Ashley Outlet
Open today: 10:00 AM - 07:00 PM
Ashley Outlet of Pensacola, FL is an extension of the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Outlet Pensacola, FL
If you come through here, Mike is the best hands down! Completely transparent doesnt try to sell anything, and completely for the customer making sure you get what you are looking for. Made the process of couch shopping easy and stress free. Get Mike a raise!
Just experienced the worst customer service experience ever! We purchased a bed from this location from the clearance section which meant we would have to take it on our own. We were told the bed would be taken apart. When we pulled up to pick up area they had left the legs on the headboard. We asked if they could unscrew the legs and he said he wasn’t planning on it and hands us a tool to do it ourselves. The bed would not have fit in our truck that way. We ask for the manager and he says they don’t do it on the weekends because they are busy even though we were the only people in the back picking up. They definitely lost a customer.
We had an absolutely incredible experience with Aaron at the Ashley Home Outlet in Pensacola! Even though the furniture we purchased wasn’t from the outlet store, Aaron went above and beyond to help us every single step of the way. That level of customer service is rare these days, and it truly meant so much to us. He was patient, knowledgeable, and incredibly easy to work with throughout the entire process. No pressure, no frustration — just genuine care and a sincere desire to make sure we were taken care of. He answered all of our questions, guided us through our options, and made what could have been a stressful experience feel smooth and simple. If you’re shopping at Ashley Furniture in Pensacola, Aaron is your person. His professionalism and dedication set the standard for what customer service should be. We are so grateful for his help and will absolutely be recommending him to everyone we know! The Speeds
After waiting a whole month, payed the deposit and extra and the monthly payment. Furniture arrives extremely damaged first time. We tell them we want to cancel our whole order because it will take a month + to order a new set. They said ok and then they message me 4 days later saying they are available to deliver within the week. We accept the time and day. They come. And it’s the same damn damaged furniture. Where are your morals as this big company, how would you accept to redeliver something KNOWING ITS DAMAGED. Even the delivery guys said it’s unacceptable and unbelievable that they aren’t doing anything. So I am calling again today to valves the order AGAIN and I’m taking my money to another business.
Highly recommend this store. Superb service. Jasmine is very helpful, very knowledgeable and super nice! Thank you Jasmine!
Great Place CK it out The Sales personnel are great and informative and make you feel at home while making a purchase I had the pleasure of having James he was spectacular great conversation while getting all the pertinent information regarding mattresses that I needed on the spot Ty Ty
Always great. Jeremiah, Jasmine , and James were all extremely helpful. Each visit I left satisfied and ready for my next purchase!! Thank you for the exceptional customer service!
Great shopping experience, we found exactly what we were looking for. We will be back.
I was searching for about 10 months for the perfect loveseat needed for my particular situation. Alex went above and beyond and helped me find what I needed! I will be sending everyone I know who needs furniture to him. Thank you so much! Give that man a raise! :)
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No interest will be charged on amount financed and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/31/2025 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.