recommend coming back here, wonderful customer service and very informational
Marty was very helpful and made sure I was happy with my purchase and helped me with some really awesome discounts. I would highly recommend him to anyone want his help in purchases
Sarah was my sales representative here at the Blanding Blvd location here in Jacksonville Florida. She was very professional and made me feel very comfortable with purchase. She allowed me to decide if this is exactly what I wanted without being forced or making a decision. I will be returning to the store for future purchases and I’m looking forward to working with Sarah again.
Sara was a delight!! She helped me with all my questions and even had a few suggestions that I was in agreement with. Sarah is the best!!!
Estellita she gave us a great service trying to help us. Thanks for your help.
Joseph was great today. We recommend this location in Orange park.
Frank Drummer was awesome salesman very helpful and willing to get you anything that you need to make your day great.
Worked with Estellita and she has been phenomenal through the entire process!! She was very informative, patience and gave great service! Estellita even went above and beyond by staying in contact with me making sure everything was received and if I had any questions in regards to my delivery especially with limited family here to assist!! I was placed in great hands and I’ll recommend her a thousand times to ANYONE!! It was a pleasure working with her!!!💜💜💜💜
Estellita is AMAZING!!! She helped me find exactly what I needed. She expressed much patience, kindness, and understanding. Explained everything very thoroughly. Above 5 stars!!!!
Polite, knowledgeable and efficient. If I could give more stars I would!
Estellita, is very sweet, was helpful in assisting me with my purchase. What I was looking for was only available online, but Estellita showed me a set that was comparable so I could decide. Service at this Ashley store is always good. 3rd time I come here for my home needs.
Estellita was wonderful! She was very knowledgeable and took the time to explain different layout options.
Estellita was amazing
Estellita was amazing and so sweet! Thank you for all your help!
The fabric seams are coming apart just after the year manufacturer warranty. Not just in one area, in multiple areas across the entire sectional. Ashley's customer service says there is nothing they can do about it since its outside their 1 year warranty. I am disappointed such a reputable company will sell such poor quality furniture.
Good service and nice staff. Estellita was very helpful and pleasant to work with.
Estellita was very professional and helpful. We were able to find exactly what we were looking for.
Walked in the door and was greeted by Frank who told us to look around and get back to him. Walked around and made a decision on the furniture we wanted to buy. Searched for Frank or anyone who could help us for 10 minutes. Several employees walked by us while standing at the service desk without asking if we wanted any help, including an employee who made a personal phone call in front of us. So we walked out and headed to another furniture store.
Debra was wonderful and found us a couch that exceeded all of our expectations. Thank you for your help and professionalism!
Mrs. Estellita provided great customer service and helped my friends find the prefect dining room table for their home. And her jokes are funny too!
Mrs.Esellita was amazing and very helpful everything went by quick
Ms. Estellite was very helpful. She had great customer service.
Excellent customer service from Estella. Very knowledgeable and personable. Would highly recommend seeing her at Ashley!
I worked with Estellita today shopping for some modern/industrial pieces I have been searching for. She was able to direct me to exactly what I wanted, and when a certain piece was unavailable, she found it online. I appreciated the courtesy and respect from Estellita. Thanks again
Estellita is the best RSC ever ! She helped me choose the fournitures that I needed , she was extremely helpful and so patient with me ! Besides that her professionalism was on top ! Hands down ! Thank you so much Ma’am Estellita. JOB WELL DONE. She deserve all the recognition for being so passionate about her job and she have good work ethic!!!!
Estellita was knowledgeable and very helpful on what we needed. I would recommend her and Ashley Furniture
I am disappointed in the quality of my furniture and I was looking for an email address to write in about it.I had a Great purchasing and delivery but that was it.I haven't had my furniture a month and it feel.like I'm sitting on cardboard.Also the first day they delivered table with side shelves they fell and broke my wine glasses . I've purchase my bedroom furniture previously with no real issues.I don't see this furniture lasting 6 months.I did pay over 2k just expected more.
In and out love ❤️ this place
Estellita was great. She worked with us and made the experience as easy as possible. She went out her way to get us the best deal possible.
Estellita is so nice, patient and has an eye for detail. We told her what we were looking for and she showed us several pieces.
Estellita was very knowledgeable and a delight as we were shopping for dining furniture.
Estellita was a very attentive and informative salesperson. She was patient and assisted me to make a purchase.
Great service!!!! Estelleta was the person we needed
Estellita was amazing and happy to help as soon as I walked in the door.
(Translated by Google) A variety and quality surpass (Original) Una variedad y calidad superir
Estella was extremely helpful in finding the perfect pieces for our new home. She is friendly and professional, it was an absolute pleasure.
Estellita She was awesome with explaining and helping me realize the best furniture option for me. I will be using her.
Estella was wonderful and so professional and helpful
Incredible experience buying our new couch! Ask for Estellita! She’s incredible and will take good care of you as she walks you through your purchase!
Estellita was very attentive and willing to help. I would come back foe her help and refer her to my friends.
Estelleta was great and answered all our questions! She wanted to make sure we were happy, and we didn't feel rushed or forced into any decisions.
Estelleta was excellent. Walked us around, showed us some options and got us what we wanted
Estalita was very kind and helpful throughout the entire experience. She was extremely knowledgeable and she was able to answer all of our questions with ease. She is a very trustworthy woman and I am so glad that she is my sales associate.
Sales agent was great working with my 87 year old mom. Good price on the power recliner.
Wonderful experience as usual. Estellita greeted me at the door, gave me a brief intro, and then left me to explore the store. She was very helpful once I found what I needed, assisted with finding more items, and walked me through the entire purchasing process.
Sara is the store associate that assisted me and she was “Awesome”. I couldn’t have asked for a more pleasurable experience.
Estellita was very helpful. she took her time to review my options. she was very knowledgeable about the products. She was very patient and overall really great service.
Estellita was very helpful and very knowledgeable about everything had questions on. I will definitely be coming back to here again thank you Estellita
Excellent customer an quick service with Estellita a Wonderful Lady.
Estellita at Orange Park Ashley had great customer service! We had an insurance claim and she helped us navigate through part of the process of using it. Would recommend this store and Estellita!
Our sales lady was Val (Valerie). Supper knowledgeable, very friendly and not pushy at all. She took her time with us and made us feel like we were the only one in the store. We spent a few hours before making a decision and Val was very supportive. Not only were my wife and I thrilled with the way she treated us, she was a main reason we purchased there. We will send anyone we know looking for furniture to Val
Estella’s service was above and beyond. She greeted me at the door and made me feel very comfortable. I would definitely come back and ask for her personally .
Khoury and Deb have the BEST customer service that we've experienced from any other furniture company. They were really eager to help us get our bedroom set for the best price possible.
My experience with Estella was great
Estellita was a great help while we were shopping for a few pieces.
Estellita is great. She’s very patient and helpful during the process
Estellita has 5 star service and really cares for her customers
Fast and friendly service
Just walked in to view some furniture and Randall was amazing. He helped us find the right one for our new apartment. Thank you!
Was helped by Randall in buying an oversized chaise lounge he was incredibly knowledgeable and friendly throughout the whole process.
Estellita provided excellent service!
If I could leave zero stars I would. This place is such a ripoff. I do not recommend purchasing any furniture with them, nor their warranty. Do not believe anything that they tell you. I was promised my money back if my warranty was not used; which was a complete lie. If you purchase their warranty and don't use it in the allotted time period, you will not be able to get your money back. Instead they will give you a store credit. These people will deceive you just to get your money, so beware.
(Translated by Google) Estellita was very kind and very attentive and wonderfully attentive. (Original) Estellita fue muy amable y muy buena su atención y maravillosamente atenta
Estellita helped us find the exact living room set we were looking for. She was very professional and kind.
Estellita is such a wonderful lady to work with. Knowledgeable. Very helpful and she is not out to over sell anything to you.
It went perfectly with Estellita really nice to talk to
Estellita was wonderful! Very helpful and did everything she could to give us a good deal!
Very kind. Estellita was nice and helpful
Estellita is very knowledgeable and met all my needs
Estellita is very professional friendly and patient. Look for her at the store, she definitely will help you with your purchase.
Estellieta was customer friendly, knowledgeable about the products & very patient with us as we made a decision about purchasing a dining table.
Estellita, was very nice and helpful. Would recommend.
Estellita was great. Her service was great. I would definitely come back for all my future needs
Great customer service Estellita was very patient with us while making our decision.
Furniture is fine but the salesman looked me dead in the eye and told me my chair would be delivered in two days. Stayed home on Saturday to await delivery and missed an outing with my family. Called the store and they have no intention of delivering it for at least another week. Straight up lies and dishonest business practices. UPDATE: after being stung along with false promises for 10 days, we ended up canceling the order.
Estellita was very professional and courteous. She had a lot of patience and took her time helping me select the right item and size. I really appreciate my customer-service experience.
Estellita was so wonderful, she greeted us with friendliness, professional and greatness.
Worked with Estellita. Great customer service and very helpful. Thank you.
Estrellita was great brought us to exactly what we wanted to look at what a great experience we had
Estellita was very knowledgeable, kind, and patient to help my mom and me purchase a couch. I appreciate her kindness, as we came in on December 23rd (when there are so many stressors of the holiday season), but Estellita was professional and wonderful. Thank you Estellita! We appreciate you!
Ms Estellita was amazing. She helped me update my account's information in just a few seconds witha big smile.
Estellita made shopping for furniture easier and much smoother. I really appreciate her knowledge and willingness to help through the process. Thank you!!
Amos was my salesman he was very nice helped me get a couch . It took longer then I wanted it to but I had a special order.
Estrellita she was very good service thank you
Estellita, was pleasant individual to work with. Her customer service was great.
Estellita, great customer service rep.
Ms. ESTRLLITA WAS VERY PROFESSIONAL AND ATTENTIVE and funny.
Estellita was great! Looking forward to coming back to make a purchase.
Estellita
Estellita is Knowledgeable and extremely patient. She took all the time we needed to pick the perfect kitchen and bedroom sets. A definite asset to your organization.
(Translated by Google) Excellent service, extremely competent seller Estelita, always with a beautiful smile!! Thank you for your service, Merry Christmas (Original) Atendimento de Excelência vendedora Estelita extremamente competente sempre com um lindo sorriso!! Obrigada pelo seu atendimento feliz natal
I was throughly impressed with customer service which was provided by Sarah, she was very informative on the three items we purchased which saved me and my family multiple trips to various Furniture store.
Estellita was great help, she offered me various ideas and options for selecting my couch for my living room. I definitely recommend anyone to talk to her.
Estellita was patient and listened to what we wanted. She even brought out the measuring tape to help! Highly recommend !
Tisdale was beyond helpful to me. He answered all of my questions and made me feel more comfortable about my purchase. Thanks again.
Estellita was very helpful and gave me some good ideas on how to place my furniture in the living room. She also gave me space and time to look around first unlike some places where they hound you from the door and follow you around trying to sell you anything.
Estellita
extremely helpful and knowledgeable
Very professional and helpful with all our questions. I have always had great experience with every store I have been to. IN. VA GA and now FL thanks for the great service.
Came for a bed and left with new bed frame along with it.
(Translated by Google) Estellita great service and attention Makes clients feel comfortable!!! (Original) Estellita gran servicio y atención Hace sentir cómodos a los clientes !!!
Estellita is a great sales rep she will help you out a lot and it’s gonna give you the best offer that Ashley has. I’m gonna give her a 10/10
This store is well laid out and had a much bigger selection than their competitor. Me and my sons came in looking for a sectional couch, and we were greeted by “Famous” Amos at the door. After perusing their selection for a bit, Amos checked in and I told him what we were looking for and my budget. He immediately went to work looking for a piece that would fit my requirements. Amos came back with a great deal that I couldn’t pass up, and he made the purchase smooth and easy as well. If you’re in the market for any type of furniture, I highly recommend stopping by this location and asking for Amos!
My experience with Jason McCune was awesome! His professionalism, kindness, and thoughtfulness was beyond reproach. I look forward to working with Jason in the near future!
Estellita was good and professional in helping me. Thank you Ma'am
(Translated by Google) Estellite Excellent service, very friendly and patient. (Original) Estellita Excelente servicio muy amable y paciente.
he was so good ,he was funny and was very helpful i really appreciate him y’all should come here he needs a raise🫶🏼✨
Debra was the best to work with in the whole store!!! Great customer service from the moment we walked into to the store until we left! Very satisfied customers!!!
Estella’s was very helpful and knowledgeable about the merchandise. I would recommend her to anyone looking for furniture.
Estellita, was very knowledge and helpful.
Estellita’s customer service was amazing. She fulfilled exactly what I wanted for a bedroom set. Thank you for all your help.
Love the, staff, and the unique furniture! I will shop at Ashley again!
I met Val my Sales Rep as soon as I walked into the store and she was wonderful. She assisted me with purchasing what I was looking for and also pointed out additional pieces that I purchased which fit into my new home perfectly. The delivery and Service team have also been great, very professional and easy to work with. I had a great experience!!
EJ was very friendly and made sure we got the right set up.
Valerie was Wonderful and professional.
Great personal experience.
Estellita
Estellita was very helpful and gave me plenty of options to choose from would highly recommend her.
I am writing a review tho I haven’t received my furniture yet because my house is not completed but Val helped me without being pushy and she’s kept in touch with me to keep me updated on some of the pieces! Will send pics once house is completed! Very easy experience
Estella’s was very helpful with lots of needed to know information
Ms Estellita met me at the store door and asked if she’d could help me find what I was looking for. Wonderful service, courteous and knowledgeable lady, and yes she dud help me find exactly what I was looking for (drawers) and assisted with the financing thereof. Thank you for everything. Gary Robertson, St Augustine.
Frank Drummer
Frank Drummer was very easy to work with. Check him out.
Jason is awesome 👌
Great costumer service!! Very helpful!!! Very patient!!!!! I want to work with Estellita every time I purchase from Ashley Homestore
Amos was fantastic! Very professional, patient, knowledgeable and cost conscience. Will return just to work with him again. Good quality of furniture!
Estellita was lovely!
Estellita is pleasant, courtesy and answered all questions. Excellrnt!;!
Scott was very knowledgeable and helpful with our new couch purchase!
Satellite was amazing! She was extremely helpful and price matched and item I had found at another location. Quick and very efficient service! Highly recommend 10/10!
Jason was very attentive without being pushy. He was there if we needed him but allowed us to shop around. Jason was very knowledgeable and provided a lot of insight on each sofa we were looking at. I definitely recommend Ashley and you should ask for Jason. We will be back!
Jason was very helpful and informative with the inventory on the showroom floor. There are many to choose from! Looking forward to our new purchase from Ashley very soon!
Estellita did a great job since we enter thru the door. She listened to all the details that I was looking for and she gave me space to look around by myself and after a couple of minutes then she approached to me and asked if there was something that I liked. She went to all the financing options and explained all the details as well.
Estellita good service
Jason was great! Super patient! I think I found my sectional! Five stars!! Chefs kiss!!!
Estellite cm service was wonderful would definitely 10/10 recommend
Estellita was an amazing guide in regards to helping me find a new mattress for me and my spouse !
Estellita was very helpful and found the perfect piece for us.
Jason was very attentive, it was a very smooth process.
Awesome customer service! Jason was very friendly and knowledgeable about the products! 10/10😉
Estellita was wonderful helping us through the whole process of buying our couch. She was very professional and kind.
Very friendly and knowledgeable.
Great experience. We received our furniture sooner than expected.
Estellita
Jason was PHENOMENAL!! He’s a very personable young man who helped me select some cool stuff and made furniture shopping fun! What could have been stressful was transformed into an enjoyable experience. 10/10 highly recommend!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
great store great service thank you Estellita. Very good help!!
Estellita was great to work with. Very patient with all my questions and my undecision. She also did her best to get me the best price. She was awesome!
Estellita was very knowledgeable of the products. She knew exactly what to show me after I told her how my home was set up.
Esrellita was super helpful when we came into the store to purchase a couch & walked us through the whole process!! 10/10 service
Estellita Good service super helpful
Looking to purchase recliner to match one we purchased from Ashley a few years ago our sales rep Amos Otis took time to research what we purchased so we could get a match. Great service.
ESTELLITA - Very friendly and knowledgeable. A pleasure to work with.
Thank you for assisting me with the purchase of our new furniture for our home. He even enjoyed my jokes!.. thanks again.
Jason was very patient and great to work with…
Jason was awesome to work with and very professional. He was helpful and explained everything. Thanks so much… we will be back
Estellita was a great helper
Jason was great 👍
Was very knowledgeable helpful and polite…
Estellita was a great help for us! She was amazing!
She had a great attitude and even offered a wheelchair to help me navigate thru the store. Great customer service
(Translated by Google) Estellite He gave me very good service, very excellent (Original) Estellita Me dio Muy buen servicio muy excelente
Estellita was a great help! Very friendly and helpful
Frank Drummer is an excellent salesman.He is friendly, energetic, knowledgeable, helpful, and polite. It has been a pleasure working with him on this and will request him for my future purchases.
Sarah was patient, knowledgeable, kind and efficient. Good experience thus far!
Very please with our purchase tonight. Mr Otis Amos was very passionate helping us.. Thanks for your help and passions.
Jason was great today. Very knowledgeable, answered all questions I had
Estellita did a great job ! She got what I was looking for and the best part it was in my price range.
Estellita was amazing. She gave us space to shop but was very helpful once we found what we were shopping for. We will be cooking back to Estellita for all of our furniture shopping in the future.
Awesome!
We walked in looking for a desk and was greeted by jason, which immediately read the room. He noticed us at the beds and immediately started to do his job but was very nice and cordial. Honestly one of the more real and truthful interactions I’ve had. Shout-out jason!
Estellita was very personable and pleasant. She was knowledgeable about the products I was interested in. I will ask for her help the next time I visit Ashley Furniture.
Estellita was absolutely amazing!! Didnt force us to buy anything today but built a lot of trust and definitely wanna come back
Estellita did an excellent job in providing us great service. Even stayed after hours to get the sell done.
(Translated by Google) Estelita is very good with the service (Original) Estelita es muy buena con el servicio
Estellita was very helpful and knowledgeable!! Thank you!
Estella was very helpful. She helped us pick out our new furniture for our new home.
Estella was wonderful and professional. She was amazing and helped us get our furniture after we were not able to get anything online. Make sure you visit her at the Orange Park Store!!
Jason was AMAZING! He is SUPER helpful, knowledgeable, and genuinely concerned with my needs! If you shop here don't take no for an answer for him to be your sales person!
Was looking for dining chairs and Estellita was very helpful when I came in! She was very friendly and made our experience enjoyable.
Estellita was amazing
Estellita great job nice talking to u today.
Estellita was great she helped my daughter with her dining room set! We will be back!
Amazing experience! Estellita was patient knowledgeable and gave me EXACTLY what I needed! Thank you!
- Estellita was very knowledgeable and well prepared for the possible challenges of our questions. - She explained everything and made sure that we understood the process and all options - Made our experience comfortable and painless. - Recommend.
Jason was very helpful and knowledgeable. He was extremely nice!
Jason on Blanding is great!! His customer service was top tier. He gave out good ideas when we couldn't make a decision which help with our decision. Stop by and check him out!!
Estellita is very kind and professional. She did her best.
Estellita, was very helpful and professional. I would like to see her again.
Estellita provided us with a great shopping experience
Satellite was absolutely amazing
Estellita was a great help in getting my new bed!
From the time first time I came in with my husband , we were greeted by Frank Drummer . He was very pleasant and helpful .
Estellita was great and very informative. She went over all my options to purchase.
Jason was awesome. Quickly connected with me as a customer, was relatable, friendly and outgoing. Was only planning on stopping in for a quick look around and ended up staying with him for nearly an hour. Great sales person
I felt very welcomed and definitely would come again if I ever need anymore furniture. Representative Estellita was very helpful in helping us find what we were looking for and informing me about the store in general due to it being my first time in Ashley.
Este llora did a very good job and helped us a lot throughout the process.
I had the pleasure of working with Debra Cox when I was looking for new furniture. She was always right there, but kept her distance. I never felt like she was hovering. I would highly recommend shopping at Ashley’s Furniture in Jacksonville, FL and to ask for Debra Cox!
Estellita was very professional and accommodating! Great service!
Walked in looking for a sofa. Ms. Estellita was very courteous and kind enough to show us around, gave us a whole bunch of information for future home. Looking forward to buying when the time comes!
Amos was an outstanding sales representative. Friendly, knowledgeable and not pushy. I would highly recommend!!!
Estellita was very knowledgeable, pleasant and assisted me with my every need! Go see her for any of your home/decor and furniture needs!
Jason was a great help. What an awesome employee!
Jason was a big help! Thank you for helping us pick out a couch
Estellita
Smaller showroom but lots to see. Our rep Jason was great! He wasn't pushy, he was knowledgeable and kind. Definitely check them out and ask for Jason!
Estellita is absolutely wonderful and I hope Isaac and I get to see her again ready for a purchase. She is wise and extremely knowledgeable about the pieces, material, dimensions, and aesthetics. Lovely experience I wish i could give her all of my money. Made us feel like family and not cash cows.
Estellita showed us around and was very knowledgeable and helpful, I'm currently just looking but I'm definitely tempted to come back and buy.
Estellita was very knowledgeable and professional. I provided Estellita with my vision and she took her time to provide me with all the available options and pricing. I will definitely be back again!
Great experience, service and great explanation of everything that I was interested!! Estellita was amazing! Will definitely be a returning customer!
Estellita was amazing and so sweet! Took her time and really catered to what I was wanting. Definitely recommend coming back because of her.
Jason M. is extremely patient, knowledgeable, and helpful!
We visited Ashley and if was a true pleasure having Jason as our “salesman “ he was patient, knowledgeable, and very helpful what he didn’t know he took the time researched the questions. $12000 later it’s was well worth every dollar. Thanks Jason M.
Estellita, my sale rep is very knowledgeable on the Temperpudic Mattress and Base that I purchased on today and was patient and kind.10 stars for her.
The experience with Estellita was amazing. We weren't ready to buy the same day, but we will definitely come back and purchase something from her!!
Estellita helped us and we had a great time and conversation. She was very knowledgeable about beds that we were shopping for.
Debra was very helpful in helping me find the best couch for my gaming room! 10/10 experience and customer service!
Great service, excellent explaining and helpful information
Nice, friendly and very helpful!
Great customer services was given and excellent quality merchandise.
Great customer service from Estellita
Great customer service from Estellita
Estellita And her manager did a very great job at helping me find what I needed and working with me to accommodate the customer. Very sweet and professional. The store itself has quite the beautiful variety.
Mrs Estellita Jones was very helpful and provided us with a no-pressure shopping experience.
Estellita had great customer service. She was very knowledgeable while helping select furniture. I am glad she was working today!
Estellita was very helpful and knowledgeable
Estellita was wonderful with her customer service 💯💯
Great place, great staff, very helpful and delivery was a piece of cake.
Service was amazing and Estellita was extremely friendly and knowledgeable. I will be returning to purchase my sofa
Estellita was very helpful with showing us what our options were and being very thorough with trying to help find what we needed, would definitely ask for her again to help us when we return
With Estellita, she was very helpful with all the information that she was able to give us. It was comforting in order to be able to roam then come to her with any questions we had.
Estillita was super patient and extremely professional, this Ashley experience was really great
Estellita was very helpful. Lovely place. Love the new chairs!
Estellita was a great help to us when looking for a mattress. Thank you again!
Large store. No one there to stay on your tail until you need them.
Estellita did a great job helping us
Love my sectional! Leather is great quality!
Estellita was very accomodating and helpful on our search for a desk. There werent many options on display, but her suggestions helped us make a second look over everything and we found something that worked great. She used all sorts of different resources and brainstorming to help us out. We went with a small table that will work as a desk better than the “desk options”.
My significant other and I were Helped by Estellita. She was immensely helpful in trying to find a desk or substitute for. I highly recommend.
Service provided was excellent. I would refer friends and family to EJ.
Estellita helped me today at Ashley. She was extremely helpful, knowledgeable, and personable. I will be back to work with her soon.
Estellita was very helpful and was very patient with me being picky about what I wanted.
Estellita did an amazing job assisting with warranty claim. Had to utilize credit approved by guardian warranty company and she was very helpful. She is also the one we worked with when we initially purchased the table. She is the best sales rep at Ashley. See her now you will not be disappointed.
Estellita provided great recommendations! Her service is excellent!
Estellita was so helpful while we were picking out a sectional for our new house. We told her what we saw online and she knew right where it was so we could try it out. She helped us visualize how it would look in our home and decide what configuration we wanted. She was friendly but gave us plenty of space to make our decisions. Excellent service!
