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Ashley Store Jacksonville, FL (Orange Park)
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Jacksonville, FL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
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Customer Service
In-store offers
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What our customers say
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Fast and great service. Estela was professional and fast.
Great place with great service. Thank you Estela
Estela was amazing very patient and helpful, will be back again just because her personality allowed me to decide on the bedroom set I wanted.
Sherry Campbell Was fantastic, directed us to exactly what we were looking for, and helped us close the sale fast.
Estela was professional and very polite.
Frank drummer was nice friendly & very helpful
Frank Drummer provided excellent customer service. Very friendly and knowledgeable
Frank Drummer was absolutely fantastic! His extensive knowledge of furniture options and fabric choices truly stood out. He made the entire experience not only informative but also enjoyable, ensuring you leave with exactly what you envision!
Randall was absolutely fantastic and personable. He will be there salesman for me when I make my purchase.
Frank Drummer
Frank Drummer
Estellita took really gods care of us! Great customers service. Very knowledgeable about what Ashley has to offer.
Estellita was awesome! She was very attentive and thorough. No pressure and provided any information we needed. Very happy.
Debra assisted us with the purchase of a new dining table today and she was very helpful, knowledgeable and kind. Would recommend her to anyone!
Working with Estela was great! She was very helpful and made the buying process very easy for me!
The store is nice, clean, laid out into beautifully presented rooms. Randall made himself available to our need. He gave me fiance and me space to look at all the furniture without hovering but came through with some facts on pieces we liked. This is my preferred type of salesmanship. I enjoy not feeling like I'm being watched while shopping with my fiance for a personal item. Good experience. We left with an idea for a couch setup and going home to take measurements and think on it.
Frank Drummer
Sherry Cambell was amazing helping us through our shopping process. She made choosing and purchasing our new sofa a smooth and painless process
Estellita was awesome
Estellita was amazing, she help us and have the patience to run over the place with us!!
Frank Drummer was amazing and so helpful when we were trying to find a sofa!
Frank Drummer helped us out a lot
Randall did an amazing job helping me and my father find what we need!
Debra Cox was amazing. Providing us with knowledge and different opinions. Will definitely come back just to shop with Debra 😀
Debra Cox was awesome she was so nice and helpful. She answered all the questions we had and was just a delight! We weren’t ready to buy but we do have her card and will be back when we’re ready to purchase.
Frank Drummer
Debra would fantastic. Super sweet and very helpful/informative.
Frank drummer!
Went in to Ashley’s just to “look” and with the help of Frank Drummer walked out with one of the most comfortable living room sets available! Frank is very knowledgeable and a people person. If you are looking to purchase any furniture Frank is your guy!
Estella was very helpful.
Great info from Estella on furniture options
My husband and I were looking for two comfortable leather recliners and we had been to a number of stores but the sales pressure was too much, the prices too high and what we wanted was not being considered. Valeria Eikhvald introduced herself, guided us to where the recliners were and then left us to wonder around. When we were ready, we looked for her and she was very knowledgeable, professional and warm. I highly recommend her and Ashley furniture. We are now waiting for our furniture and look forward to doing business again with Ashley furniture and Valeria.
Frank
Frank Drummer
Frank Drummer, excellent customer service.
Frank Drummer great guy! Very helpful.
Frank Drummer was awesome and very helpful.
Frank Drummer is an absolute delight!
Sherry was awesome. Very friendly. Listened to exactly what we wanted and found the perfect couch for us. Highly recommend.
Estellita was great service . Very helpful
Estellita was very informative and helpful with the purchase and I would return again when I need more furniture.
Estellita was very informative and helpful with my purchase!😁
Debra Cox assisted my dad and I when purchasing a new couch for my apartment. She was extremely knowledgeable and helpful. We purchased the perfect couch with such ease thanks to Debra!
Great customer service !
Frank Drummer Very nice and friendly to work with
Sherry Campbell was excellent
Estela is always so helpful and recognizes us the moment we walk in the door! Excellent customer service’s
Debra Cox is very pleasant professional and knowledgeable.
Debra cox was amazing
Ms. Debra cox is the best
Estrellita was amazing ! She was very helpful and full of knowledge
Thanks so much for your help Debra
Estella was very helpful
She is always awesome. I like how she does not pressure me but is always there to assist. She also has good eyes for design.
Estellita provided an excellent customer service experience and was very patient! Highly recommend her 😊👍
Estellita showed expert service and premium patient, big recommend
Great shopping experience. Frank Drummer our sales representative was very helpful.
Frank Drumner
Frank Drummer Was extremely helpful and easy to work with. Knowledge of the inventory and knew exactly what I was describing.
Frank Drummer
Frank drummer
Excellent experience shopping for furniture. Our sales consultant, Randall, was very professional, knowledgeable and friendly,
Frank Drummer is amazing. Builds great relationship with prospective customers, provides amazing service and advice depending on what you are looking for. I highly recommend asking for him.
Frank Drummer was excellent!
My husband and I recently purchased the Larce and a additional chair from the Blanding location. Debra Cox made it such a pleasure start to finish. She was patient as we figured out what we needed. We would highly recommend her!!!
Great attention Randall Tisdale
Randall was great!! Very Helpful!! Thank you!
Estellita was awesome. She make you feel makes you feel relaxed throughout the entire process. Thank you Estellita☺️
I love the quality of the furniture. I plan to enjoy enjoy it for years to come.
Estellita was very sweet and friendly. She accommodated.our every request. Thank you Estellita
Estellita was amazing and awesome during our shopping. She’s very funny, and helpful.
Estellita was great, she helped us to find a sofa.
Val is the best sales associate at Ashley of Orange Park. I had no intention of purchasing today but with her professional & friendly customer service I found exactly what I needed. I will certainly be back. She even sent me home with a sweet treat, lol. Thanks Val!
Brittany was amazing . Went through All the dining room tables with us made it a fun purchase
Excellent customer service provided by Estella. She stayed after the store was closed to make sure all of our paperwork was completed and our questions were answered. Thank You so much Estella! You went above and beyond and we appreciate all of your help. We will definitely recommend having Estella as your salesperson.
Estella went above and beyond, even staying well after closing to help finish our sale and get the financing complete.
Our sales lady, Ms. Valeria was so helpful in located a dresser for my son’s bedroom. Also she was helpful in locating furniture for my family room she understood what I was looking for to decor my room. She was explaining the options available to get qualified for the furniture. Thanks Val I will be referring others to come to see you soon.
Valeria was awesome!!
Black Friday we went furniture shopping. We went looking for a specific kind of furniture. Basically we had found stuff we liked at Rooms to Go but wanted to see what else might be at other stores. We went to Ashley Furniture next. I was shocked at the prices. They were much higher than RTG. Valerie at Ashley Furniture kept repeatedly telling us that RTG furniture is made in China and that their furniture was much higher quality. Well that may well be true but we can only afford what we can afford. But today I get ogled does Rooms to Go and Ashley Furniture get their furniture from China and google says yes. They both have factories in the US and both have factories overseas, including China. So Valerie needs to fact check before she starts trying to tell people lies. I don’t appreciate being lied to as a tactic to get me to spend more money. Shame shame. I gave 2 stars because the store was nice and the furniture was nice.
I absolutely loved my experience with Ms. Estellita! She was incredibly knowledgeable and took the time to answer all of my questions thoroughly.
I looked around and help was there when it was needed
Frank Drummer
Estela, great customer service!
Estela went over and beyond with me today.
Frank Drummer
Store was very clean, staff was friendly & accommodating. Estellita the sales rep was knowledgeable about the different products & materials offered
Estellita was great to work with helping us find a new mattress for our new home. Definitely will return for any further home shopping!
Estella Wonderful, very helpful
ESTELLE WAS WONDERFUL SHE GAVE US TIME TO LOOK AROUND THE STORE AND WHEN WE WERE READY TO MAKE OUR PURCHASE SHE WAS VERY HELPFUL. A wonderful Black Friday experience.
Great customer service, Jonathon took his time and made sure he understood what we were looking for and how it fit in our lifestyle. Because of that, we got exactly what we were looking for. Definitely ask for Jonathon!!
Debra Cox at the Orange Park Ashley's was AWESOME! She helped me get items ordered for my home and even price matched them online to save me a few dollars! She also made sure we knew about the protection plans available to us to keep our items safe. Thanks Debra 😊
Great Customer Service thanks Valeria! Bought a whole living room set spent 4k and got it before Thanksgiving
Was very nice and patient. Very helpful showing us different ways we can adjust the items we wanted.
Estela was great help when trying to accommodate to our needs
We met with Estelai, and she provided exceptional customer service taking the necessary time to go over the furniture we purchased. She was very pleasant and knowledgeable in helping calculate the dimensions of what we wanted to replace furniture in our living room.
Frank was an awesome helper
Jonathan was awesome customer service agent.
Frank was a pleasure to deal with!
Estella was very knowledgeable and helpful and is in my opinion a very good representative for your firm. Thank You
Frank drummer
Debra Cox was great with my wife and I we enjoyed her knowledge and low pressure sales that we will definitely come back.
Happy to have met Debra Cox, who no pressure sales was a welcome change from other furniture stores that we looked at. We are happy to have met her and look forward to coming back to Ashley furniture.
Estellita was great and very helpful! Would hire at our location! 10 out of 10!
Very helpful
Estela was very friendly and helpful.
Sherry was amazing. We worked with this store before and I feel like the employees get even more warm and hospitable. Sherry made sure to give us a stupendous deal on a new couch. Not pushy at all. She gave us so much valuable information and options to work. Would certainly recommend for anyone looking for good furniture and great deals. Ask for sherry, she is the best.
Estela was great! Very attentive and knowledgeable. She made my experience awesome. I cant wait to receive my furniture.
Johnathon was helpful throughout the entire purchase.
Frank Drummer was friendly and answered all of our questions regarding the bedroom set we were interested in!
Frank Drummer was on the beat with us. Honest and Great customer service. Thanks frank.
Thank you so much to Estellita for assistance. She helped Pull up my account and got all info I needed.
Our sales person Debra Cox was very helpful and knowledgeable. She had a great demeanor and made our furniture buying experience amazing!
It was a pleasure working with our sales lady Deborah Cox today she answered every question we needed and it was a fast stress-free process. Thanks again Deborah.
Sherry was amazing! She was extremely helpful and very kind!
Sherry was so amazing! She made us feel so comfortable and made my whole process so easy and fun! Thank you Sherry!!!
Estella was very helpful and kind. There was a great selection of furniture and some decent prices.
Estellita was very helpful.
Estellita was great, explain everything completely and gave every detail about the purchase !
Thank you Estellita for your service and help Us with everything, excellent service.
I Was politely greeted as soon as I walked in by Estellita
Estelle was very helpful and a pleasure to work with.
You did great Debra 😊!!
Estela was very knowledgeable and answered all our questions
estela she was very nice and good service
(Translated by Google) Wake. Great service. (Original) Estela. Great service.
Very knowledgeable friendly and patient
Great experience. Estela was very helpful.
Frank helped me out big time, I appreciated it
Randall was very pleasant and helpful. Thank you. Will be back!!!
Jonathan Anderson is a rock star! Thank yo so much for all of your help.
Khoury and Randall were amazing! Top notch customer service!
Frank drunmer
Frank Drummer
Estellita was excellent
Very nice attention from Mrs. Estella
Estela is wonderful. Professional, knowledgeable, and courteous.
Had the pleasure of working with Mrs.Estella today what a pleasure it was very knowledgeable and so kind will be working with her again on my next purchase.
Frank Drummer
val was an awesome saleswomen, thank you and your management team for making things right after a discontinued item. we hope to do more business with you in the future.
Estelita she was very helpful and I will be back
Estellita was very helpful
Frank Drummond
Frank drummer
Frank Drummer awesome salesman!!!
Stella its very nice
Estella was a real pleasure.
Estella was amazing! So knowledgeable and personable. Great help when making a decision for my sofa
Frank Drummer
Estella was an amazing sales person. Helped us with everything we needed and suggested options that best suited our needs. Would definitely recommend talking to her if you need any assistance with purchases at Ashley.
Estella was wonderful
Estella did an amazing job today!! Great service
Estella did an amazing job helping us pick our couch out today
Estelle was great
Frank Drummer
Estellita was amazing!!! Patient, knowledgeable, and all around friendly and fun throughout the whole process… 5 stars for sure ⭐️⭐️⭐️⭐️⭐️
Estella was terrific. Gave just the correct amount of attention. Great experience.
Estella did a wonderful job guiding us gently to a wonderful purchase
Frank Drummer
Frank Drummer
Frank Drummer
Estella was great. She helped us beyond
Frank Drummer
Frank Drummer
Frank Drummer 👍🏼
Frank Drummer
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Frank. Drummer
Frank Drummer
Estella helped us find a couch for our new home and was a huge help!
Estella was an amazing help and patient as we made a decision!
Frank Drummer
Debra Cox has been very helpful and knowledgeable about Ashley products and her service was splendid. I will look for her next time I shop again at the Blanding store.
Frank drummer
Great customer service very knowledgeable . Estella
Estellita was very knowledgeable on all the items in store especially the mattresses. We told her issues we have with our body and she was able to find the perfect mattress that suits us.
Frank Drummer was very helpful!!
Frank Drummer was outstanding
Frank Drummer
The shopping experience with Jonathan was excellent. His knowledge on the furniture and the conform to come was great!
Frank Drummer
Estella was very helpful! Great customer service! Was told to make this review
Estella is great!
Jonathon is the best help you can ever wish for, thanks man
Frank Drummer!
Frank Drummer was amazing to work with! Thanks for all the help!!
Ask for Estellita if your buying any furniture she is excellent to work with!
Highly recommended great service very helpful
Valerie was very helpful and saved me a lot of money with all the different options. I was extremely grateful. Furniture in a pinch.
Joseph was very helpful and knowledgeable. He has a command for where what I was looking for in the store was located and made several suggestions making it a difficult decision for me to decide which I wanted. That was a good problem for me to have.
Frank Drummer
Frank Drummer
Sarah was nice and helpful today. She made experience at Ashley's pleasant.
Frank Drummer
Frank Drummer
Frank Drummer is the best.
Frank Drummer
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Frank Drummer
Estella & Debra where absolutely wonderful work with Estella stayed late into the night to complete the sale. If you stop by Ashley Furniture in Orange Park FL be sure to asked for Estella or Debra.
My parents are moving back and we made a trip in to help them furnish there new home. Debra welcomed us and helped us find living room, bedroom and dining room furniture. We looked at many places and came back right before closing. Estella took charge and closed the deal. Great service, very friendly. I would recommend Ashley's Furniture to all
Had a great experience and friendly service from both Estella and Debra
Estella was amazing! She helped us so much!
Jonathon was really helpful and knowledgeable. Helped me get my purchase completed within my price range. I would recommend.
Val was super nice, extremely knowledgeable, and very helpful. We got exactly what we wanted with no sales pressure. Awaiting delivery.
Frank Drummer is great.
Frank drummer
Frank Drummer
Frank Drummer
Frank Drummer was very helpful and knowledgeable.
Frank Drummer was amazing he helped us through the purchase process and was patient with me when I was thinking and rethinking the piece that we ended up buying thanks for a great experience!!!!!!!
I went to Ashley Furniture on Blanding and received amazing customer service from Frank Drummer. He hade sure we walked out of here with a smile. They have amazing furniture. My husband and I will be back!
Frank Drummer was very welcoming and friendly! Highly accurate with his work and couldn’t ask for any other representative!
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Estellita was a very helpful throughout the time me and my wife had in the store
Estellita
Ms.Estellita was incredible with her customer service. She took apart pieces of a sofa so we could really see it in our space! Ask for her- she is AMAZING!!
Frank Drummer Awesome Sells Guy😀
Beautiful store Jonathon was very helpful
Brittany was my salesperson and she took the time with me and helped me pick out the perfect couch!
Frank Drummer is the man! Excellent service. Did not over pressure and made for a comfortable shopping experience.
Just came in to look around but received great assistance from Joseph when I had any questions. The show room is very nice and neat it everyone there seemed welcoming.
Frank Drummer
Frank drummer
Joseph was extremely helpful during my search for a living room set. Looking forward to working with him during my purchase.
Went to Ashely’s today to look at a certain sectional that I’ve been wanting to look at for some time. Joseph greeted us and told us exactly where we can find what we were looking for. He was very helpful in giving us options for financing so we could choose an option that best fit our needs. He gave us time and didn’t make us feel pressured while shopping around. The store was clean and well displayed and easy to navigate.
Joseph was great at answering our questions yet gave us time to look around.
Estella was a great help ! She gave me the best tips and tricks for my new furniture
Stella was amazing, very attentive, enthusiastic and helped me decide which console table was best for me and my little 🫶🏾
Estellita was wonderful would highly recommend for furniture
Estellita was wonderful. Id highly recommend coming to her for furniture!
Val helped us with purchasing our new sectional and made it such a breeze. She was super helpful with the whole process.
Frank Drummer
Frank Drummer
Estellita was a wonderful help !
Frank Drummer is amazing, great service and great guy
Frank Drummer
Sherry was excellent and a great help!
Frank Drummer
Very helpful in trying to show me what I was looking for.
Estellita was a pleasure to work with.
Frank Drummer
Frank Drummer
Estellita was fantastic and such a help in finding us looking the couch we needed and explained our options very well!
Val was awesome and helpful!!! Shes an amazing sales person and petdomnon general. Thank you for your help val
I had such a wonderful experience from this dedicated individual. Miss Estellita answered all my questions and was very helpful..5 starts all the way.
Val was amazing, very patient and knowledgeable! Go see her if you want an honest opinion and taste for design!
Thanks for all of your help Estellita!!
Estella's Excellent!!!
Visited the store today and Valeria’s warm smile at the door was very inviting. Valeria was amazingly patient and thorough in explaining store policy and purchase options without being pushy or overbearing. I will definitely return for future purchases
Frank Drummer
Frank Drummer
very nice and not pushy. a pleasure to talk to while going over Ashley priducts
Frank Drummer
Frank drummer
Frank Drummer
Frank Drummer is en excellent salesman. Patient in his presentation, professional and helpful.
Frank Dumer
Frank Drummer
Frank was great
Mr. Frank Drummer fantastic service!
Randall was very patient and helpful.
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer 100% best ever
Frank Drummer
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Amazing experience! Debra made the whole purchase super easy and fast. Definitely recommend asking for her.
Debra was such a great help, definitely recommend!
I had a very good experience shopping at Ashley Furniture store in Jacksonville Florida where a very friendly and polite and notable person assist me, Mis Estell Jones wore very helpful with what I wore looking for, i would recommend her to anyone.
Mis Estell Jones i had a good exprience with Mis Jones she wore very resperful and friendly. I would recomed her to any one that would like to shop at Ashley Furneture store in Jacksonvill Florida.
Esteellita was absolutely wonderful. Very knowledgeable, friendly, and helpful. Thank you so much!
Frank drummer
Frank drummer
Ms. Estrellita was very pleasant and patient. Would definitely shop again.
Had a great experience.Estellita was very helpful. Will return.
Frank Drummer
Exceptional Service from Sherry Campbell, thank you so much for all your assistance and patience.
Frank Drummer
Great Customer Service!!
I talked to Frank and he was amazing ! He was amazing and very informative ! Made the experience worth it.
Frank drummer
Frank drummer
Ms. Estellita was amazing. She was very knowledgeable and friendly. She did her best to find us exactly what we were looking for !
Estellita was amazing great job
Estellita helped us that day. She was so nice and patient with us. Definitely recommend asking for her when you go in
Estellita was so helpful. Great experience all around.
Frank drama
Estellita was great
Frank Drummer
Eatellita was very helpful. Will definitely be back.
Estellita was of great help to me in my search for furniture.
Frank Drummer was amazing!!!!!
Frank Drummer, is the man to see for your sales needs. Great customer care!
Frank Drummer
frank drummer
Estellite was amazing with great customer service .I will be back to buy my dream front room set,thanks ,happy shopper Can
Estellita was amazing with my in person experience.
Estellita was great sale person
Gave my brother and me great service... thank you sarah
Frank drummer
Frank drummer
Frank Drummer
Frank Drummer
Frank is awesome!
Frank Drummer
Frank Drummer. Great customer service/friendly
Frank Drummer
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Frank Drummer
"Jonathan Anderson" nuff said!
Frank Drummer
Val was very knowledgeable, knew her furniture and knew where things were.
Today we stopped by to see about a couch and Valerie was amazing. She is very well informed about what they have to offer. Made the experience very pleasant would definitely see her again. Thanx a bunch
Frank Drummer
Val is amazing, not pushy and sincere. You can just tell that she wants what’s best for you. Thank you for everything val.
Estellita was awesome! Will definitely come back to purchase.
Estellita was soo amazing at the Blanding location I definitely recommend speaking to her when you go to Ashley’s she’s perfect!
Can not express how wonderful it is to work with Estellita. When we visit Ashley, we seek out her assistance she is professional and listens to our needs. Great job Estellita.
Randall was very friendly and helpful. I’d highly recommend him
Frank dummer is THE MAN!!! If you come here to get anything ask for him!!!! My 4th purchase through him!
Estella. She was very helpful
Estellita- very helpful
Frank Drummer, great guy very help full
I came in looking for a sectional, JAnderson was my salesperson he was so helpful and patient with me as I was looking between a few options it was a breeze. Thank you aging
Joseph Gordon was great!!!
Frank Drummer
Estelita was awesome , I appreciate her each time I purchase.
Sherry was amazing!! Provided world class customer service and answered all of our questions. Go see her
Great customer service super friendly and just a genuine delight.
Frank Drummer
Frank Drummer
(Translated by Google) Esterllita very good service and excellent attention (Original) Esterllita muy buen servicio y una atención excelente
(Translated by Google) Excellent sterlingite.. perfect (Original) Esterllita exelente .. perfecto
Frank Drummer
Estellita was very knowledgeable, pleasant and not pushy at all. Very willing to accommodate us. Explained prices thoroughly. Also showed us other options available. Eager to work with us and get us the best possible price. Very pleased with our experience:)
Estellita was fantastic to work with!
Val was great! She was very helpful, knowledgeable, and personable. I highly recommend asking for her for your furniture needs at Ashley's at Orange Park.
Ms. Sherry was very attentive and wonderful! She helped us with our purchase and explained everything very through.
Ms. Sherry was amazing! Very kind and helpful through the whole process. She made the whole process so easy
So we were very pleased with our experience here at Ashley. Val was great with assisting us in choosing our sectional, as we went back and forth between three different ones trying to figure out what would be best for us. She got us all taken care of and was very patient . Additionally, the delivery team was professional and courteous. Would definitely recommend, and we would definitely consider using them in the future. 👍🏽
Val was really awesome, she helped us find the perfect sofa. She was super friendly and very knowledgeable and made herself available to answer all our questions.
Frank Drummer
Frank Drummer was very helpful.
Frank Drummer, Very helpful, showed us around well
Frank Drummer
Satellite was very helpful with the information that we asked of her. We will definitely return for her help in the future.
Estellita she was helpful
Estellita very nice person
Frank drummer
Frank drummer
Val was very helpful and answered all.of my question s
Frank Drummer
Frank Drummer
Frank Drummer was awesome!
Frank Drummer
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Frank Drimmer
Frank stokes
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Randall Tisdale provided prompt and courteous customer service. My experience at Ashley Furniture (Blanding) was not disappointing.
Frank Drummer
Val provided us with excellent customer service and her knowledge of the various brands of furniture was exceptional.
The salesperson, Val (Valeria), that helped me was personable and knowledgeable. She was very helpful and patient as I decided which coffee table and rug to buy. She was able to point me in the right direction to complete my living room. Overall it was a pleasant experience and I felt her recommendations were spot on!
I had the most wonderful Sales Associate here at Ashley Furniture and her name was Valeria. Valeria was well knowledgable and listen to what I was wanting for living-room furniture. She took the time to make sure that I was very happy in what I needed. One thing that I appreciated is that this was not a pressure sale. Thanks a lot Valeria. V/R Devon M Thomas
Frank Drummer
Frank Drummer
Frank Drummer is the best !!!
frank drummer
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Escellita was a delight to work with. Very easy to work with and doesn’t try to push anything on you, wants a better experience for the consumer. Recommend anyone to visit this location to see her.
Escellita is wonderful! We will be back
Frank drumme
Frank drummer
Frank Drummer
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Frank Drummer
(Translated by Google) Frank Drummer (Original) Frank Drumer
Experience with Estellita was amazing.
Debra was great! Very helpful
Frank Drummer
Estellita - very helpful
Frank Drummer helped us! Great man will be back!
Frank drummer was very nice and helped answer lots of our questions!
Frank Drummer
Estellita
Frank drummer
Estellita was wonderful with my us. We're happy with what we purchased. She was very nice to work with. Anxious for it to get delivered.
Frank
Estellita highly recommended she is a great help
Estellita, was very sweet and very informative. I enjoyed her service and will definitely be returning for future service.
Frank Drummet
Frank Drummer was extremely helpful and kind !!
Debra brought us directly to what we were looking for, allowed us the time to make our decision and was not pushy when we made our decision. Closing the sale was quick and easy. She was polite and professional.
Frank Drummer
Estellita, she’s a great performer. She helped with figuring out color schemes for our apartment, she didnt hound us while looking around. And we really appreciate her efforts!
Estellita was amazing helping us as soon as we walked in the door.
Frank Drummer was a great help !!
Estellita was very helpful and knowledgeable on the products we were looking for. Would recommend her to family and friends when looking for new furniture!
Estellita was wonderful in assisting with our needs. She listened to what we were looking for and attempted to give recommendations.
Estellita is a very good customer service rep. Good job I highly recommend her.
Frank Drummer is great!
Frank Drummer
Frank Drummer and Khoury Walter’s helped me out tremendously, and even provided BBQ. :)
Jonathan Anderson was so much help!
Helpful, sweet and kind. Very patient.
Frank Drummer
Brittany was so very patient while still attentive. Knowledgeable of products and services. Overall warm and inviting experience. So excited for my delivery!!! 10/10
Brittany was great! Very patient and informative! 10/10 love the quality and price of the sofa and love seat!
Estellite was awesome and answered every question that I had she was extremely helpful will be purchasing more items that I wasn’t aware of the first time
We worked with Estellita today at Ashley’s and she did a wonderful job on showing us different combinations of furniture that would work for our spacep
Estellita she was nice and helpful l recommend anyone who go to Ashley thank you so much for everything you did l do send my Friend to her.
Estellita was nice and helpful.
Estellita was very helpful
Frank Drummer
Frank Drummer
Frank Drummer
Estellita was amazing! Great customer service! Will always come back to get furniture from her!
Estellita has great customer service very informative and helpful
EStllita very demure very sweet very kind
Great customer service to Estellita
Frank was very helpful.
The estellita was helpful and grateful
Estellita was very hhelpful.
Went in to browse and because of the great customer service it ended in a sale! Debra Cox was very knowledgable and helped us finalize a no pressure transaction.
Frank drummer
Frank Drummer made it an easy and enjoyable experience to buy our furniture … a pleasant surprise!
Isatellita has been a great help to me. She went above and beyond to get me a bed, but the bed I chose was not in service for production. Thank you Ashley for the great product and excellent customer service.
Estellita was great! She took care of my family quick and was very friendly the entire time!
Estellita was helpful and knowledgeable. Thank you!
Estellita was very helpful! Thank you!
Estellit was helpful
Estelmita Great service helpful
Frank Drummer was awesome and very helpful!
Frank drummer
Frank Drummer
Estellita is great! Very helpful, listens to you needs and very patient! I will recommend all my friends and colleagues to go see her at Ashley in Orange Park.
Great service from Escellita
Estellita was very helpful
Estellita was very helpful.
Great experience Jonathon was helpful
Wanted to give a good review on VAL she was so amazing and patient me and husband bought a poplar sectional and she was very assuring on the peices to make it work and fit in our living room we highly recommend her.
Frank Drummer was great. Very knowledge able.
Great service and know
Estellita, was Very nice and very helpful
Debra was helpful and friendly
Estella🔥🔥🔥🔥
Estellita❤️ It was a great experience!! Thank you for helping me🥰
Estellita was absolutely amazing Her spirit was kind and very professional.
Estellita was amazing when we entered into the store. She introduced herself & gave us all the information we needed for purchase when I am ready. Great Customer Service 👍🏾
Estellita was very knowledgeable and helped us locate what we were looking for!
Great in store experience, was very attentive and helpful! Would definitely recommend to all!❤️
Frank Drummer
Frank Drummer
Escellita, was a great worker she help us get the information that was needed
Estella was easy to work with and made the process fast and easy. Excited for our new sectional!
Great job
Very helpful and informative. Helped me with a very successful purchase!
Frank Drummet
Ms.Estellita was awesome! She helped find what I was looking for and helped me.go through different financial options. 10/10 recommend her help. She's super friendly, personable, kind hearted and funny! Best experience at any Ashley Furniture around!
Frank Drummer was extremely helpful!
Frank Drummer! Excellent!
Frank Drummer
Great experience, was very helpful.
Frank Drummer
Satellite Great, Service she knew the store well and great company and I will be back to purchase something by the way
Excellent service and very helpful.
Frank Drummer
Valerie - ROCKSTAR! She was able to accommodate us for our bedding needs; she went above and beyond (LIKE SERIOUSLY TO THE MAX!)
Thank you Jonathon !
(Translated by Google) Frank Drumming (Original) Frank Drummen
Frank Drummer was kind
Frank Drummer got my right in here, stop in for sure.
Randall T was amazing. He help us get the bed we needed. Thank again!!
Val was fantastic and very helpful!
Frank Drummer
Frank drummer
Randall is great. Helped me find exactly what i needed.
Frank Drummer
Estellita- is great!!! She provided great information on the beds/mattress!!! She was very helpful!!!
Estellita - she is great! She is patient, knowledgeable and friendly! Awesome person and service!
MS. Sherri was awesome. We will definitely be coming back
Estestellita at Ashley's furniture store on Blanding blvd. was excellent. She was very patient and informative. I had a great experience with her. Thank you
Estellita was very knowledgeable and helpful and my furniture search.
Great advice and very helpful getting us what we wanted!! Estelle’s our sales agent!!
Estellita was very friendly and knew her stuff!
VAL wass so patient and professional with me today while showing me different sofa selection. After spending time with her and experiencing how much knowledge she had regarding the furniture l will definitely return to make my final purchase.
Thank you very much Estellita for your great customer service
Estellita was very pleasant and helpful, she helped me find exactly what I was looking for. I will definitely come back and shop with her. Thank you again Estellita!!
Great service
Estellita she was very helpful
Estellita was amazing! Great customer service and very knowledgeable and personable!
Frank drummer
Frank Drummer was very helpful!
Frank Drummer
Great customer service from Jonathan !
Frank drummer
Frank Drummer
Sherry is the best!
Frank Drummer
Frank drummer
I went to this Ashley, because I moved to Orange Park. Estellita was the sales expert who met me when I walked in. She did a fantastic job helping me pick out the perfect furniture for my new home. She helped me color coordinate everything, which is most helpful, because I'm not very good at those type of things. Thank you, Estellita
Frank drummer was amazing !! Awesome customer service !!!!
Cherie was a great help, very attentive.
Estellita was amazing! Highly recommend her
Ms.Estellita is a very nice and patient person She’s always gave us some good deals and she always welcome like family
Estellita was friendly and helpful. She's awesome .
Estellita did such an amazing job helping us pick out everything we needed! She was very knowledgeable about financing and what would work best for us. Definitely recommend her when you stop by!
Frank Drummer
frank Drummer
Estellita welcomed us with open arms and helped us greatly when making our purchase.
We had a wonderful experience with Estellita! She was attentive and explained everything wonderfully. Really helpful and experienced.
Sherry Campbell gave my boyfriend and me a great experience as she was very kind and resourceful. We will definitely be back to see her again.
My experience today was absolutely wonderful. Joseph was extremely patient and helpful. He assured that I was happy and comfortable with my purchase. His Customer service was outstanding. I will be back!
Sherry was so super helpful, patient and kind :)
Frank Drummer
Frank Drummer
Great experience at this store. When we walked in, Deborah Cox greeted us warmly and was incredibly helpful. She took the time to explain everything in a clear and understandable manner, making sure we had all the information we needed. Her welcoming attitude and knowledgeable assistance made our visit a pleasure.
It was wonderful working with John! He was very professional and patient. John was able to answer all my questions and addressed my concerns.
Sherry Campbell was a delight to work with! Highly recommended!
Estellita is awesome!
The sales associate was very helpful and knowledgeable about the products
Estella was extremely helpful finding the perfect furniture for us.
Very good service, very attentive, answers any questions you have, I highly recommend this employee, if I could give more stars I would.
Estellita gave us excellent service and company as well as advice
Joseph was very helpful and had great taste helping my fiancé and I look for new furniture for our new house very grateful
Valeria was wonderful. Very helpful and knowledgeable. Excellent.
Valeria is awesome!!!! We just bought our first home and needed help finding a good sofa and dresser and she was so knowledgeable about the material. It was really impressive. It’s hard to find knowledgeable salespeople in stores who just aren’t trying to sell you anything. She was very mindful of our budget and helped us tremendously. Thank you Valeria! :)
Estellita, was extremely helpful and made my visit pleasant!
Estellita She was great sales person and gives you a lot of info on things.
Estellita is a wonderful salesman, she is warm, knowledgeable and delivered great customer service
Great experience at Ashley today! Ask for Frank Dummer. No pressure and very knowledgeable.
Frank Drummer was phenomenal! Appreciated his knowledge of the furniture
Frank Drummer
Val was my associate when I shopped at Ashley today and she was amazing. She explained my financing options to allow my best savings. She helped us make the best decisions on how to set the huge sectional we purchase for my granddaughters new home arriving soon. She completely explained the protection plan and I am so thankful for her assistance. She was so kind and respectful. I left today and will continue shopping at Ashley because of her. Thank you Val!!
Val is amazing! Listens to everything you say and is very patient. Helps you picture how you would like your furniture placed. Highly would recommend her for your next purchase!! ❤️
Estellita was amazing help me and my husband out with our house furniture thank you!!! She make sure we had all the correct information
Frank Drummer has great customer service🦾🦾🦾
My husband and I had a great shopping experience. We were immediately greeted by Mr. Frank Drummer. He was very informative and pleasant. He made sure all of our questions were answered. I love Ashley furniture. We were able to walk in and find exactly what we were looking for.
Estellita was so helpful from start to finish and answered all of our questions
Great experience. Excited for my new Tempur Pedic. Thank you Frank for all your help. Much appreciated.
Val provides outstanding customer service and care. As a Navy Veteran great customer service is my top priority when choosing a company!
Estellita was great
Estellita Very Kind Very helpful since the beginning, she met all my expectations in the moment for opinions in the purchase.
Estellita was incredibly helpful in guiding us to the perfect furniture for our brand-new living room. Thank you for all your help!
Estellita Very nice person, amazing person
Estellita was very nice and showed the great things the store has. We'll definitely come back.
Frank Drummer
Debra Cox was extremely helpful and patient with all our our questions and concerns. She helped us price out our selection and went over all the financing and protection plan in great detail. If you go into Ashley's go and ask for Debra...
