Ashley Store North Miami, FL (N 167th)

Customer service is amazing, Leiny was a pleasure to work with!

Leo Caceres was wonderfull and añso his Manager!! Thanks

Enrique gave us excellent service! Walked in for a matress for my son. I plannned to shop around at Rooms to Go , City Furniture, and never left Ashley because Enrique's service was so good! He gave us a great deal, and worked with our budget too.

Leiny she's my number 1 salesman

Leung was very helpful and helped us find the right combination of sectional sofa with rug at a great price

I had a great experience at this Ashley Store. Leiny helped me picked out a dinning room table for my mom. She was very patient with us and helped my mom decide on the table that’s best for her.

I ABSOLUTELY LOVED working with Enrique at Ashley’s ! He was incredibly attentive and made sure I had everything I needed for my new place. Thank you so much! We need more people like him in Miami!!!💖💖💖💖

Thank you Cookie and Pedro, highly recommend Ashley’s North Miami. Excellent selection and price. delivered on time and as promised and delivery staff ,Ajodia and his partner could not have been nicer or more professional and kept us informed the entire time. We have the Sophia 2 piece sofa with ottoman and perfect choice for our space.

Cookie was awesome.

Leo was a breathe of fresh air to work with, totally enjoyed my shopping experience.

(Translated by Google) I love the very professional and friendly service, I recommend the girl and Ashley (Original) Me encanta el servicio muy profesional y amable ,recomiendo a la muchacha y a Ashley

Leiny was great she knew what she was talking about she helped us find everything we were looking for she was nice and patient with our needs and questions. She even gave my son a balloon. Great experience overall.

Everything was great. Enrique did an amazing job taking care of us.

Cookie & Rony are the best! Made my first visit to Ashley’s amazing and easy.

(Translated by Google) Thank you Enrique for your kind attention. (Original) Gracias Enrique por tu amable atención.

Leiny was amazing, I preferred driving to this location that is 25 minutes away than going to the one 5 minutes away just because Leiny made us feel at home And was super helpful and knowledgeable to help us get what we were looking for. A++++++

Cookie was the best help. Very informative, funny, and most of all she smelled AH-MAZING!! We are so satisfied with our purchase. She made our experience with every penny spent.

Excellent customer service Elizabeth and Leo very kind very helpful

Enrique was really nice and helpful thank you for the help

Our sales person "Cookie" Ramos was amazing, she's courteus, she was helpful, she's nice, she's knowledgeable, she's beautiful and will do everything she can for you to have the best shopping experience. We walked out happy and with a beautiful dinner table. We will definitely be back. When you visit Ashley's Furniture please ask for Cookie, she is the best sales person 😊🫶

We have come to Ashley several times to choose a sofa and it was great, finally Cookie Ramos helped us to made the best decision. Thank you for your help and amazing work, Cookie!

Leiny was a very courteous ,polite, sales women with great energy! If I need furniture or some sort I’ll definitely be returning to see her! Thanks again Leiny! - Regina :)

Cookie was extremely helpful in helping us find the perfect couch. Will definitely be coming back to have her help us buy our next furniture piece!

Leiny was great services. Made sure that we picked the right and comfortable mattress. Just for me and was very patient and helpful. Made sure to answer every question I had .

He’s the best sales

Wonderful experience at this location. All my needs were met and I got the perfect furniture for my home. Ronny and Cookie were exceptional, they were very helpful and attentive. Can't wait to return in the future!

Cookie was incredibly. I’m happy with my purchase

John was very helpful and answered all the questions we had with tons of knowledge about the products. We are very happy with our purchase and can’t wait to get our new beautiful furniture. If you need great furniture with a super helpful and knowledgeable person, ask for John.

Great Buy experience! Leiny Castro was excellent with te attention and the manager help us a lot!

Nilda Sanchez was a great sales representatives. Anyone that visited Ashley furniture please look out for her. She’s great.She knows what she’s doing

Enrique was Professional/knowledgeable/courteous and Friendly. He exhibited these qualities from the moment we arrived in the store. I would highly recommend him Lorne’s.

Nilda Sanchez has been amazing and really helpful! I was looking for a bed set, living room set and dining set. She helped me get all of them under my budget!

Leiny was very helpful and patient.

(Translated by Google) Attention very good person with good manners (Original) Atención muy buena persona con buenos modales

Cookie was amazing

My experience was great

Great experience. Leo C was excellent and so helpful. Will definitely go back for more furniture

(Translated by Google) Super,,,the best attention (Original) Super ,,,la mejor atención

(Translated by Google) I want to thank John Imbastari for his excellent service, we felt very well, he was very kind and helpful with us, he looked for a way to make us satisfied with the prices, plans and financing terms, it is a place that is a pleasure to return to, and in one store I found everything that I like and need, 100% happy and pleased…. Thank you Jhon, many blessings! I want to thank John Imbastari for his excellent service, we felt very well, he was very kind and helpful with us, he looked for a way to make us satisfied with the prices, plans and financing terms, it is a place that is a pleasure to return to, and in one store I found everything that I like and need, 100% happy and pleased…. Thank you Jhon, many blessings! (Original) Quiero agradecerle a John Imbastari por su excelente atención, nos sentimos muy bien, fue muy amable y servicial con nosotros, buscó la manera de que quedáramos complacidos con los precios, planes y plazos de financiamiento, es un lugar que da gusto volver, además en una sola tienda encontré todo lo que me gusta y necesitaba, 100 % feliz y complacida…. Gracias Jhon, muchas bendiciones! I want to thank John Imbastari for his excellent service, we felt very well, he was very kind and helpful with us, he looked for a way to make us satisfied with the prices, plans and financing terms, it is a place that is a pleasure to return to, and in one store I found everything that I like and need, 100% happy and pleased…. Thank you Jhon, many blessings!

Great customer service great furniture !!! I recommend Nilda Sánchez who went above and beyond 😊 Thank you 🙏

(Translated by Google) Very excellent service and attention... I liked the way they treat customers. (Original) Muy excelente servicio y atencion ...me gusto la forma en trata a los clientes

Cookie was excellent great sale rep

Cookie my sales representative was very professional and pleasant to work with. Will definitely stop by in the near future

Horrible. The sales associate charged me for a 3 year warranty which I didn't want. I called for a credit which she said she would write up and then didn't. The confirmation for delivery said they would leave the pieces at my front door instead of bringing them in and putting them together like I told her I wanted. Nightmare. I had to call the store and email several times until they gave me my money back which they finally did. I also asked to speak to the manager twice but was always given an excuse. Never again.

Cookie is excellent she’s very helpful I was able to get everything I need thank you Cookie

I was very please happy of their services and time Nilda Sánchez took with me

Great service. Very professional and patient with us. We highly recommend Enrique's assistance when visiting Ashley Home store in Miami Gardens

Awesome salesperson nilda sanche I wish everyone would be as professional as she is awesome 5 stars

beautiful furniture and excellent service

Thank you Larisa Ramos for all your help in getting us the perfect couch for our home office. We really love it, the color and the style is exactly what we were looking for. Gracias 😜

The sales agent was very pleasant and nice telling me information that I could use when purchasing the items I really appreciate his advice Thanks

(Translated by Google) Excellent attention and willingness from Nilda Sanchez, very good experience!!! Thank you Nilda!!! (Original) Excelente atencion y predisposición de Nilda Sanchez , muy buena experiencia !!! Gracias Nilda !!!

I was able to furnish an 800 sq ft condo in N Miami Beach with Cookie’s help from the N Miami store!

I worked with John and he was great! I had a lot to choose from but he was great in helping me in choosing all I needed! Everyone in that location is great I felt right at home!

Discriminated by the staff. Not organized in the store. Not sections for the living room, bedroom, or patio. Price gouging on the furniture.

Very fast and friendly service with your staff!

Nilda Sánchez was our rep and she was very helpful , and helped us pick out the right furniture

She was a great help

(Translated by Google) Excellent service from Enrique (Original) Excelente servicio de Enrique

The salesman Jose was very professional, helped us choose the right sofa, explained the delivery times accurately, and the sofa arrived exactly on time. There is no doubt that we will continue to be customers .

Nila Sanchez is a great sales person at Ashley furniture in North Miami Beach

Our sales rep Nilda was helpful. There were some delays with delivery dates but it was eventually sorted and we are pleased with the selection. Our daughter loves it!! The drivers James and his partner were professional and delivered the pieces without any issues.

