Ashley HomeStore Pinellas Park, FL
Here at the St. Petersburg Ashley HomeStore in Pinellas Park, Florida we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our experienced team of furniture and mattress experts supporting the number one Tempur-Pedic retailer in North America . We have been your go-to furniture and mattress store in St. Petersburg since 2005. Our dedicated and experienced Sales Manager, Brandon King, has built a team that is committed to being your trusted home partner. At the St. Petersburg, FL Ashley HomeStore, we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation and the Habitat for Humanity foundation. You can find us across the street from WingHouse. For those of you on a tight schedule, the best time to avoid the crowd is in the early morning around 10:30 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Worst customer service I’ve ever experienced. I will never shop at any Ashley furniture store again
Ask for Rachel Manchester she goes above and beyond expectations. She is very friendly ,helpful , and has a great attitude.
Went there to find living room furniture and dining room furniture. The sales person was awesome no complaints.I always thought Ashley had nice stuff and nice accessories. So I ended up w lots of accessories and a few end tables,still undecided on furniture. One thing I did buy was a clock I asked if it didnt work could I bring it back I was told yes.When I got home I put a new battery in and it didnt work.I also noticed it was missing a screw.I brought it back to the store and talked w a manager which told me no refunds on accessories. He said he would give me 20 off the clock.But I told him what am I supposed to do w a $100 clock that dont keep the time?He shrugged his shoulders.Needless to say I wont but another thing from there.Really glad I didnt buy furniture there w that kind of customer service.
Kristin is wonderful to work with, knowleadgable, caring and overall great. Had a wonderful experience.
Junk. And uncomfortable.
We went to Ashley today (New Years eve) with the intention of buying a living room set. We knew there were sales going on and I have purchased furniture from there before. We walked in about 3:30 pm and we were not created at all. It didn't bother us much at first because we wanted to look around but we were there over 30 minutes before anyone even spoke to us. At that point a very nice sales guy greeted us and apologized but was busy with another customer. We wondered around more and finally found the set we wanted. We sat on the couch for about 10 minutes until we finally got up and went and asked the nice sales guy to get someone to help us. We got a great deal but the service left something to be desired for sure. Eventually the nice sales guy handed us off to to another great sales lady and we purchased what we needed but it the service was initially less than stellar
I was going to Ali's ( the same parking lot)
What an absolute disaster of customer service. We ordered over $5000k in furniture for our new home. We purchased the furniture before Thanksgiving and asked that they deliver to us mid December, 4 weeks after bought. We got all of our furniture except for an office desk we ordered. When called asking where is our desk, they said it was on backorder and won’t be available till Late January. WAIT! WHAT? If we would have known that the desk was not available at date of purchase we would have made another decision. This was never conveyed! They said it was in stock when bought but it sold out. OK then why didn’t you call to advise, rather then letting us know after the fact? Furthermore, I paid CASH so if paid for it and it was in stock at time, why wasn’t my product secured to the side for delivery? I have called the store 3 times and each time I’m told, will have my sales rep or store manger call but NO ONE ever calls back and they still have my $$$$.
Kristen was very helpful in the store and also after I completed my purchase. She texted me with a link to find a particular style of coffee table that I wanted. She was super sweet and attentive.
I love my love seat
Friendly, pressure free service from salesman Kevin. Great prices and selection. Recommended!
Went to Kaynes first...left and came here. Thank gosh we did!! Very clean, sales people are antentive but not pushy and they've an awesome selection of furniture and accessories.
I'm waiting on a delivery (for the 2nd time) that was suppose to be here between 3pm and 7pm. It is currently 8pm. NOBODY has contacted me telling me it would be late or moved to another date/time. I spent $1500 with this group to have a bed here for my son when he came down from NC and not only is it late but now we have had to postpone dinner because of the uncertainty of when this delivery may be delivered!! EVERY room in my house is furnished with Ashley furniture, I've spent over $12k with this group, all within the last 3 years. NEVER AGAIN will I use this rag tag group, who can't communicate or deliver as promised, after they have your money!!!