Estellita at Orange Park Ashley was wonderful.
Came in with my mom to get some new tables They went out of their way to get us a great price.
Estellita helped me put into words what i like in a couch. She pointed me in the right direction to help me narrow down my choice which i found superbly helpful. Now i just need to decide on a color.
Estellita was very awesome with customer service
We got a great deal and our lady was very easy to deal with and very informative.
Estellita was extremely helpful and knowledgeable! I appreciate the time she took walking me through the store
Estellita helped us find the best sofa for our family. Excellent customer service!
Estillita is the best!! She helped us find the perfect sofa without pressuring us.
Great experience. Easy to navigate showroom with helpful sales reps who answer questions and make the buying process fast and simple.
Estellita love the attitude and her very kind spirit and knowledge of the store
Amazing thank you so much. Estellita was amazing and patient and all around such a sweetheart and I thank her for this amazing experience with helping me get furniture for my new home.
Great staff great pricing fast delivery was in and out of the store in less than 15 minutes staff found what I wanted without trying to sell me something I didn't want thanks
Estellita Jones was extremely helpful and supportive of our needs. She was very warm and welcoming when we walked in.
Estellita was our consultant and she made it feel like we’ve known her forever. It didn’t feel like a sale and that’s what I love being that I’ve been in sales myself for over 20 years. The manager Khoury was awesome as well. You guys should go see them, great deals and excellent service!
Estellitn was a wonderful help and made the shopping experience a delight and easier.
Randell was awesome when purchasing our couch and Sherri was fantastic purchasing our barstools! Ty!
Estellita, amazing personality well explained details on the furniture.
Very helpful, accommodating and informative.
Estellita treated us to an excellent experience and even provided us a special discount on our new sofa which was appreciated.
Estellita was very helpful. She showed me all the beds in store and in their system! I will ask for her when I come back.
Tameika did a great job, very professional, knowledgeable and went to her manager for additional discount off my sale.
Estellita is amazing. She is patient, informative, and so helpful.
Estellita she did a great job with her customer service. I recommend 5 stars
Estellita was very honest and helpful when picking out our couch. She was able to help us confirm our color decisions and put us at ease! We will definitely be returning to buy more furniture in the near future.
Estellita Jones helped us pick out the perfect couch for our little home. She gave us all kinds of tips for a color setting and everything. All in all it was a wonderful experience and will definitely be coming back.
Estellita Jones gave us great assistance in looking for the perfect furniture for our new house. Thank you very much!!!
Estellita did an amazing job of listening to us, then showed us different options which my wife ended preferring. Definitely would come back.
Wonderful experience. Estellita Jones was so sweet and very helpful!! She show us so many options and helped us visualize the room with the sectional we were interested in. And the quality of the furniture and the warranty was exceptional! Very happy with the service and product.
It was a stress free, no pressure purchasing experience. We were greeted coming in, but didn't get followed around by the sales trip until we had questions. Then it was more of a conversation about our needs & wants and what they had to offer
Quick easy professional experience with Estellits
Estellita is knowledgeable and wonderful! Very customer oriented and pulls all the stops!
Estellita was very nice and personable. Will definitely shop here again in the future.
Estellita awesome service
Estellita was awesome!! Answered all questions and helped me pick out perfect lamps and end tables!!
Estellita was great
Estellita was so very sweet and knowledgeable about the products on the sales floor. She helped me get the best quality peices in a price range I could afford. Thank you Estellita for being so patient and kind to me and my son.
Today we went into Ashley store in Orange Park So pleased to meet Amos the rep was very knowledgeable and patient he answered all of our questions! He did a great job. DJ
Great experience with Estela as our representative. We were able to receive a great deal on financing.
Estellita was very helpful and knowledgeable in regards to the merchandise
Estellita was super sweet and informative! She gave us the best service and explained the whole process to us and helped us understand everything more. Definitely request her if you're coming in to shop!
Jason was extremely nice and knowledgeable.
Jason was great
Thank you ,Jason M. your help today was most appreciated 🤩
This store has a beautiful selection of furniture in color palettes that exude a freshness of design and construction. The customer service is outstanding! I had the pleasure of meeting Debra whose professional and knowledgeable demeanor demonstrated laudable work when I purchased a bedroom set. A shout out also goes to Austen and Heidi for their stellar assistance as well!
Estellita.Very helpful and knowledgeable. Willing to work with us.
Estellita was amazing and very helpful!
Estellita was great
Will be back to purchase my king bedset! Great customer service!
Estellita has been a big help to guide me in the right direction Thanks
Estellita has been absolutely amazing. She was very insightful and thorough. Estellita made sure we were well taken care of. Thanks Estellita!
Very nice ,found exactly what I wanted and more, people were very nice there,!!!!!
Estellita was amazing very nice and informative
Estellita was very helpful finding the perfect furniture
Great product and Great customer service!!
Estella was very helpful!
Estellita was very helpful and warm
The quality of my living room set is outstanding. The process of buying furniture and delivery was excellent.
Friendly and fast service
Great Place!!
(Translated by Google) Little star excellent service (Original) Estrellita excelente service
very good estellita was very kind and very helpful in finding stuff we both like
Very helpful making sure we are able to find what we want and making sure we know how easy and good buying something from ashley’s really is. The person who helped us is Estellita
Estellita was s pleasure to work with, and did a great job comparing living room furniture for us. Thank you!
They tried all they could to get me to use my Ashley credit account… I did not want to. Sales Assoc. was very nice Prices were not displayed well or not at all
Estellita was wonderful and very informative when i went in searching for a sectional!
Estellita. She was great and very helpful
Estellita, very good service,
Estellita was very respectful and answered questions, gave us helpful information and made us aware of all sales and special pricing.
We purchased a new couch and Debra was extremely helpful in the purchase process and very friendly! The store is very clean and displays are put together very well! Will be coming back for future furniture purchases!
Pretty rooms displayed. Nice sales woman.
ms. brittany was so sweet and helpful! she helped us pick out a wonderful dining room table!
Estellita Did a great job with helping us finding a sofa.
Estellita was great.
Estellita was very patient with us while my mom decided what she wanted. Customer service was on point!!!
Estellita very helpful would recommend and definitely return for help
ESTELLITA IS VERY HELPFUL FRIENDLY. I HIGHLY RECOMMED HER.
Estellita was very helpful and understanding. Would recommend for any help and if you are looking for something particular Estellita would be more then helpful
Estilita was wonderful. It was a pleasure meeting you. You were excellent.
Thank you so much for making us feel so welcoming and helping us you’re amazing Estellita
Thank you so much for helping us it has been a blast a laughter Estellita you have been amazing helping us complete our home.
Husband & I purchased sofa bed-railings & 2 night stands from Debra Cox on Saturday July 22nd. Debra provided us with top notch customer service on our purchase. Debra asked us if we were interested in extended warranty instead of tacking price on to our purchase, Thanks Debra for your excellent customer service.
Good quality but salesperson was not very personal.
Estellita was awesome. Highly recommend. .
Estellita was a great help and super knowledgeable. Very professional and I hope to see her again the next time I come to Ashley’s furniture.
Estellita did a great job! Thank you for showing us around at different sofas
Estellita did a great job in showing us all different sleepers and pointing us in the right direction for ordering our next sofa.
I'm very happy with the product. The sales person was great and the team that delivered and setup the furniture were OUTSTANDING!!
Estellita was Very kind and courteous prepared and information readily available
Came to find a matching nightstand to a bedroom set we purchased over 5 yes ago. Estellia knew exactly what set we were talking about and was able to help us. She was very friendly and knowledgeable.
Estellita was very sweet and helped us find what we were looking for. Would definitely recommend coming by and seeing her.
Estellita - she is awesome!
Estellita was an amazing consultant to help us out during our search for the perfect bedroom set. She was very kind and we can’t wait to see her again for another purchase.
Went in to order a king size bed frame. $861 later. We pick up the frame from the warehouse. Get it home and it's damaged particle board. We have a king size bed they weighs over 100lbs. I was afraid it would not hold us safely. We called the store the day we picked it up and told them the finish was peeling off and dinged up and we were not satisfied. We were super mislead by the sales woman. We were told to pick something else out. We did not want cheap particle board furniture. So what do they do... Charge us a 25% restock fee. Are you kidding me? It was brand new... Never again will I go to this store! Havertys was happy to take our business and it's real wood!
Estllita was extremely helpful in showing us different affordable options for a new couch.
Estllita, was very nice and helpful. If you have kids great lady to work with
I went in looking for a king bed and had great experience with Estellita!
Estellita Jones was a superb salesperson and great eye for design and detail.
Estellita Jones was very patient and helpful. She helped us decide which pieces would work best in our home. Excellent service! We will be back.
This Ashley furniture store has the most integrity. I have any furniture store I’ve ever been to. Khourty is a phenomenal person it was extremely helpful with helping us and fixing a situation that was created by another store. He is friendly, honest, knowledgeable, intelligent and informed. I have never thanked anyone that many times for being so helpful. Thank you Khoury. You are the reason for your success.
Estellita was great her customer service is well above all means definitely will deal with her again for our next purchase.
Experience was great ,Tellita was great!!!
This lady Estellita she was super nice to us. She did her best to help us thanks to her.
Estellita did amazing and provided outstanding customer service
Estellita- was amazing at giving us all the options and helping us decide what would fit in our rooms. She was very knowledgeable can’t wait to work with her in the future. If you go to the Ashley furniture in orange park ask for her.
Randall was very knowledgeable with all the furniture we asked about. His recommendations were spot on. He was very informative and we felt comfortable with his suggestions and style.
Had a great experience buying a new mattress with Shawn. Very helpful, patient and knowledgeable. We never felt like he was selling us anything and that he genuinely wanted to help us choose what was best for our needs. Very happy! Thank you!
Estellita was very amazing an so helpful . Very great experience !
Estellita Great service and a friendly smile
Estallita is AMAZING. She really took her time to help us find what we were looking for. She was patient and funny. Usually furniture shopping is a nightmare because all the people want to do is sale sale sale! She literally cared about what we were actually looking for. I would most definitely come back here and recommend her as well as the store. Thanks Estellita.
The service was excellent Ms Estellita was very helpful and kinds. Will definitely return 😊
Estellita was sweet and considerate also patient. She helped us solve our issues from our order. Very grateful.
(Translated by Google) Estellita was very good at serving us with great patience and good prices (Original) Estellita fue muy buena atendiendonos con kucha paciencia y buenos precios
Service was excellent 5 stars is not enough.
Estellita was spectacular and needs a raise!!!!!!!!!!
Great job today estellita was wonderful help us pick the best bed for our new home. Thanks From the brown's
Professional, friendly and helpful!
Estellita was very helpful. She went above and beyond to help me with such a major purchase for my new home. She even took the time to draw a diagram for me of how the furniture will look in my home!
Great help from the furnishing consultant Estellita!
Estellita was so extremely helpful with helping my best friend and I a coach! Thank you so much
Estellita was very helpful and gave us helpful information.
Frank Drummer, was great, and I will return..
Estellita, was very knowledgeable and pleasant to speak with. I will most definitely be back to see her and refer my family and friends.
I enjoyed my experience. Very lovely lady estellita was awesome. Showed some very nice pieces. Took the time to show us everything we needed to know.
Estellita was friendly, helpful and not pushy. I would work with her again.
The customer service was excellent. Our sales associate Sarah was amazing and easy to work with.
Amazing experience. Our sales associate went above and beyond and made our shopping experience memorable.
Brad was great and helped me get the best price
Estelitta was awesome! She was very patient with our questions and explained all the options!! We are very happy!
Fine and professional assistance from Estellita! Love her help and dedicación to assist me on finding what I was looking for :)
Had a wonderful experience with Sean. Great personality and positive attitude, pleasure to do business with him. Would definitely recommend him to anyone coming into this store.
Estellita
Estellita was the most amazing! she never made us feel pressured and really wanted us to be happy with our purchase! we will definitely be recommending to anybody with furniture needs!
Debra was very helpful. She showed us all options we were interested in as well as giving valuable information. She was knowledgeable about the material and extra features. Debra was also able to give us a good deal. Very happy!
Worked with Deborah. Friendly and patient! Got us a great deal!
Estellita did a great job of assisting me in my search when I wasn't sure what I was shopping for. She educated me without stalking me. Very good service and advice
Brad Barrett has outstanding customer service! Would highly recommend.
Store was great, and staff was very helpful. Sarah and Austin help us and got us a price we couldn’t refuse! 10/10 recommend paying them a visit if you have a need for furniture!
Sarah and Austin was a good help getting us the couch we wanted, and at a great price. We just couldn’t say no!
Estellita was a wonderful help.
Sean Clark made our shopping experience a breeze. He had great customer service and knowledge of products. He was very friendly and personable, while helping guide us to what we were thinking about. Then let us look around for better options. He listened to our wants and needs, and recommended great products and we were able to get everything we wanted. Thank you Sean!
Had a great experience with Sean Clark. Great customer service and great attitude. He was very honest and listened to our wants and needs. Let us shop at our leisure and was very helpful and knowledgeable when we had questions. Thank you Sean for the experience. Five stars to Sean and the sales team but a zero to the delivery department. I recommend picking your purchase up yourself or try not to have anything delivered after it’s been raining, they will refuse to deliver because of puddles. The delivery divers and Andrew the “manager” are very unprofessional, uncaring and just down right rude. Purchased most of my home furnishings from Ashley’s but because of the horrific experience with the delivery service, I will no longer be a customer.
Brad was amazing. Very helpful to my family in purchasing a new mattress. Ask for him, you will not be disappointed.
(Translated by Google) Little star was very good!! Thank you! (Original) Estrellita was muy Bien!! Gracias!
Very good …sky
Estellita was extremely patient and answered all of my questions. She helped me decide on a couch and made the entire process easy.
Estelleita was very helpful and gave great service!! Thank You
We had a lovely experience shopping for a couch at Ashley Furniture. When we first walked in Randall greeted us. Since we had never been in an Ashley Furniture, Randall gave us the run down of where to look and the easiest store route. We found the couch we loved and he helped us get the process started!
Estellita was so helpful the minute we walked through the doors! She helped us find the dining chairs we needed and had us all set to go quickly. We definitely will be coming back to Estellita to buy more furniture!
Ask for Brad gave us big discount
Estellita was great and super helpful.
Estellieta Very friendly, gave us space! Loved working w her!
Estellita was very patient and knowledgeable with us.
Estellita Jones - Did a great job showing us around , and picking out great matches to our needs.
Estellita gave Great service, very attentive. That tempurpedic tho
Great help got us exactly what we needed , very knowledgeable
Mr.Frank was extremely helpful & treated us like family. Highly recommend this store, but him as well. He will be my go-to guy for all things furniture related. We couldn’t have had better service ❤️ stay blessed Mr. Frank.
Este was great very knowledgeable and informative. Extremely helpful during out visit.
Este was great and very friendly. We will be back.
As for brad he gave me a HUGE discount, and I’m extremely happy with my purchase!
(Translated by Google) Friendly and very specialized in her work, she treated us with great sincerity and experience to all our doubts, thank you Mrs. Estellita 💛♥️♥️♥️♥️ (Original) Amable y muy especializada en su trabajo nos trató con mucha sinceridad y experiencia a todas nuestras dudas gracias Señora Estellita💛♥️♥️♥️♥️
Brad Barrett is awesome customer service rep, very friendly, helpfully and knowledgeable. Anytime you go to Ashley‘s just ask for Brad Pitt. Lol they will know who you talking about.
Brad is the best thank you for everything
(Translated by Google) stellita. Excellent attention. It was very helpful. Thank you for having employees like her. With a lot of patience 🙏 (Original) Estellita. Excelente atención. Fue de mucha ayuda . Gracias por tener empleadas como ella. Con mucha paciencia 🙏
(Translated by Google) Estellita was very helpful, and her attention was excellent (Original) Estellita fue de mucha ayuda, y su atención fue excelente
Brad was terrific
Came in this morning to purchase an end table for my living room as the sales rep, Estellita, was very helpful. I found the same exact table online cheaper and they matched the price. Very informative and knowledgeable so will definitely be back again to purchase again from her
Brad Barret was great guiding us , provide recomendations, friendly , definetely will like him agáin as host
Brad was an awesome host. He was very attentive and we found what we were looking for. Would recommend!
Estellita was an angel!!! Great dining table and chairs!!
Estellita was awesome!!! Great service, great price!!
Ms. Estellita greeted us at the door and was very helpful and knowledgeable. Great service overall. We would definitely recommend Ashley Furniture and Ms. Estellita.
Brad was very helpful and knowledgeable
Ask for brad he’s awesome!!!
Brad is always awesome
Randall Tisdale completely awesome and helpful.
Randall rocks! Explained what I wanted and he showed me many options! Nice clean and quiet store! No loud speakers!!
Estellita. Really good service.
Estellita. Very good service
We just worked with Estellita for the second time and have nothing but great things to say about her. She’s very knowledgeable and gives you space to browse and think.
Esteille was very helpful
Estellita was wonderful! We’re so happy with our new sectional and are thrilled about the deal we got.
The staff was very helpful and accommodating. Made a lot of suggestions and helped us stay within budget
Brad was very helpful and got us great deals on what we needed for our new home!
(Translated by Google) Very. Good attention I want to return (Original) Muy. Buenas la atencion quiero volver
Estellita is very good on customer service
Brad was so terrific and was extremely helpful!
(Estellita) Had Great Service and Showed me great Hospitality. Recommend to all
Aso for Brad hé is Great
Had a lovely experience today thanks to Debra C! Give her a request when shopping, was very sweet!
Estellita was extremely helpful.
Estellita was very helpful with helping us look for a new couch!
Estelita is very good, Thank you!
Estelitta was awesome
Outstanding experience, Brad was a great salesman and extremely helpful!
SandyJameel made our experience a delight. Thank you Sandy for providing us with superior service.
Really good service and mister RANDALL TISDALE is a really nice person, he help me and my husband to find the perfect furniture for our home! Really nice person and the store is super big, clean and have good deals!! Thank you so much!!
Great Custumer service
Estellita, she was great from beginning to end.
Especially Estallita very informative of the products.
I had a great experience with Brad. Very knowledgeable and simply a pleasure to work with. Ask for Brad. Thanks again Brad!
Brad was great ask for Brad for all your furniture needs
Estellita is one of the most amazing sales people I have ever dealt with She is very attentive, very personable and very knowledgeable. I would recommend her to anybody that is looking to buy furniture. Thank you so much for helping us out. You are amazing.
Estellita was very knowledgeable and provided us with fantastic service. When you come in ask for her!
Esatelle, was helpful and easy to work with.
Brad was great, very helpful
Estellita
Estellita, was very helpful and patient with me. I will definitely come back and see her
We just moved into the area about a week ago, and we went into buy a bed for both our daughter and ourselves. Debra at the store was very kind, professional, not pushy and patient. She listened to our questions and answered them efficiently and knowledgeably. She was honest about how long it would take to get the furniture, and I was especially impressed by how personable she was with my teenage daughter, as she decided which bed fit her personality.
Update: A few weeks back I visited the store near closing time, I quickly looked and picked out a sofa that I was looking to purchase. I was working with Estellita during my visit. When I was leaving Estellita took my information to give me a call later for a quote. Before I COULD LEAVE THE STORE, she made me put in a 5-star review that included her name. I had a big issue with that because she did not do anything to warrant a 5-start review. She told me I will give you a call tomorrow (even though it was her day off, I said enjoy your day off). Here we are weeks later, no call from her. I have a new couch from Rooms to Go and could not be happier!!!! First Review Estellita is Outstanding!!!
Good experience Estelitta was great and a lot of help, very helpful
Estellita was a great help,and is so patient with us. Thank you so much.
Estellita Jones she is very good taking care customer. Thank you very much
Estellita provided me with an exceptional customer service and help me pick our dream recliner sofa. Thank you so much for all your help. Highly recommend buying from Ashley Furniture
Estellita was very knowledgeable and helpful
Estellita. Very kind and patient. Very good saleswoman. Good impression the second I walked into the door. Thank you!
Estellita she is very good helper
Estellita, offered great service took her time to explain and answer all of my questions. Thank you!
Where can i start i came in the Store before the Closing of my House and talk with Val she is so pleasant and helpful. I had a hard time making decisions, but told her I had to wait to my closing. We set up a date to come back as I close on my house and took the time again to show me all through the furniture that I wanted and agreed to, she is so warm and helpful. If I look for anything else I will mąkę sure to look for Val on my next furniture, shopping spree. You go, Val 👍🏾❤️
Estellita assisted me with selecting new living room furniture and gave me an extra discount. Highly recommend.
Debra greeted us at the door and ask what she could help us with. We told her we were looking at end tables and we told her we'd like to look around. She said she'd be available if we needed her, and that she had a tablet where we could look at more. We found a set we liked, but wanted to make sure elsewhere, so we told her we'd probably be back. After going to other stores and getting lunch and thinking on it, we decided to come back and purchase them from Debra Cox since she was so helpful the first time with looking things up for us to see what our best option was. She's not one to pressure or follow you around when you want to look on your own. And right when we needed her, she was there! She was great to work with. Thanks!
Great service , lovely decor and I have finally got some furniture!! Thank you Estellita for your kind help.
Estellita was great today, a big help thank you!!
Estellita Was wonderful.
Estellita was helpful and kind while we looked for new living room.
Sara was amazing today. She helped me put together my loving room and I am so excited. She was very knowledgeable and very kind.
Sarah was super friendly and helpful! We’ve been looking for a new couch for years and she helped us find the perfect one. Come see her!
Debra Cox was amazing and made my furniture shopping experience stress free! She was extremely helpful in helping me furnish my entire home after my move. I would recommend her to anyone looking for furniture!
Frank is a great person to work with.
(Translated by Google) this licta Very good and friendly very nice experience (Original) Este llicta Muy buena y amable muy linda experiencia
(Translated by Google) stellite Very good she Very cute and kind (Original) Estelliita Muy buena ella Muy linda y amable
Give Sean a raise!! This man went above and beyond showing us the beds & mattresses. You can tell he loves what he does and we honestly felt like buying everything in that store because of him.
Estellita did an amazing job with breaking down everything in details. Definitely helped me during my visit to Ashley’s. Took her time to explain everything.
Randall was a great help to us in purchasing furniture for our new home. Extremely knowledgeable and patient, I highly recommend visiting this store
Estellita was extremely helpful and polite. Will return when ready to buy
Frank Drummer is fantastic he helped my wife and I find our first couch and when it was delivered and turned out to be too big for our living room, and we came back he was able to help us find and exchange that couch for a new couch that fits perfectly in our living room. Going above and beyond as as a sales associate we will be coming back for more furniture needs in the future
Frank Drummer was absolutely amazing helping us to find the perfect couch. He has gone above and beyond to help us find a couch to fit our lifestyle, our living room and our budget. I will be back for more furniture purchasing from him!
Val is Simply Ashley Furniture. When first walking into the store we weren’t sure what to expect . Let’s just say all expectations were met and then exceeded them. When It came to helping my family find furniture she focused on getting us the most quality for the price. She listened and questioned to get a full understanding of our needs. She’s the reason I’d Recommend Ashley’s furniture to all my friends and family.
Val was great and went above and beyond for us
Estellita, was a excellent sales person, looking forward to coming back to do some business with her, she was kind and answer all my question
Estellita is a gem! She was very patient and helpful.
Mr. Drummer is absolutely great!
Sean clark was very helpful. He got us in and out and with exactly what we wanted. Hey, op store, fix your stores AC!
Debra was amazing. We were very unsure of what we wanted and she was very patient throughout the whole process.
Absolutely a savior! Great timing, great energy, great experience! Estellita is amazing at her job and knows what she is doing. She will save you money!
ESTELLITA was very helpful and gave lots of options for our space. She was awesome!!
Estella is the best.
Estellita was wonderful to work with. Knowledgeable and friendly
Estellita was awesome I recommend coming in to see her she's very helpful!
Estellita did an awesome job greeting us and showing us aeound the store. Excellent service
Estellita was wonderful
Excellent service and awesome staff! Sean was very friendly, helpful and professional!
Awesome experience!!! Sean was so helpful and knowledgeable, I will be coming back
Very friendly and helpful service from Estellita!
Great sales person. Very knowledgeable.
Estellita was Very nice friendly and knowledgeable
Estellita was excellent. Good customer service.
Debora Cox was excellent. Debora's customer service was very professional and her personality was awesome. Debora is a nice person and helpful. Many ☺ to her.
Estellitn, was great. She provided exceptional customer service.
Estellita-great sales person-very knowledgeable and helpful. Will certainly come back again to purchase once we can confirm measurements dining space.
I walked in to Ashley’s Furniture just browsing for furniture and thanks to Debra helping and answering all my questions and I decided to make a purchase.