Great Staff and always willing to take time to assist!

L. Castro had great customer service skills. And she was very helpful at the Miami gardens location

Excellent customer service. Most attentive salesperson and manager I have encountered in my search for furniture.

Excellent service 👏 thanks leiny

My mom and I came here in search of a couch. From the moment we walked in we felt VIP and the sales associate showed us all around. She was very patient and accommodating as we looked at probably every single couch in the store. Once we had picked one the checkout process was easy and we only had to wait a week for the couch to be delivered !

Cookie was amazing. Very helpful and efficient. Ashley - North Miami is the best!

Very professional in helping out with any requests and accommodating with delivery and discounts.

This place is a shame

cookie was the best , she gave me one of the best attentions , absolutely brilliant , great atmosphere.

Great attendees Sales just as I needed straight in what I was looking for in color, size and price time for delivery Love it great Customer Srv Satisfaction Support Happy Holidays

Give the money back to the lady outside your store. She has been sleeping on the floor for months because of your poor service.

(Translated by Google) Today I went to buy a chair from Ashley for my house and Balmore advised me. Excellent service, he was very patient and very kind. I was quite hesitant and he helped me super. I recommend your service 100%! (Original) Hoy fui a comprar a Ashley un sillón para mi casa y me asesoró Balmore. Excelente servicio, tuvo mucha paciencia y fue muy amable. Fui bastante indecisa y él me super ayudó. Recomiendo al 100% su servicio!

(Translated by Google) Today I went looking for some things for my new home and I found a perfect option and it was Ashley's and with the luck of being assisted by someone very special, professional and with a lot of experience called Nilda Sanches, she was really very kind and which gave us very good attention, I left very satisfied and happy with what Ashley provided me and especially Nilda, don't think about it and they will love visiting it (Original) Hoy fui en busca de algunas cosas para mi nuevo hogar y me encontré una opción perfecta y fue la de Ashley y con la suerte de que me atendiera alguien muy especial, profesional y de mucha experiencia que se llama Nilda Sanches, realmente fue muy mable y la cual nos dio muy buena atención, salí muy satisfecho y contento con lo que en Ashley me brindo y en especial a Nilda, no lo pienses y visitarlo les encantará

Cookie was fabulous told her what I was looking for and she found the perfect sofa for my decor .

Cookie is best saleswoman in Florida. ASK for her for all assistance.

Balmore Cruz did that of an excellent job helping us to figure out what was best to accommodate our needs. Wish I could give him 10 stars. Such an exceptional customer rep! - Julia Oshun Gallardo

I was attended with a lot of professionalism and very attentive, I recommend it👍

Very friendly and knows the products, very informative

Store had a great selection of sleeper sofas. Carla was a great salesperson showing us our many options and very patient with us as we considered the impact the purchase would have considering our very tight scheduling problems. Thanks Carla for all your help!

Excellent

My furniture shopping experience at Ashley HomeStore was Stress Free and Pleasant. My sales associate was Dachena Valcin which was Very Professional and Helpful, and I Highly Recommend Dachena at Ashley Store. Thank You and Keep Up the Good Work!

I hay the pleasure of being attended by Dachena today at Ashley Homestore. The service was great! She was kind and attentive when catering to my needs! No complaints here.

I applied with some problems and questions about my previous order. Everything was very well, staff helped me and decided my problems. It was kindly, informative and quickly. Thanks a lot.

Nilda Sanchez was Awesome. No Hassle Shopping, Great Service..

I found exactly what I was looking for. My customer experience was great. John is an excellent professional.

Good and courteous service with Nilda. Thanks!

Nilda S. was Very nice and friendly . Professional and patient

(Translated by Google) Good morning, my stay at Ashley was very good, I was assisted by Mr. Pedro López, a very kind person, at all times I received the support I needed to decide my purchase, giving me alternatives, at all times very positive, giving me very good offers and above all After settling on the price of the products I bought, I got another discount from the store manager. In short, my wife and I were very happy and left the store happy and happy to have made a good purchase, thank you very much. PEDRO LOPEZ. Atte Mario Salas Mendiola (Original) Buenos días mi estadía en Ashley fue muy buena, me atendió el Sr Pedro López, una persona muy amable, en todo momento recibi el apoyo que necesitaba para decidir mi compra, dándome alternativas, en todo momento muy positivo dándome muy buenas ofertas y sobre todo que después de quedar ya con el precio de los productos que compré, me sacó un descuento más del gerente de la tienda, en resumen con mi esposa estuvimos muy contentos y salimos de la tienda felices y alegres de haber hecho una buena compra, muchas gracias PEDRO LOPEZ. Atte Mario Salas Mendiola

As soon as you walk in you’re greeted and it’s not overwhelming like other furniture stores where you feel like you are swimming with sharks . I had a really great experience shopping with Nilda thank you!

It’s a very good place to buy mattress and furniture. Nilda Sanchez is a professional designer to help you find the best mattress and furniture.

Amore is caring & trustworthy. They always leave my fur babies in tip top shape. Been using them for years.

Amazing shopping experience, Dachena really helped us out and was able to work with us and our budget. Definitely will be coming back for any furniture needs.

(Translated by Google) Nilda Sánchez, was very cordial, friendly and a super good salesperson. I recommend it (Original) Nilda Sánchez, fue muy cordial amable y súper buena vendedora. La recomiendo

Incredible, excellent service from the entire work team.

(Translated by Google) Nilda Sánchez helped me select my mattress with great care and professionalism (Original) Nilda Sánchez me ayudó a seleccionar mi colchón con mucho cuidado y profesionalismo

Balmore was great!!! He was patient with us and our changing minds 😊 A BIG THANK YOU! 😊

I love everything about the help she gave me she did a wonderful job with the communication and made sure I got everything I needed for my house I love you guys

Great customer service and knowledgeable Thank you Leiny

Best customer service. We were greeted upon arrival, but not in a pushy way, and they offered us a glass of wine while we shopped!

The sales representative exuded great customer skills she was attentive answered all questions. She helped us with our selection Leiny double check that the product was available for delivery on the day request. Leiny professionalism created a positive experience and I highly recommend her for future purchases

We were greated by Cookie, a wonderful sales woman that was very informative, helpful and nice. We had a great expirience purchasing the sofabed we needed for our home. Strongly advise anyone who is looking for furniture to go see Cookie, she will make the expirience truely wonderful.

Nilza Sanchez is a smiling, attentive and professional sales Lady. She got my deal.I 've been shopping from Rooms to Go, City Furniture and came to Ashley ... She expanded my options and helped me applied for a better financing and i am very happy with all the attention as well from Gian Carlos ! Thank you guys and will come back to furnish entire home !

Love this store 🤩 and excellent customer service !

Great experience! Had salesman John Imbastari helping us building a modular sofa, very kind and knowledgeable! I will be back!

Nilda Sanchez. I had an amazing experience purchasing furniture from this sales person.She is pleasant,patient and very helpful with my furniture slection.i will recommend her to my friends family and clients. Please ask for her when shopping at Ashley's furniture store.I guarantee, you will have an aswome experience.

Sales associate Carla very knowledgeable and friendly. She was great making suggestions and advising all options. Delivery as promised install boys did it quick.

(Translated by Google) Very good attention (Original) Muy buena atención

Valmore was excellent and extremely knowledgeable

Easily accesible, the premiere in the house furnishings' row of box stores on the Palmetto , and N. W. 12th Ave. For all budgets , state your needs , get good value & service , in an elegant and pleasant cool decor. At Ashley's

We had an amazing experience at this Ashely’s all because of Pedro! He really listened to what we wanted and showed us pieces for our style. So glad we went with Ashely’s and we will definitely be going back just to shop with Pedro.

Very Good

John was an absolute pleasure to work with! Very helpful, honest, and kind- great at sales without being pushy in the slightest. If you need anything from Ashley, ask for him!

Enid was very helpful and eager to help us find our next couch.

The worst customer service I have ever experienced Scheduled delivery 2 weeks in advance They cancelled night before as they could not reserve elevator Elevator was not needed as it was a lobby delivery from the start Called 6 times - minimum wait to speak was 22 minutes- longest wait 43 minutes to speak to anyone Never doing business with this company again

It was a great experience everyone was very helpful and friendly 💯

(Translated by Google) Good service from Cruz Hernandez, kind and attentive, I recommend it (Original) Buena atencion por parte de Cruz Hernandez amable y atento lo recomiendo

No bueno. Attention was ok.