When we walked in we were greeted by Sherri and after she introduced herself and asked what we are looking for…she said come find me if you need…go look around . Very pleasant. We loved a table and chairs and the bench that went along with it and we wanted to go to dinner to decide. Because of her amazing service we went back to Ashley furniture on the day she worked to purchase it from her. We did find something somewhere else that was a little less expensive but from her making us laugh and feeling so comfortable it was the right to do! So if you all need anything new for your house for furnishings we highly recommend her and Ashley furniture!
Estella was very helpful, patient & knowledgeable.
Frank Drummer 🔥
Frank was very pleasant and helpful.
Frank Drummer
Very customer focused
Update- this has turned into a fiasco. I’ll never buy stuff at Ashley again. The delivery and after sale service has been a mess. 3 months later and the $1200 bed I bought is in pieces in my room and my mattress is on the floor. I have no idea where the new bed is or when I’ll get it. They have exhausted me and i simply don’t even care anymore. I spent $7000 and still don’t have resolution. They offered me a $100 credit. For what? There’s nothing for $100 in that whole store. Well-made furniture for a good value. Ms. Debra, a very nice home furnishing consultant, and I had a lot of fun furnishing my entire 2nd home in one long shopping spree.
Frank Drummer was incredible! He did right by me and my family and made sure we were taken care of. I highly recommend him for your furniture needs. He’s good people and will ensure you’re taken care of.
Frank Drummer was outstanding to work with!! Exceptional customer service!!
(Translated by Google) Frank Drummer (Original) Frank Drumer
Just received EXCELLENT service by Sherry this evening! Thank you Sherry for working with us on getting a good deal on our new PLUSH couch😊 AND getting us in & out for our dinner quick! 😋
Our sales representative was Val. She was absolutely amazing during the whole process. She was able to find good options for us. Highly recommend!
Estellita was informative and knowledgeable. She ascertained what type of mattress I preferred and what I hoped to pay and showed me mattresses in that style and below the price I intended to pay.
Today I went into Ashley looking to purchase a mattress Valeria Eikhvald greeted me as I walked in and asked what I was looking for I told her we talked about price range and she took me right to what I was in need of Valeria was well advanced in knowing all the details about the mattress and was able to answer any questions I had she was awesome ✨ such a great experience shopping for a mattress. 😀
Estellita was very helpful with our purchase. She was very friendly.
Estellita was amazing while assisting us with our mattress purchase. Great sense of humor and very friendly. :)
Estellita was Very helpful and informative.
Estellita has great costumer service and helped me and my husband find the best couch for our space!!
Val was our salesperson and our experience was exceptional. She found exactly what we were describing and was easy to work with. If we need additional items we will definitely ask for her.
Frank drummer
Val’s knowledge was refreshing and spot on. She was kind and helpful to me from making choices to bringing wheelchair back into the store. I’ve loved Ashley and still own a piece of furniture I bought in VA. I’m glad there is an Ashley in orange park FL.
(Translated by Google) Estellita, very kind, and explained each step of our purchase in detail!!! (Original) Estellita, muy amable, y nos explicó detalladamente cada paso de nuestra compra !!!
Frank Drummer
Jonathan was a great guy to do business with very satisfied
Frank Drummer was the best associate to work with today. He made our furniture search easy and was very nice through the entire process! Make sure to ask for Frank!
Estellira, Amazing ✝️
Brittany was patient, courteous, and went above and beyond to ensure I found the perfect pieces for my home. Their expertise and friendly demeanor made the entire shopping experience enjoyable. I would highly recommend Ashley Furniture and specifically Brittany to anyone looking for quality furniture and exceptional customer service.
Sherry was absolutely amazing. She helped me when i first walked in to the time i left. She was patient with my decisions and waiting. She also helped me and asked questions to make sure every thing went okay and ran smoothly even with trouble with certain things. Thank you Sherry!!
Frank Drummer
Estellita was amazing. Would shop here again with her.
Frank Drummer
Debra Cox was very helpful and friendly. Will ask for her next time I shop at Ashley's.
Frank drummer
Frank Drummer
Amazing experience! Brittany was our sales person and it felt like I was shopping with a friend. She took her time and gave me great advice. My furniture looks great and am very happy with my choices..
Mr. Frank Drummer
Frank Drummer
Frank drummer
Frank Drummer
Frank Drummer
Sherry was very helpful. Wasn’t to push or smoothing allowed me space to look but stayed close in case of any questions asked.
Khoury! Very knowledgeable and kind manager here!
Frank Drummer was AMAZING! so helpful and fun. Was very patient with our indecisiveness and helped us make the right decision! We will absolutely be back for more furniture, and will only be seeing him for our future purchases! If you are in need of some furniture with a side of fun, GO SEE FRANK! u won’t regret it! Promise!!
Estellita with Ashley Furniture is the best! Very helpful & sweet lady. Made our shopping experience painless.
5 stars for Mr frank Drummer Outstanding customer service
Frank Drummer
Frank Drummer
Frank was helpful, knowledgeable and kind! Great experience!
Frank was very helpful.
Debra Cox was the nicest! And she was so helpful!
Awesome experience at Ashley furniture. Our salesperson Joseph was so kind and attentive with a great sense of humor. He didn’t pressure us to make a sale and he took the time to show us options that were perfect for our home. We ended up purchasing a sectional that’s perfect for us. Thank you again Joseph!
Joseph helped us out a great deal great customer service
Estallita was very helpful and kind from the moment we walked in the door. Quickly took care of my couch purchase, and made sure everything was explained and understood by me before finalizing anything.
Frank drummer
Estellita was wonderful. She was very patient, attentive and knew her stuff. Thanks Estellita!!!
Estellita has great customer service and was very helpful at during my visit.
Jonathan was so friendly from the moment we walked into the door. Didn't make us feel like a sale. More like friends.
Frank Drummer
Frank Drummer
I want to recognize Val. I went to complete my purchase of my bedroom suite on 8/24/24 I was met by Val who was very pleasant to work with. She helped me with my purchase. Additionally went above and beyond to help me with my previous purchase for 8/23/24 where the sales person forgot to mention a few things that would have helped my purchase and experience at Ashley’s . I made the purchase because Val made me feel like a valued customer. Thank you Val
Estellita was a wonderful person to work with, we would recommend, she is very professional and knowledgeable, we did a great purchase and very excited for our furniture, can't wait to enjoy it 🙏
Jonathon was the best ever! I really loved him
Jonathan Anderson helped us select the perfect collections for rooms we didn’t even think to add too. Amazing experience, thank you!
Great experience. Working with Mrs Estellita was a true pleasure. Thanks again 10/10 recommend
Jonathan was remarkable! Very precise and intuitive. Was wonderful with recommendations.
Val was amazing and very outspoken. Really polite and made my shopping experience feel like I was part of her family.
Val was the best! Helped us find the couch of our dreams! Very responsive when dealing with delivery questions :)
Frank Drummer
Frank Drummer
I received great service from Jonathan Anderson.
Frank Drummer
Frank Drummer
Sarah was extremely helpful patient and personable. She made the shopping experience stress free and smooth! However, (unrelated to her) things took a left turn when Ashley tried to deliver my order with no confirmation or approval outside of the date I selected. When I called customer service I was told it was an automated error and because of it the date I selected and made arrangements for was no longer available. I was assured since this was an error on their end that it wouldn't be a problem for the delivery people to at least get it inside at no charge to me since the people I originally had to help me were not available on the new days that were given as an option. The delivery gets here and the customer representative did nothing to assist in rectifying the matter. My items are now in the garage instead and I am left with having to find a way to get it in the house. Had I not been assured they would help by bringing it in I could have made better arrangements. The company got their money and did not actually care about customer satisfaction or ensuring everything was properly taken care of. Updating to add. Product is poorly made, cup holders are not actually installed as they are supposed to be .
I just really enjoy Frank.
Frank D was great!!
Frank Drummer
Frank Drummzr
Frank is a great man. Very helpful
Brittany was great sweetheart good salesman
Frank drummer
Frank Drummer
Frank Drummer
Frank drummer
Debra was a great help thanks
Debra was a great help will diffently come back.
Estellita....she was very helpful
Estellita, Very supportive.
EXCELLENT SALES REPS!! My husband and I recommend this store and shopping with Valerie, Ashley’s Sales Rep. Her customer service exceeded our expectations. Valerie was a joy to work with. She is truly a seasoned professional in furniture. Thank you, Valerie!
Frank Drummer
Val was very helpful made our visit pleasant.
I read a few reviews here and honestly didn’t even know Ashley’s is a sales commission based store bc it sure did not feel like it. My experience with Valeria Eikhvald felt as if I went into just any store besides the personal touch. I didn’t feel pressured. It didn’t feel like she was making a sale. Definitely not like going to a car dealership. Those are the worse! She was absolutely amazing. Very knowledgeable. Explained things in details. Got my opinion. Our conversation was definitely not a sales conversation and I love that. No one likes a pushy sales person. I left with a purchase I went in for with her help and wisdom. I just wish my 4 dining table chairs were in stock bc I was ready to throw them in the back of my Tesla suv! LoL but I am looking forward to my delivery!
I had the most pleasant experience with Estellita. She provided invaluable information and her customer service was impeccable. A very valuable employee.
Frank Drummer
Frank Drummer. Great guy!!
Excellent ! Would recommend Joesph highly !
Frank drummer
My sales representative was Brittany. She was exceptional to say the least! I had a fantastic experience in every sense of the word and will definitely be back for all of my furniture needs. The store manager Jordan also was a pleasure to work with. Thank you both very much!
My husband and I bought new living room furniture. Debra Cox was extremely helpful. Kind, personable,friendly, and professional. Not aggressive and did not make us feel pressured. We went to 6 different places and none of the employees made us feel as comfortable.
Estellita was very helpful and patient with me
Estellita was very professional and helpful throughout the process.
Frank Drummer
Jonathan Anderson!!!
Brittany is fabulous
Estellita was fantastic. Very helpful and knowledgeable.
Estellita
My husband Jerry and I went to look for an adjustable bed. Valeria Eikhvald happened to be waiting at the door. She pleasantly greeted us & took us to the beds. She was professional, knowledgeable & very easy to work with. She sensed we were on a tight budget & spent so much time with us to try to get us the best mattress & base for the money. It was such a pleasant experience that if I ever have any furniture needs I will definitely ask for Valeria. As I said she worked any & all angles she could to make this work for us. Valeria we are so grateful. I felt as if she was an angel sent by God
Frank is great. Very helpful and knowledgeable. Thank you for your help.
Frank Drummer had an awesome time and very knowledgeable.
Brittany was amazing. She showed up a perfect amount of couches that were all amazing. She was super charismatic and nice. And she let us search on our own a bit too before coming back at the perfect timing to help us.
Brittany was an absolutely fantastic help! They have great options on furniture and financing. Very happy with my visit.
Estellita was super helpful, she had all the knowledge for the protection plan and steered me in the right direction for what I needed for my space.
Frank Drummer
Sarah was amazing and super patient!
Estellita took such care of my grandfather, she took us around and was very patient when explaining about products! My grandfather is very happy with his purchase! Thank you
Excellent customer service and great knowledge of products. Frank Drummer was fantastic
Frank Drummer
Sarah was great!
Sarah
Frank Drummer
Deb Cox at Ashley Furniture provided exceptional service during my recent visit. She demonstrated incredible patience, taking the time to answer all my questions and guiding me through various options without ever making me feel rushed. What truly stood out was her willingness to go above and beyond, ensuring I found exactly what I was looking for. Whether it was helping with customizations or tracking down hard-to-find items, Deb was genuinely invested in making sure I had the best possible experience. Her dedication, kindness, and expertise make her a standout representative at Ashley Furniture. Highly recommend working with Deb!
Just got done working with Estellita and purchased a dining room table and a sleeper sofa. She was super sweet and helpful. Would come back to work with her again.
Estellita is a true professional. Her service was amazing!! Thank you, Estellita!!!
Jonathan was so helpful, explaining the details of the products. Helped us pick out what we were looking for from the Ashley inventory. Wasn't pushy at all. It was a great pleasure shopping at the store and the couch set looks amazing in our home. THANK YOU JONATHAN!!!
Frank Drummer was great to deal with!! 10 out of 10 recommend.
Frank was incredible 10/10
Experienced , pleasant and not pushy.
My experience was awesome.Valeria was very professional and she helped me with my choices for the beautiful furniture that I purchased. Valeria is very knowledgeable so when I go back to purchase my table to finish decorating I hope I will see Valeria for her wonderful ideas.
Valeria was very helpful and knowledgeable. We look forward to receiving our furniture Thank you
(Translated by Google) Frank Drummer (Original) Franj Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Frank drummer
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Frank Drunmer
We came into this Ashley store knowing roughly what we were looking for, but wanted to see some things in person and look into financing options. Our rep Estellita was super sweet and helpful, and didn't rush us at all. She took the time to find different options for pieces we could match to create our dream office space. The no interest financing options through Ashley's Synchrony card are so wonderful when you're moving and have more pressing short-term expenses. Overall, we've always had a good experience with their furniture and service!
Estellita, was a great help and so sweet!
Frank Drummer is AWESOME!!!
Frank Drummer
Give Jonathan Anderson a promotion. His customer service shows that he will make a great manager
Randall was very professional and the perfect amount of salesmen. Wanted you to ask questions and be informed but not pushing the sale down your throat we are going to refurnish of living room and bedroom soon and it will be through him!!!
Frank was a huge help and great to talk to. We are about 6 months away from some of our purchases but we will be back thanks to Frank’s help and guidance. A true professional and a great human being.
Went to Ashley furniture Saturday August 17th to look for new furniture and found what I wanted so I went back Sunday August 18th to place my order and the lady that works there Valeria Eikhvald helped me out so much she is really good and so very nice I couldn’t of done it without her she knows what she’s doing that’s for sure.Thank you so much Valeria.
Estellita was excellent! She spent so much time trying to find the perfect fit for us. She never rushed or pressured us into anything. I highly recommend going to see her at the Orange Park location!
Frank drummer
Frank drummer
Frank has the best customer service go see him for all your home needs!
Frank did awesome!
Sara was awesome! My grandpa is 100 and she was patient and pleasant throughout our entire experience. Thank you.
My family and I visited the local Ashley's and we had the pleasure of meeting Debra she was amazing. she was very knowledgeable on what would be best to fit my family with animals. Very helpful.
debra was great!
Estallita was a great help
Estellita was very helpful
Frank is a friendly guy.
Frank Drummer
Estellita greeted me as I walked in the store and was very pleasant and knowledgeable about the furniture I was looking at. The entire transaction was easy and fast.
Estellita was great
Frank drummer
Frank Drummer
Frank Drummer
My first experience with Ashley furniture and Estellita was excellent. I was supposed to return to a different furniture store on 8/17 to purchase a living room set. However, I visited Ashley furniture on 8/16 with the intent to just look around. Estellita is such a good, knowledgeable sales person that I completely disregarded the previous furniture store. I highly recommend Ashley furniture, and thank you Estellita for the great Customer Service.
Estellita helped me, she is very understanding.
Estellita was amazing, great help
Estellita was so helpful!!! I came in with questions on my Ashley advantage card and estellita took the time to help me through everything!
Estellita. Was great. Answered all my questions.
Estellita was amazing at giving us a hand and had great recommendations to what would work best with our household. Would definitely recommend to others!
Estellita is the best salesperson i’ve dealt with here, great hospitality and great conversation. my family and i will be looking to buy from her every time we come here
Frank Drummer and Brittany Bedgood were very helpful, quick, and straight to the point. All the information and questions i had were answered. Thank you for my buy
Frank Drummer
Frank Drummer
I hope I am spelling his name right. Jonathan Anderson made me feel comfortable from the very start. I was already skeptical because I know how sales people can be. But he made us feel relaxed and didn't pressure us. We ended up getting what we wanted and not what someone told us we can have. He explained everything so well that we were completely confident by the end of our visit. Very nice young man with a very nice personality! If my daughter wasn't already engaged, I would introduce them to each other.
Mom & I stopped in and was greeted by Debra Cox. I 100% appreciate her willingness to help my mom look at tables and even measure it. I would definitely work with her in future.
I recently had the pleasure of shopping at Ashley's furniture for the first time, and my experience was greatly enhanced by Valeria’s exceptional customer service skills. She was very helpful in clarifying any confusion I had and provided me with a better understanding of my options. I highly appreciate her assistance. Thank you.
Thank you Ms. Estellita and Mr. Randall for your amazing customer service.
Frank Drummer great associate, very helpful, looking forward to doing business here!
Overall experience at Ashley was wonderful. Great staff
Amazing services and very kind
Frank Drummer did a great job helping me find the furniture I needed.
Frank Drummer
Frank Drummer
Jonathon was very helpful from the second I walked in. He listened to my concerns and was very patient with me. He helped me find the exact couch I wanted. Great customer service all around you won’t be disappointed!!!
Frank Drummer is one AWESOME SALESMAN!!!!!!
Salesman was great. Very knowledgeable and pleasant. Thanks Mr. Frank Drummond for your professionalism.
Frank Drummer
Mr.Anderson was very helpful and patient with me while I was shopping around for some new furniture for my place, he helped me pick the right couches and bed room set for my boys.
Joseph is a great person to look for if you come to ashleys furniture, He keeps in mind what ur looking for THE style and will also help u color match ur furniture hes very well spoken and is very patient if u go to ashleys FIND JOSEPH!!!
Frank Drummer
Frank drummer
FRANK Drummer
Mr Frank was an amazing help at Ashley’s Furniture and made sure I left the store with merchandise I liked and not what he could sale me.
Kudos to Jonathan for being so patient with me and my family. You've got a customer for life.
Jonathan Anderson
Frank Drummer, took such wonderful care of me. Let me make my own choices. He has a wonderful personality and cares about his customers, which is rare these days. I love Ashley furniture and Frank made it that much sweeter.
Estellita was very helpful and attentive. 10/10
Val helped me a lot, thank you Val. Go see Val if you want an amazing service….
Very nice service and recommendations from Estellita! Thank you!
Val gave us an amazing experience while shopping at Ashley. Thank you for being patient and helping us pick out amazing furniture ( good quality for a reasonable price). Val listens for your style and based on your likes helps you design your house like you are working with an expensive designer.
Frank drummer was a very big help with furnishing my new apartment. Very knowledgeable and kind man. I 100% recommend him.
Estelletia really helped me and my wife out she took her time with us and let us way out all our upturns and helped us pick the absolute best furniture!
My recent visit was great esccelita really broke down everything and helped us find our dream furniture!
Frank Drummer
Frank Drummer
Estellita was our Ashley Consultant during our visit today. She asked us what we like and was very knowledgeable about the products in the store. She made recommendations based on our preferences and helped us figure out the material we are looking for. She was kind and helpful without being overbearing. We appreciate Estellita’s help today!
Estellita is very patient with us thank you for your help.
Estella’s was very friendly and helpful. A asset to your company. Will be back.
Frank the tank drummer is the man!
Frank Drummer was an amazing help today in helping us find our couch! Friendly, helpful and informative.
Estelita has been so cordial and caring with us. She even got me a wheel chair so I could move around the store. She answered all of our questions and her help was superb Thank you very much Estelita
Estella has been very helpful and a great salesman and very professional. I will recommend people to Ashley’s furnitures.
Frank D was great made want to buy a whole house full of furniture!!!
Estellita was very patient with me showing around and shes very kind
Estellita Thank you for the amazing service and the tour of the showroom especially the bed section thanks so much..Mrs Barber
Brittany was excellent and very helpful in walking me through my purchase! She has a friendly demeanor and was very knowledgeable of the different products and financing offered in the store. Definitely would recommend her assistance for anyone looking to purchase at Ashley!
Frank Drummer is amazing!!!
Estellita did a great job today!! Thank u for being kind and sweet !!! We definitely coming back over here!
Estellita is super friendly and helpful. I appreciate the time
Frank drummer
Can't believe they worked with MY credit. Jonathan A. knows his stuff. Thanks Ashley.
Mr Frank was a great help.
Really huge selection and super friendly staff. Thanks Jonathan!
Frank was absolutely amazing! He was extremely informative, very personable, honest, and went above and beyond to answer all our questions. He made the process of getting a couch easier than any other places we’ve been to. Highly recommend this store and definitely ask for Frank!!
I have been a customer of Ashley for a few years now and I had by far the best experience with a certain employee Jonathon. Jonathon greeted me very welcoming and made sure all my questions were answered and he did not make me feel uncomfortable nor pressured! I will be back to this location just for him. If you are in the area and want great furniture and great service ASK FOR JONATHON. Great job young man .
Frank Drummer was so friendly, great customer service!
Jonathan was very knowledgeable about a specific sectional I was interested in purchasing. He was not at all pushy and was very patient while I shopped around. He was very personable and made me feel like I made the right choice purchasing from Ashley for the first!! I have gone to many other furniture stores but I have never received customer service like this before!! If you’re at this location make sure you ask for Jonathan!!
Frank Drummer
One of the best customer service experience I have had. Very friendly and welcoming.
Today was great! Randall was super helpful, not pushy, and very kind. I will but furniture from him :)
We had the great pleasure of having Jonathon Anderson as our furniture consultant. We walked in and he asked what we were looking or shopping for. We informed him that we were looking for a living room set as well as dinning room and that we just wanted to walk around. He said ok if you need anything let me know or I will check up on you in a little while this gave us time to look and discuss among ourselves without the push and hovering (Great Job)! When we were ready he was heading our way and we were ready for him. He gave us the information we needed and we purchased what we were looking for. What a pleasant and fine young man! Ashley furniture great job in hiring a smart young man with great people skills as well as excellent customer service.
Had a very pleasant experience with Randall. He answered all questions and was very professional.
Frank drummer has excellent customer service.
Estellita was fantastic and gave us plenty of space and time to look but was always right where we needed her with answers to all our questions!
Estllita was great and very helpful!
Estellita was extremely helpful she took us around and helped us find furniture that would fit our space and focused on our needs. We will definitely be back for more.
Estellita helps us out everytime we go to Ashley looking for new pieces. Our favorite place to shop!
Estellita Very courteous, knowledgeable, and helpful. Excellent customer service.
Estellita is absolutely awesome. Very patient and helpful. Recommend her for every visit!!!!
Debra Cox was wonderful to work with ! Process was efficient and she provided lovely insight.
Buying was easy. Excellent help
we worked with Val and she was awesome. She was there to help with different options talking us through what best fit our lifestyle and was very patient when we came back twice trying to make a decision would definitely work with her again for future projects.
Estelle offers, great knowledge and she is very friendly.
Came in to browse. Estellita was wonderful! We will definitely be back to purchase.
Mr. Frank Drummer was a great consultant to work with. I was searching for a new mattress and he was extremely knowledgeable in that department. I searched multiple places but based on the Ashley experience he provided, I went ahead and stopped looking. Frank provided multiple choices in my price range and gave comparisons of them all. I left and thought of my options and purchased the Ashely Essentials 10in foam mattress online. The process was easy and my bed was delivered in a box right to me. I love it already! Thank you so much Mr. Frank! I will definitely come back to this location!
Estellita was very helpful .
Frank Drummer
Frank Drummer
Selection is amazing and Jonathan was so helpful. I am definitely coming back to furnish my bedroom too.
Escellita was a great help and was quick on her feet 🥰
Had a wonderful experience! Estellita was so helpful and amazing. I definitely recommend her at your next visit.
Frank Drummer was awesome! Very personable and well knowledgeable on products and services.
Frank Drummer. Great customer service!!
Frank Drummer
Thank you Estellita🙏🏻
Val goes above and beyond to make sure you are fully satisfied when you go out that door. She has a talent in designing your house with right furniture based on your taste and color configuration. Thank you Val.
Frank drummer
Frank Drummer
Frank Drummer
Frank Drummer is the Best!
Frank Drummer!
Frank Drummer
Nice and attentive staff. Not pushy, which we love. Joseph checked on us and made us feel welcomed while also giving us the space we desired while browsing. EJ was also nice on our way out.
Her Name was Estellita, (Es-tell-ita) she was the best Sales Rep I've ever experienced. She was very involved, very informative, and accurate with everything she spoke! 5 stars ⭐⭐⭐⭐⭐
Frank Drummer
frank drummer was excellent!!
Frank Drummer is awesome and very helpful!!
Frank drummer is amazing! So helpful and very kind! Would definitely recommend asking for him
Frank Drummer is an awesome salesman!!
Estellita was wonderful. She let me take my time trying each couch I was interested in. Great service.
Frank was great and so helpful!
Estellita was very helpful and has great customer service. Allowing us the time to choose what worked best for us. Thank you!!
Valeria was very helpful 07/31-update she was helpful to get the sell but she never discussed delivery. When I called to get the delivery date she advised 2-3weeks. Explained that would not work for us because we’re having a dinner party. Her response was oh well I should’ve told her that?? No, part of your job was to discuss and confirm that. Not just, to get my Money Lady!! She said should get back with haven’t heard from her since sell date 4 days ago!!!
Valeria was very helpful… she is great
My wife and I had a great shopping experience at Ashley furniture in Orange park with the assistance of your sales rep Debra. She helped us with picking out a new living room set reclining sofas, a t.v stand , coffee table and 2 end tables. Totally stress free. Thank you Debra
We experienced great service from Debra at Ashley's. It was a no push rush as we looked for new family room furniture. They had a good selection on the floor room but even more options available on line. We went to two other stores but came back to Ashley's for our final purchase. Debra was very knowledgeable and friendly. We got a great price and look forward to transforming our home with a new casual look that is updated, comfortable, and with couches that can withstand kids and pets. Win win, thanks Ashley's.
Debra was so sweet and patient with us. I picked a completely different set after spending so much time studying something else. She got us a really nice deal too and was knowledgeable about each piece. When you go to Ashley’s Blanding Blvd, Jacksonville, Fl ask for Debra Cox!!!
Frank Drummer was a great sales guy. Friendly and helpful!
Frank Drummer was amazing! Good looking man!
Sarah was awesome! So friendly and helpful but not pushy! We can’t wait for our new furniture to be delivered thanks to her help!
Frank Drummer is amazing! Been holding us down for 3 years now and we are ready for some newness. And Frank’s our guy! Amazing service.
Estellita was superior! She was so helpful and made shopping easy!
Estellita was awesome easy to work with real paciente
Frank Drummer provided amazing service making the customer feel as if he was family. Great work Frank and thank you.
Our experience with Valeria Eikhvald has been, hands down, the BEST EXPERIENCE purchasing furniture EVER. Her knowledge, professionalism, and willingness to go above and beyond is truly exceptional. I have been in sales for 30+ years and can truly spot a genuine salesperson that is NOT just interested in their commission. Please, believe me, you will NOT be disappointed working with Valeria. As a result of Valeria's excellent service we will be returning to Ashley Furniture to complete our home decor. Thank you Valeria!!
We found just the right sofa at an excellent price at the Orange Park Ashley store. The real pleasure was our store sales rep Joseph, he was patient, knowledgeable, and respectful. He showed us what we might be interested in, but wasn't pushy. Truly an excellent experience.
frank drummer was great
Estellita was a very great person help me out so so much
Frank Drummer
Frank Drummer
Awesome sales person great customer service
Frank drummer awesome sales guys
Estellita give me a great service , Thank you
Frank Drummer
Frank drummer
Estellita was kind and was able to help find a chest that works for my home.
Estellita was welcoming and assisted me in finding a chest for my bedroom closet!
Joseph
Frank Drummer was great! Super helpful!
Frank drummer was great
Estellita is so kind! Conner her for your furniture needs! She is the best!
Frank Drummer was fantastic!!
Frank was really awesome to work with. It was great to talk to someone who was so friendly and inviting, it really made the whole experience so much less stressful.
I visited Ashley Home Store for the first time and was immediately greeted and assisted by Estellita who was so very patient and helpful. She took the time to answer all my questions and she even answered things I did not know to question. She made me feel comfortable and relaxed while showing me around the different departments and she is a jewel to have as a consultant! If you’re in the market for furniture visit Ashley Home Store and ask for Estellita…you’ll be quite happy you did!
Thank you so much Frank Drummer for being amazing associate. Thank you for all your help you appreciated. #teamstyrofoam
Frank Drummer
Frank Drummer
Estellita was great! Not pushy and extremely helpful!
Mrs. Debra Cox was very helpful, knowledgeable, and pleasant to work with. Took her time explaining and showing us different pieces that would fit our style and comfort.
Frank Drummer
Frank Drummer was super helpful and friendly!
Frank Drummer is excellent sales person
Debra in our Jacksonville store was wonderful to work with today, no pressure, just a wonderful personality and great setvice
Randall was great! Very approachable and knowledgeable about the furniture. Will be returning.
Recently purchased a bed at Ashley Furniture on Blanding Blvd. Estellita was wonderful to work with. Highly recommend her!
Amos O was great ! Thanks for the great service
Frank Dummer Awesome
Frank Drummer
Frank drummer Nice person great guy
I was assisted byEstellita. She was very professional and knowledgeable. She showed my wife and I bedroom sets throughout the store. She pointed out several options available (storage drawers /colors) in the beds.She knew her products and was very personable. We purchased merchandise from her and will recommend her to others.
Sales associate Deborah Coz was very respectful & allowed me time to furniture shop without hovering over me like some other sales associates I’ve felt with in the last. Very accommodating & professional.
Estellita was very helpful and had great service.
Estellita was very friendly and made my experience very enjoyable.
Frank drummer is a excellent consultant
Frank was awesome and help us out a lot. Thank you so much!
(Translated by Google) Estellite. Very friendly and looks out for your needs (Original) Estellita. Muy amable y busca a tus necesidades
Estellit, 100% recommended, a very attentive and very kind person.
Valerie was so helpful and well informed about Ashley and the furniture they sale. During a big time of transition for me and my kids she made this process seamless. I would highly recommend Ashley and would highly suggest seeking out Valerie for any of your furniture needs.
Frank Drummer is very personable and knowledgeable
Frank Drummer
Sarah was SO helpful in helping us decide on furniture pieces. I don't know what we would have done without her help! She was attentive and very accommodating in moving furniture pieces across the store to help us get an idea of room configuration. Also, Jordan helped us purchase a wonderful mattress and he was very pleasant as well!
We had a great experience with Sarah and Jordan. They were both very accommodating and took their time with us. Spent a long time making sure we were working in our budget and showed us all the best options.
I recently had the pleasure of being assisted by Debra Cox at Ashley Homestore and I cannot speak highly enough about my experience. From the moment we walked into the store, Debra greeted us with a warm and friendly smile, making us feel instantly welcome. Debra provided thoughtful recommendations that perfectly matched what we were looking for. They went above and beyond to ensure that we were satisfied with our choices, even rearranging furniture displays to help us visualize how different pieces would look together. Thanks to Debra we found the perfect piece for our home, and left the store feeling delighted with our purchases.
Mr Frank Drummer was very nice and helpful!
Estellita was amazing and really helpful
Debra Cox was very friendly and sweet.
Frank Drummer
Valerie was super helpful. We came in to find a kids' bedroom set we saw online, but she went above and beyond and recommended something even better. If you are in the marker, go see Valerie!!!
Our sales agent, Randall Tisdale, was very knowledgeable about the products available and showed us many options until we found the right fit for our home. The ordering and purchasing process was very efficient.
Frank was phenomenal helping out! He was super patient with me trying to figure out exactly what I wanted
Frank Drummer is an awesome sales person and you should totally come down to get furniture from him
Frank drummer was an excellent salesperson and was knowledgeable in prices and helped us with showing great priced bundles.
Satellite. Service was good.
Frank Drummer was knowledgeable and friendly! We really appreciated our experience while looking around.
Frank was great and detail oriented and extremely helpful!
Estellita helped us out a lot. My wife and I really appreciate it..
Frank drummer is the best. Ask for him he’s the best
FrankDrummer is a great sales person. The experience was awesome..
Frank drummer best salesman I have ever worked with highly recommend him.
Excellent experience! Highly recommend Val if you are in the market for furniture!
Sherry was very patient and helpful!
Frank Drummer
Frank!
Estellita awesome sales woman , gets us Excellent service . We will be back again.
Frank Drummer excellent service.
Frank Drummer, great sales associate, saving my some some money.
Frank drummer
Frank drummer was so helpful and curious
Sarah was great!
Frank was very informative. Will definitely do business again
Frank Drummer
Randall was very helpful and knowledgeable about all of Ashley’s Furniture and also gained knowledge on different leathers. Will be back soon.
Frank was the best!
Ms Jones was very professional, patient, and personable with us!!!
Estell was very helpful and I was very satisfied and I give 5stars
Frank Drummer is the best salesperson. Highly recommended.
Mr Drummer provided great customer service
Randall was very professional, good guy, would recommend.
Estellita was wonderful. She helped me so much.
Frank drummer
Sherry @ Ashley Furniture was absolutely amazing!! So kind, professional and very knowledgeable.! Highly recommend Ashley Furniture and the staff out in OP. Thanks guys for making our shopping experience easy and memorable! Love the entertainment center!
Estellita is fantastic. She is so helpful, and I definitely recommend her and Ashley Furniture!
Estellita. She was great. I did tell her I'll be back. Ty for your service. Melva
Frank Drummer. Great experience!!! Wonderful experience
Joseph was efficient and allowed us to browse the store without feeling pressured to buy.
Frank Drummer was so helpful & patient. Looking forward to my new mattress.
Estellita was great with us and we will be back.
Frank Drummer!
Sarah was so amazing! Such a huge help in the process of buying furniture.
Frank drummer is an amazing consultant to work with! He was so helpful with our furniture decisions.
Frank drummer
Frank Drummer
Frank Drummer
Frank Drummer Awesome Sales Guy
Frank Drummer awesome sales guy sold me!
Frank Drummer
Frank Drummer great job!
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Frank Drummer
Estellita was very professional and well knowledgeable in her job proformance. I call on her in the near furture.
Frank Drummer
Frank Drummer
Frank Drummer
Estellita was extremely helpful, professional, and accommodating. I came in with very specific interests and she was able to direct me towards pieces that fit my style and preference immediately. Highly recommend
Frank drummer- fantastic associate, showed me exactly what i needed for a fantastic price
Frank Drummer
Frank drummer
Frank drummer
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Frank Drummer
Debra did a great job showing us around and letting us know the promotions going on. She was very helpful!
Frank drummer best service
Frank "the great" Drummer best in town This sales man is the man
Mr. Randall really listened to what I had to say, which is why he was able to meet my exact needs. He also made an effort to be personable and make this whole experience (which is usually frustrating) fantastic! A worker with this level of excellence deserves compensation at its highest level! AWESOME EXPERIENCE❤️
Sherry was awesome from the time we entered the front door!!! Thanks
Randall did a great job touring us around the store!
I had such a great experience coming here, Sherry was welcoming from the minute I walked in. She helped me with all of the details. I couldn’t express my gratitude.. She was able to work with my budget and I’m just overall extremely happy. I highly recommend furniture shopping here.