Wonderful experience, fully informative happy with purchase thanks to Tameika
Good experience Estellita Jones
Estellita Very knowledgeable salesperson very friendly and patient
Sandy was awesome! Made buying hassle free!!!
Sean Clark was an amazing associate. We will definitely do business again just because of him.
We absolutely loved our experience with Ashley of Orange Park. Sean was professional and friendly and helped meet all of our furniture needs. If I could give them a 10 out of 10 I would!
Purchased a mattress, power base and bed frame. Estellita took her time in explaining everything and made appropriate recommendations. Having worked with her before when I bought a couch last year, I was very pleased to get the same top notch and caring service. Thank you!
Estellita help me to find the right recliners for my home thank you
In February, I purchased a sectional sofa from customer service rep, Debra Cox. She was professional, informative and very helpful. I have since gone back and purchased an end table and a sofa table. I requested Debra Cox to assist me again because of the pleasant experience I had before. She did not disappoint. I truly appreciate her care and assistance.
When we entered the store, we were warmly greeted by Valerie. She was awesome and made our shopping experience easy fun. A week after our purchase, I went back to the store, asked for Valerie, and made a second purchase.
Coming into Ashley's I was greeted by Val. She had a friendly smile and I knew she wasn't going to be a pushy sales person. She had a great energy and she did not disappoint. I came in with specific needs and she did everything she could to meet those needs while giving me the space to ponder over things. But she stood always not to far away where if I had any questions she was there. A great asset to Ashley's a very wonderful experience.
My experience with my sales person Valerie at the Blanding location was outstanding! She was soooo helpful all the way until my items was delivered. Any questions I had after my purchase she was such a big help. I will be asking for her each time i come.professional and was such
Very nice place for variety furniture. Miss Valerie, she is so patient and help me a lot! Highly recommend for everyone~
Estellira Was a great salesperson, helpful, to get our furniture for our home to be delivered as soon as possible 👍
Estellita Highly knowlegeable andi professional Service without being pushy
(Translated by Google) ESTELLITA IS AMAZING (Original) ESTELLITA IS AMAAZIINNNGGG
Estellita was Excellent Customer Service and very Patient very pleasant I would send anyone to Her just for her friendly and beautiful Spirit. We pray that GOD continue to bless and cover her life just for being a people person
Very nice and professional Mrs !Estellita and also she was very courteous and great energy with a beautiful smile and personality!
Estellita was so kind and helpful! Will definitely be back to shop soon.
Good service and visit again
Estellita was great and was able to answer all our questions!!!
Ms. Estellita, was very helpful and great to work with. I would recommend going to her for help finding the right furniture.
Ms. Estellita is very knowledgeable and was very helpful in helping me and my husband pick out new furniture!
Estellita was very friendly!
Thank you estellita for your help today
Our consultant Estellita helped us find the perfect living room for our new home! Great customer service and support from her!
I love my consultant Estellita Kind , patient, and very professional
Went to Ashley’s on blanding and Sean Clark was my sales associate. He was wonderful. I was looking for living room furniture with specific requirements to meet my needs and he was so friendly and patient helping me to get exactly what I wanted. This is the best experience I have had buying furniture. Thanks Sean you are fabulous.
Estellita was super helpful..
Estellita was great and extremely helpful!
My sales person was knowledgeable about the mattress that I was purchasing, my overall experience was five plus stars. Thank you Frank Drummer!
Thank you Sean Clark Best service ever😊
Joseph was very kind and helpful, he made it easy to get exactly what I wanted!
Debra Cox was a wonderful help to me and help educate me on the items within the store. Store is neat and orderly! 5 stars and military discount
Sean Clark was great! He throughly went through the process of the purchase with us and sat down and went into deep detail on every question we asked. He was not pushy which made us come back to the store a few weeks later and asked for his assistance.
Estellita was very helpful and kind, attentive to our needs.
She was very helpful and personable. Great job!!!
I came with my mom looking for new furniture for our living room, and Estellita was the best by giving us good options and ideas!
(Translated by Google) ESTELLITA YOUR SERVICE IS EXCELLENT, VERY GOOD ATTENTION. IT IS THE BEST (Original) ESTELLITA SU SERVICIO ES EXCELENTE, MUY BUENA ATENCIÓN. ES LO MEJOR
Totally disappointed in customer service. Since November we bought the bedroom for my daughter's wedding gift, knowing that the delivery was in March, they make the delivery in parts that do not comply. and right now they have to sleep on the floor on her mattress. 😡 because parts of her bed are missing. I have tried to communicate several times and there is no one to answer. I WILL NEVER RECOMMEND ASHLEY FORMITURE TO ANY FRIEND
Estellita Was very nice and quick and helpful. Very friendly. Nice match for what we wanted.
Estellita was amazing. Very hopefully and kind woman. Will be coming back just because of her !!
(Translated by Google) Stellite (Original) Stellita
Sean Clark was AMAZING! His wealth of knowledge, paired with a genuine desire to help his customers make the best possible purchase to suit their needs, is why we will never shop anywhere else for a mattress! We will absolutely be back as we upgrade other furniture items, but only if Sean is there to help us!!
Had a wonderful buying experience! Debbie was awesome!
Ms Estellita was very nice. She explain everything about the furniture that we looked at and more. Very negotiable,not to pushy . I was very pleased with her personality.
Estellita Excellent communication and good service
Estellita was great thank you for our experience
Sean is great!!!
Estellita was great. She talked to us about different options that were available. She was patient and very respectful. We would definitely come again👍🏾
Ms. Estellita was very helpful and knowledgeable about the products in the store. She made you feel very welcome. Would definitely recommend to family and friends.
Estellita was so pleasant and she helped me find the best deals that fit my budget. Thank you so much
Debra Cox is my go to person. She's a pleasure to work with and is very knowledgeable and helpful. A customer for life.
Estellita was great to work with. Very quick and was able to get what we came for. She was a pleasure to speak with.
Frank Drummer was amazing to work with. Very knowledgeable and made me feel very comfortable with my decision and purchase. Thank you Frank.
Estellita was Fantastic
Estellita
Estellita was very helpful and respectful allowing us time to look. We left with lots of information to help in our decision making.
Estellita is amazing! Took her time in finding the perfect sectional for us. So much help. Thank you, Estellita!
The store is neat, clean and well organized. The young lady was accommodating, very courteous, nice and accomodating. The prices are not for those on a budget.
Estellita was very helpful and help us get our furniture.
Estellita was amazing help. Thanks so much
Estellitta(EJ) is very knowledgeable and willing to go over and beyond for excellent service. It's always a pleasure visiting/shopping this location.
Estelltta was very helpful and knowledgeable about the products. We enjoyed working with her.
Estellita was very pleasant and attentive. Very nice experience!!
Ms. Estellita provided valuable guidance when we were looking to furnish our new kitchen space. We had no idea where to start and were feeling overwhelmed with the options available to us. Upon recommendation from a friend, we reached out to Ms. Estellita for help. She took the time to understand our needs and preferences, and helped us select furniture that would fit our space and taste.
It was a pleasure working with Frank Drummond. He provided exceptional customer service to my son and I during our visit. I would recommend him to other Ashley customers.
Estellita Jones was very knowledgeable and helpful!
Estellita was very helpful.
Mrs. Estellita has been beyond amazing. She took her time thinking through scenarios, measurements with tape a measurer, counted tile in our photos help us determine the space and best size furniture to fit in it. She didn’t rush off like other salespeople after they realize you aren’t an easy sale. We love her and we need her in our everyday life!
Great tour and wonderful customer service from Estellita
The most amazing
Estellita was a great help!
The best!!
Estellita greeted me at the door. She was a great salesperson. I recommend her for great service.
Came looking for a deal on Bedroom set, met Estellita, she was very patient with us going back and forth with pricing, finally we agreed. Estellita provided us with top notch customer service, we give her 5 star rating for service. Thank you !
Wonderful customer service from Estellita. She was patient and offered to price match my bed. Glad she was my rep.
Estellita was extremely helpful in purchasing our recliner!
I had a quick and helpful experience picking a recliner with Estelita
(Translated by Google) I loved the kindness of Mrs. Estellita Jones, very very patient and kind 😻😻😻☺️☺️☺️10 out of 10 (Original) Me encanto la amabilidad de la señora estellita Jones muy muy paciente y amable 😻😻😻☺️☺️☺️10 de 10
We went back to Ashley for our 2nd purchase. We were R2G for everything.. but so happy we are Ashleu now. Love our couches. Just purchased a dining buffet and a bedroom suit. Valeria helped us with our choices. She is knowledgeable about all of the things we looked at. Very personable and friendly. 5 starts all the way!
Estellita. Are service was great and she was very helpful too help us out.
Sara at Ashley store great sales person . 6
Estellita was very helpful and gave us great information!
Very helpful, great information.
Estellita. Pleasant and extremely helpful
Estellita was excellent. I was greeted when I walked in the door and had custom-tailored advice that made me feel like I wouldn’t be able to afford anything in the place! She was able to find me what I was looking for, in my price range. She gave valuable advice both for my purchase and for a warranty claim I had. Highly recommend, especially when shopping on sales weekends, such as Presidents’ Day.
Estellita was very helpful! Gave us a lot of information and helped us to find what we needed at a good price point!
Randall was Very good customer service helping me with my mattress. Thank you so much
Estellita was great
Estellita was a very nice and knowledgeable representative was a great experience.
Estellita Jones was great
Estellita was amazing! Very kind and accommodating.
Debra cox was fantastic
Sales person very helpful. Estellita
Estellita was very knowledgeable and friendly.
Sandy was amazing! Thank you for helping us pick between all the couch options with our crazy questions! Great experience!
Deb was super helpful and friendly!
Estelita was wonderful! Very patient and pleasant. She answered all of my questions!
Estelita was very helpful and patient with us the entire time we shopped
Estellita was outstanding. A pleasure meeting you your customer service was great!
Estellita was amazing, very knowledgeable of the products and willing to go the extra mile. Thank you for your help!
Estellita was great helping us find what we were looking for.
Estellita was fantastic! She was a great help.
Awesome experience. Estellira was extremely helpful and very knowledgeable of the mattress. Looking forward to getting our new mattress. 😀
Mike D. was great. No pressure and attentive. Happy with the service and I know I’ll love my chairs
Nice selection of furniture, Sean was the best, very friendly, helpful!
I had frank drummer as my sales person and he was very nice and did all he could to help me.
Estellita was awesome! This was an unplanned stop and so glad we did. She was helpful, friendly and knowledgeable. Thank you so much Estellita! You really are a star!
Victor was amazing! So attentive! Thank you Victor!
Frank is the only person we will work with! He was extremely patient with us. He went out of his way to provide several options. We will continue to work with him!
Great job handling the sale. Deborah Cox demonstrated the ability to find the right answers when questions arose about the order.
Great customer service and fast delivery
Estellita was so helpful !
Got what we needed today, Great service and helped us all along the way!! Thanks to our sales man Frank Drummer 😁
Estellita was wonderful. She was very informative, patient, and helpful
Great sales experience.
Estelita was super helpful today. She find exactly what we were looking for.
Estelita was awesome. We will be back to buy from her.
Estellita 2 thumbs up
Estellita was very helpful and knowledgeable.
Excellent service from Estellita
She sold us a table thats on sale 😁
Estellita at Ashley was extremely helpful! She was available to answer questions, review options, and show us tentative delivery dates all the while letting browse comfortably!
Estellita was very knowledgeable and helpful! Definitely recommend!
We walked in Ashley this Evening just looking and Mrs. Estela helped us out looking some Beautiful living room sets. And she truly was very helpful in picking out something that we may consider if the measurements of the furniture would allow us to purchase. She was very helpful to my wife and myself. Thank you Mrs. Estelle for your help.
Estellita is outstanding, very helpful and professional. Definitely will be returning!
Debra was great, helped me out a lot! Ask for her when you come
We said we would not shop at Ashley again due to a bad customer service situation in the past. After a year we decided to give them another try. I have to say Valeria E at Orange Park, FL store is the absolute best sales person for customer service and all around personality!! She goes above and beyond touching base even on her off days!! She is the only reason we decided to buy at Ashley again!! Thank you Valeria!!
We had an extremely pleasant experience with Debra. She was extremely knowledgeable and helpful with finding us everything we were looking for and for the best deal possible. We would recommend her to anyone!!
Estellita was amazing! I am a college student that doesn’t make much and she was willing to work with me and my budget. Definitely recommend her!
Estellita talked like we have known her for years.
Estellita was very helpful and great sense of humor. Enjoyed our experience with her
Estrellita was great and fun to do business with.
Sean was very knowledgeable and easy to work with. Very healpful
I found the perfect recliner for my elderly aunt. The salesperson was exceptional. Delivery was on time and very smooth.
This store has a nice selection but they not stand by their product and their manager yesses you and makes promises that are not kept. We bought nearly 5k in furniture from this location and the couch they delivered was and is broken and they will not replace it - don't buy from this location as their quality is less than Rooms to Go but their prices are double. If they do the right thing and honor their own policy, I will gladly update this review.
Sean was awesome!! I love a no pressure salesman. We bought a new purple mattress, frame, and adjustable bed. Can’t wait to sleep in our new bed. The manager that assisted with the financial looking up named Brenda was great as well. Great Team Ashley furniture has.
Val was AWESOME
Estellita
Joseph was able to greet me and quickly found options that would work for me. He explained all the features and options. He kept in touch while I checked out a few other stores. He was able to get me set up with financing quickly. All in all an enjoyable shopping experience.
Had a great experience at the Ashley Furniture on Blanding. Frank Drummer was our sales guy and he was great. We came in and found some furniture we like but wanted to go home and think about it. Frank never pressured us and totally understood. We came back the following week and bought the furniture. Highly recommend going in and having Frank help you 😊
Estellita provided great customer service while choosing and purchasing my sofas.
Great customer service from Estellita! Very helpful and informative, made our experience very easy!
Debra was kind, knowledgeable and professional! Come see her at Ashley’s Furniture on Blanding Blvd
Valerie was more than exceptional. She was able to find me exactly what I wanted while staying in my price point. There were details I was not able to find online that she was able to provide me. I will never shop online as long as she is working there. Thank you for being so amazing Valerie! When you stop by the Blanding location be sure to ask for Valerie…you will not be disappointed.
Brenda was very helpful with helping us make a selection for our new home! She is very pleasant to work with & provided great customer service!! We enjoyed our experience.
Estellita is very good and just wonderful 2nd time doing business with her will be back
Mr and Mrs Jones had a wonderful visit with Sean on 1/28/23. He was very friendly, easy to talk with, and looked out for our best interest. We highly recommend. !! Thank you Sean!!!
Estellita gave us all the attention and help we needed. Best service ever buying furniture. :) We definitely will come back.
Valeria was amazing and very knowledgeable. Very pleasant experience!
Valeria was the best! Very helpful!
Valeria was the most helpful!!!
We walked in not really knowing exactly what we were looking for. We were greeted by Brenda and let her know we were just kind of browsing for living room and bedroom furniture and we felt confident we would know it when we found it. She asked us about our lifestyle and we let her know we have 3 kids and love movie and game nights. With that she took us to show us “her favorite sectional” and get our thoughts. It was an immediate yes from us. Throughout the entire shopping experience Brenda listened to our wants and needs and made sure to address them all. We ended up purchasing a new sectional, ottoman, recliner, and mattress set with her help. We will definitely be back.
Debra Cox was awesome. She was pleasant and not pushy. We walked in having an idea of what we wanted, she pointed us in that direction and we found what we were looking for immediately. Thank you Debra for a great experience at Ashley.
Very detail-oriented and helpful. Estellita Jones is awesome.
Estellita helped me pick out my new dinning room table she was very helpful and friendly she took her time and helped me pick out the perfect table and chairs for my new home !
Randall was very helpful in helping my mother and I find some furniture for her living room. He walked with us around the showroom to make sure we found the best fit for her and talked us through every step of the process to make sure everything went smoothly.
Estellita excellent service very use her again
Estellita was great my wife and I found her service very helpful we will definitely be coming back to Ashley Furniture for more of our furniture and decor needs around the house.
Popped in to look at couches and was greeted by Sarah. She was very polite and showed us around the store. Ended up buying a whole furniture set for our new living room.
Great job Sandy!
Estellita was very patient and helped us find the furniture pieces at the best prices. She was very helpful and professional. We will be back to Ashley for more purchases! It was a wonderful buying experience.
Valerie was very knowledgeable and helpful thru out my visit to your store. She helped me with my furniture purchase. Very friendly
Estellita; this Sales Lady was awesome, sweet, carrying, helpful and the best.
Valerie was very helpful in my search for the perfect loveseat recliner. She was friendly, and knowledgeable. I feel I got the best value for my purchase.
Estellta did very well
Valerie was amazing with helping us find the right furniture and mattress we needed! Thank you so much!
Estellita was very friendly and attentive. She didn’t hover and pointed us in the right direction
Estellita was very patient with us on deciding which bar stools we needed as we couldn’t decide on the style we wanted. After showing her pictures of our counters she was able to show us different options and we were able to make a decision and get ones we liked! Thank you!
Estellita was very pleasant and not pushy at all. She asked our respective ideas and provided a recommendation that met both of our needs. She was very professional and knowledgeable.
_Estellita Jones , great job will refer
Debra was great! Furniture and customer service superior.
This is the third time I have purchased from Ashley's on Blanding Blvd. in Jacksonville since I moved here in 2021 . My sales person Debre Cox is amazing patience and the main reason I go back . She is an asset to Ashley's Thank you Debra Cox
Great experience with Estellita and Austin. I'll be back.
The staff was very friendly. There was no pressure to buy. They worked with us on pricing. At one point, she even said to us that she'd leave us for 5 minutes to talk it over without the pressure of her being there.
(Translated by Google) little Star excellent attention 💯Competitive (Original) Estrellita Exelente atencion 💯 Competitive
Had the great pleasure of meeting Sarah today. She was very informative on the products we were interested in. Thank you Sarah for all your help. Kayla was also great!
I worked with Sarah today on a new bedroom set and living room set. She was very personable and extremely knowledgeable. I would and plan to work with her again.
Estellita is lovely
Estellita Best salesperson. Patient and understanding
Amazing store!! Very friendly employees
Thank you, Estellita. You were very helpful and kind while helping us!
Sean is a great salesman. He took his time with our purchase and was very polite and patient. I recommend his service to anyone on your upcoming purchase with Ashley in Orange Park. YOU ROCK SEAN!!!!!!
Sean Clark @ Ashley Furniture in Orange Park was awesome to work with on my new lift chair purchase! Highly recommend this beautiful store and this great representative!
Sarah is an amazing sales associate, very knowledgeable of her product and very easy to work with.
Estellita did an awesome job answering my questions and was very patient with me. Just loved her!!
Estellita was so helpful and diligent in finding me furniture pieces today!
Sandy was a great help to me with my table and bar stool selection.
Estellita great service. Will return when more is in stock
Estellita was very nice and helpful while we were shopping for a couch , would definitely come back!
Estellita Jones was great! She showed me around and was very helpful
Estellita Jones gave Great service today!!
Estellita was very helpful and patience. Would definitely speak to her again.
Estellita was lovely to work with, she was patient while we shopped through the various sets.
Helpful, friendly.. and go out her way to make my visit very comfortable 💕👍
Deb and Austin were legit! They were honest and got us a great deal on this sectional ! This is our second time here and will continue to choose you guys! Clean and helpful! Thanks everyone!
Sandy is very professional and excellent sales person. Everyone was so nice and prices are great. Thank you Sandy for a great experience and having patience with me.
Buyer beware. We came here after moving cross country and having zero furniture. Several thousand dollars later and it took almost 2 months to receive 5 pieces and 2 of which were broken upon delivery. Trying to get them to honor their warranty is like getting congress to do something productive with your tax dollars because it just isn’t happening. I’ve called about one piece 5 times now and STILL haven’t gotten anywhere with it.
Estellita : She talks too much, was rude.
Erika Stringer was really helpful and informative. Once me make a decision we will come back to see her!
great service
Estellita was very helpful and kind. Would recommend reaching out to her for assistance!
We have visited different Ashley Furniture stores in our area. This experience with both kiddos was fantastic. Estellita was extremely helpful and reassuring while the kids were very excited to try out the furniture. Very knowledgeable and answered all our questions as we work to find the best options for our house. Thank you again. We will be back to work with Estellita.
Estellita, did a great job finding the perfect couch.
Estellita did an awesome job. Would recommend her.
Estellita was super nice and quick with helping us find exactly what we needed!
Estellite was very professional, kind , informative and very precise. She was also very efficient and I was in and out in no time . Happy Customer
Estellita, great personality
Estellita was very informative and nice. Would recommend to anyone who’s unsure of what they’re looking for in their home.
ESTellita I enjoy your special day that's exactly why I love ashley funiture orange park I love her
I came in looking for a sleeper sofa and Mr. Randall Tisdale was at the stand with a warm smile and pleasant demeanor. He answered all of my questions and showed me all around. I was able to take my time and in the end decided on a table as I research my options. I appreciate his patience and professionalism. I would definitely come back!
Estellita assistance was excellent, provided additional information to assist with me with what I was searching for.
Estellita is always great to work with. She has great product knowledge.
Estellita she is great and very helpful
Estellita was absolutely amazing! She was very helpful and she did a great job helping us find our beautiful sectional.
Estellita was a great help! Thank you for good service
Sarah was super helpful, nice, and patient with my crazy kids while ordering our bedroom set!!
Estellita great good job
Estellita was a wonderful representative of this store! She was very helpful & friendly! Will definitely be visiting this store again & requesting her to assist with each sale! Thank you so much for your great customer service!
Estellita was gracious and kind. We really enjoyed her professionalism and we can't wait to purchase more furniture from her as our sales agent.
Estellita She was very helpful in finding us exactly what we wanted.
Estellita was wonderful and took her time to assist us!
Estellita was very helpful and made my shopping pleasant
Estellita was very helpful and nice
Estellita was excellent and very helpful would recommend her to all family members and friends
Estellita service was outstanding enjoy talking with her a lot of information we will be talking again.
ESTELLITA, helped us while looking for a new couch and she was really helpful and sweet! Defiantly coming back to her when we purchase more items!
Estellita was very helpful and supports the military! 🇺🇸
Estellita did a good job putting together a good sectional set for us. Gave us time and space to shop. Not pushy, very personable and knowledgeable
Estellita was very helpful and provide great customer service, I would work with her again for finding furniture
Estellita was so helpful and nice. Thanks bunches
Debra was very helpful and patient with us. Great experience.
The minute I walked into the store Estellita was very welcoming and accommodating - no pressure selling tactics and she readily answered all my questions. She get 5 stars for excellent customer service however the 4 stars is for the store itself - the prices seem inflated as compared to their prices online.
Estellita provided excellent customer service. She went above and beyond to help and is exceptional to work with!
Estellita ..great service..fast and willing to talk about what I need
(Translated by Google) Stellar was great!!! (Original) istelluta was great!!!
Estellita was great help
Estellita was very helpfully to help me furnish my new home, if you ever in Orange Park please stop by and have her help you if you are in the market
Estellita did an amazing job today helping me
Estellita was very good, helping us looking for some new furniture
Estellita Excellent service and patience
Sean Clark was fantastic with helping us find the bedroom set for a price we couldn’t walk away from! Thank you for answering every question we had with patience while dealing with a language barrier
Estela was very knowledgeable and kind. She went above and beyond to help us find the products we wanted.
Very nice costumer service
She was awesome Estellita got just what I wanted!
Cellita was helpful and kind with helping his with application process and answering our guestions
Estellita, serve us excellent. We will definitely will get back in future.
Estellita excellent customer service She was awesome and showed us several on design we were looking for.
Estellita* was amazingly helpful although she wasn’t able to get approval for me to buy a chase that was on the floor.
Estillita, so nice and helpful
ESTELLITA, did a wonderful job helping me locate and find the furniture I needed. Awesome job!
Estelitia was amazing!
Estellita was great! Went above and beyond to help us out.
Estellita was great!
Sean Clark was very helpful to Me when I came in the Store.. Very nice Young Man
Estellita helped us find a new furniture set for our house! Very helpful and a great service!
Estellita was extremely helpful and knowledgeable! She got us a great deal!
Estellita provided excellent customer service. We have a lot of Ashley pieces and keep coming back. She was patient and very kind. We asked a lot of questions she aimed to please. We were so pleased.
Great service !!! Estllita great job !!
Estelllita great service
Estellita did a good helping with the pricing, and giving us the time to answer/ask questions.
Estellita provided great service!! 🌟
Estellita service was patient,courtesy very perfessonal.
Great customer service with estellitaa d Sean clark
Estellita was absolutely amazing!
