Ashley Store
Open today: 10:00 AM - 08:00 PM
The Ashley Store in Jacksonville, FL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Frank Drummer
Estella helped us find a couch for our new home and was a huge help!
Estella was an amazing help and patient as we made a decision!
Frank Drummer
Debra Cox has been very helpful and knowledgeable about Ashley products and her service was splendid. I will look for her next time I shop again at the Blanding store.
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Great customer service very knowledgeable . Estella
Estellita was very knowledgeable on all the items in store especially the mattresses. We told her issues we have with our body and she was able to find the perfect mattress that suits us.
Frank Drummer was very helpful!!
Frank Drummer was outstanding
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The shopping experience with Jonathan was excellent. His knowledge on the furniture and the conform to come was great!
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Estella was very helpful! Great customer service! Was told to make this review
Estella is great!
Jonathon is the best help you can ever wish for, thanks man
Frank Drummer!
Frank Drummer was amazing to work with! Thanks for all the help!!
Love Ashley furniture Estelle was an excellent sales person
Highly recommended great service very helpful
Valerie was very helpful and saved me a lot of money with all the different options. I was extremely grateful. Furniture in a pinch.
Joseph was very helpful and knowledgeable. He has a command for where what I was looking for in the store was located and made several suggestions making it a difficult decision for me to decide which I wanted. That was a good problem for me to have.
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Sarah was nice and helpful today. She made experience at Ashley's pleasant.
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Frank Drummer is the best.
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Estella & Debra where absolutely wonderful work with Estella stayed late into the night to complete the sale. If you stop by Ashley Furniture in Orange Park FL be sure to asked for Estella or Debra.
My parents are moving back and we made a trip in to help them furnish there new home. Debra welcomed us and helped us find living room, bedroom and dining room furniture. We looked at many places and came back right before closing. Estella took charge and closed the deal. Great service, very friendly. I would recommend Ashley's Furniture to all
Had a great experience and friendly service from both Estella and Debra
Estella was amazing! She helped us so much!
Jonathon was really helpful and knowledgeable. Helped me get my purchase completed within my price range. I would recommend.
Val was super nice, extremely knowledgeable, and very helpful. We got exactly what we wanted with no sales pressure. Awaiting delivery.
Frank Drummer is great.
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Frank Drummer was very helpful and knowledgeable.
Frank Drummer was amazing he helped us through the purchase process and was patient with me when I was thinking and rethinking the piece that we ended up buying thanks for a great experience!!!!!!!
I went to Ashley Furniture on Blanding and received amazing customer service from Frank Drummer. He hade sure we walked out of here with a smile. They have amazing furniture. My husband and I will be back!
Frank Drummer was very welcoming and friendly! Highly accurate with his work and couldn’t ask for any other representative!
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Estellita was a very helpful throughout the time me and my wife had in the store
Estellita
Ms.Estellita was incredible with her customer service. She took apart pieces of a sofa so we could really see it in our space! Ask for her- she is AMAZING!!
Frank Drummer Awesome Sells Guy😀
Beautiful store Jonathon was very helpful
Brittany was my salesperson and she took the time with me and helped me pick out the perfect couch!
Frank Drummer is the man! Excellent service. Did not over pressure and made for a comfortable shopping experience.
Just came in to look around but received great assistance from Joseph when I had any questions. The show room is very nice and neat it everyone there seemed welcoming.
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Joseph was extremely helpful during my search for a living room set. Looking forward to working with him during my purchase.
Went to Ashely’s today to look at a certain sectional that I’ve been wanting to look at for some time. Joseph greeted us and told us exactly where we can find what we were looking for. He was very helpful in giving us options for financing so we could choose an option that best fit our needs. He gave us time and didn’t make us feel pressured while shopping around. The store was clean and well displayed and easy to navigate.
Joseph was great at answering our questions yet gave us time to look around.
Estella was a great help ! She gave me the best tips and tricks for my new furniture
Stella was amazing, very attentive, enthusiastic and helped me decide which console table was best for me and my little 🫶🏾
Estellita was wonderful would highly recommend for furniture
Estellita was wonderful. Id highly recommend coming to her for furniture!
Val helped us with purchasing our new sectional and made it such a breeze. She was super helpful with the whole process.
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Estellita was a wonderful help !
Frank Drummer is amazing, great service and great guy
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Sherry was excellent and a great help!
Frank Drummer
Very helpful in trying to show me what I was looking for.
Estellita was a pleasure to work with.
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Estellita was fantastic and such a help in finding us looking the couch we needed and explained our options very well!
Val was awesome and helpful!!! Shes an amazing sales person and petdomnon general. Thank you for your help val
I had such a wonderful experience from this dedicated individual. Miss Estellita answered all my questions and was very helpful..5 starts all the way.
Val was amazing, very patient and knowledgeable! Go see her if you want an honest opinion and taste for design!
Thanks for all of your help Estellita!!
Estella's Excellent!!!
Visited the store today and Valeria’s warm smile at the door was very inviting. Valeria was amazingly patient and thorough in explaining store policy and purchase options without being pushy or overbearing. I will definitely return for future purchases
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very nice and not pushy. a pleasure to talk to while going over Ashley priducts
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Frank Drummer is en excellent salesman. Patient in his presentation, professional and helpful.
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Frank was great
Mr. Frank Drummer fantastic service!
Randall was very patient and helpful.
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Frank Drummer 100% best ever
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Amazing experience! Debra made the whole purchase super easy and fast. Definitely recommend asking for her.
Debra was such a great help, definitely recommend!
I had a very good experience shopping at Ashley Furniture store in Jacksonville Florida where a very friendly and polite and notable person assist me, Mis Estell Jones wore very helpful with what I wore looking for, i would recommend her to anyone.
Mis Estell Jones i had a good exprience with Mis Jones she wore very resperful and friendly. I would recomed her to any one that would like to shop at Ashley Furneture store in Jacksonvill Florida.
Esteellita was absolutely wonderful. Very knowledgeable, friendly, and helpful. Thank you so much!
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Ms. Estrellita was very pleasant and patient. Would definitely shop again.
Had a great experience.Estellita was very helpful. Will return.
Frank Drummer
Exceptional Service from Sherry Campbell, thank you so much for all your assistance and patience.
Frank Drummer
Great Customer Service!!
I talked to Frank and he was amazing ! He was amazing and very informative ! Made the experience worth it.
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Ms. Estellita was amazing. She was very knowledgeable and friendly. She did her best to find us exactly what we were looking for !
Estellita was amazing great job
Estellita helped us that day. She was so nice and patient with us. Definitely recommend asking for her when you go in
Estellita was so helpful. Great experience all around.
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Estellita was great
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Eatellita was very helpful. Will definitely be back.
Estellita was of great help to me in my search for furniture.
Frank Drummer was amazing!!!!!
Frank Drummer, is the man to see for your sales needs. Great customer care!
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Estellite was amazing with great customer service .I will be back to buy my dream front room set,thanks ,happy shopper Can
Estellita was amazing with my in person experience.
Estellita was great sale person
Gave my brother and me great service... thank you sarah
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Frank is awesome!
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Frank Drummer. Great customer service/friendly
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"Jonathan Anderson" nuff said!
Frank Drummer
Val was very knowledgeable, knew her furniture and knew where things were.
Today we stopped by to see about a couch and Valerie was amazing. She is very well informed about what they have to offer. Made the experience very pleasant would definitely see her again. Thanx a bunch
Frank Drummer
Val is amazing, not pushy and sincere. You can just tell that she wants what’s best for you. Thank you for everything val.
Estellita was awesome! Will definitely come back to purchase.
Estellita was soo amazing at the Blanding location I definitely recommend speaking to her when you go to Ashley’s she’s perfect!
Can not express how wonderful it is to work with Estellita. When we visit Ashley, we seek out her assistance she is professional and listens to our needs. Great job Estellita.
Randall was very friendly and helpful. I’d highly recommend him
Frank dummer is THE MAN!!! If you come here to get anything ask for him!!!! My 4th purchase through him!
Estella. She was very helpful
Estellita- very helpful
Frank Drummer, great guy very help full
I came in looking for a sectional, JAnderson was my salesperson he was so helpful and patient with me as I was looking between a few options it was a breeze. Thank you aging
Joseph Gordon was great!!!
Frank Drummer
Estelita was awesome , I appreciate her each time I purchase.
Sherry was amazing!! Provided world class customer service and answered all of our questions. Go see her
Great customer service super friendly and just a genuine delight.
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(Translated by Google) Esterllita very good service and excellent attention (Original) Esterllita muy buen servicio y una atención excelente
(Translated by Google) Excellent sterlingite.. perfect (Original) Esterllita exelente .. perfecto
Frank Drummer
Estellita was very knowledgeable, pleasant and not pushy at all. Very willing to accommodate us. Explained prices thoroughly. Also showed us other options available. Eager to work with us and get us the best possible price. Very pleased with our experience:)
Estellita was fantastic to work with!
Val was great! She was very helpful, knowledgeable, and personable. I highly recommend asking for her for your furniture needs at Ashley's at Orange Park.
Ms. Sherry was very attentive and wonderful! She helped us with our purchase and explained everything very through.
Ms. Sherry was amazing! Very kind and helpful through the whole process. She made the whole process so easy
So we were very pleased with our experience here at Ashley. Val was great with assisting us in choosing our sectional, as we went back and forth between three different ones trying to figure out what would be best for us. She got us all taken care of and was very patient . Additionally, the delivery team was professional and courteous. Would definitely recommend, and we would definitely consider using them in the future. 👍🏽
Val was really awesome, she helped us find the perfect sofa. She was super friendly and very knowledgeable and made herself available to answer all our questions.
Frank Drummer
Frank Drummer was very helpful.
Frank Drummer, Very helpful, showed us around well
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Satellite was very helpful with the information that we asked of her. We will definitely return for her help in the future.
Estellita she was helpful
Estellita very nice person
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Val was very helpful and answered all.of my question s
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Frank Drummer was awesome!
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Randall Tisdale provided prompt and courteous customer service. My experience at Ashley Furniture (Blanding) was not disappointing.
Frank Drummer
Val provided us with excellent customer service and her knowledge of the various brands of furniture was exceptional.
The salesperson, Val (Valeria), that helped me was personable and knowledgeable. She was very helpful and patient as I decided which coffee table and rug to buy. She was able to point me in the right direction to complete my living room. Overall it was a pleasant experience and I felt her recommendations were spot on!
I had the most wonderful Sales Associate here at Ashley Furniture and her name was Valeria. Valeria was well knowledgable and listen to what I was wanting for living-room furniture. She took the time to make sure that I was very happy in what I needed. One thing that I appreciated is that this was not a pressure sale. Thanks a lot Valeria. V/R Devon M Thomas
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Frank Drummer is the best !!!
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Escellita was a delight to work with. Very easy to work with and doesn’t try to push anything on you, wants a better experience for the consumer. Recommend anyone to visit this location to see her.
Escellita is wonderful! We will be back
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(Translated by Google) Frank Drummer (Original) Frank Drumer
Experience with Estellita was amazing.
Debra was great! Very helpful
Frank Drummer
Estellita - very helpful
Frank Drummer helped us! Great man will be back!
Frank drummer was very nice and helped answer lots of our questions!
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Estellita
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Estellita was wonderful with my us. We're happy with what we purchased. She was very nice to work with. Anxious for it to get delivered.
Frank
Estellita highly recommended she is a great help
Estellita, was very sweet and very informative. I enjoyed her service and will definitely be returning for future service.
Frank Drummet
Frank Drummer was extremely helpful and kind !!
Debra brought us directly to what we were looking for, allowed us the time to make our decision and was not pushy when we made our decision. Closing the sale was quick and easy. She was polite and professional.
Frank Drummer
Estellita, she’s a great performer. She helped with figuring out color schemes for our apartment, she didnt hound us while looking around. And we really appreciate her efforts!
Estellita was amazing helping us as soon as we walked in the door.
Frank Drummer was a great help !!
Estellita was very helpful and knowledgeable on the products we were looking for. Would recommend her to family and friends when looking for new furniture!
Estellita was wonderful in assisting with our needs. She listened to what we were looking for and attempted to give recommendations.
Estellita is a very good customer service rep. Good job I highly recommend her.
Frank Drummer is great!
Frank Drummer
Frank Drummer and Khoury Walter’s helped me out tremendously, and even provided BBQ. :)
Jonathan Anderson was so much help!
Helpful, sweet and kind. Very patient.
Frank Drummer
Brittany was so very patient while still attentive. Knowledgeable of products and services. Overall warm and inviting experience. So excited for my delivery!!! 10/10
Brittany was great! Very patient and informative! 10/10 love the quality and price of the sofa and love seat!
Estellite was awesome and answered every question that I had she was extremely helpful will be purchasing more items that I wasn’t aware of the first time
We worked with Estellita today at Ashley’s and she did a wonderful job on showing us different combinations of furniture that would work for our spacep
Estellita she was nice and helpful l recommend anyone who go to Ashley thank you so much for everything you did l do send my Friend to her.
Estellita was nice and helpful.
Estellita was very helpful
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Estellita was amazing! Great customer service! Will always come back to get furniture from her!
Estellita has great customer service very informative and helpful
EStllita very demure very sweet very kind
Great customer service to Estellita
Frank was very helpful.
The estellita was helpful and grateful
Estellita was very hhelpful.
Went in to browse and because of the great customer service it ended in a sale! Debra Cox was very knowledgable and helped us finalize a no pressure transaction.
Frank drummer
Frank Drummer made it an easy and enjoyable experience to buy our furniture … a pleasant surprise!
Isatellita has been a great help to me. She went above and beyond to get me a bed, but the bed I chose was not in service for production. Thank you Ashley for the great product and excellent customer service.
Estellita was great! She took care of my family quick and was very friendly the entire time!
Estellita was helpful and knowledgeable. Thank you!
Estellita was very helpful! Thank you!
Estellit was helpful
Estelmita Great service helpful
Frank Drummer was awesome and very helpful!
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Estellita is great! Very helpful, listens to you needs and very patient! I will recommend all my friends and colleagues to go see her at Ashley in Orange Park.
Great service from Escellita
Estellita was very helpful
Estellita was very helpful.
