Ashley HomeStore Orlando, FL

Ashley HomeStore Orlando, FL


About the store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. Your Ashley HomeStore will offer stylish, quality furniture that’s just right for any room in your house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Your locally owned and operated store is passionate about being the best and most affordable furniture store for your home. We can’t wait to see you at our Ashley HomeStore showroom soon.

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Recent Reviews
3.2 Star Star Star Star
(25 reviews)
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DON’T BUY FROM THIS COMPANY. BUYER BEWARE!! My son purchased a mattress, dresser, and headboard from the Millenia mall location. He did not need to buy the bed but wanted the matching headboard. He was not told that he could not return anything when they gladly took his money ... nor was he told the the headboard is useless without the rest of the bed. The delivery came earlier than expected, they gave my son about a ten minute window to get to his home, which was 30 minutes away from where he was at. Someone at the house signed for the furniture so the useless headboard was delivered anyway. “ Customer NO SERVICE “ was called and they said “out of luck”. No returns, no refunds, “out of luck”. What kind of brick and mortar operation still operates this way? Thank goodness for social media these days because at least other customers may see this post and choose NOT to to shop at any of their retail sites. I know that I will never recommend nor visit any of their stores. Thankfully, this post should see a very long lifespan .... and will likely be on the web longer than Ashley will still be in business. My son will eat the $120 and learn from this, but the first lesson learned is DON’T SHOP ASHLEY.

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(Translated by Google) Beautiful furniture and quite affordable prices (Original) Hermosos muebles y precios bastante asequibles

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The store itself is very clean and nice, but the managers are pompous, rude, and snooty. They act like if you don't buy what they recommend, you're poor, and not worthy of being in the store.

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Delivery was a nightmare. Tried to deliver a couch.. the delivery guys had terrible attitudes, put multiple holes in the walls, broke the light switch, and scratched up much of the stairwell. All with no remorse and were upset that we reported the damage to corporate. After filing a claim with corporate, they said they would be in contact within 48 hours. Over a week later and multiple calls, no progress has been made to fix the problem. Some of the worst customer service I've experienced, I'm hoping they'll make it right soon.

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Had a wonderful evening ordering my furniture with Kat

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Talavera, Since July, 7, 2019, Three time to deliver my Dining Table, And today Don't received. Don't reccomend that Store! IRRESPONSIBLE

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Giancarlo is god’s gift to furniture sales. Handsome, talented, charming:he really is the whole package. 10/10

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Weird greeting, the guy at the front wouldn’t let us go and kept shoving offers in our faces, not 10 seconds after we walked in

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I was with a friend when i visit Ashley Furniture. The gentleman that assisted us name was Michael he was very good. He did all he could to assist us. The ladies at the front desk smiles we're contagious They were so bright and pretty. Keep up the good work Ashley Furniture.👍😀

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After my purchase I really didn’t like the couch I had purchased and was hoping to exchange it for another. The bed in the couch made it way too stiff and terrible on my back. When I called the day after delivery, I was told I needed to call the store. I was very rudely told there are no returns. Only if you purchase online. Do not purchase in store. If you like something go online, at least you can return. Will still likely have to deal with the rudeness while in the store.

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Gino was absolutely amazing. Kind, patient as we wandered the store for my perfect sofa and lift top coffee table. On my first visit, I found a couch but wasn't ready to buy because I hadn't sold my old one, but he held the price for me. When I returned a few weeks later, he helped me switch to different couch and we found the perfect coffee table. Just a remarkable experience with Gino and everyone in the store. Will definitely return and refer friends and family!

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Remember the furniture your grandparents had in their basement when you would go visit? Imagine entire store of that. It's like someone designed furniture for Gramps to fall asleep on while he watches the pre season baseball game.

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Great place for great quality furniture at a savings our competitors can’t pass onto you because we manufacture all of our own furniture!

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This store has great customer service. Ian Kimbrell was extremely helpful, patient, and thorough throughout the whole process of me picking our furniture to buy. He took the time to explain everything to me and made me feel very comfortable. The store had great sales as well! I highly recommend you go see Ian at Ashley furniture.

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Beautiful furniture but the staff that morning were not friendly.i didnt feel like they wanted to assist me i was looking to purchase a bed and mattress. I looked around but left without making a purchase

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Walked the entire store and not a single employee had the decency to ask if we needed any help. Awful costumer service!!!

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