Estellita was an awesome agent, she exceeded my expectations on customer service. Despite I did not finalize the purchase, she walked me through the store and explained the product to me. I didn’t finalized the purchase for I had to go home and check some measurements but I will definitely be back to finalize the sale .
Estellita is always wonderful. I have been a solid customer since 2010. I appreciate everything about her and she always remembers myself and asks about my children. Great customer service... Thank you!!!!
Great customer service polite answer all my questions that I needed answer even though some of them was tedious all in all great job thanks again Sean Clark.
Sean was professional and very knowledgeable which made my entire experience a pleasure. He has earned my future business and will send friends and family his way.
My wife and I just purchased a home and Sean Clark was very helpful in making suggestions.
I usually don’t take time out to do reviews, but Sean Clark went above and beyond for me while I was shopping for my home goods. I will be spreading the word!
My wife and I went shopping for a dining room table and chairs today, our salesperson Sean Clark was warm and very helpful through the whole process. We tried different combinations of chairs to go with the table and he couldn't be happier to accommodate, after making our final selection he got us the best price and even checked other websites to give us the best price match. We were extremely pleased with his overall customer service and professionalism and would recommend him all day! Sean Clark is a true gem to Ashley furniture, and we will seek him out again in the near future.
Sean is very helpful, friendly and knowledgeable.
I had an amazing experience at the store, Sean was great and very helpful! He was kind and provided excellent customer service.. I am very happy with my purchases. I will recommend to all my friends and family.
Sean was very helpful to me ! Loved his energy & professionalism! Highly recommend you guys go see him!
Frank Drummer was awesome.
Went to Ashley Home Store in Orange Park, Florida. Salesman Sean Clark was very helpful in assisting. He went the extra mile to answer my questions. Ordered the TV wall unit and 2 lovely doves for home decor. Future orders for bedroom set and table will be at same store and location.
Estellita she was excellent help Thank you so much for the everting
Ms Estellita was Awesome. She asked what I was searching for and walked me around the showroom to show the different options available. I felt no pressure to make a purchase as I need to discuss with my spouse.
Estellita, was a great help buying our bed. Her knowledge is amazing.
All because of excellent customer service that Stacy gave us. Great service, knowledgeable about products, and her professionalism.
Sandy J was awesome! She helped me find exactly what I wanted! She was also super friendly.
Thank you Estellita for taking the time to help me pick out the furniture I wanted
My service was amazing! Stacy was great and was there with me every step of the way. Thanks so much for my new bed Stacy!
Randall Tisdale was the representative who assisted my wife and I. We needed a lot and we had a stiff budget. With closing on our new Home, all the moving and preparing things were piling up on us but Randall made our day with his patience, understanding overview of what we were facing and his product knowledge. He steered us in the right direction and helped us stay inside our budget. I couldn’t be more thankful to have crossed paths with such a stand up guy. Thanks Randall for all you do
Walked into this store and was greeted by Estellita, very pleasant and knowledgeable about what we were looking for. Will coming back again just because of her.
Sean was a great help today when I was looking around the store. Very polite and helpful!
ESTELLITA HAVE THE BEST CUSTOMER SERVICE !!! ME AND MY GF CAME IN SHOPPING NOT KNOWING WE WERE GOING TO WALK OUT WITH ONE. Thanks to ESTELLITA
Estellita was very helpful and friendly today we were a bit lost and needed help and she came right over and answered all our questions was showing us the best deals! We walk in not knowing we were going to buy a bed the same day but that’s how helpful she was
Sean was super helpful and patient during our shopping experience. He dedicated his time and energy from the minute we walked in. Highly recommend his services!!
Went into Ashley's to look around found a real salesman in Estrella Jones, very knowledgeable of merchandise very helpful showing me where they were just a good all-around experience with her thanks buddy Holmes
Estellita was able to help with finding the perfect piece for my sons room… her willingness to go above and beyond is commendable!!!
Estellita really made my experience easy. She went above and beyond the call off duty
I just wanna say thank you Sean Clark for the great customer service that u provided for me
Estellita Jones op Excellent
The service I received from Sean was exceptional! He was a great help with finding furniture for our family ☺️
I would like to thank Sean Clark for his patience and the kindness he gave me at the OP store.
Sean at OP was very helpful in assisting me pick out furniture for my home! Some of the best customer service I’ve experienced in a while!! Very friendly and knowledgeable.
Estellita op, was an exceptional and professional salesperson. Estellita was very patient and helpful to us in making the right decisions for our new home furnishings and we couldn’t be more happier, we highly recommend Ashley’s in Orange Park and if you ask for Estellita you will receive the utmost in customer service
Sean Clark was great and very helpful in helping find furniture for me and my family. No pressure, just great service!
Sean at the OP store gave great customer service and my experience was so easy! Thank you
Sean Clark was extremely knowledgeable and helpful!!
Sean at OP store provided a great experience by helping me decide on my furniture selections.
Estellita Op. was really helpful in assisting me while I was shopping for a new entertainment center for my house. I loved her knowledge and will recommend her to anyone stopping there.
Estellitia OP provided me honest and exceptional service! She helped me turn my house into a home, showcasing my experiences and personality! Highly recommended!
Estellita op….she was very helpful extremely personable and very sweet helped up with inspiration on how to furnish my new place…come and visit her
Estellita op was such a good help when went browsing for some new furniture for our apartment. We definitely will be working with her when we come back😀
(Translated by Google) Very good attention from the lady I recommend to any friend who buys (Original) Muy buena atención de por parte de la señorita le recomiendo a cualquier amigo que compre
Stacy Spears was great! She was so helpful and told us everything we needed to know. She was patient, friendly and knowledgeable. I will definitely ask for her when I go back!
Estellita OP-was the sweetest sale rep. She was very informative and honest about availability and shipping.
Estellita OP she was very knowledgeable and helpful for us to decide weather to buy a chair or loveseat
Estellita was very thorough and even though they didn’t have a floor model of the things i was looking for she was very accommodating and helped me find something similar 💖
ESTELLILLITA op Great personal service
Estellita Op was very welcoming as I entered the store. She was knowledgeable in answering my questions and show me dining room tables. Thank you. 😊
Estellita op So very helpful and patient with me and my hearing challenged cousin. Very knowledgeable with the product.
Mrs.Estellita Orange Park ! Is the best !!! Love her engery ! It was warm visit even though I made no purchase
Estelliya op She was wonderful. Help us since the moment we enter the store. Answer every question we had. Very professional.
Esteillita OP was very helpful in our research for a mattress. Was very patient and helpful.
Thank you Estellita 😊. You were patient and kind. I really appreciated you so much. I love my sectional . I appreciated how you also called to follow up. There should be more people in this 🌎 like you. 👍
I was able to pick out everything I was wanting and needing for our new home! Sean helped us with everything and it was a fun and easy progress!
(Translated by Google) Estellita op is an amazing person she helped us a lot and answered all our questions thank you for your service 🙏🏽 (Original) Estellita op es una persona increíble nos ayudó bastante y respondió a todas nuestras preguntas gracias por su servicio 🙏🏽
(Translated by Google) Estellita op very good service good communication she explained everything to us in a professional way thank you very much estellita (Original) Estellita op muy buen servicio buena comunicación nos explico todo de manera profesional muchas grasias estellita
Estellita was professional and courteous.
Looked at desk for computer room
Randall was great! Very friendly and helpful in finding a couple sectionals for my new home.
Sean ROCKS!!! After weeks of looking for furniture for my father in law he lead us right to the best set for him and he loves it!!! Thanks so much for your hard work in getting him what he was looking for!!
Estellite OP. She was amazing and friendly. I will definitely return to see her.Thank you for great customer service.
I have found everything that I’ve bought in Ashley’s to be of really good quality.
Sandy assisted us with our purchase of our dining table and was very helpful and polite. She was great.
Mr. Randle Tinsdale did a great job helping us.
Amazing service, lots of choices great pricing! Estellita helped us out a lot and was very informative. Thank you
Debra was awesome. She walked around the store with me until we found the perfect furniture. She was patient and thorough. Wonderful saleswoman.
Purchased a great sofa with amazing customer service from Estellita at the OP location.
My favorite place to shop! Estellita helped me out today and was wonderful! Always excellent customer service no matter who I get!
Estellita was very helpful and knowledgeable. We'll be back again in the future!
Had a great experience at the store on blanking blvd. Joseph and Sean were great to help me out. Excellent customer service from both. Also excellent customer service with customer care person, Amy. Very happy I shopped with Ashley Furniture.
Ask for Randal he is the best. He knows his stuff. He was very patient and kind.
I ran in for a few minutes just to check a piece of furniture that I've been sent to evaluate for the house Mrs Estrella in the Orange Park / Jacksonville store was of immense help
Debra Cox is the best!! She let us walk around and look for ourselves. She wasn't breathing down our necks. When we were ready, she answered all of our questions thoroughly. She is friendly, professional and caring. I highly recommend this store and Debra!!
Customer service very attentive and knowledgeable. A nice selection of livingroom setups, bedrooms of various styles and you can sit in a recliner and hang out without being bugged. Btw, good Labor Day savings going on.
This has nothing to do with the people in the store but the company itself. We ordered multiple items one being a bed frame. It is missing pieces to complete the build. We call the support team and they tell us they ordered the missing pieces and that was a month ago. Still no item has been shipped and they are telling me it may be until mid September until they get an order. Never again will I buy from this company. Terrible experience
This store is very clean and a nice atmosphere. Ms Estellita was very pleasant and helpful. She answered all my questions and was very helpful. I will definitely tell friends and family. Thank you for pleasant experience.
Everything seemed so perfectly placed that when our furniture came in we set it up exactly how it was done in store
Estellita was excellent very knowledgeable and friendly. She listened and helped us find exactly what we want
Debra Cox & Randall Tisdale ARE THE REAL DEAL!!!!!! And their management staff of Brenda/Stacy/Austin (with the great hair) are a great bunch! They showed me nothing but the best and the customer service was ON POINT! Awesome job team!
Brenda Brown was AMAZING! Had me laughing the entire time I was with her. Made me feel like I was right at home.
Nice, friendly sales and service
The salesman, Darnell, was great and our experience with him was very pleasant. Unfortunately, I had the wrong products delivered to my home. Two weeks and nine phone calls later, I still have no resolution. Every time I call I am told they are emailing someone else and I will get a call back. I have only received one call back from Austin, and all he told me was that he was looking into it and would call me back. That was nine days ago and he never called me back. Not sure what is going on here, but it appears there is no accountability for anyone at this store.
Randall was INCREDIBLY knowledgeable, easy-going, and extremely helpful! I don't know what I would've ended up with if it weren't for him! Ask for Randall to get the hook up!
Estellita helped us find a furniture set that fit our needs and wants she was extremely helpful and attentive.
Store was nice and the employees were all very helpful. I didn't feel like I was being pressured but I definitely didn't feel neglected either. The layout is easy to navigate and understand. The signage is all straight forward. Better quality and pricing than rooms to go for sure.
Estellita was great, she helped me look for a media console and was very patient with her time
It’s been 8 weeks now still waiting for our furniture. They set up a delivery for tomorrow. Said they only have one piece of our bedroom set. Salesman who sold us the set. Said it would be 4 to six weeks. Every time I call they same the same thing. They have no idea when it will be in. Know 9 weeks and still only the dresser. And no calls. On line shows 4 to 6 weeks. Really thinking about returning the dresser and not getting anything from these folks. The reviews look so bad. Also paid for the insurance. And seeing folks not getting there store credit if they don’t use it. So really surprised this place is still in business.
If people make a place, Estellita rocked it. She tried her best to her find me the perfect peace. Check out the Orange Park location because they have a good selection of furniture!
Darnell Davis was great!! He answered all my questions and gave good feedback on what I was looking for.
Estellita was real, not trying to take our money but basically you get what you pay for in other words, she was also very professional nice and funny
I’ll never buy anything else from a Ashley home store. After waiting one year for the Langford bed and matching dresser it was delivered today dirty and broken. To make matters worst the delivery personnel could not even put the bed together because the pieces were missing. You can tell the headboard is old and has probably been sitting in their warehouse awhile, and the dresser has a defective drew and scratches on it. I remained patient and did not harass anyone while I waited an entire year, and I must say I am extremely disappointed. For Ashley home store to think it would be okay to deliver dirty, broken, and not have all the pieces to a customer that has waited a year for their furniture is sad. Like I said before I WILL NEVER ORDER ANYTHING FROM ASHLEY HOMESTORE AGAIN!
Great customer service and friendly sells associates. Thanks Darnell and Estellita
This was my first time mattress shopping and I had no idea what I was looking for. My sales /customer service rep Estellita was phenomenal. She was incredibly knowledgeable of the bedding and companies that create the beds. She worked with my budget and help me find the right bed that would work for me.I definitely will be returning.
Frank Drummer was the perfect host in Ashley because he was kind, and friendly and down to earth. He was knowledgeable about his merchandise and he gave us valuable information regarding the bed, box spring, and couches. We are thankful he was our sales rep and we will recommend him to friends and family when they need furniture. He is a devout man and God saw our need fir his help.
Frank Drummer and Mr. Crisp were amazing ! Looking forward to enjoying my purchase.
Sandy was a great help trying to find furniture for my new apartment, I would definitely recommend her for anything you need!
Ask for Sandy jameel. She took her time making sure we got the couch we wanted and that it would match the rug we have in our living room. Love it 10/10.
(Translated by Google) Good experience.. sterling op (Original) Buena la esperiensia.. Esterlina op
I was greeted immediately by Sandy. She allowed me to browse without hovering but checked in periodically to answer questions. Got everything I need for a great price with Sandy's courteous assistance.
Had wonderful experience buying living room furniture. The sales associate Sandy Jameel was fantastic and very helpful.
Estellita was patient and accommodating, great asset to your team
I worked with Frank and Estellita and they were both wonderful!
Be sure that if you order from them and purchase the delivery that you KEEP AN EYE ON THE PEOPLE THAT DELIVER YOUR FURNITURE. I regrettably chose to not stand over their shoulder while they put my furniture together and they ended up stealing an expensive bottle of cologne out of my bathroom. And because "the delivery team isn't allowed to go into your bathroom" there's nothing that they can do to prove that it was stolen. Filing a claim with them is an absurd process, there are better places.
Most of the furniture is good quality but our full bedroom set is falling apart especially the clothing bureau all the shelves broke off and fall out. Not sure I'd purchase again and this happened less then a year after purchase.
100% DO NOT RECOMMEND ASHLEYS!! PLEASE SHUT DOWN AT THIS POINT. They tell you "6-8 weeks" then have you wait OVER A YEAR for your furniture. Read that again.. OVER a year. Stop lying to people and holding THOUSANDS of dollars of their money. They should probably take deposits and then let you pay when your furniture arrives because it's ridiculous. & THEN they have now "merged systems and it does not give ETAs now". HOW COINCIDENAL huh?!?! AND every piece of furniture we have received we had to have a technician come out to repair or send out NEW furniture. IT ALL A BIG NO FOR ME! Do not waste your time and do not give them your money.
The manager is the worst!! I bought my furniture at Ashley in another store but it occurred to me to take my friends to this one and the manager surprised me when he called my attention for showing my husband a piece of furniture via video call, he told me it was prohibited! it was quite rude I think you can say things in a better way! who does not have a service attitude should not be in this position! I will never go back there again!!
Very misleading and dishonest establishment(Blanding Blvd store) will tell you anything to get you to buy. I will close my account after this purchase. Do not shop at this location!!!!
SCOOTER SLIM! Slim Greeted my daughter and I, asking what I was looking for, and that the lady told him I had a budget. I told him I needed to furnish several rooms. What I liked and disliked and so forth. He sat down looked on his IPad and pointed me to where the furniture was to try out. He had so much patience and professionalism. He doesn’t even know how much he blessed My kids and I with comfortable affordable furniture. His acknowledgement and transparency was exactly what we needed. We are grateful to have experienced meeting him. He is one we won’t forget.
THE ONLY REASON I will return is because I have to take a store credit. These people don't care AT ALL about the customer. Never thought I would have such a bad experience.
I felt like Ashley Home stores lied to me. Do not go In There expecting to have your “in-stock” advertised piece delivered when they say. I was told a week and now it’s not in stock and now it’s the only thing on the truck coming in and will not be able to be to me for another week. 2 weeks past when I purchased the sofa. I have purchased satisfied bug items (beds etc) from amazon and it be here within the week and the Amazon driver delivers and sets up. Very satisfied furniture shopping via Amazon or the like, very very displease with Ashley. I will NOT purchase from them again. We made plans to be off and have our other furniture given away just to be told it will be a week and 1/2 more.
I’ve been helped by Estrellita. She’s amazing. I really do like this location
There’s ants on the mattresses. 🐜 Also found braids of hair at the entrance floor. Very dirty.
Were originally happy with our purchase a year ago, but submitted a warranty claim for 2 broken motors on our chairs 2 months ago and have yet to hear back. We have called and emailed to no avail. Seems off even though we purchased the 5 year warranty as well..
Checking out a barn style dinner table. Grandkids coming back home. Yea
Soooo dissapointed - loved a dresser that was discounted - decided to get the matching king size bed -- WILL NEVER DEAL WITH DARNELL again. He blatantly lied about the additional insurance. Told us that if we didn't use it within 2 years we could come to store and use the 200.00 on anything in the store. TOTAL LIE. The bed broke within a month and we did not file a claim - my fault - because we decided we could fix it ourselves and wanted to use the 200.00 toward a store purchase. STAY AWAY FROM DARNELL - HE DOESN'T KNOW HOW TO TELL THE TRUTH......ONLY INTERESTED IN HIS benefit - not the customer. He also told us that the lady we spoke to a couple of days earlier about the dresser would not be in the day we were there. Since the dresser was discounted, we didn't want to wait another day - as it might be gone. Just as we were finishing our order - she comes in to work. He assured us the commission would be split with her since she helped us previously. NOW I KNOW THAT PROBABLY DIDN'T HAPPEN. Shame on you Darnell. He has ruined my desire to buy from Ashley again
DO NOT ORDER A WARRANTY FROM ASHLEY FURNITURE. WE PURCHASED $16,000 worth OF FURNITURE WITH AN ADDITIONAL $1000 WARRANTY AND THEY TOLD US THEY WILL NOT REPLACE THE THREAD THAT IS COMING APART FROM OUR SEALY MATTRESS.. WTH. What a rip off.
They didn't have what I wanted but they had a part of group that was the right choice for me I'm going to go back and check it out more thoroughly
Had an amazing experience at the Blanding Blvd. store. Sean the manager took care of an issue that the warehouse could not. Big props to Sean the manager at the Blanding Blvd. store. That is customer service at its best.
Overpriced
Sale was great. Typically after Sale not so great. Seams don't line up. Was told 5 to 7 business days for someone to come out. Today is 14 BUSINESS days and still haven't heard back.
12675 Beach Blvd Jacksonville, FL 32246
We had to call to have a repair on a couch and the 3rd party company failed to finish the job. Johnny Le came and did a great job! He was very knowledgeable and friendly thank you for all your hard work.
Sandy J was amazing. She took the time to assist me from the moment I walked in the door until I was ready to leave. Her knowledge of the products available was second to none. The level of professionalism was like nothing I've ever experienced when shopping for furniture. Shamika W was available to assist and offered a wealth of knowledge as well about the products offered. If you happen to be on the North side please visit that store and allow Shamika W to be your guide.
I had a wonderful experience working with Chris at this location. He offered me a great deal on items I had pre-selected, matching better prices that I found online. I highly recommend this store (everyone is very friendly and helpful) and Chris!
Best experience I have had in a very long time. Britney Jones went above and beyond out of her way to assist my in my purchase. She made a special trip to the store to call me to place my order once I decided. Talk about service! She gets 5 stars from me. Sheila Fankhauser
Thank you Stacy Patrick for helping me find beautiful furniture at Ashley’s for my new house. I’m glad I had such a wonderful sales person to help me plan out my vision. You can’t get customer service like that anywhere else!
If you find yourself inside this Ashley HomeStore. Ask for Sandy Jameel. If you want someone to be attentive, knowledgeable and to go above and beyond, Sandy is the one for you. Not only did she help us decide on what sofa to get but she made sure we got the best deal. 10/10 experience at this store. Can’t thank her enough
Brittany was very helpful and knowledgeable in the furniture and availability of it. We will be buying all of our future furnishings there.
I had the best experience at your store. I was greeted with such a bright young lady with such a beautiful smile. Brittany was so helpful with our purchase of our couch. She had me spending more money then l wanted but l cannot wait to get that add on table. Very knowledgeable about the wait times and expected delivery dates. I appreciated that as the last furniture store l did not purchase from as l was told maybe in 4 months maybe in 6 months?? Best experience with Brittany, did not feel rushed but was there for me when l was ready to have questions answered. Want a great representative, ask for Brittany.
Stacy helped me find the perfect decor for my new house! Great customer service and respectful. I will be going back to this location again.
Brenda brown was outstanding on helping us select the best bedroom set that fits our budget and her customer service skills is wonderful I recommend any close friends and family to her Blanding Blvd store
Ask for Debra, she was very helpful and not pushy at all! She was very patient with me and helped me find the perfect sectional for my living room. I cannot recommend her enough!
The sales guy Shaun Smith was so helpful and highly entertaining. He made our experience a great one.
Had excellent help from Sandy in picking up an entertainment center and helped work around our strict time constraints. Thank you for the help sandy!
Came in looking for an entertainment center & coffee table. Sandy provided phenomenal customer service from start to finish & ensured we got exactly what we were looking for! Sandy facilitated the most painless furniture shopping experience we could’ve ever asked for.
Very helpful! Thank you Ms. Estellita
Estellita was extremely helpful, informative, and patient with us while searching for the right furniture!
Received an Outstanding customer service Randall Tisdale during our visit. Helped us made our decision easier. Will definitely will come back and do Buisness with ashley home store. Thanks!
Mr. Slim was suppeeerrrr helpful while we were so Indecisive. He helped us pick the right color and couches. Google only let me give him five stars but we give him 100!!
I called to get information and updates on my order and Nina was the sweetest and most helpful person I have ever talked to.
Sandy Jameel is an awesome sales person! She was helpful in assisting me find the perfect match for my home decor!
Service from start to finish was great from Nina Jones , and good quality stools !!
Slim is awesome! He is always attentive and goes above and beyond! He is very knowledgeable of Ashley products and processes and kept me abreast of ordering and shipping processes to manage expectations due to supply chain issues during the pandemic. I refer everyone to Shaun for home furnishings!
We had a nice set of dining table from Ashly furniture and a special thanks for Sandy for her help while we were choosing the set of the table,again thanks for her wonderful help,thanks.
Sandy was amazing! Highly recommend! Helpful and accommodating, listened to my needs and was extremely helpful. Ask for Sandy
Sandy was so helpful! And she was so kinda and courteous. If you go into Ashley definitely ask for sandy to help you:)
Working with Sandy Jameel was the best shopping experience I have had in a long time. She was attentive and adamant on helping us pick the perfect loveseat to put in our game room! If you ever stop by this Ashley ask for sandy!!!
Debra Cox helped me very much she was awesome
Go see Debra at Ashley in Orange Park. She is not a pushy sales person. She was very knowledgeable about the furniture and mattresses. 😘
Estelita is an excellent sales associate, help us tremendously with the selection process. She is the best in Orange Park store!!!!
Always have a good experience at Ashley home store. Debra Cox is wonderful to work with!
Christina Chaison was very helpful in finding the perfect bedset for me. She gave me the up front scoop about a little delay in shipping. I didn't mind I knew I had to have this. She was so professional, and kind. Thank you! I will be back to see you.
Debra Cox gave me awesome customer service. Will certainly be back.
We had the best experience at this location! Mrs. Debra was amazing and very informative!
Brittany is such an amazing customer service advocate! She is so patient and wants to help you ever step of the way! When you go to Ashley’s make sure you ask for her specifically, she is not pushy and very knowledgeable! Thank you Brittany
The company sends threatening messages about additional charges in the case that you miss your delivery time. But they feel that it is just fine to waste your time without consequence. I had a scheduled time of 8am to 7pm… yes, an entire day. The company failed to meet the time. Somehow.
Very helpful and friendly
Never again. Placed order on king panel bed set with dresser and mirror and 2 night stands. Dining table and bar stools In June. Bar stools showed up on time. Dining table over a month wait. King panel bed showed up all messed up. Hardware was missing driver loaded it back up. Store called said we got the hardware. Driver said nope not pulling it back out and left. Waited another month panel bed came back... hardware missing again. delivery crew left. They sent a tech out with the hardware. Tech noticed the side panels were chipped. Tech left to get new panels and his van breaks down. Rescheduled again. Tech came back out put the panel bed together and the box springs were the wrong size. Rescheduled again for new ones to replace. Nightstands still haven't shown up got pushed back another 2 weeks. No 1 was held accountable. Going over 3 months now. I do not recommend business with this facility.