Great experience Jonathon was helpful
Wanted to give a good review on VAL she was so amazing and patient me and husband bought a poplar sectional and she was very assuring on the peices to make it work and fit in our living room we highly recommend her.
Frank Drummer was great. Very knowledge able.
Great service and know
Estellita, was Very nice and very helpful
Debra was helpful and friendly
Estella🔥🔥🔥🔥
Estellita❤️ It was a great experience!! Thank you for helping me🥰
Estellita was absolutely amazing Her spirit was kind and very professional.
Estellita was amazing when we entered into the store. She introduced herself & gave us all the information we needed for purchase when I am ready. Great Customer Service 👍🏾
Estellita was very knowledgeable and helped us locate what we were looking for!
Great in store experience, was very attentive and helpful! Would definitely recommend to all!❤️
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Escellita, was a great worker she help us get the information that was needed
Estella was easy to work with and made the process fast and easy. Excited for our new sectional!
Great job
Very helpful and informative. Helped me with a very successful purchase!
Frank Drummet
Ms.Estellita was awesome! She helped find what I was looking for and helped me.go through different financial options. 10/10 recommend her help. She's super friendly, personable, kind hearted and funny! Best experience at any Ashley Furniture around!
Frank Drummer was extremely helpful!
Frank Drummer! Excellent!
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Great experience, was very helpful.
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Satellite Great, Service she knew the store well and great company and I will be back to purchase something by the way
Excellent service and very helpful.
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Valerie - ROCKSTAR! She was able to accommodate us for our bedding needs; she went above and beyond (LIKE SERIOUSLY TO THE MAX!)
Thank you Jonathon !
(Translated by Google) Frank Drumming (Original) Frank Drummen
Frank Drummer was kind
Frank Drummer got my right in here, stop in for sure.
Randall T was amazing. He help us get the bed we needed. Thank again!!
Val was fantastic and very helpful!
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Randall is great. Helped me find exactly what i needed.
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Estellita- is great!!! She provided great information on the beds/mattress!!! She was very helpful!!!
Estellita - she is great! She is patient, knowledgeable and friendly! Awesome person and service!
MS. Sherri was awesome. We will definitely be coming back
Estestellita at Ashley's furniture store on Blanding blvd. was excellent. She was very patient and informative. I had a great experience with her. Thank you
Estellita was very knowledgeable and helpful and my furniture search.
Great advice and very helpful getting us what we wanted!! Estelle’s our sales agent!!
Estellita was very friendly and knew her stuff!
VAL wass so patient and professional with me today while showing me different sofa selection. After spending time with her and experiencing how much knowledge she had regarding the furniture l will definitely return to make my final purchase.
Thank you very much Estellita for your great customer service
Estellita was very pleasant and helpful, she helped me find exactly what I was looking for. I will definitely come back and shop with her. Thank you again Estellita!!
Great service
Estellita she was very helpful
Estellita was amazing! Great customer service and very knowledgeable and personable!
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Frank Drummer was very helpful!
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Great customer service from Jonathan !
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Sherry is the best!
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I went to this Ashley, because I moved to Orange Park. Estellita was the sales expert who met me when I walked in. She did a fantastic job helping me pick out the perfect furniture for my new home. She helped me color coordinate everything, which is most helpful, because I'm not very good at those type of things. Thank you, Estellita
Frank drummer was amazing !! Awesome customer service !!!!
Cherie was a great help, very attentive.
Estellita was amazing! Highly recommend her
Ms.Estellita is a very nice and patient person She’s always gave us some good deals and she always welcome like family
Estellita was friendly and helpful. She's awesome .
Estellita did such an amazing job helping us pick out everything we needed! She was very knowledgeable about financing and what would work best for us. Definitely recommend her when you stop by!
Frank Drummer
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Estellita welcomed us with open arms and helped us greatly when making our purchase.
We had a wonderful experience with Estellita! She was attentive and explained everything wonderfully. Really helpful and experienced.
Sherry Campbell gave my boyfriend and me a great experience as she was very kind and resourceful. We will definitely be back to see her again.
My experience today was absolutely wonderful. Joseph was extremely patient and helpful. He assured that I was happy and comfortable with my purchase. His Customer service was outstanding. I will be back!
Sherry was so super helpful, patient and kind :)
Frank Drummer
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Great experience at this store. When we walked in, Deborah Cox greeted us warmly and was incredibly helpful. She took the time to explain everything in a clear and understandable manner, making sure we had all the information we needed. Her welcoming attitude and knowledgeable assistance made our visit a pleasure.
It was wonderful working with John! He was very professional and patient. John was able to answer all my questions and addressed my concerns.
Sherry Campbell was a delight to work with! Highly recommended!
Estellita is awesome!
The sales associate was very helpful and knowledgeable about the products
Estella was extremely helpful finding the perfect furniture for us.
Very good service, very attentive, answers any questions you have, I highly recommend this employee, if I could give more stars I would.
Estellita gave us excellent service and company as well as advice
Joseph was very helpful and had great taste helping my fiancé and I look for new furniture for our new house very grateful
Valeria was wonderful. Very helpful and knowledgeable. Excellent.
Valeria is awesome!!!! We just bought our first home and needed help finding a good sofa and dresser and she was so knowledgeable about the material. It was really impressive. It’s hard to find knowledgeable salespeople in stores who just aren’t trying to sell you anything. She was very mindful of our budget and helped us tremendously. Thank you Valeria! :)
Estellita, was extremely helpful and made my visit pleasant!
Estellita She was great sales person and gives you a lot of info on things.
Estellita is a wonderful salesman, she is warm, knowledgeable and delivered great customer service
Great experience at Ashley today! Ask for Frank Dummer. No pressure and very knowledgeable.
Frank Drummer was phenomenal! Appreciated his knowledge of the furniture
Frank Drummer
Val was my associate when I shopped at Ashley today and she was amazing. She explained my financing options to allow my best savings. She helped us make the best decisions on how to set the huge sectional we purchase for my granddaughters new home arriving soon. She completely explained the protection plan and I am so thankful for her assistance. She was so kind and respectful. I left today and will continue shopping at Ashley because of her. Thank you Val!!
Val is amazing! Listens to everything you say and is very patient. Helps you picture how you would like your furniture placed. Highly would recommend her for your next purchase!! ❤️
Estellita was amazing help me and my husband out with our house furniture thank you!!! She make sure we had all the correct information
Frank Drummer has great customer service🦾🦾🦾
My husband and I had a great shopping experience. We were immediately greeted by Mr. Frank Drummer. He was very informative and pleasant. He made sure all of our questions were answered. I love Ashley furniture. We were able to walk in and find exactly what we were looking for.
Estellita was so helpful from start to finish and answered all of our questions
Great experience. Excited for my new Tempur Pedic. Thank you Frank for all your help. Much appreciated.
Val provides outstanding customer service and care. As a Navy Veteran great customer service is my top priority when choosing a company!
Estellita was great
Estellita Very Kind Very helpful since the beginning, she met all my expectations in the moment for opinions in the purchase.
Estellita was incredibly helpful in guiding us to the perfect furniture for our brand-new living room. Thank you for all your help!
Estellita Very nice person, amazing person
Estellita was very nice and showed the great things the store has. We'll definitely come back.
Frank Drummer
Debra Cox was extremely helpful and patient with all our our questions and concerns. She helped us price out our selection and went over all the financing and protection plan in great detail. If you go into Ashley's go and ask for Debra...
When we walked in we were greeted by Sherri and after she introduced herself and asked what we are looking for…she said come find me if you need…go look around . Very pleasant. We loved a table and chairs and the bench that went along with it and we wanted to go to dinner to decide. Because of her amazing service we went back to Ashley furniture on the day she worked to purchase it from her. We did find something somewhere else that was a little less expensive but from her making us laugh and feeling so comfortable it was the right to do! So if you all need anything new for your house for furnishings we highly recommend her and Ashley furniture!
Estella was very helpful, patient & knowledgeable.
Frank Drummer 🔥
Frank was very pleasant and helpful.
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Very customer focused
Well-made furniture for a good value. Ms. Debra, a very nice home furnishing consultant, and I had a lot of fun furnishing my entire 2nd home in one long shopping spree. Excellent service!
Frank Drummer was incredible! He did right by me and my family and made sure we were taken care of. I highly recommend him for your furniture needs. He’s good people and will ensure you’re taken care of.
Frank Drummer was outstanding to work with!! Exceptional customer service!!
(Translated by Google) Frank Drummer (Original) Frank Drumer
Just received EXCELLENT service by Sherry this evening! Thank you Sherry for working with us on getting a good deal on our new PLUSH couch😊 AND getting us in & out for our dinner quick! 😋
Our sales representative was Val. She was absolutely amazing during the whole process. She was able to find good options for us. Highly recommend!
Estellita was informative and knowledgeable. She ascertained what type of mattress I preferred and what I hoped to pay and showed me mattresses in that style and below the price I intended to pay.
Today I went into Ashley looking to purchase a mattress Valeria Eikhvald greeted me as I walked in and asked what I was looking for I told her we talked about price range and she took me right to what I was in need of Valeria was well advanced in knowing all the details about the mattress and was able to answer any questions I had she was awesome ✨ such a great experience shopping for a mattress. 😀
Estellita was very helpful with our purchase. She was very friendly.
Estellita was amazing while assisting us with our mattress purchase. Great sense of humor and very friendly. :)
Estellita was Very helpful and informative.
Estellita has great costumer service and helped me and my husband find the best couch for our space!!
Val was our salesperson and our experience was exceptional. She found exactly what we were describing and was easy to work with. If we need additional items we will definitely ask for her.
Frank drummer
Val’s knowledge was refreshing and spot on. She was kind and helpful to me from making choices to bringing wheelchair back into the store. I’ve loved Ashley and still own a piece of furniture I bought in VA. I’m glad there is an Ashley in orange park FL.
(Translated by Google) Estellita, very kind, and explained each step of our purchase in detail!!! (Original) Estellita, muy amable, y nos explicó detalladamente cada paso de nuestra compra !!!
Frank Drummer
Jonathan was a great guy to do business with very satisfied
Frank Drummer was the best associate to work with today. He made our furniture search easy and was very nice through the entire process! Make sure to ask for Frank!
Estellira, Amazing ✝️
Brittany was patient, courteous, and went above and beyond to ensure I found the perfect pieces for my home. Their expertise and friendly demeanor made the entire shopping experience enjoyable. I would highly recommend Ashley Furniture and specifically Brittany to anyone looking for quality furniture and exceptional customer service.
Sherry was absolutely amazing. She helped me when i first walked in to the time i left. She was patient with my decisions and waiting. She also helped me and asked questions to make sure every thing went okay and ran smoothly even with trouble with certain things. Thank you Sherry!!
Frank Drummer
Estellita was amazing. Would shop here again with her.
Frank Drummer
Debra Cox was very helpful and friendly. Will ask for her next time I shop at Ashley's.
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Amazing experience! Brittany was our sales person and it felt like I was shopping with a friend. She took her time and gave me great advice. My furniture looks great and am very happy with my choices..
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Sherry was very helpful. Wasn’t to push or smoothing allowed me space to look but stayed close in case of any questions asked.
Khoury! Very knowledgeable and kind manager here!
Frank Drummer was AMAZING! so helpful and fun. Was very patient with our indecisiveness and helped us make the right decision! We will absolutely be back for more furniture, and will only be seeing him for our future purchases! If you are in need of some furniture with a side of fun, GO SEE FRANK! u won’t regret it! Promise!!
Estellita with Ashley Furniture is the best! Very helpful & sweet lady. Made our shopping experience painless.
5 stars for Mr frank Drummer Outstanding customer service
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Frank was helpful, knowledgeable and kind! Great experience!
Frank was very helpful.
Debra Cox was the nicest! And she was so helpful!
Awesome experience at Ashley furniture. Our salesperson Joseph was so kind and attentive with a great sense of humor. He didn’t pressure us to make a sale and he took the time to show us options that were perfect for our home. We ended up purchasing a sectional that’s perfect for us. Thank you again Joseph!
Joseph helped us out a great deal great customer service
Estallita was very helpful and kind from the moment we walked in the door. Quickly took care of my couch purchase, and made sure everything was explained and understood by me before finalizing anything.
Frank drummer
Estellita was wonderful. She was very patient, attentive and knew her stuff. Thanks Estellita!!!
Estellita has great customer service and was very helpful at during my visit.
Jonathan was so friendly from the moment we walked into the door. Didn't make us feel like a sale. More like friends.
Frank Drummer
Frank Drummer
I want to recognize Val. I went to complete my purchase of my bedroom suite on 8/24/24 I was met by Val who was very pleasant to work with. She helped me with my purchase. Additionally went above and beyond to help me with my previous purchase for 8/23/24 where the sales person forgot to mention a few things that would have helped my purchase and experience at Ashley’s . I made the purchase because Val made me feel like a valued customer. Thank you Val
Estellita was a wonderful person to work with, we would recommend, she is very professional and knowledgeable, we did a great purchase and very excited for our furniture, can't wait to enjoy it 🙏
Jonathon was the best ever! I really loved him
Jonathan Anderson helped us select the perfect collections for rooms we didn’t even think to add too. Amazing experience, thank you!
Great experience. Working with Mrs Estellita was a true pleasure. Thanks again 10/10 recommend
Jonathan was remarkable! Very precise and intuitive. Was wonderful with recommendations.
Val was amazing and very outspoken. Really polite and made my shopping experience feel like I was part of her family.
Val was the best! Helped us find the couch of our dreams! Very responsive when dealing with delivery questions :)
Frank Drummer
Frank Drummer
I received great service from Jonathan Anderson.
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Sarah was extremely helpful patient and personable. She made the shopping experience stress free and smooth! However, (unrelated to her) things took a left turn when Ashley tried to deliver my order with no confirmation or approval outside of the date I selected. When I called customer service I was told it was an automated error and because of it the date I selected and made arrangements for was no longer available. I was assured since this was an error on their end that it wouldn't be a problem for the delivery people to at least get it inside at no charge to me since the people I originally had to help me were not available on the new days that were given as an option. The delivery gets here and the customer representative did nothing to assist in rectifying the matter. My items are now in the garage instead and I am left with having to find a way to get it in the house. Had I not been assured they would help by bringing it in I could have made better arrangements. The company got their money and did not actually care about customer satisfaction or ensuring everything was properly taken care of. Updating to add. Product is poorly made, cup holders are not actually installed as they are supposed to be .