My experience was excellent, this was not my first rodeo with Ashley. Upon entering, I was greeted by all the salespeople and apparently, Nilda was up. She approached me and asked, what I was looking, when told bookshelves, she took me in that area and I was able to find what I thought was a match to the ones at the house, I showed her a picture, but it was not good, she asked if I had bought, them from Ashley, I told her yes, she was able to pull my profile and found the ones that I bought we were able find them

Everything went very well I was satisfied with my selection and the manager Ms. Elizabeth was very knowledgeable, understanding and very willing to help. I love Ashley.

I went to buy a sofa bed and the salesman John Imbastari was very helpful he walked me around to checkout different options and the service was great. Store was very clean will definitely come back to buy more furniture again.

Good

Great customer service. I highly recommend Ashley Furniture especially the one in Miami Garden’s.

Upon relocation, I visited Ashley Furniture. I found just the right furniture to furnish my quaint Townhome. Low ceilings, needed items that wouldn't make the place look small. I had to take my time and meticulously search for the right dimensions; I found everything I was looking for. The agent called (V) was available for assistance and design advice and she came with a lovely smile. The pieces in the showroom are tailored for homes in Miami. Check it out for yourself.

Yes it was an amazing experience for me. Everyone was very nice and i would recommend Ashley to all family and friends. Again thank you

I was kindly treated by Dachena Valcin she took care of me and my family and made my experience at Ashley furniture great.

The salesman John was extremely patient and professional. I did not feel pressured to buy anything. Awesome customer service. Definitely will be back and, will tell everyone about the positive experience.

Cookie, excellent service!!!

(Translated by Google) Fast and very pleased service from Larisa (almost namesake), highly recommended place!! 😍 (Original) Servicio rapido y muy complacida de la mano de Larisa ( casi tocaya), muy recomendado lugar !! 😍

(Translated by Google) Very nice quality and excellent service! Tanks you Cookie and Carla (Original) Très belle qualité et excellent service! Tanks you Cookie and Carla

Dachena, my sales associate was AMAZING and super helpful , I was almost about to return to another furniture store for a few pieces and instead she convinced me to shop with Ashley and I also found what I wanted at a more reasonable price , on top of that I was approved for a few thousands and I plan on returning immediately to pick up a king size bed set. Hopefully she’s working that day and able to assist me again amazingly as she did the first time . She made my last minute furniture shopping experience very stress free and easy , thanks again for her amazing service . I will be back shortly for more furniture for sure and I’m referring her to my colleagues/family.

I had a very pleasant shopping experience at this Ashley store. Dachena was extremely helpful and knowledgeable about the products. I never felt rushed when cruising around the store, and she was as excited as I was about the sales! 😊 Thanks!

Brought a mattress with the aid of John, he was very knowledgeable and helpful made it a super easy process and we benefited from the Labor Day sales. A good experience

Vlova the sales representative was very knowledgeable, nice with a bright smile... The quality of service was great and the is reasonable.

(Translated by Google) Wonderful attention, practical, concise, pleasant, useful, and we quickly made our purchase, very grateful and happy. (Original) Maravillosa atención, práctica, concisa, agradable, útil, y rápidamente muy agradecidos y felices logramos nuestra compra.

Our sales agent was very nice, pleasant & professional.

(Translated by Google) Fransisco helped me excellent!! buy a sofa (Original) Fransisco me ayudó excelente !! Compre un sofa

They were very friendly and help me right away.

Nataly was really helpful. Excellent service

(Translated by Google) To the Chinese woman who promotes her to Cookie as manager, thank you very much, very good service, thank you (Original) A la china q la promueva a Cookie como gerente muchas gracias muy buena atención gracias

Great experience with Cookie

This was my 2nd visit and purchase at Ashley Store in North Miami Beach. The staff is very professional and helpful. Nilda and Giancarlo went above and beyond to assist me and my husband. The furniture is exceptional and there's a wide variety of furniture to choose from.

I went there a few days ago to get our first sofa! I had a great experience with the amazing seller Nataly! She help us decide and give us the best advice! I would definitely come here for more!

Great experience with Larissa , she was so personable positive attitude and not to pushy . Her energy was fantastic and made the whole experience as painless as possible. She gave me options and explained everything clearly so I could make the best decision for my purchase. Definitely go see Larissa at the Ashley next to the 826 in Miami.

Pedro was super helpful. The store manager and her staff were attentive and friendly. I will definitely go back because of the service I received.

We bought some outdoor furniture that was very expensive.upon delivery we inspected everything carefully and found a cushion had a stain on it and 2 sliders that go on the feet were broken, after waiting for 2 weeks and countless and making multiple phone calls , sending pictures and being transferred from person to person.A crew showed up with no tools or equipment to make the repairs.They simply said they couldn't do it,and now we have to spend another day waiting for a repair crew to hopefully show up and make the repairs.Their furniture was nice but arrived damaged and they won't replace it.They won't replace it untill they decide it can't be repaired.

(Translated by Google) Excellent service, I was very happy with the purchase and delivery (Original) Excelente servicio, quede muy feliz con la compra y el delivery

Service was fast I felt very comfortable

Good services but I have some issues with my living room set.

Nilda was amazing and she listened to our wishes, and wasted no time, showing us what we needed. She also explained all the payment plan in depth and we left very satisfied

Osvaldo Torres was great help hopefully the delivery and the furniture come as easy as the buying process

Pedro helped us with picking out our new couch! He was friendly and answered any questions we had. We are excited for our couch to be delivered!

Great service!!! John Imbastari assist me with dedication and kindly.

(Translated by Google) Luis Torres treated me wonderfully and knows about furniture (Original) Luis torres me atendió de maravilla y sabe de muebles

Quick and Painless. John was awesome! He tools us directly to what we asked for. Great experience!

(Translated by Google) Nilda Sánchez excellent attention, super excellent vocabulary, excellent energy, excellent accessories (Original) Nilda Sánchez excelente atención, súper excelente vocabulario, excelente energía, excelente accesoria

The store have excellent selections to choose from great quality. My sales person Davhena Valcin delivered excellent, I am excited with I choose thanks to Davhena great recommendations. Thank you

Need a good sales person ask for Nilda Sanchez, she was professional and attentive to what I was or was not looking for.

Great customer service 👏

Great experience. Quick and fast purchase. Friendly staff.

(Translated by Google) Excellent attention, very good prices and quality, excellent service! Mr. Nilda Sánchez, very kind, delighted with the attention (Original) Excelente atención , muy buenos precios y calidad , excelente servicio ! Sr Nilda Sánchez muy amable encantada con la atención

(Translated by Google) Nilda Sanchez gave me excellent service, I left satisfied with my furniture (Original) Nilda Sanchez me dio una atencion excellent, me fui satisfecha con mis muebles

My daughter and I visited Ashley furniture store and our sale representative Vlova was awesome, terrific, and outstanding she was very patience with us while we decided on what we wanted I would definitely choose her to be my representative, and would definitely recommend her to anyone looking to purchase from Ashley's furniture store.. Thanks again Vlova!!!!! You are the best 👌

(Translated by Google) Cookie was incredible, excellent service, I bought a sofa, I loved the furniture, very nice and good prices. (Original) Cookie se porto increíble, excelente servicio compré un sofá me encantó los muebles muy lindos y buenos precios

Very professional and friendly

Very attentive, helpful and patient with me

(Translated by Google) Excellent client service! (Original) Excelente servicio al cliente!

(Translated by Google) Me and my husband went to Ashly furniture outlet in Hialeah and had a good experience with Niurka, one of the salespeople. She was very attentive and very kind and we never felt pressured. On the contrary, she was very patient with us and gave very good recommendations for buying La Verda furniture. I highly recommend her. You will not regret it. I would look for her again in the future. (Original) Yo y mi esposo fuimos a Ashly furniture outlet de Hialeah y tuvimos una buena experiencia con Niurka una de las vendedora. ella era muy atenta y muy amable y nunca nos sentimos presionados al contrario fue muy paciente con nosotros y daba muy buenas recomendaciones para comprar muebles la Verda la recomiendo mucho no se van a repentir yo en un futuro la buscaría de nuevo.