Warranty is 100% rip off scam! New couch stopped working immediately. New couch stuck in upright position good luck in getting help
Randall made me want to refer several friend and family to this location. He was very knowledgeable about the products available and addressed all my questions and concerns with kindness and professionalism.
Love the furniture. This store has one of the biggest selections. I like to try the fit of the furniture to my body to see if it will be something I will enjoy for a long time. Sherry's professionalism and assistance made the experience even more enjoyable. She was available to answer questions, but also gave us our space to try and look without feeling rushed or pressured.
Estellita was hands down the most kind and helpful associate. Thank you!
Estellita!
Val helped us tremendously to get a good deal.
Excellent costumer service! Randall was extremely helpful and so was the manager. Randall even helped us rearrange furniture to visualize it. Would 100% recommend.
We got help from Randall and his manager and I have to say I will recommend them to everyone.
Sherry was amazing!!! Very helpful:)
Mr. Tisdale is a very polite and knowledgeable able the Ashley brand.
Estellita, 5 star.., was a pleasure to work with you. Your professionalism was great.. will be back soon to purchase.
Estellita was so helpful to us and very knowledgeable. She’s an asset to Ashley Furniture.
Randall Tisdale fantastic in helping me look for furniture. Very professional and super nice😊
Estell was very helpful
Sherry was very nice and attentive
Frank Drummer is an exceptional salesperson. Friendly and very helpful.
Great service! Frank Drummer was very helpful and super sweet! Very detailed and helpful in purchasing! I am very excited for my furniture.
Estellita was very nice and helpful
Escellita was wonderful and knowledgeable! She made our experience wonderful!
Estellita was excellent and took the time to speak with my family about quality and maintenance for our purchase
Estellita is a very sweet salesperson. She was so patient with us and thorough in explaining the product.
Ms Estella helped us. She was personable, gave helpful information, and checked in with us throughout the process.
Amazing service!! Couldn’t be happier!
Randall did a great job answering my questions without being pushy! Thank you Randall!
Valeria is the best. We made sure all our needs were met. She is very a knowledgeable about the furnitures and her recommendations are on point. So glad we got to meet her. She made our experience so enjoyable. Would definitely go back to get furnitures. Thank you Val , see you soon
Estellita was phenomenal… very helpful and gave us all the information we needed. Should buy within 2 months
Thanks to Val! Great customer service, great product. Excited to get the new dinning set home!
Estellita was a delight and very helpful in showing me what I was looking for.
Val was amazing! She helped my mom and I, a lot! from the moment we walk to the store. She really helped us find a really good dining table! And also made suggestions based on our tastes. Really cool experience!
Came in to look for a recliner for a movie room, Debra Cox immediately greeted us with a warm hello, pointed us to the direction of all the recliners and then let us shop in peace. She did not hover, she wasn’t pushy, she simply heard what we were looking for, helped us find it and then came up to us when she saw us sitting in a recliner sofa for some time. Not only were we already leaning towards getting it but she came over to seal the deal when she informed us about the material qualities. We left with exactly what we wanted! Debra was kind, knowledgeable, and had wonderful customer service! Thank you for giving us the space to shop and for helping us get the best deals we could! 10/10 service!
Debra Cox was so amazing! She didn’t push and was very kind! Answered every question we had regarding the furniture options! 10/10 service!
Frank
Brittany was awesome and very helpful throughout the entire process of finding what I wanted. go check her out!
Our sales lady was great. She checked on us a few times but let us “do our own thing” by not hovering. I appreciated that so I didn’t feel pressured to hurry on through the store. Thanks Debra!
Val was great!!! I love her energy and was very helpful
Val was so helpful and super personable!
We had the pleasure of working with Valeria at the Orange Park store. She made the experience pleasant and effortless. She is very knowledgeable and efficient and went over and beyond. She saw the purchase all the way through and past delivery of our furniture.
My wife and I had a wonderful experience shopping at Ashely today, Frank Drummer the salesmen who greeted us was so helpful and never pressured us in any way in our decision making process, after finding something we liked he worked diligently at getting the best price possible. Frank himself was a joy to work with and his kindness and conversation was a joy and pleasure to find. Thank you Frank and Ashley Furniture for a wonderful experience.
Sherry was fantastic. We were just browsing today but Sherry did a great job showing us sectionals that fit our price range and was very informative.
Sherry was kind and helpful from the moment we walked in the door! Very informative and accommodating.
Frank Drummer
Frank Drummer. Awesome salesman!!
Amos was very knowledgeable and was able to help us select the best product that would fit our need! Pleased with the service and excited to have a quality product for years to come!
Sherry was so helpful! We cannot thank her enough for making this process. She really helped us look in the right direction for both design and prices.
I had a fantastic experience working with Estellita! She was Incredibly helpful and knowledgeable, and went above and beyond to find the exact couch we were looking for. Thank you again!
Brittany was beyond helpful in our decision making process for our new home. She was very knowledgeable on any piece we inquired about. My husband can not stand furniture shopping but her personality made it 100% worth while. I'll recommend this location hands down, BUT be sure to ask for Brittany. You will no regret your experience.
Estellita and Valeria were wonderful to talk with. They both shared a little about themselves, which made both times I visited nice, personal experiences. Thank you!
I had a great experience working with Estellita! She made the process easy and worked well adjusting to our wants and needs. Great service!
I recently had a great experience with Estellita. She was extremely knowledgeable and helped me find exactly what I was looking for. Her customer service was excellent!
Estelita was awesome. Told her what I was looking for, my style, and my budget. She knew exactly what direction to point me in and was very knowledgeable about their products. 10/10 recommend.
Our experience at this store was absolutely phenomenal. We have been to other furniture stores over the last month or so and they paled in comparison. Estellita was exceptional in every area. From her warm welcome to in depth knowledge I am truly grateful she was there to assist us. I highly recommend her services!
I had a wonderful experience at Ashley's furniture. Walking in I was greeted by a kind lady, Estellita jones. She was very helpful and provided good information on what I was looking for in my price range. Highly recommend her services
Estellita jones was the best help I could ask for ! She made sure to help me find what I needed. She answered any questions I had and was so sweet ! Definitely recommend !
We were looking for a sectional and Val was very helpful, attentive and displayed abundant knowledge of the products and company processes. She was not high pressure, gave us time and space while also being available to answer our questions. She listened to us and helped us navigate the process of choosing our set up.
Val was AMAZING! She really made sure we felt taken care of the entire time. Shout out to Jordan as well! 100% recommend coming in and asking for Val. Thank you again for helping us with our new couch and dining table!!
Estellita was a great person she know her products. Will be back when I an beef again
Sherry was great!! She was so sweet and help us decide which couch would be right for our house. Great saleswoman!
Lots of great options! Debra was very prompt, kind and helpful!
Estellita, is a good listiner, she explain the program completely in order to help me make the best decision. Her interest was to do the best for me. I will be back for more furniture.
Estellita was awesome and really helpful I enjoyed working with her
Estellita was great. Very knowledgeable and professional.
Estellita was a great help finding a sofa sleeper!
Frank is the best!!! This place had everything I needed to make the perfect living room and nursery. All of the accents and decor in this store blew my expectations away (and put the other furniture store down the road to shame). If you need anything to brighten your home, this is the place to come to!
Debra was great help!
Estellita is very helpful Wil be back to her.
Val was very helpful, She went above and beyond explaining everything… loving my amazing bedroom set …. Very satisfied customer..
Estellita Jones was very helpful. Nice experience
I have a great experience with mrs Estellita she’s a very nice person she takes a lot of time to explain everything we need to know about the furniture, so me and my husband we are happy to meet with her today she was very kind to us may God bless her for being so kind to us.
Thanks again estellita
Estellita is a wonder to work with!
Estellita was very helpful. She greeted us as we came in and we told her we wanted to simply look around and we would find her if we had questions. She respected that. She was not pushy and did not follow us around the store. She waited for us to look around and come find her when we were ready to ask questions. We left with a contract on a new couch. The 12 months same as cash was helpful too!
Frank Drummer was an outstanding help picking out a sofa. He didn’t pressure us, gave us a quick tour then let us decide on our own. Very friendly and highly recommend.
Estellita has great customer service
Estellita helped us pick a new couch! Normally I don’t like working with sales people. I just want to pick the furniture and get out as fast as possible but she made us so comfortable and helped me imagine the pieces in my house. She even drew out a quick diagram to help us imagine it. She was not pushy just very very honest and helpful.
If you need any new furniture, Estellita is your person!! Knowledgeable and understood our needs from the start to find us the perfect living room set! 10/10 customer experience
Frank Drummer Awesome salesman!!!
Frank Drummer
Estellita was eagerly waiting on us when we entered the store. She helped us walk out with the living room of our dreams! We will be sending all of our friends and family looking for furniture to see her.
Greeted by a welcoming smile as soon as we walked in! Estellita was awesome! She was very knowledgeable and understanding of our needs and wants.
My husband and I came in looking for a new bedroom set. Brittany Bedgood greeted us with the biggest smile and a warm welcome! I became overwhelmed quickly by all the different sets, but Brittany helped us hone in on the perfect bedroom set for our new home. Thanks Brittany and we will definitely be back!!
Sarah was very helpful and polite, she assisted us with purchasing some new furniture and made very helpful suggestions to help us lower the monthly payment.
Sarah was a lot of help!
Sarah was amazing and very helpful!!!!
Amos Otis III. Is an amazing sales representative. Great with customers, presentation, and positive vibes. I would highly recommend him whenever looking for furniture.
Debra cox
Awesome sales. Person frank Drummer ask for this guy When at ashley's of orange park.
I went in looking for something specific in mind and could not bring the vision together . Brittany B. was amazing and delivered great customer service. I did not feel rushed and she helped bring my vision to life. Quality service !!! Ashanti
Great and professional service a touch of class 5⭐️ Brittany
Thank you so much Ms. Brittany I was in your store with my mom looking for furniture for my first apartment Ms.Brittany took the time out and learned what I liked and hooked me up. She is à phenomenal sales rep. Thank you again
Walked in, store was put together nice, greeted by Ms Brittany Bedgood, her smile made me feel welcomed, she was very well informed and knowledgeable on the different styles of furniture. Was very impressed by her professionalism and appearance. Thank you so much, whenever you visit the store request Brittany, she's the best!
Estellita was very nice and patient with helping me find a dinning room table. I would definitely recommend her as a associate she very knowledgeable of Ashley’s products and services.
Estellita was so very helpful with finding us mattree. We enjoy working with her
Estellita it was a Joy selling with Estellita she's very professional and very nice I really enjoy
Ask for Amos
We were pleased and felt very good about the ventured items we’re surprising the kids with. Brittany Bedgood had us cheerful about our purchases and we didn’t feel cheated. We also happened to enjoy the ambiance at this particular store. You can be self assured, we will be back by the Fourth to accommodate our patio styles here!!!
Brittany, Joseph, Sherry, are the best! They listened to my needs and gave me precise answers to my bedding questions! I love my Ashley Sleep mattress!!
Brittany is awsome!!
Ask for Amos!!
Estellita was an amazing help! She was very thorough and was able to find us exactly what we wanted at a great price!
Estellita was very helpful and personable. Fantastic experience.
thanks again Brittany! The best sales representative hands down!!!
Brittany Bedgood very helpful, super friendly, and great work with. She assited us with finding the best deal on a couch we were interested in. We will definitely return in the future.
Mrs. Brittany Bedgood was one of the best sells persons I have ever met. She is very helpful attentive and very professional. Her smile alone made my day the way she greeted when me and my husband walked in. When ever you go to this store ask for Mrs. Brittany she is the best.
I recently visited Ashley HomeStore and had the pleasure of being assisted by Val. The service I received was exceptional! Val was incredibly knowledgeable, patient, and attentive to my needs. She helped me find exactly what I was looking for and made the entire shopping experience enjoyable. I highly recommend Val and the team at Ashley HomeStore for their outstanding customer service. I'll definitely be returning for future purchases. Thank you, Val!
...went in in need of a bedroom set thinking we would have to shop around but found exactly what we needed. Deborah was great helping us with our purchase. Will definitly return for any future furniture purchases.
DEBRA COX WAS VERY PLASANT TO WORK WITH...👍
If you need anything, go to the Orange Park location and see Estellita. She is so eager to help. We had very specific needs and she went above and beyond to make sure those needs were met. Thank you, Estellita for making this such a pleasant experience. You're the best!
This was a wonderful experience!!! WAY BETTER than the online experience I endured. GO SEE AMOS!!!
Debra Cox was amazing! She listened to our needs and guided us to make the purchase that met our needs. She is not aggressive and is very patient. We are very pleased with her assistance. Alphonso and Sylatheia Victor.
Quickest and easiest furniture buying experience ever. Joseph was knowledgeable and very helpful.
Randall was outstanding to work with. Very knowledgeable about the products and helpful in the process of shopping without being pushy to get a sale! Highly recommend.
Joseph was nice and so professional! He is certainly a great addition to your team!
Joseph
Joseph is an amazing representative for Ashley. He knows his product and represents it well. I will refer friends, family and business associates to him without hesitation. Ashley is lucky to have Joseph on their team!
Joseph Gordon was absolutely fantastic!!
Amazing service by Joseph yet again! Always a pleasure when we get to work with him, very attentive and accommodating to our needs. We’ve come back to see him so much he feels like family.
Joseph was the best. Great service!!!
Joseph is the besttt!!!
Joseph provided impeccable service, he’s knowledgeable, helpful, and all around very polite. Highly recommend asking for him next time you’re shopping in store.
Estellita was very friendly and listened to exactly what we wanted.
Estellita was very helpful and listened to what we wanted, she even talked us through some different options we could do for our living room furniture.
Estellita helped me find the perfect sectional. Helping me with comfort and affordability. Awesome service!
Debra Cox was by far the best! She took her time with us and answered all our questions. We will be back to see her.
Debra was a great help and very friendly. Will be coming back for future furniture needs
Estellita was awesome to work with, friendly and professional!
Estellita was very helpful and a pleasure to work with. She answered all our questions and provided valuable information. Appreciate all her help and friendliness.
Joseph was very helpful
My experience at Ashley’s furniture was exceptional. We were greeted warmly by Joseph at the door and asked what brought us into the store. He provided helpful information to our specific needs and was willing to give us space to look at their selections. When we were ready to make a purchase he was right there and provided excellent customer service. Would definitely recommend his services to other customers!
Estellita, Great Svc stayed after hours to help me.
ESTELLITA was the best I could of asked for she make my shopping experience easy and stress free.
Joseph was very friendly!! Helpful and not pushy and that’s definitely the way I like shopping. Show me what you have and allow me to look for a moment. Great experience and will definitely do business with the company again
See Estellita Jones If you are out shopping at this store. My wife and I had the best customer service experience. She helped us make some great decisions. She never made us feel like she was a salesperson. She listened to our areas of concern and now we have the perfect furniture. Estellita Jones is definitely an asset to Ashley Furniture. Thank you so much!
I had service from Esellita jones, she is great and has a great personality.
Debra was so helpful, warm and friendly when I came in to purchase my bedroom set.
Miss Valeria Is a great adviser for my new place . Definitely I recommend her if you have any questions or doubts what are you going to buy Thank you so much
Estellita greets me as soon as I can in the door and explained to me all the. Promotions going on and how to read the price tags. She checked on me periodically and followed up at the end. I would definitely ask for her on my next visit
Debra was awesome.She will take care of you.
Debra was amazing! When my husband and I couldn’t agree she took the time to find a compromise that we both liked.
Frank Drummer is the truth!!!!!!! He went above and beyond to support my wishes in getting the furniture I wanted. Great customer service!
I had the pleasure of meeting Val today! She was able help me find the right items I needed well within my price range. Val went above and beyond to ensure that my experience was great, she was very knowledgeable about the products and inter working of what to expect and tips on my warranty.
Debra Cox has great customer service and was very helpful and sweet!
Had a great experience. Debra Cox was really nice and helpful.
I had a great experience working with Frank Drummer today! I finally found the Sofa that I want. Frank was very friendly and knowledgeable!
Great service. #AskForAmos
Randall Tisdale was highly educated and helpful. Really nice facility with lots of selection.
Estellita. Very professional and knowledgeable. Polite and easy to talk to. Great personality and demeanor.
estellita excellent service today beyond what I expected. We traveled from Ct. to live in Jacksonville.
Ms. Debra was most helpful and kind while looking to get an idea of how much to spend on a new sectional
Estellita was great and we were very happy to find what we neeeded with her.
Estellita was great, very helpful and kind and super patient with us. Would definitely come back or recommend her to anyone.
Randall was so hopeful and thoughtful. I could tell he knew about everything in the store. He made the furniture buying process so smooth
Estellita, was a pleasure to work with. She listened to our concerns/needs and ONLY took us to see what she felt were the best fits. She allowed us to sit in peace and get a, real world/ test drive, feel for each sofa. She, even, found one for us to look at at another location that she felt was a good combination of likes from their floor models. Amos saw us going back and forth and offered his experience to try to put together a solution to our situation. Both were attentive and came to the same conclusion. You guys rock.
Estellita was very good at showing me different furniture and not being too aggressive. She was very helpful and very knowledgeable.
We visited Ashley's with a large influx of other customers and we're still given individual attention by Mr. Randall. He gave us advice on how to space our financing, other options on upholstery, and future deals. It was an excellent opportunity to see our options and we hope to shop with him when we are ready to buy.
Estellita was wonderful. She helped me find the idea sofa for my taste. It was a pleasure working with her. But best of all, she gave me a military discount. Thank you so much Estellita. You are AWESOME.
Esctellita very polite and informative. She was very good sale person and recommend her to anyone shopping at Ashley’s.
Excellent experience, Debra Cox was helpful and knowledgeable. Compared to other sales people Debra was a breath of fresh air. She allowed us to shop without hovering and was quick to respond to questions. The purchasing process was streamlined and only took a few minutes. Highly recommend Debra if you are furniture shopping!
Estellita was able to address my needs . Vet polite . Excellent service! Looking forward to working with her again in the future
Estellita was extremely helpful in the store. Awesome job
EstellEte, she is a good person that take care of her clients.
Estellita was very courteous, friendly and helpful. She went out of her way to help me find exactly what I was looking for!
Estellita was really nice, che answered all of our questions and ended up helping us find our next couch and furniture
Estella ita was very helpful & professional
Sarah was so helpful in helping me choose a bedroom suite and mattress that would stay with in my budget. She was great!!
Looking for a dining room table, Sarah was such a great help in finding the perfect size and color that I needed for my new apartment.
Frank Drummer is amazing....the man knows his stuff
Frank Drummer was very helpful. Very nice guy and very informative on the selection of furniture.
Great place to shop! I will definitely be back! Thanks for all your help Sarah!
Normally I prefer to shop without the help of a store associate, but my experience with Sarah makes me rethink that philosophy. She was super helpful, knowledgeable, and not pushy at all. I didn’t realize how much I was going to need her product expertise to help me make my choice. What an unexpectedly great experience!
Went in not knowing exactly what I wanted but Sarah knew exactly what questions to ask to help me find what will work best for my taste and budget. Great experience!
Working in sales I’m very picky about sales people. Sarah went above and beyond to help me find a table I loved. Will definitely be back!
Estellita was very patient and a great listener. We’ll be back! Thanks Estellita
Estellita was very attentive in helping us find just the right table for our small kitchen area!
Frank Drummer helped us buy our new couch for our new home. Absolutely helpful and personable. My experiance was homey and amazing
Frank drummer
A bit disappointed in Ashley's growing discontinued selections, however Randall's patience and effort in assisting us around the showroom was greatly appreciated! We will certainly be back to look for our next furniture piece.
Randall was really helpful and answered all our questions
Randall Tisdale was excellent and efficient. In and out in 30 minutes with a great deal on a sectional.
Awesome place and great customer service at the Orange Park! Got a great deal on a couch and loveseat! Just ask for Amos!
Randall was amazing, felt like i was talking to family. Very knowledgeable and helpful. Recommending all my friends and family to work with him
Randall was very informative and assisted us with all our questions. I would 100% come back and work with him!!
It was a great experience and Estellita was very helpful.
The experience here at Ashley was really great and Estellita was a wonderful help.
Estellita was very helpful in assisting us 😊
Estellita I really appreciated her help and she answered my questions and showed me all details and also she clarified things we didn't understand🩷
Had the most pleasant experience ever. My sales person Val was more than personable she was amazing. Answered all of our questions and made the experience of furniture shopping a breeze. Thank you, will surely be back again.
Thank you Estelllita.
Great service. Estellita was of great service. Very detailed and knows how to find the customers needs.
Frank Drummer great job
Estellita was very kind.
My sale person was great and informative on the products I was shown. Very patient and understanding. I would definitely tell my friends about my visit with your store. I would like to send a special thanks to Estelita for her service and knowledge. She was great.
Estellita was wonderful associate at Ashley!! Very professional and kind.. took her time with me and all my questions. I will be back!😊
Estelita, provided outstanding service and professionalism. Thank you for your service as well.
Estelita was amazing an on point. She was very helpful and will surely come back to see her when we are ready to purchase. Will recommend her to other family and friends for sure .
Estellita was very helpful. She really tries to find you furniture
Estellita was very helpful!
Frank Drummer
I appreciate the quality and customer service at The Ashley store on Blanding. I received great service from Val. She was very knowledgable of the products, quality of the material and what to expect once you've made your purchase. I will return as this store has much QUALITY and quantity furniture in store. Go check'em out. Trust me! Something will jump out and catch your eye.
Frank Drummer was an awesome sales person without being pushy. I really like that. I got an awesome deal.
Estellita did a great job showing us sofas without hovering. Very kind.
Randall was so helpful and was patient while we looked! Thank you, great experience!
Estellita helped us with everything on our warranty claim on a previous purchase and getting our new pieces delivered and covered under a new warranty
Five stars ❤️Estellita!!!!!
Frank Drummer is an awesome salesman!!!!
(Translated by Google) The place was very nice, Estellita attended us (Original) Muy agradable el lugar, nos atendió Estellita
Estellita- Great experience and very professional.
Estellita - she was very helpfully
Estellita, very helpful, respectful, great customer service, would recommend to anyone, and would definitely come back, very nice decorations and nice and beautiful rooms.... thanks 🙏
Estellita was great to work with. Very helpful and quick.
Estellita was great. Her customer service and knowledge of the products was on point. I will shop there again just because of her.
I’ve recently spent quite a bit of time at Ashley furniture on Blanding. We went in looking for ideas for a new house so we needed furniture for multiple rooms. We were greeted by Valeria who did an amazing job helping us with a lot of questions! She was able to provide suggestions and helpful insight to pieces/collections that we liked in addition to offering alternatives and info for pieces not in the showroom. She was very thorough and helped us feel very confident about our choices. I’m not sure if all the salespeople are so patient , but we were very satisfied that she was really trying to help us find just what we were looking for! And as we were closer to the purchase, Val went out of here way to assure us that if there were any issues at all that we should contact her directly, instead of a random customer service rep, and that she would help us get it right! It’s was a rather large purchase so that made us feel a lot more at ease! The showroom was also nice and imo had lots of variety, very nice things to choose from and relatively reasonable pricing. We didn’t really need to look to another store which was convenient and I think the customer service we received from Valeria went a long way towards helping us to not only place the order, but also to feel like we have a working relationship there going forward if we do encounter any issues with the lovely new things we found at Ashley.
Estellita was wonderful, she explained everything. The customer service was great. I recommend you ask for Estellita.
Estellita was great, best customer service ever. I recommend you ask for her if you want great customer service.
Estellita is a very nice lady who let me and my mother wander and helped a lot
Estellita was wonderful and a joy to work with
Estellita was so helpful and amazing. She made sure we had all the information needed to make an informed decision. It was a pleasure to let her take our money. 10/10
We couldn’t have had a better buying experience than with Estellita! She was kind, so helpful, and incredibly funny. If you’re gonna buy anything from Ashley, buy it from her!
Mrs Debra was very helpful and kind
Estellita was amazing and very attentive. I would recommend her help every time.
Frank Drummer amazing gentlemen and very helpful
Frank drummer is a great sales man!!!
Ms. Estellita was an amazing sales rep she not only listened to what I wanted, but she went above and beyond to make sure that I got what I wanted.I recommend everyone comes down and see her because you won’t leave disappointed.
Estellita was a great sales rep lady she did an amazing job helping me get my couch I am super excited to get my new couch. Come check out Ashley furniture and ask for Ms.estellita.
Estelita was amazing. We came here looking for a headboard and left with a friend. Ask for her and you can't go wrong.
Estellita was amazing to us! She was very patient and helped us through our furniture seeking journey. Would definitely recommend her to others!
Estallita made everything easy and a pleasure to do business with. She truly wants to make you happy with no hassle or seller mumbo jumbo….. Update*** still waiting on 1 last piece that we were never told was back ordered. Nobody reaches out to communicate. To me it feels like they tell you what you want to hear just to get you to buy it. Not Happy with them at all.
Estellita was amazing! We walked in to just look at some ideas for our new home and walked out with 3 rooms furnished! She was very helpful with ideas and matching pieces! Thank you Estellita! Very happy with my purchases!
Estrella was very nice and informative. I will definitely be back.
Estellita, it was a pleasure meeting you today. You were so helpful and I look forward to working with you.
Randall serviced us when finding the perfect sofa set for our living room. His customer service was excellent and he even assisted us with some words of wisdom. Would highly recommend this Ashley store!
Randall was absolutely the best. Very personable and very knowledgeable with furniture. YOU HAVE TO COME SEE RANDALL PERIOD
Joseph very great guy. Will do bussiness again with him.
I had the pleasure of working with Brittany Bedgood she was so informative very nice and funny she showed me all the wonderful sofa and sectional selections I would highly recommend her to anyone I know !! She truly is a wonderful asset to your team … will be back very soon !
Brittany was so sweet and such a great worker. She was able to give good details about the furniture and showed a willing to help attitude. Wish everybody else in the customer service world learn from her!!
Brittany is an amazing, knowledgeable, professional person. I definitely recommend you do business with her. "Side note" Brittany is so amazing she sold me on marriage and a family. Many years later I'm still in love with this product (Marriage/Family).
Brittany was such a wonderful help in me and my wife’s search for our new bedroom set. Would definitely recommend to go back to her for our future purchases.
Valeria Eikhvald was an absolute angel to work with, she was so accommodating and such a great conversationist. She got us the perfect table.
Ms. Debra is the best salesperson ever. She is of the PPP Family; patient, personable, and professional. Thank you Ashley Furniture for hiring the best. Future customers, please ask for Ms. Debra.
Ms. Debra is not only a phenomenal sales person, she is a great friend as well! We have been doing business for years with her through Ashley furniture, but my husband and I consider her family. We truly love her! Please MAKE SURE YOU ASK FOR Debra Cox when shopping for furniture. She has a great disposition and she is sweet and patient. You will not regret it! Sincerely Mignon
Estellita was the right person to go because she was kind, intelligent, honest, and knowledgeable of all the sofas. Highly recommend!
Very happy with Estalita's service!!
Estellita was so very helpful and more interested in our overall satisfaction with the purchase than in just making a sale.
Randy was an excellent and professional staff member that assisted me in my bedroom purchase. He is knowledgeable and patient which I greatly appreciated
My wife, children and I visited Ashley Furniture store for the very first time. We’ve always been loyal customers of Rooms To Go. Until, there quality went down the drain. We walked in and were greeted immediately by smiling faces and heir warm welcome. Knowing what we were looking for, we were introduced to Joseph. Joseph took his time to greet and introduce himself to my family. We le Joseph know exactly what we ere looking for and immediately showed us the furniture he thought we would like. It only took us 10 minutes to find what we wanted. Joseph introduced us to Next-Gen DuraPella power recliners. Joseph took the time and courtesy to go over the details with my family. We discussed numbers and all was set and done in no more Han an hour. We are happy to have met Joseph, excited for our new living room set and are anxious to see it get delivered. Thank you Ashley Furniture for hiring Joseph. Looking forward to many more visits down the road.
Ask for Amos!
Ask for Amos!! He is the best. He listened and gave great suggestions for making the selection that will fit my space at home!
EJ was very nice and informative. Excellent service.
Debra was a great help and new her way around the store very well if I come back it'll be because of Ms. Debra.
Debra was absolutely wonderful!
Ask for Amos!
Ask for Amos!!!! He can help you style and get you the best price!!
Estellita excellent service and product knowledge
Estellita service was great! Excellent customer service
Debra gave great customer service.
Randall Tisdale did a perfect job helping me select all the furniture for my entire apartment. I could not ask for anyone better . He did an excellent job.
Estellita was a phenomenal aid to us. Would highly recommend getting assistance from her at this store.
Estellita was very helpful and provided great service !
Ask for Amos! He was absolutely amazing. Nothing but smiles and ridiculously informative. He’s the best !
Ask for Amos!!!
Frank Drummer was absolutely amazing! He was very patient and gave great opinions.
Estellita has exceptional service! Would definitely return to seek her help.
Sarah is the best!
Estrellita didn't great job helping me. She made great suggestions. Thank you for your help!
Estellita was amazing and extremely helpful. She wasn’t pushy and was very informative. She was able to talk to me about financing and answer my questions accurately.
I had a great experience working with Frank Drummer! He was communicative, helpful, and polite. Additionally the store and other Ashley furniture employees were very nice.
(Translated by Google) Estellita, a good salesperson and very friendly, I liked her because she knows everything about furniture (Original) Estellita, buena vendedora y muy amable, me gustó porque sabe todo sobre muebles
Valeria at the Orange Park/Jacksonville store was very nice and helpful. She made our transaction easy and pleasant. The delivery was quick and we love the product
We just had the most amazing furniture shopping experience with Sherry at Ashley Furniture in Orange Park! Just went in looking for a great accent chair, and Sher helped inspire a whole new idea for a design that elevated the space and gave us more of the vibe we were looking for!
Sherry was real helpful and did a wonderful job in answering all of my questions.
Had a great experience with Sherry at the Orange Park location Ashley store. I didn’t purchase but she gave me some great design ideas. I will definitely be back when I’m ready to buy. Thanks so much!
Beautiful store with very helpful found everything we were looking for and more. Miss sheri was very helpful and patient with us. Will be coming back to do the spare bedroom for sure!
Store was very clean and inviting. A wonderful lady named Sherry helped us and was super helpful and found us exactly what we were looking for and even suggested a couple other items to match. They all look perfect in our space. Excellent store and people!
I had an absolutely amazing experience at the store in Prange park. Sherry helped me and was so knowledgeable. She made the experience even better. Definitely will be making more purchases through her at this store. 10/10 highly recommend
We go out of way to come here and are Sherry at Orange Beach. She is so wonderful!
Joseph was AWESOME! Made our dining table & chair purchase, painless, quick & easy! 😃🙌👍
Randall was fantastic
Brittany was outstanding!
Randall was a great help and very nice
I went into the store and Frank Drummer assisted me. He was wonderful! He was very helpful and went over all my different payment options.
Sherry was wonderful! She was very helpful and informative.
Very friendly, knowledgeable and courteous.
Frank Dummer did a great job assisting me with shopping
Sherry was the best!! Amazing
Wonderful experience dealing with Amos Otis in the Jacksonville / Orange Park, Fl store. His knowledge and personality made this shopping and buying experience fantastic!! Would definitely work with him again. Thank you!!
Amos was very helpful, knowledgeable and all around nice. He gave us so much information that buying our furniture was a pleasure! I highly recommend Amos, you can’t go wrong with his assistance!
Brittany is our person at Ashley Store. She immediately greeted us with a smile and extremely pleasant through out our process of purchasing our furniture. She made spending all of our money easy. Thank You so much!!!!!
#MyAshleyHome #SeniorCitizenAbuse My senior citizen mother purchased this exact set as well as the extended warranty, and it was delivered in November 2022. She initiated warranty claims, and returned to the local store where it was purchased within 3 months to address the deterioration of the paint finish. No one at Ashley honored the warranty or offered to replace this defective product. This is abysmal!!!
My parents and I walked in and Randall Tisdale happily greeted us and asked what we were looking for. He directed us to different options for sectionals. He checked on us and stayed with us for pieces we were interested in. He answered all our questions in a professional and polite manner. I thank Randall for his dedication and he listened to what we were wanting. Excellent customer service!!!! Thank you Mr. Randall Tisdale!
Very pleased with the service provided by Mrs. Debra.
I just loved dealing with Valerie at the OP location. She took her time with me , showed me all the different options I could get of the pieces and made really wonderful suggestions. Please see her there for your furniture needs! She’s a very valuable employee to Ashley’s and plan to see her for any furniture needs in the future!
Amazing experience thanks to Joseph! My wife and I came in not really knowing what we wanted but the sales associate Joseph spent a lot of time and really helped us narrow down what we were looking for. Worth every penny!
Haven’t received my furniture yet. But Valerie was GREAT! Helped me find just what I need and was extremely patient
Brittany was very nice, honest, and helpful. Very knowledgeable about the products and made great suggestions on products. She has a great personality
Debra was very personable and listened to what my needs were. Not pushy at all and let me look without pressure!
Debra was awesome! Very helpful and easy to talk to.
Frank Drummer was excellent n assisting me find my new furniture. He is knowledgeable about his product and not high pressure. He knew exactly what I was looking for and he was spot on. Cant wait to get my new furniture.
Frank Drummer is an excellent sales person. He is personable as well as knowledgeable about the Ashley products. He made the entire experience a real pleasure
Frank Drummer was very knowledgeable and a genuinely kind person who listened to our needs and concerns and a no pressure salesman that we would buy from again!! We love our Ashley Furniture❤️
Mr Randall is a very good nice , great customer service, and gives very good advice and great personality
Wonderful service from Estellita
Debra was great and helpful!! Definitely use her if you come to the west side store!!
Sherry has been an absolute doll. She is the most friendly employee and went above and beyond. She made my me and my wife feel at home even though the entire store was full of other customers. Thank you Sherry for all you did. We will come back.
EJ was patient, kind, and very helpful. She saw our vision and worked with us to put it together, at a good cost
EJ was very kind and helpful
She was amazing! Very helpful and she made it easy for me to say yes to the purchase. I will be contacting her for further purchase
Estellita was so nice and very helpful showing us around the store!
Ask for Amos!
My husband and I really appreciated the customer service here and how helpful Debra was in helping us select a new couch for our apartment. She was very kind and informative about the couches we were deciding on and was very helpful in providing us with a quote. The process was quick and easy!
I came in Ashley looking for mattress’s and bedding for my children and after shopping for a month I was done. Wait, I wasn’t after coming into Ashley and was greeted by Estellita, she was awesome. She showed me around and I was never pressured into buying anything. After hours of being there she was able to assist me finding what I was looking for and like. The bonus ya’ll was I got schooled on mattresses from the manager Jordan. With the help of Jordan, he made everything possible and affordable. Thank you guys.
Debra was a great help in showing us different options for the furniture we were looking for. Great success
Debra C helped us find the perfect TV stand for our home. She was kind and professional, and helped us find exactly what we were looking for!
Sherry from Nashville was great. She was very helpful and pleasant to work with. Khoury was also wonderful. He helped us learn everything about our new Temperpedic mattress and bed.
Ask for Amos! He is the best!!!!
