Ashley Store
Open today: 12:00 PM - 06:00 PM
The Ashley Store in Panama City, FL represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Whether you’re shopping for new living room furniture to keep up with your growing family, replacing a bedroom set, or expanding your outdoor furniture to ramp up your entertaining space, come visit Ashley Panama City! We have the trendy and classic styles customers love at prices that suit any budget. That’s why people searching for furniture stores in Panama City and greater Bay County trust us to have the furnishings and decor that make their homes comfortable for years to come.
At Ashley Panama City, we carry a range of designs to jumpstart your creativity or provide just the finishing touch through accessories such as wall art, rugs, lighting, and more. When you walk through our expansive showroom, you’ll find inspirational displays that invite you to explore. Touch the rich fabrics of our contemporary Modern Refinery line, full of sleek sophistication, or picture how the washed oaks of our farmhouse and traditional lines might look in your home.
Nestle into one of our sectionals, which include modular designs you can arrange in different configurations to suit your seating needs and architecture. Put up your feet in our power seating, including recliners, sofas, and loveseats, some with hidden storage and cupholders, so you won’t have to miss a moment of your streaming favorites or the big game.
You’re also welcome to test our mattresses, featuring memory foam and hybrid styles that combine the latest in sleep and cooling technology, perfect for unwinding after a tough day in the Florida heat. We carry all the top brands, including Tempur-Pedic, Simmons, Serta, Sealy, Sterns & Foster, and our rigorously tested Ashley Sleep line, a customer favorite.
All our pieces feature durable craftsmanship that stands up to everyday living, so your selections will last over time, even if you need to reorganize your home office, add a nursery, expand your dining room, or redo a bedroom for a teen with changing tastes.
Ashley Panama City proudly gives back to our community through social responsibility initiatives such as Ashley’s charitable Hope to Dream program. We donate a portion of our store’s mattress sales to help deserving children have beds of their own, including pillows, mattresses, bed frames, and bedding. Since 2010, this marvelous program has given over 125,000 children in North America sweet dreams.
You’ll find our Ashley Panama City showroom at 731 East 23rd Street, near Target and across from Dillard’s in the Panama City Mall, roughly a mile from HCA Florida Gulf Coast Hospital. Shop at your leisure by visiting us on Tuesdays and Wednesdays. Otherwise, stop by Monday through Saturday from 10 a.m. to 8 p.m. and Sunday from 12 p.m. to 6 p.m. For more information about Ashley locations in Florida or to speak with one of our attentive sales staff, please call us at (850) 640-1350.
Aaron Wise was simply spectacular. Totally awesome. Truly one of your most prized employees.
Aaron was very helpful when buying our new sectional. Very clean store. Will go back for our next purchase.
Neil our sales associate was professional and made our purchase so easy. What a fantastic guy!
Aaron Wise was knowledgeable, freindly, and honest! I will ask for him next time I'm shopping there again. Thank you very much awesome experience! Chery Davis
We felt the pricing was fair but they pushed for us to take advantage of the one year no interest rates so we did. We were shopping for a house that was being built and told them we were looking to buy in 9 months. They said no worries the payments don’t start until you receive the furniture. I specifically asked when the 0% started and they said when we get the furniture. We received the furniture and had a few issues with delivery. Three months after we had the $16k worth of furniture we got charged $1,400 in interest. Call the store and salesmen and was told NO it starts when you place the order. Completely lied to us. We wouldn’t have used the 0% had we known and would have just waited 9 months and paid then. Don’t trust Christopher or management in this store. Once you sign they don’t care about customer service.
My service rep Mr. Aaron was awesome. Need a raise. He has excellent customer service
Vivian is the best she was very professional and knowledgeable and the customer service was top notch. Highly recommend this store.
Aaron was a great help when picking out our sectional. He was friendly and knowledgeable and didn’t pressure us at all. Would definitely recommend him and will ask for him in the future.
Neil at Ashley was very knowledgeable courteous and helpful . Great shopping experience .
If you are looking for some furniture Ashley’s is the place to go!! I had the best experience searching for my new home furniture with the BEST SALES LADY VIVIAN HUTHWAITE!!! She was so incredibly sweet and made sure I got the best deals!
Neil was a great customer service representative.
Aaron wish. It very Great very helpful with everything....Know his Job !!!! 😆
It was GREAT
Arron was precise and efficient
Timely service from Neil
Vivian was incredible with helping my family and I pick out new furniture for our home! We brought our two young children and she made the process so easy. She was very knowledgeable and answered all of our questions with no hesitation. Highly recommend using Vivian when purchasing at Ashley's Furniture Store!
Found great pieces at an affordable price for my living room at the Panama City Beach store. Leanne was helpful, finding me pieces not shown in the store to add. And the delivery guys were amazing.
Aaron Wise did a great job. Really friendly and nice
Awesome service by Abby. Love the leather furniture and Abby made the process quick and painless. Highly recommended. Just ask for Abby.
Christoper did an awesome job assisting us with our purchase.
Aarón Wise was very welcoming and helpful during my search for a mattress. I made several visits before the purchase and he was always very patient. Hope he’s available on my next purchase.
Aaron Wise, from Ashley Furniture was great and super professional. We first came in July and October and every single time he received us with a smile and provide us with great service even when we didn’t purchase anything. We decided to come back and complete our purchase in November and again he was very approachable, professional, and knowledgeable. Thank you Aaron Wise for being patient and approachable we will be coming back in the future and recommend everyone to ask for him if they decide to visit Ashley Furniture.
I had an excellent experience at Ashley Store, thanks to Aaron Wise. From the moment I walked in, they were welcoming, professional, and knowledgeable. Aaron Wise took the time to understand my needs and offered great recommendations based on my preferences. They were patient as I explored different options and ensured I found exactly what I was looking for. Their customer service was top-notch, and I truly appreciate their dedication to making the shopping experience enjoyable. I highly recommend Aaron Wise and the Ashley Store team!
Arron Wise was extremely helpful and great to work with! Go see him if you need anything!
Aaron was so nice and helpful! Made it a great experience for me!
Aaron Wise was a wonderful salesman to handle our purchases at Ashley. We had an amazing experience! He was very helpful, knowledgeable and very experienced.
We purchased furniture from Ashley, and we were real impressed with our salesperson - Chris Murphy. He was friendly, helpful and professional.
Neil was an excellent salesperson! Very attentive and respectful of what we wanted. He listened to our preferences, looked at our pictures and made excellent recommendations without being overbearing. He even told us to bring our dog into hang out and played with her to occupy her while my wife and I looked around. An absolute professional! We're excited about our furniture choices!
Neil is now our go-to guy! Great customer service, always helpful. Got literally a whole house full of furniture and he's always willing to help us with a smile!
(Translated by Google) Tempur, a famous name and distributed by Ashley Furninture in Panama, has sales staff that are not professional. I bought 2 Tempur queen size medium firm mattresses, I paid for them and to my surprise when I received it it was a totally different mattress than the one I had purchased. When I called them and went to their showroom again to my surprise, they told me that I had to pay an extra like 400.00 more per mattress, which is another 800.00 more. Ashley cheated on me. Ashley in Panama scams her clients. Ashley Furniture is a very dishonest company. Date of experience: September 2024 (Original) Tempur, un nombre famoso y distribuido por Ashley Furninture en Panamá, tiene personal de ventas que no es profesional. Compré 2 colchones Tempur tamaño queen, mediano y firme, pagué por ellos y, para mi sorpresa, cuando lo recibí era un colchón totalmente diferente al que había comprado. Cuando los llamé y fui nuevamente a su sala de exposición para mi sorpresa, me dijeron que tenía que pagar un extra como 400,00 más por colchón, que son otros 800,00 más. Ashley me ha engañado. Ashley en Panamá estafa a sus clientes. Ashley Furniture es una empresa muy deshonesta. Fecha de la experiencia: septiembre de 2024
Vivian was an extremely helpful person. She definitely took her time to learn my fiancé and I needs. I would recommend her to anyone, no doubt!
We had the best experience at this location. Neil was very helpful and didn’t mind answering all of my questions, his customer service is top tier!
Vivian was soooo amazing! She did a wonderful job helping us order and pick the furniture! She is so knowledgeable and kind! I would not have it any other way!!!
I enjoyed doing business with Ashley Store and our sales person helped us find a great couch.
Vivian was awesome to work with. Great customer service and very knowledgeable of the product. The couch I ordered is also expected to be delivered earlier than initially expected so another positive there!
Aaron wise helped me and my fiance find a couch for our new home!! 10/10 he answered every question and helped us with the best service!
Leann Messer, was fantastic, with her help we were able to make the perfect decision on our sectional, she knew exactly what we were looking for from the beginning. I can't wait to go back to look for a new dining room set. She is phenomenal and super knowledgeable. We will recommend her to our friends and family. Thank you Leann!
Nice selection for a small store. Vivian greeted my friend and I immediately as we walked in the store. We were shopping for my friends new home and Vivian was extremely helpful. She didn’t bother, us which we appreciated, but checked with us often to answer any questions. My friend ordered 3 pieces of furniture and will probably go back to this store for Vivian’s help with other pieces. Great experience!
Aarón Wise helped us and he was amazing. One thing I really liked is that I didn’t have a lot of time to choose my furniture and leave and he matched my pace and got me in and out quickly while making sure I got everything I needed. Thanks again! I will ask for him when I come back next time!
Had a great experience working with Aaron Wise. He's super knowledgeable and doesn't push. He made it really easy to go through the process of shopping and buying things that went together. Thank you!
I had a great experience with Vivian at the Ashley’s in Panama City. She was very patient and knowledgeable of all the items. I would definitely recommend her to anyone who enters the store.
I want to commend Aaron for his excellent customer service today! We bought 2 swivel chairs. He found exactly what we needed.
Vivian was exceptional. She listened intently to our specific needs and guided us in a direction to meet them. We made the purchase and left satisfied. Well done.
Ms.Vivian was amazing and the perfect sales person! She wasn't pushy at all and extremely sweet, if you go ask for Vivian!
This was my first time purchasing from Ashley Furniture and I’m so pleased with my experience. I found the sectional I wanted on their website so I called my local store ( Panama City location ) to inquire more about it and spoke with Abby. She was very friendly and very helpful. I wasn’t ready to order right then; as I had to verify my new flooring installation first, so I would call back in a few days. Shortly after ending the call with Abby she texted me and stated if I had any more questions I could reach out to her, I was very impressed with that kind gesture. When I was ready to place my order I reached to Abby and I’m now excitedly waiting for my new sectional to arrive!! Thank you Abby for all your help and for making the process smooth and easy! My sectional was delivered today and Jacob & Zach were very friendly and professional, very happy with the whole experience with Ashley Furniture and I love my new sectional!
Aaron Wise was amazing and super helpful. He showed me exactly what I needed and I am thrilled! Great experience.
I have been looking for a bedroom set for my daughter recently and I went into Ashleys and Vivian helped me find the perfect one. She was so helpful and kind and made the process of buying so smooth!
I’ve purchased furniture two times this year from Ashley’s Furniture in Panama City. Both times I’ve had great customer service and a great delivery experience. The sales representative, Abby was very knowledgeable about the furniture and helping us find what we were looking for. We are very happy with our choices. They look beautiful in our home! Thank you! I will definitely use Ashley Furniture in Panama City for any furniture needs in the future!
Vivian was really nice and helpful. Delivery was great too.
Aaron Wise was great! he helped us with everything we we’re looking for & even brought some more ideas to our attention that we hadn’t thought about! 10/10 experience, definitely will be shopping here again & definitely looking forward to working with Aaron again!
My experience at Ashley furniture was one of the best, the person that helped me was Mr. Aaron Wise, he was very helpful and nice. Thanks to him I purchased my entire living room set with his help.
Excellent service
The owner replied, "So I will update." The reason for 1 start is simple. The staff did not seem interested in helping as soon as we walked in. The furniture is overpriced.. and worst of all It looks exactly like the furniture in Big Lots... ended up spending close to 5k on furniture from another store..
Aaron Wise at the Panama City location was great!! He worked with us to find the perfect item and was very knowledgeable, helpful, and personable. Highly recommend!!
Abi Parrish was very knowledgeable and very helpful in getting the furniture ordered that I needed, from Cindy Grantham.
Great sales people and great furniture
Aaron Wise was incredible! He greeted me with a smile, placed my order quickly, and helped me with both a price match and a refund. After all the trouble I had with the online store, I can’t recommend visiting this location enough. They had everything taken care of in less than 30minutes.
Abby was great!! I can’t wait for my new furniture to be delivered.
Abby is great and very informative! Highly recommended!!
Great customer service and Vivian was an exceptional consultant. Highly recommend seeking out Vivian for all your furniture questions or needs
Vivian was very helpful with showing us the different options available for a reclining sofa. She was knowledgeable about the products on the floor. Cost was not a factor so she didn’t just show us the most expensive options. She showed multiple sofas that she believed would work for our everyday lives.
Worked with Aaron Wise on a new bedroom set. He was exceptionally helpful and informative fore when I had questions and browsing. Transaction was a breath of fresh air when compared to other stores nearby. 10 out of 10 recommend.
Vivian Huthwaite was the first person we saw when we entered the store in Panama City, Fl. , We couldn’t have had a better person to help us pick out an adjustable bed. We knew nothing about how they worked and she answered every question we had. Not only did we get a new bed we made a lifetime friend. Because of Vivian, we will definitely come back to the store again when we need anything.
Aaron Wise was extremely helpful with our choices of furniture for our home. I highly recommend him.
Vivian was fantastic! Highly recommend Ashley!
Aaron Wise was so helpful and informative! We love our new dining room table and chairs, and the coffee table with four rolling storage ottomans is going to be so useful for large gatherings. What a pleasant experience!
Vivian was very helpful and kind. She helped me from the start. She was knowledgeable and answered every question I asked. I have no complaints.
Abby was very sweet and helpful. She made sure to thoroughly inform us about our purchase which was very appreciated as this was our first time ever buying a bed and frame. We were a bit nervous and y'know spending a Lotta money makes you feel in the ugh mood but that didn't dampen her cheerfulness which I'm very thankful for. Ashley's had such a wide variety and honestly felt a bit more homey compared to Rooms to Go (no offense rooms to go). 😀
Aaron Wise at the Panama City Beach location was incredible helping us find the perfect bedroom set. He was informed, helpful, and professional. Would highly recommend this location. The Ashley options are fire 🔥! Lots of quality and style!
I had a lady assoiate named vivian help us our recent bed frame purchase. she had a great attitude and coverd every single option available in an easily understandble way.
It was very nice to shop at Ashley the sales person was very kind
Vivian was absolutely amazing. She helped us pick out a beautiful new sofa & loveseat. Was a pleasure working with her today.
Vivian Huthwaite was very helpful with answering all of my questions. I never felt pushed into making a decision or like I was being up-saled. I would highly recommend!!!
Vivian was great! Helped with sofa sleeper and protection plan for my rental property! Go see her if you need help!
Neil Delabruere made our purchase experience very pleasurable and provided us with a myriad of information and time to make our final decision on the table and chairs purchase. We look forward in having Ashley our go to company for our future furniture purchases. Thank you very much Neil!!!
Aaron was a pleasure to deal with he was very helpful and knowledgeable. Overall great experience. This is my second purchase from him.
Vivian was amazing, had a very rough time finding matching barstools and dining room set and she was able to put all together and find me what I needed.
Neil is a great asset to your company. He's personable, patient, and very knowledgeable.
We recently stopped in Ashley Furniture on several different occasions and we had the pleasure of Christopher Murphy helping us. We were looking at dressers and end tables for the bedroom. We thought we had our minds made up hands down but Chris's vast knowledge and expertise showed us how little we knew and what we were about to learn. This was an extremely exciting and fulfilling experience. He was able to not only help educate us beyond belief on our future purchase but he but also provided absolutely 0 pressure while my wife and I discussed which pieces we were going to buy. He also understood our needs and wants and gave priceless input and insight even on the lower priced items. If you want your buying experience to be absolutely stellar when you leave the store, feeling extremely excited about your purchases and to be helped without feeling like you're just another number, Chris Murphy hands down is who you want step-by-step assisting you. We will most certainly be back for all our future furniure needs.
Aaron Wise is a fantastic consultant on our visit when we purchased our new sofa! Very knowledgeable and helpful even when we left (and came back)! His kindness and not overbearing approach really sold us on buying in store!
Thank you Aaron Wise for your help with my daughter’s new bedroom set. I appreciate the extra time you took with us to show all the options. We are excited for her new furniture!
Neil was very helpful in helping my find a dresser & night stands that fit my room decor. He was very friendly & customer oriented. Thank you, Neil!!
Store was very clean. Furniture was set up spaciously and plugged in and operational for customer. Associate was very professional and knowledgeable about the merchandise.
Aaron took great care of us, let us take our time, and didn't hover too much. Thanks for the help :)
Aaron Wise was an extremely attentive sales associate, very knowledgeable, personable, and answered all of my questions while guiding me on the purchase I made today. Recommend him to anyone purchasing from Ashley’s off 23rd Street
Abby did a great job as always. Very helpful and no pressure to buy. Can’t wait until our new furniture comes in.
Abby was the best. She listened to our needs and helped us find our new living room. Thanks again Abby.
Aaron Wise is great! He helped me pick out my couch and loveseat. It took me quite some time to decide and he was very patient. I never felt pressured or pushed into something I didn't want. He was extremely knowledgeable with all the showroom pieces and answered all of my questions.
Vivian of the Panama city 23rd branch in FL was an absolute pleasure to work with. She was Patient with me trying to find a bedroom set of which I did and is very pleased. Thanks again Vivian for my Covetown set😊 from SR
Neil was awesome! Very helpful and informative. Overall great experience. 👌
We were pleasantly surprised when Abby greeted us and after I told her the dining table we wanted to order, she said they actually had the table in the showroom. We had been told the nearest one was Valdosta, GA. She is knowledgeable and personable and got the whole set plus a rug ordered. I highly recommend Abby!
Christopher Murphy helped my wife and I shop for a fairly large amount of furniture. We initially stopped by the store ~3 months ago to just browse the store and see what caught our eye and spoke with him about what we wanted, we decided to come back at a later date to finalize some shopping. After coming back to the store after a brief re-introduction he remembered us and picked up exactly where we left off. I greatly appreciate being helped, not sold and that is exactly what he did. He understood our desires and gave great input and insight even if it pushed us to a smaller price tag. Was also very knowledgeable of his field giving us great insight into attributes about furniture or benefits of different models over others that we would have never thought of inquiring about. TL;DR: If you want to be helped without feeling like you are being drained for every penny have Christopher help us. Very nice and knowledgeable representative and I look forward to taking my future business back to him.