There was a lady in the front that wasn't as pleasant
Nice selection
Ask for Brittany Jones, you will not be disappointed. We were surprised with the quality of the furniture and the way she was able to work discounts to accommodate us with our order. Great location, we will be back!
Found what I liked, but having to wait to get it due to home being under construction
I purchased by furniture in March. We are now entering August and I have yet to receive all of my pieces of furniture. I sporadically get text messages that one piece is inside their warehouse and that they are delivering it. If you are looking to get a bedroom set do not go to this furniture place you will wait over six months to receive your complete bedroom set. I have never waited this long for furniture and this is very unprofessional. I do not recommend this company at all
This store had a lot of items I liked. Surprisingly, the dining set arrived quickly even though they predicted 4-6 weeks. I had it the next week.
Very helpful and patient.
Debra gave us a lot of information and showed us several different mattresses. She was not pushy and we certainly appreciated that. We have not made a decision yet, but Ashley is a front runner.
Spent two hours there trying to buy a recliner. Even paid 1500 bucks for it. Asked to make sure they had right color. Nope... Wrong color. Had to get a refund. Did they try to offer anything for such a waste of time? Nope.
😊
Beautiful furniture, they had a lovely pink living room set I can't wait to buy.
The sales lady was knowledgeable and nice. She was very helpful but they didn't have what we were looking for. I would go back again when I need any other furniture.
The sales lady was excellent, however, Ashley has a bad policy. Therr was a wall unot on display that i really wanted. I was paying cash for it. I was told that there was only one on hold for a previous customer. So I asked her if we could order and was they were made to order. Why have furniture on display if you only make one. Males no sense. I even asked if i could purchase the display and was told no. If you are a furniture store and you have things are display then you should have them ready for the customer. If not, then take the display down and say it is no longer available. This is misleading to the customer and false advertisement. I will never shop at Ashley's again. I will take my business to other furniture stores. I have never experienced going to a furnitire store and cant purchase the furniture because someone else purhased it first
I was shipped a couch that was broken. I ordered a 4 piece sectional, 3 pieces came damaged. We have had the sectional for 6 months now and it's still not fixed. I called and asked for a replacement couch, the rep said a manager will call me back. It's now been 1 week, still no call. I have been told now 5 times someone will call me back.. No one ever does. So terrible, I wish I never purchased from them. So finally got a hold of someone last July. I was told they would be sending a replacement after the new year. So i called them a few days ago to check the status. I was told someone came to fix the couch which they did, however the couch is still not right so they are not replacing. Will never purchase from Ashley’s again.
I was approached immediately and helped find what I was looking for. Very friendly and courteous.
Bought a dresser that had to be ordered. Came in about when promised. Day after delivered found a drawer was defective. Called Ashley and they said they will order the parts, have shipped to our house then we should call to have repaired. More than a month later still no parts so called and had to request a mgr after snooty rep kept saying wait for parts. Now we are requested to replace dresser as we are tired of waiting and no one seems concerned.
If you're looking for a great complete customer service experience Ashley's on Blanding Blvd is NOT the place! it was fine when we paid but after a over 2 month wait our furniture came damaged Shawn the manger is definitely not the person to solve a problem even Christy one of the customer service managers who offered $60 for the inconvenience and said that she could order another table but wasn't sure how long it would take and then it was Sandra at corporate, the game changer and life saver, she apologized and and got us a replacement table to our house and set up within HOURS!!! Thanks Sandra and please teach Shawn, Christy and your Area manger Drew who never returned my phone call how to run a business
Great experience at this location. Rodney is awesome to work with quick, straightforward, no b.s and the man knows his furniture
After not being able to get adequate assistance from Rooms To Go, it was refreshing to be not only greeted at the door but to be assisted fully. Debra was amazing, she was attentive, funny, and very helpful.
Phenomenal sales experience and the product is wonderful. The delivery was excellent and did an A+ job.
Ok
Ms.debhora cox was the best she was hands on and had an anwser for every question this we asked
Deb was great
Great experience.
Very nice music store right off the interstate
Okay customer service
I wouldn’t even give you a one star.... let’s not tell people when they’re getting their furniture and push the dates back and back and back and NOT CONTACT THE BUYER. You guys are horrible.
Unbeatable customer service Darnell made purchasing our couch such a great experience for us and our 3 sons. We found the perfect one and it's SO COMFORTABLE!! So if you go there make sure to ask for Darnell if you want to get a great buying experience.
I love their furniture and the vast selection they have, but delivery/times is pretty bad Placed my order and was supposed to be delivered 2 weeks ago and I have yet to get an update, one chair was chipped badly and they have yet to replace it or reach out to me about it (I bought it new I want it in new condition)
I bought a full bedroom set in NOVEMBER, because my cheap Ikea bed frame that I bought years ago completely broke and I've been sleeping on an uncomfortable mattress on the floor since. $4000 later and I'm still sleeping on the floor in almost FEBRUARY now. I request updates over and over and nobody responds. I love the aesthetic of Ashley's furniture, it's beautiful, that's why I didn't mind spending so much on a bedroom set. But all they seem to care about is the money and not so much actually giving you the furniture.
If I can give zero stars I would.
Would advise not to go here.
This is a nice store nice furniture but I suggest you get your own truck to pick up your own furniture because if you wait for ASHLEY FURNITURE to deliver you will wait forever all I ordered was a mattress and box spring would you believe Novemeber 18th as of today January 5th 2021 I have not received my furniture first they gave me a date Dec 2nd 2020 NO FURNITURE then Dec 30th still NO delivery THEY'RE STILL WAITING ON IT AND WHAT MADE IT WORSE 👎👎I had to ALWAYS call them they never called me TO TELL ME A THING still no sign of a delivery they said they're still waiting on my mattress .I gave up cancelling my delivery I had to cancel my family coming over to spend the holidays . I was very dissatisfied and disappointed with this company they are good in name BUT BE WARNED (PREPARE TO WAIT).
Love it ,good prices,products and style
I was in there to buy a dining table for myself and I did application for credit and whoever they do it from gave me the biggest run around in the world so I end up going to offer up to get a dining table
Shaun was awesome an very knowledgeable his energy was great from the time we walked in the door.
Katie and Chris were so helpful. I've been looking for a month for furniture, Katie worked with me and finally found what will work. Thanks for your help. I had the worst experience trying to get my entertainment center. It took 1 month for the order to be sent out, yet they sent the wrong towers. One was the correct color but wrong tower, the other was wrong tower and wrong color, next weekend they brought me the other tower that matches the other tower but the bridge was too short, called again and this is the 3rd week of wrong delivered products. On the next weekend they sent another bridge but it was a little too short, so I called again. This is where it get worse. Talked to SHAWN SMITH SALES LEADER, told him the bridge was wrong and was too short multiple times and he refused to listen to me and even laughed when I told him I was dealing with this for a month and told him ive missed 4 days of work on Saturdays. SHAWN SMITH SALES LEADER still laughed under his breath and pushed me along and said a MANAGER would be calling me by the end of the day. NEVER GOT ANOTHER CALL, NEVER GOT A FOLLOW UP, NOTHING. THIS HAS BEEN THE WORST EXPERIENCE I HAVE EVER HAD WITH A FURNITURE STORE. I WOULD NOT RECOMMEND ASHLEY FURNITURE TO ANYONE. I WOULD RECOMMEND ( ROOMS TO GO,) ( AMERICAN SIGNATURE FURNITURE ) BUYERS BEWARE!!!!!!!!!!
Lobby this place
Josh is a good man took a major problem and made it right
Horrible service after purchased. They’ve replaced my couch once, repaired it another time and still is horrible. All within a year. I’ve purchased couches from other stores and they’ve never had any issues so soon. They’ve lasted over 10 years. Also had issues with a dinning room set we purchased. They replaced the table. How is it possible that something new fails so fast. I paid off my furniture and I’m still not happy. Wouldn’t recommend this company to anyone. I’d rather have a local company make the furniture. These big names companies are just making cheap furniture at high prices, For a great profit margin.
Price so high
Brittany helped us while we were there she was very helpful ended up getting a couch loveseat combo very happy with it
Great customer service and the best furniture.
Associate spend time helping us make a purchase. Christina
This store is amazing! The sales person Darnell was great, he is always helpful and has answers to our questions. The manager Shaun really worked with us to ensure we were satisfied with our purchases and the price paid. Awesome service! We will definitely shop here again
Mr Randal was the best! so helpful with answering all our questions and letting us know what was in stock when looking for a sofa for our mom prices were better than expected
Decent furniture and customer service@
(Translated by Google) I loved being in that place, very good attention from the employees (Original) Me encanto estar en ese lugar muy buena atencion por parte de los empleados
Their pricing is about $400 to $600 more than Rooma To Go. The salesman Shaun S just walked away from my wife and I after showing us some furniture without saying if we need anything to let him know. I really did not like the salesman talking smack with me as soon as I walked in about my Buckeyes hat. I talked smack back saying there is always RTG I can shop at. I feel the customer service is much better at RTG. The salesman there at least told me as he walked away if I had any questions to grab him or give him a call as he handed me his card.
Very nice customer service and quality furniture.
Bought a mattress here, had problem with pillow top popping up and coming lose from actual mattress. Tried getting warranty, but everything in warranty is for mattress failure going down or losing support. Plus you have to jump thru hoops to supply correct info. Complete waste of time. Go else where don't waste your money at any Ashley store. $1400 matress and still wanted $100 delivery. Cheaply made products and bogus warranty. Store was no help either. Again don't spend your money here. Better products out there at better prices.
Excellent furniture
She was very helpful and convenient
Great employees. Will sell our of stock with no delivery date.
Update: Ashley followed up and has replaced the items that were broken. Thank you, I appreciate it! Review: Sorely disappointed in the quality of the furniture. The slats that the mattress lays on had splinters, they were bent, and I have yet to receive the replacements. The delay is understandable due to COVID-19, but at least follow up and let the customer know. The dresser chest had 2 drawers that did not close properly. And there is an unpleasant smell coming from the wood. Lastly, as I was checking out, the salesperson went behind the cashier desk and asked to see how much he had "racked up" that day. Seriously?! Have a little bit of decency, sheesh!
Darnell hooked us up properly. The manager also did his thing. Recommend going to see Darnell!!!
Katie was a blessing to work with. The prices were good, then we found out they were giving a 4th of July discount. Quality furniture at mid range pricing. We will definitely be back.
Darnell made our visit to Ashley's 5 star. He was informative,helpful,but gave us space to look around and talk as a family. When we asked about the furniture protection plan he didn't give vague details instead he gave me something tangible-a handout with all the details. If your looking for a non-pushy,well-informed sales expert Darnell is your guy. He understands you don't have to stalk a customer to serve them well. He was great! Be sure to ask for him.
My wife wanted a couch from their, sales person did not like it when I spoke up they use glue board to build no quality looks cheap canceled order asap but that's my opinion
Very good service.
I would give them 000 stars they told us our furniture would be delivered on 6/2/20 Here it is 6/4/20 no furniture & no decency to call us..Never again.I'll stick to Badcock!
We had the pleasure of working with Darnell Davis. This was by far the best furniture buying experience we have ever day. Darnell was very attentive, knowledgeable and very personable!!! I would highly recommend Darnell To anyone who is in the market for furniture.
Ronnie was awesome. Extremely helpful. Made our shopping experience quick, easy and pleasant
Jessica or jasmine at the scheduling department was so rude and unprofessional after she schedule me for split delivery and never followed up and then got an attitude with me for call about my furniture I spent over 3k Of my hard working money to get treated inhuman !!!! Never again!!! If I was to buy furniture again From Ashley I would ! just not from the Blanding location in Jacksonville FL beside Bestbuy! If you want something from Ashley just take the drive to riverside at least you’ll get treated as human!
Found what we were looking for and they were open
This store probably has some of the best customer service I have ever experienced. My husband and I purchased a sectional from here. Unfortunately the material for some reason began coming undone on multiple cushions and backings within TWO WEEKS of owning. We went and spoke with the store and they did a flat exchange and shipped us a new one for no additional fees. Unfortunately when that second one arrived, the frame was damaged and fabric was not aligned correctly. We went to Ashley Furniture the next day to show them pictures and they worked with us to find a new couch and did not charge us a new shipping fee AND delivered on a Sunday! We now have had the couch of our dreams for about 1.5 months and it is EXACTLY what we needed. The manager and store associates are all so wonderful and personable. Despite our initial rough go with product from the warehouse, we will definitely be buying our future furniture from here!
LOL! Truly we LOOK very young, perhaps she thought we couldn't possibly buy anything? However, months ago we spent our money somewhere else because the "furniture sales person" approached us and said verbatim "yall can't just be up in here lookin at furniture" lol.... yea okay.
Warm and friendly
It's a waste of time to visit this store if you need furniture now.
For a long time I've been looking for one piece of furniture, I finally find it at Ashley's online I love my sectional I could be more happier if you take your time u will find what you looking for at Ashley and pay way less money for the price. Believe me❤️❤️❤️
DO NOT BUY THEIR PROTECTION PLAN. Their furniture is low quality and when you buy the protection plan they just deny your claim when you try to get it fixed. The sectional is only a year and a half old and has many holes in it just from sitting on the chase. The protection plan is supposed to be 5 year. Now I'm out the $500 I paid for the protection plan as well as having to pay to have my sectional fixed myself. Their sales people are liars.
Truly love this store. I always get excellent service, and today was no different. I have been fortunate to have had Israel Rivera assist me again. He is a true gentleman, knowledgeable, friendly and always goes above and beyond. This time I needed help regarding a previous purchase that was recently damaged. As usual, he gave me all the information I need to contact their furniture protection plan. I feel confident that my concerns will be addressed and look forward to making more purchases from Ashley in the future. 👍🏼
Very poor service department on repairs said was my fault when bed broke and Wouldn't fix it
James Boehnline made it quick and easy. I will be back! Thank you James!!
they have great value on furniture
Ronnie was outstanding. He was patient, knowledgeable, and a pleasure to work with. We look forward to him assisting us for any purchases we make at Ashley on Blanding in the future.
Khoury Walters is who helped me from the time I walked in the door and he walked us back up after the purchase was done . we spent about three hours in store making sure we walked out with exactly what we were wanting and he helped use achieve it at the BEST price possible one that I knew I could do with a baby on the way and just recently buying our first home . He was beyond sweet and helpful and completely understood our life store and worries. I can not thank him and everyone who had any part in our purchase enough for all your help ! I am more than excited for our new furniture and a brand new clean couch for my baby girl to nap on ! Thank you Ashley Furniture
By far my best experience in a furniture store !!! Taryn really cares about customers and fulfilling their every need to get the right furniture home . She was continuously smiling , very intellect , helpful , informative hands down all around great customer service will recommend any and every one who visit this store to see Taryn
Ashley Furniture is definitely the place to buy great furniture at fair prices. My wife and I LOVE our new couch! Our sales associate, Khoury was very helpful and knew his stuff. He made the whole process very easy and answered all of our questions, providing us clarity and peace of mind. If you want great quality furniture that holds up and looks good in your home, then Ashley’s is your place to go!
Best furniture in town is right here folks. James was very helpful and informative!
I went and was greeted by James upon arrival. He was great! Helped me with everything and made what I thought was going to be stressful a very easy and stress free experience. He was able to show me what I wanted and walk me through every step. If any one is reading this just ask for James when you get there. You won’t regret it!
James is the best! He is so helpful and informative. He really knows what he’s doing! No one LOVES buying furniture, but he makes the process painless and fun. I will never go anywhere else again. Buy from Ashley and ASK FOR JAMES. If I could give him 10 stars, I would!
Darnell Davis is the best! He was very patient with us, even went as far as moving furniture around so er could see different pieces together! We're very pleased with our service and purchase.
The store is very clean and organized. Kristy was very helpful in locating the pieces I wanted to look at.
Great quality of furniture and the best customer service. Mr. Khoury Walters at the Orange park FL location is the most knowledgeable person I’ve come across in furniture sales. Really went above and beyond to give me exactly what I wanted. I will definitely be back again for all of our furniture needs.
Kristy is always a pleasure and goes far beyond simple help. Very knowledgeable and professional with helping find that special piece. I would recommend her to anyone looking for furniture.
Best furniture buying experience I have had. James showed us all our different options, answered all our questions, and was nothing but helpful the entire time!
My experience was great...a friend of mine and I was looking for livingroom furniture and Salesmen Mr. Frank Drummer was awesome and assisted us to the very end of the sale... thank you
Had a great experience at Ashley. I was looking for a new desk and chair to be able to study at during my graduate program. James was a great help with this search. I would highly recommend this store to my friends and family.
I love Ashley in op! My salesperson Chris Larsen was the best. Got me in. Got me approved. And got me out.
I wasn’t sure what to expect when I decided to move out on my own, it turns out I needed ALOT more then I thought and my man Chris Larsen helped me out big time! Honestly I probably would have just got a love seat if it wasn’t for him haha. If you’re in the market for furniture visit Chris over at Ashley Furniture!
Great experience. A gentleman named James B (I cant remember his last name) was a huge help to my fiance and me. I would revisit this location again, and ask for James B.
They are always very professional and helpful. James Boehnlein is very knowledgeable and helped us understand the entire process and pick out what worked best for us. We highly recommend them
Great place to help make your house a home! James is super helpful and nice - 10/10 recommend! Ask for James!
James Boehlein is like the super man of furniture world! He will fly in, Cape and all, and make sure he satisfies you throughout the entire process! I can tell you this, I was truly satisfied working with Super James! 💪🦸♂️
We had the best furniture buying experience today. Khoury Walters was very helpful and attentive. I would request this sales person again for our next purchase.
Always have a pleasant every time I shop. Christine was very helpful and did what she could to make sure we got a good deal.
We purchased a new bed set went in very undecided and found the perfect items thanks to a very knowledgeable staff. Helpful and not pushy. Kristy made it a very enjoyable experience! We will definitely be back!
Great Place to buy all your Furniture!! The staff was super awesome and great to work with.. I also had the privilege of meeting Kristy the store manager.. Wow!! Super Awesome lady! She just came over to check on us to make sure we had everything we needed... I will definitely be back for more furniture!!! Thank You!
140 delivery fee refused to put bed together. Refused to answer questions. Refused to refund fee. Liars. Go to rooms to go. Also most of the reciews are fake.
Great customer service! We were able to find the type of furniture we needed in the exact color we wanted. Our furniture came on time without delay. It was installed in about 5 minutes without any problems.
Let me preface this review by saying we have purchased furniture from Ashley before back home in Chicago. We have NEVER had a negative experience, until now. We recently purchased a home in St. John's but will not be officially moving in until June of 2020. My wife came down for 2 weeks well in advance of the Holidays to furnish some of the house so we could come down for Christmas and have family and friends to celebrate the Holidays with us. My wife found the living room set she wanted and facetimed me to make sure I was in board. When we asked our Sales Rep if we would be able to take delivery before the Holidays he absolutely assured us we would be able to. Looking back I think "of course he did because he wanted the sale." We went ahead with the purchase, which was not cheap, because we liked it but mainly because we knew we would have it on time. Had we known we could not, we would have shopped elsewhere. Fast forward, it is now Dec 26th and all we have is the side table we ordered. That's It! Promised delivery dates have come and gone. Between the date of order and now has been nothing but frustrated and angry phone calls on our part trying to get answers. The end result has been them just telling us what we want to hear in order to get us off their back..but still no results and still no furniture. Nobody seems to know anything including how to actually use a computer. The level of incompetence is very surprising when you consider the amount of 5 star reviews. Again, we have never had this issue in Chicago ever and it has really surprised us. Today they have again promised us a delivery date. This time for this Saturday 12/28. We leave to go back to Chicago on 1/2 not to return again until June. We are quickly running out of time so fingers crossed..lol. We would never tell people not to shop somewhere as we are business owners ourselves but I would definitely warn people to ask questions, get everything you can in writing and expect things can and will happen! Happy Holidays! Update: Furniture was finally delivered on 12/28. So far so good. However, the $200+ table lamp was not delivered. My wife was told it would be ready for pick up in the store today, 12/31. My wife went to the store and guess what? Yup. No lamp. It is sitting at the warehouse and won't be in the store until Friday when we will have already left town..which they already knew by the way. So now my wife is having to drive over to the warehouse with fingers crossed that the lamp will actually be there. I have to give props to Ashley back in Chicago. Never, ever have we experienced this much frustration with them or the blank stares and scripted "I'm sorry for the inconvenience" we have gotten from everyone at this location. Your "sorrys" do not make it any less inconvenient and your automated responses as seen below are a joke. If you truly care about your customers then do your best to reach out and take care of them. You lost us as future customers but maybe you can salvage others.
Really good deals can be found here
Staff was friendly and not at all pushy. We were in and out quickly. Delivery time was sooner than expected. Would highly recommend this location.
I got charged for delivery when I was told I was not going to be. In the 9 months my salesman had been there they had never offered this according to him. I guess they still weren't offering it. And then wrong size footboard arrived when it got there
Friendly atmosphere, always someone there to help you. Good prices.
Great experience. I was greeted at the store by Israel and he allowed me and my husband to browse and was very responsive to our periodic requests for information. We didn't purchase anything that day, but I returned a few days later and Israel helped me pick out my new living room. I also received the military discount. It didn't take long to write up the ticket and I was out of there. Again, great experience and I'll be returning when I'm ready to redo my home office.
Had a lovely experience and Tyler was extremely polite and helpful. Just wish the couch I ordered, 5 days before the black friday sales, was in stock. I will have to wait at least 3-4 weeks for the couch to come in.
Furniture is overpriced, in my opinion. The lady that assisted my husband and me was well, ....above my pay grade? I didn't enjoy my experience because of the vibe put off the clerk waiting on us. Will not return.
I purchased a beautiful bedroom set at Ashley furniture about three months ago along with a mattress and box spring. There are no returns on any of the furniture, which is unfortunate because after we got the mattress it wasn’t as comfortable as we thought it was and would liked to have at least exchanged it. The day the delivery men brought us the furniture, they tried to deliver a dresser to us with a broken leg, luckily we saw this and refused the piece. It took about two weeks before we were brought a new one. The bed has now broken and cannot be repaired. The mattress and box spring seems like they are too big and heavy for the frame of the bed. The wood along the bed frame that holds the boxspring has completely sheared off and the mattress has now caved in on both sides of the bed. The furniture is not made very well. Hoping for a good outcome once I call regarding their warranty.
Wonderful experience here tonight. Amazing furniture at a great price. Darnell worked with me, couldn't of had better service. Came in just to look, left with the couch and bed of my dreams.
(Translated by Google) That financing tho (Original) Dat financing tho
I really love Ashley HomeStore and I love the baker's racks and the dining room tables a lot
Ask for Estelitta aka EJ.. She is the best..
The lady that assist us was very nice and they had a pretty nice selection here
Very nice store, and Israel Rivera makes you feel just like family!!!
Wow.. I just bought a new house.. Was gonna come to Ashley furniture to furnish our house..new everything..3500 sq ft house..after reading all the reviews...i'm going somewhere else to buy...
I highly recommend not purchasing from here! The Furniture looks great in store, but when you sit on a couch 3 months after buying it and the base of the couch breaks, that’s not good! I only weigh 185 That’s not the worst part. You go in and talk to the store and they say there is a 1 year warranty, so we enter a claim. So I am now still waiting for a tech to come out, a month after claim was entered. Was told several dates, all rescheduled and now I was told today I was given a bad schedule date and they need to reschedule, as the tech is not in my area! I get frustrated on the phone and the girl says find someone else to fix it and hangs up on me!! Beyond Frustrated Think before you buy here!!!!! As of today 10/19, they sent someone out to look at broken couch, just to agree it was defective and could not be repaired! Was told they will replace it, but I would be stuck with broken couch and it is my problem to dispose of it. Even then no follow up and no new couch! This place is insane
Susan R. was great!! She was very knowledgeable on the furniture it each section we visted! She was professional, kind, and very helpful! Thank you Susan! We will be back and personally ask for you!
Frank Drummer is the best at Ashley furniture at Orange Park location he treated me and my husband like family he made sure we were satisfied, and got great deals, we were so happy before we left the store. Thank you frank.
Frank drummer at the orange park location is such a blessing, he not only helped get us GREAT SAVINGS!!!, He treated us as if we were family. All of my households needs were met!!! THANKS FRANK!!!!
Khoury was very helpful and patient. No pressure. In fact, I came back a few days later and made my purchase. Thanks Khoury!
