Ashley HomeStore Lakeland, FL

Ashley HomeStore Lakeland, FL


About the store

Here at the Ashley HomeStore in Lakeland, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our intelligent customer service team who showcases our products in a way that makes a house feel like a home. We have been your go-to furniture and mattress store in Lakeland, FL since 2002. Our dedicated and experienced General Manger, Kristopher Thatcher, has built a team that is committed to being your trusted home partner. At the Lakeland Ashley Furniture HomeStore in Orlando, FL, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area located near Target and T.J. Maxx. For those of you on a tight schedule, the best time to avoid the crowd is in the early morning around 10:30 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

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Recent Reviews
4.3 Star Star Star Star Star
(980 reviews)
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Need a couple things around the house look no further then Ashley Home Store!!!! Please go ahead and check out there low prices and lovely indoor and outdoor furniture!

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do not stand by their customer service. delivered wrong furniture to my sister, said they would not take it back and the item she originally ordered was no longer available, was the best they could do.

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We've done business with Ashley Homestore since they opened in 2003 (probably spent a whole years salary there since). Worked with Delvin today to purchase a new leather recliner for my dad. The staff I've dealt with here are exceptional ( not pushy or obnoxious) and Delvin did a fantastic job taking care of my dad (a job in itself). We were in and out in less than an hour with a new recliner to be delivered for my dad in 2 days. Thanks for putting up with a couple old broken men Delvin. Definitely be seeing you again in the near future.

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Could not be more impressed with the level of Professionalism my wife and I received from Jason. He made sure all of our questions where answered and got us great pricing. GO IN AND ASK FOR JASON.

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Love the furniture they got

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No one ever call you back waited for my furniture 3 weeks only to arrive damaged and I had to call back To reschedule my A re-delivery which they had to do asked to speak to a manager which will never call you back waited every day to call me back and never did they take my name and number and they never called back extremely unprofessional to not go to the store save your money for a store that cares for you and your money

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Ms. Addie from Ashley Homestore was extremely helpful and very pleasant to work with when it came to assisting me in finding the perfect set for my home. I am more than happy and pleased with the piece we picked out. Thank you so very much MS. ADDIE!!! I LOVE IT! ❤️🙏🏽

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I have never had such bad experience I am emailing yet again as no one has had the decency to get back with me on my previous emails. I am so disgusted. I bought patio furniture the beginning of November and the fourth attempt to deliver it yesterday was the last straw. Each time they arrive there are chairs missing. On top of that they have charged me on my Ashley card for products I have not received. Plus I bought an umbrella and stand to go with the table and now they wont take it back. What the heck am I going to do with an umbrella without a table and chairs. I want this fixed or I am going to an attorney to solve this. SHAME ON ASHLEY. When I went into Ashley I told them of my negative experience a year and a half ago when I bought bedroom furniture and was told I would get a free TV when I called best buy I was told I wasn't on the list. After numerous attempts I was able to get ahold of the manager and told that I wasn't going to get a TV.

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Excellent salesman and white glove delivery!

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Great selection of different furniture. Found several things that we were looking for there. Being a wheelchair user, sometimes furniture stores are not very negotiable with the chair, however, here there was plenty of room between aisles to get around. Kudos!

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Had the installers do the install incorrectly, bought the extended warranty and they did not want to cover. Then Ashley did also not want to cover. Once a credit was approved by Ashley I did come to store in Lakeland and the credit was canceled. I have spent 3 hrs looking and decided what I wanted to buy and to use my credit and had to hear it was canceled and no one knows how’s to fix it! Extremely dissapointed with this furniture place I have bought all my furniture with this company and when something happen they not stand behind the customers!!

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Bought a leather sectional in 2018 told guy i didnt want a extended warranty because it never pays off they always find ways around it he asured me Ashley's is good so I did it about 8 months after having the sectional the back of the recliner started leaning at a angle called Ashley they sent someone out sure thing not covered the wood frame had split they said not covered that was about 2 months ago now the back has felling off you figure when you spend 5200 on a couch it would last longer then 2 yesrs

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I wish I could give this place 10 stars. Gigi was wonderful as soon as we walked through the door. She’s got high energy and she helped us find what we were looking for, she helped us stay in our budget and went to bat for amazing prices. Gigi is the friendliest sales person we have ever met and we are in sales. I wish we would buy everything from her from everywhere. It didn’t feel like we were sold. We feel like she was our personal shopper and helped us make an educational decision on what we want. Please hire more people like Gigi but we will be back and will buy From Gigi and Gigi ONLY! If you’re in the market for new furniture please go to Ashley’s and see Ms. Gigi.

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Awesome Deals

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From start to finish this was one the best furniture buying and delivery we have ever experienced! Our sales design expert, Addie, was an absolute delight to work with and her product knowledge was most helpful! The delivery service was also top notch, communication was great and the delivery arrived in perfect condition and on time! We couldn’t have asked for a more positive experience! A BIG THANKS to ALL who played a part in our purchase! Sincerely, Mark & Barbara Tolar

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the service they give is that they are good people, but I would give it zero stars, in my experience I bought a mattress that cost me $2400 dollars,and nobody explained to me that the company that finances you only gives you 3 months to pay so I had to pay for a mattress rental and pay double. It's stupid.

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