Found a beautiful bedroom suite that was on clearance on the floor- and a dining room set that was just perfect for my color scheme and style! Huge selection and friendly associates too!
Vivian was Great and helped us with all the details - made it an easy process and explained all our options!!
Vivian Huthwaite provide exceptional customer service. She explained everything in detail. Very personal and attention to detail. Great sales professional!!
Vivian is the absolute BEST!! She was so informative and patient. I wouldn’t hesitate to shop with her again.
Neil was so amazing at helping us get our dream couch!!! We couldn't have asked for anyone better!! Thank you!!
Leanne and Vivian really tag teamed the sale and helped me find the perfect pieces of furniture that make our new home complete! Exceptional customer service!
The employee gave me excellent attention was so helpful with everything I needed I recommend this place furniture is fine furniture live it definitely thats my favorite place from know on to shop for furniture
I visited the Panama City Ashley furniture store and was in and out in less than 30 minutes thanks to Abby. She was very helpful in getting the pieces ordered that I would need for my couch. Great customer service.
Abby was the bomb diggity! She was extremely helpful in store and has continued to communicate with me following purchase regarding updates on arrival. Thanks Abby!
My salesman was Neil Delabruere!he was one of the most upfront non pushy guys iv ever dealt with.very nolagable had a answer for all my questions. The store was WELL stocked.very enjoyable experience all thumbs up!!!!!
Aaron was helpful with the purchase of our new living room furniture.
Aaron Wise was an amazing help in choosing our mattress. He was very knowledgeable and put us at ease in deciding which one to buy!
Bought a bed from here and Neil was very helpful.
Neil was amazing and helped me buy my best bed yet
Neil was a pleasure to work with! He answered all of my question and was nothing but friendly the entire time!
Vivian was very helpful and knowledgeable. She was very patient with me and understanding of what I was looking for.
Aaron Wise is wonderful! He helped us furnished our new home. He was so helpful during the process. I’ll definitely be back.
Wonderful experience with Aaron Wise. He went above and beyond with helping my family pick out furniture. If we need more furniture we’ll definitely be back because of his awesome service!
Yesterday I went to Ashley’s furniture store and I was greeted by Vivian and she was extremely helpful, I just moved to Panama and was looking at furniture. Vivian checked in on me while I was browsing and explained very thoroughly the different options I had if and when I decided to purchase from Ashley’s. I really appreciate Vivian’s help she was so attentive and thorough. I’ll definitely be coming back bc of Vivian!
We spent a couple hours going through our furniture needs for our new construction home. Neil was very informative, helpful finding what needed for each room, also getting us the best pricing out the door. Was a very good experience.
We had a great experience with Abby at the Panama City store!! She was very knowledgeable and so helpful!! We will definitely use her again!!
I went in shopping for a loveseat for my dad’s assisted living apartment. Abi was so helpful. She understood my needs and bent over backwards to help me. I truly appreciate all she did and will continue to shop at Ashley Furniture.
Outstanding Customer Service! Aaron Wise was truly superior!!
Great experience. Found what we were looking for. Neil D. was awesome and very helpful.
Vivian help me so much with my dining and she was so nice with my 3 years old princess running around.
As a man trying to decorate was a bit of a challenge...Vivian help me calm down and made it easy!! Thank you Vivian
Vivan was absolutely amazing! Great customer service and so nice.
Vivian , was awesome !! So easy to deal !! Customer service is why we come back
Great experience and beautiful furniture. Aaron Wise was great to work with.
We had an amazing experience with Neil, made buying our new sofa super easy!
Neil is such a helpful young man. He helped me and my husband pick out a nice lounge chair and carpet. I'll be going back to buy again soon. Thank You
Amazing facility and employees!!! Abby Parrish was very helpful on finding the perfect dining room table for my small apartment!!
Neil helped me find the perfect pillow. The Purple pillow. He knows his products and will help you get exactly what is best for you!
Today I went to Ashley Store. My family and I was greeted by The Sales Rep Neil, he was very nice and helpful because I came in without really knowing how to position my sectional and about pricing. My First Big purchase for my new apartment. Can’t wait to see it in my living room.
Abigail is one of the polite,friendly and efficient employee that works there.awesome job and customer service
Abby is awesome and very outgoing. We have been an Ashley customer and will take my business to Abby any time.
Abigail made our furniture buying experience top notch! Very knowledgeable and has a great eye for what will “work.”
Abby was very professional and transparent during the whole couch buying process, I very much recommend her!
Abby was awesome during our experience buying a new couch! She was honest with us about everything & very informative!
Vivian was wonderful! She was super helpful, and was very knowledgeable about all of the furniture items on the floor. Stayed after her shift and helped me to find the perfects pieces for my home.
When we walked in the Panama City store, we were welcomed with a smile and friendly greeting from Vivian Huthwaite. She was genuinely interested in what we were looking for, took time to listen and helped us find the perfect furniture for us. ⭐⭐⭐⭐⭐ For Vivian!
Thank you Vivan for the great service.
Don't like having someone follow us behind the whole time.
Neil was so great! Helped us out a lot and was so kind!
Great service, honest opinions about every piece of furniture.
Aaron Wise was awesome! He helped me get my dream furniture. Thanks Ashley!
Went into this store to find a sofa sleeper, and I was greeted by a smiling face a friendly lady named Abby. She was well educated about all of the units they had and even though I didn’t find exactly what I was searching for I know I can always trust in Ashley furniture for friendly knowledgable staff and quality products.
Ms. Vivian was phenomenal! She was very friendly and helpful. She gave us outstanding personal attention and excellent customer service. Thank you!!!
Vivian Huthwaite helped me both times I purchased from Ashley and I would definitely recommend her to anyone needing furniture. Thanks, Vivian!
Vivian , was very helpful and friendly, most stores like this are always hovering over you, I felt relaxed , the atmosphere was very nice.
Neil has helped me twice now and he is amazing! So nice and helpful, i will be going to him again!
We bought a bed, mattress, box spring, and pillows working with Aaron at the Panama City Ashley store. He was very personable, and knowledgeable about all the products. One of the best buying experiences we have ever had.
Had a great experience with Vivian! Very helpful in finding the perfect furniture for our new home! Highly recommend this location and Vivian if you want to find the perfect setup!
Vivian was so lovely and helpful! She took the time to walk us around the entire store to be sure we didn’t miss anything. Her patience was unmatched. She will be our first call for future furniture needs!
Neil was super helpful and was extremely knowledgeable regarding our selection and purchase of a new King sized cooling mattress from TemperPedic as well as a new motorized lift platform base. Great guy - we will definitely be back. Brian C and David P
Neil was very helpful!
Great service and quality furniture
Aaron Wise was an amazing help today! Super nice, friendly, and sales skills are impeccable! 10/10 recommend
A few weeks ago, my boyfriend, his parents, and I went into Ashley Furniture looking for a couch. Vivian Huthwaite initially provided a warm welcome and showed us exactly what we were looking for. She answered all of our questions and seemed sincere in helping us find the perfect piece. I highly recommend Vivian as a consultant! We left purchasing a couch and recliner for a great price. Both pieces came in within the two weeks timeframe. The delivery team were very professional and ensured the pieces were placed exactly where we wanted. Very thankful for the Ashley team helping us furnish our home.
Abby was a great help or us to make a sound decision Thankyou for your help
Neil is the best! Thank you so much!
Neil was so nice and took the time to make sure we had EXACTLY what we needed! Definitely go see him whenever you need help looking for anything! He’s the best! :)
Neil was very friendly, welcoming, and informative
Aye Neil has been SO greatly helpful! Quality service, very professional and a great help!
Neil was a pleasure to accompany me. Will be sure to ask for him again!
Had a fantastic experience with Neil, he was professional and polite. 10/10 only seeing Neil when I stop by from now on.
If you want solid service! Go see Neil!
From the salesman to the delivery crew I can always expect the best customer service and top quality furnishings and decor. I guess that's why most of my house is furnished by Ashley!
Neil is great
Chris Murphy was an awesome help for me and my husband this trip! We have been looking around for sectionals/couches for some time and I found one that fit in my price range. He was very attentive and answered any questions we had. He even showed us things about the sectional we chose that we didn’t think to ask about. Great service from Chris! Thanks!
Neil was very informative and honest. It was an easy process and I am so excited for my bed!
My husband and I bought a mattress for our master bedroom from this location and had such a great experience we came back the next day and bought another one for our guest room. Neil took great care of us and made the buying process easy. 5 stars for sure!
We purchased a new sofa from Ashley’s furniture and had a great experience. Neil was a pleasure to work with. Extremely knowledgable and courteous. If your looking to buy something from Ashley’s I highly recommend working with Neil.
Neil took great care of us and made the buying process so easy. Highly recommend.
Vivian H.was very friendly, welcoming, and informative . I feel very confident with investing in a Tempur Pedic bed system !
Aaron wise was amazing. He was super helpful in making the best option.
We wanted to thank Neil Delabruere for his knowledge of the power reclining sofa we purchased, and for being so courteous.
Had a wonderful time looking for a couch and Neil was great at getting us a good price and letting us know our options
My wife and I stopped in today and we received exceptional customer service. Neil was as our sales rep, he is very knowledge and helped us find exactly what we wanted. Thanks so much!
Corey Weaver was exceptional.
When I came in Vivian created me with a friendly smile and helped me find just what I wanted
Lauren is the best! Walked in and from the start she helped me find the couch of my dreams!
Neil was great! He was very personable and patient. He was adept at store options and knew where to draw the line to consult with the store manager. He is one of the most prolific sales person I have run across. There was never any high pressure to make a purchase. Kudos to Neil and Ashley Furniture.//Chuck F.
Came in looking to replace our current living room set with something new. Sales associate Aaron Wise really helped us out and made the process seamless. Great experience here at Ashley’s
Aaron was so helpful and nice! He made the process so fun and easy and we will be contacting him for all of our future furniture needs.
Corey was incredibly helpful. We furnished an entire house and it went very smoothly.
Aaron Wise was very helpful and I will certainly ask for him to help us again!
Aaron Wise was a wonderful sales rep. The overall experience was easy and quick!
I had a great experience at this location
Easy purchase of living room set. Salesman was helpful and knowledgeable!
Abby is an awesome person to work on the floor! 5 stars for Abby alone. I have yet to get my items delivered so I’ll update on that if it’s anything less than 5 Star worthy. Thanks, Abby!
Abby was the best saleslady, Showed me how to operate the sofa.Very Friendly!
Neil was amazing! Highly reccomend!
Neil was awesome and very honest and patient. He provided great information on every piece of furniture that was shown. He helped me find the perfect bedroom set for my home.
Vivian was so helpful to us! Did not helicopter or push like some sales people do!
Neil was great! Awesome experience! Took the time to take care of us even though everything we purchased was coming from another location. We’ll be back again soon!
Very knowledgeable and personable
Neil at the Ashley Furniture Store in Panama City, Florida is an outstanding sales rep. He knows the the new stock and what has been in store awhile. He easily answers questions. He is not pushy! He is patient and interacts causally. Wes, the store manager runs a customer friendly and well stocked store.
Vivian was AMAZING! She showed us so many different options without making us feel overwhelmed! She also didn’t put any pressure on us or make us feel forced to buy something. She genuinely seems to love what she does and she’s also wonderful at her profession! If you are in the market for furniture and want to shop without pressure or feeling overwhelmed, ask for Vivian!
Vivian was so helpful and kind! My fiancée and I came to look at couches for our new home and she made us feel welcomed, she did not pressure us, and she helped answer our questions. Thank you, Vivian!
Absolutely fantastic, always helpful and truly honest, regarding style, pricing and what will work best in your home. Great knowledge of quality and craftsmanship. We always ask for Neil.
Vivian was absolutely amazing and so helpful! She listens and is super attentive. If you ever go there ask for Vivian, you won’t be disappointed! Thank you Vivian for all your help on finding the right bedroom set for me.
Neil was courteous and professional. We enjoyed the experience.
Abby helped us with a furniture purchase, this is the second purchase with her and she’s been absolutely amazing! We love working with her!
Abby was very helpful to lead us in the right direction for what for our budget would come here again in the future
Abby did great! She provided me with many options and got me the best deal possible, saving a huge amount.
Abby was great In am out with all 6 pcs in a half hour Thanks a bunch
Love this location…Neil was very informative and very personable. Definitely will be back! Do yourself a favor and shop with Neil!
Superfriendly staff
While searching for the perfect living room furniture I was helped by Aaron Wise and he definitely made our experience as Ashley’s furniture great! He made sure we got exactly what we were looking for had patience with myself along with my children! Definitely will be back and send many customers His way!!
I had the opportunity to check out the Ashley Furniture store on 23rd Street today and I want to give a shout out to Vivian! I stopped by to look at bedding and sectionals She was very knowledgeable and answered all of the questions I had. I had an appointment so I couldn’t stay long but I will be back! Thank you again for all of your help today, Vivian!!
Vivian was very knowledgeable and helpful and helped us find the sofa/chaise we loved.
Vivian is awesome! Great experience and lovely show room.
I worked with Vivian and she took the time to really listen to what I wanted and help me design my living room. I would highly recommend her to anyone looking for someone who is knowledgeable and genuine.
Amazing experience with Ms. Leann and Ms. Vivian! Extremely helpful and friendly. Not pushy at all! Very knowledgeable! Can’t wait to work with them again for the dining room set in the future 😊
Good selection. Very pricy. Try Furniture Outlet downtown Panama City or Lindsey's on the beach. Both carry Ashley furniture at much lower prices.
I have dealt with some awesome Sales people in my time, but I knew immediately I struck gold with Aaron Wise. Mr. Wise spent time answering all my questions and was very knowledgeable about my items of interest. If you want superb detail oriented customer service, make sure you ask for him!
Thank you to Aaron Wise for being so knowledgeable, patient, and professional. Will definitely return because of him!
Yesterday I purchased 3 rooms of furniture from the Panama City Ashley store. I live in Georgia but am building in Florida so it was complicated. However my sales associate Abby Parrish made it super easy! She was helpful, answered my many questions, and was very knowledgeable about all the furniture I was purchasing. She even beat the pricing I had by a lot! I will definitely shop at Ashley again and certainly recommend Abby. Purchasing furniture over the phone while in another state could have been stressful but it was a breeze. Thank you Abby, I can’t wait to see everything in our new home.
Chris was so helpful and friendly and made my whole purchase easy and enjoyable. Thanks Chris, you are amazing!!
Aaron wise is the best salesman in Ashley ! He help to get our daughter’s bedroom set
Had a great experience at Panama City,FL Aaron Wise wonderfully helpful. We got the couch within 2 weeks and we are enjoying it immensely.
We had a great experience at Ashley store in Panama City, FL Neil Delabruere was our Home Furnishing Consultant. He was very helpful answering any questions that we had and made us feel very comfortable looking around the showroom. We were pleased with his customer service thru out the whole experience of purchasing our Living room furniture. We will be looking him up next time we need some furniture.
Good selection, prices are high.
Had a wonderful experience, Aaron W. Was extremely helpful and personable. We truly appreciate the time he took to help us pick out the perfect bedroom set. We would definitely recommend.
Worked with Aaron Wise. He was super helpful in picking out our new bedroom set. Even to the point that we left the store and still had to come back to buy from him. Store is nice as well.
Aaron wise was great! Extremely personable and helpful!
Aaron Wise was phenomenal and so patient with me. He allowed me to think through the process with no stress!
Aaron was a great help in buying my furniture! He made the process super easy!
Aaron was our salesman and he was fantastic! We're going back for more furniture, Lord Willing.
Chris Murphy in Panama City was able to help me in the journey of buying and choosing a couch. Poor guy suffered thru multiple visits with my friend, husband, and kids to find a couch. I would recommend this store for the customer service and experience.
Leann was excellent very patient. We were able to find exactly what we wanted and at a fair price. Highly, recommend Ashley Furniture in Panama City, FL.
I normally shy away from shopping but my Wife and I had a very pleasant and awesome experience today at the Panama City ASHLEY today. Mr. Aaron Wise had helped us before when we visited and looked, and he is the perfect person for this job. He's was patient, very knowledgeable and very professional. And it goes without saying but the Ashley portfolio of home furniture is Outstanding. It's exceptional quality and aesthetically pleasing. We have the entire line now, in almost every room. We are life customers now. Thank you Aaron.
Aaron was great to work with! Professional, efficient, very knowledgeable. I would defiantly recommend working with him!!
Neil is the best definitely recommend you go see him if you need need new furniture 10/10
I want to thank Chad who helped me in the store. He made sure I received exactly what I was looking for in a sofa and the price was unbelievable.
This is our second time purchasing furniture from Ashley HomeStore (first time was in TN). Christopher was our salesperson. He was helpful, patient, kind, professional, had great suggestions and was very easy to work with. Our furniture was delivered on time, one piece was damaged but it was replaced with a new piece. If you are looking for new furniture, go check out what they have, look online as well, Christopher will get you the online pricing.
Abi was fantastic and helpful with our furniture purchase today. We basically had to fill a new house so it was a tedious process. Abi worked with us and was very knowledgeable and very helpful and always smiling. We will definitely come back to Ashley furniture.
Great experience tonight with Aaron wise making everything smooth sailing for us with purchasing our new bedroom set!
Aaron was very helpful and informative making our experience a breeze! We will definitely be coming back and using him for our future purchases. Can’t wait to get our beautiful bedroom set!
Aaron was great
Aaron was great. Very helpful
Aaron wise assists me and he was patient and helpful. Thank you for your assistance
Aaron Wise was very informative on every piece of furniture that we looked at, to include all of the variations of mattresses and what features each came with.
Walked in not knowing what I was exactly looking for in a couch, but with the help and patience of Neil, I was able to find the perfect couch and chair. Loved Ashley's showroom in Panama City and selection. Again, Neil, sales consultant, was great and so helpful and knowledgeable, I would recommend him to anyone looking to buy furniture.
Neil was very knowledgeable and helpful. We love the furniture choice we made
Great quality and price.
Had a great and easy experience while working with Neil!
Excellent experience with working with Aaron Wise. Love the furniture I selected! Would 100% recommend shopping at Ashley Furniture.
Had a great shopping experience with Abby and would definitely buy from her and this location again
Aaron Wise did a great job helping us pick a mattress. Extremely happy!
