Ashley HomeStore Kissimmee, FL
Here at the Ashley HomeStore in Kissimmee, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our extensive selection of all furniture, mattresses, and outdoor furniture with unmatched customer service. We have been your go-to furniture and mattress store in Kissimmee, FL since 2005. Our dedicated and experienced Sales Manager, Sondra Rierson supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive furniture and mattress selection. At the Kissimmee Ashley HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the Loop on John Young and Osceola Parkway. For those of you on a tight schedule, the best time to avoid the crowd is around 3:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Great people selling Great products... Nice attention
Great Customer experience with Stephany, if you are looking for any type of furniture Ashley is the right place, awesome prices.
Amazing customer service compared to Rooms to Go. Definitely coming back to purchase other sets in the future. Hopefully, Abel Otano, will still be there😊
I’m vey pleased Great deals strong and good furniture the salesman Mr Jose Vélez was very attentive patience and polite All the staff were very nice as well I would gladly buy from them again.
The Monaghan sofa was delivered and is just beautiful..!!!
We had a great time with everyone. Both Victor and Marco were amazingly helpful. We look forward to buying more furniture soon!
Loved our salesman !
I am always leery of stores that have sales people at the door who tend to ask lots of questions and follow you around trying to make a sale. However, we were fortunate enough to be greeted by Abel at the Kissimmee store. My 85 yr old mom was looking for a headboard. Walking distances is difficult but Abel made jokes and listened to what she wanted. She ended up buying a complete bed with mattress, and , more importantly, she was very happy with the experience and her purchase. I cannot comment on the overall quality of the furniture, but for me that is not as important as my mom having a successful and positive experience. Thank you, Abel. You are a great salesperson and a kind and patient man.
One thing that annoys my husband and myself are salesmen who introduce themselves and then proceed to follow you around. Kudos to Lisandro for leaving us alone to explore. He made a long distance sale- we made our purchase from another state because he gave us space. We’ll soon be enjoying our sofa.
Their Sales Person Name Fawda Was so kind with us, and manager Mr.Abdul’s behavior was also good. They have good collection of beds. They literally confuse me ,which one to buy
Ceasar was the best. I had problems with my delivery and he fixed it. Great salesperson and a great guy.
Beautiful furniture but prices are too high.
PROTECTION PLAN IS A SCAM ITS CALLED PROTECT ALL USA DO NOT BUY IT THEY WILL NOT REPLACE YOUR FURNITURE THEY JUST TAKE YOUR MONEY AND THEY INSIST ON YOU BUYING IT SO PLEASE BE CAREFUL! ASHLEY FURNITURE IS BAD QUALITY YOU WILL NEED TO REPLACE THEM SOON.
If I could give these people a negative star review I would. I've been on the phone with these people for over 24 hours... I waited all day for the delivery and it never came... Then when I called back they told me it was moved to another truck and they said it was moved to another truck and still on it's way... Well, once it hit 8pm and still no word from them I realized that was just another lie. Went to call back, but the entire Ashley's store including corporate was closed. Waited till the next day and then was told that my furniture was never even available in the first place... Did I mention I ordered this 3 months prior?! Called again multiple times through out the day and was told some items but not all were available... Couldn't give me a date of when it was available either. Just ridiculous. A bunch of liers and absolutely horrible service. I'm on my way to get my money back right now. (Over $10k worth). Beware this place
NEVER EVER AGAIN! I paid good money for a BRAND NEW SECTIONAL and it was delivered to my home DIRTY with the frame completely broken. The sofa looks used! After waiting on hold for 40 minutes and being interrogated as if I caused the damage I was finally told the sofa would be exchanged. Replacement came today AGAIN DIRTY & USED LOOKING!!! My husband sent it back AGAIN. I told myself I would never purchase from Ashley furniture and did it anyways like an idiot. I absolutely hate this company. I've currently been on hold 54 minutes. I would cuss if I could cause this is BS!!!!!! I just want a FULL REFUND AT THIS POINT! Ohhhh and they still left the broken sofa at my home. There's broken wood coming out of the frame and I have a toddler in my home. It's already been here a week and now they've STILL LEFT IT HERE!!
Worst experience ever on my delivery date item came only half of the stuff and the dresser had a broken drawer which never was replaced and was told it was a wait of months to get it next delivery date was rescheduled for may of next year without any notice i found out by me going into store ask for a refund of all my stuff that was delivered on the first date now I've been told that only one item can be pick up but the rest can’t be pick up since its been too long!!! How you picking up the dresser that was delivered on the same date of the other items but not the other items because it’s been too long how does that make sense????
It was the worst shopping experience .. they scammed me .. they showed me something in the store and they send me something different and the shipping took 2 months and then they tell me that there is no refund ... managers and seller (abel) did not help me ... I lost 1200 $ dollars .. for something that I can not use …
Our purchase (September 5th-2021) was for 4 complete bedroom sets: one King, two Queens and one Full. All was going well until facing the delivery nightmare due to unknown reason they have sent incomplete broken pieces and even the wrong items and moreover the date for delivery wasn't as promised when closing the deal. There are 11 deliveries total and the last one will be for March next year,, really? We have visited several time to the store to complain about the unorganized process and filed claims. Ashley Store supposed to be a reputable company but I was wrong as it seems that our purchase was not reserved accordingly and sold out to someone else and we have to wait a long long time until they actually deliver ours.
La peor compañía del mundo. Compre un juego de cuarto y no me entregaron lo que compré. Solo el dieron un equipo de menor calidad. En adición luego de solo dos meses de uso la cama de posición no funciona. El peor servicio al cliente. Además de no tener una línea directa para conectar en reclamaciones. Nunca contestan el teléfono. Y cuando lo hace te envían a un sistema automático que nunca responde ni resuelve nada. No vuelvo hacer negocios con esta compañía y no la recomiendo.