Debra helped us find the couch we had been looking at online. She was so sweet, very professional and helpful! She made the buying process very simple and it was a great experience!
Debra was excellent! Great furniture purchasing experience with her. She knew her stuff and answered all our questions on warranty and the protection plans for the couches we purchased.
Debra Cox was amazing! She was very helpful and explained everything. I’m walking away form Ashley furniture with a better understanding of how the store and shipping works. Will return because of her.
This Ashley location has many options and very helpful staff. I really appreciated Debra Cox’s patience and willingness to answer my many questions. I will definitely be back.
I enjoyed browsing for furniture at this Ashley location. There is a good selection of items, and the staff were very cordial and willing to help. In particular, Debra Cox was extremely helpful in answering all of our many, many questions!
Estellita's customer service was excellent!
Estellita, Very helpful and professional. Explained all details and costs. Very courteous and thoughtful. Thanks for a great experience
Estellita was very helpful and courteous, thank you!!
Frank Drummer was exceptional at helping my mother in her search for new furniture. I am very pleased at how he helped her finance her purchase. He is very knowledgable and friendly
So I'm going to do a review of my experience so far, and a follow up later. I purchased a full dining room set with chairs. And a coffee table for my living room. Had a few issues with the salesman before the purchase but nothing major. When everything was delivered the box that the table was it was damaged. We explained to the delivery team our concern about the box and his reply was that he ripped it open to check the color. Straight out lie. It wasn't just open it was completely rippled. No way he could have done that on purpose. So after they left and we got around to opening the table it was completely damaged. We have been reaching out to the so called customer service and it's not going very good. Communication is awful. It's been 5 days now and they are deciding what to do. Really. We spent thousands of dollars and this is how you treat customers. If it's not corrected soon I will be loading it up and heading to the sales center and dealing with this in person. I will post a follow up after this is resolved. Edit... Still waiting for a response!
Sarah was extremely helpful and knowledgeable Orange Park Ashley’s store. Great job Sarah!!!!!
I went to Ashley Homestore to view their dining room options and upon entering was met by the Lovely Mrs. Debra. She was Patience, Professional and Knowledgeable. Thank you Mrs. Debra for assisting me with purchasing a Beautiful Dining set. Your smile was contagious and you customer service was Awesome! I will definitely return to YOU for future purchases!
Frank Drummer Service today was great, he was extremely knowledgeable and worked so well with my wife and I
Great customer service, very friendly and easy to talk to.
Debra was nice and very helpful and I purchased as a result
Escellita was wonderful showing up around the store! She was very knowledgeable and informative!Thank you so much for all your help! Frank was wonderful! He helped me make my final decision on my sectional purchase!
Randall is amazing. He makes all my purchases a breeze and that's why I keep coming back.
Great place great service from debra
Estellita was very helpful. Very nice lady. Will come back soon to purchase some living room furniture.
We were just researching pieces for our new house. Joseph and his manager Corey enabled us to order our favorite pieces and get them by our June closing date. Joseph was personable and patient. He did not push us to make decisions. We enjoyed the experience.
Randal Tisdale was extremely helpful and provided great information. Randal gave us time to look around and allowed us to go at our pace viewing the showroom floor. I appreciate a sales person who don’t make me feel like they must make a sale but is trying to earn the trust of a customer. We look forward to communicating and completing our purchase with Randal in the week. Chris and Kim Wilson
Wonderful and friendly atmosphere. Thank you Joseph for a positive experience!
Estellita was wonderful. I came in with a picture of what I wanted and very little time. She helped me build the room exactly like I wanted. She was so professional and nice that I'd recommend anyone looking to design a new room come and work with her.
Estellita treated me very well at the store. I bought a bedroom set back in 2017. Now I'm buying a dinning set from her in 2024. I really appreciate her service and personality.
Estellita ,professional , dedicated, did perfect service , help me to find good furnitures, I reconnected estellita
Estellita great help
Estellita was awesome!she was very patient and explained things thoroughly.
Great store Great service by Estellita
Debra Cox at Ashley furniture was extremely helpful with our couch purchase. I would recommend anyone shop at Ashley furniture
Such a big help with assisting us on finding a couch and answering any questions we have!
Debra Cox was fantastic!
Thank you Debra Cox and Jordan working it all put!
Estellita provided excellent customer service, she was patient and helpful
I would recommend Estellita if you want amazing and timely customer service. She was so kind and so helpful with our entire process. Update: If I could give 0 stars, I would. I was sent the wrong bed and the bed I was told came in a certain color, actually didn’t. I didn’t find that out until they came to deliver it this morning. It was a complete waste of my time.
Estellita did not do a great job at all. She ordered us the WRONG color after knowing how important it was and then we found out the product we wanted didn’t even come in the color we wanted.
Debra was super helpful and knowledgeable. Thank you again!
Estellita was wonderful Very helpful and patient
Estellita was great, she was very patience and informative. Thank you for an awesome experience!
It was great! Estellitas service was great! We will definitely be back!!! :)
Randall was amazing very informative and caring will definitely be back
Working with Estellita was a WONDERFUL Experiance, Very helpful, Very Patiant full of Knowledge made everything as SMOOTH as possible Thank You .... we WILL be seeing you soon.
Estellita was amazing, great customer service, very patient and humble absolutely amazing !!!! She was very very helpful !
Very pleasant and knowledgeable. Estellita was great.
Loved the experience with Frank Drummer, super informative, great customer service would recommend him anytime.
Frank Drummer is the absolute best! He is detail oriented to make you enjoy your shopping experience and feel confident in your furniture choice
Ask for Randall, had a very good overall experience.
Estellita, was very nice and I will come back to see you
Estellita is very friendly, helpful she's awesome 10/10 👌
Visited recently and was a great experience! Sarah took care of me from the moment I walked through the door. Being undecided, she gave me space to browse, while being readily available to assist and answer any questions. Would recommend this store to anyone.
Estellita was awesome. Very good customer service; walked in a hour before closing and got help looking for the ottoman I was looking for.
Debra Cox made this entire process both painless and fun. We were in the store to get our table replaced through the extended warranty plan, and Debra walked us right thru the whole thing without a miss. We were not expecting to enjoy this, but she nailed it. Absolutely ask for Debra when you come to this store.
Ms Debra was amazing, informative and solved all or design issues and helped us pick the best option for our dining room!
I had the pleasure of working with Estellita to find a couch, and I must say she was absolutely fantastic! Her knowledge of the products, friendly demeanor, and willingness to go above and beyond to ensure I found the perfect couch made the experience enjoyable and stress-free. I highly recommend Estellita for anyone looking for top-notch assistance in furniture shopping.
Updated review: The buying process was great but unfortunately I will not be buying from Ashley again based on poor planning and lackluster execution on their part. I paid for 2 bed sets (1 king, 1 queen) a month ago and had it delivered to our new home 4 days ago. That same day, we went to put both the beds together and neither of them had the most important parts. There is 4 bracket pieces per bed that puts the whole structure together. Missing. ON BOTH BEDS. How does this happen, you might ask? We are still asking ourselves and Ashley the same thing and cannot get a solid answer. We finally get called back 48hrs after my initial contact and claim submission (on delivery day), sent them pictures of the problem, and then don't hear from them again until this morning by a text message that our King bed brackets are in Wisconsin AWAITING shipment. By the time they get here, it will be a week of sleeping on a mattress on the floor because neither of the beds we bought a month ago are functional. When will the queen brackets be sent? Who knows? I can't get through to anyone to ask, so I will continue to wait for someone to contact me. I have a hard time believing that there is not even 1 set of brackets in the Jacksonville area that we can pick up to expedite this process or have brought to our house. Especially since both of these beds were assumably suppose to be put together 4 days ago. Just save yourself the hassle and go elsewhere for your furniture needs.
Debra was very helpful
Estellita was very helpful and patience. She was very professional and knowledgeable.
Randall is the best furniture seller, go to him 🙌
I would have to say that I wasn’t expecting to meet someone at a furniture store that was so kind, helpful and exited for me to get my new stuff (not just stuff from her store but genuinely happy for me to get my new home in order and decorated. She gave me so many ideas. I have not yet purchased from her and she is still texting me with ideas. This is great customer service! I will buy from her! I am going back this week! Val at Ashley furniture is great to work with! I’m so exited to see Her ideas come together in my home!
Great store experience with Sarah. She is creative, understanding of my Needs and very helpful. Made this process supper easy.
Randall Tisadale was amazing! Thanks for pointing out the purple pillows and mattresses!
Estellita was an amazing associate and helped us shop around!
I was greeted so kindly and treated so well while shopping at Ashley’s. Thank you to everyone that helped me and the manager Jordon was so informative.
Very friendly & informative. Not pushy, which is what I like.
Got to work with Jordan and Estalita and am a happy customer! Delivery within 1 week and a half, and enjoyed the atmosphere. Great group of people. Will be back!
Jordan and Khoury are some beast! Great management team and super helpful for the guest. Make sure you ask Jordan to break dance for you!
ASK FOR AMOS!
Eotellita was amazing today
Had a wonderful experience here especially with the associate Randall, felt very at home and made the experience relaxed and thorough
I hated to give Ashley Furniture one star because I absolutely love The electric reclining sofa that was just delivered to me 90 days ago. Unfortunately, they stopped working and that’s where the one star comes in. Very little customer service follow through when I called for warranty repair. Initial call on Monday. Told me a repairman would get back to me and 72 hours. I made another call the next day just to make sure someone was working on my problem and they told me again 72 hours. So I called Friday and they said that the technician would be calling me to schedule my appointment by 430 Friday afternoon. at this point, I’ve kind of lost faith in The company to stand by their product. Saturday and I again was told it was my fault that I didn’t understand 72 hours meant at least a week before anybody would call me to make arrangements for the repair. The lady I talked to was a little on the snarky side since it was obviously my fault for not understanding their procedures. I want my chair fixed. I don’t think it’s a technician‘s fault because he’s a third-party and he really doesn’t have a dog in his fight. I guess I just feel used and abused. So if one day you see a bunch of old disabled vets sitting in front of the store in Orange Park Florida on Blanding Boulevard with signs saying Ashley Furniture Customer service failed me, perhaps stop by and say hello cause it’ll be me And as many people as I can gather, who have a similar problem with this company. I guess miracles can happen. Wish me luck. I do miss my chair. It’s like when you pushed the buttons and it reclines and I’m telling you there’s nothing better than the headrest On this reclining sofa. Just know that they sell great furniture, but they seem to forget about you once you pay your money and you finally get your delivery. I guess I’m just really disappointed That the art of customer service has somehow died.
Sarah did an awesome job helping my mom pick out a new living room set based on her mobility limitations. Thank you so much. 😁
I recently had the pleasure of working with Estelita during my purchase, and I cannot say enough positive things about the experience. From the moment we started, Estelita was incredibly attentive, professional, and genuinely invested in helping me find the perfect product. She took the time to thoroughly understand what I was looking for, offered excellent suggestions, and answered all of my questions with patience and clarity. Her knowledge of the products was impressive, and she made sure I felt informed and comfortable throughout the entire process. What truly set Estelita apart was her friendly demeanor and willingness to go above and beyond to ensure my satisfaction. She was approachable and never made me feel rushed, even when I needed extra time to make a decision. Her follow-up and communication were also top-notch. If you’re looking for a knowledgeable, patient, and genuinely helpful salesperson, I highly recommend Estelita. She made the entire experience smooth and enjoyable, and I couldn’t be happier with my purchase, thanks to her outstanding service.
Sara was amazing, friendly , and willing to help us purchase a new couch! Highly recommend!
Randall was very kind and helpful! The whole store was beautiful and styled to perfection! Thank you Randall for all your help and patience while we took the whole store in!
Good quality and customer service !!!!!
It was a great experience. I was able to take my time to find what I really wanted. Thanks.
I love buying from here. This is my second time and it’s always a great experience! Mrs. Estellita made it so comfortable and was very understanding as well as accommodating to our exact needs!
Brad is the best, he made our experience fun and simple.
I WANT TO THANK MRS.EJ FOR GETTING ME READY WITH MY LIVING ROOM SUITE SHE WAS AMAZING ANSWERED ALL MY QUESTIONS. GAVE ME RESPECT IN MY DECESION. I DEFINITELY WOULD RECOMMEND HER!!!!
Staff is very welcoming and friendly! Estellita, Randall and Jordan, the store’s manager, were VERY helpful with my furniture purchase!
Purchased furniture with the expectation it would be in within 10 days just to find out the salesman lied. The furniture isn't even in stock. Cancelling the purchase and going elsewhere.
We had a great experience buying our new couch from Sarah. Top notch customer service and friendly.
Randall was AWESOME!!!! Took his time and was super detailed
Estellita was super helpful, not pushy, and very knowledgeable.
Debra is amazing, so kind and patient. She helped me out with everything!
Go and see Debra she is awesome. Very paitient.
Great customer service with Estellita!
Very nice woman and super attentive. We are grateful for the price adjustment.
Ms. Debra was so nice and helpful. She took her time and showed me around. Great customer service!
Estellita, was amazing she went above & beyond to help me find the power reclining/ swivel chair but not in house. Her customer service perfect & I will return and ask for. She was very pleasant to work with.
Very helpful and knowledgeable about your products
Estellita was so kind and knowledgeable . Very sweet sales person
We’ve never shopped at Ashley but decided to stop there first. Our salesperson, Val, was the first to greet us. She asked what we were looking for and pointed us in the right direction. She wasn’t pushy and listened to all our needs and wants. Val gave us advice, helped us with measurements and even moved a piece to help us better visualize it in our own space. She made our shopping experience much more pleasurable. We made our purchase at Ashley and did not move on to our intended stop. Val was a pleasure to work with, and for that we will return to this store.
Wonderful service beautiful store! Ask for Amos
Valeriia was extremely helpful in assisting us in purchasing a sofa and recliner at Ashley’s. It was imperative we receive these items by the beginning of April because of my wife’s impending scheduled shoulder surgery. Valeria assured us the pieces would be received in time and she continually kept us up-to-date on the delivery status. Had not been for her knowledge of the product and her help in every step of the purchase, we probably would not have purchased these pieces from Ashley.
Debra was extremely helpful with my mattress purchase. She knew the products and explained them to me so I could make the best decision. Highly recommend Debra!!
Joseph Gordon was super professional and helped us select some really nice furniture for our house. He was always very personable including showing us pics of his cute kitties!
If you need new furniture go see Estellita. Great service! Thank you Estellita!
Joseph was my sales representative last week and did an incredible job at finding my dream sofa for my new apartment. Thank you Joseph!
Joseph Gordon was a pleasure to work with. Very knowledgeable and professional.
Frank was an excellent representative. He was very helpful and was very knowledgeable of all the products and had thorough explanation with comparison to all the questions I had. I highly recommend asking for him specifically for your next visit!
I am not crazy about furniture shopping ...I walked into the store on blanding in Jax and a lovely young lady named Val came to help me ...found what I wanted right away....it was very painless and she has a really fun personality....thank you Val for your help
Val was awesome. The furniture is stunning and the prices are amazing. Ashley is getting better and better everyday with the type of furniture they come out with.
Had a great experience while looking at furniture at our local Ashley. Frank Drummer was a pleasure to speak with. Even though we were not ready to make a purchase yet, he made sure to give us all the information we needed to make sure we return.
Thank you to Estellita for going above and beyond to offer other options and assist us with getting items to match our bedroom set!
Frank Drummer was pleasant and helpful during our visit to the store.
Estellita gave us some great recommendations about furniture, if or if not a purchase.
Estellita was a good help.
I was helped by Val when buying office furniture!!! She was very considerate and extended a discount when she could! I appreciate all of her help! Great customer service!
Estellita was great helping us
Estellita was a delight to work with. She was polite and knowledgeable. When we decide to purchase, we'll request her
Estellita was very helpful, delightful and knowledgeable. We will definitely request her expertise when ready to purchase!
Valeria has been beyond helpful for picking out all sorts of furniture for our new house in St Augustine. Thank you Val, I’m not done buying yet…so grateful!
We visited the Jacksonville store, and Val was taking care of us. She knew exactly what I needed and explained everything from start to finish. The only issue is is that I need the couch in New York not in my Florida home that had nothing to do with her, but when I need anything else in my Florida home, that will be my girl, she was exceptional This is the couch I was looking at.
Lots of help from Estellita today! Thanks so much
Estellita, a big thank you to her as her customer service was astonishing! I found the perfect set for my home, thanks to her! Thank you again
Estellita was very attentive and helpful I'm helping me find what I needed
Amos at Ashley Homestore in Orange Park was amazing and helped us find exactly what we were looking for in a new sectional. He was very informative, knowledgeable and friendly. We would recommend people to see him if looking for new furniture without any hesitation. Thank you Amos. 💯👌🏻🙏🏻 With My Highest Regards & Gratitude, Tammy Claytor
Amos was amazing!! He was very helpful and knowledgeable about the options available within our price range.
Martin over exceeded with his customer service. He really took his time with me because I know I can be a handful and helped me find the perfect couch affordable for me. He is truly amazing! I’m so grateful
Furnishing my new home seemed overwhelming , but Joseph made my shopping experience incredible! I will never go to anyone else when shopping for furniture
Estellita was so helpful as she helped me with four different sofas I was inquiring about. Her manner was cordial, and I appreciated how she listened to me and then suggested items that might meet my need.
Estellita was a very nice salesman and I am definitely coming back for her services again
Great communication Estellita
Had a wonderful experience! Frank Drummer was very kind and the customer service he provided was outstanding!
Frank Drummer, His customer was amazing.
Debra was great and helped us find exactly what we wanted!
Estellita Great service...very helpful and knowledgeable. I will be back and asking specifically for her.
Estellita is anazing!
My husband and I decided to stop into Ashley after being dissatisfied in our furniture searches thus far. We walked in with minimal expectations, Frank - aka “The Cowboy” greeted us with effortless conversation and offered education on various products and pieces through the showroom. The experience we shared at Ashley does not come close to any of its competitors!! - Frank was eager to work with us to get us a set that was functional and affordable. ~💕Unexpected encounters💕~
Valerie was extremely helpful and knowledgeable. She spent a lot of time with us and never made us feel rushed or pressured. It was a pleasure to deal with her.
Welcomed warmly by Estellita during my dining set shopping. Well informed and helpful with navigating the store and figuring out what table would suit the space.
Mr. Frank was the best
I love my sofa, coffee table and side tables! Joseph Gordon helped me and he was fantastic! He asked me all the right questions so I could find exactly what I wanted. The price was reasonable but the service outstanding. I’ll be back for bedroom furniture soon-
Joseph made my experience shopping at Ashley amazing! He was incredibly helpful and kind, i plan to go back to him for all my future furniture needs! I cannot stress enough how great Joseph was in helping me furnish my new home :)
Estellita was very informative and friendly. Will be back soon
Exceptional service. We were needing a specialized bed for our special needs kid and Valeria was able to find the perfect match. She was extremely knowledgeable and helpful.
My experience today at Ashley was a great one.I walked in and Mike greeted me and asked if he could help and he did .I got just what I came in for.He was very informative about his job. I will recommend Marty any time ,Thanks
Marty is awesome. He provided great customer service in helping me start my new journey here in Florida. He’s a keeper. Thank you so much Marty.
Marty was very helpful and great customer service. He helped us find what we wanted.
Was looking for couch and loveseat and Debra Cox, who worked with us at Ashley, was very helpful and not pushy at all. Very pleasant, patient with us as we looked at everything, and knowledgeable
There is a lot of amazing furniture and they are still open during a remodel.
Marty gave us excellent service and was knowledgeable about the furniture and warranties
Valeria is a true gem. She was personable, professional and a very nice lady. She helped me select the furniture that was a good fit for my family. If I'm in the market for additional furnishings, I will be contacting Valeria. Thank you!
Estellita was very patient and helpful finding the right lamp for us. Thank you!
Excellent service. Estellita was very patient and helpful with my purchase.
Valerie (Val )is nice and best sales person who’s I can meet . She helped me made decisions with my purchases I am happy and. I am recommending Ms. Valerie .
Great experience from showroom to install.
Ms. Valerie provided exceptional service during our recent furniture purchase. Despite the short notice, she promptly met with us and assisted in selecting bedroom sets for our sons while they were away. The delivery and installation were completed swiftly, resulting in a delightful surprise for our family. Ms. Valerie demonstrated remarkable expertise throughout the process. She went beyond the available inventory and recommended suitable items that were not physically present in the store. Her keen eye for design was evident when she suggested colors for our new couches based on a photograph of our walls and flooring. Although I initially hesitated, I am thrilled with the outcome as the colors complement our space perfectly!!! I highly recommend Ms. Valerie's services to anyone seeking professional guidance in furniture selection and interior design. Her knowledge, attention to detail, and commitment to customer satisfaction are truly commendable!!!
Marty was awesome. We bought a great dining room set and some nice lamps. He was fantastic.
My wife and I had a great experience working with Frank. Frank is a very genuine person and made our shopping experience very pleasant.
Very helpful and polite
Estellita was excellent definitely recommend coming back here, wonderful customer service and very informational
Marty was very helpful and made sure I was happy with my purchase and helped me with some really awesome discounts. I would highly recommend him to anyone want his help in purchases
Sarah was my sales representative here at the Blanding Blvd location here in Jacksonville Florida. She was very professional and made me feel very comfortable with purchase. She allowed me to decide if this is exactly what I wanted without being forced or making a decision. I will be returning to the store for future purchases and I’m looking forward to working with Sarah again.
Sara was a delight!! She helped me with all my questions and even had a few suggestions that I was in agreement with. Sarah is the best!!!
Estellita she gave us a great service trying to help us. Thanks for your help.
Joseph was great today. We recommend this location in Orange park.
Frank Drummer was awesome salesman very helpful and willing to get you anything that you need to make your day great.
Worked with Estellita and she has been phenomenal through the entire process!! She was very informative, patience and gave great service! Estellita even went above and beyond by staying in contact with me making sure everything was received and if I had any questions in regards to my delivery especially with limited family here to assist!! I was placed in great hands and I’ll recommend her a thousand times to ANYONE!! It was a pleasure working with her!!!💜💜💜💜
Estellita is AMAZING!!! She helped me find exactly what I needed. She expressed much patience, kindness, and understanding. Explained everything very thoroughly. Above 5 stars!!!!
Polite, knowledgeable and efficient. If I could give more stars I would!
Estellita, is very sweet, was helpful in assisting me with my purchase. What I was looking for was only available online, but Estellita showed me a set that was comparable so I could decide. Service at this Ashley store is always good. 3rd time I come here for my home needs.
Estellita was wonderful! She was very knowledgeable and took the time to explain different layout options.
Estellita was amazing
Estellita was amazing and so sweet! Thank you for all your help!
The fabric seams are coming apart just after the year manufacturer warranty. Not just in one area, in multiple areas across the entire sectional. Ashley's customer service says there is nothing they can do about it since its outside their 1 year warranty. I am disappointed such a reputable company will sell such poor quality furniture.
Good service and nice staff. Estellita was very helpful and pleasant to work with.
Estellita was very professional and helpful. We were able to find exactly what we were looking for.
Walked in the door and was greeted by Frank who told us to look around and get back to him. Walked around and made a decision on the furniture we wanted to buy. Searched for Frank or anyone who could help us for 10 minutes. Several employees walked by us while standing at the service desk without asking if we wanted any help, including an employee who made a personal phone call in front of us. So we walked out and headed to another furniture store.
Debra was wonderful and found us a couch that exceeded all of our expectations. Thank you for your help and professionalism!
Mrs. Estellita provided great customer service and helped my friends find the prefect dining room table for their home. And her jokes are funny too!
Mrs.Esellita was amazing and very helpful everything went by quick
Ms. Estellite was very helpful. She had great customer service.
Excellent customer service from Estella. Very knowledgeable and personable. Would highly recommend seeing her at Ashley!
I worked with Estellita today shopping for some modern/industrial pieces I have been searching for. She was able to direct me to exactly what I wanted, and when a certain piece was unavailable, she found it online. I appreciated the courtesy and respect from Estellita. Thanks again
Estellita is the best RSC ever ! She helped me choose the fournitures that I needed , she was extremely helpful and so patient with me ! Besides that her professionalism was on top ! Hands down ! Thank you so much Ma’am Estellita. JOB WELL DONE. She deserve all the recognition for being so passionate about her job and she have good work ethic!!!!
Estellita was knowledgeable and very helpful on what we needed. I would recommend her and Ashley Furniture
We worked with Estellita, she was very helpful and incredibly nice! I would definitely come back!
I am disappointed in the quality of my furniture and I was looking for an email address to write in about it.I had a Great purchasing and delivery but that was it.I haven't had my furniture a month and it feel.like I'm sitting on cardboard.Also the first day they delivered table with side shelves they fell and broke my wine glasses . I've purchase my bedroom furniture previously with no real issues.I don't see this furniture lasting 6 months.I did pay over 2k just expected more.
In and out love ❤️ this place
Estellita was great. She worked with us and made the experience as easy as possible. She went out her way to get us the best deal possible.
Estellita is so nice, patient and has an eye for detail. We told her what we were looking for and she showed us several pieces.
Estellita was very knowledgeable and a delight as we were shopping for dining furniture.
Estellita was a very attentive and informative salesperson. She was patient and assisted me to make a purchase.
Great service!!!! Estelleta was the person we needed
Estellita was amazing and happy to help as soon as I walked in the door.
(Translated by Google) A variety and quality surpass (Original) Una variedad y calidad superir
Estella was extremely helpful in finding the perfect pieces for our new home. She is friendly and professional, it was an absolute pleasure.
Estellita She was awesome with explaining and helping me realize the best furniture option for me. I will be using her.
Incredible experience buying our new couch! Ask for Estellita! She’s incredible and will take good care of you as she walks you through your purchase!
Estellita was very attentive and willing to help. I would come back foe her help and refer her to my friends.
Estelleta was great and answered all our questions! She wanted to make sure we were happy, and we didn't feel rushed or forced into any decisions.
Estelleta was excellent. Walked us around, showed us some options and got us what we wanted
Estalita was very kind and helpful throughout the entire experience. She was extremely knowledgeable and she was able to answer all of our questions with ease. She is a very trustworthy woman and I am so glad that she is my sales associate.
Sales agent was great working with my 87 year old mom. Good price on the power recliner.
Wonderful experience as usual. Estellita greeted me at the door, gave me a brief intro, and then left me to explore the store. She was very helpful once I found what I needed, assisted with finding more items, and walked me through the entire purchasing process.
Sara is the store associate that assisted me and she was “Awesome”. I couldn’t have asked for a more pleasurable experience.
Estellita was very helpful. she took her time to review my options. she was very knowledgeable about the products. She was very patient and overall really great service.
Estellita was very helpful and very knowledgeable about everything had questions on. I will definitely be coming back to here again thank you Estellita
Excellent customer an quick service with Estellita a Wonderful Lady.
Estellita at Orange Park Ashley had great customer service! We had an insurance claim and she helped us navigate through part of the process of using it. Would recommend this store and Estellita!
Our sales lady was Val (Valerie). Supper knowledgeable, very friendly and not pushy at all. She took her time with us and made us feel like we were the only one in the store. We spent a few hours before making a decision and Val was very supportive. Not only were my wife and I thrilled with the way she treated us, she was a main reason we purchased there. We will send anyone we know looking for furniture to Val
Estella’s service was above and beyond. She greeted me at the door and made me feel very comfortable. I would definitely come back and ask for her personally .
Khoury and Deb have the BEST customer service that we've experienced from any other furniture company. They were really eager to help us get our bedroom set for the best price possible.
My experience with Estella was great
Estellita was a great help while we were shopping for a few pieces.
Estellita is great. She’s very patient and helpful during the process
Estellita has 5 star service and really cares for her customers
Fast and friendly service
Just walked in to view some bed furniture and Estellita was amazing. She helped us find the right one for our newly remodeled room. Thank you!
Was helped by Estellita while buying bedroom furniture, she was very helpful and friendly.
Estellita provided excellent service!
If I could leave zero stars I would. This place is such a ripoff. I do not recommend purchasing any furniture with them, nor their warranty. Do not believe anything that they tell you. I was promised my money back if my warranty was not used; which was a complete lie. If you purchase their warranty and don't use it in the allotted time period, you will not be able to get your money back. Instead they will give you a store credit. These people will deceive you just to get your money, so beware.
(Translated by Google) Estellita was very kind and very attentive and wonderfully attentive. (Original) Estellita fue muy amable y muy buena su atención y maravillosamente atenta
Estellita helped us find the exact living room set we were looking for. She was very professional and kind.
Estellita is such a wonderful lady to work with. Knowledgeable. Very helpful and she is not out to over sell anything to you.
It went perfectly with Estellita really nice to talk to
Estellita was wonderful! Very helpful and did everything she could to give us a good deal!
Very kind. Estellita was nice and helpful
Estellita is very knowledgeable and met all my needs
Estellita is very professional friendly and patient. Look for her at the store, she definitely will help you with your purchase.
Estellieta was customer friendly, knowledgeable about the products & very patient with us as we made a decision about purchasing a dining table.
Estellita, was very nice and helpful. Would recommend.
Estellita was great. Her service was great. I would definitely come back for all my future needs
Great customer service Estellita was very patient with us while making our decision.
Furniture is fine but the salesman looked me dead in the eye and told me my chair would be delivered in two days. Stayed home on Saturday to await delivery and missed an outing with my family. Called the store and they have no intention of delivering it for at least another week. Straight up lies and dishonest business practices. UPDATE: after being stung along with false promises for 10 days, we ended up canceling the order.
Estellita was very professional and courteous. She had a lot of patience and took her time helping me select the right item and size. I really appreciate my customer-service experience.
Estellita was so wonderful, she greeted us with friendliness, professional and greatness.
Worked with Estellita. Great customer service and very helpful. Thank you.
Estrellita was great brought us to exactly what we wanted to look at what a great experience we had
Estellita was very knowledgeable, kind, and patient to help my mom and me purchase a couch. I appreciate her kindness, as we came in on December 23rd (when there are so many stressors of the holiday season), but Estellita was professional and wonderful. Thank you Estellita! We appreciate you!
Ms Estellita was amazing. She helped me update my account's information in just a few seconds witha big smile.
Estellita made shopping for furniture easier and much smoother. I really appreciate her knowledge and willingness to help through the process. Thank you!!
Amos was my salesman he was very nice helped me get a couch . It took longer then I wanted it to but I had a special order.
Estrellita she was very good service thank you
Estellita, was pleasant individual to work with. Her customer service was great.
Estellita, great customer service rep.
Ms. ESTRLLITA WAS VERY PROFESSIONAL AND ATTENTIVE and funny.
Estellita was great! Looking forward to coming back to make a purchase.
Estellita
Estellita is Knowledgeable and extremely patient. She took all the time we needed to pick the perfect kitchen and bedroom sets. A definite asset to your organization.
(Translated by Google) Excellent service, extremely competent seller Estelita, always with a beautiful smile!! Thank you for your service, Merry Christmas (Original) Atendimento de Excelência vendedora Estelita extremamente competente sempre com um lindo sorriso!! Obrigada pelo seu atendimento feliz natal
I was throughly impressed with customer service which was provided by Sarah, she was very informative on the three items we purchased which saved me and my family multiple trips to various Furniture store.
Estellita was great help, she offered me various ideas and options for selecting my couch for my living room. I definitely recommend anyone to talk to her.
Estellita was patient and listened to what we wanted. She even brought out the measuring tape to help! Highly recommend !
Tisdale was beyond helpful to me. He answered all of my questions and made me feel more comfortable about my purchase. Thanks again.
Estellita was very helpful and gave me some good ideas on how to place my furniture in the living room. She also gave me space and time to look around first unlike some places where they hound you from the door and follow you around trying to sell you anything.
Estellita
extremely helpful and knowledgeable
Very professional and helpful with all our questions. I have always had great experience with every store I have been to. IN. VA GA and now FL thanks for the great service.
Came for a bed and left with new bed frame along with it.
(Translated by Google) Estellita great service and attention Makes clients feel comfortable!!! (Original) Estellita gran servicio y atención Hace sentir cómodos a los clientes !!!
Estellita is a great sales rep she will help you out a lot and it’s gonna give you the best offer that Ashley has. I’m gonna give her a 10/10
This store is well laid out and had a much bigger selection than their competitor. Me and my sons came in looking for a sectional couch, and we were greeted by “Famous” Amos at the door. After perusing their selection for a bit, Amos checked in and I told him what we were looking for and my budget. He immediately went to work looking for a piece that would fit my requirements. Amos came back with a great deal that I couldn’t pass up, and he made the purchase smooth and easy as well. If you’re in the market for any type of furniture, I highly recommend stopping by this location and asking for Amos!
My experience with Jason McCune was awesome! His professionalism, kindness, and thoughtfulness was beyond reproach. I look forward to working with Jason in the near future!
Estellita was good and professional in helping me. Thank you Ma'am
(Translated by Google) Estellite Excellent service, very friendly and patient. (Original) Estellita Excelente servicio muy amable y paciente.
he was so good ,he was funny and was very helpful i really appreciate him y’all should come here he needs a raise🫶🏼✨
Debra was the best to work with in the whole store!!! Great customer service from the moment we walked into to the store until we left! Very satisfied customers!!!
Estella’s was very helpful and knowledgeable about the merchandise. I would recommend her to anyone looking for furniture.
Estellita, was very knowledge and helpful.
Estellita’s customer service was amazing. She fulfilled exactly what I wanted for a bedroom set. Thank you for all your help.
Love the, staff, and the unique furniture! I will shop at Ashley again!
I met Val my Sales Rep as soon as I walked into the store and she was wonderful. She assisted me with purchasing what I was looking for and also pointed out additional pieces that I purchased which fit into my new home perfectly. The delivery and Service team have also been great, very professional and easy to work with. I had a great experience!!
EJ was very friendly and made sure we got the right set up.
Great service by our salesperson Val. She listened to exactly what we needed and delivered the perfect piece! The chair was not in the showroom and I was hesitant to order something that was not available to see in their store but with her experience and knowledge she assured us we would love it. And we do! It's more than we expected. Delivery was great as well. Communication was easy and the delivery was right on time. The delivery team were kind and professional and very helpful. We were so pleased with our experience here and looking forward to future purchases at this Ashley location. Thanks again to Val for going above and beyond and the delivery team!
Valerie was Wonderful and professional.
Great personal experience.
Estellita
Estellita was very helpful and gave me plenty of options to choose from would highly recommend her.
I am writing a review tho I haven’t received my furniture yet because my house is not completed but Val helped me without being pushy and she’s kept in touch with me to keep me updated on some of the pieces! Will send pics once house is completed! Very easy experience
Estella’s was very helpful with lots of needed to know information
Ms Estellita met me at the store door and asked if she’d could help me find what I was looking for. Wonderful service, courteous and knowledgeable lady, and yes she dud help me find exactly what I was looking for (drawers) and assisted with the financing thereof. Thank you for everything. Gary Robertson, St Augustine.
Frank Drummer was very easy to work with. Check him out.