Aaron was very helpful and knowledgeable on the best couches. He didn’t rush us and we had a great experience.
Aaron Wise was a great help and helped us through the entire shopping experience! Took his time and did not rush at any point.
Great experience with Aaron Wise! Bought a bedroom set that he did some research on to get me the best deal, saving me some money. Also very knowledgeable and was able to answer all of my questions. He was transparent with the whole process and overall had a smooth transaction!
Aaron Wise took good care of us and provided excellent customer service!
Super salesman. Very informative, polite, and helpful!! Will definitely use Aaron for any further purchases.
I just completed my second purchase from Ashely. Chris Murphy assisted me both times and he was very helpful and easy to work with. I got just what I needed at a fair price and the transaction was painless.
(Translated by Google) Beautiful and luxurious furniture and beds and very good price (Original) Hermosos y lujosos muebles y camas y muy buen precio
We had a very pleasant visit with Aaron Wise. Ashley furniture was our second attempt to find a couch, After conveying to him what we wanted, he showed us three couches that were right up our alley. We left and visited four more stores. We came back and bought the couch from Aaron, it was the best price and the best fit for us. Everyone was pleasant, especially Aaron. This is the second couch we have bought from Ashley, The last one we had for 12 years. I know for a fact that the service department was very Diligent when we had issues with the previous couch. They fixed it in a timely manner. I would recommend if you need any type of home furnishing to go to Ashley, and ask for Aaron.
I went with my girlfriend looking for a mattress, and was met by Aaron Wise at the door. He help us choose a mattress by giving pointers and direction based off what we liked. After testing several mattresses back and forth, we settled on a Temperpedic Lux Adapt that had a good deal.
Had an awesome experience here. Abby absolutely helped us out with our purchase and was very informational and friendly during the whole visit. Would recommend her to anyone.
We had the best experience with Abby! She was so helpful in picking out a beautiful , yet comfy piece of furniture for our home and answering/clarifying all the questions we had! Such a friendly and caring experience!
Neil helped us get the mattress we were looking for same-day. Great salesman, not pushy, knows his stuff, and genuinely wants to help customers.
Neil was very helpful and nice !
Very pleasant buying experience
Went to Ashley furniture today looking for a leather sofa. Neil the sales person was extremely helpful and knowledgeable about there products. Neil even helped me pick out the right sofa to meet my needs and the right color to match my decor. I am definitely shopping at Ashley furniture from now on.
Christopher Murphy was professional, friendly, and awesome!
Neil was absolutely amazing and helpful and so personal. Great experience and great prices
Aaron was so helpful while I was trying choose living room and dinning area furniture. It had been a stressful week of moving , he was able to make my experience quite pleasant ! Wish I needed more furniture! Lol!
We love all of the furniture we picked out - dining table & chairs, coffee table, console, bench. Neil was super helpful!
Justin V and Zach W. From Panama city delivered my furniture and put together for me and done an excellent job. And would highly recommend those boys again. They deserve a raise and go over and beyond for the customers. Excellent service 👏 👍
Friendly accommodating staff.
Needed some new furniture for the house. So I went to Ashley store and was greeted by Neil Delabruere. Neil helped me with all my questions and my concerns. I will be going back to this store in the future.
Abbey from Panama City store was very helpful and great to work with. She is very knowledgeable and friendly. We will definitely request her assistance every time we shop there.
I went to the store to look for a couch that I saw online, and I wanted to check it out in person. They didn’t have it on display, but Aaron Wise helped me out and found another model with the same fabric that the one a liked, so I could feel it. Then, took me to another model that had the same shape and size that the one I saw online. His research and service made me feel more confident about my choice and purchase. Thanks Aaron!
I am working on furnishing a house and Neil made the experience! So thankful for his assistance today. Looking forward to my new furniture!!
Aaron Wise was very helpful and patient with us. Let us take our time with choosing our couch and mattress. We didn’t feel rushed or pressured at all. Would highly recommend asking for him!
Aaron wise was very knowledgeable regarding products. He didn’t rush us & our purchase went very smooth
Worked with Abi today picking out kitchen table and coffee table. Ashley furniture didn't have a buffet table in that brand that I liked. Abi suggested a different brand that matched perfectly with my other furniture. Will do more business there!
Neal Delabruere was great to work with! Pleasant and informative.
I have spoken to Aaron White on the telephone and came into Ashley Furniture several times. Each time he was very professional and extremely helpful. Once we were ready to make our purchase he very helpful keeping us in our price range. We will definitely go back to Aaron for future furniture needs. He is most certainly an asset to Ashley Furniture!!
Aaron Wise has been outstanding in helping us with our furniture selections. We highly recommend him for all your furniture needs.
Abby was excellent. Very knowledgeable
Neil was awesome in helping us find a new dining table for our home. He was very knowledgeable. 11/10 recommend!
Neil did a great job!
Neil and Kathy was both great during our shopping experience for a new bed and mattress. They both was extremely helpful, kind, and professional. So glad we picked Ashley furniture.
Aaron was so easy to work with on helping us find all of our furniture. Thanks for the outstanding service
Appreciate the advice and no stress experience. Aaron Wise was great.
We were unsure about making another purchase from Ashley's furniture after a fiasco with our delivery in the past but after working with Aaron Wise we felt comfortable and reassured in giving them another try. He was very easy to work with and was honest and upfront with our concerns and questions. 10/10 would recommend
We were on the fence about buying from Ashley’s furniture again after our horrible experience with our last purchase but Aaron Wise changed my opinion and you have a customer back! He was unbelievably professional and upfront and honest. I truly enjoyed working with him.
Our salesperson Neil Delabruere was great really liked him . Just waiting on our furniture we got 😍
We went in for a couple of recliners and Aaron Wise was great. Very helpful and truthful about delivery dates. Much appreciated!
Aaron Wise at Ashley is the best of the best in Panama City. Don’t hesitate to stop by and have him help you get set up with quality home furnishings.
We came in with an hour to spare, Neil was great!! We got our dream couch!! 😍😆
No pressure salesman. Neil was outstanding! Thank you
Neil was amazing and made purchasing so easy!
Neil was fantastic. Will come back to buy from him
Aaron was Very professional while we were so indecisive on what we really wanted.
Aaron Wise was an polite and professional. I never felt pressured or overwhelmed. Thank you
Aaron Wise was very helpful and very cordial. He was not pushy and asked what we would like to see. He helped with measurements and dimensions. Very personable and professional. I would definitely come back and speak with Aaron about furniture in the future.
Aaron was great! We found pretty much everything for our house with his help! Will definitely be returning in the future!
Neil was great. He helped us out and gave us great advice on a mattress. Loved the experience.
If to be absolutely honest we weren’t even ready to purchase anything,just walked in one late raining evening to kill some time and see what’s out there,but Mister Aaron Wise made sure we had a great experience and overall made us feel welcomed and understood,so here we are couple thousand dollars later and new couch talking good talks and having a great memories about Ashley’s furniture and mister Wise.Our family recommends and we will definitely be back to purchase more with mister Wise.
My sales associate, Aaron Wise, was extremely helpful and a pleasure to deal with. I will definitely shop here again!
Aaron Wise provided exceptional customer service. He helped us purchase our first kitchen table and couldn’t have been happier with the purchasing process.
Aaron Wise helped us purchase our first table. Very efficient and thorough. Definitely ask for him when you go to Ashley’s!
Great place to browse and shop, lots of choices. Consultant Abi Parrish was amazing to work with, highly recommend her to help you get what you need at the best price.
Aaron Wise was a wonderful salesman and I would recommend him to anyone looking for furniture
Aaron Wise was very professional and knew how to help and lead us to the correct couch. Wasn’t over “salesman” and was very knowledgeable.
Mr. Aaron Wise was very helpful. Also Mr. WIse took his time explaining the benefits of my new pillow . I was very happy with his customer service.
Aaron Wise was more than helpful helping me choose the best mattress and sofa. I brought my cousin in and he provided her with excellent service also.
My first time going to this store post Hurricane Michael. Sales person Rebecca, not the brightest crayon in the box. Went back the next day and got a new sales person. Abi was wonderful. However Rebecca kept staring at me and following us around the store. Very creepy, in my opinion. Abi was very professional and knowledgeable. Abi more than made up for my icky expierence with Rebecca.
Abby Parrish at the Panama City store made it so easy for me to pick out new living room furniture and my master bedroom furniture. She helped me with the sales and financing. After waiting 5 years for my house to be repaired from Hurricane Michael it was a great experience dealing with Abi. I highly recommend contacting Abi for all your furniture needs!
Great experience with Aaron Wise as a sales member go see him today!!
Easy going sales experience. Will visit again.
Aaron Wise was knowledgeable and very helpful!
Great customer service frome Aaron wise
Aaron Wise, our salesman, was awesome and extremely professional. He made our furniture buying experience very stress free. We recommend Aaron for any future customers!
Aaron Wise was did a wonderful job helping us with our new couch purchase!
Best customer service with precise detail and knowledge! Aaron was very helpful and courteous!
Neil was a huge help and help us tremendously with every idea we had! He did not hesitate to give good advice and feedback on the items we looked to purchase!
Amazing !!
Very good experience. Aaron was very helpful.
Chris was great and patient.
First time buying furniture and Neil from the beginning made it very simple and easy. He kept things professional as well as relaxing and fun. Thank you for the easy experience. If you go buy furniture from here ask for Neil, he’ll get you everything you want and need with no problem.
Aaron Wise was very knowledgeable, and awesome to work with.
Aaron was excellent walking us through the buying process. The level of customer service he provided was above and beyond.
My spouse and I had a great shopping experience at the Panama City store thanks to Aaron’s magnificent customer service. He’s been very responsive and helpful. Thank you!
Rebecca was great to work with. She was very knowledgeable about their products and so helpful.
My first time buying a couch but everyone was extremely helpful. Abby is the best she made my experience a dream!!!! I am so happy
We worked with both Neal and Kathy on helping buying a couch and the awesome Purple Pillows! They were both amazing to work with and were very welcoming!
We had our furniture delivered yesterday. Less than 2 weeks after purchase. We are 100% satisfied with our entire experience; from the outstanding salesman (Neil De La Bruere, Panama City store), to the courteous & professional 3 man delivery team that delivered & put together our furniture. The delivery team was the most competent & respectful group of men I have ever experienced. Neil was absolutely amazing from the get go. You don't find many salesmen these days you feel you can trust, & that don't try to force products on you. Neil listened to what we wanted & helped us find it. He even made the shopping experience fun for our 4 year old son who was shopping with us. If you are in the market for furniture, ask for Neil, you will not be disappointed! We will be choosing Ashley Furniture in Panama City (and Neil) for our future purchases!
Neil from the Panama City store was amazing. He was very professional and polite. He also answered all of our questions and gave us the best deal out there without overstepping. Thank you again for all your help we will definitely recommend you to friends and family and probably will back for my boyfriend gaming chair very soon…LoL
Aaron Wise was awesome, helpful and knowledgeable
Aaron Wise was very friendly, helpful, and knowledgeable! Will definitely be shopping here again in the future!
Neil was great!
Abby Parrish was so polite, patient, and friendly! She helped me get the perfect couch for my new apartment. Couldn't be happier! :)
Aaron Wise was amazing. Experience and most of all kind and helpful. Promote now
Abby was a great sale person and very knowledgeable about the products.
Excellent experience. Can't wait for my new bed!!
Neil Delabruere was extremely friendly, knowledgeable and not pushy. We enjoyed working with him because he allowed us to wonder through the store and seek him out for questions.
Aaron from Panama City Ashely is an amazing saleman and provided my family and I with a wonderful experience while purchasing new furniture for our son. Highly recommend visiting this store and contacting Aaron for any assistance.
We visited the Panama City Ashley store and worked with Aaron to purchase furniture for our child’s bedroom. What a great experience! Aaron offers a wealth of knowledge and was extremely helpful in making decisions and purchasing the right furniture for the room.
Neil was very helpful and friendly when we came in twice to buy furniture for our son. Thank you!
I had the pleasure of working with Abigail Parrish this evening. She is very knowledgeable about her store products. She made sure I understood procedures I needed to perform to do an on-line purchase and was so very helpful throughout my purchasing experience. She could not have been more pleasant to work with. I will ask for her from now on. Thank you Abigail. You are a perfect example of how to interact with customers.
Neil was knowledgeable and helpful. It was a pleasant experience working with him.
On Nov 24 I purchased sofa, I paid 1733. Cash, delivery was scheduled for Dec 13 (I took off work for this delivery) after waiting all day I received a call from Ashley saying they are unable to deliver due to at the previous stop their truck got stuck, after several calls and much frustration another delivery was scheduled for Dec 16, after waiting the 3 hr window given I received a call saying they were unable to deliver due to my dirt road being wet. (I live 1/2 mile down a dirt road maintained by the county) although their was a light sprinkle the road was not wet or slippery. I explained this is ridiculous, and frustrating, I have been with out furniture for 4 days. This was the worst purchase I have made. I am currently waiting on a call back for a refund. They lost this customer due to their inability to deliver the furniture with 2 scheduled delivery dates. Buyer be ware, don't waste your time with this company.
Working with Aaron Wise has been incredible experience. We had to furnish a whole house and he was patient, kind and most importantly honest. He’s extremely knowledgeable. If you’re new to the area or just looking to update your home, you can’t go wrong with the quality, price and Aaron’s expertise.
We worked with Aaron Wise and the service was great.
Abi greeted us at the door and was incredibly helpful. We got the Emilia leather sectional we’ve wanted for a long time and she helped make the process easy.
We came in several times and worked with Aaron both times. He’s a phenomenal salesman and patient with out indecisiveness
Aby was very helpful as soon as we walked in the door! We walked in with intentions of just looking and left purchasing a brand new kitchen set. We definitely appreciated the great service!
Neil helped me out picking up my new mattress. Friendly and great customer service. Highly recommend him for any purchase.
You know, I really wanted to give a great review to Ashley but unfortunately due to 6 attempts to deliver the right merchandise and uncompensated damage to my home I gave up. My wife and I spent a little over $20k with this company in one day. The customer service before the sale was great, afterwards not so much. It was for a 2nd home in Panama City. They delivered the wrong items 6 times and damaged our home before they finally got it right. We had to travel over 8 hours to meet them every time they scheduled the delivery and failed to get it right. I pleaded to my salesman and even the store manager for help and then compensation for the damage and got nothing but promises they had no intention of keeping. All i can say is they lost our business. Liddon Furniture was a much better experience when we furnished another property recently. Anyway, buyer beware. It’s smoke and Mirrors.
Neil was such a pleasure from the moment we walked into Ashley Furniture. Upon greeting us, Neil helped us locate exactly what we were looking for, with only 30-minutes to spare ahead of store closing. Neil gave us the space to explore and would take time to check-in when he observed us admiring the piece we loved. Thank you, Neil!
Aaron wise was super helpful. Will definitely return when it’s time for another couch!
Aaron Wise was such a huge help getting the perfect items for our home! Thank you!
Kathy was very helpful and a pleasure to work with!
Neil was outstanding in giving customer service and working specifically to our needs down to a T to make sure we got the best deal! After searching for a nice living room set, we came into the store 3 times and Leanne as well as Aaron welcomed us and gave us professionalism and great service as well! This is a top notch Ashley store!
Thank you Aaron for giving us a phenomenal service. We appreciate it. Happy Holidays! Mathews Family.
Long term Ashley customers, first time using the Panama City, Florida location. Wonderful experience, as usual. Great customer service. Abi, Wes, and LeAnn were all of tremendous help.
Aaron Wise was our salesman. A great person! Very personable and so helpful! Helped us pick out dinning room furniture and some bedroom furniture and some accessories for my husband's mancave! We will be back for more furniture later for sure. Kathy and Tracy V
(Translated by Google) Very friendly in the store, the furniture is beautiful. (Original) Muy amables en la tienda los muebles son hermosos.
Came here to get a table. Worked with Aaron Wise and he was fantastic. Will definitely work with him in the future
I was greeted immediately by Aaron Wise who helped me with everything I needed.
Neil was great !
Aaron Wise was a great help in finding the couch and love seat that we wanted. Thank you for the wonderful service.
Just bought a new couch and love seat!!! Aaron Wise was super helpful and took care of everything we needed. We were in and out within an hour.
Very professional and thorough.
I went into the store to check out a different sleeper sofa, but there were so many great options in the store to look at. I ultimately purchased the Padova Queen Sleeper Sofa because it was so comfortable and fit the asthstetic I was going for. Neil was very patient and helpful while I was walking back and forth between the selections I had made. For the first time while purchasing furniture, I took my time, sat on each couch, imagined how each would fit in my new space, and wasn’t rushed at all. I ended up leaving the store with Neil’s card but texted later in the day asking a few more questions and he was very responsive and answered all my questions. When I came back to the store he had everything set up and ready so when I walked in to purchase the couch (and little elephant) it was quick. Maybe ten minutes! The whole process was so easy! I will definitely be back to buy a dinning set when the time comes!
Neil Delabruere was very helpful and knowledgeable. Would highly recommend him to friends if they shop there.
Aaron Wise was amazing! Down to earth, honest, and helpful!
It was an amazing experience, everyone was very helpful , I was helped by Kathy and Neil they were amazing I highly recommend visiting them
Aaron Wise is so helpful and knowledgeable. No matter the pieces I asked about he knew where to show me in the store or on his big screen inventory.
Neil was our home furnishing consultant and was a pleasure to work with! He gave us a great deal and very helpful. Would definitely use him again.
Aaron gave us the best service!!
Aaron is wonderful, great service!!
Christopher (Chris) Murphy was an amazing sales associate. After visiting 5 other furniture stores and either not finding something that fit our design/style or being overwhelmed by sale driven associates, my Wife and I were over the whole process and defeated. Chris was very kind as soon as we walked in, and I think he could tell we were tired and hopeless. He did not swarm us. He actually gave us space to browse and discuss options and opinions together. As soon as he left we saw a bed that fit our ideas and got hopeful. We wondered the store and had 3 great choices, for beds and couches. I actually thought Chris forgot about us and mentioned his name in conversation, as i did he "just happened" 😉😉 to walk by to answer our question 😆. He insisted we try the furniture and take our time. From that point on, I noticed he was always near us, just wanted us to make ourselves comfortable and free to look at our own leisure. We found a bed frame, nightstands, and couch that we really liked (at a great price!). What sold me on these items was Chris's knowledge. Without looking at any of the tags, he knew the name of every product we mentioned along with additions/ matching items. He listened to the colors we were using in our house and helped us find a matching living room lift-top table that my wife loved, but was not on display at this location. It was a breath of fresh air to have such a great associate to work with and to have the freedom to look around without any additional pressure, especially since there were so many great options to weigh! At the very end, he showed us a great deal on a dining room table and chairs to match our furniture and told us end dates on current sale prices. I think we will be back visiting Chris again pretty soon 😅 Thank you for helping us decorate our 1st home!
