Ashley Pinellas Park, FL
Here at the St. Petersburg Ashley in Pinellas Park, Florida we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our experienced team of furniture and mattress experts supporting the number one Tempur-Pedic retailer in North America . We have been your go-to furniture and mattress store in St. Petersburg since 2005. Our dedicated and experienced Sales Manager, Brandon King, has built a team that is committed to being your trusted home partner. At the St. Petersburg, FL Ashley, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation and the Habitat for Humanity foundation. You can find us across the street from WingHouse. For those of you on a tight schedule, the best time to avoid the crowd is in the morning around 11:00 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
I went into the store looking for a coffee table. The staff was very friendly and very helpful and showing me the different ones available. I spent quite a bit of money over the last few years with them because I like their stuff. This has been my worst experience. Not only that I called them twice to try to get the delivery day change and they assured me that they would get in touch with me for the date I was selecting, and you showed up with the furniture on the day that I told him I would not be available. I had to cancel a meeting for work in order to receive the furniture. Then they just drop the box in the living room and I had to put the piece together. I was told the piece would be put together and that there would not be any moving parts. Well that was a lie I had to put it together. When I’ve contacted the store, I was on forever hold. I had to go to the store to get assistance. Let me say that I will be thinking twice before buying furniture with Ashley furniture in St. Petersburg Florida.
Oliver was very helpful and professional. He listened and took the time to answer all of our questions. No pressure. Highly recommended.
Dennis did an EXCELLENT job he was extremely helpful! He helped us find everything we need to furnish our new place!
HORRIBLE CUSTOMER SERVICE FROM JULISSA I would have normally given it a five star review if I could completely base it off of my interaction with Kristen. She was wonderful, happy, and helpful. I came in a day prior looking at a couch and Kristen answered all of my questions. The next day I returned to the store and could not remember Kristen’s name for help. Julissa stepped forward. I described Kristen, hoping to work with her again. Julissa thought I was speaking about someone else and advised they weren’t there but that person would still profit from the sale. I advised I would be looking at the piece of furniture and get back with her. I couldn’t find her afterwards when I wanted to place the order. I looked around for a minute and wandered aimlessly before approaching a manager and explaining the situation. The manager pointed me towards a young guy by the front door so I could fill out my basic information. Julissa approached upset and angry with me stating she was standing there the whole time. She gave me constant attitude and made snarky comments right in front of me to other employees. I saw Kristen walk by and recognized her from the day before, then told Julissa I no longer wanted to work with her. I explained how I was treated to Kristen and she advised she would take care of it. I don’t normally write reviews but the behavior, comments, and actions of Julissa were completely uncalled for when I was there as a paying customer.
Little high price for me, I prefer comfy over looks
Ordered a TV stand with fireplace in OCT 2021, finally got tired of waiting with zero updates from the store, I always had to initiate any correspondence and would be told a new arrival date every time I spoke with someone, the date would come and go, again, with zero correspondence from them. I requested a refund in late April. I did get the full refund, but had a run around with that too.
We’ve bought a few pieces of furniture from this Ashley and have had a great experience each time. Most recently, Jackie helped us to get our bedroom set. She was super patient and took her time explaining info and how long it could take to get our set. It turns out it was delivered within a week, which was great! Financing and delivery person also provided good service.