James was outstanding with helping us find our dream bedroom set. He was informative, kind, and upfront with pricing. A great place to get good quality furniture, ask for James!
Don’t like going into a store and they just follow you. After about 5-6 mins, finallybthe guy stopped following us. Made a choice on a piece of furniture and the guy was friendly and helped us for what we needed and walked out, they have a good sale going on right now btw. Happy hunting for furniture
Great quality furniture with great financing. Friendly staff
Working in hospitality, I have super high expectations. Kristy not only went out of her way to show me different configurations of the sectionals but she educated me on the importance of furniture protection. I am amazed on how patient and professional she was the entire time and definitely will be recommending Ashley Furniture to all my family and friends.
This was a great shopping experience!! We didn't feel pressured or pushed.. I felt very comfortable expressing my likes and dislikes. James the sales person was accomadating and found exactly what we were looking for at a fair price.
Bought a beautiful nightstand with Tyler’s help. Left with a smile on my face, thanks Tyler!! You made my day x
This young man named Tyler was such a wonderful help to my husband and I. Without him, I don't think we could have ever picked a better living room table. Thank you so much Tyler, cant wait for the family to see it. xxxx
Susan Rivas was awesome! She was so hands on from beginning to end. I’m such an indecisive buyer but she was super patient with me and walked me through the process seamlessly. I’ll definitely be back to purchase more furniture from her!! She wasn’t pushy and gave me lots of time to think. She even graphed out the measurements of my space on graph paper and in order for us to have a visual of the furniture in the space. She ran around the store to find accent pillows just to give me a idea of my color scheme. She’s amazing go check her at the Orange Park location.
Tyler helped me choose the best furniture set for the best price ever!! I am so happy with it and could not ask for a better representative of Ashley’s HomeStore. I am in love with my new living room set! Thank you so much Tyler!!!
I love Ashley Furniture and with my most recent purchase, my salesperson, Katie Lockamy, did an outstanding job! She was very knowledgeable, helpful, and pleasant. Will definitely request her expertise and assistance with my future purchases!
I was assisted with my purchase by Katie Lockamy. She was an amazing salesperson, extremely patient and very knowledgeable on the items I was interested in. I will definitely be visiting again and purchase from Katie.
I was very unsure about this place. Then I met Kristy who completely put me at ease with her vast furniture knowledge. She answered all of my questions with experience of a seasoned veteran, but the open personality of a millenial hipster. Her deep passion for sequencing is fresh and outside the box. Keep up the good work Ashley Furniture!
I had a wonderful experience here! Kristy was so friendly and helpful! It was like she knew me and what I was looking for. I can be indecisive; I'm so happy to have had her help! We are thrilled with how everything come together at home. She is definitely your furniture guru!
Had an awesome experience working with James! He’s kind of handsome too! All around great experience!!!
Great Furniture, and a big thanks to Kristie Grieve for making my shopping experience perfect! Deffinatly will come back here thanks to her help!
Khoury was great! I really appreciate the no hassle assistance. Very knowledgable and personable😊 nice to be able to hold a general conversation without being made to feel like a number. Thank you, Khoury for a great shopping experience. We'll be back for that Tempurpedic!
If you need any help I recommend seeking out Khoury there. he was a huge help when I was shopping.
We were very pleased with the service of Khoury Walters. Excellent salesman!
Khoury did a fantastic job! Very knowledgeable and overall great! 10/10 experience!
Frank was Great! Very professional.
I paid for furniture a MONTH AGO. I was told it would be delivered on the 14th, then was called on the 14th to tell me, it will be the 19th , still No furniture. I am so disappointed. And to think I was going back to them to purchase those expensive mattresses that he sales guy convinced me that I needed for my back. NO WAY! I may get the mattresses but it wont be from Ashley HomeStore.
Rodney is awesome.
POOR customer service. Delivery people put a hole in my wall, and Ashley Furniture customer service team tried to send the Driver back out to fix it. Took months to get a professional out to fix it, and only happened because I fought for it. Between the delivery issue and professional coming out, I had a variety of calls from unidentifiable people, yet customer service team did not reach out to follow up on ANY of the progress. Customer service team is REACTIVE instead of proactive, thought their solution(s) was acceptable when it was sub par at best, and lean on customer to fix the company’s problem. I have two more rooms to furnish and will avoid this company.
The store is open right now, and I've called every published number and can only get through to the corporate customer service, which is closed. How is it possible that NO phone number connects to this store??
Was able to find unique furniture under one roof. Thank u!
Frank Drummer is the best. He helped me find the perfect living room set for our new home.
Avoid this location. Horrible service. This location gives Ashley Furniture a bad name. An employee by the name of Kristy Grieve’s referred to me as “Dude” when speaking to me on the show floor. The manager stuck up for this employee saying that this was normal behavior. This location is in need of a manager shakeup but until then avoid at all costs!
I have purchased many Ashley items over the years. Currently my living room, two of my bedrooms and my dining room have Ashley furniture in them. I recently moved and the headboard to my King Cavallino set broke ( Model #B291159). It is disheartening that you sell such expensive furniture and I’m being told because A) I did not purchase it from Ashley directly, I’m being penalized and parts can’t be ordered through you, which makes no sense. B ) Since the item is discontinued, even if I could order parts they are not available. That is just like buying a car from a vendor and the dealership telling you because you didn’t purchase directly you can’t get the part. This bedroom set is less than 5 years old, even if the set is discontinued, parts should still be available. If this is not able to be resolved I will no longer be purchasing Ashley furniture in the future. I spoke with Shandell who did nothing to try and help me, and Jessica who started to do the same but when I protested she was able to look the item number up and tell me it was discontinued.
Good customer service
I've purchased stuff here several times. Living room, dining room, mattresses. I've always been satisfied with the furniture and the service, but today they were soooo slow. I walked in at 7pm with the web page opened on my tablet and said "I want this bed and no financing is needed." At 8:15 I finally left with the promise that the bed would be delivered in *around* 36 days. Thirty. Six. Days. (Approximately... Maybe more. Maybe less) If Amazon can deliver a bed (albeit unassembled) to my house tomorrow for free, why does it take Ashley 36 DAYS to deliver a bed - for an extra $125? For fun, I did some research. Google says that the average 'old west' wagon train traveled about 20 miles per day. I found a website that would draw a measured circle for me on a map with Ashley Furniture at the center. In 36 days, at 20 miles per day (720 miles), Ashley could deliver my bed with a horse drawn wagon - Oregon Trail style - (provided no one died of dysentery, of course) from COLUMBUS OHIO. Bottom line - it's the bed my daughter really wanted, and the staff were incredibly nice and friendly while I waited over an hour to sign 3 pieces of paper, so I bought it. But I'm not sure if I will do it again. I will try to update this when the furniture arrives regarding quality.
We were assisted with our purchase by Frank Drummer. He was an amazing salesperson, extremely patient and very knowledgeable on the items we were interested in. We will definitely be visiting again.
Found perfect sofa/loveseat here at Ashley HomeStore. Thanks to Randall!!!
Wide variety of items to choose from. Customer Service Representatives are very welcoming and accommodating.
You can really get good deal out of here
My first delivery was delayed by 3 hours from the scheduled time that I was provided. The furniture came in damaged and I was told by the delivery team that a request would be submitted to replace the damaged items. When I called Ashley's customer service, I was told that the damaged items were never reported. I also cancelled my furniture protection plan and was told by the insurance provider that they had sent the cancellation to Ashley's on 6/10. I called Ashley's customer service yesterday and was told they never received the request from the insurance company. After 3 phone calls, they were finally able to find it. This was one of the worst experiences I have ever had I would not recommend purchasing your furniture from this store.
Salesman Randall is AWESOME!!! Works hard to help his customers!!!
Do not buy from Ashley!! It will be a nightmare as we have had so far! Company doesn’t stand behind their product! Even if you pay the money for the extended warranty. They want you to do all the leg work! If a claim is put in you will not get a phone call. You have to keep calling them! Add that people on the phone are just plain nasty. All they care about is taking your money and will never do the right thing. I have spend 1000’s of dollars and never will spend another dollar. I will say again do not buy from this company!!! Our couch is 6 months old and just falling apart! All they want to do is send us parts to put on and chance out. I will not stop on these reviews. Going to the better business and ect. Come to a point that I’m ready to hand this over to our lawyer Jason Wood
SERVICE WAS TOTALLY AWESOME AND VERY REFRESHING! THE SERVICE PERSONNEL WERE ON POINT WITH PROVIDING EXCELLENT SERVICE. THIS WAS MY FIRST EXPERIENCE IN THIS STORE AND IT DEFINITELY WILL NOT BE MY LAST!!
Had a great experience today with Khoury. He was friendly and had great suggestions. I will be back again.
A lot of styles
Alot to choose from.
Great service nice atmosphere at competitive pricing
Great people and great furniture!!
Nice selection. Didn't have enough color choice in item I ultimately selected for a family member. But overall happy with the purchase.
Friendly service and great deals. I love my Larkinhurst livingroom set. We are repeat shoppers.
Great product and great service. Sales woman was wonderful.
Super friendly and extremely helpful. Got the thing I wanted for a really great price!
Did not shop there today.
I really like their furniture
Khoury Walters helped us purchase a new living room set today. This guy is great! He let us look around without hovering, but was there when we needed him! He had solid advice and was very knowledgeable about the furniture. On top of it all he made such great conversation. A+ experience. I would recommend him to anyone.
Excellent service
Lori McLaughlin was awesome. Pleasant and peaceful shopping experience
We
I accompanied my son to look at some furniture. The salesman was nice and the store was clean as could be expected.
Khoury Walters helped us today. He did a remarkable job. Not pushy, very kind and courteous.
Khoury was great to work with!
I bought a chair and bed frame, to be delivered April 6 which is today. NO SHOWS I called and they said they it could be delivered today, so they said may e tomorrow. Sales man was really nice Darnell. But shipping is not good. I won't be buying from them again. So who knows when it will be delivered???? I don't mess around I am from Pa. If it does not come tomorrow. I go straight to rheir CEO. I do not play wait game. Laurel Morgart Unhappy shopper
furniture falls apart every time. Must have warranty.
The store experience was good. Staff was helpful and provided a decent purchase process. My challenge is the quoted timeframe for furniture to be ready. We were advised 3 weeks for EVERYTHING... we got a loveseat and a chair in 3 weeks, but our couch, the main piece, was pushed a week and then another week... so, we may get it sometime. This may be a common issue, just not one I have encountered, and I’m not a fan. Overall, satisfied with what we have, but still waiting on the arrival (sometime) of the rest of our order.
Bought what was advertised as a leather couch and loveseat. It cannot be leather as it started peeling within 6 months. When we brought the complaint up to them, they did nothing.
This store is a joke. I bought a sectional, paid for said sectional, and they texted the day to say it was no longer available. This is a minor inconvenience that can be forgiven, but giving me the runaround to get a refund and saying it will take close to three weeks is absurd. Please do not trust these people with your money. Go elsewhere.
Ask for Estela she'll take great care of you. She was so helpful in assisting my picky daughter with the furniture for her first place
Staff was super helpful. Lexus made our experience pleasant and smooth. Would come back and work with her again. Thank you Ashley's on Blanding!
Outstanding!! I purchased my dream bedroom set!! Gorgeous!!
I had a great experience walking into Ashley's. Amazing service, no pressure from salesman, very professional! Rodney is an amazing person well knowledgeable about the pieces I was looking for! Thank you.. will definitely recommend
They tell you 20 times after you pay to inspect your items if you’re picking up because once you leave the warehouse Ashley will not replace any damaged items. (Conveniently weren’t told about this until after we purchased—lesson learned) But then the warehouse workers bring you fully taped up boxes and won’t provide you with blades to open the boxes (which we weren’t told about) Had to tear through thick tape with my bare hands. The sales lady also almost charged us $200 more for an item until we said something. Joke of a company that doesn’t care about their customers.
Quality to the furniture has gone down. I bought items in 2005....and bought in 2018. Had trouble getting my bed and couch after I paid for them.They love to change dates at their convenience....
Very helpful people, no pressure
Lexi from Ashley furniture was absolutely the best sales associate. She's friendly.. her suggestions and knowledge were was so helpful. Ashley furniture gets 5 stars from me....👍
Good stadf
Love the furniture and Lexus was very helpful.
To pushy
Love love love
We've had this furniture a year, the full "leather" sofa frame has already cracked. The wooden frame has completely cracked down the middle. These are the worst quality of furniture We've ever purchased. $3200.00 later we got screwed big time. They lied to us at the store about being 100% leather. The couches were delivered and the loveseat was damaged. The warranty we bought better cover this or this review will be less than a 1 star. It will go straight to corporate. The salesman was nice but I believe what we were told was lies just to purchase this over priced junk. Buyer beware of Ashley Furniture. We will never purchase anything from them again.
I was today at this store and buy some furniture.Me and my wife are so satisfied with salesmen Khory Walters, very nice person, and doing his job very well
Expensive
Terrible customer service. We ordered our dining table, sofa set and a kitchen cart beginning of November. After waiting a MONTH with no calls or follow up from them letting us know our shipping details we finally went into the store and asked. We were told to wait even longer for them to deliver. So we waited about a week with no update from them. We HAD TO CALL and finally set up a delivery date for the sofa set and dining table which already came in and had been sitting there. At the time our kitchen cart had not come in yet, so we got a split delivery. Which ASHLEY shouldve recommended in the first place. We finally get our sofa set and dining table first week of January. Fast forward to today, Jan 18 2019... I call today because we were told our kitchen cart was supposed to be delivered here a week ago and we didnt recieve an update nor the item. So now I have to wait another 6 days for it to be delivered. My point is, I shouldnt have to call and babysit ASHLEY FURNITURE for when my items are going to be delivered to me. If I had never called and set up a split delivery, I would still be here 2 months later with NOTHING in my home. ASHLEY FURNITURE, please get a clue.
Sales pitch as I was leaving. Held me up in the door. Very uncomfortable.
Sales people stalk you around the store and are very pushy. Just let me browse! I'll come to you if I have a question or want to buy something.
Pricey but great products.
Very friendly staff and they try to help as much as possible. The only reason I'm giving two stars is because of how long it took to get the furniture. Several changes in delivery dates and my set still isn't complete. Thank you to those in store for making it happen a.s.a.p. though. And the delivery guys were friendly and funny.
False advertising
The sale person was great but the customer service lady sucked she didn't try she just took what the peopel on the phone told her the manger came out the back and tried harder then she did to get the financing pushed through
ASHLEY’S....for the past 4 weeks we have dealt with Ashley’s Home Store in Orange Park, Florida. Two different beds had been ordered from them and neither one ever came in. The first one was incorrect! Excuses each time. We were very patient and kept ordering and reordering and waiting and waiting. We had told them our Family was coming in and we wanted everything ready at home for Thanksgiving. (We were excited with new beautiful Bed Covers, etc.) “NO PROBLEM” they said. Promises were made. Promises broken. My wife made several trips into ASHLEY’S. We tried to find professionalism in all of this. Sad to say. Didn’t find it. My wife is so disappointed and when our family arrive TODAY, THANKSGIVING, they entered into a bedroom with a bed “frame” only.....sitting there with all the bed coverings ready ... but NO bed. Yesterday, the day before THANKSGIVING, my wife went in to get a total refund. She was not even given a “We are so sorry”. No apologies and I repeat NO apologies from ASHLEY’S over the last few weeks. They kept saying “we will get another bed in...We will get another bed in”..... Never happened. Sad!!! Did I say “SAD!”? Now remember ASHLEY’S and all who read this....There are many other stores in town which we can and will now purchase from. Ashley’s IS HISTORY. I’m sure this is the reason so many of them are beginning to close across the country. Obviously poor training. Obviously poor management control. Obviously poor attitudes. Obviously not interested in surviving and making customers happy. I am so glad I do not have to have a new ASHLEY’S bed to keep me happy but I sure needed to let this word out.
Cheap furniture with no pricing and someone stalking you the whole time. Not the way I like to shop
Less than 1 If I could. Went in One evening with my Mom, wife and 14 month old baby. They had food and ballons we were at some Private sales event. Found a few pieces we liked so we asked our sales guy to price it out and give us a call with the prices he had another customer at the time as well and the baby was being really fussy. He convinced us that the sale prices were for tonight only if we leave the prices wont be the same. So we hung around took awhile with a crazy toddler running around the store. He comes back with some prices that wasn't really a deal and all bundled together I wanted the prices separate. So he went back and refigured and came back and it was more money than the first time on 2 items. I said not gonna work I have to get my little boy home anyway you can call me again after you look at prices 1 more time. I felt like I was buying a car. Just give me the lowest prices and lets do business. Later that night I got a text from my sales guy and it was basically the same price. I got online and checked and the prices they had advertised online were cheaper than the one they made me hang around for with the fussy baby and this BIG "sales event". They are a bunch of crooks i'm beyond disappointed. That's not right and a little unethical. I will not be back and will be sure to tell everyone who will listen so they don't have to go through the same.
Was lied to about furniture I was getting and treated as though I was beneath them. Would not recommend anyone buying from this place. Now stuck with a $2000 couch that I was told was a set.
I like that it wa as quiet. Our sales lady couldn't remember our names and took on too many customers at the same time. We got another named Brian. Nice guy answered our questions.
My first time going into this store and it will not be my last. The staff at this store is awesome. They went out of their way to make us feel welcome. Estellita was awesome. I didn’t feel pressured into buying and she was very patient with us as I had two small children with loads of energy tagging along. Answered all my questions and helped us get what we needed for the best price. The entire staff goes out of their way to talk to you and make you feel welcome. Will definitely recommend them to anyone!!!
Nice, friendly, and helpful staff. Beautiful but very expensive furniture
Service was good but some of the products and the delivery service was horrible. We ordered a dining room table some chairs and a bench. One style of chairs came in delivered with black smudges all over, sent those back. Second set comes, one is good the other had the leg fall out and it looked like it was snapped and shoved back in there. The one chair is delivered again, this time with smudges all over it again. My wife and I have called multiple times and left messages, no response. You have to go to the store to get ahold of someone and to get issues taken care of. Bad service, ok products.
Finance department does not have anything together. After dealing with them i paid my account off in full and still getting calls that i have not paid. One person says one thing the other says something different. Then i get the finance manager calling me with the worst attitude i have dealt with. Will never buy anything through them again and will advise anyone else not to.
Went in yesterday to look around for some furniture since we are moving but to another state. We just wanted an idea of how things looked and felt. I walk in and this guy asked how he could help me. I told him everything I was interested in and he starts walking. We start talking and I explained to him yes my husband is in the military and we will be moving to out of state soon and we have no furniture since we sold all of ours he immediately stops ask this lady can we help this lady even though she's moving out of state. She said no cause they won't have the same things there so I would be better off waiting and they walk away to help some else. The only reason he didn't want to help is cause he wouldn't get commission out of it. I continue to walk around to look so I could get an idea. The only reason this is getting two stars and not one is cause of the two people I explained the situation to and they were willing to help. I'm completely annoyed about what happened! It was very rude to walk away and have a disgusted look on your face after I told him we were moving. Horrible salesman!
Ismael rivera Thanks for everything!
Best sandwiches in town.
Do not buy any furniture from this place. I initially purchased a oversized sectional in 11/2016, didn't receive it until a month later. Also purchased the protection plan and after almost 2 years of having this furniture I have a stain that I could not remove myself so I called the warranty protection plan, they tell me its a pre-existing stain that has set over time and they wouldn't be able to send a technician out to remove stain. This is a fresh stain that hasn't been there no more than a few days. I paid $400 for a warranty I can't used. Somebody needs to refund my $400 if I have to still pay someone else to remove it. I also purchaed a dineete set on 4/16/18 and it finally got delivered 6/27/18 and had a busted up drawer. I had to contact them again and then wait for a drawer to be delivered by UPS a week later then wait another for a technician to come out and install it. This place is the worst.
So i went in & just wanted to shop around & mentally compare quality & prices. 1st thing as i walk in the door sales man is on me.... Ok but im just looking for now. 10 or 20 minutes later after he was obviously following me he starts to talk about how great their merchandise & starting bashing on other competitive stores all the while i slowly walked & he was trying to quickly get me to the door. In talking he mentioned he didn't have any cards to give that he had given out so many & no one would come back. Of course that is rude if I'm not coming back i don't want the card but people do it to be polite any ways... I didn't go back went to american signature and the chairs i was looking at ashleys was there for $200.00 less. Not going back to ashleys i heard similar horror stiories from others later.
Great furniture! Great price! Ask for Khoury!
Sales lady Winsome Slack was Awesome. Very nice, pleasant, cordial and knowledgable.
Great service, excellent products, informed people, very low pressure, happy people, lots of things to buy, everything made to order. financing is wonderful:-) :-).. Low pressure again I say low pressure. I give it a score between 1 and 10 a 9+ because they're awesome best experience in town. You what you want. They treat you with respect. Easy to buy. Go to the Blanding Boulevard store in Jacksonville Florida ask for Spike and you have a great time good luck and enjoy your new furniture. :-) :-)
DO NOT buy any furniture dmfrom this place. I purchased a $3,000 bedroom set for my son last year with the protection plan to date the bottom draw is broke the wood is scratched and now the bottom bedroom frame has broke. I brought my furniture 15 years ago from a Rooms To Go and still is in great condition. Only reason why I purchased it from Ashley because I loved the way the bedroom set looked and I thought it was something he could have for years. Called the protection plan that I purchased nothing is covered. So please be careful of what u get cause don’t know about anyone else but I don’t have money to throw in the air and that’s basical what I did cause now I have to purchase another bedroom set. I am so pissed. First and last time at Ashley Fake Furniture store....Rip offs
Great
It was one of the best retail expierence I have had in a long time. That was my view until I saw the price on their website , it was $330.00 less. The salesman told me during the sale that they have 110 % price match so I called about it and was first told it was not their website and didn't represent them. Then was told since l financed for 36 months and not 12 months the price guarantee did not apply. Not a good way to get return buisness and good customer reviews. Just to be clear, the only conversation concerning saving money was the savings vs the length of the loan. Nothing about the price guarantee applying to the length of the loan. The listed price in the store was different than the website and there was nothing in writing about the price guarantee. I would think long and hard before doing buisness with this company again.
Go see Alfonso if you want knowledge and not pressure.
Nice prices for Junk
Great Customer Service but over priced furniture
Selection ok..
We was advised that our bedroom set will be here no later than 7/25/18 but I had to call the store today to find out that we won’t get our stuff until 08/17/18. We place the order on June 30th. Unacceptable
Had a great experience here. Danisha was exceptionally helpful and patient and the ladies finalizing purchases were all very pleasant. The store is well kept, organized, well lit, and comfortable. The manager worked with us on our financing and helped us purchase a great sectional for our new home. Great location too. Situated close to 295. We'll be going back.
We purchased our furniture for bedroom here. Clean and nice furniture for the whole house. Staff will let you walk around and look without being to pushy. Just make sure that what goes in the paperwork is actual price
My first time buying anything from Ashley was very unsatisfying. The delivery driver's were AWFUL!! I WILL NEVER PURCHASE ANYTHING FROM THEM ever again....The corporate office (Sandra) was very disrespectful. She didn't do ANYTHING to satisfy ME as being the customer. I would not recommend this store to ANYONE!!!
Worst sales person, and super over priced, even with their sales price! They do have some really nice furniture, but so do other furniture stores. I'm simply not willing to pay 4k for just the top mattress that has memory foam.
They are clean good furniture but they plead you to buy some furniture even when you say you are just browsing
Love the furniture here.
Initially the sale went fine. Spent $2600 on a sectional with oversized ottoman. Delivery went fine. But we could not get any support from customer service when we realized that the ottoman was no use because it is making loud noise when every time it’s being used. Will not consider going back to Ashley’s furniture because everybody are nice when they want to sell but it’s the post sale support that matters the most.
Called store today, spoke with Laurie.. inquired about coupon not applied to my purchases online.. She say they have nothing to do with the online coupon purchases and I would need to contact that department..So I asked, do you have the number? Laurie replied: No... Me: puzzled and speechless.... Customer Service Experience today was unacceptable!!! Laurie did not take another step to satisfy my need/request!!!
Nice place to shop, employees are nice and friendly not too pushy can take your time to shop around.
Service was excellent and showroom gave me great ideas for new house.