Had a great experience at this location, Neil was very helpful when considering potential furnishings, he was able to pinpoint exactly what was needed for my living space. I highly recommend asking for Neil, very easy to work with, and an excellent sense of style.
Neil was amazing and very helpful.
Aaron Wise was so kind and engaging. He knew when to approach and when to allow me space to shop. He also had great knowledge of the products.
Abby helped us with furniture she was nice and she helped I can't wait till our furniture gets here
Aaron wise was extremely helpful - I’ll definitely be coming back!
Chris and Neil were helpful
Ashley furniture was ready for us today and Aaron Wise had all the answers! My mom has a new couch on the way!
Worked with Aaron Wise. Great customer service and easy to work with
Great experience. Quick & easy. Great customer service. Aaron Wise was wonderful
Aaron Wise, was very knowledgeable, and helpful with our questions and needs. And helped us walk out with a new bed.
Wow! What a great experience! Found a better quality sofa at a lower price than I could’ve ever guessed. Excellent service from the service manager, Aaron. Super polite, helpful, and he could tell I was in a hurry so he worked with me to find what I needed quickly and easily. Highly recommend both the Store and Aaron!
Chris is the best salesman. He made the purchase of my fruniture easy.
I went with my wife and children, treated wonderfully by Mr. Aaron, he made us very good suggestions, and helped us choose our new bed!! totally satisfied.
Chris was an AMAZING help! He helped to find the perfect bedroom set and gave my little baby a rubber mattress which she LOVED!
Aaron Wise was very helpful to me. He provided details about the furnitures when needed but making sure I was free to look around, and answering all questions.
Our sales rep Neil was awesome. Extremely helpful, honest and got us exactly what we wanted. Will be definitely be shopping at this location again.
Abi Parrish is my new best friend. She took great care of me. Very talented!
Great purchasing experience! Neil answered all our questions. Low pressure, professional and transaction was quick and easy! Highly recommended!!
Neil was very knowledgeable and helped us find the right product. Thanks again!
Neil was amazing in helping us not only selecting the best furniture items for our needs but walking us through Ashley’s deals and savings! Run, don’t walk to this location!
Aaron was great!
Aaron was excellent to work with
Neil was great! My husband and I were looking for a specific chair for our living room. Neil showed us the options available and gave us the space we needed to make a decision. He was never pushy during the process. Neil explained the delivery options and warranty options available for our purchase.
Neil was excellent to work with. He helped us find a great deal on new bedroom set.
Abby was helpful and very kind
Abby’s customer service was amazing. Will always shop at Ashley and see her.
Abby was so helpfull!! Personally plus. Would come back again.
Abby was so helpful helping us find the perfect furniture piece for our home!
I stepped into Ashley looking for a bedroom suit and sofa sleeper. Christopher met me at the door and helped me with my shopping. He was one of the best salesmen I have experienced. He allowed me the freedom to look freely but was there if I had questions. I found the furniture I was looking for and I will be back next time I need furniture.
When we walked into Ashley‘s, we were greeted by Neil, he asked If we were looking for any particular piece of furniture, when we advise, we weren’t nip please look around and if we need anything, please just let him know. It was really nice to not have somebody follow around, makes suggestive cells and allow us to look at our leisure, we did find a beautiful sofa and oversize Recliner and expressed our interest in purchasing these we reached out to Neil, who made sure that we were aware of what discounts also the financing that Ashley offers along with the protection plan and delivery now was very pleasant went over everything no pressure sales he also didn’t try to make any upsell. He did not sway as in any additional pieces of furniture. He went over our selection of furniture, and the quality and care of the product. We are very pleased that we made our selection at Ashley‘s and we were very impressed with Neil. In fact, we’re looking at a few in tables to add with our current purchase and we will be going back to speak to Neil about those purchases thank you for the great experience Sincerely, Linda and Patrick Hamilton
After building a new home we needed some furniture. Our experience at the Panama City store was awesome. Our sales person, Christopher Murphy, was extremely knowledgeable but not pushy. On our first visit he showed us around and we wanted to go home to re-measure. He understood and asked that we contact him if we were coming back. We did and agreed to meet today. We bought what we wanted and Christopher was a champ. Thanks! It was also nice that the store manager Wes, took the time to speak with us and thank us for our business. Great experience, great store!
Aaron W was great!
Very clean and well maintained. Staff were friendly and helpful without being overly pushy. There is a good selection of whatever furniture you are looking for here also.
Arron Wise was very helpful and kind in the purchase of our dresser.
My husband and I came into the store today to look at dining room sets. Chris Murphy was a HUGE help. When we left we were very satisfied! Can’t wait for our new dining table set to be delivered!
Aaron W was extremely helpful in the process of helping us pick out and purchase our new living room furniture. We highly recommend!
Aaron W was amazing. Very professional, honest and knowledgeable. Great experience at the Panama City location. We found our mattress and can't wait to sleep great at night. We will be back!
Neil was awesome, very knowledgeable and a good salesman; got me for everything he could. Haha
It was a great experience picking out furniture for my new house. Thank you Aaron W for helping me and making it a wonderful experience.
Aaron Wise did a great job! Made it really easy!
Aaron Wise was a great sales associate! I would recommend him to anyone.
Aaron was wonderful in helping with my selection of livingroom furniture. Not at all a pushy salesman & went out of his way to find a discount for me. I'll definitely be shopping at Ashley's in the future!
Friendly service, not pushy, knowledgeable. Abby was great
Abby is amazing, and made our buying non stressful and let us browse with out hastle.
Aaron was extremely helpful in helping find my husband and I the perfect couch. Very knowledgeable and patient
Aaron wise was one of the best sales associates I have worked with very helpful and very knowledgeable
We bought a couch and Abby was wonderful to work with. Will definitely be returning to purchase more furniture and hope to work with her again. Thanks Abby!
I love it
I went in to purchase some family room and someone recommended I ask for Abby. She is absolutely fantastic! I told her what I was looking for and she let me roam freely throughout the store. She finished with her other customer and then dedicated her time to me. She was never pushey and I ended up furnishing my entire family room. She has expert decorating skills and was such a pleasure to work with. Thank you so much Abby. I can't wait for my delivery! I will definitely be back and refer everyone I know and more.
Worked with Aaron Wise and got a great deal on a piece of living room furniture. Quick and efficient service!
Awesome ! Friendly ! Honest ! Highly recommend Aaron Wise
Loved this store! They have a wonderful variety of furniture. We worked with Abby. She was amazing! She went above and beyond trying to find us sets of furniture that suited our taste and had great recommendations. She was very kind and knowledgeable. I highly recommend working with her!
Abby was so good to me. I greatly appreciate her guiding me without too much pressure. Loved my experience because of her!
I get almost all my furniture at Ashley. The sales person helped me find exactly what I was looking for. The delivery guys were professional, knowledgeable, pleasant and efficient. Highly recommend.
Neil was great! He assisted us with finding the best bed and couches. He was took his time and never rushed us. Looking forward to our delivery.
Aaron Wise was fantastic!
Just bought a coffee table from there 2 weeks ago. Kay, the associate that helped us, was super helpful and stayed in touch after we ordered the table. Was nice to have someone who really seemed to want to help us find the type of table we needed & wanted. Store had a really good selection of everything and the merchandise seemed to be a better quality than some of the other stores. Will definitely look there again, and hopefully have Kay as our assistant again.
Second time we have made a purchase at this store. Nick was a very helpful with our purchase.
Great help from Leanne. The computer did not cooperate well, but she was wonderful!
Kathy and Wes are amazing and they have been outstanding helping me picking out items from their collection in the store! I also am the lucky winner of their $1000 Dreamroom Giveaway at their Ashley Panama City, FL store couldn’t be more happy!! Come see Kathy for your next furniture needs!! 😀
My wife and I were shopping for a new couch and were very glad to find what we were looking for with the help of Aaron Wise who was very patient with us and also very knowledgeable about all the products we looked at. I would definitely shop at Ashley’s again. It was a great shopping experience.
Aaron Wise was very helpful in finding our beautiful living room set. Personable helping us and giving us best deal. Thank you so much Aaron felt like you were family.
Aaron was awesome! Great customer service and experience!
Aaron was wonderfully professional, knowledgeable, helpful, and competent. :-)
If you need stylish furniture on a budget this is the place to go
Excellent service from Aaron Wise. He was so helpful, not pushy, I really enjoyed shopping with his help. He was very kind.
Great experience purchasing my bedroom from Ashley Furniture
Aaron Wise was pleasantly surprising on how helpful and knowledgeable supporting my interests. Totally blown away with the customer care and service. I will definitely be a return customer.
Aaron did an amazing job selling us a sectional couch collection. He was courteous and professional. 😊
Aaron W. Was super helpful and very pleasant to work with!
Aaron Wise provided excellent service and knowledge. One of the best sales reps ever!
Neil was great! Made the buying and searching for new furniture headache a breeze. Neil for Mayor!!!
Aaron Wise helped so very much and was so friendly and amazing but very nice to my little sister and I helped us find pricing and everything amazing service
Neil is a great salesman and made the buying process quick and easy. The delivery people were extremely nice and helpful. Overall good experience
Very appreciative of Neil for his kindness & knowledge on different furniture selections. We purchased a 5 piece sectional and absolutely love the look & quality. The delivery people were very professional, prompt and helpful while moving it in. I definitely recommend Ashley PC & Neil as a salesman.
Have been to the store in Panama City several times since moving. Staff are very friendly, helpful and knowledgeable. Ordered several pieces, they'll be holding until our home is completed. It's a good idea to order several months (2 to 3) months ahead of time, your giving them a chance to get the items in without the hassle.
Aaron W went above and beyond to ensure my furniture purchase went smoothly
Aaron Wise was awesome. Efficient and knowledgeable. Made the process very easy.
We had a very pleasant experience overall. We've been looking for a new sofa over the last few months. Found one we liked at Ashley's and had initial conversations with Neil. He was very professional, knew product details, and answered questions without hesitation. We decided to wait until Labor Day to see the sale prices and Neil was again very professional and took his time with us through the entire process, yet could pick up when I understood or didn't have any questions so he didn't belabor anything. Hoping we enjoy our new sofa as much as we enjoyed purchasing it! Thanks to Neil and the entire Ashley team!
Abby was great in helping me find what I was looking for and in my price range. I have been to several furniture stores around town and none of them had I needed. Looking forward to getting my new living room furniture!
Please please please don’t waste your time here, I purchased a bedroom set over two thousand dollars and it did not hold up at all, this furniture is not real wood and will not last. On top of all the guys delivered my furniture let a hole in my wall and didn’t say a word, Wes the manager is not willing to Help me and pretty much don’t care, the lady at door refused to help as well, 23rd street store I experienced terrible customer service… My furniture was delivered split and no one is willing to help, please go somewhere else
I ordered sofa and sectional the end of July estimated delivery August 19th it's September 6th and still haven't received couch and they have no idea when I will receive it.
Go see Abigail for your next purchase she was very easy to work with and helped me out over the phone. Can’t wait for my furniture to get here. Thanks Abi for your help. I will say that delivery has not been the best as I was told one thing about receiving my furniture and now I’m having to wait yet another week from when I was told I would receive at least my partial order.
Christopher was absolutely AMAZING! He was NOT “salesy” and didn’t push me into anything. He was considerate with our budget, kind & all-in-all a great all around guy (he’s also from Jersey :) ). Will definitely do business with Ashley again because of Christopher!
Need to see Abby she is completely honest not pushy and very helpful in everything you ask
Very nice and it was a pleasure meeting everyone that came out to my home to deliver my furniture! Thank You!
Neil was very personable, straight forward and easy to work with.
Neil was extremely helpful with our furniture buying process
Just had an amazing experience at Ashley. Chris helped me find the exact set I wanted for my living room and helped me find the plan to pay it off!
Aaron W was very helpful. I would definitely recommend this store to friends and family.
Neil was great!!
A Aron is the man.
Aaron the manager is awesome!
Neil Delabruere is awesome to work with to meet all our needs for our purchase. Highly recommend for his service. Ask for him when you come in.
This store is always my first stop for comfortable furniture. Abby was extremely helpful in locating an easy chair that met my expectations. She was able to locate what I was seeking, with minimal information from me. Thank you Abby & Ashley furniture, for providing good quality and comfort.
Aaron Wise was extremely nice and knowledgeable! We definitely appreciate is his customer service and will return to work with him in the future!
Very nice and knowledgeable service, the person who was helping me was - Aaron Wise :)
Neil was amazing and helped us out so much! Highly recommend.
Neil was so amazing. Definitely helped a lot and made buying a couch so easy. He’s the one to ask for!
Neil was great! Very friendly and helped us out so much on our first large purchase!
Aaron W. Fantastic service!!!
Aaron W.
Nice place, prices are a little high. Definitely a place worth going to if there is something you want to try out before you buy it online.
Amazing people! Very helpful and went out of their way to help me find what I needed!
Aaron was extremely helpful in helping us pick out the perfect furniture!
Aaron W!
Neil was great
I recently purchased a couch from Ashley's Furniture. The salesperson was amazing! She was so patient and helpful! She was able to find the perfect couch for my space. I had a lot of needs from fabric to dimensions, and Abby was always so kind about all my questions. I will definitely come back to her for future purchases.
I had a wonderful experience here due to the salesperson Abby. She was patient with my million questions, even going over very specific height/length dimension questions and suggesting pillows for a new couch. Will definitely be coming back for the pillows due to her excellent recommendations! Would recommend this location and salesperson for help. She’s polite, friendly, knowledgeable and so accommodating! Thank you Abby!
10 out of 10 highly recommend Aaron at Ashley Furniture!!! He was so knowledgeable and extremely helpful!
Christopher is amazing! Swift, knowledgeable and caring! Absolutely 💯 easy to work with! Knows his furniture!!!
Neil was very helpful and honest. We appreciated his guidance.
Aaron Wise was very easy to work with. We truly appreciated all the help he gave us and how simple he made our purchase from Ashley! Thank you, Aaron!!
Aaron W. was so helpful during our visit and helped us find the perfect pillows and tv stand. He was extremely professional and we will definitely go back to him when we visit again!
Aaron Wise was most helpful when buying new pillows.
Aaron W
This was my second time shopping at Ashley’s locally in Panama City, Florida. As before, this time was no different. They always make it a smooth and easy process. We got the upmost professional and honest service as last time. The store is always well out together and the staff always is there to answer any questions you have or fix any issues. Very friendly and I will definitely be back for my future purchases. The showroom featured many pieces we loved as well as the piece I intended to get and at a fantastic price!
Kathy was super easy to work with and very kind and knowledgeable!!! Wish all my experiences were like this one!!
Aaron Wise was a good salesman and I really enjoyed the conversation.
I was very insulted by the salesman there. He was rude and basically called me broke in so many words. I've bought several pieces of furniture from a Ashley in the past but I will definitely never shop at this one or recommend it to anyone ever again
Aaron W. Is a great salesman to do business with. Thanks for all of your help with the sectional .
Ask for Aaron W! He helped me tremendously. 👍🏽
Aaron had a great personality, easy to deal with, very knowledgeable on all the products we purchased. Recommend going to see him for your furniture purchase.
Aaron Wise was super helpful, accommodating, and friendly!
So... first off, friendly staff. Nice showroom. What is the matter? These people can look at you with a straight face and try to tell you the bed you just laid on is worth $15,000. (My math is estimated but not far off- a king (twin split) bed with stand at $5k per twin split (two of those) plus a $3k stand and financed at 9% interest for 60 months). You ask why we, the American people, are having such a hard life at the moment? Why ends aren't meeting? Why we will work for a retirement that will never come? Just this being offered as a product makes me honestly sick. Think of what 100 bucks is worth to you. Be smart people. This company is not going to do you any favors. Shame.
Neil was incredibly helpful and kind. He walked us through the process of getting new furniture with ease.
Neil Delabruere made our furniture shopping adventure a wonderful experience!!!
This guy chris was awesome he was professional as they come he helped us tremendously he is a great sales rep
Had a great experience with Aaron Wise today while looking and buying a couch! He was very knowledgeable and helpful!
Neil was a very polite knowledgeable salesman today
Neal was a pleasure to work with. Very knowledgeable and helpful, but not pushy at all, which is saying a lot since most employees at furniture stores make me want to run out of the door.
If you want Customer Service Satisfaction stop in and visit Aaron W. Aaron went above and beyond our expectations!! We found some beautiful furniture pieces as well as decor and art pieces to complete our rooms. Aaron is knowledgeable, friendly and mostly patient. He treats you like family.
We recently purchased a new mattress from Ashley. Natalie was so helpful in helping us make the right choice. She was knowledgeable and talked us through our purchase. We have purchased other furniture from Ashley and highly recommend the store and Natalie. We love our new mattress!
Good furniture, not a fan of the delivery charges
Neil Delabruere is excellent needs a raise.
Neil Delabruere was excellent, needs a raise.
Our experience started out great with Abby one of the sales representatives. We were purchasing a dinning room set. We were told a price and went home to make sure the space would work. When we came back the next day we were told the price changed. Abby came in on her day off to help us through the deal. It was explained that someone made a mistake. Abby tried to work it out but the manager said no. I asked to speak to the manager. After waiting for the manager she never came out. She told Abby that she didn't tell us that price and thus she wouldn't honor the original price. This was horrible customer service on the part of the manager and took no ownership of the mistakes of the people in their store. They lost out in 3300 dollars in sales. If you do choose to deal with Ashley's, work with Abby. Otherwise I wouldn't recommend them.
Aaron was awesome! He was was patient and helped us to put a total look together. We didn’t feel pressured and felt he really wanted us to find something we truly would like.
Aaron Wise a great to work with he was very knowledgeable and buxe
Aaron Wise worked with me thoroughly to find me the best possible mattress and pillow to meet my specific needs. He went above and beyond to help get me the best deal possible, alongside his supervisor. Awesome service!!! I highly recommend Craig M
Quick and Easy! Neil was very helpful in the purchase process
Such a great experience! Neil was the best!!