I just really enjoy Frank.
Frank D was great!!
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Frank Drummzr
Frank is a great man. Very helpful
Brittany was great sweetheart good salesman
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Debra was a great help thanks
Debra was a great help will diffently come back.
Estellita....she was very helpful
Estellita, Very supportive.
EXCELLENT SALES REPS!! My husband and I recommend this store and shopping with Valerie, Ashley’s Sales Rep. Her customer service exceeded our expectations. Valerie was a joy to work with. She is truly a seasoned professional in furniture. Thank you, Valerie!
Frank Drummer
Val was very helpful made our visit pleasant.
I read a few reviews here and honestly didn’t even know Ashley’s is a sales commission based store bc it sure did not feel like it. My experience with Valeria Eikhvald felt as if I went into just any store besides the personal touch. I didn’t feel pressured. It didn’t feel like she was making a sale. Definitely not like going to a car dealership. Those are the worse! She was absolutely amazing. Very knowledgeable. Explained things in details. Got my opinion. Our conversation was definitely not a sales conversation and I love that. No one likes a pushy sales person. I left with a purchase I went in for with her help and wisdom. I just wish my 4 dining table chairs were in stock bc I was ready to throw them in the back of my Tesla suv! LoL but I am looking forward to my delivery!
I had the most pleasant experience with Estellita. She provided invaluable information and her customer service was impeccable. A very valuable employee.
Frank Drummer
Frank Drummer. Great guy!!
Excellent ! Would recommend Joesph highly !
Frank drummer
My sales representative was Brittany. She was exceptional to say the least! I had a fantastic experience in every sense of the word and will definitely be back for all of my furniture needs. The store manager Jordan also was a pleasure to work with. Thank you both very much!
My husband and I bought new living room furniture. Debra Cox was extremely helpful. Kind, personable,friendly, and professional. Not aggressive and did not make us feel pressured. We went to 6 different places and none of the employees made us feel as comfortable.
Estellita was very helpful and patient with me
Estellita was very professional and helpful throughout the process.
Frank Drummer
Jonathan Anderson!!!
Brittany is fabulous
Estellita was fantastic. Very helpful and knowledgeable.
Estellita
My husband Jerry and I went to look for an adjustable bed. Valeria Eikhvald happened to be waiting at the door. She pleasantly greeted us & took us to the beds. She was professional, knowledgeable & very easy to work with. She sensed we were on a tight budget & spent so much time with us to try to get us the best mattress & base for the money. It was such a pleasant experience that if I ever have any furniture needs I will definitely ask for Valeria. As I said she worked any & all angles she could to make this work for us. Valeria we are so grateful. I felt as if she was an angel sent by God
Frank is great. Very helpful and knowledgeable. Thank you for your help.
Frank Drummer had an awesome time and very knowledgeable.
Brittany was amazing. She showed up a perfect amount of couches that were all amazing. She was super charismatic and nice. And she let us search on our own a bit too before coming back at the perfect timing to help us.
Brittany was an absolutely fantastic help! They have great options on furniture and financing. Very happy with my visit.
Estellita was super helpful, she had all the knowledge for the protection plan and steered me in the right direction for what I needed for my space.
Frank Drummer
Sarah was amazing and super patient!
Estellita took such care of my grandfather, she took us around and was very patient when explaining about products! My grandfather is very happy with his purchase! Thank you
Excellent customer service and great knowledge of products. Frank Drummer was fantastic
Frank Drummer
Sarah was great!
Sarah
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Deb Cox at Ashley Furniture provided exceptional service during my recent visit. She demonstrated incredible patience, taking the time to answer all my questions and guiding me through various options without ever making me feel rushed. What truly stood out was her willingness to go above and beyond, ensuring I found exactly what I was looking for. Whether it was helping with customizations or tracking down hard-to-find items, Deb was genuinely invested in making sure I had the best possible experience. Her dedication, kindness, and expertise make her a standout representative at Ashley Furniture. Highly recommend working with Deb!
Just got done working with Estellita and purchased a dining room table and a sleeper sofa. She was super sweet and helpful. Would come back to work with her again.
Estellita is a true professional. Her service was amazing!! Thank you, Estellita!!!
Jonathan was so helpful, explaining the details of the products. Helped us pick out what we were looking for from the Ashley inventory. Wasn't pushy at all. It was a great pleasure shopping at the store and the couch set looks amazing in our home. THANK YOU JONATHAN!!!
Frank Drummer was great to deal with!! 10 out of 10 recommend.
Frank was incredible 10/10
Experienced , pleasant and not pushy.
My experience was awesome.Valeria was very professional and she helped me with my choices for the beautiful furniture that I purchased. Valeria is very knowledgeable so when I go back to purchase my table to finish decorating I hope I will see Valeria for her wonderful ideas.
Valeria was very helpful and knowledgeable. We look forward to receiving our furniture Thank you
(Translated by Google) Frank Drummer (Original) Franj Drummer
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We came into this Ashley store knowing roughly what we were looking for, but wanted to see some things in person and look into financing options. Our rep Estellita was super sweet and helpful, and didn't rush us at all. She took the time to find different options for pieces we could match to create our dream office space. The no interest financing options through Ashley's Synchrony card are so wonderful when you're moving and have more pressing short-term expenses. Overall, we've always had a good experience with their furniture and service!
Estellita, was a great help and so sweet!
Frank Drummer is AWESOME!!!
Frank Drummer
Give Jonathan Anderson a promotion. His customer service shows that he will make a great manager
Randall was very professional and the perfect amount of salesmen. Wanted you to ask questions and be informed but not pushing the sale down your throat we are going to refurnish of living room and bedroom soon and it will be through him!!!
Frank was a huge help and great to talk to. We are about 6 months away from some of our purchases but we will be back thanks to Frank’s help and guidance. A true professional and a great human being.
Went to Ashley furniture Saturday August 17th to look for new furniture and found what I wanted so I went back Sunday August 18th to place my order and the lady that works there Valeria Eikhvald helped me out so much she is really good and so very nice I couldn’t of done it without her she knows what she’s doing that’s for sure.Thank you so much Valeria.
Estellita was excellent! She spent so much time trying to find the perfect fit for us. She never rushed or pressured us into anything. I highly recommend going to see her at the Orange Park location!
Frank drummer
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Frank has the best customer service go see him for all your home needs!
Frank did awesome!
Sara was awesome! My grandpa is 100 and she was patient and pleasant throughout our entire experience. Thank you.
My family and I visited the local Ashley's and we had the pleasure of meeting Debra she was amazing. she was very knowledgeable on what would be best to fit my family with animals. Very helpful.
debra was great!
Estallita was a great help
Estellita was very helpful
Frank is a friendly guy.
Frank Drummer
Estellita greeted me as I walked in the store and was very pleasant and knowledgeable about the furniture I was looking at. The entire transaction was easy and fast.
Estellita was great
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My first experience with Ashley furniture and Estellita was excellent. I was supposed to return to a different furniture store on 8/17 to purchase a living room set. However, I visited Ashley furniture on 8/16 with the intent to just look around. Estellita is such a good, knowledgeable sales person that I completely disregarded the previous furniture store. I highly recommend Ashley furniture, and thank you Estellita for the great Customer Service.
Estellita helped me, she is very understanding.
Estellita was amazing, great help
Estellita was so helpful!!! I came in with questions on my Ashley advantage card and estellita took the time to help me through everything!
Estellita. Was great. Answered all my questions.
Estellita was amazing at giving us a hand and had great recommendations to what would work best with our household. Would definitely recommend to others!
Estellita is the best salesperson i’ve dealt with here, great hospitality and great conversation. my family and i will be looking to buy from her every time we come here
Frank Drummer and Brittany Bedgood were very helpful, quick, and straight to the point. All the information and questions i had were answered. Thank you for my buy
Frank Drummer
Frank Drummer
I hope I am spelling his name right. Jonathan Anderson made me feel comfortable from the very start. I was already skeptical because I know how sales people can be. But he made us feel relaxed and didn't pressure us. We ended up getting what we wanted and not what someone told us we can have. He explained everything so well that we were completely confident by the end of our visit. Very nice young man with a very nice personality! If my daughter wasn't already engaged, I would introduce them to each other.
Mom & I stopped in and was greeted by Debra Cox. I 100% appreciate her willingness to help my mom look at tables and even measure it. I would definitely work with her in future.
I recently had the pleasure of shopping at Ashley's furniture for the first time, and my experience was greatly enhanced by Valeria’s exceptional customer service skills. She was very helpful in clarifying any confusion I had and provided me with a better understanding of my options. I highly appreciate her assistance. Thank you.
Thank you Ms. Estellita and Mr. Randall for your amazing customer service.
Frank Drummer great associate, very helpful, looking forward to doing business here!
Overall experience at Ashley was wonderful. Great staff
Amazing services and very kind
Frank Drummer did a great job helping me find the furniture I needed.
Frank Drummer
Frank Drummer
Jonathon was very helpful from the second I walked in. He listened to my concerns and was very patient with me. He helped me find the exact couch I wanted. Great customer service all around you won’t be disappointed!!!
Frank Drummer is one AWESOME SALESMAN!!!!!!
Salesman was great. Very knowledgeable and pleasant. Thanks Mr. Frank Drummond for your professionalism.
Frank Drummer
Mr.Anderson was very helpful and patient with me while I was shopping around for some new furniture for my place, he helped me pick the right couches and bed room set for my boys.
Joseph is a great person to look for if you come to ashleys furniture, He keeps in mind what ur looking for THE style and will also help u color match ur furniture hes very well spoken and is very patient if u go to ashleys FIND JOSEPH!!!
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Mr Frank was an amazing help at Ashley’s Furniture and made sure I left the store with merchandise I liked and not what he could sale me.
Kudos to Jonathan for being so patient with me and my family. You've got a customer for life.
Jonathan Anderson
Frank Drummer, took such wonderful care of me. Let me make my own choices. He has a wonderful personality and cares about his customers, which is rare these days. I love Ashley furniture and Frank made it that much sweeter.
Estellita was very helpful and attentive. 10/10
Val helped me a lot, thank you Val. Go see Val if you want an amazing service….
Very nice service and recommendations from Estellita! Thank you!
Val gave us an amazing experience while shopping at Ashley. Thank you for being patient and helping us pick out amazing furniture ( good quality for a reasonable price). Val listens for your style and based on your likes helps you design your house like you are working with an expensive designer.
Frank drummer was a very big help with furnishing my new apartment. Very knowledgeable and kind man. I 100% recommend him.
Estelletia really helped me and my wife out she took her time with us and let us way out all our upturns and helped us pick the absolute best furniture!
My recent visit was great esccelita really broke down everything and helped us find our dream furniture!
Frank Drummer
Frank Drummer
Estellita was our Ashley Consultant during our visit today. She asked us what we like and was very knowledgeable about the products in the store. She made recommendations based on our preferences and helped us figure out the material we are looking for. She was kind and helpful without being overbearing. We appreciate Estellita’s help today!
Estellita is very patient with us thank you for your help.
Estella’s was very friendly and helpful. A asset to your company. Will be back.
Frank the tank drummer is the man!
Frank Drummer was an amazing help today in helping us find our couch! Friendly, helpful and informative.
Estelita has been so cordial and caring with us. She even got me a wheel chair so I could move around the store. She answered all of our questions and her help was superb Thank you very much Estelita
Estella has been very helpful and a great salesman and very professional. I will recommend people to Ashley’s furnitures.
Frank D was great made want to buy a whole house full of furniture!!!
Estellita was very patient with me showing around and shes very kind
Estellita Thank you for the amazing service and the tour of the showroom especially the bed section thanks so much..Mrs Barber
Brittany was excellent and very helpful in walking me through my purchase! She has a friendly demeanor and was very knowledgeable of the different products and financing offered in the store. Definitely would recommend her assistance for anyone looking to purchase at Ashley!
Frank Drummer is amazing!!!
Estellita did a great job today!! Thank u for being kind and sweet !!! We definitely coming back over here!
Estellita is super friendly and helpful. I appreciate the time
Frank drummer
Can't believe they worked with MY credit. Jonathan A. knows his stuff. Thanks Ashley.
Mr Frank was a great help.
Really huge selection and super friendly staff. Thanks Jonathan!
Frank was absolutely amazing! He was extremely informative, very personable, honest, and went above and beyond to answer all our questions. He made the process of getting a couch easier than any other places we’ve been to. Highly recommend this store and definitely ask for Frank!!
I have been a customer of Ashley for a few years now and I had by far the best experience with a certain employee Jonathon. Jonathon greeted me very welcoming and made sure all my questions were answered and he did not make me feel uncomfortable nor pressured! I will be back to this location just for him. If you are in the area and want great furniture and great service ASK FOR JONATHON. Great job young man .
Frank Drummer was so friendly, great customer service!
Jonathan was very knowledgeable about a specific sectional I was interested in purchasing. He was not at all pushy and was very patient while I shopped around. He was very personable and made me feel like I made the right choice purchasing from Ashley for the first!! I have gone to many other furniture stores but I have never received customer service like this before!! If you’re at this location make sure you ask for Jonathan!!
Frank Drummer
One of the best customer service experience I have had. Very friendly and welcoming.
Today was great! Randall was super helpful, not pushy, and very kind. I will but furniture from him :)
We had the great pleasure of having Jonathon Anderson as our furniture consultant. We walked in and he asked what we were looking or shopping for. We informed him that we were looking for a living room set as well as dinning room and that we just wanted to walk around. He said ok if you need anything let me know or I will check up on you in a little while this gave us time to look and discuss among ourselves without the push and hovering (Great Job)! When we were ready he was heading our way and we were ready for him. He gave us the information we needed and we purchased what we were looking for. What a pleasant and fine young man! Ashley furniture great job in hiring a smart young man with great people skills as well as excellent customer service.
Had a very pleasant experience with Randall. He answered all questions and was very professional.
Frank drummer has excellent customer service.
Estellita was fantastic and gave us plenty of space and time to look but was always right where we needed her with answers to all our questions!
Estllita was great and very helpful!
Estellita was extremely helpful she took us around and helped us find furniture that would fit our space and focused on our needs. We will definitely be back for more.