Nilda Sanchez was great, awesome customer service, a lot of patience with us,fantastic lady.We will be back.

Nilda was amazing and had so much patience and ideas!!

(Translated by Google) Excellent service from Pedro, I found what I was looking for (Original) Exelente servicio por parte de pedro , encontre lo que buscaba

Recently purchased some furniture and was absolutely amazed by my sales person Michelle’s service. She was very knowledgeable about the different items in the store and helped me pick the perfect set for my bedroom. She was very friendly as well. Will definitely be back for more!

Very helpful and friendly. I appreciate the attention to my needs. Thank you

We recently had the pleasure of working with Cookie Ramos at Ashley Furniture Store while selecting chairs for our home. Cookie's expertise and friendly demeanor made the entire process smooth and enjoyable. She took the time to explain the different sizes and styles available, helping us find the perfect fit for our needs. Cookie's knowledge and dedication to customer satisfaction were evident throughout our visit. We highly recommend Cookie Ramos for anyone seeking professional and personalized assistance at Ashley Furniture Store.

I love Vlova ❤️ she's a sweetheart. Always a smile on her face. Warm greetings and she remembered me from my last visit in January. I told her I'm just getting the footboard for the Johnelle bed and she remembered the Joehnelle table. It was a pleasure seeing her again. I will return and hopes she's still there. She's a keeper so I hope so. She makes spending money at Ashley Furniture a pleasure.

Salesman Luis Torres said give him a minute and never got back with me. Ms. Vlova was great, very attentitive.

Nilda Sanchez is the best! Great costumer service! :))

Nilda sanchez was amazing!!! Awesome! She found the right furniture for us and was super super nice!

I had an amazing experience. Vlova Zephir was a great help, very patient and informative. If you shop here ask for her help.

Store was clean Luis was very helpful signing my shopping experience

(Translated by Google) Excellent customer service! (Original) Excelente atención al cliente!

Best branch I’ve ever been too! Tatiana and Nilda were amazing and very helpful.

(Translated by Google) Excellent attention, Mr. Héctor Rivera and the manager. I left the store pleased and satisfied with the choice,, Your work is the best (Original) Excelente atención , el señor Héctor Rivera y la mánager. Salí de la tienda complacida y satisfecha con la elección ,, Su trabajo es el mejor

Hector was amazing and helped with everything I needed, Great welcoming environment, No high pressuring sales associates and when they are helping you they give you their full attention. No pressure shopping and they have a great selection and well designed rooms with accessories.

If I have to purchase any more furniture it will frequent this establishment. Vlova and her manager ( I can’t remember her name)are awesome!

Excellent customer service, and knowledge of their products.

Great place to buy furniture with huge variety and also a great customer service, highly recommended

I had such a fantastic experience with Dachena & Vlova at Ashley furniture store! They were incredibly helpful and knowledgeable about all of the available couch options, and took the time to really listen to my needs and preferences. They helped me find the perfect couch for my new home, and made the ordering process seamless and easy. I really appreciated their friendly and professional demeanor, and I couldn't be happier with the level of customer service they provided. I will definitely be recommending Vlova & Dachena and Ashley furniture store to all of my friends and family!

Cookie was a great representative/sales person. She was very nice, listened to my concerns and gave me plenty of options without being aggressive at all. I would recommend to all my friends and family to come see Cookie if they have any furniture needs at all.

We had a wonderful experience with the sales representative Mr. Hector Rivera. He is very friendly, helpful, and super knowledgeable. Hector is also very responsive and is always available via phone or email if you need help after your purchase. The store is very welcoming and they have a wide variety of products and many different styles. We will definitely be going back!

Amazing cookie was the best. So happy she took care of me and got me exactly what i wanted

I have been purchasing my furniture from Ashley Furniture Store for 18 years! My first purchase was a bedroom set that’s still in awesome shape! I went in today to use a credit that was returned to me! Happy Once Again..Beautiful accessories added to my home. Hector Rivera and Dachena Valcin gave me great customer service.✨

Hector customer service is superior. I came in to look at different chests for my bedroom to get an idea of what I was looking for. One particular stood out because it was on sale at a discounted price that matched what I had for my bedroom as I looked at that one along with the rest of that particular piece and with Hector’s expertise and knowledge of the product, I bought it right on the spot. It really made my day that someone who knows furniture design was able to help me as far as particulars that I was looking for. As it was being loaded onto the truck, I noticed there was a matching nightstand, I return the very next day and bought it. Hector pointed out that this nightstand was very unique, having special features on it like plugs for your cell phone, USB ports, and it had it underneath light, something that I did not notice until he pointed it out. So now my bedroom is completed with a matching set of drawers That honestly, I was looking to purchase within two weeks, but not over the weekend. Hector’s service and knowledge made me at ease on what the store had there and what was coming soon on deals for my decision to buy on the spot. Hector, Carmen, and Vlova ALL are employees I would recommend to ask for at this location. I watch all 3 displayed excellent customer service to all that walked into the store to either look or left out buying new furniture. I will be buying more items from this location very soon.

(Translated by Google) My experience was wonderful. The agent Cuqui assisted us quickly and looked for alternatives according to the furniture we wanted. We are very satisfied. I will surely recommend them and of course look for agent Cuqui at the furniture store. (Original) Mi experiencia fue maravillosa. La agente Cuqui nos atendió rápidamente y nos busco alternativas de acuerdo al mueble que deseamos. Estamos muy satisfechos. De seguro los recomendaré y por supuesto que busquen a la agente Cuqui en la muebleria.

(Translated by Google) Tatiana is the best in sales (Original) Tatiana es la mejor en ventas

Very pleased with my experience. Nilda helped us and found exactly what we were looking for. Definitely recommend.

Dash gave me the best service ever

Wowwwwwww North Miami Ashey it’s amazing 👏🏼👏🏼 Your products are of quality👌 Oh my God,the Ladies so very very nice, patient! the people are super nice. they are professionals, they know how to receive people, they are patient, they help you find other alternatives according to your needs. You're great! compliments to you all The girls are gifted professionals, there is Vlova, Dachena and their manager Tatiana. With you girls, the store makes you want to come and buy quite often🙂🙂🙂

Cookie was a great help, will be back for furniture in the future!

(Translated by Google) Thanks to Ms. Nilda Sánchez for her excellent service, I will return to continue shopping with her. Thank you so much!!! (Original) Gracias a la Sra Nilda Sánchez por su excelente servicio voy a regresar para seguir comprando con ella. Muchas gracias!!!

Came to Ashley furniture looking for a reasonable priced bed and was assisted by Nilda Sanchez. She was excellent and very helpful. She helped me find a bed for a good price and something that I really was happy with. Thank you Nilda you were great.

Nilda sanchez was great 😊 very helpful and was great to get us an approval she was perfect great customer service thank you

I only can say that the people that works there is amazing, best customer services, lots of smiles!

Nilda Sánchez was the best salesperson very attentive and detail to her job. Very presentable. Thank you for the new bed.

(Translated by Google) Nilda Sánchez treated me very well (Original) Nilda Sánchez me atendió súper bien

Extremely pleasant, not pushy sales person, Osvaldo Torres and the young lady (I believe store manager), Tatiana, both very nice and courteous. Store was very clean and organized.

Nilda Sanchez has been instrumental at Ashley North Miami Furniture, facilitating a seamless and welcoming experience for me. I highly recommend her assistance to anyone seeking furniture expertise.

Sales person was very professional and nice. I knew what I wanted so therefore the transaction went smoothly

Great assistance by Dachena. Go see her for all your furniture needs

(Translated by Google) Good afternoon, I want to let you know that the representative of Nilda Sanchez from Ashley gave me the best attention and helped me achieve my purchase. I recommend you visit the store and its two managers as well. Beautiful for your attention, thank you and showers of blessings (Original) Buenas tardes quiero dejarles saver que la representa de Nilda Sanchez de Ashley me dio la mejor atencion y me ayudo para yo lograr mi compra les recomiendo visitar la tienda y sus dos manager tambien Hermosa por su atencion gracias y lluvias de bendiciones

Hector was very helpful even though the store didn't have exactly what I wanted and saw online he was very accommodating in helping me pick something that my husband love..

Excellent experiece.