Aaron was very nice and helpful. He made the process easy.
Great service! Good selection of furniture. Neil was very knowledgeable, and upfront about everything. He explained the details in a very easy to understand manner. Very friendly and I enjoyed the conversation.
Aaron Wise was very kind, informative. He listened to what we wanted and was not pushy at all. He was very accommodating and attentive.
Aaron Wise was so helpful and meet my needs. I will be back most definitely!
Had a great experience Neal was very helpful and made the process super easy.
Aaron W was wonderful to work with. Very patient throughout the process
My husband and I had the wonderful pleasure of meeting and working with Aaron W. He went above and beyond to help us with our furniture needs for our new home. He gave us the space to look around the showroom and was readily available when we started to inquire about some of the options we liked. Aaron is one of the best I have worked with. He was genuine, honest and great feedback about the various pieces. I’m slightly OCD about how things look in a room and he was more than patient and willing to listen to my thoughts and ideas and helped tremendously with our final decisions. I cannot wait to see how everything looks and falls into place. Thanks for everything Aaron W., we are your customers for life and will definitely come to you for any furniture needs we have in the future.
Such a wonderful furniture buying experience! My husband and I were treated so exceptionally well by Kiersten and Aaron Wise. Top tier treatment! Loved it!
If I could give Aaron Wise more that 5 stars I would, we walked into Ashley just to look briefly after having a few conversations about the possibility of getting new living room furniture. NOT expecting to make a purchase that day. After looking around on our own and getting an idea of what we wanted, Aaron came over and found out what we thought, listened to our wants and needs, and offered extremely helpful suggestions that ultimately led to us finding a couch we absolutely loved, and additionally a reclining chair Aaron suggested that we had not even looked at, that now is our absolute favorite. I can not think of a more positive buying experience I have ever had, An HONEST salesperson that actually listens to what you're needs and wants are, and understands what YOU want is hard to come by these days, and we could not have been happier with Aaron wise, we will definitely be back to see Aaron for anything else we need. If you are in the market for new furniture, Aaron Wise at Ashley Furniture Homestore in Panama City is the GO-TO guy!
Our sales associate Neil was perfect. He was knowledgeable, helpful, and nice but without being pushy or desperate for a sale as others I have experienced at other stores. Neil was a big reason we went forward with purchaae and would ask for him again if purchasing any other furniture at that store. Store was also clean, good deals, and fair prices with all employees being welcoming.
Abby was very sweet professional and answered all of our questions. Very knowledgeable. Helped us pick out the perfect bedroom suit.We will definitely be back for more.
Aaron was a great sales person. Gave us lots of helpful information. We bought a sectional and then proceeded to buy a dining room set. Thanks Ashley Furniture. As always I will definitely buy there again.
Aaron W was a huge help! Highly Recommend! Thank you
We worked with Neil and had a wonderful experience! He went above and beyond to make sure I was able to get everything I needed at a fair price. He was very personable, but he allowed me plenty of space to shop on my own. I will absolutely be returning to Ashley in the future and recommend them (and Neil) to my friends and family.
Aaron W. was the absolute best sales manager to work with. He went above and beyond to help me get the perfect bedroom set. I truly appreciated his experience and help!
Just recently purchased few items from this store. Our sales rep was Aaron Wise, went above and beyond not only to meet, but exceed our expectations. He found what we’re looking for in no time and arranged convenient pick up time. He called back and followed up about questions we have had. Go see Aaron, you will not be disappointed and get a very professional top notch customer service experience!
We stopped by Ashley to look at the Purple mattress’s and was met by Kathy who went out of her way to help us find the right mattress. Aaron Wise also was a tremendous help since Kathie was new. We bought the mattresses, ADJ base, pillow, sheets, and Matt protector. We were very pleased with Aaron’s knowledge and professional manner. Aaron and Kathy went over and beyond what we expected to make sure we purchased the right mattress for my problems. Thank you guys.
Abby waited patiently while we tried every mattress in the store. She answered every question we had and did not try to hard sale us into anything.
Th sales guy Aaron wise was awesome! Smooth process to get the porter dresser! Helped me pick the right one.
Good service. Love the product!
Arron W. Was a pleasure to work with, he address all my concerns, and keep me within my budget
Aaron W was great
Neil is an absolute rockstar!! Not only was he extremely helpful and knowledgeable but he was also fully honest and transparent throughout our whole buying process. It was easy to tell that he truly cared about what was best for us and put our needs first and foremost. The sales manager, Aaron, was also extremely pleasant. Would HIGHLY recommend both of them for all of your furniture needs!
Aaron W was superb! Price is higher, but cannot beat Ashley’s quality..i tried! 😆
Great store , great selection and professional personnel. Abby is very knowledgeable and professional. She knows very good what is she selling and i definitely recommend anyone to work with her. Also thank you very much Abby for the discounts. 🙏 Ps. Furniture got delivered very quick.
My wife and I just received our new sofa and we couldn't be happier. Our sales consultant was Abi Parrish. She was patient, answered all of our questions, and let us take our time. When we made our choice, she gave us a great deal. Great service, excellent price, and an altogether pleasant experience. Abi and the Panama City Ashley store have my highest recommendation!
Had a great experience with Christopher. He allowed us to look and helped us find what we were looking for at a great price. Delivery time was fast and professional. The guys set my whole living room up and made sure we were happy. Ask for Chris if you have any furniture needs!
Aaron W was excellent to work with and made the couch buying process smooth and easy.
AARON W..thanks for all your help with my purchase.
Aron w..outstanding customer service quickly helped me pick the chair for my grandmother.
Bought a T.V. stand and it finally arrived after about 3 months and it was assembled incorrectly. I bought the T.V. stand almost a year ago and it has still not been fixed. The technicians are all on contract and are not affiliated with Ashley Homestore. I have been back and forth and eventually the new contractor never got back to me and that was about 4 months ago. Horrible service overall, not worth the headache.
Went in looking for a decent couch, came out with a whole living room set up. Aaron Wise was very helpful and friendly. Definitely a positive experience. Would recommend!!
Abby helped me with furniture selections for my new condo. I let her know my tastes and my budget. She showed me exactly what I was looking for. I will use her whenever I need furniture.
Bought a really nice ottoman here. Make sure to ask for Chris, he was super helpful and never made me feel pressured. Great customer service and a great selection, go check them out!
Abby was amazing!!! She was spot on with everything and we couldn’t ask for a better sales person! Honest and open about all products.
Aaron W. provided great service! I had my 5 and 9 year old daughters with me and he was very patient and kind with them. It truly goes along way. He was very knowledgeable on all the merchandise and it help when making my final decision. I can’t wait for it to arrive at our home.
Abby was a great help with our questions and provided exceptional service. Will definitely be back and asking for Abby for our next purchase.
Arron w was very helpful and very knowledgeable will definitely use his help again in the future!
Aaron w helped me get my new purple! Super nice and great place
We just purchased a new couch from Abby, and we appreciate her patience, kindness, and transparency SO much. Searching for new furniture can be overwhelming with so many options and different places to look, but Ashley Furniture always has the best pieces in my opinion, and with people like Abby on their staff- it makes the process way easier. THANK YOU ABBY!!
Wanna give our sales lady Abbigale for the Best Salesmanship around!! Listened to our wants and needs and she was spot on!! I turned on my neighbors and would encourage anyone looking to request this professional!! Thanks Again!! Job well done!!!!
Aaron W was very informative with my purchase of my bed room set. Thanks
Great experience at this location with the sales person Abby. She spent a lot of time with us and answered every single question we had. She was amazing….
Abi was great! Thanks for all your help and honesty!!
Neil was awesome and very transparent! In and out in 20 min!
Great furniture at a great price. Our salesman, Neil, was super helpful
I had a great experience working with Aaron W. He was very attentive and explained everything to me. He gave me great advice and helped pick out my furniture. I recommend him to anyone that goes to Ashley.
Probably the best experience furniture shopping. Samantha was absolutely the best sales associate and would recommend everyone I know to come see her for their furniture needs.
We had the pleasure of meeting Sam she was very helpful and kind!
Aaron W. Was very helpful, knowledgeable and went out of his way to help me with our furniture purchase. Definitely will be back and will recommend him
Aaron W took care of me at Ashley’s to perfection.Worked with all my needs and wants and sent me home happy
A big shout out to Christopher for his help with purchasing a mattress. He was very kind, helpful, and patient with me during this process!
Excellent customer service, highly recommend, Abi was phenomenal!!
Aaron Wise was very knowledgeable, and helpful. I recommend asking for him by name if you want a fast smooth transaction.
Great product selection; for us it was mattresses. Neil D. knows his merchandise very well. He was not a high pressure salesman either! We met with him 2 times to be sure and he made us feel relaxed. We plan to go back, soon, for one more mattress. Oh, and maybe a living room couch or so.
Abby is awesome, she patiently worked with me choosing my furniture and even better when it came to taking care of my dissatisfaction with the sofa I first purchased. Can’t wait for the new one to arrive. And I love my side/accent chair. Thank you Abby Sue Danley
Samantha was easy to work with… she went the extra distance to help me with my purchase… I highly recommend her!
Always buy our furniture here. Good quality and Abby our salesperson was awesome.
Thanks to Aaron we picked out the Havalance entertainment center we have been wanting for sooo long!!! Can’t wait to see it in our living room!!
Chris was patient, helpful and not pushy a pleasure to deal with. Will absolutely buy from him again.
Chris was awesome to work with, very knowledgeable and not pushy. Was patient and extremely helpful. Will buy from again.
Great sales team also. Very helpful an patient with us!
Abby Parrish was great to work with. She was willing to research information, discuss options with boss/warranty company, and provided me with almost instant updates. Her communication was stellar, recommend you find Abby if you want a great customer service experience in Panama City.
Aaron W was extremely helpful with guiding me and helping me find the exact furniture I needed!
Came in to “just look around” but ended up loving this living room set. Christopher Murphy really helped us out, process was fast and easy. If you visit this location definitely ask for him to help you out !!
Christopher Murphy was awesome, helped us get a nice living room set with no hassle or b.s. We most likely will be going back for a dining room table!
We had a wonderful experience at Ashley. Everyone was very helpful. They had many options on the floor. Sam helped us find exactly what we were looking for! She made the process of buying/financing super easy. Very pleased with our visit.
Christopher Murphy is a good dude! We just bought a bed and he did all he could for us. Thank you Chris
Christopher Murphy is amazing! He didn't hover and he wasn't pushy at all. He answered all our questions and he definitely made us happy. If you're looking for furniture or bed go see him.
I had a great experience shopping here! Neil was so helpful and was really great to work with as we searched for the right dining room table! I appreciated that we were able to get the help we needed and got a beautiful table!
Aaron W, was superb in his helping us from the time we came through the door until we closed the deal on our furniture purchase. He was never pushy or keeping after us about buying. He was very friendly during our visit.
Aaron W. was awesome! Very helpful and courteous. Led us to the perfect sofa.
We had a very good experience with our sales rep Abby. Definitely will be back for future purchases.
I will never use this company again! We bought an entire beach house worth of furniture. There was absolutely no communication about delivery AFTER it was purchased. We set up a specific date that was agreed upon months in advance. Crickets after that. When we reached out to them, they say, oh... we can't do that.... We had to drive 7 hours for another delivery date and only half the furniture came. Then the delivery people forgot tools!!!! The next property will definitely be with another company
Neil was very helpful and knowledgeable. The delivery process was easy, quick, and on time.
We had a wonderful experience here at Ashley Furniture. Abby was extremely helpful and super friendly!
Our visit to Ashley Furniture was surprisingly pleasant. Aaron W. made our visit extremely productive. With his help, we were able to purchase our newest addition to our home. He was extremely helpful and pleasant. Thank you Aaron; we will return. LeAnnwas super funny and a joy to work with. Thank you for your patience!
Aaron W & Wes took great care of us and were very Helpful assisting us with our style! Thank you!
I purchased a sofa today at the Ashley Furniture in Panama City Florida. Aaron was extremely helpful and made the process very simple. I will shop with Aaron again for future furniture needs.
We purchased living room furniture here today. One of the easiest and most pleasant experiences we’ve had. Our salesman, Neil Delabruere, was very knowledgeable, understanding and made this purchase easy and a great experience. Would definitely recommend this Ashley Store and Mr. Delabrere if you are looking to purchase new furniture.
Miss Abby was very knowledgeable, courteous friendly and went above and beyond to help me make the best selection. She gave me excellent customer setvice.
After months of searching for the perfect bedroom set we finally found we were looking for at Ashley Furniture. Abby Parrish was the consultant who helped us through the process. She was very thorough with answering all of our questions. Seamlessly walked us through securing financing! She offered us add on’s without pressuring. We did end up adding a mattress to the sale! Abby is a wonderful consultant that will make you feel comfortable throughout the process! I manage sales consultants for a local company, trust me when I say, Abby is one of the best!
Aaron W was extremely helpful. He made the process so easy.
We were helped by Aaron, and had a pleasant experience.
Aaron W helped us find the right furniture for us. He was very courteous.
Aaron W was amazing!!! Will definitely be back 😊😊😊
Aaron W. is wonderful and very helpful and professional.
Omg what a wonderful experience!! Neil Delabruere is the absolute best and very knowledgeable! I’m a very picky person so I had to come back twice just to make a decision and Neil definitely helped narrow it down!! We will definitely be back!!
Abby was a welcoming agent during our recent purchase. Answered our questions and didn't rush us through. Showed us all of our options. Excellent buying experience for us. Now we're just waiting for delivery of our new furniture. If we need anything else, we will return and ask for Abby.
Our salesperson Connie was fun and very patient with our indecisiveness. We ended up selecting the Backtrack Loveseat, and were so excited. When I returned home, I saw the same couch for significantly less on another website, so I completed the price match process and it went seamlessly and fast. Sky, in customer service was great when it came to changing our delivery status; she is the one that saved the sell, for sure. My only frustration was when I called to discuss delivery options the first time, India, the first representative, told me my only other option was to drive to another state and get it myself. After reviewing my sales agreement, I learned that I did actually have other options, so I made a second call, and Sky mitigated that issue, and it was all done! This has been a great experience, and I am happy to be an Ashley customer.
As soon as we got there Abby greeted us and helped us through every step. She was able to get everything we wanted and left under our budget. Thank you
Abby was really helpful and made sure we had what we wanted and left under our budget.
Aaron W was very knowledgeable and helpful; not pushy. We decided on a very nice sofa for our new home. We will be back.
Great service. Ty Aaron W!! Good job
Great furniture to choose from. The 0% financing is a hit with me. My salesman, Neil, was especially knowledgeable and helpful. No pressure.
Best furniture shopping experience I’ve ever had. Aaron W. took the time to listen to what I wanted and helped me find the exact right pieces for my new place all within budget.
Awesome shopping experience with high quality products. We will definitely shop there again and highly recommend that you stop here first when you go furniture shopping. Ask for Abby she will treat you like royalty.
Neil was very helpful when assisting us to buy a living room set! Very polite and professional, we appreciated his assistance!
Sales people were awesome. Very friendly and helpfull.
Abby was a complete delight to talk to and made it a very comfortable and professional environment
Aaron W Great sales agent. Very patient
Aaron W helped us out today and was amazingly friendly!
Aaron W. Was great! Super knowledgeable and very helpful
I’ve purchased from this Ashley location on two occasions, and I’ve always had great service. This last time I took advantage of their Presidents’ Day sale and bought a new mattress. The furniture consultant Abby Parrish was very knowledgeable and helped me get what I was looking for plus a remote platform, sweet cooling pillows, and a cooling mattress cover. The best part was I never went over my budget. Thanks Abby!!!
I just wanted to thank Neil and the staff at Ashely Homestore as the service was wonderful. Neil's patience and assistance as we tried several beds and pieces of furniture was impeccable and he was not pushy. It was a wonderful experience and I cannot wait to get our furniture :)
Samantha help me tremendously 💖 she went the extra mile to make sure all my husband was satisfied with our new sofa
Awesome customer service and great deals! Aaron was very helpful and accommodating. He helped me save money on everything I picked out.
Same stuff everyplace we went. We walked into Ashley and literally you can shop online and see the same stuff. Most of the place was outdated furniture vibes. Cookie cutter furniture that everyone buys.Nothing unique or modern. The sales people are aggressive and you feel like you are approached and followed. Then the prices were high. If you are looking for something, the sales people will say, we don't have that on the floor but you can shop online, let me get my tablet. The WiFi is horrible so it's slow and you stand in the store shopping online. What a freaking joke. They are limited with space so it's crammed and if you're going to shop online they should cut you a deal or give you a discount for being in the store. Not worth your time! Go decorate and find furniture in PCB at The Shore House!
Very friendly workers and good prices
Great selections
Aaron W. was very good to work with. He was professional, informative, and helpful as we shopped for a new mattress. He even suggested to us to make sure before buying the mattress that we check with our mortgage lender before opening up a new credit account for their payment plan. He did this not wanting anything to go against our credit as we were closing in our house. Highly recommend working with him!!!
Aaron was our consultant that worked with us, and he was so knowledgeable and helpful to my husband and I. He made sure we were finding the mattress that was right for us, while still in our budget. I would definitely recommend him to others, especially those trying to furnish their new home!
Sam was a great help. Helped me with picking furniture for my new apartment. Never got impatient with all the questions I asked 😂 Was good to have her help with my decor of what I explained I wanted. Thank you Sam!!! Your an asset to Ashley’s.
Had a very great visit here . Samantha helped me with providing great furniture options and also had great customer service. She helped me purchase this beautiful couch . At first I was just looking for options but with Samantha’s help it convinced me to buy it . Definitely will be back to purchase more and thanks to Samatha my living room is coming together.
Samantha was really helpful and sweet with helping us pick out some new furniture for our house. Will be back again soon!
Samantha Is so amazing! Not only is she beautiful but her professionalism is top tier. She is always calm, listens to my requests, and never over suggests or disregards my interest to make a sale. I was floored at how educated and precise her knowledge was on every single piece we viewed. And I mean EVERY SINGLE ONE! She also isn’t afraid to do research when needed. Just impressive, all around It’s without a doubt that she deserved not only a raise, but a promotion because she’s killing it. My husband and I just purchased a brand new home and we are ecstatic to have her assist us with furnishing it. Thank you Sam!
Chris was professional, courteous and extremely helpful. Will definitely use him again!
Christopher was great! We will be back
Samantha was pleasant and very helpfull. I will be definitely coming back again to buy my living room set next
Samantha was a tremendous help and we had a phenomenal experience with her as our sale lady.
