Ashley HomeStore Kissimmee, FL

Ashley HomeStore Kissimmee, FL


About the store

Here at the Ashley HomeStore in Kissimmee, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our extensive selection of all furniture, mattresses, and outdoor furniture with unmatched customer service. We have been your go-to furniture and mattress store in Kissimmee, FL since 2005. Our dedicated and experienced Sales Manager, Sondra Rierson supports a Spanish-speaking team that is committed to being your trusted home partner and specifically prides themselves on their extensive furniture and mattress selection. At the Kissimmee Ashley Furniture HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the Loop on John Young and Osceola Parkway. For those of you on a tight schedule, the best time to avoid the crowd is around 3:00 P.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

Recent Reviews
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(1240 reviews)
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The quality of the sofa set I bought was very nice. Can’t complain there. My complaint is with the piss poor customer service I received. I was told I would get a price match guarantee if the same set went on sale by a certain date. It did go on sale and I called well in advance of the time frame needed to get my price match. My service person Christie was great at first. She was on it keeping me informed etc, but after a week I figured out it was all bs and I was getting the run around. The manager Craig I left 3 messages for at the store and no return calls. Sometimes they would even hang up on me. They are lucky I didn’t go straight to the store or they would have gotten an earful for sure. This is for the store in Kissimmee Florida. Buyers beware! If you like what you want to buy get it , but just know the price guarantee is complete bs. They are crooks.

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All Ashley Furniture products are low quality and over priced.

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(Translated by Google) Excellent treatment, and all very spectacular, go and buy, there are too many excellent things !!!! (Original) Excelente trato ,y todo muy espectacular,vayan y compren,hay demasiadas cosas excelentes!!!!

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(Translated by Google) Excellent treatment, and all very spectacular, go and buy, there are too many excellent things !!!! (Original) Excelente trato ,y todo muy espectacular,vayan y compren,hay demasiadas cosas excelentes!!!!

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After 6 hours of witing on our bedroom set to be delivered, it came with crackS in the headboard; queen mattress for a king-size bed and the dresser drawers not closing correctly. What can I say? I returned them all. Now time for a refund.

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I will never come to this company ( Ashley Osceola Orlando )for anything again! This is and was such a terrible experience. Furniture is delivered defective and addiction does not solve the problem.

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Great at selling. Ridiculously bad at delivering and customer service. Save yourself the frustration and go elsewhere. This company does not care what happens after you walk out of the store. They do not deliver when they say they will and the customer service is non existent. You will never convince me that they care at all about their customers. My last purchase on 8/30/19 of 3 pieces of furniture was scheduled to be delivered on 9/18/19. I took the morning off work but they delivered only one piece past my delivery window of course. The drivers word "I only have one piece and it's not my fault". It is always another part of the companies fault no matter who you speak to.I could not get a straight story as to why the other 2 pieces were not delivered and it took two full business days for them to be able to determine that they had not delivered all items. Next delivery date was 9/27/19 the second day I have to stay around for hours waiting. Items were to be delivered and assembled. Delivery driver informs me immediately that they have the items but they are not assembled. Can't tell me why. So they proceed to unbox the items and leave when the customer service rep tells me someone will come the next day to assemble them. I would have assembled them myself but both items have damage and I want to the tech to see the damage. I was given a window of 8am - 2pm so another day wasted. 2PM rolls around, no call no show so I call and they tell me it will be at least another 1 1/2 hours until they arrive. We'll see about that. Did I mention that when they unboxed the items they damaged one of our brand new custom shutters when they leaned the furniture pieces against them. I can honestly say I have never had worse customer service than I have had with this company.

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Very friendly people like salesman Hector and great prices

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Very friendly people like salesman Hector and great prices

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Have some nice furniture. Some of it is expensive some of it is cheaper. The bigger locations have more of a display area. Watch the signs in the stores. Not all are the same. You call them out on it, they give you the better deal that other stores offer.

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Have some nice furniture. Some of it is expensive some of it is cheaper. The bigger locations have more of a display area. Watch the signs in the stores. Not all are the same. You call them out on it, they give you the better deal that other stores offer.

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Andres Castillo, is our rep. He is professional, respectful, and gave us privacy, to discuss, our purchase. Needless to say, we purchased a bedroom set.

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Andres Castillo, is our rep. He is professional, respectful, and gave us privacy, to discuss, our purchase. Needless to say, we purchased a bedroom set.

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Their salesperson Maria was very polite and very knowledgeable of the furniture and very courteous

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