Ashley HomeStore Pinellas Park, FL
Here at the St. Petersburg Ashley HomeStore in Pinellas Park, Florida we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our experienced team of furniture and mattress experts supporting the number one Tempur-Pedic retailer in North America . We have been your go-to furniture and mattress store in St. Petersburg since 2005. Our dedicated and experienced Sales Manager, Brandon King, has built a team that is committed to being your trusted home partner. At the St. Petersburg, FL Ashley Furniture HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation and the Habitat for Humanity foundation. You can find us across the street from WingHouse. For those of you on a tight schedule, the best time to avoid the crowd is in the early morning around 10:30 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
I have recently purchased a sofa table, waited over 3 1/2 weeks for delivery. When I opened the box it was damaged. I had called customer service after having been recycled 3 times through their automated system. I was told to box up the table and bring back to the store. Once at the store with the damaged merchandise, everyone had scattered like roaches. The manager had viewed the damaged table in the box and did not dispute it was damaged merchandise. He said he couldn't help me and told me to call a customer service representative. I went back to customer service desk in the store and got the same response. So I called the customer service number that I was given by the manager in front of the service representative clerk behind the counter. I was told that the store indeed can accept the damage table and either replace or credit my account. I was then told by the service clerk in the store it was impossible. I had to call the head Mgr of the store on Monday. I will not purchase from this store again. Customer service is the worst..And will go further to get a refund... Hope this helps future customers....
Kristen was so helpful in getting us the best options for our new bed set! Can’t wait to try it out!
Appreciated their brief explanation of store layout when we entered. We didn't feel pressured; it gave us an idea of where to look. Josh and Kristen TERRIFIC. We cant wait for our dining set delivery. You can negotiate a bit on delivery price as our date of purchase didnt incl free delivery.
fast and pleasant salesmen
Kristin was very professional and helped us select the perfect couch. Thank you Ashley Furniture!
Great experience!! Breath of fresh air compared to other places. Kristin was wonderful highly recommend!!
They are a furniture sales store, that's all. After the sale good luck getting timely or professional assistant. They are not customer or service focused after the sale that's it. My furniture was delivered in the rain. The delivery team didn't bother to prep my entryway with a drop cloth, and proceeded to trample in water and debris. My wife had to get a blanket to cover the floor. Our entertainment center happened to be missing 4 screws, not a big deal, send someone over with the screws or call us to schedule. The delivery guys could only send a message to corporate, which they did. Next day, still no call from corporate, or the local store. I called explained my situation, received a cookie cutter response. Not a supervisor or manager available in the corporate call center or local store, again only a sales company. Ultimately, we have to wait 10 - 13 days for Ashley to aquire 4 screws and a third party service company to install. I would do it myself, but nobody could tell me the screw type or size, and if I did it would void my warranty. The only reason for two stars was for the sales Rep., who did a wonderful job.
I recommend going on line searching for the item and then going to the retail store to make the purchase.
Dragana K. was an awesome sales associate! Thanks also to Matt and especially Brian, for their help as well.
Had some issues with the delivery but they fixed it and refunded delivery fee. Love the furniture and prices.
I was very pleased with my furniture purchasing experience. I can't wait to sleep on my new bed! Thank you for making the experience painless. Even enjoyable. 😊
Awesome sales people who answered all of our questions. Just not ready to buy yet. We will be back. Thank you
Infectious excitement. Extremely helpful. Went the extra mile.
Great prices ! Great customer service and selection!
Susanna was awesome, she was helpful, honest and understanding. She took the time to listen to my needs and my budget. She did not try to upsell, conversely, she did everything she could to save me money. I never give 5 star ratings, until now.