Great experience, Samantha was very welcoming and helpful!
Just stopped by to check out the store and didn’t plan on purchasing. Samantha was very helpful and made the experience great. It was my first purchase from Ashley’s and It won’t be my last!!
I am so pleased with our experience at Ashley Furniture today! Samantha was informative, fun to speak with and helped with all of our many many questions. It was my first purchase through Ashley Furniture and it won’t be my last!
Neil was extremely helpful and made my shopping experience easier than expected. Nice guy!
Shared a great experience with my wife and daughter in purchasing a recliner, left with the recliner, end tables , coffee table, kitchen table and chairs. Chris did a great job!
I went with my parents to Ashley Furniture in Panama City while I was in town to look at furniture they were interested in. They worked with Christopher and he was awesome! He was so patient, kind and super helpful. If you are looking to purchase furniture, I would highly recommend working with Chris at Ashley!!
We visited Ashley Furniture in Panama City, FL on two occasions and were helped by Chris. Chris was very professional and helpful. We went in to purchase a recliner and ended with the recliner, living room end tables, dining set and bar stools! We give Chris not just a five but ten star review. We highly recommend him and will be back.
Nice sales staff, lots of choices, very expensive. Many stores offering more competitive pricing within a 5 mile radius.
Awesome personable service from the time we walked in from Aaron W! The couch he helped us find and purchase was perfect and a quick painless process. Definitely will be back to purchase a mattress next from these guys!
Very friendly & knowledgeable.Helped finish off my order for our condo. Will use Ashley for future purchases
Thanks to Connie for helping us find the artwork we wanted to finish our living room area. We explained what we were looking for and she made it happen
Connie was outstanding! She took her time with me and was friendly and helpful! Leann, the assistant manager was also very nice. I’ll be back!
Although the sales process went well and we had a great experience with Connie at the store, the delivery was a complete disaster. First, we were delivered part of our sectional on delivery day. Apparently they missed loading the main part of the couch on the truck, plus the decorative pillows. Then, since I never heard back from anyone as they said I would, I called several times to schedule the remaining items. Delivery was set for a new day and upon arrival, they realized they missed loading the legs for the sofa now. So I was left with one part of the sofa on legs and the other not. I called and called to have a technician come and install the legs, as they said they would, and was told they’d be in contact with me within 72 hours. I finally received a call today way past that time frame. At this point, my husband installed the legs himself. Horrible delivery and customer service experience.
Awesome deal. Ashley furniture last a long time. Salesperson Connie was excellent
At the panama city location. I came in with my two kiddos and Abby was so helpful. She was so patient with my kids and was able to sit down to help me find financing. Thank you sp much!
Connie was an outstanding sales associate. She was very patient and easy to work with.
I found the perfect most comfortable sofa in the world there. Grayson helped. Was very patient and answered all of my questions.
Chris was the best. He helped my family find quality items and fit them within our budget. Saved us more in store than if we ordered online. Amazing experience.
Chris is the man, let this guy hook you up!!!! Saved us over 1000$ highly recommend going in store instead of ordering online!
Moving and purchasing furniture for the new house, is exhausting (to me personally.) However, Sam @ Ashley home store made the process as smooth and stress free as possible from financing to delivery. Thanks!!
Connie was amazing and extremely patient with us while we were shopping! We are exciting to have our furniture delivered!
Sam was so amazing she knew everything about the furniture we were interested in and made the buying process so quick and painless. 10 out of 10 highly recommended Sam is awesome!
I walked into the store and was greeted by Abi. She was very nice, pleasant, no pushing salesperson. I walked around and she was very knowledgeable on the waaround and answered my questions about the furniture. When its ti.e and i decide to buy furniture will definitely be back.
Top notch customer service from sales manager, Aaron W.
Sam was great! We are so happy with our purchase!
Abi was extremely helpful and professional. Very honest and really helped me pick the perfect items.
Sam was very helpful and worked with my wife to close the deal. Look forward to future purchases with Sam.
Had a great experience with Sam today at Ashley furniture in Panama. She was very helpful.
Abi is extremely helpful and easy to work with! Loved working with her!
Neil helped us get a new mattress. He was very respectful and knowledgeable.
Abby was amazing! She helped us find the best option with no questions in mind and she’s funny hehe
Aaron W. Helped us find a sectional. I didn't think I was buying one today but he showed us a killer deal on one and the price was right haha. Great experience and nobody way pushy
Chris helped me out and explained everything. Love my couch!
Abby was friendly knowledgeable and helpful. Ask for abby for all your furniture needs
Thanks alot to our sale representative Neil he went over and beyond to help us with our purchase. His mannerism is everything, super patient guy.Thanks Neil and Ashley's furniture.
I purchased a Delta Children Rowan Nursery Rocker from what I thought was Ashley Furniture, as I was on their website. My family has purchased multiple items over the years from Ashley BUT NEVER AGAIN!!! The nursery rocker arrived and was the absolute worst quality piece of furniture ever!!! My son and I both have contacted Ashley about returning the item and receiving a refund. We have been told that this item was purchased from a 3rd party vendor and we would have to receive return and refund instructions from them. Well that has gone over like a rat sandwich!!!! In order to return the chair I will have to pay to have the chair shipped back. Ashley takes ZREO RESPONSIBILITY for this issue even though it was sold on their website with ZERO INDICATIONS that the item was not theirs!!! UNBELIEVABLE!! Oh beware Walmart is doing the same thing!!!
Excellent customer service and friendly staff. Recommendations from the specialists made the whole experience much easier than expected. Highly recommend.
We found the couch and loveseat online, purchased them at the store and they were delivered in the timeline as promised. Excellent customer service and beautiful furniture! Thank you Ashley!!
Okay, we needed a couch and a mattress. Aaron W was so accommodating, knowledgeable, and just plain great. He’s my new permanent furniture person. Great store! Great product, great service. Manager brought us water. Aaron sold us exactly what we needed and the delivery guys were great and it all came faster than expected. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Thank you ☺️
ABI was a GREAT help and got us the best deal possible !!! Shop with Panama City store and ask for ABI she’s the best ☺️
Love my couch, chair, and ottoman. Delivery men were super nice and respectful. they got everything put together very quick.
Abi was very helpful! She was very knowledgeable as well about the products! Would definitely visit again
Abi was very professional.. She must have done it right. She made the sale.
Nice experience bought a rug.
Every time I return to this store, I ask for Abby. She’s professional and always goes that extra mile to satisfy the customer. Thanks Abby for being awesome.
Kay has been a huge help for us during this move. She’s the most honest salesperson we’ve met in Panama City.
kay was an amazing sales associate. she was consistent, and very nice 10/10 recommend ashley’s to get your furniture. ask for kay she’ll get you right!! thanks so much kay you were awesome!!!!
We came to Ashley today for a new chair. Aaron greeted us at the door and helped us find the perfect chair. He was very pleasant and knowledgeable
I just wanted to give a shout out to the great customer service I received in the Panama City store. I was not really going to buy anything but ended up spending almost $4000 before I left the store. Abby met me at the door and her customer service skills were amazing. She helped me find the perfect mattress and frame and ensure that everything was taken care of before I left. She actually followed up with me to make sure the delivery was set and ready to go. She is the reason that I spent the money I did in the store, and I greatly appreciate her customer service and hospitality.
Very good selection even at our local store. Good credit process and discounts.
Leann was very helpful in helping me purchase a mattress. She was very friendly and answered all of my questions.
Abby was so patient and helpful. She took the time to find me exactly what I was looking for. She was not pushy at all.
Lee Anne is a top rep and did a splendid job of helping us pick furniture. Pricing is fair. Selection is good.
Samantha was very professional and made our purchasing decision easy!
Samantha made the purchasing experience easy!
Abigail was an amazing!! She took so much time with us, walked us through the store and was able to help us find exactly what we wanted for our home!! Definitely ask for Abi when you come in!! The store is well laid out and easy to navigate as well.
My Husband and I had a most wonderful experience with Kay. She was very knowledgeable, patient, pleasant and not a pushy saleswoman.
Samantha B. was VERY helpful, kind, and patient! First time at an Ashley Furniture Store so I had a lot of questions, and wanted to be sure I was getting a good deal; Samantha made the process easy and even gave me a lot of helpful advice on financing options and furniture choices. Definitely planning to come back and HIGHLY recommend this associate, store, and location for anyone!
Friendly and professional staff. Decent selection of furniture.
Aaron was great!!
Samantha was very helpful and kind. She was very knowledgeable about the items purchased. We look forward to working with her again fornfuture purchases.
Samantha is the BEST person to deal with. If you want an easy, yet knowledgeable salesperson to deal with ask for her.
Today at Ashleys I spent with Chris was enjoyable. He helped me pick out an affordable sofa that fit my needs. When it came to getting me a good deal on the furnishings I wanted, he was a wizard. Thank you! You are the best!
I had a very smooth experience here at Ashleys working with Chris. He help me choose a spectacular couch. Thank you Chris it was much appreciated.
Chris was an excellent sales person. Really helped my friend & I pick out really good furniture, with a great deal. Will definitely recommend him to my friends in future looking for furniture. Thanks again, Chris!
Samantha was so patient with my indecisive self and took such good care of me. She was so knowledgeable and really worked to make my furniture dreams come true. I will definitely be coming back to her for more furniture
Arron was a great and made my purchase very easy and enjoyable
Abi, is a great sales person. Knowledgeable of the of inventory, and easy to work with. The showroom was great and the pricing was on point.
Go See Abbi, very professional and she will get you everything you need.
Friendly staff, nice selection of merchandise. Aaron was super helpful, be sure to look for him when you go.
Aaron was so friendly and helpful!
Abby gave us a great deal today. She was fast, friendly, and professional. We will definitely be back to see her.
Received excellent service from Abby today! We showed her a photo of what we were looking for and she worked to find exactly that! We will definitely return
Abby was amazing!! She took her time and answered all questions we had. Went in “just to look” and walked out with Purple products for a much better sleep!! Here’s to Great service!!
Abby was a great help and made great conversation, props to her!!! ^^
We worked with Kay and she was absolutely amazing!!! Best rep we have ever had. Made the experience fun and went above and beyond. Go see Kay!!!
Went into the store and sales Associate Aaron Wise was our guy. He is personable, kind, detailed, and not pushy. He gave loads of information which was valuable in helping us make an informed decision. He gave us enough space to think and discuss and really listened to what we needed. He treated us with dignity and respect. Definitely the guy you want to see when visiting the store.
Horriable prices, these furniture companys are gonna price their way out of business.
I’ve ordered several things from this store. This dresser sagged in the middle shortly after they set it up in my house. Come to find out, the two middle legs were missing. Never put on and they didn’t give them to me. I just gave it away because it’s sagging the drawers wouldn’t open. Very disappointed.
Best salesman hands down Aaron Wise. Come check him out.
Aaron Wise was a tremendous help on the floor at the store! I finally found an entryway table that matched my furniture on Black Friday sale!!! Annndddd we got some Purple Pillows. I can’t wait to go to sleep tonight 🙌🏽
Aaron Wise was a great help. We bought the perfect table for our kitchen and made the process very easy.
Aaron Wise was awesome!! Very helpful. Would highly recommend
Aaron Wise was very helpful, professional and low key. I never felt pressured or rushed.
Aaron Wise was great in helping us fine our perfect mattress! Not pushy at all and but gave us the information we needed to make the choices good for us.
Great service from Aaron Wise at Ashley Furniture in Panama City. He made our decisions easy and never pressured us to buy more than we wanted.
Abby took care of us she did a good job. She help us get what we wanted at a good price
Love the customer service I got from Abby, she went above and beyond thank you.
Kay was absolutely amazing and very helpful. She went above and beyond to help us. I would highly recommend that when you visit the store ask to speak with Kay.
Worked with Aaron Wise at the store in Panama City and had a wonderful experience! Lot of knowledge and understanding. Very happy and if your looking for furniture see him!!
Great experience, very helpful Consultant Aaron Wise made the whole process smooth. Will come back for future furniture purchases.
Aaron Wise from the Panama City office did a fantastic job selling us our living room furniture. He was very friendly and not pushy. We would definitely go back and purchase more furniture in the future from him.
The purchase experience with Kay was top notch . We purchased a sofa around June 27 2022 . It went downhill from there . We also purchased the insurance plan against stains spills etc etc etc through Ashley Furniture called Guardian. It’s goes down hill fast from the time we filed a claim mid September. They acknowledged that yes it is definitely covered as both seat cushions were ruined beyond repair . Here it is Oct 21, 2022 and still nothing !! We can’t use our sofa and have got Nothing but a run around since . They say the claim needs approval . They said it was expedited Oct 5th . Nothing . Ya can’t get through to anyone and I have left my number on the automated call ya back won’t lose your place in line 3 times !No call back . On Oct 17th I call the number listed for the store for the 3 rd time and ask to speak to a store manager but of course he was unavailable as always . The lady assured me she could help me and would call the Guarian rep and get it handled asap after reading the notes from our claim etc she wasn’t sure why it was taking so long but PROMISED me a call back . Well of course no call back and I’m disgusted with the complete lack of service from Ashely Furniture Panama City store and the insurance that they push !! Unacceptable on all counts ! I told the lady at this point to give me the 90 bucks I spent on insurance that refuses to do what I paid for and I ll pay for the damn seat cushions so we can have a sofa . She was going to check on that as well . Crickets !!! Do not buy the insurance plan it’s obviously not worth the hassle and stress it takes to get a claim covered if they ever even approve any of the claims and I have to say not to purchase from a store who doesn’t want to help their customers get what they paid for and that’s to replace the damaged item !!! You should’ve have to spend countless hours on hold 4 days in a row and STILL NOTHING ! No integrity from anyone I spoke with just none ! Im fed up and won’t ever buy from this store again ! Sincerely , Ronnie Dye
Aaron Wise was very helpful ! Thank you for a great shopping experience.
Aaron very helpful.
We needed a new recliner, went to Ashley & was greeted by a guy named Aaron. Aaron was very knowledgeable about the inventory and it’s available, he took the time to show us around and gave us the time to make a decision. If your looking for furniture in Panama City go see Aaron at Ashley’s.
Quick and easy Great deal, great salesman Teri Braa
Great job!!
Kay was very friendly, helpful and informative. Large selection. She gave us space. No high pressure sales nonsense whatsoever...
Ashley's guys were very professional. They called ahead to make sure we were ready. They set up everything perfectly.
Helpfulness of the employees was immaculate
Very pleasant experience. I have never been to a Ashley store and decided to look at the Panama city store. We ended up purchasing living room and bedroom furniture. Michael is a very knowledgeable and excellent sales man. Well prepared for questions and had take home papers. When we arrived for purchasing he had everything ready and made it simple. Thank you Ashley for such a nice experience. Can't wait to see the furniture set...
Bought a table and server from this store. Was delivered broken. Bought the warranty. They won’t fix it and neither will the store because it is a “manufacturing issue”. Don’t buy your stuff from this company. Why are you selling defective items? 0/10 would recommend.
Aaron Wise was very knowledgeable and helpful with our furniture selection. No high pressure sales and assisted us with the right fit for our room layout. Thanks again Aaron!!!
Great service
Staff was awesome and willing to work with us on the purchase. Highly recommend!
I went into the store last week to look at furniture for my grandma. The employee Abigail was so great and professional during my search. She really made every step as easy as possible. Thank you to her and the whole team!
Have visited this establishment multiple times for my first apartment and associate Abby has always been such a pleasure! Incredibly helpful, thoughtful, and has a great eye for beautiful pieces :-) I’ll definitely be back (again)!
This place is great. My father was in a bad bike wreck and Aaron went above and beyond to help my mother while she was frantic in finding a lift chair for him. Being a national sales professional myself, I can definitely say this place has the best type of sales team that you can have. A team that cares about offering a solution to the customer and not just a quick deal. Aaron, thank you.
Abby was very friendly, professional and knowledgeable. I was very impressed with her follow through and excellent customer service during the entire process of selecting and ordering my furniture.
We had a great experience - ask for Aaron! He’s knowledgeable & super patient! Buying furniture for an entire house is costly & can be overwhelming. Aaron was kind & always willing to help. 10/10 recommend! Thanks, Aaron!
Very friendly and helpful staff
Kalynn is very helpful and caring in every way. Checking in on us occasionally after the purchase, being available when needed, and making adjustments to what we asked. Would definitely be back again!
Leanne and Abby were a great help in picking out furniture for my new apartment. They were a great help in helping to get a great deal and were honest about prices and were just overrall great people !
Abby was phenomenal! She sold us our complete living room suit at an amazing discounted rate. She was so professional and nice. Her manager LeAnne was amazing as well. Great experience from beginning to end.
We SO appreciate Abby’s bright and cheerful attitude, she made shopping and spending $$ fun 🤩 we are looking forward to our living room coming together!
Chris provided excellent service. Deliveries were made on time and those who delivered were spot on.
Abby is just the best at customer service. She reviewed multiple ways to make my condo furniture affordable and continued to look for just the right fit of furniture for my new home!
Great experience. Abby was a sales person. She was very knowledgeable, polite, friendly and courteous. The store was clean and the inventory was vast. It was a pleasure shopping in the store.
Abigail was a pleasure to work with and very patient while we were making our decison on purchase. We definately recommend her.
Chris did a great job helping us find what we were looking for. Ordered our furniture that day and got it within 3 business days. Delivery went well and furniture looks great. No complaints here.
Chris is great!
Kay was amazing! She is extremely helpful and knowledgeable and made our shopping experience fast and easy!
Kay Smith was the one who worked with me and she was amazing. She gave very detailed information for any questions asked and was consistently checking in to see how things were going. Wonderful service.
Kay Smith was super helpful and patient. She answered all our questions and took care of us very well!
Abby was awesome. Extremely knowledgeable. Great personality
LeAnn Messer was my sales rep and she would get 10 stars if they had that rating. She's knowledgeable, friendly and very helpful. I would recommend her for your home furnishing needs.
Sales Associate was awesome! Great customer service and wonderful selection of furniture! Thank you Christopher!
Abigail met us at the door greeted us and took us right to exactly what we were needing! The whole experience was enjoyable and very affordable would definitely go back.
Excellent variety of choices for any room with different styles and colors to choose from
Great service by Leann Messer and a great selection! Definitely worth the visit!