Low cost with an upscale look. Furnish you house
ALL MILITARY DO NOT PURCHASE FROM THIS STORE. DARNELL DAVIS SOLD FURNITURE AND WARRANTY PLANS UNDER FALSE INFO. THE SALES DID WHAT HE COULD TO COMPLETE THE SALE AND ONCE WE HAD ISSUES. I HAD TO GO TO CORPORATE TO RESOLVE. THIS ESTABLISHMENT HAD HORRIBLE CUSTOMER RESOLUTION SKILLS AFTER LITERALLY SELLING ITEMS ON LIES. IF THEY WILL DO IT TO SERVICE MEMBERS IT WILL HAPPEN TO YOU. AGAIN DO NOT PURCHASE FROM THIS STORE NO MATTER WHAT THE SALE IS AND PLEASE DO NOT PURCHASE ITEMS FROM DARNELL DAVIS. THIS SALES MEMBER IS NOT TRUTHFUL AND THE ABILITY TO RESOLVE CUSTOMER ISSUES.
Good stuff
Eric is awesome
Sales people very pushy. Products grossly overpriced for the quality. In store pricing does not reflect online pricing. Sales staff and even management unwilling to budge on pricing in the slightest.
Pretty but over priced for the quality
Ask for Loren, she was wonderful! So helpful and great to work with. Excellent service and fantastic products!
Darell great salesman
Friendly and patient
Nice experience in general. Most impressive was when we left we went on the websote and found it listed for less money. Went back and everyone was great and took care of the price adjustment. Very happy customers after this transaction.
Nice people, prices are on par but they need to fix the TV next to the checkout area
I went in looking for a 3 cushion couch. I was promptly greeted by Kayla who was super knowledgeable and great to work with. She walked me through all the options and prices once I decided on what I wanted. Will definitely return and ask for her if I need any new furniture.
Easy to find. EJ was very helpful without being pushy!
Sales associate was very friendly and helpful. Thank you Randall Tisdale!!! The checking out process takes a long time but overall worth it.
Very friendly and knowledgeable about furniture. No pressure sales.
Our salesman walked off in the middle of us discussing a set of living room furniture, to help a lady that walked up and inreruppted. He never came back and neither did we.
Expensive.
Less than quality furniture. Saleswoman bashed other retailers furniture and hounded us the entire time we were in the store.
A pleasure to shop in this store, Ashley on Blanding next to Best Buy. The people are very friendly and helpful. Helped me get the best price available.
To pushy
The store’s disconnect with “corporate” and what’s on their own website is confusing and this will go for any Ashley’s Furniture store. Basically the Ashley’s website is not the same Ashley’s you walk into and neither of the aforementioned is the same Ashley’s across town. This means they can’t tap into each other’s deals or promotions and possibly selling items. Some other important things: 1. Expect to wait 2-4 weeks to get your furniture since every piece is supposedly made to order. 2. All purchases are final. No returns or exchanges. If your new furniture does not meet your expectations, which will be a surprise on delivery day, your only saving grace might be the warranty. 3. They consider price matching their own website price a discount in the sense that a coupon can’t be combined. Yet they honored the store sale discount price with our coupon. Odd. Note disconnect previously mentioned. 4. The most prominent price next to a furniture item on the sales floor might not apply to that piece of furniture. Read the back of the sign to check for the floor model price. 5. Make sure you’re comfortable with your sales person and that you feel like they’re listening to what you want. This was the most disappointing buying experience I’ve ever had in my whole life. When we told our sales person we were ready to buy, I later realized I had left our coupon in the car and told her I’ll be right back while my fiancé would explain what we wanted, she responded asking if we weren’t buying today after all (??). Also at that time, before discussing what we wanted, she asked us how we would be paying. When she suggested financing, we gave her a hard no. We actually told her three separate times we’d be paying in full, yet she proceeded to go over financing options in detail when going over the final cost, you’ll see how ironic this part is later. Why would you ask someone how they’re going to pay and try to suggest financing options before you even know what they want? Go in this store knowing that all they care about is money. Flustered we decided to take a breather and told her we’ll come get her when we’re ready again. We attempted to get someone else but she walked by, saw us and took over again. We told her “this is the one we want”, pointing to the model on the floor. This being our first major furniture purchase and first Ashley Furniture purchase, initially we did not realize the back of the price sign even existed, let alone that there were different model types since our reference was the website where the only sofa in that style was the one we wanted, again the disconnect is confusing. We were excited and chatting amongst ourselves about all the features and how good the price was. At no point did she stop to explain that the model we pointed to and asked for didn’t have the same price as the price that was biggest, outward, and in bold on the sign adjacent to the furniture on the sales floor. To our confusion on delivery day, we ended up with a different model than what we asked for, supposedly the one for the price we saw but I honestly think we’ll never know because the prices changed when we returned. After trying to talk with the sales lady on the phone and not getting anywhere, my fiancé went into the store to try to work something out with the sales manager. He literally had to hardcore haggle them to get something agreeable as if buying for a car. Not the most fun situation to be in when you already legitimately feel like this is partly their fault. While we shared some fault in it by honestly not knowing there were different model types, we were left feeling extremely uncomfortable. We felt like they were being dishonest and manipulative throughout the entire process even before we realized the mix up, for that reason we will never go to this store ever again and we will never recommend this particular store to anyone.
Unfortunately our experience buying a sofa here was spoiled by bad customer service. My advice is to pay very close attention to the model number of whatever you are buying before you sign and pay. Overall not recommended.
Great Selection of Quality furniture.
Ok kind of pushy
The worst experience ever. These folks are the equivalent to used car salesmen. I will never go into another Ashley store.
Horrible customer service. Gave the one star because I had to. Waiting 8 weeks and counting for lamps.
Beautiful store . Loved the furniture pieces available . Staff where very helpful not over zelous .
Had a good salesman willing to listen and no pressure, got us below our target price on a living room suite and Mattress. Very pleased with the sales experience.
When I go into a store I do not want to be followed around. If we have questions we will come ask the person who first introduced themselves to us. When we say we we just looking around, we don’t want a million questions. I’m sure a lot of people feel this way, they just want to look around see what’s there and get ideas for their home. Other furniture stores just tell you if you have any questions let them know.
I'll give them a 5 star rating, very nice and really helpful not pushy
Great staff, lots to choose from. A bit on the expensive side, but that's due to the quality.
Great customer service
Got a great deal on furniture! Hope it's delivered on time!
Brian Vought (our salesman) was excellent!! My wife and I went in to just look at ideas for a bedroom set... an hour later we left the store after buying a complete bedroom set and dining room set. The best thing was that Brian was not pushy and let us know that he would be around and did not want to hover.
Sales lady was great and a tremendous help. Everything was great until time to pay. I was purchasing for a handicapped family member and using there card. They manager refused to allow it even after talking to them to verify. They refused to give me the papers with my name and address on them because the prices could change and I would pay higher prices. I was told to call corporate office to complain.
Sale person was a joke. Told us that we rushed them and that’s why she messed up. I guess two hours is not long enough to writes up a sale. The manager wasn’t better went in the next day to pick up and sign paper work and our sale was deleted. Town center Ashely is much better.
Great service rep, good deal. Estelita
Great service and selection! Found what we were looking for thanks to the quality trained individuals on the floor. Carla was fantastic and made sure we received the best price.
My sales person was AWESOME....easy to deal with as well as very knowledgeable. He made this a GREAT experience!!!.... I would highly recommend
Alfonso was a great salesman. He greeted us warmly upon entering the store and never pressured us to make a purchase. He even went above and beyond to make sure we got the best deal possible. He definitely made the furniture shopping experience bareable. Thanks Alfonso!
The showroom was great and had so much that I wanted. However, I ordered a bedroom set and a dining room set on 10/5 and was told I would have it in two weeks. That WAS NOT the case! It took until 11/16 for everything to be delivered to my house! And on top of that they sent the wrong dresser! I WILL NEVER order anything from this company again!
Excellent service from brian
No body offered to help me find what I was looking for, so I just kinda roamed around
Alfonso did a great job of helping us. He greeted us at the store and advised us where to go based on what we were looking for. He did allow us to wonder without being overbearing but was still nearby if needed. He went over all the finance options and helped us to get the best for us. Definitely recommend if you want to get new furniture.
Alfonso was knowledgeable and very helpful, took his time to make sure we got everything we needed
Do not appreciate their sales techniques at all. I felt like I was being manipulated the whole time like buying a car at a shady dealership. I would have walked out but they had the couch and chair my wife liked the best. Signs said NO money down but they insisted I pay "sales tax" before leaving the store. Offered 20% off but only if they finance and if they finance they charg a few hundred extra for the premium extended protection plan (doubt that's even legal)and home delivery. Haggled the price down on the furniture which compensated for the extra charges but I would have preferred to simply pick out some reasonably priced furniture and the protection plan and delivery be included. Still wonder how much more I could have saved by haggling longer. Paperwork I signed said home delivery was optional (not according to the sales associate) Furniture arrived on time and looks great. I feel like I got a good deal but it was a painful process which I'm still upset over. if you're prepared to spend a few hours haggling you can get a good deal here.
Great experience,Israel Rivera really helped my family make the choice of geting a sofa and he was a polite and honest person all in all and a great person.
Alfonso was great. Thank you for your help!
Shelia was my sales person at the Ashley Furniture store on Blanding Blvd. in Jacksonville, FL. She was very helpful without the pressure. I would definitely recommending her and Ashley Furniture.
Great service, beautiful furniture!
My main man 50 grand Tim Mathes came through and he gave us such a wonderful experience he is very knowledgeable and personable usually I dread mattress and furniture shopping but I guess I just never had the right sales person to work with no pressure this dude was and always smiled and took his time with us he need a RAISE!!!!I will be coming to see him for all my home furnishings. Go Gators
Karla was very helpful and fought hard to achieve my costumer satisfaction.
Best furniture buying experience in Jacksonville. Huge, clean showroom with plenty of staff that do not pressure you. Our sales associate Rodney was fully transparent and honest throughout the entire process. He took the time to educate my girlfriend and I about the different fabrics, wear, stains etc. Highly recommend to go check this location out and ask for Rodney.
Tim was very helpfully . He explain everything to me . Awesome job Tim
Our sales lady was very knowledgeable and helpful. Appreciate her so much.
Staff is very friendly and helpful. There is a wide variety of furniture to choose from. Wonderful experience.
Great customer service. Alfonso was very knowledgeable and helpful during the entire process! Would recommend him and the store for anyone looking to buy furniture.
Carla was a great help in informing us of the event supporting help Breast cancer research and my husband and I waited to purchase a dining set for the day of the event.We are able to.support a great cause.and purchase great furniture at a very reasonable price. Thanks Carla!
Just like any trip to a store where sales people work on commission they kept us there forever. We were in search of a new recliner and possibly one with that was the lifting kind. After a couple of hours of haggling back and forth over the one we wanted we did end up buying it. They did try to make it seem as if you had to purchase the protection package so I would advice on asking about. Other than that over all it was a good experience. I would probably consider purchasing from the store ahain
They are very helpful and knowledgeable. Friendly, and do not follow you around and bug you.
Harold was awesome! We literally walked out of Ashley in Gainesville, FL because their customer service was awful! Harold took care of us from the moment we walked into the door, no questions asked. He got us exactly what we wanted, and in turn we ended up purchasing more than planned. Thank you for everything!!
Sale agents were respectful and no "hounding"!!! Sheila was dressed nicely, super mannerisms and was an all-out pleasure to work with. Kudos to this store on Blanding Blvd., Jax, FL 😂😂
Nice selection. Nice personal assistance. I appreciate the honesty. Darcie is a good representative and easy to talk and work with. I found what was looking for at a price and a plan I can afford. Thank you,
Alfonso was excellent. Made my shopping experience exceptional.
Didnt have a large selection and everything is over priced
Absolutely love Ashely Furniture. The experience with Israel. Riverieria was fabulous. I was able to get exactly what I wanted with just a simple conversation. Thank you! I am so happy. 😄
Great service in the showroom, the people there know their stuff. The people handling the repair service, not so good. Talked to two different people and got different information on what to do and when to do it. They need to give one direction to go, a person can not go two directions at once.
Easiest time ever had buying a chair. I will go back for our next piece of furniture. Harold Braswell was great I will be asking for him next time. Thanks Paul Cooper
My first purchase from Ashley's was more than I expected it to be. Harold was so helpful. He was sweet, funny, informative and knew his stuff. He also went above and beyond to make sure we got exactly what we wanted without breaking bank! Thanks Harold and Ashley's for helping furnish our new home!!
Alfonso was great! Excellent customer service, very patient and informative about products! No pressure and allowed us to browse freely to find what best suited our needs. Will be back in the future just to see Al!
Excellent experience with Roland! Got us a great deal and spent time showing us multiple options!
Al was great. He was super helpful and got us what we wanted at an awesome price. I would go back and see him for any future furniture purchases.
We were greeted by a very nice gentleman at the door, we told him what we were looking for and he showed us their selection. He left us alone and we looked at several dining sets. We found one we really liked, the salesman came back, and we asked for the price. He left again and came back with Alfonso. Now I have been "turned over" while buying a car but never at a furniture store. The original salesperson said he had to leave and that Alfonso would take care of us. Well that was a mistake, after 5 minutes of playing with his calculator and finally working out a price, he said I could use my Ashley credit card, but I would have to buy the 5 year protection plan for $159, plus pay $129 for delivery, and pay a down payment to receive the discount.. I asked why I needed to buy the protection plan, Alfonso said it was like buying a car, and if it was damaged during delivery it would be covered. Needless to say after having a good laugh we went home and ordered the same table from Amazon, free delivery and it will arrive in a few days. No wonder why retail stores are becoming a vanishing breed.
We just moved to Jacksonville and to a new house. We still needed a table for our breakfast nook and chairs for the island. Tim Mathes greeted us with such enthusiasm, so despite being tired at the end of the day we felt energized. He was patient and took the time to help us choose the right table set. In addition we were told that the chairs for the island could only be purchased in sets of two, but we only needed three. I thought I would never get my chairs, boy was I wrong Tim went above and beyond and we will now get our dream furnitures. Thank you Tim!!! We loved your energy. I will definitely be back to purchase more pieces.
Awesome place. Very nice and friendly people. Harold was very patient and understanding and helped us find exactly what we wanted. I would do more business here in the future. Thanks guys.
As a new homwowner, I researched a few furniture stores to ensure I was selecting the right furniture. So thankful that I choose to walked into Ashley's and met Ryan. He was so nice and willing to help even though I was not ready to purchase right that minute. When I came back in today and met Tim Mathes it was truly a pleasure. He was so willing to take my list and answer my questions as well as I had the best value for the items I selected. Great job to both Ryan and Tim. I look forward to enjoying many years with my new furniture.
Very professional staff!
Shopping furnitures always used to be a painful experience, but Israel made it so easy. For first time I enjoyed this and I am truly greatful to Israel for that. He is the best I have ever seen and he gives you honest feedbacks and recommendations. Make sure you carry some pictures of your home for Israel to help you select each piece which would complement the color tone and spacing. My wife and I strongly recommend Israel for a wonderful shopping experience to make your home the best!!
Mr. Harold was extremely nice, helpful and patient with with me. I had a very pleasant experience.
I would rate my experience at Ashley's a 3/5 only because of my sales rep Mr. Israel Rivera. He is the star at this store. Professional, and actually cares about his customers instead of just "getting a sale". He definitely should be recognized.
I purchased a bedroom set from Ashley Homestore at Orange Park FL my salesman's name was James Jenks and I have to say he got me a great deal and the service was awesome . I highly recommend him !
Wanted to browse but clearly sales associates are trained to follow you through the store. My sales person did his best to not bother me, which I greatly appreciated. However, the checkout process is unbelievable! Took almost 40 minutes to purchase a picture and two small decor items. Was made to sign/initial a number of forms, wait for pricing to be tracked down, handwritten order form, approval by another sales person, then entering the order into the computer only to be told to have a seat by the back registers were the items were officially rung up, more forms to sign. Finally, my sales associate had to go retrieve the items I wanted from the sales floor (apparently that's what you're buying-dust and all). I expressed my unhappiness about the process and all surrounding associates AGREED that it is bad! Apparently corporate is not listening!!! Don't go here unless you have a LOT of time.
As soon as we walked in the door Julian (sales rep) was there to greet us. He explained the sales for the store and told us to look around and he would be there if we needed him. He never hovered over us. When we asked him to show us what king bedroom suits he had he graciously took us around the store. When we found the one he sat with us and went over our combinations, thinking of our budget. He was wonderful. We will continue to shop at Ashley's!! Everyone to the manager, checkout and our sales repJulian Hernandez was great!! Thank you for making our shopping experience a pleasant one.
Went in just to look, but the sales person Israel Riveria was extremely nice and helpful especially. He was extremely knowledge about mattresses and helped me pick out the perfect one.
Tim was very helpful from the moment we walked in. Tried to help us match the couch we wanted with other pieces. And when we were signing everything he explained it all in detail. Not pushy like most places you go. Great experience!
Tim was incredibly helpful and got us a fantastic deal! I will be a returning customer at Ashley HomeStore because of Tim! He has top notch service! Due to his superior customer service I will be referring Ashley HomeStore to friends and family.
Israel is a wonderful sales associate! I went with my mom to buy a living room set. Israel was patient and helpful and did not pressure us to buy something that we didn't want. Everything went smoothly all the way up to the final purchase of the furniture.
Great experience as soon as I walked in through the door. Mr. Israel Rivera greeted me with an introduction but didn't hover over me and gave me the opportunity to walk around and see what they were offering. Fortunately they were having a store wide discount so I was already intrigued. A while later Mr. Rivera greeted me again and was more than helpful. Answered all my questions and offered a great deal on a bedroom set. Very pleased and will most likely be a repeat customer and/or refer to anyone looking to furnish their home.
Julian Hernandez was very helpful and professional. Very knowledgeable in what he's doing. Kudos to him.
Darnell was great, provided excellent customer service.
I was very happy with Carla's service. She was very informative and answered all my questions. If I make future purchases I will be looking her up again.
Will never shop at Ashley Furniture again. Did not get what we were told and then when we came up to the store after the furniture was delivered, sales representative stated, "I never said that." Well of course he would deny it.
Julian was our sales person and did a fantastic job. He was extremely knowledgeable about the furniture offered, I was impressed that he knew the "names" of each piece we looked at. Due to his excellent service, this Ashley HomeStore will be our first stop next time we are looking for more furniture pieces. If you are reading this and stop at this store, ask for Julian, you'll be glad you did. He was able to take my wife and I's picky nature and find the perfect piece for us. He was patient, friendly and we feel we got a good deal on our selection.
James Jenks, was very helpful and welcoming from the moment I walked through door. Explained all the specials and made it very easy and gave me all the options to buy my furniture. Great experience.
Staff was very helpful and courteous
Came in looking for a specific couch. Got it special ordered for a great deal!
Shopping for new living room furniture , Ashley was our first stop . After hitting all the others , Haverty's , Rooms to Go , American Warehouse , Badcock and Long's , we came to the conclusion Ashley had by far the best selection and prices . Carla was very helpful , answered all our questions and went out of her way to make sure we were able to get everyting we wanted . I'd highly recommend them to anyone looking for good furniture at a great price .
Brittany at Ashleys furniture was absolutely amazing and so helpful… Made our trip so easy! So friendly and so helpful!!
James was very helpful and answered all my questions. He helped me compare options and walked me through the financing process. He made furniture buying fun!
Our sales rep Alonso was extremely knowledgeable and customer friendly. He greeted us as soon as we walked into the store and was very attentive to our needs and questions. Would highly recommend him to our friends.
Great customer service. Only problem was we waited a little longer than we should have to sign paperwork for delivery.
Alfonso helped us with our selection of furniture. He was very great and generous. He showed us a couple different options and ran the numbers for each. He helped us get a great deal. Thank you Alfonso and Ashley furniture.
We've been searching for a TV stand for awhile, and we found it here at Ashley. Great price, great customer service and wonderful sales rep, Carla. Thank you for being so patient with my hubby, but he was happy with your assistance.
The sales people were very pushy. We were just looking. Our house was not finished being built but we were getting pushed to buy and let them hold the items for the next several months
Very happy with furniture, store and salesman who was a great help and made the process easy for me. Thanks to all of you, jp
Sales lady was refreshing, no pressure, very helpful, pleasent experience.
Israel Rivera is the best! He is attententive, professional and not at all pushy. Make sure you ask for him! R. Mayes
I think Ashley Furniture sells quality products and has an unbelievable warranty. I have bought furniture for numerous rooms in my home and will continue to purchase from the store. I like their financing and they work very hard with people. whenever I have run into problems the managers bend over backwards to fix them immediately. I think Ashley has a reputation of being an expensive store but I find their sales amazing.
I went in not sure what I needed and was greeted by Harold a polite gentlemen who answered all my questions without being too pushy. He made sure I got a great furniture set at a great price while answering all my questions and solving all my issues.
Tim was the perfect salesman, needless to say I came in for a couch and left with a little more. Financing options were great and payments were reasonable.
Very very helpful
Staff was very welcoming and helpful in helping us find what we were looking for. Good selection of furniture at reasonable prices. Will shop at Ashley's again.
Israel Rivera was very nice and provided me with the best deal possible! Even Linda was really awesome! I totally love Ashley Homestore.
Tameika was awesome
Great furniture
Alfonso did a great job, and helped me pick out the perfect mattress. He was a great help. I will come back to purchase from Ashley's Furniture.
Alfonso was great and Tim was super helpful
Found a bedroom piece that we love and the sale person (Alfonso) and especially the sale manager (Willie) made it happen for us to acquire it for the price we wanted. Great experience.
Wonderful service, Carla took me right to some promotional sale items. I immediately found a bed I liked, she quickly and professionally processed the sale. Great experience!
Very calm environment to shop in! They did not hassle us about buying anything, but instead just let us come to them with what we wanted!
Walked in the store and met with Alphonso immediately. Told him what I was looking for and was out in about an hour. Great service.
Very pleasant, no pressure. Pat was very helpful.
Julian greeted me at the door but did not hound me until I asked. I was looking for particulars in a sofa and he pointed out the pieces that fit what I was looking for. He went above and beyond when I asked him to move end tables and chairs so that I could see how they looked together. He and Willie (Manager) were super helpful from selection to financing! This is my second large purchase from Ashley Furniture. I'm positive my third will be from there as well thanks to Julian!
Our experience was excellent. We found what we wanted and Julian helped us get our new furniture the color we wanted and in the price range we were looking for. Great customer service. Thank you from Terry and Joan
Thanks Tamika for the pleasant, no pressure experience at Ashley!
Excellent...Carla was very sweet...not pushy. Music in the store was loud and irritating
Fantastic very helpful with our furniture purchase
A very nice store with helpful associates, especially Carla.
People were a little pushy and we could find anything that would work for us and they seemed put out.
I had a wonderful experience working with Sheila. She was a big help in finding what I was hoping to purchase.
Julian Hernandez was extremely helpful and awesome to work with!!! Great service at Blanding Blvd Ashley Furniture..
Julian was wonderful and very helpful. His professionalism was refreshing. His attention to my needs we're outstanding. He listened to my desires and concerns and took them into consideration when showing multiple options. Thanks you for a pleasant experience. I will be returning for future purchases and I will be looking for Julian to assist.
Alonso was so helpful...great atmosphere
Today me and my wife went into the Ashley home furniture store to furnish our new apartment. We are from California and have just moved to Jacksonville. Upon entering the store we were greeted by Alfonso. Alfonso was so helpful and took time to explain to my wife and I about different deals they had and what style would fit into our budget. Alfonso was very patient with us and was more then helpful.At the end of our visit we walked out as happy customers with the furniture we wanted!
Tin was very helpful, excellent in helping us find just what we needed.
Julian was awesome!
James Jenks did an awesome job working with us to make the sale today. We were able to get something nicer than we expected and stay in our price range. The only downfall is the delay in delivery, but we will be very excited when it arrives next month! Thank you, James & Morgan Malliard
Everyone I met and spoke with were great. Excellent service, excellent furniture.
I had an excellent experience here at Ashley Furniture store. I was greeted with a pleasant smile by Sales Member Julian Hernandez. He was very help and knowledgeable of the merchandise in the store. He made it very easy to make my last and final decision. Thanks to Julian I look forward to making other purchases from Ashleys.
Julian was very helpful and great and easy to work with! Everyone was very friendly and accommodating.
Super helpful and friendly staff! Stopped by the store to brainstorm and get some ideas to furnish our new beach condo. We're not ready to make a purchase at this time. Did purchase some fun accessories from the 70% off rack. Though not a $$ commission making purchase, Carla was very helpful and treated us with respect. We'll be back soon!
Carla was wonderful and made everything fast fun and simple
Isreal was such a delight to work with. It was a fun experience buying furniture. He was not pushy, he allowed us time to talk amongst ourselves. And that influenced our decision making! There are 14 mattress stores between here and home. Because of him Ashley got our business. Thank you for your help! I can't wait to get our new furniture and king size bed!😴
Great experience. We found beautiful furniture and the salesperson was very helpful and knowledgeable.
