Ashley HomeStore Lakeland, FL 33809

Ashley HomeStore Lakeland, FL


About the store

Here at the Ashley HomeStore in Lakeland, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our intelligent customer service team who showcases our products in a way that makes a house feel like a home. We have been your go-to furniture and mattress store in Lakeland, FL since 2002. Our dedicated and experienced General Manger, Kristopher Thatcher, has built a team that is committed to being your trusted home partner. At the Lakeland Ashley HomeStore in Orlando, FL, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area located near Target and T.J. Maxx. For those of you on a tight schedule, the best time to avoid the crowd is in the early morning around 10:30 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

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Customer Reviews
4.1 Star Star Star Star Star
(1172 reviews)
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the salesman was very helpful and took time to explain everything

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We were greeted immediately upon entering the store by Ana. She asked what we were looking for and told us where to look in the store and that she would give us she some time before checking back with us. Not pushy and very helpful. We wound up finding two sets of tables that we couldn't decide on and showed her a picture of our couch, she helped us to make an informed decision. Ashley was running a Labor Day special and she went through all our pricing and financing options. The furniture arrived the next week and it matched perfectly to our couches. Delivery team was fast and the furniture was in perfect condition. Highly recommend Ana as a sales rep and Ashley for quality. We will shop with her and Ashley Furniture again.

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We were greeted immediately upon entering the store by Ana. She asked what we were looking for and told us where to look in the store and that she would give us she some time before checking back with us. Not pushy and very helpful. We wound up finding two sets of tables that we couldn't decide on and showed her a picture of our couch, she helped us to make an informed decision. Ashley was running a Labor Day special and she went through all our pricing and financing options. The furniture arrived the next week and it matched perfectly to our couches. Delivery team was fast and the furniture was in perfect condition. Highly recommend Ana as a sales rep and Ashley for quality. We will shop with her and Ashley Furniture again.

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Rocky was wonderful. My entire experience was great. I searched many other local stores and there was a reason I returned to see Rocky. When I did, Rocky's manager Manny was ready to help and get the deal done. Great deal for the quality product.

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Wilson Velez was very helpful and provided a wealth of information to help us with our decisions.

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Great service from Rick Lemaski. He was not aggressive, yet very informative and patient while my husband tried various recliners.This store will be our first choice when we need more furniture.

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We were in store two weeks ago to look at living furniture and when we returned on Sunday we made sure to ask for Wilson Velez the sales associate who first helped us. He was very friendly and helpful. We are now enjoying the beautiful furniture which was delivered today. We will definitely return to Ashley Furniture Home Store in Lakeland,Fl for future furniture purchases. Thanks again Wilson for your expert help!!

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We were instantly greeted by Rick Lemanski. We were looking for a couch. We told Rick exactly what we were looking for and he guided us to the perfect purchase. We loved the fact that he was not pushy and was not trying to get us to spend more than we could afford. Rick was very knowledgable about the products, the company and the warranty! We've bought from Ashley Furniture in the past and the great service, prices and quality solidify our loyalty as customers! Manny was the manager on the floor and he was also very personable! We will refer anyone we know to Ashley Furniture ☺️

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I worked with Wilson Velez cool person very professional and honest. I purchased sofa love seat and will return for more. Thank you Wilson

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I was in on Saturday afternoon looking for Living room furniture. Sharon Winegard was my sale associate she was very professional and helpful in the purchasing choices of my final selections. Great experience!!!

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The salesperson Ana P. was amazing very helpful! Took lots of time to be sure we were satisfied !

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Ana ponce did a wonderful job showing us furniture.

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Kinda overpriced but pretty good stuff

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Knowledgeable staff, good sales and selection.

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Not my style furniture.

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but my furniture from there two years ago had no problems just went there today after being made an offer on Friday on a sale price for a bedroom set, from a sales gentleman named Bob I even spoke with the manager when I was there on Friday come today to buy the bed and add some others things and of course we would get the liar because then he stated we never go that low on the set as well is that he doesn't remember making an offer he didn't write anything down he didn't give anything with that price on it. I will never go there again I will let everyone know about the experience thing that's one thing I don't deal with liars especially when I text and I called my husband after I was made the offer and he still didn't like the price but my thing is if you make a mistake own up to it not sit there and call someone a liar.

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I went in store and purchased a new couch and paid $70 dollars to have it delivered on a certain day. My first qualm is that it took the store 2 weeks to have my couch delivered and then on the day it was supposed to be delivered no one showed up or even bothered to call me. After calling the store and letting them know about the problem they said I was not the only customer this had happened too. This is completely unacceptable!!!! If you say you are going to deliver a product do it! The store would not even move me up to the front of the line and deliver the product 2 days after they originally said it would be there. Now it won't be delivered until 3 days after the original date. I still haven't gotten my couch or been reimbursed or refunded my money for delivery. Suffice to say I will not be purchasing another piece of furniture from a company who has such a deplorable and inefficient delivery system!

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I went in store and purchased a new couch and paid $70 dollars to have it delivered on a certain day. My first qualm is that it took the store 2 weeks to have my couch delivered and then on the day it was supposed to be delivered no one showed up or even bothered to call me. After calling the store and letting them know about the problem they said I was not the only customer this had happened too. This is completely unacceptable!!!! If you say you are going to deliver a product do it! The store would not even move me up to the front of the line and deliver the product 2 days after they originally said it would be there. Now it won't be delivered until 3 days after the original date. I still haven't gotten my couch or been reimbursed or refunded my money for delivery. Suffice to say I will not be purchasing another piece of furniture from a company who has such a deplorable and inefficient delivery system!

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Went in to look at beds. Immediately approached by sales person JD (older lady). No problem, I know the drill when I walk into a furniture store. Told her I was just looking and was patient with through her initial sales spiel. Was in there 15-20 minutes and at least half of that time was her following me around rambling on non stop. Told her over and over again that I was just looking but that was never good enough for her. Finally I had enough and started to make my way out of the store and even as I started to get rude with her, she continued. Terrible experience and I definitely will not return.

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The way you guys Handled those kids today and their teen business summer camp, was was totally out of line, unprofessional and prejudice. To deny those children a tour of your store without legitimate reason is wrong and cold-hearted! May God bless you all in the transformation and renewing of your minds. I don't think they would have been denied access had they all Been Caucasian.

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