Aaron Wise was a great help!!! We just bought our first home, and thankful for Aaron helping us find the perfect couch for my family
Chad teeter, the manager, does everything he can to satisfy any issue that arises. Excellent customer service, all the way!! I will only shop at Ashley because of him. Thanks!
Found exactly what we needed for our home and business!
I love how helpful Ms. Abby has been with assisting in my furniture hunting. She know exactly what I was looking.
Chad store manager and Christopher were both very helpful and easy to work with. Chad made sure we had all of our questions answered. Beautiful furniture and selection
Abby has been so helpful with our furniture. She has given us so many option for our new home.
Chris and Chad at Ashley’s we’re so pleasant to work with and provided such great customer service! Such beautiful furniture!
Aaron was very helpful and so nice! They were all very friendly.
Went into Ashley's to look for a desk for granddaughter, we were greeted by Michael Bondi. Micheal was helpful and informative helped us find the perfect desk. WIll be back when I am ready for my new couch.
It was a pleasure dealing with Chris. We didn’t expect to buy today but he gave us a great price and made it happen.
Customer service was great! Chris was very helpful.
Chris was great! Gave me a great price!
I came into Ashley to buy a mattress and a chair and Abby was my sales associate. She introduced me to the purple mattress and pillow and she went above and beyond helping me. I know I will sleep like a queen
Leann Messer was great at Ashley’s Furniture Panama City Florida location. She gave beyond 5 start service. I will definitely return to this location for all my future needs. Leann was attentive, kind and communicated with us very well. She answered all my calls via phone. Her customer service was superb! She even helped us choose the right design setup for our living room. Please ask for Leann as your go to sales lady you won’t regret!
Abby Parrish did a wonderful job selling us furniture!! Went above and beyond!
Abby was very helpful and patient in helping us to find the right furniture and bedding for my family!
Abby was very helpful and professional.
My fiancé and I had a great experience shopping here! Aaron Wise was especially very helpful! He walked us through all of our options, and we were able to find our dream couch! When you go definitely ask for Aaron!
Abby helped us get our couch and bed. We came to see her a few weeks ago and she was super helpful, so when we came back we were sure to ask for her. She helped us get our financing and she took a personal interest in us. When we came back the second time she recalled us moving into a new house and even our daughters name!! We are happy to be customers here and will definitely be back n
Abby was very enthused to help us find things, I actually found a new bed that I enjoy way more than the one I will replacing, my chauffeur isn't as much as a people's person and felt like checking out some of the other things we had to plan on getting
Abby went above and beyond to help with purchasing the right mattress and frame for our bedroom after a not so good experience. She stayed on top of the process from start to finish. She is friendly and professional. I will definitely return to her to make future furniture purchases.
Helped by Aaron, found the perfect couch with no problems! Gave us space to decide but was there to answer any questions and offer his knowledge. If anyone ever needs anything I would highly recommend asking for Aaron!!
Aaron was right there to help! Very attentive and knowledgeable so helpful. Would definitely recommend
We purchased furniture with the 5 year promise and they have given us the run around about the policy. They haven't provided the correct information to us. Ashley Furniture Customer service isn't any more helpful. Very disappointing because I love their furniture.
This store and it's employees have been very courteous and gracious to my family as we shopped for new furniture. Specifically, Abby as she showcased exactly what we were looking for and made our transaction seamless. As our little one grows and needs more accommodating furniture, I'll be sure to come back here!
Great Prices! Ask for Chris, he helped me find an amazing mattress that improved my sleep.
Awesome Staff, ask for Chris if you are shopping here. He gave me a great deal on a reclining sectional.
Ask for Chris if your going to Ashley for furniture, he is attentive and makes the purchase process simple, best salesperson I've ever had. 🤗🤗🤗
Great customer sevice. Aron is a master... he is very attentive. Please to be there again and again for my new furniture.
Abigail Parrish was more than helpful. She listened to what I was looking for and did not disappoint. She is wonderful.
I was looking at furniture and Abigail Parrish was incredibly helpful!! Love the customer service!
Abbey and Mr Petters of the Panama Beach store were an amazing help to my daughter as she pulled together a new home for herself. Great communication, so easy to work with. Thank You for your personal touch!
GREAT !! Sale Representative Abigal Parish.
This review is for salesperson Abigail Parrish. I have a major remodel ongoing at a property in Destin. I contacted Abigail via a simple phone call. I shared my needs to furnish a 2 bedroom beachfront property. Over the next 4 days Abigail worked tirelessly to put together a number of options for us to choose from. I completed the purchase entirely over the phone and email for photos, etc. Abigail’s attention to detail was a welcome change from what we experienced elsewhere. Abigail has kept us informed as we waited for the items to arrive. I would highly recommend Abigail for your next furniture purchase. We are currently waiting to build in the new Margaritaville development in Panama City and will definitely call Abigail as we purchase furniture for our new home. Not only did Abigail provide exceptional service she made a stressful process fun!
Abigail Parrish in sales is fantastic. She is the only reason I am giving the 5 star review. When you go to Ashley Furniture make sure she assist you with your needs. She cares about her customers and goes out of her way to make sure your purchase matches your needs. Alan
Abby Parish is top notch. Even when I had a problem with a piece of furniture that was delivered, she sprung into action and had it replaced immediately. Couldn't have asked for a better salesperson!
Abigail Parrish went above and beyond when helping me. I had to wait until I closed on my house before setting up a financing in order to get an entire house worth of furniture. She took all of my selections and kept in contact with me throughout my closing process so that way the items could be order in the most expedited manner. 10 of 10 will go back and will recommend Abby!
Aaron was extremely helpful. He greeted me as soon as I walked in the door and was very friendly. He helped me get the couch i wanted quickly and efficiently. Highly recommend!
Great shopping experience!! We were looking for new living room furniture and Leann Messer in the Panama City store was awesome with our purchase, very knowledgeable and professional. I highly recommend her with all of your furniture needs.
The sales associates at Ashley Furniture in Panama City are great . The store overall is a great place to shop, and Leann Messer is exceptional at her job . She knows the furniture and she knows how to talk with people. When I go in whether I buy or not , Leann just makes it a great shopping experience.
Leann messer was wonderful! She was extremely nice and understanding. I’m so happy I was able to be assisted by her!!
Leann was very helpful and knowledgeable with my previous living room purchase.
Great Experience in the store purchasing new living room furniture. Sales manager showed great hospitality with waters and refreshments. Our sales agent LeAnne was very knowledgeable and helpful. Furniture shopping with 2 small kids is often a challenge but the store was great. Highly recommend
First, better prices than Badcock or Lindsey. The service was absolutely friendly and great. Found a mattress and couch for my apartment! Thanks Chris!
Thanks for the smooth transaction!
Aaron Wise was awesome! Very friendly, professional, knowledgeable and very helpful. I was not sure about making a purchase and the item went on sale. He text me to let me know. Aaron made the difference with his great customer service! If you go to this store, ASK FOR AARON!
Chris at the Panama City store was awesome. He made everything quick easy. The best furniture salesman I have ever dealt with.
Devin A. helped my wife and I find the perfect mattress for our new home. He was very helpful and listened to our needs. He was also very knowledgeable about the products in store. We’ll be back to get the rest of our furniture from this young man.
Aaron Wise from the Panama City store has been amazing to work with. He was honest, hardworking and most importantly patient with me. He stayed late to make sure I was taken care of and didn’t complain when I changed my mind several times. Ashley Furniture is lucky to have an employee like him. If you are shopping for furniture Aaron is your guy!
My experience here was fantastic. I was helped by a man named Devin who gave me a lot of helpful information and made me feel like he was actually trying to help me!
Devin Abney was extremely helpful, and he knew exactly what I needed made the experience great.
When I first entered the store the greeter, Abby was so busy worried about her hand sanitizer. It was two employees sitting down . No one came up to me to ask me if I was interested in a living room . I guess I look like I don’t have money . I was planning to purchase a set in cash $5,000
I will never do business here again , not only was my delivery date messed up but when I did finally get my couch it was the wrong color and damaged next time I'm going to rooms to go
(Translated by Google) He treated me super well and the beautiful furniture.♥️ (Original) Me atendió súper bien y los muebles hermosos.♥️
Purchased a number of items for a new home in PCB. Salesman, Devlin, is excellent - ask for him. Furniture is good quality at a decent price and perfect customer service from Devlin. This is now our go to place when we need something.
Joy who helped us was very friendly. She took the time to really listen to what we wanted and needed. Joy was able to help us find furniture that we are really happy with and in our price range. The store is very clean and well laid out. All the staff was very nice.
Great service
Staff extremely rude 2 guys and very sketchy hiring practices .Needs investigated.
Started really excited bc i was getting a new bed set and was excited to get a new one! When i had bought it they told me in 1 month. It took them 3 tries just to get out to my house. I didn’t think anything of it because i knew it’s hard to get a bed set out here. Once they came to put it together they had put the footboard in and they messed it up somehow. It took them around 10 times just to come talking 1 screw out of the footboard cause nobody was able to take it out. They had very terrible communication within each other and it was terrible on my end! Finally came in and put it in. Honestly if i could give it a 0 i would! Don’t by from here unless you want your furniture to be done in half a year
I had the pleasure of working with Aaron Wise. He is such an amazing salesman! He made my purchase effortless. Always such a joy working with him. He should be salesman of the month.
My husband and I just bought a house. We were in search of a living room set. Abby was our sales associate and was kind and gave us our space as we walked around the showroom, just when we were about to leave we found the perfect living room set. Abby was awesome with explaining all the details of our purchase. We can’t wait to receive our furniture and will be buying more furniture soon. I am so glad we decided to look in Ashley for furniture and meet Abby I would recommend anyone go see her at Ashley Home Store in Panama City, FL.
Aaron did a great job. Fast and friendly service. Awesome!
More than helpful with lots of suggestions and ideas. Ask for Abby, she was awesome!!
Requested price on furniture from 3 dealers for living room, the other two places were just above 5000, this dealer was over 9000, price was given via email and no response back when amount was questioned…
I have been in interior design for 40 years. Firstly the negative comments comparing them to Walmart or Ikea tells me that person has very little experience in knowing what the industry is like and suspect if they found "quality" it would be out of their price range. something for nothing. I generally sold much higher end furniture because that was my audience. We are now retired and price is important. True, they are not high end , however they have a very good handle on what is current and popular for todays buyer. Delivery time is a nightmare for ANY industry right now, so get over it.with the covid long lasting effects, all types of resources are subject to long delivery times. We had professional, personal associate, Aaron Wise. he was fairly new but was helpful and determined we had a good experience, and we did. It was made very clear about potential delivery times and went with it eyes wide open. prepared to up to 4 month wait. It took ONE WEEK!! I would recommend you give Aaron and the company a chance to fill your needs.
RUN fast if you're contemplating ordering from here. Half of our items weren't in when they said they would be and they can't give me any idea when they will be in (I understand supply issues, but it got much worse). Delivered our sofa with a big grease stain all over the side of it. Was told they would contact us to clean it, it's now been 2 weeks and someone finally contacted us today. Went to unload our dresser off the delivery truck and it was broken in several spots. Who loads a OBVIOUS broken product and decides to deliver it to the customer anyway? We decided to save some $ and put some pieces together ourselves. It's called something like the "drop and go." The salesperson never once mentioned they won't even bring it in to your house. We're in a condo on the 14th floor. They basically unloaded it in the street and just left it there. WOW. My husband and 60 year old father had to move it in. UNBELIEVABLE. Save yourself the headache and buy from another company. I don't usually leave reviews, but this is unacceptable on so many levels. It was one thing after another. They don't give a flying flip about their customers or their customer service (as many others have mentioned). I have to say I've never experienced this and I'm very disappointed as we have bought multiple items here and spent a lot of money.
Pricey and a LONG wait to get anything you buy. Look elsewhere for now if you want the furniture in under two to three months from purchase date.
Too expensive.
Aaron W. was our sales associate. He was extremely knowledgeable and helpful. He helped us with several pieces!
Judy was great real helpful and went above and beyond go tigers
Dan is the best
Prices were good ,didn't have what I was looking for
Our couch had great quality. The delivery was actually very fast. Our in store sales person was Aaron and he was awesome! Friendly, relatable and not too pushy! Overall a great experience!
Awesome delivery, and quick set up! Would buy again
Was a great experience, with good pricing, and responsive staff. Conducting a return was a bit of a challenge in that the store could not issue a refund but had to send the request to the home office. This made me unsure if the refund would be processed but it did work out.
0000000000 across the board! I have 3 pages of notes since we purchased our bedroom furniture and dining room furniture in July! After finally receiving the bedroom furniture EVERY piece had something wrong with it or it was bad broke and they had to re order it. Once it all came in has a service rep come out only to confirm that the bedroom furniture could not be fixed. I then filed and claim for a full refund on the bedroom furniture. Was then told I would have to pay a restocking fee if the Panama City home store wouldn't dismiss it. They did.... Thank goodness! So they came and picked up all the bedroom furniture. Remind you we purchased Everything in July and it's now November. I understand that COViD and supply are backed up. But EVERY thing they have delivered has had something wrong with it. I will NEVER purchase another Ashley product again!
My husband and I just bought a house. We close in a couple of weeks. We were in search of a living room set and some bedroom pieces. Abby had superb customer service skills. She carefully walked with us through an expensive process with patience and courtesy. I am grateful for her help and would recommend anyone go see her at Ashley Home Store in Panama City, FL.
My husband and I just bought a house. We close in a couple of weeks. We were in search of a living room set and some bedroom pieces. Abby had superb customer service skills. She carefully walked with us through an expensive process with patience and courtesy. I am grateful for her help and would recommend anyone go see her at Ashley Home Store in Panama City, FL.
Been waiting 5 mos on couches. All they can say is sorry but no eta until they get to the warehouse. Meanwhile, it's been 5 mos and still not at warehouse. So basically no one can help and no answers. I get the lack of jobs and port issues but 5 mos?
Great
The worst customer service I have ever experienced. Got told a date our items would be delivered. Took off of work that day to be able to receive items since we have no one to help and just moved to the area. Didn’t want to pay the extra fee so I took off. Perfect, excited time we’re coming. And of course something happened. Got to text verification day before so I called to see what’s up. Ashley furniture messed up and didn’t process the delivery. So now my items won’t come until Thursday. But the catcher is they want to charge me the fee to bring into my house since my significant other will now need help since I won’t be there (hence why I took off the day they said it would be shipped). Now they want us to pay $299.99 to bring it into the house because of there mistake. They basically laughed in our face and told us to kick rocks. Said there was no proof of delivery and it was basically our fault. What. A. Joke. The worst customer service. Do not go here. Especially Florida locations.
This is a well-stocked store (Panama City) with very helpful and attentive salespeople. Many thanks to Aaron W. for his patience and consideration. What a pleasure to deal with! I will be back for sure!
Never buy from Ashley Homestore. Purchased a sofa on July 3rd of 2021. It is October. They still do not have all the pieces to the sectional sofa because they keep getting in pieces, asking me if I want a partial delivery of bits and pieces of a sofa, then giving thise pieces away so they never have the whole thing. 3 months later and they still cannot estimate when they will have it available.
The products in Ashley HomeStore have a lot of variety and can compliment anyone's taste. The staff is very friendly and was able to help me find a couch for my apartment. Though I was told the delivery was anywhere from 4-16 weeks, I got my couch the day after moving in. The delivery was quick, and the assembly of the couch was even faster. Very pleased!
Took a little while to get all the pieces of the bedroom suite, but the kept me in the loop with text updates. Very nice and courteous delivery guys.
Unhappy with the delivery time. We expected it to be a little while and were told up to 8 weeks if we came in the store instead of ordering online. I feel like we were manipulated just so they could receive commission. She ended up charging the delivery fee even though if I ordered online, it says they will put it on door step and deliver for free versus getting it installed in the house. She stated that had a fee too so I should just go with getting them to bring it inside. She misled us by saying that it would be delivered quicker and possibly sooner than 8 weeks. We are on week 9 now and haven't received our purchase. We get a text every so often that gets our hopes up but instead says they are providing us with an update in which the text has no update except for they are still watching for our order. I understand covid has set people back but how come these other companies are getting merchandise in within the week yet Ashley is taking over two months for the amount of money we dropped? Lastly, she charged me more for a mattress that was on their website $400 cheaper and thankfully I caught it and had them refund me the difference.
Well made furniture..at least what we purchased. Service was great..ordered... TOLD 4 TO 16 weeks out. Well we got it a week later..got in one week!!! Our sales lady was wonderful and very helpful.
Unhappy with the delivery time. We expected it to be a little while and were told up to 8 weeks if we came in the store instead of ordering online. I feel like we were manipulated just so they could receive a commission. She ended up charging the delivery fee even though if I ordered online, it says they will put it on the doorstep and deliver for free versus getting it installed in the house. She stated that had a fee too so I should just go with getting them to bring it inside. She misled us by saying that it would be delivered quicker and possibly sooner than 8 weeks. We are on week 9 now and haven't received our purchase. We get a text every so often that gets our hopes up but instead says they are providing us with an update in which the text has no update except for they are still watching for our order. I understand covid has set people back but how come these other companies are getting merchandise in within the week yet Ashley is taking over two months for the amount of money we dropped? Lastly, she charged me more for a mattress that was on their website $400 cheaper and thankfully I caught it and had them refund me the difference.
Fair prices and great service.
Beautiful furniture. I can not wait to get new bedroom set. Everyone was so nice and helpful. Will definitely be going back
Monique is the best! Great prices pretty furniture!
Nice stuff and great service.
Friendly place with plenty to pick from .. I would come back any time
They lie, hang up on us, and have told us the store manager will call us and hasn’t called us back, won’t help give good information, and when we go in to the store to talk to the store manager, he’s never there. I would NOT recommend this store ever and will NEVER go back to buy anything from them again.
Is very nice staff beautiful looking store
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
I do not recommend. Next Tuesday is going to be 12 weeks waiting for my living room set, and only I got half of the sofa. One part of the sofa could arrive in 4 weeks but the other not. Why!? They only give you non sense excuses. And if you cancel the order they charge you a percent of the total. The worst service. NEVER use this store. I should reed the reviews before. A lot of complain for the same problem. They take your money at the moment of the sale but you have to wait for months. At this point I feel disappointed, cheated and stolen.
Still waiting on a couch after 4 months. Tried to ask for a refund and still have not heard back from the company. Very dissatisfied customer.