Estellita helps us out everytime we go to Ashley looking for new pieces. Our favorite place to shop!
Estellita Very courteous, knowledgeable, and helpful. Excellent customer service.
Estellita is absolutely awesome. Very patient and helpful. Recommend her for every visit!!!!
Debra Cox was wonderful to work with ! Process was efficient and she provided lovely insight.
Buying was easy. Excellent help
we worked with Val and she was awesome. She was there to help with different options talking us through what best fit our lifestyle and was very patient when we came back twice trying to make a decision would definitely work with her again for future projects.
Estelle offers, great knowledge and she is very friendly.
Came in to browse. Estellita was wonderful! We will definitely be back to purchase.
Mr. Frank Drummer was a great consultant to work with. I was searching for a new mattress and he was extremely knowledgeable in that department. I searched multiple places but based on the Ashley experience he provided, I went ahead and stopped looking. Frank provided multiple choices in my price range and gave comparisons of them all. I left and thought of my options and purchased the Ashely Essentials 10in foam mattress online. The process was easy and my bed was delivered in a box right to me. I love it already! Thank you so much Mr. Frank! I will definitely come back to this location!
Estellita was very helpful .
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Selection is amazing and Jonathan was so helpful. I am definitely coming back to furnish my bedroom too.
Escellita was a great help and was quick on her feet 🥰
Had a wonderful experience! Estellita was so helpful and amazing. I definitely recommend her at your next visit.
Frank Drummer was awesome! Very personable and well knowledgeable on products and services.
Frank Drummer. Great customer service!!
Frank Drummer
Thank you Estellita🙏🏻
Val goes above and beyond to make sure you are fully satisfied when you go out that door. She has a talent in designing your house with right furniture based on your taste and color configuration. Thank you Val.
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Frank Drummer is the Best!
Frank Drummer!
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Nice and attentive staff. Not pushy, which we love. Joseph checked on us and made us feel welcomed while also giving us the space we desired while browsing. EJ was also nice on our way out.
Her Name was Estellita, (Es-tell-ita) she was the best Sales Rep I've ever experienced. She was very involved, very informative, and accurate with everything she spoke! 5 stars ⭐⭐⭐⭐⭐
Frank Drummer
frank drummer was excellent!!
Frank Drummer is awesome and very helpful!!
Frank drummer is amazing! So helpful and very kind! Would definitely recommend asking for him
Frank Drummer is an awesome salesman!!
Estellita was wonderful. She let me take my time trying each couch I was interested in. Great service.
Frank was great and so helpful!
Estellita was very helpful and has great customer service. Allowing us the time to choose what worked best for us. Thank you!!
Valeria was very helpful 07/31-update she was helpful to get the sell but she never discussed delivery. When I called to get the delivery date she advised 2-3weeks. Explained that would not work for us because we’re having a dinner party. Her response was oh well I should’ve told her that?? No, part of your job was to discuss and confirm that. Not just, to get my Money Lady!! She said should get back with haven’t heard from her since sell date 4 days ago!!!
Valeria was very helpful… she is great
My wife and I had a great shopping experience at Ashley furniture in Orange park with the assistance of your sales rep Debra. She helped us with picking out a new living room set reclining sofas, a t.v stand , coffee table and 2 end tables. Totally stress free. Thank you Debra
We experienced great service from Debra at Ashley's. It was a no push rush as we looked for new family room furniture. They had a good selection on the floor room but even more options available on line. We went to two other stores but came back to Ashley's for our final purchase. Debra was very knowledgeable and friendly. We got a great price and look forward to transforming our home with a new casual look that is updated, comfortable, and with couches that can withstand kids and pets. Win win, thanks Ashley's.
Debra was so sweet and patient with us. I picked a completely different set after spending so much time studying something else. She got us a really nice deal too and was knowledgeable about each piece. When you go to Ashley’s Blanding Blvd, Jacksonville, Fl ask for Debra Cox!!!
Frank Drummer was a great sales guy. Friendly and helpful!
Frank Drummer was amazing! Good looking man!
Sarah was awesome! So friendly and helpful but not pushy! We can’t wait for our new furniture to be delivered thanks to her help!
Frank Drummer is amazing! Been holding us down for 3 years now and we are ready for some newness. And Frank’s our guy! Amazing service.
Estellita was superior! She was so helpful and made shopping easy!
Estellita was awesome easy to work with real paciente
Frank Drummer provided amazing service making the customer feel as if he was family. Great work Frank and thank you.
Our experience with Valeria Eikhvald has been, hands down, the BEST EXPERIENCE purchasing furniture EVER. Her knowledge, professionalism, and willingness to go above and beyond is truly exceptional. I have been in sales for 30+ years and can truly spot a genuine salesperson that is NOT just interested in their commission. Please, believe me, you will NOT be disappointed working with Valeria. As a result of Valeria's excellent service we will be returning to Ashley Furniture to complete our home decor. Thank you Valeria!!
We found just the right sofa at an excellent price at the Orange Park Ashley store. The real pleasure was our store sales rep Joseph, he was patient, knowledgeable, and respectful. He showed us what we might be interested in, but wasn't pushy. Truly an excellent experience.
frank drummer was great
Estellita was a very great person help me out so so much
Frank Drummer
Frank Drummer
Awesome sales person great customer service
Frank drummer awesome sales guys
Estellita give me a great service , Thank you
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Frank drummer
Estellita was kind and was able to help find a chest that works for my home.
Estellita was welcoming and assisted me in finding a chest for my bedroom closet!
Joseph
Frank Drummer was great! Super helpful!
Frank drummer was great
Estellita is so kind! Conner her for your furniture needs! She is the best!
Frank Drummer was fantastic!!
Frank was really awesome to work with. It was great to talk to someone who was so friendly and inviting, it really made the whole experience so much less stressful.
I visited Ashley Home Store for the first time and was immediately greeted and assisted by Estellita who was so very patient and helpful. She took the time to answer all my questions and she even answered things I did not know to question. She made me feel comfortable and relaxed while showing me around the different departments and she is a jewel to have as a consultant! If you’re in the market for furniture visit Ashley Home Store and ask for Estellita…you’ll be quite happy you did!
Thank you so much Frank Drummer for being amazing associate. Thank you for all your help you appreciated. #teamstyrofoam
Frank Drummer
Frank Drummer
Estellita was great! Not pushy and extremely helpful!
Mrs. Debra Cox was very helpful, knowledgeable, and pleasant to work with. Took her time explaining and showing us different pieces that would fit our style and comfort.
Frank Drummer
Frank Drummer was super helpful and friendly!
Frank Drummer is excellent sales person
Debra in our Jacksonville store was wonderful to work with today, no pressure, just a wonderful personality and great setvice
Randall was great! Very approachable and knowledgeable about the furniture. Will be returning.
Recently purchased a bed at Ashley Furniture on Blanding Blvd. Estellita was wonderful to work with. Highly recommend her!
Amos O was great ! Thanks for the great service
Frank Dummer Awesome
Frank Drummer
Frank drummer Nice person great guy
I was assisted byEstellita. She was very professional and knowledgeable. She showed my wife and I bedroom sets throughout the store. She pointed out several options available (storage drawers /colors) in the beds.She knew her products and was very personable. We purchased merchandise from her and will recommend her to others.
Sales associate Deborah Coz was very respectful & allowed me time to furniture shop without hovering over me like some other sales associates I’ve felt with in the last. Very accommodating & professional.
Estellita was very helpful and had great service.
Estellita was very friendly and made my experience very enjoyable.
Frank drummer is a excellent consultant
Frank was awesome and help us out a lot. Thank you so much!
(Translated by Google) Estellite. Very friendly and looks out for your needs (Original) Estellita. Muy amable y busca a tus necesidades
Estellit, 100% recommended, a very attentive and very kind person.
Valerie was so helpful and well informed about Ashley and the furniture they sale. During a big time of transition for me and my kids she made this process seamless. I would highly recommend Ashley and would highly suggest seeking out Valerie for any of your furniture needs.
Frank Drummer is very personable and knowledgeable
Frank Drummer
Sarah was SO helpful in helping us decide on furniture pieces. I don't know what we would have done without her help! She was attentive and very accommodating in moving furniture pieces across the store to help us get an idea of room configuration. Also, Jordan helped us purchase a wonderful mattress and he was very pleasant as well!
We had a great experience with Sarah and Jordan. They were both very accommodating and took their time with us. Spent a long time making sure we were working in our budget and showed us all the best options.
I recently had the pleasure of being assisted by Debra Cox at Ashley Homestore and I cannot speak highly enough about my experience. From the moment we walked into the store, Debra greeted us with a warm and friendly smile, making us feel instantly welcome. Debra provided thoughtful recommendations that perfectly matched what we were looking for. They went above and beyond to ensure that we were satisfied with our choices, even rearranging furniture displays to help us visualize how different pieces would look together. Thanks to Debra we found the perfect piece for our home, and left the store feeling delighted with our purchases.
Mr Frank Drummer was very nice and helpful!
Estellita was amazing and really helpful
Debra Cox was very friendly and sweet.
Frank Drummer
Valerie was super helpful. We came in to find a kids' bedroom set we saw online, but she went above and beyond and recommended something even better. If you are in the marker, go see Valerie!!!
Our sales agent, Randall Tisdale, was very knowledgeable about the products available and showed us many options until we found the right fit for our home. The ordering and purchasing process was very efficient.
Frank was phenomenal helping out! He was super patient with me trying to figure out exactly what I wanted
Frank Drummer is an awesome sales person and you should totally come down to get furniture from him
Frank drummer was an excellent salesperson and was knowledgeable in prices and helped us with showing great priced bundles.
Satellite. Service was good.
Frank Drummer was knowledgeable and friendly! We really appreciated our experience while looking around.
Frank was great and detail oriented and extremely helpful!
Estellita helped us out a lot. My wife and I really appreciate it..
Frank drummer is the best. Ask for him he’s the best
FrankDrummer is a great sales person. The experience was awesome..
Frank drummer best salesman I have ever worked with highly recommend him.
Excellent experience! Highly recommend Val if you are in the market for furniture!
Sherry was very patient and helpful!
Frank Drummer
Frank!
Estellita awesome sales woman , gets us Excellent service . We will be back again.
Frank Drummer excellent service.
Frank Drummer, great sales associate, saving my some some money.
Frank drummer
Frank drummer was so helpful and curious
Sarah was great!
Frank was very informative. Will definitely do business again
Frank Drummer
Randall was very helpful and knowledgeable about all of Ashley’s Furniture and also gained knowledge on different leathers. Will be back soon.
Frank was the best!
Ms Jones was very professional, patient, and personable with us!!!
Estell was very helpful and I was very satisfied and I give 5stars
Frank Drummer is the best salesperson. Highly recommended.
Mr Drummer provided great customer service
Randall was very professional, good guy, would recommend.
Estellita was wonderful. She helped me so much.
Frank drummer
Sherry @ Ashley Furniture was absolutely amazing!! So kind, professional and very knowledgeable.! Highly recommend Ashley Furniture and the staff out in OP. Thanks guys for making our shopping experience easy and memorable! Love the entertainment center!
Estellita is fantastic. She is so helpful, and I definitely recommend her and Ashley Furniture!
Estellita. She was great. I did tell her I'll be back. Ty for your service. Melva
Frank Drummer. Great experience!!! Wonderful experience
Joseph was efficient and allowed us to browse the store without feeling pressured to buy.
Frank Drummer was so helpful & patient. Looking forward to my new mattress.
Estellita was great with us and we will be back.
Frank Drummer!
Sarah was so amazing! Such a huge help in the process of buying furniture.
Frank drummer is an amazing consultant to work with! He was so helpful with our furniture decisions.
Frank drummer
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Frank Drummer Awesome Sales Guy
Frank Drummer awesome sales guy sold me!
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Frank Drummer great job!
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Estellita was very professional and well knowledgeable in her job proformance. I call on her in the near furture.
Frank Drummer
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Estellita was extremely helpful, professional, and accommodating. I came in with very specific interests and she was able to direct me towards pieces that fit my style and preference immediately. Highly recommend
Frank drummer- fantastic associate, showed me exactly what i needed for a fantastic price
Frank Drummer
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Debra did a great job showing us around and letting us know the promotions going on. She was very helpful!
Frank drummer best service
Frank "the great" Drummer best in town This sales man is the man
Mr. Randall really listened to what I had to say, which is why he was able to meet my exact needs. He also made an effort to be personable and make this whole experience (which is usually frustrating) fantastic! A worker with this level of excellence deserves compensation at its highest level! AWESOME EXPERIENCE❤️
Sherry was awesome from the time we entered the front door!!! Thanks
Randall did a great job touring us around the store!
I had such a great experience coming here, Sherry was welcoming from the minute I walked in. She helped me with all of the details. I couldn’t express my gratitude.. She was able to work with my budget and I’m just overall extremely happy. I highly recommend furniture shopping here.
Warranty is 100% rip off scam! New couch stopped working immediately. New couch stuck in upright position good luck in getting help
Randall made me want to refer several friend and family to this location. He was very knowledgeable about the products available and addressed all my questions and concerns with kindness and professionalism.
Love the furniture. This store has one of the biggest selections. I like to try the fit of the furniture to my body to see if it will be something I will enjoy for a long time. Sherry's professionalism and assistance made the experience even more enjoyable. She was available to answer questions, but also gave us our space to try and look without feeling rushed or pressured.
Estellita was hands down the most kind and helpful associate. Thank you!
Estellita!
Val helped us tremendously to get a good deal.
Excellent costumer service! Randall was extremely helpful and so was the manager. Randall even helped us rearrange furniture to visualize it. Would 100% recommend.
We got help from Randall and his manager and I have to say I will recommend them to everyone.
Sherry was amazing!!! Very helpful:)
Mr. Tisdale is a very polite and knowledgeable able the Ashley brand.
Estellita, 5 star.., was a pleasure to work with you. Your professionalism was great.. will be back soon to purchase.
Estellita was so helpful to us and very knowledgeable. She’s an asset to Ashley Furniture.
Randall Tisdale fantastic in helping me look for furniture. Very professional and super nice😊
Estell was very helpful
Sherry was very nice and attentive
Frank Drummer is an exceptional salesperson. Friendly and very helpful.
