Ashley HomeStore Melbourne, FL

Got some great furniture at a great price and Chris was very helpful!

We purchased a leather sofa($3000) and about a year and a half after we got it, the leather started losing its color and cracked. Thinking that this could happen, we purchased their very expensive warranty ($625) because we were told that they would cover everything. Once we contacted that extended warranty, we were told that that the cracking of the leather and the discoloration is not covered under warranty since it’s a manufacturer issue. Tried to get my money back for canceling such warranty to which they said NO. The whole thing felt like a SCAM and will never recommend this place or any other store from this brand.

We went to several furniture stores looking for a dresser, but had to go back to Ashley. Best quality, best price & very friendly service. Thx Jordan!

Great staff, good prices

Excellent excellent Joe good salesman

Need better delivery people....

Our salesman Ronald was amazing!! He had a lot of knowledge about the materials and comfort of the sofas/mattresses. He owns a couch from Ashley as well!! You can’t argue with a person who works and shops at the same place!! Financing was easy thanks to Kirk. I can now sleep well and binge watch a series in style and comfort!!

Selection was lacking and it was hard to get straightforward answers about specific types of furniture being available or not.

Im still stuck with the carpet we purchase but can't use it try to return but store policy sucks ! So $600 worth of carpet that we roll and stood in the corner for awhile were so disappointed with this store so greedy !

Poor customer service. Seems like once you buy something customer service goes out the window. The warranty plan is a joke. I haven’t received a call back nor tech to come out. The store in Melbourne isn’t even answering my calls. I should of spent my $4000 at Badcock Furniture or Rooms to Go. Smh

Do not ship here!!! Two couches broken and the store manager refuses to back up this bad product and assist the customers! They lie!

Purchased a sectional sofa and an accent chair from salesman Scott. He was helpful, didn't waste our time and made the deal in under an hour. Great salesman and great store.

Over priced

Bought some nice furniture. Had a good experience with Cindy the wonderful sales rep. And the manager lady who looked up to see if they had free Father's Day gifts was cute, smart, and very knowledgeable about the stores products. I was thoroughly impressed

Helpful staff

I have liked all the wood furniture we have purchased there. The leather sofa and love seat however is terrible. We have had 3 years, bought the 5 year extended warranty and they say this stuff isn't covered (of coarse) cracking and splitting of all the materiel that the leather is sown to. Stuffing showing, cushions are broken down with hardly any support, arm rest cushions are all sunken in. We are paying on this set over 7 years and it is hardly usable after 3. Because the leather itself isn't splitting and the frame isn't broken they wont do anything about it. Also if you go here and buy something make sure you want it cause you can't even return a pillow once you leave the store!

Nice furniture and great prices