Cookie help me pick my furniture and she has an excellent attitude and personality Thank you for your time and effort 👌

I received good service and managed to find the product I was looking for

My experience at Ashley was great I'm very satisfied with my purchase also the salesman was very polite and professional I would definitely recommend a friend or family to Ashley Furniture store

(Translated by Google) Excellent place to buy furniture and decoration, I received excellent and splendid attention from Nilda Sánchez, she helped us with everything we were exactly looking for, 100% recommended. (Original) Excelente lugar para comprar muebles y decoración, recibí una excelente y espléndida atención por parte de Nilda Sánchez, nos ayudó con todo lo que exactamente estábamos buscando, 100% recomendada.

I’m so happy that I choose Ashly furniture friendly Members welcome me in and take care of what I need thank you guys good job I also love that bed delivery guys where awesome 5 stars to you all.

I founded the company in my area and it was very good attention by Nilda Sanchez

Good quality furniture was offered. Nice selections to choose from.

I recently had the pleasure of experiencing exceptional customer service at Ashley’s Furniture because of Vlova Zephyr. From the moment I walked in, I was greeted with warmth and professionalism. Vlova demonstrated a profound knowledge of their products/services, effortlessly answering all of my questions and providing valuable insights. Her attention to detail and dedication to ensuring my needs were met exceeded my expectations. It’s rare to encounter such a high level of professionalism and expertise in today’s world. Leo was also very courteous and kind. I would highly recommend Ashley’s furniture to anyone seeking top-notch customer service. When you go ask For Vlova Zephyr

The Associates very knowledgeable when answering the questions and consents, Keep up the good work!!

Absolutely excellent service from Cookie Ramos at Ashley today! She guided me through the entire process, offering valuable advice every step of the way. From start to finish, she ensured everything was thoroughly explained, leaving me feeling well taken care of and incredibly satisfied with my purchase. I wholeheartedly recommend Cookie’s assistance to all Ashley customers!

The only furniture store I went to Saturday that treated me well. Cookie gave great customer service. Thank you

We should have been told that we had to bring the damaged rug downstairs and then bring the replacement rug upstairs. Also, no one told us we had to assemble the 3 tables. How ridiculous is that?

Cookie was very helpful. Very happy with my purchase!

(Translated by Google) Excellent attention 👏 (Original) Excelente atención 👏

The attending sales associate was attentive to what our needs were and she was very professional throughout the entire process

(Translated by Google) They are the worst furniture company and they also charge you interest on interest, it's crazy 🤬🤬🤬 (Original) Son la peor compañía de muebles y aparte te cobran intereses sobre interese, es una locura 🤬🤬🤬

John was very kind . He also answerded all my questions.

The sales associate, John, went above and beyond. I had an issue with Ashley Online, and while the store does not really deal with the online corporation, John went out of his way to make sure I could get the help I needed with a damaged furniture piece. I also ended up purchasing something from the store, and he followed up to make sure everything went well with the delivery. I’d definitely go back to this store location rather than Ashley Online.

After a nightmare of dealing with City Furniture, I decided to stop into Ashley. I was greeted by a cheerful girl named Cookie and she was amazing! She listened to what my needs were, didn't try to sell me the entire store, was truly helpful in assisting me to find the perfect mattress! It was affordable, comfy and exactly what I was looking for! She made what could have been another furniture shopping disaster into an easy and quick sale! The store was clean and they had beautiful items but it was Cookie that will keep me coming back and referring customers to her!! Ask for Cookie when you go - you won't regret it!

The staff person was very polite and helpful.

Very good

Great selection. Wonderful service and assistance. Fast efficient delivery!

Very nice

the worst experience ever on an online purchase , returns are almost imposible , you have to do it via chat and a mission and you have to pay for shipping costs and nothing to do with the picture online, bad quality 24" Wall-Mount Bathroom Vanity Cabinet Item #: A600077790

(Translated by Google) The experience was excellent, the attention was really very good and pleasant, they showed us the exhibition in detail and gave us many options. It was very satisfactory (Original) La experiencia fue excelente, realmente la atención fue muy buena y agradable, nos mostraron la exhibición con detalle y nos dieron muchas opciones. Fue muy satisfactoria

Vlova was amazing! Such a delightful person to help us find what we were looking for. And the couch we ended up with was our favorite find in south florida. Go see Vlova!! Shes so helpful

Awesome team beautiful store!

Danny Prado was awesome! Great customer service. Thank you!

(Translated by Google) I found what I needed at an excellent price, John's attention was great, he explains everything to you, it's pending, you tell him what you want and he tells you what he has more or less than what you're looking for, I highly recommend it (Original) Encontré lo que necesitaba un excelente precio la atención de John fue buenísima te explica todo está pendiente le dices lo que quieres y te dice qué es lo que tiene más o menos de lo que tú buscas lo recomiendo ampliamente

We had a great experience,every sales person was very friendly and helpful the showroom is neat and elegant, the prices are great and affordable. Well recommended furniture store cant wait for my purchase to arrive.

Excellent and professional service!

The experience purchasing my sectional was great. But I was misinformed about my delivery date. Instead of just a couple weeks, it’s turning out to be a couple of months. Would have gone somewhere else if o had known that. Tried calling and emailing the sales associate with no response. Very disappointed.

Awesome service

Wonderful customer service 👏 Dash was amazing

Very good service ! Good prices and excellent attention from John

We bought two sofas at a very good price! The service at the store was excellent, also the delivery crew was amazing! We always trust Ashey Furniture for good quality and service! A 100% we recommend!

(Translated by Google) Excellent attention, thank you (Original) Excelente atención, Gracias

The furniture is Trash. Some of the lowest materials and the worst quality. I bought a couch set and a bedroom set and not even a year later it’s breaking down. The couch cushion stitching is very bad and doesn’t last. I bought a warranty and now they’re saying it’s wear and tear. I barely use the couch and it’s mostly an accent on the living room. Don’t Buy Here !!!

The salesman that helped me was very polite a nice and did a good job

Very competent and friendly salesman.

Friendly and professional.

My husband and I spent some weeks visiting all furniture store in Miami because We are moving to a brand new house. When We meet Leo and Cuquie in Ashley Store We stoped our hunting. Those guys helped us to find every single things We needed for our new home, starting for a mattress until a single counter chair. See you soon guys I need one more counter chair.

Had a great experience shopping for our new dining room table. Sales associate Vlova was very pleasant and helpful. Gave us the space and time we needed to decide on which table we wanted without rushing us or pressuring us like usual sales people do. Will def come back here again to purchase more furniture in the future. Make sure you ask for Vlova to help you!

John Imbastari was very patient and helpful the experience was great thank you

Great customer service provided by Vabal.

Very informative and knowledgeable. He made my decision making process smooth and I’m very happy with my choices.. He went above and beyond !Thank you Mike⭐️⭐️⭐️

Dianna and I were overly thrilled with our "home professionals" yesterday at our Ashley store. Both Tatiana and Luis went out of their way to make sure we understood our options and that we made the right selection for our needs. They could not have been more helpful or more on point. They were excellent listeners and made sure they understood our wants and needs. So nice to do business with these folks and enjoy a selection that did not overwhelm us and yet we felt we missed nothing.

Cookie was the best! Very informative, helpful and patient. This store is very clean and has a lot of options!

(Translated by Google) Very good, very good service (Original) Buenísimo, muy buena atención

I went to Ashley Furniture to find a recliner and was pleased with the experience. Thanks.

Great place to buy good furniture. Joshua was very helpful and knowledgeable about the choices, easily recommending alternatives to help us find what we wanted at an economical price. Would definitely return for my furniture requirements.

Our visit Ashley Store was a good experience! Luis, the team member who helped us was extremely helpful and answered our questions. Best of all, pieces were available, total amounts explained and we were on our way within an hour or two Thank you!

(Translated by Google) Excellent (Original) Excelente

Great Store. Parking was easy and things were nicely spaced out and easy to see. The staff was especially helpful. They asked if you needed help but we’re not hanging all over you. I appreciate they gave me space to look around but we’re close enough if I had any questions. Definitely would go back again. Joshua was a salesman that worked with me and I appreciate all of his help.

our sales rep Vlova zephir was awesome!! answered all our questions, took the time showing us and demonstrated the usage of the item we purchased as well as an amazing personality!!! 🤙🏼🤙🏼

(Translated by Google) Very good place to shop for your home, very good quality furniture, great financing and very friendly and professional sellers. Thank you Ashley Furniture. (Original) Muy buen lugar para hacer las compras para el hogar, muy buena calidad en los muebles, el financiamiento genial y los vendedores muy amables y profesionales. Gracias Ashley Furniture.