Jason is awesome 👌
Great costumer service!! Very helpful!!! Very patient!!!!! I want to work with Estellita every time I purchase from Ashley Homestore
Amos was fantastic! Very professional, patient, knowledgeable and cost conscience. Will return just to work with him again. Good quality of furniture!
Estellita was lovely!
Estellita is pleasant, courtesy and answered all questions. Excellrnt!;!
Scott was very knowledgeable and helpful with our new couch purchase!
Satellite was amazing! She was extremely helpful and price matched and item I had found at another location. Quick and very efficient service! Highly recommend 10/10!
Jason was very attentive without being pushy. He was there if we needed him but allowed us to shop around. Jason was very knowledgeable and provided a lot of insight on each sofa we were looking at. I definitely recommend Ashley and you should ask for Jason. We will be back!
Jason was very helpful and informative with the inventory on the showroom floor. There are many to choose from! Looking forward to our new purchase from Ashley very soon!
Estellita did a great job since we enter thru the door. She listened to all the details that I was looking for and she gave me space to look around by myself and after a couple of minutes then she approached to me and asked if there was something that I liked. She went to all the financing options and explained all the details as well.
Estellita good service
Jason was great! Super patient! I think I found my sectional! Five stars!! Chefs kiss!!!
Estellite cm service was wonderful would definitely 10/10 recommend
Estellita was an amazing guide in regards to helping me find a new mattress for me and my spouse !
Estellita was very helpful and found the perfect piece for us.
Jason was very attentive, it was a very smooth process.
Awesome customer service! Jason was very friendly and knowledgeable about the products! 10/10😉
Estellita was wonderful helping us through the whole process of buying our couch. She was very professional and kind.
Very friendly and knowledgeable.
Great experience. We received our furniture sooner than expected.
Estellita
Jason was PHENOMENAL!! He’s a very personable young man who helped me select some cool stuff and made furniture shopping fun! What could have been stressful was transformed into an enjoyable experience. 10/10 highly recommend!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
great store great service thank you Estellita. Very good help!!
Estellita was great to work with. Very patient with all my questions and my undecision. She also did her best to get me the best price. She was awesome!
Estellita was very knowledgeable of the products. She knew exactly what to show me after I told her how my home was set up.
Esrellita was super helpful when we came into the store to purchase a couch & walked us through the whole process!! 10/10 service
Estellita Good service super helpful
Looking to purchase recliner to match one we purchased from Ashley a few years ago our sales rep Amos Otis took time to research what we purchased so we could get a match. Great service.
ESTELLITA - Very friendly and knowledgeable. A pleasure to work with.
Thank you for assisting me with the purchase of our new furniture for our home. He even enjoyed my jokes!.. thanks again.
Jason was very patient and great to work with…
Jason was awesome to work with and very professional. He was helpful and explained everything. Thanks so much… we will be back
Estellita was a great helper
Jason was the best 😀
Jason was great 👍
Was very knowledgeable helpful and polite…
Estellita was a great help for us! She was amazing!
She had a great attitude and even offered a wheelchair to help me navigate thru the store. Great customer service
(Translated by Google) Estellite He gave me very good service, very excellent (Original) Estellita Me dio Muy buen servicio muy excelente
Estellita was a great help! Very friendly and helpful
Frank Drummer is an excellent salesman.He is friendly, energetic, knowledgeable, helpful, and polite. It has been a pleasure working with him on this and will request him for my future purchases.
Sarah was patient, knowledgeable, kind and efficient. Good experience thus far!
Very please with our purchase tonight. Mr Otis Amos was very passionate helping us.. Thanks for your help and passions.
Jason was great today. Very knowledgeable, answered all questions I had
Estellita did a great job ! She got what I was looking for and the best part it was in my price range.
Estellita was amazing. She gave us space to shop but was very helpful once we found what we were shopping for. We will be cooking back to Estellita for all of our furniture shopping in the future.
Awesome!
We walked in looking for a desk and was greeted by jason, which immediately read the room. He noticed us at the beds and immediately started to do his job but was very nice and cordial. Honestly one of the more real and truthful interactions I’ve had. Shout-out jason!
Estellita was very personable and pleasant. She was knowledgeable about the products I was interested in. I will ask for her help the next time I visit Ashley Furniture.
Estellita was absolutely amazing!! Didnt force us to buy anything today but built a lot of trust and definitely wanna come back
Estellita did an excellent job in providing us great service. Even stayed after hours to get the sell done.
(Translated by Google) Estelita is very good with the service (Original) Estelita es muy buena con el servicio
Estellita was very helpful and knowledgeable!! Thank you!
Estella was very helpful. She helped us pick out our new furniture for our new home.
Estella was wonderful and professional. She was amazing and helped us get our furniture after we were not able to get anything online. Make sure you visit her at the Orange Park Store!!
Jason was AMAZING! He is SUPER helpful, knowledgeable, and genuinely concerned with my needs! If you shop here don't take no for an answer for him to be your sales person!
Was looking for dining chairs and Estellita was very helpful when I came in! She was very friendly and made our experience enjoyable.
Estellita was amazing
Estellita great job nice talking to u today.
Estellita was great she helped my daughter with her dining room set! We will be back!
Amazing experience! Estellita was patient knowledgeable and gave me EXACTLY what I needed! Thank you!
- Estellita was very knowledgeable and well prepared for the possible challenges of our questions. - She explained everything and made sure that we understood the process and all options - Made our experience comfortable and painless. - Recommend.
Jason was very helpful and knowledgeable. He was extremely nice!
Jason on Blanding is great!! His customer service was top tier. He gave out good ideas when we couldn't make a decision which help with our decision. Stop by and check him out!!
Estellita is very kind and professional. She did her best.
Estellita, was very helpful and professional. I would like to see her again.
Estellita provided us with a great shopping experience
Satellite was absolutely amazing
Estellita was a great help in getting my new bed!
Estellita was very helpful!
From the time first time I came in with my husband , we were greeted by Frank Drummer . He was very pleasant and helpful .
Estellita was great and very informative. She went over all my options to purchase.
Jason was awesome. Quickly connected with me as a customer, was relatable, friendly and outgoing. Was only planning on stopping in for a quick look around and ended up staying with him for nearly an hour. Great sales person
I felt very welcomed and definitely would come again if I ever need anymore furniture. Representative Estellita was very helpful in helping us find what we were looking for and informing me about the store in general due to it being my first time in Ashley.
Este llora did a very good job and helped us a lot throughout the process.
I had the pleasure of working with Debra Cox when I was looking for new furniture. She was always right there, but kept her distance. I never felt like she was hovering. I would highly recommend shopping at Ashley’s Furniture in Jacksonville, FL and to ask for Debra Cox!
Estellita was very professional and accommodating! Great service!
Walked in looking for a sofa. Ms. Estellita was very courteous and kind enough to show us around, gave us a whole bunch of information for future home. Looking forward to buying when the time comes!
Amos was an outstanding sales representative. Friendly, knowledgeable and not pushy. I would highly recommend!!!
Estellita was very knowledgeable, pleasant and assisted me with my every need! Go see her for any of your home/decor and furniture needs!
Jason was a great help. What an awesome employee!
Jason was a big help! Thank you for helping us pick out a couch
Estellita
Smaller showroom but lots to see. Our rep Jason was great! He wasn't pushy, he was knowledgeable and kind. Definitely check them out and ask for Jason!
Estellita is absolutely wonderful and I hope Isaac and I get to see her again ready for a purchase. She is wise and extremely knowledgeable about the pieces, material, dimensions, and aesthetics. Lovely experience I wish i could give her all of my money. Made us feel like family and not cash cows.
Estellita showed us around and was very knowledgeable and helpful, I'm currently just looking but I'm definitely tempted to come back and buy.
Estellita was very knowledgeable and professional. I provided Estellita with my vision and she took her time to provide me with all the available options and pricing. I will definitely be back again!
Great experience, service and great explanation of everything that I was interested!! Estellita was amazing! Will definitely be a returning customer!
Estellita was amazing and so sweet! Took her time and really catered to what I was wanting. Definitely recommend coming back because of her.
Jason M. is extremely patient, knowledgeable, and helpful!
We visited Ashley and if was a true pleasure having Jason as our “salesman “ he was patient, knowledgeable, and very helpful what he didn’t know he took the time researched the questions. $12000 later it’s was well worth every dollar. Thanks Jason M.
Estellita, my sale rep is very knowledgeable on the Temperpudic Mattress and Base that I purchased on today and was patient and kind.10 stars for her.
The experience with Estellita was amazing. We weren't ready to buy the same day, but we will definitely come back and purchase something from her!!
Estellita helped us and we had a great time and conversation. She was very knowledgeable about beds that we were shopping for.
Debra was very helpful in helping me find the best couch for my gaming room! 10/10 experience and customer service!
Great service, excellent explaining and helpful information
Nice, friendly and very helpful!
Great customer services was given and excellent quality merchandise.
Great customer service from Estellita
Great customer service from Estellita
Estellita And her manager did a very great job at helping me find what I needed and working with me to accommodate the customer. Very sweet and professional. The store itself has quite the beautiful variety.
Mrs Estellita Jones was very helpful and provided us with a no-pressure shopping experience.
Estellita had great customer service. She was very knowledgeable while helping select furniture. I am glad she was working today!
Estellita was very helpful and knowledgeable
Estellita was wonderful with her customer service 💯💯
Warranty is basically useless and it's lawyered up against you. Gamble that this low quality furniture brand (according to me and Houzz) delivers your merchandise defect-free. If not, you are stuck with it. Don't forget to google the class action suit info for their high-pressure extended coverage, which is also full of smoke and mirrors.Seriously, stay away.RTG is not much better at being on your side, either
Great place, great staff, very helpful and delivery was a piece of cake.
Service was amazing and Estellita was extremely friendly and knowledgeable. I will be returning to purchase my sofa
Estellita was very helpful with showing us what our options were and being very thorough with trying to help find what we needed, would definitely ask for her again to help us when we return
With Estellita, she was very helpful with all the information that she was able to give us. It was comforting in order to be able to roam then come to her with any questions we had.
Estillita was super patient and extremely professional, this Ashley experience was really great
Estellita was very helpful. Lovely place. Love the new chairs!
Estellita was a great help to us when looking for a mattress. Thank you again!
Large store. No one there to stay on your tail until you need them.
Estellita did a great job helping us
Love my sectional! Leather is great quality!
Estellita was very accomodating and helpful on our search for a desk. There werent many options on display, but her suggestions helped us make a second look over everything and we found something that worked great. She used all sorts of different resources and brainstorming to help us out. We went with a small table that will work as a desk better than the “desk options”.
My significant other and I were Helped by Estellita. She was immensely helpful in trying to find a desk or substitute for. I highly recommend.
Service provided was excellent. I would refer friends and family to EJ.
Estellita helped me today at Ashley. She was extremely helpful, knowledgeable, and personable. I will be back to work with her soon.
Estellita was very helpful and was very patient with me being picky about what I wanted.
Estellita did an amazing job assisting with getting us a table. I purchased the Dellbeck which I hope will go perfect in my tight dining area. Estellita provided good advice and although I came to see something else I love the look of this table. She was very helpful, not pushy and provided great recommendations. If you go to Ashley ask for Estellita you won’t be disappointed.
Estellita provided great recommendations! Her service is excellent!
Estellita was so helpful while we were picking out a sectional for our new house. We told her what we saw online and she knew right where it was so we could try it out. She helped us visualize how it would look in our home and decide what configuration we wanted. She was friendly but gave us plenty of space to make our decisions. Excellent service!
Estellita at Orange Park Ashley was wonderful.
Came in with my mom to get some new tables They went out of their way to get us a great price.
Estellita helped me put into words what i like in a couch. She pointed me in the right direction to help me narrow down my choice which i found superbly helpful. Now i just need to decide on a color.
Estellita was very awesome with customer service
We got a great deal and our lady was very easy to deal with and very informative.
Estellita was extremely helpful and knowledgeable! I appreciate the time she took walking me through the store
Estellita helped us find the best sofa for our family. Excellent customer service!
Estillita is the best!! She helped us find the perfect sofa without pressuring us.
Great experience. Easy to navigate showroom with helpful sales reps who answer questions and make the buying process fast and simple.
Estellita love the attitude and her very kind spirit and knowledge of the store
Amazing thank you so much. Estellita was amazing and patient and all around such a sweetheart and I thank her for this amazing experience with helping me get furniture for my new home.
Great staff great pricing fast delivery was in and out of the store in less than 15 minutes staff found what I wanted without trying to sell me something I didn't want thanks
Estellita Jones was extremely helpful and supportive of our needs. She was very warm and welcoming when we walked in.
Estellita was our consultant and she made it feel like we’ve known her forever. It didn’t feel like a sale and that’s what I love being that I’ve been in sales myself for over 20 years. The manager Khoury was awesome as well. You guys should go see them, great deals and excellent service!
Estellitn was a wonderful help and made the shopping experience a delight and easier.
Randell was awesome when purchasing our couch and Sherri was fantastic purchasing our barstools! Ty!
Estellita, amazing personality well explained details on the furniture.
Very helpful, accommodating and informative.
Estellita treated us to an excellent experience and even provided us a special discount on our new sofa which was appreciated.
Estellita was very helpful. She showed me all the beds in store and in their system! I will ask for her when I come back.
Amos has done a great job in helping me choose the right Sofa to meet my limited Living Room space. He also put together another great Sale for me on a small dining table, 2 chairs and end table. Amos provided great customer service, customer satisfaction and was very professional through the entire process.
Estellita is amazing. She is patient, informative, and so helpful.
Estellita she did a great job with her customer service. I recommend 5 stars
Estellita was very honest and helpful when picking out our couch. She was able to help us confirm our color decisions and put us at ease! We will definitely be returning to buy more furniture in the near future.
Estellita Jones helped us pick out the perfect couch for our little home. She gave us all kinds of tips for a color setting and everything. All in all it was a wonderful experience and will definitely be coming back.
Estellita Jones gave us great assistance in looking for the perfect furniture for our new house. Thank you very much!!!
Estellita did an amazing job of listening to us, then showed us different options which my wife ended preferring. Definitely would come back.
Wonderful experience. Estellita Jones was so sweet and very helpful!! She show us so many options and helped us visualize the room with the sectional we were interested in. And the quality of the furniture and the warranty was exceptional! Very happy with the service and product.
It was a stress free, no pressure purchasing experience. We were greeted coming in, but didn't get followed around by the sales trip until we had questions. Then it was more of a conversation about our needs & wants and what they had to offer
Quick easy professional experience with Estellits
Estellita is knowledgeable and wonderful! Very customer oriented and pulls all the stops!
They basically met us at the door and told us they had zero inventory of any colors whatsoever. We had seen a couch and loveseat online we really liked. She wouldn't even speak to us about it. So I did as she asked and went to rooms to go, had wonderful service and spent several thousand dollars there. I really did not like anything about Ashley except their recommendation to go to Rooms to Go.
Estellita was very nice and personable. Will definitely shop here again in the future.
Estellita awesome service
Estellita was awesome!! Answered all questions and helped me pick out perfect lamps and end tables!!
Estellita was great
Estellita was so very sweet and knowledgeable about the products on the sales floor. She helped me get the best quality peices in a price range I could afford. Thank you Estellita for being so patient and kind to me and my son.
Today we went into Ashley store in Orange Park So pleased to meet Amos the rep was very knowledgeable and patient he answered all of our questions! He did a great job. DJ
Great experience with Valeria as our representative. We were able to receive a great deal on financing.
Estellita was very helpful and knowledgeable in regards to the merchandise
Estellita was super sweet and informative! She gave us the best service and explained the whole process to us and helped us understand everything more. Definitely request her if you're coming in to shop!
Jason was extremely nice and knowledgeable.
Jason was great
Thank you ,Jason M. your help today was most appreciated 🤩
This store has a beautiful selection of furniture in color palettes that exude a freshness of design and construction. The customer service is outstanding! I had the pleasure of meeting Debra whose professional and knowledgeable demeanor demonstrated laudable work when I purchased a bedroom set. A shout out also goes to Austen and Heidi for their stellar assistance as well!
Estellita.Very helpful and knowledgeable. Willing to work with us.
Estellita was amazing and very helpful!
Estellita was great
Will be back to purchase my king bedset! Great customer service!
Estellita has been a big help to guide me in the right direction Thanks
Estellita has been absolutely amazing. She was very insightful and thorough. Estellita made sure we were well taken care of. Thanks Estellita!
Very nice ,found exactly what I wanted and more, people were very nice there,!!!!!
Estellita was amazing very nice and informative
Estellita was very helpful finding the perfect furniture
Great product and Great customer service!!
Estella was very helpful!
Estellita was very helpful and warm
The quality of my living room set is outstanding. The process of buying furniture and delivery was excellent.
Friendly and fast service
Great Place!!
(Translated by Google) Little star excellent service (Original) Estrellita excelente service
very good estellita was very kind and very helpful in finding stuff we both like
Very helpful making sure we are able to find what we want and making sure we know how easy and good buying something from ashley’s really is. The person who helped us is Estellita
Estellita was s pleasure to work with, and did a great job comparing living room furniture for us. Thank you!
They tried all they could to get me to use my Ashley credit account… I did not want to. Sales Assoc. was very nice Prices were not displayed well or not at all
Estellita was wonderful and very informative when i went in searching for a sectional!
Estellita. She was great and very helpful
Sherry she is very help and knowledgeable my wife and I enjoyed working with her
Estellita, very good service,
Estellita was very respectful and answered questions, gave us helpful information and made us aware of all sales and special pricing.
We purchased a new couch and Debra was extremely helpful in the purchase process and very friendly! The store is very clean and displays are put together very well! Will be coming back for future furniture purchases!
Pretty rooms displayed. Nice sales woman.
ms. brittany was so sweet and helpful! she helped us pick out a wonderful dining room table!
Estellita Did a great job with helping us finding a sofa.
Estellita was great.
Estellita was very patient with us while my mom decided what she wanted. Customer service was on point!!!
Estellita very helpful would recommend and definitely return for help
ESTELLITA IS VERY HELPFUL FRIENDLY. I HIGHLY RECOMMED HER.
Estellita was very helpful and understanding. Would recommend for any help and if you are looking for something particular Estellita would be more then helpful
Estilita was wonderful. It was a pleasure meeting you. You were excellent.
Thank you so much for making us feel so welcoming and helping us you’re amazing Estellita
Thank you so much for helping us it has been a blast a laughter Estellita you have been amazing helping us complete our home.
Husband & I purchased sofa bed-railings & 2 night stands from Debra Cox on Saturday July 22nd. Debra provided us with top notch customer service on our purchase. Debra asked us if we were interested in extended warranty instead of tacking price on to our purchase, Thanks Debra for your excellent customer service.
Good quality but salesperson was not very personal.
Estellita was awesome. Highly recommend. .
Estellita was a great help and super knowledgeable. Very professional and I hope to see her again the next time I come to Ashley’s furniture.
Estellita did a great job! Thank you for showing us around at different sofas
Estellita did a great job in showing us all different sleepers and pointing us in the right direction for ordering our next sofa.
I'm very happy with the product. The sales person was great and the team that delivered and setup the furniture were OUTSTANDING!!
Estellita was Very kind and courteous prepared and information readily available
Came to find a matching nightstand to a bedroom set we purchased over 5 yes ago. Estellia knew exactly what set we were talking about and was able to help us. She was very friendly and knowledgeable.
Estellita was very sweet and helped us find what we were looking for. Would definitely recommend coming by and seeing her.
Estellita - she is awesome!
Estellita was an amazing consultant to help us out during our search for the perfect bedroom set. She was very kind and we can’t wait to see her again for another purchase.
Went in to order a king size bed frame. $861 later. We pick up the frame from the warehouse. Get it home and it's damaged particle board. We have a king size bed they weighs over 100lbs. I was afraid it would not hold us safely. We called the store the day we picked it up and told them the finish was peeling off and dinged up and we were not satisfied. We were super mislead by the sales woman. We were told to pick something else out. We did not want cheap particle board furniture. So what do they do... Charge us a 25% restock fee. Are you kidding me? It was brand new... Never again will I go to this store! Havertys was happy to take our business and it's real wood!
Estllita was extremely helpful in showing us different affordable options for a new couch.
Estllita, was very nice and helpful. If you have kids great lady to work with
I went in looking for a king bed and had great experience with Estellita!
Estellita Jones was a superb salesperson and great eye for design and detail.
Estellita Jones was very patient and helpful. She helped us decide which pieces would work best in our home. Excellent service! We will be back.
This Ashley furniture store has the most integrity. I have any furniture store I’ve ever been to. Khourty is a phenomenal person it was extremely helpful with helping us and fixing a situation that was created by another store. He is friendly, honest, knowledgeable, intelligent and informed. I have never thanked anyone that many times for being so helpful. Thank you Khoury. You are the reason for your success.
Estellita was great her customer service is well above all means definitely will deal with her again for our next purchase.
Experience was great ,Tellita was great!!!
This lady Estellita she was super nice to us. She did her best to help us thanks to her.
Estellita did amazing and provided outstanding customer service
Estellita- was amazing at giving us all the options and helping us decide what would fit in our rooms. She was very knowledgeable can’t wait to work with her in the future. If you go to the Ashley furniture in orange park ask for her.
Randall was very knowledgeable with all the furniture we asked about. His recommendations were spot on. He was very informative and we felt comfortable with his suggestions and style.
Had a great experience buying a new mattress with Shawn. Very helpful, patient and knowledgeable. We never felt like he was selling us anything and that he genuinely wanted to help us choose what was best for our needs. Very happy! Thank you!
Estellita was very amazing an so helpful . Very great experience !
Estellita Great service and a friendly smile
Estallita is AMAZING. She really took her time to help us find what we were looking for. She was patient and funny. Usually furniture shopping is a nightmare because all the people want to do is sale sale sale! She literally cared about what we were actually looking for. I would most definitely come back here and recommend her as well as the store. Thanks Estellita.
The service was excellent Ms Estellita was very helpful and kinds. Will definitely return 😊
Estellita was sweet and considerate also patient. She helped us solve our issues from our order. Very grateful.
(Translated by Google) Estellita was very good at serving us with great patience and good prices (Original) Estellita fue muy buena atendiendonos con kucha paciencia y buenos precios
Service was excellent 5 stars is not enough.
Estellita was spectacular and needs a raise!!!!!!!!!!
Great job today estellita was wonderful help us pick the best bed for our new home. Thanks From the brown's
Professional, friendly and helpful!
Estellita was very helpful. She went above and beyond to help me with such a major purchase for my new home. She even took the time to draw a diagram for me of how the furniture will look in my home!
Great help from the furnishing consultant Estellita!
Estellita was so extremely helpful with helping my best friend and I a coach! Thank you so much
Ask for Valeria (Val) and thank me later. We truly feel like she was a sales associate turned friend by the end of the transaction. She was non pressure; and we even left to go look at other stores but came back and requested her directly. 10/10 transaction
Estellita was very helpful and gave us helpful information.
Frank Drummer, was great, and I will return..
Estellita, was very knowledgeable and pleasant to speak with. I will most definitely be back to see her and refer my family and friends.
I enjoyed my experience. Very lovely lady estellita was awesome. Showed some very nice pieces. Took the time to show us everything we needed to know.
Estellita was friendly, helpful and not pushy. I would work with her again.
The customer service was excellent. Our sales associate Sarah was amazing and easy to work with.
Amazing experience. Our sales associate went above and beyond and made our shopping experience memorable.
Brad was great and helped me get the best price
Estelitta was awesome! She was very patient with our questions and explained all the options!! We are very happy!
Fine and professional assistance from Estellita! Love her help and dedicación to assist me on finding what I was looking for :)
Had a wonderful experience with Sean. Great personality and positive attitude, pleasure to do business with him. Would definitely recommend him to anyone coming into this store.
Estellita
Estellita was the most amazing! she never made us feel pressured and really wanted us to be happy with our purchase! we will definitely be recommending to anybody with furniture needs!
Debra was very helpful. She showed us all options we were interested in as well as giving valuable information. She was knowledgeable about the material and extra features. Debra was also able to give us a good deal. Very happy!
Worked with Deborah. Friendly and patient! Got us a great deal!
Estellita did a great job of assisting me in my search when I wasn't sure what I was shopping for. She educated me without stalking me. Very good service and advice
Brad Barrett has outstanding customer service! Would highly recommend.
Store was great, and staff was very helpful. Sarah and Austin help us and got us a price we couldn’t refuse! 10/10 recommend paying them a visit if you have a need for furniture!
Sarah and Austin was a good help getting us the couch we wanted, and at a great price. We just couldn’t say no!
Estellita was a wonderful help.
Sean Clark made our shopping experience a breeze. He had great customer service and knowledge of products. He was very friendly and personable, while helping guide us to what we were thinking about. Then let us look around for better options. He listened to our wants and needs, and recommended great products and we were able to get everything we wanted. Thank you Sean!
Had a great experience with Sean Clark. Great customer service and great attitude. He was very honest and listened to our wants and needs. Let us shop at our leisure and was very helpful and knowledgeable when we had questions. Thank you Sean for the experience. Five stars to Sean and the sales team but a zero to the delivery department. I recommend picking your purchase up yourself or try not to have anything delivered after it’s been raining, they will refuse to deliver because of puddles. The delivery divers and Andrew the “manager” are very unprofessional, uncaring and just down right rude. Purchased most of my home furnishings from Ashley’s but because of the horrific experience with the delivery service, I will no longer be a customer.
Brad was amazing. Very helpful to my family in purchasing a new mattress. Ask for him, you will not be disappointed.
(Translated by Google) Little star was very good!! Thank you! (Original) Estrellita was muy Bien!! Gracias!
Very good …estellita
Estellita was extremely patient and answered all of my questions. She helped me decide on a couch and made the entire process easy.
Estelleita was very helpful and gave great service!! Thank You
We had a lovely experience shopping for a couch at Ashley Furniture. When we first walked in Randall greeted us. Since we had never been in an Ashley Furniture, Randall gave us the run down of where to look and the easiest store route. We found the couch we loved and he helped us get the process started!
Estellita was so helpful the minute we walked through the doors! She helped us find the dining chairs we needed and had us all set to go quickly. We definitely will be coming back to Estellita to buy more furniture!
Ask for Brad gave us big discount
Estellita was great and super helpful.
Estellieta Very friendly, gave us space! Loved working w her!
Estellita was very patient and knowledgeable with us.
Estellita Jones - Did a great job showing us around , and picking out great matches to our needs.
Estellita gave Great service, very attentive. That tempurpedic tho
Great help got us exactly what we needed , very knowledgeable
Mr.Frank was extremely helpful & treated us like family. Highly recommend this store, but him as well. He will be my go-to guy for all things furniture related. We couldn’t have had better service ❤️ stay blessed Mr. Frank.
Este was great very knowledgeable and informative. Extremely helpful during out visit.
Este was great and very friendly. We will be back.
As for brad he gave me a HUGE discount, and I’m extremely happy with my purchase!
Let me start by saying, the sales & financial people were top-notch! Frank was the kindest & knew his products & was very relatable & understanding of a family's needs.Now the unhappy part...I bought a Coach, Loveseat & oversized ottoman in the Alesandra line. The furniture is beautiful, so comfortable & ticked all the boxes.When I got it home, I was in love, a month later I started hearing a creaking sound on the back frame of the couch & felt a staple popping up. I called & was sent a tech to come look. He hammered the staple in & all was fine. Two weeks later that same frame snapped! I called & was told they would send out a replacement. A few months later all is well, the new couch is here & is nice but I've started hearing the same noise & a staple is popping up again in the same spot as the last time. It took me almost 2 months to get a callback. My 'Platinum' warranty company NEVER called back until I left 4 voice-mail messages. I was told I would receive a call back 'tomorrow' from a service tech w/ Ashley. It's now been a week & I had to call again to figure out what is going on! Oh and all the while my couch cushions are now FLAT on a couch that is less than 6 mths old. All my other cushions have been replaced & the pillows were restuffed in less than a year. (Keep in mind we are hardly home due to 2 children in travel sports.) Also, my Ottomans cushion has been replaced & fixed due to sagging and sinking in the center. Not Happy At All!!Just horrible construction and building materials on these couches. Truly disappointed in the whole system of handling this. With MULTIPLE complaints on this set with the SAME complaints you would think they would fix the problem. Nope, cheap material at a high cost means more $$$ for the owners and CEO!! Do not Buy!!
(Translated by Google) Friendly and very specialized in her work, she treated us with great sincerity and experience to all our doubts, thank you Mrs. Estellita 💛♥️♥️♥️♥️ (Original) Amable y muy especializada en su trabajo nos trató con mucha sinceridad y experiencia a todas nuestras dudas gracias Señora Estellita💛♥️♥️♥️♥️
Brad Barrett is awesome customer service rep, very friendly, helpfully and knowledgeable. Anytime you go to Ashley‘s just ask for Brad Pitt. Lol they will know who you talking about.
Brad is the best thank you for everything
(Translated by Google) stellita. Excellent attention. It was very helpful. Thank you for having employees like her. With a lot of patience 🙏 (Original) Estellita. Excelente atención. Fue de mucha ayuda . Gracias por tener empleadas como ella. Con mucha paciencia 🙏
(Translated by Google) Estellita was very helpful, and her attention was excellent (Original) Estellita fue de mucha ayuda, y su atención fue excelente
Brad was terrific
Came in this morning to purchase an end table for my living room as the sales rep, Estellita, was very helpful. I found the same exact table online cheaper and they matched the price. Very informative and knowledgeable so will definitely be back again to purchase again from her
I paid $2,000 dollars for a Beautyrest mattress and I received it damaged, I made the claim and Ashley HomeStore was not responsible for any guarantee. I was a very loyal customer of this store but sadly they have the worst service in guarantees.
Brad Barret was great guiding us , provide recomendations, friendly , definetely will like him agáin as host
Brad was an awesome host. He was very attentive and we found what we were looking for. Would recommend!
Estellita was an angel!!! Great dining table and chairs!!
Estellita was awesome!!! Great service, great price!!
Ms. Estellita greeted us at the door and was very helpful and knowledgeable. Great service overall. We would definitely recommend Ashley Furniture and Ms. Estellita.
Brad was very helpful and knowledgeable
Ask for brad he’s awesome!!!
Brad is always awesome
Randall Tisdale completely awesome and helpful.
Randall rocks! Explained what I wanted and he showed me many options! Nice clean and quiet store! No loud speakers!!
Estellita. Really good service.
Estellita. Very good service
We just worked with Estellita for the second time and have nothing but great things to say about her. She’s very knowledgeable and gives you space to browse and think.
Esteille was very helpful
Estellita was wonderful! We’re so happy with our new sectional and are thrilled about the deal we got.
The staff was very helpful and accommodating. Made a lot of suggestions and helped us stay within budget
Brad was very helpful and got us great deals on what we needed for our new home!
(Translated by Google) Very. Good attention I want to return (Original) Muy. Buenas la atencion quiero volver
Estellita is very good on customer service
Brad was so terrific and was extremely helpful!
(Estellita) Had Great Service and Showed me great Hospitality. Recommend to all
Aso for Brad hé is Great
Had a lovely experience today thanks to Debra C! Give her a request when shopping, was very sweet!
Estellita was extremely helpful.
Estellita was very helpful with helping us look for a new couch!
Estelita is very good, Thank you!
Estelitta was awesome
Outstanding experience, Brad was a great salesman and extremely helpful!
SandyJameel made our experience a delight. Thank you Sandy for providing us with superior service.
Really good service and mister RANDALL TISDALE is a really nice person, he help me and my husband to find the perfect furniture for our home! Really nice person and the store is super big, clean and have good deals!! Thank you so much!!
Great Custumer service
Estellita, she was great from beginning to end.
Especially Estallita very informative of the products.
I had a great experience with Brad. Very knowledgeable and simply a pleasure to work with. Ask for Brad. Thanks again Brad!
Brad was great ask for Brad for all your furniture needs
Estellita is one of the most amazing sales people I have ever dealt with She is very attentive, very personable and very knowledgeable. I would recommend her to anybody that is looking to buy furniture. Thank you so much for helping us out. You are amazing.
Estellita was very knowledgeable and provided us with fantastic service. When you come in ask for her!
Esatelle, was helpful and easy to work with.
Brad was great, very helpful
Estellita
Estellita, was very helpful and patient with me. I will definitely come back and see her
We just moved into the area about a week ago, and we went into buy a bed for both our daughter and ourselves. Debra at the store was very kind, professional, not pushy and patient. She listened to our questions and answered them efficiently and knowledgeably. She was honest about how long it would take to get the furniture, and I was especially impressed by how personable she was with my teenage daughter, as she decided which bed fit her personality.
Update: A few weeks back I visited the store near closing time, I quickly looked and picked out a sofa that I was looking to purchase. I was working with Estellita during my visit. When I was leaving Estellita took my information to give me a call later for a quote. Before I COULD LEAVE THE STORE, she made me put in a 5-star review that included her name. I had a big issue with that because she did not do anything to warrant a 5-start review. She told me I will give you a call tomorrow (even though it was her day off, I said enjoy your day off). Here we are weeks later, no call from her. I have a new couch from Rooms to Go and could not be happier!!!! First Review Estellita is Outstanding!!!
Good experience Estelitta was great and a lot of help, very helpful
Estellita was a great help,and is so patient with us. Thank you so much.
Estellita Jones she is very good taking care customer. Thank you very much
Estellita provided me with an exceptional customer service and help me pick our dream recliner sofa. Thank you so much for all your help. Highly recommend buying from Ashley Furniture
Estellita was very knowledgeable and helpful
Estellita. Very kind and patient. Very good saleswoman. Good impression the second I walked into the door. Thank you!
Estellita she is very good helper
Estellita, offered great service took her time to explain and answer all of my questions. Thank you!
Where can i start i came in the Store before the Closing of my House and talk with Val she is so pleasant and helpful. I had a hard time making decisions, but told her I had to wait to my closing. We set up a date to come back as I close on my house and took the time again to show me all through the furniture that I wanted and agreed to, she is so warm and helpful. If I look for anything else I will mąkę sure to look for Val on my next furniture, shopping spree. You go, Val 👍🏾❤️
Estellita assisted me with selecting new living room furniture and gave me an extra discount. Highly recommend.
Debra greeted us at the door and ask what she could help us with. We told her we were looking at end tables and we told her we'd like to look around. She said she'd be available if we needed her, and that she had a tablet where we could look at more. We found a set we liked, but wanted to make sure elsewhere, so we told her we'd probably be back. After going to other stores and getting lunch and thinking on it, we decided to come back and purchase them from Debra Cox since she was so helpful the first time with looking things up for us to see what our best option was. She's not one to pressure or follow you around when you want to look on your own. And right when we needed her, she was there! She was great to work with. Thanks!
Great service , lovely decor and I have finally got some furniture!! Thank you Estellita for your kind help.
Estellita was great today, a big help thank you!!
Estellita Was wonderful.
Estellita was helpful and kind while we looked for new living room.
Sara was amazing today. She helped me put together my loving room and I am so excited. She was very knowledgeable and very kind.
Sarah was super friendly and helpful! We’ve been looking for a new couch for years and she helped us find the perfect one. Come see her!
