Ashley HomeStore Orlando, FL
Here at the Ashley HomeStore in Orlando, Florida, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. We are thrilled to provide a stylish selection for a great value, all with fast delivery. We have been your go-to Orlando furniture and mattress store since 2000 and our experienced Store Manager, Jessica Korpacz, has built a team that's committed to being your trusted home furniture advisors. Our expert staff prides themselves on their extensive knowledge of mattresses and home furniture and decor. You can find us in the same area as Waterford Lakes and for those of you on a tight schedule, the best time to avoid the crowd is at 10:00 A.M. At the Alafaya Ashley HomeStore in Orlando, FL, we are not only committed to helping our customers, but we are also dedicated to charitable work with the Hope to Dream Foundation and Red Cross Blood Drives. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
We just came to this store and worked with Ping to purchase furniture. This was the most comfortable and effortless furniture buying experience we have ever had. Ping was great in walking us through our furniture options and made us feel like we had known her for a while. I’d recommend going to the store and asking for her to see how she can help you find your new furniture. Furniture is such a long term commitment that you should feel comfortable and trust who you work with.
Thank you so much RULA ☺️ She was so patient and kind! I had a wonderful experience with her very knowledgeable and gave me the best deal possible great customer service 10 out of 10 would recommend when you go ask for Rula ❤️
I read those recent bbb reviews after I purchased a couch for my mom at this store. So I was pretty worried. For no reason at all. I had an amazing experience. I was greeted at the door and helped immediately. I already knew the couch I wanted. I was also shown other couches which made me feel like I had made the best choice in the end. My sales person was nice and patient (and beautiful) with my my mom and I. She also helped on the delivery fee. I purchased the couch on Monday received it on that Thursday morning at 930am. I had a 9am to 1pm window. This was very important to us as my mom waited for 2 months from a previous furniture store on the delivery of furniture due to Covid. Thank you for your patience and professionalism and for delivering the couch so quickly. The delivery man Hector and his crew were also very nice. They set everything up and removed all plastic and boxes. I would definitely recommend this store to others.
Our sales associate Ping was so knowledgeable and helped us and really took the time to explain the mattress, bedroom set and loveseat we purchased.
I just want to compliment Alan Moore, one of the sales associates at the Waterford store. He was great to work with. He was very knowledgeable and patient as he worked with us to find and purchase our new living room set. He made our experience fun and worked to get us the best price on our furniture. Way to go Alan!
Kevin was so knowledgeable and helped me out when I needed to get new furniture for my home. It was fast and easy and I would recommended him to my family when they need a furniture purchase. Thanks Kevin, I will be back soon.
Had a great experience at Ashley’s furniture Ping is a great associate and her boss Humberto is very nice. They are great to do business with, I would recommend them to everybody.
We were very impressed with the sales person we met at the store. We were not actually planning to buy that day and was just looking. However, Lito did a really good job explaining the features and warranty so we decided to go ahead and buy. They deliver our new sectional this Saturday and we are super excited. Thanks, Lito
Nothing less than STELLAR experience! Sally help me walk away with the exact piece of furniture I was looking for. No pressure, she stood afar while we tried a good 20 different items. She is so charismatic and knowledgeable amazing thank you. Ashley, she is a true asset to your company! Sally got me a credit line of $4000! Delivery this week - thank you so much and I will use Sally for all my furniture and decor needs moving forward. Very happy client!
I want to let you know that Mr. Kevin Schmiedes from Ashley Furniture. He gave me and my husband a excellent service as soon as we walk through the doors. He was there all to the end to help us. I wish all sells persons were just like him. We felt comfortable and also the way he took his time explaining everything was very good!! Instead of 5 starts if we could I will give him 100 stars. We bought what we like so fast not just because we like it but because he does work around to help customers. God bless you Kevin and thank you.
Dolores Cancel was absolutely awesome to work with! She made our purchase experience pleasant. I would recommend her to anyone looking to purchase furniture. A+ service!
Our experience buying our furniture was wonderful! Our sale person Sally Seaton was very helpful and took the time on answering all of our question. I will give Sally 5 stars and we definitely be coming back and we will recommend Ashley Furniture and also Sally to our friends and family. Thank you so.much!
Our experience could not have been better if not for the help, the dedication, and compassion our sales rep Andre had. I would recommend everyone I know. Furniture is beautiful and everything was made simple with delivery band installation
We just had the greatest experience here! Kevin and Humberto were very personable, took their time to help us thoroughly and strategically, and really showed that they cared about us getting the best deals Ashley’s has to offer. Even if you have to drive out of your way for the Ashley’s location in Waterford Lakes, I promise you the sales team there will make it worth it!
We had an absolutely wonderful experience shopping with Faiza. She even matched the online price to give us an amazing deal. So thankful for her! We will definitely be coming back to check out some bar carts! Thank you!
If your in the Orlando area come to the Ashley in Waterford Lakes and ask for Rula. She is the best!!!
Went in to look for a recliner. Andre was extremely helpful and was very patient in spite of my husband’s dozens of questions. Another great experience at Ashley. Can’t wait to get the new chair!
Go see Kevin at the Waterford Lakes store! He is the best salesperson as he was attentive and got me the best deal on my sectional armless chair and desk!
Found a good deal on furniture I needed. Fast and easy. No pressure sales. Salesperson Chris was excellent.
Really nice furniture and the staff is friendly.
Ashley did my delivery, the delivery people did a hole in my wall, Ashley never took responsibility for it. I called the Waterford lakes store, they transferred me to "the department" who supposedly manage complaints. I waited the first time for 48minutes, called back they transfer me again waited for 1hour 28 minutes. Never answer. They will destroy you properly and never take responsibility for it. I canceled all my future orders.
They sells you furniture sets knowing that they don't have them all together and then they start delivering your furniture set incompletes. No good at all 👎🏻👎🏻👎🏻👎🏻
NEVER EVER AGAIN! I paid good money for a BRAND NEW SECTIONAL and it was delivered to my home DIRTY with the frame completely broken. The sofa looks used! After waiting on hold for 40 minutes and being interrogated as if I caused the damage I was finally told the sofa would be exchanged. Replacement came today AGAIN DIRTY & USED LOOKING!!! My husband sent it back AGAIN. I told myself I would never purchase from Ashley furniture and did it anyways like an idiot. I absolutely hate this company. I've currently been on hold 54 minutes. I would cuss if I could cause this is BS!!!!!! I just want a FULL REFUND AT THIS POINT! Ohhhh and they still left the broken sofa at my home. There's broken wood coming out of the frame and I have a toddler in my home. It's already been here a week and now they've STILL LEFT IT HERE!!
Horrible customer service. You buy new furniture and they send dirty broken furniture. Never AGAIN!