Dachena was great!! Had a fabulous experience super smooth. We will be back for more furniture in the future. Thank you!!

Amazing costumer services

The staff is very professional. I was very impressed with the service and their knowledge of the products.

Very nice,clean and quiet. The staff are friendly and very knowledgeable.

It was perfect

We got what we're looking for and the price was excellent. Thanks

They had a variety of options and the sales associate were very nice and knowledgeable.

Excellent customer service. Staff was amazing especially Josh. Would recommend him anytime

Excellent customer service. Josh was excellent. He went above and beyond and to help us find exactly what we needed and way more than that. Will definitely be back Even told his manager he deserved a raised and we hope he gets it.

Prompt, professional and courteous

Great service professional team, experience was amazing and selection of beautiful furniture

Went in and got what I wanted and needed. They have a great selection of furniture. Ask for Dachena! She was very helpful and her suggestions made my shopping trip a lot easier.

John was amazing , not a super pushy salesman that you often find. He was informative, personable and a pleasure to work with

Excelent customer service !!!

The costumer service is excelent!!!

The store had a great selection. Our salesperson Cookie, was professional and efficient. I found the living room furniture perfect for my new space and left extremely happy. Definitely ask for Cookie!

Awesome customer service!

(Translated by Google) Very good attention from the staff that attended us, Osvaldo Torres and Tatiana, very pleased. (Original) Muy buena atención sobre el personal que nos atendió Osvaldo torres y Tatiana vivas muy complacida

(Translated by Google) Good service, excellent quality (Original) Buena atención, exelente calidad

Good furniture At a good price.

The sale person was patient and professional

Great customer service. I am very happy with my purchase.

I had a great experience here. My family was warmly welcomed by Tatiana, who listened to what we were looking for and started showing me around. We were then helped out by John since Tatiana had to step away, and John was fantastic. He allowed us to pick out different sectionals that we wanted to look at and was very patient throughout the process. He introduced us to Karla, who would be able to help out when he stepped away momentarily, and she was great at providing additional input to ease the decision-making process. John soon came back and was so helpful and honest when providing his input and when the purchase was being made. He didn't add unnecessary items to the sale and continued to answer any questions and concerns. I'd recommend this store and theses staff member to anyone shopping for furniture.

Ashley Agent Vlova’s expertise & professionalism exceeded My Expectations & added value to My Experience! She answered all of questions & concerns & helped Me to make the most valuable decision with My order.

Thank you so much Ashley we give me good job

While we initially had a good experience purchasing from the Ashley Store in Miami Gardens, things went wrong after we had paid in full for our new bed set. When purchasing the bed we were clear with the associate Cookie and her manager Carla about the need for the bed to be delivered in a specific time frame due to us not living here permanently. We were assured that even though only 1 was in stock that we would receive our delivery as scheduled and should there be an issue, that more of our item would be available the following week so we will not have any problems. Much to our surprise I received a call from Cookie the next day that the item is back ordered and we won't be able to receive it until after we are gone. We were offered to change for a different bed in stock of the same value, but the options were not as nice as the one we had paid for. The options were then to refund or pay for assembly as our renters can receive the bed when we are not here. We wanted to do a refund, but we paid cash and were only able to be given a cheque back. As Canadians we loose significantly on our dollar in such a scenario. Given this, we asked if the store could cover the cost of the assembly since it wasn't our fault that the item was not available and this risk had not been communicated to us, quite the opposite. After going back and forth and a discussion with Carmine, the General Manager, we agreed to pay for the assembly as we would loose too much money on the purchase of the bed in a refund scenario. While we paid for this service, we should not have had to as the store lied to us re: item availability. As a business owner, I am astonished that a multi million dollar organization such as Ashley Furniture can not do right by their customers when they are in the wrong. Employees are limited by company policies and there is no one you can talk to above store level other than customer service on the phone, which is essentially useless. I took the time to write this review, because unethical practices of big companies are not fair to consumers. I am updating this post that the company reached-out to me to make this situation right which is appreciated.

(Translated by Google) Excellent attention! Thank you for the advice and being able to make the purchase decision! Very satisfied. Thank you (Original) Excelente atención! Gracias por la asesoría y poder tomar la decisión de compra! Muy satisfechos. Gracias

(Translated by Google) Very good experience when buying for the first time in this Ashley store!! The attention of Mr. Luis Torres is excellent! Very professional and very warm attention. My wife and I were very happy with the purchase! Very good quality! Thank you ! (Original) Muy buena experiencia al comprar por primera vez en esta tienda ashley !! La atención del señor Luis torres excelente ! Muy profesional y una atención muy cálida . Mi mujer y yo quedamos muy contentos con la compra ! Buenísima calidad ! Gracias !

Customer service was excellent.

(Translated by Google) Carla and Luis are definitely excellent professionals. Very accessible and patient, happy with my purchase! (Original) Definitivamente Carla y Luis son excelentes profesionales. Muy accesibles y pacientes, contenta con mi compra!

I had a great experience. I was able to get the credit increase that I needed in less than 5 minutes. Once that was done I did shopping. Now we are ready for Noche Buena.

Great service Friendly people

Great experience great service with Cookie.

Our shopping experience was a great one!! The beautiful lady who name may start with a V(it’s a very unique name) greeted us and helped us out right away. We were shopping for a mattress for grandma & grandpa was in a hurry. I let her know that and we got right to the purchase. The experience was great and we love the bed!

Best service, would definitely come back for more deals. Had a great time with V and Titiana

The worst delivery service ever. The deliverers were very rude and a bit scary. They should be careful who they are sending to people's private residences. I will never buy anything from this company again.

(Translated by Google) Cookie the best of all, Thank you for such excellent service, 🔝🔝 happy with the dining room we bought! (Original) Cookie la mejor de todas, Gracias por tan excelente servicio, 🔝🔝 feliz con el comedor que compramos!

(Translated by Google) Wonderful first experience at Ashley Store, beautiful furniture but first of all a very friendly staff with careful attention, thank you guys for your attention, well deserved 5 stars!👍🫂 (Original) Maravillosa primera experiencia en Ashley Store, hermosos muebles pero de entrada un personal muy amable con una esmerada atención, gracias muchachos por su atención, bien merecidas 5 estrellas!👍🫂

Traditional style quality furniture and the sales person Cookie was professional, well informed, and so nice !

(Translated by Google) The seller, Mr. Luis, very kind and patient, thank you for your collaboration and attention.. ashely fueniture Palmeto.. (Original) El vendedor señor Luis muy amable y paciente gracias por su colaboración y atención.. ashely fueniture Palmeto..

Carla Fernández assisted me since the very beginning and was very knowledgeable of the product and financing tools available. Dachena also was also of great service and helped in finalizing the transaction. Overall a great experience!!

Vlova was so helpful! As soon as I walked in the door she was ready to show me around. I was able to get my dream couch. Extremely pleasant to work with, find Vlova if you need assistance she is the best!

Excellent customer service. The team work was amazing. When one person couldn’t find something another rep assisted. The sales Reps went above and beyond to assist me. I recommend visiting this Ashley HomeStore for your home needs.

Horrible store, horrible management, ignoring your calls where they lied to the customers about products just to sell it. John and Karla were the ones claiming that sleeper sectional is reversible where is not, now noone is taking responsabilities. Avoid this store, avoid John and avoid Karla. They even had a factory person coming onsite checking the sofa, where obviously was easy to figure out that is not reversible! It’s been a month now that I am dealing with them and customer service. They left me no other choice but to leave this comment and 1 star review. Shame on you.

Vlova was very helpful, excellent customer service, very ethic. I definitely recommend her to help you in your next furniture purchases. 🫶👌

Fake advertising! Supposed to get a $500 e-gift card with a purchase done , never received and they say i did!

Amazing!!!! Thank you for everything! The entire store was so welcoming and friendly and our salesperson Osvaldo (Luis) was absolutely incredible. He was so knowledgeable, helpful, and answered all our questions. Loved this experience and will definitely return!