Debra Cox was amazing and made my furniture shopping experience stress free! She was extremely helpful in helping me furnish my entire home after my move. I would recommend her to anyone looking for furniture!
Estellita is a great person to work with.
(Translated by Google) this licta Very good and friendly very nice experience (Original) Este llicta Muy buena y amable muy linda experiencia
(Translated by Google) stellite Very good she Very cute and kind (Original) Estelliita Muy buena ella Muy linda y amable
Give Sean a raise!! This man went above and beyond showing us the beds & mattresses. You can tell he loves what he does and we honestly felt like buying everything in that store because of him.
Estellita did an amazing job with breaking down everything in details. Definitely helped me during my visit to Ashley’s. Took her time to explain everything.
Randall was a great help to us in purchasing furniture for our new home. Extremely knowledgeable and patient, I highly recommend visiting this store
Estellita was extremely helpful and polite. Will return when ready to buy
Frank Drummer is fantastic he helped my wife and I find our first couch and when it was delivered and turned out to be too big for our living room, and we came back he was able to help us find and exchange that couch for a new couch that fits perfectly in our living room. Going above and beyond as as a sales associate we will be coming back for more furniture needs in the future
Frank Drummer was absolutely amazing helping us to find the perfect couch. He has gone above and beyond to help us find a couch to fit our lifestyle, our living room and our budget. I will be back for more furniture purchasing from him!
Val is Simply Ashley Furniture. When first walking into the store we weren’t sure what to expect . Let’s just say all expectations were met and then exceeded them. When It came to helping my family find furniture she focused on getting us the most quality for the price. She listened and questioned to get a full understanding of our needs. She’s the reason I’d Recommend Ashley’s furniture to all my friends and family.
Val was great and went above and beyond for us
Estellita, was a excellent sales person, looking forward to coming back to do some business with her, she was kind and answer all my question
Estellita is a gem! She was very patient and helpful.
Mr. Drummer is absolutely great!
Sean clark was very helpful. He got us in and out and with exactly what we wanted. Hey, op store, fix your stores AC!
Debra was amazing. We were very unsure of what we wanted and she was very patient throughout the whole process.
Absolutely a savior! Great timing, great energy, great experience! Estellita is amazing at her job and knows what she is doing. She will save you money!
ESTELLITA was very helpful and gave lots of options for our space. She was awesome!!
Estella is the best.
Estellita was wonderful to work with. Knowledgeable and friendly
Estellita was awesome I recommend coming in to see her she's very helpful!
Estellita did an awesome job greeting us and showing us aeound the store. Excellent service
Estellita was wonderful
Excellent service and awesome staff! Sean was very friendly, helpful and professional!
Awesome experience!!! Sean was so helpful and knowledgeable, I will be coming back
Very friendly and helpful service from Estellita!
Great sales person. Very knowledgeable.
Estellita was Very nice friendly and knowledgeable
Estellita was excellent. Good customer service.
Debora Cox was excellent. Debora's customer service was very professional and her personality was awesome. Debora is a nice person and helpful. Many ☺ to her.
Estellitn, was great. She provided exceptional customer service.
Estellita-great sales person-very knowledgeable and helpful. Will certainly come back again to purchase once we can confirm measurements dining space.
I walked in to Ashley’s Furniture just browsing for furniture and thanks to Debra helping and answering all my questions and I decided to make a purchase.
Wonderful experience, no hassle and very helpful. Thank you Debra
Good experience Estellita Jones
Estellita Very knowledgeable salesperson very friendly and patient
Sandy was awesome! Made buying hassle free!!!
Sean Clark was an amazing associate. We will definitely do business again just because of him.
We absolutely loved our experience with Ashley of Orange Park. Sean was professional and friendly and helped meet all of our furniture needs. If I could give them a 10 out of 10 I would!
Purchased a mattress, power base and bed frame. Estellita took her time in explaining everything and made appropriate recommendations. Having worked with her before when I bought a couch last year, I was very pleased to get the same top notch and caring service. Thank you!
Estellita help me to find the right recliners for my home thank you
In February, I purchased a sectional sofa from customer service rep, Debra Cox. She was professional, informative and very helpful. I have since gone back and purchased an end table and a sofa table. I requested Debra Cox to assist me again because of the pleasant experience I had before. She did not disappoint. I truly appreciate her care and assistance.
When we entered the store, we were warmly greeted by Valerie. She was awesome and made our shopping experience easy fun. A week after our purchase, I went back to the store, asked for Valerie, and made a second purchase.
Coming into Ashley's I was greeted by Val. She had a friendly smile and I knew she wasn't going to be a pushy sales person. She had a great energy and she did not disappoint. I came in with specific needs and she did everything she could to meet those needs while giving me the space to ponder over things. But she stood always not to far away where if I had any questions she was there. A great asset to Ashley's a very wonderful experience.
My experience with my sales person Valerie at the Blanding location was outstanding! She was soooo helpful all the way until my items was delivered. Any questions I had after my purchase she was such a big help. I will be asking for her each time i come.professional and was such
Very nice place for variety furniture. Miss Valerie, she is so patient and help me a lot! Highly recommend for everyone~
Estellira Was a great salesperson, helpful, to get our furniture for our home to be delivered as soon as possible 👍
Estellita Highly knowlegeable andi professional Service without being pushy
Estellita showed Great customer service
(Translated by Google) ESTELLITA IS AMAZING (Original) ESTELLITA IS AMAAZIINNNGGG
Estellita was Excellent Customer Service and very Patient very pleasant I would send anyone to Her just for her friendly and beautiful Spirit. We pray that GOD continue to bless and cover her life just for being a people person
Very nice and professional Mrs !Estellita and also she was very courteous and great energy with a beautiful smile and personality!
Estellita was so kind and helpful! Will definitely be back to shop soon.
Good service and visit again
Estellita was great and was able to answer all our questions!!!
Ms. Estellita, was very helpful and great to work with. I would recommend going to her for help finding the right furniture.
Ms. Estellita is very knowledgeable and was very helpful in helping me and my husband pick out new furniture!
Estellita was very friendly!
Thank you estellita for your help today
Our consultant Estellita helped us find the perfect living room for our new home! Great customer service and support from her!
I love my consultant Estellita Kind , patient, and very professional
Went to Ashley’s on blanding and Sean Clark was my sales associate. He was wonderful. I was looking for living room furniture with specific requirements to meet my needs and he was so friendly and patient helping me to get exactly what I wanted. This is the best experience I have had buying furniture. Thanks Sean you are fabulous.
Estellita was super helpful..
Estellita was great and extremely helpful!
My sales person was knowledgeable about the mattress that I was purchasing, my overall experience was five plus stars. Thank you Frank Drummer!
Thank you Sean Clark Best service ever😊
Joseph was very kind and helpful, he made it easy to get exactly what I wanted!
Estellita was a wonderful help to me and help educate me on the items within the store. Store is neat and orderly!
Sean Clark was great! He throughly went through the process of the purchase with us and sat down and went into deep detail on every question we asked. He was not pushy which made us come back to the store a few weeks later and asked for his assistance.
Estellita was very helpful and kind, attentive to our needs.
She was very helpful and personable. Great job!!!
I came with my mom looking for new furniture for our living room, and Estellita was the best by giving us good options and ideas!
(Translated by Google) ESTELLITA YOUR SERVICE IS EXCELLENT, VERY GOOD ATTENTION. IT IS THE BEST (Original) ESTELLITA SU SERVICIO ES EXCELENTE, MUY BUENA ATENCIÓN. ES LO MEJOR
Totally disappointed in customer service. Since November we bought the bedroom for my daughter's wedding gift, knowing that the delivery was in March, they make the delivery in parts that do not comply. and right now they have to sleep on the floor on her mattress. 😡 because parts of her bed are missing. I have tried to communicate several times and there is no one to answer. I WILL NEVER RECOMMEND ASHLEY FORMITURE TO ANY FRIEND
Estellita Was very nice and quick and helpful. Very friendly. Nice match for what we wanted.
Estellita was amazing. Very hopefully and kind woman. Will be coming back just because of her !!
(Translated by Google) Stellite (Original) Stellita
Sean Clark was AMAZING! His wealth of knowledge, paired with a genuine desire to help his customers make the best possible purchase to suit their needs, is why we will never shop anywhere else for a mattress! We will absolutely be back as we upgrade other furniture items, but only if Sean is there to help us!!
Had a wonderful buying experience! Debbie was awesome!
Ms Estellita was very nice. She explain everything about the furniture that we looked at and more. Very negotiable,not to pushy . I was very pleased with her personality.
Estellita Excellent communication and good service
Estellita was great thank you for our experience
Sean is great!!!
Estellita was great. She talked to us about different options that were available. She was patient and very respectful. We would definitely come again👍🏾
Ms. Estellita was very helpful and knowledgeable about the products in the store. She made you feel very welcome. Would definitely recommend to family and friends.
Estellita was so pleasant and she helped me find the best deals that fit my budget. Thank you so much
Debra Cox is my go to person. She's a pleasure to work with and is very knowledgeable and helpful. A customer for life.
Estellita was great to work with. Very quick and was able to get what we came for. She was a pleasure to speak with.
Frank Drummer was amazing to work with. Very knowledgeable and made me feel very comfortable with my decision and purchase. Thank you Frank.
Estellita was Fantastic
Estellita
Estellita was very helpful and respectful allowing us time to look. We left with lots of information to help in our decision making.
Estellita is amazing! Took her time in finding the perfect sectional for us. So much help. Thank you, Estellita!
The store is neat, clean and well organized. The young lady was accommodating, very courteous, nice and accomodating. The prices are not for those on a budget.
Estellita was very helpful and help us get our furniture.
Estellita was amazing help. Thanks so much
Estellitta(EJ) is very knowledgeable and willing to go over and beyond for excellent service. It's always a pleasure visiting/shopping this location.
Estelltta was very helpful and knowledgeable about the products. We enjoyed working with her.
Estellita was very pleasant and attentive. Very nice experience!!
Ms. Estellita provided valuable guidance when we were looking to furnish our new kitchen space. We had no idea where to start and were feeling overwhelmed with the options available to us. Upon recommendation from a friend, we reached out to Ms. Estellita for help. She took the time to understand our needs and preferences, and helped us select furniture that would fit our space and taste.
It was a pleasure working with Frank Drummond. He provided exceptional customer service to my son and I during our visit. I would recommend him to other Ashley customers.
Estellita Jones was very knowledgeable and helpful!
Estellita was very helpful.
Mrs. Estellita has been beyond amazing. She took her time thinking through scenarios, measurements with tape a measurer, counted tile in our photos help us determine the space and best size furniture to fit in it. She didn’t rush off like other salespeople after they realize you aren’t an easy sale. We love her and we need her in our everyday life!
Great tour and wonderful customer service from Estellita
The most amazing
Estellita was a great help!
The best!!
Estellita greeted me at the door. She was a great salesperson. I recommend her for great service.
Came looking for a deal on Bedroom set, met Estellita, she was very patient with us going back and forth with pricing, finally we agreed. Estellita provided us with top notch customer service, we give her 5 star rating for service. Thank you !
Wonderful customer service from Estellita. She was patient and offered to price match my bed. Glad she was my rep.
Estellita was extremely helpful in purchasing our recliner!
I had a quick and helpful experience picking a recliner with Estelita
(Translated by Google) I loved the kindness of Mrs. Estellita Jones, very very patient and kind 😻😻😻☺️☺️☺️10 out of 10 (Original) Me encanto la amabilidad de la señora estellita Jones muy muy paciente y amable 😻😻😻☺️☺️☺️10 de 10
We went back to Ashley for our 2nd purchase. We were R2G for everything.. but so happy we are Ashleu now. Love our couches. Just purchased a dining buffet and a bedroom suit. Valeria helped us with our choices. She is knowledgeable about all of the things we looked at. Very personable and friendly. 5 starts all the way!
Estellita. Are service was great and she was very helpful too help us out.
Sara at Ashley store great sales person . 6
Estellita was very helpful and gave us great information!
Very helpful, great information.
Estellita. Pleasant and extremely helpful
Estellita was excellent. I was greeted when I walked in the door and had custom-tailored advice that made me feel like I wouldn’t be able to afford anything in the place! She was able to find me what I was looking for, in my price range. She gave valuable advice both for my purchase and for a warranty claim I had. Highly recommend, especially when shopping on sales weekends, such as Presidents’ Day.
Estellita was very helpful! Gave us a lot of information and helped us to find what we needed at a good price point!
Randall was Very good customer service helping me with my mattress. Thank you so much
Estellita was great
Estellita was a very nice and knowledgeable representative was a great experience.
Estellita Jones was great
Estellita was amazing! Very kind and accommodating.
Debra cox was fantastic
Sales person very helpful. Estellita
Estellita was very knowledgeable and friendly.
Sandy was amazing! Thank you for helping us pick between all the couch options with our crazy questions! Great experience!
Deb was super helpful and friendly!
Estelita was wonderful! Very patient and pleasant. She answered all of my questions!
Estelita was very helpful and patient with us the entire time we shopped
Estellita was outstanding. A pleasure meeting you your customer service was great!
I ordered furniture a little over a year ago from Ashley furniture in Orange park, Florida. After many pieces being backorder after many times I was told the pieces were coming only 2 were delivered separate times. The rocker/recliner was not even a year old and I started having issues. They use a upholstery contractor and an appt was made where they never showed making a lame excuse why just like Ashley did many times with my recliner and couch. I had it! Ashley then them! Now today the same rocker/recliner which I spent well over $1000. So now theres another issue. The right side armrest is very loose...sliding back and forth. Needless to say I am done dealing or ever purchasing any furniture from this company again.
Estellita was amazing, very knowledgeable of the products and willing to go the extra mile. Thank you for your help!
Estellita was great helping us find what we were looking for.
Estellita was fantastic! She was a great help.
Awesome experience. Estellira was extremely helpful and very knowledgeable of the mattress. Looking forward to getting our new mattress. 😀
Mike D. was great. No pressure and attentive. Happy with the service and I know I’ll love my chairs
Nice selection of furniture, Sean was the best, very friendly, helpful!
I had frank drummer as my sales person and he was very nice and did all he could to help me.
Estellita was awesome! This was an unplanned stop and so glad we did. She was helpful, friendly and knowledgeable. Thank you so much Estellita! You really are a star!
Victor was amazing! So attentive! Thank you Victor!
Randall is the only person we will work with! He was extremely patient with us. He went out of his way to provide several options. We will continue to work with him!
Great job handling the sale. Deborah Cox demonstrated the ability to find the right answers when questions arose about the order.
Great customer service and fast delivery
Estellita was so helpful !
Got what we needed today, Great service and helped us all along the way!! Thanks to our sales man Frank Drummer 😁
Estellita was wonderful. She was very informative, patient, and helpful
Great sales experience.
Estelita was super helpful today. She find exactly what we were looking for.
Estelita was awesome. We will be back to buy from her.
Estellita 2 thumbs up
Estellita was very helpful and knowledgeable.
Excellent service from Estellita
She sold us a table thats on sale 😁
Estellita at Ashley was extremely helpful! She was available to answer questions, review options, and show us tentative delivery dates all the while letting browse comfortably!
Estellita was very knowledgeable and helpful! Definitely recommend!
Estellita is outstanding, very helpful and professional. Definitely will be returning!
Debra was great, helped me out a lot! Ask for her when you come
Brenda Brown was attentive and accommodating. She helped me find the furniture I was looking for
We said we would not shop at Ashley again due to a bad customer service situation in the past. After a year we decided to give them another try. I have to say Valeria E at Orange Park, FL store is the absolute best sales person for customer service and all around personality!! She goes above and beyond touching base even on her off days!! She is the only reason we decided to buy at Ashley again!! Thank you Valeria!!
We had an extremely pleasant experience with Debra. She was extremely knowledgeable and helpful with finding us everything we were looking for and for the best deal possible. We would recommend her to anyone!!
Estellita was amazing! I am a college student that doesn’t make much and she was willing to work with me and my budget. Definitely recommend her!
Estellita talked like we have known her for years.
Estellita was very helpful and great sense of humor. Enjoyed our experience with her
Estrellita was great and fun to do business with.
Sean was very knowledgeable and easy to work with. Very healpful
I found the perfect recliner for my elderly aunt. The salesperson was exceptional. Delivery was on time and very smooth.
This store has a nice selection but they not stand by their product and their manager yesses you and makes promises that are not kept. We bought nearly 5k in furniture from this location and the couch they delivered was and is broken and they will not replace it - don't buy from this location as their quality is less than Rooms to Go but their prices are double. If they do the right thing and honor their own policy, I will gladly update this review.
Sean was awesome!! I love a no pressure salesman. We bought a new purple mattress, frame, and adjustable bed. Can’t wait to sleep in our new bed. The manager that assisted with the financial looking up named Brenda was great as well. Great Team Ashley furniture has.
Val was AWESOME
Estellita
Joseph was able to greet me and quickly found options that would work for me. He explained all the features and options. He kept in touch while I checked out a few other stores. He was able to get me set up with financing quickly. All in all an enjoyable shopping experience.
Had a great experience at the Ashley Furniture on Blanding. Frank Drummer was our sales guy and he was great. We came in and found some furniture we like but wanted to go home and think about it. Frank never pressured us and totally understood. We came back the following week and bought the furniture. Highly recommend going in and having Frank help you 😊
Estellita provided great customer service while choosing and purchasing my sofas.
Great customer service from Estellita! Very helpful and informative, made our experience very easy!
Valerie was more than exceptional. She was able to find me exactly what I wanted while staying in my price point. There were details I was not able to find online that she was able to provide me. I will never shop online as long as she is working there. Thank you for being so amazing Valerie! When you stop by the Blanding location be sure to ask for Valerie…you will not be disappointed.
Brenda was very helpful with helping us make a selection for our new home! She is very pleasant to work with & provided great customer service!! We enjoyed our experience.
Estellita is very good and just wonderful 2nd time doing business with her will be back
Mr and Mrs Jones had a wonderful visit with Sean on 1/28/23. He was very friendly, easy to talk with, and looked out for our best interest. We highly recommend. !! Thank you Sean!!!
Estellita gave us all the attention and help we needed. Best service ever buying furniture. :) We definitely will come back.
Valeria was amazing and very knowledgeable. Very pleasant experience!
Valeria was the best! Very helpful!
Valeria was the most helpful!!!
We walked in not really knowing exactly what we were looking for. We were greeted by Brenda and let her know we were just kind of browsing for living room and bedroom furniture and we felt confident we would know it when we found it. She asked us about our lifestyle and we let her know we have 3 kids and love movie and game nights. With that she took us to show us “her favorite sectional” and get our thoughts. It was an immediate yes from us. Throughout the entire shopping experience Brenda listened to our wants and needs and made sure to address them all. We ended up purchasing a new sectional, ottoman, recliner, and mattress set with her help. We will definitely be back.
Debra Cox was awesome. She was pleasant and not pushy. We walked in having an idea of what we wanted, she pointed us in that direction and we found what we were looking for immediately. Thank you Debra for a great experience at Ashley.
Very detail-oriented and helpful. Estellita Jones is awesome.
Estellita helped me pick out my new dinning room table she was very helpful and friendly she took her time and helped me pick out the perfect table and chairs for my new home !
Randall was very helpful in helping my mother and I find some furniture for her living room. He walked with us around the showroom to make sure we found the best fit for her and talked us through every step of the process to make sure everything went smoothly.
Estellita excellent service very use her again
Estellita was great my wife and I found her service very helpful we will definitely be coming back to Ashley Furniture for more of our furniture and decor needs around the house.
Popped in to look at couches and was greeted by Sarah. She was very polite and showed us around the store. Ended up buying a whole furniture set for our new living room.
Great job Sandy!
Estellita was very patient and helped us find the furniture pieces at the best prices. She was very helpful and professional. We will be back to Ashley for more purchases! It was a wonderful buying experience.
Valerie was very knowledgeable and helpful thru out my visit to your store. She helped me with my furniture purchase. Very friendly
Estellita; this Sales Lady was awesome, sweet, carrying, helpful and the best.
Valerie was very helpful in my search for the perfect loveseat recliner. She was friendly, and knowledgeable. I feel I got the best value for my purchase.
Estellta did very well
Valerie was amazing with helping us find the right furniture and mattress we needed! Thank you so much!
Estellita was very friendly and attentive. She didn’t hover and pointed us in the right direction
Estellita was very patient with us on deciding which bar stools we needed as we couldn’t decide on the style we wanted. After showing her pictures of our counters she was able to show us different options and we were able to make a decision and get ones we liked! Thank you!
Estellita was very pleasant and not pushy at all. She asked our respective ideas and provided a recommendation that met both of our needs. She was very professional and knowledgeable.
For 8 months I have been going back and forth with Ashley's customer service until i found out that the store was sold and all my service reports were not forwarded to the new ownership . I then drove to the store to speak to the Store manager Austin Davis who was out to lunch i came back and spook to Mr. Davis who was not professional , friendly and and seemed like he didn't care ,not the person I would want managing my business . I said to him that after calling for weeks I could never get you on the phone and he said the best way to get a hold of me was to email me and he gave me his email . I proceeded to explain the long story and all my issues. The love seat had the motor replaced on 2 occasions and the couch had reclining issues and padding was horrible 2 different service reports filed. this is all in under one year . he wrote up something on his computer and said someone would reach out in 3 days and said nothing else ,he could not be bothered . Well no one called. A week later I emailed Mr. Davis and said no one called me , he never wrote back . after a few more days I get a call that they were going to exchange the love seat from service no response about the couch. so on Nov. 21st 2023 they delivered another love seat which was not in a box just plastic wrap. That night I plug in my USB wire to charge my phone and recline the seating and all the material started unraveling and we started smelling burning at first we thought it was our boiler turned out to be the motor on the loveseat , we unplugged the loveseat and I took pictures . I wrote to Mr. Davis and again no response so drove the 40 minutes to the store again and and Asked for Mr. Davis and was told he just went out to lunch I waited outside for over an hour went back in and Mr. Davis was back and i showed him the pictures and my concern for the burning smell again he did something on his computer and again said someone would call me and I said I want to reselect another couch and loveseat this is going on 8 months. a week later i get a call that i could go reselect my wife and i drove to the store we get there and there was no paperwork after Brenda making phone calls they found the paperwork to exchange the love seat but not the couch , I said how can i reselect a love seat and not the couch, one the couch is also defective and the set would not match. AT no point did Mr. Austin as a store manager step in make calls and try to resolve the situation. never once said hey sorry you are having all the issues let me see what i can do , never once responded to any of my emails ,We finally resolved the issue with Bridget from customer service and Brenda at store level. I have been in retail for over 30 years and a commissioned salesman Mr. Davis should under no circumstances be in a managerial position and not someone I would ever want to work under. He needs to be retrained. I feel bad for my sales person i have bought from her on 3 occasions and not sure I will ever buy or recommend this location to anyone I know with management like this . Frank M.
Estellita : Was The Best We Are Coming Back
_Estellita Jones , great job will refer
Debra was great! Furniture and customer service superior.
Great experience with Estellita and Austin. I'll be back.
The staff was very friendly. There was no pressure to buy. They worked with us on pricing. At one point, she even said to us that she'd leave us for 5 minutes to talk it over without the pressure of her being there.
(Translated by Google) little Star excellent attention 💯Competitive (Original) Estrellita Exelente atencion 💯 Competitive
Had the great pleasure of meeting Sarah today. She was very informative on the products we were interested in. Thank you Sarah for all your help. Kayla was also great!
I worked with Sarah today on a new bedroom set and living room set. She was very personable and extremely knowledgeable. I would and plan to work with her again.
Estellita is lovely
Estellita Best salesperson. Patient and understanding
Amazing store!! Very friendly employees
Thank you, Estellita. You were very helpful and kind while helping us!
Sean is a great salesman. He took his time with our purchase and was very polite and patient. I recommend his service to anyone on your upcoming purchase with Ashley in Orange Park. YOU ROCK SEAN!!!!!!
Sean Clark @ Ashley Furniture in Orange Park was awesome to work with on my new lift chair purchase! Highly recommend this beautiful store and this great representative!
Sarah is an amazing sales associate, very knowledgeable of her product and very easy to work with.
Estellita did an awesome job answering my questions and was very patient with me. Just loved her!!
Estellita was so helpful and diligent in finding me furniture pieces today!
Sandy was a great help to me with my table and bar stool selection.
Estellita great service. Will return when more is in stock
Estellita was very nice and helpful while we were shopping for a couch , would definitely come back!
Estellita Jones was great! She showed me around and was very helpful
Estellita Jones gave Great service today!!
Estellita was very helpful and patience. Would definitely speak to her again.
Estellita was lovely to work with, she was patient while we shopped through the various sets.
Helpful, friendly.. and go out her way to make my visit very comfortable 💕👍
Deb and Austin were legit! They were honest and got us a great deal on this sectional ! This is our second time here and will continue to choose you guys! Clean and helpful! Thanks everyone!
Sandy is very professional and excellent sales person. Everyone was so nice and prices are great. Thank you Sandy for a great experience and having patience with me.
Buyer beware. We came here after moving cross country and having zero furniture. Several thousand dollars later and it took almost 2 months to receive 5 pieces and 2 of which were broken upon delivery. Trying to get them to honor their warranty is like getting congress to do something productive with your tax dollars because it just isn’t happening. I’ve called about one piece 5 times now and STILL haven’t gotten anywhere with it.
Estellita : She talks too much, was rude.
Estellita was great and soooo helpful! Buying mattresses has never been so easy!
great service
Estellita was very helpful and kind. Would recommend reaching out to her for assistance!
We have visited different Ashley Furniture stores in our area. This experience with both kiddos was fantastic. Estellita was extremely helpful and reassuring while the kids were very excited to try out the furniture. Very knowledgeable and answered all our questions as we work to find the best options for our house. Thank you again. We will be back to work with Estellita.
Estellita, did a great job finding the perfect couch.
Estellita did an awesome job. Would recommend her.
Estellita was super nice and quick with helping us find exactly what we needed!
Estellite was very professional, kind , informative and very precise. She was also very efficient and I was in and out in no time . Happy Customer
Estellita, great personality
Estellita was very informative and nice. Would recommend to anyone who’s unsure of what they’re looking for in their home.
ESTellita I enjoy your special day that's exactly why I love ashley funiture orange park I love her
I came in looking for a sleeper sofa and Mr. Randall Tisdale was at the stand with a warm smile and pleasant demeanor. He answered all of my questions and showed me all around. I was able to take my time and in the end decided on a table as I research my options. I appreciate his patience and professionalism. I would definitely come back!
Estellita assistance was excellent, provided additional information to assist with me with what I was searching for.
Estellita is always great to work with. She has great product knowledge.
Estellita she is great and very helpful
Estellita was absolutely amazing! She was very helpful and she did a great job helping us find our beautiful sectional.
Estellita was a great help! Thank you for good service
Sarah was super helpful, nice, and patient with my crazy kids while ordering our bedroom set!!
Estellita great good job
Estellita was a wonderful representative of this store! She was very helpful & friendly! Will definitely be visiting this store again & requesting her to assist with each sale! Thank you so much for your great customer service!
Estellita was gracious and kind. We really enjoyed her professionalism and we can't wait to purchase more furniture from her as our sales agent.
Estellita She was very helpful in finding us exactly what we wanted.
Estellita was wonderful and took her time to assist us!
Estellita was very helpful and made my shopping pleasant
Estellita was very helpful and nice
Estellita was excellent and very helpful would recommend her to all family members and friends
Estellita service was outstanding enjoy talking with her a lot of information we will be talking again.
ESTELLITA, helped us while looking for a new couch and she was really helpful and sweet! Defiantly coming back to her when we purchase more items!
Estellita was very helpful and supports the military! 🇺🇸
Estellita did a good job putting together a good sectional set for us. Gave us time and space to shop. Not pushy, very personable and knowledgeable
Estellita was very helpful and provide great customer service, I would work with her again for finding furniture
Estellita was so helpful and nice. Thanks bunches
Debra was very helpful and patient with us. Great experience.
The minute I walked into the store Estellita was very welcoming and accommodating - no pressure selling tactics and she readily answered all my questions. She get 5 stars for excellent customer service however the 4 stars is for the store itself - the prices seem inflated as compared to their prices online.
Estellita provided excellent customer service. She went above and beyond to help and is exceptional to work with!
Estellita ..great service..fast and willing to talk about what I need
(Translated by Google) Stellar was great!!! (Original) istelluta was great!!!
Estellita was great help
Estellita was very helpfully to help me furnish my new home, if you ever in Orange Park please stop by and have her help you if you are in the market
Estellita did an amazing job today helping me
Estellita was very good, helping us looking for some new furniture
Estellita Excellent service and patience
Sean Clark was fantastic with helping us find the bedroom set for a price we couldn’t walk away from! Thank you for answering every question we had with patience while dealing with a language barrier
Estela was very knowledgeable and kind. She went above and beyond to help us find the products we wanted.
Very nice costumer service
She was awesome Estellita got just what I wanted!
Cellita was helpful and kind with helping his with application process and answering our guestions
Estellita, serve us excellent. We will definitely will get back in future.
Estellita excellent customer service She was awesome and showed us several on design we were looking for.
Estellita* was amazingly helpful although she wasn’t able to get approval for me to buy a chase that was on the floor.
Estillita, so nice and helpful
ESTELLITA, did a wonderful job helping me locate and find the furniture I needed. Awesome job!
Estelitia was amazing!
Estellita was great! Went above and beyond to help us out.
Estellita was great!
Sean Clark was very helpful to Me when I came in the Store.. Very nice Young Man
Estellita helped us find a new furniture set for our house! Very helpful and a great service!
Estellita was extremely helpful and knowledgeable! She got us a great deal!
Estellita provided excellent customer service. We have a lot of Ashley pieces and keep coming back. She was patient and very kind. We asked a lot of questions she aimed to please. We were so pleased.
Great service !!! Estllita great job !!
Estelllita great service
Estellita did a good helping with the pricing, and giving us the time to answer/ask questions.
Estellita provided great service!! 🌟
Estellita service was patient,courtesy very perfessonal.
Great customer service with estellitaa d Sean clark
Estellita was absolutely amazing!
Estellita was an awesome agent, she exceeded my expectations on customer service. Despite I did not finalize the purchase, she walked me through the store and explained the product to me. I didn’t finalized the purchase for I had to go home and check some measurements but I will definitely be back to finalize the sale .
Estellita is always wonderful. I have been a solid customer since 2010. I appreciate everything about her and she always remembers myself and asks about my children. Great customer service... Thank you!!!!
Great customer service polite answer all my questions that I needed answer even though some of them was tedious all in all great job thanks again Sean Clark.
Sean was professional and very knowledgeable which made my entire experience a pleasure. He has earned my future business and will send friends and family his way.
My wife and I just purchased a home and Sean Clark was very helpful in making suggestions.
I usually don’t take time out to do reviews, but Sean Clark went above and beyond for me while I was shopping for my home goods. I will be spreading the word!
My wife and I went shopping for a dining room table and chairs today, our salesperson Sean Clark was warm and very helpful through the whole process. We tried different combinations of chairs to go with the table and he couldn't be happier to accommodate, after making our final selection he got us the best price and even checked other websites to give us the best price match. We were extremely pleased with his overall customer service and professionalism and would recommend him all day! Sean Clark is a true gem to Ashley furniture, and we will seek him out again in the near future.
Sean is very helpful, friendly and knowledgeable.
I had an amazing experience at the store, Sean was great and very helpful! He was kind and provided excellent customer service.. I am very happy with my purchases. I will recommend to all my friends and family.
Sean was very helpful to me ! Loved his energy & professionalism! Highly recommend you guys go see him!
Frank Drummer was awesome.
Went to Ashley Home Store in Orange Park, Florida. Salesman Sean Clark was very helpful in assisting. He went the extra mile to answer my questions. Ordered the TV wall unit and 2 lovely doves for home decor. Future orders for bedroom set and table will be at same store and location.
Estellita she was excellent help Thank you so much for the everting
Ms Estellita was Awesome. She asked what I was searching for and walked me around the showroom to show the different options available. I felt no pressure to make a purchase as I need to discuss with my spouse.
Estellita, was a great help buying our bed. Her knowledge is amazing.
All because of excellent customer service that Stacy gave us. Great service, knowledgeable about products, and her professionalism.
Sandy J was awesome! She helped me find exactly what I wanted! She was also super friendly.
Thank you Estellita for taking the time to help me pick out the furniture I wanted
My service was amazing! Stacy was great and was there with me every step of the way. Thanks so much for my new bed Stacy!
Randall Tisdale was the representative who assisted my wife and I. We needed a lot and we had a stiff budget. With closing on our new Home, all the moving and preparing things were piling up on us but Randall made our day with his patience, understanding overview of what we were facing and his product knowledge. He steered us in the right direction and helped us stay inside our budget. I couldn’t be more thankful to have crossed paths with such a stand up guy. Thanks Randall for all you do
Walked into this store and was greeted by Estellita, very pleasant and knowledgeable about what we were looking for. Will coming back again just because of her.
Sean was a great help today when I was looking around the store. Very polite and helpful!
ESTELLITA HAVE THE BEST CUSTOMER SERVICE !!! ME AND MY GF CAME IN SHOPPING NOT KNOWING WE WERE GOING TO WALK OUT WITH ONE. Thanks to ESTELLITA
Estellita was very helpful and friendly today we were a bit lost and needed help and she came right over and answered all our questions was showing us the best deals! We walk in not knowing we were going to buy a bed the same day but that’s how helpful she was
Sean was super helpful and patient during our shopping experience. He dedicated his time and energy from the minute we walked in. Highly recommend his services!!
Went into Ashley's to look around found a real salesman in Estrella Jones, very knowledgeable of merchandise very helpful showing me where they were just a good all-around experience with her thanks buddy Holmes
Estellita was able to help with finding the perfect piece for my sons room… her willingness to go above and beyond is commendable!!!
Estellita really made my experience easy. She went above and beyond the call off duty
I just wanna say thank you Sean Clark for the great customer service that u provided for me
Estellita Jones op Excellent
The service I received from Sean was exceptional! He was a great help with finding furniture for our family ☺️
I was very undecided but Sean at OP helped to make things so much easier. He was very knowledgeable and inviting. Good service like that is a rarity. 10/10 thanks Sean
I would like to thank Sean Clark for his patience and the kindness he gave me at the OP store.
Sean at OP was very helpful in assisting me pick out furniture for my home! Some of the best customer service I’ve experienced in a while!! Very friendly and knowledgeable.
Estellita op, was an exceptional and professional salesperson. Estellita was very patient and helpful to us in making the right decisions for our new home furnishings and we couldn’t be more happier, we highly recommend Ashley’s in Orange Park and if you ask for Estellita you will receive the utmost in customer service
Sean Clark was great and very helpful in helping find furniture for me and my family. No pressure, just great service!
Sean at the OP store gave great customer service and my experience was so easy! Thank you
Sean Clark was extremely knowledgeable and helpful!!
Sean at OP store provided a great experience by helping me decide on my furniture selections.
Estellita Op. was really helpful in assisting me while I was shopping for a new entertainment center for my house. I loved her knowledge and will recommend her to anyone stopping there.