Great service! Frank Drummer was very helpful and super sweet! Very detailed and helpful in purchasing! I am very excited for my furniture.
Estellita was very nice and helpful
Escellita was wonderful and knowledgeable! She made our experience wonderful!
Estellita was excellent and took the time to speak with my family about quality and maintenance for our purchase
Estellita is a very sweet salesperson. She was so patient with us and thorough in explaining the product.
Ms Estella helped us. She was personable, gave helpful information, and checked in with us throughout the process.
Amazing service!! Couldn’t be happier!
Randall did a great job answering my questions without being pushy! Thank you Randall!
Valeria is the best. We made sure all our needs were met. She is very a knowledgeable about the furnitures and her recommendations are on point. So glad we got to meet her. She made our experience so enjoyable. Would definitely go back to get furnitures. Thank you Val , see you soon
Estellita was phenomenal… very helpful and gave us all the information we needed. Should buy within 2 months
Thanks to Val! Great customer service, great product. Excited to get the new dinning set home!
Estellita was a delight and very helpful in showing me what I was looking for.
Val was amazing! She helped my mom and I, a lot! from the moment we walk to the store. She really helped us find a really good dining table! And also made suggestions based on our tastes. Really cool experience!
Came in to look for a recliner for a movie room, Debra Cox immediately greeted us with a warm hello, pointed us to the direction of all the recliners and then let us shop in peace. She did not hover, she wasn’t pushy, she simply heard what we were looking for, helped us find it and then came up to us when she saw us sitting in a recliner sofa for some time. Not only were we already leaning towards getting it but she came over to seal the deal when she informed us about the material qualities. We left with exactly what we wanted! Debra was kind, knowledgeable, and had wonderful customer service! Thank you for giving us the space to shop and for helping us get the best deals we could! 10/10 service!
Debra Cox was so amazing! She didn’t push and was very kind! Answered every question we had regarding the furniture options! 10/10 service!
Frank
Brittany was awesome and very helpful throughout the entire process of finding what I wanted. go check her out!
Our sales lady was great. She checked on us a few times but let us “do our own thing” by not hovering. I appreciated that so I didn’t feel pressured to hurry on through the store. Thanks Debra!
Val was great!!! I love her energy and was very helpful
Val was so helpful and super personable!
We had the pleasure of working with Valeria at the Orange Park store. She made the experience pleasant and effortless. She is very knowledgeable and efficient and went over and beyond. She saw the purchase all the way through and past delivery of our furniture.
My wife and I had a wonderful experience shopping at Ashely today, Frank Drummer the salesmen who greeted us was so helpful and never pressured us in any way in our decision making process, after finding something we liked he worked diligently at getting the best price possible. Frank himself was a joy to work with and his kindness and conversation was a joy and pleasure to find. Thank you Frank and Ashley Furniture for a wonderful experience.
Sherry was fantastic. We were just browsing today but Sherry did a great job showing us sectionals that fit our price range and was very informative.
Sherry was kind and helpful from the moment we walked in the door! Very informative and accommodating.
Frank Drummer
Frank Drummer. Awesome salesman!!
Amos was very knowledgeable and was able to help us select the best product that would fit our need! Pleased with the service and excited to have a quality product for years to come!
Sherry was so helpful! We cannot thank her enough for making this process. She really helped us look in the right direction for both design and prices.
I had a fantastic experience working with Estellita! She was Incredibly helpful and knowledgeable, and went above and beyond to find the exact couch we were looking for. Thank you again!
Brittany was beyond helpful in our decision making process for our new home. She was very knowledgeable on any piece we inquired about. My husband can not stand furniture shopping but her personality made it 100% worth while. I'll recommend this location hands down, BUT be sure to ask for Brittany. You will no regret your experience.
Estellita and Valeria were wonderful to talk with. They both shared a little about themselves, which made both times I visited nice, personal experiences. Thank you!
I had a great experience working with Estellita! She made the process easy and worked well adjusting to our wants and needs. Great service!
I recently had a great experience with Estellita. She was extremely knowledgeable and helped me find exactly what I was looking for. Her customer service was excellent!
Estelita was awesome. Told her what I was looking for, my style, and my budget. She knew exactly what direction to point me in and was very knowledgeable about their products. 10/10 recommend.
Our experience at this store was absolutely phenomenal. We have been to other furniture stores over the last month or so and they paled in comparison. Estellita was exceptional in every area. From her warm welcome to in depth knowledge I am truly grateful she was there to assist us. I highly recommend her services!
I had a wonderful experience at Ashley's furniture. Walking in I was greeted by a kind lady, Estellita jones. She was very helpful and provided good information on what I was looking for in my price range. Highly recommend her services
Estellita jones was the best help I could ask for ! She made sure to help me find what I needed. She answered any questions I had and was so sweet ! Definitely recommend !
We were looking for a sectional and Val was very helpful, attentive and displayed abundant knowledge of the products and company processes. She was not high pressure, gave us time and space while also being available to answer our questions. She listened to us and helped us navigate the process of choosing our set up.
Val was AMAZING! She really made sure we felt taken care of the entire time. Shout out to Jordan as well! 100% recommend coming in and asking for Val. Thank you again for helping us with our new couch and dining table!!
Estellita was a great person she know her products. Will be back when I an beef again
Sherry was great!! She was so sweet and help us decide which couch would be right for our house. Great saleswoman!
Lots of great options! Debra was very prompt, kind and helpful!
Estellita, is a good listiner, she explain the program completely in order to help me make the best decision. Her interest was to do the best for me. I will be back for more furniture.
Estellita was awesome and really helpful I enjoyed working with her
Estellita was great. Very knowledgeable and professional.
Estellita was a great help finding a sofa sleeper!
Frank is the best!!! This place had everything I needed to make the perfect living room and nursery. All of the accents and decor in this store blew my expectations away (and put the other furniture store down the road to shame). If you need anything to brighten your home, this is the place to come to!
Debra was great help!
Estellita is very helpful Wil be back to her.
Val was very helpful, She went above and beyond explaining everything… loving my amazing bedroom set …. Very satisfied customer..
Estellita Jones was very helpful. Nice experience
I have a great experience with mrs Estellita she’s a very nice person she takes a lot of time to explain everything we need to know about the furniture, so me and my husband we are happy to meet with her today she was very kind to us may God bless her for being so kind to us.
Thanks again estellita
Estellita is a wonder to work with!
Estellita was very helpful. She greeted us as we came in and we told her we wanted to simply look around and we would find her if we had questions. She respected that. She was not pushy and did not follow us around the store. She waited for us to look around and come find her when we were ready to ask questions. We left with a contract on a new couch. The 12 months same as cash was helpful too!
Frank Drummer was an outstanding help picking out a sofa. He didn’t pressure us, gave us a quick tour then let us decide on our own. Very friendly and highly recommend.
Estellita has great customer service
Estellita helped us pick a new couch! Normally I don’t like working with sales people. I just want to pick the furniture and get out as fast as possible but she made us so comfortable and helped me imagine the pieces in my house. She even drew out a quick diagram to help us imagine it. She was not pushy just very very honest and helpful.
If you need any new furniture, Estellita is your person!! Knowledgeable and understood our needs from the start to find us the perfect living room set! 10/10 customer experience
Frank Drummer Awesome salesman!!!
Frank Drummer
Estellita was eagerly waiting on us when we entered the store. She helped us walk out with the living room of our dreams! We will be sending all of our friends and family looking for furniture to see her.
Greeted by a welcoming smile as soon as we walked in! Estellita was awesome! She was very knowledgeable and understanding of our needs and wants.
My husband and I came in looking for a new bedroom set. Brittany Bedgood greeted us with the biggest smile and a warm welcome! I became overwhelmed quickly by all the different sets, but Brittany helped us hone in on the perfect bedroom set for our new home. Thanks Brittany and we will definitely be back!!
Sarah was very helpful and polite, she assisted us with purchasing some new furniture and made very helpful suggestions to help us lower the monthly payment.
Sarah was a lot of help!
Sarah was amazing and very helpful!!!!
Amos Otis III. Is an amazing sales representative. Great with customers, presentation, and positive vibes. I would highly recommend him whenever looking for furniture.
Debra cox
Awesome sales. Person frank Drummer ask for this guy When at ashley's of orange park.
I went in looking for something specific in mind and could not bring the vision together . Brittany B. was amazing and delivered great customer service. I did not feel rushed and she helped bring my vision to life. Quality service !!! Ashanti
Great and professional service a touch of class 5⭐️ Brittany
Thank you so much Ms. Brittany I was in your store with my mom looking for furniture for my first apartment Ms.Brittany took the time out and learned what I liked and hooked me up. She is à phenomenal sales rep. Thank you again
Walked in, store was put together nice, greeted by Ms Brittany Bedgood, her smile made me feel welcomed, she was very well informed and knowledgeable on the different styles of furniture. Was very impressed by her professionalism and appearance. Thank you so much, whenever you visit the store request Brittany, she's the best!
Estellita was very nice and patient with helping me find a dinning room table. I would definitely recommend her as a associate she very knowledgeable of Ashley’s products and services.
Estellita was so very helpful with finding us mattree. We enjoy working with her
Estellita it was a Joy selling with Estellita she's very professional and very nice I really enjoy
Ask for Amos
We were pleased and felt very good about the ventured items we’re surprising the kids with. Brittany Bedgood had us cheerful about our purchases and we didn’t feel cheated. We also happened to enjoy the ambiance at this particular store. You can be self assured, we will be back by the Fourth to accommodate our patio styles here!!!
Brittany, Joseph, Sherry, are the best! They listened to my needs and gave me precise answers to my bedding questions! I love my Ashley Sleep mattress!!
Brittany is awsome!!
Ask for Amos!!
Estellita was an amazing help! She was very thorough and was able to find us exactly what we wanted at a great price!
Estellita was very helpful and personable. Fantastic experience.
thanks again Brittany! The best sales representative hands down!!!
Brittany Bedgood very helpful, super friendly, and great work with. She assited us with finding the best deal on a couch we were interested in. We will definitely return in the future.
Mrs. Brittany Bedgood was one of the best sells persons I have ever met. She is very helpful attentive and very professional. Her smile alone made my day the way she greeted when me and my husband walked in. When ever you go to this store ask for Mrs. Brittany she is the best.
I recently visited Ashley HomeStore and had the pleasure of being assisted by Val. The service I received was exceptional! Val was incredibly knowledgeable, patient, and attentive to my needs. She helped me find exactly what I was looking for and made the entire shopping experience enjoyable. I highly recommend Val and the team at Ashley HomeStore for their outstanding customer service. I'll definitely be returning for future purchases. Thank you, Val!
...went in in need of a bedroom set thinking we would have to shop around but found exactly what we needed. Deborah was great helping us with our purchase. Will definitly return for any future furniture purchases.
DEBRA COX WAS VERY PLASANT TO WORK WITH...👍
If you need anything, go to the Orange Park location and see Estellita. She is so eager to help. We had very specific needs and she went above and beyond to make sure those needs were met. Thank you, Estellita for making this such a pleasant experience. You're the best!
This was a wonderful experience!!! WAY BETTER than the online experience I endured. GO SEE AMOS!!!
Debra Cox was amazing! She listened to our needs and guided us to make the purchase that met our needs. She is not aggressive and is very patient. We are very pleased with her assistance. Alphonso and Sylatheia Victor.
Quickest and easiest furniture buying experience ever. Joseph was knowledgeable and very helpful.
Randall was outstanding to work with. Very knowledgeable about the products and helpful in the process of shopping without being pushy to get a sale! Highly recommend.
Joseph was nice and so professional! He is certainly a great addition to your team!
Joseph
Joseph is an amazing representative for Ashley. He knows his product and represents it well. I will refer friends, family and business associates to him without hesitation. Ashley is lucky to have Joseph on their team!
Joseph Gordon was absolutely fantastic!!
Amazing service by Joseph yet again! Always a pleasure when we get to work with him, very attentive and accommodating to our needs. We’ve come back to see him so much he feels like family.
Joseph was the best. Great service!!!
Joseph is the besttt!!!
Joseph provided impeccable service, he’s knowledgeable, helpful, and all around very polite. Highly recommend asking for him next time you’re shopping in store.
Estellita was very friendly and listened to exactly what we wanted.
Estellita was very helpful and listened to what we wanted, she even talked us through some different options we could do for our living room furniture.
Estellita helped me find the perfect sectional. Helping me with comfort and affordability. Awesome service!
Debra Cox was by far the best! She took her time with us and answered all our questions. We will be back to see her.
Debra was a great help and very friendly. Will be coming back for future furniture needs
Estellita was awesome to work with, friendly and professional!
Estellita was very helpful and a pleasure to work with. She answered all our questions and provided valuable information. Appreciate all her help and friendliness.
Joseph was very helpful
My experience at Ashley’s furniture was exceptional. We were greeted warmly by Joseph at the door and asked what brought us into the store. He provided helpful information to our specific needs and was willing to give us space to look at their selections. When we were ready to make a purchase he was right there and provided excellent customer service. Would definitely recommend his services to other customers!
Estellita, Great Svc stayed after hours to help me.
ESTELLITA was the best I could of asked for she make my shopping experience easy and stress free.
Joseph was very friendly!! Helpful and not pushy and that’s definitely the way I like shopping. Show me what you have and allow me to look for a moment. Great experience and will definitely do business with the company again
See Estellita Jones If you are out shopping at this store. My wife and I had the best customer service experience. She helped us make some great decisions. She never made us feel like she was a salesperson. She listened to our areas of concern and now we have the perfect furniture. Estellita Jones is definitely an asset to Ashley Furniture. Thank you so much!
I had service from Esellita jones, she is great and has a great personality.
Debra was so helpful, warm and friendly when I came in to purchase my bedroom set.
Miss Valeria Is a great adviser for my new place . Definitely I recommend her if you have any questions or doubts what are you going to buy Thank you so much
Estellita greets me as soon as I can in the door and explained to me all the. Promotions going on and how to read the price tags. She checked on me periodically and followed up at the end. I would definitely ask for her on my next visit
Debra was awesome.She will take care of you.
Debra was amazing! When my husband and I couldn’t agree she took the time to find a compromise that we both liked.
Frank Drummer is the truth!!!!!!! He went above and beyond to support my wishes in getting the furniture I wanted. Great customer service!