I wish Yelp had an option for 0 stars or even negative stars. First of all, the quality of furniture from Ashley has decreased exponentially. What they are selling today is worse than Ikea or Walmart. Their furniture is particle board with lots of defects/damage. They claim you get free delivery but that means dropping boxes outside of your front door and you have to haul them in your self. It is less service than Amazon. And if you purchase a bed, they will deliver parts. They delivered the side rails and head board but not the footboard. That is on back order for weeks. So I have to store useless bed parts for weeks. The customer service is terrible. DO NOT SHOP OR PURCHASE FROM THIS STORE. THEY ARE COMMITTING FRAUD!!!!!!!! AND SHOULD BE CLOSED DOWN.
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
Went in to the store looking for sectional. The price they adjusted to on the sectional was still $1000 higher than all the competitors in the area. Exact same sectional with a higher price. Save your money go somewhere else.
Too expensive for a terrible selection.
Store manager Chad was very helpful and got stuff ordered and in as quick as he could. Love the stuff I purchased and will be back if need more stuff.
I came with friends to look at living room furniture. The have a good selection of quality cliches, love seats, recliners and sectionals. Coffee tables and end tables too. Things may seem a bit pricey, but furniture is one of those things that's "you get what you pay for" so if you're going to be here a while or you plan on taking it with you when you leave it'll be worth it I'll bet. And they did have no interest financing for up to 72 months. That's 6 years for math haters. I'm sure there is a credit check and levels of qualification but I didn't check as I was only tagging along.
Judy was amazing
The representative Judy just was really helpful
Great looking furniture, with a protection plan that seems to be worth the additional investment.
Beautiful furniture and friendly employees
Monique was so nice to work with. She was eager to help us complete our entertainment center purchase and helped us order new living room furniture. She was not a pushy sales person, but knew her job and did it quite well.
Pathetic, the right style and semi-reasonably priced furniture but could not give any kind of estimate as to when they could deliver! Not even an educated guess. What a fiasco.
I went in to the store looking for a swivel recliner. The unmasked clerk, which made me very uncomfortable, showed me three. I liked one but they only come with one material choice, as shown on the model.
Don't buy a warranty. They don't honor them.
Came in today with full intentions of what couch I wanted to purchase. Then I was shown a different option and all my prior wants went out the window. We left without anything and got halfway down the road and made up my mind. We came back for a second time and bought the first couch we loved. Mike Bondi was extremely helpful and understood my indecisive nature. Chad the store manager was also fantastic, has been the best Ashley store I’ve ever been too. Shout out to the gentleman who spent $18 on his Starbucks too.
Always helpful and some beautifully made and sturdy furniture.
Judy was wonderful..... Very friendly and helpful.
Worst experience ever! Ordered a sectional mid September. Told it would be delivered October 2 (that’s 6 weeks) maybe late October at the absolute latest due to Covid. On October 2 I received half my sectional, and was told the other half would follow shortly. It is now December 9th and still no other half. I have been to the local Ashley store and get the run around. I have posted a complaint on Facebook where I received a message from customer service to private message them. I gave them my number and shortly had a call from a different person with no idea why they were calling me. The only thing they could say was they had no idea when the other half would come in. I told them that I looked on their website and now the couch was on sale and had free delivery. They said they were sorry that this has happened but they could offer me a $100 in store credit BUT it would not be redeemable until the other part of the couch was delivered. ARE YOU KIDDING ME??? So not only can you not give me the new promotion, you are giving me a “deal” that I can’t use for the unforeseen future!! I didn’t buy this furniture to replace something, we live in a small town Lynn Haven, FL. I bought it because me and my fiancé were finally able to move back into our house that was gutted from hurricane Michael. We couldn’t live in it for a year and a half while it was being rebuilt and was finally to the point we could move in. I completely understand there is a pandemic, but if you don’t have the employees or the materials tell your customers!! Don’t make promises or sales you can’t keep! Unfortunately my story is not the only one! Do better by your customers! Be better, the world needs it right now.
Delivery is one important aspect and it has been a complete unmitigated disaster. Confirmation delivery for Friday. Nope - no show. Next opening Tuesday morning - nope Ashley randomly changed it to Tuesday PM. SO just be sure can can wait around all day because you cannot get an honest answer of when the delivery might show up.
All good
Ordered furniture in August and only got half my order and here it is November 2020. Still no update on the rest of my order.
Awesome love this place
Bought a sectional yesterday and Lane was so helpful and accommodating! Lane made the process smooth and quick!!
Chad was awesome helping us decide on a sectional. Gave us plenty of options and the price was phenomenal. Highly recommend!
Our driveways should not to be used as a source for the delivery trucks to use as a turnaround. I witnessed this today from inside my house. I watched as your big delivery truck was backed up all the way onto the driveway (took him 4 times) of a brand new SOLD home, to which he made no delivery. Who would have paid for a cracked driveway? How would anyone have known? But wait, who will be out to clean up the big tire marks left on the drive? Ashley Home Store dispatch please tell your drivers that our driveways should not to be used for turning their big trucks around, drive up the street and make a circle just like others do, or turn around in the road.
Love the service I recently received and love my furniture.
Worst customer service ever. They give u a delivery date and time without even checking if you're available. And when asked if they can deliver when you're available they tell you its not guaranteed.
I was looking to purchase a new mattress for my bed and I went to buy one from Ashley's. So I went inside and I got to looking around everything looked so good but I really didn't know what I was looking for. As I was looking around one of the salesman stopped me and asked me what I was looking for and I explained to him and he took me to the area if the store where the mattress were. He started telling me about the different types of mattress and the cost and he wanted to give me the best mattress for my need. After he show me the right one I had to have it so we went to pay for it. That's where the problem happened I thought that I was going to walk out today with it but he was telling me that with the covid 19 issues it would take about 12 weeks to get the mattress I didn't want to wait so I had to keep searching.
I cant say this place is my favorite though as a business they are good to go to check the type of mattress you want. Be very careful as the salesmen will talk you into buying then and there. Only thing I dont like is that their delivery isn't free or a one time charge. Also nothing there is fast it takes 30 minutes to sign every receipt and print them. Longer if you need to finance. Will say though they have nice selections and knowledgeable negotiators.
Furniture looks great, delivery was on time and done profesionaly.
If I we needed a sleeper sofa and a new coffee table. Chad the manager and Casey the salesperson were excellent to work with. I would recommend this store to anyone who&'s looking for furniture in the Panama City Beach area.
We buy all or our furniture from this store!
I worked with Donna Fielding during my trip to Ashley to buy a dresser. She provided excellent customer service. She took my partner and I around the store, and supplied us with a measuring tape and note paper to keep track of our choices, as well as hand sanitizer, since we&'re in the Covid era. Donna explained outright purchase, as well as financing options. Ultimately, we opted for an item from the clearance section to buy the dresser outright and take it home next day. Donna explained all of our options to take the dresser home and get insurance, and was patient as we deliberated. Overall, I am pleased with my shopping experience.
I worked with Donna Fielding during my trip to Ashley to buy a dresser. She provided excellent customer service. She took my partner and I around the store, and supplied us with a measuring tape and note paper to keep track of our choices, as well as hand sanitizer, since we're in the Covid era. Donna explained outright purchase, as well as financing options. Ultimately, we opted for an item from the clearance section to buy the dresser outright and take it home next day. Donna explained all of our options to take the dresser home and get insurance, and was patient as we deliberated. Overall, I am pleased with my shopping experience.
Horrible salesmanship. This lady Linda Sullivan stopped us on our way in to tell us that they were late to deliver and if we need something now we better buy whatever was on the floor otherwise don’t waste our time or hers 😒 we were looking furniture for our new house but we’ll be buying somewhere else.
Still not a friendly store. Walked in to buy, but NOONE NOONE acknowledged us. We walked around the entire store. Noone came to offer any assistance. Just like 3 years ago. This is a shame.
The store is okay, they just didn't have anything we were looking for.
Today I purchased a bedroom furniture set as well as a mattress! Lane was my sales consultant and was very kind and knowledgeable in every aspect of my visit! He was also able to get me the absolute best pricing for my entire purchase! I will definitely be using Lane for any future purchases at Ashley’s in Panama City and highly recommend him!! Thanks again Lane and can’t wait for my furniture to get here!! 👍🏼👍🏼
Did not gave much to chose ftom.
Ask for Judy Haney. Extremely knowledgeable and attentive. Awesome personality!
Very nice staff! Super helpful and professional!
Nice furniture, no one offered to help.
I&'m a young professional looking to furnish my new apartment. I stopped into Ashley&'s to look at some items I saw online. I was looking at sofas when a sales associate walked up to me to tell me that the &"$10 accessories are over here.&" Overall demeaning experience. Needless to say, I purchased my sofa from Hanks.
Your website sucks!!!!! If I could give it a 0, I would!!!
HIGHLY WOULDN’T RECOMMEND ASHLEY HOME STORE, PURCHASE FURNITURE (SECTIONAL) JUNE 3 AND NOW THEY’RE STATING SEPTEMBER FOR DELIVERY ‼️‼️‼️‼️ ORIGINAL DATE WAS TWO DATS BEFORE MY BIRTHDAY IN JULY. GREAT BIRTHDAY PRESENT ‼️
My wife and I went into the Ashley Home store that is located in Panama City Florida. We are just now able to move back into our house after Hurricane Michael , and we had to replace our bedroom furniture that got destroyed. We decided to go into Ashley Home store to see if there was something within our budget. I asked the manager about the bedroom suit that my wife and I had picked out online and he told us that the particular line of furniture we were looking at is no longer carried by the Ashley HomeStore brand. It was the Ashley Home store Signature Series. So the wife and I went to their in-store kiosk and started browsing. It should be noted that one of the splash screens of the kiosk states if you find it here we have it in stock. The wife and I found on the kiosk the exact suite we were looking for. So on May 25th we ordered and paid for in full the suite we liked. Just shy of two months after ordering most of our items arrived. It should be noted that this is after rescheduling delivery a couple times due to not everything being in. One of the posts on the headboard was damaged. They also told us that the dresser would take two more weeks. Here we are over two months after purchase and we still have not received our dresser. I find it very misleading if not completely fraudulent to have a statement on the kiosk stating that if it's there on the kiosk then it is in stock and ready to ship and here we are over two months later and we still haven't received our furniture. I do understand that due to covid-19 the delivery times are a little bit longer, however when customer service states that they have to email the manufacturer to get an ETA on having the piece ready that clearly states that it is not in stock and ready to ship. I'm one of those folks that would have just bought something off of marketplace or let go and refurbished a used bedroom set but the wife and I decided to take the leap and buy new. I am very disappointed in the way things have been handled with our order and in the way the shipment of our items has been handled especially after getting almost $2,000 of our money up front. Two things here should happen I believe, one is to remove that statement from the in-store kiosk if it has not been already and the second thing would be for the management to supply a more realistic delivery window that matches what they are capable of actually fulfilling.
They don't have very many power love seats or couches in the store. They say you have to order. Well I would like to try it before I order it or buy it. To see how it's made, quality and how comfortable it is , for the price
Our experience with Ashley Furniture has been awful. I can't really say anything about the quality of the furniture, as we have yet to receive it. However, our delivery has been pushed out over 2 and a half months so far and no one calls back when they say they will. They also neglected to notify us of the delays, even on days when I scheduled to be at home and wait on them for the delivery.
sold me damaged furniture and will not correct.
I did an online purchase of a 63” TV stand. It arrived in the allotted time frame. When we opened the box one of the important braces was broke in half. I contacted them and they said they would send out a replacement. It never arrived. I was promised 2 more times that a replacement would be sent. Never received. At this point it’s been 3 week. This is an example of a company that hopes complaints would just go away. DO NOT buy anything from Ashley Furniture. I have seen so many comments and reviews that say the same thing. Promises made and they ended being patronizing responses. I will never buy from a company that will not stand behind their products. Very disappointed but a good lesson learned. Buyer beware.
We would like to thank our lovely, knowledgeable, professional, and patient Sales Consultant, JUDY HANEY at the Panama City location. Thank you Judy for being so helpful and gracious. We are anxiously awaiting the delivery of our Reclining Sofa and Kitchen Island :-)
A bit pricey, but its top shelf furniture.
Nice furniture, but unable to buy in stock furniture. It all needed to be ordered!! I came in with rib injuries and needed a recliner to relieve the pain to sit and mostly sleep.
Ordered a table and chairs over a month ago. When they came to deliver table, and chairs are damaged. Had to re order. Called numerous times to see when they would be delivering again. Either no one knew. Or was next week. 3 weeks later delivery finally came . Missing 2 chairs now have to wait for the rest of the chairs. Horrible customer service. Will never buy from them again!
Less expensive to use the website.
Dear furniture retail stores. Most people with careers work Monday thru Friday so the weekends are spent shopping, so when your closed on one of those days (Sunday), means you probably won't get my business.
The staff was very friendly and there was plenty of merchandise to choose from. The prices were very competitive.
Confusing prices, required extra purchases for the warranty... No sale
Got us a deal on a couple of recliners!!.. Very nice salesman too!!
A little too expensive for us
The friendly, knowledgeable staff helped us furnish our whole house for a fraction of the price of other furniture stores. Thank you!
Cobie provided great service especially since I was purchasing remotely.
Had a great experience!! Cobie was very helpful and friendly! Chad the store manager took the time to stop and talk with us. It gave the furniture shopping experience a personal touch. Keep up the great work!!
The couch they had was the couch I wanted
Waiting 1half hour for someone to recognize that I was a customer.
I just want to say Jill G. is an awesome sales lady! BUT I am so upset and angry with this company. I have placed multiple orders, due to losing all my furniture in Hurricane Michael. ALL of my orders were late, the one I placed on 08/02/19 just now got delivered to my residence minus my dresser....where is my dresser?? No one told me my dresser wouldn't be coming and of course they are closed today so I wont have any answers on that one.
Ordered a bed for our foster child in the summer and was told it would be here mid September and the bed never came, then they claimed that they actually meant it was going to ship on that date and it would be here sometime in October and I had to keep calling them everyday until I was finally told "oh yeah it came in yesterday" but no one even called to let us know and when we get to the store they only have 2 small pieces of the bed and have no clue as to where the rest is! Well at this point we have been waiting on this bed for 3mnths and decided to just get a refund and the guy says it will be a 10% restock on a bed they didnt even have well unless u count the 2 small pieces they did find and I said oh no you will not charge me that especially when you have nothing here to restock! They did refund our total amount but I really cannot believe anyone would conduct business this way! We were very disappointed to say the least! We thought this surely was a great place to buy furniture but we will never go there ever again!
Great service! Beautiful furniture.
It would be 0 stars if that was an option. Worst customer service ever. I will never shop here again.
Went in to buy two bed sets and some living room furniture. However, when I asked about removing the old mattress and box spring, I was told they don't do that. I had to show where it says they do on their website. After she called someone higher on the pay scale to ask, the answer was still no. So, I left and went to Mattress Firm. I'll purchase my couch and recliner somewhere other than Ashley. Ashley's was also lacking in tidiness. Counter was dusty, with a huge dustball (or maybe fur) right there where customers checkout.
The Panama city store SUXS. Went in looking for bed brackets to fit an ashley bed and spent nearly an hour for them trying to figure out IF they sell them. We found the ones we needed on some old head boards they have discontinued and said they cant sell them they might need them later..they had about 15 of them.. NOT HAPPY AT ALL . Will never shop there again. Just trying to fix a bed for some one displaced because of Michael before Dorian hits...🤬🤬🤬😡😡
Beautiful store, Linda was OUTSTANDING Respect, intelligent. We purchased a beautiful bed for our new home.
Jill Good was extremely helpful and knowledgeable, worked with me for every question I had..
Jill G. is a wonderful sales person. Not pushy at all but super helpful to make sure we got exactly what we wanted and at an awesome price. The store has a great selection and if you are in Panama City at this Ashley's, ask for Jill, she is great!
Found our perfect sectional for our new home! The sales clerk was very friendly and helpful Thanks Ashley Homestore
Chad was great. Highly recommend.
Great customer service! Love my new chair! Only wish it wasn't quite as expensive. Other than that, a very good experience.
Beautiful furniture and Kay was very helpful. Great experience and can’t wait to get my couch! Have bought lots of furniture from Ashley’s.
Our shopping experience was very nice. We had a great sales lady!
what a great time I had buying a bed here yesterday! The people were friendly and helpful. If I had just bought what I thought I needed I would be very unhappy. They had me try the beds out till we found just what I needed to relieve my hip pain. would recommend giving them a try!
Perfect service. They let you shop and when you need them, they are right there! Very fair prices!
Friendly and knowledgeable sales staff.
Monique has been an absolute sensation to work with. She has gone above and beyond to assist me with my purchase. I would definitely recommend Monique and Ashley Furniture to anyone!!!
The staff was helpful and knowledgeable about their products.
Saw a wonderful table set and met a nice salesperson. Just a little leery of Ashley furniture. We have purchased some of their furniture before and you really have to inspect what arrives at the house. Our hide a bed couch had some shoddy workmanship that had to be repaired within a year. I should say reengineered to accommodate anyone over 80 lbs.
Purchased some furniture. Sales person was excellent.
Great selections
I tried calling several times during posted store hours but was always disconnected. I am unwilling to drive the 15 miles to the store without knowing for sure if it is still in operation, especially after the 2018 hurricane.
Had a wonderful experience with expert advise without feeling pushed/bullied into something. Would use again and recommend!
Found the couch I want
Great prices with friendly knowledgeable associates. I purchased a sectional from them February 2018. I still love it to this day. Went back yesterday and purchased a bed set and chest. It was a quick and easy process. In store associates can order anything you need from online! I recommend them for your furniture needs. Funiture quality is A+. Athough I didnt use it, they also offer financing. The biggest thing I love is they don't hound you from the time you go in and they don't follow you the entire time you look. They are there if you have questions. They make you feel comfortable while giving you enough space to look around. I recommend ordering in store, I promise you wont be disappointed. I never had been.
Very helpful, availability and prices very reasonable.
We're open come on in
Had an awesome experience. Monique was very helpful and provided excellent customer service.
Although limited, there is a nice selection of sturdy dinning room tables.
Great furniture, however you can't get anything for months since they just opened back up. We ended up purchasing from Hank's it was quicker and more convenient
Very good
Very friendly and helpful staff
It is closed
This place was not even open yet. And we walked inside and looked around and then where told it was not open. They where rude and unprofessional and I would not spend one dime in this store, go someplace else to spend your hard earned money
Not open yet but opening soon in April
Our problems have been resolved.
For additional details on the offers on this page, click here to learn more.
0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.