Estellitia OP provided me honest and exceptional service! She helped me turn my house into a home, showcasing my experiences and personality! Highly recommended!
Estellita op….she was very helpful extremely personable and very sweet helped up with inspiration on how to furnish my new place…come and visit her
Estellita op was such a good help when went browsing for some new furniture for our apartment. We definitely will be working with her when we come back😀
(Translated by Google) Very good attention from the lady I recommend to any friend who buys (Original) Muy buena atención de por parte de la señorita le recomiendo a cualquier amigo que compre
Stacy Spears was great! She was so helpful and told us everything we needed to know. She was patient, friendly and knowledgeable. I will definitely ask for her when I go back!
Estellita OP-was the sweetest sale rep. She was very informative and honest about availability and shipping.
Estellita OP she was very knowledgeable and helpful for us to decide weather to buy a chair or loveseat
Estellita was very thorough and even though they didn’t have a floor model of the things i was looking for she was very accommodating and helped me find something similar 💖
ESTELLILLITA op Great personal service
Estellita Op was very welcoming as I entered the store. She was knowledgeable in answering my questions and show me dining room tables. Thank you. 😊
Estellita op So very helpful and patient with me and my hearing challenged cousin. Very knowledgeable with the product.
Mrs.Estellita Orange Park ! Is the best !!! Love her engery ! It was warm visit even though I made no purchase
Estelliya op She was wonderful. Help us since the moment we enter the store. Answer every question we had. Very professional.
Esteillita OP was very helpful in our research for a mattress. Was very patient and helpful.
Thank you Estellita 😊. You were patient and kind. I really appreciated you so much. I love my sectional . I appreciated how you also called to follow up. There should be more people in this 🌎 like you. 👍
I was able to pick out everything I was wanting and needing for our new home! Sean helped us with everything and it was a fun and easy progress!
(Translated by Google) Estellita op is an amazing person she helped us a lot and answered all our questions thank you for your service 🙏🏽 (Original) Estellita op es una persona increíble nos ayudó bastante y respondió a todas nuestras preguntas gracias por su servicio 🙏🏽
(Translated by Google) Estellita op very good service good communication she explained everything to us in a professional way thank you very much estellita (Original) Estellita op muy buen servicio buena comunicación nos explico todo de manera profesional muchas grasias estellita
Estellita was professional and courteous.
Looked at desk for computer room
Randall was great! Very friendly and helpful in finding a couple sectionals for my new home.
Sean ROCKS!!! After weeks of looking for furniture for my father in law he lead us right to the best set for him and he loves it!!! Thanks so much for your hard work in getting him what he was looking for!!
Estellite OP. She was amazing and friendly. I will definitely return to see her.Thank you for great customer service.
I have found everything that I’ve bought in Ashley’s to be of really good quality.
Sandy assisted us with our purchase of our dining table and was very helpful and polite. She was great.
Mr. Randle Tinsdale did a great job helping us.
Amazing service, lots of choices great pricing! Estellita helped us out a lot and was very informative. Thank you
Debra was awesome. She walked around the store with me until we found the perfect furniture. She was patient and thorough. Wonderful saleswoman.
Purchased a great sofa with amazing customer service from Estellita at the OP location.
Don't buy it! They use a third part company to delivery, " river stone " that uses a lot of different THIRD PARTS company's to delivery. The problem with that is, they cause damage on the delivery because they don't care about it, and for you to get the problem solved, good luck! You will talk to Ashley, Ashley will forward you to riverstone, riverstone will request a lot of stuff for you, multiple quotes and everything, and after that will forward you to the guy who did the delivery that will ask to go himself and try to fix it, and you will be on this loop for ever. I have 1000$ in damages caused to the walls ( drywall and paint ) and trust me, you will regret, just don't buy it. ( the sofas are also damaged and Ashley gave 300$ gift card for that, we just accepted because we didn't want any more delivery from them, but wasn't worth for sure )
My favorite place to shop! Estellita helped me out today and was wonderful! Always excellent customer service no matter who I get!
Estellita was very helpful and knowledgeable. We'll be back again in the future!
Had a great experience at the store on blanking blvd. Joseph and Sean were great to help me out. Excellent customer service from both. Also excellent customer service with customer care person, Amy. Very happy I shopped with Ashley Furniture.
Ask for Randal he is the best. He knows his stuff. He was very patient and kind.
I ran in for a few minutes just to check a piece of furniture that I've been sent to evaluate for the house Mrs Estrella in the Orange Park / Jacksonville store was of immense help
Debra Cox is the best!! She let us walk around and look for ourselves. She wasn't breathing down our necks. When we were ready, she answered all of our questions thoroughly. She is friendly, professional and caring. I highly recommend this store and Debra!!
Customer service very attentive and knowledgeable. A nice selection of livingroom setups, bedrooms of various styles and you can sit in a recliner and hang out without being bugged. Btw, good Labor Day savings going on.
This has nothing to do with the people in the store but the company itself. We ordered multiple items one being a bed frame. It is missing pieces to complete the build. We call the support team and they tell us they ordered the missing pieces and that was a month ago. Still no item has been shipped and they are telling me it may be until mid September until they get an order. Never again will I buy from this company. Terrible experience
This store is very clean and a nice atmosphere. Ms Estellita was very pleasant and helpful. She answered all my questions and was very helpful. I will definitely tell friends and family. Thank you for pleasant experience.
Everything seemed so perfectly placed that when our furniture came in we set it up exactly how it was done in store
Estellita was excellent very knowledgeable and friendly. She listened and helped us find exactly what we want
Debra Cox & Randall Tisdale ARE THE REAL DEAL!!!!!! And their management staff of Brenda/Stacy/Austin (with the great hair) are a great bunch! They showed me nothing but the best and the customer service was ON POINT! Awesome job team!
Brenda Brown was AMAZING! Had me laughing the entire time I was with her. Made me feel like I was right at home.
Nice, friendly sales and service
The salesman, Darnell, was great and our experience with him was very pleasant. Unfortunately, I had the wrong products delivered to my home. Two weeks and nine phone calls later, I still have no resolution. Every time I call I am told they are emailing someone else and I will get a call back. I have only received one call back from Austin, and all he told me was that he was looking into it and would call me back. That was nine days ago and he never called me back. Not sure what is going on here, but it appears there is no accountability for anyone at this store.
Brenda Brown @ the Orange Park store was excellent. She was very patient with me & my daughter trying to find a dresser & nightstand to fit in her new collage apartment. She was knowledgeable of the product & very helpful.
We purchased a sofa almost a year ago and right away we filed a warranty claim for which we had to wait at the house during a 4 hour window for a technician to come out. The technician found out the frame was bent. Ashley delivered a new sofa for which we had to wait around for another window of 1 to 4 hours. After the new sofa was delivered we had to file another claim, yep we had to wait for another 4 hour window for another technician only to be told another sofa would be delivered which meant another 4 hour window of waiting to get another sofa delivered, just to start the process again. Now that I'm on my third sofa that doesn't work right i'. Told that we can't select another sofa since it's been in our home too long. The sales people are nice but the warranty department has ruined the whole experience. I will never purchase another piece of fur from Ashley home store.
Randall was INCREDIBLY knowledgeable, easy-going, and extremely helpful! I don't know what I would've ended up with if it weren't for him! Ask for Randall to get the hook up!
Estellita helped us find a furniture set that fit our needs and wants she was extremely helpful and attentive.
Store was nice and the employees were all very helpful. I didn't feel like I was being pressured but I definitely didn't feel neglected either. The layout is easy to navigate and understand. The signage is all straight forward. Better quality and pricing than rooms to go for sure.
Estellita was great, she helped me look for a media console and was very patient with her time
It’s been 8 weeks now still waiting for our furniture. They set up a delivery for tomorrow. Said they only have one piece of our bedroom set. Salesman who sold us the set. Said it would be 4 to six weeks. Every time I call they same the same thing. They have no idea when it will be in. Know 9 weeks and still only the dresser. And no calls. On line shows 4 to 6 weeks. Really thinking about returning the dresser and not getting anything from these folks. The reviews look so bad. Also paid for the insurance. And seeing folks not getting there store credit if they don’t use it. So really surprised this place is still in business.
If people make a place, Estellita rocked it. She tried her best to her find me the perfect peace. Check out the Orange Park location because they have a good selection of furniture!
Darnell Davis was great!! He answered all my questions and gave good feedback on what I was looking for.
Estellita was real, not trying to take our money but basically you get what you pay for in other words, she was also very professional nice and funny
I’ll never buy anything else from a Ashley home store. After waiting one year for the Langford bed and matching dresser it was delivered today dirty and broken. To make matters worst the delivery personnel could not even put the bed together because the pieces were missing. You can tell the headboard is old and has probably been sitting in their warehouse awhile, and the dresser has a defective drew and scratches on it. I remained patient and did not harass anyone while I waited an entire year, and I must say I am extremely disappointed. For Ashley home store to think it would be okay to deliver dirty, broken, and not have all the pieces to a customer that has waited a year for their furniture is sad. Like I said before I WILL NEVER ORDER ANYTHING FROM ASHLEY HOMESTORE AGAIN!
Great customer service and friendly sells associates. Thanks Darnell and Estellita
This was my first time mattress shopping and I had no idea what I was looking for. My sales /customer service rep Estellita was phenomenal. She was incredibly knowledgeable of the bedding and companies that create the beds. She worked with my budget and help me find the right bed that would work for me.I definitely will be returning.
Frank Drummer was the perfect host in Ashley because he was kind, and friendly and down to earth. He was knowledgeable about his merchandise and he gave us valuable information regarding the bed, box spring, and couches. We are thankful he was our sales rep and we will recommend him to friends and family when they need furniture. He is a devout man and God saw our need fir his help.
Frank Drummer and Mr. Crisp were amazing ! Looking forward to enjoying my purchase.
Sandy was a great help trying to find furniture for my new apartment, I would definitely recommend her for anything you need!
Ask for Sandy jameel. She took her time making sure we got the couch we wanted and that it would match the rug we have in our living room. Love it 10/10.
(Translated by Google) Good experience.. sterling op (Original) Buena la esperiensia.. Esterlina op
I was greeted immediately by Sandy. She allowed me to browse without hovering but checked in periodically to answer questions. Got everything I need for a great price with Sandy's courteous assistance.
Had wonderful experience buying living room furniture. The sales associate Sandy Jameel was fantastic and very helpful.
Estellita was patient and accommodating, great asset to your team
I worked with Frank and Estellita and they were both wonderful!
Be sure that if you order from them and purchase the delivery that you KEEP AN EYE ON THE PEOPLE THAT DELIVER YOUR FURNITURE. I regrettably chose to not stand over their shoulder while they put my furniture together and they ended up stealing an expensive bottle of cologne out of my bathroom. And because "the delivery team isn't allowed to go into your bathroom" there's nothing that they can do to prove that it was stolen. Filing a claim with them is an absurd process, there are better places.
Most of the furniture is good quality but our full bedroom set is falling apart especially the clothing bureau all the shelves broke off and fall out. Not sure I'd purchase again and this happened less then a year after purchase.
100% DO NOT RECOMMEND ASHLEYS!! PLEASE SHUT DOWN AT THIS POINT. They tell you "6-8 weeks" then have you wait OVER A YEAR for your furniture. Read that again.. OVER a year. Stop lying to people and holding THOUSANDS of dollars of their money. They should probably take deposits and then let you pay when your furniture arrives because it's ridiculous. & THEN they have now "merged systems and it does not give ETAs now". HOW COINCIDENAL huh?!?! AND every piece of furniture we have received we had to have a technician come out to repair or send out NEW furniture. IT ALL A BIG NO FOR ME! Do not waste your time and do not give them your money.
The manager is the worst!! I bought my furniture at Ashley in another store but it occurred to me to take my friends to this one and the manager surprised me when he called my attention for showing my husband a piece of furniture via video call, he told me it was prohibited! it was quite rude I think you can say things in a better way! who does not have a service attitude should not be in this position! I will never go back there again!!
Very misleading and dishonest establishment(Blanding Blvd store) will tell you anything to get you to buy. I will close my account after this purchase. Do not shop at this location!!!!
SCOOTER SLIM! Slim Greeted my daughter and I, asking what I was looking for, and that the lady told him I had a budget. I told him I needed to furnish several rooms. What I liked and disliked and so forth. He sat down looked on his IPad and pointed me to where the furniture was to try out. He had so much patience and professionalism. He doesn’t even know how much he blessed My kids and I with comfortable affordable furniture. His acknowledgement and transparency was exactly what we needed. We are grateful to have experienced meeting him. He is one we won’t forget.
THE ONLY REASON I will return is because I have to take a store credit. These people don't care AT ALL about the customer. Never thought I would have such a bad experience.
I felt like Ashley Home stores lied to me. Do not go In There expecting to have your “in-stock” advertised piece delivered when they say. I was told a week and now it’s not in stock and now it’s the only thing on the truck coming in and will not be able to be to me for another week. 2 weeks past when I purchased the sofa. I have purchased satisfied bug items (beds etc) from amazon and it be here within the week and the Amazon driver delivers and sets up. Very satisfied furniture shopping via Amazon or the like, very very displease with Ashley. I will NOT purchase from them again. We made plans to be off and have our other furniture given away just to be told it will be a week and 1/2 more.
I’ve been helped by Estrellita. She’s amazing. I really do like this location
There’s ants on the mattresses. 🐜 Also found braids of hair at the entrance floor. Very dirty.
Were originally happy with our purchase a year ago, but submitted a warranty claim for 2 broken motors on our chairs 2 months ago and have yet to hear back. We have called and emailed to no avail. Seems off even though we purchased the 5 year warranty as well..
Checking out a barn style dinner table. Grandkids coming back home. Yea
Soooo dissapointed - loved a dresser that was discounted - decided to get the matching king size bed -- WILL NEVER DEAL WITH DARNELL again. He blatantly lied about the additional insurance. Told us that if we didn't use it within 2 years we could come to store and use the 200.00 on anything in the store. TOTAL LIE. The bed broke within a month and we did not file a claim - my fault - because we decided we could fix it ourselves and wanted to use the 200.00 toward a store purchase. STAY AWAY FROM DARNELL - HE DOESN'T KNOW HOW TO TELL THE TRUTH......ONLY INTERESTED IN HIS benefit - not the customer. He also told us that the lady we spoke to a couple of days earlier about the dresser would not be in the day we were there. Since the dresser was discounted, we didn't want to wait another day - as it might be gone. Just as we were finishing our order - she comes in to work. He assured us the commission would be split with her since she helped us previously. NOW I KNOW THAT PROBABLY DIDN'T HAPPEN. Shame on you Darnell. He has ruined my desire to buy from Ashley again
DO NOT ORDER A WARRANTY FROM ASHLEY FURNITURE. WE PURCHASED $16,000 worth OF FURNITURE WITH AN ADDITIONAL $1000 WARRANTY AND THEY TOLD US THEY WILL NOT REPLACE THE THREAD THAT IS COMING APART FROM OUR SEALY MATTRESS.. WTH. What a rip off.
They didn't have what I wanted but they had a part of group that was the right choice for me I'm going to go back and check it out more thoroughly
Had an amazing experience at the Blanding Blvd. store. Sean the manager took care of an issue that the warehouse could not. Big props to Sean the manager at the Blanding Blvd. store. That is customer service at its best.
Overpriced
Sale was great. Typically after Sale not so great. Seams don't line up. Was told 5 to 7 business days for someone to come out. Today is 14 BUSINESS days and still haven't heard back.
12675 Beach Blvd Jacksonville, FL 32246
Just went to look at beds. Bought else where but we had no problems there
We had to call to have a repair on a couch and the 3rd party company failed to finish the job. Johnny Le came and did a great job! He was very knowledgeable and friendly thank you for all your hard work.
I will NEVER order any furniture from this place again. my bedroom furniture was delivered in June and the guys that set my bed up didn’t put it together properly and in the middle of the night my entire bed collapsed a couple days later. The interior of my bed frame is broke. I sleep in a king size … I weight about 156lbs. 🙄 I filed a warranty claim and haven’t heard anything!!! I’ve called several times to get status on my claim because I am unable to sleep in my bed and of course I’m getting the run around on that! Basically purchased a bed that I can’t use and the company doesn’t even care. Delivered in June and here it’s October 31st. I think it’s time for me to definitely file with the courts!!!
Sandy J was amazing. She took the time to assist me from the moment I walked in the door until I was ready to leave. Her knowledge of the products available was second to none. The level of professionalism was like nothing I've ever experienced when shopping for furniture. Shamika W was available to assist and offered a wealth of knowledge as well about the products offered. If you happen to be on the North side please visit that store and allow Shamika W to be your guide.
I had a wonderful experience working with Chris at this location. He offered me a great deal on items I had pre-selected, matching better prices that I found online. I highly recommend this store (everyone is very friendly and helpful) and Chris!
Best experience I have had in a very long time. Britney Jones went above and beyond out of her way to assist my in my purchase. She made a special trip to the store to call me to place my order once I decided. Talk about service! She gets 5 stars from me. Sheila Fankhauser
Thank you Stacy Patrick for helping me find beautiful furniture at Ashley’s for my new house. I’m glad I had such a wonderful sales person to help me plan out my vision. You can’t get customer service like that anywhere else!
If you find yourself inside this Ashley HomeStore. Ask for Sandy Jameel. If you want someone to be attentive, knowledgeable and to go above and beyond, Sandy is the one for you. Not only did she help us decide on what sofa to get but she made sure we got the best deal. 10/10 experience at this store. Can’t thank her enough
Brittany was very helpful and knowledgeable in the furniture and availability of it. We will be buying all of our future furnishings there.
I had the best experience at your store. I was greeted with such a bright young lady with such a beautiful smile. Brittany was so helpful with our purchase of our couch. She had me spending more money then l wanted but l cannot wait to get that add on table. Very knowledgeable about the wait times and expected delivery dates. I appreciated that as the last furniture store l did not purchase from as l was told maybe in 4 months maybe in 6 months?? Best experience with Brittany, did not feel rushed but was there for me when l was ready to have questions answered. Want a great representative, ask for Brittany.
Stacy helped me find the perfect decor for my new house! Great customer service and respectful. I will be going back to this location again.
Brenda brown was outstanding on helping us select the best bedroom set that fits our budget and her customer service skills is wonderful I recommend any close friends and family to her Blanding Blvd store
Ask for Debra, she was very helpful and not pushy at all! She was very patient with me and helped me find the perfect sectional for my living room. I cannot recommend her enough!
The sales guy Shaun Smith was so helpful and highly entertaining. He made our experience a great one.
Had excellent help from Sandy in picking up an entertainment center and helped work around our strict time constraints. Thank you for the help sandy!
Came in looking for an entertainment center & coffee table. Sandy provided phenomenal customer service from start to finish & ensured we got exactly what we were looking for! Sandy facilitated the most painless furniture shopping experience we could’ve ever asked for.
Very helpful! Thank you Ms. Estellita
Estellita was extremely helpful, informative, and patient with us while searching for the right furniture!
Received an Outstanding customer service Randall Tisdale during our visit. Helped us made our decision easier. Will definitely will come back and do Buisness with ashley home store. Thanks!
Mr. Slim was suppeeerrrr helpful while we were so Indecisive. He helped us pick the right color and couches. Google only let me give him five stars but we give him 100!!
I called to get information and updates on my order and Nina was the sweetest and most helpful person I have ever talked to.
Sandy Jameel is an awesome sales person! She was helpful in assisting me find the perfect match for my home decor!
Service from start to finish was great from Nina Jones , and good quality stools !!
Slim is awesome! He is always attentive and goes above and beyond! He is very knowledgeable of Ashley products and processes and kept me abreast of ordering and shipping processes to manage expectations due to supply chain issues during the pandemic. I refer everyone to Shaun for home furnishings!
We had a nice set of dining table from Ashly furniture and a special thanks for Sandy for her help while we were choosing the set of the table,again thanks for her wonderful help,thanks.
Sandy was amazing! Highly recommend! Helpful and accommodating, listened to my needs and was extremely helpful. Ask for Sandy
Sandy was so helpful! And she was so kinda and courteous. If you go into Ashley definitely ask for sandy to help you:)
Working with Sandy Jameel was the best shopping experience I have had in a long time. She was attentive and adamant on helping us pick the perfect loveseat to put in our game room! If you ever stop by this Ashley ask for sandy!!!
Debra Cox helped me very much she was awesome
Go see Debra at Ashley in Orange Park. She is not a pushy sales person. She was very knowledgeable about the furniture and mattresses. 😘
Estelita is an excellent sales associate, help us tremendously with the selection process. She is the best in Orange Park store!!!!
Always have a good experience at Ashley home store. Debra Cox is wonderful to work with!
Christina Chaison was very helpful in finding the perfect bedset for me. She gave me the up front scoop about a little delay in shipping. I didn't mind I knew I had to have this. She was so professional, and kind. Thank you! I will be back to see you.
Debra Cox gave me awesome customer service. Will certainly be back.
We had the best experience at this location! Mrs. Debra was amazing and very informative!
Brittany is such an amazing customer service advocate! She is so patient and wants to help you ever step of the way! When you go to Ashley’s make sure you ask for her specifically, she is not pushy and very knowledgeable! Thank you Brittany
The company sends threatening messages about additional charges in the case that you miss your delivery time. But they feel that it is just fine to waste your time without consequence. I had a scheduled time of 8am to 7pm… yes, an entire day. The company failed to meet the time. Somehow.
Very helpful and friendly
Never again. Placed order on king panel bed set with dresser and mirror and 2 night stands. Dining table and bar stools In June. Bar stools showed up on time. Dining table over a month wait. King panel bed showed up all messed up. Hardware was missing driver loaded it back up. Store called said we got the hardware. Driver said nope not pulling it back out and left. Waited another month panel bed came back... hardware missing again. delivery crew left. They sent a tech out with the hardware. Tech noticed the side panels were chipped. Tech left to get new panels and his van breaks down. Rescheduled again. Tech came back out put the panel bed together and the box springs were the wrong size. Rescheduled again for new ones to replace. Nightstands still haven't shown up got pushed back another 2 weeks. No 1 was held accountable. Going over 3 months now. I do not recommend business with this facility.
There was a lady in the front that wasn't as pleasant
Nice selection
Ask for Brittany Jones, you will not be disappointed. We were surprised with the quality of the furniture and the way she was able to work discounts to accommodate us with our order. Great location, we will be back!
Found what I liked, but having to wait to get it due to home being under construction
I purchased by furniture in March. We are now entering August and I have yet to receive all of my pieces of furniture. I sporadically get text messages that one piece is inside their warehouse and that they are delivering it. If you are looking to get a bedroom set do not go to this furniture place you will wait over six months to receive your complete bedroom set. I have never waited this long for furniture and this is very unprofessional. I do not recommend this company at all
This store had a lot of items I liked. Surprisingly, the dining set arrived quickly even though they predicted 4-6 weeks. I had it the next week.
Very helpful and patient.
Debra gave us a lot of information and showed us several different mattresses. She was not pushy and we certainly appreciated that. We have not made a decision yet, but Ashley is a front runner.
Spent two hours there trying to buy a recliner. Even paid 1500 bucks for it. Asked to make sure they had right color. Nope... Wrong color. Had to get a refund. Did they try to offer anything for such a waste of time? Nope.
Absolutely had an amazing experience with Stacy Patrick! She was patient, kind, informative and easy to talk too. She didn't make me feel rushed or annoyed with me when I wanted to keep trying things out. She was very helpful. I highly recommend requesting to work with her. Customer service was excellent! It makes me want to come back and shop. Thank you Stacy!
😊
Beautiful furniture, they had a lovely pink living room set I can't wait to buy.
The sales lady was knowledgeable and nice. She was very helpful but they didn't have what we were looking for. I would go back again when I need any other furniture.
The sales lady was excellent, however, Ashley has a bad policy. Therr was a wall unot on display that i really wanted. I was paying cash for it. I was told that there was only one on hold for a previous customer. So I asked her if we could order and was they were made to order. Why have furniture on display if you only make one. Males no sense. I even asked if i could purchase the display and was told no. If you are a furniture store and you have things are display then you should have them ready for the customer. If not, then take the display down and say it is no longer available. This is misleading to the customer and false advertisement. I will never shop at Ashley's again. I will take my business to other furniture stores. I have never experienced going to a furnitire store and cant purchase the furniture because someone else purhased it first
I was shipped a couch that was broken. I ordered a 4 piece sectional, 3 pieces came damaged. We have had the sectional for 6 months now and it's still not fixed. I called and asked for a replacement couch, the rep said a manager will call me back. It's now been 1 week, still no call. I have been told now 5 times someone will call me back.. No one ever does. So terrible, I wish I never purchased from them. So finally got a hold of someone last July. I was told they would be sending a replacement after the new year. So i called them a few days ago to check the status. I was told someone came to fix the couch which they did, however the couch is still not right so they are not replacing. Will never purchase from Ashley’s again.
I was approached immediately and helped find what I was looking for. Very friendly and courteous.
Bought a dresser that had to be ordered. Came in about when promised. Day after delivered found a drawer was defective. Called Ashley and they said they will order the parts, have shipped to our house then we should call to have repaired. More than a month later still no parts so called and had to request a mgr after snooty rep kept saying wait for parts. Now we are requested to replace dresser as we are tired of waiting and no one seems concerned.
If you're looking for a great complete customer service experience Ashley's on Blanding Blvd is NOT the place! it was fine when we paid but after a over 2 month wait our furniture came damaged Shawn the manger is definitely not the person to solve a problem even Christy one of the customer service managers who offered $60 for the inconvenience and said that she could order another table but wasn't sure how long it would take and then it was Sandra at corporate, the game changer and life saver, she apologized and and got us a replacement table to our house and set up within HOURS!!! Thanks Sandra and please teach Shawn, Christy and your Area manger Drew who never returned my phone call how to run a business
Great experience at this location. Rodney is awesome to work with quick, straightforward, no b.s and the man knows his furniture
After not being able to get adequate assistance from Rooms To Go, it was refreshing to be not only greeted at the door but to be assisted fully. Debra was amazing, she was attentive, funny, and very helpful.
Phenomenal sales experience and the product is wonderful. The delivery was excellent and did an A+ job.
Ok
Ms.debhora cox was the best she was hands on and had an anwser for every question this we asked
Deb was great
Its very nice all the inventory is amazing 1thing tho if u don't wanna spend too much don't even bother going in.. Its expensive but worth it...
Great experience.
Very nice music store right off the interstate
Okay customer service
I wouldn’t even give you a one star.... let’s not tell people when they’re getting their furniture and push the dates back and back and back and NOT CONTACT THE BUYER. You guys are horrible.
Unbeatable customer service Darnell made purchasing our couch such a great experience for us and our 3 sons. We found the perfect one and it's SO COMFORTABLE!! So if you go there make sure to ask for Darnell if you want to get a great buying experience.
I love their furniture and the vast selection they have, but delivery/times is pretty bad Placed my order and was supposed to be delivered 2 weeks ago and I have yet to get an update, one chair was chipped badly and they have yet to replace it or reach out to me about it (I bought it new I want it in new condition)
I bought a full bedroom set in NOVEMBER, because my cheap Ikea bed frame that I bought years ago completely broke and I've been sleeping on an uncomfortable mattress on the floor since. $4000 later and I'm still sleeping on the floor in almost FEBRUARY now. I request updates over and over and nobody responds. I love the aesthetic of Ashley's furniture, it's beautiful, that's why I didn't mind spending so much on a bedroom set. But all they seem to care about is the money and not so much actually giving you the furniture.
If I can give zero stars I would.
Would advise not to go here.
This is a nice store nice furniture but I suggest you get your own truck to pick up your own furniture because if you wait for ASHLEY FURNITURE to deliver you will wait forever all I ordered was a mattress and box spring would you believe Novemeber 18th as of today January 5th 2021 I have not received my furniture first they gave me a date Dec 2nd 2020 NO FURNITURE then Dec 30th still NO delivery THEY'RE STILL WAITING ON IT AND WHAT MADE IT WORSE 👎👎I had to ALWAYS call them they never called me TO TELL ME A THING still no sign of a delivery they said they're still waiting on my mattress .I gave up cancelling my delivery I had to cancel my family coming over to spend the holidays . I was very dissatisfied and disappointed with this company they are good in name BUT BE WARNED (PREPARE TO WAIT).
Love it ,good prices,products and style
I was in there to buy a dining table for myself and I did application for credit and whoever they do it from gave me the biggest run around in the world so I end up going to offer up to get a dining table
Shaun was awesome an very knowledgeable his energy was great from the time we walked in the door.
Katie and Chris were so helpful. I've been looking for a month for furniture, Katie worked with me and finally found what will work. Thanks for your help. I had the worst experience trying to get my entertainment center. It took 1 month for the order to be sent out, yet they sent the wrong towers. One was the correct color but wrong tower, the other was wrong tower and wrong color, next weekend they brought me the other tower that matches the other tower but the bridge was too short, called again and this is the 3rd week of wrong delivered products. On the next weekend they sent another bridge but it was a little too short, so I called again. This is where it get worse. Talked to SHAWN SMITH SALES LEADER, told him the bridge was wrong and was too short multiple times and he refused to listen to me and even laughed when I told him I was dealing with this for a month and told him ive missed 4 days of work on Saturdays. SHAWN SMITH SALES LEADER still laughed under his breath and pushed me along and said a MANAGER would be calling me by the end of the day. NEVER GOT ANOTHER CALL, NEVER GOT A FOLLOW UP, NOTHING. THIS HAS BEEN THE WORST EXPERIENCE I HAVE EVER HAD WITH A FURNITURE STORE. I WOULD NOT RECOMMEND ASHLEY FURNITURE TO ANYONE. I WOULD RECOMMEND ( ROOMS TO GO,) ( AMERICAN SIGNATURE FURNITURE ) BUYERS BEWARE!!!!!!!!!!
Lobby this place
Josh is a good man took a major problem and made it right
Waited over 2 months for my furniture just to receive the wrong stuff. Extremely disappointed and sad. I will absolutely never order from here again. Also your delivery people are disrespectful as well. The man refused to take back the furniture and told me that I need to call customer service. This entire experience was terrible, first the guy I ordered with in the store left out my ottoman, so I had to take time out to revise my order the first time and now this. The head board was wrong, the dressers were a mess, the couch didn&'t come all at once. Keep in mind thus was my very first time ordering from here and this will be the last time.
Very nice quality for a reasonable price sales people super friendly not pushy and really try to help you find what you want ask for Randall and tell him Shannon and Dale sent you you won't be disappointed He's a class act
Horrible service after purchased. They’ve replaced my couch once, repaired it another time and still is horrible. All within a year. I’ve purchased couches from other stores and they’ve never had any issues so soon. They’ve lasted over 10 years. Also had issues with a dinning room set we purchased. They replaced the table. How is it possible that something new fails so fast. I paid off my furniture and I’m still not happy. Wouldn’t recommend this company to anyone. I’d rather have a local company make the furniture. These big names companies are just making cheap furniture at high prices, For a great profit margin.
Price so high
Brittany helped us while we were there she was very helpful ended up getting a couch loveseat combo very happy with it
Great customer service and the best furniture.
Associate spend time helping us make a purchase. Christina
This store is amazing! The sales person Darnell was great, he is always helpful and has answers to our questions. The manager Shaun really worked with us to ensure we were satisfied with our purchases and the price paid. Awesome service! We will definitely shop here again
Mr Randal was the best! so helpful with answering all our questions and letting us know what was in stock when looking for a sofa for our mom prices were better than expected
Worst customer service ever !! Manager Christy hung up on me instead of trying to fix the problem. They’ve charged me 17k and only half was delivered and half of that was broken . Now they refuse to speak to us or refund our money
Decent furniture and customer service@
(Translated by Google) I loved being in that place, very good attention from the employees (Original) Me encanto estar en ese lugar muy buena atencion por parte de los empleados
Their pricing is about $400 to $600 more than Rooma To Go. The salesman Shaun S just walked away from my wife and I after showing us some furniture without saying if we need anything to let him know. I really did not like the salesman talking smack with me as soon as I walked in about my Buckeyes hat. I talked smack back saying there is always RTG I can shop at. I feel the customer service is much better at RTG. The salesman there at least told me as he walked away if I had any questions to grab him or give him a call as he handed me his card.
Very nice customer service and quality furniture.
Bought a mattress here, had problem with pillow top popping up and coming lose from actual mattress. Tried getting warranty, but everything in warranty is for mattress failure going down or losing support. Plus you have to jump thru hoops to supply correct info. Complete waste of time. Go else where don't waste your money at any Ashley store. $1400 matress and still wanted $100 delivery. Cheaply made products and bogus warranty. Store was no help either. Again don't spend your money here. Better products out there at better prices.
Excellent furniture
She was very helpful and convenient
Great employees. Will sell our of stock with no delivery date.
Update: Ashley followed up and has replaced the items that were broken. Thank you, I appreciate it! Review: Sorely disappointed in the quality of the furniture. The slats that the mattress lays on had splinters, they were bent, and I have yet to receive the replacements. The delay is understandable due to COVID-19, but at least follow up and let the customer know. The dresser chest had 2 drawers that did not close properly. And there is an unpleasant smell coming from the wood. Lastly, as I was checking out, the salesperson went behind the cashier desk and asked to see how much he had "racked up" that day. Seriously?! Have a little bit of decency, sheesh!
Darnell hooked us up properly. The manager also did his thing. Recommend going to see Darnell!!!
Katie was a blessing to work with. The prices were good, then we found out they were giving a 4th of July discount. Quality furniture at mid range pricing. We will definitely be back.
Darnell made our visit to Ashley's 5 star. He was informative,helpful,but gave us space to look around and talk as a family. When we asked about the furniture protection plan he didn't give vague details instead he gave me something tangible-a handout with all the details. If your looking for a non-pushy,well-informed sales expert Darnell is your guy. He understands you don't have to stalk a customer to serve them well. He was great! Be sure to ask for him.
My wife wanted a couch from their, sales person did not like it when I spoke up they use glue board to build no quality looks cheap canceled order asap but that's my opinion
Very good service.
I would give them 000 stars they told us our furniture would be delivered on 6/2/20 Here it is 6/4/20 no furniture & no decency to call us..Never again.I'll stick to Badcock!
We had the pleasure of working with Darnell Davis. This was by far the best furniture buying experience we have ever day. Darnell was very attentive, knowledgeable and very personable!!! I would highly recommend Darnell To anyone who is in the market for furniture.
Ronnie was awesome. Extremely helpful. Made our shopping experience quick, easy and pleasant
Jessica or jasmine at the scheduling department was so rude and unprofessional after she schedule me for split delivery and never followed up and then got an attitude with me for call about my furniture I spent over 3k Of my hard working money to get treated inhuman !!!! Never again!!! If I was to buy furniture again From Ashley I would ! just not from the Blanding location in Jacksonville FL beside Bestbuy! If you want something from Ashley just take the drive to riverside at least you’ll get treated as human!
