Ashley HomeStore Melbourne, FL
Here at the Palm Bay Area Ashley HomeStore in Melbourne, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our talented customer service team, and top of the line mattress and furniture selection. We have been your go-to furniture and mattress store in Melbourne since 2013. Our dedicated and experienced Store Manager, Stephanie Hummel, has built a team that is committed to being your trusted home partner and they pride themselves on their selection and knowledge of Tempur-Pedic, iComfort, Sealy, Sterns & Foster, and Ashley Sleep mattresses. At the Palm Bay, FL Ashley Furniture HomeStore we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. You can find us in the area right next to Route 95 and US1 and in the same area as Cinema World . For those of you on a tight schedule, the best time to avoid the crowd is on Tuesday or Thursday of any week. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Bought the table Jason was super thanks
We finally bought couches to replace our 16 yr old Ashley Furniture couches. Their quality, selection and price were as good as I remember. Salesman was helpful and gave us time to explore.
Christine is awesome. I ll definitely buy from her today.
Sales rep Scott was great he listened to what we wanting and showed us living room furniture that we were interest in. Great prices and great quality too!
Too expensive nice furniture but cheaply made
I found a bedroom set that I loved. Very expensive, so I shopped around and learned I could buy Ashley furniture from other retailers for less. Went in to Ashley furniture in Melbourne to look at furniture and ask if they would price match. Not only did TOM, the arrogant jerk salesman inform me that they do not price match, he was simply put, an irritating, abrasive individual with zero people skills. Nothing friendly about TOM in MELBOURNE. I wouldn’t buy from him if it was 1/2 price. So I called Quality Discount Furniture in Orlando, who worked with me on everything. I got 2 extra pieces and saved over $2000!!! Best customer service ever. I will never walk thru an Ashley door again.
Delivery guys were fine. No explained to me that “threshold” delivery meant they just dump it and leave. Considering I am 5’1 women weighing 130 lbs common sense should of played a roll here and someone should of explained to me that no one would be putting the couch together. I will never do business with this place again. Also, when you call back after getting a voicemail, and you speak with someone else to have them, speak with the person who called you back, get back with you and tell you the person who called you is available only to be put on hold again and have the person who called you back, who knows you are on the line waiting, picks up another call? Where did you learn costumer service because you need a re-education.
Nice stuff but terrible customer service. Young boy didn't know the products, deals, or sales. Need to furnish a whole house and there was no bundle option available. He retrieved info from his iPad and had zero personality...
Everything looks beautiful in the showroom but their deliverables are very different than the showpieces in store. Nine out of nine pieces all arrived broken, with razor sharp splinters, or with split planks all over the place. Can't even exchange them when logistics is unable to get the delivery window right, ever. My advice is stay away from this company and spend the extra money hiring a skilled carpenter who takes pride in what what they produce to build your furniture. Again, 9/9 pieces passed quality control all with major flaws directly related to poor manufacturing practices.
I was at this location for well over 45 minutes looking to purchase some living room furniture. Sure I appreciate it when customer service reps give you some space but not one single greeting or any hint of acknowledgement. This was around 6:30pm the store closes at 9pm. This place of business does not deserve my hard earned money. My wife and I left this store disgusted. I challenge any employee or supervisor to roll the camera footage for today's date from 6:30 pm until 7:30 and tell me other wise. Reach out to me and I will gladly point out how many times we walked past several employees more than once and not even a single hello was heard.
There for 45 min. No one greeted us.
Very cheap product and was pressured with a 1 day sale.
Salesman was excellent. Had 14 years experience and it showed.
Have had several bad experiences..the most recent Saturday when the delivery guys delivered our new furniture cramming the couch through the screen door and not letting us unwrap anything till they took pictures to prove they delivered it and then high tail it out before we unwrapped it to find out the couch was damaged and since I did THRESHOLD delivery suggested by the sales guy they won't come get it to exchange it they are going to send a tech out to try and fix the tear..if we want a new couch we have 2 drive 3 hours to bring it to the cooperate store!!!! Very sad they treat their customers this way