AMAZING experience! Entire staff was very welcoming and helpful, our representative Osvaldo (Luis) made the experience so easy and enjoyable. He is very patient, very knowledgeable, and answered all our questions. Thank you so much and we are excited for our couch!

I love the North Miami Location . Joshua did an excellent job in handling our order . Very informative on the products also knowledgeable. He stayed committed to us in helping complete our order .

Went in just to get an idea of some looks for the renovation and redecorating of my home and ended up with a gorgeous living room set!!! Lots of great options and choices. We received Great Customer Sevice and informative mattress info from our awesome Sales Rep, John. The store manager Marcela was also wonderfully present, friendly and very helpful! This will be my go-to furniture store moving forward! Thanx!

Great customer service !! Mr Foxworth was able to assist during the visit and took the time to walk us through the entire process, make suggestions and overall superb service. Will definitely shop here again - great selections.

Good prices! Good customer service!

She was able to answer all my questions. I like that.

When I stepped in the store, two young ladies greeted me which that was a plus for me then it was one particular item that I was looking for which I already went to two places to try to find a particular dining room, set the last dining room that I got from City Furniture was over 20 years ago. The dining room Said is still in a condition Quality but I went to City Furniture and couldn’t find what I was looking for this time so I stopped into Ashley and I found a nice wood that feels like great quality. I hope this table last me just as long as the one that I had before. Yes, it was a little bit pricey but the one that I got 20 years ago was also pricey it was like 1520 years ago and that was good quality so I vouch for City Furniture and Ashley because now City Furniture and Ashley‘s in one and I’m hoping the quality is just as good I really appreciate the young lady at Ashley on by the 826 for helping me

Everyone here is a very friendly and attentive. Cookie made us feel at home and made sure to follow up with us on great deals on the furniture that we wanted. I know in the future I am coming back to this store again for my furniture needs.

Excellent place, very professional. Cookie helped me to find the best furnitures for my new house. I really recommend them. 5 stars!!!

Cookie was the best! And the store has great deals

very good service. Sales person was helpful not pushy and I liked that. I would definitely shop at this location again

A had the most pleasant sales person. She helped me with all my needs.

the sales people and service was very outstanding

Beautiful and Kind. She was amazing from the moment I walked in

Dachena was very good at explaining everything. Great saleswoman! Dachena thanks for your great customer service!

I really recomended thi place

I bought a mattress , adjustable bed and a bedroom set a few months back. I spent a decent sum of money in the store. Apparently money was owed back to me. So the company sent me a credit for $40 and they gave me 30 days to use the credit. 1) I wasn't aware that there was a 30 day limit on the credit. That was my oversight, and I admit that, and I didn't figure that out until I went into the store to try to redeem the credit about 45 days later . 2) The reason that I waited to redeem the credit was that I knew that there was nothing in the store to be purchased for $40; so I waited until I needed another item big ticket item and I would go in and add the $40 to my final purchase (about 45 days later). MY ISSUE WITH ASHLEY FURNITURE. 30 days or 45 days later, it's still my money and my credit. I went into the store, prepared to spend much much more than $40 and no one would honor my credit?? Looking back at my account, I've been a relatively loyal customer and spent a decent amount of money in the store over the years. because I didn't rush into the store the moment the credit came into the mail; it's no good? I was asked if I would like to purchase my item anyway even though the credit would not be honored. I declined based on principal. Ashley Furniture would not release (they get to keep) my money that I had in a credit form, but they expected for me to spend more in their store? No thank you. I think some of the customer service protocols needs revamping. Because they didn't want to honor a $40 credit they missed out on a much larger sale. Make it make sense.

Great service!

(Translated by Google) Cookie and Karla were very nice. They helped us a lot (Original) Cookie y Karla fueron muy amables.Nos ayudaron mucho

Dachena was amazing!!! She took her time, and knew exactly what we were looking for and helped us find the perfect bedroom set!! Thank you!!

Not a good variety of what I was looking to purchase. I was forced to select what I saw. I had a reimbursement voucher from a maintenance plan that I did not use. I was expecting a cash reimbursement, instead they issued a store voucher with an expiration date that had to be redeem at a Ashley Furniture store. I waited until the final day, I did not want to drive to my Davie location. My mistake, leaving me to pick something at this location.

This store, company and corporate turned what is supposed to be one of the most exciting times in my life, decorating and furnishing my new home, one of the most horrific experiences yet. They deliberately deliver you furniture you did not choose, in hopes that you will keep it, because they make returning it so much worse. They deliver you furniture that was returned and broken, although you paid for brand new furniture and no they NEVER exchanged it, although they promised to. They never delivered my son's dresser mirror and addition to it being the wrong furniture. They NEVER fixed my daughter's dresser and that was only a few issues out of many, from just the purchases of my kids bedroom sets. I decided not to even order my bedroom, living room, dining room, and other furnishings from there. I was depressed, I experienced extreme anxiety, and after almost a year of no corrections, I still don't want the furniture I paid for. I will never shop here and I beg everyone I know to never shop here as well.

Great customer services, sale person and manager of the store very nice and helpful. They help us to choose the the right furniture for our future home. They gave us good decore advises.

The employees at this location were so helpful and friendly. They were never pushy at all, like in other furniture stores. Luis helped us find the right couches and made things so easy and smooth. He helped us find the perfect financing plan.

Great experience and great customer service by larisa and the manager Carla

There was no pressure to buy. They showed what the had available and remained professional.

Very helpful and friendly staff. I had a good experience at this store.

Great experience

There was some misunderstanding about the promotion but everything was resolved. I am happy with the deal

Cookie Ramos was very nice and polite and also honest about the terms and conditions of the product she was selling and I really appreciate that . I highly recommend her as your sales agent .Thanks

(Translated by Google) Definitely excellent place. Ask about Larisa, she helped me with everything I needed. He gave me very good advice and both Larisa and the manager went above and beyond to help me! (Original) Definitivamente excelente local. Pregunten por Larisa, ella me ayudo en todo lo que necesitaba. Me dio muy buenos consejos y tanto Larisa como la manager fueron above and beyond para ayudarme!

(Translated by Google) After walking around several places for days, we have found in Ashley the right place to furnish our apartment... a balanced and beautiful set... in particular, thank Larisa and Carla for their professionalism (and patience)... a fruitful day that we hope is the beginning of a long journey! Thanks Ashley! (Original) Después de andar por varios lugares por días, hemos encontrado en Ashley el sitio indicado para amueblar nuestro apartamento... un conjunto balanceado y bello... en particular, agradecer a Larisa y Carla por su profesionalidad (y paciencia) ... una fructífera jornada que esperemos sea el comienzo de una larga travesía! Gracias Ashley!

Maria was great. She was patient, honest and helpful..A great experience.

I went to city furniture on Monday. And was unhappy with the treatment. I received to go to Ashley today Tuesday and was extremely surprised on how professional, polite and just Great treatment I received. I wholeheartedly recommend Ashley furniture to anybody who is a regular customer of city furniture. Ashley furniture staff will make you feel like a family member. They went Above and beyond to Make me feel comfortable and Helped me with every question I had.

(Translated by Google) Excellent attention from John (Original) Excelente atención de John

What a great time. Go figure while looking at furniture.

The sales rep was very attentive and seemed to understand my decision.

Excellent selection for home! It was my first time shopping at this location and the displays are set up perfectly to scan around for your taste, style and colors. I only had to walk around once, and my initial salesperson helped me purchase quickly and efficiently. I picked my merchandise up at their warehouse on my way home and it only took 15 minutes. I will go back and shop again.

Great customer service

My visit to Ashley Home Store was one of pure pleasure. I was greeted by friendly and professional staff. I would recommend this location to all my family and friends!

Wonderful

Excellent service, friendly staff, excellent prices great deals, good location .

Gabriel was so amazing. I already knew what I wanted but he still gave me many options to choose from to assist me with the buying process. My experience was awesome; he was so kind and patient. I appreciate all your help. Thank you so much!!

If I can give 0 stars I would. Save your breath and don’t buy from here. Delivery dates are not promised, furniture doesn’t show up on the truck, you end up doing the job yourself and when you ask for compensation, they offer you a $25 gift card. Garbage customer service and over priced furniture. Do yourself a favor and shop at their competitors next door. UPDATE. They have yet to respond to my email after requesting to contact them so they can “ jump into action and fix this for me.” fake customer service putting on a front on Google so customers will think they will actually try and remedy the situation. THEY HAVE NOT!