I had the pleasure of meeting Val today! She was able help me find the right items I needed well within my price range. Val went above and beyond to ensure that my experience was great, she was very knowledgeable about the products and inter working of what to expect and tips on my warranty.
Debra Cox has great customer service and was very helpful and sweet!
Had a great experience. Debra Cox was really nice and helpful.
I had a great experience working with Frank Drummer today! I finally found the Sofa that I want. Frank was very friendly and knowledgeable!
Great service. #AskForAmos
Randall Tisdale was highly educated and helpful. Really nice facility with lots of selection.
Estellita. Very professional and knowledgeable. Polite and easy to talk to. Great personality and demeanor.
estellita excellent service today beyond what I expected. We traveled from Ct. to live in Jacksonville.
Ms. Debra was most helpful and kind while looking to get an idea of how much to spend on a new sectional
Estellita was great and we were very happy to find what we neeeded with her.
Estellita was great, very helpful and kind and super patient with us. Would definitely come back or recommend her to anyone.
Randall was so hopeful and thoughtful. I could tell he knew about everything in the store. He made the furniture buying process so smooth
Estellita, was a pleasure to work with. She listened to our concerns/needs and ONLY took us to see what she felt were the best fits. She allowed us to sit in peace and get a, real world/ test drive, feel for each sofa. She, even, found one for us to look at at another location that she felt was a good combination of likes from their floor models. Amos saw us going back and forth and offered his experience to try to put together a solution to our situation. Both were attentive and came to the same conclusion. You guys rock.
Estellita was very good at showing me different furniture and not being too aggressive. She was very helpful and very knowledgeable.
We visited Ashley's with a large influx of other customers and we're still given individual attention by Mr. Randall. He gave us advice on how to space our financing, other options on upholstery, and future deals. It was an excellent opportunity to see our options and we hope to shop with him when we are ready to buy.
Estellita was wonderful. She helped me find the idea sofa for my taste. It was a pleasure working with her. But best of all, she gave me a military discount. Thank you so much Estellita. You are AWESOME.
Esctellita very polite and informative. She was very good sale person and recommend her to anyone shopping at Ashley’s.
Excellent experience, Debra Cox was helpful and knowledgeable. Compared to other sales people Debra was a breath of fresh air. She allowed us to shop without hovering and was quick to respond to questions. The purchasing process was streamlined and only took a few minutes. Highly recommend Debra if you are furniture shopping!
Estellita was able to address my needs . Vet polite . Excellent service! Looking forward to working with her again in the future
Estellita was extremely helpful in the store. Awesome job
EstellEte, she is a good person that take care of her clients.
Estellita was very courteous, friendly and helpful. She went out of her way to help me find exactly what I was looking for!
Estellita was really nice, che answered all of our questions and ended up helping us find our next couch and furniture
Estella ita was very helpful & professional
Sarah was so helpful in helping me choose a bedroom suite and mattress that would stay with in my budget. She was great!!
Looking for a dining room table, Sarah was such a great help in finding the perfect size and color that I needed for my new apartment.
Frank Drummer is amazing....the man knows his stuff
Frank Drummer was very helpful. Very nice guy and very informative on the selection of furniture.
Great place to shop! I will definitely be back! Thanks for all your help Sarah!
Normally I prefer to shop without the help of a store associate, but my experience with Sarah makes me rethink that philosophy. She was super helpful, knowledgeable, and not pushy at all. I didn’t realize how much I was going to need her product expertise to help me make my choice. What an unexpectedly great experience!
Went in not knowing exactly what I wanted but Sarah knew exactly what questions to ask to help me find what will work best for my taste and budget. Great experience!
Working in sales I’m very picky about sales people. Sarah went above and beyond to help me find a table I loved. Will definitely be back!
Estellita was very patient and a great listener. We’ll be back! Thanks Estellita
Estellita was very attentive in helping us find just the right table for our small kitchen area!
Frank Drummer helped us buy our new couch for our new home. Absolutely helpful and personable. My experiance was homey and amazing
Frank drummer
A bit disappointed in Ashley's growing discontinued selections, however Randall's patience and effort in assisting us around the showroom was greatly appreciated! We will certainly be back to look for our next furniture piece.
Randall was really helpful and answered all our questions
Randall Tisdale was excellent and efficient. In and out in 30 minutes with a great deal on a sectional.
Awesome place and great customer service at the Orange Park! Got a great deal on a couch and loveseat! Just ask for Amos!
Randall was amazing, felt like i was talking to family. Very knowledgeable and helpful. Recommending all my friends and family to work with him
Randall was very informative and assisted us with all our questions. I would 100% come back and work with him!!
It was a great experience and Estellita was very helpful.
The experience here at Ashley was really great and Estellita was a wonderful help.
Estellita was very helpful in assisting us 😊
Estellita I really appreciated her help and she answered my questions and showed me all details and also she clarified things we didn't understand🩷
Had the most pleasant experience ever. My sales person Val was more than personable she was amazing. Answered all of our questions and made the experience of furniture shopping a breeze. Thank you, will surely be back again.
Thank you Estelllita.
Great service. Estellita was of great service. Very detailed and knows how to find the customers needs.
Frank Drummer great job
Estellita was very kind.
My sale person was great and informative on the products I was shown. Very patient and understanding. I would definitely tell my friends about my visit with your store. I would like to send a special thanks to Estelita for her service and knowledge. She was great.
Estellita was wonderful associate at Ashley!! Very professional and kind.. took her time with me and all my questions. I will be back!😊
Estelita, provided outstanding service and professionalism. Thank you for your service as well.
Estelita was amazing an on point. She was very helpful and will surely come back to see her when we are ready to purchase. Will recommend her to other family and friends for sure .
Estellita was very helpful. She really tries to find you furniture
Estellita was very helpful!
Frank Drummer
I appreciate the quality and customer service at The Ashley store on Blanding. I received great service from Val. She was very knowledgable of the products, quality of the material and what to expect once you've made your purchase. I will return as this store has much QUALITY and quantity furniture in store. Go check'em out. Trust me! Something will jump out and catch your eye.
Frank Drummer was an awesome sales person without being pushy. I really like that. I got an awesome deal.
Estellita did a great job showing us sofas without hovering. Very kind.
Randall was so helpful and was patient while we looked! Thank you, great experience!
Estellita helped us with everything on our warranty claim on a previous purchase and getting our new pieces delivered and covered under a new warranty
Five stars ❤️Estellita!!!!!
Frank Drummer is an awesome salesman!!!!
(Translated by Google) The place was very nice, Estellita attended us (Original) Muy agradable el lugar, nos atendió Estellita
Estellita- Great experience and very professional.
Estellita - she was very helpfully
Estellita, very helpful, respectful, great customer service, would recommend to anyone, and would definitely come back, very nice decorations and nice and beautiful rooms.... thanks 🙏
Estellita was great to work with. Very helpful and quick.
Estellita was great. Her customer service and knowledge of the products was on point. I will shop there again just because of her.
I’ve recently spent quite a bit of time at Ashley furniture on Blanding. We went in looking for ideas for a new house so we needed furniture for multiple rooms. We were greeted by Valeria who did an amazing job helping us with a lot of questions! She was able to provide suggestions and helpful insight to pieces/collections that we liked in addition to offering alternatives and info for pieces not in the showroom. She was very thorough and helped us feel very confident about our choices. I’m not sure if all the salespeople are so patient , but we were very satisfied that she was really trying to help us find just what we were looking for! And as we were closer to the purchase, Val went out of here way to assure us that if there were any issues at all that we should contact her directly, instead of a random customer service rep, and that she would help us get it right! It’s was a rather large purchase so that made us feel a lot more at ease! The showroom was also nice and imo had lots of variety, very nice things to choose from and relatively reasonable pricing. We didn’t really need to look to another store which was convenient and I think the customer service we received from Valeria went a long way towards helping us to not only place the order, but also to feel like we have a working relationship there going forward if we do encounter any issues with the lovely new things we found at Ashley.
Estellita was wonderful, she explained everything. The customer service was great. I recommend you ask for Estellita.
Estellita was great, best customer service ever. I recommend you ask for her if you want great customer service.
Estellita is a very nice lady who let me and my mother wander and helped a lot
Estellita was wonderful and a joy to work with
Estellita was so helpful and amazing. She made sure we had all the information needed to make an informed decision. It was a pleasure to let her take our money. 10/10
We couldn’t have had a better buying experience than with Estellita! She was kind, so helpful, and incredibly funny. If you’re gonna buy anything from Ashley, buy it from her!
Mrs Debra was very helpful and kind
Estellita was amazing and very attentive. I would recommend her help every time.
Frank Drummer amazing gentlemen and very helpful
Frank drummer is a great sales man!!!
Ms. Estellita was an amazing sales rep she not only listened to what I wanted, but she went above and beyond to make sure that I got what I wanted.I recommend everyone comes down and see her because you won’t leave disappointed.
Estellita was a great sales rep lady she did an amazing job helping me get my couch I am super excited to get my new couch. Come check out Ashley furniture and ask for Ms.estellita.
Estelita was amazing. We came here looking for a headboard and left with a friend. Ask for her and you can't go wrong.
Estellita was amazing to us! She was very patient and helped us through our furniture seeking journey. Would definitely recommend her to others!
Estallita made everything easy and a pleasure to do business with. She truly wants to make you happy with no hassle or seller mumbo jumbo….. Update*** still waiting on 1 last piece that we were never told was back ordered. Nobody reaches out to communicate. To me it feels like they tell you what you want to hear just to get you to buy it. Not Happy with them at all.
Estellita was amazing! We walked in to just look at some ideas for our new home and walked out with 3 rooms furnished! She was very helpful with ideas and matching pieces! Thank you Estellita! Very happy with my purchases!
Estrella was very nice and informative. I will definitely be back.
Estellita, it was a pleasure meeting you today. You were so helpful and I look forward to working with you.
Randall serviced us when finding the perfect sofa set for our living room. His customer service was excellent and he even assisted us with some words of wisdom. Would highly recommend this Ashley store!
Randall was absolutely the best. Very personable and very knowledgeable with furniture. YOU HAVE TO COME SEE RANDALL PERIOD
Joseph very great guy. Will do bussiness again with him.
I had the pleasure of working with Brittany Bedgood she was so informative very nice and funny she showed me all the wonderful sofa and sectional selections I would highly recommend her to anyone I know !! She truly is a wonderful asset to your team … will be back very soon !
Brittany was so sweet and such a great worker. She was able to give good details about the furniture and showed a willing to help attitude. Wish everybody else in the customer service world learn from her!!
Brittany is an amazing, knowledgeable, professional person. I definitely recommend you do business with her. "Side note" Brittany is so amazing she sold me on marriage and a family. Many years later I'm still in love with this product (Marriage/Family).
Brittany was such a wonderful help in me and my wife’s search for our new bedroom set. Would definitely recommend to go back to her for our future purchases.
Valeria Eikhvald was an absolute angel to work with, she was so accommodating and such a great conversationist. She got us the perfect table.
Ms. Debra is the best salesperson ever. She is of the PPP Family; patient, personable, and professional. Thank you Ashley Furniture for hiring the best. Future customers, please ask for Ms. Debra.
Ms. Debra is not only a phenomenal sales person, she is a great friend as well! We have been doing business for years with her through Ashley furniture, but my husband and I consider her family. We truly love her! Please MAKE SURE YOU ASK FOR Debra Cox when shopping for furniture. She has a great disposition and she is sweet and patient. You will not regret it! Sincerely Mignon
Estellita was the right person to go because she was kind, intelligent, honest, and knowledgeable of all the sofas. Highly recommend!
Very happy with Estalita's service!!
Estellita was so very helpful and more interested in our overall satisfaction with the purchase than in just making a sale.
Randy was an excellent and professional staff member that assisted me in my bedroom purchase. He is knowledgeable and patient which I greatly appreciated
My wife, children and I visited Ashley Furniture store for the very first time. We’ve always been loyal customers of Rooms To Go. Until, there quality went down the drain. We walked in and were greeted immediately by smiling faces and heir warm welcome. Knowing what we were looking for, we were introduced to Joseph. Joseph took his time to greet and introduce himself to my family. We le Joseph know exactly what we ere looking for and immediately showed us the furniture he thought we would like. It only took us 10 minutes to find what we wanted. Joseph introduced us to Next-Gen DuraPella power recliners. Joseph took the time and courtesy to go over the details with my family. We discussed numbers and all was set and done in no more Han an hour. We are happy to have met Joseph, excited for our new living room set and are anxious to see it get delivered. Thank you Ashley Furniture for hiring Joseph. Looking forward to many more visits down the road.
Ask for Amos!
Ask for Amos!! He is the best. He listened and gave great suggestions for making the selection that will fit my space at home!
EJ was very nice and informative. Excellent service.
Debra was a great help and new her way around the store very well if I come back it'll be because of Ms. Debra.
Debra was absolutely wonderful!
Ask for Amos!
Ask for Amos!!!! He can help you style and get you the best price!!
Estellita excellent service and product knowledge
Estellita service was great! Excellent customer service
Debra gave great customer service.
Randall Tisdale did a perfect job helping me select all the furniture for my entire apartment. I could not ask for anyone better . He did an excellent job.
Estellita was a phenomenal aid to us. Would highly recommend getting assistance from her at this store.
Estellita was very helpful and provided great service !
Ask for Amos! He was absolutely amazing. Nothing but smiles and ridiculously informative. He’s the best !
Ask for Amos!!!
Frank Drummer was absolutely amazing! He was very patient and gave great opinions.
Estellita has exceptional service! Would definitely return to seek her help.
Sarah is the best!
Estrellita didn't great job helping me. She made great suggestions. Thank you for your help!
Estellita was amazing and extremely helpful. She wasn’t pushy and was very informative. She was able to talk to me about financing and answer my questions accurately.
I had a great experience working with Frank Drummer! He was communicative, helpful, and polite. Additionally the store and other Ashley furniture employees were very nice.
(Translated by Google) Estellita, a good salesperson and very friendly, I liked her because she knows everything about furniture (Original) Estellita, buena vendedora y muy amable, me gustó porque sabe todo sobre muebles
Valeria at the Orange Park/Jacksonville store was very nice and helpful. She made our transaction easy and pleasant. The delivery was quick and we love the product
We just had the most amazing furniture shopping experience with Sherry at Ashley Furniture in Orange Park! Just went in looking for a great accent chair, and Sher helped inspire a whole new idea for a design that elevated the space and gave us more of the vibe we were looking for!
