Ashley HomeStore Orlando, FL 32828

Ashley HomeStore Orlando, FL


About the store

Here at the Ashley HomeStore in Orlando, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. We are thrilled to provide a stylish selection for a great value, all with fast delivery. We have been your go-to Orlando furniture and mattress store since 2000 and our experienced Store Manager, Jessica Korpacz, has built a team that's committed to being your trusted home furniture advisors. Our expert staff prides themselves on their extensive knowledge of mattresses and home furniture and decor. You can find us in the same area as Waterford Lakes and for those of you on a tight schedule, the best time to avoid the crowd is at 10:00 A.M. At the Alafaya Ashley HomeStore in Orlando, FL, we are not only committed to helping our customers, but we are also dedicated to charitable work with the Hope to Dream Foundation and Red Cross Blood Drives. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

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Recent Reviews
4.0 Star Star Star Star
(916 reviews)
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I had great customer service and I got my very first piece of furniture for my new place for a great price!! Also the delivery was quick and simple!

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I purchase a sectional leather, a coffee table, a TV stand, 9 pcs Dinning set, Buffet. Every single pieces has damaged. Then the service in customer service for help is terrible.

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Thank you

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I went to different stores for my sectional, but here I found the perfect one and the best price. It is modern, good fabric and big. It fit perfectly in my family room. Also, the delivery was within 2 days.

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Our sales person Rob was extremely helpful and we ended up with the couch we wanted at a reasonable price. Highly recommend Ashely furniture for your home needs.

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Other than the traffic getting there and returning home ,our visit to Orlando Ashleys was very good, The construction will keep us away for some time.

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Zo Whitted from the Waterford Lakes store was so accommodating and was able to help get us the furniture I wanted at the right price.

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Really hate the quality of our TV stand, after 4 deliveries it still comes out defective. Two months later and they still can't get it right, I've called and the manager always seems to be busy and after dealing with it for this long I just gave up. I was planning on buying a living room set from Ashley Furniture since the bedroom set was perfect but after the bad customer service I will go elsewhere. I don't feel like gambling whether I'm going to get quality furniture or not, I mean if I'm spending thousands of dollars I expect good quality.

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Veronica was amazing! She was so patient and accommodating. It really made our shopping experience incredible. I will ask for her every time we shop at Ashley.

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Furniture was same as rent a center

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Me and my wife, have a good experience of staff at Ashley's. The staff is very friendly and supportive. They helped us in choosing the right furniture as per our requirements and price too. The delivery people were on time, with calling us before hand for the time confirmation and they were extremely quick in assembly of furniture. I prefer going to Ashely's whenever I am purchasing furniture. We highly recommend this store.

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If you go to Ashley Furniture ask for Scott. He is very knowledgeable and helpful. They have good quality furniture

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I purchased my furniture about a week ago. The sales person was great but when the items were delivered it all changed. First, the kicked the door and it it our wall,. They didn't put anything on the corners to protect to protect the paint. When they took the couch into one of the rooms, they took the paint off the door. He didn't say anything in regards to the paint until I went in the room to check everything out. He said sign here, which stated there were no damages. I refused to sign because of the paint. He then became very rude and said; "Now I have to pay for this." I still haven't received a phone call in regards to this and I am very disappointed. On another note, I ordered furniture from American Signature, they covered all corners with blanks and they also did 2 follow up calls to check on the furniture.

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David was a stellar and patient saleman and really helped us envision each room for the furniture. Delivery has been a little iffy, but that's just how supply chains go, things happen. David has been on-call the whole time and helped make sure everything has gone as smooth as it possibly can.

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I called this store this evening and spoke with John Heitman. He was extremely pleasant and helpful. He was very knowledgeable of their product and answered all of my questions. If I wasn't out of state and calling on behalf of someone else, John would definitely get my business. If you want great customer service, go into this store and ask for him.

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David was a stellar and patient saleman and really helped us envision each room for the furniture. Delivery has been a little iffy, but that's just how supply chains go, things happen. David has been on-call the whole time and helped make sure everything has gone as smooth as it possibly can.

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This store manager did not want to listen to my concern about my new living room set. They kept saying it is within standard manufacturing but the sofa was still saggy and they just refused to listen to my concern.

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Was a great experience until ready to purchase. Eric was my sales rep, really nice guy, good customer service, found the items I needed to complete my set, after two hours, finally ready to purchase, got disappointing news that, the items are not available and out of stock. now I have to wait three weeks to get my furniture, the manager was really nice but I would have felt better had they told me it was out of stock after wasting two hours....... However the manager told me they will contact me as soon as they get the products.....

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The buying experience was great. But the nightmare began during the delivery. 4 out of 6 pieces were delivered with damages (the leather was cut and severely scratched). I returned the damaged pieces and was told by customer service that I would received brand new pieces. All lies, they "fixed" the damaged pieces and delivered them as new. Still waiting for Ashley to be responsible about my claim. I would not recommend Ashely to anyone.

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Love the selection, bought multiple rooms for my home here.

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This place and company are horrible! I bought furniture in August and it took them 4 different times to deliver the correct furniture and put it together. As well, we ordered 2 tableside lamps. We were informed that the didn't have any in stock but would receive them in 2 weeks. After 4 weeks of waiting I called and was blown off, I continually called once a week but no one knew where my lamps were. After 3 months of calling and waiting they finally called and said they were in. But THEY WERE BROKEN WHEN WE RECEIVED THEM! They told me they can reorder them and they would be in stock in 2-3 weeks (LIE). This has been one massive disaster after another and I will NEVER buy anything from this company again!!!!

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