Sales team was very warm and friendly.
Very positive, considered all possible price breaks, including military discount and Memorial Day sale a week early, and delivery deal to get best price for the piece that was exactly what I wanted. Very helpful and courteous.
Tim was so pleasant and fun to work with! Awesome service.
The service and professionalism of Raul was excellent. I loved the fact that you're greeted at the door and no "pushy salesman" he took time with me to meet my needs.
Ryan Sharpe was my sales person and OMG he was excellent, Great customer service, found what I was looking for and all! The sectional wasn't in the store but we was going to order it off line, unfortunately delivery was an issue but the customer service was GREAT! Also his manager Mr Israel was wonderful for making sure that I left the store with a smile on my face! THANK YOU GUYS
My wife and I went to Ashley's on Saturday to look for a new king bed. We wanted to upgrade from a queen. Julian Hernandez was the associate that showed up around and patiently helped us with all of our questions. He was Awesome. He wasn't pushy and took his time explaining the divergent mattresses. We ended up coming back today Thursday and purchasing a whole bedroom set and mattress. He definitely made our experience wonderful and one of the reasons we came back.
Alfonso was great help without being pushy. We bought end tables for a good deal with Ashley Furniture's Bonus Savings Event.
Julian and the store manager were absolutely GREAT!
James was very helpful and willing to look at multiple sectionals and help us find the right one for us. As well as patiently waiting as we dealt the payment side of everything.
Israel was very helpful we are looking forward to going back
The sales rep, Ryan was really helpful and patient! I was having difficulty deciding what I wanted and yet he was never rude or demonstrated intolerance with me; Ashley provided great finance options and had a huge variety to choose from. I will definitely return!
Shopped around at many places. None Had the same combination of helpful, friendly salespeople and quality products. They will be my first choice next time I need furniture.
Nice and friendly
Very friendly repetitive! Walked through the door and was greeted right away! No one hovered over me and I left with a great bedroom set for me wife's birthday!
Johnathon was able tell me exactly where to look for what I wanted.
We had a great experience today and Israel Rivera was very helpful with our purchase. He was not pushy but did a great job guiding us to purchases that net our needs.
I found the salesman to be knowledgeable and friendly. I will be back for a bed in a few weeks
Carla was super helpful. You need 10 more like her. However you don't have much to choose from in Cherry bedroom furniture. So we has to go elsewhere. We did but two sofas from Carla..
Israel was very professional and made us feel welcomed. He was very educated about the products he was selling to us and nothing felt forced or pressured. We've already came to see him twice and I would definitely come and see him a third.
fast and stress free promise
My experience was pleasant. Julian was patient and explained my options as I took my time making a decision on what I wanted. I would definitely buy from this store again.
Ryan is an excellent salesman. He was patient and suggested the perfect sofa for our new home.
I had such a great experience at Ashley Furniture! Tim was extremely helpful and patient with me and helped me pick the perfect piece for my space. I would recommend for anyone to go see him.
Helpful people, but one particular person was rather pushy and rushy on sales and didn't make us feel comfortable.
Staff was curious and nice 😍
Our sales person was very courteous and helpful. We had a problem with recent delievery of furniture we orders and we were able to work it out with customer service. All in all our experience with Ashley furniture was very positive.
Great Customer Service
Got a great price for a nice sofa. Overall happy, hopefully delivery goes as planned
Great experience shopping for furniture. Our salesman James wasn't pushy like most people in sales which is why we decided to buy from him. We will shop here again.
Five star service! Loved working with Israel, best salesman hands down. We had a great experience and who knew furniture shopping could actually be fun? Thanks to the Ashley team, especially Mr. Rivera for the wonderful experience and help settling in to a new a city.
We had excellent help from James, Israel, Estellida, and we purchased our furniture with Rodney. All were very helpful.
Great experience and Raul is the best!
My experience today with Crystal was pleasurable. I was able to quickly find the items I wanted and she was very helpful. Thx
I had the best salesman ever. Tim was very attentive, patient, and helpful. Tim wasn't a pressure salesman at all. He allowed us to search on our own and yet was available to answer any questions we had. He was honest and sincere which is very hard to find these days in a salemen. We actually left to shop around but end up coming back because of his Superior customer service. He went through the entire protection plan to make sure we understood everything. I was very indecisive and he was still pleasant and patient. I had a bad experience years ago with Ashley's delivery but decided to give them another chance. I will make sure to revisit this review once the delivery process take place in May..But as far as the customer service there, it was superb...
My experience was great I was very satisfied with the serviced I received. I am thankful for the two men that helped me. I would recommend this place to anyone. I will be shopping here in the future. God bless
since the moment we walked in the store, we received great customer service.
This Ashley furniture store went above and beyond to make me happy. I have shopped Ashley furniture for every home I have had but the 2 ladies that helped us, (one was new and one was helping her) were the greatest ever.
Great experience in my first furniture purchase, kindly staff epecifically Israel. Definitely i'll come back.
Nice and polite people if you go and look at anything make sure you talk to Julian he will try and help you anyway he can to make sure everything is nice and easy for you.
Ashley Furniture on Blanding is the best. They were friendly, polite and nice. I had the best experience. I brought a nice table set and they give me the best deal ever. I would definitely be back again. Thanks Ashley for a wonderful experience and making my home beautiful.
I highly recommend Tim Mathes at Ashley's Homestore. He is a huge asset to your store when it comes to customer service and knowledge of the products. Thank you for such a wonderful experience.
Sometimes they run good financing specials, and you can special order furniture and beds, but the staff is very pushy.
Had a pleasant experience picking out furniture at this store. James was a pleasure to work with and I'm glad that I had him as my sales rep. More than likely I will be returning because my experience.
Israel Rivera was very professional, knowledgeable, and understanding to are needs and wants. Would really recommend him and the nice clean store with really nice furniture to choose from.
My experience with Julian Hernandez was the best I have had in a long time in choosing home furniture. With this experience I have accomplished so much I got some new furniture and I gained a life long friend. Everyone should choose Julian when going to Ashley Homestore, because he is a people's person, with an awesome customer service personality. I never had to ask about anything he provided adequate professional customer service. He is AWESOME!!!!! I give him and the store an A+.
The sale rep Ryan Sharpe was very helpful and nice. Each time we came he was willing to help and very patient with us. He explained everything and made sure we left with the best price possible.
Tim, was an excellent help. Me and my wife had a very good visit to the store, bought a TV stand and was exactly the experience that we expected.
Very nice experience overall. Our sales representative did not follow us around nor did she pressure us into a sale.
Julian is a very friendly person he goes out of his way to find what you are looking for and to make sure you are satisfied with what you are getting he is not a pushy sales person like most he is very understanding and very patient with you!! When iam ready to purchase again i will ask for julian!!!!!
Went in with finding a couch online. Wanted to see it in person, yes they had it and we bought it. Can't wait to have it delivered. Go see Crystal!!
Julian did a great job. Thanks for the nice service.
My name is Dezirae Mclean Mr Ryan sharpe was a really nice man and Every time I come in Ashley's he's the only one I'm working with 😊
Israel is very helpful, friendly. Everyone from start to Finnish even after the sale knows how to keep you happy
Customer service from Michelle at the store by 295 and Blanding orange park fl was outstanding she went completely out of her way to take care of me , WHEN SAID SHE WAS GOING TO DO SOMETHING SHE DONE IT, very sweet and courteous young lady. THANK YOU.
My experience was very good, all the vendors were very helpful and kind. They have beautiful furniture. Also, they give you the opportunity to think and decide on what you want.
Great experience! James are salesperson was fabulous, knowledgeable and friendly!
When we walked in we were greeted by one of the salesman Julian Hernandez who was very polite and helpful. Whenever my husband and I go anywhere we feel pressured or hurried to buy or make a decision. But that didn't happen when working with Julian. From the start he gave us the talk they all do the left us alone for a while then found us when we made a decision and was very helpful answered all are questions. We enjoyed are experience at ashley furniture and will be going back to buy more so if anyone is thinking about buying furniture at ashley furniture they have good quality furniture and friendly helpful staff. If u are shopping at the jacksonville orange pk fl ashley furniture ask for Julian Hernandez to help u out with your purchase he was Pleasant and helpful to work with.
Tim & Sheila were fantastic to work with. Both were not only nice but did everything they could to get me the best deal/best monthly payment! I will be back!
Ashleigh was very knowledgeable and patient throughout the whole process of buying our new living room set. Great looking furniture at the best price.
Very friendly staff. They were very patient and worked with us to make sure we got the best price. Would highly recommend to friends and family.
I was very impressed at James help and knowledge assisting us in our experience and purchase.
It was an excellent experience
We had a great experience in the store and Ashleigh was very helpful in finding the living room set that my wife was happy with.
Ryan sharpe- greeted us when it seemed no one else in the store was interested. He maintained a level of professionalism and candure that was truly refreshing. He listened to what we had to say and took our needs and situation into consideration. A fine and respectful man, I would recommend his service to anyone going to Ashley's Home store every time! This business could use more people like him!
Had the opportunity to be service by James he's knowledgeable great personality and will make sure you leave with the best deal possible. And he Also make sure you're happy....way to go James you're awesome..
JAMES IS THE PERFECT ASSOCIATE I WOULD RECCOMEND HIM .. VERY ACCURATE ON INFORMATION .. VERY HELPFUL ON MAKING THE TRANSACTION GO SMOOTHLY
A great store and even better customer service I thank you for the great service
Salesman very helpful.....thorough in his explanation of the pricing of each piece and knowledgeable of the products and their durability. I also like the way he broke down the payment schedule into 3 to allow me to choose for my comfort and financial ability. The products are beautiful and management makes an effort to get you what you want.
After a reimbursement for a dura- blend sectional, we held off shopping for new furniture. Today we returned to shop. Ready for an old school car buying experience...WRONG! Our Salesman Tim Mathes helped us find what we were looking for. Not pushy or trying to sell extras we did not need or work for us. The rest of the the Staff Amazing. Absolutely a delightful personal experience! Thank you!
Ashleigh Tipton was very helpful and helped me past her shift when she really didn't have to , I was actually ready to walk out the door but kept me hanging on and I ended up making a purchase , I recommend the store highly
Awesome experience, ask for Julian, got us a good deal.
James was our sales associate, he is nice and polite helping us in everything that we needed, we consider that attention he offered us was excellent. Thank you very much
I'm so pleased with my purchase but more pleased with my salesman, Israel Rivera. You can count on this guy to make you an offer that makes you happy!
Mr. Ryan Sharpe was an awesome sales associate. He was very professional and he did everything possible to get us the lowest price. This is my second time dealing with Mr. Ryan Sharpe and each time he has gone above and beyond what is expected of him. He never sold us anything just to make a sale, he made sure that me and my family were very please with our purchase. Thank You Ryan! Kiwana
Great experience buying a new bedroom set for my teenage son. Our salesman Ryan Sharpe was outstanding! No sales pressure while browsing, but quickly assisted when we were ready.
Good
I had an awesome experience. I just relocated from SC and needed some really good deals and Tim and Ryan were SOOOOOO HELPFUL and gave me exceptional customer service. I will definitely be back for more furniture from these gentlemen. Thanks Guys...
Shelia was very nice and helpful.... I would recommend going to this Ashley Homestore on Blanding Blvd......Great customer service!
Sheila A. was extremely helpful and nice in helping us find what we needed! She wasn't pushy and informed us of their best options and worked to get us the best deal possible!
I was very thrilled about the way everything turned out with my experience at Ashley's especially with sales associate Sheila Wesson. I had been shopping around for new living furniture for months. She made me feel very comfortable and paid attention to detail. She is so knowledgeable, wonderful and creative!!! I will be back again.
We have actually had two wonderful experiences with Ashley Furniture thanks to our sales lady Estellita. She was very friendly, super knowledgeable and helped us get the most for our money. She has a great attitude and a wonderful personality. She is a very lovely lady. Thank you Estellita! When in the future we need Furniture we will be back :)
I had a wonderful experience buying a bed. The salesman Israel Rivera was wonderful he was out to make sure understood everything and told me the difference between each mattress and what the best for the value I would recommend anyone to go see Israel
I went to Ashley Furniture in need of a new couch. I had already been to a few other furniture stores that day and did not find what I was looking for. In one case I was almost chased out the door by an aggressive salesman who was trying to get me approved for financing before I even looked around... This was not the case at Ashley. I Was warmly greeted by an employee named Crystal then proceeded to look around. She pointed me in the right direction and let me go at my own pace. Once I found the couch I wanted she answered every question I had and proceeded to write me up. Not once did she pressure me or make me feel uncomfortable. I had a great experience at Ashley Furniture and highly recommend it. If you get a chance to stop by be sure to ask for Crystal she is an absolute pleasure to work with.
Excellent service
Great experience, not intrusive. Got a great deal! Ashleigh was wonderful and very helpful.
Estellita was fantastic in helping my daughter with our purchase of a sleeper sofa bundle (floor model clearance). She made everything easy and seamless!
My Husband Carl Futrell and I received good service from Julian today. He was very helpful and patient. Definitely recommend.
Great service this visit. We had three members helping from the sales to assist manager. River City site really appreciates your business. Thanks Mr. Tisdale and Ms. Deborah.
Thanks Ryan and sale manager Mase. You guys the best and I will definitely be back. The patients , services and willing to make sure I got what I was looking for has definitely made my day.
Go see Ryan Sharpe, he is a awesome salesmen and very professional. I highly recommend you go see him
I got great service from Rodney and James they helped my wife and I get exactly what we wanted at the price we wanted to pay! Thanks so much!
My experience was great my salesperson was Awesome!
Julian was great! Got exactly what we were looking for- and everyone was done quickly. Thank You!
Israel Rivera is the person that helped me. He found something for me that matched what I already had and gave me the best deal for the two pieces. He was very professional and very knowledgeable.
I was highly satisfied with my service and the hot deals!!!!
The guys we worked with were helpful and gregarious. It was a good experience. The only reason I left off one star is because while it was good, it didn't change the trajectory of my life. Five stars should be reserved for things like that.
The youngman that assisted me was helpful and patient. Ashley personnel did a good job. Dealing with the warranty company was NOT pleasant or convenient. Kudos to the salesman that assisted me.
I have made several visits to this location for the purchasing of bedroom furniture and Sheila was most helpful.
Friendly and helpful service.
My shopping experience was excellent do to Donna Smith being there now and then the two gentlemen who delivered my beautiful chaise were perfect gentlemen, courteous and very careful in bringing in the piece to the room with tight corners not touching the walls. I look forward to shopping there again soon. Happy New Year to all!!!!
Attentive staff. Worked hard to get me a good deal.
Great hosts that attempt to get you what you came for at the best price..
Called ahead about a internet price said they would match it but when I drove down there they said I had to buy the protection plan and delivery fees. If they would have been upfront on everything I would have never wasted my time.
I like a higher quality of furniture. I did like the idea that I wasn't hounded when I walked in though!
Very nice but.... I got 2 beds from here and one was nicely built but the other is rushed and has some damages. Called many times to repair but little to no response.
If you need furniture to spruce up your home go to Ashley Furniture in Orange Park. Find Israel Rivera to help you pick out the perfect pieces. He is awesome!
Excellent service. A great place to pick up decor for your home.
Perfect customer service. Military Friendly. Knowledgeable Associate. Warm atmosphere. Clean facility. Nice selection of items
Decent. Make sure to compare prices online because items can be a few hundered dollars more expensive than the online prices. They will price match if you ask.
Sales people, deception extraordinarily high at this place.
Looking for furniture, plenty of nice finds!
got no customer service, and they supposed to call me about my order since April and still don't get any phone call from them to let me know if my stuff is there... y'all can see what I'm talking about. today is July 6... no good at all... bad bad bad
Too much pressure from employees to buy stuff when all we want to do is look around. Prices here are more expensive for similar items that can be had elsewhere for cheaper.
Those prices though! If you take the price on the furniture and divide it in half that might be a fair sticker price for them to "make a deal" from. They just put the sticker price way way up so you feel like you get a deal when they make you an offer. Had to walk out after talking with the sales rep because I had checked the real prices and came in knowing what I wanted and how much I should pay. What a joke
All sales are final Which wasn't mentioned during the initial conversation. we found much better furniture quality wise and in the price range at havertys, they push the sale and promise to give you a great price it's marked up and the sale price is the actual price you Wil get anywhere else.
BEWARE OF SCAM/ DO NOT RECOMMEND ASHLEY'S FURNITURE STORE ON BLANDING BLVD JACKSONVILLE FLORIDA/ THEY WORK TOGETHER WITH A COMPANY CALLED ACCEPTANCE NOW( FINANCE COMPANY) TO SCAM AND RIP PEOPLE OFF. PAID OFF BILL/JUST BEEN SCREWED WITHOUT THE LUBE.
I see now i should've read a the comments before wasting my time at Ashley Furniture home store. On 9/7/14 purchased bedroom set and living room all this to delivered 9/24. On 9/22 i receive a call that living room set is on back order until 10/10/14. Called and all they said was sorry this doesn't happen all the time. Not to mentioned it cost me more money being that I had to rent chairs for the gathering I had at home counting on the couches. As of yet i've received the call back they said will give me in regards to the matter.
Worst Customer Service and delivery does not mean, you get ALL your furniture, you have to pick up some of it. I walked in knowing what I needed for my new home. I pointed at the pieces I wanted. I new I wanted it all delivered because it was so many heavy items. I made the HUGE mistake of not looking over all the pieces because he left one out, that's clearly my fault. But after 2 weeks of waiting we received our overly priced furniture. After I saw the pieces I compared shopped, and we made WAY MORE than we should have, again my fault. Well deliver cost me $200. I did NOT get all furniture. Apparently a $480 metal table is considered an accessory. I told them over the phone, no on explained that to me and I thought I was going to be getting everything. She then told me "I will allow you to have this accessory delivered"!!! In my most sarcastic voice, I said thank you for allowing me to have something I paid for and expected. But of course, we knows when we will get the " accessory" it could be days or weeks. The manager called me today and said she will have our confirmation delivery date in 2 days, which is Saturday. So we will see how that goes... The customer service I received over the phone was absurd. And looking back, I should have known with the other bad reviews. I will NEVER buy anything from them, and I urge you NOT to as well and I will be tell ALL my family, friends, and fellow Marines to NOT BUY FROM ASHLEY!!!
the worst. I don't think I have ever had worst service in my life. the thought of this store turns my stomach. I have been in a constent battle to just pay my bill. I have the money but they cant get my account right. I cant login in. I have to call to pay every month. they "keep" helping but I am getting no where. they messed up my order the first time and they had to fix it. then I went to the store to get my account number they couldn't give me at first told me to call. well there bank wont give it to you either. they ended up sending my credit card to some other address. I took my breaking down crying in there store for them to help me. and even then I still couldn't get what I need done. all I want to do is pay my bills online and they cant seem to get that to happen. I promise this will be the worst thing you ever experience in your life, if you buy from them. Please I beg anyone reading this don't do it. it is way to much stress and it is not worth it. if you are in the military like me,, go to the Ashley's on base. I wish I had done that. this has been so awful. and I wouldn't wish this nonsence on anyone. it is truly a nightmare.
Warranty is worthless, any claim you attempt will be denied without reason and their leather is terrible quality.
Whatever you do, do not buy the warranty.
DO NOT BUY A WARRANTY. we were told everything was covered on our sectional if we bought the warranty. we did, it broke, and now they say "structural issues are not covered". Terrible customer service from day one. SHOP ELSEWHERE.
DO NOT BUY ANYTHING AT ASHLEY FURNITURE!! We bought over $4000 worth of living room furniture. After 1 week, the coffee table got scratched. From that point on I was trying to use the protection plan we paid for to get a new one. I was told because it was surface scratches that it was due to normal wear and tear. I tried to explain we only had it 1 week! I made numerous phone calls, with no one ever calling me back, eventually my claim was denied. I then called the furniture store to see if they could help and the girl told me that there is a 1 year warranty on the furniture. I thought I was going to get some help, but once again no one returned my phone calls. I had to keep calling and again was told it was not covered. I tried contacting the corporate office but no one there could help because they said each store is independently owned. Ashley Furniture is a SCAM!!
My husband and I recently purchased a bedroom set from Ashley. A piece was damaged during delivery. I just wanted to say thank you for sending such a talented person to fix my dresser. To spend a large amount of money on furniture and have it damaged is heart wrenching. Joe did an excellent job! I also appreciate the excellent customer service. I will definitely shop Ashley again and recommend to my friends and family. A Class A store! Ann D
DO NOT BUY FROM ASHLEY. I ordered a couch, an ottoman, and a pillow from them. They delivered the couch and the wrong ottoman, so I had to reschedule a drop off. The pillow should have taken 4-6 weeks to get here, and here I am at over 8 weeks trying to get some information form this amateur company and they bounce me around from person to person and are now telling me it will be another 2 weeks, they refuse to make this situation right or offer any compensation. This will be my last purchase from them, and I absolutely would not recommend them to ANYONE
My husband and I purchased 4 living room pieces only 2 years ago. We also purchased a 5 year warranty and called to report damage done, which we were told by the salesman it would cover, only to have it denied despite our constant asking for reviews. That, however, is really a complaint with the 3rd party warranty provider -- I'll only emphasize that the Ashley salesman completely misrepresented the warranty to us. To the couches - the fabric looked to be pretty durable but after only a year there were major signs of wearing in all different places and the fabric bleached remarkably fast -- especially since we now live in the Pacific NW and never see the sun! Overall, I am seriously displeased with this company. I will warn everyone off of it. To me it will now be a much more worth the extra cost to go with a smaller, local company that had more gain in not swindling its customers. I feel tricked and, quite honestly, stupid for falling for anything these guys said.
WOW, Went in today for the "SALE" now keep in mind we do not buy anything without researching it to death. Anyway my husband and I have had our eye on the "Burlington Sienna" living room set for months, and was actually quoted a price of $1950.oo for the Couch, Love Seat, Chair and Ottoman approximately 6 months ago. When we went in today the model on the floor wasn't there so our salesman Billy Bo Jangles (can't make this stuff up) had the store manager (his supposed son in-law) looked it up for us. The set we wanted was available for order but it was over $4000.00!!! I told him I was quoted $1950.00 before and was pretty much called a liar, there was NO WAY that set was offed for that much and he went on to bad mouth the other sales person that offed it 6 months prior. The best he could do because of the sale was 1800.00 before taxes and delivery and insurance etc… Needless to say we decided to walk out of the store. NOW GET THIS… Billy Bo Jangles chases us out of the store and runs to the wrong car LOL my husband rolled down our car window and waved, sure enough he was looking for us and comes over and says… Best I can do is 1950.oo all in taxes and everything and come back in and let’s do it you won’t get it any lower ever! Fortunately my husband is retired Navy and we can order the Ashley brand furniture through the Navy exchange. We went to the base and found the the original price of all the pieces combined through ASLEY was $1925.oo NOT over $4000.oo. And the exchange was having 20% off today got the entire set with a 90.oo delivery fee for $1575.oo TOTAL. It has come to my attention that each Ashley store is individually owned and operated. WE WILL NEVER do business with the Blanding Blvd store again. And will ensure we tell anyone that will lisen about our experience today.
Delivery issues and unacceptable customer service through this company! April 20th we ordered a rug from Ashley's and paid in full. Our receipt stated that the rug should arrive no later than June 4th. On June 4th the rug had not arrived and so I contacted the company. Kimberly said that it looked as if the rug had not been shipped because stock was low and we could pick out another rug or wait until August for it to arrive. I said that I wanted a refund. She said that she must get authorization from a customer service (cs) rep. to do this and would get back with me the next day. I called the next day after not hearing from her and she said that the cs rep. was contacting the rug distributor to see where the rug was because the order HAD gone through, but they were not sure where things had gone wrong. I asked to work directly with the cs rep. and was denied. I requested she contact me within 2 days with updates and did not hear back. I called and was told that Kimberly was out until Sat. and the cs rep. was in a meeting and would call me after. 20 min. before the company closed I called again because I hadn't heard from the c.s. rep (Brandi). Brandi answered and said that she had not received my message. She could not handle my refund because accounting was closed, but wanted to take down my cc# to give to them the next day. I was uncomfortable with this and so I was assured that they would call me the next morning. I went into the store the next afternoon (accounting never called), talked to Brandi, who said that the return should have been processed already (How could it have been processed if they did not have my cc #). I was put on the phone with accounting who processed the return (it had not been taken care of yet). It appeared as if a receptionist was writing down my cc info as I was verbalizing it over the phone with accounting. I am unsure of this, but this makes me nervous as she had no reason to document this private info. At no point during the store visit did the cs rep apologize.
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No interest will be charged on amount financed and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/31/2025 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.