Ashley HomeStore Kissimmee, FL
Here at the Ashley HomeStore in Kissimmee, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our extensive selection of all furniture, mattresses, and outdoor furniture with unmatched customer service. We have been your go-to furniture and mattress store in Kissimmee, FL since 2005. Our dedicated and experienced Sales Manager, Sondra Rierson supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive furniture and mattress selection. At the Kissimmee Ashley Furniture HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the Loop on John Young and Osceola Parkway. For those of you on a tight schedule, the best time to avoid the crowd is around 3:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Agradecida por la excelente amabilidad y buena atención por parte del señor Humberto Santiago de Ashley Kissimmee. Lo recomiendo al 100%, al llegar a la tienda no duden en buscarlo!
(Translated by Google) Ashley furniture is an ideal place to buy the best furniture, ask for Humberto Santiago and he will be taken care of in an extraordinary way, he is always willing to look for the best and at the best price for you. Excellent advisor and very friendly and helpful person. Ashley furniture is an ideal place to buy the best furniture, ask for Humberto Santiago and he will be taken care of in an extraordinary way, he is always willing to look for the best and at the best price for you. Excellent advisor and very friendly and helpful person. (Original) Ashley furniture is an ideal place to buy the best furniture, ask for Humberto Santiago and he will be taken care of in an extraordinary way, he is always willing to look for the best and at the best price for you. Excellent advisor and very friendly and helpful person. Ashley furniture es un lugar ideal para comprae los mejores muebles, pregunte por Humberto Santiago y sera atendido dd manera extraordinaria, el siempre esta dispiesto a buscar lo mejor y al mejor precio para usted. Excelente asesor y persona miy amable y servicial.
Horrible experience. The sales man lied to me about multiple things. Said furniture could be returned with a stocking fee. I was unhappy with some of my purchase and come to find out you can’t return anything and “stocking fee” isn’t even a thing. Also, after initial delivery was delayed, my sales contact said the charge will be waived. I was still charged, and waive of the fee was never noted or even approved. Also, furniture was delivered dirty. Base to the bed was smaller than the mattress! Looks awful, but I am stuck with the furniture. Save yourself time and money. Will never shop at this store again.
(Translated by Google) Very good prices but at the time of solving something I noticed that the billing employees do not really want to work. (Original) Muy buenos precios pero a la hora de resolver algo noté que los empleados de facturación no tienen muchas ganas de trabajar.
Worst customer service ever. First, they won't stop until you make the purchase and after that you mean nothing to them. I bought a sectional from them and then I wanted to change it because it did not fit and on the new one they did not included my 5 protection plan as I wanted it and when I realize that and tried to added they were making me going back and forward with the phone customer service and then just to tell me they can not do anything about it. Nathan was the worst sales person, he told me was going to call me the other day to figure something out and I'm still waiting for his call. I won't recommend this store to anyone. You definitely lost a customer.
Went in today ready to buy. Great start when we walked through the door. I will not leave names, but after finding what we liked the sales person misinformed us on the finances. We spoke to the manager we met in the middle great. We go with their finances why not 0% interest. Everything is great, until we are ready to check out, so at beggining he said they can deliver by this Thursday, so thats why we aggreed to run credit and everything. When he goes to the computer he tells me now that the fastest free delivery was 11/22 after telling me it would be this thursday the 14th, and if i want it before i have to pay 132$. That is when i just walked out, and not making a purchase ran our credit for no reason, and did not purchase anything. Great jobs sales rep, and ur manager. I will never step foot into another Ashleys waisted 2 hours, and misinformed 2 different times. Names will be mentioned in the email, and call to corporate
Chris is amazing and so helpful
The worst customer service ever called 3x looking for an item the first time I was promised a call back the second placed on hold then 3 separate people placed me on hold. Their not worth the time. Go on line Wayfair Walmart and overstock has the same items and easier to get help
I will NEVER go back to this store! I bought a living room set; I never saw the sofa I purchased since it wasn't in the store. I only saw it on their computer screen. I when back the next day of delivery and told them I didn't like the fabric of the sofa - they hit me with their new no-return policy, which the salesperson never told me. Neither she nor the store manager did anything on my behalf. Now I'm stuck with this ugly sofa, that every time I look at it, it makes me cry of anger. Thank God this happens before I purchase their $6,000 mattress set. I will never buy from Ashley again.
(Translated by Google) Excellent place to furnish your home (Original) Excelente Lugar para amoblar tu Casa
(Translated by Google) The worst costumer service I have seen, they make fun of the client, and do not respond adequately for a simple requirement, I do not recommend this location (Original) El peor costumer service que he visto, se burlan del cliente , y no responden adecuadamente por un simple requerimiento, no recomiendo esta locación
My wife and I went to Ashley in order to purchase a new mattress. Nathan Ray was excellent to work with. He took the time to show us the entire range of mattresses and explained why some were better than others - also why they were better. We ended up going with a Tempur-ProAdapt Medium Hybrid mattress, which funny enough was our first trial. Nathan made the process simple from start to finish. We appreciate his time and effort.
(Translated by Google) Trankilo good (Original) Trankilo bueno