John the sales associate was wonderful. He was knowledgeable about everything I asked. He made the furniture process quick. He was hounding us like sometimes sales men do. Thanks John

Great personality and very gracious

Grace, associate that assisted me, was knowledgeable & courteous. She patiently showed possibilities available according to my needs, found the right pieces and arrange for deliveries. Very pleased with Grace’s service.

Very knowledgeable floor salesman.

We arrived at the store for the first time every and was greeted with the warmest friendliest smile. Josh Foxworth was patient, knowledgeable and honest. He and his manager were an awesome team. We really appreciated doing business with them.

Josh was fantastic. Very thorough , attentive and friendly. Overall a great shopping experience.

Friendly, knowledgeable staff. Extremely helpful but no pressure.

Great experience! Grace was our Sales Associate and she was very professional, not pushy, knows her product and most importantly her showroom. I love to shop and in the last couple of weeks my husband and I have made several purchases and definitely wishes we made our first stop at Ashley, would have purchased everything with Grace and saved myself so many headaches. We have other items needed and will definitely buy all our furniture needs from her and highly recommend and plan to refer to Grace. Grace, is what you want to keep, amazing asset! Upon pleased customer👋

A very nice place. The super attentive and very professional saleswoman

Had an excellent experience my sales rep was extremely helpful and efficient

Loved our experience! Went in to get a sofa bed for our guest room and the sales rep Josh made our shopping a friend pleasure. Highly recommend and can’t wait to see how the sofa bed looks in our guest room.

Recently visited the Ashley store and everyone there was super nice and helpful. Definitely would recommend to visit your local Ashley furniture store.

Very friendly I will be happy to return nice attitude.

Great customer service, THE BEST!!!

Joshua was awesome! So helpful ☺️

We came here looking for a living room set. We found one and ordered it, it should be delivered to us soon. Luis was the representative who helped us out this day. They really have nice furniture at the Ashley Store.

John Imbastari was very helpful in assisting us to find a sofa that would fit our particular needs within our price range.

Calvin was a great guest

Our sales representative John Imbastari was knowledgeable, courteous and friendly. We highly recommend shopping at Ashley Store.

Great store , got my couch, fast, professional, and a great price. The representative Gabriel, in the store was amazing with helping with every single step and delivery.

Nice advisors, they are very helpful. I didn't think I would purchase, but they are so kind, I did my purchase. Recommended place for your furniture.

Professional staff. Dachena help me we all I was looking for.

We went shopping for furniture a total of 3 days between Miami and Broward stores.. some good experiences and some really bad ones (rana furniture the worst)… we decided to go with Gabriel at Ashleys’s in Miami because of the entire experience from walking into the store to the actual $ sale… and am so glad we did because of what we actually purchased which we love our new living room set and the experience in its entirety…

Very good!! Excellent attention from the seller and a lot of selection. I loved.

Everyone here is courteous, pleasant, and helpful! Luis, Josh, and Carla was awesome!

The staff was courteous and professional while making my search easy, I'd definitely recommend them to colleagues and friends. Ask for Josh thanks Ashley!

Sellers was very personal and friendly

From the moment we walked in we were greeted by friendly staff. Joshua took his time with us, gave us his professional opinion, was very friendly throughout. We had just been to two other furniture stores and he was the main reason we purchased at Ashley’s.

she is realy nice and friendly her name is Dachena.

It was good, disappointed what we purchased was not in stock but they do have it in the showroom. We won't be able to get the item until July, then we wanted to see if they could put a note saying customer is requesting item to be delivered July 3rd, they said couldn't do it either because they have to wait 'till the item comes in. So anyways we purchased anyways but have no idea when we'll get it. I just hope they follow through and call us when it comes in. It's a very nice showroom.

Very clean, very friendly and English speaking agents. Very nice experience

The sales agent and the store manager made it much easier for us to choose the furniture according to the specifications we wanted. They even helped us with the color combination of the different pieces. Highly recommended to visit this location.

Great costumer service and items good quality. Just the way my wife and I like the furniture for our home. Thank you

KY was super attentive and responded to our request to see couches that suited our specific needs. Her knowledge of the showroom floor and store inventory was impressive. She also assisted us in purchasing a new bed. I live in the Florida Keys and I will drive to this location specifically to do business because of my fabulous experience as a customer!! Thank you!!

Excellent service, nice people, and good environment, prices are really not higher as I thought, so I made good business

Joshua was there to assist without any high pressure to make a sale. He made the furniture purchase venture smooth.

John was extremely helpful. He took the time to explain everything I needed and tour the store and beautiful pieces there. It was a pleasure to have been helped by him. -Daniela

Grace took care of us to find the correct bed. She greeted us at the entrance and stayed with us until a decision was made. She was pleasant, knowledgeable, and very helpful. Thanks for a great furniture shopping experience.

DO NOT go to this Ashley Furniture. I had great experiences with them back in California, but when I moved to Aventura it was a nightmare 1) When we went into the store and finalized what we wanted the experience was like out of a used car dealership. They kept us there for hours trying to force sell things we wanted to get off Amazon that we DID NOT want. 2) They delivery process (not the movers) was a nightmare. The shipped most of the items on the first delivery, but forgot a major couch pillow. They sent me the couch pillow in the mail, but did not give enough stuffing. 3) To get the couch pillow resolved took 20 days past the second delivery. I recommend you go to another store or order off Amazon!

Excellent customer service

Just went there on Saturday, 4/30. Walked into store. No one greeted me. They were sitting in showroom talking and laughing. I walked slowly all over store and while a saleswoman made eye contact, she didn't approach me. I walked out of store and no one said bye or anything. I will say this, i was super shocked that because of the lack of attention being so bad, a woman with a totebag walked around stealing small stuff and i saw her walk out of the store with an eerie calmness to her. Since they didn't care, I didn't either and said nothing, walking out 5 minutes later. I'd say I'll never shop here again but, it's the nasty attitude toward life in general anywhere in miami. Glad I'm moving upstate where ppl are ppl and not careless genetic sacs.

Great staff and furniture! I had an amazing experience and a great price with a great finance option!

Alek was amazing. He really took his time and was patience with us. He made sure we got the best deal and was not pushy at all! Highly recommend him if you visit.

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Great experience overall and amazing customer service

Friendly staff

Excellent service

My GF and I had the BEST absolute great experience with Alek. He was very patient (my girl took forever to pick) with us. Made the whole experience fun and not pushy like other furniture stores. Forreal give my man a raise or a promotion. 10/10

My mother and I shopped here for our couches. We each bought couches with the help of Gretel and Luis. I was all over the place, I didn’t know what I wanted but They were extremely patient with us. They were very professional and friendly. Easy to talk to and helped us get out couches. Process was smooth and no issues at all. Definitely recommend shopping here!

My salesman John I. was great. He helped my select the right pieces and was helpful knowledgeable and friendly through out the process. Had an issue, however, with picking up the furniture. I went to the warehouse the next week to get the items but they were having computer issues and were not able to retrieve my items right away. I had hired a moving service and took time off from work to make it happen only to hear the bad news. Had to wait an hour and pay for that extra time for movers waiting. Ruined an otherwise great experience

The staff at this location was very helpful and friendly. They made us feel appreciated as customers and made sure we got the best value for our purchase.

Very good store , ( NMB) also very good service, thank you Khy , the manager and Joshua for helping me .

Excellent customer service! Great team effort

My experience with Ashley Furniture went great, I loved what I purchased

John the sales associate was easy to deal with. Store has a great selection.

Staff was extremely friendly and helpful. I personally loved Genesis she was so pleasant and kind. Her recommendations to try financing was helpful and also worked out well for me. Definitely will be returning for more purchases.

Five 🌟 service 😊. Truly an amazing experience at the North Miami Beach location. Outstanding Customer Service. As soon as we walked in we were welcomed by the locations General Manager. She and her team were very kind, and knowledgeable, they explained multiple financing options to help us get what we were looking for. Absolutely and amazing experience and a real blessing. Thank you. Thank you.

very profesional staff good quality forniture and best price .thank you

Great experience 👍

Great customer service.

Professional & efficient

Great customer service! I loved it!