Sherry was real helpful and did a wonderful job in answering all of my questions.
Had a great experience with Sherry at the Orange Park location Ashley store. I didn’t purchase but she gave me some great design ideas. I will definitely be back when I’m ready to buy. Thanks so much!
Beautiful store with very helpful found everything we were looking for and more. Miss sheri was very helpful and patient with us. Will be coming back to do the spare bedroom for sure!
Store was very clean and inviting. A wonderful lady named Sherry helped us and was super helpful and found us exactly what we were looking for and even suggested a couple other items to match. They all look perfect in our space. Excellent store and people!
I had an absolutely amazing experience at the store in Prange park. Sherry helped me and was so knowledgeable. She made the experience even better. Definitely will be making more purchases through her at this store. 10/10 highly recommend
We go out of way to come here and are Sherry at Orange Beach. She is so wonderful!
Joseph was AWESOME! Made our dining table & chair purchase, painless, quick & easy! 😃🙌👍
Randall was fantastic
Brittany was outstanding!
Randall was a great help and very nice
I went into the store and Frank Drummer assisted me. He was wonderful! He was very helpful and went over all my different payment options.
Sherry was wonderful! She was very helpful and informative.
Very friendly, knowledgeable and courteous.
Frank Dummer did a great job assisting me with shopping
Sherry was the best!! Amazing
Wonderful experience dealing with Amos Otis in the Jacksonville / Orange Park, Fl store. His knowledge and personality made this shopping and buying experience fantastic!! Would definitely work with him again. Thank you!!
Amos was very helpful, knowledgeable and all around nice. He gave us so much information that buying our furniture was a pleasure! I highly recommend Amos, you can’t go wrong with his assistance!
Brittany is our person at Ashley Store. She immediately greeted us with a smile and extremely pleasant through out our process of purchasing our furniture. She made spending all of our money easy. Thank You so much!!!!!
#MyAshleyHome #SeniorCitizenAbuse My senior citizen mother purchased this exact set as well as the extended warranty, and it was delivered in November 2022. She initiated warranty claims, and returned to the local store where it was purchased within 3 months to address the deterioration of the paint finish. No one at Ashley honored the warranty or offered to replace this defective product. This is abysmal!!!
My parents and I walked in and Randall Tisdale happily greeted us and asked what we were looking for. He directed us to different options for sectionals. He checked on us and stayed with us for pieces we were interested in. He answered all our questions in a professional and polite manner. I thank Randall for his dedication and he listened to what we were wanting. Excellent customer service!!!! Thank you Mr. Randall Tisdale!
Very pleased with the service provided by Mrs. Debra.
I just loved dealing with Valerie at the OP location. She took her time with me , showed me all the different options I could get of the pieces and made really wonderful suggestions. Please see her there for your furniture needs! She’s a very valuable employee to Ashley’s and plan to see her for any furniture needs in the future!
Amazing experience thanks to Joseph! My wife and I came in not really knowing what we wanted but the sales associate Joseph spent a lot of time and really helped us narrow down what we were looking for. Worth every penny!
Haven’t received my furniture yet. But Valerie was GREAT! Helped me find just what I need and was extremely patient
Brittany was very nice, honest, and helpful. Very knowledgeable about the products and made great suggestions on products. She has a great personality
Debra was very personable and listened to what my needs were. Not pushy at all and let me look without pressure!
Debra was awesome! Very helpful and easy to talk to.
Frank Drummer was excellent n assisting me find my new furniture. He is knowledgeable about his product and not high pressure. He knew exactly what I was looking for and he was spot on. Cant wait to get my new furniture.
Frank Drummer is an excellent sales person. He is personable as well as knowledgeable about the Ashley products. He made the entire experience a real pleasure
Frank Drummer was very knowledgeable and a genuinely kind person who listened to our needs and concerns and a no pressure salesman that we would buy from again!! We love our Ashley Furniture❤️
Mr Randall is a very good nice , great customer service, and gives very good advice and great personality
Wonderful service from Estellita
Debra was great and helpful!! Definitely use her if you come to the west side store!!
Sherry has been an absolute doll. She is the most friendly employee and went above and beyond. She made my me and my wife feel at home even though the entire store was full of other customers. Thank you Sherry for all you did. We will come back.
EJ was patient, kind, and very helpful. She saw our vision and worked with us to put it together, at a good cost
EJ was very kind and helpful
She was amazing! Very helpful and she made it easy for me to say yes to the purchase. I will be contacting her for further purchase
Estellita was so nice and very helpful showing us around the store!
Ask for Amos!
My husband and I really appreciated the customer service here and how helpful Debra was in helping us select a new couch for our apartment. She was very kind and informative about the couches we were deciding on and was very helpful in providing us with a quote. The process was quick and easy!
I came in Ashley looking for mattress’s and bedding for my children and after shopping for a month I was done. Wait, I wasn’t after coming into Ashley and was greeted by Estellita, she was awesome. She showed me around and I was never pressured into buying anything. After hours of being there she was able to assist me finding what I was looking for and like. The bonus ya’ll was I got schooled on mattresses from the manager Jordan. With the help of Jordan, he made everything possible and affordable. Thank you guys.
Debra was a great help in showing us different options for the furniture we were looking for. Great success
Debra C helped us find the perfect TV stand for our home. She was kind and professional, and helped us find exactly what we were looking for!
Sherry from Nashville was great. She was very helpful and pleasant to work with. Khoury was also wonderful. He helped us learn everything about our new Temperpedic mattress and bed.
Ask for Amos! He is the best!!!!
Debra helped us find the couch we had been looking at online. She was so sweet, very professional and helpful! She made the buying process very simple and it was a great experience!
Debra was excellent! Great furniture purchasing experience with her. She knew her stuff and answered all our questions on warranty and the protection plans for the couches we purchased.
Debra Cox was amazing! She was very helpful and explained everything. I’m walking away form Ashley furniture with a better understanding of how the store and shipping works. Will return because of her.
This Ashley location has many options and very helpful staff. I really appreciated Debra Cox’s patience and willingness to answer my many questions. I will definitely be back.
I enjoyed browsing for furniture at this Ashley location. There is a good selection of items, and the staff were very cordial and willing to help. In particular, Debra Cox was extremely helpful in answering all of our many, many questions!
Estellita's customer service was excellent!
Estellita, Very helpful and professional. Explained all details and costs. Very courteous and thoughtful. Thanks for a great experience
Estellita was very helpful and courteous, thank you!!
Frank Drummer was exceptional at helping my mother in her search for new furniture. I am very pleased at how he helped her finance her purchase. He is very knowledgable and friendly
So I'm going to do a review of my experience so far, and a follow up later. I purchased a full dining room set with chairs. And a coffee table for my living room. Had a few issues with the salesman before the purchase but nothing major. When everything was delivered the box that the table was it was damaged. We explained to the delivery team our concern about the box and his reply was that he ripped it open to check the color. Straight out lie. It wasn't just open it was completely rippled. No way he could have done that on purpose. So after they left and we got around to opening the table it was completely damaged. We have been reaching out to the so called customer service and it's not going very good. Communication is awful. It's been 5 days now and they are deciding what to do. Really. We spent thousands of dollars and this is how you treat customers. If it's not corrected soon I will be loading it up and heading to the sales center and dealing with this in person. I will post a follow up after this is resolved. Edit... Still waiting for a response!
Sarah was extremely helpful and knowledgeable Orange Park Ashley’s store. Great job Sarah!!!!!
I went to Ashley Homestore to view their dining room options and upon entering was met by the Lovely Mrs. Debra. She was Patience, Professional and Knowledgeable. Thank you Mrs. Debra for assisting me with purchasing a Beautiful Dining set. Your smile was contagious and you customer service was Awesome! I will definitely return to YOU for future purchases!
Frank Drummer Service today was great, he was extremely knowledgeable and worked so well with my wife and I
Great customer service, very friendly and easy to talk to.
Debra was nice and very helpful and I purchased as a result
Escellita was wonderful showing up around the store! She was very knowledgeable and informative!Thank you so much for all your help! Frank was wonderful! He helped me make my final decision on my sectional purchase!
Randall is amazing. He makes all my purchases a breeze and that's why I keep coming back.
Great place great service from debra
Estellita was very helpful. Very nice lady. Will come back soon to purchase some living room furniture.
We were just researching pieces for our new house. Joseph and his manager Corey enabled us to order our favorite pieces and get them by our June closing date. Joseph was personable and patient. He did not push us to make decisions. We enjoyed the experience.
Randal Tisdale was extremely helpful and provided great information. Randal gave us time to look around and allowed us to go at our pace viewing the showroom floor. I appreciate a sales person who don’t make me feel like they must make a sale but is trying to earn the trust of a customer. We look forward to communicating and completing our purchase with Randal in the week. Chris and Kim Wilson
Wonderful and friendly atmosphere. Thank you Joseph for a positive experience!
Estellita was wonderful. I came in with a picture of what I wanted and very little time. She helped me build the room exactly like I wanted. She was so professional and nice that I'd recommend anyone looking to design a new room come and work with her.
Estellita treated me very well at the store. I bought a bedroom set back in 2017. Now I'm buying a dinning set from her in 2024. I really appreciate her service and personality.
Estellita ,professional , dedicated, did perfect service , help me to find good furnitures, I reconnected estellita
Estellita great help
Estellita was awesome!she was very patient and explained things thoroughly.
Great store Great service by Estellita
Debra Cox at Ashley furniture was extremely helpful with our couch purchase. I would recommend anyone shop at Ashley furniture
Such a big help with assisting us on finding a couch and answering any questions we have!
Debra Cox was fantastic!
Thank you Debra Cox and Jordan working it all put!
Estellita provided excellent customer service, she was patient and helpful
I would recommend Estellita if you want amazing and timely customer service. She was so kind and so helpful with our entire process. Update: If I could give 0 stars, I would. I was sent the wrong bed and the bed I was told came in a certain color, actually didn’t. I didn’t find that out until they came to deliver it this morning. It was a complete waste of my time.
Estellita did not do a great job at all. She ordered us the WRONG color after knowing how important it was and then we found out the product we wanted didn’t even come in the color we wanted.
Debra was super helpful and knowledgeable. Thank you again!
Estellita was wonderful Very helpful and patient
Estellita was great, she was very patience and informative. Thank you for an awesome experience!
It was great! Estellitas service was great! We will definitely be back!!! :)
Randall was amazing very informative and caring will definitely be back
Working with Estellita was a WONDERFUL Experiance, Very helpful, Very Patiant full of Knowledge made everything as SMOOTH as possible Thank You .... we WILL be seeing you soon.
Estellita was amazing, great customer service, very patient and humble absolutely amazing !!!! She was very very helpful !
Very pleasant and knowledgeable. Estellita was great.
Loved the experience with Frank Drummer, super informative, great customer service would recommend him anytime.
Frank Drummer is the absolute best! He is detail oriented to make you enjoy your shopping experience and feel confident in your furniture choice
Ask for Randall, had a very good overall experience.
Estellita, was very nice and I will come back to see you
Estellita is very friendly, helpful she's awesome 10/10 👌
Visited recently and was a great experience! Sarah took care of me from the moment I walked through the door. Being undecided, she gave me space to browse, while being readily available to assist and answer any questions. Would recommend this store to anyone.
Estellita was awesome. Very good customer service; walked in a hour before closing and got help looking for the ottoman I was looking for.
Debra Cox made this entire process both painless and fun. We were in the store to get our table replaced through the extended warranty plan, and Debra walked us right thru the whole thing without a miss. We were not expecting to enjoy this, but she nailed it. Absolutely ask for Debra when you come to this store.
Ms Debra was amazing, informative and solved all or design issues and helped us pick the best option for our dining room!
I had the pleasure of working with Estellita to find a couch, and I must say she was absolutely fantastic! Her knowledge of the products, friendly demeanor, and willingness to go above and beyond to ensure I found the perfect couch made the experience enjoyable and stress-free. I highly recommend Estellita for anyone looking for top-notch assistance in furniture shopping.
Updated review: The buying process was great but unfortunately I will not be buying from Ashley again based on poor planning and lackluster execution on their part. I paid for 2 bed sets (1 king, 1 queen) a month ago and had it delivered to our new home 4 days ago. That same day, we went to put both the beds together and neither of them had the most important parts. There is 4 bracket pieces per bed that puts the whole structure together. Missing. ON BOTH BEDS. How does this happen, you might ask? We are still asking ourselves and Ashley the same thing and cannot get a solid answer. We finally get called back 48hrs after my initial contact and claim submission (on delivery day), sent them pictures of the problem, and then don't hear from them again until this morning by a text message that our King bed brackets are in Wisconsin AWAITING shipment. By the time they get here, it will be a week of sleeping on a mattress on the floor because neither of the beds we bought a month ago are functional. When will the queen brackets be sent? Who knows? I can't get through to anyone to ask, so I will continue to wait for someone to contact me. I have a hard time believing that there is not even 1 set of brackets in the Jacksonville area that we can pick up to expedite this process or have brought to our house. Especially since both of these beds were assumably suppose to be put together 4 days ago. Just save yourself the hassle and go elsewhere for your furniture needs.
Debra was very helpful
Estellita was very helpful and patience. She was very professional and knowledgeable.
Randall is the best furniture seller, go to him 🙌
I would have to say that I wasn’t expecting to meet someone at a furniture store that was so kind, helpful and exited for me to get my new stuff (not just stuff from her store but genuinely happy for me to get my new home in order and decorated. She gave me so many ideas. I have not yet purchased from her and she is still texting me with ideas. This is great customer service! I will buy from her! I am going back this week! Val at Ashley furniture is great to work with! I’m so exited to see Her ideas come together in my home!
Great store experience with Sarah. She is creative, understanding of my Needs and very helpful. Made this process supper easy.
Randall Tisadale was amazing! Thanks for pointing out the purple pillows and mattresses!
Estellita was an amazing associate and helped us shop around!
I was greeted so kindly and treated so well while shopping at Ashley’s. Thank you to everyone that helped me and the manager Jordon was so informative.
