Ashley Outlet
Open today: 10:00 AM - 07:00 PM
Ashley Outlet of Pensacola, FL is an extension of the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Outlet Pensacola, FL
2 stars because the sales person was very nice. Everything after that was an absolute mess. They were supposed to deliver the couch in 2 sections, one of the sections they broke on their way in, splitting the frame in half. 3 weeks later we still have no definite time for when they can deliver the other half. I contacted customer support and told them i want the $200 delivery fee refunded, we have been living with half a couch and would have never bought if we knew this was such an issue. They countered by offering a $100 gift card to their store. Nothing at that store costs 100. So youre giving us useless money unless we come spend more at your store for another shitty delivery experience. Just avoid this place, pay a few more bucks at rooms to go for a quality experience where you can trust youll get your items in one piece.
The gentlemen (I wish I remember their names!) that delivered my furniture were very helpful and professional in the handling of hauling this heavy couch up a narrow flight of stairs at my condo! I’m so appreciative and will always recommend Ashley Furniture to anyone else! Thanks so much!
Ordered a television console, salesman said store would recieve it in 2 weeks. Been over 2 weeks so we called to check, now they are saying it won't be in till 1st of Nov... 2 weeks turns into 2 months, I dont think so. Called but nobody seemed to be too concerned or willing to address the issue. So we will cancel and buy from someone who can actually deliver on time.
It was a great experience and we would go back again
James at the outlet and Robert at the Home Store in Pensacola FL. Excellent customer service. Very helpful, listened to what we wanted. Robert at the Home Store was not able to help us but sent us to James at the outlet. We have purchased from both the Home Store and the outlet in the past. James met with us listened showed and delivery will be in two weeks.
We made a purchase with the help of Keenan. He was helpful without pressure and even helped load our items into the car. Thank you!
Will definitely be back for more furniture!
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.