Ashley HomeStore Kissimmee, FL
Here at the Ashley HomeStore in Kissimmee, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our extensive selection of all furniture, mattresses, and outdoor furniture with unmatched customer service. We have been your go-to furniture and mattress store in Kissimmee, FL since 2005. Our dedicated and experienced Sales Manager, Sondra Rierson supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive furniture and mattress selection. At the Kissimmee Ashley HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the Loop on John Young and Osceola Parkway. For those of you on a tight schedule, the best time to avoid the crowd is around 3:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Shirley provided me with exceptional customer service !
María Delgadillo, was the seller that help us, she was very patient and very polite, she goes little by little with everything, I'm so glad that I found her, she was awesome 100% recommended... thanks for your service
Had a wonder and fun experience here with Ted! He made buying furniture for our first home easy and understood our budget. He took his time to explain and made sure we were comfortable before finalizing our purchase. We have purchased furniture from Ashley Furniture before and definitely will go back for Ted to help us in the future. Make sure you ask for Ted!!
Ask for salesman Ronal - he’s great!
We walked in started looking around & Shantally Bernable said hi w/a big smile & said how are you w/a beautiful smile & the rest was history. We just moved here & she made are furniture shopping great. All I can say is I will refer her to anyone I know that’s buying furniture. She was a pleasure to work with. 💖💖
Nicole was fantastic! We were looking for a tv stand and she let us walk around the store often checking in to see if we needed assistance. We ended up buying a sectional couch with ottoman AND the tv stand. Nicole made our day when it came to Pricing. Did I mention it was our wedding anniversary? Thank you Nicole for a great shopping experience!
Very good customer service! We went there to take a look in a few dinnner tables and left there with a Purchase! Thank you Cesar for all of your help.
Great salesman, pushed all the right buttons. Bought more then we planned on but very pleased with our purchase.
Very busy store but also a large store with more furniture on the floor. Staff was very friendly. We worked with Santana and he was awesome!
I had a great experience shopping for furniture for my new home. When i got there they welcomed me into the store, i explained exactly what i wanted and the sales representative found me exactly what i needed. When you go there ask for Maria, you wont regret it!!! She’s amazing!
Salesperson was excellent. Date of delivery has been delayed twice, at 16 days past first promised date at this time.
(Translated by Google) Good (Original) Buena
(Translated by Google) Expensive furniture, and the seller a bit listless. (Original) Muebles caros, y el vendedor un poco apático.
I purchased a dining room table set. When it got delivered, the delivery team signed for the order on my behalf without my permission. The set was damaged with cut chair legs and deep scratches on the table legs. When I reached out to Ashley it took 3 weeks to get the chairs replaced after I demanded they correct the issues. I was supposed to get a delivery refund since May and it is now end of July and have not seen it. Very poor place to buy. Once you purchase, you are on your own. They do not care about the customer at all. I can prove that they do not reach out or honor their word. I have sent 28 emails and have them saved. Do not buy from Ashley. You are probably better off buying from anywhere else then here. A flea market would be better than Ashley's.
I would give them negative stars if I could. We bought bar chairs from them and they told us it would be brand new. That they'll deliver and build them at the house. They brought these chairs already build. They forgot 2 chairs out of 8. So we inspected the chairs all the wood was scratch worn at the foot, leather was torn. All the chair tilt to 1 side all of them. So we figured they sold us display chairs. We called them same day and they said they need to do a claim. I don't care they promise new chairs. It's been a week already and herd nothing so we went to speak to their manager and he completely turn his back on us. Very unprofessional he should be fired. We don't want the chairs we want all our money back, but he refuses. Guess we gonna escalate this in court. We didn't want a fuss we just wanted new chairs that are not scratched, torn leather, foot worn down, and tilting. I highly recommend don't buy from them.
Worst experience purchasing furniture. What is the point of making a sale on memorial day and up to this date have not delivered the furniture yet. First and last time I purchase anything from this store. To me is the same as false advertisement to sell something you as available and you do not have it. If I I would have known beforehand that your products come from China I would have not purchased anything. Stop the FALSE ADVERTISING YOU THIEFS.
Horrible experience. I was questioned why was I taking so long looking around their warehouse