Very friendly & informative. Not pushy, which is what I like.
Got to work with Jordan and Estalita and am a happy customer! Delivery within 1 week and a half, and enjoyed the atmosphere. Great group of people. Will be back!
Jordan and Khoury are some beast! Great management team and super helpful for the guest. Make sure you ask Jordan to break dance for you!
ASK FOR AMOS!
Eotellita was amazing today
Had a wonderful experience here especially with the associate Randall, felt very at home and made the experience relaxed and thorough
I hated to give Ashley Furniture one star because I absolutely love The electric reclining sofa that was just delivered to me 90 days ago. Unfortunately, they stopped working and that’s where the one star comes in. Very little customer service follow through when I called for warranty repair. Initial call on Monday. Told me a repairman would get back to me and 72 hours. I made another call the next day just to make sure someone was working on my problem and they told me again 72 hours. So I called Friday and they said that the technician would be calling me to schedule my appointment by 430 Friday afternoon. at this point, I’ve kind of lost faith in The company to stand by their product. Saturday and I again was told it was my fault that I didn’t understand 72 hours meant at least a week before anybody would call me to make arrangements for the repair. The lady I talked to was a little on the snarky side since it was obviously my fault for not understanding their procedures. I want my chair fixed. I don’t think it’s a technician‘s fault because he’s a third-party and he really doesn’t have a dog in his fight. I guess I just feel used and abused. So if one day you see a bunch of old disabled vets sitting in front of the store in Orange Park Florida on Blanding Boulevard with signs saying Ashley Furniture Customer service failed me, perhaps stop by and say hello cause it’ll be me And as many people as I can gather, who have a similar problem with this company. I guess miracles can happen. Wish me luck. I do miss my chair. It’s like when you pushed the buttons and it reclines and I’m telling you there’s nothing better than the headrest On this reclining sofa. Just know that they sell great furniture, but they seem to forget about you once you pay your money and you finally get your delivery. I guess I’m just really disappointed That the art of customer service has somehow died.
Sarah did an awesome job helping my mom pick out a new living room set based on her mobility limitations. Thank you so much. 😁
I recently had the pleasure of working with Estelita during my purchase, and I cannot say enough positive things about the experience. From the moment we started, Estelita was incredibly attentive, professional, and genuinely invested in helping me find the perfect product. She took the time to thoroughly understand what I was looking for, offered excellent suggestions, and answered all of my questions with patience and clarity. Her knowledge of the products was impressive, and she made sure I felt informed and comfortable throughout the entire process. What truly set Estelita apart was her friendly demeanor and willingness to go above and beyond to ensure my satisfaction. She was approachable and never made me feel rushed, even when I needed extra time to make a decision. Her follow-up and communication were also top-notch. If you’re looking for a knowledgeable, patient, and genuinely helpful salesperson, I highly recommend Estelita. She made the entire experience smooth and enjoyable, and I couldn’t be happier with my purchase, thanks to her outstanding service.
Sara was amazing, friendly , and willing to help us purchase a new couch! Highly recommend!
Randall was very kind and helpful! The whole store was beautiful and styled to perfection! Thank you Randall for all your help and patience while we took the whole store in!
Good quality and customer service !!!!!
It was a great experience. I was able to take my time to find what I really wanted. Thanks.
I love buying from here. This is my second time and it’s always a great experience! Mrs. Estellita made it so comfortable and was very understanding as well as accommodating to our exact needs!
Brad is the best, he made our experience fun and simple.
I WANT TO THANK MRS.EJ FOR GETTING ME READY WITH MY LIVING ROOM SUITE SHE WAS AMAZING ANSWERED ALL MY QUESTIONS. GAVE ME RESPECT IN MY DECESION. I DEFINITELY WOULD RECOMMEND HER!!!!
Staff is very welcoming and friendly! Estellita, Randall and Jordan, the store’s manager, were VERY helpful with my furniture purchase!
Purchased furniture with the expectation it would be in within 10 days just to find out the salesman lied. The furniture isn't even in stock. Cancelling the purchase and going elsewhere.
We had a great experience buying our new couch from Sarah. Top notch customer service and friendly.
Randall was AWESOME!!!! Took his time and was super detailed
Estellita was super helpful, not pushy, and very knowledgeable.
Debra is amazing, so kind and patient. She helped me out with everything!
Go and see Debra she is awesome. Very paitient.
Great customer service with Estellita!
Very nice woman and super attentive. We are grateful for the price adjustment.
Ms. Debra was so nice and helpful. She took her time and showed me around. Great customer service!
Estellita, was amazing she went above & beyond to help me find the power reclining/ swivel chair but not in house. Her customer service perfect & I will return and ask for. She was very pleasant to work with.
Very helpful and knowledgeable about your products
Estellita was so kind and knowledgeable . Very sweet sales person
We’ve never shopped at Ashley but decided to stop there first. Our salesperson, Val, was the first to greet us. She asked what we were looking for and pointed us in the right direction. She wasn’t pushy and listened to all our needs and wants. Val gave us advice, helped us with measurements and even moved a piece to help us better visualize it in our own space. She made our shopping experience much more pleasurable. We made our purchase at Ashley and did not move on to our intended stop. Val was a pleasure to work with, and for that we will return to this store.
Wonderful service beautiful store! Ask for Amos
Valeriia was extremely helpful in assisting us in purchasing a sofa and recliner at Ashley’s. It was imperative we receive these items by the beginning of April because of my wife’s impending scheduled shoulder surgery. Valeria assured us the pieces would be received in time and she continually kept us up-to-date on the delivery status. Had not been for her knowledge of the product and her help in every step of the purchase, we probably would not have purchased these pieces from Ashley.
Debra was extremely helpful with my mattress purchase. She knew the products and explained them to me so I could make the best decision. Highly recommend Debra!!
Joseph Gordon was super professional and helped us select some really nice furniture for our house. He was always very personable including showing us pics of his cute kitties!
If you need new furniture go see Estellita. Great service! Thank you Estellita!
Joseph was my sales representative last week and did an incredible job at finding my dream sofa for my new apartment. Thank you Joseph!
Joseph Gordon was a pleasure to work with. Very knowledgeable and professional.
Frank was an excellent representative. He was very helpful and was very knowledgeable of all the products and had thorough explanation with comparison to all the questions I had. I highly recommend asking for him specifically for your next visit!
I am not crazy about furniture shopping ...I walked into the store on blanding in Jax and a lovely young lady named Val came to help me ...found what I wanted right away....it was very painless and she has a really fun personality....thank you Val for your help
Val was awesome. The furniture is stunning and the prices are amazing. Ashley is getting better and better everyday with the type of furniture they come out with.
Had a great experience while looking at furniture at our local Ashley. Frank Drummer was a pleasure to speak with. Even though we were not ready to make a purchase yet, he made sure to give us all the information we needed to make sure we return.
Thank you to Estellita for going above and beyond to offer other options and assist us with getting items to match our bedroom set!
Frank Drummer was pleasant and helpful during our visit to the store.
Estellita gave us some great recommendations about furniture, if or if not a purchase.
Estellita was a good help.
I was helped by Val when buying office furniture!!! She was very considerate and extended a discount when she could! I appreciate all of her help! Great customer service!
Estellita was great helping us
Estellita was a delight to work with. She was polite and knowledgeable. When we decide to purchase, we'll request her
Estellita was very helpful, delightful and knowledgeable. We will definitely request her expertise when ready to purchase!
Valeria has been beyond helpful for picking out all sorts of furniture for our new house in St Augustine. Thank you Val, I’m not done buying yet…so grateful!
We visited the Jacksonville store, and Val was taking care of us. She knew exactly what I needed and explained everything from start to finish. The only issue is is that I need the couch in New York not in my Florida home that had nothing to do with her, but when I need anything else in my Florida home, that will be my girl, she was exceptional This is the couch I was looking at.
Lots of help from Estellita today! Thanks so much
Estellita, a big thank you to her as her customer service was astonishing! I found the perfect set for my home, thanks to her! Thank you again
Estellita was very attentive and helpful I'm helping me find what I needed
Amos at Ashley Homestore in Orange Park was amazing and helped us find exactly what we were looking for in a new sectional. He was very informative, knowledgeable and friendly. We would recommend people to see him if looking for new furniture without any hesitation. Thank you Amos. 💯👌🏻🙏🏻 With My Highest Regards & Gratitude, Tammy Claytor
Amos was amazing!! He was very helpful and knowledgeable about the options available within our price range.
Martin over exceeded with his customer service. He really took his time with me because I know I can be a handful and helped me find the perfect couch affordable for me. He is truly amazing! I’m so grateful
Furnishing my new home seemed overwhelming , but Joseph made my shopping experience incredible! I will never go to anyone else when shopping for furniture
Estellita was so helpful as she helped me with four different sofas I was inquiring about. Her manner was cordial, and I appreciated how she listened to me and then suggested items that might meet my need.
Estellita was a very nice salesman and I am definitely coming back for her services again
Great communication Estellita
Had a wonderful experience! Frank Drummer was very kind and the customer service he provided was outstanding!
Frank Drummer, His customer was amazing.
Debra was great and helped us find exactly what we wanted!
Estellita Great service...very helpful and knowledgeable. I will be back and asking specifically for her.
Estellita is anazing!
My husband and I decided to stop into Ashley after being dissatisfied in our furniture searches thus far. We walked in with minimal expectations, Frank - aka “The Cowboy” greeted us with effortless conversation and offered education on various products and pieces through the showroom. The experience we shared at Ashley does not come close to any of its competitors!! - Frank was eager to work with us to get us a set that was functional and affordable. ~💕Unexpected encounters💕~
Valerie was extremely helpful and knowledgeable. She spent a lot of time with us and never made us feel rushed or pressured. It was a pleasure to deal with her.
Welcomed warmly by Estellita during my dining set shopping. Well informed and helpful with navigating the store and figuring out what table would suit the space.
Mr. Frank was the best
I love my sofa, coffee table and side tables! Joseph Gordon helped me and he was fantastic! He asked me all the right questions so I could find exactly what I wanted. The price was reasonable but the service outstanding. I’ll be back for bedroom furniture soon-
Joseph made my experience shopping at Ashley amazing! He was incredibly helpful and kind, i plan to go back to him for all my future furniture needs! I cannot stress enough how great Joseph was in helping me furnish my new home :)
Estellita was very informative and friendly. Will be back soon
Exceptional service. We were needing a specialized bed for our special needs kid and Valeria was able to find the perfect match. She was extremely knowledgeable and helpful.
My experience today at Ashley was a great one.I walked in and Mike greeted me and asked if he could help and he did .I got just what I came in for.He was very informative about his job. I will recommend Marty any time ,Thanks
Marty is awesome. He provided great customer service in helping me start my new journey here in Florida. He’s a keeper. Thank you so much Marty.
Marty was very helpful and great customer service. He helped us find what we wanted.
Was looking for couch and loveseat and Debra Cox, who worked with us at Ashley, was very helpful and not pushy at all. Very pleasant, patient with us as we looked at everything, and knowledgeable
There is a lot of amazing furniture and they are still open during a remodel.
Marty gave us excellent service and was knowledgeable about the furniture and warranties
Valeria is a true gem. She was personable, professional and a very nice lady. She helped me select the furniture that was a good fit for my family. If I'm in the market for additional furnishings, I will be contacting Valeria. Thank you!
Estellita was very patient and helpful finding the right lamp for us. Thank you!
Excellent service. Estellita was very patient and helpful with my purchase.
Valerie (Val )is nice and best sales person who’s I can meet . She helped me made decisions with my purchases I am happy and. I am recommending Ms. Valerie .
Great experience from showroom to install.
Ms. Valerie provided exceptional service during our recent furniture purchase. Despite the short notice, she promptly met with us and assisted in selecting bedroom sets for our sons while they were away. The delivery and installation were completed swiftly, resulting in a delightful surprise for our family. Ms. Valerie demonstrated remarkable expertise throughout the process. She went beyond the available inventory and recommended suitable items that were not physically present in the store. Her keen eye for design was evident when she suggested colors for our new couches based on a photograph of our walls and flooring. Although I initially hesitated, I am thrilled with the outcome as the colors complement our space perfectly!!! I highly recommend Ms. Valerie's services to anyone seeking professional guidance in furniture selection and interior design. Her knowledge, attention to detail, and commitment to customer satisfaction are truly commendable!!!
Marty was awesome. We bought a great dining room set and some nice lamps. He was fantastic.
My wife and I had a great experience working with Frank. Frank is a very genuine person and made our shopping experience very pleasant.
Very helpful and polite
Estellita was excellent definitely recommend coming back here, wonderful customer service and very informational
Marty was very helpful and made sure I was happy with my purchase and helped me with some really awesome discounts. I would highly recommend him to anyone want his help in purchases
Sarah was my sales representative here at the Blanding Blvd location here in Jacksonville Florida. She was very professional and made me feel very comfortable with purchase. She allowed me to decide if this is exactly what I wanted without being forced or making a decision. I will be returning to the store for future purchases and I’m looking forward to working with Sarah again.
Sara was a delight!! She helped me with all my questions and even had a few suggestions that I was in agreement with. Sarah is the best!!!
Estellita she gave us a great service trying to help us. Thanks for your help.
Joseph was great today. We recommend this location in Orange park.
Frank Drummer was awesome salesman very helpful and willing to get you anything that you need to make your day great.
Worked with Estellita and she has been phenomenal through the entire process!! She was very informative, patience and gave great service! Estellita even went above and beyond by staying in contact with me making sure everything was received and if I had any questions in regards to my delivery especially with limited family here to assist!! I was placed in great hands and I’ll recommend her a thousand times to ANYONE!! It was a pleasure working with her!!!💜💜💜💜
Estellita is AMAZING!!! She helped me find exactly what I needed. She expressed much patience, kindness, and understanding. Explained everything very thoroughly. Above 5 stars!!!!
Polite, knowledgeable and efficient. If I could give more stars I would!
Estellita, is very sweet, was helpful in assisting me with my purchase. What I was looking for was only available online, but Estellita showed me a set that was comparable so I could decide. Service at this Ashley store is always good. 3rd time I come here for my home needs.
Estellita was wonderful! She was very knowledgeable and took the time to explain different layout options.
Estellita was amazing