Found what we were looking for and they were open
This store probably has some of the best customer service I have ever experienced. My husband and I purchased a sectional from here. Unfortunately the material for some reason began coming undone on multiple cushions and backings within TWO WEEKS of owning. We went and spoke with the store and they did a flat exchange and shipped us a new one for no additional fees. Unfortunately when that second one arrived, the frame was damaged and fabric was not aligned correctly. We went to Ashley Furniture the next day to show them pictures and they worked with us to find a new couch and did not charge us a new shipping fee AND delivered on a Sunday! We now have had the couch of our dreams for about 1.5 months and it is EXACTLY what we needed. The manager and store associates are all so wonderful and personable. Despite our initial rough go with product from the warehouse, we will definitely be buying our future furniture from here!
LOL! Truly we LOOK very young, perhaps she thought we couldn't possibly buy anything? However, months ago we spent our money somewhere else because the "furniture sales person" approached us and said verbatim "yall can't just be up in here lookin at furniture" lol.... yea okay.
Warm and friendly
It's a waste of time to visit this store if you need furniture now.
For a long time I've been looking for one piece of furniture, I finally find it at Ashley's online I love my sectional I could be more happier if you take your time u will find what you looking for at Ashley and pay way less money for the price. Believe me❤️❤️❤️
DO NOT BUY THEIR PROTECTION PLAN. Their furniture is low quality and when you buy the protection plan they just deny your claim when you try to get it fixed. The sectional is only a year and a half old and has many holes in it just from sitting on the chase. The protection plan is supposed to be 5 year. Now I'm out the $500 I paid for the protection plan as well as having to pay to have my sectional fixed myself. Their sales people are liars.
Had a wonderful experience at the Ashley home store. Purchased a bed. Good price and exactly what I needed. The salesman Darnell Davis was extremely helpful. Not pushie like most salespeople. But right there when needed with helpful information. Ask for him for a positive experience. You&'ll be satisfied.
Truly love this store. I always get excellent service, and today was no different. I have been fortunate to have had Israel Rivera assist me again. He is a true gentleman, knowledgeable, friendly and always goes above and beyond. This time I needed help regarding a previous purchase that was recently damaged. As usual, he gave me all the information I need to contact their furniture protection plan. I feel confident that my concerns will be addressed and look forward to making more purchases from Ashley in the future. 👍🏼
Very poor service department on repairs said was my fault when bed broke and Wouldn't fix it
James Boehnline made it quick and easy. I will be back! Thank you James!!
they have great value on furniture
Ronnie was outstanding. He was patient, knowledgeable, and a pleasure to work with. We look forward to him assisting us for any purchases we make at Ashley on Blanding in the future.
Khoury Walters is who helped me from the time I walked in the door and he walked us back up after the purchase was done . we spent about three hours in store making sure we walked out with exactly what we were wanting and he helped use achieve it at the BEST price possible one that I knew I could do with a baby on the way and just recently buying our first home . He was beyond sweet and helpful and completely understood our life store and worries. I can not thank him and everyone who had any part in our purchase enough for all your help ! I am more than excited for our new furniture and a brand new clean couch for my baby girl to nap on ! Thank you Ashley Furniture
By far my best experience in a furniture store !!! Taryn really cares about customers and fulfilling their every need to get the right furniture home . She was continuously smiling , very intellect , helpful , informative hands down all around great customer service will recommend any and every one who visit this store to see Taryn
Ashley Furniture is definitely the place to buy great furniture at fair prices. My wife and I LOVE our new couch! Our sales associate, Khoury was very helpful and knew his stuff. He made the whole process very easy and answered all of our questions, providing us clarity and peace of mind. If you want great quality furniture that holds up and looks good in your home, then Ashley’s is your place to go!
Best furniture in town is right here folks. James was very helpful and informative!
I went and was greeted by James upon arrival. He was great! Helped me with everything and made what I thought was going to be stressful a very easy and stress free experience. He was able to show me what I wanted and walk me through every step. If any one is reading this just ask for James when you get there. You won’t regret it!
James is the best! He is so helpful and informative. He really knows what he’s doing! No one LOVES buying furniture, but he makes the process painless and fun. I will never go anywhere else again. Buy from Ashley and ASK FOR JAMES. If I could give him 10 stars, I would!
Darnell Davis is the best! He was very patient with us, even went as far as moving furniture around so er could see different pieces together! We're very pleased with our service and purchase.
The store is very clean and organized. Kristy was very helpful in locating the pieces I wanted to look at.
Great quality of furniture and the best customer service. Mr. Khoury Walters at the Orange park FL location is the most knowledgeable person I’ve come across in furniture sales. Really went above and beyond to give me exactly what I wanted. I will definitely be back again for all of our furniture needs.
Kristy is always a pleasure and goes far beyond simple help. Very knowledgeable and professional with helping find that special piece. I would recommend her to anyone looking for furniture.
Best furniture buying experience I have had. James showed us all our different options, answered all our questions, and was nothing but helpful the entire time!
My experience was great...a friend of mine and I was looking for livingroom furniture and Salesmen Mr. Frank Drummer was awesome and assisted us to the very end of the sale... thank you
Had a great experience at Ashley. I was looking for a new desk and chair to be able to study at during my graduate program. James was a great help with this search. I would highly recommend this store to my friends and family.
I love Ashley in op! My salesperson Chris Larsen was the best. Got me in. Got me approved. And got me out.
I wasn’t sure what to expect when I decided to move out on my own, it turns out I needed ALOT more then I thought and my man Chris Larsen helped me out big time! Honestly I probably would have just got a love seat if it wasn’t for him haha. If you’re in the market for furniture visit Chris over at Ashley Furniture!
Great experience. A gentleman named James B (I cant remember his last name) was a huge help to my fiance and me. I would revisit this location again, and ask for James B.
They are always very professional and helpful. James Boehnlein is very knowledgeable and helped us understand the entire process and pick out what worked best for us. We highly recommend them
Great place to help make your house a home! James is super helpful and nice - 10/10 recommend! Ask for James!
James Boehlein is like the super man of furniture world! He will fly in, Cape and all, and make sure he satisfies you throughout the entire process! I can tell you this, I was truly satisfied working with Super James! 💪🦸♂️
We had the best furniture buying experience today. Khoury Walters was very helpful and attentive. I would request this sales person again for our next purchase.
Awesome store with awesome people! Great place to shop! Lots of mattresses to pick from! Friendly staff and excellent prices!
Always have a pleasant every time I shop. Christine was very helpful and did what she could to make sure we got a good deal.
We purchased a new bed set went in very undecided and found the perfect items thanks to a very knowledgeable staff. Helpful and not pushy. Kristy made it a very enjoyable experience! We will definitely be back!
Great Place to buy all your Furniture!! The staff was super awesome and great to work with.. I also had the privilege of meeting Kristy the store manager.. Wow!! Super Awesome lady! She just came over to check on us to make sure we had everything we needed... I will definitely be back for more furniture!!! Thank You!
The manager, Christie, is a delight. I love this store and staff. Will be making all future furniture purchases at this location.
140 delivery fee refused to put bed together. Refused to answer questions. Refused to refund fee. Liars. Go to rooms to go. Also most of the reciews are fake.
Great customer service! We were able to find the type of furniture we needed in the exact color we wanted. Our furniture came on time without delay. It was installed in about 5 minutes without any problems.
Let me preface this review by saying we have purchased furniture from Ashley before back home in Chicago. We have NEVER had a negative experience, until now. We recently purchased a home in St. John's but will not be officially moving in until June of 2020. My wife came down for 2 weeks well in advance of the Holidays to furnish some of the house so we could come down for Christmas and have family and friends to celebrate the Holidays with us. My wife found the living room set she wanted and facetimed me to make sure I was in board. When we asked our Sales Rep if we would be able to take delivery before the Holidays he absolutely assured us we would be able to. Looking back I think "of course he did because he wanted the sale." We went ahead with the purchase, which was not cheap, because we liked it but mainly because we knew we would have it on time. Had we known we could not, we would have shopped elsewhere. Fast forward, it is now Dec 26th and all we have is the side table we ordered. That's It! Promised delivery dates have come and gone. Between the date of order and now has been nothing but frustrated and angry phone calls on our part trying to get answers. The end result has been them just telling us what we want to hear in order to get us off their back..but still no results and still no furniture. Nobody seems to know anything including how to actually use a computer. The level of incompetence is very surprising when you consider the amount of 5 star reviews. Again, we have never had this issue in Chicago ever and it has really surprised us. Today they have again promised us a delivery date. This time for this Saturday 12/28. We leave to go back to Chicago on 1/2 not to return again until June. We are quickly running out of time so fingers crossed..lol. We would never tell people not to shop somewhere as we are business owners ourselves but I would definitely warn people to ask questions, get everything you can in writing and expect things can and will happen! Happy Holidays! Update: Furniture was finally delivered on 12/28. So far so good. However, the $200+ table lamp was not delivered. My wife was told it would be ready for pick up in the store today, 12/31. My wife went to the store and guess what? Yup. No lamp. It is sitting at the warehouse and won't be in the store until Friday when we will have already left town..which they already knew by the way. So now my wife is having to drive over to the warehouse with fingers crossed that the lamp will actually be there. I have to give props to Ashley back in Chicago. Never, ever have we experienced this much frustration with them or the blank stares and scripted "I'm sorry for the inconvenience" we have gotten from everyone at this location. Your "sorrys" do not make it any less inconvenient and your automated responses as seen below are a joke. If you truly care about your customers then do your best to reach out and take care of them. You lost us as future customers but maybe you can salvage others.
Really good deals can be found here
Staff was friendly and not at all pushy. We were in and out quickly. Delivery time was sooner than expected. Would highly recommend this location.
I got charged for delivery when I was told I was not going to be. In the 9 months my salesman had been there they had never offered this according to him. I guess they still weren't offering it. And then wrong size footboard arrived when it got there
Friendly atmosphere, always someone there to help you. Good prices.
Great experience. I was greeted at the store by Israel and he allowed me and my husband to browse and was very responsive to our periodic requests for information. We didn't purchase anything that day, but I returned a few days later and Israel helped me pick out my new living room. I also received the military discount. It didn't take long to write up the ticket and I was out of there. Again, great experience and I'll be returning when I'm ready to redo my home office.
Had a lovely experience and Tyler was extremely polite and helpful. Just wish the couch I ordered, 5 days before the black friday sales, was in stock. I will have to wait at least 3-4 weeks for the couch to come in.
Furniture is overpriced, in my opinion. The lady that assisted my husband and me was well, ....above my pay grade? I didn't enjoy my experience because of the vibe put off the clerk waiting on us. Will not return.
I purchased a beautiful bedroom set at Ashley furniture about three months ago along with a mattress and box spring. There are no returns on any of the furniture, which is unfortunate because after we got the mattress it wasn’t as comfortable as we thought it was and would liked to have at least exchanged it. The day the delivery men brought us the furniture, they tried to deliver a dresser to us with a broken leg, luckily we saw this and refused the piece. It took about two weeks before we were brought a new one. The bed has now broken and cannot be repaired. The mattress and box spring seems like they are too big and heavy for the frame of the bed. The wood along the bed frame that holds the boxspring has completely sheared off and the mattress has now caved in on both sides of the bed. The furniture is not made very well. Hoping for a good outcome once I call regarding their warranty.
Wonderful experience here tonight. Amazing furniture at a great price. Darnell worked with me, couldn't of had better service. Came in just to look, left with the couch and bed of my dreams.
(Translated by Google) That financing tho (Original) Dat financing tho
I really love Ashley HomeStore and I love the baker's racks and the dining room tables a lot
Ask for Estelitta aka EJ.. She is the best..
The lady that assist us was very nice and they had a pretty nice selection here
Very nice store, and Israel Rivera makes you feel just like family!!!
Wow.. I just bought a new house.. Was gonna come to Ashley furniture to furnish our house..new everything..3500 sq ft house..after reading all the reviews...i'm going somewhere else to buy...
I highly recommend not purchasing from here! The Furniture looks great in store, but when you sit on a couch 3 months after buying it and the base of the couch breaks, that’s not good! I only weigh 185 That’s not the worst part. You go in and talk to the store and they say there is a 1 year warranty, so we enter a claim. So I am now still waiting for a tech to come out, a month after claim was entered. Was told several dates, all rescheduled and now I was told today I was given a bad schedule date and they need to reschedule, as the tech is not in my area! I get frustrated on the phone and the girl says find someone else to fix it and hangs up on me!! Beyond Frustrated Think before you buy here!!!!! As of today 10/19, they sent someone out to look at broken couch, just to agree it was defective and could not be repaired! Was told they will replace it, but I would be stuck with broken couch and it is my problem to dispose of it. Even then no follow up and no new couch! This place is insane
Susan R. was great!! She was very knowledgeable on the furniture it each section we visted! She was professional, kind, and very helpful! Thank you Susan! We will be back and personally ask for you!
Frank Drummer is the best at Ashley furniture at Orange Park location he treated me and my husband like family he made sure we were satisfied, and got great deals, we were so happy before we left the store. Thank you frank.
Frank drummer at the orange park location is such a blessing, he not only helped get us GREAT SAVINGS!!!, He treated us as if we were family. All of my households needs were met!!! THANKS FRANK!!!!
Khoury was very helpful and patient. No pressure. In fact, I came back a few days later and made my purchase. Thanks Khoury!
We spent a substantial amount of time sitting on a sofa and love seat at the store and were told the products were American made which matters to us. When the furniture arrived the box and the furniture was labeled &"Made in Viet Nam&" and the pieces were not nearly as well padded as the ones at the store. Within 20 minutes of sitting on them the pressure on our legs and backs from feeling the wood frames caused us pain. Within four hours we returned to the Orange Park store and spoke with Kristy Grieve, the store manager. She, too, indicated the furniture was American made but when we asked her to look at the tags on the bottom of the furniture she saw they were made in VietNam. To her credit, she refunded all of our money except for the delivery fee which is understandable. What is not understandable is that the credit memo we were issued was never processed and, after 16 days, the credit company is demanding payment and insists they never received the credit memo from Ashley. It&'s bad enough that the staff and manageemnt doesn&'t know where their furniture is manufactured; it matters to some customers. It&'s inexcusable that Ashley hasn&'t processed a credit memo with a bank for more than two weeks as that impacts a customer&'s credit. This is NOT something a reputable business does and we will not recommend anyone shop with them.
James was outstanding with helping us find our dream bedroom set. He was informative, kind, and upfront with pricing. A great place to get good quality furniture, ask for James!
Don’t like going into a store and they just follow you. After about 5-6 mins, finallybthe guy stopped following us. Made a choice on a piece of furniture and the guy was friendly and helped us for what we needed and walked out, they have a good sale going on right now btw. Happy hunting for furniture
Great quality furniture with great financing. Friendly staff
Working in hospitality, I have super high expectations. Kristy not only went out of her way to show me different configurations of the sectionals but she educated me on the importance of furniture protection. I am amazed on how patient and professional she was the entire time and definitely will be recommending Ashley Furniture to all my family and friends.
This was a great shopping experience!! We didn't feel pressured or pushed.. I felt very comfortable expressing my likes and dislikes. James the sales person was accomadating and found exactly what we were looking for at a fair price.
Bought a beautiful nightstand with Tyler’s help. Left with a smile on my face, thanks Tyler!! You made my day x
This young man named Tyler was such a wonderful help to my husband and I. Without him, I don't think we could have ever picked a better living room table. Thank you so much Tyler, cant wait for the family to see it. xxxx
Susan Rivas was awesome! She was so hands on from beginning to end. I’m such an indecisive buyer but she was super patient with me and walked me through the process seamlessly. I’ll definitely be back to purchase more furniture from her!! She wasn’t pushy and gave me lots of time to think. She even graphed out the measurements of my space on graph paper and in order for us to have a visual of the furniture in the space. She ran around the store to find accent pillows just to give me a idea of my color scheme. She’s amazing go check her at the Orange Park location.
Tyler helped me choose the best furniture set for the best price ever!! I am so happy with it and could not ask for a better representative of Ashley’s HomeStore. I am in love with my new living room set! Thank you so much Tyler!!!
I love Ashley Furniture and with my most recent purchase, my salesperson, Katie Lockamy, did an outstanding job! She was very knowledgeable, helpful, and pleasant. Will definitely request her expertise and assistance with my future purchases!
I was assisted with my purchase by Katie Lockamy. She was an amazing salesperson, extremely patient and very knowledgeable on the items I was interested in. I will definitely be visiting again and purchase from Katie.
I was very unsure about this place. Then I met Kristy who completely put me at ease with her vast furniture knowledge. She answered all of my questions with experience of a seasoned veteran, but the open personality of a millenial hipster. Her deep passion for sequencing is fresh and outside the box. Keep up the good work Ashley Furniture!
I had a wonderful experience here! Kristy was so friendly and helpful! It was like she knew me and what I was looking for. I can be indecisive; I'm so happy to have had her help! We are thrilled with how everything come together at home. She is definitely your furniture guru!
Had an awesome experience working with James! He’s kind of handsome too! All around great experience!!!
Great Furniture, and a big thanks to Kristie Grieve for making my shopping experience perfect! Deffinatly will come back here thanks to her help!
Khoury was great! I really appreciate the no hassle assistance. Very knowledgable and personable😊 nice to be able to hold a general conversation without being made to feel like a number. Thank you, Khoury for a great shopping experience. We'll be back for that Tempurpedic!
We went to your store today had a great experience with Susan Rivas she was so helpful and very professional and knowledgeable. Today we were trying to get an Idea of how we want to redo our living room. We will be back and have Susan help us when we are ready to purchase our new living room. After this amazing experience we will be back and tell our friends too. Just wanted to say Thank you Susan we will be back.
If you need any help I recommend seeking out Khoury there. he was a huge help when I was shopping.
We were very pleased with the service of Khoury Walters. Excellent salesman!
Khoury did a fantastic job! Very knowledgeable and overall great! 10/10 experience!
Frank was Great! Very professional.
Purchased a nice love seat recliner, delivering was quick. Like all furniture stores, mark up is high on new furniture.
I paid for furniture a MONTH AGO. I was told it would be delivered on the 14th, then was called on the 14th to tell me, it will be the 19th , still No furniture. I am so disappointed. And to think I was going back to them to purchase those expensive mattresses that he sales guy convinced me that I needed for my back. NO WAY! I may get the mattresses but it wont be from Ashley HomeStore.
Rodney is awesome.
POOR customer service. Delivery people put a hole in my wall, and Ashley Furniture customer service team tried to send the Driver back out to fix it. Took months to get a professional out to fix it, and only happened because I fought for it. Between the delivery issue and professional coming out, I had a variety of calls from unidentifiable people, yet customer service team did not reach out to follow up on ANY of the progress. Customer service team is REACTIVE instead of proactive, thought their solution(s) was acceptable when it was sub par at best, and lean on customer to fix the company’s problem. I have two more rooms to furnish and will avoid this company.
The store is open right now, and I've called every published number and can only get through to the corporate customer service, which is closed. How is it possible that NO phone number connects to this store??
Was able to find unique furniture under one roof. Thank u!
Frank Drummer is the best. He helped me find the perfect living room set for our new home.
Avoid this location. Horrible service. This location gives Ashley Furniture a bad name. An employee by the name of Kristy Grieve’s referred to me as “Dude” when speaking to me on the show floor. The manager stuck up for this employee saying that this was normal behavior. This location is in need of a manager shakeup but until then avoid at all costs!
I have purchased many Ashley items over the years. Currently my living room, two of my bedrooms and my dining room have Ashley furniture in them. I recently moved and the headboard to my King Cavallino set broke ( Model #B291159). It is disheartening that you sell such expensive furniture and I’m being told because A) I did not purchase it from Ashley directly, I’m being penalized and parts can’t be ordered through you, which makes no sense. B ) Since the item is discontinued, even if I could order parts they are not available. That is just like buying a car from a vendor and the dealership telling you because you didn’t purchase directly you can’t get the part. This bedroom set is less than 5 years old, even if the set is discontinued, parts should still be available. If this is not able to be resolved I will no longer be purchasing Ashley furniture in the future. I spoke with Shandell who did nothing to try and help me, and Jessica who started to do the same but when I protested she was able to look the item number up and tell me it was discontinued.
Good customer service
I've purchased stuff here several times. Living room, dining room, mattresses. I've always been satisfied with the furniture and the service, but today they were soooo slow. I walked in at 7pm with the web page opened on my tablet and said "I want this bed and no financing is needed." At 8:15 I finally left with the promise that the bed would be delivered in *around* 36 days. Thirty. Six. Days. (Approximately... Maybe more. Maybe less) If Amazon can deliver a bed (albeit unassembled) to my house tomorrow for free, why does it take Ashley 36 DAYS to deliver a bed - for an extra $125? For fun, I did some research. Google says that the average 'old west' wagon train traveled about 20 miles per day. I found a website that would draw a measured circle for me on a map with Ashley Furniture at the center. In 36 days, at 20 miles per day (720 miles), Ashley could deliver my bed with a horse drawn wagon - Oregon Trail style - (provided no one died of dysentery, of course) from COLUMBUS OHIO. Bottom line - it's the bed my daughter really wanted, and the staff were incredibly nice and friendly while I waited over an hour to sign 3 pieces of paper, so I bought it. But I'm not sure if I will do it again. I will try to update this when the furniture arrives regarding quality.
We were assisted with our purchase by Frank Drummer. He was an amazing salesperson, extremely patient and very knowledgeable on the items we were interested in. We will definitely be visiting again.
Found perfect sofa/loveseat here at Ashley HomeStore. Thanks to Randall!!!
Wide variety of items to choose from. Customer Service Representatives are very welcoming and accommodating.
You can really get good deal out of here
My first delivery was delayed by 3 hours from the scheduled time that I was provided. The furniture came in damaged and I was told by the delivery team that a request would be submitted to replace the damaged items. When I called Ashley's customer service, I was told that the damaged items were never reported. I also cancelled my furniture protection plan and was told by the insurance provider that they had sent the cancellation to Ashley's on 6/10. I called Ashley's customer service yesterday and was told they never received the request from the insurance company. After 3 phone calls, they were finally able to find it. This was one of the worst experiences I have ever had I would not recommend purchasing your furniture from this store.
Salesman Randall is AWESOME!!! Works hard to help his customers!!!
Do not buy from Ashley!! It will be a nightmare as we have had so far! Company doesn’t stand behind their product! Even if you pay the money for the extended warranty. They want you to do all the leg work! If a claim is put in you will not get a phone call. You have to keep calling them! Add that people on the phone are just plain nasty. All they care about is taking your money and will never do the right thing. I have spend 1000’s of dollars and never will spend another dollar. I will say again do not buy from this company!!! Our couch is 6 months old and just falling apart! All they want to do is send us parts to put on and chance out. I will not stop on these reviews. Going to the better business and ect. Come to a point that I’m ready to hand this over to our lawyer Jason Wood
SERVICE WAS TOTALLY AWESOME AND VERY REFRESHING! THE SERVICE PERSONNEL WERE ON POINT WITH PROVIDING EXCELLENT SERVICE. THIS WAS MY FIRST EXPERIENCE IN THIS STORE AND IT DEFINITELY WILL NOT BE MY LAST!!
Had a great experience today with Khoury. He was friendly and had great suggestions. I will be back again.
A lot of styles
Alot to choose from.
Great service nice atmosphere at competitive pricing
Great people and great furniture!!
Nice selection. Didn't have enough color choice in item I ultimately selected for a family member. But overall happy with the purchase.
Friendly service and great deals. I love my Larkinhurst livingroom set. We are repeat shoppers.
Had just moved to Jacksonville and needed a new couch ASAP! Found Ashley Homestore and headed that way. Was greeted as soon as I walked into the store and introduced to my salesman, Bryan B. I told him what I was looking for and he took me right to it. This was on a Saturday and by Monday my new couch was sitting in my living room. He was very professional and courteous! Went back a week later for a new mattress and was given a 20% discount. Love Ashley and very much appreciate how they accommodated me!!!
Great product and great service. Sales woman was wonderful.
Do not buy anything at this store! My husband and I went for a bedroom set with two beds and we had to pick something we didn&'t really like 100% just because we needed it by a certain date and it was the only one available for that day; however, when the delivery people contacted me, they said that a piece was missing and therefore, they had to delay everything until June and that was the best case scenario. The person at corporate who we talked to was rude and told us to go fight with the store if we wanted.Awful! simply awful! Spend a little more money and go to ROOMS TO GO! when they were missing an item, they still delivered what they had and returned at a later date with the remaining item. Not the case with Ashley, they only do one delivery so you just have to wait until they are good and ready. NOT RELIABLE!In addition forget their financing, 29.99% interest rate, its crazy! and the manager will tell you that your bank checking account is need just for verification, but the truth is that they used it to take your payments automatically, the salesman and the staff are not even honest.They talk a lot to pretend to be friendly, but all they want is to distract you.Never again!
Super friendly and extremely helpful. Got the thing I wanted for a really great price!
Did not shop there today.
I really like their furniture
Khoury Walters helped us purchase a new living room set today. This guy is great! He let us look around without hovering, but was there when we needed him! He had solid advice and was very knowledgeable about the furniture. On top of it all he made such great conversation. A+ experience. I would recommend him to anyone.
Excellent service
Lori McLaughlin was awesome. Pleasant and peaceful shopping experience
We
I accompanied my son to look at some furniture. The salesman was nice and the store was clean as could be expected.
Khoury Walters helped us today. He did a remarkable job. Not pushy, very kind and courteous.
Khoury was great to work with!
I bought a chair and bed frame, to be delivered April 6 which is today. NO SHOWS I called and they said they it could be delivered today, so they said may e tomorrow. Sales man was really nice Darnell. But shipping is not good. I won't be buying from them again. So who knows when it will be delivered???? I don't mess around I am from Pa. If it does not come tomorrow. I go straight to rheir CEO. I do not play wait game. Laurel Morgart Unhappy shopper
furniture falls apart every time. Must have warranty.
The store experience was good. Staff was helpful and provided a decent purchase process. My challenge is the quoted timeframe for furniture to be ready. We were advised 3 weeks for EVERYTHING... we got a loveseat and a chair in 3 weeks, but our couch, the main piece, was pushed a week and then another week... so, we may get it sometime. This may be a common issue, just not one I have encountered, and I’m not a fan. Overall, satisfied with what we have, but still waiting on the arrival (sometime) of the rest of our order.
Bought what was advertised as a leather couch and loveseat. It cannot be leather as it started peeling within 6 months. When we brought the complaint up to them, they did nothing.
Three stars because they have a great selection and most of the stuff is pretty good quality.The staff here is one of those places were you walking in the converge on you and they want to follow you around and ask you questions and show you stuff and it&'s super annoying. So when I walked in I had to tell them to leave me alone which they thought was kind of rude I think however I don&'t need somebody in my face when I&'m trying to check out couches and furniture. Needless to say maybe I&'m shopping in the wrong kind of place I don&'t know. The prices here are kind of expensive but what I did find was that they are all negotiable. So if I got online and I looked up the item and it was a better price they would match it with a little bit of bickering and complaining. So I picked out my dream couch or close to it and paid money upfront which was just under $3500 for a sectional. For that I did not get delivery they were going to bring it to the warehouse and I had to pick it up there because the delivery was another $270 or something, yeah can you believe it? Anyway so they gave me a date which was about four weeks out and I anxiously waited and that date came and went in the next week I called and asked where my stuff was and they were kind of rude about it. They said the warehouse didn&'t get it and so they weren&'t able to for fill the order and I had to wait. I told him I was sick of waiting and I wanted to cancel And they tried to force me to use that $3500 to buy some other couch in their place which of course is not what I wanted and not what I came for. Long story short, they eventually refunded my money and I looked on the Internet found the same couch coming out of a store in New York City for $1000 less and they delivered it right to my house including taking off the plastic setting it up fluffing it up and making it look nice. Lesson learned, you can always get a better deal on the Internet.
Three stars because they have a great selection and most of the stuff is pretty good quality.The staff here is one of those places were you walking in the converge on you and they want to follow you around and ask you questions and show you stuff and it's super annoying. So when I walked in I had to tell them to leave me alone which they thought was kind of rude I think however I don't need somebody in my face when I'm trying to check out couches and furniture. Needless to say maybe I'm shopping in the wrong kind of place I don't know. The prices here are kind of expensive but what I did find was that they are all negotiable. So if I got online and I looked up the item and it was a better price they would match it with a little bit of bickering and complaining. So I picked out my dream couch or close to it and paid money upfront which was just under $3500 for a sectional. For that I did not get delivery they were going to bring it to the warehouse and I had to pick it up there because the delivery was another $270 or something, yeah can you believe it? Anyway so they gave me a date which was about four weeks out and I anxiously waited and that date came and went in the next week I called and asked where my stuff was and they were kind of rude about it. They said the warehouse didn't get it and so they weren't able to for fill the order and I had to wait. I told him I was sick of waiting and I wanted to cancel And they tried to force me to use that $3500 to buy some other couch in their place which of course is not what I wanted and not what I came for. Long story short, they eventually refunded my money and I looked on the Internet found the same couch coming out of a store in New York City for $1000 less and they delivered it right to my house including taking off the plastic setting it up fluffing it up and making it look nice. Lesson learned, you can always get a better deal on the Internet.
This store is a joke. I bought a sectional, paid for said sectional, and they texted the day to say it was no longer available. This is a minor inconvenience that can be forgiven, but giving me the runaround to get a refund and saying it will take close to three weeks is absurd. Please do not trust these people with your money. Go elsewhere.
Large selection and great . Ask for Darrell, he'll take great care of you.
Staff was super helpful. Lexus made our experience pleasant and smooth. Would come back and work with her again. Thank you Ashley's on Blanding!
Outstanding!! I purchased my dream bedroom set!! Gorgeous!!
I had a great experience walking into Ashley's. Amazing service, no pressure from salesman, very professional! Rodney is an amazing person well knowledgeable about the pieces I was looking for! Thank you.. will definitely recommend
I ordered a dining room set from the Ashley HomeStore in Jacksonville, FL in mid February. I was told I could have it delivered on March 6, 2019. I work during the week, so March 6 did not work for me. I asked if March 10, 2019 worked instead. That was a Sunday and they said yes. I received a call from Ashley HomeStore on March 8, 2019 while I was at work, so I could not answer my phone. Since I was not able to answer my phone on March 8, my item was not added to the delivery truck and I was told that instead of the March 10 delivery date, the soonest I could get my table is March 13, 2019. They also informed me that I will get another call to confirm my scheduling date. If I do not answer the call my item will be dropped from the delivery schedule again. At this rate I will never be able to get my item (which I was charged for) because I cannot answer my phone on weekdays while I am at work. I will never order from Ashley HomeStore again!
They tell you 20 times after you pay to inspect your items if you’re picking up because once you leave the warehouse Ashley will not replace any damaged items. (Conveniently weren’t told about this until after we purchased—lesson learned) But then the warehouse workers bring you fully taped up boxes and won’t provide you with blades to open the boxes (which we weren’t told about) Had to tear through thick tape with my bare hands. The sales lady also almost charged us $200 more for an item until we said something. Joke of a company that doesn’t care about their customers.
Quality to the furniture has gone down. I bought items in 2005....and bought in 2018. Had trouble getting my bed and couch after I paid for them.They love to change dates at their convenience....
Very helpful people, no pressure
Lexi from Ashley furniture was absolutely the best sales associate. She's friendly.. her suggestions and knowledge were was so helpful. Ashley furniture gets 5 stars from me....👍
Good stadf
Customer service after the sale!!! AND honoring and scheduling any repairs and issues to products purchased. When we purchased the "extended" warranty that we were told that the extended 5 year warranty covers EVERYthing EXCEPT dog urine..now, we are hearing that this is the last time seat cushion's will be replaced because we are outside of the year warranty AND AND your customer service rep asked the repairman if we were Large Overweight People?????????!!!!!!! Serioiusly? If your furniture is so crappy that a 250 pound person can sit on it for more than 3 month's without it failing due to poor workmanship...maybe you should not sell such crappy furniture! NEVER again Ashley Crap Store purchaser.
Love the furniture and Lexus was very helpful.
To pushy
Love love love
We've had this furniture a year, the full "leather" sofa frame has already cracked. The wooden frame has completely cracked down the middle. These are the worst quality of furniture We've ever purchased. $3200.00 later we got screwed big time. They lied to us at the store about being 100% leather. The couches were delivered and the loveseat was damaged. The warranty we bought better cover this or this review will be less than a 1 star. It will go straight to corporate. The salesman was nice but I believe what we were told was lies just to purchase this over priced junk. Buyer beware of Ashley Furniture. We will never purchase anything from them again.
DON&'T BUY ANYTHING FROM THEM!!!!!!!WellI&'m a very unhappy customer, I got two recliners from there, had it finances thru them and they said I COULD ONLY GET IT IF I PAY FOR A REFUNDABLE PROTECTION PLAN. And if I don&'t use it in two years I would get my money back, I payed the chairs off with in three months, And is it the worst made furniture ever, One chair fell apart, and the other one is falling apart, I have been trying to get my refundable protection plan back, and now they tell me we don&'t give refunds we use it toward more furniture, WHY IN THE HELL WOULD I BUY MORE FROM THEM WHEN THIS OTHER SHITTY FURNITURE LASTED LESS THAN TWO YEARS, I have been trying for three months to get my money back, So the guy yesterday told me, FROM THE FINANCAL DEPARTMENT Well we get people to buy this to GET THE MONEY, I said I want my REFUNDABLE MONEY, He said his manager BRIAN said we don&'t do that, They only got one star I would give them a zero if that was an option, DONT MAKE THE MISTAKE I DID AND BUY SOMETHING FROM THEM.
I was today at this store and buy some furniture.Me and my wife are so satisfied with salesmen Khory Walters, very nice person, and doing his job very well
Expensive
Terrible customer service. We ordered our dining table, sofa set and a kitchen cart beginning of November. After waiting a MONTH with no calls or follow up from them letting us know our shipping details we finally went into the store and asked. We were told to wait even longer for them to deliver. So we waited about a week with no update from them. We HAD TO CALL and finally set up a delivery date for the sofa set and dining table which already came in and had been sitting there. At the time our kitchen cart had not come in yet, so we got a split delivery. Which ASHLEY shouldve recommended in the first place. We finally get our sofa set and dining table first week of January. Fast forward to today, Jan 18 2019... I call today because we were told our kitchen cart was supposed to be delivered here a week ago and we didnt recieve an update nor the item. So now I have to wait another 6 days for it to be delivered. My point is, I shouldnt have to call and babysit ASHLEY FURNITURE for when my items are going to be delivered to me. If I had never called and set up a split delivery, I would still be here 2 months later with NOTHING in my home. ASHLEY FURNITURE, please get a clue.
Sales pitch as I was leaving. Held me up in the door. Very uncomfortable.
The staff and this particular store was very helpful they went over and Beyond I take my hat off to the professionalism that they showed on the way that they helped me pick out furniture and that they were patient they wasn't hovering over me like a vulture and they let me take my time and look through the store very helpful staff and I like to give a special kudos to Israel Rivera thanks for all your help
Great service rep, good deal. Estelita
Brittany at Ashleys furniture was absolutely amazing and so helpful… Made our trip so easy! So friendly and so helpful!!
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
